BT Hub Phone 1010 User Manual

Hub Phone 1010 – Edition 3 – 13.04.06 – 7451

User guide

BT Hub Phone 1010

Bringing it all together

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Welcome…

to your BT Hub Phone 1010 Digital Cordless Handset

•

Hi-Definition Sound

•

65K Colour display with back light and choice of 5 wallpapers.

•

Keep track of incoming calls with the 50 number calls list.

•

150 Entry phonebook, with the facility to store a home, work and mobile number for each of your contacts

•

20 Number redial list, for quick and easy redialing.

•

9 Polyphonic ringer melodies and 1 polytone ringer melody to choose from.

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This user guide provides you with all the information you need to get the most from your phone.

This phone has been designed to work with BT Broadband and BT Broadband Talk. Before you make your first call you will need to set up your phone. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Hub Phone 1010 please contact the Helpline on 0845 600 7030

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Got everything?

•

BT Hub Phone 1010 handset

•

BT Hub Phone 1010 charger base

•

2 x AAA NiMH rechargeable batteries

•

Mains power adaptor rating 600 mAh (item code 027263)

In addition, if you purchased this handset without BT Broadband Talk, you will need to visit bt.com to get this service. Hi-Definition Sound will not work without a BT Broadband Talk account

•

You need a BT Broadband account

•

You need a BT Broadband Talk account

•

You need a BT Home Hub

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In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . .7

Setting up the handset . . . . . . . . . . . .7

Standby display . . . . . . . . . . . . . . . . . .12

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . . .13

Navigating the menus . . . . . . . . . . . . .14

Menu map . . . . . . . . . . . . . . . . . . . . . .15

Using the phone

Switching the handset power on/off . . .16

Make an external call . . . . . . . . . . . . . .16

Preparatory dialling . . . . . . . . . . . . . . .16

End a call . . . . . . . . . . . . . . . . . . . . . .16

Receiving calls . . . . . . . . . . . . . . . . . . .17

Call timer . . . . . . . . . . . . . . . . . . . . . .17

Handsfree calling . . . . . . . . . . . . . . . . .17

Earpiece volume . . . . . . . . . . . . . . . . .18

Silence the handset ringer . . . . . . . . . .18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19

Keypad lock . . . . . . . . . . . . . . . . . . . . .19

Redial . . . . . . . . . . . . . . . . . . . . . . . . .20

Redial a number . . . . . . . . . . . . . . . . .21

Delete a redial number . . . . . . . . . . . .22

Delete the redial list . . . . . . . . . . . . . .22

Save a redial list number to

the phonebook . . . . . . . . . . . . . . . . . .23

Phonebook

Store a phonebook entry . . . . . . . . . . .24

Character map . . . . . . . . . . . . . . . . . .25

Dial a phonebook entry . . . . . . . . . . . .26

Edit a phonebook entry . . . . . . . . . . . .27

Store a phonebook entry

with a VIP ring . . . . . . . . . . . . . . . . . . .28

Delete a phonebook entry . . . . . . . . . .29

Delete all phonebook entries . . . . . . . .30

Caller Display and the calls list

View/dial numbers in the calls list . . . . .31

Save a calls list entry to

the phonebook . . . . . . . . . . . . . . . . . .33

Delete a calls list entry . . . . . . . . . . . . .33

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Delete all calls list entries . . . . . . . . . .34

Call Waiting . . . . . . . . . . . . . . . . . . . . .35

Speak to a second caller . . . . . . . . . . .35

BT Calling Features

1571 . . . . . . . . . . . . . . . . . . . . . . . . . .36

BT Helpdesk . . . . . . . . . . . . . . . . . . . .37

BT 118 500 . . . . . . . . . . . . . . . . . . . . .38

Withhold my number . . . . . . . . . . . . . .38

Display my number . . . . . . . . . . . . . . .39

Handset settings

Adjust the display contrast . . . . . . . . . .40

Adjust the earpiece volume . . . . . . . . .41

Naming a handset . . . . . . . . . . . . . . . .41

Display wallpaper . . . . . . . . . . . . . . . .42

Menu background colour . . . . . . . . . . .43

Auto-talk . . . . . . . . . . . . . . . . . . . . . . .44

Beep tones . . . . . . . . . . . . . . . . . . . . .45

To switch key beeps On/Off . . . . . . . . .45

To switch low battery beeps On/Off . . .46 To switch out of range beeps On/Off . .47

To change the external call

ringer volume . . . . . . . . . . . . . . . . . . .48

To change the ringer melody . . . . . . . .49

Base settings

Reset your BT Hub Phone 1010

to the default settings . . . . . . . . . . . . .51

To change the System PIN code . . . . . .51

Time Settings

Setting the time . . . . . . . . . . . . . . . . .53

To set an alarm . . . . . . . . . . . . . . . . . .54

To change the alarm melody . . . . . . . .55

To cancel an alarm setting . . . . . . . . . .55

To silence the alarm . . . . . . . . . . . . . . .56

Using additional handsets

Registering a new handset to your

BT Hub Phone 1010 base . . . . . . . . . .57

Making internal calls . . . . . . . . . . . . . .59

Receiving internal calls . . . . . . . . . . . .59

Paging . . . . . . . . . . . . . . . . . . . . . . . . .60

In this guide 5

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In this guide

Transferring calls . . . . . . . . . . . . . . . . .60

Selecting a base to use . . . . . . . . . . . .61

De-register a handset . . . . . . . . . . . . .62

Software upgrades

Automatic software upgrade . . . . . . . .63

Manual upgrade . . . . . . . . . . . . . . . . .64

Rescue mode . . . . . . . . . . . . . . . . . . . .65

Help . . . . . . . . . . . . . . . . . . . . . . . . . .66

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . .69

General . . . . . . . . . . . . . . . . . . . . . . . .69

Cleaning . . . . . . . . . . . . . . . . . . . . . . .69

Environmental . . . . . . . . . . . . . . . . . . .70

Product disposal instructions . . . . . . . .70

Guarantee . . . . . . . . . . . . . . . . . . . . . .71

If you have to return your

BT Hub Phone 1010 . . . . . . . . . . . . . .72

Technical information . . . . . . . . . . . . .72

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .73

Declaration of Conformance . . . . . . . .73

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Location

You need to place your BT Hub Phone 1010 in the BT Home Hub to set it up. After this you can place your handset and charger anywhere in the house where there is mains power.

You will need to place your handset and charger into the hub from time to time to receive updates and new services to your phone.

Setting up the handset

1. First things first, you will need to charge your handset. Open the battery compartment. Insert the 2 x AAA rechargeable batteries supplied observing the polarity (+ and -) markings. Then slide the battery compartment cover into place.

See diagram on the next page for reference.

Getting started

WARNING

Do not place your BT Hub Phone 1010 in the bathroom or other humid areas.

Handset range

The BT Hub Phone 1010 has a range of 300 metres outdoors when there is a clear line of sight between the hub and the handset. When there is no clear line of sight between the hub and the handset, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range.

When it flashes, you are out of range.

When you move out of range of the base, you will hear the out of range tone. This tone is repeated until you move back into range.

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Getting started8

Place the handset in the base to charge, you hear a beep tone and the icon begins scrolling.

You should charge the handset for at least

16 hours on

first charge.

2. Put the phone and charging cradle into the front of the home hub. You will need to remove the front plate from the hub.

See diagram on the next page for reference.

IMPORTANT

The hub must be plugged into the mains power socket at all times.

Do not connect the phone until the handset is fully charged.

Talk/Standby time

In ideal conditions, the handset batteries should give about 10 hours talk time in normal talk time or 7 hours talk time in Hi-Definition Sound or 100 hours standby time on a single charge. The base must remain plugged in to the mains and switched on at all times.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

Battery symbols

– Battery charged

– Battery half charged

– Battery low

Battery low warning

If the battery charge becomes low during a call you will hear a warning beep every minute (provided the battery warning tone is set to on,

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3. On the hub:

Put the hub into registration mode, by pressing the wireless association key (located on the back of the hub).

The Power / in use LED flashes.

It is now ready to be associated with a new handset.

This registration mode lasts 90 seconds after pressing the button. Once this is completed the LED is switched off.

Getting started 9

see page 46. If the battery runs out you will be cut off. You will need to recharge the handset before using it again.

During charging, the icon will scroll in the display.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time.

Eventually they will need to be replaced. New batteries are available from the BT Hub Phone 1010 Helpline on 0845 600 7030.

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4. On the handset:

From idle mode:

Press

Menu to access the menu.

Navigate through the menu using and until

Registration

is highlighted.

Press

OK ,

is displayed.

Press

OK ,

Base 1

is displayed.

Press to select the base unit number you want to register to. Already used base units have a

sign on the

right of the base name.

Press

OK ,

System PIN

is displayed. While typing the

PIN code (0000), digits are displayed as asterisks. Press

Back/Clear to delete the last character or to go back

to previous menu if you have made a mistake.

Press

OK to validate and start the registration.

Base

search x

is displayed where x is the base number.

Getting started10

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Handset Registered

is displayed. Validate the base association by pressing and the handset goes back to idle.

If the handset does not locate the base, it goes back to idle mode. Try again by changing the base number and make sure there are no interferences in the environment. If the handset emits a double beep, it means that the PIN code is wrong or the base has already 5 subscribed handsets.

The handset searches for a link with the hub and then the display goes into standby mode:

Getting started 11

When a handset is associated with a base, a number is attributed to the handset by the base. This number is displayed on the handset after the name and must be used for internal calls.

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Your BT Hub Phone 1010 is ready for use.

Getting started12

Standby display

Clock

Shortcut to menu Shortcut to phonebook

Range iconBattery status icon

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Getting to know your phone

Redial/Vol/Scroll Up/Pause

In standby, press and release to access the

redial list, page 21.

In standby, press and hold to enter a pause

(during pre-dialling), page 25.

During a call, press to increase the earpiece

volume,

page 18.

In a menu, press to scroll up through display

options, page 14.

Soft Key 1

In standby, press to access

the menu, page 14.

During a call, press to use Secrecy,

page 19.

In a menu, press to select the option

displayed above the button.

Left

In a menu, press to scroll through

display options, page 14.

Calls list /Scroll Down

In standby, press menu to access the

Calls list, page 31.

During a call, press to decrease the earpiece

volume,

page 18. In a menu, press to scroll

down through display options,

page 14.

Talk

Press to make or receive a call, page 16.

R (Recall)

Allows you to switch to a caller waiting on

hold.

Handset buttons

Right

In a menu, press to scroll through display options, page 14.

Soft Key 2

In standby mode or during a call, press to access the phonebook, page 24. In a menu, press to select back and return to the previous screen.

End/Power

In standby, press and release to switch the handset power off, page 16. In standby, press and hold to switch the handset power on. page 16. Press to end a call, page 16.

Int

In standby, press to make an internal call (if you have more than one handset registered to the base), page 59. During a call, press to transfer a call (if you have more than one handset registered to the base), page 60.

Handsfree

In standby, use to make a handsfree call, page 17-18. During a call, use to switch between handsfree and the handset.

#/Keypad lock

In standby, press and hold to lock the keypad, page 19-20.

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Navigating the menus

Your BT Hub Phone 1010 handset has a menu system to guide you through the handset and setting options. Refer to the menu map on the next page for the available options.

When the handset is displaying the idle screen:

1. In standby press Menu to open the main menu.

2. Use and to scroll through the menu list.

3. When the menu item you want is displayed, press

to select and view the sub-menus available.

Press Back to go back one level in a menu.

Keep pressing

Back to return to

the idle screen at any time.

Getting to know your phone14

Soft Key 1 Soft Key 2

Option buttons

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Getting to know your phone 15

Calls Lists

Received Calls Dialled Calls Delete Calls List

Received Calls Dialled Calls All Calls

BT Globe

1571 Help desk BT 118 500* Withhold my number Display my number

Handset

Contrast Ear Volume Handset Name (default BTphone) Language Picture (5 choices) Menu Colour Blue

Green Red

Auto Talk On

Off

Beep Tones Key Beep

Low Battery Out of Range

Handset Software Check software

Software version

Menu map

* Please note that there are other directory enquiries services available. Please refer to bt.com for B

T 118 500 pricing information.

Base settings

Default Settings System PIN

Melody

Ringtone External Calls

Internal Calls

Ring Volume

Time Settings

Alarm On/Off

Set Alarm Tone

Set Date & Time

Registration

Names

Find entry Show Details

Delete Entry Edit Entry Ringtone

Add Entry Home

Work Cell

Delete all Phonebook

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Switching the handset power off

Press and hold .

Switching the handset power on

Press and hold .

Make an external call

1. Press listen for the dial tone then dial the number.

Preparatory dialling (pre-dial)

To see the number on the display before dialling use predial. Pre-dial numbers can be up to 25 digits long.

1. In standby, enter the number you want to dial.

2. Press to dial.

End a call

1. Press or place the handset back on the base.

Dialling numbers quickly

Numbers can also be dialled in Handsfree mode (page 18), using the phonebook (page 24), and from the calls list (page 31).

Using the phone

If you make a mistake, press Clear

to delete the last digit.

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Receiving calls

1. Press to answer the call or, if the handset is on the base, simply lift it and speak.

If you have subscribed to your network’s Caller Display service, the caller’s number, or name (if an exact name/number match is found in the phonebook) will be displayed,

see page 31 for more information.

Call timer

Your handset automatically times the duration of all calls, showing the time on the display from 10 seconds after dialling to 3 seconds after the call ends.

Handsfree calling

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation.

When you receive a call, the handset will ring the selected ringer melody.

Using the phone 17

Auto-answer

If you have switched auto-answer off (see page 44) then you will need to press after lifting the handset to take the call.

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To make a handsfree call

1. Press listen for the dial tone then dial the number.

2. Press again.

3. Dial the number, you will hear it being dialled over the loudspeaker.

To switch to handsfree during a call

1. At any time during the call, to toggle between handsfree mode and handset mode, press .

Earpiece volume

1. During a call, press to increase or to decrease the earpiece volume. The display shows the volume control screen.

Silence the handset ringer

When the phone is ringing, you can silence the ringer without disconnecting the call.

To end a handsfree call, press .

To change the earpiece volume using the handset menu, see page 41.

The earpiece volume will remain at the level set for all calls until changed.

Using the phone18

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1. Press and the ringer will switch off.

Secrecy

During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you.

1. During your call, press

Secrecy .

SECRECY

is displayed

and your caller cannot hear you.

2. To resume your call, press

Off .

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying the handset around.

While the keypad is locked you will still be able to answer external calls. When you end the call the keypad will remain locked.

The default setting is OFF.

Using the phone 19

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To switch key lock on:

1. Press and hold .

KEYPAD LOCKED

and the icon

is displayed.

To switch key lock off:

1. Press Unlock .

UNLOCK CONFIRM?

is displayed.

2. Press

Yes to unlock the handset.

Redial

Your handset automatically saves the last 20 numbers you dialled into a redial list, together with the date and time you made each call. From the list you can dial, delete or save a number to the phonebook.

You can also redial a number using the Menu, see page 21.

Using the phone20

While key lock is switched on, it is still possible to make calls to emergency numbers (999/112).

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To redial a number

From standby:

1. Press to access the redial list.

2. Press or to scroll and display the number you want.

3. Press to dial the number.

Via the menu:

1. Press Menu to access the menu.

2. Press or to scroll and display

CALLS LISTS

and

press

OK .

RECEIVED CALLS

is displayed. Press or

until

DIALLED CALLS

is displayed and press OK

to display the redial list.

4. Press or to scroll and display the number you want.

5. Press to dial the number.

If a name/number match is found in the phonebook the name will be displayed instead of the number.

If you have dialled the same number on more than one occasion, the call will appear only once in the redial list.

Each redial number can be up to a maximum of 20 digits long. Numbers exceeding 20 digits will not be stored.

Redial names can be up to 16 characters.

When you are at the top of the list, pressing takes you to the oldest call and when at the bottom, pressing takes you to the newest.

If there are no numbers saved in the redial list

EMPTY

will be

displayed.

Using the phone 21

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Delete a redial number

1. Press to access the redial list.

2. Press or to scroll and display the number you want and press

Options .

3. Press or to scroll and display

DELETE

, then press

OK .

CALL DELETED

is displayed and the display goes back to the redial list or standby if no more redial numbers are stored.

Delete the redial list

1. Press Menu to access the menu.

2. Press or to scroll and display

CALLS LISTS

and

press

OK .

3. Press or to scroll and display

DELETE CALLS LIST

and press OK .

4. Press or to scroll and display

DIALLED CALLS

and

press

OK .

Using the phone22

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DELETE DIALLED CALLS LIST?

is displayed, press Yes

to confirm.

ALL DIALLED CALLS DELETED

is displayed.

Save a redial list number to the phonebook

1. Press to access the redial list.

2. Press or to scroll and display the number you want to save and press

Options .

3. Press or to select

HOME,WORK

CELL

and

press

OK .

4. Press

Edit to edit the name. Use the keypad to enter

a name and press

OK to confirm.

5. Press

Save to save the entry.

If you decide not to delete all calls list entries, press No to exit and return to standby.

Using the phone 23

You can enter a name of up to 16 characters.

Use

Clear to delete incorrect

characters. If a number is already stored in the

phonebook, you will not have the option to

SAVE NUMBER

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