* Subscription to a Caller Display network service is required to use this feature.
Speaker
Handsfree button
Allows you to use the phone without lifting
the handset.
D
E
F
M
N
O
W
X
Y
Z
Cancel
Secrecy
Setup
Announce
Handset park (for wall-mount use only)
When you leave the phone during a conversation, you can place the handset on here.
Display
Displays time and date, call information and User prompts.
Dial button
Press to dial a number shown in the display.
Directory button
Use to access numbers stored in the directory.
Cancel button
Used to delete entries in the Directory and Calls List and used to cancel the emergency
sequence if activated.
Secrecy button
Held down, this button allows you to speak to someone in the same room without the
M1
M2
M3
person on the other end of the line hearing your conversation.
Recall button
Use with some BT Calling Features and for transferring calls on cer tain switchboards.
Announce button (under Quickdial memory label)
Use to listen to messages and to record your own personal message (via the handset).
3 Quickdial memories
Three Quickdial buttons that can be assigned to be used as emergency numbers.
Setup button (under Quickdial memory label)
To check and change optional features on your phone.
Emergency button
Press in an emergency to start the emergency sequence.
Quickdial memory label
For keeping a record
of your Quickdial
numbers.
Microphone
Use in ‘handsfree’ conversation.
Volume button
Use to adjust the handsfree (loudspeaker)
volume. Also use it to move the cursor left
and right when editing names and numbers.
1
In this guide
At a glance1
Introduction3
Unpacking3
For your records3
Safety4
Setting up your phone5
Using the telephone9
Making and receiving calls9
Using handsfree9
Redial10
Calls button and Calls List10
Using the R (recall) button12
Secrecy12
Quickdial and Directory13
Directory14
To use your Cancel button15
Desk and wall-mounted
phone positions16
Raised16
Wall-mounted17
The called number can now speak
to the caller19
What to do next19
Entering your emergency contacts 20
Changing Quickdial memory numbers22
Emergency announcements22
Status announcements23
Warning alerts23
Using the BT In Touch 2000
in an emergency24
Starting an emergency call24
What the caller will hear during
an emergency call24
Cancelling an emergency call
at the BT In Touch 200025
Someone else is using the telephone line
in the caller’s home in the event of an
emergency25
Optional settings of the BT In Touch 200025
Returning your BT In Touch 2000 to
its factory settings27
Registering your BT In Touch Pendant28
Maintenance31
Additional features available
on your BT In Touch 200019
Using the Emergecy button19
If the called number is engaged19
2
Help and advice32
Technical specification33
Index34
Introduction
You can expect your BT In Touch 2000 to provide
many years of quality service. Please read the
instructions carefully before use and keep this user
guide for future reference.
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of purchase is
required, so please keep your receipt.
Unpacking your BT In Touch 2000
Check that your BT In Touch 2000 is complete.
If anything is missing, please contact your place of
purchase immediately.
BT In Touch 2000
1 base stand for wall
mounting or raised mounting
1 mains adaptor
6 x AA batteries
Wall plugs and screws
3
Safety information
Use the power adaptor and the
batteries supplied. Spare batteries and
power adaptors are available from the
Helpline on 0845 6011 406. The power
adaptor item code is: 870629.
We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.
Do not use the BT In Touch 2000
in damp, humid conditions such
as bathrooms.
Do not expose the BT In Touch 2000
or related equipment to fire or water.
Do not use the BT In Touch 2000
in places where there are explosive
hazards.
4
Setting up your phone
Please follow all the steps in the order shown
1 Plan where you will put your
BT In Touch 2000 Phone
The phone should be within 2 metres of a phone
socket.
Warning
Your BT In Touch 2000 is only designed to operate
in a normal domestic environment.
2
Install the batteries
You must fit the batteries supplied before you
attach the base stand for either raised or wallmounting positions.
Warning
Before installing (or replacing) the batteries, the
phone must be disconnected
and the mains power.
Open the battery cover on the underside of your BT
In Touch 2000. Insert the 6 x AA Alkaline batteries.
Please note
The BT In Touch phone has 3 voice prompts to
indicate that mains power or the telephone line has
been disconnected or that the battery power is low.
These are: “Telephone line disconnected”, “No mains
power” or “Please change batteries”.
You may hear these voice prompts when first setting
up your phone. This is perfectly normal and shows
the phone’s warning alerts are working.
3
Connect the telephone line cord
from the phone line
Connect the line cord to your phone socket.
5
4 Select ringer volume
RINGER
VOLUME
HI
LOW
OFF
The ringer volume switch is on the underside of
your phone.
Set the volume of the ringer to High, Low
or Off.
This should be done before you attach the base
stand for either raised or wall-mounted positions.
5 Select ringer tone
RINGER
R1
R2
R3
6 Connect the power cable
Plug the power cable into the socket on the
underside of your BT In Touch 2000 as shown.
The cable needs to be pressed in to its channel
to keep it out of the way. The way you do this
will depend on how you have positioned your phone
(with or without the base stand, wall-mounted or
not). See ‘Desk and wall-mounted phone positions’
on page 16.
The ringer tone switch is on the underside of your
phone.
This switch allows you to select the pitch required
for the ringer.
R1: for a low-pitched tone
R2: for a medium-pitched tone
R3: for a high-pitched tone
This should be done before you attach the base stand
for raised or wall-mounted positions.
6
7 Positioning your BT In Touch 2000
Your BT In Touch 2000 Phone can be positioned in
3 different ways:
Please note
Make sure you test your phone before you finally
fix it in position.
8 Setting time and date
(with Caller Display)
If you have already subscribed to a Caller Display
network service, the time and date on the display will
be set automatically when the first incoming phone
call is received. For more information about BT
Calling Features, call BT on Freefone 0800 800 150.
• Flat on a table or desk.
• Raised position on a table or desk using
the base stand.
• Wall-mounted using the base stand.
9 Setting time and date (manually)
If you have not subscribed to a Caller Display
service, you can set the time and date manually.
To set the time and date manually
Your BT In Touch 2000 uses the
12-hour clock.
Lift the label surrounding the Quickdial
memory buttons to reveal the Setup button.
D
E
F
M
N
O
W
X
Setup
Y
Z
Lift label
See ‘Desk and wall-mounted phone positions’ on
page 16.
7
Setup
Press the Setup button.
J
K
L
Enter 5 then 0 using the keypad.
The display shows: (the hour flashes)
12:00 AM 01 JAN
Enter the hour using the keypad.
Setup
Press the Setup button (minutes flash).
Enter the minutes using the keypad.
Setup
Press the Setup button (
AM/PM
flashes).
Press the
button to set AM.
✱
or
Press the
Setup
Press the Setup button (month flashes).
m
u
l
o
e
V
Press the -/+ on the Volume button to
button to set PM.
#
select the month.
Setup
Press the Setup button (day flashes).
Enter the day using the keypad.
Setup
Press the Setup button to confirm the
setting.
8
Using the telephone
Handsfree
Handsfree
Making and receiving calls
To make a call
Lift the handset and listen for a dialling
tone.
Dial the number you require.
To end the call, replace the handset.
To dial a Quickdial memory number
Lift the handset, or press the Handsfree
button.
Press the required Quickdial memor y
button, for example M1, M2 or M3.
The number stored on that Quickdial
memory button is dialled.
To receive a call
When the phone rings, either:
Pick up the handset and speak.
Or
Press the Handsfree button.
Using handsfree
The handsfree feature allows you to use the phone
without picking up the handset, giving you more
freedom while you are speaking on the phone.
You can hear the caller’s voice through the
built-in speaker.
You can adjust the speaker volume with the
handsfree speaker volume control on the front
of the phone.
9
To adjust the speaker volume
Handsfree
Redial
m
u
l
o
e
V
Press – to reduce the volume.
m
u
l
o
e
V
Press + to increase the volume.
To make a handsfree call
Handsfree
Press the Handsfree button.
The handsfree light comes on and you can
hear the dialling tone.
Dial the number you require.
Redial
To redial the last number dialled
Lift the handset or press the Handsfree
button.
Press the Redial button.
The phone will automatically dial the last
number dialled.
Calls button and Calls List
10
Now speak to your caller through the
microphone.
You can lift the handset at any time during
the conversation.
Handsfree
To end your call, either replace the handset
(if lifted) or simply press the Handsfree
button.
To answer a call in handsfree
Handsfree
When the phone rings, press the Handsfree
button and speak.
For your BT In Touch 2000 to function fully you
should subscribe to your network’s Caller Display
service. A quarterly fee is usually payable.
Your BT In Touch 2000 can store up to 30
incoming numbers with the time and date of each
call. If you have stored the name of the person in
the Directory, then the name will be displayed,
rather than the number. Your calls will be listed
in date/time order. When a new call has been
received, the red incoming call indicator light will
flash to let you know.
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