Congratulations on becoming the owner of the BT Micro
combined voice & data communications system. You will now
be able to access the Internet using your high-speed DSL
connection, share your phone connection between fixed &
cordless handsets and access the latest in ‘Voice over IP’
services.
This User Guide will show you how to connect BT Micro
gateway, and how to customise the configuration to get the
most out of your new product.
Conformance
This equipment is designed for use in the United Kingdom.
This equipment complies with the following standards:
CTR 10
CTR 22
EN 60950
EN 300 175, Parts 1 to 9
EN 300 328, Parts 1 & 2
EN 300 444
EN 301 406
EN 301 489, Parts 1, 6 & 17
Analogue extension ports: TNV2
PSTN port: TNV3
ADSL port: TNV3
Power fail port TNV3
LAN/WAN ports SELV
Doorstrike Port SELV
A Certificate of Conformity is available on request.
Safety instructions
Important Safety Instructions
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons:
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
Do not use this product near water (for example, in a wet
basement).
Do not place this product on an unstable cart, stand, or
table. The product can fall, causing serious damage to the
product.
Slots and openings in the unit and the back or bottom are
provided for ventilation, to protect it from overheating; these
openings must not be blocked or covered. This product
should never be placed near or over a radiator or heat
5
BT Micro Owner’s Manual
register. This product should not be placed in a built-in
installation unless proper ventilation is provided.
This product should be operated only from the type of
power source indicated in the manual. If you are not sure of
the type of power source to your building, consult your
dealer or local Power Company.
The mains power socket outlet must be located near the
product and must be easily accessible to allow
plugging/unplugging.
Do not allow anything to rest on the power cord. Do not
locate this product where the cord will be abused by
persons walking on it.
Do not use an extension cord with this product’s AC power
cord. The AC outlet for this product should not be used for
any other electrical equipment.
Never push objects of any kind into this product through
cabinet slots as they can touch dangerous voltage points or
short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble
this product, but take it to a qualified serviceman when
some service or repair work is required. Opening or removing covers can expose you to dangerous voltages or other
risks. Incorrect re-assembly can cause electric shock when
the product is subsequently used.
Unplug this product from the wall outlet and refer servicing
to qualified service personnel under the following
conditions:
When the power supply cord or plug is damaged or
frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following
the operating instructions.
Adjust only those controls that are covered by the
operating instructions because improper adjustment of
other controls can result in damage and will often
require extensive work by a qualified technician to
restore the product to normal operation.
If the product has been dropped or the cabinet has
been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than a cordless type) during
an electrical storm. There can be a remote risk of electric
shock from lightning.
Do not use the telephone to report a gas leak in the vicinity
of the leak.
The only user serviceable part of the product is the fuse in
the mains plug (applies to UK version only). If blown, this
fuse should be replaced with a 3A 25mm fuse conforming
to BS1362.
Save These Instructions.
6
BT Micro Owner’s Manual
Features
The list below contains the main features of the BT Micro and
may be useful to users with knowledge of networking protocols.
If you are not an experienced user, the chapters throughout this
guide will provide you with enough information to get the most
out of your BT Micro.
Features include:
Support for 1 external PSTN line & 2 VoIP channels
Connection of up to 4 wired phone sets
DECT base station supporting 4 cordless extensions
Advanced phone system features
Internal DSL modem for high-speed Internet access
10/100Base-T Ethernet router to provide Internet connectivity to
all computers on your LAN
Wireless access via wireless network card and wireless security
features
Network address translation (NAT) functions to provide security
for your LAN
Network configuration through DHCP Server and DHCP Client
Services including IP route and DNS configuration, RIP, and IP
and DSL performance monitoring
User-friendly configuration program accessed via a web
browser
Note
Basic Requirements
In order to use all the features of the BT Micro system, you must
have the following:
DSL service up and running on your telephone line (or an
equivalent Broadband Internet access).
Instructions from your ISP, usually a user name and password,
to enable Internet access.
Instructions from BT on the settings required to configure your
BT Broadband Voice (BBV) service.
One or more computers each containing an Ethernet card
(10Base-T/100Base-T network interface card (NIC)).
