BT IMAGE 370 User Manual

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Image 370 combined fax, copier, telephone and answering machine

User guide

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

Image 370

Combined Fax Copier & Telephone

Pause button - inserts a pause when entering a number.

Recall button - for use with switchboards and BT Select Services.

Automatically retrieves a document from a fax machine set ready for polling.

Press to begin sending or copying a document.

Press to stop faxing or copying. Also takes you back to standby mode during programming.

STOP

FAX

BACK

Redials phone and fax numbers. Use to enter sub-menus when changing fax settings.

Use to access the receive mode options.

Stores up to 40 names, phone and fax numbers.

Moves the cursor through the display. Shown as

§©

throughout this guide. Use to confirm settings. Activates the hands free facility.

Sometimes referred to as the “HOOK” button.

Please open this page for a further ‘at a glance’ guide to your Image 370 fax machine.

STOP

FAX

BACK

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

Control panels

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

START

In-built microphone for hands-free conversation.

Skip buttons - use to skip forwards and backwards between messages and memos recorded on the answering machine.

Answer button - switches the answering machine on and off.

Memo button - press to record a personal memo which can be left as a massage for another user.

Delete button - use to delete messages and memos recorded on the answering machine.

Play/pause button - use to play back and pause messages recorded on the answering machine.

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

ANSWER

■

●

§§

MEMO

DELETE

■

PLAY l l

Answering machine controls

Paper holder

Holds up to 50 sheets of A4 (210 x 297mm) paper.

Automatic document feeder

Holds up to 5 pages ready to be faxed or copied.

Keypad

Use to dial numbers and to enter names and numbers in the memory.

Handset

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

At a glance

Image 370

Combined Fax Copier & Telephone

Paper support

Supports paper in the paper holder.

Open button

Press to open the front panel when accessing the document scanner unit or inserting a new print ribbon.

Display

Displays receive mode, time and number of voice messages received/stored. During use displays status, names, numbers and user information.

One touch panel

Stores ten one touch names, telephone and fax numbers.

Select Services buttons

Pre-programmed Call Return and Call Diversion.

In this guide

At a glance 4 Introduction 6 Setting up 7 Using the answering

machine 19 Using the telephone 26 Using the fax machine 33 Additional features 37 Help 55 Technical specification 63 Technical information 65 Index 67

Hints and tips boxes

In this user guide we’ve included helpful tips and useful notes. They are shown in grey boxes.

Customer Helpline

If you have problems with your Image 370, call the BT Helpline on

Freefone 0800 854 726.

Introduction Your Image 370 fax machine is

designed for ease of use and made to the high standards set by BT

We thank you for choosing a BT product and expect that you will have many years of quality service

Please read these instructions carefully before use, and keep this user guide for future reference.

For your records

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Purchase price:

(Proof of purchase is required for warranty purposes, so please keep your receipt)

Introduction

Customer Helpline

If you have problems with your machine, call the Image 370 Helpline on

Freefone 0800 854 726.

Check that your Image 370 is complete. When you unpack you must have:

• Image 370 combined fax, copier, telephone

and digital answering machine

• handset

• telephone line cord

• handset cord

• mains power supply unit

• starter print ribbon (20m)

• print ribbon cog and spigot.

Setting up

Setting upFollow these steps to get your Image 370 up

and running and ready to use

Electrical storm warning

We advise you to disconnect your Image 370 during electrical storms as it may be damaged.

If a fault occurs during the 12 month warranty period due to accidental or wilful damage (including lightning and electrical damage) BT will not replace or repair the equipment free of charge. If any damage of this nature occurs, please claim against your home contents insurance.

1 Insert the print ribbon

If you are changing the ribbon please turn to page 56. A starter print ribbon is included with your Image 370. The ribbon is used to print documents and must therefore be inserted into your Image 370 before you can receive or copy documents.

To insert the print ribbon

If you have already connected it, remove the handset from its cradle before opening the front panel. This will prevent it falling off when the panel is opened. If you have inserted any paper into the holder you should remove it.

• Open your Image 370 by pressing the PUSH TO OPEN button on the front of the main unit.

• Pull the front panel open as shown below.

• Opening the front panel will reveal the

document scanner unit.

• Push up the green buttons marked 1and 2.

Setting up

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

A 20m starter print ribbon is included with your Image 370, however when it needs replacing a 60m ribbon should be used. A 20m ribbon will print about 53 A4 sheets. A 60m ribbon will print about 160 A4 sheets. To ensure that you always have a spare ribbon in stock call Freefone 0800 590 009.

PUSH

OPEN

Document scanner unit

Optical scanner

Button 2

Button 1

If a fax is being received when the ribbon runs out, the remainder of the fax will be received into the memory. The memory will save up to 40 pages using the standard letter Slerexe A4 at normal resolution (see page 64).

The end of the front roll into which the cog must be inserted has a single groove cut into it. This ensures that the cog is positioned correctly and prevents it from slipping once inside the roll. Insert the cog right up to the shoulder, making sure the key fits into the groove. (See below.)

The end of the front roll into which the spigot must be inserted has two grooves cut into it. Insert the spigot right up to the shoulder, making sure the keys fit into the grooves. (See below.)

Setting up

• Open the document scanner unit by pulling

it forward as shown below.

• Remove the print ribbon from its packaging

and insert the cog and the spigot (supplied) into the front roll as shown below.

• Remove the elastic tie from around the rolls but

don’t allow the ribbon to unroll at this stage.

Insert the cog here

Insert the

spigot here

Back roll

Groove

Cog

Groove

Spigot

Key

Shoulder

Key

Front roll

• Lower the front roll into the lower

compartment (

1) and press down firmly the

left and right ends to make sure the cog and spigot are sitting correctly in their black plastic housings (

2 & 3). (See below.)

Make sure that the cog on the print ribbon is to your left as you look at the machine.

• Insert the fully assembled print ribbon into

the print ribbon compartment, inside the base unit, as shown below.

• Place the end of the back roll over the spring

loaded green spindle on the left of the print ribbon compartment (see below). Push the print ribbon up against the spindle (

1) and

lower the other end of the ribbon into the compartment (

2).

Spring loaded green spindle

Print ribbon compartment

Setting up

• Make sure that the ribbon is unrolling from

the top of the back roll (

1) onto the back of

the front roll (

2). (See below.)

• Take up any slack by winding back the

back roll.

• Close the document scanner.

• Shut the front panel.

2 Connect the handset cord to the handset and the base unit

Plug one end of the handset cord into the socket on the handset and the other end into the socket on the base unit.

If you feel any resistance when closing the document scanner unit, check that the front ribbon roll is fully inserted.

3 Plug the telephone line cord into the main unit

4 Plug the telephone line cord into the phone socket

If you do not have a phone socket, call

Freefone 0800 800 150 and ask for a BT

engineer to come and fit the correct socket. This is a chargeable service.

H/SET

Setting up

Handset cord

Handset

base unit

Telephone line cord

LINE

5 Plug the power supply cable into the main unit

The power socket is located on the back of your Image 370.

6 Now plug the mains lead into a convenient 13 amp mains power socket

Once connected to the mains your Image 370 will beep and the display will show

NO PAPER.

7 Load the paper

Your Image 370 prints onto plain paper. Your Image 370 will hold up to 50 sheets of (80gsm) A4 paper (210 x 297mm).

• Extend the paper support.

• Insert the paper as shown below.

STOP

FAX BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

If your Image 370 is connected to the mains power supply before paper is inserted into the paper holder, it will beep three times and the display will show NO PAPER. To cancel this display paper must be inserted into the paper holder.

Push the plug in firmly to ensure it is fully inserted into the socket.

Setting up

■ ■ ■ ■ ■ ■ ■

24VDC

O C O

Paper support

Setting up

8 Entering your sender ID

Your name and fax number can be printed at the top of each page you send, this is called your sender ID.

To set your sender ID

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©button until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©button until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the button; display shows ENTER NAME followed by the currently set name

(if one has been previously set).

• Using the keypad enter your name. You can

enter a name of up to 20 characters.

• Use the keypad to type in letters by pressing

the number button which displays the letter you want. Press the button until the letter you want is shown.

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• When you have entered your name, press

the button, the display shows

ENTER

FAX NO.

• Using the keypad enter your fax number.

You can enter a number of up to 20 digits.

• When you have entered your fax number,

press the button to confirm the new entry, the display shows

CALL BACK TEL NO.

• Press the STOP button three times to return

to standby mode.

Sender ID position

You can change the position at the top of the page where your sender ID is printed by the receiving machine. You can also turn it off so it is not printed at all.

• Press the SET UP button, display shows

SET RESOLUTION.

Use the©button to move forward through the display. Use the §button to delete characters. Use the P button to enter a space.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 370 will revert to standby mode and the changes will not be saved.

SET UP

If the letter you require is on the same button as the previous letter, you must first use the

button to advance to the next letter space.

Setting up

• Press the

or ©button until the display

shows

USER SET-UP.

• Press the button, display shows

LINE SET-UP.

• Press the

or ©button until the display

shows

FAX FUNCTIONS.

• Press the button, display shows

ACTIVITY REPORT.

• Press the

or ©button until the display

shows

HEADER POSITION.

• Press the button, display shows INSIDE.

• Press the

or ©buttons to display the

available options. These are:

INSIDE - your sender ID is printed at the top of

the page inside the image area. This is your Image 370’s default setting, unless you want to switch your sender ID off we do not recommend that you change this setting.

