BT IN TOUCH 1000 User Manual

User Guide

BT IN TOUCH 1000

Safety information

Use the power adaptor and the
batteries supplied. Replacement
batteries and power adaptors are
available from the Helpline on 0845
6011 406. The power adaptor item
code is: 872026.

We advise against placing these
products on antique, veneered or
wooden surfaces as damage may occur.

Do not use the BT In Touch 1000
in damp, humid conditions such
as bathrooms.

Do not expose the BT In Touch 1000
or related equipment to fire or water.

Do not use the BT In Touch 1000
in places where there are explosive
hazards.

In this guide

At a glance 4

Introduction 6

Unpacking 6
For your records 6

Setting up your phone 7

Using your phone 10

Making and receiving calls 10
Using handsfree 10
To adjust the speaker volume 11
Redial 11
Secrecy 11
Using the R (Recall) button 12
To store a number in the Quickdial memory 12

Desk and wall-mounted phone positions 13

Raised 13
Wall-mounted 14

Additional features available
on your BT In Touch 1000 16

Using the BT In Touch 1000
in an emergency 21

Starting an emergency call 21
What the caller will hear during

an emergency call 21
Cancelling an emergency call

at the BT In Touch 1000 22
Someone else is using the telephone line in

the caller’s home in the event of an emergency 22
Optional settings of the BT In Touch 1000 22
To set the voice prompts to ON or OFF 22
To set the emergency cancel timer 23
To set the contrast of the display 23
BT In Touch Pendant 24
Registering your BT In Touch Pendant 24
Using the BT In Touch Pendant in normal use 26
Using the BT In Touch Pendant in an emergency 26
BT In Touch Pendant battery low warning 26

Maintenance 27

Cleaning 27
Service 27

Using the Emergency button 16
Setting up the emergency facility

on your BT In Touch 1000 17
Entering your emergency contacts 17
Changing Quickdial memory numbers 18
Emergency announcements 19
Status announcements 20
Warning alerts 20

Help and advice 28

Replacing the phone batteries 28
Product disposal instructions 28

Technical specification 29

3

In Touch 1000

A

B

C

G

H

I

J

K

L

P

Q

R

S

T

U

V

Handsfree

V

o

l

u

m

e

Redial

C

Store

Secrecy

R

BT In Touch 1000

At a glance

Handset hook

When the phone has been wall-

mounted, it keeps the handset in place.

When in handsfree, your caller’s voice

Press to redial the last number dialled.

Store button

Use to store phone numbers in the

Quickdial memories.

Speaker

will be heard through the speaker.

Redial button

Pendant receiver aerial

Aerial receives the Pendant signal to remotely

activate the emergency sequence or automatically

answer an incoming call in handsfree.

Ringer volume and ringer tone

switches (underside)

Use to adjust the volume and tone

of the ringer.

Handsfree button

Allows you to use the phone without

lifting the handset.

4

D

E

F

M

N

O

W

X

Y

Z

Cancel

Setup

Announce

Handset park (for wall-mount use only)

When you leave the phone during a conversation, you can place the handset on here.

Cancel button

Used to cancel the emergency sequence if activated.

Secrecy button

Held down, this button allows you to speak to someone in the same room without the

person on the other end of the line hearing your conversation.

Recall button

Use with some BT Calling Features and for transferring calls on certain switchboards.

M1

M2

M3

Volume +/– button

Use to adjust the handsfree
(loudspeaker) volume.

Announce button (under Quickdial memory label)

Use to listen to messages and to record your own personal message (via the handset).

3 Quickdial memories

Three Quickdial buttons that can be assigned to be used as emergency numbers.

Setup button (under Quickdial memory label)

To check and change optional features on your phone.

Emergency button

Press in an emergency to start the emergency sequence.

For keeping a record of your

Microphone

Use in ‘handsfree’ conversation.

Quickdial memory label

Quickdial numbers.

5

Introduction

You can expect your BT In Touch 1000 to provide
many years of quality service. Please read the
instructions carefully before use and keep this user
guide for future reference.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For warranty purposes, proof of purchase is
required, so please keep your receipt.

Unpacking your BT In Touch 1000

Check that your BT In Touch 1000 is complete.
If anything is missing, please contact your place of
purchase immediately.

BT In Touch 1000

1 base stand for wall
mounting or raised mounting

1 mains adaptor

6 x AA rechargeable batteries

Wall plugs and screws

6

Setting up your phone

Please follow all the steps in the order shown

1 Plan where you will put your

BT In Touch 1000 Phone

Locate your phone within 2 metres of a phone socket.

Warning

Your BT In Touch 1000 is only designed to operate
in a normal domestic environment.

2

Install the batteries

You must fit the batteries supplied before you
attach the base stand for either raised or wall­mounting positions.

Warning

Before installing (or replacing) the batteries, the
phone must be disconnected from the phone line
and the mains power.

Open the battery cover on the underside of your BT
In Touch 1000. Insert the 6 x AA rechargeable batteries.

Please note

The BT In Touch phone has 3 voice prompts to
indicate that mains power or the telephone line has
been disconnected or that the battery power is low.
These are: “Telephone line disconnected”, “No mains
power” or “Please change batteries”.

You may hear these voice prompts when first setting
up your phone. This is perfectly normal and shows
the phone’s warning alerts are working.

3

Connect the telephone line cord

Please note

Only use rechargeable batteries such as nickel
metal-hydride (NiMH). Never use standar
alkaline batteries.

d or

Connect the line cord to your phone socket.

7

4 Select ringer volume

R

INGER

VOLUME

H

I

L

OW

O

FF

RINGER

R1
R2
R3

The ringer volume switch is on the underside of
your phone.

Set the volume of the ringer to High, Low
or Off.

This should be done before you attach the base
stand for either raised or wall-mounted positions.

5 Select ringer tone

6 Connect the power cable

Plug the power cable into the socket on the
underside of your BT In Touch 1000 as shown. The
cable needs to be pressed in to its channel to keep it
out of the way. The way you do this will depend on
how you have positioned your phone (with or
without the base stand, wall-mounted or not). See
‘Desk and wall-mounted phone positions’ on page 13.

8

The ringer tone switch is on the underside of your
phone.

This switch allows you to select the pitch required
for the ringer.

R1: for a low-pitched tone
R2: for a medium-pitched tone
R3: for a high-pitched tone

This should be done befor

e you attach the base stand

for raised or wall-mounted positions.

7 Positioning your BT In Touch 1000

Your BT In Touch 1000 Phone can be positioned in
3 different ways:

Please note

Make sure you test your phone before you finally
fix it in position.

• Flat on a table or desk.

• Raised position on a table or desk using
the base stand.

• Wall-mounted using the base stand.

‘Desk and wall-mounted phone positions’

See
on page 13.

9

Using your phone

H

andsfree

Handsfree

Making and receiving calls

To make a call

Lift the handset and listen for a dialling
tone.

Dial the number you require.

To end the call, replace the handset.

To dial a Quickdial memory number

Lift the handset, or press the Handsfree
button.

Press the required Quickdial memory
button, for example

The number stored on that Quickdial
memory button is dialled.

M1, M2 or M3.

To receive a call

When the phone rings, either:

Pick up the handset and speak.

Or

Press the Handsfree button.

Using handsfree

The handsfree feature allows you to use the phone
without picking up the handset, giving you more
freedom while you are speaking on the phone.
You can hear the caller’s voice through the
built-in speaker.

You can adjust the speaker volume with the
handsfree speaker volume control on the front
of the phone.

10