BT LYRIC 2500 User Manual

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BT Lyric 2500 – Edition 2.1 – 02.07.04 – 6121

User Guide

BT LYRIC 2500

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BT Lyric 2500 – Edition 2.1 – 02.07.04 – 6121

Section

16 Minutes digital recording time.

100 Name and number directory.

Caller Display* lets you see who is calling and keep track of unanswered calls.

With Call Waiting*, when you are on a call a soft beep alerts you to another waiting call.

Register up to 5 handsets to the base without the need for additional wiring, giving you a complete phone system on a single line.

* You must subscribe to your network provider’s Caller Display or Call Waiting

service for these features to work. A quarterly fee is payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Welcome…

to your BT Lyric 2500 digital cordless telephone answering machine

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Section

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Lyric 2500, contact the Helpline on 0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Got everything?

BT Lyric 2500 handset

BT Lyric 2500 base unit

Mains power adaptor (Item code: 022072)

Telephone line cord

2 x NiMH AAA rechargeable batteries

If you have purchased a BT Lyric 2500 multiple pack you will also receive the following for each additional handset.

BT Lyric 2000 handset

BT Lyric 2000 charger

Mains power adaptor for charger (Item code: 021299)

2 x NiMH AAA rechargeable batteries

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Getting started

Location . . . . . . . . . . . . . . . . . . . . . .7

Setting up . . . . . . . . . . . . . . . . . . . . .7

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . .10

Handset display icons . . . . . . . . . . . . .11

Base . . . . . . . . . . . . . . . . . . . . . . . . .12

Navigating the menus . . . . . . . . . . . .13

Character map . . . . . . . . . . . . . . . . . .13

Menu map . . . . . . . . . . . . . . . . . . . . .14

Using the phone

Make an external call . . . . . . . . . . . . .15

Preparatory dialling . . . . . . . . . . . . . .15

End a call . . . . . . . . . . . . . . . . . . . . . .15

Receive a call . . . . . . . . . . . . . . . . . . .15

Earpiece volume . . . . . . . . . . . . . . . .16

Secrecy . . . . . . . . . . . . . . . . . . . . . . .16

Handsfree . . . . . . . . . . . . . . . . . . . . .17

Paging . . . . . . . . . . . . . . . . . . . . . . .18

100 Name and number directory . . . . .18

Store a name and number . . . . . . . . .18

View and dial a name and number . . . .19

Edit a name and number . . . . . . . . . .20

Delete a name and number . . . . . . . . .20

Redial the last number called . . . . . . .21

Redial a number from the redial list . . .21 Copy a number from the redial list

to the directory . . . . . . . . . . . . . . . . .22

Delete a redial number . . . . . . . . . . . .23

Delete all numbers from the

redial list . . . . . . . . . . . . . . . . . . . . . .23

Base Settings

Base ringer volume . . . . . . . . . . . . . .24

Base ringer melody . . . . . . . . . . . . . .24

Dial mode . . . . . . . . . . . . . . . . . . . . .25

Changing the base PIN code . . . . . . . .25

Restore default settings . . . . . . . . . . .26

Handset Settings

Keypad lock . . . . . . . . . . . . . . . . . . . .27

Set the time . . . . . . . . . . . . . . . . . . .27

Handset ringer volume . . . . . . . . . . . .28

Handset ringer melody . . . . . . . . . . . .28

Handset warning tones . . . . . . . . . . . .29

Auto answer . . . . . . . . . . . . . . . . . . .30

Handset name . . . . . . . . . . . . . . . . . .30

Handset language . . . . . . . . . . . . . . .31

BT Calling Features

Caller Display . . . . . . . . . . . . . . . . . . .32

Call list . . . . . . . . . . . . . . . . . . . . . . .32

In this guide

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5In this guide

View and dial from the Calls list . . . . . .32

Copy a Calls list number

to the directory . . . . . . . . . . . . . . . . .33

Delete a Calls list number . . . . . . . . . .34

Delete the whole Calls list . . . . . . . . . .34

Call Waiting . . . . . . . . . . . . . . . . . . . .35

Setting up the answering machine

Base display . . . . . . . . . . . . . . . . . . . .37

Switch the answering machine

ON/OFF using the base . . . . . . . . . . .38

Switch the answering machine

ON/OFF using the handset . . . . . . . . .38

Base loudspeaker volume . . . . . . . . . .39

Answer delay . . . . . . . . . . . . . . . . . . .39

To change the answer delay

setting via the base unit . . . . . . . . . . .39

Check the answer delay setting . . . . . .40

To change the answer delay

setting via the handset . . . . . . . . . . . .40

Audible message alert . . . . . . . . . . . .41

To set audible message alert

via the base . . . . . . . . . . . . . . . . . . . .41

To set audible message alert

via the handset . . . . . . . . . . . . . . . . .41

Outgoing messages . . . . . . . . . . . . . .42

To record your own outgoing

message via the base . . . . . . . . . . . . .42

To record your own outgoing

message via the handset . . . . . . . . . .43

Check your outgoing message . . . . . .44

Select the outgoing message

answer mode . . . . . . . . . . . . . . . . . . .45

Re-instate the pre-recorded

outgoing message . . . . . . . . . . . . . . .46

Using the answering machine via the base

Message playback . . . . . . . . . . . . . . .48

Call screening . . . . . . . . . . . . . . . . . .49

Using the answering machine via the handset

Message playback . . . . . . . . . . . . . . .50

Record a memo . . . . . . . . . . . . . . . . .51

Call screening . . . . . . . . . . . . . . . . . .52

Remote access

Change the PIN code . . . . . . . . . . . . .53

Switch your answering

machine on remotely . . . . . . . . . . . . .53

To check for messages . . . . . . . . . . . .54

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Using additional handsets

Registering your handset . . . . . . . . . .56

Select a base . . . . . . . . . . . . . . . . . . .57

De-register a handset . . . . . . . . . . . . .58

Internal calls . . . . . . . . . . . . . . . . . . .58

Transferring calls . . . . . . . . . . . . . . . .58

3-Way Call . . . . . . . . . . . . . . . . . . . . .59

Help . . . . . . . . . . . . . . . . . . . . . . . . .60

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . .65

Cleaning . . . . . . . . . . . . . . . . . . . . . .66

Environmental . . . . . . . . . . . . . . . . . .66

Guarantee . . . . . . . . . . . . . . . . . . . . .67

Returning your phone . . . . . . . . . . . . .69

How many telephones can

you have? . . . . . . . . . . . . . . . . . . . . .69

R&TTE . . . . . . . . . . . . . . . . . . . . . . .70

Declaration of Conformance . . . . . . . .71

Connecting to a switchboard . . . . . . . .72

Insert a pause . . . . . . . . . . . . . . . . . .72

Recall . . . . . . . . . . . . . . . . . . . . . . . .72

6 In this guide

BT Lyric 2500 – Edition 2.1 – 02.07.04 – 6121

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WARNING

Do not place your BT Lyric 2500 in the bathroom or other humid areas.

Handset range

The BT Lyric 2500 has a range of 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handsets is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.

Signal strength

The symbol on your handset indicates when you are in range. When you are out of range a beep will sound every minute.

IMPORTANT

Do not connect the telephone line until your handset is fully charged.

The base station must be plugged into the mains power at all times.

Getting started

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Lyric 2500 within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 2-3 metres away from other electrical appliances to avoid interference.

Your BT Lyric 2500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Pull down the small battery compartment cover and slide off. Remove the back lens. Insert the 2 x AAA NiMH batteries supplied.

Back lens

Battery cover

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2. Replace the back lens by fitting the top into the groove on the handset. Whilst pressing down on the bottom of the back lens, position the two lugs on the battery cover so that they can slide up the grooves of the handset. It will click into place.

3. Plug the mains power cord into the underside of the base and into the mains power. The green Power/In use light comes on.

4. Place the handset on the base to charge for at least 16 hours. The red Charging light comes on. When the handset is fully charged the display shows the symbol.

Getting started

The red Charging light stays on even when the batteries are fully charged.

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

BATTERY LOW WARNING

If the symbol is empty and flashing, and you hear a warning beep every 10 -15 seconds, you will need to recharge your handset before you can use it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Lyric Helpline 0870 605 8047.

Lug

Battery cover

Lug

Back lens

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5. After 16 hours, plug one end of the telephone line cord into your BT Lyric 2500 base and the other end into the telephone wall socket.

To set the day

1. Press or until the display shows

Answer Settings

and press OK option button.

2. Press or until the display shows

Day Setting

and

press OK option button.

3. Display shows

Sunday

. Use or to scroll to the

correct day and press OK option button.

To set the time

1. Press or until the display shows

Handset Settings

and press OK option button.

2. Display shows

Time Setting

. Press OK option button.

3. The first digit will be flashing. Enter the current time in 24 hour format, e.g.

08:24

and press OK option button.

You will hear a confirmation beep.

4. Press and hold to exit and return to standby.

Getting started

It is very important to set the day as any messages left will announce the day before playback.

Please note that the day is not updated by Caller Display.

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Getting to know your phone

Option buttons

Let you select options shown on

the display, page 13.

Talk / Handsfree

Press to make or receive calls,

page 15.

Also used to switch

handsfree on and off, page 17.

Keypad

Recall/Call Waiting/Intercom

For use with a switchboard/PBX

and BT Calling Features, page 72. For use with Call Waiting, page 35. Use to make internal calls, page 58.

Menu/Volume/Up and Down

Press to access and scroll through the menu options, page 13. Use to adjust the handset volume, page 28.

End Call/Clear

Press to end a call, page 15. Press and hold to exit the menu and return to standby.

Press to delete a character or digit when pre-dialling or entering directory information.

Redial/Pause

Use to redial any of the last 20 numbers called, page 21. Press to enter a pause in a number, page 72.

In use light

Red light illuminates when in use.

Handset buttons

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Getting to know your phone

Handset name

The handset name is displayed in standby mode.

Handset number

The handset number is displayed in standby mode.

Battery levels

Shows handset battery status. Scrolls when the handset is charging in the base.

Directory

Time

Handset name

Calls list

Keypad lock

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Getting to know your phone

Base

OGM

Press to hear your current outgoing message. Press and hold to record your own outgoing message.

Skip



Lets you skip forward through your messages and memos.

Use to set the answer delay, see page 39

Use to select your Answer Only outgoing message.



Skip

Lets you skip backwards through your messages and memos.

Use to switch the audible message alert on or off.

Use to select your Answer and Record outgoing message.

Microphone

To record memos or your outgoing messages.

Charging light (RED)

Comes on when the

handset is charging

on the base.

Play

Lets you play and pause your messages.

Messages/LCD

Indicates the number of

messages you have on

the answering machine.

Ans On/Off

Switches the answering

machine on and off.

Volume + –

Use to adjust the

loudspeaker volume.

Delete

Deletes recorded

messages and memos.

Stop

To stop message

playback.

Power/In Use light

(GREEN)

Flashes when the

handset is in use.

Page

Press to page handset(s),

see page 18. Also used

when registering

handsets, see page 56.

Volum

Page

Messages

Del

Stop

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Navigating the menus

Your BT Lyric 2500 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press to open the main menu then press or to scroll to the menu option you want.

2. The buttons below the display allow you to select options within each menu.

Character map

The following table shows you where each letter and punctuation character can be found. This will be helpful when storing a name in the directory, see page 18.

Getting to know your phone

Select the option displayed by pressing the button underneath it.

Exit or go back one level in the menu

Press to go back one level or press and hold to return to standby.

If no buttons are pressed for 30 seconds, the handset reverts to standby automatically.

Button Upper Lower

case case

@-1 @-1

ABC2 abc2

DEF3 def3

GHI4 ghi4

JKL5 jkl5

MNO6 mno6

Button Upper Lower

case case

PQRS7 pqrs7

TUV8 tuv8

WXYZ9 wxyz9

,.* ,.*

Space + & 0 Space + & 0

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Menu map

AAnnsswweerr ooffff oonn

RReeccoorrdd MMeemmoo

AAnnsswweerr SSeettttiinnggss

Answer Mode Outgoing Message Day Setting Answer Delay Message Alert Security Code

HHaannddsseett SSeettttiinnggss

Time Setting Handset Ringer Volume Handset Ringer Melody Auto Answer Handset Name Language Warning Tones

Base Settings

Base Ringer Volume Base Ringer Melody PIN Code Dial Mode Restore Settings

RReeggiissttrraattiioonn

Getting to know your phone

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Make an external call

1. Lift the handset and press .

The green In Use light on the base flashes and the

Ext

icon appears on the handset display whilst the red

In Use light also illuminates.

2. When you hear the dialling tone, dial the number you want.

Preparatory dialling

1. First enter the number to be dialled. The number is shown on the display.

2. Press to dial the number. The display shows

Dialling

End a call

1. Press .

Place the handset back on the base.

Receive a call

When the phone rings

External Call

is displayed.

1. If your handset is on the base, pick it up to answer the call.

Press to delete any incorrect digits.

The symbol on the display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Press to delete any incorrect digits.

Using the phone 15

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (or name if stored in the directory) is displayed. See page 32 for more information.

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Auto answer

As long as you have auto answer set to ON you can just pick the handset up off the base to answer the call. If you have switched it off, you will need to press the . Auto answer is the default setting.

If auto answer is set to off, you will need to press at all times, see page 30.

If your handset is off the base, press .

Earpiece volume

During a call you can adjust the volume of the earpiece/handset receiver.

1. Press or to increase or decrease the volume.

As you increase or decrease the volume, the boxes on the display show the volume level.

Maximum volume

Mid volume

Minimum volume

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Select Sec option.

Secrecy On

appears in the display and your caller is put

on hold and cannot hear you.

2. Select Off option again to return to your caller.

Using the phone

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Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press again. The icon is displayed and you hear your call over the loudspeaker.

3. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press twice. The call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to end the call.

Using the phone

During a handsfree call, press or to change the volume.

To switch handsfree off and return to the handset at any time, press .

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Paging calls cannot be answered by a handset.

The paging ring will stop automatically after one minute if no button is pressed and your handset will return to standby.

Entering names

Use the keypad letters to enter names, e.g. to store TOM: Press once to enter T. Press three times to enter O. Press once to enter M.

Writing tips

Press to delete the last character or digit. Use the middle option button to toggle between upper and lower case characters, i.e. A-a icon inputs upper case letters and a-A inputs lower case letters. Press to insert a space. Use , , and for other punctuation characters, see page 13 for full character map.

You MUST enter a name and a number, otherwise the display will show Error and then return to the number entry display.

Paging

You can alert a handset user that they are wanted or locate a missing handset.

1. Press on the base. The handset(s) rings

2. Press to stop the paging ring

Press any button on the handset.

100 Name and Number Directory

You can store up to 100 names and numbers in the Directory. Names can be up to 13 characters long and numbers up to 20 digits.

There is a character map on page 13 to help you when entering names.

Store a name and number

1. Select option, then New option.

Enter Name

is displayed.

2. Enter the name using the keypad.

3. Select OK option to confirm.

Enter Number

is displayed.

Using the phone

Page

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To search alphabetically

Press the relevant keypad button, e.g. for TOM, press 8 then scroll through the entries under T.

4. Enter the telephone number. (Enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number.)

5. Select OK option to confirm.

6. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting. Display shows

Entry Saved

7. Press and hold to exit and return to standby.

View and dial a name and number

1. Select option. The first directory entry is displayed.

If there are no entries stored

Directory Empty

will be

displayed.

2. Use or to scroll and find the entry you want or search alphabetically.

3. Press button to dial the displayed number.

Using the phone

The ringer melody option means that when you receive a call from a number stored in your directory the ringtone you choose will be played.

To enter a pause in a directory number, press the button.

For more information on pauses, see page 72.

LNR

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Edit a name and number

1. Select option. The first directory entry is displayed.

2. Use or to scroll and find the entry you want to edit or search alphabetically.

3. Select Edit option.

Edit Name

and the name is displayed.

4. Press to delete any incorrect characters, then enter new ones and select OK option to confirm.

Edit Number

is displayed.

5. Press to delete any incorrect digits, then enter new ones and select OK option to confirm.

6. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting. Display shows

Entry Saved

7. Press and hold to exit and return to standby.

Delete a name and number

1. Select option. The first directory entry is displayed.

2. Use or to scroll and find the entry you want or search alphabetically.

Using the phone

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3. Select Del option.

Delete Entry?

is displayed.

4. Select Del option to confirm.

Entry Deleted

is displayed and you hear a confirmation

beep.

5. Press and hold to exit and return to standby.

Redial

The last 20 telephone numbers called are saved to a redial list. You can then select any of the numbers to redial, delete or copy to the directory.

Redial the last number called

1. Press , wait for the dialling tone then press . The last number you called is displayed and dialled.

Redial a number from the redial list

1. Press . The last number called is displayed.

2. Use or to scroll through the redial list to the number you want.

3. Press to redial.

Using the phone

If you decide not to delete, select

Save option.

If the number is stored in the Directory and a name/number match is found, the name will be displayed instead.

You will not be able to copy a number to the Directory if the Directory is already full. If you try to, the display will show

Directory Full. You will need to

delete a number in the Directory first, see page 20.

The copy option will not be presented if the redial number already appears in the directory.

LNR

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Copy a number from the redial list to the directory

1. Press . The last number called is displayed.

2. Use or to scroll to the number you want then

select Copy option.

Enter Name

is displayed.

3. Enter a name using the keypad (as shown on page 17)

then select OK option.

Enter Number

is displayed.

4. Edit the number if you need to then select OK option

to confirm.

5. The handset ringer melody options are displayed. Use the or to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting. Display shows

Entry Saved

6. Press and hold to exit and return to standby.

Using the phone

Press to delete any unwanted digits and then enter new ones.

LNR

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Delete a redial number

1. Press . The last number called is displayed.

2. Use or to scroll to the number you want then

select Del option.

Delete Entry?

is displayed.

3. Select Del option to confirm.

Entry Deleted

is displayed.

4. Press and hold to exit and return to standby.

Delete all numbers from the redial list

1. Press . The last number called is displayed.

2. Press and hold Del option for 3 seconds.

Delete Whole Redial List?

is displayed.

3. Select Del option to confirm.

Redial List Deleted

is displayed.

LNR

Using the phone

If you decide not to delete, select

Save option.

If you decide not to delete, select

Save option.

LNR

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Base ringer volume

The base has 5 ringer volume settings:

Off

or 1to 4.

The default setting is

1. Press or until

Base Settings

is displayed then

select OK option.

Base Ringer Volume

is displayed, select OK option.

3. The current setting is highlighted. Press or to

highlight the volume you require.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Base ringer melody

The base has 3 ringer melodies to choose from:

1, 2

and 3.

1. Press or until

Base Settings

is displayed then

select OK option.

2. Press or until

Base Ringer Melody

is displayed

then select OK option.

3. The current melody is highlighted. Press or to

highlight the melody you want.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Base settings

You will hear a sample ring for all settings (except off).

You will hear a sample ring of each melody on each button press.

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Dial mode

The available settings are tone and pulse.

1. Press or until

Base Settings

is displayed then

select OK option.

2. Press or until

Dial Mode

is displayed then select

OK option.

3. The current setting is highlighted. Press or to highlight the dial mode you require.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Change the base PIN

Your BT Lyric 2500 has a base PIN code which you will need to change some of the base settings. You may wish to change this to prevent unauthorised changes to your settings.

1. Press or until

Base Settings

is displayed then

select OK option.

2. Press or until

PIN code

is displayed then select

OK option.

PIN code?

is displayed. Enter your current 4 digit code

(default

0000

) and select OK option.

Base settings

Default (original setting) is Tone.

Default PIN is 0000

Please note that when ? is displayed you must enter the digits using the keypad before selecting OK.

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BT Lyric 2500 – Edition 2.1 – 02.07.04 – 6121

New PIN?

is displayed. Enter a new 4 digit code of your

choice and select OK option.

Confirm PIN?

is displayed. Enter your new PIN code in

again and select OK option.

6. Press and hold to exit and return to standby.

Restore default settings

You can restore your BT Lyric 2500 to its default (original) settings. Please note this will delete your phonebook, redial and calls list.

1. Press or until

Base Settings

is displayed then

select OK option.

2. Press or until

Restore Settings

is displayed,

then select OK option to confirm.

PIN code?

is displayed.

3. Enter your PIN code and press OK. The base resets first

announcing, “Answer on, calls will be answered after 6 rings”. During this reset, the handset display disappears for a few seconds and then reverts to standby.

Base settings

Default settings

Earpiece Volume 3

Handset and Base Ringer Volume 4

Handset and Base Ringer Melody 1

PIN code 0000

Handset Name Lyric 2500

Handset Language English

Key Tones ON

Low Battery Tone ON

Out of Range Tone ON

Auto Answer ON

Dial Mode Tone

Pause after dialling line 3 Seconds

Phonebook Empty

Redial List Empty

Calls List Empty

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If you press any button while the keypad lock is on, the display will show Press Unlock then for 2 seconds and then returns to standby.

IMPORTANT

If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112

If you subscribe to a Caller Display Service from your network provider the time will be set when you receive your first call.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad:

1. Press then press and hold . Display will show

To unlock the keypad:

1. Press then press . The display will return to standby.

Set the time

1. Press or until

Handset Settings

is displayed

then select OK option.

Time Setting

is displayed, select OK option.

The first digit is highlighted.

3. Enter the current time in 24 hour format, e.g.

09:24

then select OK option. You will hear a confirmation tone.

4. Press and hold to exit and return to standby.

Handset settings 27

Unlock

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Handset ringer volume

The handset has 5 ringer volume settings: Off and 1– 4 where,

low and 4=high. The default setting is 4.

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or until

Handset Ringer Volume

displayed then select OK option.

3. Use the or to choose between

External Volume

Internal Volume

. Press OK.

4. The current setting is highlighted. Press or to highlight the volume you require.

5. Select OK option and you will hear a confirmation tone.

6. Press and hold to exit and return to standby.

Handset ringer melody

The handset has 5 ringer melodies to choose from:

1-5

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or until

Handset Ringer Melody

displayed then select OK option.

3. Use the or to choose between

External Melody

Internal Melody

, press OK.

Handset settings

You will hear a sample ring for all settings (except Off).

You will hear a sample ring on each button press.

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If you switch the handset key tones off, you will not hear any confirmation tones when altering settings.

4. The current melody is highlighted. Press or to highlight the melody you want.

5. Select OK option and you will hear a confirmation tone.

6. Press and hold to exit and return to standby.

Handset warning tones

Your BT Lyric 2500 allows you to set beeps/warning tones to alert you to various situations.

You can set a confirmation beep to sound each time a keypad button is pressed and you can set a warning beep to sound when the batteries are low or when your handset goes out of range.

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or to select either

Key Tones, Battery

Low Tone

Out Of Range Tone

then select OK option.

3. The current setting is highlighted. Select either the

Off

or Onoption and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset settings

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Auto answer

If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. You do not need to press .

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or until

Auto Answer

is displayed then

select OK option.

3. Select either the

Off

or Onoption.

You will hear a confirmation tone.

4. Press and hold to exit and return to standby.

Handset name

You can give your handset a name to personalise it. The maximum number of characters is 10.

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or until

Handset Name

is displayed then

select OK option.

3. Press to delete unwanted characters and enter a new name using the keypad.

Handset settings

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4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset language

You can change the language that is shown on your handset display. The available languages include English, Français, Deutsch, Italiano and Espanol.

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or until

Language

is displayed then select

OK option.

3. Press or to select the language you want.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset settings

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Caller Display

If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call.

If your caller’s name and number are stored in the Directory and a name/number match is found, you will see the caller’s name on the display instead.

Calls list

The Calls list holds up to 30 telephone numbers and they are stored in the order they were received. The caller’s details are stored in the Calls list whether you answered the call or not. If a call is received when the list is full, the oldest entry will be deleted automatically.

When a new call is received in the Calls list the icon will flash on the display and the calls counter shows how many new calls you have received.

View and dial from the Calls list

1. Select option. The most recently received number or name is displayed.

New

is displayed when a call is new (has not yet been

viewed).

BT Calling Features

IMPORTANT

To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee is payable. Although a quarterly fee is payable if BT is the network provider, other provider’s may bill differently. For more information on BT Calling Features call BT free on 0800 800 150.

It may take a couple of seconds for the display to show the telephone number or name for an incoming call. The display will initially display External Call followed by the number.

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See ‘Entering names’ and ‘Writing tips’ on page 18.

If you need to edit the number, use

to delete any unwanted digits,

then enter new ones.

2. Use or to scroll through the list.

3. To dial a displayed number, press . The number will be dialled automatically and the display will show

Dialling

Or, Press and hold to exit and return to standby.

When all new calls have been viewed

New

will disappear and the in standby will stop flashing. The standby display will show the total number of calls in the list (a maximum of 30).

Copy a Calls list number to the directory

1. Select option. The most recently received number or name will be shown.

2. Use or to scroll through the list to the number you want.

3. Select Copy option,

Enter Name

is displayed.

4. Enter a name using the keypad, then select OK option.

Edit Number

is displayed.

6. Select OK option to confirm.

Entry Saved

is displayed.

7. The handset ringer melody options are displayed, use the or to scroll through the options. You will hear a sample melody, press Save to confirm the setting. Display shows

Entry Saved

BT Calling Features

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8. Press and hold to exit and return to standby.

Delete a Calls list number

1. Select option. The most recently received number or name will be shown.

2. Use or to scroll through the list to the number you want.

3. Select Del option.

Delete Entry?

Is displayed.

4. Select Del option again to confirm.

Entry Deleted

is displayed and then the next entry in

the Calls list.

5. Press and hold to exit and return to standby.

Delete the whole Calls list

1. Select option. The most recently received number or name will be shown.

2. Select and hold Del option for 2 seconds.

Delete Whole Calls List?

is displayed.

3. Select Del option again to confirm.

Calls List Deleted

is displayed and then the

standby screen.

BT Calling Features

If you decide not to delete, select

Save option.

If you decide not to delete, select

Save option.

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IMPORTANT

To use Call Waiting you must first subscribe to the service from your network provider.

A quarterly fee is payable. For more information on BT Calling Features call BT free on 0800 800 150.

The Call Waiting beep is not audible to the person you are speaking to.

Call Waiting

With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds.

If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Directory) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.

Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting.

To use Call Waiting

To answer the second call, without disconnecting from your first caller:

1. Press . The first caller will be put on hold.

2. Press again to return to the first caller, and then press it each time you want to switch between the two callers.

To disconnect the first call:

1. Press to end the call with the first caller. The handset will then ring.

2. Press again and continue your conversation with the second caller.

BT Calling Features

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Your BT Lyric 2500 can digitally record up to 16 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.

You can operate your answering machine from:

The base, see page 48.

The handset, see page 50.

Remotely, from any other Touchtone

telephone,

see page 53.

Your BT Lyric 2500 comes with two pre-recorded outgoing messages, Answer and Record or Answer Only, but if you wish you can record your own.

You will need to set the day and time (if you have not already done so) so that you will know when each message was received, see page 8.

Setting up the answering machine36

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Base display

The base display shows symbols relative to your answering machine and the table below provides an explanation of what these symbols mean.

Setting up the answering machine

Symbol Definition

(Blank) Power off.

C-0 (flashing) Day/Time needs to be set.

0-9 Answer-on mode, 0-9 messages.

9 (flashing) 10-59 messages. Indicates when more than

9 messages are stored.

– alternating with 0-9 Power on, but set to answer off mode.

The display flashes between a dash and the number of messages saved in the memory.

A (flashing) Handset menu or Remote access in use.

E (flashing) Error.

F (flashing) Memory full.

P (flashing) Message paused.

P-1: Alternating When selecting or playing Answer & Record between P & 1 outgoing message.

P-2: Alternating When selecting or playing Answer Only between P & 2 outgoing message.

r (flashing) Message recording (memo, outgoing

message or incoming message).

t or 2 to 9 Setting or reading answer delay.

8-0 Counting down.

C-0 (flashing)

This appears intially to alert you to set the day and time, i.e. when first setting up the product or in the event of a power loss.

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Switch the answering machine ON/OFF using the base

1. Press and release to switch ON or OFF.

If you hear “Answer on, your outgoing message is....”

the answering machine is switched on and is ready to answer incoming calls and record any messages.

The display on the base shows the number of messages stored in the memory.

If you hear “Answer off” the answering machine is switched off.

The display on the base unit will flash between a dash and the number of messages saved in the memory.

Switch the answering machine ON/OFF using the handset

1. Press or until display shows

Answer Off On

. The

current status is highlighted.

2. If you want to change the status, press either the OFF or

ON option button. Your chosen setting will be

announced and the display will return to standby.

Setting up the answering machine

If you have selected Answer Only mode the caller will hear an advisory announcement only, and will not be able to leave a message, see page 42.

The only option available is to toggle the setting, i.e. if the machine is set to Answer on you can only change to Answer off and this change of setting only will be announced.

Ans

On/Off

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For more information on Time Saver setting, see page 53.

Time Saver is displayed on the base unit as t and on the handset as TS.

Base loudspeaker volume

You can adjust the base loudspeaker volume from 0 (volume off) to 9, plus H (maximum volume). The default level is 5.

1. Press to increase the volume or to decrease the volume.

If you adjust the volume when the answering machine is not being used, a beep sounds at each press. When the volume reaches its highest or lowest levels two beeps will sound.

Answer delay

Answer delay sets the number of times your BT Lyric 2500 will ring before the answer machine picks up your call and starts playing the outgoing message.

You can change this setting to between 2-9 rings or time saver(t). The default setting is 6 rings.

To change the answer delay setting via the base unit

1. Press and hold until the current setting is announced, then release.

Setting up the answering machine

Volume

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2. Press and release to scroll through the settings, until you reach the setting you want. With each press the option will be announced and shown on the base display.

When you hear the setting you want, do not press the

button again. After a short delay your chosen setting will be announced to confirm i.e. “Calls will be answered after 6 rings”.

Check the answer delay setting

1. Press and release . The current setting will be announced and shown on the display.

To change the answer delay setting via the handset

1. Press or until display shows

Answer Settings

and press OK option button.

2. Press or until display shows

Answer Delay

and

press OK option button.

3. Current setting is highlighted. Use or button to highlight setting required between 2 and 9 or TS and press OK option button.

Setting up the answering machine

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The message alert beep is at the volume you have set for the loudspeaker.

Audible message alert

When you have new messages, with the audible message alert switched on, you will hear a beep every 10 seconds. The default setting is OFF.

With the answering machine ON and in standby mode:

To set audible message alert via the base

1. Press and hold to change the setting. The prompt will announce ‘Message alert on/off’ as appropriate.

To set audible message alert via the handset

1. Press or until display shows

Answer Settings

and press OK option button.

2. Press or until display shows

Message Alert

and

press OK option button.

3. Current setting is highlighted. Press ON option button to switch ON or press OFF option button to switch OFF.

Setting up the answering machine

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Outgoing messages

The outgoing message is the message a caller first hears when the answering machine picks up their call. There are 2 pre-recorded outgoing messages to choose from (see note opposite) or you can record your own.

Record your own outgoing message

Your Answer and Record outgoing message can be up to 3 minutes long and will replace the pre-recorded message.

Your Answer Only message can be up to 16 minutes long (maximum recording length) and will replace the pre-recorded message. However, you should try to keep your message short to allow time for recording memos, or incoming messages when using Answer and Record mode.

To record your own outgoing message via the base

Firstly, you need to set the answer mode for the outgoing message you want to record.

1. Press and hold until you hear, “Please select outgoing message” then release the button.

2. To select Answer and Record, press and release .

To select Answer Only, press and release . Your chosen message will be announced.

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Ans

On/Off

Setting up the answering machine

Answer and Record

The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.

Answer Only

The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later”.

When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message.

To reinstate the pre-recorded message, see page 46.

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3. Press and hold . You will hear, “Please speak after the tone. To end recording release the button”.

4. After the tone, speak your message and then release the button when you have finished.

5. Your message will then be played back to you.

To record your own Answer and Record outgoing message via the handset

1. Lift the handset.

2. Press or until display shows

Answer Settings

and

press OK.

3. Press or until display shows

Outgoing Message

and press OK option button.

4. Display shows

Answer and Record

. Press OK option

button.

5. Display shows

Outgoing Message

together with options

New

and

Play

and you will hear your Answer and Record

outgoing message via the handset.

6. Press the NEW option button. You will hear, “Please speak after the tone. To end recording press hash”.

7. After the tone, speak your message clearly into the handset. Press to end recording. The prompt will announce, “Your outgoing message is”, and your message will be played back to you.

Setting up the answering machine

OGM

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To record your own Answer Only outgoing message via the handset

1. Press or until display shows

Answer Settings

and

press OK option button.

2. Display shows

Answer Mode

. Press or until display

shows

Outgoing Message

and press OK option button.

3. Use or to scroll to

Answer Only

and press OK

option button.

4. Display shows

Outgoing Message

and you will hear your

Answer Only outgoing message via the handset.

5. Press the NEW option button. You will hear, “Please speak

after the tone. To end recording press hash”.

6. After the tone, speak your message clearly into the handset. Press to end recording. The prompt will announce, “Your outgoing message is”, and your message will be played back to you.

Check your outgoing message

Via the base:

1 Press .

You will hear either:

“Answer on, your outgoing message is...” followed by your selected outgoing message.

Setting up the answering machine

When recording your own Answer Only outgoing message, please remember not to invite your caller to leave a message as the Answer Only mode will not record incoming messages.

OGM

Page 45

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“Answer off”.

The base display will show

flashing, alternating with the number of the currently selected outgoing message (

= Answer and Record and2= Answer Only).

Via the handset:

1. Press or until display shows

Answer Settings

and press OK option button.

2. Display shows

Answer Mode

. Press or until

display shows

Outgoing Message

and press OK option

button.

3. Use or to display either:

Answer and Record

Answer Only

and press OK option button.

4. Display shows

Outgoing Message

and the prompt will announce, “Your outgoing message is” , and your message will be played back to you.

Select the outgoing message answer mode

Via the base:

1. Press and hold until you hear, “Please select outgoing message” then release the button.

2. To select Answer and Record, press and release .

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Ans

On/Off

Setting up the answering machine

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To select Answer Only, press and release .

Your chosen message will be announced over the base speaker.

Via the handset:

1. Press or until display shows

Answer Settings

and

press OK option button.

2. Press or until display shows

Answer Mode

and

press OK option button.

3. Use or to display either:

Answer and Record

Answer Only

and press OK option button.

The prompt will announce your chosen outgoing message via the handset.

Re-instate the pre-recorded outgoing message

You can delete your own outgoing message and return to the pre-recorded outgoing message.

Via the handset:

1. Lift the handset.

2. Press or until display shows

Answer Settings

and

press OK option button.

Setting up the answering machine

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3. Press or until display shows

Outgoing Message

and press OK option button.

4. Use or to select either:

Answer and Record

Answer Only

and press OK option button.

5. Display shows

Outgoing Message

with options of

DEL

NEW

and

PLAY.

Press DEL to immediately delete your own outgoing message and reinstate the default, or NEW to record a new outgoing message, or PLAY to hear the current outgoing message.

During playback the outgoing message may be deleted.

Press DEL option button during message playback. The prompt will announce, “Your outgoing message is”, and the original pre-recorded outgoing message is played.

Via the base:

1. Select the outgoing message you want to delete as described on page 45.

2. Whilst your selected outgoing message is playing, press on the base unit. The message will stop playing, you will hear a short beep and then the default prerecorded outgoing message.

Del

Setting up the answering machine

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Message playback

1 Press . You will hear, “You have (n) messages”.

Your message(s) begin to play back, starting with the first message received. Both new and old messages will be played. At the start of each message, the number of the message is announced and displayed on the base.

During playback:

Press , to pause a message,

will flash in the display

and you will hear a beep every 10 seconds.

Press again to resume playback.

Press to play the next message.

Press and hold to play the next message at 1

/2times

the speed (fast playback).

Press once to repeat the current message.

Press twice to play the previous message.

Press to delete the current message. You will hear, “Message deleted”.

Del

Press at any time to stop playback.

If you select a message to be deleted, it will be deleted at the end of playback after the 8 second countdown and confirmation tone.

If you decide not to delete, press

during the countdown.

Stop

Using the answering machine via the base48

Stop

Play

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Make sure the volume on the base is set to an audible level,

see page 39.

At the end of playback:

You will hear “End of messages. To delete all messages, press delete”. You then have 8 seconds in which you can:

Press to delete all messages, you will hear “All messages deleted”.

Press to cancel message deletion. This will save any messages you have selected individually for deletion. Any messages not deleted will be saved. You will hear a beep to confirm when 8 seconds has elapsed.

Call screening

When the answering machine is on and takes a call, you can use the loudspeaker to listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

1. Press , or lift the handset off the base, if you want to interrupt and speak to the caller. Recording will stop automatically.

Using the answering machine via the base

Del

Stop

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You can use your BT Lyric 2500 for a variety of functions: to listen to your messages; delete, skip forward or backward; record a memo or new outgoing message, and to screen incoming calls.

Message playback

1. Press the option button. The display will show

Play Messages

and the number of new messages and the number of total messages (old and new).

2. To play new message only:

Press NEW option button. Your new messages will be played.

To play all messages (old and new):

Press ALL option button. All your messages will be played in the order they were received.

During playback:

Press once to repeat the current message.

Press twice to play the previous message.

Press to delete the current message.

Press to play the next message.

DEL

If you select a message to be deleted, it will be deleted at the end of playback after the 8 second countdown and confirmation tone.

If you decide not to delete, press SAVE option button during the countdown.

Using the answering machine via the handset50

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At the end of playback:

You will hear “End of messages. To delete all messages press delete”. Display shows

End of messages

and counts

down from

8-0

Press DEL option button during the countdown to delete all messages. If you do not want to delete messages, press the SAVE option button.

Record a memo

You can record a memo message for another user of your BT Lyric 2500. Your memo can be up to 12 minutes (maximum recording time), but you should try to keep it short to leave space for other messages.

1. Pick up the handset. Press or until display shows

Record Memo

and press OK option button.

2. You will hear “Please speak after the tone. To end recording press hash”.

3. After the beep, speak your memo clearly into the handset. While recording, the display will show

To End Recording

Press

4. Press to end recording.

Using the answering machine via the handset

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5. The display will return to the standby screen.

Your memo is now stored and can be played back in the same way as incoming messages.

Call screening

To screen a call via the handset (when the handset is off the base)

1. When your BT Lyric 2500 rings, press the SCREEN

option button. You can hear your caller begin to leave a message. Display shows

Screening

and

Talk

above the

right hand option button.

2. If you want to interrupt and speak to the caller press . Recording will stop automatically

3. If you want to end Call Screening and let the answering machine take the call and finish recording the message, press .

Using the answering machine via the handset

Make sure the volume on the base is set to an audible level,

see page 39.

You can adjust the Call Screening volume using the or button.

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Time saver

When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 2 rings, if you do not have any new messages, it will answer after 6 rings. This means you can hang up after 3 rings knowing you have no new messages, saving you time and the cost of the call.

You cannot use this feature if you have BT Answer 1571 or Call Minder active as the call will be intercepted before the 20 rings.

Your handset will automatically return to standby if no button is pressed for 8 seconds or more.

If you have any new messages they will be played after you have entered your security PIN code.

IMPORTANT

You should change the security PIN from the original setting of 000.

It is advisable to make a note of your new PIN code and keep it somewhere safe.

You can operate your answering machine from any Touchtone

phone by calling your BT Lyric 2500 and

entering a 3 digit security PIN.

Using a PIN code prevents other people from accessing your machine without permission.

Change the remote access PIN code via the handset

1. Press or until the display shows

Answer Settings

and press OK option button.

2. Press until the display shows

Security Code

and

press OK option button.

3. Display shows current PIN code (default

000

) and you

hear,

“Please enter new security code”. Enter a 3-digit PIN

code of your choice and press OK option button.

4. Your PIN code is announced.

5. Press and hold to exit and return to standby.

Switch your answering machine on remotely

If you forget to switch your answering machine on, you can do it remotely from another phone.

1. Dial your telephone number and let it ring. After 20 rings you will hear your outgoing message.

2. Press , then enter your security code.

Remote access 53

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3. Press within 8 seconds. You will hear “Answer On” and your answering machine will switch on ready to answer incoming calls.

To check for messages

1 Dial your phone number. When you hear your outgoing

message, press . You will hear, “Please enter your security code”.

2 Enter your 3 digit code. You will hear, “You have ‘n’ new

messages” and they will be played back. If you have no new messages, you will hear, “You have no new messages, to hear main menu press 1”.

Remote access

If you enter the incorrect PIN code you will be allowed one further attempt, if it is still incorrect you will hear “Thank you for calling” and your BT Lyric 2500 will hang up.

If no button is pressed for 8 seconds or more your BT Lyric 2500 will hang up.

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Operating your answering machine remotely

When you have accessed your answering machine messages, you can press to hear the remote access main menu options.

Simply follow the instructions you hear:

“To play all messages press 2”.

“To play new messages press 3”.

“To skip back during messages press 4”.

“To delete during messages press 5”.

“To skip forward during messages press 6’”.

“To set answer on or off press 7”.

“To hear the outgoing message menu press 8”.

“To set a new security code press 9”.

“To hear main menu again press 1”.

Remote access

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You must charge your additional handset for 24 hours before registering it.

You must register your BT Lyric 2000 additional handset before it can be used with your BT Lyric 2500 base.

You can use up to five BT Lyric 2000 additional handsets with your BT Lyric 2500 to extend your phone system without needing to install extension sockets for each new phone.

Your BT Lyric 2500 handset can also be registered to up to 3 other bases. You can then select the base you would prefer to use.

Each additional handset is supplied with its own charger and user guide, but the following information will tell you how to register and use an additional handset with your BT Lyric 2500.

Registering your handset

At the base:

1. Press and hold for 10 seconds, until you hear a beep, then release it.

At the handset:

2. Press or until

Registration

is displayed, then

select OK option.

3. Press or until

is displayed, then

select OK option.

Base 1 2 3 4

is displayed.

4. Use the keypad to select a base (1-4) which will be highlighted. Press OK option to confirm.

PIN Code?

is displayed.

Using additional handsets56

Page

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5. Enter your 4 digit PIN.

The display shows, e.g.

Search 2

(for base 2).

When the base is located, your handset display will be updated with the handset number for the selected base.

Select a base

If your BT Lyric 2500 handset is registered to more than one base, you can select which base to use. Alternatively, if you select

Auto

your handset will automatically select

the base with the best reception.

1. Press or until

Registration

is displayed, then

select OK option.

2. Press or until

Select Base

is displayed, then

select OK option.

3. Press or to select a base (

1– 4

Auto

) then

select OK option.

4. Press and hold to exit and return to standby.

Using additional handsets

Default PIN is 0000.

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You cannot de-register the handset you are using.

If you want to cancel the call transfer, press .

De-register a handset

1. Press or until

Registration

is displayed, then

select OK option.

2. Press or until

De-Register Handset

is displayed,

then select OK option.

PIN Code?

is displayed.

3. Enter your 4 digit PIN, then select OK option.

4. Select a handset (

1-5

) using the keypad then select OK

to confirm. Once de-registered the display will show

Handset Not Registered

Internal calls

If you have more than one handset registered to the base, you can make internal calls between handsets.

1. Press Int

Internal Call to Handset

is displayed.

2. Press the handset number (

1-5

) you want to call then

press OK.

3. Press to end the call.

Transferring calls

You can transfer an external call to another handset registered to the base.

Using additional handsets

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During your call:

1. Press and hold . Your external caller will be put on hold and will hear a tone.

Transfer To Handset

displayed.

2. Enter the handset number that you want to transfer the call to and then press OK. The called handset will ring and the display shows

Internal Call Handset X

At the called handset, the user can press to answer the call. The Lyric users can then talk to each other and the original handset can be cleared down leaving the external caller connected to the second handset.

If the call is not answered within 100 seconds the original handset will ring.

3-Way Call

The caller should be advised that they will be put on hold.

1. Press and hold . Your external caller will be put on hold.

Transfer To Handset

is displayed.

2. Enter the internal handset number that you want to hold the 3-way call with, then select OK option.

3. When the internal handset user answers, select Con option to begin the 3-way call.

4. Press to finish the 3-way call.

Using additional handsets

Where X is the number of the other handset.

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Help

New batteries should be rechargeable: Nickel Metal Hydride (NiMH), size AAA, capacity 600mAh.

Spare rechargeable batteries are available from the BT Lyric Helpline 0870 605 8047.

WARNING

Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your BT Lyric 2500 by using any other types of batteries.

Replacing the handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

1. Pull down the small battery compartment cover and slide off. Remove the back lens.

2. Take out the old batteries and replace with 2 new ones, then replace the battery compartment cover and back lens.

General

Phone does not work

Have you installed the batteries correctly? see page 7.

Check that the mains power is correctly connected.

No dial tone

Is the telephone cord of the base plugged into the phone socket?

Check that the mains power is correctly connected.

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Cannot dial out or receive calls

Check that the mains power is correctly connected.

The batteries may need recharging.

Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

You may need to change the dial mode from tone to pulse, see page 25.

If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

The ringer volume may be switched off, see page 28.

Check that the mains power is correctly connected.

Make sure the handset is registered to the base, see page 56.

No display

The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries.

Help

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icon flashes

Is the handset registered correctly to the base, see page 56.

Check that the mains power is correctly connected.

Check that the handset is within range of the base.

icon flashes

The batteries are low, place the handset on the base to recharge.

icon not scrolling

Try cleaning the charging contacts.

Check that the mains power is correctly connected.

You hear the busy tone when you press

Make sure the handset is in range of the base.

Another handset may be in use.

No Caller Display number/name displayed

Have you subscribed to a Caller Display service from your network provider, see page 32.

The caller may have withheld their number.

Help

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An exact name/number match was not found in your Directory. Check that you have stored the full STD dialling code.

Cannot register a handset to a base

You can register a total of 5 handsets to your BT Lyric 2500 base and you can register your BT Lyric 2500 handset to up to 4 bases. Check that you have not exceeded the limits.

Check that you have entered the correct PIN number (default PIN 0000). See page 25.

Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

Base unit does not ring, but the lights are on

Have you connected the telephone line correctly?

Is the base ringer set to off?

You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

Help

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Customer Helpline

If you are still experiencing difficulties please call the BT Lyric Helpline on 0870 605 8407.

Base charging light not working

Try cleaning the charging contacts on the base.

Check that the mains power is correctly connected.

Buzzing noise on my phone or on other electrical equipment nearby

Sometimes your BT Lyric 2500 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Lyric 2500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Answering machine does not record any messages

The memory may be full. Play and delete old messages, see page 48 or 50.

Answering machine messages have the wrong date and time

Have you set the date and time? See page 8.

Cannot access your messages from another phone

Have you changed the remote access security PIN code? See page 53. Always keep a note of the new PIN code in a safe place.

Help

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Safety

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the mains power supply used with the base is

022072. If you have purchased a BT Lyric 2500 multiple pack, the item code for the charger mains power supply is 021299.

Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the BT Lyric Helpline on 0870 605 8047.

Do not open the handset (except to replace the handset batteries) or the base. This could expose you to high voltages or other risks. Contact the Helpline on 0870 605 8047 for all repairs.

Radio signal transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

General information

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

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General information

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surface.

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Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.

Guarantee

Your BT Lyric 2500 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Lyric 2500 or any component thereof, (other than batteries), which is identiﬁed as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

General information

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The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is provided.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help section beginning on page 60 or contact the Helpline on 0870 605 8047 for assistance. In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

General information

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We recommend that you contact BT’s approved repair agent TecLogic on 01672 564444 or a local qualiﬁed repairer.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Lyric 2500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

General information

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Any additional handsets and chargers that you register have a REN of 0.

Only use approved base mains power supply, item code:

022072.

If you have purchased a BT Lyric 2500 multiple pack, the item code for the charger mains power supply is 021299.

Only use approved batteries.

These products are available from the BT Lyric 2500 Helpline 0870 605 8047.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

General information

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your base PIN here:

(_/_/_/_)

Enter your remote access code here:

(_/_/_)

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Declaration of Conformance

Hereby, Suncorp Technologies declares that this BT Lyric 2500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Lyric 2500 is published on the website:

http://www.suncorptech.com/bt

General information

BT accessories and replacement items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

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Connecting to a switchboard

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall.

If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence.

Press to insert a pause (

) before entering the

telephone number.

You may also need to enter a pause when storing international numbers or charge card numbers.

Recall

You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature.

LNR

General information

A pause would normally be used when storing a telephone number in the directory or inserted when pre-dialling.

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Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2004. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Lyric 2500 Issue 1 (07/04) 2 Designed and produced by The Art & Design Partnership Ltd. Printed in China.

Visit us at www.bt.com

BT LYRIC 2500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual