BT INSPIRE 1500 User Manual

BT Inspire 1500

User Guide

This new interactive user guide lets you
navigate easily through the pages and allows
you to be directed straight to any websites
or email addresses that are referenced.

Simply hover the cursor over the page number,
website or email reference and click when
the

icon changes to the icon.

Think before
you print!

2

This User Guide provides you with all the
information you need to get the most
from your phone.

Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages or refer to the quick
set-up guide enclosed in the box if you
haven’t already done so.

Need help?

If you have any problems setting up or using your BT Inspire
1500 please call the Helpline on 0800 218 2182* or email
[e-mail]. Our dedicated advisors are
more likely to be able to help you than the retailer where you
made your purchase.

Got everything?

• BT Inspire 1500 handset

• BT Inspire 1500 answering

machine base

• 2 x NiMH AAA 600mAh

rechargeable batteries
(already fitted)

• Power adaptor

(item code 048611)

• Telephone line cord

• Base plinth

(already attached)

If you have purchased a BT
Inspire 1500 multiple pack you
will also have the following for
each handset:

• BT Inspire 1500 handset

Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.

IMPORTANT

Only use the power adaptor and telephone line cord supplied,
or this product may not work.

Hearing aid?

Please note that the BT Inspire 1500 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.

* Calls to the Helpline made from within the UK mainland network are free.

Mobile and International call costs may vary.

• BT Inspire 1500 charger

• 2 x NiMH AAA 600mAh

rechargeable batteries
(already fitted)

• Mains power adaptor

for the charger
(item code 048610)

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

In this guide

3

Getting started

Location 6

Setting up 6

BT Inspire 1500 multiple pack owners only 7

Set date and time manually 8

Getting to know your phone

Handset buttons 9

Handset display / display icons 10

Base 11

Navigating the menus 12

Menu map 13

Using the phone

Switch handset on or off 14

Make an external call 14

Redial a number from the redial list 16

Save a number from the redial list
to the phonebook 17

Delete a redial number 17

Delete all redial numbers 17

Keypad lock 17

Find handset (paging) 18

Phonebook

Store a name and number in the phonebook 18

View an entry in the phonebook 19

View phonebook capacity 19

Dial an entry in the phonebook 19

Edit a name and number 19

Copy an entry from the phonebook
to another handset 20

Preparatory dialling 14

End a call 14

Receive a call 14

Earpiece / handsfree volume 14

Call Waiting 15

Secrecy 15

Handsfree 15

Make a handsfree call 15

Answer a call handsfree 15

Switch to handsfree during a call 15

Headset 16

Redial the last number called 16

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Copy all phonebook entries to
another handset 20

Delete an entry in the phonebook 20

Delete entire phonebook 21

Edit call group name 21

Change call group ringtone 21

Speed Dial 22

Copy a phonebook entry to a
Speed Dial button 22

Delete a Speed Dial entry 22

Edit a Speed Dial entry 23

Dial a Speed Dial entry 23

4

Sounds

Handset ringer melody
(for external or internal calls) 24

Handset ringer volume (including ringer off) 24

Set to quiet mode 24

Handset beeps 24

Settings

Select base 25

Display contrast / Handset name 25

Auto answer 25

De-register a handset 26

Handset reset 26

Base ringer melody and volume 26

Handset ringing priority 27

Recall mode 27

System PIN 27

Reset base 28

Date / Time / Alarm 28

Set date and time 28

Set alarm call 29

Delete an entry 32

Delete entire Calls list 32

Voicemail 32

BT Network services

Pre-stored BT Services numbers 33

BT Inspire 1500 Helpdesk 33

BT 118 500 (Directory Enquires) 33

Call Divert on/off/check 33

Call Waiting on/off/check 33

Show/Edit/Delete BT Services numbers 34

Answering machine

Using the answering machine
from the handset 35

Switch the answering machine on / off 35

Outgoing messages 35

Record your own outgoing message 36

Check or delete your outgoing message 36

Answer settings 36

Switch the answering machine on / off
at pre-set times 37

Stop alarm ring 29

Calls list

Caller Display 30

Calls list 30

View call details 30

Dial from the Calls list 31

Copy a Calls list number to the phonebook 31

Calls list settings: Category and New Call alert 31

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Record a memo 37

Call screening 37

Message playback 38

Delete all old messages 38

Using the answering machine at the base 39

Switch on / off 39

Message playback 39

Remote access 39

5

To enable / disable remote access 39

If you forget to switch on your
answering machine 40

Operating your answering machine remotely 40

Text messaging (SMS)

Subscribe to the text messaging service 41

Cost of the fixed line service 41

Send a text message 41

View messages in the Outbox 42

Using the Draftbox 43

Receiving messages 43

Read messages 43

Edit or delete templates 44

Service Centre numbers 44

General information

Replacing the handset batteries 55

Safety information 55

Cleaning 56

Environmental 56

Product disposal instructions 57

Guarantee 57

Technical information 59

R&TTE 59

Declaration of Conformance 59

Connecting to a switchboard 59

Inserting a pause 59

Recall 59

User Guide formats 59

Add or change Service Centre numbers 45

Select Send Service Centre 45

Switch new text message alert on or off 45

Using additional handsets

Easy registration of a new additional
Inspire handset 46

Registration of an additional handset
when base PIN charged 47

Internal calls 47

Call another handset 47

Transfer a call 48

3-way conference call 48

Help 49

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Getting started

6

Location

Place your BT Inspire 1500 within 2 metres of the power
socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.

Your BT Inspire 1500 works by sending radio signals between the
handset and base. The strength of the signal depends on where
you site the base. Putting it as high as possible ensures
the best signal.

Setting up

1. Plug the power cable with the blue end into the socket marked

on the underside of the base and plug the other end into
the power wall socket and switch the power on. You can place
the cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.

Cable retaining clip

Telephone
line cord

(pre-installed)

Mains power cable

The base indicator lights up. The answering machine is

switched on.

2. Batteries will come inserted in the battery compartment.

Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

WARNING

Do not place your BT Inspire 1500 in
the bathroom or other humid areas.

Handset range

The BT Inspire 1500 has a range of
up to 300 metres outdoors when
there is a clear line of sight between
the base and handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres.
Thick stone walls can severely
affect the range.

Signal strength

The

icon on your handset indicates

when you are in range. If moving
out of range of the base, the range
indicator will flash. If you go out of
range, any call you are on will be lost.

IMPORTANT

The base station must be plugged
into the power socket at all times.
Do not connect the telephone line to
the telephone wall socket until the
handset is fully charged. Only use the
power and telephone cables supplied
with the product.

Battery low warning

If the
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the
scroll in the display as shown on
page 10.

icon flashes in the handset

icon will

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

7

3. Place the handset on the base to charge for at least 24 hours.

4. When the batteries are fully charged, plug the end of the

telephone line cord into the telephone wall socket.

BT Inspire 1500 multiple pack owners only

Location

You need to place your BT Inspire 1500 charger close enough to a
mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable (item code 048610) into the

underside of the charger and secure the cable behind the
retaining clip.
Plug the other end into the mains wall socket and switch the
power on.

Battery performance

In ideal conditions, a fully charged
battery should give up to 12 hours
talk time or 120 hours standby time
on a single charge.

Note that new batteries do not reach
full capacity until they have been in
normal use for several days.

The charge capacity of rechargeable
batteries will reduce with time as
they wear out, giving the handset
less talk/standby time. Eventually
they will need to be replaced. New
rechargeable batteries are available
from the BT Inspire 1500 Helpline
on 0800 218 2182*.

After charging your handset for the
first time, subsequent charging time
is about 6–8 hours a day depending
on usage. Batteries and handset may
become warm during charging.
This is normal.

Using your BT Inspire 1500 on a
Broadband line?

Mains power cable

2. Remove the protective film from the handset screen and

activate the batteries by pulling the plastic tab away from the
back of the handset.

3. Place the handset on the charger and charge for at least

24 hours.

If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on
a Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.

Additional BT ADSL microfilters can
be purchased from www.shop.bt.com

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Set date and time manually

Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.

To set the date and time manually, follow the procedure below.

8

1. Press the right soft key

press the right soft key

2.

Date & Time is highlighted, press OK. Time Format is

highlighted, press

3. Press

displayed, either

4. Press

to choose

5. Press

or to choose how you want the clock

to Date Format and press OK. Scroll or

DD/MM/YYYY or MM/DD/YYYY and press OK.

to Enter Time and press OK. Enter the time using

OK.

24 Hour or 12 Hour and press OK.

(Menu) and scroll to Settings,

(

OK).

the keypad in 24 hour mode only (e.g. 17:30 for 5.30pm)
and press

6. Press

e.g. 09 04 2011 (displayed as
Press

OK.

to Enter Date and press OK. Enter the date,

09/04/2011) for 9 April 2011.

OK.

Your BT Inspire 1500 is ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Getting to know your phone

9

Handset buttons

Up/Volume up/Redial

In standby, press to open

and scroll through the

Redial list, page 16.

In talk mode, press to

adjust the earpiece volume.

In menu mode, press to scroll

up through the options.

Left soft key

In standby, press to access

names in the phonebook.

Use to select options

displayed on screen.

Press to clear digits and characters,

go back to the previous menu

level or keep pressing to return

to the standby screen.

Talk / Handsfree

In standby mode, press to make

and receive calls, page 14.

In talk mode, press to switch

handsfree on and off, page 15.

Handset 1

13:00

Names

Menu

16/03

Right soft key

In standby, press to enter
the menu.

Use to confirm options
displayed on screen.

End call/Off or On

Press to end a call.
In standby, press and hold to

switch the handset off/on,
page 14.

In menu mode, press to return
to standby.

Down/Volume down/Calls

In standby, press to open and
scroll through the Calls list,
page 30.

In talk mode, press to
adjust the earpiece volume.

In menu mode, press to scroll
down through the options.

#/Lock

Press and hold to lock/unlock
the keypad, pages 17-18.

1 (Space)

Use to enter a space

when entering text.

Press and hold to switch the

handset ringer on or off.

When entering text, press

to switch between upper

and lower case letters.

For use with switchboard/

PBX and BT Calling Features.

Press to open the BT Services

menu, page 33.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

*

Recall

BT

0

When storing an entry in the
phonebook, press and hold to
enter a Pause, page 19.

Used to enter punctuation marks
when entering text, page 18.

Intercom

Use to make internal calls
(where more than one
handset is registered).

Microphone

Handset display

10

Handset name/number

Handset 1

Time

Press the left soft key
to enter the Phonebook.

Display icons

On – displayed in standby mode to
indicate handset is in range of the base.
Flashing – to warn you are moving out
of range.
Off – out of range or cannot connect to
the base selected.

On – new text message received.*
Flashing – mailbox is full.
Off – any messages have been read.

On – during a call.

Flashing – incoming call.

On – missed call in the Calls list.*
To remove the icon you need to view
missed calls. See Caller Display, page 30.

13:00

Names

Indicates you can scroll

up or down for further

menu choices.

16/03

Date

Menu

Press the right soft key
to enter the Menu.

On – alarm is set.
Flash – alarm time has been reached.
Off – alarm off.

Handset ringer is switched off.

The keypad is locked.

Battery fully charged.
Battery is ¾ charged.
Battery is ½ charged.
Battery is ¼ charged.

Empty. Icon will flash.
Please note: battery scrolls between
empty and fully charged when charging.

On – handsfree speaker on.

On – answering machine on.
Off – answering machine off.
Flashing – new answering
machine message.

* For this feature to work you must subscribe to your network provider’s Caller Display service.

A fee may be payable.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Base

11

Find

Press and release to
ring all registered
handsets, helpful
for finding a missing
handset, page 18.

Also used during the
registration process,
page 46

Power/In use light

Green light flashes
when the phone
rings, during a
call and during
handset registration.

Skip

Press once to repeat
the current message,
twice to play the
previous message.

Skip

Skip forward to the
next message.

Answering machine display

- - Answering machine off.

0-99 Answering machine on,

displays number of
messages (old or new).

Flashes when you have new,
unplayed messages.

Steadily lit when there are old
messages stored.

A Displayed while a handset

is accessing the machine.

A Displayed while an incoming

message is being recorded.

Message light

On when the
answer machine
is on.

Red icon flashes
when there are
new messages.

BT Inspire

Delete

Delete current
message.

At the end of a
message playback
(within 8 seconds)
press once to delete
all messages.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Vol + / Vol –

Increase or decrease
speaker volume during
message play back.

Ans. On/Off

Switch answering
machine on or off.

Play

Press to playback
messages.

Stop

Stop play back.

12

Handset 1

13:00

16/03

Navigating the menus

Your BT Inspire 1500 has an easy to use menu system.

Each menu has a list of options, which you can see on the menu
map on the following page.

When the handset is switched on and in standby:

1. Press the right soft key

2. Then use the

or buttons to scroll through the

available options.

3. Press the right soft key

(

left soft key

Back) to return to the previous screen.

To exit a menu and return to standby, press

(

Menu) to open the main menu.

(

OK) to select a menu option or the

.

Left and Right soft keys

Press to select the option displayed
on the screen.

Left soft key Right soft key

Names

Up and Down buttons

If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.

Menu

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Menu map

13

Tex t

Write Message

Inbox

Outbox

Draftbox

Template

Settings

Answer Machine

Play Messages

Delete Msgs.

Answer On/Off

Record Memo

Outgoing Msg.

Ans. Settings

The following menus can be accessed
by pressing the relevant button:

BT menu

Helpdesk

BT118500

Divert on

Divert off

Check divert

Call wait on

Call wait off

Chk call wait

– Empty –

– Empty –

Calls list
empty

Settings

Calls list
displayed,
press

Details

Delete

Delete All

Call Number

Store Number

Settings

Options

Redial list
displayed,
press

Details

Delete

Delete All

Call Number

1

Store Number

Sound

Ringer

Tones

Options

1

HS (Handset) Settings

BS (Base) Settings

Names

Press

or

Options

Call Number

Edit Entry

View Entry

Copy Entry

Copy All

Delete Entry

Delete All

Capacity

Edit Call Gp.

Speed Dial

2

Settings

Date & Time

Alarm

Display

List Empty

Phonebook
is empty

New Entry

Capacity

2

1 Only available if entry not already stored in the phonebook.

2 Only available if more than one handset is registered to the base.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Using the phone

14

Switch handset on or off

To switch off

1. Press and hold

2.

Switch off HS? is displayed, press Yes to confirm.

for about 5 seconds.

To switch on

1. Press and hold

until the screen appears.

Making and receiving calls

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number first. If you make a mistake press the left soft

key

2. Press

Clear to delete the last digit.

to dial.

When you make a call, the light on
the base flashes.

Call timer

Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.

Out of range warning

When the handset goes out of range
of the base, the
on a call, the line will hang up. Move
back within range. The handset will
automatically re-connect to the base.

flashes. If you are

End a call

1. Press .

Receive a call

When you receive a call, the phone rings. The display shows the
caller’s number and if it matches an entry in your phonebook, it
shows the name also. If you do not have a Caller Display service,
the screen shows

1. Press

External call.

.

Auto answer

As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer
ON is the default setting. See page 25.

For more information on Caller Display,
see page 30.

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.

1. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

or to increase or decrease the volume.

Call Waiting

Providing you have subscribed to your network’s Call Waiting
service and it is switched on, your BT Inspire 1500 will alert you
to a second incoming call while you are already engaged on an
external call.

1. You will hear the call waiting tone, then the display will show

Call Waiting and the telephone number of the caller,

or the stored name and number if it matches an entry in
your phonebook.

2. Press

hold.

to answer the new call and your first caller is put on

15

To switch your Call Waiting service on
or off, see page 33.

3. Press

4. Press

to toggle between the two callers.

to hang up the current call.

Secrecy

During a call, you can talk to someone nearby without your
caller hearing.

(

1. Press left soft key

On and your caller cannot hear you.

2. Press left soft key again

Secrecy). The display shows Secrecy

(

Secrecy) to return to your caller.

Handsfree

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.

Make a handsfree call

1. Dial the number then press twice.

You hear your call over the handset loudspeaker. Press
switch the call between the earpiece and the loudspeaker.

2. Press

to end the call.

is displayed.

to

During a handsfree call, press

to change the volume.

or

Answer a call handsfree

When the phone rings:

1. Press and hold

in handset loudspeaker mode.

for at least 2 seconds. The call is answered

Switch to handsfree during a call

1. During a call: press

To switch handsfree off and return the call to the earpiece,
press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

again.

to put the call on the loudspeaker.

Headset

A suitable headset is available to purchase from the BT Helpline
0800 218 2182*, just press the
button to call them. The headset port should also be compatible
with any other Headset/Microphone combination terminated
with a 2.5mm plug with three metal contact bands (poles).

The headset socket is located on the side of the handset, peel
back the rubber bung and plug the headset into the socket.
You can then make and receive calls as normal.

button followed by the

16

Redial

Up to the last 10 telephone numbers called are saved in the redial
list. You can then select any of the numbers to redial, delete or
copy to the directory.

Redial the last number called

1. Press

2. Press

Redial a number from the redial list

1. Press , the last number you called is displayed.

2. Press

3. Press

the last number you called is displayed.

to dial.

or to scroll to the number you want.

to dial.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

17

Save a number from the redial list to the phonebook

1. Press

2. Press

3. Press

4. Scroll

5.

Group is displayed. If required, scroll or to select

a group. Press

6. Press

then scroll

Options and scroll

OK. Use the keypad to enter a name.

to

Number. The number is displayed. Press OK.

OK. Display shows Saved.

Back to return to the standby screen.

or to the number you want.

to

Store Number.

Delete a redial number

1. Press . The last number dialled is displayed.

2. Scroll

3. Press

Delete? is displayed. Press Yes to confirm or No to cancel.

4. Press

or to the number you want.

Options and scroll to Delete and press OK.

Back to return to the standby screen.

To view the details of the number,
press

Options. Details is displayed,

press

OK.

Press

Clear to delete any unwanted

digits and then enter new ones using
the keypad.

If the phonebook is full, the display
shows

Memory Full and the number

will not be saved. You will need to
delete a number in the phonebook
first, see page 20.

Call Groups available: No Group,
General, Family, Business, Friends,
Utilities, VIP and Others.

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press

3.

4. Display shows

Options and scroll

Delete All? is displayed. Press Yes to confirm or No to cancel.

List Empty and returns to the standby screen.

to

Delete All and press OK.

Keypad lock

You can lock the keypad so that it cannot be used accidentally
while carrying it around.

To lock the keypad:

1. Press and hold . The handset beeps and Keypad Locked

is displayed for 2 seconds before returning to the standby
screen. The screen will show the

icon.

WARNING

If the keypad is locked you will still
be able to dial the emergency
numbers 999 and 112.

When the keypad is locked you
can still answer incoming calls and
operate the handset as normal. When
the call is ended, the keypad lock
comes on again.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

To unlock the keypad:

1. Press and hold . The handset beeps and Keypad

Unlocked is displayed for 2 seconds before returning to the

standby screen. The

will disappear.

18

Find handset (Paging)

You can ring a handset to help locate it.

1. Press and release

on the base. All handsets registered to

the base will ring for up to 60 seconds.

2. Press

on the base again to stop the ringing or press a

button on any handset.

Phonebook

You can store up to 100 names and numbers in the phonebook.
Names can be up to 15 characters long and numbers up to 24 digits.

You must enter both a name and a number.

Store a name and number in the phonebook

1. From standby, press the left soft key

The phonebook menu is displayed.

New Entry is highlighted. Press OK.

2.

Or, if entries are already stored you will need to press

to highlight

New Entry and then press OK.

3. Enter the name (See the notes opposite for help). Press

4.

Number is displayed. Enter the number. Press OK.

5.

Group is displayed and the group ringtone melody is played

(you cannot change the ringtone at this stage, to do so later,
see page 22). If you wish to add the entry to a call group, scroll

or to select a group and press OK. Display shows

Saved (if you don't want to use this feature, simply select
No Group).

6. Press

Back to return to the standby screen.

(

Names).

OK.

Paging cannot be answered by a
handset as a normal call.

The handset will ring even if the
handset ringer has been turned off.

Entering names

Use the keypad letters to enter
names, e.g. to store Tom:

Press
Press
Press

Writing tips

Press
character or digit.
Press
or forwards through character/digits.
Press
lower or sentence case.
Press
Use
punctuation characters.

Call groups

When you store names and numbers
you can also store the entry under
a call group name, e.g.

Friends. You can also allocate a

different ringtone to each call group,
see page 21. If you don't want to
use this feature simply store each
entry under
normal ringtone will sound when
someone calls.

The call group options are:

No Group Friends
General Utilities
Family VIP
Business Others

once to enter T.
three times to enter o.
once to enter m.

Clear to delete the last

or

to move backwards

to switch between upper,

to insert a space.

and/or for other

Family or

No Group and your

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

19

View an entry in the phonebook

1. Press Names. The first entry is displayed.

2. Scroll

3. Press

4. Press

or to the entry you want.

Options and scroll

OK. Scroll or to view the name, number

to

View Entry.

and group.

5. Press

Back to return to the previous menu level.

View phonebook capacity

1. From standby, press Names. The phonebook is displayed.

2. If there are no phonebook entries present, scroll

to

Capacity and press OK. If there are phonebook entries,

scroll

Capacity and press OK.

to any entry and press

Options. Scroll

3. The number of entries used/available is displayed, e.g.

4. Press Back to return to the previous menu level.

20/100.

to

To exit phonebook entry mode, press

to return to the standby screen.

To enter a pause in a
phonebook number

When storing a number press and
hold

For more information on pauses,
see page 59.

P will be displayed.

and a

Dial an entry in the phonebook

1. In standby, press Names. The first entry is displayed.

2. Scroll

or to the entry you want or search

alphabetically.

3. Press

to dial.

Edit a name and number in the phonebook

1. Press Names.

2. Scroll

3. Press

4.

Name is displayed. Use the keypad to enter a new name.

Press

5.

Number is displayed. Use the keypad to enter a new number.

Press

6.

Group is displayed. Press or

group. Press

or to the entry you want.

Options and scroll

OK.

OK.

OK.

to

Edit Entry and press OK.

to select a different

To search alphabetically

Press the relevant keypad button, e.g.
for the entries beginning with T press

once then scroll or

through the entries.

When editing a name or number,
press

Clear to delete characters

and digits.

To exit edit mode, press
to the standby screen.

to return

7. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

OK. Display shows Saved.

20

Copy an entry from the phonebook to another handset

1. Press Names. Then scroll or to the entry you want

to copy.

2. Press

3. Press

and press

Options and scroll

or to select the handset you want to copy to

OK.

to

Copy Entry and press OK.

At the receiving handset:

4. Display shows

No to cancel.

5. When successful the display shows ✓

Accept entries? Press Yes to confirm or

Finished.

Copy all phonebook entries to another handset

1. Press Names. The first entry is displayed.

2. Press

3. Press

Options and scroll

or to select the handset you want to copy all

entries to and press

At the receiving handset:

OK.

to

Copy All and press OK.

Copy and copy all menu options
are only available if more than one
handset is registered to the base.

If you copy an entry that already
exists in the receiving handset it will
create a duplicate entry.

If copying is not successful, the
display will show
the transmitting handset.

If the phonebook is full the display
will show
receiving handset.

If the copying process is interrupted
(e.g. an incoming call or flat battery),
the copy process will stop.

If the phonebook becomes full
during copying the display shows

Memory Full.

If copying is not successful the
display shows

If you copy an entry that already
exists in the receiving handset it
will create a duplicate entry.

Copying failed on

Memory full on the

Copying failed.

4. Display shows

Accept entries. Press Yes to confirm or No

to cancel.

5. When successful the display shows ✓

Delete an entry in the phonebook

1. Press Names.

2. Scroll

3. Press

Display shows

4. Press

or to the entry you want.

Options and scroll

to

Delete Entry and press OK.

Delete? Press Yes to confirm or No to cancel.

Back to return to the standby screen.

Finished.

If the copying process is interrupted
(e.g. an incoming call or flat battery),
phonebook entries after this
interruption will not be copied.

Memory Full

If your phonebook memory becomes
full, the display shows

Full! All entries stored up until the

memory becomes full are kept in the
phonebook.

Memory

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Delete entire phonebook

1. Press Names.

21

2. Scroll

Scroll

3. Display shows

4. Press

to any phonebook entry and press Options.

or to Delete All and press OK.

Delete All? Press Yes to confirm or No to cancel.

Back to return to the standby screen.

Edit call group name

1. Press Names.

2. Scroll

Scroll

3. Scroll

4. Press

5. Press

6. Press

7. Press

to any phonebook entry and press Options.

or to Edit Call Gp. and press OK.

or to the call group you want.

Options. Display highlights Rename Group. Press OK.

Clear to delete the current name and enter a new name.

OK to save.

Back to return to the previous menu level.

Change call group ringtone

You can set different ringtones for each call group so you will
know when someone from a certain call group is phoning you.

1. Press

Names.

2. Scroll

Scroll

3. Scroll

4. Press

5. Press

one is played. Press

6. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

to any phonebook entry and press Options.

or to Edit Call Gp. and press OK.

or to the call group you want.

Options. Scroll

or to choose the ringtone. A sample of each

OK to save.

Back to return to the previous menu level.

to

Set Ringtone. Press OK.

Speed Dial

You can allocate a name and number from the phonebook to each
of the Speed Dial buttons
and hold the Speed Dial button to automatically dial the number
stored under it.

Copy a phonebook entry to a Speed Dial button

1. Press Names.

to . Then you can simply press

22

2. Press

3. Scroll

Options and scroll

or to the Speed Dial button you want

(button

to

to ) and press OK.

Speed Dial and press OK.

4. If a name and number is already allocated to the Speed Dial

button you have chosen they will be displayed. To re-use this
Speed Dial button see, “Edit a Speed Dial entry", on page 23.

5. If the Speed Dial is empty

screen shows all your Phonebook entries. Scroll
to the entry you want to select and press

No number is displayed and then the

or

OK to save.

Delete a Speed Dial entry

1. Press Names.

2. Press

3. Scroll

4. The name and number is displayed, press

Options and scroll

or to select the Speed Dial button number

you want to delete and press

to Delete.

Speed Dial and press OK.

to

OK.

Options and scroll

5. Press

6. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

OK to confirm, Deleted is displayed.

Back to return to the previous menu level.

Edit a Speed Dial entry

23

1. Press Names.

2. Press

3. Scroll

4. The name and number is displayed, press

Options and scroll

or to the Speed Dial button you want to edit

and press

OK.

Speed Dial and press OK.

to

Options and Edit

is displayed.

5. Press

OK to confirm, and then scroll or to the entry

in the phonebook you want and press

OK to save.

6. This new name and number from the phonebook will replace

the old name and number for this Speed Dial button.

7. Press

Back to return to the previous menu level.

Dial a Speed Dial entry

1. Press and hold the Speed Dial button ( to ) that holds

the number you wish to dial.

2. The display shows the

icon and the number being dialled.

Call group names cannot exceed
10 characters.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Sounds

The following sounds settings are for the handset, see page 26
to change the base ringer volume and melody.

Handset ringer melody (for external or internal calls)

1. Press Menu, scroll

2.

Ringer is highlighted. Press OK.

3.

External is highlighted, either press OK to select or scroll

to

Internal and then press OK.

4. Press

press

or to select the melody you want and

OK.

to

Sound and press OK.

24

You can set different ringtones for
external calls and internal calls.

Choose from 10 polyphonic and 5
standard handset ringtones. Melody
1-5 are standard and Melody 6 to 15
are polyphonic.

Important

Changing the handset ringer melody
will only change the ringer melody
you hear when callers stored under

No Group in your phonebook or

callers whose numbers are not stored
in your phonebook call you. To
change the ringer melody for callers
stored under different call groups, see
page 21 or for more information on
call groups, see the notes on page 18.

Handset ringer volume (including ringer off)

1. Press Menu, scroll

2.

Ringer is highlighted, press OK.

3. Scroll

4. Scroll

and press

to

Ringer Volume and press OK.

or to select the volume level 1-5 or off

OK.

to

Sound and press OK.

Set to quiet mode

1. Press Menu, scroll

2.

Ringer is highlighted, press OK.

3. Scroll

4. Press

to

Quiet mode and press OK.

or

to

Sound and press OK.

to select Beep or Off and press OK.

Handset beeps

1. Press Menu, scroll

2. Scroll

3.

Key Tone is highlighted, press OK or scroll

either
and then press

to

Tones. Press OK.

Confirm Tone, Battery Low or Out Of Range

OK.

to

Sound and press OK.

to

The handset has 5 ringer volume
settings plus Off.

The

icon will be displayed in
the idle screen when the ringer is
set to

Off.

As a quick way to switch the handset
ringer off, press and hold

If you switch the handset ringer off
you can still hear a tone when you
receive an incoming call by changing
the

Quiet mode setting to Beep.

Your handset can give a key beep to
each button press. It can also give a
tone to confirm a successful action
such as storing a new phonebook
entry. You can switch these tones on
or off individually.

.

4. Press

or to select On or Off, then press OK

to confirm.

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Back to return to the previous menu level.

Settings

Handset settings

Select base

You can use this feature if you've registered your handset to two
different bases.

25

1. Press

2. Scroll

3.

4. Press

Menu, scroll

HS Settings and press OK.

to

Select Base is displayed, press OK.

or to select the base and press OK.

Settings and press OK.

to

Display contrast / Handset name

1. Press Menu, scroll

2. Scroll

3.

Contrast is displayed.

Either: Press
setting and press

to

Display and press OK.

OK, then or to select the contrast

OK.

Or

Scroll

to

Name and press OK. Press Clear to delete the

current name. Enter a new name and then press

4. Press

Back to return to the previous menu level.

Settings and press OK.

to

Auto answer

Adjust the display contrast to suit
different lighting conditions.
There are 8 levels.

Set a name for your handset,
e.g. Donna or Office.

OK to save.

1. Press Menu, scroll

2. Scroll

3. Scroll

4. Press

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Back to return to the previous menu level.

HS Settings and press OK.

to

to

Auto Answer and press OK.

or to select On or Off and press OK to save.

Settings and press OK.

to

As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer ON
is the default setting.

26

De-register a handset

1. Press Menu, scroll

2. Scroll

3. Scroll

HS Settings and press OK.

to

to

De-register and press OK.

4. Enter the 4-digit system PIN code (default 0000) and press

5. Press

or to select the handset number you want to

de-register and press

6. The display will show

Select either

Yes to confirm or No to cancel.

Settings and press OK.

to

OK.

De-register Handset X?

Handset reset

1. Press Menu, scroll

2. Scroll

3. Scroll

HS Settings and press OK.

to

Reset Handset and press OK.

to

4. Enter the 4 digit system PIN code (default 0000) and press

Settings and press OK.

to

OK.

OK.

You cannot de-register the handset
you are using.

For information on changing the
system PIN, see page 27.

Restore your handset to its original
factory settings. This will not affect:

• The phonebook

• Text messages stored in the Inbox
or Draftbox

• The Calls list

5. Display shows

confirm or

Reset Handset to Default? Press Yes to

No to cancel.

Base settings

Base ringer melody and volume

1. Press Menu, scroll

2. Scroll

3.

Ringer is highlighted. Press OK.

4. The

Ringtone option is highlighted. Press OK, then press

5. Scroll

to

BS Settings. Press OK.

or to select the melody 1-5 and press OK.

to

Ringer Volume and press OK. Press or

to select the volume level 1-5 or off and press OK.

6. Press

Back to return to the previous menu.

Settings and press OK.

to

Choose from 5 base ringtones.
There are 5 volume levels and Off.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Handset ringing priority

27

1. Press Menu, scroll

2. Scroll

3. Scroll

4.

All Handsets is highlighted. Press OK for all handsets to

to

BS Settings. Press OK.

to

Ring Priority. Press OK.

Settings and press OK.

to

ring together.

Or

to

Scroll

Select Handset. Press OK then press

to select the handset you want to ring first. Press OK.

The ring delay option is highlighted. Press

or to set

the number of rings before the other handsets ring. Press

5. Press

Back to return to the previous menu.

Recall mode

1. Press Menu, scroll

OK.

to

BS Settings. Press OK.

to

Recall Mode. Press OK.

or

2. Scroll

3. Scroll

4. Press

press

to

Settings and press OK.

to select Timed Break or Earth and

or

OK.

When you have more than one
handset registered to your base, you
can set one handset to ring before the
others. This allows one handset user
to answer all incoming calls first, like
a receptionist.

Choose

All Handsets if you want

all handsets to ring at the same time
or

Select Handset to nominate a

handset to ring before the others.

Ring delay options; 2, 4, 6 or 8 rings.

Earth and Timed Break are settings
for switchboard use. If in doubt
please contact your switchboard
service provider.

System PIN

1. Press Menu, scroll

2. Scroll

3. Scroll

to

BS Settings. Press OK.

to

System PIN. Press OK.

4. Enter the old PIN (default setting 0000) and press

5. Enter the new PIN and press

OK. Press Back to return to the previous menu level.

press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Settings and press OK.

to

OK. Re-enter the new PIN and

OK.

The System PIN is used when
changing certain settings and
registration / de-registration.
The default setting is 0000.
You can change this to your
own preferred 4-digit number.

If you make a mistake, press
to delete digits.

The System PIN is also used as your
Remote Access PIN. See page 39 for
more information on Remote Access.

Clear

Reset base

This resets your BT Inspire 1500 to its original settings.

28

1. Press

2. Scroll

3. Scroll

4. Enter the system PIN (default setting = 0000) and press

5. Display shows

6. Press

Menu, scroll

to

BS Settings. Press OK.

to

Reset Base. Press OK.

Reset to Default? Press OK to confirm

Back to cancel.

or

Back to return to the previous menu level.

Settings and press OK.

to

OK.

Date/Time/Alarm

Set date and time

Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.

1. Press

2.

3.

Menu, scroll

Date & Time is highlighted. Press OK.

Time Format is highlighted, press OK. Press or to

choose

24 Hour or 12 Hour and press OK.

Settings and press OK.

to

4. Scroll

to select

5. Scroll

to

Date Format and press OK. Press or

DD/MM/YYYY or MM/DD/YYYY and press OK.

to

Enter Time and press OK. Enter the time using

the keypad in 24 hour mode only, e.g. 17:30 for 5.30pm.

OK.

Press

6. Scroll

e.g. 09 04 2011 (displayed as
and press

7. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

to

Enter Date and press OK. Enter the date

09/04/2011) for 9 April 2011

OK.

Back to return to the previous menu level.

Set alarm call

29

1. Press Menu, scroll

2. Scroll

3. Scroll

to

Alarm. Press OK.

to

Enter Time and press OK.

Settings and press OK.

to

4. Enter the alarm time, using the 24 hour format, e.g. 22:30 for

10.30pm and press

5. Select

6. Scroll

7. Scroll

Once or Daily using the or buttons

and press

to select

OK.

to

On or Off and press OK.

to

select the ringtone you want for the alarm. Press

8. Press

to return to the standby screen. The

OK.

Alarm On/Off and press OK. Press or

Ringtone and press OK. Press or to

OK to save.

icon is

displayed if the alarm was set.

Stop alarm ring

When the alarm rings, the display shows ((Alarm)) and the
icon flashes. The alarm rings for 30 seconds.

You must set the alarm to ON for the
alarm to ring.

You can select melody 1-15 for the
alarm ringtone.

1. Press

Stop to stop the alarm.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Calls list

Caller Display

If you have subscribed to a Caller Display Service, you will be able
to see your caller’s number on your handset display (provided it is
not withheld) prior to answering the call.

If your caller’s name is stored in the phonebook and a number
match is found, you will see the caller’s name and number on
the display.

Calls list

The calls list holds details of up to 30 received calls. The date and
time of the call is stored if available.

When the list is full, and a new call is received, the oldest entry
will be deleted automatically.

IMPORTANT

To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on

BT Calling Features call BT free on
0800 800 150.

To ensure the caller’s name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the directory.

The
when a missed call is received.
To remove the icon you need to
view the missed calls, see 'View call
details' below.

icon will appear in the display

30

The Calls list can hold numbers up to 24 digits and names up to
15 characters.

Unread, missed calls are displayed with a
name or number. Read, missed calls have a

icon next to the caller's

icon next to the

caller's number.

View call details

1. Press , the most recent entry is at the top of the list.

2. Press

3. Press

4. The display shows phone number, date and time of the call.

5. Press

6. Press

or to scroll through the list.

Options. Details is highlighted. Press OK.

or to display details about the next call.

Back to return to the previous menu level.

If the number is unavailable,

Unavailable is displayed.

If the number has been withheld by
the caller,

If the call is from the operator,

Operator is displayed.

If the call is from a payphone,

Payphone is displayed.

If the call is from a callback request,

Callback is displayed.

If you do not have a Caller Display
service, an external call is displayed as

External Call.

When there are no calls in the calls
list, the display shows
offer the

When a Calls list is open, press
to scroll from the newest call to the
oldest, or press
oldest call to the newest.

Withheld is displayed.

Empty then will

Settings option.

to scroll from the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Dial from the Calls list

1. Press , the most recent entry is at the top of the list.

31

2. Press

3. Press

or to scroll through the list.

to call the number.

Or

1. Press

2. Press

.

or to scroll through the list to the entry

you want.

3. Press

Options. Scroll

to

Call Number and press OK.

Copy a Calls list number to the phonebook

1. Press .

2. Press

or to scroll through the list to the entry

you want.

3. Press

Options. Scroll

4. Enter the name and press

5.

Number is displayed. Edit the number if required and press OK.

6.

Group is displayed. Press or to set the call group

to

Store Number and press OK.

OK.

you want.

7. Press

8. Press

OK to save.

Back to return to the previous menu level.

Calls list settings: Category and New Call alert

1. Press .

2. Press

3.

4. Scroll

Options. Scroll

Category is displayed, press OK. Press or to select
All Calls or New Calls and press OK.

to

New Call Alert and press OK. Press or

to select On or Off and press OK.

5. Press

Back to return to the previous menu level.

to

Settings and press OK.

If you need to edit the number or
name, press
unwanted characters, then enter new
ones using the keypad.

New call alert

The new call alert will cause the
handset to beep when a missed call
is received in the calls list and has not
been viewed yet. The default setting
is

Off.

If you turn the new call alert
and the beeping continues, you may
need to clear all calls in the calls list
to stop it.

Category

All Calls will list answered and

missed calls in the Calls list.

New Calls will only list

unanswered calls.

Clear to delete any

Off

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Delete an entry

1. Press .

32

2. Press

or to scroll through the list to the entry

you want.

3. Press

Options. Scroll

is displayed, press

4. Press

Back to return to the previous menu level.

Yes to confirm or No to cancel.

to

Delete and press OK. Delete?

Delete entire Calls list

1. Press .

2. Press

3.

Options. Scroll

Delete All? is displayed, press Yes to confirm or No

to

Delete All and press OK.

to the previous menu level.

Voicemail

1. If you have subscribed to the BT Answer 1571 service you can

press and hold

2. The display shows

instructions if appropriate.

to listen to your messages.

Listen to Info. Follow the spoken

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

33

BT Network Services

By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.

Pre-stored BT Services numbers:

• Helpdesk • Check divert

• BT 118500 (directory enquiries) • Call wait on

• Divert on • Call wait off

• Divert off • Check call wait

BT Inspire 1500 Helpdesk

1. Press (a short press only).

2.

Helpdesk is highlighted. Press

BT 118500 (Directory Enquiries)

1. Press (a short press only).

to call.

IMPORTANT

To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly
fee may be payable. For more details
on BT’s Calling Features, call BT free
on 0800 800 150.

If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.

For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.

A long press and hold of the
button will emit an error beep
(if the handset key tone is set to on)
and will not open the BT menu.

2. Scroll

to

BT 118500 and press

Call Divert on/off/check

1. Press (a short press only).

2. Scroll

Check divert.

3. Press

to select either

to call. Follow the spoken instructions, or listen for

Divert on, Divert off or

confirmation/status of your instructions.

Call Waiting on/off/check

1. Press (a short press only).

2. Scroll

3. Press

confirmation/status of your instructions.

to

Call wait on, Call wait off or Chk call wait.

to call. Follow the spoken instructions, or listen for

to call.

Call Divert will divert all incoming calls
to another number of your choice.

Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the
screen will show the caller’s details.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

34

Show/Edit/Delete BT Services numbers

1. Press (a short press only).

2. Scroll

press

3. Scroll

The number allocated to that entry is displayed.
Press

4. From step 2 above you can also scroll

Delete Entry or Delete All. Press OK then follow the

procedure for editing or deleting phonebook entries as shown
on page 19 and 20 of this guide.

or to select the entry you want and

Options.

or to Show Details and press OK.

Back to return to the previous menu level.

to Edit Entry,

To reset the BT Services numbers
back to the pre-stored numbers you
can reset the handset to it's original
factory default settings, see page 28.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Answering machine

35

Your BT Inspire 1500 can digitally record up to 27 minutes of
messages. Each incoming message can last up to a maximum
of 3 minutes. When the memory is full the handset displays

Memory Full and the base display shows FF. You will need to play

your messages and then delete some before any more messages
can be recorded, see page 38.

You can operate your answering machine from:

• the handset.

• the base.

• remotely, from any other Touchtone™ telephone, see page 36.

Your BT Inspire 1500 comes with two pre-recorded outgoing
messages, Answer and Record or Answer Only, alternatively you
can record your own.

Using the answering machine
from the handset

Switch the answering machine on / off

You will need to set the day, date and
time (if you have not already done
so)so that you will know when each
message was received. If you have
subscribed to your network’s Caller
Display service, the date and time is
set automatically when you receive
your first call. To set the date and time
manually, see page 8.

The default day and time setting is
Sunday 12.01 pm.

Voice prompts

Your BT Inspire 1500 answering
machine has voice prompts to help
you use its settings and features.

1. Press Menu. Scroll

2. Scroll

3. Scroll

to

Answer On/Off. Press OK.

or to highlight On or Off. Press Back

to return to previous menu or
When switched on the handset display shows

4. Press

Back to return to the previous menu level.

Outgoing messages

The outgoing message is the message a caller first hears when the
answering machine picks up their call. There are 2 prerecorded
outgoing messages to choose from (see note right) or you can
record your own.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

to

Answer Machine . Press OK.

Save to confirm.

Answer and Record (Ans & Rec)

The pre-set Answer and Record
outgoing message, that allows
your caller to leave a message, is
“Hello, your call cannot be taken at
the moment, so please leave your

.

message after the tone”.

Your Answer and Record outgoing
message can be up to 1 minute long
and will replace the pre-recorded
message.

Answer Only

The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot
be taken at the moment and you
cannot leave a message, so please
call later”.

36

Record your own outgoing message

1. Press Menu. Scroll

2. Scroll

3.

Record Message is highlighted. Press OK.

4. Scroll

Only and press OK.

to

Outgoing Msg. and press OK.

or

5. Speak your announcement after the long beep. Press

stop recording.

6. Your message is then played back. If you want to delete it,

Delete during playback. Or press OK to save.

press

to

Answer Machine. Press OK.

to highlight

Ans & Record or Answer

Save to

Check or delete your outgoing message

1. Press Menu. Scroll

2. Scroll

3. Scroll

4. Scroll

to

Outgoing Msg and press OK.

to

Play Message. Press OK.

to

Ans & Rec. or Answer Only and press OK.

5. Your message is then played back. If you want to delete it,

Delete during playback. Or press OK to save.

press

to

Answer Machine. Press OK.

Answer settings

1. Press Menu. Scroll

2. Scroll

3.

Answer Mode is highlighted, press OK. Press or

to

Ans.Settings and press OK.

to select the outgoing message mode,

Ans & Rec. Press OK.

4. Scroll

to

Answer Delay and press OK. Press or

to select the number of rings (2, 3, 4, 5, 6, 7, 8, 9 or

Time Saver) and press

5. Scroll

to

Recording Time and press OK. Press

or to select the maximum message length, 1, 2 or 3
minutes or unlimited, and press

to

Answer Machine. Press OK.

Answer Only or

OK.

OK.

When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message. Your own Answer
Only message can be up to 1 minute
long and will replace the pre-recorded
message.

To reinstate the pre-recorded
messages, delete your own recorded
outgoing message, see "Check or
delete your outgoing message".

You cannot delete a pre-recorded
message. If you delete your
personal outgoing message the
pre-recorded outgoing message will
be automatically reinstated as your
outgoing message.

Answer mode

Choose which outgoing message you
want played to callers.

Answer delay

Answer delay sets the number of
times your BT Inspire 1500 will ring
before the answer machine picks
up your call and starts playing the
outgoing message. You can change
the Answer Delay setting to 2-9 Rings
and Time Saver.

For compatibility with BT 1571 (or
another voicemail service) do not set
the ring delay to more than 6 rings.

For more information on BT 1571,
please see page 50.

Time saver

When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer
after 10 seconds, if you do not have
any new messages, it will answer
after 20 seconds. This means you can
hang up knowing you have no new
messages, saving you time and the
cost of the call.

6. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Back to return to the previous menu level.

Recording time

Set the maximum message length:
1, 2 or 3 minutes or unlimited.

37

Switch the answering machine on/off at pre-set times

1. Press Menu. Scroll

2. Scroll

3. Scroll

4.

Frequency is highlighted, press OK. Press or

to select
press

5. Scroll

press

to

Answer Settings and press OK.

to

Timed Answer and press OK.

Off, Daily, Mon to Fri, Saturday or Sunday and

OK.

or to Set Time on or Set Time off and

OK.

6. Enter the time you want using the keypad in the format

hh:mm and press

to

Answer Machine. Press OK.

OK. The display will show Saved.

Record a memo

You can record a memo message on the answer machine for
other users to hear when they listen to messages. Memo
messages are played back in exactly the same way as normal
answer machine messages.

Use Timed Answer to set up your
answering machine to be turned on
and off at selected times.

1. Press

2. Scroll

Menu. Scroll to Answer Machine. Press OK.

to

Record Memo and press OK.

3. Listen to the voice prompt and after you hear the long beep,

speak your memo. When you’ve finished, press

Save.

4. Your memo will be played back to you. If you want to delete it,

Delete during playback. If you press OK or wait for it to

press
be played back it will be saved.

Call screening

When an incoming call is answered by the answering machine,

Screening? will be displayed on the handset.

To screen the call, press
answering machine continue to take the call press

Screening allows you to hear the caller talking to the
answering machine.

This allows you to hear who is calling in case you want to intercept
the call and talk to the caller. To do this, at any stage (screening or
not) press

.

OK. To stop screening and let the

End.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Message playback

38

1. Press Menu. Scroll

2.

Play Messages is highlighted. Press OK.

to

Answer Machine. Press OK.

3. The handset displays the number or name of the caller if

available, the date and time it was received and whether the
message is new (not been listened to) or old (already listened
to). The message is played automatically.

During playback you have the following options:

earpiece. Press

to hear the message through the handset

to play back through

the handset loudspeaker again.

or to adjust the volume.

Delete or

Display shows

Stop or

once to repeat the message.

to play the next message.

to delete the current message.

Deleted.

to stop playback.

to cancel playback and return to standby.

At the end of playback the handset will return to standby.
The messages are renumbered to take account of any deleted
messages.

Delete all old messages

1. Press Menu. Scroll

2. Scroll

to

Delete Msgs. and press OK.

If there are no old (unplayed) messages, the display shows

No Old Messages.

If there are old messages the display shows

Messages? Press Yes to confirm or No to cancel.

3. Press

Back to return to the previous menu level.

to

Answer Machine. Press OK.

Delete Old

Answering machine messages
that are not deleted are
automatically saved.

Memory full

If the caller’s still talking when the
memory becomes full the caller hears
“Memory full, thank you for calling”
and the machine will hang up.

You must delete messages before
your machine will be able to record
new ones. To delete old (played)
messages, see opposite or page 39
for instructions.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Using the answering machine at the base

Switch on/off

1. Press . The setting is announced and the display briefly

displays

Message playback

1. Press . New messages are played first.

During playback:

On or Off.

39

At the end of playback press
press

to delete the current message.

once to repeat the message.

twice to play the previous message.

to play the next message.

to stop playback.

adjust the speaker volume + or – during playback.

and follow the voice prompt to

again to delete all old messages.

Remote access

You can operate your answering machine from any Touchtone™
phone by calling your BT Inspire 1500 and entering the 4 digit
System PIN.

To enable/disable remote access

1. Press Menu. Scroll

2. Scroll

or to Ans. Settings and press OK.

to

Answer Machine and press OK.

Remote access

When switched on, you can call in
from another phone to listen to your
messages and operate your answering
machine. You are asked to enter your
system PIN so that other people
cannot ring up and listen to your
messages. To change your System
PIN, see page 27.

3. Scroll

4. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

or to Remote Access and press OK.

or to select Off or On and press OK.

40

If you forget to switch on your answering machine

1. Call your number from another phone and let it ring. After 20

rings the machine will switch on and answer your call.

2. Press

and enter your system PIN when prompted. Play

*

back your messages as shown below in ‘Operating your
answering machine remotely’. If you do not choose to switch
your answering machine On, it will switch off when the call is
ended.

Operating your answering machine remotely

1. Dial your phone number. When you hear your outgoing

message, press
security code”.

2. Enter your 4 digit system PIN. You will hear, “To hear main menu

press 1”.

When you have accessed your BT Inspire 1500, you can use
the keypad to operate your answering machine. Follow the
announcements and instructions you hear.

. You will hear, “Please enter your

*

IMPORTANT

You should change the system PIN
from the original setting of 0000.
See page 27.

It is advisable to make a note of
your new PIN code and keep it
somewhere safe.

If you enter the incorrect PIN code
you will be allowed two further
attempts, if it is still incorrect you will
hear, “Thank you for calling”, and
your BT Inspire 1500 will hang up.

If no button is pressed for 8 seconds
or more, your BT Inspire 1500 will
hang up.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

41

Text messaging (SMS)

Welcome to the BT text messaging service on your BT Inspire

1500. Your BT Inspire 1500 can send and receive text messages
from participating mobile networks and compatible landline
telephones in the UK.

The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by visiting
the BT.com website at: http://www.bt.com/terms

Subscribe to the text messaging service

When you send your first text message from your BT Inspire 1500
you will automatically be registered for the service.

On receipt of your first text through the service, the system will
send you a welcome text message back.

You may also register by sending the word
upon which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to
Caller Display). Visit the BT.com website (www.bt.com) to find
out how much it costs to send a text message (depends upon your
call package).

Sending messages

Register to 00000

IMPORTANT

You must subscribe to your Network
Provider’s Caller Display service so
that you can use text messaging
and you must not withhold your
telephone number. A quarterly fee
may be payable, please contact your
network provider for more details.

You may also send messages to
landline phones that are NOT text
compatible. Messages to non­compatible lines will be connected
to voice text and delivered in spoken
words to the telephone as a call. Please
note that the conversion can translate
common abbreviations and smileys
etc, but to ensure maximum clarity of
message delivery, abbreviations etc
should be used sparingly.

Writing tips

Use the keypad to enter letters and
numbers, eg to write today (2day):

Press

Press

Press

Press

Press

punctuation marks and symbols.

four times to enter 2.

once to enter d.

once to enter a.

three times to enter y.

to enter a space and use

and/or for other characters,

Press

Send a text message

1. Press Menu, Text is displayed. Press OK.

2.

Write Message is highlighted. Press OK.

3. Use the keypad to enter your message.

Press

Options and scroll or to:

Send Press OK.

Enter the phone number and press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Send.

Clear to delete

incorrect characters.

Upper & lower case

Press
(ABC), lower (abc) and sentence (Abc)
case letters.

Maximum number of characters in
a text message is 160. The display
shows a character countdown from
160 down to 0.

to change between upper

42

Or press Options to select a number from the
Phonebook, Redial list or Calls list. Scroll

to the option you want and press OK.

or

Scroll to the entry or number you want and
press

Store as Draft Press OK to save the message in the Draftbox for

OK. Press OK again to send.

sending later.

Template To insert a template, press OK. The template

options are displayed.
Press
you want then press

or to highlight the template

OK to insert the template

into your text.

4. When sending a message, the display shows

Sent.

then

5. Press

to return to standby.

Sending Text

Please note that: sent texts are not stored in the Outbox. But if a
text message you tried to send was not successful, it is stored in
the Outbox.

View messages in the Outbox

At any time, press Back to go back to
the previous screen, or press
cancel and return to standby.

If the text is not sent, the display
shows

Aborted!

It is stored in the Outbox and a
is shown next to the entry.

In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the
1470 prefix presents your number
for you.

Templates

There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
Happy Birthday!

Receiving a call while writing a text

If you are writing a text and you
receive a call your text can be
recovered by following the options
to Write Message, where you can
continue to edit your text.

to

icon

1. Press Menu, Text is displayed, press OK.

2. Scroll

3. Scroll

4. Press

Send Press Send to re-send the message to the

to

Outbox and press OK.

or

to the message you want and press

Options and scroll or

Read.

to:

original recipient.

Details Press OK to display the telephone number and

date and time the text was received.

Delete Press OK. Display shows Delete?

Press

Delete All Press OK. Display shows Delete All?

Press

Store as draft Press OK. The display shows Saved.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Yes to confirm or No to cancel.

Yes to confirm or No to cancel.

Using the Draftbox

Draft texts you store are kept in the Draftbox.

43

1. Press

2. Scroll

3. Scroll

4. Press

5. If you select

6. Press

Menu, Text is displayed. Press OK.

to

Draftbox. Press OK.

or to the message you want and

Options.

press

or to select Read, Delete or Delete All

and press

Options and scroll or to select Save, Send,
Delete or Delete All and press OK to confirm.

OK.

Read, you can edit the message, then press

to return to standby.

Receiving messages

When you receive a new text message, the icon is displayed

New Text is displayed on the idle screen.

and

Read messages

1. Press Menu, Text is highlighted. Press OK. Scroll

Inbox and press OK.

to

2. Scroll

press

3. Press

4. Press

Reply Press OK. Reply with original text?

or to the text you want to read and

Read.

or to scroll through the text.

Options and scroll or to:

Unread messages are marked new
with the

icon.

is displayed.
Press

No to use a blank message or Yes

to keep original text in the reply.
Enter your message and press
select

Details Press OK to display the telephone number and

Send and press OK.

Options,

date and time the text was received.

Forward Press OK. Add more text if required and

proceed as shown on page 38 for creating
a new message.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Delete Press OK. Display shows Delete?

Press

Yes to confirm or No to cancel.

Delete All Press OK. Display shows Delete All?

Press

Yes to confirm or No to cancel.

Call Number Press OK and follow instructions.

44

Store Number Press OK and follow instructions.

Store as draft Press OK. The display will show Saved.

5. Press

to cancel at any time and return to standby.

Edit or delete templates

1. Press Menu, Text is displayed. Press OK.

2. Scroll

3. Scroll

and press

4. Scroll

press

Edit Press Clear to delete characters.

Enter your template text and press

Delete? Press Yes to confirm or No to cancel.

5. Press

to

Template and press OK.

or to the template you want to edit or delete

Options.

or to select either Edit or Delete and

OK.

Back to return to the previous menu level.

OK.

Service Centre numbers

To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally delete
the Send or Receive Service Centre numbers you will need to
re-enter them in order for your text Service to work.

You can enter up to 4 Service Centre numbers – two Send and
two Receive.

The Send Service number is: 1470P17094009.

The Receive Service number is: 0800587529.

There are five pre-set templates

There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
Happy Birthday!

You can change the templates to your
preferred message, up to a maximum
of 20 characters.

If you delete a template without
replacing the text it is marked
as

Empty.

All templates are restored if you reset
your BT Inspire 1500 to its default
settings, see page 28.

Do you have two text phone bases
connected to the same phone line?

If you have two text phone base
stations plugged into one line, you
are likely to experience problems
receiving text messages. Normally,
only one SMS enabled base unit
(DECT or cordless) can be plugged
into any line.

If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Inspire 1500, see
page 45. This will allow you to send
text via either base station but texts
will only be received on the product
with the active receive
centre number.

If you want to keep more than one
text enabled phone connected see
the alternative method on page 53
for instructions.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Add or change Service Centre numbers

45

1. Press Menu, Text is displayed, press OK.

2. Scroll

3.

Text Centre is highlighted press OK.

4. Scroll

Rcv. Centre 1 or 2 and press OK.

5. If necessary, press

Enter the new service centre number and press

6. Press

or to Settings and press OK.

or to Send Centre 1 or 2 or

Clear to delete the current number.

OK.

Back to return to the previous menu level. Or press

to return to standby.

Select Send Service Centre

Only service centres that have numbers stored will be displayed as
Send Centres.

1. Press

2. Scroll

3. Scroll

4. Press

Menu, Text and press OK.

or to Settings and press OK.

to

Send Service and press OK.

or to select the Send Centre menu and

OK.

press

If you have more than one ‘Text
Centre’ stored on your BT Inspire
1500 you will need to select which
one you want to use for sending (see
next section below).

Message alert

When you receive a text message:

• the new message beep will sound at the handset.

• the new text message icon is shown on the handset display.

• the base indicator light flashes.
These alerts can be switched On or Off.
The default setting is On.

Switch new text message alert on or off

1. Press Menu, Text is highlighted. Press OK.

2. Scroll

3. Scroll

4. Press

5. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

or to Settings and press OK.

to

New Text Alert and press OK.

or to select On or Off and press OK.

Back to return to the previous menu level.

Using additional handsets

You can use up to five BT Inspire additional handsets with your BT
Inspire 1500 base to extend your phone system without needing
to install extension sockets for each new phone.

Your BT Inspire 1500 handset can also be registered to up to four
other bases. You can then select the base you would prefer to use.

If you have purchased a BT Inspire 1500 multiple pack any
additional handsets come pre-registered to the base.

If you have purchased an additional handset you must register it
to your BT Inspire 1500 base before it can be used. The batteries
must be fully charged for 24 hours before you register it.

You may be able to register other DECT handsets to your BT
Inspire 1500. Compatibility of products may vary and the number
of features available may be reduced in doing so.

Easy registration of a new additional Inspire handset

To use easy registration a new handset must be used and the
base must have the PIN code 0000. (If the base PIN has been
changed then the longer registration procedure on the following
page will need to be followed).

1. The display will show

has been fully charged for 24 hours, press

Please Register and once the handset

Reg (left soft key).

46

Registration of handsets can only take
place while the base is not engaged
on another call.

If registration is not successful first
time, please repeat the process again
in case the base registration period
ran out of time.

2. The display will show

Press and hold the

Press and Hold Base Find Key.

button on the base for approximately

8 seconds until the base beeps, then release.

3. Immediately, press OK on the handset to confirm. The base will

go into registration mode for 90 seconds and will beep when
registration is successful. The handset will automatically be
assigned the next available handset number and registration is

If there are already 5 handsets
registered to the base, the
registration will fail. You must
de-register another handset before
you can register the new one.

If your BT Inspire 1500 handset is
registered to more than one base,
you can select which base to use,
see page 25.

now complete.

If you have a handset registered
to more than one base and then
de-register it from one of them
you will need to re-select which
base to use. Until the base is
selected the handset will display

Please Register.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Registration of an additional handset when base
PIN changed

At the handset:

(i.e. if PIN changed from default setting of 0000)

47

1. Press

2. Scroll

3. Scroll

4. Press

Menu, scroll

to HS Settings and press OK.

or to Register and press OK.

or to select the base you want (1-4). You should

only select a base that has a

5. Enter the 4-digit system PIN then press

Overwrite the registration on Base x? Press Yes.

to

Settings and press OK.

* displayed beside it. Press OK.

OK. The display shows

6. Press and Hold Base Find Key is displayed, press OK on the

handset to commence registration.

At the base:

1. Press and hold

beeps and then release. Press

for approximately 8 seconds until it

OK on the handset to confirm.

The base will go into registration mode for 90 seconds and
will then beep if registration is successful. The handset will
automatically be assigned the next available handset number.

Internal calls

Call another handset

If you have more than one handset registered to the base, you can
make internal calls between two handsets.

1. Press

you have other handsets, press
handset (1-5) you want to call, then press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

and if you have one other handset it will ring. If

or to select the

OK.

Transfer a call

You can transfer an external call to another handset registered to
the base.

48

1. During your call, press

. Your external caller is put on hold.

2. If you have one other handset it will ring. If you have extra

handsets, press
want, then press

or to select the handset (1-5) you

OK.

3. When the other handset answers you can announce the caller.

4. Press

Switch to switch between the two callers if required.

While speaking to the other handset, press

to transfer the

call to the other handset.

3-Way conference call

You can hold a 3-way conference call between 2 internal callers
and 1 external caller

1. During your call, press

2. If you have one other handset it will ring. If you have extra

handsets press
want, then press

or to select the handset (1-5) you

OK.

3. When the other handset answers you can announce the call.

Conf to join all callers.

Press

. Your external caller is put on hold.

If the other handset does not answer,
press

Back to return to your original

caller.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Help

Phone does not work

• Have you removed the pull tab and are the batteries installed correctly? See page 6.

• Check that the power is correctly connected.

No dial tone

• Is the telephone cord of the base plugged into the phone socket?

• Only use the telephone cord supplied with the phone.

• Check that the power is correctly connected.

Cannot dial out or receive calls

• Check that the power is correctly connected.

49

• Is the telephone line cord (provided with the product) plugged into the phone socket.

• The batteries may need recharging.

• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try

again. If it still does not work disconnect the batteries and power for 10 minutes, then reconnect
and try again.

You have a dial tone, but the phone will not dial out

• If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

• The ringer volume may be switched off on the handset or the base, see page 24 and 26.

• Check that the power is correctly connected to the base.

• Make sure the handset is registered to the base, see page 46.

No display

• The batteries may be flat, dead or incorrectly inserted.

• Recharge or replace the batteries (any replacement batteries must be rechargeable and of the

same type supplied).

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

icon flashes

• Is the handset registered correctly to the base, see page 46.

• Check that the power is correctly connected.

• Check that the handset is within range of the base.

• The batteries are low, place the handset on the base/charger to recharge.

You hear the busy tone when you press

• Another handset registered to your BT Inspire 1500 base may be on the line.

Answering machine messages have the wrong date and time

• Have you set the date and time? See page 8.

Answer machine not recording messages

• The memory may be full. Play and delete old messages, see page 38-39.

• Check whether you have a network based Voice mail service, i.e. BT Answer 1571/BT Call Minder,

activated on your telephone line. If you have either:

50

BT Answer 1571 this service answers after 7 rings and cannot be changed. Set the BT Inspire 1500

Answer delay (page 36 "Answer Settings") to answer after six rings this will ensure that the answer
machine receives the message.

BT Call Minder this service allows you to vary when the service answers the call, either 0, 4, 7 or

10 rings. Change the Voice Mail service to answer after 7 or 10 rings and then set the Inspire 1500
Answer delay (page 36 "Answer Settings") to answer at either 6 or 9 rings to ensure that the answer
machine receives the message.

Cannot access your messages from another phone

• Has Remote access been disabled? To enable Remote access, see page 39.

No Caller Display number/name displayed

• Have you subscribed to a Caller Display service from your network provider, see page 30.

• The caller may have withheld their number.

• An exact name/number match was not found in your phonebook.

Check that you have stored the full STD dialling code.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Cannot register a handset to a base

• You can register a total of 5 handsets to your BT Inspire 1500 base and you can register your BT

Inspire 1500 handset to up to 4 bases. Check that you have not exceeded the limits.

• Check that you have entered the correct system PIN number (default PIN 0000).

• Check that you are at least one metre away from other electrical equipment to avoid interference

when registering.

Base unit does not ring, but the lights are on

• Have you connected the telephone line to the telephone wall socket correctly?

• You must use the telephone line cord supplied with the product otherwise the phone

may not work.

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still

experience problems.

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes your BT Inspire 1500 can interfere with other electrical equipment if it is placed

too close. It is recommended that you place your BT Inspire 1500 at least one metre away from
electrical appliances or metal obstructions to avoid any risk of interference.

51

• Are you using your Inspire 1500 on a Broadband line? If you are, then please ensure that it

is connected via an ADSL microfilter otherwise it may cause problems with your phone and
Broadband service. BT ADSL microfilters can be purchased from www.shop.bt.com

You keep hearing a beep

• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to

instructions in this user guide.

• The New Call alert might be switched on. The default setting is Off but if you have switched this

feature On, then your handset will beep when a missed call is received in your Calls list. See page
30 if you want to switch this feature Off.

• The beeping might be a new text message alert. Check if you have received a new text message

and not viewed it yet, see page 43. This alert can be switched Off, see page 45.

• Your battery may be low. Please refer to the battery icons on page 9 and check against the icons

on your handset display. If your battery is low, you will need to place the handset on the base to
charge it.

• You may be hearing an error tone. If you press and hold a handset button that does not have

a dual-function associated with it i.e. the BT button, then a long press will emit an error tone
(providing the handset key tone is set to on) and will not open the BT menu. A long press and
hold is only used for dual-function buttons i.e. a speed dial and keylock button etc, when the
dual-function will respond and there will be no error tone.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Customer Helpline

If you are still experiencing difficulties please call the BT Inspire 1500 Helpline on 0800 218 2182*
or email [e-mail].

Possible problems with text messaging

Text messages cannot be sent and screen displays Message not sent

• The base station power supply or telephone line cord might not be properly connected.

• Check that the base station power supply is plugged into the mains socket and switched on and

that the telephone is plugged into the telephone wall socket.

• There might be a fault on the line. Check your telephone line is working properly.

• You might have deleted the server number in error. See page 45 for instructions on how to enter

the number.

Cannot send text

• Check service centre number is correct including 1470P prefix (this is for BT lines. If you have

another network provider please check the prefix number with them). In order to send and receive
text messages you must not withhold your number. If you normally withhold your number the
1470 prefix presents your number for you.

52

Cannot receive text

• You will not be able to receive text messages until you have first sent a message. The first message

sent registers you with the text service.

• More than one text messaging product is plugged into the line. Either remove the other text

(SMS) enabled products or see below "I want to use more than one text (SMS) enabled product on
my telephone line" for alternative instructions.

• Check service centre number is correct.

• Ensure you have subscribed to a Caller Display service and that it is active. You can check this by

noting if your phone displays your caller’s number when you receive an incoming call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

I want to use more than one text (SMS) enabled product on my telephone line

It is possible to connect more than one SMS product to the same telephone line and for both of them
to send and receive Text messages, but you must amend the final digit of both the Send and Receive
Service Centre telephone numbers first.

All BT text capable telephones are provided with the same send and receive telephone numbers, but
with two or more text capable telephones connected to the same telephone line, delivery of text
messages becomes unreliable causing the text to be delivered as a normal telephone call which when
answered will be an electronic Text to Speech message.

To overcome this problem you must keep one of the products as it is with the default Send &
Receive ending in a '9', but for the second and subsequent products you must change the final
digit of the Service Centre numbers (from the default ‘9’) to any unique number between 1 and
8 i.e for a second product change last digit from a '9' to a '1' by changing the Send number from
1470P17094009 to 1470P17094001 and the Receive number from 0800587529 to 0800587521.
For the Send number, go into

Save…. (For Rcv. Centre, go into Text - Settings - Rcv. Centre 1 and amend the last digit

press
and then press

Save).

Text - Settings- Send centre 1- and amend the last digit and then

53

Once changed, for the products that you have assigned new send and receive numbers, you need to
send a new registration text to the Fixed Line Text Service platform to register the new identity
(i.e. send a text to 00000 from the product that you changed the Send & Receive numbers).
You can then send and receive text messages from more than one product.

Text has previously been sent and received but you are now only receiving voice
spoken text messages, from number 0845 6021111.

• This may be due to your line being de-registered at the text service centre. All you need to do is

Reset and send it to 00000. You will receive a confirmation message back. This assumes that

text
your Caller Display service is active and working on your line. Messages sent to 00000 are free.

Further help and advice for text queries on BT lines:

• BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service

select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service

select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

• For other telephone service providers please contact their customer services.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

General sales enquiries

• BT Residential lines – call 150. BT Business lines – call 152.

• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).

• Additional handsets are available from the Helpdesk on 0800 218 2182*.

Billing enquiries

• Refer to the telephone number shown on your telephone bill.

Other functions and services available from the text messaging service

By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.

54

1. Press

2.

3. Use the keypad to type in the following commands (depending upon what you want to do):

All incoming text is delivered as voice text.

4. Press

5. Enter the number 00000 then press

Menu. Text is highlighted. Press OK.

Write Message is highlighted. Press OK.

Options. Send is highlighted, press OK.

Opt out from receiving voice text messages.

Turns off the opt out option.

Turns on permanent voice text message delivery to your phone.

Turns off permanent voice text message delivery.

Send.

If you are sending a message from a fixed line phone to another fixed line phone

may have a text enabled phone and usually receives written text. This command is inserted at the
start of the message and applies only to that message, e.g.

Forces a message you send to be delivered as a voice text even though the recipient

‘Hello I will be home late’.

User Guide formats

This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please call 0800 218 2182*.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

General information

IMPORTANT

This equipment is not designed for making emergency telephone call when the power fails.
Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private
switchboards in the United Kingdom and Republic of Ireland.

Replacing the handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a
standard sign of wear and the batteries will need replacing.

1. Slide open the battery compartment cover.

2. Take out the old batteries and replace with 2x AAA NiMH 600mAh rechargeable batteries.

3. Push the battery compartment cover back on until it clicks into place.

55

WARNING

Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary
domestic refuse. BT accepts no responsibility for damage caused to your BT Inspire 1500 by using
any other types of batteries. There is a risk of explosion if incorrect batteries are fitted.

Safety information

• Only use the power supply suitable for the BT Inspire 1500 range. Using an unauthorised power

supply will invalidate your guarantee and may damage the telephone. The item code for the base
power supply is 048611. If you have purchased a Inspire additional handset the item code for the
charger power supply is 048610.

• Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available

from the BT Inspire 1500 Helpline on 0800 218 2182*.

• Do not open the handset (except to replace the handset batteries) or the base. This could expose

you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.

• If the keylock is switched on, it is possible to make calls to emergency services numbers

999 and 112.

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

• It is recommended that advice from a qualified expert be sought before using this product in the

vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker fitted you check with a medical expert before

using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms

and computers if placed too close.

• It is recommended that you place your product at least one metre away from such appliances to

minimise any risk of interference.

• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly

toxic chemicals.

Cleaning

• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.

Never use household polish as this will damage the product. Never use a dry cloth as this may
cause a static shock.

Environmental

56

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged

periods of use. This is normal. However, we recommend that to avoid damage you do not place
the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate fibres, or place it in

locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid

conditions, such as bathrooms.

• Do not expose your product to fire, explosive or other hazardous conditions.

• There is a slight chance your phone could be damaged by an electrical storm. We recommend that

you unplug the power and telephone line cord during an electrical storm.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical
or Electronic Equipment and should not be disposed with other household or commercial
waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the
product as per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase
contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

57

Your BT Inspire 1500 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its
agent’s discretion, the option to replace the BT Inspire 1500 or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or
repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and

tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than
through approved agents.

• This guarantee does not affect your statutory rights.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the
Help section beginning on page 49 or contact the BT Inspire Helpdesk for assistance on
0800 218 2182* or email [e-mail]. Additional answers to Frequently Asked
Questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or repair. Please note you will need the FRA number
before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval
requirements for connection to the telephone network. We suggest you call our recommended repair
agents Discount Communications Ltd on 0800 980 8999.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation
number and ask you to return the product to your original place of purchase. Where possible, pack
the product in its original packaging. Please remember to include all parts, including the line cords,
power supply units and the original batteries.

58

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your BT Inspire
1500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones
may not ring. With different telephone types there is no guarantee of ringing, even when the REN is
less than 4. Any additional handsets and chargers that you register have a REN of 0.

* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

R&TTE

This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, VTech declares that this BT Inspire 1500 is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.

If you would like a copy of the Declaration of Conformance, please email
[e-mail]

Connecting to a switchboard

This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards, which support tone and pulse dialling and timed break or earth recall.
If in doubt please consult your service provider.

59

Inserting a pause

With some switchboards, after dialling the access code you may have to wait for a moment while the
switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.

Press and hold

You may also need to enter a pause when storing international numbers or charge card numbers.

to insert a pause (P) before entering the telephone number.

Recall

You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further information. The recall function is set to timed break
recall by default and is also used for BT Calling Feature.

User Guide formats

This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please call 0800 218 2182*.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [e-mail]

BT &

Working together, supporting energy saving products

BT & British Gas have joined forces to help our customers find new ways to save energy

around the home, so we can all do our bit for the environment & save money too!

Offices worldwide

The se rvices de scribed in t his publica tion are subj ect to avail ability
and may be m odified fr om time to tim e. Servic es and equipm ent
are pro vided subje ct to Brit ish Telecommu nications p lc’s respec tive
stan dard condi tions of cont ract. No thing in this p ublicatio n forms
any par t of any contr act.

© Brit ish Telecommu nication s plc 2011.
Regis tered Of fice: 81 Newga te Street , London EC 1A 7AJ.
Regis tered in Eng land No. 180 0000.
Prin ted in China.

Desig ned and prod uced by The Ar t & Design Pa rtners hip Ltd.

BT Insp ire 1500 (0 4/11) Issu e 1