OUTSIDE - your sender ID is printed at the top

of the page outside the image area. Using this setting may cause the receiving machine to print out unwanted blank sheets.

OFF - your sender ID is not sent, so will not be

printed by the receiving machine.

• Press the button to confirm the setting, display shows

FAX FUNCTIONS.

• Press the

STOP button twice to return to

standby mode mode.

IMAGE AREA

FAX MESSAGE

To: Mr Smith From: Mr Jones

Dear Mr Smith

We thank you for choosing a BT product and expect that you will have many years of quality service

Please read these instructions carefully before use, and retain this User Guide for future reference.

Customer Helpline Should you have problems with your machine, call the Image 370 Helpline on 0800 854726. Calls are charged at the local rate.

Mr Jones

XX XXXX XXXXXX XXX XXXX XXX XXXXX XXXX XXXXX XXXXXX

Outside

➡ ➡

Inside

9 Entering a call back number

As well as your name, you can also store a telephone number on which you can be contacted. This is called your call back telephone number.

During a fax transaction you can request voice contact by pressing the button. If the other party does not respond, your Image 370 will instruct the other fax machine to print out your call back number along with a message requesting a telephone call.

To set your call back number

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the

or ©buttons until the display

shows

CALL BACK TEL NO.

• Press the button; display shows the

currently set call back number (if one has been previously set).

Setting up

SET UP

• Using the keypad, enter your call back

telephone number. You can enter a number of up to 20 digits.

• When you have entered your call back

telephone number, press the button to confirm the new entry; the display shows

SET DATE/TIME.

• Press the STOP button three times to return

to standby mode.

For further information on call back see page 52.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 370 will revert to standby mode and the changes will not be saved.

Use the©button to move forward through the display. Use the §button to delete characters. Use the P button to enter a space.

Setting up

10 Setting the date and time

The display shows the time when your Image 370 is in standby mode. Your Image 370 can also print the date and time at the top of each fax it sends.

To set the date and time

• Press the SET UP button; display

shows

SET RESOLUTION.

• Press the

or ©button until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©button until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the

or ©button until the display

shows

SET DATE/TIME.

• Press the button; display shows the

currently set date and time.

• Using the keypad enter the new date and

time setting. After each digit is entered the cursor will automatically move on to the next digit space.

SET UP

• When the correct date and time is shown in

the display press the button to confirm the new setting. The display shows

USER

DATA.

• Press the STOP button twice to return to

standby mode.

Use the§ and ©buttons to move backward and forward through the display.

If you pause for more than one minute when

entering your ID name, number and call back number,your Image 370 will revert to standby mode and the changes will not be saved.

Your Image 370 displays the date and time in the following order: DayDay/MonthMonth/ YearYear HourHour:MinuteMinute using the 24-hour clock for the time. For example, to set 25 minutes past 4 in the afternoon on 20 February 1997 enter: 20/02/97 16:25.

Setting up

11 Setting the dial mode

Your Image 370 has two dialling modes: TONE and PULSE, it is pre-set to TONE. This will be the correct setting for all direct lines and most switchboards, however for some switchboards it may need to be set to

PULSE.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©button until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows

RING RESPONSE.

• Press the

or ©button until the display

shows

DIAL MODE.

• Press the button; display shows TONE.

• Press the

or ©button to change between

TONE and PULSE.

• When the setting you require is shown in the

display press the button to confirm the new setting.

• Press the STOP button three times to return

to standby mode.

No dialling tone when using button

Is your Image 370 line cord plugged into the phone socket? Make sure the speaker volume is not set to the minimum (see page 27).

The T/P (T=TONE, P=PULSE) selector on the underside of your

Image 370 base unit must also be switched to the setting you have selected on the display. This will ensure that calls can still be made during power failure.

During use your Image 370 may tinkle bells in other telephones sharing the same line. This is not a fault and we suggest that you do not contact the helpline.

SET UP

Setting up

TEL/FAX

When in TEL/FAX mode your Image 370 answers a call after one ring, plays outgoing message

#3 (if it has been recorded) and then

checks for a fax signal. If no fax signal is detected the caller is put on hold, your Image 370 rings and the display shows

LIFT

HANDSET to indicate you should answer the

call manually. If the handset is not lifted before the ringing stops your Image 370 will assume it is a fax call and prepare to receive a fax. To adjust the ring time see page 37. To record outgoing message

#3 (see page 20).

ANS/FAX

In ANS/FAX mode your Image 370 will receive both voice messages and faxes. Calls are answered automatically after the number of rings you have set and your outgoing message

OGM #1, is played back, callers can then leave

a message.

If your Image 370 detects a fax signal whilst the answering machine is operating, or if no message is left, it will automatically switch to fax mode and the fax will be received as normal.

12 Setting the receive mode

Your Image 370 answers calls and receives faxes in one of four modes:

MANUAL,

AUTOFAX, TEL/FAX or ANS/FAX.

To change the receive mode

The currently set receive mode is shown in the the display.

• Press the RECEIVE MODE button until the

setting you want is shown in the display.

• The available options are:

MANUAL AUTOFAX TEL/FAX ANS/FAX

• The option displayed is now set.

Which setting is correct for you?

MANUAL

When set to manual you must answer all calls by lifting the handset or by pressing the button. If the incoming call is a fax (you will hear a beep every three seconds), press the

START button and replace the handset.

AUTOFAX

In autofax mode your Image 370 automatically answers any incoming calls and prepares to receive a fax. Faxes will then be received automatically.

RECEIVE

MODE

If the handset is picked up before your Image

37 0

automatically answers an incoming fax call,

you can talk to the caller or press the START button to receive the fax.

Using the answering machine

Your Image 370 incorporates a digital telephone answering machine which allows callers to leave voice messages. Faxes can be received and sent when the answering machine is switched on.

Your Image 370 can record up to 15 minutes of messages. (Includes your outgoing messages.)

Outgoing message (OGM)

The outgoing message is the message a caller hears when your Image 370 answers a call.

Your Image 370 allows you to record 3 outgoing messages - these are referred to as

OGM #1, OGM #2 and OGM #3. Each

message can be up to 20 seconds long.

OGM #1 is the message that is played to callers

when your Image 370 answers a call in ANS/FAX mode. Callers can leave a voice message after

OGM #1 has played.

OGM #2 is the message that is played to callers

if your Image 370 answers a call in ANS/FAX mode and the answering machine memory is full. Callers will not be able to leave messages.

OGM #3 is the message that is played to callers

if the unit answers in TEL/FAX mode. Callers will not be able to leave voice messages but faxes can still be received.

OGM #1 may be something like this: "Hello, I'm sorry I can't take your call at present, if you would like to send a fax please do so now, if you would like to leave a message please speak after the tone".

OGM #2 may be something like this: "Hello, I'm not here at present and I'm sorry but my answer machine is full. You can however send a fax, otherwise please call back later".

OGM #3 may be something like this: "Thank you for calling, please hold the line while we try to connect you. If you want to send a fax please do so now".

Using the answering

machine

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

To record an outgoing message

• Press the SET UP button, display shows SET

RESOLUTION.

• Press the

or ©button until the display

shows

ANSWERPHONE.

• Press the button, display shows OGM.

• Press the button, display shows

RECORD (or PLAY).

• If display shows PLAY press the

button, display shows RECORD.

• Press the button, display shows

RECORD OGM #1.

• Use the

or ©buttons to display the number of the outgoing message you want to record –

OGM #1, #2 or #3.

• When the number of the outgoing message

you want is displayed press the button, display shows

LIFT HANDSET.

• Lift the handset and speak clearly into it to

record your message. The displays shows

RECORDING and the elapsed recording time.

• To stop recording replace the handset,

display shows

SECURITY CODE.

• To re-record your outgoing message or to

record further outgoing messages, press the

or ©button until display shows OGM -

press and repeat the procedure – to record an outgoing message – opposite.

• Press STOP twice to return to standby

mode.

To play back your outgoing messages

To listen to the messages you have recorded:

• Press the SET UP button, display shows SET RESOLUTION.

• Press the

or ©button until the display

shows

ANSWERPHONE.

• Press the button, display shows OGM.

• Press the button, display shows

RECORD or PLAY.

• If display shows RECORD press the

button, display shows PLAY.

• Press the button, display shows PLAY OGM #1.

• Use the

or ©buttons to display the number of the outgoing message you want to play –

OGM #1, #2 or #3.

• When the number you want is displayed

press the button, display shows

PLAYING OGM #X and the message is

replayed through the in-built speaker.

• When playback is finished the display shows

SECURITY CODE.

Your Image 370 will not allow you to record an outgoing message longer than 20 seconds. After 20 seconds recording is stopped automatically.

During playback you can adjust the volume using the

and ©button s.

Using the answering machine

SET UP

• If you want to play the message again or play

another outgoing message, press the

button until display shows OGM - press and repeat the above procedure.

• Press STOP twice to return to standby mode.

To switch the answering machine on/off

If your Image 370 is set to ANS/FAX the answering machine is ON. When the answering machine is on the LED in the

ANSWER button will be lit.

The answering machine can be switched on or off by pressing the

ANSWER button.

Incoming messages

An incoming message is the message a caller leaves on your answering machine if you are not able to take the call yourself. Memos are similar to incoming messages but are recorded using your Image 370’s handset (see ‘memos’ page 23).

To receive incoming messages your Image 370 must be set to ANS/FAX mode (see page 18).

Message indicator

When a new message has been left on your Image 370 the red light on the

PLAY button

will flash.

