
User Guide
BT IN TOUCH 2000c
SOME FEATURES
OF THIS PHONE REQUIRE
SUBSCRIPTION TO A CALLER
DISPLAY SERVICE FROM YOUR
NETWORK PROVIDER.
A QUARTERLY FEE IS PAYABLE.

Please open this page for an ‘At a glance’ guide
to your BT In Touch 2000c.

Please open this page for a further
‘At a glance’ guide to your BT In Touch 2000c.

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Handsfree
V
o
l
u
m
e
Redial
Cancel
Store
Secrecy
R
Dial
Divert
Calls
Directory
c
Setup
At a glance
Calls button*
Used to access the Calls List (the list of numbers that have called you).
Handset hook
When the phone has been wall-mounted, it keeps the handset in place.
Use to store phone numbers in the Quickdial memories and directory.
When in handsfree, your caller’s voice will be heard through the speaker.
Store button
Speaker
Display
Displays time and date, call information
and User prompts.
Handset park (for wall-mount use only)
When you leave the phone during a conversation, you can place the handset on here.
Dial button
Press to dial a number shown in the display.
Directory button
Use to access numbers stored in the directory.
Cancel Button
Used to delete entries in the Director y and Calls List.
Secrecy button
Held down, this button allows you to speak to someone in the same room
without the person on the other end of the line hearing your conversation.
Divert button
Used to access and setup the diversion of calls to another phone, such as
a mobile phone. A Call Diversion network ser vice must be subscribed to.
M1
Recall button
Use with some Calling Features and for transferring calls on certain switchboards.
M2
3 Quickdial memories
Use to store your VIP numbers or Quickdial numbers.
Ringer volume and ringer tone switches (underside)
Use to adjust the volume and tone of the ringer.
Press to redial the last number dialled.
* Subscription to a Caller Display network service is required to use this feature.
1
Redial button
Handsfree button
Allows you to use the phone
without lifting the handset
M3
Setup button (under Quickdial memory label)
To check and change optional features on your phone.
VIP
Will flash when the BT In Touch 2000c receives a call from
one of your VIP numbers.
Microphone
Use in ‘handsfree’ conversation.
Volume button
Use to adjust the handsfree (loudspeaker) volume.
Also use it to move the cursor left and right when
editing names and numbers.
Quickdial memory label
For keeping a record of your
VIP/Quickdial numbers.

3
In this guide
BT Calling Features 20
Caller Display 20
Call Diversion 20
Call Waiting 21
Ring Back 22
Three Way Calling 22
1471 Call Return 23
Desk and wall-mounted
phone positions 24
Raised 24
Wall-mounted 25
Maintenance 27
Help and advice 28
Technical specification 29
Index 30
At a glance 1
Introduction 4
Unpacking 4
For your records 4
Safety 5
Setting up your phone 6
Storing VIP numbers 10
Using the Divert button 11
Using the telephone 13
Making and receiving calls 13
Using handsfree 13
Redial 14
Calls button and Calls List 14
Using the R (recall) button 16
Secrecy 16
Directory 17
To use your Cancel button 18
Warning alerts 18
Optional settings 19

4
Introduction
You can expect your BT In Touch 2000c to provide
many years of quality ser vice. Please r ead the
instructions car efully before use and keep this user
guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of pur chase is
required, so please keep your receipt.
Unpacking your BT In Touch 2000c
Check that your BT In Touch 2000c is complete.
If anything is missing, please contact your place of
purchase immediately.
BT In Touch 2000c
1 base stand for wall
mounting or raised mounting
1 mains adaptor
6 x AA batteries
Wall plugs and screws

5
Use the power adaptor and the
batteries supplied. Spare batteries and
power adaptors are available from BT
Shops. The power adaptor item code
is: 870629.
We advise against placing these
products on antique, veneered or
wooden sur faces as damage may occur.
Do not use the BT In Touch 2000c
in damp, humid conditions such
as bathrooms.
Do not expose the BT In Touch 2000c
or related equipment to fire or water.
Do not use the BT In Touch 2000c
in places where there are explosive
hazards.
Safety information

6
Setting up your phone
Please follow all the steps in the order shown
1 Plan where you will put your
BT In Touch 2000c Phone
The phone should be within 2 metres of a phone
socket.
2
Install (or replace) the batteries
You must fit the batteries supplied before you
attach the base stand for either raised or wallmounting positions.
3
Connect the telephone line cord
If you do not have a modern phone socket, then you
can call BT on Freefone 0800 800 150 and ask for a
BT engineer to come and fit the correct type. This is
a chargeable ser vice.
Open the batter y cover on the underside of your BT
In Touch 2000c. Insert the 6 x AA Alkaline batteries.
Please note
The BT In Touch 2000c will beep and a warning
message will appear in the display if the telephone
line is disconnected or there is no mains power.
Don’t worr y - this just means the alert features on
the phone are working.
Warning
Your BTIn Touch 2000c is only designed to
operate in a normal domestic environment.
Warning
Before installing (or replacing) the batteries, the
phone must be disconnected
from the phone line
and the mains power.

4 Select ringer volume
The ringer volume switch is on the underside of
your phone.
Set the volume of the ringer to High, Low
or Of f.
This should be done before you attach the base
stand for either raised or wall-mounted positions.
5 Select ringer tone
The ringer tone switch is on the underside of your
phone.
This switch allows you to select the pitch required
for the ringer.
R1: for a low-pitched tone
R2: for a medium-pitched tone
R3: for a high-pitched tone
This should be done before you attach the base stand
for raised or wall-mounted positions.
6 Connect the power cable
Plug the power cable into the socket on the
underside of your BT In Touch 2000c as shown.
The cable needs to be pressed in to its channel
to keep it out of the way. The way you do this
will depend on how you have positioned your phone
(with or without the base stand, wall-mounted or
not). See ‘Desk and wall-mounted phone positions’
on page 24.
RINGER
VOLUME
HI
LOW
OFF
RINGER
R1
R2
R3

Lift label
7 Positioning your BT In Touch 2000c
Your BT In Touch 2000c Phone can be positioned in
3 dif ferent ways:
• Flat on a table or desk.
• Raised position on a table or desk using
the base stand.
• Wall-mounted using the base stand.
See ‘Desk and wall-mounted phone positions’ on
page 24.
8 Setting time and date
(with Caller Display)
If you have already subscribed to a Caller Display
network ser vice, the time and date on the display will
be set automatically when the first incoming phone
call is received. For more infor mation about BT
Calling Features, call BT on Freefone 0800 800 150.
To set the time and date manually
Your BT In Touch 2000c uses the
12-hour clock.
Lift the label surrounding the Quickdial
memor y buttons to r eveal the Setup button.
9 Setting time and date (manually)
If you have not subscribed to a Caller Display
ser vice, you can set the time and date manually.
Please note
Make sure you test your phone before you finally
fix it in position.
D
E
F
M
N
O
W
X
Setup
Y
Z

9
Press the Setup button.
Enter 5 then 0 using the keypad.
The display shows: (the hour flashes)
Enter the hour using the keypad.
Press the Setup button (minutes flash).
Enter the minutes using the keypad.
Press the Setup button (
AM/PM
flashes).
Press the
✱
button to set AM.
or
Press the
#
button to set PM.
Press the Setup button (month flashes).
Press the -/+ on the Volume button to
select the month.
Press the Setup button (day flashes).
Enter the day using the keypad.
Press the Setup button to confirm the
setting.
Setup
J
K
L
Setup
Setup
Setup
m
u
l
o
e
V
Setup
Setup

10
Storing VIP numbers
For your BT In Touch 2000c to function properly,
you should subscribe to a Caller Display ser vice and
programme your phone with the names and phone
numbers associated with your VIP(s).
Storing the VIP number as a
Quickdial memory
Press Store. The display shows:
Select ‘location’ by pressing one of the
memor y buttons, either M1 or M2 or M3.
The display shows (if M2 was pressed):
The display then shows:
Enter the phone number.
Press Store. The display then shows:
Enter a name for this phone number. Use
the keypad to type in letters by pressing the
number button which contains the letter
you want. Press the button until the letter is
shown. For example, to show ‘
JOHN
’.
Press the 5 button until the display shows
J
.
Press the 6 button until O is shown.
Press the 4 button until
H
is shown.
Press the 6 button until
N
is shown.
Press Store, the display shows:
The phone number is now stored.
Please note
When storing and editing names and numbers, you
can use the -/+ on the Volume button to move the
cursor left and right or add a space and the 1 button
to enter + or - in the name, for example. Mum + Dad.
If you wish to enter a pause in the telephone
number, (for example, when using a switchboard)
press the Redial button in the appropriate place.
12:00 AM 03 JAN
SELECT LOCATION
MEMORY 2
ENTER NUMBER
THEN PRESS STORE
ENTER NAME
THEN PRESS STORE

To set calls to divert to another phone
Press the Divert button. The display shows:
Press the Dial button.
You may hear instructions fr om your network.
Enter the phone number you wish to diver t
all calls to.
To set VIP status
Press the Store button. The display shows:
Press the
#
button. The display shows:
Select M1, M2 and/or M3.
Press the Store button.
Now, when one of your VIP callers rings you,
the light on the phone will flash and beep.
When you answer the phone the beeps will
stop, but it will continue to flash.
Press and hold the Cancel button to stop
the flashing.
To switch off VIP status
Press the Store button. The display shows:
Press the
#
button. The display shows:
and the quickdial memories already
selected for VIP status.
Press each quickdial memory location you
wish to remove from VIP status.
The display rever ts to standby and your
chosen settings are saved.
Please note
To use this feature you must first subscribe to a
Call Diversion calling feature service. The Divert
service applies to any phone you have in your
home. Diver t is specific to your telephone line
and not individual telephone equipment.
Using the Divert button
You can diver t all incoming calls to another number
where you can be reached.
EMERGENCY
STATUS
SELECT LOCATION
EMERGENCY
STATUS
SELECT LOCATION
OPERATE DIAL TO
SET DIVERT
Divert
Dial

When confirmed by the network, replace
your handset.
The network will now automatically
divert all incoming calls to the
phone number you have entered.
To cancel the Divert feature
Press the Divert button twice.
The display shows:
Press the Dial button.
When confirmed by the network, replace
your handset.
Please note
Not all networks will give voice confirmation.
OPERATE DIAL TO
CANCEL DIVERT
Divert
Dial

Making and receiving calls
To dial a Quickdial/VIP memory number
Lift the handset, or press the Handsfree
button.
Press the required Quickdial/VIP memory
button, for example M1, M2 or M3.
The number stored on that Quickdial/VIP
memor y button is dialled.
To make a call
Lift the handset and listen for a dialling
tone.
Dial the number you require.
To end the call, replace the handset.
To receive a call
When the phone rings, either:
Pick up the handset and speak.
Or
Press the Handsfree button.
Using handsfree
The handsfree feature allows you to use the phone
without picking up the handset, giving you more
freedom while you are speaking on the phone.
You can hear the caller’s voice through the
built-in speaker.
You can adjust the speaker volume with the
handsfree speaker volume control on the front
of the phone.

To adjust the speaker volume
Press – to r educe the volume.
Press + to incr ease the volume.
To answer a call in handsfree
When the phone rings, press the Handsfree
button and speak.
To make a handsfree call
Press the Handsfree button.
The handsfree light comes on and you can
hear the dialling tone.
Dial the number you require.
Now speak to your caller through the
microphone.
You can lift the handset at any time during
the conversation.
To end your call, either replace the handset
(if lifted) or simply press the Handsfree
button.
Redial
Calls button and Calls List
Your BT In Touch 2000c can store up to 30
incoming numbers with the time and date of each
call. If you have stored the name of the person in
the Directory, then the name will be displayed,
rather than the number. Your calls will be listed
in date/time order. When a new call has been
received, the red incoming call indicator light will
flash to let you know.
To redial the last number dialled
Lift the handset or press the Handsfree
button.
Press the Redial button.
The phone will automatically dial the last
number dialled.
m
u
l
o
e
V
m
u
l
o
e
V
Handsfree
Handsfree
Handsfree

DELETED
then
LIST EMPTIED
To view the Calls List
Press the Calls button. The display shows
details of the most recently received call.
Each press of the Calls button displays the
previous call.
If you press and hold down
the Calls button,
the display will auto-scroll through the
entire list.
To dial a number shown in the Calls List
Press and hold down the Calls button to
scroll through the Calls List until you come
to the entr y you wish to dial.
Press the Dial button.
The number is shown on the display and is
dialled automatically.
To delete an individual call from the
Calls List
Press and hold down the Calls button to
scroll through the Calls List until you come
to the entr y you wish to delete.
Press the Cancel button twice
in quick
succession. You will hear 2 beeps and the
display will show:
(after first press)
To delete all calls from the Calls List
Display any call from the Calls List.
Press and hold down
the Cancel button for
about 6 seconds until the display shows:
2:39 pm 15 APR
0208 100 5678
2:39 pm 15 APR
0208 100 5678
PRESS CANCEL TO
DELETE
Calls
Calls
Cancel
Calls

To copy numbers stored in the Calls List
to the Directory
Numbers stored in the Calls List can be
copied to the Directory.
Press the Store button.
The display shows:
Press the Directory button.
The display shows:
Press and hold down
the Calls button to
scroll through the Calls List, until you come
to the entr y you wish to stor e, for example:
Press the Store button.
The display shows:
Enter the name using the keypad.
(See page 12.)
Press the Store button.
The display shows:
2:39 pm 15 APR
SELECT LOCATION
ENTRIES XX
ENTER NUMBER
THEN PRESS STORE
ENTER NUMBER
0181 100 5678
ENTER NAME
THEN PRESS STORE
STORED
Using the R (Recall) button
This button is used with some network ser vices or if
your phone line is connected to a switchboard.
To find out more about BT Calling Features, please
call BT free on 0800 169 1407.
To use the Secrecy button
This allows you to talk to someone in the
same room, without the person on the other
end of the line hearing your conversation.
Press and hold down
the Secrecy button.
The Secrecy light will come on.
Release the Secrecy button to continue
your call.
Secrecy
R
Secrecy

Directory
You can store up to 10 names and numbers
in the Directory.
Storing names and numbers in the directory
Press the Store button.
The display shows:
Press the Directory button.
The display shows the number of entries
(up to 10).
Enter the phone number.
Please note
When storing and editing names and numbers, you
can use the -/+ on the Volume button to move the
cursor left and right and add a space and the 1
button to enter + or - in the name, for example
Mum + Dad.
If you wish to enter a pause in the telephone
number (for example when using a switchboard),
press the Redial button in the appropriate place.
then
ENTRIES XX
ENTER NUMBER
THEN PRESS STORE
SELECT LOCATION
Press the Store button.
The display shows:
Enter the name of the person you wish to
store (see page 18 for how to enter names).
Press the Store button.
The phone beeps twice and the display
shows:
Dialling from the Directory
Press the Directory button repeatedly
until the display shows the number you
wish to dial.
Press the Dial button.
The entr y shown on the display is dialled
automatically.
ENTER THE NAME
THEN PRESS STORE
STORED
Store
Store
Store
Directory
Dial
Directory

12:00 AM 03 JAN
CHANGE BATTERIES
Deleting entries from the Directory
Press the Directory button repeatedly
until the display shows the entr y you wish
to delete.
Press the Cancel button twice
.
The display shows: (after first press)
Your entry has now been deleted.
Warning alerts
If your BT In Touch 2000c detects that there is no
mains power, the telephone line is disconnected or
the batteries are low, it will alert you by showing
warning messages in the display.
Low batteries
When the batteries have approximately two weeks
life left, the display will show:
To use your Cancel button
The Cancel button can be used to delete entries in
the Calls List and Directory.
PRESS CANCEL TO
DELETE
12:00 AM 03 JAN
CHANGE BATTERIES
12:00 AM 03 JAN
NO MAINS POWER
TELEPHONE LINE
DISCONNECTED
When the batteries need replacing, the display
will show:
No mains power
When there is no mains power, the display
will show:
Assuming your batteries are not fully drained, your
phone will rever t to battery back-up until the mains
power is restored. All your Quickdial/VIP memory
numbers will be be retained.
Telephone line disconnected
When the telephone line cord is not connected to
the telephone line socket, the display will show:
Please note
The maximum back-up period is 7 hours - however,
if the phone is in constant use, the back-up period
could be as little as 1 hour.
Directory
Cancel

Optional settings for the
BT In Touch 2000c
You can use the Setup button, located under
the memor y label, to set and change the optional
feature settings.
Display contrast control
Adjusts the contrast to your preferr ed level.
To set the contrast of the display
Lift the Quickdial memor y label to r eveal
the Setup button.
Press the Setup button.
Then press the 2-digit code to change the
relevant setting:
30 Contrast level 1.
31 Contrast level 2.
32 Contrast level 3 (default setting).
33 Contrast level 4.
34 Contrast level 5.
Then press the Setup button to confirm
the setting.
Setup
Setup
Setup

The BT In Touch 2000c enables you to take
advantage of a number of BT Calling Features
provided you are connected to the BT network.
If you are connected to a dif fer ent network provider,
please contact them for details of their ser vices.
Caller Display
With Caller Display you know who’s calling before
you even lift the handset.
Your BT In Touch 2000c receives caller information
which is transmitted over the BT network. This
includes the date and time the call is received, and
in most cases, the caller’s phone number.
This information is displayed as each call is received,
along with any associated name which has been
stored in the memory and which matches the
incoming caller’s number.
Caller Display with Calls List:
If the call is not answered, the caller’s number (and
name) are stored in the Calls List.
You can display and dial any number from the Calls
List at the touch of a button.
Call Diversion
You can use your BT In Touch 2000c to request the
network to diver t all incoming calls to another number.
There is a subscription charge for this service.
You can choose to diver t:
- all calls
- calls that you do not answer within 5 rings
- calls when your line is already engaged.
To use Call Diversion with your
BT In Touch 2000c
The BT In Touch 2000c Phone has a Divert
button, making it even easier to diver t all
calls to a number where you can be
reached.
See page 11 ‘Using the Diver t button’.
Please note
If you are connected to a network other than BT,
you will first have to subscribe to that network’s
Caller Display service. Call your network provider
for more information.

Call Waiting
If you are already on the phone and another call is
coming in, Call Waiting tells you with a series of
gentle beeps. You can put your original caller on
hold and take the second call. There is a
subscription charge for this ser vice.
To switch Call Waiting on and off
To switch Call Waiting on:
Lift the handset or press Handsfree.
Press the ✱ button.
Press the 4 button.
Press the 3 button.
Press the ✱ button.
Listen to the announcement.
To switch Call Waiting of f:
Lift the handset or press Handsfree.
Press the
# button.
Press the 4 button.
Press the 3 button.
Press the
# button.
Listen to the announcement.
To check the Call Waiting setting
Lift the handset or press Handsfree.
Press the ✱ button.
Press the
# button.
Press the 4 button.
Press the 3 button.
Press the
# button.
Listen to the announcement.
To use Call Waiting
If you wish to take the second call, press
the Recall button.
Then use the Recall button to switch
between callers.
Please note
Not all network service providers can offer Call
Waiting/Caller Display - please check with your
network service provider.
Handsfree
G
H
I
D
E
F
Handsfree
G
H
I
D
E
F
Handsfree
G
H
I
D
E
F
R

Ring Back
Ring Back calls you back when an engaged number
becomes free. Your BT In Touch 2000c phone will
ring and as soon as you pick up the handset (or press
the Handsfree button), you will hear the number
you want ringing. There is a charge for this service.
To use Ring Back
To set up Ring Back:
When you hear the engaged tone,
press 5.
To cancel Ring Back:
Press the
# button.
Press the 3 button.
Press the 7 button.
Press the
# button.
Three Way Calling
This lets you talk to 2 people at the same time. This
is a subscription charge for this ser vice.
To use Three Way Calling
When you are already talking to one caller:
Press the Recall button. Your current caller
is put on hold. You hear the dialling tone.
Dial the second phone number.
When they answer, press the Recall
button again.
Wait for the dial tone and then press 3.
You can now talk to both callers at the
same time.
To end a Three Way Call:
Replace the handset or press the
Handsfree button.
To the end the first call:
Press the Recall button. You hear the
dialling tone. You are now connected only
to the second caller.
To end the second call:
Press the Recall button. You hear the
dialling tone.
Press the 7 button. You are now connected
only to your original caller.
J
K
L
D
E
F
P
Q
R
S

1471 Call Return
Find out who called you last.
This is a subscription-free service.
To use Call Return
Lift the handset or press Handsfree.
Dial 1471. The announcement tells you the
number (if available) as well as the date and
time of the call.
Press 3 to dial the number which has
been announced.
Handsfree
D
E
F

24
Desk and wall-mounted
phone positions
Your BT In Touch 2000c can be positioned in 3 ways:
• Flat on a table or desk.
• Raised on a table or desk using the
base stand.
• Wall-mounted using the base stand.
Raised
Your BT In Touch 2000c can be placed on a table or
desk and raised using the base stand.
Press all the cables coming from the BT In Touch
2000c into their guides on the underside of the unit,
as shown below.
Please note
Check that you have installed the batteries and set
your base switches to the settings you want before
you attach the base stand. See pages 6-7.

Inser t the base stand into the holes in the base of
your phone marked ‘RAISED’. You may need to push
quite hard to fix it securely.
Wall-mounted
Your BT In Touch 2000c can be wall-mounted using
the screws and wall plugs provided.
Use the base stand provided as a template to pencil on
the wall where the drill holes should go.
Drill the holes (diameter 5.5mm) for the screws.
Inser t the wall plugs provided (if requir ed).
Drive the screws into the wall, leaving about 5mm
free on which to hang the phone.
Press all the cables coming from the BT In Touch
2000c into their guides on the underside of the unit,
as shown below.
Please note
Before you wall-mount your BT In Touch 2000c
check that:
The wall can suppor t the weight of the phone.
The position you choose leaves suf ficient space so
that the phone is clear of any obstruction on the
wall, such as a shelf or a cupboard.
The power cable and telephone line cord will reach
their correct wall points.
WALL PLUG
WALL
SCREW

26
Rotate the handset hook 180˚ so that you can hang
up the handset when the phone is wall-mounted.
Hang the holes on the back of the phone over the
screwheads and gently pull the phone downward to
make sure it is securely in place.
Feed the phone line through the bottom of the wallmounted base stand to allow the cable to rest flat
against the wall.

27
Maintenance
General
Clean your BT In Touch 2000c with a damp cloth
(not wet) or an antistatic wipe. Never use a dr y cloth
as this may cause a static shock.
Service
Within guarantee
If you experience a problem with your BT In Touch
2000c you should contact the BT In Touch Product
Helpline on 0845 6011 406. Calls are charged at local
call rates. If the problem is not remedied, you will be
advised to contact your original point of purchase.
Some retailers of fer extended warranty schemes for
cover outside the initial 12-month period. Please ask
them for details.
Outside warranty
If your BT In Touch 2000c needs repair after the
warranty period has ended, call the BT In Touch
Product Helpline on 0845 6011 406 for information
on our recommended repair agents.
If you have to return any part of your
BT In Touch 2000c
Keep all par ts that are working correctly.
Pack the faulty par t(s) securely, preferably using the
original packaging.
If you are a BT customer, you may wish to consider a
BT Line Enhanced Maintenance Option, for example,
BT Promptcare or BT Totalcare. For fur ther
information, ring BT on Freefone 0800 800 150.
Please note
The batteries are not covered under the guarantee.
Please note
BT cannot take responsibility for goods damaged
in transit.

28
Help and advice
If you cannot find the information you require in this section, then phone
the BT In Touch Product Helpline on 0845 6011 406
No dial tone
Is the telephone line cord plugged into the
telephone socket?
Check that the power cable is connected to the
mains power.
Battery disposal
Do not immerse the batteries in water. Do not throw
the batteries into fire, or dispose of them with
ordinary domestic refuse.
Your batteries contain cadmium. Check your local
regulations for special disposal instr uctions.
Spare batteries
AA Alkaline batteries are available from BT Shops.
Replacing phone batteries
After a time, you may find that the batteries are
running out. When the batteries need r eplacing -
You will hear the battery low warning beep and
BATTERIES LOW
will appear on the display.
Damage liability
BT accepts no responsibility for damage caused to
your BT In Touch 2000c by using any other batteries
than the type recommended.
After mains power loss
When the mains power comes back on all
your Quickdial memor y numbers and their VIP
status will be kept.
To find out more about BT Calling Features including
Caller Display, ring BT on Freefone 0800 169 1407.
Where do I get a new line
extension socket?
Ring BT on Freefone 0800 800 150 to talk to a BT
engineer.
No display appears
The batteries may be discharged or the power
supply may be disconnected. Check the power is
connected and switched on. If it is, you will need to
replace the batteries.
The display may be faulty.

29
Technical specification
BT In Touch 2000c
Power supply .......................................9V,300mA
Batteries.............................................6 x AA Alkaline
Standby power.....................................7 hours
Signalling............................................Tone
Recall key function ...............................Timed Break Recall
Handsfree ...........................................Enhanced Quality Voice Channel (can be switched into simplex mode)
Hearing aid compatibility.......................Yes
Caller Display ......................................Caller Display and Caller Display/Call Waiting
Permitted ambient conditions 0°C to 55°C
Permitted storage temperature...............-10°C to +60°C
Dimensions .........................................197mm x 225mm x 82mm (152mm with base mount) (Width x Depth x Height)
Weight ...............................................1150g (with base mount)
REN ...................................................1.0

30
Index
1471 Call return 23
Batteries 6
installation 6
recommended type 6
replacement 6
warning alerts 18
Calling Features 20
Caller Display 20
Call Diversion 20
Call Waiting 21
Calls button 14
Calls list 14
copying to directory 16
delete 15
delete all calls 15
dial 15
view 15
Cancel button 18
Contrast on display 19
Date 8
Desk-mounting 24
Directory 17
deleting 18
dialling 17
storing name and number 17
Diver t button 11
Guarantee 27
Handsfree 13
Help 28
Maintenance 27
Making a call 13
handsfree 13
quickdial 13
redial 14
secrecy 16
Positioning your phone 8
Power cable 7
Recall 16
Receive a call 13
Redial 14
Returning your product 27
Ring back 22
Ringer tone 7
Ringer volume 7
Safety information 5
Secrecy 16
Service 27
Settings optional 19
Setting up 6

31
Technical specifications 29
Telephone line cord 6
Three way calling 22
Time 8
VIP numbers 10
assigning VIP status 11
cancel 11
divert 11
storing 10
Volume
ringer 7
speaker 14
Wall-mounting 24
Warning alerts 18

X
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT In Touch 2000c (07/03) 3
Designed by The Art & Design Partnership Limited.
Visit us at www.bt.com
CE compliant to R&TTE Directive (1999/5/EC)