For system configuration using the supplied web-based
program: a web browser such as Internet Explorer v4 or later, or
Netscape v4 or later. Note that version 4 of each browser is the
minimum version requirement – for optimum display quality, use
Internet Explorer v5, or Netscape v6.1.
You do not need to use a hub or switch in order to connect more
than one PC to your BT Micro. Instead, you can connect up to
four PCs directly to your BT Micro using the ports labelled on the
rear panel.
Using this Document
Notational conventions
Acronyms are defined the first time they appear in the text and
also in the glossary.
7
BT Micro Owner’s Manual
The term LAN refers to a group of Ethernet-connected
computers at one site.
The term WLAN refers to a group of Wireless-connected
computers at one site.
Typographical conventions
Italic text is used for items you select from menus and dropdown lists and the names of displayed web pages.
Bold text is used for text strings that you type when prompted by
the program, and to emphasise important points.
Special messages
This document uses the following icons to draw your attention to
specific instructions or explanations.
Note
Provides clarifying or non-essential information on the current
topic.
Explains terms or acronyms that may be unfamiliar to many
Definition
readers. These terms are also included in the Glossary.
Provides messages of high importance, including messages
relating to personal safety or system integrity.
WARNING
Product support
For product support please go to www.productsupport.bt.com
8
BT Micro Owner’s Manual
2 Getting to know your BT Micro
Parts Check
In addition to this document on CD, your package should arrive
containing the following:
1BT Micro Unit
1 AC Adapter
1 Documentation Pack 1 Main distributor frame cover
1 Yellow (Ethernet LAN)
cable RJ-45
DECT handset & charger
(MDF)
1 Violet ADSL cable
(RJ-11 to RJ-11)
1 Grey line cable
(RJ-11 to BT431A)
9
BT Micro Owner’s Manual
Front Panel
The front panel contains a ‘Page’ button and lights called Light
Emitting Diodes (LED’s) that indicate the status of the BT Micro.
Pressing the ‘Page’ button rings all the cordless handsets
registered to the BT Micro.
Label Colour Function
Power Off Power not connected to the BT Micro
Red Powering up or BT Micro malfunction
Flashing
Red/Green
Green Power on
Ethernet Off
Solid Green
DSL Green
Flashing slowly
Green fast
flashing
Green.
(Occasional
flicker)
Internet Off ADSL line not connected
Red BT Micro attempted to make an IP connection and
Solid Green BT Micro is IP connected and no traffic is detected
Flashing
Green
Wireless Off Wireless LAN is disabled
Solid Green
Flashing
Green
DECT registration mode
No device connected to the LAN.
Powered device connected to the LAN
ADSL Line not connected or not synchronised
ADSL line Connected and synchronising
ADSL line connected and synchronised
failed. Usually indicates that the Internet User
Name or password is incorrect.
BT Micro is IP connected and traffic is detected
Wireless LAN Enabled
Wireless LAN is active with traffic in either
direction
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BT Micro Owner’s Manual
3 Connecting your BT Micro
These instructions are a guide to the installation and basic
configuration of the BT Micro.
Locating the unit for satisfactory wireless coverage
This unit is equipped with two wireless transmitters. There is
one transmitter for the DECT handsets and one for a wireless
LAN that allows PCs to communicate over a wireless
connection.
The range of the DECT phones and wireless LAN is affected by
the orientation of the system, the number of solid walls between
the unit and the cordless phones or wireless PCs and / or other
interfering signals in the environment.
For best results locate the unit on the ground floor with the front
of the unit facing towards the desired working area.
The range of the wireless LAN is shorter than the cordless
phones so the areas where wireless PCs are used will, in most
cases, determine the optimum location for the unit.
DECT handset range
The DECT handsets have a range of300m outdoors when
there is aclear line of sight between the BT Microand the
handset. When there is no clear line of sight between the
handset and the system, e.g. thesystem is indoors and the
handset isin another room or outdoors, therange will be
reduced.Thick stone walls will severelyaffect the range.
The symbol on your handset indicates when you are in
range.If you move too far away from the BT Micro during a call,
your phone will sound an alert tone and will flash.