When the answering machine is switched off using the ANSWER button the receive mode will revert to the previous setting.

The number of messages is shown in the left hand side of the display (this number includes new messages and any old messages which have not been erased).

To play back messages

When playing back messages the oldest message will always be played first.

• Press the PLAY button to begin playing back

your messages. During playback display shows the message number and the date and time the message was left.

During playback:

• Press the PLAY button to pause and again

to resume.

• Press the

©©

button once to skip to the

beginning of the next message.

• Press the

§§

button once to skip back to

the beginning of the message being played.

• Press the

§§

button twice to skip back to

the beginning of the previous message.

If the message being played is a new message an N is shown in the display after the message number.

Messages can be played back in any receive mode.

Using the answering

machine

■

PLAY l l

■

PLAY l l

§§

ANSWER

■

●

To delete messages

• Press the DELETE button whilst a message

is playing or whilst the display shows

DELETE or NEXT just after the message. The

message is marked for deletion.

• When all messages have been played back

the display shows:

FINISHED and counts

down from 8 to 0. Any messages which have been marked for deletion are automatically deleted at the end of the countdown.

• If you press the DELETE button whilst the

display shows

FINISHED, all messages will be

marked for deletion and automatically deleted at the end of the countdown.

• If you press the STOP button at anytime

during playback or whilst the display shows

FINISHED, marked messages will not be

deleted.

When the display shows DELETE OR NEXT your Image 370 will pause for a few seconds before playing back the next message. To skip directly to the beginning of the next message press the

©©

button.

To change the recording time limit

Your Image 370 has a total recording time of approximately 15 minutes. To make efficient use of this time your Image 370 is pre-set to limit the individual message recording time to 1 minute. This time limit can be changed or switched off.

• Press the SET UP button, display shows SET RESOLUTION.

• Press the

or ©button until the display

shows

ANSWERPHONE.

• Press the button, display shows OGM.

• Press the

or ©button until the display

shows

MSG. LIMIT.

• Press the button, display shows 1 MINUTE.

• Use the

or ©buttons to display the

available options. The options are:

1 MINUTE 3 MINUTE NO LIMIT

When the option you want is displayed press the button to confirm the setting, display shows

TAD MONITOR.

• Press the STOP button twice to return to

standby mode.

Pressing the STOP button at any time during playback of messages cancels playback without deleting any messages.

Using the answering machine

DELETE

SET UP

Memos

A personal memo can be recorded using your Image 370’s handset and left as a message for another user.

To record a memo

• Press the MEMO button, display shows LIFT

HANDSET.

• Lift the handset and speak clearly into it to

record your message. The displays shows

RECORDING and the elapsed recording

time.

• To stop recording replace the handset.

To play back, skip through or delete memos

Memos are played and deleted in the same way as incoming messages (see incoming messages page 21).

Memos can be recorded in any receive mode.

The recording time allowed is the same as that allowed for an incoming message.

Call screening

This facility (pre-set to OFF) allows you to listen, via the in-built speaker, to messages as they are being recorded. If during the message you decide to take the call, lift the handset and speak to the caller. The answering machine will automatically stop recording.

To switch call screening on/off

• Press the SET UP button, display shows SET

RESOLUTION.

• Press the

or ©button until the display

shows

ANSWERPHONE.

• Press the button, display shows OGM.

• Press the

or ©button until the display

shows

TAD MONITOR.

• Press the button, display shows OFF.

• Use the

or ©buttons to switch between

OFF and ON.

• When the option you want is displayed press

the button to confirm the setting, display shows

SILENCE DETECTOR.

• Press the STOP button twice to return to

standby mode.

Using the answering

machine

MEMO

SET UP

You can adjust the speaker volume during call screening using the §and©buttons.

Remote access

You can operate the answering machine from a Touchtone™ telephone using the remote access facility. This is useful if you are on holiday or away on business and you want to listen to your messages. The remote access facility requires that you enter a password, this will have to be set before it can be used.

To set the remote access password

• Press the SET UP button, display shows SET

RESOLUTION.

• Press the

or ©button until the display

shows

ANSWERPHONE.

• Press the button, display shows OGM.

• Press the

or ©button until the display

shows

SECURITY CODE.

• Press the button, display shows 3 DIGIT PWD=000.

• Use the keypad to enter a three digit code.

• Press the button to confirm your

password setting, display shows

MSG. LIMIT.

• Press the STOP button twice to return to

standby mode.

The password must be a 3 digit number. If the password is set to 000 the remote access facility is off. Setting the password switches on the time saver facility.

Time saver

Your Image 370 has a TIME SAVER facility which automatically reduces the ring response to 2 rings if you have a new message left on your answering machine. For example: if you set the ring response to 6 rings your Image 370 will answer the first incoming call it receives after the 6th ring. If the caller leaves a message your Image 370 will answer subsequent calls after 2 rings. This number of rings will revert to 6 after you have played back all messages.

During remote access if your Image 370 rings more than twice it means you have no new messages, so you can hang up before Image 370 answers. This means that you will not be charged for the call. Time saver is automatically switched on when you set your remote access password.

Using the answering machine

SET UP

Using remote access

When the remote access password has been set you can operate the answering machine remotely using a Touchtone™ telephone.

• Dial your telephone number, your Image 370

will answer the call.

• After your outgoing message has been

played press the

✱ button; you will hear two

beep if the

✱ is recognised. If you don’t hear

the beeps press

✱ again until a response is

received.

• When you have received a response, key in

your password; if the password is accepted you will hear two beeps; if the password is incorrect you will hear four beeps and you should key in your password again.

To be able to use the remote access facility your Image 370’s answering machine must be switched on. If you have left your Image 370 in manual mode, you can switch it on remotely by calling from another telephone and dialling it to ring 20 times. To make use of the time saver facility your answering machine ring count should be set to 4 or more rings. Setting the password switches on the time saver facility.

Using the answering

machine

When your password has been accepted you can use the following key entries to control the answer machine:-

• Press the 2 button to play your messages.

• Press the 4 button to skip back to the start

of the previous message.

• Press the 5 button to delete the current

message.

• Press the 6 button to skip to the start of the

next message.

• Press the 8 button to delete all messages.

If you enter the wrong password twice the line will be disconnected.

After deleting all messages Image 370 will automatically drop the line.

To redial the last number

If the number you dialled is engaged or doesn’t answer, you can try again by lifting the handset or pressing the button, then pressing the

REDIAL button.

Using the telephone

To make a call using the handset

When you lift the handset the display shows

IN USE. Wait for the dial tone then dial the

number you want.

To make a call using hands free

Your Image 370 has an inbuilt microphone and speaker to enable you to make calls without using the handset.

• Press the button, the display will show

IN USE. When you hear the dialling tone,

dial the number.

• If the call is answered you can speak to the

other party using the microphone. Just speak in a normal voice, about 45cms away from the centre panel of your Image 370.

• If the call is not answered, simply press

the button and try again later.

• You can also answer calls using the

button.

Any number shown in the display will be automatically dialled if the button is pressed.

If you answer a call and find it is a fax call, just press the START button to receive the fax. Replace the handset after pressing START.

When using hands free dialling make sure the inbuilt speaker volume is set to an audible level.

Setting the speaker volume

Your Image 370 has an in-built speaker for use when using the hands free facility.

The speaker has four available volume settings from Low to High.

To set the volume

• Press the button, the display will show

IN USE.

• Press the

button to increase the speaker

volume.

• Press the

button to decrease the speaker

volume.

You will hear a beep each time you press the

or ©buttons until you reach the maximum

or minimum volume.

One-touch names and numbers

You can store a name, fax and phone number under each of the 10 One-Touch buttons.

To store one-touch names and numbers

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one touch button under which you

want to store a name and number; display shows

ENTER NAME. You can now enter a

name.

SET UP

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

ANSWER

■

●

MEMO DELETE

■

PLAY l l

§§

One-touch buttons

Using the telephone

Buttons 9 and 10 are pre-programmed with BT Select Service numbers. You can re-programme these buttons with names and numbers of your choice if you wish. If you delete any new entries under these buttons, the BT Select Service number will be restored.

• Use the keypad to enter the fax number.

• Press the button to confirm your entry,

the display shows

ENTER TEL NO. You can

now enter a telephone number associated with the name and fax number you have just entered.

• Use the keypad to enter the phone number.

• Press the button to confirm your entry,

the display shows

SELECT BUTTON.

• You can programme another one touch

button if you wish.

• Press the STOP button twice to return to

standby mode.

To edit one-touch names and numbers

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one touch button under which the

entry you want to edit is stored, display shows

EDIT ENTRY followed by the name.

You can now edit the name.

• When you have edited the name press

the button; display shows

EDIT FAX NO

followed by the fax number. You can now edit the fax number.

SET UP

Using the telephone

• Use the keypad to type in letters by pressing

the number button which displays the letter you want. Press the button until the letter you want is shown.

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• Press the button to confirm your entry,

the display shows

ENTER FAX NO.

The display will then clear for you to enter a fax number. You can now enter the fax number associated with the name you have just entered.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than 30 seconds when entering your names and numbers your Image 370 will revert to standby mode.

If the letter you require is on the same button as the previous letter, you must first use the

button to advance to the next letter space.

You can enter a name of up to 20 characters into each one touch memory.

• When you have edited the fax number press

the button; display shows

EDIT TEL NO.

followed by the telephone number. You can now edit the telephone number.

• When you have edited the number press

the button; display shows

SELECT

BUTTON.

• You can now edit further entries or return

to standby mode by pressing the

STOP

button twice.

To put a pause in the one-touch memory

For such services as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number as shown previously; where you need to insert a pause, press the

PAUSE button. The display

will show

. Continue to store the rest of the

number as normal.

One-touch memory label

Keep a reminder of the names stored in the ONE-TOUCH memory on the label. Slide out the plastic cover and the memory label and write in the names alongside the relevant buttons, then replace

the label and the cover. Writing the name in pencil allows you to neatly change it if necessary.

Call Return

Call Divert

Using the telephone

To delete a one-touch entry

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one-touch button under which the

entry you want to delete is stored.

• When the name is shown in the display use

the

button to delete it.

• Press the button to confirm the deletion.

• Press the STOP button once to return to

standby mode.

To dial one-touch names and numbers

When dialling One-Touch numbers, if a document has already been inserted into the document feeder your Image 370 will automatically select stored fax numbers. If no document has been inserted, your Image 370 will dial stored telephone numbers only.

• Lift the handset or press the button.

• Press the ONE-TOUCH button under which

the number you want to dial is stored.

• The number is dialled automatically.

Once a one-touch name has been deleted the associated fax and telephone numbers are automatically deleted.

SET UP

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• Press the button to confirm your entry;

the display shows

ENTER FAX NO you can

now enter a fax number.

• Use the keypad to enter a fax number.

• Press the button to confirm your entry;

the display shows

ENTER TEL NO.

• You can now enter a telephone number.

• Use the keypad to enter a telephone number.

• Press the button to confirm your entry;

the display shows

NEW ENTRIES?

• You can now make further entries or press

the

STOP button twice to return to standby

mode.

You can enter a number of up to 32 digits into your Image 370’s one touch memory.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when entering your names and numbers your Image 370 will revert to standby mode.

If the letter you require is on the same button as the previous letter, you must first use the

button to advance to the next letter space.

Using the telephone

Directory names and numbers

You can store up to 40 names, in alphabetical order, along with their associated fax and telephone numbers. The names can be recalled to the display for dialling. If you’re making a phone call the telephone number is dialled; if you have inserted a document ready to send, the fax number is dialled.

To store names and numbers in the directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES?

• Press the button; display shows

ENTER NAME, you can now enter a name.

Use the keypad to type in letters by pressing the number button which displays the letter you want. Press the button until the letter you want is shown.

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

You can enter a name of up to 20 characters into your Image 370’s directory.

SET UP

To put a pause in the directory

For such services as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number as shown previously; where you need to insert a pause, press the

PAUSE button. The display

will show

. Continue to store the rest of the

number as normal.

To edit names and numbers stored in the directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES.

• Press the

or ©buttons until the display

shows

EDIT ENTRIES?.

• Press the button; display shows

SELECT ENTRY.

• Use the keypad and the

and ©buttons to

select the entry you want to edit.

To dial numbers stored in the directory

When dialling directory numbers, if a document has already been inserted into the document feeder your Image 370 will automatically dial stored fax numbers. If no document has been inserted, your Image 370 will dial stored telephone numbers only.

• Press the DIRECTORY button; display shows

last name accessed.

• Use the

and ©buttons to move up and down through directory entries. Entries can also be found by using the keypad to enter the first letter of the name you want to find (eg to find the name JOHN, press the

button once to select the first stored name beginning with J, then use the

button to view other stored names beginning with J until JOHN is shown in the display).

• When the required name is shown press the START button. The number will be dialled

automatically in hands-free mode. Pick up the handset to change to handset mode.

Using the telephone

DIRECTORY

When using§ and ©buttons to scroll through the directory, holding the button down, or using slow presses, will scroll through the stored names. Short presses of § or ©buttons will cause the fax and telephone numbers associated with the current name to be displayed.

When a name is displayed either the fax or phone number will be dialled depending on whether there is a document inserted. If a number is displayed that number will be dialled.

SET UP

To delete directory entries

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES.

• Press the

or ©buttons until the display

shows

DELETE ENTRIES?.

• Press the button; display shows

SELECT ENTRY.

• Use the keypad and the

and ©buttons to

select the entry you want to delete.

• When the entry you want to delete is

displayed press the button; display shows

DELETE ENTRY?.

• Press the button; the entry is deleted

and the display shows

DELETE ENTRIES?.

• You can now choose to delete further entries

or press the

STOP button twice to return to

standby mode.

When deleting an entry, the name, fax number and telephone number are all deleted at the same time automatically.

SET UP

Using the telephone

• When the entry you want to edit is displayed

press the button; display shows

EDIT NAME followed by the name you have

selected to edit.

• Use the keypad to edit the name.

• When the name shown has been edited

press the button; display shows

EDIT FAX NO followed by the fax number.

• Use the keypad and the

and ©buttons to

edit the fax number.

• When the fax number has been edited

press the button; display shows

EDIT TEL NO followed by the telephone

number.

• Use the keypad and the

and ©buttons to

edit the telephone number.

• When you have edited the number press the

button to confirm the new setting; the

display shows

EDIT ENTRIES?

• Press the STOP button twice to return

to standby mode.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when editing names and numbers your Image 370 will revert to standby mode.

Using the fax machine

To load documents for faxing

• You can load up to 5 pages at a time, face

down, into the automatic document feeder.

• The first page is automatically drawn a little

way into the feeder.

• Display shows: DOCUMENT READY

STOP

FAX BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

Using the fax machine

Your Image 370 fax lets you set the functions to suit the way you work. The most commonly preferred settings are pre-selected as standard. You can alter or choose new settings as desired.

Warning - do not try to send or copy documents which are:

• still wet with ink or correcting fluid

• very thick or very thin (paper should be

between 70-90 gsm for best results)

• stapled or clipped together

• torn, folded, crumpled or with punched holes

• on carbon paper or glossy paper.

If you make a mistake, pull out the loose sheets and press the STOP button to cancel the operation and eject the page held in the unit.

When adjusting the settings, if you do not touch any buttons for more than 1 minute, your Image 370 will automatically reset itself to standby mode.

Using the fax machine

To send a fax

You have a choice of ways to dial a fax number.

Normal dialling

• Load the document.

• Using the keypad, dial the number you want.

(Press the

or ©buttons to move the cursor to change any number you press by mistake.)

• Press the START button.

• After the last page has been sent, the display

shows

COMPLETED and you hear a beep.

One-touch dialling

• Load the document.

• Press the ONE-TOUCH button you want

(

1-10); display shows the name stored.

• Press the START button.

• Your fax is sent automatically.

• After the last page has been sent, the display

shows

COMPLETED and you hear a beep.

Directory dialling

• Load the document.

• Press the DIRECTORY button.

• Use the keypad and the

and ©buttons to

select the entry you want to dial.

• Press the START button.

• Your fax is sent automatically.

To redial the last number

Your Image 370 will redial a fax number for you.

• Load the document.

• Press the REDIAL button; the display shows

the last number dialled.

• The number is dialled automatically.

To stop a fax you are sending

If you choose, you can stop a fax during transmission.

• Press the STOP button once to halt the

transmission and once again to eject a page currently being scanned.

• Press the STOP button again to return

to standby mode.

If the number you are calling is engaged or the connection is not made, your Image 370 will automatically redial the number up to two times.

Sending small text or pages with pictures

If you are sending small print, illustrations or photographs, you can alter the RESOLUTION and CONTRAST settings to ensure the clearest possible transmission. See Additional features, page 37.

REDIAL

STOP

Using the fax machine

Using as a copier

Your Image 370 can be used as a plain paper copier.

To copy a document

• Place the document to be copied face down

in the document feeder and press the

START

button; display shows COPY

1<FINE

(FINE is the currently set resolution).

• To change the resolution press the SET UP

button. The setting will change with each press of the button.

• If you require more than one copy of a

document, use the keypad to enter the number of copies you are making; the display will show the number you enter.

• To begin copying press the START button;

the document will be copied and printed automatically.

• Press the STOP button to halt copying.

To receive a fax automatically

Your Image 370 is pre-set to ANS/FAX which means it is ready to receive faxes automatically. Remember to make sure there is paper in the automatic sheet feeder.

When a call is received, your Image 370 your Image 370 will answer after the set number of rings and will play your outgoing message (

OGM 1). If the call is a fax call your Image 370

will switch to fax mode after the

OGM has been

displayed – display shows

CONNECTING. The

fax is received and printed. After the last sheet is printed, your Image 370 returns to standby mode

To receive a fax manually

• If you answer a call manually using the

handset and find it is a fax call (you can recognise a fax call by the fax calling tone sent by the calling machine – a beep every 3 seconds), to receive the fax press the

START button and replace the handset.

• If you answer using the hands free button

, just press the

START button to receive

a fax.

Your Image 370 can be set to receive faxes in a choice of other modes. For details of these other modes please see ‘Setting the answer mode’ on page 18.

Make sure there is enough paper in your Image 370’s paper holder to cope with the number of copies you are doing.

START

Using the fax machine

To delay a fax

This allows you to transmit a fax automatically at a pre-set time within the next 24 hours. This can be useful if you want to send a fax abroad or at a time when call charges are lower.

• Insert the document to be faxed in the

Automatic Document Feeder.

• If necessary, adjust contrast and resolution

(see Additional features, page

37)

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

SET DELAYED TX.

• Press the button; display shows OFF.

• Press the

or ©buttons to change to ON.

• Press the button; display shows

TX. TIME=XX:XX (the current time).

• Set the time you want the document to be

sent, using the keypad.

• When you have entered the time, press the

button; display shows

ENTER FAX NO.

• Enter the fax number to which the fax is to

be sent.

• Press the button to confirm the setting;

display shows

DELAYED TX and the

transmission time you have set.

To cancel delayed fax setting

• Press the STOP button; display shows

CANCEL DEL TX?.

• Press the button.

• The document is ejected and delayed TX is

cancelled.

If no document has been inserted into the Automatic Document Feeder, or it is removed before sending, the display shows INSERT DOCUMENT. Make sure the document to be sent has been correctly inserted.

If you make a mistake, use the §and© buttons to move backwards and forwards through the setting.

SET UP

STOP

Resolution

You can choose different resolution settings to ensure improved quality when sending or copying a document.

The pre-set default resolution for sending a fax is

NORMAL. The resolution can be changed

manually for each outgoing document.

There are four available settings:

NORMAL

For normal documents containing easy-to-read text.

FINE

For small or hard-to-read text.

SUPER FINE (SFINE)

For a document containing very small hard-toread text or detailed drawings.

PHOTO

For pages containing pictures, photographs or drawings which contain colours or varying shades of grey.

To change the resolution for individual faxes

• Insert the document to be sent; display shows

DOCUMENT READY.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the button; display shows

NORMAL.

• Use the

or ©buttons to change the

RESOLUTION setting.

• When the setting you require is shown in the

display press the button to confirm the new setting; display shows

DOCUMENT

READY.

• The document can now be sent.

To change the default fax resolution

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET UP.

• Press the button; display shows

LINE SET-UP.

Additional featuresYour Image 370 has a

range of extra features which you can set to suit the way you work

SET UP

Additional features

The resolution will revert to the default setting once the document has been sent.

Additional features

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

RESOLUTION DEF.

• Press the button; display shows

NORMAL.

• Press the

or ©buttons to display the

available options.

• When the required setting is displayed,

press the button.

• Press the STOP button 3 times to return to

standby mode.

To change the resolution for copying

The pre-set default resolution for copying is

FINE. This can be changed manually when

making individual copies. The resolution will revert to

FINE once the document has been

copied.

• Insert the document to be copied. The

display shows

COPY=1 <FINE>.

• Press the SET UP button to change the

resolution setting.

• When the required resolution is displayed

press the

START button to begin copying.

Contrast

You can choose different contrast settings to ensure best quality when sending or copying a document.

The available contrast settings are:

NORMAL DARK ORIGINAL LIGHT ORIGINAL

The pre-set default contrast setting for both sending and copying a document is

NORMAL.

The contrast can be changed manually for each document. Contrast reverts to the default setting once sending or copying is complete. The default setting also can be changed from

NORMAL to DARK ORIGINAL or LIGHT ORIGINAL.

Use the

NORMAL setting for documents which

contain clearly printed information. For documents with a dark background, select the

DARK setting. For light documents in pencil or

thin print quality select the

LIGHT setting.

To change the contrast for individual faxes and copies

• Insert the document to be sent; display shows

DOCUMENT READY.

• Press the SET UP button; display shows SET RESOLUTION.

SET UP

START

Additional features

Setting the line monitor

Your Image 370 can be set to allow you to monitor the progress of a fax call.

When the line monitor is set to

ON, you will

hear fax tones from your Image 370’s built-in loudspeaker until the moment the document begins to be sent (ie when the paper starts to go through the machine). When set to

OFF, a

transmission is monitored only until dialling is complete.

To set the line monitor

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows

RING RESPONSE.

• Press the

or ©buttons until the display

shows

LINE MONITOR.

• Press the button; display shows

OFF.

• Use the

or ©buttons to change between

ON and OFF.

• Press the button to confirm the new

setting.

• Press the STOP button twice to return to

standby mode.

SET UP

• Press the

or ©buttons until the display

shows

SET CONTRAST.

• Press the button; display shows NORMAL.

You can now use the

or ©buttons to change

the

CONTRAST setting.

• When the setting you require is shown,

press the button to confirm it; display shows

DOCUMENT READY.

• You can now send or copy the document.

To change the default contrast

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

CONTRAST DEFAULT.

• Press the button; display shows NORMAL.

• Press the

or ©buttons to display the

available options.

• When the required setting is displayed,

press the button.

• Press the STOP button 3 times to return to

standby mode.

Additional features

• Press the button the document is

scanned and stored in memory; display shows

POLLING SET.

The stored document will be transmitted when it is polled by another machine.

To cancel polling TX and change password

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

§©

the display shows POLLING.

press the button; display shows

SET

POLL RX.

• Press the

§©

to change the display to

POLL TX.

• Press the button; display shows

PASSWORD = XXXX (password set). You can

now change your password if you wish.

• Press the button; display shows

CANCEL POLLING.

• Press the to cancel polling. Your Image

370 returns to standby.

To poll a document from another fax machine (POLLING RX)

You can retrieve a document from another fax machine in one of two ways. The other fax machine must be set, ready for polling.

Polling

This allows your Image 370 to retrieve a document from another fax machine or another fax machine to retrieve a document from your Image 370.

To set up a document to be polled by another machine (POLLING TX)

• Insert the document; display shows

DOCUMENT READY.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

POLLING.

• Press the button; display shows

SET POLL RX.

• Press the

or ©buttons to change the

display to

SET POLL TX.

• Press the button; display shows

PASSWORD=0000.

• Enter a password using the keypad.

• To poll without passwords leave your

password as

0000.

Polling calls are charged to the machine which retrieves the document.

For polling to be successful the calling machine must use the same password as you have set on your Image 370.

The password is used to protect the document being set up for polling from being polled by an unauthorised fax machine.

Please note that polling using passwords may not be possible with some fax machines.

STOP

Additional features

Using FAXBACK

The

FAXBACK button allows easy access to

polling receive

(RX) when passwords are not

being used.

• Enter the fax number you want poll.

• Press the FAXBACK button.

• Polling begins automatically.

Using PASSWORDS

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

POLLING.

• Press the button; display shows

SET POLL RX.

• Press the button; display shows

PASSWORD=0000.

• Enter the password. If no password is

entered (ie the password is left as

0000) no

password is set.

• Press the button; display shows the

current date and time. You can now use the keypad and

and © buttons to set the date

and time you want the polling to begin.

• Press the button; display shows GROUP.

• Press to poll from the group of numbers

you have stored (see page 48).

• If you do not want to use the group, change

the display to

KEY-IN using the

§©

buttons.

SET UP

FAX

BACK

• Press

;

display shows 001 ENTER FAX NO.

• Using the keypad enter the number you wish

to poll.

• Press to confirm the number; display

shows

002 ENTER FAX NO. You can enter up

to 128 different numbers. Press to finish.

• Display shows POLL RX 01 then SET POLL RX. You can now repeat the procedure to poll

at other times if you wish.

• Press STOP twice to return to standby.

• Polling commences automatically at the date

and time set.

To review and delete POLL RX SETTINGS.

• Press SET UP; display shows SET

RESOLUTION.

• Press

and ©until display shows

BROADCAST.

• Press

;

display shows MEMORY FREE X

% and then POLL RX 01 (or BROADCAST 01

a broadcast has been programmed).

• Use the

and © buttons to scroll back and

forward through the stored files.

• Press when the entry you want to review or

delete is displayed; display shows

ERASE.

• Use the

and © buttons to scroll between

the available options;

ERASE and PRINT

TEL LIST.

• When the option you want is displayed press

to select. Selecting

ERASE will delete an

entry. Selecting

PRINT TEL LIST will print

out a list of the telephone numbers you want to poll, together with the polling date & time.

• Press STOP to return to standby.

Setting the incoming fax size

Your Image 370 is pre-set to reduce incoming faxes to fit onto a smaller page area. Documents can however be received normal size.

The available settings are:

AUTO REDUCTION (default setting)

In this mode faxes are automatically reduced to 97% to allow them to fit onto an A4 sheet of paper. This slight reduction in size ensures a complete A4 document, together with the sender’s ID is printed on a single sheet of paper.

NORMAL

In normal mode, faxes are printed full size. This means that if the sender’s ID information is set to OUTSIDE the fax it may spill into a second sheet.

CUT OVER LENGTH

In this mode faxes are printed full size but if a fax is larger than A4, your Image 370 will ‘cut’ off and not print the excess image area.

SET UP

To change the incoming fax size

• Press the SET UP button; display

shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

RX PRINT MODE.

• Press the button; display shows

AUTO REDUCTION.

You can now use the

or ©buttons to change

the

RX PRINT MODE setting.

• When the setting you require is shown in the

display, press the button to confirm the new setting.

• Press the STOP button three times to return

to standby mode.

Additional features

NO DATE TIME TX/RX PAGES DURATION DISTANT STATION ID RESULT

01 21/85 14:54 TX 01 001 00:3688 +441727862773 OK 02 21/85 14:55 TX 01 001 00:3688 +81727862773 OK 03 22/85 15:36 RX 01 003 00:3688 01689857904 OK 04 22/85 14:38 RX 01 002 00:3688 822218120 OK 05 23/85 10:14 TX 0100101 001 01:1588 81485570260 OK 06 23/85 12:18 TX 0100201 004 01:3688 +01727862773 OK 07 24/85 09:15 TX 0100301 002 01:2088 +441727862773 OK 08 24/85 13:20 TX 0100401 002 01:5088 822218120 OK

To manually print an activity report

This will give you a list of up to the last 40 transactions and details the date, time, number of pages, duration, the far end ID and the result of each fax. Example shown below.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

• Press the button; display shows SETTINGS.

• Press the

or ©buttons until the display

shows

ACTIVITY REPORT.

• Press the button.

• The activity report will now be printed.

Additional features

Print-outs

Your Image 370 can print out a list of settings, activity reports, confirmation reports, a list of names and numbers stored in the directory and a list of functions.

To print a list of settings

This will give you a list of your Image 370’s user setable functions and their current settings.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the button, your Image 370 will

now print a list of its current settings.

SET UP

Number in Broadcast

telephone list

Broadcast Number Number of attempts

Additional features

To switch off auto-activity report

Your Image 370 is pre-set to automatically print an activity report after every 40 transactions. If required, this facility can be switched off.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the button; display shows

AUTO PRINT = ON.

• Press the

or ©buttons to change

between

AUTO PRINT =ON and AUTO

PRINT =OFF.

• When the setting you require is shown in the

display press the button to confirm the new setting.

• Press the STOP button three times to return

to standby mode.

SET UP

To set individual transmission report

Your Image 370 is pre-set to automatically print out a report if a fax transaction fails.

If required, this can be changed to print a report after every transmission (

TX) and/or

every reception (

RX). It can also be switched

off completely.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

MESSAGE REPORT.

• Press the button; display shows

AUTO TX REPORT.

• Press the button; display shows

ERROR ONLY.

• Press the

or ©buttons to change between

ERROR ONLY, OFF and ALL.

• When the required setting is shown press

the button; display shows

AUTO RX

REPORT.

• The RX option can now be set by following

the above procedure.

• Press the button to confirm the setting.

• Press the STOP button three times to return

to standby mode.

SET UP

Additional features

To manually request individual reports

If your Image 370 is not set to automatically print a confirmation report after every transaction you can request a report as required.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

shows

CONFIRM TX/RX.

• Press the button; display shows

CONFIRM TX.

• Press the

between

CONFIRM TX and CONFIRM RX.

• When the setting you require is shown in the

display press the button; the display will show the duration, the number of pages and the result of the last transaction. The display then shows

MESSAGE REPORT.

• You can now either press the STOP button

three times to return to standby mode or press the button to get a printed report detailing the last transaction.

SET UP

To print a list names and numbers stored in your Image 370’s telephone directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

shows

PHONE BOOK.

• Press the button; your Image 370 will

now print a list of names and numbers stored in its one touch memory and directory.

To print a list of functions

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

shows

FUNCTION LIST.

• Press the button; your Image 370 will

now print a list of its available functions.

SET UP

Additional features

To set the answering machine ring response

This is the ring response when your Image 370 is set to ANS/FAX mode. The factory setting is 4 rings and you may want to change this.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows RING RESPONSE.

• Press the button; display shows

NO. OF RINGS FAX.

• Press the

shows

NO. RINGS ANSFAX.

• Press the button; display shows

RING RESP = 4 RINGS.

This is the number of times your Image 370 will ring in ANS/FAX MODE before answering.

• Use the keypad to change the ring response.

• When the new ring response is shown, press

the button to confirm the setting.

• Press the STOP button four times to return

to standby mode.

SET UP

Setting the ring response

The ring response is the time that your Image 370 allows before answering a call.

To set the fax ring response

This is the setting for use in AUTOFAX mode.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows RING RESPONSE.

• Press the button; display shows

NO. OF RINGS FAX.

• Press the button; display shows

RING RESP=1RINGS.

This is the number of times your Image 370 will ring in FAX MODE before receiving a fax.

• Use the keypad to change the ring response.

• When the new ring response is shown, press

the button to confirm the setting.

• Press the STOP button four times to return

to standby mode.

Your Image 370 can be set to ring between 1 and 9 times before answering a call.

If your remote access password has been set, Time Saver facility will come into operation (see page 24).

SET UP

Adjusting the ring time

When your Image 370 is set to TEL/FAX mode it answers all calls after one ring and then checks whether the incoming call is a fax call or voice call. If it is a voice call, your Image 370 will ring and the display will show

LIFT

HANDSET to indicate that you should answer

the call by lifting the handset. Your Image 370 is preset to ring for 20 seconds and after this time, if the handset is not lifted, it prepares to receive a fax. If you find that this ring time is too long or too short you can change it to any time between 10 and 30 seconds.

To change the ring time

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows LINE

SET-UP.

SET UP

Additional features

• Press the button; display shows RING RESPONSE.

• Press the button; display shows NO RINGS FAX.

• Press the

shows

RING TIME.

• Press the button; display shows

TEL/FAX = 20sec.

• You can now change the time using the

keypad to enter digits and the

or ©button

to move the cursor.

• When the time you want is displayed press

the button to confirm the setting; display shows

PSTN/PBX.

• Press the STOP button three times to return

to standby.

It should be noted that only the Image 370 will ring whilst the display shows LIFT HANDSET. Other telephones connected to the same circuit will not ring during this period.

Additional features

Setting up a Group

If there is a group of people to whom you regularly send the same faxes you can store their names into a group to enable you to send them all faxes very simply using the Broadcast feature. The names in the group must be names that you have already stored in the Directory or One-Touch memories. You can have up to 50 names in the group.

You can also use the group when polling.

To program a group

• Press the SET UP button, display shows

SET RESOLUTION.

• Press the

shows

GROUP SET-UP.

• Press the button, display shows ENTER NAMES then DESTINATION 01.

• Select a name from the directory by entering

the first letter of the name using the keypad and by scrolling through the entries using the

• When the name you want is displayed press

the button to confirm the setting, display shows

DESTINATION 02.

• Select the next name you want in the group

and press the button to confirm the setting, display shows

DESTINATION 03 and

TICK TO FINISH alternately.

Silence Detector

This enables your Image 370 to receive faxes, in

ANS/FAX mode, from a machine which does not

send fax calling tones. It is pre-set to 6 seconds and you should not have to change it. However, if you find you are missing such faxes you could try changing it to 3 seconds. If your Image 370 switches to fax in error during a voice call try changing it to 9 seconds.

To set the silence detector

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

OGM.

• Press the button; display shows

FAX DETECTION.

• Press the

shows

SILENCE DETECTOR.

• Press the button; display shows ON.

You can now choose to change the silence detector period or switch it to

OFF.

• Press the

ON to OFF.

• Press the button to confirm your setting.

• If you chose ON, the display shows

6 SECONDS.

• Use the

3, 6 and 9 seconds.

• When the required setting is shown, press

the button to confirm it.

• Press the STOP button three times to return

to standby mode.

SET UP

• Repeat this procedure until you have stored

all the names you want in the group and then press the button to finish, display returns to standby.

To edit a group

If you already have a group programmed you can add to and delete names from it or, alternatively, delete the whole group

• Press the SET UP button, display shows

SET RESOLUTION.

• Press the

shows

GROUP SET-UP.

• Press the button, display shows EDIT

GROUP then

• Press the

available options -

ADD ENTRIES ?, DELETE

ENTRIES ? and DELETE GROUP ?

• When the option you want is displayed press

the button to confirm the setting.

• If you selected ADD ENTRIES ?, display

shows

DESTINATION XX. Add entries as in

‘To program a group’.

• If you selected DELETE ENTRIES ?, display

shows

SELECT NAME and then the first

name in the group. Press the

buttons to select the name you want to delete and then press the button to delete it, display shows

ENTRY DELETED

and then DELETE ENTRIES?. Repeat this procedure until you have deleted all the

SET UP

Additional features

required names. Press the STOP button twice to return to standby.

• If you selected DELETE GROUP ?, display

shows

DELETE ALL ? Press the button

again to delete the entire group, display shows

GROUP SET-UP. You can now enter a

new group or press the

STOP button to

return to standby.

Broadcasting

You can send a fax to a large group of people (up to 128) using the broadcast feature. You can use this feature to send faxes to everybody in your pre-programmed group or you can enter other fax numbers manually. Using Broadcast, documents are first stored in the Image 370's memory. You can program as many broadcasts as you want until all the available memory has been used. You can choose the date and time that the documents are sent.

To set up a broadcast

• Press the SET UP button, display shows

SET RESOLUTION.

• Press the

shows

BROADCAST.

• Press the button, display shows FILE

MANAGEMENT.

• Press the

button, display shows

PROGRAM.

• Press the button, display shows date and

time - this is the date and time at which the broadcast will be made.

• If you want to delay sending, then enter the

date and time you require using the keypad and

and ©buttons.

• Press the button, display shows GROUP.

• Press the

available options -

GROUP and KEY-IN.

• When the option you want is displayed press

the button to confirm the setting. If you select

GROUP the document will be scanned

into memory and then sent to each member of your pre-programmed group - see ‘Setting up a group’ page 48 - at the date and time set.

• If you select KEY-IN the display shows 001 ENTER FAX NO and then the display clears

for you to enter the destination number. You can now enter the number using the keypad, the one-touch keys or the Directory.

• Press the button, display shows 002 ENTER FAX NO for you to enter another

number. Repeat this procedure until all numbers have been entered (up to 128).

• When all numbers have been entered press

the button again and the document will be scanned into memory. The document will be sent to each entered number starting at the date and time set.

• Press the STOP button to return to standby

mode.

Additional features

SET UP

Additional features

To set up multiple broadcasts

After you have set up your first broadcast you can set up further broadcasts, to send other documents to other destinations, before the previous broadcast(s) has been sent.

You can keep adding broadcasts until all the available memory has been used.

• Press the SET UP button, display shows

SET RESOLUTION.

• Press the

shows

BROADCAST.

• Press the button, display shows FILE MANAGEMENT.

• Press the button, display shows

MEMORY FREE XX% and then BROADCAST 01 YP (YP = no of pages, so 2P = pages).

• If you have enough unused memory to store

the document you want to send (a standard Slerexe letter (see page 65) uses about 2.5% of memory at normal resolution) you can add another broadcast.

• Press the STOP button, display shows PROGRAM.

• Press the button, display shows date and

time - this is the date and time now proceed as in To Set Up a Broadcast (see page 50).

• If you want to delay sending, then enter the

date and time you require using the keypad and

or ©buttons.

• Press the button, display shows GROUP.

SET UP

Managing a broadcast file

If you have a document stored ready for broadcasting you can print out a copy, print a list of the numbers to which it is to be sent (together with send date and time) or you can delete it to prevent it being sent.

• Press the SET UP button, display shows

SET RESOLUTION.

• Press the

shows

BROADCAST.

• Press the button, display shows FILE MANAGEMENT.

• Press the button, display shows

MEMORY USED XX% and then BROADCAST 01 YP (YP = no of pages, so 2P = pages)

• You can use the

• When the broadcast you want is displayed,

press the button, display shows

ERASE !?.

• Press the

available options -

ERASE !?, PRINT TEL LIST

and PRINT FILE.

• When the option you want is displayed press

the button to confirm the setting.

• If you select ERASE !? the document will be

deleted from memory and the display shows the next broadcast in the list or

QUEUE

EMPTY if all have been deleted.

SET UP

Setting the distinctive ring

If you subscribe to a distinctive ring service you can have two telephone numbers, each with its own ring tone, on a single line. Your Image 370 can be set to respond only to the distinctive ring. (Providing it has the ringing cadence, 1 second on, two seconds off.)

To set the distinctive ring

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button, display shows RING RESPONSE.

• Press the

shows

DIST. RING.

• Press the button; display shows ON.

• Press the

ON to OFF.

• When the required setting is shown, press

the button to confirm it.

• Press the STOP button three times to return

to standby mode.

SET UP

Additional features

• If you select PRINT TEL LIST a list of the

destination numbers you have entered for that broadcast, along with the date and time transmission is due to start, will be printed.

• Press the STOP button to return to standby.

• If you select PRINT FILE a copy of the stored

document will be printed.

• Press the STOP button three times to return

to standby.

Polling SET-UPS are also managed using the file management option. If you have any polling requests set, these may be interspaced with the Broadcast files.

Using the recall button

If you have an ordinary telephone extension to a PBX, you would normally use the

RECALL

button to put a call on hold and transfer it to another extension.

The

RECALL button can also be used in

conjunction with BT Select Services.

If you are a BT customer connected to a digital exchange, you can subscribe to a range of BT’s Select Services. If you wish to subscribe to any of these services, contact us on Freefone 0800

800 150 for residential customers or Freefone 0800 800 152 for business

customers (9am to 5pm, Monday to Friday).

If you are not a BT customer, please contact your network provider for information about their network based services.

Remote start

If you answer a call on an extension telephone, on the same line as your Image 370, and find it is a fax call, you can switch your Image 370 into fax receive mode by dialling 19 (provided it is a

Touchtone

telephone).

If it is a fax call you will normally hear a beep every 3 seconds.

Additional features

If the extension telephone is connected in the piggy back socket on the Image 370 line cord you must dial 19 within 1 minute of answering.

If the extension telephone is connected elsewhere you must dial 19 within 30 seconds of answering.

When you hear the Image 370 responding with fax tones, replace the extension handset.

Using callback

When sending a fax you can request voice contact by pressing the button. This will prompt the other party to pick up their handset after the last page has been sent. If they respond to your request your Image 370 will alert you with tones and the display will show

LIFT

HANDSET. Lift the handset to speak to the

other party (there may be a short delay before connection).

If the other party does not respond your Image 370 will instruct their fax machine to print out your callback number along with a message requesting a telephone call.

See page 27 for storing your call back number.

This feature also works when receiving a fax but, in this case, the sender will be prompted to pick up their handset at the end of the curr ent page.

Using BT Select Services

Your Image 370 has the BT Select Services,

Call Return and Call Diversion pre-programmed

into it ’s

ONE TOUCH memory:

To use Call Return

The Call Return facility, which lets you find out the number of your last caller, is free.

• To hear who called you last, lift the handset

or press the button.

• Press the CALL RETURN button.

• You will hear an exchange announcement

telling you the telephone number.

• If the number has been withheld, the

exchange announcement will say: ‘The caller withheld their number’.

To use Call Diversion

You can programme your Image 370 to divert incoming calls to another number.

can use

Call Diversion to divert calls:

• If they aren’t answered within 15 seconds.

• If your phone is engaged.

• If they aren’t answered or your phone is

engaged.

When making a call, if you want to withhold your own number, dial 141 before you dial the phone number. You will need to do this even if your number is ex-directory.

Call Return

Additional features

• Lift the handset or press the button.

• Press the CALL DIVERSION button; display

shows ✱

21✱.

• Follow the instructions given over

the network.

• Replace the handset or press the button.

To cancel Call Diversion

• Lift the handset or press the button.

• Press the CALL DIVERSION button; display

shows

#21#

, your Image 370 will confirm

cancellation.

• Replace the handset or press the button.

Charges

You pay for the second part of the call only (ie from your number to the number you have diverted the call to). If you are diverting a call to a cellular phone, charging will begin either when the call is answered, or when the network answers.

Call Divert

Please note

If you store ONE TOUCH numbers in a Select Services memory location the Select Services are automatically overwritten. Once a ONE TOUCH number is deleted Select Services are automatically restored.

Document and paper jams

Document jam

• If a document you are sending gets jammed,

the display shows

DOCUMENT JAM.

• Press the STOP button; this may clear the

problem. If not, remove the handset and press the

PUSH TO OPEN button and pull

the front panel open as shown below.

• Remove any documents in the document

scanner unit.

HelpIf you have any problems using your Image 370, this

section will give you the most common solutions.

Paper jam

If paper should get jammed:

• You must first remove any loose sheets from

the paper holder.

• Open the front panel, as for a document jam.

• Push up the green buttons marked 1and 2.

• Pull forward the document scanner unit as

shown below.

Document scanner unit

Optical scanner

Button 2

Button 1

Paper holder

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

Help

• Gently pull open the paper feed cover, taking

care not to detach it from the green clips.

• Remove any paper jammed inside it.

• Close the paper feed cover until it clicks

shut, on both sides.

• Close the document scanner unit and close

the front panel.

Open paper feed cover

Green clip

Paper feed cover

Changing the print ribbon

To remove the print ribbon

Remove the handset from it’s cradle before opening the front panel. This will prevent it falling off when the panel is opened.

Remove all loose sheets of paper from the paper holder.

• Open your Image 370 by pressing the PUSH TO OPEN button on the front of the main unit.

PUSH

OPEN

When the display shows NO RIBBON faxes can still be received. They are stored in memory until the ribbon is replaced when they are automatically printed out.

Documents will be received until the memory is full. The memory will hold up to 40 sheets of the standard Slerexe letter (see page 65). Please note that the document memory is also used for broadcasting and polling.

When the print ribbon is exhausted the display will show NO RIBBON.

Help

• Pull the front panel open as shown below.

• Opening the front panel will reveal the

document scanner unit.

• Push up the green buttons marked 1 and 2.

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

Button 1

Document scanner unit

Optical scanner

Button 2

• Open the document scanner unit by pulling

it forward as shown below.

• Pull open the paper feed cover and remove

the sheet of paper held in the paper feed. Close the paper feed cover until it clicks shut on both sides.

• The green hook located at the rear of the

print ribbon compartment is for use when removing the print ribbon.

Green

Hook

Paper feed cover

IMPORTANT

When removing the print ribbon make sure

to remove and

save the cog and spigot from the

front roll as these will need to be inserted in

the new print roll.

Help

• Remove the hook from its housing and use

it to remove the old print ribbon by hooking it under the cog (

1) and lifting it up (2).

• Lift out the front roll.

• Push the print roll up against the spring

loaded green spindle (

1) and lift the print

roll out of the compartment (

2).

Spring loaded green spindle

Replace the Green Hook in its holder.

To insert the new print ribbon

• Remove the print ribbon from its packaging

and insert the cog and the spigot from your old print ribbon into the front roll as shown below.

• Remove the elastic tie from around the new

roll but don’t allow the ribbon to unroll at this stage.

Insert the cog here

Insert the

spigot here

Back roll

Groove

Cog

Key

Shoulder

Front roll

Help

The end of the front roll into which the spigot must be inserted has two grooves cut into it. Insert the spigot right up to the shoulder, making sure the keys fit into the grooves. (See below.)

• Insert the fully assembled print ribbon into

the print ribbon compartment, inside the base unit (as shown below).

Groove

Spigot

Shoulder

Key

Print ribbon compartment

• Place the end of the back roll over the spring

loaded green spindle inside the print ribbon compartment (see below). Push the print ribbon up against the green spindle (

1) and

lower the other end of the ribbon into the compartment (

2).

Spring loaded green spindle

Help

• Lower the front roll into the lower

compartment (

1) and press down firmly the

left and right ends to make sure the cog and spigot are sitting correctly in their black plastic housings (

2 & 3).

Make sure that the cog on the print ribbon is to the left as you look at the machine.

• Make sure that the ribbon is unrolling from

the top of the back roll (

1) onto the back of

the front roll (

2).

• Take up any slack by winding back the

back roll.

• Close the document scanner.

• Shut the front panel.

Print ribbon will not feed

• Open the front panel and scanner unit, as for

a paper jam.

• Check that the print ribbon is inserted

correctly and that it is not creased or crumpled.

• Make sure that the optical scanner unit and

the cover are properly closed.

If you feel any resistance when closing the document scanner unit, check that the front ribbon roll is fully inserted.

Help

Cleaning the optical scanner

If there is a problem with the quality of a fax you have sent, or a document you have copied, the optical scanner may need cleaning (see below).

• Remove the handset, press the PUSH TO OPEN button and pull the front panel open

as shown below.

• Clean the glass of the optical scanner with a

cloth such as a VDU Screen Wipe or cloth dampened with a specific glass-cleaning product. Dry the glass carefully. Do not pour or spray cleaning product onto the glass. Take care not to scratch the glass.

• Close your Image 370.

Optical scanner

• Test that the optical scanner is clean by

copying a blank sheet of paper. If the copy is not clear, check the glass again. If copies are still not clear, call the Customer Helpline Service on

Freefone 0800 854 726.

Help

Fax error codes

If a fax transmission or reception fails the reason for failure is logged as an error code and will be shown on problem reports and activity reports. The code explanations are shown below.

Sending

Error code Meaning

01 Failure during call set-up negotiations

prior to transmitting first page.

02 The paper size of the document being

sent is too long or document jam.

03 Communications failure between pages. 04 Poor received document quality at far

end due to line conditions.

05 Sending stopped due to problem with

far end.

06 Compatibility problems between

machines.

STOP Stop button pressed.

Receiving

Error code Meaning

11 Failure during call set-up negotiations

prior to receiving first page.

12 Out of paper, paper jam or out of ribbon. 13 Communications failure between pages. 14 Poor received document quality due to

line conditions.

17 Receiving stopped due to problem with

transmitting machine.

19 Polling failed due to wrong password

being set.

STOP Stop button pressed.

Technical specification

Technical

specification

1 Type High speed, portable, desktop transceiver. 2 Scanning system Contact image sensor. 3 Printing system Thermal print head via transfer ribbon. 4 Print ribbon capacity 60m ribbon will print approximately 160 A4 sheets. 5 Transmission speed 9600/ 7200/ 4800/ 2400 bps with automatic fallback and

error correction.

6 Compression system MH and MR coding. 7 Resolution STANDARD mode 3.58 line/mm.

FINE mode 7.7 line/mm. SUPERFINE mode 15.4 line/mm. PHOTO mode 16 grey scales.

8 Document size Width: 210 to 216mm.

Length: 150mm to 600mm. Weight: 70 to 90 gsm

9 Scanning width 210mm. 10 Recording paper (A4) 210 x 297mm. Weight: 70 to 90 gsm. 11 Dimensions (W)280mm x (D)220mm x (H)275mm (400mm with paper

installed).

12 Weight 3.5kg approx. 13 Power consumption 20-80W under normal operating conditions. 14 Document memos size Approx. 40 A4 Slerexe letters at normal resolution.

(See page 65.)

15 Answer machine memory size Up to 15 minutes including out going messages.

Technical specification

Standard Slerexe letter. Image 370’s document

memory will hold up to 40 pages of this letter at A4 size at normal resolution. Finer resolutions and more detailed documents use more memory.

Technical

information

Technical information

Choosing a position

Your Image 370 should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places.

Warning

The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 60%. It should not be used in bathrooms or near water.

Connecting to the UK network

Image 370 is tested and approved for connection to the UK network, provided that it is used in accordance with the guidelines in this booklet.

Approval number

BABT Certificate Number 607333/Approval Number for the Image 370 APPROVED for connection to telecommunication systems specified in the instructions for use subject to conditions set out in them. CE compliant to 89/336/EEC (EMC Directive) and 73/23/EEC (low voltage directive).

Approval for use

This apparatus has been approved for use with the following facilities: One touch keys for PHONE and FAX Terminal and subscriber identifier Transmission status report Manual mode Auto/manual answer Polling 5 sheet document feeder Fax switch Simple telephone Answer machine Broadcast

You may connect it

To direct exchange lines. To extensions with new plug and socket arrangements provided with these direct exchange lines. To compatible switchboards.

You may NOT connect it

To shared service (party) lines.

The connection to the telecommunication system must be unplugged before the earth is disconnected. The connection to the telecommunication system must not be hardwired.

This apparatus may be used on telecommunications systems employing loop disconnect or MF signalling.

Any other usage will invalidate the approval of the apparatus if, as a result, it then ceases to conform to the standards against which approval was granted.

How many phones you can have

Your exchange line provides only a small current to make your telephone ring. Although you may have any number of sockets it is important to limit the number of telephones and other items of apparatus connected to the line by these sockets. This ensures that each telephone will receive enough current to ring.

Every telephone or item of apparatus has a Ringer Equivalence Number (REN)

In most cases a standard line should provide enough current for two or more telephones or items of apparatus, if the REN’s add up to no more than 4.

Image 370 has a REN of 1. Any telephone provided by BT may be assumed to have a REN of 1 unless otherwise stated on the base. Even where the number of telephones has been limited, there is no guarantee that the different types of telephone on the same line will ring.

The provided handset must only be connected to the socket on the side of the machine.

Another approved handset may be connected but the apparatus has been calibrated and approved for the provided handset.

While operation may be possible initially, changes to or modernisation of the network, taking place in the normal course of events, may result in the apparatus being connected to a network service with which it is not designed to be compatible. Failure of the apparatus to work under these circumstances may not be the responsibility of the network operator.

In the unlikely event of any such problems occurring, the user should contact the supplier or maintainer of the apparatus.

Difficulty may be experienced when making calls from other apparatus. These:

• difficulties in making a call

• problems in telephone conversation being experienced by both parties to the call.

Connecting to switchboards

Your Image 370 is approved only for use with a compatible switchboard including those which do not provide secondary proceed indication.

If you do have a compatible switchboard, it cannot be guaranteed that the Image 370 will operate correctly under all possible conditions of connection. If you have any difficulties, contact BT on 0800 800 152

Safety warning

Interconnection circuits should be such that the equipment continues to comply with the requirements of 4.2 of EN 41003 for TNV circuits and 2.3 of EN 60950 for SELV circuits, after making connections between circuits.

Interconnection directly, or by way of other apparatus, of ports marked Safety Warning. See instructions for use. Use with ports marked or not so marked may produce hazardous conditions on the network. Advice should be obtained from a competent engineer before such a connection is made.

Technical information

Index

Activity report (print out) 44 Additional features 37 Answering machine 19

On/Off 21 Answering machine connection 46 Answering machine controls 3 Answering ring response 46 At a glance 4 Auto-activity report 44 Broadcasting

Managing a file

Multiple 51

Set up 50 Callback 53 Callback number 15 Call Diversion 54 Call return 54 Call screening 23 Contrast 38

Dark original 38

Default 39

Light original 38

Normal 38 Control panel 2 Copying 35 Date and time 16 Dial mode 17

Directory 30

Deleting 32 Dialling 31 Editing 31 Entering a pause 31 Names and numbers 30 Print out 45

Storing 30 Distinctive ring 52 Document jam 55 Electrical storm warning 7 Error codes 62 Faxback 41 Fax machine 33

Delaying a fax 36

Fax size (incoming) 42

Loading documents 33

Receiving a fax 35

Sending a fax 34

Stopping a fax 34 Fax ring response 46 Front panel (opening) 8 Functions list (print out) 45 Hands free dialling 18 Handset cord 11 Help 55 Helpline 6

Index

Incoming messages 21

deleting 22

playback 21 Line monitor 39 Memos 23 Message indicator 21 One-touch names and numbers 27

Deleting 29

Dialling 29

Editing 28

Entering a pause 29

Memory label 29

Storing 27 Optical scanner (cleaning) 61 Outgoing messages 19

Playback 20

Recording 20 Paper

Jam

Loading 12 Passwords 41 Phone socket 11 Polling 40 Power supply 12 Print outs 43 Print ribbon 8

Changing 56

Cog 9

Inserting 8

Replacements 8

Spigot 9 Pulse 16 Recall 40

Recall buttons 53 Receiving a fax 35 Receive mode

Ans/fax

Autofax 17 Manual 17 Tel/fax 17

Recording paper

Jam

Loading 12 Recording time 22 Redial 18, 26 Remote access 24 Remote start 53 Resolution (fax) 37

Default 37

Fine 37

Normal 37

Photo 37

Super fine 37 Resolution (copy) 37 REN 65 Ring response 46 Ring time 47 Select Services 54 Sender 10

Entering 13

Position 13 Sender ID 13 Sending a fax 34 Setting up as a group 48 Silence detector 48 Speaker volume 27

Standard Slerexe letter 64 Technical information 65 Technical specification 63 Telephone 26

Making a call 26

Redial 26 Telephone line cord 11 Time 15 Time saver 24 Transmission 34 Transmission report (print out) 49 Telephone 26 Tone 48, 52 Volume (in-built speaker) 27

Index

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

607333

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 1997. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Taiwan. Issue 1 (6/97). Designed by The Art & Design Partnership Limited.

BT IMAGE 370 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual