BT IMAGE 2000 User Manual

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Image 2000 multifunctional fax, copier, scanner, colour printer and telephone

User guide

Please open this page for an ‘at a glance’ guide to your Image 2000 fax machine.

Date of purchase:

Place of purchase:

Serial number (on base of unit):

Purchase price:

(Proof of purchase is required for warranty purposes, so please keep your receipt)

For your records

STOP

FAX

BACK

START

✱

REDIAL

DIRECTORY

SET UP

RECEIVE

MODE

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Paper holder

Holds up to 100 sheets of A4 (210 x 297mm) at 75gsm. Also takes envelopes up to A4 size.

Automatic document feeder

Holds up to 20 pages ready to be faxed or copied.

Handset

One touch panel

Stores up ten one touch names, telephone and fax numbers.

Keypad

Use to dial numbers and to enter names and numbers in the memor y.

Paper support

Supports paper in the paper holder.

Document feeder support

Extend to support documents held in the automatic document feeder. (For additional support, attach the document support extension).

Release buttons

Press to open the front panel in order to free a document jam or change the ink cartridge.

Display

2 line screen shows the status of the machine as well as displaying names, telephone and fax numbers. It also gives short instructions.

At a glance

Control panels

PAUSE button - inser ts a pause

when entering a number.

RECALL button - for use with

switchboards and BT Select Ser vices.

Activates the line monitor before dialling phone or fax numbers.

SET UP button - use to enter

sub-menus when changing fax settings.

RECEIVE MODE button - use to

access the receive mode options.

DIRECTORY button - stores up

to 20 names, phone numbers and fax numbers.

DIRECTORY

RECEIVE

MODE

SET UP

REDIAL button - redials phone

and fax numbers. Moves the cursor through the

display. Shown as

§©

throughout this guide. Use to confirm settings.

START button - press to begin

sending or copying a document.

STOP button - press to stop

faxing or copying. Also takes you back to standby during programming.

FAXBACK button - automatically

retrieves a document from a fax machine set ready for polling.

FAX BACK

STOP

START

REDIAL

✱

REDIAL

DIRECTORY

SET UP

RECEIVE

MODE

STOP

FAX

BACK

START

In this guide

Hints, tips and important information

In this user guide we’ve included helpful tips, useful notes and important information shown in grey boxes.

At a glance 1 Introduction 4 Setting up 5 Using the telephone, fax and copier 14

Making telephone calls 14 One touch name and numbers 15 Directory names and numbers 20 Sending and receiving faxes 24 Copying documents 45

Additional features 47

Connecting an answering machine to your Image 2000 53 Connecting to a PC for faxing, scanning and printing 55 Connecting to a switchboard 56

Help 58 Technical specification 66 Technical information 67 Index 69

Introduction your Image 2000 multifunctional fax

machine is designed for ease of use and made to the high standards set by BT

Thank you for choosing a BT product. You can expect it to give you many years of quality ser vice.

Please read these instr uctions carefully befor e use, and keep this user guide for future reference. Please note, your Image 2000 is Millennium compliant.

Check that your Image 2000 is complete. When you unpack you must have:

• Image 2000

• telephone handset

• handset cord

• telephone line cord

• mains power cable with 13 amp plug attached

• mono print car tridge (you can also use

colour print car tridges with your machine

- get your first one free by phoning 0800 590 009)

• PC software on 3.5 floppy disk and user guide

• PC connection cable

• ser vice car d

• a document suppor t extension

• a spare ink car tridge holder

Electrical storm warning

We advise you to disconnect your Image 2000 during electrical storms as there is a slight chance it could be damaged.

If a fault occurs during the 12 month warranty period due to accidental or wilful damage (including lightning and electrical damage) BT will not replace or repair the equipment free of charge. If any damage of this nature occurs, please claim against your home insurance.

Customer Helpline

If you have any problems with your Image 2000, call the BT Helpline on 0845 600 053

Warning

As this is a mains powered product it is normal that it will produce a certain amount of heat. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage to those surfaces may result.

Caution

Do not block or cover any of the openings on the machine.

Avoid placing your Image 2000 in direct sunlight, beside an air conditioner or where it is dusty or damp.

If you have a problem with the machine, do not try to repair it yourself. Call the BT Helpline on 0845 600 053.

Introduction

Setting up

Setting up follow these steps to get your Image 2000 up

and running and ready to use

1 Connect the handset cord to the handset and the base unit

Plug one end of the handset cord into the socket on the handset and the other end into the socket on the base of the fax.

2 Plug the telephone line cord into the fax

3 Plug the other end of the telephone line cord into the telephone socket

If you do not have a modern style socket, call

Freefone 0800 800 150 and ask for a BT

engineer to come and fit the correct socket. This is a chargeable ser vice.

Handset cord

Handset

Underside of the fax

Telephone line cord

Back of fax

7 Load paper into the automatic sheet feeder

Your Image 2000 prints onto plain paper. It will hold up to 100 sheets of A4 75gsm paper (210x297mm)

See also “Connecting to a PC for faxing, scanning and printing” on page 55 of this guide.

4 Plug the mains power cable into the base

Push the plug in firmly to ensure it is fully inser ted.

5 Now plug the mains cable into a convenient 13 amp mains power socket

Once connected to the mains your Image 2000 will beep and the display shows WARMING UP.. . PLEASE WAIT A MOMENT before changing to show

OUT OF PAPER and FILL PAPER HOLDER.

6 Connection to a PC

Setting up

When running Windows 95 (or above) your PC may prompt you to install the necessary software. Please follow the instructions in the Unimessage user guide.

Power cable

base unit

paper tray lever

• Extend the paper suppor t.

• Push the paper tray lever towards the back

of the machine.

• Inser t the paper.

• Adjust paper guides to the size of the paper.

• Pull the paper tray lever towards the front of

the machine. The paper is held in place and the display shows NO INK CARTRIDGE and PRESS SET UP.

8 Installing the print cartridge

Unwrap the car tridge carefully. Do not touch the metal contacts.

Always hold the car tridge by the black areas or coloured top only. (A black ink car tridge will have a white top whilst a colour ink car tridge will have a blue top.)

To install the print cartridge

• Press the SET UP button to display REPLACE

CARTRIDGE.

• Press the button. The print car tridge

holder is moved into the load position and the display shows TICK TO FINISH

• Open the front cover by pressing the two

release buttons either side of the Image 2000.

SET UP

STOP

To help prevent paper jams and misfeeds, flick your thumb across the bottom edge of each stack of paper before you insert it into the machine.

paper tray lever

Setting up

Release button

Special papers

Please note that care should be taken when printing on glossy or silk paper as the ink may take longer to dry than when using standard multi-purpose paper. It is recommended that only standard multi-purpose paper is used for receiving faxes.

Warning

Make sure that the protective foam strip is removed from the machine’s paper tray before inserting the paper.

• When opened the white moulding can be

pulled for war d to prop the fr ont cover open.

• Carefully remove the tape covering the print

head. Be sure to remove all the tape.

Setting up

Any faxes received, or copies made, whilst you have a colour cartridge installed, will be printed in blue this is to remind you have a colour cartridge installed. You are advised too change to a black cartridge when not printing colour from your PC as it will reduce the life of your colour cartridge.

Moulding

• Inser t the print cartridge into holder.

• Push the print car tridge back until it clicks

into place. If it moves loosely in the carrier, it is not locked into place.

• Close the front cover.

• Press the button, display shows

CARTRIDGE ≈ NEW.

9 Entering your sender ID

Your name and fax number can be printed at the top of each page you send. This is called your sender ID.

To enter your sender ID

• Press the SET UP button until the display

shows USER SET UP.

• Press the button to display SET USER

INFORMATION.

• Press the button to display ENTER

SENDER ID

• Press the button to display ENTER ID

NAME.

• Use the keypad to enter the name you want

to appear on the fax heading. You can enter a name of up to 32 characters.

For example, to enter the name JOHN:

• Press the 5 button until the display shows J

• Press the 6 button until the display shows O

• Press the 4 button until the display shows H

• Press the 6 button until the display shows N

• When you have entered your name, press

the button to confirm. The display shows ENTER ID FAX NO.

• Use the keypad to enter your fax number.

You can enter up to 20 digits.

• When you have entered your fax number,

press the button to confirm. The display shows CALL BACK TEL NUMBER.

• Press the STOP button to return to standby.

Use the © button to move forward through the display. Use the § button to delete characters.

If required use the ✱button to enter a +sign

before the first digit(for international dialling codes).

If you pause for more than one minute when entering your ID, your Image 2000 will automatically revert to standby and any changes you have made will NOT be saved.

Setting up

SET UP

STOP

10 Entering a call back number

As well as your name, you can also store a telephone number on which you can be contacted. This is called your call back number.

During a fax transmission you can request voice contact by pressing the button. If the other par ty does not respond, your Image 2000 will instruct the other fax machine to print out your call back number along with a message requesting a telephone call.

To enter a call back number

• Press the SET UP button until the display

shows USER SET UP.

• Press the button to display SET USER

INFORMATION.

• Press the button to display ENTER

SENDER ID.

• Press the © button until the display shows

CALL BACK TEL NUMBER.

• Press the button. Display shows any

previously entered call back number.

• Use the keypad to enter your call back

telephone number. It can be up to 32 digits

• Press the button to confirm. Display

shows SET DATE AND TIME

• Press the STOP button to return to standby.

Setting up

STOP

SET UP

Use the © button to move forward through the display. Use the § button to delete characters.

If required use the ✱button to enter a +sign

before the first digit(for international dialling codes).

If you pause for more than one minute when entering your ID, your Image 2000 will automatically revert to standby and any changes you have made will NOT be saved.

11 Setting the date and time

When your Image 2000 is in standby, the display shows the time. It can also print the date and time at the top of each fax it sends.

To set the date and time

• Press the SET UP button until the display

shows USER SET UP.

• Press the button to display SET USER

INFORMATION.

• Press the button to display ENTER

SENDER ID.

• Press the © button until the display shows

SET DATE AND TIME.

• Press the button. Display shows the

currently set date and time.

• Use the keypad to enter the new date and

time setting. After each digit, the cursor will automatically move on to the next space.

• When the correct day and time is shown,

press the button to confirm. The display shows SEND BATCH TX TIME.

• Press the STOP button to return to standby.

Your Image 2000 displays the date and time in the following order: DayDay/MonthMonth/YearYear HourHour:MinuteMinute using the 24 hour clock for the time. For example, to set 25 minutes past 4 in the afternoon on 20 February 1998, enter: 20 02 98 1625.

Setting up

Batch time

Setting a batch time lets you send a group of faxes to the same number at the same time each day. This is pr e-set to 18.00 hrs, but you can change it to any other time.

To set a daily time for sending documents

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

• Press the button to display ENTER

SENDER ID

• Press the © button until the display shows

SET BATCH TX TIME.

• Press the button. Display shows 18:00

and TICK TO SELECT.

• Use the keypad to enter the time you want

your batch files to be sent.

• Press the button to confirm the change.

Display shows SET OFFICE TIME.

• Press the STOP button to return to standby.

SET UP

STOP

Setting up

To set to office time

• Press the SET UP button until the display

shows USER SET-UP.

• Press the button. Display shows SET

USER INFORMATION.

• Press the button. Display shows ENTER

SENDER ID.

• Press the © button until the display shows

SET OFFICE TIME.

• Press the button. Display shows OFFICE

TIME ≈OFF.

• Press the © button to change OFF to ON.

• Press the button. Display shows 18:00

and END OF OFFICE TIME.

• Enter the time that you want your of fice

time to end.

• Press the button. Display shows 09:00

and START OF OFFICE TIME.

• Enter the time that you want your of fice

time to star t.

• Press the button. Display shows

ANSWER MODE ≈MANUAL

• Press the © button to display the answer

mode you want outside of fice hours.

• Press the button to confirm the

displayed option. Whatever mode you set for your Image 2000 during of fice hours, it will switch to this mode outside of fice hours.

• Press the STOP button to return to standby.

Office time

You can set the time you star t work and leave work so that, out of of fice hours, your Image 2000 automatically switches to the receive mode you want.

For example, if you have an answering machine attached you could set your Image 2000 to switch to

ANS/FAX mode from 6.00pm

to 9.00am so that it will take voice or fax messages automatically, and then back to

TEL/FAX during the day.

SET UP

STOP

Setting up

12 Setting the receive mode

Your Image 2000 answers calls, and receives faxes in one of five modes:

MANUAL AUTOFAX TEL/FAX ANS/FAX PC FAX

To set or change the receive mode

The currently set r eceive mode is shown in the display.

Which setting is correct for you?

MANUAL When set to MANUAL you must

answer all calls by lifting the handset. If the incoming call is a fax, press the

START button

and replace the handset.

AUTOFAX In AUTOFAX mode, your Image 2000

automatically answers any incoming calls and prepares to receive a fax. If the handset is picked up before the machine answers an incoming call, you can talk to the caller or press the

START button to r eceive a fax.

TEL/FAX When in TEL/FAX mode your Image

2000 answers calls after one ring and checks for a fax signal. If it is not a fax call, the caller is put on hold, the phone rings and the display shows LIFT HANDSET to indicate you should answer the call manually. If you do not lift the handset before the ringing stops, your Image 2000 will assume it is a fax call and prepare to

receive a fax. To change the number of rings before the call is answered, see page 50.

ANS/FAX

In ANS/FAX mode your Image 2000 can operate with an answering machine. This means that you can receive voice messages and faxes.

All calls are answered automatically by the answering machine and your outgoing message is played. Callers can leave a message. If the Image 2000 detects a fax signal while the answer machine is operating, it will automatically take control of the call and receive the fax.

PC FAX In PC FA X mode your Image 2000

will receive and send faxes to a connected PC with the fax application software installed. If your PC is switched off, or the fax application isn’t running, incoming faxes will be r eceived on your Image 2000 after 8 rings, as if it was in AUTOFAX mode. You can send faxes fr om the PC with the Image 2000 in any receive mode. Faxes can always be sent directly from your Image 2000, even when in PC FAX mode.

In order for the ANS/FAX mode to work, your Image 2000 must be connected to an answering machine - via the socket located just above the line cord socket on the back of the base unit.

The telephone lets you make and receive calls even if the mains power is disconnected.

Making telephone calls

Dialling using the handset

When you lift the handset the display shows HANDSET IN USE. DIAL NUMBER. When you hear the dial tone, dial the number you want.

To end the call, replace the handset.

Dialling without lifting the handset (on-hook dialling)

• Press the button. Display shows LINE IN

USE. DIAL NUMBER. When you dial, you can hear whether the number is ringing or engaged.

• If the call is answered, pick up the handset

and begin talking.

Replace the handset to end the call.

To redial the last number

• Lift the handset or press the button.

• Press the REDIAL button. Display shows the

number as it is dialled.

Using the telephone, fax and copier

When using on-hook dialling, make sure the speaker volume is set to an audible level.

If the handset is lifted or the button is pressed while a name or number is shown on the display, your Image 2000 will dial the number after a short pause.

REDIAL

Setting the speaker volume

Your Image 2000 has an built-in speaker that enables you to monitor the progress of a fax or phone call.

The speaker has three settings:

LOW,

MEDIUM, HIGH.

To set the volume

• Press the button.

• Adjust the volume of the dial tone to LOW, MEDIUM or HIGH using the § or ©

buttons.

• When the volume is set, press the

button.

• Press STOP to retur n to standby, or dial a

number.

One-touch names and numbers

You can store a name, fax and phone number under each of the one-touch buttons.

To store one-touch names and numbers.

• Press the SET UP button until the display

shows ONE TOUCH SET UP.

• Press the button. Display shows ONE

TOUCH SET UP. SELECT ONE-TOUCH KEY.

• Press the ONE-TOUCH button you want.

Display shows the one-touch button number and ENTER NAME. You can now enter a name. If a name has been previously entered, the display shows EDIT NAME. (See page : To edit one-touch names and numbers)

You can enter a name of up to 20 characters. For example, to enter the name JOHN:

• Press the 5 button until the display shows J

• Press the 6 button until the display shows O

• Press the 4 button until the display shows H

• Press the 6 button until the display shows N

When you set your Image 2000 to HIGH or LOW, the machine gives two beeps.

Use the © button to move forward through the display. Use the § button to delete characters.

If you pause for more than one minute when entering your ID, your Image 2000 will automatically revert to standby and any changes you have made will NOT be saved.

Using the telephone,

fax and copier

SET UP

STOP

Sub addresses and passwords

In addition to name, fax and phone numbers, you can also store a sub-address number and a password, each up to 20 digits long.

A sub-address is like a mailbox at the receiving machine and faxes sent to this mailbox can normally only be accessed by someone who knows the sub-address. Not all fax machines that you send to have this facility.

A password can be used when polling a document from another machine. It provides security and the password must be the same as the password set at the polled machine. See POLLING, page 36.

Sub-addresses and passwords can only be used with fax machines which comply with the international fax standards.

Using the telephone, fax and copier

• Press the button to confirm your

entr y. Display clears then shows ENTER FAX NO.

• Enter the fax number associated with the

name you have just added.

• Press the button to confirm. Display

shows ENTER TEL NO

• Enter the telephone number.

• Press the button to confirm. Display

shows ENTER SUBADDRESS

• Enter the subaddress number using the

keypad and press the button to confirm your entr y. Display shows ENTER

PASSWORD

• Enter the password number using the

keypad and press the button to confirm your entr y. Display shows SELECT ONE TOUCH KEY ready for you to enter another name and numbers.

• Press the STOP button to return to standby.

If you want to go on to the next stage without entering a number, just press without entering any digits.

To put a pause in a one-touch memory

For such ser vices as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number, then, when you need to inser t a pause, press the

PAUSE button. The display will show

. Continue to store the rest of the number as normal.

To dial one-touch fax numbers

• Inser t a document into the document feeder.

• Press the ONE-TOUCH button you want.

• Press the START button to dial and send

the fax.

To dial a one-touch phone number

• Lift the handset or press the button.

• Press the ONE-TOUCH button you want.

The number is dialled automatically.

Using the telephone,

fax and copier

To edit one-touch names and numbers

• Press the SET UP button until the display

shows ONE TOUCH SET UP.

• Press the button. Display shows ONE

TOUCH SET UP. SELECT ONE-TOUCH KEY.

• Press the ONE-TOUCH button you want.

Providing a name has already been entered, the display shows the name, the one-touch button number and EDIT NAME.

• Use the keypad to change the name.

• Press the button to confirm the change.

Display shows the fax number and EDIT FAX NO

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows the telephone number and EDIT TEL NO.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows the sub-address number and EDIT SUBADDRESS.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows password and EDIT PASSWORD.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows SELECT ONE TOUCH KEY.

• Select another one-touch button to edit

another entr y or pr ess the

STOP button to

return to standby.

Special note

Your Image 2000 can send faxes to mailboxes but it does not have its own internal mailboxes.

To return to standby at any time, press the STOP button until the display shows the time and date. Only entries that have been confirmed by pressing the button are stored in the memory.

SET UP

STOP

START

Using the telephone, fax and copier

If a number has not been previously entered, for example, as a sub address, then the display will show ENTER SUB ADDRESS not EDIT SUB ADDRESS.

To delete a one-touch entry

• Press the SET UP button.

• Press the § or © buttons until the display

shows ONE-TOUCH SET UP

• Press the button. Display shows SELECT

ONE-TOUCH KEY.

• Press the ONE-TOUCH button you want.

Display shows the name and EDIT NAME.

• Press the § button to delete the name.

• Press the button to confirm.

• Press the STOP button to return to standby.

One touch memory label Keep a reminder of the names stored in the ONETOUCH memory on the label. Remove the plastic

cover and the memory label and write in the names alongside the relevant buttons, then replace the label and plastic cover. Using a pencil makes it easy to make any changes to the label.

Once a one-touch name has been deleted, the associated fax and telephone numbers are automatically deleted.

If you do not press any buttons for 60 seconds, your Image 2000 automatically returns to standby.

SET UP

STOP

Using the telephone,

fax and copier

Call Divert and Call Return (1471) one-touch buttons

Two of the one-touch buttons on your Image 2000 have been pre-set to useful BT Select Ser vices.

Call Diver t lets you forward calls to another number where you can be reached. You can switch this service on and off as often as you like and change the numbers to which you want calls diver ted. The Call Diversion ser vice is available for a small quarterly fee.

Call Return 1471 lets you find out the number of your last caller. This service is free.

Call Diversion

You can programme your Image 2000 to divert incoming calls to another number. You can use Call Diversion to diver t calls if there is no answer within 15 seconds, or if your phone is engaged. You will get comprehensive instr uctions when you subscribe to the ser vice.

To divert your calls

• Lift the handset.

• Press the CALL DIVERSION button. Display

shows *21*.

• Follow the spoken instructions.

• Replace the handset.

To cancel Call Diversion

• Lift the handset.

• Press the CALL DIVERSION button.

Display shows #21# and confirms cancellation.

• Replace the handset.

Call charges

With Call Diversion, you pay for the second part of the call only (i.e. from your number to the number to which you have diverted the call). If you are diverting a call to a cellular phone, charging will begin either when the call is answered, or when the network answers.

Please note

You can store your own One-Touch numbers under a Select Services button. The Select Service is automatically overwritten.

To restore the Select Services button, simple delete the entry stored under that One-Touch button.

To use Call Return

• To hear who called you last, lift the handset

or press the button.

• Press the CALL RETURN button.

You will hear an exchange announcement telling you the telephone number.

• If you now want to call the number back

just dial 3.

If the number has been withheld, the exchange announcement will say: “The caller

withheld their number.”

Using the telephone, fax and copier

If you have overwritten your CALL RETURNbutton you will have to dial 1471 manually.

Directory names and numbers

You can store up to 20 names, in alphabetical order, along with their associated fax and telephone numbers. The names can be easily displayed for dialling - if you are making a phone call the phone number is automatically selected. If you inser t a document for faxing, the fax number is automatically selected.

To store names and numbers in the directory

• Press the SET UP button until the display

shows DIRECTORY SET UP.

• Press the button. Display shows ADD A

NEW ENTRY.

• Press the button. Display shows ENTER

NAME.

Use the keypad to enter a name.

You can enter a name of up to 20 characters. For example, to enter the name JOHN:

• Press the 5 button until the display shows J

• Press the 6 button until the display shows O

• Press the 4 button until the display shows H

• Press the 6 button until the display shows N

SET UP

STOP

Using the telephone,

fax and copier

• Press the button to confirm your entry.

Display shows ENTER FAX NUMBER.

• Enter the fax number.

• Press the button to confirm your entry.

Display shows ENTER TEL NUMBER.

• Enter the telephone number.

• Press the button to confirm your entry.

Display shows ENTER SUBADDRESS.

• Enter the subaddress number using the

keypad and press the button to confirm your entr y. Display shows ENTER PASSWORD.

• Enter the password number using the

keypad and press the button to confirm your entr y. Display shows ADD A NEWENTRY

• Either press the button to star t a new

entr y or pr ess the

STOP button to retur n

to standby.

If the letter you require is on the same button as the previous letter, press the © button to advance the cursor to the next space.

Use the © button to move forward through the display. Use the § button to delete characters.

If you pause for more than one minute between button presses, your Image 2000 will automatically revert to standby and any changes you have made are NOT saved.

To return to standby at any time, press the STOP button until the display show the time and date. Only entries that have been confirmed by pressing the button are stored in the memory.

If you want to go on to the next stage without entering a number, just press without entering any digits.

Sub addresses and passwords

In addition to name, fax and phone numbers, you can also store a sub-address number and a password, each up to 20 digits long.

A password can be used when polling a document from another machine. It provides security and the password must be the same as the password set at the polled machine. See POLLING, page 36.

Sub-addresses and passwords can only be used with fax machines which comply with the international fax standards.

Special note

Your Image 2000 can send faxes to mailboxes but it does not have its own internal mailboxes.

Using the telephone, fax and copier

To put a pause in the directory

For such ser vices as home banking, you may need to use the

PAUSE function. Storing a

pause is simple. Begin entering a number as shown above then, where you need to inser t a pause, press the

PAUSE button. The display

shows

. Continue to store the rest of the

number as normal.

To dial numbers stored in the directory

• Press the DIRECTORY button. Display

shows the last name accessed.

• Either use the § and © buttons to scroll

through the directory of names. Or you can use the keypad to enter the first letter of the name you want and then use the

to scroll to the name. (e.g., to find the name JOHN, press the

5 button beginning with J,

then use the

other stored names beginning with J until JOHN is shown in the display.)

• When the name you want is shown: either

lift the handset and press the

START button,

or if sending a fax, just press the

START

button.

• The number is dialled automatically.

If a document has been inserted in the document feeder, your Image 2000 will automatically select stored fax numbers. If no document has been inserted, the telephone number will be selected.

Scrolling through the directory

Press and hold the § or © button to scroll through stored names. Release the button when you get to the name you want. Press and then, after hearing a single beep, release the © button, fax and phone numbers belonging to the name will be displayed. Press the © button to display the name again. Press and release the © button after two beeps, the next name in the directory will be displayed.

DIRECTORY

START

Using the telephone,

fax and copier

To edit names and numbers stored in the directory

• Press the SET UP button until the display

shows DIRECTORY SET UP.

• Press the button. Display shows ADD A

NEW ENTRY.

• Press the © button until the display shows

EDIT AN ENTRY.

• Press the button. Display shows the last

name accessed and SELECT ENTRY TO EDIT.

• Use the § or © buttons (or the keypad) to

display the entr y you want to change.

• Press the button. Display shows EDIT

NAME.

• Use the keypad and the §©buttons to

change the name.

• Press the button. Display shows EDIT

FAX NUMBER.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows EDIT TEL NUMBER.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows EDIT SUBADDRESS.

• Use the key pad to change the sub-address

number.

• Press the button to confirm the change.

Display shows the password and EDIT PASSWORD.

• Use the keypad to change the number.

• Press the button to confirm the change.

Display shows EDIT AN ENTRY.

• Either press the STOP button to return to

standby or press the button to edit another entr y.

If you pause for more than one minute when entering your ID, your Image 2000 will automatically revert to standby and any changes you have made will NOT be saved.

SET UP

STOP

Using the telephone, fax and copier

To delete directory entries

This will delete the name, fax number, telephone number, subaddress number and password at the same time.

• Press the SET UP button until the display

shows DIRECTORY SET UP.

• Press the button. Display shows ADD A

NEW ENTRY.

• Press the § or © buttons until the display

shows DELETE AN ENTRY.

• Press the button to confirm. Display

shows the last name accessed and SELECT ENTRY TO EDIT.

• Press the § or © buttons (or use the

keypad) to display the entr y you want to delete.

• Press the button. Display shows DELETE

THIS ENTRY?

• Press the button to confirm. The name

and all numbers are deleted.

• Either press the STOP button to return to

standby or press the button to delete another entr y.

Sending and receiving faxes

Your Image 2000 lets you set its functions to suit the way you work. The most commonly preferr ed settings are pr e-selected as default. You can alter or choose new settings as desired.

Do not try to send or copy documents which are:

• still wet with ink or correcting fluid

• very thick or very thin (for best results, paper

should be 75gsm)

• stapled or clipped together

• torn, folded, crumpled or with punched holes

• on carbon paper or glossy paper

When adjusting the settings, if you do not touch any buttons for more than 1 minute, your Image 2000 will automatically return to standby.

In the display, RX= receive, TX = send.

SET UP

STOP

Using the telephone,

fax and copier

To load documents for faxing

Load up to 20 pages at a time, face down, into the automatic document feeder. The first page is automatically drawn a little way into the feeder. Display shows ENTER FAX NO

OR PRESS

START TO COPY.

To send a fax

You have a choice of ways to dial a fax number.

Normal dialling

• Load the document

• Dial the number you want. (Press the §

button to delete any digit you dial by mistake).

• Press the START button. The number is

dialled and document sent. Upon connection, the display shows REMOTE ID and the number of the receiving machine.

After the last page has been sent, the display shows CALL COMPLETE and you hear a beep.

One-touch dialling

• Load the document

• Press the ONE-TOUCH button you want.

Display shows the name stored.

• Press the START button. The fax number is

dialled and document sent. Upon connection, the display shows REMOTE ID and the number of the receiving machine.

After the last page has been sent, the display shows CALL COMPLETE and you hear a beep.

If you make a mistake, pull out the loose sheets and press the STOP button. This cancels the fax and ejects the page held in the unit.

START

Using the telephone, fax and copier

To monitor a fax call

Your Image 2000 can be set to allow you to monitor the progress of a call.

When the line monitor is set to

ON, you will

hear fax tones from your Image 2000’s built-in loudspeaker until the moment the document begins to be sent (i.e., when the paper star ts to go through the machine). When the line monitor is set to

OFF, a transmission is only

monitored until dialling is complete. The factor y setting for the Image 2000 is

OFF.

To switch line monitor on

• Press the SET UP button until the display

shows USER SET-UP.

• Press the button, display shows SET

USERINFORMATION.

• Press the © button to change the display to

SET UPFAXFUNCTIONS.

• Press the button. Display shows

ACTIVITYREPORT.

• Press the © button to change the display to

SETLINEMONITOR.

• Press the button. Display shows

LINEMONITOROFF.

• Press the © button to change the display to

ON.

• Press the button. Display shows

RINGER VOLUME SET-UP.

• Press the STOP button to return to standby.

Directory dialling

• Load the document

• Press the DIRECTORY button.

• Press the § or © buttons to scroll through

the names (or use the keypad) until the display shows the name you want.

• Press the START button. The fax number is

dialled and document sent. Upon connection, the display shows REMOTE ID and the number of the receiving machine.

After the last page has been sent, the display shows CALL COMPLETE and you hear a beep.

START

DIRECTORY

SET UP

STOP

Scrolling through the directory

Press and hold the § or © button to scroll through stored names. Release the button when you get to the name you want.

Press and then, after hearing a single beep, release the © button, fax and phone numbers belonging to the name will be displayed. Press the © button to display the name again. Press and release the © button after two beeps, the next name in the directory will be displayed.

Using the telephone,

fax and copier

Automatic redial

If the number you are calling is engaged or the connection not made, your Image 2000 will automatically redial the number up to two times. The display will show WAITING 1ST

(or

2ND)REDIAL

To use the redial button

You can redial the last number called at any time.

• Load the document

• Press the REDIAL button, display shows

the last dialled number and PRESS START TO SEND.

• Press the START button, the number is

dialled and the fax sent.

To stop a fax you are sending

• Press the STOP button once to stop a fax in

progress. Any remaining pages in the document feeder will be automatically ejected.

To delay a fax

This allows you to send a fax automatically at a pre-set time. This can be useful if you want to send a fax abroad, so it coincides with the other person’s of fice hours, or when call charges are lower.

• Inser t the document to be faxed. If necessary,

adjust the contrast and resolution.

• Press the SET UP button until the display

shows DELAYED SEND SET UP.

• Press the button. Display shows SEND

AT BATCH TIME.

• Press the © button to display SEND AT

FIXED TIME.

• Press the button to confirm the FIXED

TIME option. Display shows ENTER SEND TIM E.

• Using the keypad, enter the date and time at

which you want the fax to be sent.

• Press the button to confirm, display

shows ENTER DESTINATION.

• Use the keypad to enter a number (or use

the Directory or One Touch buttons to enter a name).

• Press the button to confirm the number,

display shows RESOLUTION/CONTRAST and TICK TO SELECT, START.

• Press if you want to change the standard

resolution or contrast settings.

• Press START to finish the set-up, the

document is scanned into the memor y and sent at the set time.

Sending small text or pages with pictures

If you are sending small print, illustrations or photographs, you can alter the RESOLUTION and CONTRAST settings to ensure the best possible results. See Additional features, page 47.

REDIAL

STOP

SET UP

Using the telephone, fax and copier

To cancel a fax stored for sending later

All stored faxes can be deleted using the FILE MANAGEMENT menu.

• Press the SET UP button until the display

shows FILE MANAGEMENT.

• Press the button. Display shows

MEMORY FREE XX% NEXT›

• Press the © button. Display shows details of

the first document stored,

e.g., 001 MEM RECEIVE 4P

. 001 is the file

number and 4P means the document is four pages long.

• Press the © button until you display the file

you want to delete.

e.g., a delayed send file is shown as 011 DELAYED SEND 2P

. 011 is the file number.

2P is the number of pages.

• Press the button. Display shows FILE

XXX DOCUMENT. TICK TO PRINT, NEXT›

• Press the © button until the display shows

FILE XXX DELETE? TICK TO DELETE, NEXT›

If you are not sure which file you want to delete, select FILE XXX DETAILS. TICK TO PRINT, NEXT›. This will give you a print out of the destination details for the file.

• Press the button to delete the fax.

Display shows the next stored file.

You can now delete fur ther files or pr ess the

STOP button to retur n to standby.

SET UP

STOP

Using the telephone,

fax and copier

To receive a fax

Your Image 2000 is pre-set to AUTO FAX which means it is ready to receive faxes automatically.

When a call is received, the machine rings. The display shows

CONNECTING and the fax is

received.

Your Image 2000 is pre-set to print faxes automatically, however this setting can be altered so that faxes are stored in the memory to be printed later.

To receive faxes into the memory

• Press the SET UP button until the display

shows MEMORY RECEIVE.

• Press the button. Display shows

MEMORY RECEIVE ≈OFF.

• Press the © button to change the display to

ON.

• Press the button. Display shows 0000

ENTER PASSWORD.

• Enter a four digit password (or leave as

000 if you do not want to enter a private

password)

• Press the button. Display shows

MEMORY RECEIVE ≈ON and the password you have entered is shown briefly.

All faxes will now be received into the memory and you will need to know the password to print them out.

If there is no paper, the fax will be stored in the memory and printed when more paper has been inserted.

Any faxes received, or copies made, whilst you have a colour cartridge installed, will be printed in blue this is to remind you that you have a colour cartridge installed. You are advised to change to a black cartridge when not printing from your PC as it will reduce the life of your colour cartridge.

SET UP

Using the telephone, fax and copier

To stop faxes from being received into the memory

You need to know the cur rent passwor d in order to switch the memory off.

• Press the SET UP button until the display

shows MEMORY RECEIVE.

• Press the button. Display shows

MEMORY RECEIVE≈ON.

• Press the © button to change the display to

OFF.

• Press the button. Display shows 0000

ENTER PASSWORD.

• Enter the current passwor d.

• Press the button. If the password is

correct, the display shows MEMORY RECEIVE ≈OFF. Any stored documents will

be printed before the machine retur ns to standby.

Changing the password allowing faxes to be received into the memory

The memor y r eceive must first be switched of f and then switched back on as shown in ‘To receive faxes into the memor y’ on the previous page.

Printing stored faxes

If there are faxes held in the memory, the display shows FAXES IN MEMORY XX (the number of faxes stored). If this is not displayed, press the

§ or © buttons until it is

shown.

All stored faxes can be printed or deleted as desired using the

FILE MANAGEMENT menu.

If you enter the wrong password, the display will

show MEMORY RECEIVE≈ON. You can change it to OFF and repeat the steps above or press the STOP

button to return to standby.

Special note

Your Image 2000 can send faxes to mailboxes at other machines but it does not have any mailboxes of its own.

SET UP

Using the telephone,

fax and copier

To print a fax stored in the memory

• Press the SET UP button until the display

shows FILE MANAGEMENT.

• Press the button. Display shows

MEMORY FREE XX% NEXT›

• Press the © button. Display shows details of

the first document stored.

e.g.: 001 MEM RECEIVE 4P

. 001 is the file

number and 4p means the document is four pages long).

• Press the button. Display shows 0000

ENTER PASSWORD.

• Enter the current memory receive password

and press the button.

• Press the button to print the file.

To delete a fax stored in the memory

You can delete a fax without printing.

• Press the SET UP button until the display

shows FILE MANAGEMENT.

• Press the button. Display shows

MEMORY FREE XX% NEXT›.

• Press the © button. Display shows details of

the first document stored.

e.g.: 001 MEM RECEIVE 4P

. 001 is the file

number and 4p means the document is four pages long).

• Press the © button to display the file you

want to delete.

• Press the button. Display shows 0000

ENTER PASSWORD.

• Enter the current memory receive

password and press the button.

• Press the © button until the display shows

DELETE.

• Press the button to confirm deletion.

Display shows the next file stored in the memor y.

You can now either delete fur ther files or pr ess the

STOP button to return to standby.

SET UP

STOP

Using the telephone, fax and copier

Forwarding incoming faxes to another fax machine

You can set your Image 2000 to automatically send received faxes to another number. Once you have switched on fax for war ding, all faxes will be for war ded to the number you have set until the function is switched of f again. You have the option of saving copies of all the for war ded faxes in memory, printing them out or deleting them. The default option is to print all faxes for war ded.

To set up fax forwarding

• Press the SET UP button until the display

shows FAX TRANSFER SET UP.

• Press the button. Display shows FAX

TRANSFER ≈OFF.

• Press the © button to display FAX

TRANSFER ≈ON.

• Press the button. Display shows 0000

and ENTER AN ACCESS CODE.

• You can now enter a 4 digit code to prevent

your Image 2000 being switched of f without authorisation.

• Press the button to confirm the code.

Display shows FAX TRANSFER ≈ON and ACCESS CODE ≈XXXX and then changes to ENTER DESTINATION.

• You can now enter the fax number you want

your faxes for war ded to.

• Press the button to confirm the number.

Display shows PRINT TRANSFER FILE. You can now choose whether you want copies of the faxes printed, stored or deleted by your Image 2000.

• Press the © button to display the available

options – PRINT, STORE and DELETE.

• Press the button to confirm the displayed

option. Display shows FAX TRANSFER ≈ON and TO XXXXXXX (fax number) before returning to standby.

To switch off fax forwarding

• Press the SET UP button until the display

shows FAX TRANSFER SET UP.

• Press the button. Display shows FAX

TRANSFER ≈ON.

• Press the © button to display FAX

TRANSFER ≈ OFF.

• Press the button. Display shows 0000

and ENTER AN ACCESS CODE.

• You must now enter the same 4 digit code

that was entered when fax transfer was switched on.

• Press the button to confirm the code.

Display shows ACCESS CODE CORRECT and FAX TRANSFER ≈ OFF before returning to

standby.

SET UP

A code of 0000 allows free access.

If no code has been set the Image 2000 will go directly to standby.

Using the telephone,

fax and copier

Group dialling

If you regularly need to send a fax to a number of dif ferent destinations, your Image 2000 lets you store up to 50 destination numbers in each of three Group Dial memories.

The 50 destination numbers in each Group Dial memor y may comprise of-

- any of the 10 stored under the one touch

buttons

- any of the 20 stored in the directory

- plus 20 manually entered numbers

Each destination number can be up to 20 digits long.

To store numbers under a group dial memory

• Press the SET UP button until the display

shows GROUP SET UP.

• Press the button. Display shows

GROUP 1.

• Press the § or © buttons to display the

group memory you want 1, 2 or 3.

• Press the button. Display shows ENTER

DESTINATION 01.

• Enter the name or fax numbers you want by

using the one-touch buttons, directory or keypad

• Press the button to confirm. Display

shows ENTER DESTINATION 02.

Continue entering all the names and numbers you want, confirming each one by pressing the

button, up to a total of 50 destination

numbers.

SET UP

Using the telephone, fax and copier

To add a number to a group dial memory

• Press the SET UP button until the display

shows GROUP SET UP.

• Press the button. Display shows

GROUP 1.

• Press the § or © buttons to display the

group memory you want 1, 2 or 3.

• Press the button. Display shows EDIT

EXISTING GROUP?

• Press the button. Display shows ADD

AN ENTRY?

• Press the button. Display shows ENTER

DESTINATION XX

. Add a new destination

name or number.

• Press the button to confirm.

You can now add more entries (until the total number of entries reaches 50) or press the

STOP button to retur n to standby.

To delete a number in the group memory

• Press the SET UP button until the display

shows GROUP SET UP.

• Press the button. Display shows

GROUP 1

• Press the § or © buttons to display the

group memory you want 1

(2 or 3).

• Press the button. Display shows EDIT

EXISTINGGROUP?

• Press the button. Display shows ADD

AN ENTRY?

• Press the © button to display DELETE AN

ENTRY?

• Press the button to confirm. Display

shows the first name or number stored and

to SELECT, NEXT›.

• Press the § or © buttons to scroll through

the entries until the one you want to delete is shown.

• Press the button to delete the entr y.

• You can now delete another entry or press

the

STOP button to return to standby.

SET UP

STOP

SET UP

To delete an entire group

• Press the SET UP button until the display

shows GROUP SET UP.

• Press the button. Display shows

GROUP 1.

• Press the § or © buttons to display the

group memory you want - 1, 2 or 3.

• Press the button. Display shows EDIT

EXISTING GROUP.

• Press the © button to display DELETE

GROUP X?

• Press the button to confirm. Display

shows GROUPX DELETED and then GROUP SETUP

• Press the button to enter a new group or

press the

STOP button to retur n to standby.

Using the telephone,

fax and copier

SET UP

STOP

Broadcasting

You can send a fax to a large group of people (up to 50) using the broadcast feature. You can use this feature to send faxes to everybody in your pre-programmed group or you can enter other fax numbers manually. Using Broadcast, documents are first stored in the Image 2000’s memor y. You can program as many broadcasts as you want until all the available memor y has been used. You can choose the date and time that the documents are sent.

To set up a broadcast

• Load the document.

• Press the SET UP button until the display

shows BROADCAST SET UP.

• Press the button. Display shows

BROADCAST FILE XXX followed by GROUP ENTRIES.

• Press the © button to display GROUP

ENTRIES or MANUAL ENTRIES. If you want

to send the fax to a pre-programmed group of numbers, select GROUP ENTRIES, other wise select MANUAL ENTRIES.

• Press the button.

SET UP

If you select GROUP ENTRIES:

• Press the § or © buttons to display the

group memory you want - 1, 2 or 3.

• Press the button. Display shows ADD

MORE ENTRIES.

• Press the © button to display ADD MORE

ENTRIES or FINISH. Select ADD MORE ENTRIES

to add another group or manually entered numbers. Select FINISH when you have entered all the names and numbers you want.

• Press the button to confirm.

If you select

MANUAL ENTRIES:

Display shows ENTER NAME/NUMBER 01 (01 indicates the first entr y).

• Use the keypad to enter numbers (or use

the Directory or One Touch buttons to enter a name)

• Press the button after each entr y.

When you have added all the numbers you want in the broadcast, press the button again. Display shows ADD MOREENTRIES.

• Press the © button to display FINISH.

• Press the button to confirm.

You are now asked to enter the date and time you want the broadcast to star t.

• Press the button to star t broadcasting

immediately or use the keypad to enter the date and time you want.

• Press the button to confirm. The display

shows RESOLUTION/CONTRAST.

You can now star t the br oadcast by pressing

START or you can change the r esolution and

contrast settings first by pressing the button and then using the

buttons to display and select the settings you want.

The document is now scanned into the memor y and the display shows BROADCAST FILE XXX before returning to standby. The fax will be broadcast at the time set.

Polling

This allows your Image 2000 to retrieve a document from another fax machine, or for another fax machine to retrieve a document from your Image 2000.

To store a document to be polled by another machine

For this type of polling, your Image 2000 uses a bulletin board. This allows you to store a document in the memor y wher e it can be retrieved by any caller making a polling call to your machine. It cannot be protected by a password and will remain in the memory until it is deleted.

Using the telephone, fax and copier

You can broadcast to up to 3 groups and up to 20 manual entries.

Using the telephone,

fax and copier

• Press the button. Display shows

RECEIVE POLLING.

• Press the © button to display BULLETIN

BOARD.

• Press the button. Display shows

BULLETIN BOARD ≈OFF

• Press the © button to change from OFF to

ON.

• Press the button to confirm.

The display shows RESOLUTION/CONTRAST. You can now finish the set-up by pressing

START or you can change the r esolution

and contrast settings first by pressing the

button and then using the

button to display and select the settings you want.

The document is scanned into the memor y and the display shows BULLETIN FILE XXX before retur ning to standby.

Your Image 2000 can hold only one document at a time on the

BULLETIN BOARD. If a

document has already been stored your Image 2000 asks you if you want to replace it, delete it or retain it. Use the

options.

A document on the bulletin board is not protected and can be polled by anybody polling your number.

• Load the document.

• Press the SET UP button until the display

shows POLLING SET UP.

SET UP

To switch the polling Bulletin Board off

• Press the SET UP button until the display

shows POLLING SET UP.

• Press the button. Display shows

RECEIVE POLLING.

• Press the © button to display BULLETIN

BOARD.

• Press the button. Display shows

BULLETIN BOARD ≈ON.

• Press the © button to change from ON to

OFF.

• Press the button to confirm the change.

Display shows BULLETINBOARD ≈OFF and FILE XXX DELETED before retur ning to standby.

SET UP

Using the telephone, fax and copier

To poll a document from another fax machine

You can retrieve a document from another fax machine in one of two ways. In both cases, the other fax machine must be set ready for polling.

To poll a document using FAXBACK

The FAXBACK button makes it easy to retrieve a document from another fax machine.

• Enter the fax number of the machine from

which you want to retrieve a document.

• Press the FAXBACK button.

• Polling begins automatically.

FAX

BACK

If the number you want to poll requires a sub-address and/or password - you will need

to store the number and sub-address/password under a one-touch button or in the directory. You can then dial using the one-touch button or directory before pressing the FAXBACK button.

Turn around POLLING

You can set your Image 2000 so that it will automatically poll any machine it sends to. With tur n ar ound polling on, when the sending operation is complete and before the call is terminated, your Image 2000 asks the called machine if it has any documents on its bulletin board. If it has, they will be received by your Image 2000. The factor y setting for turn around polling is OFF.

To switch turn around polling ON

• Press the SET UP button until the display

shows USER SET-UP.

• Press the button. Display shows

SET USER INFORMATION.

• Press the © button to display SET UP FAX

FUNCTIONS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button to display TURN AROUND

POLLING.

• Press the button. Display shows

AROUND POLLING = OFF.

• Press the © button to display OFF to ON.

• Press the button to confirm the

displayed option. Press the STOP button to return to standby.

SET UP

STOP

Using the telephone,

fax and copier

To use RECEIVE POLLING

You can use this feature if you want to poll from more than one machine or if you want to poll using a security password.

• Press the SET UP button until the display

shows POLLING SET UP.

• Press the button. Display shows

RECEIVE POLLING.

• Press the button. Display shows

RECEIVE POLLING XXX (XXX is the file number allocated by your Image 2000 for your reference), followed by GROUP ENTRIES.

• Use the © button to switch the display

between GROUP ENTRIES and MANUAL ENTRIES. If you want to poll one of your

pre-programmed groups of numbers, select

GROUP ENTRIES, other wise, select MANUAL ENTRIES

If you select GROUP ENTRIES

• Press the § or © buttons to display the

group memory you want 1, 2 or 3.

• Press the button. Display shows ADD

MORE ENTRIES.

• Press the © button to display ADD MORE

ENTRIES

or FINISH. Select ADD MORE ENTRIES

if you want to add another group or manual entries. Select FINISH when you have entered all the names and numbers you want.

• Press the button to confirm.

If you select MANUAL ENTRIES

• Display shows ENTER NAME/NUMBER 01.

(01 indicates it is the first entry)

• Use the keypad to enter numbers, or the

one-touch buttons or the directory to enter names.

• Press the button after entering each

number or name.

• When you have added all the names and

numbers you want to poll, press the button again. Display shows ADD MORE

ENTRIES

• Press the © to display FINISH.

• Press the button to confirm. Display

shows ENTER POLLING TIME.

You can now enter the date and time you want your Image 2000 to begin polling.

• Press the button if you want polling to

star t immediately or use the keypad to enter the date and time you want.

• Press the button to confirm. Display

shows RECEIVEPOLLINGXXX. Polling will begin at the time you have set.

SET UP

Using the telephone, fax and copier

Setting the incoming fax size

Your Image 2000 is pre-set to slightly reduce incoming faxes to fit onto a smaller page area. Documents can also be received normal size.

The available settings are:

AUTO REDUCTION (default setting)

Incoming faxes are automatically reduced to ensure each page received fits onto one sheet of paper. If the original document page length is more than 1

/2times the set paper length, then the document will be printed on two sheets.

NORMAL

In normal mode, faxes are printed out full size. This means that if the sender’s ID information is set to OUTSIDE, the fax may go over onto a second sheet.

CUT OVER LENGTH

In this mode, faxes are printed full size but, if the page length of an incoming fax is longer than the paper you are printing on, your Image 2000 will not print anything that is over the set length of the page.

To change the incoming fax size

• Press the SET UP button until the display

shows USER SET UP.

• Press the button . Display shows SET

USER INFORMATION.

• Press the © button until the display shows

SET UP FAX FUNCTIONS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button until the display shows

SET PRINT MODE.

• Press the button. Display shows NORMAL.

• Use the © button to display the available

options - NORMAL

, FULL LENGTH,

CUT OVER LENGTH.

• Press the button to confirm the option

you want. Display shows RESOLUTION DEFAULT.

• Press the STOP button to return to standby.

SET UP

STOP

Setting the plain paper size for printing

For copying and incoming faxes, your Image 2000 can print out on:

A4 (210 x 297 mm) Letter (216 x 279 mm) Legal (216 x 356 mm)

The default setting is for A4 size. If you want a dif ferent size, the paper size setting must be changed. The maximum scanning width is 216mm.

To set the paper size in the paper tray

• Press the SET UP button until the display

shows PAPER SIZE SET UP.

• Press the button. Display shows PAPER

SIZE A4 (or the current size).

• Press the © button to display the available

options - A4

, LETTER, LEGAL.

• Press the button to select the option you

want. Display shows REPLACECARTRIDGE.

• Press the STOP button to return to standby.

Using the telephone,

fax and copier

SET UP

STOP

Print outs

Your Image 2000 can print out activity reports, confirmation reports, a list of names and numbers stored in memory, a list of settings and a list of functions.

Activity report

This is a repor t which lists the details of the fax calls you have made and received. The repor t details the date, time, number of pages, duration of call, the number dialled for faxes you send, the sender’s ID for faxes you received and the result of each fax.

Automatic activity report

Your Image 2000 is preset to automatically print out a repor t after every 40 fax transactions. After printing an automatic report, the Image 2000 clears its calls log memor y and prepares to log the next 40 calls.

You can print out intermediate reports if you wish and you can also switch of f the automatic repor t print out. When the automatic print out is switched of f, the Image 2000 will still clear its calls log memor y after every 40 calls.

Using the telephone, fax and copier

To switch the automatic report on or off

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

• Press the © button until the display shows

SET UP FAX FUNCTIONS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the button. Display shows

AUTOMATIC PRINT ≈ON.

• Press the © button to switch between ON

and OFF.

• Press the button to confirm the setting

you want.

• Press the STOP button to return to standby.

To manually print out an activity report

This gives you a list of all the calls made and received since the calls log memory was last cleared by the machine.

• Press the SET UP button until the display

shows PRINT OUTS +REPORTS.

• Press the button. Display shows

ACTIVITYREPORT.

• Press the button. The activity repor t is

printed and the display shows CONFIRM LAST FAX.

• Press the STOP button to return to standby.

When the automatic print out is switched off, you can still print reports manually.

SET UP

STOP

SET UP

Using the telephone,

fax and copier

Confirmation reports

A confirmation report gives you an activity repor t on the last call only.

Your Image 2000 is pre-set to print a report automatically if a fax transmission or reception fails. If required, you can change this to print a repor t each time a fax is sent and/or r eceived. It can also be switched of f.

To print out a confirmation report after each transaction

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

• Press the © buttons until the display shows

SET UP FAX FUNCTIONS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © buttons until the display shows

CONFIRMATION REPORT.

• Press the button. Display shows TX

REPORT ERROR ONLY

(TX = send).

• Press the © button to display the available

options - ERROR ONLY

, ALWAYS, NO REPORT.

• When the setting you want is displayed,

press the button. Display shows RX REPORT ERROR ONLY

(RX = receive)

• Press the © button to display the available

options - ERROR ONLY

, ALWAYS, NO REPORT.

When the setting you want is displayed, press the button. Display shows SET LINE MONITOR.

• Press the STOP button to return to standby.

SET UP

STOP

Using the telephone, fax and copier

To manually request an individual activity report

If your Image 2000 is not set to print a confirmation report after ever y fax transaction, you can request one as required. You can also get a repor t of the last fax sent or the last fax received.

• Press the SET UP button until the display

shows PRINT OUTS+ REPORTS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button until the display shows

CONFIRM LAST FAX.

• Press the button. Display shows

CONFIRM SEND.

• Press the © buttons to display the options

available CONFIRM SEND, CONFIRM RECEPTION.

• Press the to confirm the option you

want. Display shows the time, number of pages and the result of the last call.

• Press the button again if you also want a

print out.

• Press the STOP button to return to standby.

To print a list of the names and numbers stored in your Image 2000’s one-touch memory and directory

• Press the SET UP button until the display

shows PRINT OUTS+ REPORTS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button until the display shows

PHONE BOOK.

• Press the button. A list of the names and

numbers stored in the one-touch memory and directory and group memories is printed and the display shows USER SETTING.

• Press the STOP button to return to standby.

SET UP

STOP

SET UP

Using the telephone,

fax and copier

To print a list of functions

• Press the SET UP button until the display

shows PRINT OUTS + REPORTS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button until the display shows

FUNCTION LIST.

• Press the button. A list of the functions

is printed and the display shows ACTIVITY REPORT.

• Press the STOP button to return to standby.

To print a list of settings

This will give you a list of all the settings you have chosen for your Image 2000 using the

SET UP menu.

• Press the SET UP button until the display

shows PRINT OUTS + REPORTS.

• Press the button. Display shows

ACTIVITY REPORT.

• Press the © button until the display shows

USER SETTINGS.

• Press the button. A list of the current

settings is printed. Display shows FUNCTION LIST.

• Press the STOP button to return to standby.

Copying documents

Your Image 2000 can be used as a plain paper copier.

To copy a document

You can load up to 20 pages in the document feeder.

• Place the document to be copied face down

in the document feeder.

• Press the START button. Display shows

NUMBER OF COPIES ≈01

. RESOLUTION

≈

FINE

(this is the default setting)

• To change the Resolution, press the SET UP

button to display the available options - NORMAL, FINE, SUPER FINE, PHOTO

(For an explanation of resolution settings, see Resolution on page 47.)

• If you want more than one copy of the

document, use the keypad to enter the number of copies you want to make.

• Press the START button. If you ar e making

only one copy then copying will now star t. If you are making two or more copies the display shows STACK and the number of copies you have set.

• You can now choose whether to print copies

in sequence(STACK)or in collated sets(SORT).

• Press the © button to display STACK or SORT.

• Press the button to confirm the option

you want and star t copying.

• Press the STOP button at any time to halt

copying.

SET UP

STOP

START

Using the telephone, fax and copier

Replacement cartridges are available via the phone number displayed on your machine. Item code: 871089 To replace the print cartridge, see Help, p58.

Remember to make sure there is enough paper in your Image 2000’s paper tray.

Additional features

Resolution

You can choose dif fer ent resolutions settings to ensure improved quality when faxing or copying a document.

The default resolution for sending a fax is

NORMAL. The resolution can be changed

manually for each outgoing document. The resolution will then revert to

NORMAL again

once the document has been sent.

The default resolution for copying a document is

FINE.

There are four available settings:

NORMAL

For normal documents containing easy-to-read text.

FINE

For small or hard-to-read text.

SUPER FINE

For a document containing ver y small har d-toread text or detailed drawings.

PHOTO

For pages containing pictures, photographs or drawings which contain colours or var ying shades of grey.

To change the resolution for individual faxes

• Inser t the document to be sent.

• Press the SET UP until the display shows

SET RESOLUTION.

• Press the button. Display shows

NORMAL.

• Press the © button to display the

available options

- NORMAL, FINE,

SUPERFINE, PHOTO

When the setting you require is shown in the display, press the button to confirm the new setting. Display shows SET CONTRAST.

• Press STOP button to display ENTER FAX NO.

or press

START to copy.

You can now dial the fax number and send the document as normal.

Additional features

When you are setting up a document for delayed send, broadcasting or polling, you do not need to set the resolution when you insert the document. Your Image 2000 will ask you what resolution you want during the set up procedure.

SET UP

STOP

START

Additional features

To change the default resolution for faxes

This changes the setting for all documents you fax or copy. The pr e-set resolution is

NORMAL.

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

FUNCTIONS

• Press the button. Display shows ACTIVITY

REPORT

RESOLUTION DEFAULT.

• Press the button. Display shows NORMAL.

options - NORMAL, FINE, SUPERFINE, PHOTO.

• Press the button to select the displayed

option.

• Press the STOP button to return to standby.

Contrast

You can choose different contrast settings to compensate for light or dark original documents which you want to fax or copy.

The available settings are:

NORMAL - when sending all clearly printed

documents

DARK - when sending dark original documents LIGHT - when sending light original

documents

To set the contrast for individual faxes and photocopies

• Inser t the document to be sent or copied.

• Press the SET UP button until the display

shows SET CONTRAST.

• Press the button to select.

options - NORMAL ORIGINAL, LIGHT ORIGINAL or DARK ORIGINAL

• Press the button to select the option

displayed.

• Press the STOP button to display ENTER

FAX NO or press

START to copy.

You can now dial the fax number and send the document as normal or just press the

START

button to copy.

SET UP

STOP

SET UP

Additional features

To change the default contrast setting

The pre-set setting for sending a fax is

NORMAL. This setting is suitable for most

cases. If you do need to change it.

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

FUNCTIONS

• Press the button. Display shows

ACTIVITY REPORT

CONTRAST DEFAULT.

• Press the button. Display shows NORMAL

ORIGINAL

options - NORMAL ORIGINAL, LIGHT ORIGINAL or DARK ORIGINAL

• Press the button to select the default

setting you want. This will now apply to all faxes you send or copies you make. Press the

STOP button to return to standby.

SET UP

STOP

Setting the print quality

Your Image 2000 has two modes for print quality:

NORMAL and HIGH QUALITY.

The machine is pre-set to print in

NORMAL

mode and this produces good quality printouts adequate for most cases. However, if you need improved definition, especially if you are printing ver y small text or finely detailed documents, you may want to choose the

HIGH

QUALITY setting.

To change the print quality setting

• Press the SET UP button until the display

shows USER SET-UP.

• Press the button. Display shows SET

USER INFORMATION.

FUNCTIONS.

• Press the button. Display shows ACTIVITY

REPORT.

QUALITY SET-UP.

• Press the button. Display shows NORMAL.

options – NORMAL and HIGH QUALITY.

• Press the button to confirm the displayed

option.

• Press the STOP button to return to standby.

It should be noted that the ink consumption will be increased if you use HIGH QUALITYprint mode.

SET UP

STOP

Setting the ring response

The ring response is the time that your Image 2000 allows before answering a call. You can set between one and nine rings.

To set the AUTOFAX ring response

This is the number of rings after which your Image 2000 will answer a call when set to AUTOFAX. The pre-set number of rings is 1.

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION

SET LINE PARAMETERS.

• Press the button. Display shows AUTO

ANSWER RESPONSE

• Press the button. Display shows

AUTOFAX RESPONSE

• Press the button. Display shows RING

RESPONSE ≈1 RING.

• Use the keypad to enter the number of rings

you want between

1 and 9.

• Press the button to confirm the setting.

• Press the STOP button to return to standby.

To set the ANS/FAX ring response

This is the ring response when your Image 2000 is used with an answering machine. To ensure that your Image 2000 works with an answering machine, the answering machine must always answer a call before the Image

2000. Therefore, the number of rings set on the answer machine must be fewer than those set on your Image 2000.

If the answering machine is switched of f, your Image 2000 will answer calls after the number of rings you have set for the ANS/FAX mode.

The pre-set number of rings for ANS/FAX mode is 8 and you will not normally need to change this. If you do need to change it:

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION

SET LINE PARAMETERS.

• Press the button. Display shows AUTO

ANSWER RESPONSE.

• Press the button. Display shows

AUTOFAX RESPONSE.

RESPONSE.

• Press the button. Display shows RING

RESPONSE ≈8 RINGS.

STOP

SET UP

STOP

Additional features

• Press the button. Display shows

AUTOFAX RESPONSE.

RINGTIME.

• Press the button. Display shows RING

TIME ≈20 SECONDS.

• Use the keypad to enter the ring time you

want, between 10 and 30 seconds.

• Press the button to confirm the new

time. Display shows DIRECT LINE or PBX.

• Press the STOP button to return to standby.

Setting distinctive ring feature

If you subscribe to a distinctive ring ser vice, you can have two or more telephone numbers each with its own distinctive ring - on a single telephone line.

Using this ser vice you could have, for example, one number dedicated for voice calls and one for fax.

If you set the Image 2000 distinctive ring feature on, it will then automatically answer calls only if the incoming ringing pattern is 1 second on followed by 2 seconds of f. It will ignore other ringing patterns. So, if your dedicated fax number has a 1 second on and 2 seconds of f ringing pattern, your Image 2000 will only answer fax calls.

Additional features

• Use the keypad to enter the number of rings

you want between

1 and 9.

• Press the button to confirm the setting.

• Press the STOP button to return to standby.

In ANS/FAX mode, your Image 2000’s ring response should be set to at least 2 rings more than your answering machine.

Adjusting the ring time (TEL/FAX mode)

When your Image 2000 is set to TEL/FAX mode it answers all calls after one ring and then checks whether the incoming call is a fax call or voice call. If it is a voice call, your Image 2000 will ring and the display will show LIFT HANDSET to indicate that you should answer the call by lifting the handset. Your Image 2000 is preset to ring for 20 seconds and after this time, if the handset is not lifted, it prepares to receive a fax. If you find that this ring time is too long or too shor t you can change it to any time between 10 and 30 seconds.

To change the ring time

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION

SET LINE PARAMETERS.

• Press the button. Display shows AUTO

ANSWER RESPONSE.

STOP

SET UP

Additional features

To set the distinctive ring facility

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

SET LINE PARAMETERS.

• Press the button. Display shows AUTO

ANSWER RESPONSE.

• Press the button. Display shows

AUTOFAX RESPONSE

RINGING

• Press the button. Display shows

DISTINCTIVERINGING≈OFF

from OFF to ON.

• Press the button to confirm. Display

shows TEL/FAX RING TIME.

• Press the STOP button to return to standby.

SET UP

STOP

Adjusting the ringer volume

You can adjust the volume of the tone ringer to suit your environment. It has four settings, low, medium and high and off. The default setting is medium.

To change the ringer volume

• Press the SET UP button until the display

shows USER SET-UP.

• Press the button. Display shows SET

USER INFORMATION.

FUNCTIONS.

• Press the button. Display shows

ACTIVITY REPORT.

VOLUME SET UP.

• Press the button. Display shows RINGER

VOLUME ≈ MEDIUM.

options – LOW, MEDIUM, HIGH and OFF.

• Press the button to confirm the displayed

option.

• Press the STOP button to return to standby.

SET UP

STOP

Additional features

Connecting an answering machine to your Image 2000

To ensure your answering machine inter works with your Image 2000 you must plug it into the socket above the telephone line cord socket on the back of your Image 2000.

You must ensure that the number of rings before the answering machine answers is less than the number of rings set in the ANS/FAX ring response on your Image 2000. This is to ensure that your answer machine always answers calls first.

With the exception of the BT Response 5, all recent answering machines should be compatible with your Image 2000. Whilst your Image 2000 will work with any type of answering machine, for optimum performance it is recommended that you use one which has a digital outgoing message.

Telephone line cord

Back of fax

Answer machine line cord

Using the recall button

If you have an ordinary telephone extension to a switchboard/PBX, you would normally use the

RECALL button to put a call on hold and

transfer it to another extension.

The

RECALL button can also be used in

conjunction with BT Select Ser vices.

You can programme the recall button to provide either “Ear th” or “Timed Break” recall. It is preset to “Timed Br eak” and this will be correct for all dir ect lines and most installations. If your Image 2000 is installed on a switchboard line you may need to change the recall to “Ear th”. (See connecting to a switchboard, Page 56.)

If you are a BT customer connected to a digital exchange, you can subscribe to a range of BT’s Select Services. For information, call us on Freefone

0800 800 150 for residential customers or Freefone 0800 800 152 for business customers.

(9am to 5pm Monday to Friday). If you are not a BT customer, please contact your

network provider for information about their network based services.

Additional features

Fax detector

When your Image 2000 is working with an answer machine, and a call comes in, your answer machine will answer the call first and your Image 2000 will take over the call if it detects that it is a fax call.

If your Image 2000 fails to take fax calls of f the answer machine there may be several reasons, the most likely are:-

i) Your answer machine may drop the line before the fax machine has had the chance to detect fax tones (within 7 seconds of the ‘speak after the tone’ beep). If this is happening you should change the fax detector from A to B.

ii) Your outgoing message on the answer machine may be too long, so the calling machine ‘gives up’ before your Image 2000 has the chance to respond. The maximum optimum length of the message will var y with the number of rings your answer machine is set to answer after and with the fax detector you have selected (see following).

Message length

Number Fax Fax of rings Detector A Detector B

2 14 seconds 18 seconds 4 8 seconds 12 seconds

If you are trying to receive faxes from abroad you may find that you need to shor ten your message fur ther.

To change the fax detector

The fax detector is pre-set to A. If the Image 2000 is failing to take faxes of f the answer machine, or you want to use a longer outgoing message, you can change to fax detector B.

• Press the SET UP button until the display

shows ANSWER MACHINE SET-UP

• Press the button. Display shows SET FAX

DETECTION

• Press the button. Display shows FAX

DETECTOR A

FAX DETECTOR B.

• Press the button to confirm the setting,

display shows DETECTTIME≈60 SECONDS

time. It should not normally be necessary to change this time but, if you find your Image 2000 switches to fax when callers are trying to leave messages, reduce it to be equal to the length of the outgoing message on your answer machine (in seconds) plus 10 seconds.

• Press the button to confirm the setting.

Display shows SET SILENCE DETECTOR.

• Press the STOP button to retur n to standby.

If your answer machine is a single tape machine without a digital outgoing message you may need to make the detect time longer to allow for the wind forward time when you have a number of messages recorded.

SET UP

STOP

Additional features

Silence detector

When used with an answering machine, your Image 2000 normally looks for fax tones to detect whether or not an incoming call is a fax call. However, some fax machines do not send the appropriate tones, so your Image 2000 is pre-set to switch to FAX mode if it detects a silent period of 3 seconds.

If your Image 2000 switches to

FAX whilst

callers are leaving messages, you may need to lengthen the silence detect period or switch it of f.

To set the silence detector

• Press the SET UP button until the display

shows ANSWER MACHINE SET UP.

• Press the button. Display shows SET FAX

DETECTION.

SET SILENCE DETECTOR.

• Press the button. Display shows DETECT

TIME ≈ 3 SECS.

options – 3, 6, 9 or OFF.

• Press the button to confirm the displayed

option.

• Press the STOP button to return to standby.

SET UP

STOP

Connecting to a PC for faxing, scanning and printing

Your Image 2000 acts as a full colour printer, fax machine and scans documents into your PC. Software installation and use has been designed to be quick and easy.

Loading your software and using your PC for faxing, scanning and printing

See the Unimessage user guide.

Please note that the default setting on your PC is for printing with a black car tridge. If you would prefer your default setting to be for printing with a colour car tridge, follow the procedure below.

To select printing with a colour cartridge

On your PC:

• Open the PRINTERS FOLDER from the

WINDOWS CONTROL PANEL

• Select the WINSTYLER COLOR GDI printer

with the right hand mouse button.

• In the drop down menu select PROPERTIES

• In the PROPERTIES window select DETAILS

• In the DETAILS window select SET UP

• Change the “print in” option from

“grey scale” (black car tridge) to “colour” (colour car tridge).

• Select OK to complete the change.

Connecting to a switchboard

If you want to connect your Image 2000 to a switchboard (also known as a PBX), you can take advantage of its PBX mode. This allows you to set the line access code under one button and the machine will, if required, automatically inser t a pause after the access code when dialling an outside number. You may also need to change the dialling mode.

To set PBX mode

• Press the SET UP button until the display

shows USER SET UP.

• Press the button. Display shows SET

USER INFORMATION.

SET LINE PARAMETERS.

• Press the button. Display shows AUTO

ANSWER RESPONSE.

PBX.

• Press the button.

• Press the button. Display shows SET

ACCESS CODE. PBX mode is now set and you can now enter a line access code if required. You can also set the recall mode.

Additional features

If you stored your access code under the # or* button, then, when you make a call, if the line access button is the first button you press, the line access code will be dialled. If you press the line access button after another button, it will send its normal signal.

SET UP

Additional features

• Press the button to select the displayed

time. The display shows SET UP FAX FUNCTIONS.

• Press the STOP button to return to standby.

To change the dial mode

Your Image 2000 is preset to dial in Tone mode, you will need to change this if your PBX uses Pulse dialling.

• Slide the small switch on the underside of

your Image 2000 from the

T position to the

P position.

You may need to contact your switchboard maintenance supplier to find out whether you need ‘tone’ or ‘pulse’ dialling.

MODE

options – SET ACCESS CODE or SET RECALL. If you need to set an access code choose

SET ACCESS CODE, other wise choose SET RECALL.

• Press the button to set the displayed

option.

If you chose

SET ACCESS CODE, the display

shows ENTER ACCESS CODE.

• Use the keypad to enter the code (up to 3

digits).

• Press the button to confirm. Display

shows ACCESS KEY FOR XXX

≈

# (XXX is

the code you have entered). This means that the code is stored under the

# button.

You can change this to the

✱ button if you

prefer.

The pause time is the delay which your Image 2000 will automatically insert after dialling a recall or the line access code. It is also the delay which is inserted when you store a pause in a memory using the P button.

You may need to contact your switchboard maintenance supplier to find out whether you need ‘Timed Break’ or ‘Earth’ recall.

Help

Helpif you have any problems using your Image 2000,

this section gives you the most common solutions.

Replacing the print cartridge

You can buy replacement colour and mono car tridges from all BT shops, main electrical retailers and good stationers. You can also obtain replacement car tridges by phoning 0800 590 009 and quoting the following item numbers.

Black - 871331 Colour - 871330

You can interchange between colour and black car tridges as requir ed. If the cartridge you are taking out is not empty you can store it in the spare ink car tridge holder pr ovided.

A black ink car tridge will have a white top whilst a colour ink car tridge will have a blue top.

To replace a print cartridge

• Press the SET UP button until the display

shows REPLACE CARTRIDGE.

• Press the button. Display shows TICK TO

FINISH.

• Open the front cover and prop in the open

position using the document guide.

SET UP

STOP

Help

• Remove the ink car tridge from the carrier.

If it is empty discard it, if it is par t used store it in the spare ink cartridge holder, (see page 63).

• Inser t the replacement cartridge into the

carrier. If it is a new cartridge, first carefully remove the tape covering the printhead. Be sure to remove all the tape.

• Push the car tridge back until it clicks into

place. If it moves loosely in the carrier, it is not located correctly.

• Close the front cover and press the button.

Display shows CARTRIDGE ≈ NEW.

options – NEW and OLD. If the cartridge is a new car tridge choose

NEW, if it is par t used

choose

OLD.

• Press the button. Display returns to

standby.

Paper jam

If a page of the document you are printing gets stuck in the machine, display shows PAPER JAM.

Paper jammed in the paper feed area

Clearing a paper jam

Document jam

If a page of the document you are faxing, copying or scanning gets stuck in the machine, display shows DOCUMENT JAM.

• Open the front cover by pressing the two

release buttons on either side of the machine.

• Pull the front panel forward.

• Remove the jammed paper.

• Shut the cover.

• Push the paper load lever away from you to

open the sheet feeder and remove loose sheets.

• Pull out the jammed paper.

• After removing the jammed paper, re-load

the sheet feeder. Hold the left paper guide and move it to the right to match the width of the paper.

• Pull the paper load lever towards you to

close the sheet feeder.

Paper jammed in the paper exit area Paper jammed inside the machine

• Press the STOP button; this may clear the

problem.

• If not, unplug main power cable, remove the

handset and open the front cover by pressing the two release buttons.

• Open the inner access cover (white plastic)

and carefully remove the jammed paper.

• Close the access cover and front cover.

• Replace the handset and reconnect the

mains lead.

• Push the paper load lever away from you to

open the sheet feeder and remove loose sheets.

• Removed the jammed paper as shown

above.

• After removing the jammed paper, re-load

the sheet feeder and move the paper guides to the size of the paper.

• Pull the paper load lever towards you to

close the sheet feeder.

Cleaning your Image 2000

Wiping the print Nozzles and Contacts

When the print is not clear or dots are missing, the problem may be caused by dried ink on the car tridge nozzles and/or contacts:

Cleaning the cartridge nozzles and contacts

• Remove the print car tridge. See “Replacing

the Print Car tridge” on Page 58.

• Use a clean cloth, dampened with water

only, to gently clean the entire coppercoloured area.

Take care not to smear from the nozzle area onto the contact area. If you are cleaning colour print car tridge, be especially careful to wipe the nozzles in only one direction so the colours do no mix.

Allow the copper-coloured area to dry.

• Reinstall the print car tridge.

If the problem is still present, clean the print car tridge carrier contacts inside the machine.

To dissolve any dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

Cleaning the cartridge carrier contacts and deflector

• Remove the print car tridge. See ‘replacing

the print car tridge” page 58.

• Unplug the mains lead from the electrical

outlet or the rear of the machine - this forces the print car tridge carrier to remain in the load position.

• Use a CLEAN, DRY CLOTH to clean the

print car tridge carrier contacts and the carrier deflector inside the printer.

• Reconnect the mains lead.

• Re-install the print car tridge.

Contacts

Carrier deflector

Cleaning the optical scanner

If there is a problem with the quality of a fax you have sent, or a document you have copied, the optical scanner may need cleaning (see below).

• Remove the handset, press the PUSH TO OPEN button and pull the fr ont panel open

as shown below.

• Clean the glass of the optical scanner with a

cloth such as a VDU Screen Wipe or cloth dampened with a specific glass-cleaning product. Dry the glass carefully. Do not pour or spray cleaning product onto the glass. Take care not to scratch the glass.

• Close your Image 2000

• Test that the optical scanner is clean by

copying a blank sheet of paper. If the copy is not clear, check the glass again. If copies are still not clear, call the Customer Helpline Ser vice on

0845 600 0053.

Help

Printer cartridge holder

The spare printer car tridge holder pr ovides a convenient place to store an extra black or colour print car tridge, and prevents an opened car tridge from drying out.

To store a print cartridge in the spare printer cartridge holder

• Holding the printer car tridge by the

coloured top, inser t it into the printer car tridge holder.

• Push firmly down until it clicks into place.

To remove a print cartridge from the spare printer cartridge holder

• Holding the print car tridge and pull fir mly

towards you (while pulling the car tridge towards you, push the printer car tridge holder backward to remove the car tridge easily).

Optical scanner

Help

Fax error codes

If a fax transmission or reception fails the reason for failure is logged as an error code and will be shown on pr oblem reports and activity repor ts. The code explanations are shown below.

Sending

Error Meaning code

01 Failure during call set-up negotiations

prior to transmitting first page.

02 The paper size of the document being

sent is too long or document jam.

03 Communications failure between pages. 04 Poor received document quality at far

end due to line conditions.

05 Sending stopped due to problem with

far end.

06 Compatibility problems between

machines.

STOP Stop button pr essed.

Receiving

Error Meaning code

11 Failure during call set-up negotiations

prior to receiving first page.

12 Out of paper, paper jam or out of

ribbon.

13 Communications failure between pages. 14 Poor received document quality due to

line conditions.

17 Receiving stopped due to problem with

transmitting machine.

19 Polling failed due to wrong password

being set.

STOP Stop button pr essed.

Help

Guarantee

BT guarantees this product against faults for a period of one year from the date of purchase provided that:-

• The product has been used only for its

intended purpose and has not been subjected to misuse or been wilfully or accidentally damaged (including electrical storm damage).

• The product has not been tampered with or

repaired by anyone other than BT, its staf f or its agents.

If a fault occurs then you should contact the BT helpline on 0845 600 0053. You should be able to provide proof of purchase.

The terms of this guarantee do not affect your statutor y rights.

If your Image 2000 develops a fault outside the guarantee period then:-

• If you have purchased extended warranty

cover call the number supplied with your extended warranty pack. If you don’t have extended cover we recommend that you call 0845 600 0053 for advice on authorised repair agents.

BT sponsors two schemes which you can join if you are bothered by unwanted faxes and phone calls:-

Fax Preference Scheme

BT is a sponsor of the Fax Preference Service

(FPS) – a scheme to enable customers to

reduce unwanted faxes.

The main feature of the

FPS is that whilst it

helps reduce the volume of unsolicited faxes, it still allows you to receive faxes from organisations with which you have a contractual relationship.

In order to register for the

FPS, BT customers

should ring

0541 554555.

Telephone Preference Scheme

BT is a sponsor of the Telephone Preference Ser vice

(TPS) – a scheme to enable customers

to reduce unwanted sales calls.

The main feature of the

TPS is that whilst it

helps reduce the volume of unsolicited sales calls, it still allows you to receive impor tant marketing calls from organisations with which you have a contractual relationship.

In order to register for the

TPS, BT customers

should ring 0800 398893.

Technical specification

1 Type 2 Scanning system 3 Printing system 4 Transmission speed 5 Compression system 6 Resolution

7 Document size 8 Scanning width 9 Recording paper 10 Dimensions 11 Weight 12 Power consumption

Desktop Transceiver CIS (Contact image sensor) Ink-Jet 5ms/line (6 sec/A4 page) MH/MR/MMR Scanning section:NORMAL mode 8 x 3.85 line/mm

FINE mode 8 x 7.71 line/mm SUPERFINE mode 8 x 15.4 line/mm PHOTO mode 64 grey scales

Printer section: 300 x 300dpi A5/A4/Letter/Legal (70-90mm)

210mm. Pre-cut plain

373(W) x 308(D) x 221mm(H)

5.2-6kg (including handset & car tridge) Standby = 12W; Tx = 23W; Rx/Copy = 32W(All black)

Technical

information

Technical information

Choosing a position

Your Image 2000 should be kept clear of dust, moisture, high temperature and vibration and should not be exposed to direct sunlight. Don’t install it close to radiators or air-conditioning outlets or in excessively warm, humid or dusty places.

Warning

The apparatus is only designed to be operated in a normal of fice or domestic environment where the relative humidity does not exceed 60%. It should not be used in bathrooms or near water.

Connecting to the UK network

Image 2000 is tested and approved for connection to the UK network, provided that it is used in accordance with the guidelines in this booklet.

Approval number

BABT Certificate Number 607158 for the Image 2000 APPROVED for connection to telecommunication systems specified in the instructions for use subject to conditions set out in them. CE compliant to 89/336/EEC (EMC Directive) and 73/28/EEC (low voltage directive).

Approval for use

This apparatus has been approved for use with the following facilities:

- storage of telephone/fax numbers for retrieval by one touch or

predetermined code (if problems occur, verify the stored numbers)

- automatic call initiation

- operation in the presence or absence of intial or secondar y

proceed indication

- automatic dialling facilities

- automatic storage of the last number dialled

- automatic repeat attempt facilities

- auto answer

- auto clear from the call originating end

- call progress monitor

- modem

- fax switch

- simple telephone

- series connection facility

- answer machine interface

- answer machine (Image 2001 only)

- dialling 999 Emergency Ser vices

Any other usage will invalidate the approval of the apparatus if, as a result, it then ceases to conform to the standards against which approval was granted.

You may connect it –

• To direct exchange lines.

• To extensions with new plug and socket arrangements provided with these direct exchange lines.

• To compatible switchboards.

You may NOT connect it –

• To shared service (party) lines.

The connection to the telecommunication system must be unplugged before the earth is disconnected. The connection to the telecommunication system must not be hardwired.

This apparatus may be used on telecommunications systems employing loop disconnect or MF signalling.

How many phones you can have

Your exchange line provides only a small current to make your telephone ring. Although you may have any number of sockets it is important to limit the number of telephones and other items of apparatus connected to the line by these sockets. This ensures that each telephone will receive enough current to ring.

Ever y telephone or item of apparatus has a Ringer Equivalence Number (REN).

Technical information

In most cases a standard line should provide enough curr ent for two or more telephones or items of apparatus, if the REN’s add up to no more than 4.

Image 2000 has a REN of 1. Any telephone provided by BT may be assumed to have a REN of 1 unless other wise stated on the base. Even where the number of telephones has been limited, there is no guarantee that the differ ent types of telephone on the same line will ring.

The provided handset must only be connected to the socket on the side of the machine.

Another approved handset may be connected but the apparatus has been calibrated and approved for the provided handset.

The voltage drop introduced by the apparatus between the PSTN and a series connected telephone at a current of 40mA is

1.7 Volts. Consequently, no additional series equipment may be connected.

The introduction of this voltage drop may occasionally cause difficulties in making calls from the series connected telephone or problems in telephone conversation being experienced by both parties to the call. In the unlikely event of any such problems occurring, the user should contact the supplier or maintainer of the apparatus.

While operation may be possible initially, changes to or modernisation of the network, taking place in the normal course of events, may result in the apparatus being connected to a network ser vice with which it is not designed to be compatible. Failure of the apparatus to work under these circumstances may not be the responsibility of the network operator.

Connecting to switchboards

Your Image 2000 is approved only for use with a compatible switchboard including those which do not provide secondary proceed indication.

If you do have a compatible switchboard, it cannot be guaranteed that the Image 2000 will operate correctly under all possible conditions of connection. If you have any difficulties, contact BT on Freefone 0800 800 152 for business Customers or Freefone 0800 800 150 for residential customers (9am to 5pm Monday to Friday).

Safety warnings 1 Interconnection circuits should be such that the

equipment continues to comply with the requirements of 4.2 of EN 41003 for TNV circuits and 2.3 of EN 60950 for SELV circuits, after making connections between circuits.

2 Interconnection directly, or by way of other apparatus,

of ports marked “Safety Warning. See instructions for use” with ports marked or not so marked may produce hazardous conditions on the network. Advice should be obtained from a competent engineer before such a connection is made.

3 When you operate this equipment, the electrical mains

socket should be near the equipment and be easily accessible.

Index

Activity repor t 41 Ans/Fax 13 Answering machine 53 Approval 67 Autofax 13 Automatic document feeder 1, 6 Automatic redial 27 Auto reduction 40 Batch time 11 Broadcasting 35 Bulletin board 37 Call back 10 Call diver t 19 Call return (1471) 19 Cancelling a fax 28 Cleaning 62 Confirmation reports 43 Contrast 48 Copying documents 45 Colour car tridge 55, 58 Cut over length 40 Dark 48 Date and time 11 Delaying a fax 27 Deleting

- a one-touch entr y 18

- directory entries 24

- a stored fax 31

- a group memory 34

Dialling

- with/without handset 15

- one touch numbers 17

BT IMAGE 2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual