BT GRAPHITE 2100 User Manual

BT Graphite 2100

User Guide

This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced.

Simply hover the cursor over the page number, website or email reference and click when the icon changes to the icon.

Think before you print!

This User Guide provides you with all the information you need to get the most from your phone.

You must set up your phone before you can use it. This doesn’t take long and it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Graphite 2100 please call our free Helpline on 0808 100 6556*.

Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may nd the answer in ‘Help’ at the back of this guide or online at

IMPORTANT

www.bt.com/producthelp

Got everything?

• BT Graphite 2100 handset

• BT Graphite 2100 base

• Battery compartment cover (already tted)

• 2 x AAA NiMH 550mAh rechargeable batteries (already in handset)

• Mains power adaptor (Item code: 052299)

• Telephone line cord (pre-installed)

If you have purchased a BT Graphite 2100 multiple pack you will also have the following for each handset:

• BT Graphite 2100 handset

• BT Graphite 2100 charger

• Battery compartment cover (already tted)

• 2 x AAA NiMH 550mAh rechargeable batteries (already in handset)

Only use the power adaptor and telephone line cord supplied, or this product may not work.

* Calls to the Helpline made from within the UK mainland network are free.

Mobile and International call costs may vary.

• Mains power adaptor (Item code: 052300)

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

In this guide

Getting started

Location 5

Setting up 5

BT Graphite 2100 multipack users only 6

Set the date and time 7

Getting to know your phone

Handset buttons 8

Standby screen 9

Handset display icons 9

Navigating the menus 10

Menu map 11

Redial a number 15

Copy a redial number to the phonebook 15

Delete a number from the redial list 16

Delete the entire redial list 16

Keypad lock 16

Paging (nd a handset) 16

Using the phonebook 17

Add an entry in the phonebook 17

View and dial entries in the phonebook 17

Edit an entry in the phonebook 18

Delete an entry in the phonebook 18

Delete entire phonebook 18

Internal calls 18

Make an internal call 19

Base 12

Using your phone

Switch the handset on/off 13

Make a call 13

Preparatory dialling 13

End a call 13

Receiving calls 13

Chain dialling 14

Dial a chain number 14

Secrecy / Mute 14

Adjusting the earpiece/handsfree volume 14

Make a handsfree call 14

Answer a call handsfree 15

Switch to handsfree during a call 15

Transfer an external call 19

3 Way call 19

Settings

Handset and base ringer volume 20

Handset and base ringer melody 20

Keypad beep on / off 20

Handset name 21

Auto answer 21

Clock and alarm 21

Set the alarm 21

Select alarm clock melody 22

Change alarm time 22

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Caller Display and the calls list

Caller Display 23

Calls list 23

View the Calls list 24

Dial a number in the Calls list 24

Copy a number from the Calls list to the phonebook 24

Delete an entry in the Calls list 24

Delete the entire Calls list 24

BT Network Services

Pre-stored BT service numbers 25

Open and dial from the BT services menu 25

Voicemail 25

To dial your voicemail 25

Additional handsets

De-register a handset 30

Change master PIN 30

Reset to default 30

Help 31

General information

Replace the handset batteries 34

Safety information 34

Cleaning 35

Environmental 35

To set up or edit your voicemail number 26

Call Divert 26

Set-up or edit a Call Divert number 26

Activate/deactivate a Call Divert number 26

Call Waiting 27

To use Call Waiting 27

Activate/deactivate Call Waiting 27

Ring Back Off 28

Withhold ID 28

Product disposal instructions 36

Guarantee 36

Technical information 37

R&TTE 38

Declaration of Conformance 38

Connecting to a switchboard 38

Inserting a pause 38

Recall (R) 38

User Guide formats 38

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Getting started

WARNING

Do not place your BT Graphite 2100 in the bathroom or other humid areas.

Location

You need to place your BT Graphite 2100 base within 3 metres of a mains power socket and 2 metres of the telephone wall socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Graphite 2100 works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help to provide the best signal.

Setting up

1. Plug the mains power adaptor (item code 052299) into the

power socket marked the cable behind the retaining clip. Plug the other end into the mains power wall socket and switch on. The base will come on and beep.

Telephone line cord (pre-installed).

on the back of the base and secure

Mains power adaptor.

Handset range

The BT Graphite 2100 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range signicantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

icon on your handset display

indicates when you are in range of the base. When it ashes and you hear a warning beep, you are out of range and will need to move closer to the base.

IMPORTANT

Do not connect the telephone line to the telephone line wall socket until the handset is fully charged.

The base station should be plugged into the mains power socket at all times.

Cable retaining clip

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

3. Place the handset on the base to charge. It will beep when

placed in and the battery icon on the handset will ash to indicate charging. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.

The main handset is pre-registered to the base as Handset 1.

This is shown on the display. When the handset is fully charged the display will show

WARNING

Never use non-rechargeable batteries. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 10 hours talk time or 100 hours standby on a single charge. (This does not mean you can unplug the base or leave the handset for this length of time without charge).

Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days.

Battery low warning

If the and you hear a warning beep every minute during a call, you will need to recharge your handset before you can use it.

Battery performance

To keep the batteries in the best condition, leave the handset off the base for a few hours at a time.

icon is ashing in the display

4. After 24 hours plug the telephone line cord into the telephone

wall socket.

Note: If you ever need to remove the batteries, simply slide open the battery compartment cover and using the nger holes grip the batteries and pull them out.

BT Graphite 2100 multipack users only:

If you have purchased a BT Graphite 2100 multiple pack, you will need to prepare any additional handsets and chargers for use.

Place each BT Graphite 2100 charger within reach of a mains power wall socket.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Running the batteries right down at least once a week will help them last as long as possible.

After charging your handset for the rst time, subsequent charging time for the batteries is approximately 6–8 hours.

The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/ standby time. Eventually they will need replacing. For details on how to obtain spare batteries, call the BT Graphite 2100 Helpline on 0808 100 6556*.

For each additional handset and charger:

Calls

Redial

Secrecy

1. Plug the mains power adaptor (item code 052300) into the

power socket on the back of the charger and secure the cable behind the retaining clip. Plug the other end into the mains power wall socket and switch the power on.

Mains power adaptor.

Cable retaining clip

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

The display will show the handset number, 2, to show it is

registered to the base.

3. Place the handset on the charger. It will beep when placed

in and the battery icon on the handset will ash to indicate charging. You should let the batteries charge continuously for at least 24 hours.

Any additional handsets supplied as part of a multipack

are pre-registered to the base. So, once charged, are ready for use.

Set the date and time

1. Press

, scroll

2. DATE/TIME is displayed. Press

3. Use the keypad to enter the date in the format (DD/MM/YY),

e.g. 12/08/10 for 12th August 2010. If you make a mistake press

to delete.

4. Press

. Use the keypad to enter the time in the 24 hour

format (HH:MM), e.g, 17:25 for 5.25pm.

5. Press

to conrm.

to CLOCK/ALARM and press

Your BT Graphite 2100 is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Getting to know your phone

Calls

Redial

Secrecy

Handset buttons

Press to open the phonebook,

Redial / Volume +

Press to open the redial list and scroll

back through redial numbers,

Press to raise the volume during

a call, page 14.

Menu / Left soft key

Press to open the menu, page 10.

Press to select menu options.

Press to make and receive calls,

During a call, press to switch

handsfree loudspeaker on and off.

Press to open and scroll forward

through the Calls list, page 24.

Press to lower the volume

during a call, page 14.

Phonebook

page 17.

page 15.

Talk

page 13.

Calls list / Vol -

Right Soft key/Secrecy/Display date & time /Clear/Back

During a call, mutes your voice so your caller cannot hear you, page 14.

In standby, press and hold to display the date and time, press and hold again to display the handset name again.

Press to return to the previous menu.

Use to delete characters in the phonebook and calls lists.

End Call/Handset on/off

Press to end a call.

Press and hold for about 3 seconds to switch the handset off and on, page 13.

/Ringer

Press and hold to turn the ringer on/off.

Selects name/number or time/date display in the Calls list.

Press to add a space when

Press and hold to lock/unlock

the keypad to prevent accidental

entering text.

/ Keypad lock

Int

Use to make internal calls and transfer calls to other handsets registered to the base, page 19.

dialling, page 16.

Recall – used with switchboard

services and certain

BT Calling Features.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Press and hold to insert a pause in the number to be dialled.

Standby screen

HANDSET 1

Internal Call

Internal call

Flashes to indicate an internal call is being made. On when an internal call is in progress.

Handset name Handset number

Use with Left soft key to open main menu and conrm options

Back

Use with Right soft key to return to previous menu or cancel current action

Handset display icons

Indicates signal link. Flashes when handset is not registered or is out of range of the base.

Displayed when on a call. Flashes when there is an incoming call.

Handsfree speaker in use.

Phonebook list open.

Indicates there are new number(s) in the Calls list*.

Clear

Use with Right soft key to clear characters in entry mode and mute the microphone.

Fully charged – the 3 bars will all be on. Medium charge – 2 bars will be on. Low charge – rst bar will be on. Empty.

Displayed when alarm has been set.

Indicates the keylock is switched on.

Displayed when handset ringer is

set to off.

Indicates more options are available,

by scrolling up or down.

* This feature requires subscription to your network provider’s Caller Display service.

A fee may be payable.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Navigating the menus

Redial

Calls

Redial

Calls

Redial

Secrecy

Your BT Graphite 2100 handset features an easy to use menu system.

Have a look at the menu map on the next page.

When the handset is switched on and in standby mode:

Press

to enter the main menu.

to scroll through the menu options.

Left soft key – used with icon displayed above the key.

Right soft key – used with icon displayed above the key.

Up and Down keys

When you reach the end of the list, the rst option is displayed again.

To select a displayed option, press

To exit a menu and return to the previous menu display, press

If no buttons are pressed for more than 30 seconds the display will return to the standby screen.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Menu map

PHONEBOOK*

(Menu only appears when entries are stored. When phonebook is empty, press

again

to add entry).

NEW ENTRY EDIT ENTRY DELETE ENTRY DELETE ALL

CLOCK/ALARM DATE / TIME

TIME FORMAT ALARM ALARM TONE

SETTINGS HANDSET TONE

HANDSET NAME AUTO ANSWER BASE TONES

ADVANCED SET REGISTRATION

DE-REGISTER PIN CODE PHONE RESET

BT SERVICES HELPDESK

BT 118500 VOICE MAIL DIVERT CALLS CALL WAITING RINGBACK OFF WITHOLD ID

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Base

Find / Page

Press to ring handsets registered to the base, page 16.

Press and hold to register new handsets to the base, page 29.

Green – power is on/

line in use LED indicator

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp

Red battery charging LED indicator

+ 27 hidden pages