BT Graphite 3500 User Manual

User Guide

BT Graphite 2500

Think before you print!

This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced.

Simply hover the cursor over the page number, website or email reference and click when the icon changes to the icon.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Got everything?

• BT Graphite 2500 handset

• BT Graphite 2500 base

• Battery compartment cover (already tted)

• 2 x AAA NiMH 550mAh rechargeable batteries (already in handset)

• Mains power adaptor (Item code: 052299)

• Telephone line cord (pre-installed)

If you have purchased a BT Graphite 2500 multiple pack you will also have the following for each handset:

• BT Graphite 2500 handset

• BT Graphite 2500 charger

• Battery compartment cover (already tted)

• 2 x AAA NiMH 550mAh rechargeable batteries (already in handset)

• Mains power adaptor (Item code: 052300)

This User Guide provides you with all the information you need to get the most from your phone.

You must set up your phone before you can use it. This doesn’t take long and it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Graphite 2500 please call our free Helpline on 0808 100 6556*.

Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may nd the answer in ‘Help’ at the back of this guide or online at

www.bt.com/producthelp

IMPORTANT

Only use the power adaptor and telephone line cord supplied, or this product may not work.

* Calls to the Helpline made from within the UK mainland network are free.

Mobile and International call costs may vary.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

In this guide

Getting started

Location 6

Setting up 6

BT Graphite 2500 multipack users only 7

Set the date and time 8

Getting to know your phone

Handset buttons 9

Standby screen 10

Handset display icons 10

Navigating the menus 11

Menu map 12

Answering machine base 13

Using your phone

Switch the handset on/off 14

Make a call 14

Preparatory dialling 14

End a call 14

Receiving calls 14

Chain dialling 15

Dial a chain number 15

Secrecy / Mute 15

Adjusting the earpiece/handsfree volume 15

Make a handsfree call 15

Answer a call handsfree 16

Switch to handsfree during a call 16

Redial a number 16

Copy a redial number to the phonebook 16

Delete a number from the redial list 17

Delete the entire redial list 17

Keypad lock 17

Paging (nd a handset) 17

Using the phonebook 18

Add an entry in the phonebook 18

View and dial entries in the phonebook 18

Edit an entry in the phonebook 19

Delete an entry in the phonebook 19

Delete entire phonebook 19

Internal calls 19

Make an internal call 20

Transfer an external call 20

3 Way call 20

Settings

Handset and base ringer volume 21

Handset and base ringer melody 21

Keypad beep on / off 21

Handset name 22

Auto answer 22

Clock and alarm 22

Set the alarm 22

Select alarm clock melody 23

Change alarm time 23

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Caller Display and the calls list

Caller Display 24

Calls list 24

View the Calls list 25

Dial a number in the Calls list 25

Copy a number from the Calls list to the phonebook 25

Delete an entry in the Calls list 25

Delete the entire Calls list 25

BT Network Services

Pre-stored BT service numbers 26

Open and dial from the BT services menu 26

Voicemail 26

To dial your voicemail 26

To set up or edit your voicemail number 27

Call Divert 27

Set-up or edit a Call Divert number 27

Activate/deactivate a Call Divert number 27

Call Waiting 28

To use Call Waiting 28

Activate/deactivate Call Waiting 28

Ring Back Off 29

Withhold ID 29

Using the answering machine

Using the answering machine at the base 30

Set the answer mode/switch on or off 30

Message counter 30

Recording memory full 31

Message playback 31

Adjust the base speaker volume 31

Delete all old messages 31

Call screening 31

Using the answer machine from the handset 32

Set answer mode and switch on/off 32

Outgoing messages 32

Record your own outgoing message 32

Select male or female pre-recorded outgoing message voice 33

Play the current outgoing message 33

Delete your outgoing message 33

Message playback 34

Delete all old messages 34

Record a memo 34

Ring delay & Time saver 35

Switch call screening at the base or handset on or off 35

Call screening at the handset 35

Remote access 36

Remote access on/off 36

If you forget to switch on your answering machine base before leaving home 36

Operating your answering machine remotely 36

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Additional handsets

De-register a handset 39

Change master PIN 39

Reset to default 39

Help 40

General information

Replacing the handset batteries 43

Safety information 43

Cleaning 44

Environmental 44

Product disposal instructions 45

Guarantee 45

Technical information 46

R&TTE 47

Declaration of Conformance 47

Connecting to a switchboard 47

Inserting a pause 47

Recall (R) 47

User Guide formats 47

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

WARNING

Do not place your BT Graphite 2500 in the bathroom or other humid areas.

Handset range

The BT Graphite 2500 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range signicantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

icon on your handset display

indicates when you are in range of the base. When it ashes and you hear a warning beep, you are out of range and will need to move closer to the base.

IMPORTANT

Do not connect the telephone line to the telephone line wall socket until the handset is fully charged.

The base station should be plugged into the mains power socket at all times.

Getting started

Location

You need to place your BT Graphite 2500 base within 3 metres of a mains power socket and 2 metres of the telephone wall socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Graphite 2500 works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help to provide the best signal.

Setting up

1. Plug the mains power adaptor (item code 052299) into the

power socket marked

on the back of the base and secure the cable behind the retaining clip. Plug the other end into the mains power wall socket and switch on. The base will come on and beep and display 00.

It will default to Answer and record mode.

Telephone line cord (pre-installed).

Mains power adaptor.

Cable retaining clip

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

WARNING

Never use non-rechargeable batteries. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 10 hours talk time or 100 hours standby on a single charge. (This does not mean you can unplug the base or leave the handset for this length of time without charge).

Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days.

Battery low warning

If the

icon is ashing in the display

and you hear a warning beep every minute during a call, you will need to recharge your handset before you can use it.

Battery performance

To keep the batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

After charging your handset for the rst time, subsequent charging time for the batteries is approximately 6–8 hours.

The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/ standby time. Eventually they will need replacing. For details on how to obtain spare batteries, call the BT Graphite 2500 Helpline on 0808 100 6556*.

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

3. Place the handset on the base to charge. It will beep when

placed in and the battery icon on the handset will ash to indicate charging. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.

The main handset is pre-registered to the base as Handset 1.

This is shown on the display. When the handset is fully charged the display will show

4. After 24 hours plug the telephone line cord into the telephone

wall socket.

Note: If you ever need to remove the batteries, simply slide open the battery compartment cover and using the nger holes grip the batteries and pull them out.

BT Graphite 2500 multipack users only:

If you have purchased a BT Graphite 2500 multiple pack, you will need to prepare any additional handsets and chargers for use.

Place each BT Graphite 2500 charger within reach of a mains power wall socket.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

For each additional handset and charger:

1. Plug the mains power adaptor (item code 052300) into the

power socket on the back of the charger and secure the cable behind the retaining clip. Plug the other end into the mains power wall socket and switch the power on.

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

The display will show the handset number, 2, to show it is

registered to the base.

3. Place the handset on the charger. It will beep when placed

in and the battery icon on the handset will ash to indicate charging. You should let the batteries charge continuously for at least 24 hours.

Any additional handsets supplied as part of a multipack

are pre-registered to the base. So, once charged, are ready for use.

Set the date and time

1. Press

, scroll

Calls

Redial

to CLOCK/ALARM and press

2. DATE/TIME is displayed. Press

3. Use the keypad to enter the date in the format (DD/MM/YY),

e.g. 12/08/10 for 12th August 2010. If you make a mistake press

Secrecy

to delete.

4. Press

. Use the keypad to enter the time in the 24 hour

format (HH:MM), e.g, 17:25 for 5.25pm.

5. Press

to conrm.

Your BT Graphite 2500 is now ready for use.

Mains power adaptor.

Cable retaining clip

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Getting to know your phone

Calls

Redial

Secrecy

Handset buttons

Phonebook

Press to open the phonebook,

page 18.

Redial / Volume +

Press to open the redial list and scroll

back through redial numbers,

page 16.

Press to raise the volume during

a call, page 15.

Menu / Left soft key

Press to open the menu, page 11.

Press to select menu options.

Talk

Press to make and receive calls,

page 14.

During a call, press to switch

handsfree loudspeaker on and off.

Calls list / Vol -

Press to open and scroll forward

through the Calls list, page 25.

Press to lower the volume

during a call, page 15.

Press to add a space when

entering text.

Press to stop current

playback of message.

Press to skip back to the beginning

of the message or press twice to skip

back to the previous message.

/ Keypad lock

Press and hold to lock/unlock

the keypad to prevent accidental

dialling, page 17.

Right Soft key/Secrecy/Display date & time /Clear/Back

During a call, mutes your voice so your caller cannot hear you, page 15.

In standby, press and hold to display the date and time, press and hold again to display the handset name again.

Press to return to the previous menu.

Use to delete characters in the phonebook and calls lists.

End Call/Handset on/off

Press to end a call.

Press and hold for about 3 seconds to switch the handset off and on, page 14.

During answer machine playback, press to stop playback and return to standby.

Press to delete the message.

Press to skip to the next message.

/Ringer

Press and hold to turn the ringer on/off.

Selects name/number or time/date display in the Calls list.

Int

Use to make internal calls and transfer calls to other handsets registered to the base, page 20.

Press and hold to insert a pause in the number to be dialled.

Recall – used with switchboard services and certain BT Calling Features.

The answer machine handset controls on buttons

and

will only work when a message is being played on the handset.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Standby screen

HANDSET 1

Internal Call

Indicates signal link. Flashes when handset is not registered or is out of range of the base.

Displayed when on a call. Flashes when there is an incoming call.

Handsfree speaker in use.

Icon ashes slowly when there is a new answer machine message(s). Icon ashes fast when the answer machine memory is full. Icon is steady to indicate the answer machine is on. Icon disappears when the answer machine is set to off.

Phonebook list open.

Indicates there are new number(s)

in the Calls list*.

Fully charged – the 3 bars will all be on. Medium charge – 2 bars will be on. Low charge – rst bar will be on. Empty.

Displayed when alarm has been set.

Indicates the keylock is switched on.

Displayed when handset ringer is

set to off.

Indicates more options are available,

by scrolling up or down.

Handset display icons

Handset name Handset number

Use with Left soft key to open main menu and conrm options

Clear

Use with Right soft key to clear characters in entry mode and mute the microphone.

Back

Use with Right soft key to return to previous menu or cancel current action

* This feature requires subscription to your network provider’s Caller Display service.

A fee may be payable.

Internal call

Flashes to indicate an internal call is being made. On when an internal call is in progress.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Navigating the menus

Your BT Graphite 2500 handset features an easy to use menu system.

Have a look at the menu map on the next page.

When the handset is switched on and in standby mode:

Press

to enter the main menu.

Press

Redial

Calls

Redial

to scroll through the menu options.

Calls

Redial

Secrecy

When you reach the end of the list, the rst option is displayed again.

To select a displayed option, press

To exit a menu and return to the previous menu display, press

Secrecy

If no buttons are pressed for more than 30 seconds the display will return to the standby screen.

Left soft key – used with icon displayed above the key.

Right soft key – used with icon displayed above the key.

Up and Down keys

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Menu map

PHONEBOOK*

(Menu only appears when entries are stored. When phonebook is empty, press

again

to add entry).

NEW ENTRY EDIT ENTRY DELETE ENTRY DELETE ALL

CLOCK/ALARM DATE / TIME

TIME FORMAT ALARM ALARM TONE

SETTINGS HANDSET TONE

HANDSET NAME AUTO ANSWER BASE TONES

ADVANCED SET REGISTRATION

DE-REGISTER PIN CODE PHONE RESET

BT SERVICES HELPDESK

BT 118500 VOICE MAIL DIVERT CALLS CALL WAITING RINGBACK OFF WITHOLD ID

ANS MACHINE PL AY

DELETE ALL RECORD MEMO OUTGOING MSG ANSWER MODE SETTINGS

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Answering machine base

Skip

Del.

Find

Stop

Vol.

Answer

On Off

Play

Stop

Press to stop playback, page 31.

Message indicator

Shows the number of messages.

If new messages have been received, the number of new messages will be displayed ashing.

If there are no new messages, the counter will display the total number of old messages stored.

The indicator will display:

F = if the answer machine memory

is full.

A = if the answer machine is being

accessed remotely.

= (ashing) if an incoming message or outgoing message is being recorded.

0 = (scrolling) if a memo is recording.

= if Answer only mode is set.

Volume Down

During playback, decreases base loudspeaker volume, page 31. In standby, press to decrease base screening and playback volume.

Volume Up

During playback, increases base loudspeaker volume, page 31. In standby, press to increase base screening and playback volume.

Skip back/Play outgoing message

During playback, press once to skip back to the beginning of the current message. Press twice or within a second after the message starts to go back to the previous message.

Skip forward

During playback, press to play the next message, page 31.

Play

Press to play messages, page 31.

Ans/On/Off

Switch between answer and record, answer only and answer off.

Find / Page

Press to ring handsets registered to the base, page 17.

Press and hold to register new handsets to the base, page 38.

Delete

During playback, deletes the current message.

In standby, press and hold to delete all old messages, page 31.

Red – battery charging LED indicator

Green – power is on / line is in use

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Out of range warning

During a call, if you start to move the handset out of range of the base, the ashes and you hear a beep in the earpiece every 3 seconds. Move closer to the base or you will lose the call.

Call timer

After the rst 20 seconds of your call, the call timer is displayed.

Using your phone

Switch the handset on/off

1. To switch off, press and hold

until the display goes off.

2. To switch the handset on, press and hold

Make a call

1. Press . When you hear the dial tone, enter the phone

number using the keypad.

The Green in use light on the base will ash when the line

is in use.

Preparatory dialling

1. Enter the phone number rst. The number is shown in

the display.

2. Press

to dial the number.

If you make a mistake as you enter the number, press

Secrecy

delete a digit.

End a call

1. Press or replace the handset on the base.

Receiving calls

1. When the phone rings, the display ashes CALL and

the

icon.

Press

to answer the call.

Or, you can answer the call by picking the handset up from the base or charger without having to press

. This is called

Auto answer, see page 22.

2. Press

to hang up.

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (or name, if an exact number match is found in the phonebook) will also be displayed.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Important

Storing security code information in the phonebook may allow other people access to your personal details.

Chain dialling

Chain dialling is a convenient way of entering long sequences of numbers during a telephone call. This can be when trying to dial a phone number greater than 24 digits (the largest number that can be stored in a single phonebook entry) or when using automated telephone services, e.g. telephone banking.

Dial a chain number

1. Enter the rst part of the number as usual using the keypad or

from the phonebook (page 18). Press

2. Either enter the additional part of the number using the

keypad or press after the rst part of the number is dialled, scroll

Calls

Redial

to the phonebook entry containing the next

number sequence and press

to dial the number.

Secrecy / Mute

You can stop your caller from hearing you while you talk to someone else close by.

1. During a call, press

Secrecy

. The handset microphone is muted

and the display shows sECRECy On.

2. Press

Secrecy

again to resume your call.

Adjusting the earpiece/handsfree volume

You can adjust the earpiece or loudspeaker volume, 1-5.

1. During a call, press

Redial

to increase or

Calls

Redial

to decrease

the volume.

Make a handsfree call

1. Dial the number then press .

2. Press

again. The icon is displayed and you hear your call

over the handset loudspeaker.

Press

to switch the call between the earpiece and

the loudspeaker.

3. Press

to end the call.

Default setting=volume level 3

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

During a handsfree call, press

Redial

Calls

Redial

to change the volume.

+ 33 hidden pages

BT Graphite 3500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual