BT LYRIC 2100 User Manual

User Guide

BT LYRIC 2100

Section

Welcome…

to your BT Lyric 2100 digital
cordless telephone

Digital call quality with a range of up to 300 metres
outdoors and up to 50 metres indoors.

100 Name and number directory.

Caller Display* lets you see who is calling and keep track
of unanswered calls.

With Call Waiting*, when you are on a call a soft beep
alerts you to another waiting call.

Register up to 5 handsets to the base without the need
for additional wiring, giving you a complete phone
system on a single line.

* You must subscribe to your network provider’s Caller Display or Call Waiting

service for these features to work. A quarterly fee is payable.

Please note that this equipment is not designed for making emergency
telephone calls when the power fails. Alternative arrangements should be made
for access to emergency services.

Section

This User Guide provides you with all
the information you need to get the
most from your phone.

You must first set up your phone
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on the
next few pages.

Need help?

If you have any problems setting up or using your BT
Lyric 2100, contact the Helpline on 0870 605 8047.

Alternatively, you may find the answer in ‘Help’ at the
back of this guide.

Got everything?

BT Lyric 2100 handset

BT Lyric 2100 base unit

Mains power adaptor
(Item code: 872260)

Telephone line cord

2 x NiMH AAA
rechargeable batteries

If you have purchased
a BT Lyric 2100 multiple
pack you will also
receive the following for
each additional handset.

BT Lyric 2000 handset

BT Lyric 2000 charger

Mains power adaptor
(Item code: 021299)

2 x NiMH AAA
rechargeable batteries

4

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . .6

Setting up . . . . . . . . . . . . . . . . . . . . .6

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . .8

Handset display icons . . . . . . . . . . . . .9

Base . . . . . . . . . . . . . . . . . . . . . . . . .10

Navigating the menus . . . . . . . . . . . .11

Character map . . . . . . . . . . . . . . . . . .11

Menu map . . . . . . . . . . . . . . . . . . . . .12

Using the phone

Make an external call . . . . . . . . . . . . .13

Preparatory dialling . . . . . . . . . . . . . .13

End a call . . . . . . . . . . . . . . . . . . . . . .13

Receive a call . . . . . . . . . . . . . . . . . . .13

Earpiece volume . . . . . . . . . . . . . . . .14

Secrecy . . . . . . . . . . . . . . . . . . . . . . .14

Handsfree . . . . . . . . . . . . . . . . . . . . .15

Paging . . . . . . . . . . . . . . . . . . . . . . .16

100 Name and number directory . . . . .16

Store a name and number . . . . . . . . .16

View and dial a name and number . . . .17

Edit a name and number . . . . . . . . . .18

Delete a name and number . . . . . . . . .18

Redial the last number called . . . . . . .19

Redial a number from the redial list . . .19
Copy a number from the redial list

to the directory . . . . . . . . . . . . . . . . .20

Delete a redial number . . . . . . . . . . . .21

Delete all numbers from the

redial list . . . . . . . . . . . . . . . . . . . . . .21

Base Settings

Base ringer volume . . . . . . . . . . . . . .22

Base ringer melody . . . . . . . . . . . . . .22

Dial mode . . . . . . . . . . . . . . . . . . . . .23

Restore default settings . . . . . . . . . . .24

Handset Settings

Keypad lock . . . . . . . . . . . . . . . . . . . .25

Set the time . . . . . . . . . . . . . . . . . . .25

Handset ringer volume . . . . . . . . . . . .26

Handset ringer melody . . . . . . . . . . . .26

Handset warning tones . . . . . . . . . . . .27

Auto answer . . . . . . . . . . . . . . . . . . .28

Handset name . . . . . . . . . . . . . . . . . .28

Handset language . . . . . . . . . . . . . . .29

BT Calling Features

Caller Display . . . . . . . . . . . . . . . . . . .30

5In this guide

Call list . . . . . . . . . . . . . . . . . . . . . . .30

View and dial from the Calls list . . . . . .30

Copy a Calls list number

to the directory . . . . . . . . . . . . . . . . .31

Delete a Calls list number . . . . . . . . . .32

Delete the whole Calls list . . . . . . . . . .32

Call Waiting . . . . . . . . . . . . . . . . . . . .33

Using additional handsets

Registering your handset . . . . . . . . . .34

Select a base . . . . . . . . . . . . . . . . . . .35

De-register a handset . . . . . . . . . . . . .36

Internal calls . . . . . . . . . . . . . . . . . . .36

Transferring calls . . . . . . . . . . . . . . . .36

3-Way Call . . . . . . . . . . . . . . . . . . . . .37

Help . . . . . . . . . . . . . . . . . . . . . . . . .38

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . .43

Cleaning . . . . . . . . . . . . . . . . . . . . . .44

Environmental . . . . . . . . . . . . . . . . . .44

Guarantee . . . . . . . . . . . . . . . . . . . . .45

Returning your phone . . . . . . . . . . . . .47

How many telephones can

you have? . . . . . . . . . . . . . . . . . . . . .47

R&TTE . . . . . . . . . . . . . . . . . . . . . . .48

Declaration of Conformance . . . . . . . .49

Connecting to a switchboard . . . . . . . .50

Insert a pause . . . . . . . . . . . . . . . . . .50

Recall . . . . . . . . . . . . . . . . . . . . . . . .50

Getting started6

WARNING

Do not place your BT Lyric 2100 in
the bathroom or other humid
areas.

The BT Lyric 2100 has a range of
300m outdoors when there is a
clear line of sight between the base
and the handset. When there is no
clear line of sight between the
handset and the base, e.g. the
base is indoors and the handsets is
either indoors or outdoors, the
range could be reduced to 50m.
Thick stone walls will severely
affect the range.

Signal strength

The symbol on your handset
indicates when you are in range.
When you are out of range a beep
will sound every minute.

IMPORTANT

Do not connect the telephone line
until your handset is fully charged.

The base station must be plugged
into the mains power at all times.

Which socket?

Power socket

Telephone line socket

Location

You need to place your BT Lyric 2100 within 2 metres of
the mains power socket and telephone socket so that the
cables will reach.

Make sure it is at least 2-3 metres away from other
electrical appliances to avoid interference.

Your BT Lyric 2100 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it
as high as possible ensures the best signal.

Setting up

1. Pull down the small battery compartment cover and slide
off. Remove the back lens. Insert the 2 x AAA NiMH
batteries supplied.

Back lens

Battery cover

2. Replace the back lens by fitting the top into the groove
on the handset.

7Getting started

Whilst pressing down on the bottom of the back lens,
position the two lugs on the battery cover so that they
can slide up the grooves of the handset. It will click into
place.

Lug Lug

Battery
cover

3. Plug the mains power cord into the underside of the base
and into the mains power.
The green Power/In use light comes on.

4. Place the handset on the base to charge for at least 24
hours. The red Charging light comes on. When the
handset is fully charged the display shows the symbol.

5. After 24 hours, plug one end of the telephone line cord
into your BT Lyric 2100 base and the other end into the
telephone wall socket.

The red Charging light stays on
even when the batteries are fully
charged.

Talk/Standby time

Under ideal conditions, fully
charged handset batteries should
give about 10 hours talk time or
100 hours standby time on a single
charge.

BATTERY LOW WARNING

If the symbol is empty and
flashing, and you hear a warning
beep every 10 -15 seconds, you
will need to recharge your handset
before you can use it.

Battery performance

To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 24 hour charge).

New NiMH batteries do not reach
full capacity until they have been in
normal use for several days.
Running the batteries right down
at least once a week will help them
last as long as possible.

The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT Lyric
Helpline 0870 605 8047.

Getting to know your phone8

Handset buttons

Let you select options shown on

Press to make or receive calls,

handsfree on and off, page 15.

Option buttons

the display, page 11.

Talk / Handsfree

Also used to switch

page 13.

Keypad

Recall/Call Waiting/Intercom

For use with a switchboard/PBX

and BT Calling Features, page 50.
For use with Call Waiting, page 33.
Use to make internal calls, page 36.

Menu/Volume/Up and Down

Press to access and scroll through
the menu options, page 11.
Use to adjust the handset volume,
page 26.

D

E

F

A

B

C

G

H

I

P

Q

R

S

M

N

O

J

K

L

W

X

Y

T

Z

U

V

End Call/Clear

Press to end a call, page 13.
Press and hold to exit the menu
and return to standby.

Redial/Pause

Use to redial any of the last 20
numbers called, page 19.
Press to enter a pause in a
number, page 50.

Handset display icons – These are the symbols you will see on your handset’s screen.

9Getting to know your phone

09:30

Ext

Lyric 2100 HS1

02

Sec

Lyric 2100

*You must subscribe to your network provider’s Caller Display service for this feature to work.

Handset name

The handset name is displayed in standby mode.

Handset number

HS1

The handset number is displayed in standby mode.

Battery levels

Shows handset battery status. Scrolls when the
handset is charging in the base.

Directory

Select icon to view the directory.

02

Calls list*

Flashes to indicate new Calls list entries.
The number of new entries is displayed above.

Range

Displayed in standby mode to indicate handset is in
range of the base. Flashes if you go out of range.

Keypad lock

Displayed when the keypad is locked.

External

Ext

Displayed when an external call is
being received or in progress.

Internal

Displayed when an internal call is

Int

being received or in progress.

Handsfree

Displayed when in handsfree mode.

Secrecy

Sec

The option to switch secrecy on.

10 Getting to know your phone

Base

Page

Press to page the handset,
page 16.

Power/In use light
(GREEN)

On when the power is on.

Flashes when the handset
is in use.

Charging light (RED)

Comes on when the
handset is charging on
the base.

Getting to know your phone

11

Navigating the menus

Your BT Lyric 2100 has an easy to use menu system.
Each menu has a list of options, which you can see on
the menu map on the following page.

When the handset is switched on and in standby:

1. Press to open the main menu then press or to

Menu

scroll to the menu option you want.

2. The buttons below the display allow you to select
options within each menu.

Character map

The following table shows you where each letter and
punctuation character can be found. This will be helpful
when storing a name in the directory, see page 16.

Button Upper Lower

case case

@-1 @-1

ABC2 abc2

DEF3 def3

GHI4 ghi4

JKL5 jkl5

MNO6 mno6

Button Upper Lower

case case

PQRS7 pqrs7

TUV8 tuv8

WXYZ9 wxyz9

,.* ,.*

Space + & 0 Space + & 0

##

Exit or go back one level in
the menu

Press to go back one level
or press and hold to return
to standby.

If no buttons are pressed for 30
seconds, the handset reverts to
standby automatically.

Select the option displayed by
pressing the button underneath it.

12

Getting to know your phone

Menu map

HHaannddsseett SSeettttiinnggss

Time Setting
Handset Ringer Volume
Handset Ringer Melody
Auto Answer
Handset Name
Language
Warning Tones

Base Settings

Base Ringer Volume
Base Ringer Melody
PIN Code
Dial Mode
Restore Settings

RReeggiissttrraattiioonn

Register Base
Select Base
De-Register Handset

Using the phone 13

Make an external call

1. Lift the handset and press .

The green In Use light on the base flashes and the

Ext

icon is displayed.

2. When you hear the dialling tone, dial the number
you want.

Preparatory dialling

1. First enter the number to be dialled. The number
is shown on the display.

2. Press to dial the number. The display
shows

Dialling

.

End a call

1. Press .

Or

Place the handset back on the base.

Receive a call

When the phone rings

External Call

is displayed.

1. If your handset is on the base, pick it up to answer
the call.

Call timer

Your handset will automatically
time the duration of all external
calls. The handset display shows
the call duration both during and
for a few seconds after your call.

Press to delete any incorrect
digits

The symbol on the display
indicates when you are in range of
the base. If the symbol flashes and
you hear a warning beep, you are
out of range and will need to move
closer to the base.

Caller Display

If you have subscribed to your
network’s Caller Display service,
the caller’s number (or name if
stored in the directory) is
displayed. See page 30 for more
information.

Auto answer

As long as you have auto answer
set to ON you can just pick the
handset up off the base to answer
the call. If you have switched it off,
you will need to press the .
Auto answer is the default setting.

14 Using the phone

If auto answer is set to off, you will
need to press at all times, see
page 28.

Or

If your handset is off the base, press .

Earpiece volume

During a call you can adjust the volume of the
earpiece/handset receiver.

1. Press or to increase or decrease the volume.

As you increase or decrease the volume, the boxes on
the display show the volume level.

Maximum volume

Mid volume

Minimum volume

Secrecy

During a call, you can talk to someone nearby without
your caller hearing.

1. Select Sec option.

Secrecy On

appears in the display and your caller is put

on hold and cannot hear you.

2. Select Off option again to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room to
listen to your conversation over the loudspeaker.

15Using the phone

Make a call in handsfree

1. Dial the number then press .

2. Press again. The icon is displayed and you hear
your call over the loudspeaker.

3. Press to end the call.

Answer a call in handsfree

When the phone rings:

1. Press twice. The call is transferred to
the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to end the call.

During a handsfree call, press
or to change the volume.

To switch handsfree off and
return to the handset at any time,
press .

16 Using the phone

Paging calls cannot be answered
by a handset.

The paging ring will stop
automatically after one minute
if no button is pressed and your
handset will return to standby.

Entering names

Use the keypad letters to enter
names, e.g. to store TOM:
Press once to enter T.
Press three times to enter O.
Press once to enter M.

Writing tips

Press CLEAR to delete the last
character or digit.
Select A-a option to switch
between upper and lower case.
Press to insert a space.
Use , , and for other
punctuation characters, see page 11
for full character map.

You MUST enter a name and a
number, otherwise the display will
show Error and then return to the
number entry display.

Paging

You can alert a handset user that they are wanted or
locate a missing handset.

1. Press on the base. The paged handset(s) rings

2. Press to stop the paging ring

Page

Page

Or

Press any button on the handset.

100 Name and Number Directory

You can store up to 100 names and numbers in the
Directory. Names can be up to 13 characters long and
numbers up to 20 digits.

There is a character map on page 11 to help you when
entering names.

Store a name and number

1. Select option, then New option.

Enter Name

2. Enter the name using the keypad.

3. Select OK option to confirm.

Enter Number

is displayed.

is displayed.

17Using the phone

LNR

4. Enter the telephone number. (Enter the full telephone
number including the dialling code if you subscribe to a
Caller Display service and want the name of your caller
displayed instead of the number.)

5. Select OK option to confirm.

6. The handset ringer melody options are displayed. Use the

or to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting.
Display shows

Entry Saved

.

7. Press and hold to exit and return to standby.

View and dial a name and number

1. Select option.
The first directory entry is displayed.

If there are no entries stored

Directory Empty

will be

displayed.

2. Use or to scroll and find the entry you want or
search alphabetically.

3. Press button to dial the displayed number.

To enter a pause in a directory
number, press the button.

For more information on pauses,
see page 50.

The ringer melody option means
that when you receive a call from
a number stored in your directory
the ringtone you choose will be
played.

To search alphabetically

Press the relevant keypad button,
e.g. for TOM, press 8 then scroll
through the entries under T.

18 Using the phone

Edit a name and number

1. Select option.
The first directory entry is displayed.

2. Use or to scroll and find the entry you want to
edit or search alphabetically.

3. Select Edit option.

Edit Name

4. Press to delete any incorrect characters, then enter
new ones and select OK option to confirm.

Edit Number

5. Press to delete any incorrect digits, then enter new
ones and select OK option to confirm.

6. The handset ringer melody options are displayed. Use the

sample melody. Press Save to confirm the setting.
Display shows

7. Press and hold to exit and return to standby.

Delete a name and number

1. Select option.
The first directory entry is displayed.

2. Use or to scroll and find the entry you want or
search alphabetically.

and the name is displayed.

is displayed.

or to scroll through the options. You will hear a

Entry Saved

.

19Using the phone

3. Select Del option.

Delete Entry?

is displayed.

4. Select Del option to confirm.

Entry Deleted

is displayed and you hear a confirmation

beep.

5. Press and hold to exit and return to standby.

Redial

The last 20 telephone numbers called are saved to a
redial list. You can then select any of the numbers to
redial, delete or copy to the directory.

Redial the last number called

1. Press , wait for the dialling tone then press .
The last number you called is displayed and dialled.

Redial a number from the redial list

1. Press . The last number called is displayed.

LNR

2. Use or to scroll through the redial list to the
number you want.

3. Press to redial.

LNR

If you decide not to delete, select

Save option.

If the number is stored in the
Directory and a name/number
match is found, the name will be
displayed instead.

You will not be able to copy a
number to the Directory if the
Directory is already full. If you try
to, the display will show

Directory Full. You will need to

delete a number in the Directory
first, see page 18.

The copy option will not be
presented if the redial number
already appears in the directory.

20 Using the phone

Press to delete any unwanted
digits and then enter new ones.

Copy a number from the redial list to the directory

1. Press . The last number called is displayed.

LNR

2. Use or to scroll to the number you want then

select Copy option.

Enter Name

is displayed.

3. Enter a name using the keypad (as shown on page 16)

then select OK option.

Enter Number

is displayed.

4. Edit the number if you need to then select OK option

to confirm.

5. The handset ringer melody options are displayed. Use the
or to scroll through the options. You will hear a

sample melody. Press Save to confirm the setting.
Display shows

Entry Saved

.

6. Press and hold to exit and return to standby.

Delete a redial number

LNR

1. Press . The last number called is displayed.

LNR

2. Use or to scroll to the number you want then

select Del option.

Delete Entry?

is displayed.

3. Select Del option to confirm.

Entry Deleted

is displayed.

4. Press and hold to exit and return to standby.

Delete all numbers from the redial list

1. Press . The last number called is displayed.

2. Press and hold Del option for 3 seconds.

Delete Whole Redial List?

is displayed.

3. Select Del option to confirm.

Redial List Deleted

is displayed.

If you decide not to delete, select

Save option.

If you decide not to delete, select

Save option.

21Using the phone

22

Base settings

1. Press or until

2.

You will hear a sample ring for all
settings (except off).

You will hear a sample ring of each
melody on each button press.

3. The current setting is highlighted. Press or to

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

1. Press or until

2. Press or until

3. The current melody is highlighted. Press or to

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Base ringer volume

Off

The base has 5 ringer volume settings:
The default setting is

4

.

Base Settings

select OK option.

Base Ringer Volume

highlight the volume you require.

Base ringer melody

The base has 3 ringer melodies to choose from:
and 3.

is displayed, select OK option.

Base Settings

select OK option.

Base Ringer Melody

then select OK option.

highlight the melody you want.

or 1to 4.

is displayed then

is displayed then

is displayed

1, 2

Dial mode

1. Press or until

select OK option.

2. Press or until

OK option.

3. The current setting is highlighted. Press or to
highlight the dial mode you require.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Base Settings

Dial Mode

is displayed then

is displayed then select

Base settings

23

24

Base settings

Default settings

Earpiece Volume 3

Handset and Base
Ringer Volume 4

Handset and Base
Ringer Melody 1

PIN code 0000

Handset Name Lyric 2100

Handset Language English

Key Tones ON

Low Battery Tone ON

Out of Range Tone ON

Auto Answer ON

Dial Mode Tone

Pause after
dialling line 3 Seconds

Phonebook Empty

Redial List Empty

Calls List Empty

Restore default settings

You can restore your BT Lyric 2100 to its default
(original) settings. Please note this will delete your
phonebook, redial and calls list.

1. Press or until

Base Settings

is displayed then

select OK option.

2. Press or until

Restore Settings

then select OK option to confirm.

is displayed,

PIN code?

is displayed.

3. Enter your PIN code and press OK. The handset power

switches off and the base will beep then the handset will
return to the standby display.

Handset settings 25

Keypad lock

You can lock the keypad so that it cannot be used
accidentally while carrying it around.

To lock the keypad:

1. Press then press and hold . Display will show

.

Unlock

To unlock the keypad:

1. Press then press . The display will return to

Unlock

standby.

Set the time

1. Press or until

Handset Settings

is displayed

then select OK option.

Time Setting

2.

is displayed, select OK option.

The first digit is highlighted.

09:24

3. Enter the current time in 24 hour format, e.g.

,

then select OK option. You will hear a confirmation tone.

4. Press and hold to exit and return to standby.

If you press any button while the
keypad lock is on, the display will
show Press Unlock then
for 2 seconds and then returns
to standby.

IMPORTANT

If the keypad is locked you will
NOT be able to dial the emergency
numbers 999 and 112

If you subscribe to a Caller Display
Service from your network provider
the time will be set when you
receive your first call.

26

Handset settings

You will hear a sample ring for all
settings (except Off).

You will hear a sample ring on each
button press.

Handset ringer volume

The handset has 5 ringer volume settings: Off and 1– 4

1=

where,

1. Press or until

low and 4=high. The default setting is 4.

Handset Settings

is displayed

then select OK option.

2. Press or until

Handset Ringer Volume

is

displayed then select OK option.

3. Use the or to choose between
or

Internal Volume

. Press OK.

External Volume

4. The current setting is highlighted. Press or to
highlight the volume you require.

5. Select OK option and you will hear a confirmation tone.

6. Press and hold to exit and return to standby.

Handset ringer melody

The handset has 5 ringer melodies to choose from:

1. Press or until

Handset Settings

is displayed

1-5

then select OK option.

2. Press or until

Handset Ringer Melody

is

displayed then select OK option.

3. Use the or to choose between
or

Internal Melody

, press OK.

External Melody

.

4. The current melody is highlighted. Press or to
highlight the melody you want.

5. Select OK option and you will hear a confirmation tone.

6. Press and hold to exit and return to standby.

Handset warning tones

Your BT Lyric 2100 allows you to set beeps/warning
tones to alert you to various situations.

You can set a confirmation beep to sound each time a
keypad button is pressed and you can set a warning beep
to sound when the batteries are low or when your
handset goes out of range.

1. Press or until

Handset Settings

is displayed

then select OK option.

2. Press or to select either

Low Tone

or

Out Of Range Tone

3. The current setting is highlighted. Select either the

Key Tones, Battery

then select OK option.

Off

or Onoption and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset settings

If you switch the handset key tones
off, you will not hear any
confirmation tones when altering
settings.

27

28

Handset settings

Auto answer

If you set Auto Answer to ON, when you receive an
incoming call and the handset is in the base, you
can pick it up to answer the call. You do not need to
press .

1. Press or until

then select OK option.

2. Press or until

select OK option.

3. Select either the
You will hear a confirmation tone.

4. Press and hold to exit and return to standby.

Handset name

You can give your handset a name to personalise if you
are using more than one handset. The maximum number
of characters is 10.

1. Press or until
then select OK option.

2. Press or until
select OK option.

3. Press to delete unwanted characters and enter a
new name using the keypad.

Handset Settings

Auto Answer

Off

or Onoption.

Handset Settings

Handset Name

is displayed

is displayed then

is displayed

is displayed then

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset language

You can change the language that is shown on your
handset display. The available languages include English,
Français, Deutsch, Italiano and Espanol.

1. Press or until

then select OK option.

2. Press or until

OK option.

3. Press or to select the language you want.

4. Select OK option and you will hear a confirmation tone.

5. Press and hold to exit and return to standby.

Handset Settings

Language

is displayed then select

is displayed

Handset settings

29

30

BT Calling Features

IMPORTANT

To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee is
payable. For more information on
BT Calling Features call BT free on
0800 800 150.

It may take a couple of seconds for
the display to show the telephone
number or name for an incoming
call. The display will initially display
External Call followed by the
number.

Caller Display

If you have subscribed to a Caller Display Service, you
will be able to see your caller’s number on your handset
display (provided it is not withheld) prior to answering
the call.

If your caller’s name and number are stored in the
Directory and a name/number match is found, you will
see the caller’s name on the display instead.

Calls list

The Calls list holds up to 30 telephone numbers and they
are stored in the order they were received. The caller’s
details are stored in the Calls list whether you answered
the call or not. If a call is received when the list is full, the
oldest entry will be deleted automatically.

When a new call is received in the Calls list the icon
will flash on the display and the calls counter shows how
many new calls you have received.

View and dial from the Calls list

1. Select option.
The most recently received number or name is displayed.

New

is displayed when a call is new (has not yet been

viewed).

2. Use or to scroll through the list.

3. To dial a displayed number, press .
The number will be dialled automatically and the display
will show

Dialling

.

Or, Press and hold to exit and return to standby.

New

00

.

will disappear

When all new calls have been viewed
and the call counter will return to

Copy a Calls list number to the directory

1. Select option. The most recently received number or
name will be shown.

2. Use or to scroll through the list to the number
you want.

3. Select Copy option,

Enter Name

is displayed.

4. Enter a name using the keypad, then select OK option.

Edit Number

5.

6. Select OK option to confirm.

is displayed.

Entry Saved

is displayed.

7. The handset ringer melody options are displayed, use
the or to scroll through the options. You will hear
a sample melody, press Save to confirm the setting.
Display shows

Entry Saved

.

8. Press and hold to exit and return to standby.

BT Calling Features

See ‘Entering names’ and ‘Writing
tips’ on page 16.

If you need to edit the number, use

to delete any unwanted digits,

then enter new ones.

31

32

BT Calling Features

If you decide not to delete, select

Save option.

If you decide not to delete, select

Save option.

Delete a Calls list number

1. Select option. The most recently received number or
name will be shown.

2. Use or to scroll through the list to the number
you want.

3. Select Del option.

Delete Entry?

Is displayed.

4. Select Del option again to confirm.

Entry Deleted

is displayed and then the next entry in

the Calls list.

5. Press and hold to exit and return to standby.

Delete the whole Calls list

1. Select option. The most recently received number or
name will be shown.

2. Select and hold Del option for 2 seconds.

Delete Whole Calls List?

is displayed.

3. Select Del option again to confirm.

Calls List Deleted

is displayed and then the

standby screen.

Call Waiting

R

R

With Call Waiting, during a call, if another caller is trying
to reach you, you will hear a soft beep every 5 seconds.

If you have also subscribed to a Caller Display Service,
the caller’s number (or name if stored in the Directory)
will be shown on the display for 20 seconds, after this
time the display will return to your first caller’s details.

Instead of the engaged tone, the second caller will hear
an announcement to hold as you are aware that they are
waiting.

To use Call Waiting

To answer the second call, without disconnecting from
your first caller:

1. Press . The first caller will be put on hold.

2. Press again to return to the first caller, and then press
it each time you want to switch between the two callers.

To disconnect the first call:

1. Press to end the call with the first caller. The handset
will then ring.

2. Press again and continue your conversation with the
second caller.

BT Calling Features

IMPORTANT

To use Call Waiting you must first
subscribe to the service from your
network provider.

A quarterly fee is payable.
For more information on BT Calling
Features call BT free on
0800 800 150.

The Call Waiting beep is not
audible to the person you are
speaking to.

33

Using additional handsets34

You can use up to five BT Lyric 2000 additional handsets
with your BT Lyric 2100 to extend your phone system
without needing to install extension sockets for each new
phone.

Your BT Lyric 2100 handset can also be registered to
up to 4 other bases. You can then select the base you
would prefer to use.

Each additional handset is supplied with its own charger
and user guide, but the following information will tell you
how to register and use an additional handset with your
BT Lyric 2100.

You must charge your additional
handset for 24 hours before
registering it.

You must register your BT Lyric
2000 additional handset before it
can be used with your BT Lyric
2100 base.

Registering your handset

At the base:

1. Press and hold for 10 seconds, until you hear a
beep, then release it.

At the handset:

2. Press or until
select OK option.

3. Press or until
select OK option.

4. Press or to scroll and select a base (
select OK option.

Page

Registration

Register Base

is displayed, then

is displayed, then

1– 4

), then

Using BT Lyric 2000 additional handsets

35

5. Enter your 4 digit PIN.

The display shows, e.g.

icon flashes.

When the base is located, your handset display will be
updated with the handset number for the selected base.

Select a base

If your BT Lyric 2100 handset is registered to more than
one base, you can select which base to use. Alternatively,
if you select
the base with the best reception.

1. Press or until

select OK option.

2. Press or until

select OK option.

3. Press or to select a base (

select OK option.

4. Press and hold to exit and return to standby.

Auto

Search 2

your handset will automatically select

Registration

Select Base

(for base 2) and the

is displayed, then

is displayed, then

1– 5

or

Auto

) then

Default PIN is 0000.

36

Using BT Lyric 2000 additional handsets

You cannot de-register the handset
you are using.

If you want to cancel the call
transfer, press .

De-register a handset

1. Press or until

Registration

is displayed, then

select OK option.

2. Press or until

De-Register Handset

is displayed,

then select OK option.

3. Enter your 4 digit PIN, then select OK option.

1– 5

4. Press or to select a handset (

) then select

OK option.

Once de-registered the display will show

Registered

.

Handset Not

Internal calls

If you have more than one handset registered to the
base, you can make internal calls between handsets.

1. Press Int

Internal Call to Handset

is displayed.

2. Press the handset number (1-5) you want to call then
press OK.

3. Press to end the call.

Transferring calls

You can transfer an external call to another handset
registered to the base.

R

Using BT Lyric 2000 additional handsets

During your call:

1. Press and hold . Your external caller will be put on
hold and will hear a tone.

R

Transfer To Handset

is

displayed.

2. Enter the handset number that you want to transfer the
call to and then press OK. The called handset will ring
and the display shows

Internal Call Handset X

.

At the called handset, the user can press to answer
the call.

If the call is not answered within 100 seconds the original
handset will ring.

3-Way Call

1. Press and hold . Your external caller will be put on
hold and will hear a tone.

Transfer To Handset

is displayed.

2. Enter the internal handset number that you want to hold
the 3-way call with, then select OK option.

3. When the internal handset user answers, select Con
option to begin the 3-way call.

4. Press to finish the 3-way call.

37

38

Help

New batteries should be
rechargeable: Nickel Metal Hydride
(NiMH), size AAA, capacity
600mAh.

Spare rechargeable batteries are
available from the BT Lyric Helpline
0870 605 8047.

WARNING

Do not immerse batteries in water
or throw them into a fire, or
dispose of them with ordinary
domestic refuse.

BT accepts no responsibility for
damage caused to your BT Lyric
2100 by using any other types of
batteries.

Replacing the handset batteries

After a time, you may find that the handset batteries are
running out of charge more quickly. This is a standard
sign of wear and the batteries will need replacing.

1. Pull down the small battery compartment cover and slide
off. Remove the back lens.

2. Take out the old batteries and replace with 2 new ones,
then replace the battery compartment cover and back lens.

General

Phone does not work

Have you installed the batteries correctly? See pages 6-7.

Check that the mains power is correctly connected.

No dial tone

Is the telephone cord of the base plugged into the phone
socket?

Check that the mains power is correctly connected.

Cannot dial out or receive calls

Check that the mains power is correctly connected.

The batteries may need recharging.

Has there been a power cut? If so, place the handset
back on the base for 10 seconds and try again. If it still
does not work disconnect the batteries and mains power
for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

You may need to change the dial mode from tone to
pulse, see page 23.

If you are connected to a switchboard, check whether
you need to dial an access code.

Handset does not ring

The ringer volume may be switched off, see page 26.

Check that the mains power is correctly connected.

Make sure the handset is registered to the base, see
page 34.

Help

39

40

Help

No display

The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.

icon flashes

Is the handset registered correctly to the base, see
page 34.

Check that the mains power is correctly connected.

Check that the handset is within range of the base.

icon flashes

The batteries are low, place the handset on the base to
recharge.

icon not scrolling

Try cleaning the charging contacts.

Check that the mains power is correctly connected.

You hear the busy tone when you press

Make sure the handset is in range of the base.

Another handset may be in use.

No Caller Display number/name displayed

Have you subscribed to a Caller Display service from your
network provider, see page 30.

The caller may have withheld their number.

An exact name/number match was not found in your
Directory. Check that you have stored the full STD
dialling code.

Cannot register a handset to a base

You can register a total of 5 handsets to your BT Lyric
2100 base and you can register your BT Lyric 2100
handset to up to 5 bases. Check that you have not
exceeded the limits.

Check that you have entered the correct PIN number
(default PIN 0000).

Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.

Base unit does not ring, but the lights are on

Have you connected the telephone line correctly?

Is the base ringer set to off?

Help

41

42

Help

Customer Helpline

If you are still experiencing
difficulties please call the BT Lyric
Helpline on 0870 605 8407.

You may have a faulty line or socket. Try using another
socket or line. Call BT on 151 if you still experience
problems.

Base charging light not working

Try cleaning the charging contacts on the base.

Check that the mains power is correctly connected.

Buzzing noise on my phone or on other electrical
equipment nearby

Sometimes your BT Lyric 2100 can interfere with other
electrical equipment if it is placed too close. It is
recommended that you place your BT Lyric 2100 at least
one metre away from electrical appliances or metal
obstructions to avoid any risk of interference.

General information

43

Safety

Only use the power supply included with the product.
Using an unauthorised power supply will invalidate your
guarantee and may damage the telephone. The item
number for the mains power supply used with the base is

872260. If you have purchased a BT Lyric 2100 multiple
pack, the item code for the charger mains power supply
is 021299.

Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the
BT Lyric Helpline on 0870 605 8047.

Do not open the handset (except to replace the handset
batteries) or the base. This could expose you to high
voltages or other risks. Contact the Helpline on 0870
605 8047 for all repairs.

Radio signal transmitted between the handset and base
may cause interference to hearing aids.

It is recommended that advice from a qualified expert be
sought before using this product in the vicinity of
emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.

IMPORTANT

This equipment is not designed for
making emergency telephone calls
when the power fails. Alternative
arrangements should be made for
access to emergency services.

This product is intended for
connection to analogue public
switched telephone networks and
private switchboards in the United
Kingdom.

44

General information

Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.

Never dispose of batteries in a fire. There is a serious risk
of explosion and/or the release of highly toxic chemicals.

Cleaning

Clean the handset and base with a damp (not wet) cloth,
or an anti-static wipe. Never use household polish as this
will damage the product. Never use a dry cloth as this
may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being
recharged or during prolonged periods of use. This is
normal. However, we recommend that to avoid damage
you do not place the product on antique/veneered wood.

Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surface.

Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as
bathrooms.

Do not expose your product to fire, explosive or other
hazardous conditions.

There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord from the
base for the duration of the storm.

Guarantee

Your BT Lyric 2100 is guaranteed for a period of 12
months from the date of purchase.

Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Lyric 2100 or
any component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28 days
old from the date of purchase may be replaced with a
refurbished or repaired product.

General information

45

46

General information

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur
within the 12 month guarantee period.

Proof of purchase is provided.

The equipment is returned to BT or its agent as
instructed.

This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than through approved
agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please read the Help
section beginning on page 38 or contact the Helpline on
0870 6058047 for assistance. In the unlikely event of a
defect occurring, please follow the Helpline’s instructions
for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period
has ended, the repair must meet the approval

requirements for connection to the telephone network.
We recommend that you contact BT’s approved repair
agent TecLogic on 01672 564444 or a local qualified
repairer.

Returning your phone

If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible, pack
the product in its original packaging. Please remember
to include all parts, including the line cords, power
supply units and the original batteries. (Please note that
we cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting from
the Post Office.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT Lyric 2100 has a REN of 1.
A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephones may not ring. With different

General information

47

48

General information

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of
purchase is required so please
keep your receipt.

telephone types there is no guarantee of ringing, even
when the REN is less than 4.

Any additional handsets and chargers that you register
have a REN of 0.

Only use approved base mains power supply, item code:

872260.

If you have purchased a BT Lyric 2100 multiple pack, the
item code for the charger mains power supply is 021299.

Only use approved batteries.

These products are available from the BT Lyric 2100
Helpline 0870 605 8047.

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies declares that this BT Lyric
2100 is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Lyric 2100 is
published on the website:

http://www.suncorptech.com/bt

General information

BT accessories and
replacement items

For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:

49

50

LNR

General information

Connecting to a switchboard

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone and pulse
dialling and timed break recall.

If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access code
you may have to wait for a moment while the
switchboard picks up an outside line so you will need to
enter a pause in the dialling sequence.

Press to insert a pause (
telephone number.

You may also need to enter a pause when storing
international numbers or charge card numbers.

Recall

You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.

P

) before entering the

Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2004.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Lyric 2100 Issue 1 (03/04) 3.1
Designed and produced by The Art & Design Partnership Ltd.
Printed in China.