BT IMAGE 350 User Manual

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Image 350 combined fax, copier and telephone

User guide

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

Image 350

Combined Fax Copier & Telephone

Please open this page for an ‘at a glance’ guide to your Image 350 fax machine.

STOP

FAX

BACK

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

Control panels

P Pause button - inserts a pause

when entering a number.

R Recall button - for use with

switchboards and BT Select Services.

FAXBACK Automatically retrieves a

document from a fax machine set ready for polling.

START Press to begin sending or

copying a document.

STOP Press to stop faxing or copying.

Also takes you back to standby mode during programming.

REDIAL Redials phone and fax numbers. SET UP Use to enter sub-menus when

changing fax settings.

RECEIVE Use to access the receive mode MODE options.

DIRECTORY Stores up to 40 names, phone

and fax numbers. Moves the cursor through the

display. Shown as

§©

throughout this guide. Use to confirm settings. Activates the line monitor before

dialling phone or fax numbers.

STOP

FAX BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

At a glance

Image 350

Combined Fax Copier & Telephone

Paper holder

Holds up to 50 sheets of A4 (210 x 297mm) paper.

Automatic document feeder

Holds up to 5 pages ready to be faxed.

Keypad

Use to dial numbers and to enter names and numbers in the memory.

Handset

Paper support

Supports paper in the paper holder.

Open button

Press to open the front panel when accessing the document scanner unit or inserting a new print ribbon.

Display

Displays names, telephone and fax numbers.

One touch panel

Stores ten one touch names, telephone and fax numbers.

Select Services buttons

Pre-programmed Call Return and Call Diversion.

In this guide

At a glance 4

Introduction 6

Setting up 7

Using the telephone 18

Using the fax machine 25

Additional features 29

Help 43

Technical specification 51

Technical information 52

Index 54

Hints and tips boxes

In this user guide we’ve included helpful tips and useful notes. They are shown in grey boxes.

Customer Helpline

If you have problems with your Image 350, call the BT Helpline on

Freefone 0800 854 726.

Introduction Your Image 350 fax machine is

designed for ease of use and made to the high standards set by BT

We thank you for choosing a BT product and expect that you will have many years of quality service

Please read these instructions carefully before use, and keep this user guide for future reference.

For your records

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Purchase price:

(Proof of purchase is required for warranty purposes, so please keep your receipt)

Introduction

Customer Helpline

If you have problems with your machine, call the Image 350 Helpline on

Freefone 0800 854 726.

Check that your Image 350 is complete. When you unpack you must have:

• Image 350 combined fax, copier and

telephone base unit

• handset

• telephone line cord

• handset cord

• mains power supply unit

• starter print ribbon (20m)

• print ribbon cog and spigot.

Setting up

Setting upFollow these steps to get your Image 350 up

and running and ready to use

Electrical storm warning

We advise you to disconnect your Image 350 during electrical storms as it may be damaged.

If a fault occurs during the 12 month warranty period due to accidental or wilful damage (including lightning and electrical damage) BT will not replace or repair the equipment free of charge. If any damage of this nature occurs, please claim against your home contents insurance.

1 Insert the print ribbon

A starter print ribbon is included with your Image 350. The ribbon is used to print documents and must therefore be inserted into your Image 350 before you can receive or copy documents.

To insert the print ribbon

If you have already connected it, remove the handset from it’s cradle before opening the front panel. This will prevent it falling off when the panel is open.

• Open your Image 350 by pressing the PUSH TO OPEN button on the front of the main unit.

• Pull the front panel open as shown below.

• Opening the front panel will reveal the

document scanner unit.

• Push up the green buttons marked 1and 2.

Setting up

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

A 20m starter print ribbon is included with your Image 350, however when it needs replacing a 60m ribbon should be used. A 20m ribbon will print about 53 A4 sheets. A 60m ribbon will print about 160 A4 sheets. To ensure that you always have a spare ribbon in stock call Freefone 0800 590 009.

PUSH

OPEN

Document scanner unit

Optical scanner

Button 2

Button 1

If a fax is being received when the ribbon runs out, the current page will be printed but any further pages will be lost.

Setting up

The end of the front roll into which the cog must be inserted has a single groove cut into it. This ensures that the cog is positioned correctly and prevents it from slipping once inside the roll. Insert the cog right up to the shoulder, making sure the key fits into the groove.

The end of the front roll into which the spigot must be inserted has two grooves cut into it. Insert the spigot right up to the shoulder, making sure the keys fit into the grooves.

• Open the document scanner unit by pulling

it forward as shown below.

• Remove the print ribbon from it’s packaging

and insert the cog and the spigot (supplied) into the front roll as shown below.

Insert the cog here

Insert the

spigot here

Back roll

Groove

Cog

Groove

Spigot

Key

Shoulder

Key

Front roll

• Lower the front roll into the lower

compartment (

1) and press down firmly the

left and right ends to make sure the cog and spigot are sitting correctly in their black plastic housings (

2 & 3).

Make sure that the cog on the print ribbon is on the same side as the cog inside the print ribbon compartment.

• Insert the fully assembled print ribbon into

the print ribbon compartment, inside the base unit, as shown below.

• Place the end of the back roll over the spring

loaded green spindle inside the compartment. Push the print ribbon up against the spindle (

1) and lower the other

end of the ribbon into the compartment (

2).

Spring loaded green spindle

Print ribbon compartment

Setting up

• Make sure that the ribbon is unrolling from

the top of the back roll (

1) onto the back of

the front roll (

2).

• Take up any slack by winding back the

back roll.

• Close the document scanner.

• Shut the front panel.

2 Connect the handset cord to the handset and the base unit

Plug the handset cord into the socket on the handset. Plug the handset cord into the socket on the base unit.

If you feel any resistance when closing the document scanner unit, check that the front ribbon roll is fully inserted.

3 Plug the telephone line cord into the main unit

4 Plug your Image 350 into the BT socket

If you do not have a BT socket, call

Freefone 0800 800 150 and ask for a BT

engineer to come and fit the correct socket. This is a chargeable service.

H/SET

Setting up

Handset line cord

Telephone line cord

LINE

5 Plug the 24v DC power supply cable into the main unit

The power socket is located on the back of your Image 350.

6 Now plug the mains lead into a convenient 13 amp mains power socket

Once connected to the mains your Image 350 will beep and the display will show

NO PAPER.

7 Load the paper

Your Image 350 prints onto plain paper. Your Image 350 will hold up to 50 sheets of A4 paper (210 x 297mm).

• Extend the paper support.

• Insert the paper as shown below.

STOP

FAX

BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

If your image 350 is connected to the mains power supply before paper is inserted into the paper holder, it will beep three times and the display will show NO PAPER. To cancel this display paper must be inserted into the paper holder.

Push the plug in firmly to ensure it is fully inserted into the socket.

Setting up

■ ■ ■ ■ ■ ■ ■

24VDC

O C O

Paper support

Setting up

8 Entering your sender ID

Your name and fax number can be printed at the top of each page you send, this is called your sender ID.

To set your sender ID

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the button; display shows ENTER NAME followed by the currently set name

(if one has been previously set).

• Using the keypad enter your name. You can

enter a name of up to 20 characters.

• Use the keypad to type in letters by pressing

the number button which displays the letter you want. Press the button until the letter you want is shown.

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• When you have entered your name, press

the button, the display shows

ENTER

FAX NO.

• Using the keypad enter your fax number.

You can enter a number of up to 20 digits.

• When you have entered your fax number,

press the button to confirm the new entry, the display shows

CALL BACK

TEL NO.

• Press the STOP button three times to return

to standby mode.

Use the©button to move forward through the display. Use the §button to delete characters. Use the P button to enter a space.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

SET UP

9 Entering a call back number

As well as your name, you can also store a telephone number on which you can be contacted. This is called your call back telephone number.

During a fax transaction you can request voice contact by pressing the button. If the other party does not respond, your Image 350 will instruct the other fax machine to print out your call back number along with a message requesting a telephone call.

To set your call back number

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the

or ©buttons until the display

shows

CALL BACK TEL NO.

• Press the button; display shows the

currently set call back number (if one has been previously set).

Setting up

SET UP

• Using the keypad, enter your call back

telephone number. You can enter a number of up to 20 digits.

• When you have entered your call back

telephone number, press the button to confirm the new entry; the display shows

SET DATE/TIME.

• Press the STOP button three times to return

to standby mode.

For further information on call back see page 40.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

Use the©button to move forward through the display. Use the §button to delete characters. Use the P button to enter a space.

Setting up

10 Setting the date and time

The display shows the time when your Image 350 is in standby mode. Your Image 350 can also print the date and time at the top of each fax it sends.

To set the date and time

• Press the SET UP button; display

shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

USER DATA.

• Press the button; display shows

SENDER ID.

• Press the

or ©buttons until the display

shows

SET DATE/TIME.

• Press the button; display shows the

currently set date and time.

• Using the keypad enter the new date and

time setting. After each digit is entered the cursor will automatically move on to the next digit space.

SET UP

• When the correct date and time is shown in

the display press the button to confirm the new setting. The display shows

USER

DATA.

• Press the STOP button twice to return to

standby mode.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

Your Image 350 displays the date and time in the following order: DayDay/MonthMonth/ YearYear HourHour:MinuteMinute using the 24-hour clock for the time. For example, to set 25 minutes past 4 in the afternoon on 20 February 1997 enter: 20/02/97 16:25.

Setting up

11 Setting the dial mode

Your Image 350 has two dialling modes: TONE and PULSE, it is pre-set to TONE. This will be the correct setting for all direct lines and most switchboards, however for some switchboards it may need to be set to

PULSE.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows

RING RESPONSE.

• Press the

or ©buttons until the display

shows

DIAL MODE.

• Press the button; display shows

DIAL MODE.

• Press the button; display shows TONE.

• Press the

or ©buttons to change between

TONE and PULSE.

• When the setting you require is shown in the

display press the button to confirm the new setting.

• Press the STOP button four times to return

to standby mode.

The T/P (T=TONE, P=PULSE) selector on the underside of your

Image 350 base unit must also be switched to the setting you have selected on the display. This will ensure that calls can still be made during power failure.

During use your Image 350 may tinkle bells in other telephones sharing the same line. This is not a fault and we suggest that you do not contact the helpline.

SET UP

Setting up

TEL/FAX

When in TEL/FAX mode your Image 350 answers a call after one ring and checks for a fax signal. If no fax signal is detected the caller is put on hold, your Image 350 rings and the display shows

LIFT HANDSET to indicate you

should answer the call manually. If the handset is not lifted before the ringing stops your Image 350 will assume it is a fax call and prepare to receive a fax. To adjust the ring time see page 38.

ANS/FAX

In ANS/FAX mode your Image 350 can operate with an answering machine. This means that you can receive both voice messages and faxes. All calls are answered automatically by the answering machine, and your outgoing message is played back; callers can then leave a message.

If your Image 350 detects a fax signal whilst the answer machine is operating, it will automatically take the call and receive the fax.

12 Setting the receive mode

Your Image 350 answers calls and receives faxes in one of four modes:

MANUAL,

AUTOFAX, TEL/FAX or ANS/FAX.

To change the receive mode

The currently set receive mode is shown in the the display.

• Press the RECEIVE MODE button until the

setting you want is shown in the display.

• The available options are:

MANUAL AUTOFAX TEL/FAX ANS/FAX

• The option displayed is now set.

Which setting is correct for you?

MANUAL

When set to manual you must answer all calls by lifting the handset. If the incoming call is a fax, press the

START button and replace the

handset.

AUTOFAX

In autofax mode your Image 350 automatically answers any incoming calls and prepares to receive a fax. Faxes will then be received automatically.

Your Image 350 must be connected to an answering machine in order for the ANS/FAX mode to work.

RECEIVE

MODE

If the handset is picked up before your Image 350 automatically answers an incoming fax call, you can talk to the caller or press the START button to receive the fax.

Using the telephone

To make a call

When you lift the handset the display shows IN

USE. Wait for the dial tone then dial the

number you want.

Hands free dialling

For added convenience, you can dial your number without lifting the handset.

• Press the button, the display will show

IN USE. When you hear the dialling tone,

dial the number.

• If the call is answered pick up the handset

and begin talking.

• If the call is not answered, simply press

the button and try again later.

To redial the last number

If the number you dialled is engaged or doesn’t answer, you can try again by lifting the handset or pressing the button, then pressing the

REDIAL button.

Setting the speaker volume

Your Image 350 has an in-built speaker for use when dialling hands free or monitoring the progress of a call.

The speaker has three available settings: Low, Medium and High.

To set the volume

• Press the button, the display will show

IN USE.

• Press the

button to increase the speaker

volume.

• Press the

button to decrease the speaker

volume.

You will hear a beep each time you press the

or ©buttons until you reach the maximum

or minimum volume.

Any number shown in the display will be automatically dialled if the button is pressed.

When using hands free dialling make sure the inbuilt speaker volume is set to an audible level.

Using the telephone

One-touch names and numbers

You can store a name, fax and phone number under each of the 10 One-Touch buttons.

To store one-touch names and numbers

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one touch button under which you

want to store a name and number; display shows

ENTER NAME.

• You can now enter a name.

Use the keypad to type in letters by pressing the number button which displays the letter you want. Press the button until the letter you want is shown.

You can enter a name of up to 20 characters into each one touch memory.

SET UP

STOP

FAX BACK

PUSH TO OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• Press the button to confirm your entry,

the display shows

ENTER FAX NO.

The display will then clear for you to enter a fax number.

• You can now enter the fax number

associated with the name you have just entered.

• Use the keypad to enter the fax number.

• Press the button to confirm your entry,

the display shows

ENTER TEL NO.

• You can now enter a telephone number

associated with the name and fax number you have just entered.

• Use the keypad to enter a fax number.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

One-touch buttons

To put a pause in the one-touch memory

For such services as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number as shown previously; where you need to insert a pause, press the

PAUSE button. The display

will show

. Continue to store the rest of the

number as normal.

Using the telephone

• Press the button to confirm your entry,

the display shows

SELECT BUTTON.

• Press the STOP button three times to return

to standby mode.

To edit one-touch names and numbers

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one touch button under which the

entry you want to edit is stored, display shows

EDIT ENTRY followed by the name.

You can now edit the name.

• When you have edited the name press

the button; display shows

EDIT FAX NO

followed by the fax number. You can now edit the fax number.

• When you have edited the fax number press

the button; display shows

EDIT TEL NO.

followed by the telephone number. You can now edit the telephone number.

• When you have edited the number press

the button; display shows

SELECT

BUTTON.

• You can now edit further entries or return

to standby mode by pressing the

STOP

button three times.

SET UP

One-touch memory label

Keep a reminder of the names stored in the ONE-TOUCH memory on the label. Slide out the plastic cover and the memory label and write in the names alongside the relevant buttons, then replace

the label and the cover. Writing the name in pencil allows you to neatly change it if necessary.

Call Return

Call Divert

Once a one-touch number has been stored, make a note of the entry by writing the number on the directory label. Using a pencil makes it easy to write in any changes to your one-touch directory.

To delete a one-touch entry

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

ONE TOUCH SET-UP.

• Press the button; display shows

SELECT BUTTON.

• Press the one-touch button under which the

entry you want to delete is stored.

• When the name is shown in the display use

the

button to delete it.

• Press the button to confirm the deletion.

• Press the STOP button three times to return

to standby mode.

To dial one-touch names and numbers

When dialling One-Touch numbers, if a document has already been inserted into the document feeder your Image 350 will automatically select stored fax numbers. If no document has been inserted, your Image 350 will dial stored telephone numbers only.

• Lift the handset or press the button.

• Press the ONE-TOUCH button under which

the number you want to dial is stored.

• The number is dialled automatically.

Using the telephone

Once a one-touch name has been deleted the associated fax and telephone numbers are automatically deleted.

SET UP

Directory names and numbers

You can store up to 40 names, in alphabetical order, along with their associated fax and telephone numbers. The names can be recalled to the display for dialling. If you’re making a phone call the telephone number is dialled; if you have inserted a document ready to send, the fax number is dialled.

To store names and numbers in the directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES?

• Press the button; display shows

ENTER NAME, you can now enter a name.

Use the keypad to type in letters by pressing the number button which displays the letter you want. Press the button until the letter you want is shown.

For example, to enter the name JOHN:

• Press the 5 button until display shows: J.

You can enter a name of up to 20 characters into your Image 350’s directory.

SET UP

Once a one-touch name has been deleted the associated fax and telephone numbers are automatically deleted.

To dial numbers stored in the directory

When dialling directory numbers, if a document has already been inserted into the document feeder your Image 350 will automatically select stored fax numbers. If no document has been inserted, your Image 350 will dial stored telephone numbers only.

• Press the DIRECTORY button; display shows

last name accessed.

• Use the

and ©buttons to move up and down through directory entries. Entries can also be found by using the keypad to enter the first letter of the name you want to find (eg to find the name JOHN, press the

button once to select the first stored name beginning with J, then use the

button to view other stored names beginning with J until JOHN is shown in the display).

• When the required name is shown, lift the

handset and press the

START button.

• The number will be dialled automatically.

To put a pause in the directory

For such services as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number as shown previously; where you need to insert a pause, press the

PAUSE button. The display

will show

. Continue to store the rest of the

number as normal.

Using the telephone

DIRECTORY

• Press the 6 button until O is shown.

• Press the 4 button until H is shown.

• Press the 6 button until N is shown.

• Press the button to confirm your entry;

the display shows

ENTER FAX NO you can

now enter a fax number.

• Use the keypad to enter a fax number.

• Press the button to confirm your entry;

the display shows

ENTER TEL NO.

• You can now enter a telephone number.

• Use the keypad to enter a telephone number.

• Press the button to confirm your entry;

the display shows

NEW ENTRIES?

• You can now make further entries or press

the

STOP button three times to return to

standby mode.

You can enter a number of up to 32 digits into your Image 350’s one touch memory.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

If the letter you require is on the same button as the previous letter, you must first use the

button to advance to the next letter space.

Using the telephone

SET UP

To edit names and numbers stored in the directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES.

• Press the

or ©buttons until the display

shows

EDIT ENTRIES?.

• Press the button; display shows

SELECT ENTRY.

• Use the keypad and the

and ©buttons to

select the entry you want to edit.

• When the entry you want to edit is displayed

press the button; display shows

EDIT NAME followed by the name you have

selected to edit.

• Use the keypad to edit the name.

Use the©button to move forward through the display. Use the §button to delete characters.

If you pause for more than one minute when entering your ID name, number and call back number,your Image 350 will revert to standby mode and the changes will not be saved.

• When the name shown has been edited

press the button; display shows

EDIT FAX NO followed by the fax number.

• Use the keypad and the

and ©buttons to

edit the fax number.

• When the fax number has been edited

press the button; display shows

EDIT TEL NO followed by the telephone

number.

• Use the keypad and the

and ©buttons to

edit the telephone number.

• When you have edited the number press the

button to confirm the new setting; the

display shows

EDIT ENTRIES?

• Press the STOP button twice to return

to standby mode.

Using the telephone

To delete directory entries

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

DIRECTORY SET-UP.

• Press the button; display shows

NEW ENTRIES.

• Press the

or ©buttons until the display

shows

DELETE ENTRIES?.

• Press the button; display shows

SELECT ENTRY.

• Use the keypad and the

and ©buttons to

select the entry you want to delete.

• When the entry you want to delete is

displayed press the button; display shows

DELETE ENTRY?.

• Press the button; the entry is deleted

and the display shows

DELETE ENTRIES?.

• You can now choose to delete further entries

or press the

STOP button twice to return to

standby mode.

When deleting an entry, the name, fax number and telephone number are all deleted at the same time automatically.

SET UP

Using the fax machine

To load documents for faxing

• You can load up to 5 pages at a time, face

down, into the automatic document feeder.

• The first page is automatically drawn a little

way into the feeder.

• Display shows: DOCUMENT READY

STOP

FAX BACK

PUSH

OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE MODE

✱

Using the fax machine

Your Image 350 fax lets you set the functions to suit the way you work. The most commonly preferred settings are pre-selected as standard. You can alter or choose new settings as desired.

Warning - do not try to send or copy documents which are:

• still wet with ink or correcting fluid

• very thick or very thin (paper should be

between 70-90 gsm for best results)

• stapled or clipped together

• torn, folded, crumpled or with punched holes

• on carbon paper or glossy paper.

If you make a mistake, pull out the loose sheets and press the STOP button to cancel the operation and eject the page held in the unit.

When adjusting the settings, if you do not touch any buttons for more than 1 minute, your Image 350 will automatically reset itself to standby mode.

Using the fax machine

To send a fax

You have a choice of ways to dial a fax number.

Normal dialling

• Load the document.

• Using the keypad, dial the number you want.

(Press the

or ©buttons to move the cursor to change any number you press by mistake.)

• Press the START button.

• After the last page has been sent, the display

shows

COMPLETED and you hear a beep.

One-touch dialling

• Load the document.

• Press the ONE-TOUCH button you want

(

1-10); display shows the name stored.

• Press the START button.

• Your fax is sent automatically.

• After the last page has been sent, the display

shows

COMPLETED and you hear a beep.

Directory dialling

• Load the document.

• Press the DIRECTORY button.

• Use the keypad and the

and ©buttons to

select the entry you want to dial.

• Press the START button.

• Your fax is sent automatically.

To redial the last number

Your Image 350 will redial a fax number for you.

• Load the document.

• Press the REDIAL button; the display shows

the last number dialled.

• The number is dialled automatically.

To stop a fax you are sending

If you choose, you can stop a fax during transmission.

• Press the STOP button once to halt the

transmission and once again to eject a page currently being scanned.

• Press the STOP button again to return

to standby mode.

If the number you are calling is engaged or the connection is not made, your Image 350 will automatically redial the number up to two times.

Sending small text or pages with pictures

If you are sending small print, illustrations or photographs, you can alter the RESOLUTION and CONTRAST settings to ensure the clearest possible transmission. See Additional features, page 29.

REDIAL

STOP

Using the fax machine

Using as a copier

Your Image 350 can be used as a plain paper copier.

To copy a document

• Place the document to be copied face down

in the document feeder and press the

START

button; display shows COPY

1<FINE

(FINE is the currently set resolution).

• To change the resolution press the SET UP

button. The setting will change with each press of the button.

• If you require more than one copy of a

document, use the keypad to enter the number of copies you are making; the display will show the number you enter.

• To begin copying press the START button;

the document will be copied and printed automatically.

• Press the STOP button to halt copying.

To receive a fax

Your Image 350 is pre-set to AUTO FAX which means it is ready to receive faxes automatically. Remember to make sure there is paper in the automatic sheet feeder.

• When a call is received, your Image 350

display shows:

CONNECTING.

The fax is received and printed.

• After the last sheet is printed, your Image

350 returns to standby mode

Your Image 350 can be set to receive faxes in a choice of other modes. For details of these other modes please see ‘Setting the answer mode’ on page 9 for details of reception modes and operation with an answering machine

Make sure there is enough paper in your Image 350’s paper holder to cope with the number of copies you are doing.

START

Using the fax machine

To delay a fax

This allows you to transmit a fax automatically at a pre-set time. This can be useful if you want to send a fax abroad or at a time when call charges are lower.

• Insert the document to be faxed in the

Automatic Document Feeder.

• If necessary, adjust contrast and resolution

(see Additional features, page

29)

• Press the SET UP button.

• Press the

or ©buttons until the display

shows

SET DELAYED TX.

• Press the button; display shows OFF.

• Press the

or ©buttons to change to ON.

• Press the button; display shows

TX. TIME=XX:XX (the currently set time).

• Set the time you want the document to be

sent, using the keypad.

• When you have entered the time, press the

button; display shows

ENTER FAX NO.

• Enter the fax number to which the delayed

fax is to be sent.

• Press the button to confirm the setting;

display shows

SET DELAYED TX and the

transmission time you have set.

To cancel delayed fax setting

• Press the STOP button; display shows

CANCEL DEL TX?.

• Press the button.

• The document is ejected and delayed TX is

cancelled.

If no document has been inserted into the Automatic Document Feeder, or it is removed before sending, the display shows INSERT DOCUMENT. Make sure the document to be sent has been correctly inserted.

If you make a mistake, use the §and© buttons to move backwards and forwards through the setting.

SET UP

STOP

Resolution

You can choose different resolution settings to ensure improved quality when sending or copying a document.

The pre-set default resolution for sending a fax is

NORMAL. The resolution can be changed

manually for each outgoing document. The resolution will revert to the default setting once the document has been sent.

There are four available settings:

NORMAL

For normal documents containing easy-to-read text.

FINE

For small or hard-to-read text.

SUPER FINE (SFINE)

For a document containing very small hard-toread text or detailed drawings.

PHOTO

For pages containing pictures, photographs or drawings which contain colours or varying shades of grey.

To change the resolution for individual faxes

• Insert the document to be sent.

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the button; display shows

NORMAL.

• Use the

or ©buttons to change the

RESOLUTION setting.

• When the setting you require is shown in the

display press the button to confirm the new setting; display shows

DOCUMENT

READY.

• The document can now be sent.

To change the default resolution

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET UP.

• Press the button; display shows

LINE SET-UP.

Additional featuresYour Image 350 has a

range of extra features which you can set to suit the way you work

SET UP

Additional features

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

RESOLUTION DEF.

• Press the button; display shows

NORMAL.

• Press the

or ©buttons to display the

available options.

• When the required setting is displayed,

press the button.

• Press the STOP button 3 times to return to

standby mode.

To change the resolution for copying

The pre-set default resolution for copying is

FINE. This can be changed manually when

making individual copies. The resolution will revert to

FINE once the document has been

copied.

• Insert the document to be copied. The

display shows

COPY=1 <FINE>.

• Press the SET UP button to change the

resolution setting.

• When the required resolution is displayed

press the

START button to begin copying.

Contrast

You can choose different resolution settings to ensure improved quality when sending or copying a document.

The available contrast settings are:

NORMAL DARK ORIGINAL LIGHT ORIGINAL

The pre-set default contrast setting for both sending and copying a document is

NORMAL.

The contrast can be changed manually for each document. Contrast reverts to the default setting once sending or copying is complete. The default setting also can be changed from

NORMAL to DARK ORIGINAL or LIGHT ORIGINAL.

Use the

NORMAL setting for documents which

contain clearly printed information. For documents with a dark background, select the

DARK setting. For light documents in pencil or

thin print quality select the

LIGHT setting.

To change the contrast for individual faxes and copies

• Insert the document to be sent.

• Press the SET UP button; display shows

SET RESOLUTION.

SET UP

START

Additional features

Setting the line monitor

Your Image 350 can be set to allow you to monitor the progress of a call.

When the line monitor is set to

ON, you will

hear fax tones from your Image 350’s built-in loudspeaker until the moment the document begins to be sent (ie when the paper starts to go through the machine). When set to

OFF, a

transmission is only monitored until dialling is complete.

To set the line monitor

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows

RING RESPONSE.

• Press the

or ©buttons until the display

shows

LINE MONITOR.

• Press the button; display shows

OFF.

• Use the

or ©buttons to change the

between

ON and OFF.

• Press the button to confirm the new

setting.

• Press the STOP button twice to return to

standby mode.

SET UP

• Press the

or ©buttons until the display

shows

SET CONTRAST.

• Press the button; display shows NORMAL.

You can now use the

or ©buttons to change

the

CONTRAST setting.

• When the setting you require is shown,

press the button to confirm it; display shows

DOCUMENT READY.

• You can now send or copy the document.

To change the default contrast

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

CONTRAST DEFAULT.

• Press the button; display shows NORMAL.

• Press the

or ©buttons to display the

available options.

• When the required setting is displayed,

press the button.

• Press the STOP button 3 times to return to

standby mode.

Additional features

left as 0000) no password is set.

• Press the button; display shows

POLLING SET.

The document in the Automatic Document Feeder will be transmitted when it is polled by another machine.

To cancel polling

• Press the STOP button; display shows

CANCEL POLL TX?

• Press the button; the document is

ejected.

• Polling is now cancelled.

To poll a document from another fax machine

You can retrieve a document from another fax machine in one of two ways. The other fax machine must be set, ready for polling.

Using FAXBACK

The

FAXBACK button allows easy access to

polling receive when passwords are not being used.

• Enter the fax number you want poll.

• Press the FAXBACK button.

• Polling begins automatically.

Polling

This allows your Image 350 to retrieve a document from another fax machine or another fax machine to retrieve a document from your Image 350.

To set up a document to be polled by another machine

• Insert the document.

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

POLLING.

• Press the button; display shows

SET POLL RX.

• Press the

or ©buttons to change the

display to

SET POLL TX.

• Press the button; display shows

PASSWORD=0000.

• Enter a password using the keypad.

• If no password is entered (ie the password is

Polling calls are charged to the machine which retrieves the document.

The password is used to protect the document being set up for polling from being intercepted by another fax machine.

Please note that polling using passwords may not be possible with some fax machines.

STOP

FAX

BACK

Additional features

Setting the incoming fax size

Your Image 350 is pre-set to reduce incoming faxes to fit onto a smaller page area. Documents can however be received normal size.

The available settings are:

AUTO REDUCTION (default setting)

In this mode faxes are automatically reduced to 97% to allow them to fit onto an A4 sheet of paper. This slight reduction in size allows sender ID information to be printed at the top of each page.

NORMAL

In normal mode, faxes are printed the same size as they were sent. This means that if the printed image covers the entire A4 sheet, the sender ID information will be printed over the top of the fax.

CUT OVER LENGTH

In this mode if a fax is larger than A4, your Image 350 will ‘cut’ off and not print the excess image area.

To change the incoming fax size

• Press the SET UP button; display

shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

SET UP

Using PASSWORDS

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

POLLING.

• Press the button; display shows

SET POLL RX.

• Press the button; display shows

PASSWORD=0000.

• Enter the password.

• If no password is entered (ie the password is

left as

0000) no password is set.

• Press the button; display shows

ENTER FAX NO.

• Enter the fax number of the machine you

wish to poll.

• Press the START button to begin polling.

SET UP

Additional features

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

RX PRINT MODE.

• Press the button; display shows

AUTO REDUCTION.

You can now use the

or ©buttons to change

the

RX PRINT MODE setting.

• When the setting you require is shown in the

display, press the button to confirm the new setting.

• Press the STOP button three times to return

to standby mode.

Print-outs

Your Image 350 can print out a list of settings, activity reports, confirmation reports, a list of names and numbers stored in the directory and a list of functions.

To print a list of settings

This will give you a list of your Image 350’s user setable functions and their current settings.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the button, your Image 350 will

now print a list of its current settings.

To manually print an activity report

This will give you a list of up to the last 40 transactions and details the date, time, number of pages, duration, the far end ID and the result of each fax.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

SET UP

Additional features

• Press the button; display shows SETTINGS.

• Press the

or ©buttons until the display

shows

ACTIVITY REPORT.

• Press the button.

• The activity report will now be printed.

To switch off auto-activity report

Your Image 350 is pre-set to automatically print an activity report after every 40 transactions. If required, this facility can be switched off.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the button; display shows

AUTO PRINT = ON.

• Press the

or ©buttons to change

between

AUTO PRINT =ON and AUTO

PRINT =OFF.

• When the setting you require is shown in the

display press the button to confirm the new setting.

• Press the STOP button three times to return

to standby mode.

SET UP

To set individual transmission report

Your Image 350 is pre-set to automatically print out a report if a fax transaction fails.

If required, this can be changed to print a report after every transmission (

TX) and/or

every reception (

RX). It can also be switched

off completely.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the

or ©buttons until the display

shows

FAX FUNCTIONS.

• Press the button; display shows

ACTIVITY REPORT.

• Press the

or ©buttons until the display

shows

MESSAGE REPORT.

• Press the button; display shows

AUTO TX REPORT.

• Press the button; display shows

ERROR ONLY.

• Press the

or ©buttons to change between

ERROR ONLY, OFF and ALL.

• When the required setting is shown press

the button; display shows

AUTO RX

REPORT.

• The RX option can now be set by following

the above procedure.

• Press the button to confirm the setting.

• Press the STOP button three times to return

to standby mode.

SET UP

Additional features

To manually request individual reports

If your Image 350 is not set to automatically print a confirmation report after every transaction you can request a report as required.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

or ©buttons until the display

shows

CONFIRM TX/RX.

• Press the button; display shows

CONFIRM TX.

• Press the

or ©buttons to change

between

CONFIRM TX and CONFIRM RX.

• When the setting you require is shown in the

display press the button; the display will show the duration, the number of pages and the result of the last transaction. The display then shows

MESSAGE REPORT.

• You can now either press the STOP button

three times to return to standby mode or press the button to get a printed report detailing the last transaction.

SET UP

To print a list names and numbers stored in your Image 350’s telephone directory

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

or ©buttons until the display

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

or ©buttons until the display

shows

PHONE BOOK.

• Press the button; your Image 350 will

now print a list of names and numbers stored in its one touch memory and directory.

To print a list of functions

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

PRINT OUTS.

• Press the button; display shows

SETTINGS.

• Press the

shows

FUNCTION LIST.

• Press the button; your Image 350 will

now print a list of its available functions.

SET UP

Additional features

To set the ANS ring response

This is the ring response when your Image 350 is used with an answering machine. The factory setting is 8 rings and you will not normally need to change this.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows RING RESPONSE.

• Press the button; display shows

NO. OF RINGS FAX.

• Press the

shows

NO. RINGS ANSFAX.

• Press the button; display shows

RING RESP=8RINGS.

This is the number of times your Image 350 will ring in ANS/FAX MODEbefore receiving a fax if your answering machine is switched off.

In ANS/FAX MODE your Image 350’s ring response should be set to at least 2 rings more than your answering machine.

• Use the keypad to change the ring response.

• When the new ring response is shown, press

the button to confirm the setting.

• Press the STOP button three times to return

to standby mode.

SET UP

Setting the ring response

The ring response is the time that your Image 350 allows before answering a call.

To set the fax ring response

This is the setting for use in AUTOFAX mode.

• Press the SET UP button; display shows SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button; display shows RING RESPONSE.

• Press the button; display shows

NO. OF RINGS FAX.

• Press the button; display shows

RING RESP=1RINGS.

This is the number of times your Image 350 will ring in FAX MODEbefore receiving a fax.

• Use the keypad to change the ring response.

• When the new ring response is shown, press

the button to confirm the setting.

• Press the STOP button three times to return

to standby mode.

Your Image 350 can be set to ring between 1 and 9 times before answering a call.

SET UP

Additional features

Connecting a phone or answering machine to your Image 350

Connect a phone or an answering machine to your Image 350 by plugging it into the socket on your Image 350’s line cord.

• Connect a telephone or answering machine

as shown below.

• Using the RECEIVE MODE button, set your

Image 350 to ANS/FAX mode.

When your Image 350 is working with an answering machine, and it receives an incoming call, your answering machine will always answer the call first. Your Image 350 will then take over the call if it detects that it is a fax call. If your Image 350 fails to take fax calls from your answering machine then first you should check the length of your answer machine’s outgoing message as it may be too long for the calling machine to handle. The maximum optimum length of the outgoing message will vary with the number of rings your answering machine is set to answer after and with the fax detector you have selected (see below).

If you are trying to receive faxes from abroad you may find that you need to shorten your outgoing message further.

To change the fax detector

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

ANSWERPHONE.

• Press the button; display shows

FAX DETECTION.

Answering machine or phone line cord

socket

Image 350

STOP

FAX BACK

PUSH TO OPEN

Call Return

Call Divert

START

DIRECTORY

REDIAL

SET UP

RECEIVE

MODE

✱

Phone or answering

machine

Response 310

✱

REDIAL

HANDS FREE

MEMO

SECRECY

ANSWER ON OFF

SKIP

DELETE

PAUSE

PLAY

QUICKDIAL NO.

1 3

2 4

Image 350 line cord

No. of

rings

2 4

Outgoing message length

Fax detector A

14 seconds

8 seconds

Fax detector B

18 seconds 12 seconds

With the exception of BT Response 5, all recent answering machines should be compatible with your Image 350. Whilst your Image 350 will work with any type of answering machine, for optimum performance it is recommended that you use one which has a digital outgoing message

• Press the button; display shows

FAX DETECTOR A.

• Press the

shows

FAX DETECTOR B.

• Press the button to confirm the setting;

display shows

DETECT TIME 60.

• Use the

or ©buttons to adjust the detect time. It should not normally be necessary to change this time but, if you find your Image 350 switches to fax when callers are trying to leave messages, reduce it to be equal to the length of the outgoing message on your answer machine (in seconds) plus 10 seconds.

• Press the STOP button 3 times to return to

standby.

Silence detector

When used with an answering machine, your Image 350 normally looks for fax tones to detect whether or not an incoming call is a fax call. However, some fax machines do not send the appropriate tones, so your Image 350 is pre-set to switch to FAX mode if it detects a silent period of 3 seconds.

If your Image 350 switches to FAX in error, you may need to change the silence detect period or switch it off.

To set the silence detector

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

ANSWERPHONE.

• Press the button; display shows

FAX DETECTION.).

• Press the

shows

SILENCE DETECTOR.

• Press the button; display shows ON. You

can now choose to change the silence detector period or switch it to

OFF.

• Press the

ON to OFF.

• Press the button to confirm your setting.

• If you chose ON, the display shows 3

SECONDS.

• Use the

3, 6 and 9 seconds.

• When the required setting is shown, press

the button to confirm it.

• Press the STOP button three times to return

to standby mode.

SET UP

Additional features

Please note

If your answering machine is a single tape machine without a digital outgoing message, you may need to make the detect time longer to allow for the wind forward time.

If your Image 350 switches to FAX in error, try setting the silence detector to 6 or 9 seconds.

Additional features

Setting the distinctive ring

If you subscribe to a distinctive ring service you can have two telephone numbers, each with its own ring tone, on a single line. Your Image 350 can be set to respond only to the distinctive ring.

Using this facility you can have a fax number and telephone number on the same line. Your Image 350 will only automatically answer the fax number.

To set the distinctive ring

• Press the SET UP button; display shows

SET RESOLUTION.

• Press the

shows

USER SET-UP.

• Press the button; display shows

LINE SET-UP.

• Press the button, display shows RING RESPONSE.

• Press the

shows

DIST. RING.

• Press the button; display shows ON.

• Press the

ON to OFF.

• When the required setting is shown, press

the button to confirm it.

• Press the STOP button three times to return

to standby mode.

Using the recall button

If you have an ordinary telephone extension to a PBX, you would normally use the

RECALL

button to put a call on hold and transfer it to another extension.

The

RECALL button can also be used in

conjunction with BT Select Services.

If you are a BT customer connected to a digital exchange, you can subscribe to a range of BT’s Select Services. If you wish to subscribe to any of these services, contact us on Freefone 0800

800 150 for residential customers or Freefone 0800 800 152 for business

customers (9am to 5pm, Monday to Friday).

If you are not a BT customer, please contact your network provider for information about their network based services.

SET UP

Additional features

Using BT Select Services

Your Image 350 has the BT Select Services,

Call Return and Call Diversion pre-programmed

into it ’s

ONE TOUCH memory:

To use Call Return

The Call Return facility, which lets you find out the number of your last caller, is free.

• To hear who called you last, lift the handset

or press the button.

• Press the CALL RETURN button.

• You will hear an exchange announcement

telling you the telephone number.

• If the number has been withheld, the

exchange announcement will say:

‘The caller withheld their number’.

Using callback

During a fax transaction you can request voice contact by pressing the (TEL) button. This will prompt the other party to pick up their handset after the last page has been sent or received. If they respond to your request your Image 350 will alert you with tones and the display will show

LIFT HANDSET. Lift the handset to speak

to the other party (there may be a short delay before connection).

If the other party does not respond your Image 350 will instruct their fax machine to print out your callback number along with a message requesting a telephone call.

When making a call, if you want to withhold your own number, dial 141 before you dial the phone number. You will need to do this even if your number is ex-directory.

Call Return

Additional features

To cancel Call Diversion

• Lift the handset or press the button.

• Press the CALL DIVERSION button; display

shows

#21#

, your Image 350 will confirm

cancellation.

• Replace the handset or press the button.

Please note

If you store ONE TOUCH numbers in a Select Services memory location the Select Services are automatically overwritten. Once a ONE TOUCH number is deleted Select Services are automatically restored.

To use Call Diversion

You can programme your Image 350 to divert incoming calls to another number.

You can use

Call Diversion to divert calls:

• If they aren’t answered within 15 seconds.

• If your phone is engaged.

• If they aren’t answered or your phone is

engaged.

• Lift the handset or press the button.

• Press the CALL DIVERSION button; display

shows

✱21✱.

• Follow the instructions given over

the network.

• Replace the handset or press the button.

Charges

You pay for the second part of the call only (ie from your number to the number you have diverted the call to). If you are diverting a call to a cellular phone, charging will begin either when the call is answered, or when the network answers.

Call Divert

Document jam

• If a document you are sending gets jammed,

the display shows

DOCUMENT JAM.

• Press the STOP button; this may clear the

problem. If not, remove the handset and press the

PUSH TO OPEN button and pull

the front panel open as shown below.

• Remove any documents in the document

scanner unit.

HelpIf you have any problems using your Image 350, this

section will give you the most common solutions.

Paper jam

If paper should get jammed:

• You must first remove any loose sheets from

the paper holder.

• Open the front panel, as for a document jam.

• Push up the green buttons marked 1and 2.

• Pull forward the document scanner unit as

shown below.

Document scanner unit

Optical scanner

Button 2

Button 1

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

Help

• Gently pull open the paper feed cover, taking

care not to detach it from the green clips.

• Remove any paper jammed inside it.

• Close the paper feed cover until it clicks

shut.

• Close the document scanner unit and close

the front panel.

Print ribbon will not feed

• Open the front panel, as for a document jam.

• Check that the print ribbon is inserted

correctly and that it is not creased or crumpled.

• Make sure that the optical scanner unit and

the cover are properly closed.

Cleaning the optical scanner

If sent faxes and copies are not clear, your Image 350’s optical scanner may need cleaning.

• Remove the handset, press the PUSH TO OPEN button and pull the front panel open

as shown below.

• Clean the glass of the optical scanner with a

cloth such as a VDU Screen Wipe or cloth dampened with a specific glass-cleaning product. Dry the glass carefully. Do not pour or spray cleaning product onto the glass.

• Close your Image 350.

• Test that the optical scanner is clean by

copying a blank sheet of paper. If the copy is not clear, check the glass again. If copies are still not clear, call the Customer Helpline Service on

Freefone 0800 854 726.

Pull apart the optical scanner

Green clip

Paper feed cover

Optical scanner

No dialling tone when using monitor button

Is your Image 350 line cord plugged into the phone socket? Make sure the speaker volume is not set to the minimum (see page 18).

Poor print quality

If there is a problem with the quality of a fax you have sent, or a document you have copied, the optical scanner may need cleaning (see ‘Cleaning the optical scanner’, page 44).

Changing the print ribbon

To remove the print ribbon

Remove the handset from it’s cradle before opening the front panel. This will prevent it falling off when the panel is open.

• Open your Image 350 by pressing the PUSH TO OPEN button on the front of the main unit.

Help

PUSH

OPEN

• Pull the front panel open as shown below.

• Opening the front panel will reveal the

document scanner unit.

• Push up the green buttons marked 1 and 2.

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

Button 1

Document scanner unit

Optical scanner

Button 2

If a fax is being received when the ribbon runs out, the current page will be printed but any further pages will be lost.

When the print ribbon is exhausted the display will show NO RIBBON. Faxes cannot be received if the display shows NO RIBBON.

• Remove the hook from its housing and use

it to remove the old print ribbon by hooking it under the cog (

1) and lifting it up (2).

• Lift out the front roll.

• Push the print roll up against the spring

loaded green spindle (

1) and lift the print

roll out of the compartment (

2).

Help

Spring loaded green spindle

• Open the document scanner unit by pulling

it forward as shown below.

• The hook located at the rear of the print

ribbon compartment is for use when removing the print ribbon.

Hook

Please note

When removing the print ribbon make sure to remove and save the cog and spigot from the front roll as these will need to be inserted in the new print roll.

To insert the print ribbon

Remove the handset from it’s cradle before opening the front panel. This will prevent it falling off when the panel is open.

• Open your Image 350 by pressing the PUSH TO OPEN button on the front of the main unit.

• Pull the front panel open as shown below.

• Opening the front panel will reveal the

document scanner unit.

• Push up the green buttons marked 1 and 2.

Once the front panel is open take care not to touch the optical scanner as this can result in poor quality outgoing faxes and copies.

A 60m replacement ribbon will print about 160 A4 sheets.

PUSH

OPEN

Button 1

Help

Document scanner unit

Optical scanner

Button 2

The end of the front roll into which the spigot must be inserted has two grooves cut into it. Insert the spigot right up to the shoulder, making sure the keys fit into the grooves.

• Open the document scanner unit by pulling

it forward as shown below.

• Remove the print ribbon from it’s packaging

and insert the cog and the spigot from your old print ribbon into the front roll as shown below.

Insert the cog here

Insert the

spigot here

Back roll

Groove

Cog

Groove

Spigot

Key

Shoulder

Key

Front roll

Help

• Lower the front roll into the lower

compartment (

1) and press down firmly the

left and right ends to make sure the cog and spigot are sitting correctly in their black plastic housings (

2 & 3).

Make sure that the cog on the print ribbon is on the same side as the cog inside the print ribbon compartment.

• Insert the fully assembled print ribbon into

the print ribbon compartment, inside the base unit (as shown below).

• Place the end of the back roll over the spring

loaded green spindle inside the compartment. Push the print ribbon up against the green spindle (

1) and lower the

other end of the ribbon into the compartment (

2).

Spring loaded green spindle

Print ribbon compartment

Help

• Make sure that the ribbon is unrolling from

the top of the back roll (

1) onto the back of

the front roll (

2).

• Take up any slack by winding back the

back roll.

• Close the document scanner.

• Shut the front panel.

Fax error codes

Sending

Error code Meaning

01 Failure during call set-up negotiations

prior to transmitting first page.

02 The paper size of the document being

sent is too long or document jam.

03 Communications failure between pages. 04 Poor received document quality at far

end due to line conditions.

05 Sending stopped due to problem with

far end.

If you feel any resistance when closing the document scanner unit, check that the front ribbon roll is fully inserted.

Help

06 Compatibility problems between

machines.

STOP Stop button pressed.

Receiving

Error code Meaning

11 Failure during call set-up negotiations

prior to receiving first page.

12 Out of paper, paper jam or out of ribbon. 13 Communications failure between pages. 14 Poor received document quality due to

line conditions.

17 Receiving stopped due to problem with

transmitting machine.

19 Polling failed due to wrong password

being set.

STOP Stop button pressed.

Technical specification

1 Type 2 Scanning system 3 Printing system 4 Print ribbon capacity 5 Transmission speed 6 Compression system 7 Resolution

8 Document size

9 Scanning width 10 Recording paper

11 Dimensions

12 Weight 13 Power consumption

High speed, portable, desktop transceiver. Contact image sensor. Thermal print head via transfer ribbon. 60m ribbon will print approximately 160 A4 sheets. 9600/ 7200/ 4800/ 2400 bps with automatic fallback. MH and MR coding. STANDARD mode 3.58 line/mm.

FINE mode 7.7 line/mm. SUPERFINE mode 15.4 line/mm. PHOTO mode 16 grey scales.

Width: 210 to 216mm. Length: 150mm to 600mm. Weight: 70 to 90 gsm

210mm. (A4) 210 x 297mm. Weight: 70 to 90 gsm.

(W)280mm x (D)220mm x (H)275mm (400mm with paper installed).

3.5kg approx. 20-80W under normal operating conditions.

Help

Technical information

Choosing a position

Your Image 350 should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places.

Warning

The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 60%. It should not be used in bathrooms or near water.

Connecting to the UK network

Image 350 is tested and approved for connection to the UK network, provided that it is used in accordance with the guidelines in this booklet.

Approval number

BABT Certificate Number/Approval Number for the Image 350 APPROVED for connection to telecommunication systems specified in the instructions for use subject to conditions set out in them. CE compliant to 89/336/EEC (EMC Directive) and 73/23/EEC (low voltage directive).

Approval for use

This apparatus has been approved for use with the following facilities: One touch keys for PHONE and FAX Terminal and subscriber identifier Transmission status report Manual mode Auto/manual answer Polling Single document feeder Fax switch Simple telephone Answer machine

You may connect it

To direct exchange lines. To extensions with new plug and socket arrangements provided with these direct exchange lines. To compatible switchboards.

You may NOT connect it

To shared service (party) lines.

The connection to the telecommunication system must be unplugged before the earth is disconnected. The connection to the telecommunication system must not be hardwired.

This apparatus may be used on telecommunications systems employing loop disconnect or MF signalling.

Any other usage will invalidate the approval of the apparatus if, as a result, it then ceases to conform to the standards against which approval was granted.

How many phones you can have

Your exchange line provides only a small current to make your telephone ring. Although you may have any number of sockets it is important to limit the number of telephones and other items of apparatus connected to the line by these sockets. This ensures that each telephone will receive enough current to ring.

Every telephone or item of apparatus has a Ringer Equivalence Number (REN)

In most cases a standard line should provide enough current for two or more telephones or items of apparatus, if the REN’s add up to no more than 4.

Technical information

Image 350 has a REN of 1. Any telephone provided by BT may be assumed to have a REN of 1 unless otherwise stated on the base. Even where the number of telephones has been limited, there is no guarantee that the different types of telephone on the same line will ring.

The provided handset must only be connected to the socket on the side of the machine.

Another approved handset may be connected but the apparatus has been calibrated and approved for the provided handset.

While operation may be possible initially, changes to or modernisation of the network, taking place in the normal course of events, may result in the apparatus being connected to a network service with which it is not designed to be compatible. Failure of the apparatus to work under these circumstances may not be the responsibility of the network operator.

In the unlikely event of any such problems occurring, the user should contact the supplier or maintainer of the apparatus.

Difficulty may be experienced when making calls from other apparatus. These:

• difficulties in making a call

• problems in telephone conversation being experienced by both

parties to the call.

Connecting to switchboards

Your Image 350 is approved only for use with a compatible switchboard including those which do not provide secondary proceed indication.

If you do have a compatible switchboard, it cannot be guaranteed that the Image 350 will operate correctly under all possible conditions of connection. If you have any difficulties, contact BT on 0800 800 152

Safety warning

Interconnection circuits should be such that the equipment continues to comply with the requirements of 4.2 of EN 41003 for TNV circuits and 2.3 of EN 60950 for SELV circuits, after making connections between circuits.

Interconnection directly, or by way of other apparatus, of ports marked Safety Warning. See instructions for use. Use with ports marked or not so marked may produce hazardous conditions on the network. Advice should be obtained from a competent engineer before such a connection is made.

Technical

information

Index

Activity report (print out) 34 Additional features 29 Ans ring response 37 Answering machine connection 38 At a glance 4 BT socket 11 Call Diversion 42 Call return 41 Callback 41 Callback number 14 Contrast 30

Dark original 30 Default 31 Light original 30

Normal 30 Control panel 3 Copying 27 Date and time 15 Dial mode 16 Directory 21

Dialling 22

Deleting 24

Editing 23

Entering a pause 22

Names and numbers 21

Print out 36

Storing 21 Distinctive ring 40

Document jam 43 Error codes 50 Electrical storm warning 7 Fax detector 38 Fax machine 25

Delaying a fax 28 Loading documents 25 receiving a fax 27 Sending a fax 26 Stopping a fax 26

Fax size (incoming) 33 Fax ring response 37 Faxback 32 Front panel (opening) 8 Functions list (print out) 36 Hands free dialling 18 Handset cord 11 Help 43 Helpline 6 Line monitor 31 One-touch names and numbers 19

Deleting 21

Dialling 21

Editing 20

Entering a pause 20

Memory label 20

Storing 19 Optical scanner (cleaning) 44

Index

Paper jam 43 Passwords 33 Print outs 34 Print ribbon 8

Changing 45 Cog 9 Inserting 8 Replacements 8

Spigot 9 Polling 32 Power supply 12 Pulse 16 Recall 40 Receive mode

Autofax

Ans/fax 17

Manual 17

Tel/fax 17 Recording paper

Jam

Loading 12 Redial 18, 26 Resolution (fax) 29

Default 29

Fine 29

Normal 29

Photo 29

Super fine 29 Resolution (copy) 30 REN 52 Ring response 37 Select Services 41 Sender ID 13 Silence detector 39

Speaker volume 18 Technical information 52 Technical specification 51 Time 15 Transmission report (print out) 35 Telephone 18 Tone 16 Volume (in-built speaker) 18

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

Offices in Europe, North America, Japan and Asia Pacific.

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 1997. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Taiwan. Issue 1 (4/97). Designed by The Art & Design Partnership Limited.

BT IMAGE 350 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual