BT Hub Phone 2.1 User Manual
Job No. 8719
Client BT
Project BT Home Phone 2.1 UG
FULL VERSION
Revision 3-02-DR
Modied 22/08/08
Created 25/04/08
BT Hub Phone 2.1
for use with BT Broadband Talk
User Guide
Thank you for choosing BT
We hope you enjoy using your stylish new
BT Hub Phone to make great-value calls
with BT Broadband Talk.
Best wishes,
BT Total Broadband team
Follow these simple steps to
set up your BT Hub Phone 2.1
For more detailed instructions and
troubleshooting, please see page 12.
Quick Start
Fold out
For more detailed instructions and troubleshooting, please see page 12.
2
Check box contents.
BT Hub Phone 2.1
8
Place the Hub Phone in its cradle and leave it to
charge for 24 hours before making any calls.
4
When Register handset to your Home Hub
appears on the handset screen, press OK.
OK
Register handset
to your Home Hub
6
Press OK on your Hub Phone. Registering. Please
wait. will appear on the handset screen, followed
by Handset registered.
1
Set up your BT Home Hub 2.0 and check that its
Phone light is glowing steady blue. If the Phone
light isn’t steady blue, see page 11.
7
Attach the charging cradle to the Hub by pulling
the Hub’s grey front cover towards you, and then
push the charging cradle in to attach it.
The rechargeable batteries are already installed.
Pull the plastic tab away from the handset to
activate them.
3
5
Press the Wireless Association button on the side
of your Hub. The phone and wireless lights will
start ashing.
Quick Start Follow these simple steps to set up your BT Hub Phone 2.1
Find out more For more information on using your Hub Phone around your home, including making great-value calls using BT Broadband Talk, please see page 7.
Find HandsetReset to
Defaults
Wireless
Association
1
2
Press and release
the Wireless
button on the Hub
OK Back
Registering.
Please wait.
Handset
registered
1
2
3
AAA Ni-MH rechargeable
batteries (x2)
pre-installed in handset
User Guide
Charging
cradle
Power adapter (not
required when cradle
is attached to Hub)
Note: the position of the pull out tab may be different
on some phones
1
For simple, quick BT Hub Phone set-up,
we suggest you use our Quick Start guide.
Use the rest of this booklet to nd out all about your
BT Hub Phone and making great-value calls over the
internet with BT Broadband Talk, including more detailed
information and set-up.
Learn about… 3
BT Hub Phone and BT Broadband Talk.
Set-up 9
More detailed than Quick Start.
Using the phone 17
How to use your Hub Phone.
Help 59
Getting some help and common questions.
Contents
Learn about…
5
Your BT Hub Phone is easy to use and specially designed for
BT Broadband Talk.
Use this section to learn about:
BT Hub Phone 5
BT Broadband Talk 6
BT Hub Phone
Your BT Hub Phone is a versatile phone that you can
use around your home to enjoy great-value call rates by
making calls over the internet with BT Broadband Talk.
It’s a digital cordless telephone with High Denition Sound
(Hi-dS
™
) that’s designed to work with your Hub.
Other features include:
• 150 contacts in a shared phonebook, and 50 contacts
in the handset phonebook – with space for home, home
mobile, work and work mobile for each contact
• incoming call tracking – shows last 50 numbers
• easy reference redialling – shows last 25 numbers
• convenient hands-free speaker
• slick inverse video display
• choice of 10 polyphonic ringer melodies
> Set-up – see page 12
> Using the phone – see page 17
> Help – see page 61
Learn about…
6
BT Broadband Talk
As a BT Total Broadband customer, you can have a
virtual phone line
1
in the house without extra line rental.
So you can enjoy inclusive Evening & Weekend calls to UK
2
landlines as well as very low rates on calls abroad. You can
give it to the children to use as their own line, or use it for
your work calls.
You can also enjoy the freedom and exibility of
making more than one phone call at a time when using
BT Broadband Talk. For example, two calls can be made
using BT Hub Phone handsets, and a third using a normal
phone plugged into into the phone socket on your
BT Home Hub.
You can buy extra BT Hub Phones at www.bt.com/shop
> Set-up – see page 11
> Using the phone – see page 17
> More information – www.bt.com/setup/talk
> Help – see page 59
1 BT Broadband Talk is subject to status. Opt-in required. Quality of reception may
not match that of a landline and may vary depending on internet trafc. Certain
call types are not guaranteed, e.g. 999, 112 emergency calls. Service will fail if
there is a power failure. Service restrictions apply. Limited emergency location
information stored. Abuse policy applies. 12-month minimum term. Touchtone
telephone required. Calls may deplete any usage allowance applied by other
broadband providers. 6p connection charge applies. Terms and conditions apply.
2 Means 01, 02 and 03 numbers, excluding the Channel Islands. Other exclusions
apply. Pence-per-minute charging applies after one hour. Redial before one hour
to avoid call charges. Opt-in required.
7
BT Broadband Talk tips
Once you’ve activated your service, you’ll notice that
BT Broadband Talk has a high-pitched dial tone. This lets
you know you’re about to make a BT Broadband Talk call.
Like a mobile phone, you’ll need to dial any phone number
in full (i.e. including the area code). This applies to local
numbers, too.
You must leave your BT Home Hub turned on to make
and receive BT Broadband Talk calls. You can, however,
turn your computer off and still use BT Broadband Talk.
You can’t make calls to the operator, non-BT directory
enquiries or dial-up Internet Service Providers using the
BT Broadband Talk service.
To make calls using your normal landline, you should use
the phone, or phones, plugged into a phone socket using
an ADSL lter. You can also make normal landline calls
using a phone connected to your Hub, by dialling 5 before
the rest of the number. You won’t, however, be able to take
advantage of BT Broadband Talk rates when you make calls
using a landline phone.
Please note that BT Broadband Talk doesn’t currently
support number portability, text relay or directory enquiries
for disabled customers.
> More information –
www.bt.com/broadbandtalk/support
> Help – see page 59
9
Set-up
10
11
Important: your broadband service needs to be working
for you to set up BT Broadband Talk. Please check that
your Hub’s Broadband light is glowing steady blue. If it
isn’t, please see your BT Home Hub User Guide.
Use this section to set up:
BT Broadband Talk 11
BT Hub Phone 12
BT Broadband Talk set-up
Follow these simple steps to set up BT Broadband Talk.
1 Sign up to BT Broadband Talk
If the Phone light on your Hub or router is steady blue, or
you received your BT Broadband Talk telephone number
by email or letter, you already have a BT Broadband Talk
account and do not need to sign up. Please go to step 2.
If you don’t yet have an account, you can sign up at
www.bt.com/broadbandtalk
2 Check equipment
All you need is a broadband connection, a BT Home Hub
or compatible router, and your BT Hub Phone.
3 Activate BT Broadband Talk
If the Phone light on your Hub or router is steady blue, your
BT Broadband Talk service is already activated.
Set-up
12
Please go to step 4. If it isn’t active, please log in at
www.bt.com/bbt using your BT Broadband Talk number
and password and following the instructions. Your BT
Broadband Talk number and password were sent to you
by letter or email.
4 BT Broadband Talk is set up
You’re now ready to connect your BT Hub Phone 2.1.
You can also use BT Broadband Talk with a standard phone
plugged into the back of your Hub.
> Learn about BT Broadband Talk – see page 6
> More information: www.bt.com/setup/talk
> Help – see page 59
BT Hub Phone set-up
Follow these simple steps to set up your BT Hub Phone 2.1.
1 Set up your BT Home Hub 2.0 and check that its
Phone light is glowing steady blue.
If the Phone light isn’t steady blue, you need to
activate BT Broadband Talk – see page 11.
Note: if the Hub 2.0 is in power save mode, all the lights
will remain off throughout the Hub Phone set up proccess,
apart from the the orange power light. However, you
should still be able to succesfully complete the Phone set
up as long as you have set already up BT Broadband Talk.
13
2 Check box contents.
3 The rechargeable batteries are already installed. Pull the
plastic tab away from the handset to activate them.
If you ever need to remove the batteries, slide open the
battery compartment cover and insert your nger nail
under the end of one the batteries to pull it out.
AAA Ni-MH rechargeable
batteries (x2)
pre-installed in handset
User Guide
Charging
cradle
Power adapter (not
required when cradle
is attached to Hub)
BT Hub Phone 2.1
Note: the position of the pull out tab may be different
on some phones
14
4 When ‘Register handset to your Home Hub’ appears on
the handset screen, press ‘OK’.
Your phone should be on, but if it isn’t, press and hold
down the red
button. If the phone doesn’t turn on,
check that the batteries are the right way round or see
page 62.
If registration fails, the screen will display Register
handset to your Home Hub again, and you’ll have to
try again.
5 Press the Wireless Association button on the side
of your Hub. The Phone and Wireless lights will
start ashing.
Note: if the Hub 2.0 is in power save mode, all the
lights will remain off throughout the Hub Phone
set up proccess, apart from the the orange power
light. However, you should still be able to succesfully
complete the Phone set up as long as you have set
already up BT Broadband Talk.
OK
Register handset
to your Home Hub
Find HandsetReset to
Defaults
Wireless
Association
1
2
15
6 Press ‘OK’ on your Hub Phone. ‘Registering. Please
wait.’ will appear on the handset screen, followed by
‘Handset registered’.
7 Attach the charging cradle to the Hub by pulling the
Hub’s grey front cover towards you, and then push the
charging cradle in to attach it.
If you’d prefer not to attach your Hub Phone to your
Hub, you can keep it charged using the supplied power
adapter and the cradle (see next page).
Press and release
the Wireless
button on the Hub
OK Back
Registering.
Please wait.
Handset
registered
1
2
3
16
Warning: do not place your BT Hub Phone 2.1 in the
bathroom or other humid areas.
8 Place the Hub Phone in its cradle and leave it to charge
for 24 hours before making any calls.
With the batteries fully charged, you should have up to
10 hours’ talk time or up to 100 hours standby.
> Learn about your Hub Phone – see page 5
> Learn about BT Broadband Talk – see page 6
> Using the phone – see page 17
> Help – see page 59
Or
17
Using the phone
18
19
Use this section to nd out more about
Your handset 22
Handset buttons 22
Handset menus 24
Handset display 26
New event indicators 27
Making and receiving calls 28
Making calls with Broadband Talk 28
To switch the handset power on/off 28
To make an external call 28
To enter the number before dialling (pre-dial) 28
To end a call 29
Secrecy 30
Receiving calls 30
Handsfree calling 31
Redial 32
Speed dial 33
Find handset (Paging) 34
Key lock 34
Handset ringer 34
Contacts 35
To add a new Contact 35
To access your Contacts 36
To dial a number from Contacts 36
Contact options 37
To edit a Contact 37
Using the phone
More…
20
To add a number to a Contact 37
To delete a number from a Contact 37
To set a default number 38
To assign a ringtone to a Contact 38
To assign a Contact number to speed dial button 38
Contact list options 39
To delete a Contact 39
To select shared or handset only Contacts List 39
To check the memory status 39
To delete all Contacts 40
Calls Lists 41
To view the Calls Lists 41
To dial a number from a Call List 42
Missed calls 42
Calls list options 43
To save a number as a new Contact 43
Save a number to an existing Contact 43
Delete a Calls List entry 44
Delete all calls 44
BT Services 45
BT Answer 1571 45
BT Hub Helpdesk 45
Call Waiting 46
To switch between the current and waiting callers 46
To end the current call and speak to the waiting caller 46
To ignore the waiting caller 47
BT 118 500* directory enquiries 47
Settings 48
To change your ringtone 48
To set the ringer volume 48
To switch the Voicemail alert on/off 48
To switch keypad tones on/off 49
To switch the battery low warning on/off 49
Loading...