Wireless LAN Range
The wireless LAN speed drops the further the wireless device is
away from the BT Micro. If there is a clear line of sight between
the BT Micro and the wireless device it can operate at reduced
speeds at up to 200m. However this range is reduced if there is
no clear line of sight between the BT Micro and the wireless
device. Thick stone walls will severely affect the range.
Connecting the line and making telephone calls
If your BT Micro came with a BT featurephone, please connect
this directly to extension 20; otherwise connect a standard BT
Analogue phone. If you wish to relocate the phone this should
be done later.
1. Plug the line cable (grey) into the Line 1 socket on the back of
the BT Micro.
11
BT Micro Owner’s Manual
2. Plug the ADSL cable (purple) into the DSL socket on the back
of the BT Micro.(Marked in purple)
3. Plug the Line 1 into the phone connector and the ADSL
cable into the ADSL connector on the splitter and plug
the splitter to the BT wall telephone outlet.
4. Connect the power supply between the BT Micro and
mains power outlet.
5. After approximately 30 seconds, you will be able to
make telephone calls.
6. Register your DECT Cordless phones
Press the ‘Page’ button for 4 seconds. This button is
located on the front of the BT Micro unit. This places
the system in registration mode for 30 seconds. The
Power LED flashes red when in registration mode.
Select ‘REG’ on the DECT phone.
Press OK for ‘REGISTER’
Enter 1234 as the PIN.
The phone will register to the BT Micro as Handset 1
(extension number 31).
You can register more than one handset in the 30
seconds that the system is in registration mode. The
sets are automatically allocated a Handset number
(1-4) and use extension numbers (31-34).
Note
batteries should be initially charged for 14 hours to get maximum
battery performance
Connecting PC(s) and configuring the BT Micro for Web
Browsing
1. Connect the yellow LAN cable from the LAN port of your
PC to any of the Ethernet ports (marked in yellow)
After powering on the DECT telephone(s) for the first time, the
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BT Micro Owner’s Manual
2. Open a Web Browser such as Internet Explorer or
similar on the PC.
3. Go to the Management Application of your BT Micro by
entering the following address into the web browser,
http://192.168.1.1
The following Log In screen is displayed
If the Log-in screen is not displayed, go to Appendix E - PC
Configuration, and check the following settings:
Note
Your PC is set up to automatically obtain an IP address on
page 198.
Your Browser is set up not to use a proxy server on page
202.
4. The user name is admin and the password is admin. The
welcome page is displayed
5. Click on the “Username/password” link on the welcome
page.
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BT Micro Owner’s Manual
Enter the Username and Password as supplied by your ISP
for Internet Access. Select ‘Next’.
Note
Note: In some cases a password may not be required. In this
case just enter the Username.
6. Confirm the settings are VPI 0, VCI 38 and press Next.
7. Confirm the configuration by selecting “Confirm
Changes”.
Your Broadband service is now setup. However it may take
several minutes for the service to synchronise before you
can start browsing.
Once the DSL LED has gone solid green with an occasional
flicker and the Internet LED is solid or flashing green your BT
Micro is ready to browse the Internet.
If the Internet LED is Red check the Username and
Password.
Connecting Computers wirelessly
The BT Micro is supplied with the Wireless Network disabled.
If you are using the Wireless LAN it is recommended that you
set it up, without security, at this stage to check functionality and
coverage.
Select Wireless Setup/Security on the Welcome Page.
In the General Settings section Select Enable or disable the
wireless network here.
The following screen is displayed: -
14
BT Micro Owner’s Manual
Click on the Enable radio button and then click Next>. The
page allowing the Network Name to be changed is presented.
Note that the Network name starts with PRISM. This allows you
to identify the network if there are other wireless networks in
your locality. Select Next.
The following page is displayed
Select Next. The BT Micro will automatically select a channel.
The following page is displayed:
At this stage select Off. The following page is displayed
15
Click Next>, allowing all PCs to connect to the BT Micro. The
following page is displayed:
BT Micro Owner’s Manual
Select Confirm Changes. This confirms the Wireless network
settings.
Select Restart from the right hand menu.
When the BT Micro has restarted connect to the wireless
network from your PC.
Check that you can browse when you are connected.
Go to all the locations where you wish the PC to operate and
check that you can successfully browse. If you have problems
in some areas relocate the BT Micro to increase the coverage in
these areas.
Once you are happy with the location please go to page 31 and
configure the security elements on the Wireless LAN.
WARNING
Cabling Featurephones
Prior to cabling the unit and fixing its location it is recommended
that you check that you have located the unit in an area that gives
satisfactory coverage for the DECT phones and the Wireless
LAN. See page 11 for information on registering DECT phones
and page 14for activation of the wireless LAN
The featurephones can be connected directly to the system
using the telephone cord. If you wish to locate the phone further
away from the BT Micro you can do so by running telephone
cable and using telephone sockets.
Four wires are needed to connect the featurephones
It is recommended that a BT Master socket be used at the
telephone end. This will allow either featurephones or standard
phones to be connected without changing cabling.
The connection between the sockets is
Connection with a Master socket
Connection with a Slave socket
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BT Micro Owner’s Manual
Cabling Standard telephones
Standard telephones can be connected directly to the system
using the telephone cord. If you wish to locate the phone further
away from the BT Micro you can do so by running telephone
cable and using telephone sockets.
It is recommended that BT Master sockets are used and that
the same cabling for featurephones above is used.
However two alternatives are also available
Using a Master socket at the phone a single pair (two
wires) can be used to connect between the sockets.
Using a slave socket at the phone it is necessary to run
three cables between the sockets.
Connection with a Master socket
Connection with a Slave socket
17
BT Micro Owner’s Manual
Wall Mounting the BT Micro
The BT Micro can be wall mounted. You can print this page and
use it as a template for locating the wall mounting screws
supplied
1 to 1 Template (A4 size paper )
150.0 mm
18
BT Micro Owner’s Manual
Handset connector
Line cord connector
Headset Port
Data Port
V8 Featurephone connections (underside of phone)
19
Wall mount Plinth position
15
0 mm
Plinth position 35
BT Micro Owner’s Manual
Attaching the Featurephone desk plinth
The desk plinth allows you to mount the featurephone at two
angles.
Plinth position 20
Wall-mounting a Featurephone
The phone plinth is inverted on the base to wall mount the
phone.
Locate, drill and plug the 2 screw locations as shown below.
The holes should be deep enough to accept a 2.5 cm screw.
Insert the two screws leaving sufficient space to clip the base
over them. Locate the phone and base over the screws.
Line cord rails
20
BT Micro Owner’s Manual
Wall hook when the
mounted
Wall hook when the
mounted.
Mounting
screw
Door intercom
Featurephone is desk
Featurephone is wall
Door Intercom
The door intercom is connected to extension 23.
bracket
Connect the single pair from the door intercom to the AB
connections on extension 23.
The system must be programmed to recognise the Door
intercom See page 183 for programming via a featurephone
and page 99 for configuration via the Web Management
application.
Power Fail Telephone
Connect a standard analogue telephone to the Power Fail
connector. When the BT Micro is switched off the analogue line (Line
1) is switched through to this phone and you can make and receive
calls on it until the power is restored.
21
BT Micro Owner’s Manual
4 Basic programming using the Management
Application
The BT Micro includes a series of Web management pages that
provide an interface to the software installed on the BT Micro. It
enables you to configure the BT Micro. You can access it
through your web browser from any PC connected to the BT
Micro viathe wired or wireless LAN.
Note
By default the Wireless network card in the BT Micro is disabled.
This is as a security measure to prevent unauthorised access to
the BT Micro. To turn the Wireless network on, see Page 14.
Open a Web Browser such as Internet Explorer or similar on the
PC.
Go to the Management Application of your BT Micro by entering the
following address into the web browser, http://192.168.1.1
The following Log In screen is displayed
Enter your user name and password.
The first time you log into the program, use these defaults:
User Name: admin
Password: admin
You can change the password at any time or you can configure
your BT Micro so that you do not need to enter a password. See
Note
Password on page 87
1. Click OK. The Welcome page is displayed:
22
BT Micro Owner’s Manual
Note
displayed check the PC settings as shown in Appendix E on page
198.
This is the first page displayed each time you log in to the Web
It provides links to the programming pages that are most
commonly used.
This page contains links to the following pages:
Basic PABX Settings. (The most common settings for the
telephone system).
Username / Password. (In most cases entering the Internet user
name and password is all that is required to allow Internet
Access).
Router Configuration (This is only required if you are using a
Cable modem or private network).
Wireless Security / Setup. (To set up a wireless connection to
your PC(s).
Time and Date Settings (To set the Time and Date on the
phone system).
Basic PABX Settings
From this page you can configure the most commonly used
telephone system functions, which are:
Incoming Ringing. Selecting the phones that ring for incoming
calls
Extension Names. Programming extension names so that the
names rather than extension numbers used on the
featurephone
Outgoing Restriction. You can restrict extensions from making
calls on particular lines.
Extension Class of Service. Restricting phones from making
particular types of call e.g. International calls.
DECT Registration. DECT Cordless phones must be registered
on the system before they can be used to make telephone calls.
Incoming Call Diverts. For each incoming line (Line 1, IP Lines 1
& 2) you can define the extension to divert the call to for the
cases of No Reply, Busy & All Calls. Divert on Busy only applies
if the answering extensions are busy on another call. It does not
apply if the line is busy on another call. In this case the call is
If you receive an error message or the Welcome page is not
23
BT Micro Owner’s Manual
not presented to the switch. If a diversion on busy is required
when a Line is busy it must be activated in the Network by BT.
Note
Line is busy on a call a second call cannot be presented to the
switch so these diversions do not apply in this case
Incoming Ringing
You can determine which phones ring for incoming calls. Calls
on each line can be set to ring different phones. You can also
have different phones ringing when the system is in night mode.
For example, in DAY mode, all calls on Line1 might ring all
phones, but in NIGHT mode all calls on Line 1 might be set
to only ring extension 20.
Also, in both DAY & NIGHT modes, all calls on IP Line 1 might
be set to ring on extension 23 only.
To change the settings, select ON or OFF from the relevant
drop down box for the line/extension configuration you require.
These diversions apply only to calls received by the switch. If the
WARNING
Note
The default is that ALL lines ring ALL extensions in both Day
and Night Modes.
The Apply button must be clicked before the page is exited for the
changes to take effect. The settings will be lost if this is not done.
To set Night mode see page 71.
Extension Names
This option allows you to programme features for individual
extensions.
You can assign names to extensions. When an extension
receives an internal call its display will show the calling
extension name instead of the calling extension number.
24
BT Micro Owner’s Manual
To set the extension name, left mouse click on the field and
enter the name associated with the extension.
A maximum of 10 characters per name can be entered.
Voicemail
Use this setting to turn ON/OFF individual voicemail boxes for
each extension.
WARNING
The Apply button must be clicked when the names are entered
and voice mail selected. Do not select any of the other options on
the page until the Apply has been clicked or the settings for the
names and voice mail will be lost.
Outgoing Restriction
You can use this feature to restrict an extension from being able
to make outgoing (external) calls on particular lines.
Configure the restriction for each line separately, i.e.
Turn OFF for those extensions that are not allowed to select the
particular line to make outgoing calls.
25
BT Micro Owner’s Manual
Extension Class of Service
The Class of Service feature allows the user to define barring
settings for each extension connected to the system restricting
that extension from making certain types of calls from the
system.
WARNING
The following restrictions can be defined on a per extension
basis:
No Restrictions
Restrict International
Local Only
Emergency Calls Only
By default ALL extensions can dial ALL destinations.
The Apply button, at the end of the page, must be clicked before
the page is exited or any other link is selected for the changes to
take effect. The settings will be lost if this is not done.
The Allowed and Restricted Codes
The Allowed & Restricted codes can be used to add greater
flexibility to how you can configure the settings.
For example, say one wanted to restrict all International, except
to Ireland (country code 00353…) and France (Country code
0031…). In this case, one would enable Restrict International in
the Class of Service settings, and then set Allowed Codes to
ON for the extension in question.
In the Allowed Codes list one would enter the dialling prefixes
for Ireland (00353) and France (0031), thus giving the required
settings.
Note
If ‘Emergency Only’ is set, Allowed and Restricted codes must be
OFF.
Day and Night Mode
There are different settings for Day Mode and Night Mode.
To configure Day/Night mode see page 71.
26
BT Micro Owner’s Manual
Setting Class of Service Codes
The definition of what constitutes Restricted, Allowed, National
& International calls is determined by the leading digits of the
dialled number.
For example, numbers beginning with ‘00xx’ normally are
International calls. Numbers beginning with just a single zero
‘0xx’ are normally considered National calls.
The definition of Allowed and Restricted codes is at the user’s
discretion.
50 entries can be configured in the dialling codes for
International, National, Allowed & Restricted numbers.
These dialling rules can be configured manually. See ‘To
change the Allowed, Restricted, National and International
codes, click here’ on the ‘Edit Class of Service Extensions’
page.
WARNING
The Apply button must be clicked before the page is exited for the
changes to take effect. The settings will be lost if this is not done.
DECT Registration
The cordless extensions are shown as registered or not
registered. When Register a handset is selected a prompt is
displayed indicating that the ‘Reg’ key on the cordless phone
should be selected and that the PIN is 1234. The system is set
in registration mode for 30 seconds
27
To unregister an extension select Unregister.
BT Micro Owner’s Manual
Incoming Call Diverts
This feature allows you to divert calls received on each of the
lines. You can use this feature to divert all calls, unanswered
calls or calls received when the extension(s) ringing for the call
is busy. The calls can be diverted to another extension, the
answering machine or an external number.
For each incoming line (Line 1, IP Trunk 1 & 2) you can define a
number to divert the call to.
To divert to another extension enter the extension number (2023 or 31-34).
To divert to the Answering machine enter the code 710
To divert to an external number enter the line access code 8
followed by the number.
Extensions busy applies if the answering extensions are busy
on another call. It does not apply if the line is busy on another
call. In this case the call is not presented to the switch. If a
diversion on busy is required when a Line is busy it must be
activated in the Network by BT.
These diversions apply only to calls received by the switch. If the
Note
Line is busy on a call a second call cannot be presented to the
switch so these diversions do not apply in this case
The Apply button must be clicked before the page is exited for the
changes to take effect. The settings will be lost if this is not done.
WARNING
28
BT Micro Owner’s Manual
Username / Password
The default settings for Internet Access are set so that the only
settings that must be entered to access the Internet on the BT
service are the Username and Password as supplied with your
broadband service. In some cases the User Name only is
supplied. In this case you enter the User Name only.
When User Name / Password is selected on the Welcome page
the following page is displayed: -
2. Enter the username and password or the username only if
no password has been supplied. Type them in the relevant
boxes, and then click Next>. The following page is
displayed:
The settings of VPI =0 and VCI=38 are the correct settings for
the BT Broadband service. If you have been provided with
different settings from your ISP enter them here
3. Click Next>. The following page is displayed:
This page confirms your settings. If you are happy with your
settings, click Confirm Changes. The Internet Access page is
displayed.
Router Configuration
If you are using BT Broadband service for your Internet Access
the only change you should make here is the Password if you
want to restrict access to the BT Micro management
application.
If your Internet service is provided via a Cable Modem or you
wish to connect to a private network please see the Router
Configuration section on Page 78.
29
Note
BT Micro Owner’s Manual
Password
You can restrict access to your BT Micro’s programming pages
using password protection. With password protection enabled,
users must enter a username and password before gaining
access to the programming web pages.
By default, password protection is enabled on your BT Micro,
and the usernames and passwords set are as follows:
Username: admin
Password: admin
Username: engineer
Password: engineer
Setting your username and password
Non-authorised users may try to access your system by guessing
your username and password. We recommend that you change
both of the default usernames and passwords to your own unique
settings.
To set your own username and password:
1. From the left-hand Router Configuration main menu, click
on Password in the sub-menu. The following page is
displayed:
2. Click on Change Password settings here… The following
page is displayed:
3. This page allows you to enable or disable password
protection. Protection is already enabled by default. Click
Next>. The following page is displayed:
4. This page displays the current username and password
settings. Type your own unique username and password in
the relevant boxes. They can be any combination of letters
or numbers with a maximum of 20 characters. The default
setting uses admin for both the username and password.
We recommend that you do not set the same character
combination for both username and password.
5. Click Next>. The following page is displayed:
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