User Guide
BT IN TOUCH 2000c
SOME FEATURES
OF THIS PHONE REQUIRE
SUBSCRIPTION TO A CALLER
DISPLAY SERVICE FROM YOUR
NETWORK PROVIDER.
A QUARTERLY FEE IS PAYABLE.
Please open this page for an ‘At a glance’ guide
to your BT In Touch 2000c.
Please open this page for a further
‘At a glance’ guide to your BT In Touch 2000c.
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Handsfree
V
o
l
u
m
e
Redial
Cancel
Store
Secrecy
R
Dial
Divert
Calls
Directory
c
Setup
At a glance
Calls button*
Used to access the Calls List (the list of numbers that have called you).
Handset hook
When the phone has been wall-mounted, it keeps the handset in place.
Use to store phone numbers in the Quickdial memories and directory.
When in handsfree, your caller’s voice will be heard through the speaker.
Store button
Speaker
Display
Displays time and date, call information
and User prompts.
Handset park (for wall-mount use only)
When you leave the phone during a conversation, you can place the handset on here.
Dial button
Press to dial a number shown in the display.
Directory button
Use to access numbers stored in the directory.
Cancel Button
Used to delete entries in the Director y and Calls List.
Secrecy button
Held down, this button allows you to speak to someone in the same room
without the person on the other end of the line hearing your conversation.
Divert button
Used to access and setup the diversion of calls to another phone, such as
a mobile phone. A Call Diversion network ser vice must be subscribed to.
M1
Recall button
Use with some Calling Features and for transferring calls on certain switchboards.
M2
3 Quickdial memories
Use to store your VIP numbers or Quickdial numbers.
Ringer volume and ringer tone switches (underside)
Use to adjust the volume and tone of the ringer.
Press to redial the last number dialled.
* Subscription to a Caller Display network service is required to use this feature.
1
Redial button
Handsfree button
Allows you to use the phone
without lifting the handset
M3
Setup button (under Quickdial memory label)
To check and change optional features on your phone.
VIP
Will flash when the BT In Touch 2000c receives a call from
one of your VIP numbers.
Microphone
Use in ‘handsfree’ conversation.
Volume button
Use to adjust the handsfree (loudspeaker) volume.
Also use it to move the cursor left and right when
editing names and numbers.
Quickdial memory label
For keeping a record of your
VIP/Quickdial numbers.
3
In this guide
BT Calling Features 20
Caller Display 20
Call Diversion 20
Call Waiting 21
Ring Back 22
Three Way Calling 22
1471 Call Return 23
Desk and wall-mounted
phone positions 24
Raised 24
Wall-mounted 25
Maintenance 27
Help and advice 28
Technical specification 29
Index 30
At a glance 1
Introduction 4
Unpacking 4
For your records 4
Safety 5
Setting up your phone 6
Storing VIP numbers 10
Using the Divert button 11
Using the telephone 13
Making and receiving calls 13
Using handsfree 13
Redial 14
Calls button and Calls List 14
Using the R (recall) button 16
Secrecy 16
Directory 17
To use your Cancel button 18
Warning alerts 18
Optional settings 19
4
Introduction
You can expect your BT In Touch 2000c to provide
many years of quality ser vice. Please r ead the
instructions car efully before use and keep this user
guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of pur chase is
required, so please keep your receipt.
Unpacking your BT In Touch 2000c
Check that your BT In Touch 2000c is complete.
If anything is missing, please contact your place of
purchase immediately.
BT In Touch 2000c
1 base stand for wall
mounting or raised mounting
1 mains adaptor
6 x AA batteries
Wall plugs and screws
5
Use the power adaptor and the
batteries supplied. Spare batteries and
power adaptors are available from BT
Shops. The power adaptor item code
is: 870629.
We advise against placing these
products on antique, veneered or
wooden sur faces as damage may occur.
Do not use the BT In Touch 2000c
in damp, humid conditions such
as bathrooms.
Do not expose the BT In Touch 2000c
or related equipment to fire or water.
Do not use the BT In Touch 2000c
in places where there are explosive
hazards.
Safety information
6
Setting up your phone
Please follow all the steps in the order shown
1 Plan where you will put your
BT In Touch 2000c Phone
The phone should be within 2 metres of a phone
socket.
2
Install (or replace) the batteries
You must fit the batteries supplied before you
attach the base stand for either raised or wallmounting positions.
3
Connect the telephone line cord
If you do not have a modern phone socket, then you
can call BT on Freefone 0800 800 150 and ask for a
BT engineer to come and fit the correct type. This is
a chargeable ser vice.
Open the batter y cover on the underside of your BT
In Touch 2000c. Insert the 6 x AA Alkaline batteries.
Please note
The BT In Touch 2000c will beep and a warning
message will appear in the display if the telephone
line is disconnected or there is no mains power.
Don’t worr y - this just means the alert features on
the phone are working.
Warning
Your BTIn Touch 2000c is only designed to
operate in a normal domestic environment.
Warning
Before installing (or replacing) the batteries, the
phone must be disconnected
from the phone line
and the mains power.
4 Select ringer volume
The ringer volume switch is on the underside of
your phone.
Set the volume of the ringer to High, Low
or Of f.
This should be done before you attach the base
stand for either raised or wall-mounted positions.
5 Select ringer tone
The ringer tone switch is on the underside of your
phone.
This switch allows you to select the pitch required
for the ringer.
R1: for a low-pitched tone
R2: for a medium-pitched tone
R3: for a high-pitched tone
This should be done before you attach the base stand
for raised or wall-mounted positions.
6 Connect the power cable
Plug the power cable into the socket on the
underside of your BT In Touch 2000c as shown.
The cable needs to be pressed in to its channel
to keep it out of the way. The way you do this
will depend on how you have positioned your phone
(with or without the base stand, wall-mounted or
not). See ‘Desk and wall-mounted phone positions’
on page 24.
RINGER
VOLUME
HI
LOW
OFF
RINGER
R1
R2
R3
Lift label
7 Positioning your BT In Touch 2000c
Your BT In Touch 2000c Phone can be positioned in
3 dif ferent ways:
• Flat on a table or desk.
• Raised position on a table or desk using
the base stand.
• Wall-mounted using the base stand.
See ‘Desk and wall-mounted phone positions’ on
page 24.
8 Setting time and date
(with Caller Display)
If you have already subscribed to a Caller Display
network ser vice, the time and date on the display will
be set automatically when the first incoming phone
call is received. For more infor mation about BT
Calling Features, call BT on Freefone 0800 800 150.
To set the time and date manually
Your BT In Touch 2000c uses the
12-hour clock.
Lift the label surrounding the Quickdial
memor y buttons to r eveal the Setup button.
9 Setting time and date (manually)
If you have not subscribed to a Caller Display
ser vice, you can set the time and date manually.
Please note
Make sure you test your phone before you finally
fix it in position.
D
E
F
M
N
O
W
X
Setup
Y
Z