BT Hub Phone 1010 User Manual

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User guide

BT Hub Phone 1010

Bringing it all together

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Welcome…

to your BT Hub Phone 1010 Digital Cordless Handset

•

Hi-Definition Sound

•

65K Colour display with back light and choice of 5 wallpapers.

•

Keep track of incoming calls with the 50 number calls list.

•

150 Entry phonebook, with the facility to store a home, work and mobile number for each of your contacts

•

20 Number redial list, for quick and easy redialing.

•

9 Polyphonic ringer melodies and 1 polytone ringer melody to choose from.

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This user guide provides you with all the information you need to get the most from your phone.

This phone has been designed to work with BT Broadband and BT Broadband Talk. Before you make your first call you will need to set up your phone. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Hub Phone 1010 please contact the Helpline on 0845 600 7030

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

Got everything?

•

BT Hub Phone 1010 handset

•

BT Hub Phone 1010 charger base

•

2 x AAA NiMH rechargeable batteries

•

Mains power adaptor rating 600 mAh (item code 027263)

In addition, if you purchased this handset without BT Broadband Talk, you will need to visit bt.com to get this service. Hi-Definition Sound will not work without a BT Broadband Talk account

•

You need a BT Broadband account

•

You need a BT Broadband Talk account

•

You need a BT Home Hub

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In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . .7

Setting up the handset . . . . . . . . . . . .7

Standby display . . . . . . . . . . . . . . . . . .12

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . . .13

Navigating the menus . . . . . . . . . . . . .14

Menu map . . . . . . . . . . . . . . . . . . . . . .15

Using the phone

Switching the handset power on/off . . .16

Make an external call . . . . . . . . . . . . . .16

Preparatory dialling . . . . . . . . . . . . . . .16

End a call . . . . . . . . . . . . . . . . . . . . . .16

Receiving calls . . . . . . . . . . . . . . . . . . .17

Call timer . . . . . . . . . . . . . . . . . . . . . .17

Handsfree calling . . . . . . . . . . . . . . . . .17

Earpiece volume . . . . . . . . . . . . . . . . .18

Silence the handset ringer . . . . . . . . . .18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .19

Keypad lock . . . . . . . . . . . . . . . . . . . . .19

Redial . . . . . . . . . . . . . . . . . . . . . . . . .20

Redial a number . . . . . . . . . . . . . . . . .21

Delete a redial number . . . . . . . . . . . .22

Delete the redial list . . . . . . . . . . . . . .22

Save a redial list number to

the phonebook . . . . . . . . . . . . . . . . . .23

Phonebook

Store a phonebook entry . . . . . . . . . . .24

Character map . . . . . . . . . . . . . . . . . .25

Dial a phonebook entry . . . . . . . . . . . .26

Edit a phonebook entry . . . . . . . . . . . .27

Store a phonebook entry

with a VIP ring . . . . . . . . . . . . . . . . . . .28

Delete a phonebook entry . . . . . . . . . .29

Delete all phonebook entries . . . . . . . .30

Caller Display and the calls list

View/dial numbers in the calls list . . . . .31

Save a calls list entry to

the phonebook . . . . . . . . . . . . . . . . . .33

Delete a calls list entry . . . . . . . . . . . . .33

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Delete all calls list entries . . . . . . . . . .34

Call Waiting . . . . . . . . . . . . . . . . . . . . .35

Speak to a second caller . . . . . . . . . . .35

BT Calling Features

1571 . . . . . . . . . . . . . . . . . . . . . . . . . .36

BT Helpdesk . . . . . . . . . . . . . . . . . . . .37

BT 118 500 . . . . . . . . . . . . . . . . . . . . .38

Withhold my number . . . . . . . . . . . . . .38

Display my number . . . . . . . . . . . . . . .39

Handset settings

Adjust the display contrast . . . . . . . . . .40

Adjust the earpiece volume . . . . . . . . .41

Naming a handset . . . . . . . . . . . . . . . .41

Display wallpaper . . . . . . . . . . . . . . . .42

Menu background colour . . . . . . . . . . .43

Auto-talk . . . . . . . . . . . . . . . . . . . . . . .44

Beep tones . . . . . . . . . . . . . . . . . . . . .45

To switch key beeps On/Off . . . . . . . . .45

To switch low battery beeps On/Off . . .46 To switch out of range beeps On/Off . .47

To change the external call

ringer volume . . . . . . . . . . . . . . . . . . .48

To change the ringer melody . . . . . . . .49

Base settings

Reset your BT Hub Phone 1010

to the default settings . . . . . . . . . . . . .51

To change the System PIN code . . . . . .51

Time Settings

Setting the time . . . . . . . . . . . . . . . . .53

To set an alarm . . . . . . . . . . . . . . . . . .54

To change the alarm melody . . . . . . . .55

To cancel an alarm setting . . . . . . . . . .55

To silence the alarm . . . . . . . . . . . . . . .56

Using additional handsets

Registering a new handset to your

BT Hub Phone 1010 base . . . . . . . . . .57

Making internal calls . . . . . . . . . . . . . .59

Receiving internal calls . . . . . . . . . . . .59

Paging . . . . . . . . . . . . . . . . . . . . . . . . .60

In this guide 5

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In this guide

Transferring calls . . . . . . . . . . . . . . . . .60

Selecting a base to use . . . . . . . . . . . .61

De-register a handset . . . . . . . . . . . . .62

Software upgrades

Automatic software upgrade . . . . . . . .63

Manual upgrade . . . . . . . . . . . . . . . . .64

Rescue mode . . . . . . . . . . . . . . . . . . . .65

Help . . . . . . . . . . . . . . . . . . . . . . . . . .66

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . .69

General . . . . . . . . . . . . . . . . . . . . . . . .69

Cleaning . . . . . . . . . . . . . . . . . . . . . . .69

Environmental . . . . . . . . . . . . . . . . . . .70

Product disposal instructions . . . . . . . .70

Guarantee . . . . . . . . . . . . . . . . . . . . . .71

If you have to return your

BT Hub Phone 1010 . . . . . . . . . . . . . .72

Technical information . . . . . . . . . . . . .72

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .73

Declaration of Conformance . . . . . . . .73

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Location

You need to place your BT Hub Phone 1010 in the BT Home Hub to set it up. After this you can place your handset and charger anywhere in the house where there is mains power.

You will need to place your handset and charger into the hub from time to time to receive updates and new services to your phone.

Setting up the handset

1. First things first, you will need to charge your handset. Open the battery compartment. Insert the 2 x AAA rechargeable batteries supplied observing the polarity (+ and -) markings. Then slide the battery compartment cover into place.

See diagram on the next page for reference.

Getting started

WARNING

Do not place your BT Hub Phone 1010 in the bathroom or other humid areas.

Handset range

The BT Hub Phone 1010 has a range of 300 metres outdoors when there is a clear line of sight between the hub and the handset. When there is no clear line of sight between the hub and the handset, the range could be reduced to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range.

When it flashes, you are out of range.

When you move out of range of the base, you will hear the out of range tone. This tone is repeated until you move back into range.

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Getting started8

Place the handset in the base to charge, you hear a beep tone and the icon begins scrolling.

You should charge the handset for at least

16 hours on

first charge.

2. Put the phone and charging cradle into the front of the home hub. You will need to remove the front plate from the hub.

See diagram on the next page for reference.

IMPORTANT

The hub must be plugged into the mains power socket at all times.

Do not connect the phone until the handset is fully charged.

Talk/Standby time

In ideal conditions, the handset batteries should give about 10 hours talk time in normal talk time or 7 hours talk time in Hi-Definition Sound or 100 hours standby time on a single charge. The base must remain plugged in to the mains and switched on at all times.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

Battery symbols

– Battery charged

– Battery half charged

– Battery low

Battery low warning

If the battery charge becomes low during a call you will hear a warning beep every minute (provided the battery warning tone is set to on,

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3. On the hub:

Put the hub into registration mode, by pressing the wireless association key (located on the back of the hub).

The Power / in use LED flashes.

It is now ready to be associated with a new handset.

This registration mode lasts 90 seconds after pressing the button. Once this is completed the LED is switched off.

Getting started 9

see page 46. If the battery runs out you will be cut off. You will need to recharge the handset before using it again.

During charging, the icon will scroll in the display.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time.

Eventually they will need to be replaced. New batteries are available from the BT Hub Phone 1010 Helpline on 0845 600 7030.

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4. On the handset:

From idle mode:

Press

Menu to access the menu.

Navigate through the menu using and until

Registration

is highlighted.

Press

OK ,

is displayed.

Press

OK ,

Base 1

is displayed.

Press to select the base unit number you want to register to. Already used base units have a

sign on the

right of the base name.

Press

OK ,

System PIN

is displayed. While typing the

PIN code (0000), digits are displayed as asterisks. Press

Back/Clear to delete the last character or to go back

to previous menu if you have made a mistake.

Press

OK to validate and start the registration.

Base

search x

is displayed where x is the base number.

Getting started10

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Handset Registered

is displayed. Validate the base association by pressing and the handset goes back to idle.

If the handset does not locate the base, it goes back to idle mode. Try again by changing the base number and make sure there are no interferences in the environment. If the handset emits a double beep, it means that the PIN code is wrong or the base has already 5 subscribed handsets.

The handset searches for a link with the hub and then the display goes into standby mode:

Getting started 11

When a handset is associated with a base, a number is attributed to the handset by the base. This number is displayed on the handset after the name and must be used for internal calls.

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Your BT Hub Phone 1010 is ready for use.

Getting started12

Standby display

Clock

Shortcut to menu Shortcut to phonebook

Range iconBattery status icon

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Getting to know your phone

Redial/Vol/Scroll Up/Pause

In standby, press and release to access the

redial list, page 21.

In standby, press and hold to enter a pause

(during pre-dialling), page 25.

During a call, press to increase the earpiece

volume,

page 18.

In a menu, press to scroll up through display

options, page 14.

Soft Key 1

In standby, press to access

the menu, page 14.

During a call, press to use Secrecy,

page 19.

In a menu, press to select the option

displayed above the button.

Left

In a menu, press to scroll through

display options, page 14.

Calls list /Scroll Down

In standby, press menu to access the

Calls list, page 31.

During a call, press to decrease the earpiece

volume,

page 18. In a menu, press to scroll

down through display options,

page 14.

Talk

Press to make or receive a call, page 16.

R (Recall)

Allows you to switch to a caller waiting on

hold.

Handset buttons

Right

In a menu, press to scroll through display options, page 14.

Soft Key 2

In standby mode or during a call, press to access the phonebook, page 24. In a menu, press to select back and return to the previous screen.

End/Power

In standby, press and release to switch the handset power off, page 16. In standby, press and hold to switch the handset power on. page 16. Press to end a call, page 16.

Int

In standby, press to make an internal call (if you have more than one handset registered to the base), page 59. During a call, press to transfer a call (if you have more than one handset registered to the base), page 60.

Handsfree

In standby, use to make a handsfree call, page 17-18. During a call, use to switch between handsfree and the handset.

#/Keypad lock

In standby, press and hold to lock the keypad, page 19-20.

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Navigating the menus

Your BT Hub Phone 1010 handset has a menu system to guide you through the handset and setting options. Refer to the menu map on the next page for the available options.

When the handset is displaying the idle screen:

1. In standby press Menu to open the main menu.

2. Use and to scroll through the menu list.

3. When the menu item you want is displayed, press

to select and view the sub-menus available.

Press Back to go back one level in a menu.

Keep pressing

Back to return to

the idle screen at any time.

Getting to know your phone14

Soft Key 1 Soft Key 2

Option buttons

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Getting to know your phone 15

Calls Lists

Received Calls Dialled Calls Delete Calls List

Received Calls Dialled Calls All Calls

BT Globe

1571 Help desk BT 118 500* Withhold my number Display my number

Handset

Contrast Ear Volume Handset Name (default BTphone) Language Picture (5 choices) Menu Colour Blue

Green Red

Auto Talk On

Off

Beep Tones Key Beep

Low Battery Out of Range

Handset Software Check software

Software version

Menu map

* Please note that there are other directory enquiries services available. Please refer to bt.com for B

T 118 500 pricing information.

Base settings

Default Settings System PIN

Melody

Ringtone External Calls

Internal Calls

Ring Volume

Time Settings

Alarm On/Off

Set Alarm Tone

Set Date & Time

Registration

Names

Find entry Show Details

Delete Entry Edit Entry Ringtone

Add Entry Home

Work Cell

Delete all Phonebook

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Switching the handset power off

Press and hold .

Switching the handset power on

Press and hold .

Make an external call

1. Press listen for the dial tone then dial the number.

Preparatory dialling (pre-dial)

To see the number on the display before dialling use predial. Pre-dial numbers can be up to 25 digits long.

1. In standby, enter the number you want to dial.

2. Press to dial.

End a call

1. Press or place the handset back on the base.

Dialling numbers quickly

Numbers can also be dialled in Handsfree mode (page 18), using the phonebook (page 24), and from the calls list (page 31).

Using the phone

If you make a mistake, press Clear

to delete the last digit.

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Receiving calls

1. Press to answer the call or, if the handset is on the base, simply lift it and speak.

If you have subscribed to your network’s Caller Display service, the caller’s number, or name (if an exact name/number match is found in the phonebook) will be displayed,

see page 31 for more information.

Call timer

Your handset automatically times the duration of all calls, showing the time on the display from 10 seconds after dialling to 3 seconds after the call ends.

Handsfree calling

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation.

When you receive a call, the handset will ring the selected ringer melody.

Using the phone 17

Auto-answer

If you have switched auto-answer off (see page 44) then you will need to press after lifting the handset to take the call.

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To make a handsfree call

1. Press listen for the dial tone then dial the number.

2. Press again.

3. Dial the number, you will hear it being dialled over the loudspeaker.

To switch to handsfree during a call

1. At any time during the call, to toggle between handsfree mode and handset mode, press .

Earpiece volume

1. During a call, press to increase or to decrease the earpiece volume. The display shows the volume control screen.

Silence the handset ringer

When the phone is ringing, you can silence the ringer without disconnecting the call.

To end a handsfree call, press .

To change the earpiece volume using the handset menu, see page 41.

The earpiece volume will remain at the level set for all calls until changed.

Using the phone18

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1. Press and the ringer will switch off.

Secrecy

During a call, you can mute the microphone so that you can talk to someone nearby without your caller hearing you.

1. During your call, press

Secrecy .

SECRECY

is displayed

and your caller cannot hear you.

2. To resume your call, press

Off .

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying the handset around.

While the keypad is locked you will still be able to answer external calls. When you end the call the keypad will remain locked.

The default setting is OFF.

Using the phone 19

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To switch key lock on:

1. Press and hold .

KEYPAD LOCKED

and the icon

is displayed.

To switch key lock off:

1. Press Unlock .

UNLOCK CONFIRM?

is displayed.

2. Press

Yes to unlock the handset.

Redial

Your handset automatically saves the last 20 numbers you dialled into a redial list, together with the date and time you made each call. From the list you can dial, delete or save a number to the phonebook.

You can also redial a number using the Menu, see page 21.

Using the phone20

While key lock is switched on, it is still possible to make calls to emergency numbers (999/112).

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To redial a number

From standby:

1. Press to access the redial list.

2. Press or to scroll and display the number you want.

3. Press to dial the number.

Via the menu:

1. Press Menu to access the menu.

2. Press or to scroll and display

CALLS LISTS

and

press

OK .

RECEIVED CALLS

is displayed. Press or

until

DIALLED CALLS

is displayed and press OK

to display the redial list.

4. Press or to scroll and display the number you want.

5. Press to dial the number.

If a name/number match is found in the phonebook the name will be displayed instead of the number.

If you have dialled the same number on more than one occasion, the call will appear only once in the redial list.

Each redial number can be up to a maximum of 20 digits long. Numbers exceeding 20 digits will not be stored.

Redial names can be up to 16 characters.

When you are at the top of the list, pressing takes you to the oldest call and when at the bottom, pressing takes you to the newest.

If there are no numbers saved in the redial list

EMPTY

will be

displayed.

Using the phone 21

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Delete a redial number

1. Press to access the redial list.

2. Press or to scroll and display the number you want and press

Options .

3. Press or to scroll and display

DELETE

, then press

OK .

CALL DELETED

is displayed and the display goes back to the redial list or standby if no more redial numbers are stored.

Delete the redial list

1. Press Menu to access the menu.

2. Press or to scroll and display

CALLS LISTS

and

press

OK .

3. Press or to scroll and display

DELETE CALLS LIST

and press OK .

4. Press or to scroll and display

DIALLED CALLS

and

press

OK .

Using the phone22

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DELETE DIALLED CALLS LIST?

is displayed, press Yes

to confirm.

ALL DIALLED CALLS DELETED

is displayed.

Save a redial list number to the phonebook

1. Press to access the redial list.

2. Press or to scroll and display the number you want to save and press

Options .

3. Press or to select

HOME,WORK

CELL

and

press

OK .

4. Press

Edit to edit the name. Use the keypad to enter

a name and press

OK to confirm.

5. Press

Save to save the entry.

If you decide not to delete all calls list entries, press No to exit and return to standby.

Using the phone 23

You can enter a name of up to 16 characters.

Use

Clear to delete incorrect

characters. If a number is already stored in the

phonebook, you will not have the option to

SAVE NUMBER

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Store a phonebook entry

You can use the phonebook to store up to 150 entries. For each entry you can store a name together with home, work and mobile numbers. Stored numbers can be up to 20 digits and stored names up to 16 characters long. Phonebook entries are stored alphabetically.

To access the phonebook via the menu:

1. Press Menu to access the menu.

Then press or to display

NAMES

and press OK

to select.

Or, to access the phonebook from standby:

Press Names to access the phonebook.

2. Press or to display

ADD ENTRY

and press OK

to select.

NAME

is displayed, press OK to select.

4. Enter a name using the keypad

(see character map, page

25)

, then press OK .

Deleting characters/digits

If you make a mistake, press Clear

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Phonebook

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5. Press to select the type of number you want to store and press

Edit to select.

6. Enter the telephone number, then press

OK .

7. You can store 2 further numbers for this contact in the same way.

8. When all numbers for this contact are stored press Save

to confirm.

Character map

Button Lower Case Upper Case

. , : ; ! ? ¡ ¿ ‘ “ 1

a b c 2 A á â ã ä å æ ç ? A B C 2 Ä Å Æ Ç ?

d e f 3 E é ê ë % D E F 3 É %

g h i 4 Ì í î ï _ G H I 4 Ì _

j k l 5 - J K L 5 -

m n o 6 Ñ ò ó ô õ ö ø ( M N O 6 Ñ Ö (

Entering names:

For example, to enter the name Tom:

Press for T. Press three times for O. Press for M. The maximum length for names

is 16 characters. You cannot store a name without

a number.

Inserting a Pause

You can insert a Pause in the dialling sequence by pressing and holding . This can be useful if your phone is connected to an internal switchboard, see page 73.

Phonebook 25

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Pressing will scroll forward alphabetically through the phonebook entries.

Pressing will scroll backwards alphabetically through the phonebook entries.

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Button Lower Case Upper Case

p q r s 7 ß / P Q R S 7 /

t u v 8 U ú ü : T U V 8 Ú Ü :

w x y z 9 ) W X Y Z 9 )

space 0 @ &u space 0 @ &

* ? £ $ ¥

Dial a phonebook entry

From standby:

1. Press Names to access the phonebook.

2. Press

OK to select

FIND ENTRY

then press or to

scroll to the entry you want.

Or, to search alphabetically:

Enter the first letter of the name you want using the keypad, then scroll to the exact entry using or .

Phonebook26

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If no entries are stored in the phonebook,

NO ENTRY STORED

will

be displayed instead of

FIND ENTRY

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3. Press twice to dial the number.

Via the menu:

1. Press Menu to access the menu.

2. Press or to scroll and display

NAMES

and press

OK to select.

3. Press or to scroll and display

FIND ENTRY

and

press

OK to select.

4. Press or to scroll to the entry you want.

Or, to search alphabetically:

Enter the first letter of the name you want using the keypad, then scroll to the exact entry using or .

5. Press to dial the number.

Edit a phonebook entry

1. Press Names to access the phonebook.

2. Press

OK to select

FIND ENTRY

then press or to

display the entry you want.

Phonebook 27

You can also access the phonebook via the menu, see above.

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To change individual characters

You cannot overtype digits or characters, you can only clear and insert. New digits or characters appear after the cursor.

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3. Press OK to display the entry selected. Press Options then use or to scroll and display

EDIT ENTRY

The name and numbers for the entry are displayed.

To edit the name/number:

Press OK to select

FIND ENTRY

then press or to

display the name/number you want to edit and press

Edit .

Use or to scroll backwards or forwards through the characters and or for digits.

Use

Clear to delete incorrect characters/digits.

Enter new characters/digits using the keypad.

5. Press

OK to confirm, then Save to save the

changes.

ENTRY SAVED

is displayed.

6. Press to return to standby.

Store a phonebook entry with a VIP ring

1. Press Names to access the phonebook.

Phonebook28

Press Back at any time to go back to the previous display.

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2. Press OK to select

FIND ENTRY

then press or to

scroll and display the entry you want.

3. Press

Options then use or to display

RINGTONE

and press OK .

OFF

is displayed if no melody has been previously set.

Use or to select a melody.

5. Press

OK when you hear the melody you want.

RINGTONE SAVED

is displayed.

Delete a phonebook entry

1. Press Names to access the phonebook.

2. Press

OK to select

FIND ENTRY

then press or to

display the entry you want.

3. Press

Options then use or to display

DELETE ENTRY

4. Press

OK ,

DELETE <ENTRY>?

is displayed.

5. Press

Yes to confirm.

ENTRY DELETED

is displayed.

6. Press to return to standby.

Phonebook 29

As you press or a sample of each melody is played.

You can also access the phonebook via the menu, see page 27.

If there are no more phonebook entries stored,

ENTER NAME

will be

displayed.

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If you decide not to delete all phonebook entries, press No to cancel.

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Delete all phonebook entries

1. Press Menu to access the menu.

2. Press or to scroll and display

NAMES

and

press

OK to select.

3. Press or to display

DELETE ALL PHONEBOOK

and

press

OK to select.

DELETE ALL PHONEBOOK <ENTRY>?

is displayed, press Yes

to select.

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If you subscribe to a Caller Display service you can see your caller’s number on your handset’s display (unless it has been withheld) before you answer the call.

The calls list will store up to 50 numbers. When the calls list is full, a new call replaces the oldest. If the caller rings on more than one occasion, the latest call will be displayed.

If a name/number match is found in the phonebook the name will be displayed instead of the number. Numbers can be up to a maximum of 20 digits long. Numbers exceeding 20 digits will not be stored.

View/dial numbers in the calls list

Via the menu:

1. Press Menu to access the menu.

Caller Display and the calls list

IMPORTANT

To use Caller Display you must first subscribe to the service from your network provider. A quarterly fee may be payable.

For more information on BT’s Calling Features, call BT on Freefone 0800 800 150.

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Press or to scroll and display

CALLS LISTS

and

press

OK .

RECEIVED CALLS

is displayed, press OK to display the

calls list.

From standby:

Press to access the Calls list.

2. The most recently received call details are displayed.

Press or

repeatedly to scroll through the list.

For each entry, the caller’s number is displayed, or their name if a name/number match is found in the phonebook and the date and time the call was received.

3. Press to dial the displayed number.

Press Back repeatedly to exit the calls list and return to the idle screen.

Caller information not available

Occasionally the telephone number of the caller is not available and cannot therefore be displayed.

In this case, your BT Hub Phone 1010 will show one of the following explanatory messages:

WITHHELD

UNAVAILABLE

CALLBACK

(Blocked)

(Unknown)

Caller Display and the calls list32

If you did not answer a call (missed call) you will see the

icon next to

the caller’s number. If the calls list is empty,

NO ENTRY

STORED

will be displayed.

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Save a calls list entry to the phonebook

1. Press to access the Calls list. The most recently received call details are displayed.

2. Press or repeatedly to scroll to the entry you want.

3. Press

Options .

SAVE NUMBER

is displayed, press OK

to confirm.

4. Press to select the type of number (

HOME, WORK

CELL

) and press OK to confirm.

5. Press

Edit . Enter a name using the keypad and press

Save to save the entry.

Delete a calls list entry

1. Press to access the Calls list.

2. Press or

repeatedly to scroll to the entry you

want.

3. Press

Options , then press until

DELETE

displayed.

Press Clear to delete incorrect characters and then press OK to confirm.

The name can be up to 16 characters.

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4. Press OK to confirm.

CALL DELETED

is displayed.

Delete all calls list entries

1. Press Menu to access the menu.

2. Press or to scroll and display

CALLS LISTS

and

press

OK .

3. Press or to display

DELETE CALLS LIST

and press

OK .

RECEIVED CALLS

is displayed, press OK .

DELETE RECEIVED CALLS LIST?

is displayed, press Yes

to confirm.

ALL RECEIVED CALLS DELETED

is displayed.

If you decide not to delete all calls list entries, press No to exit and return to standby.

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Call Waiting

Providing you have subscribed to your network provider’s Call Waiting service, you will hear a soft beep every 5 seconds if an incoming call arrives while you are already on the phone. This beep is not audible to the person you are speaking to. The second caller’s number (or name if a phonebook match is found) will appear on the handset display.

Instead of the engaged tone, the second caller will hear an announcement asking them to hold the line.

Speak to a second caller

1. Press to answer the second call and put your current caller on hold. Press again to return to your first caller and to switch between both callers.

2. If you want to end the current call and pick up the waiting call, press . The handset will ring. Press

again to connect to the waiting caller.

The second caller is only charged from the second you answer, not while they are waiting to be connected.

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By using the BT globe menu your BT Hub Phone 1010 gives you easy access to a range of BT features.

These are:

• 1571

• Helpdesk

• BT 118 500*

• Withhold my number

• Display my number

1571

1. Press Menu to access the menu.

2. Press or to scroll and display

BT Globe

and

press

OK .

1571 is automatically dialled.

The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

If you prefer, you can delete the pre-stored entries and replace them with your own numbers.

If you experience any problems, please call the Helpline on 0845 600 7030.

BT Calling Features

* Please note that there are other

directory Services available. Please refer to bt.com for pricing information.

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BT Helpdesk

1. Press Menu to access the menu.

2. Press or to scroll and display

BT Globe

and

press

OK .

3. Press or until

HELP DESK

is displayed,

Press

OK .

The BT Helpdesk for this product will be automatically dialled.

BT 118 500

1. Press Menu to access the menu.

2. Press or to scroll and display

BT Globe

and

press

OK .

3. Press or to scroll and display

BT 118 500

and

press

OK .

118500 is automatically dialled.

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Withhold my number

1. Press Menu to access the menu.

2. Press or to scroll and display

BT Globe

and

press

OK .

3. Press or to scroll and display

WITHHOLD MY

NUMBER

and press OK .

The pre-dial screen is displayed with 141 entered and the cursor flashing ready for you to enter more digits.

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Display my number

1. Press Menu to access the menu.

2. Press or to scroll and display

BT Globe

and

press

OK .

3. Press or to scroll and display

DISPLAY MY

NUMBER

and press OK .

The pre-dial screen is displayed with 1470 entered and the cursor flashing ready for you to enter more digits.

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You can choose a range of settings to suit your personal preferences.

Adjust the display contrast

You can lighten or darken the contrast of the display to make it easier for you to see according to the lighting conditions where you are using the handset.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

CONTRAST

is displayed and

press

OK .

4. The current contrast level is highlighted. Press or to scroll and adjust the contrast to the level you want, then press

Save to confirm.

5. Press

Back repeatedly to return to the idle screen.

To exit and return to the idle display at any time, press Back repeatedly.

Handset settings

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Adjust the earpiece volume

There are 5 volume levels to choose from.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

EAR VOLUME

is displayed and

press

OK .

4. Press or to scroll and select the volume level you want, then press

Save

5. Press Back repeatedly to return to the idle screen.

Naming a handset

Each handset registered to the base is assigned a number. You can give a handset a name as well as a number to match the user or location e.g.

DAVE

OFFICE

. The name can be up to 8 characters long.

1. Press

Menu to access the menu.

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2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

HANDSET NAME

is displayed and

press

OK .

4. The current handset name is displayed and you are now in edit mode. Enter a new name for your handset using the keypad and press

OK to confirm.

5. Press

Back repeatedly to return to the idle screen.

When in standby, the new handset name will be shown in the display. The handset number will be shown in the right of the display.

Display wallpaper

You can select from 5 wallpapers for your handset display.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

If you make a mistake, press Clear

to delete the last character.

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3. Press or until

PICTURE

is displayed and press OK

4. The current picture is highlighted in the list. Press or to scroll through the different wallpapers and press

OK to view them.

5. Press

Use to select a wallpaper or Back to go

back to the pictures list and choose another wallpaper.

6. Press

Back repeatedly to return to the idle screen.

Menu background colour

You can select Blue, Red or Green as the background colour for the menu.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

MENU COLOUR

is displayed and

press

OK .

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4. The current menu colour is highlighted. Press or to select a new menu colour and press

Save to

confirm.

SAVED

is displayed.

Auto-talk

When you receive a call, if the handset is on the base you can answer it by lifting the handset off the base, this is called auto-talk. When you switch auto-talk off, all calls must be answered by pressing .

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

AUTO TALK

is displayed and

press

OK .

4. The current setting is displayed. Press or to

select

OFF

then press OK . The new setting is

displayed.

6. Press

Back repeatedly to return to the idle screen.

To exit to standby at any time, press Back .

Handset settings44

The default setting is ON.

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Beep tones

Your BT Hub Phone 1010 handset emits beeps to alert you to certain situations. You can set the handset to beep:

•

To beep as confirmation each time a handset button is pressed (key beeps).

•

If the battery is low.

•

If you go out of range of the base.

These beeps can be switched ON or OFF.

To switch key beeps On/Off

1. Press Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

BEEP TONES

is displayed and

press

OK .

However, beeps which confirm settings cannot be switched off.

The default setting for all key beeps is ON.

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4. Press or until

KEY BEEP

is displayed and press

OK .

5. Press or to select

OFF

then press OK .

SAVED

is displayed.

6. Press

Back repeatedly to return to the idle screen.

To switch low battery beeps On/Off

During a call, if the battery charge level is low you will hear a warning beep every 30 seconds to alert you that the batteries need recharging.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

BEEP TONES

is displayed and

press

OK .

4. Press or until

LOW BATTERY

is displayed and

press

OK .

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5. Press or to select ONor

OFF

then press OK .

SAVED

is displayed.

6. Press

Back repeatedly to return to the idle screen.

To switch out of range beeps On/Off

During a call, if the handset moves out of communication range with the base you will hear a warning beep to alert you to move closer to the base for improved reception and to avoid being disconnected.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

BEEP TONES

is displayed and

press

OK .

4. Press or until

OUT OF RANGE

is displayed and

press

OK .

5. Press or to select

OFF

then press OK .

SAVED

is displayed.

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6. Press Back repeatedly to return to the idle screen.

Handset ringer melody and volume

You have a choice of 9 polyphonic melodies and 1 polytone melody and 5 volume levels (or you can switch the ringer OFF). You can select a different ringer melody for external calls (calls from an external incoming number) or internal calls (calls from an internal handset).

To change the external call ringer volume

1. Press Menu to access the menu.

2. Press or to scroll and display

MELODY

and

press

OK .

3. Music icon is displayed, press

OK to confirm.

4. Press until

RING VOLUME

is displayed and

press

OK .

The ringer volume setting applies to external calls only.

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5. Press or to scroll through the volume levels. Press

OK when you reach the volume you want.

To change the ringer melody

1. Press Menu to access the menu.

2. Press or to scroll and display

MELODY

and press

OK .

3. music icon is displayed, press

OK to confirm.

4. Press until

RINGTONE

is displayed and press OK .

EXTERNAL CALLS

is displayed.

To select an external call ringer melody, press

OK to

select.

To select an internal call ringer melody, press to display

INTERNAL CALLS

, then press OK to select.

6. Press or to scroll and hear the melodies.

You can also adjust the volume level during a call using the or

buttons.

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7. When you hear the melody you want, press OK to select.

RINGTONE SAVED

is displayed.

8. Press

Back repeatedly to return to the idle screen.

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Reset your BT Hub Phone 1010 to the default settings

1. Press Menu to access the menu.

2. Press or to scroll and display

BASE SETTINGS

and

press

OK .

3. Press or until

DEFAULT SETTINGS

is displayed and

press

OK .

4. Enter the PIN code and press to confirm.

System PIN

Your BT Hub Phone 1010 has a system PIN code which you will need to change various settings. The default code is 0000. You may want to change this to prevent unauthorised changes to your settings.

To change the System PIN code

1. Press Menu to access the menu.

2. Press or to scroll and display

BASE SETTINGS

and

press

OK .

To exit and return to the idle display at any time, press Back repeatedly.

WARNING

All handset and base settings will be reset.

If you reset the handset and base, you will lose any names or numbers stored in the phonebook, redial list and calls list.

Base settings

The default setting is 0000.

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3. Press or until

SYSTEM PIN

is displayed and press

OK .

ENTER OLD PIN

is displayed. Enter your old 4 digit PIN

then press

OK .

ENTER NEW PIN

is displayed. Enter a new 4 digit PIN and

press

OK .

CONFIRM NEW PIN

is displayed.

6. Re-enter your new 4 digit PIN again for verification then press

OK .

SYSTEM PIN CHANGED

is displayed.

7. Press

Back repeatedly to return to standby.

Base settings52

As you enter the PIN number, each digit is displayed as

for security

reasons. Press

Clear if you enter an

incorrect digit.

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Setting the time

You can set the time manually if you have not subscribed to a Caller Display service.

1. Press

Menu to access the menu.

2. Press or to scroll and display

TIME SETTINGS

and

press

OK .

3. Press or until

SET DATE & TIME

is displayed and

press

OK to select.

4. Enter the date, using 2 digits for the day and 2 for the month (e.g. for 12thMarch, press 1, 2, 0, 3) and press

OK to save.

5. Enter the time in 24 hour format, using 2 digits for the hour and 2 for the minute (e.g. for 8.59pm, press 2, 0, 5, 9) and press

OK to save.

TIME & DATE SAVED

displayed.

6. Press

Back repeatedly to return to standby.

Time settings

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Alarm

You can use your BT Hub Phone 1010 handset as an alarm clock. You can set a single alarm or set an alarm to sound at the same time each day. When an alarm is set the icon will be displayed when in standby mode.

To set an alarm

1. Press Menu to access the menu.

2. Press or to scroll and display

TIME SETTINGS

and

press

OK .

ALARM

is displayed, press OK to select.

ON/OFF

is displayed, press OK to select.

5. Press or to select the type of alarm

ON ONCE, ON

DAILY

OFF

and press OK .

6. Enter the time in 24 hour format, using 2 digits for the hour and 2 for the minutes (e.g. for 10.54pm, press 2, 2, 5, 4) then press

OK to save the alarm.

DONE

displayed.

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To change the alarm melody

1. Press Menu to access the menu.

2. Press or to scroll and display

TIME SETTINGS

and

press

OK .

ALARM

is displayed, press OK to select.

ON/OFF

is displayed, press or until

SET

ALARM TONE

is displayed and press OK to select.

5. Press or to scroll and select an alarm melody, then press

OK to save.

ALARM TONE SAVED

displayed.

To cancel an alarm setting

1. Press Menu to access the menu.

2. Press or to scroll and display

TIME SETTINGS

and

press

OK .

ALARM

is displayed, press OK to select.

ON/OFF

is displayed, press OK to select.

You will hear a sample of each melody as the or button is pressed.

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5. Press or until

OFF

is displayed and press OK .

DONE

is displayed.

6. Press

Back repeatedly to return to standby.

To silence the alarm

When the alarm time is reached, the alarm will sound and

ALARM

will be displayed. The alarm will ring for 1

minute unless stopped.

1. When the alarm sounds, press

Stop . The handset

returns to standby.

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You can register up to 5 handsets with your BT Hub Phone 1010 base and your BT Hub Phone handset can be registered with up to 4 bases. With 2 or more handsets, you can make internal calls, page handsets and transfer external calls between your handsets.

If you purchase a new handset to use with your BT Hub Phone 1010 it will have to be registered to the base. You will need to do this before you can use it.

Registering a new handset to your BT Hub Phone 1010 base

At the Hub:

1. Put the hub into registration mode, by pressing the

wireless association button. The Power/In Use light

begins to flash. The hub will stay in registration mode for 90 seconds in which time you need to register the handset.

At the Handset:

1. Press Menu to access the menu.

The registering of additonal handsets refers to additional BT Home Hub 1010 handsets. Other handsets will be availabe in the future. You will need to refer to their userguides for connection to the BT Home Hub.

Using additional handsets

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2. Press or to scroll and display

REGISTRATION

and

press

OK .

is displayed, press OK to select.

BASE 1

is displayed. Press or to select the base

number you want to register to and press

OK .

SYSTEM PIN

is displayed. Enter the PIN code using the

keypad and press

OK to confirm and begin

registration.

BASE SEARCH X

is displayed (where X is the base

number). When registration is successful

HANDSET

REGISTERED

is displayed. Press OK to return to

standby.

The handset will automatically be allocated the next available handset number which will be displayed when in standby mode.

If your handset is already registered to a base, the

symbol will be shown to the right of the base number.

If there are already 5 handsets registered to the base you will hear a double beep.

Each digit of the PIN code will be displayed as a

for security

reasons. Press

Clear if you enter an

incorrect digit. If you enter the wrong PIN code

you will hear a double beep. If registration fails, the handset will

return to standby mode and you will need to repeat the registration procedure and try a different base number.

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Internal calls

Making internal calls

You can make internal calls between two handsets registered to your BT Hub Phone 1010 base.

1. Press

INT.

2. Enter the other handset number using the keypad

(e.g. ). The called handset will ring and show the calling handset’s number.

If there is no response, press to end the call at your handset.

Receiving internal calls

1. When the handset rings, press to answer.

2. Press to end the call.

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Paging

You can alert handset users that they are wanted or locate a missing handset. Paging calls cannot be answered by a handset.

1. Press

PAGE (for more than 3 seconds) on the Hub. Any

registered handset(s) will ring for 30 seconds.

2. Press any button on the handset(s), or press

PAGE again

on the Hub to stop the paging ring.

Transferring calls

You can transfer an external call to another handset registered to your BT Hub Phone 1010 base.

During an external call:

1. Press INT and the number of the other handset. Your caller is put on hold. The other handset will ring.

2. When the handset answers, press to transfer the call.

If the other internal handset does not answer, but hangs up before the call is transferred, the external caller is automatically re-connected to the first handset.

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If the other handset does not answer, press INT to talk to the caller again.

Selecting a base to use

If your handset has been registered to more than one base you can select which one it uses. Alternatively, you can select

AUTOMATIC

and the handset will automatically

select and use the base nearest to you.

1. Press

Menu to access the menu.

2. Press or to scroll and display

REGISTRATION

and

press

OK .

3. Press or until

SELECT BASE

is displayed and press

OK .

4. Press or to select the base number you want to use or

AUTOMATIC

and press OK .

As the handset links up with the selected base,

BASE

SEARCH X

5. Press

OK to confirm and

BASE X SELECTED

displayed, then the handset returns to standby.

The base numbers that your handset is registered to are indicated by the

symbol.

X is the number of the selected base.

If the handset loses the link (goes out of range) with the base, you can select

AUTOMATIC

on the handset to automatically link to the nearest registered base.

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De-register a handset

You cannot deregister the handset that is in use.

1. Press

Menu to access the menu.

2. Press or to scroll and display

REGISTRATION

and

press

OK .

3. Press or until

DE-REGISTER

is displayed and press

OK to select.

SYSTEM PIN

is displayed. Enter the PIN code using the

keypad and press OK to confirm.

6. Press or to select the handset you want to remove, remembering that you cannot deregister the same handset that is in use and press

OK .

CONFIRM?

is displayed, press Yes to confirm,

DE-

REGISTERED

is displayed.

Press No to cancel.

Each digit of the PIN code will be displayed as a

for security

reasons. Press

Clear if you enter an

incorrect digit. If you enter the wrong PIN code

you will hear a double beep.

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Automatic software upgrade

Your BT Hub checks the network every 24 hours for software updates and if new software versions are available it sends a message to any registered handsets needing to be upgraded.

When the handset display shows

A NEW VERSION IS

AVAILABLE. DO YOU WANT TO UPGRADE NOW?

You can

either select

Yes to upgrade immediately or select

Later to display a reminder icon when in standby.

The message will be displayed to the user again 24 hours later. If

Yes is pressed, a message is displayed

requesting you to put the handset on the charger linked to the hub.

Once it is on the charger, the display shows

UPGRADING

When the upgrade is complete,

UPGRADE SUCCESSFUL

is displayed and the handset resets and automatically reconnects to the base.

If a handset not needing any software upgrade is put in the charger, nothing happens.

Press Cancel if you decide not to upgrade.

Software upgrades

When the handset is on the charger and the software is being upgraded, you will not be able to use the handset to receive calls.

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Manual upgrade

If new software is available and you selected to upgrade later, you can manually upgrade the software at any time using the handset menu.

1. Press

Menu to access the menu.

2. Press or to scroll and display

HANDSET

and

press

OK .

3. Press or until

HANDSET SOFTWARE

is displayed

and press

OK .

CHECK SOFTWARE

is displayed, press OK to confirm.

5. As requested, place the handset on the charger linked to the hub. The display shows

UPGRADING

. When the

upgrade is complete,

UPGRADE SUCCESSFUL

is displayed and the handset resets and automatically re-connects to the base.

While the handset is being updated, the update cannot be cancelled. If the user takes out the handset from the cradle, the update is interrupted. If the user puts it back within 90 seconds, the update will resume and will be completed correctly. If the user doesn’t put it back within 90 seconds, then the handset is unusable and the user needs to use the rescue mode from the hub, see page 65.

Software upgrades64

If you try to upgrade using the menu and the reminder was not displayed when in standby, it means that there is no upgrade available. You will see the message

NO UPGRADE AVAILABLE

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Rescue mode

If the upgrade was unsuccessful, or if the handset was lifted from the charger during the upgrade for more than 90 seconds, the user can initiate a new upgrade of the handset software from the web interface of the hub.

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Many common problems are caused by the telephone and power cables being incorrectly connected, not connected at all or the power being turned off. Please check that your BT Hub Phone 1010 has been correctly set up (see page 7) before ringing the BT Hub Phone Helpline.

No display

The batteries may be flat or dead. Recharge or replace the batteries, see page 8.

No dial tone

Is the telephone line cord plugged into the telephone wall socket? Check that the base station is connected to the mains power and switched on.

You cannot link up with the base station

Is the icon flashing in the display? The mains power cable may not be connected at the base or switched on. Are you in range of the base? Move closer to the base. The batteries could be low or flat. Recharge or replace the batteries.

Help

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No ring on the handset

Check that the base station is plugged into the phone socket and that the mains power is switched on. The ringer volume may be set too low for you. See page 48 to adjust the volume.

Buzzing noise on my radio, TV, computer or hearing aid

Sometimes your BT Hub Phone 1010 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Hub Phone 1010 at least one metre away from such appliances to avoid any risk of interference.

The handset charger is not working

Check that the power adaptor is properly plugged into the charger. Make sure your handset has slotted correctly into the charger. Check the batteries are fitted correctly into the handset. Check the base is plugged in to a working mains power socket and that the power is switched on. Are you using the correct power adaptor?

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Caller’s number is not displayed even though you have subscribed to a Caller Display service

The number has been withheld by the caller, is unavailable or is an international call, see page 32.

Caller’s name is not store the full displayed even though their number is stored in the phonebook

When storing phonebook numbers, you must remember to number, including the dialling code. Only exact name/number matches will allow the name to be displayed.

Help68

BT Hub Phone Helpline

0845 600 7030

Call the dedicated BT Hub Phone Helpline:

•

if you are having difficulties using your BT Hub Phone 1010

•

if you need replacement batteries or mains power lead

Lines open 24 hours, 7 days a week

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Safety

General

• Only use the power supply included with the

product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 027263.

• For the handset use only approved Nickel Metal

Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing.

• Recommended batteries should have a power

rating of 600mAh 1.2V. Batteries are available from the BT Hub Phone 1010 Helpline 0845 600

7030.

• Do not open the handset or base (other than to

change batteries. This could expose you to high voltages or other risks. Contact the Helpline for all repairs.

• It is recommended that advice from a qualified

medical expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker

fitted you check with a medical expert before using this product.

• Your product may interfere with other electrical

equipment, e.g. TV and radio sets,clock/ alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

• Never dispose of batteries in a fire. There is a

serious risk of explosion and/or the release of highly toxic chemicals.

Hearing aid

Please note that the BT Hub Phone 1010 works by sending radio signals between the handset and base. These signals may interfere with some hearing aids, causing a humming noise.

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Cleaning

Simply clean the handset and hub with a damp (not wet) cloth, or an anti-static wipe. Never use

General information

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household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The product may heat up when the batteries are

being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

• Do not stand your product on carpets or other

surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

• Do not submerge any part of your product in

water and do not use it in damp conditions, such as bathrooms.

• Do not expose your product to fire, explosive or

other hazardous conditions.

• There is a slight chance that your phone could be

damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

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Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your BT Hub Phone 1010 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Hub Phone 1010, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that

occur within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover any faults or

defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory

rights.

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For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your base PIN here:

[ / / / ]

(See page 51 for more information)

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on

page 66, or contact the BT Hub Phone 1010 Helpline on 0845 600 7030, Lines are open 24 hours, 7 days a week.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.

If you have to return your BT Hub Phone 1010

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.

Technical information

Only use the approved base mains power supply, item code 027263.

Only use approved AAA NiMH rechargeable batteries.

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R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, Thomson Telecom, declares that this BT Hub Phone 1010 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Hub Phone 1010 is published on the website: www.bt.com

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Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2006. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Hub Phone 1010 Issue 1 (04/06) 3 Designed and produced by The Art & Design Partnership Ltd. Printed in China

Bringing it all together

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