Stylish slide-design phone – slide the handset open
•
to reveal the hidden keypad.
Large, full colour screen with icons.
•
Phonebook to store up to 200 names each with
•
home, mobile and work numbers for easy dialling.
Answering machine with remote operation.
•
Send and receive text messages using T9™Text
•
Input predictive text.
Bluetooth®wireless technology lets you pair a
•
compatible mobile phone and
Copy contacts from your mobile SIM card to your
•
BT Glide phonebook.
Caller Display lets you see who’s calling and the
•
50 number Calls list helps you to keep track of
received calls*
Polyphonic ringtones.
•
3 Games including Mars Lander and Solitaire.
•
Bluetooth®headset.
* Requires subscription to a Caller Display service. A quarterly fee
may be payable.
This User Guide provides you with
all the information you need to get
the most from your phone.
You must first set up your phone
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on
the next few pages.
Need help?
If you have any problems setting up or using your
BT Glide, contact the Helpline on 0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at
the back of this guide.
Hearing aid user?
Please note that the BT Glide works by sending radio
signals between the base and handset. These signals
may interfere with some hearing aids, causing a
humming noise.
Got everything?
BT Glide base
•
BT Glide handset
•
Battery pack (already
•
installed)
Mains power adaptor
•
Telephone line cord
•
Earpiece headset
•
Wrist strap
•
CD with picture/
•
ringtone manager
If you have purchased
a BT Glide multiple
pack, you will also
have the following
for each additional
handset:
Do not place your BT Glide in the
bathroom or other humid areas.
Handset range
The BT Glide has a range of
300 metres outdoors when
there is a clear line of sight
between the base and the
handset. Any obstruction
between the base and handset
will reduce the range
significantly. With the base
indoors and handset either
indoors or outdoors, the range
will normally be up to 50
metres. Thick stone walls can
severely affect the range.
Signal strength
When you are out of range of
the BT Glide base, you will hear
a warning beep in the earpiece.
IMPORTANT
Do not connect the telephone
line until the handset is fully
charged for 24 hours. The base
must be plugged into the mains
power at all times.
Location
You need to place your BT Glide within 2 metres of
a mains power and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Glide works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting
it as high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the socket marked
on the underside of the base. The Power light
comes on.
Power
adaptor
cable
Route the cable through the channel on the base.
Plug the other end of the adaptor into the wall
socket and switch the power on.
If you experience any problems, please call the Helpline on 0870 605 8047
7Getting started
2. Remove the battery guard
tab from the bottom of the
handset.
Battery guard tab
3. Place the handset on the base to charge for at least
24 hours. The charging light comes on. The handset
is pre-registered to the base as
BT Glide
. The screen
shows the standby display.
The charging light stays on while the handset is being
charged. Once fully charged the light will go off.
4. After 24 hours charging, plug one end of the
telephone line cord into the socket marked
on the base and the other end into the telephone
line wall socket.
Only use the telephone line cord supplied.
Telephone
line cord
Battery low warning
The handset battery symbol has
only one red bar left and you
will hear a warning beep every
5 minutes. Start recharging
your handset right away or the
handset will shut down.
Battery low
Battery full
When charging, the battery
symbol is blue and it scrolls.
When you place a handset with
a completely flat battery on to
the base, the charge light will
come on but the handset will
not start. You must wait up to
10 minutes before the battery
has enough charge for the
handset to start.
Battery performance
Running the battery right down
at least once a week will help it
last as long as possible.
On a full charge, your B
handset gives you up to
7 hours talk time or up to
72 hours standby.
The charge capacity of a
rechargeable battery will
reduce with time as it wears
out, giving the handset less
talk/standby time. Eventually it
will need to be replaced.
The battery and handset may
become warm during charging.
This is normal.
T Glide
Route the cable through the channel on the base.
If you experience any problems, please call the Helpline on 0870 605 8047
8Getting started
Battery performance
(continued)
Only use a Li-ion rechargeable
battery pack with a
recommended capacity of
3.7V 1150mAh. Using an
inappropriate battery will
invalidate your guarantee and
may damage the telephone.
Your BT Glide uses the 24-hour
clock.
Connect the wrist strap (optional)
Turn the handset over and thread the thin cord of
the wrist strap through the hole on the top left
corner. Then loop the thin cord over the thick strap
and pull to secure.
Set the time and date manually
If you have subscribed to your network’s Caller
Display service, the time will be set automatically
when you receive your first call. However, this will
not set the date.
1. Press the Menu option button.
2. Use the
Settings menu and press the
Navigation buttons to highlight the
Select option button
or .
3. Press to highlight
Time & Date
and press the
Select option button. The current time setting is
highlighted.
4. Enter the time, eg. for 9.30pm, press
2, 1, 3 and 0.
5. Press to highlight the current date setting.
Enter the date, eg. for 30 September 2005,
30 / 09 / 05.
press
6. Press the
Save option button to confirm.
Helpline
If you are having difficulties
setting up or using your BT
Glide, please call the BT Glide
Helpline on 0870 605 8047.
If you experience any problems, please call the Helpline on 0870 605 8047
Your BT Glide is ready to use.
Additionally, if you have purchased
a BT Glide multiple pack
For each additional handset and charger:
1. Connect the power adaptor to the charger and
switch on.
2. Remove the battery guard tab as instructed on
page 7.
3. Place the handset on the charger and let the
battery charge for at least 24 hours. The Charging
light will come on.
Your BT Glide additional handset comes
pre-registered to the base.
9Getting started
If you experience any problems, please call the Helpline on 0870 605 8047
Getting to know your phone
10
Handset buttons
Connection point for
wrist strap, page 8
Full colour screen
Headset socket (on side of
handset), page 16.
Select the option displayed
on screen directly above the
Use to move up, down, left
and right around the screen,
handsfree modes,
Option buttons
button,
page 13.
Navigation buttons
page 13.
Talk / Handsfree
Press to answer calls.
Press again to switch
between handset and
Used to change the dial
page 16.
mode if required.
✱
R (Recall)
For use with a switchboard.
OK
Press to confirm options
displayed on the screen.
End Call / Power on/off
Press to end a call.
Press and hold to switch the
handset on/off, page 15.
Bluetooth®button
Press to access the
Bluetooth menu, page 22.
#
Press and hold to lock/unlock
the keypad, page 17. Press
and hold to enter a pause.
Also used to switch between
upper and lower case
characters, page 18.
Int
Lets you make calls between
handsets registered to the
base,
page 30.
If you experience any problems, please call the Helpline on 0870 605 8047
Base
SIM card reader
Enables you to copy the directory from a
compatible GSM mobile phone SIM card
to a handset, page 20.
Find
Press to ring a
handset if you
have misplaced it,
page 17.
11Getting to know your phone
Power light
Comes on when the
mains power is
connected,
page 6.
If you experience any problems, please call the Helpline on 0870 605 8047
Charging light
Comes on when the
handset is charging.
Once fully charged, the
light will go out,
page 7.
In Use light
ON = Line in use
FLASHES = When receiving
an incoming call
Message received light
Flashes when you have
new messages.
12Getting to know your phone
Handset standby screen and icons
Handsfree on
Answering machine on
Bluetooth range indication
You have new text message(s)
You have missed calls
Press the left-hand option
button to open the main menu,
Menu option
see next page.
Handset ringer off
Keypad locked
Battery status
Handset name
If you wish, the handset name
can be changed, page 58.
You have new answering
machine message(s)
Date and time
Names option
Press the right-hand option
button to open the phonebook.
If you experience any problems, please call the Helpline on 0870 605 8047
Navigating the menus and selecting options
Your BT Glide has a handset menu system that is
easy to use. The menus are shown as icons on the
display. Each menu leads to a list of options, which
can be seen on the following page.
1. In the bottom left of the standby screen, the
Menu
option is displayed. Press the option button
beneath
2. Use the
Menu to open the main menu.
Up/Down/Left/Right navigation buttons to
highlight a menu icon. The name of the highlighted
menu is shown on the top line of the display.
3. To open the highlighted menu, press the
Select
option or press the button.
4. The options within the menu you have chosen are
then displayed in a list. Use the and buttons
to scroll through the list. When the option you
want is highlighted, press Select or .
Back (if displayed) to go back to the
Press
previous screen.
Select the option displayed on
screen by pressing the button
underneath it.
For example, to open the main
menu select
option button below it, as shown.
The use the navigation buttons to
scroll Up/Down/Left/Right.
Menu by pressing the
13Getting to know your phone
To exit a menu
To exit the menu and return to standby at any
time, press or close the BT Glide handset.
If you experience any problems, please call the Helpline on 0870 605 8047
14Getting to know your phone
Handset menu
Settings (page 58)
Handset
Base
Time & Date
Network Services
Answer Machine
Text Messaging
Phonebook
Reset All Settings
Phonebook (page 18)
Add Entry
Mobile Synch
Copy from Handset
Copy from SIM
Names
Search
Delete Phonebook
Status
Games (page 63)
Mars Lander
Apples and Pears
Solitaire
Calls Lists (page 31)
Received Calls
Missed Calls
Dialled Calls
Delete Calls Lists
Answer Machine (page 48)
Play Messages
Delete Messages
Answer On/Off
Outgoing Message
Bluetooth®(page 22)
Mobile Synch
Pair with Mobile
Send via Bluetooth
Pair Headset
Connect Headset
Disconnect Headset
Register Headset
De-Register
Text Messaging (page 36)
Write Message
Inbox
Outbox
Templates
Images & Sounds (page 56)
Melodies
Pictures
Memory Status
Network Services (page 33)
Helpline Number
BT 1471
Call Diversion On
Call Diversion Off
Call Diversion Check
aiting On
Call W
Call Waiting Off
Call Waiting Check
Reminder Call Set
Reminder Call Clear
If you experience any problems, please call the Helpline on 0870 605 8047
Using the phone
Switch handset on/off
1. Press and hold to switch the handset off.
2. Press again to switch the handset back on.
15
Make a call
1. Slide the handset open and enter the telephone
number using the keypad.
2. Press to dial.
End a call
1. Press or slide the handset closed or place the
handset back on the base.
Receiving calls
If you have subscribed to your network’s Caller
Display service, the caller’s details are displayed.
1. Pressor slide the handset open to answer the call.
Or if the handset is on the base, simply lift up the
handset to take the call (if auto-talk is switched on).
Divert call to the answering machine
1. Press when the phone is ringing to divert a call
to the answering machine. The call will be diverted
even if the answering machine is switched off.
Dialling numbers quickly
Numbers can be dialled direct
from the phonebook (page 19),
the Calls list (page 31) or the
redial list (page 17).
Call timer
The call timer shows the
duration of your call on your
handset display.
Auto-answer
You can answer a call just by
lifting the handset off the base.
If you would rather press to
receive a call when the handset
is on the base, you need to
switch Auto-talk off, page 59.
If you experience any problems, please call the Helpline on 0870 605 8047
16Using the phone
To switch to handsfree during a
call press .
Switch back to the handset at
any time by pressing again.
Handsfree
Handsfree switches on the handset loudspeaker so
you can talk to your caller without holding the
handset. It also enables other people in the room
to listen to both sides of your conversation.
To make a handsfree call:
1. Press
twice. The display shows the icon. Your
call can be heard over the handset’s loudspeaker.
2. To switch back to the handset at any time, press
again.
Headset socket
1. Peel back the rubber bung on the side of the
handset and plug the earpiece headset (supplied)
into the socket.
2. Make and receive calls as normal.
Adjust earpiece/handsfree volume
1. During a call, press the or navigation button
to raise or lower the volume. The current setting is
displayed.
If you experience any problems, please call the Helpline on 0870 605 8047
Secrecy
During a call, use secrecy to talk to someone
nearby without your caller hearing you.
1. During the call, press
Secrecy. Your caller cannot
hear you.
2. Press
Off to return to your caller.
Redial a number
You can redial up to 20 of the last numbers called
from your handset.
1. Press to open the redial list.
2. Scroll or to highlight the number or name
you want.
3. Press or press the
Select option button to dial
the number.
Keypad lock
1. From the standby screen, press and holdto
lock/unlock the keypad.
When the keypad is locked, the icon will be
displayed.
If you are using your Bluetooth
headset the secrecy function
will not work, it only applies to
handset and handsfree usage.
Once the list is full, new dialled
numbers replace the oldest.
If you have stored a name in
the phonebook to go with the
number, the name will be
displayed instead, see
phonebook,
page 18.
17Using the phone
Find handsets
1. Briefly press on the base. All handsets
registered to the base will ring and display
Paging
2. Press to stop the ringing.
If you experience any problems, please call the Helpline on 0870 605 8047
.
Using the phonebook
18
Each BT Glide handset can store up to 200 names
along with home, mobile and work numbers.
You can store new entries in many ways:
Adding an entry manually (see below)
•
Copy phonebook from another BT Glide handset
•
see page 20)
(
Copy phonebook from compatible mobile phone
•
SIM cards (
Synchronise contacts with a mobile phone enabled
•
see page 20)
with Bluetooth
Receive names and numbers (vCard) via
•
Bluetooth
®
®
wireless technology (see page 26)
wireless technology (see page 25).
Names can be up to 16
characters long and numbers
up to 20 digits.
Entering names
Use the keypad letters to enter
names, e.g. to store TOM:
Press
Press
Press
If you make a mistake, press
Clear to delete the last
character or digit.
Press to switch between
upper and lower case letters.
Press to insert a space.
You can also enter a pause in a
stored number (see
more information).
once to enter T.
three times to enter O.
once to enter M.
page 72 for
If you experience any problems, please call the Helpline on 0870 605 8047
Add a new entry manually
1. Press Menu and use the Navigation buttons to
highlight the Phonebook menu. Press
Select
or .
Add Entry
2.
is highlighted, press Select or .
3. Use the keypad to enter a contact name and any
numbers for the contact.
If you subscribe to your network’s Caller Display
service and want the names in your phonebook
displayed instead of the phone numbers, you must
store the full telephone number including the
dialling code.
4. Press
Save to store the new entry.
19Using the phonebook
Dial a phonebook entry
1. Press Names, scroll or to the person you want
to call and press .
2. The display will show a list of numbers. Scroll or
to the number you want to dial and press ,
Select or to dial.
then
View an entry
1. Press Names and scroll or to the entry you
want to view and press
2. Scroll to
View Entry
Options.
and press Select to view
the contact’s details.
Modify/edit an entry
1. Press Names and scroll or to the entry you
want to modify and press
2. Scroll to
Modify Entry
Options.
and press Select.
3. Use the and buttons to move between fields
Clear to delete any incorrect characters or
and
digits. Press
Save to store the modified details.
Delete an entry
1. Press Names and scroll or to the entry you
want to delete and press
2. Scroll to
Delete Entry
3. The display shows
the contact or
No to return to the previous screen.
If you experience any problems, please call the Helpline on 0870 605 8047
Options.
and press Select.
Delete Entry?
. Press Yes to delete
Quick-search the phonebook
If you have many stored entries
you can search the phonebook
alphabetically. Use the keypad to
enter the first letter of the name,
eg. press four times to jump
to names beginning with S. If
there is more than one name
scroll to the required entry.
20Using the phonebook
Delete all phonebook entries
1. Press Menu and use the Navigation buttons to
highlight the menu. Press
2. Scroll to
Really delete all?
3. Press
Delete Phonebook
is displayed.
Ye s to delete all contacts or No to return to
Select or .
and press Select .
the previous screen.
Both BT Glide handsets have to
be registered to the same base.
IMPORTANT
Your BT Glide will only copy
numbers stored on your SIM
card. If fewer numbers than you
expect copy into your BT Glide,
check that all numbers are
stored on your SIM and not on
your mobile phone. Refer to your
mobile phone user guide for
instructions on how to do this.
WARNING
Keep SIM cards away from
small children as they are a
possible choking hazard.
If you experience any problems, please call the Helpline on 0870 605 8047
Copy the phonebook from another BT Glide
handset
1. Press Menu and use the Navigation buttons to
highlight the menu. Press
2. Scroll to
Copy from Handset
Select or .
and press Select
or . A list of registered handsets is displayed.
3. Use the and buttons to select from the list of
handsets displayed.
4. Press
Select to begin copying.
Copy entries from a SIM card
You can copy the SIM directory of a compatible
GSM mobile phone to a BT Glide handset. Entries
are copied one by one from the SIM card.
To be able to copy your SIM card, you must first
disable the SIM card lock on your mobile phone.
Refer to your mobile phone user guide for
instructions on how to do this.
1. Press Menu and use the Navigation buttons to
highlight the menu. Press
2. Scroll to
Copy from SIM
Select or .
and press Select to
begin copying.
Send an entry from one BT Glide handset to
another BT Glide handset
1. Press Names and scroll or to the entry you
want to send and press
2. Scroll to
Send to handset
Options.
and press Select or.
A list of registered handsets is displayed.
3. Use the and buttons to select the handset
you want to send the contact to.
4. Press
Select to send the contact.
Set dialling codes
1. Press Menu and use the Navigation buttons to
highlight the Settings menu. Press
2. Scroll to
Scroll to
3.
Phonebook
Dialling codes
and press Select or .
and press Select or
Select or .
4. Use the and buttons to move between the
text fields and enter the correct International,
Local and Country codes.
5. Press the
Save option button to confirm.
If the handset phonebook
becomes full during copying,
Memory full
copying stops.
For the UK, the correct dialling
codes are:
International code: 00
Local code: 0
Country code: 44
.
is displayed and
21Using the phonebook
If you experience any problems, please call the Helpline on 0870 605 8047
Using Bluetooth
22
®
Bluetooth®range
Bluetooth wireless technology
provides a typical range of
around 10 metres from the
base, although this will vary
depending on your
environment.
When pairing a Bluetooth
headset, the distance from
the base can be critical.
Some headsets need to be
0.5m away.
TANT
IMPOR
Familiarise yourself with the
pairing instructions before
attempting this process.
IMPORTANT
Due to variations between
different manufacturer’s mobile
phone devices, please refer to
the user guide for your specific
mobile phone for exact
instructions on switching
Bluetooth on and selecting a
device to pair with.
Your BT Glide has built-in Bluetooth®wireless
technology which makes it possible to connect
your phone wirelessly with other Bluetooth devices.
You can use your BT Glide with one Bluetooth
enabled mobile phone and one Bluetooth headset.
Once a mobile phone or headset is paired with
your BT Glide you can:
use your Bluetooth headset to answer calls on your
•
BT Glide
copy your mobile directory to the BT Glide
•
send and receive vCards with any Bluetooth device
•
– it does not have to be paired with the BT Glide.
Pairing
Pairing is the process for connecting two Bluetooth
enabled devices together, for example a mobile
phone or Bluetooth headset to your BT Glide.
You must complete the pairing procedure before
the two devices can be used together. Pairing only
has to be completed once for each mobile phone
or Bluetooth headset.
Pairing a Bluetooth®mobile phone
On your mobile phone:
1. Make sure your mobile is in range – i.e within 10m
of the BT Glide. Following your mobile phone user
guide, switch Bluetooth on and make sure your
mobile phone is set to ‘visible’ or ‘discoverable’.
If you experience any problems, please call the Helpline on 0870 605 8047
Then search for/discover other devices. Do not
select BT Glide yet.
On your BT Glide:
1. Press either the Bluetooth button, or press Menu
and use the Navigation buttons to highlight the
Bluetooth menu. Press
2. Scroll to
Pair with Mobile
3. The display shows
Ye s to confirm the mobile handset is
Press
discoverable. The handset searches for and then
displays a list of all visible Bluetooth
Select or .
and press Select or .
Is Mobile Discoverable?
®
.
devices.
4. Scroll or to select the mobile you want to
pair with and press
Select. The display returns to
the previous screen.
Pairing a Bluetooth®headset
1. Press Menu and use the Navigation buttons to
highlight theBluetooth menu. Press
2. Scroll to
Pair Headset
3. The display shows
and press Select or .
Make Headset Discoverable
Select or.
4. Put your Bluetooth headset into discoverable
mode. Your headset will flash.
5. On your BT Glide handset, press to confirm.
6. Enter the PIN code for your headset (will depend
on your headset, eg. 0000).
7. Press to confirm. The headset is now ready
for use.
If you experience any problems, please call the Helpline on 0870 605 8047
Location of the Bluetooth button
.
®
23Using Bluetooth
24Using Bluetooth
The BT Glide secrecy function
does not work whilst you are
on a call using a Bluetooth
headset.
You cannot transfer a call that
has been answered via a
Bluetooth headset back to the
BT Glide handset.
Location of the Bluetooth button
®
Using your Bluetooth®headset
Once paired, you can use a Bluetooth headset to
receive calls via the BT Glide. (
Bluetooth Headset’ on page 23
When your BT Glide rings you can press the
Answer button on your Bluetooth headset to
answer calls. You will have to be in a 10m range of
the base, and this will vary depending on your
environment
You cannot
initiate calls via your Bluetooth
headset, but if you have received or initiated a call
via the BT Glide handset you can transfer the call
to a paired Bluetooth headset.
1. Whilst in a call, press the Bluetooth button (see
left). This will transfer the call to the Bluetooth
headset and the BT Glide will display a Bluetooth
headset symbol.
2. To transfer the call back to the Bluetooth headset,
press the
Bluetooth on the BT Glide and this will
return the call to the handset/handsfree.
See ‘Pairing a
).
If you experience any problems, please call the Helpline on 0870 605 8047
vCards
Send a vCard to another Bluetooth®device
1. Press Names and scroll or to the entry you
want to send and press
2. Scroll to
or . The handset searches for all visible
Bluetooth
Send via Bluetooth
®
devices.
3. Use the and buttons to select the device you
want to send the vCard to.
4. Press
Select to send the vCard. Display shows
Sending Entry
Business Card Received
show
Receive a vCard
1. Press Menu and use the Navigation buttons to
highlight theBluetooth menu. Press
2. Scroll to
3. Scrollto
Display shows
4. On your
Mobile Sync
Receive Contacts
Waiting for Entry
mobile, scroll to the entry you want to
send and select
(depending on your mobile). Select
Bluetooth
. Your mobile will search for devices and
find ‘BT Glide’. Select
5. Your BT Glide will show the name of the entry sent.
Yes. Display shows
Press
Options.
and press Select
. When received, your mobile will
.
Select or.
and press Select or .
and press Select or.
.
Send as Business Card
or
vCard
Send via
Send
.
Entry Saved
.
vCards are ‘virtual address
cards’ – these are a standard
method of exchanging contact
details between devices and
applications.
A vCard is a phonebook entry
on your BT Glide or mobile
phone which can include a
name and home, work and
mobile numbers.
vCards can be exchanged
between compatible Bluetooth
mobiles and pairing is
required for this. You cannot
send vCards from a PC to the
BT Glide.
not
®
25Using Bluetooth
If you experience any problems, please call the Helpline on 0870 605 8047
26Using Bluetooth
Please note
To be able to use Bluetooth
wireless technology to add
phonebook entries you will first
need to ‘pair’ your BT Glide
with a mobile phone which has
®
Bluetooth
so they can be used together.
See page 22 for the ‘pairing’
procedure.
Mobiles have two lists of
contacts, one on the phone in
the phone book and the other
on the SIM card. Mobiles differ
in how they handle these two
lists when Synchronising. If
contacts are missed during
Synchronisation, check that
they are in both lists.
wireless technology,
If you experience any problems, please call the Helpline on 0870 605 8047
®
Phonebook Synchronisation
®
Add entries from another Bluetooth®device
via Phonebook Synchronisation
Using Phonebook Sync, you can copy all phonebook
entries from a mobile phone using Bluetooth
®
wireless technology. You can also set your BT Glide
to sync phonebooks automatically every 12 hours.
Once you have paired your BT Glide with a mobile:
1. Press Menu and use the Navigation buttons to
highlight the menu. Press
2. Scroll to
Mobile Synch
3. Use the and buttons to select
Select or .
and press Select or .
All Entries
and press Select to begin synchronisation. Display
Synch in mobile
shows
.
4. Your mobile might ask you for a PIN, if so enter 0000.
5. Your mobile will display
Accept on your mobile.
Select
Connect with Base
.
Set the synchronisation interval
Select whether you want to initiate phonebook entry
transfer manually, or automatically every 12 hours.
1. Press
2. Scroll to
3. Scroll to
4. Use the and buttons to select
Menu and use the Navigation buttons to
highlight the Settings menu. Press
Phonebook
Synch Interval
and press Select or .
and press Select or .
Off
transfer) or
12 hours
and press Save to confirm.
Select or .
(for manual
Using your BT Glide with a PC
Install the BT Glide Phone Manager from the
supplied CD – this is auto-install.
The following procedure only needs to be followed
the first time you use the PC upload software with
your BT Glide.
First time set-up
1. Once the BT Glide Manager has been started,
double-click on the
icon on your PC’s task bar.
2. Double-click on
connection
Stack
, then select either Widcomm Driver
or Microsoft Driver Stack depending on
how your PC is configured.
3. Make the BT Glide base ‘discoverable’ by
the button on the base until you hear
down
a beep. The In Use light on the front of the base will
flash indicating that the unit is discoverable.
4. Wait for the BT Glide Phone Manager to detect the
Glide base. Once detected, it will be displayed in
ctive devices window. Click
the A
Once this procedure is completed, you can upload
pictures and ringtones from your PC to your BT
Glide handset.
Mobile Connection Manager
Add connection, select Bluetooth
holding
OK.
Following times you use
the software
Once you have established an
initial connection as described
opposite, the next time you use
the BT Glide Phone Manager
software it will remember your
BT Glide so you do not need to
make it discoverable or select
which Bluetooth stack to use.
The base is usually detected
quickly, but it can take a
number of minutes on some
occasions. If the In use light on
the base stops flashing during
the detection process, repeat
step 3.
®
27Using Bluetooth
If you experience any problems, please call the Helpline on 0870 605 8047
28Using Bluetooth
You can only transfer images
and ringtones to your BT Glide.
You cannot transfer vCards
from a PC to the BT Glide.
Please note
You can only replace existing
images and ringtones, you
cannot add more.
If you have multiple Bluetooth
devices (eg. multiple BT Glide
bases or several mobile phones)
you may find it more convenient
to configure the BT Glide Phone
Manager so it does not attempt
to communicate with other
devices.
®
Transfer images and ringtones from your PC
to the BT Glide
1. Open the BT Glide Phone Manager and select
the image or ringtone you want to transfer to your
BT Glide. You can modify the image (brightness,
contrast, rotate, zoom in and out) and preview
before sending. You can also preview the ringtones.
2. Press
Menu on the BT Glide handset, highlight the
menu and press
Select. Scroll to
Pictures
and select a picture. Press Options, then select
Replace Picture
receive picture
3. On the PC, click
. Display will show
Waiting to
.
Send, a pop-up box appears
offering Bluetooth devices which you can transfer
to. Select
BT Glide and click OK. A progress bar
is displayed and the image/ringtone begins to
transfer via Bluetooth.
4. A progress bar appears on the handset display.
Once complete,
Transfer successful
is displayed.
Using Phone Manager with multiple
Bluetooth devices
1. Start the BT Glide Phone Manager, then doubleclick on the
Mobile Connection Manager icon on
your PC’s taskbar.
2. Right-click on the listed connection (e.g. Microsoft
XP Bluetooth connection) and select
3. De-select any devices that you
Properties.
do not want your
BT Glide Phone Manager to communicate with.
If you experience any problems, please call the Helpline on 0870 605 8047
Additional BT Glide handsets
Register another BT Glide handset
1. Press Menu and use the Navigation buttons to
highlight theBluetooth menu. Press
2. Scroll to
Register Handset
or .
3. The display shows Press
and hold the
button on the base until it beeps.
4. Press and
hold down the button on the
base until it beeps.
5. The handset searches and displays a list of all
visible Bluetooth
®
devices. Scroll or to the
base you want to register and press .
6. Enter the 4-digit base PIN (default PIN:
and press
OK to confirm. The handset is now
ready for use.
De-register a BT Glide Handset
1. Press Menu and use the Navigation buttons to
highlight
2. Scroll to
theBluetooth menu. Press
De-register Handset
or .
3. The display shows
Press
Yes to de-register or No to return to the
De-register handset?
previous screen.
Select or.
and press Select
0000)
Select or
and press Select
.
®
29Using Bluetooth
.
If you experience any problems, please call the Helpline on 0870 605 8047
30Using Bluetooth
You can put an external caller
on hold, talk to another
handset user, then hold a call
between all three.
®
Internal calls
If you have two or more handsets registered to your
base, you can make internal calls. Two handsets can
be holding an internal call while a third handset is
making an external call. You can have two handsets
in conference with an external call, or transfer an
external call between handsets.
Call another handset
1. Slide the handset open and press .
2. A list of registered handsets is displayed, scroll
or to the handset you want to call and press
Select or .
Transfer a call or start a 3-Way call
1. During a call, press , your caller is put on hold.
2. A list of registered handsets is displayed, scroll
or to the handset you want to transfer the call
to or invite to join the call and press
The called handset must press to answer.
3. When the other handset answers, you will be able to
talk to the other handset and the external call will be
on hold. Press Options and scroll or to:
Conference
Transfer
Switch Call
to start the conference call;
to transfer the call;
to switch between talking to the other
handset and external line.
Select or .
If you experience any problems, please call the Helpline on 0870 605 8047
Using the calls list
31
The calls list stores up to 50 entries containing
received and missed calls. The list is shared between
all handsets registered to the base. When the Calls list
is full, new calls automatically replace the oldest calls.
The calls list uses Caller Display information.
Caller Display shows who is calling before you
answer the phone and also the name if stored in
the phonebook.
Missed calls list
If you are away from your phone and miss a call,
the handset will display the icon showing the
number of missed calls you have received.
1. Press
Read to see the list of missed calls.
Or, press
Back to return to the standby screen.
The icon will be displayed to remind you that
you have missed calls in the calls list.
Using the calls list
1. Press Menu, use the Navigation buttons to highlight
the Calls List menu and press
Select or .
2. You can view your calls by category: Received Calls,
Missed Calls, or Dialled Calls. Press or to
highlight the list you want view and press
Select.
3. Use and to scroll through the list. When
viewing an entry, press
Options to access any of
the following options:
Call
– to call the number.
To use Caller Display and make
the most of the calls list feature
you must first subscribe to your
network provider’s Caller
Display service. A quarterly fee
may be payable.
For more details on BT’s Calling
Features, including BT Caller
Display, call BT free on 0800
800 150.
Caller information
With some incoming calls, the
telephone number of the caller
is not available and cannot
therefore be displayed. In this
case your BT Glide provides you
with some explanatory
information.
Unavail
– The number is
unavailable.
Withheld
– The caller has
withheld their number.
Display can show numbers up
to 20 digits and names up to
16 characters.
If you experience any problems, please call the Helpline on 0870 605 8047
32Using the calls list
Save
– to save to phonebook.
Send a Message
number (see
Details
duration of the call.
Delete
4. Scroll to the required option and press
Deleting Calls lists
1. Press Menu, use the Navigation buttons to highlight
the Calls List menu and press
2. Scroll to
or .
3. Use and to highlight the list you want to
delete or highlight
3 lists. Press
4. The display shows
delete the selected list or press
previous screen.
– to view the number, time and date and
– to delete the entry.
– to send a text message to the
page 36 for more information).
Select or .
Select or .
Delete Calls Lists
Delete All Lists
Delete.
Are you sure?
and press Select
to delete all
. Press Ye s to
No to return to the
If you experience any problems, please call the Helpline on 0870 605 8047
BT Calling Features
33
Your BT Glide has a range of pre-stored numbers
in the Calling Features sub-menu to help you take
advantage of BT services. These are:
• Helpline number• Call Waiting On
• BT 1471• Call Waiting Off
• Call Diversion On• Call Waiting Check
• Call Diversion Off• Reminder Call Set
• Call Diversion Check• Reminder Call Clear
The Calling Features menu works in the same way as
the main phonebook and can store up to 10 entries.
Or if you prefer, you can delete the pre-stored
entries and replace them with your own numbers.
Helpline
1. Press Menu, use the Navigation buttons to
highlight the Network Services menu and
press
Select or .
2. Display will show
Helpline
, press Select to dial the
BT Glide Helpline number.
1471
1. Press Menu, use the Navigation buttons to
highlight the Network Services menu and
press
Select or .
1471
2. Scroll to
and press Dial.
Many of these Calling Features
require subscription from your
network provider and in most
cases a quarterly fee is payable.
For more details on BT’s Calling
Features call BT free on 0800
800 150.
Check with your network
provider for details. For further
information, see the BT Calling
Features User Guide supplied
when you subscribe to the
services of your choice.
1471 lets you hear an
announcement giving details
about your last caller.
If you experience any problems, please call the Helpline on 0870 605 8047
34BT Calling Features
You can set incoming calls to
be diverted to another number
where you can be reached.
Call Waiting lets you know if
another person is trying to
contact you while you are on a
call. If a second caller rings you
will hear a beep in the handset.
Providing you have Caller
Display, the screen will show
the caller’s details.
IMPORTANT
If your phone is connected to
the same line as your
computer, you should turn Call
Waiting off before going on line
to prevent data corruption.
Call Diversion
1. Press Menu, use the Navigation buttons to
highlight the Network Services menu and
Select or .
press
2. Scroll to one of the following options:
Call Diversion On
– set the phone number and
switch the service on.
Call Diversion Off
Call Diversion Check
– switch the service off.
– to hear the number you
have set your calls to be diverted to.
3. Press
Dial or . The Call Diversion code you have
selected is dialled. Listen to the announcement
and follow the instructions given.
Call Waiting
1. Press Menu, use the Navigation buttons to
highlight the Network Services menu and
press
Select or .
2. Scroll to one of the following options:
Call Waiting On
Call Waiting Off
Call Waiting Check
– to check if the service is
switched on or off.
3. Press
Dial or . The Call Waiting code you have
selected is dialled. Listen to the announcement
and follow the instructions given.
If you experience any problems, please call the Helpline on 0870 605 8047
Reminder Call
1. Press Menu, use the Navigation buttons to
highlight the Network Services menu and
Select or .
press
2. Scroll to one of the following options:
Reminder Call Set
Reminder Call Clear
Reminder Call Check
3. Press Dial or . The Reminder Call code you have
selected is dialled. Listen to the announcement
and follow the instructions given.
Change numbers
1. Press Menu and use the Navigation buttons to
highlight the Settings menu. Press
2. Scroll to
3. Scroll to
Network Services
Dialled Services
Select or .
and press Select.
and press Select.
4. Scroll or to the number you want to edit and
Select or .
press
5. Press
Clear to delete the current service number
and use the keypad to enter a new one.
6. Press
Save to confirm.
BT Calling Features
You can set your phone to ring
at a specific time, for example, to
remind you of an appointment.
You can change the numbers
stored in the Calling Features
menu, for example to your
networks’ equivalent codes or
different numbers altogether.
Please note, however, that you
cannot change the headings.
35
If you experience any problems, please call the Helpline on 0870 605 8047
Text messaging
36
IMPORTANT
You must subscribe to your
Network Provider’s Caller
Display service so that you can
use text messaging. A quarterly
fee may be payable, please
contact your network provider
for more details.
When you are using text
messaging you must not
withhold your telephone
number or the service will not
allow you to connect.
Messages to non-compatible
phones
You may also send messages to
landline phones that are NOT
TEXT compatible. Messages to
non-compatible lines will be
connected to voice text and
delivered in spoken words to
the telephone as a call. Please
note that the conversion can
translate common
abbreviations and emoticons
etc, but to ensure maximum
clarity of message delivery,
abbreviations etc should be
used sparingly.
WARNING
The text feature will not work
properly if you have more than
one text product connected to
your telephone line. You will
need to disconnect one text
product.
Welcome to the BT Text Service on your BT Glide.
The service is provided by BT. Your BT Glide can
send and receive text messages from participating
mobile networks and compatible landline
telephones in the UK.
The fixed line Text service is provided under BT’s
terms and conditions for telephone service. These
can be found by visiting the BT.com website at:
http://www.bt.com/terms/tor.htm
Subscribe to the text messaging service
When you send your first text message from your
BT Glide you will automatically be registered for
the service.
On receipt of your first text through the service, the
system will send you a welcome text message back.
You may also register by sending the word
‘Register’ to 00000 upon which you will receive a
confirmation message.
Introduction to fixed line text messaging, including
details of where to find more information on the
web at http://www.bt.com/terms/tor.htm
Cost of the fixed line service
There is no subscription charge (other than the
subscription to Caller Display). Visit the BT website
(www.bt.com) to find out how much it costs to send
a text message (depends upon your call package).
If you experience any problems, please call the Helpline on 0870 605 8047
Writing and sending text messages
Entering text
There are 2 text entry modes on your BT Glide,
standard and predictive. The text entry mode is
shown in the top right of the display. To switch
between the two text entry modes when writing
a text message, press .
A single text can be up to 160 characters.
The number of characters still available to use
is shown in the top of the display, as you enter
each character.
If you wish, you change the font size of your text
message (
Standard text
Enter characters by pressing the relevant button
on the keypad the correct number of times.
For example, to enter the letter ‘h’ press
The character is inserted and the cursor automatically moves on to the next space after
a couple of seconds.
see page 46).
twice.
All handsets use the same Inbox,
Outbox and Drafts folder.
Writing tips for standard
text entry
If you make a mistake, press
Clear to delete the last
character or digit to the left of
the cursor. To clear all text,
press
Options, scroll down to
Clear text
When writing a text message:
Use the navigation buttons to
move the cursor.
Press to insert a space.
Press to insert punctuation.
Press to switch between
upper and lower case.
Press
to enter numbers. Press andholdagain to return to
upper and lower case.
To insert symbols and emoticons,
press
to the appropriate option, or
press and hold.
and press Select.
and holdfor a second
Options and scroll down
37Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
38Text messaging
UPPER and lower case
Press to switch between
upper and lower case and to
change between predictive and
normal text modes when
writing a text message.
Writing tips for predictive
text entry
If you make a mistake, press
Clear to delete the last
character or digit to the left of
the cursor. To clear all text,
press
Options, scroll down to
text
Clear
Press to insert punctuation
To change the font size, see
page 46.
and press Select.
Text character map
ButtonUPPER case Lower case
spacespace
. , : ; ! ? ¡ ¿ ‘ “ 1. , : ; ! ? ¡ ¿ ‘ “ 1
A B C 2a b c 2
D E F 3d e f 3
G H I 4g h i 4
J K L 5j k l 5
M N O 6m n o 6
P Q R S 7p q r s 7
T U V 8t u v 8
W X Y Z 9w x y z 9
Press and hold to see characters
Predictive text entry (T9™)
For quick texting you can use predictive T9™Text
Input. Press the button showing the letter you
want once and your BT Glide predicts what you
want to write. For example, to write the word
‘Hello’, press ,,,,.
If the word you want is not displayed and there are
.
alternative words available based on the characters
you have entered, the text will be shown in inverse
video, press repeatedly to display the
alternative words.
If your BT Glide cannot find a word based on the
characters you have entered, press and use
standard text entry to spell the word out, then
OK.
press
If you experience any problems, please call the Helpline on 0870 605 8047
Write and send a text message
1. Press Menu, use the Navigation buttons to highlight
theText Messaging menu and press
2. Scroll to
Write Message
and press Select.
Select or.
3. Use the keypad to write your message using
standard text input, or use the predictive
predictive T9
4. To send the message, press
™
Text Input (see page 38).
Options, scroll to
Send and press Select. Either enter the phone
number, or press
Search to display the phonebook
then scroll to the entry you want using the
navigation buttons.
5. Now press
Sent messages are stored in your Outbox (
page 42
Send. Display shows
Sending Message
see
). The newest message replace the oldest.
Send a text message from the phonebook
1. Press Names and scroll and to the contact
you want to send a message to and press
2. Scroll to
Send a SMS
and press Select.
Options.
If there is more than one User Area, scroll and
to select the user area you want and press
Write Message
3.
is displayed. Press Select write
OK.
your message.
4. When finished, press
Options, scroll to
Send
and press Select to send the message.
During text input, press and
hold
at any time to switch
between standard and
predictive text input.
.
If the User Area is PIN
protected, you may be required
to enter a 4 digit PIN code.
For more information on
User Areas, see page 44.
39Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
40Text messaging
IMPORTANT
You will not be able to receive
text messages until you have
first sent a message. The first
sent message registers you with
the text service.
The text feature will not work
properly if you have more than
one text product connected to
your telephone line. You will
need to disconnect one text
product.
Reading text messages
Received messages are stored in the Inbox. Up to
a total of 50 messages can be stored in the Inbox.
When the Text memory is full, the display shows
Memory Full
When you receive a text message, the icon will
be displayed showing the number of messages
received. Press
and read the message.
Read messages in your Inbox
1. Press Menu, use the Navigation buttons to highlight
theText Messaging menu and press
2. Scroll to
3. Use and to select the message you want to
read and press
When reading your messages, press
access the following options:
Reply
Forward
Delete
Call Number
Save Number
Delete All
.
Read to go directly to the Inbox
Select or.
Inbox
and press Select.
Read.
Options to
– write and send a reply.
– forward the message to another number.
– delete the message.
– call the sender.
– save the number to the phonebook.
– delete all messages.
If you experience any problems, please call the Helpline on 0870 605 8047
Using text message templates
Your BT Glide has pre-set message templates you
can use to save time writing common or repetitive
messages, for example ‘Meet me at’ or ‘I’m at work’.
Use a template
1. Start a new text message and press Options.
Then scroll to
Insert Template
2. Choose a template from the list and press
The template text is inserted into your message.
Edit or delete a template
1. Press Menu, use the Navigation buttons to highlight
theText Messaging menu and press
2. Scroll to
Templates
and press Select.
3. Use and to select the template you want to
edit or delete and press
4. Either scroll to
Select.
Edit Template
Then use the keypad to enter the new template
text and press
Or, scroll to
Press
Yes to delete the template or No to return to
Save to confirm.
Delete Template
the previous screen.
and press Select.
Select.
Select or.
and press Select.
and press Select.
41Text messaging
Save your own template
1. Write your text message and press Options. Then
scroll to
Save as Template
If you experience any problems, please call the Helpline on 0870 605 8047
and press Select.
You can overwrite the existing
templates with your own, up to
160 characters long.
42Text messaging
Message storage
The BT Glide can store 50
messages. These are shared
between the Inbox, Outbox
and Templates.
If you leave old messages in the
Outbox or Inbox, eventually
there will be no memory
available for new messages and
you will not be able to send and
receive messages. The memory
is shared between all of the
users. Delete read and
unwanted messages to keep
memory storage free.
Checking your Outbox
Your BT Glide’s outbox is like a redial list. It holds
a copy of the message you send. Each message
has details of the time and date it was sent.
You must delete unwanted messages from your
Outbox regularly to make sure there is enough
memory for new messages.
1. Press
2. Scroll to
3. Use and to select the message you want to
Menu, use the Navigation buttons to highlight
theText Messaging menu and press
Outbox
and press Select.
read and press
Read.
When reading your messages, press
Select or.
Options to
access the following options:
Forward
– to forward the message to another
number.
Delete
– to delete the message.
Call Number
Save Number
– to call the sender.
– to save the number to the
phonebook (if the number is already stored, this
option is not displayed)
Delete All
– to delete all messages.
If you experience any problems, please call the Helpline on 0870 605 8047
Service Centre numbers
To send and receive text messages you need the
telephone number of your Network’s SMS Centre.
If you accidentally delete the Send or Receive
Service Centre numbers you will need to re-enter
them in order for your text Service to work.
Set Sending Service Centre number
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Enter the Sending Centre Number
and press Save to confirm.
Set Receiving Service Centre number
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
5. Enter the Receiving Centre Number
and press Save to confirm.
Text Messaging
Send Centre
Text Messaging
Receive Centre
Select or .
and press Select.
and press Select.
1470P1709400
Select or .
and press Select.
and press Select.
080058752
43Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
44Text messaging
The default user area is 9. In
this user area all text messages
are available to every user.
If you set up a user area, you
must tell people sending you
text messages to add your onedigit user area number to the
end of your phone number,
otherwise their message will be
stored in the general Inbox
(user area 9) rather than in your
personal Inbox.
User areas
Your BT Glide is pre-set to make all text messages
available to every user. However, to keep your
messages private, you can set up to 9 PIN
protected user areas.
Each personal user area has its own Inbox and
Outbox folder which are only accessible when the
correct PIN is entered.
Add a user area
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
displayed, press
4. Scroll to
Text Messaging
Users
and press Select.
Select to add a new user.
Terminal Number
5. Use and to select a user number (0 – 8) and
press
Select.
6. Scroll to
Press the and button to select either
7.
Protection
.
If you selected On, scroll and select
enter a 4 digit PIN to protect your Inbox and press
Save to confirm.
Select or .
and press Select.
New User
.
Off
PIN
, then
is
or On.
If you experience any problems, please call the Helpline on 0870 605 8047
Edit a user area
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Use and to select the user you want to edit
and press
5. Scroll to
to move between fields and enter the correct
Name, Terminal number, Protection and PIN using
the keypad.
6. Press Save to confirm the settings.
Delete a user area
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Use and to select the user you want to delete
and press
5. Scroll to
Enter PIN
6. The display shows
delete the user or
screen.
Text Messaging
Users
and press Select.
Select.
Edit
and press Select. Then use and
Text Messaging
Users
and press Select.
Select.
Delete
and press Select. Display shows
. Enter your PIN and press Select or .
Really delete?
No to return to the previous
Select or .
and press Select.
Select or .
and press Select.
. Press Yes to
45Text messaging
If you experience any problems, please call the Helpline on 0870 605 8047
46Text messaging
The languages you can choose
from are: English, Français
(French), Deutsch (German),
Italiano (Italian) or Español
(Spanish).
Text message settings
Set the font size for messages
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Scroll to
Text Messaging
Options
Font size
and press Select.
and press Select.
5. Use the and buttons to select
and press Save to confirm.
Change the language for predictive text (T9™)
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Scroll to
Text Messaging
Options
and press Select.
T9 Language
5. Use the and buttons to select your preferred
language and press
Save to confirm.
Select or .
and press Select.
Small
Select or .
and press Select.
and press Select.
or
Large
Set message alert beeps on/off
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
If you experience any problems, please call the Helpline on 0870 605 8047
Text Messaging
Options
and press Select.
Select or .
and press Select.
47Text messaging
4. Scroll to
5. Use the and buttons to select
press
Message Alert
Save to confirm.
and press Select.
On
or
Off
and
Set the first ring on/off
1. Press Menu, use the Navigation buttons to highlight
the Settings menu and press
2. Scroll to
3. Scroll to
4. Scroll to
Text Messaging
Options
First Ring
and press Select.
and press Select.
5. Use the and buttons to select
press
Save to confirm.
Select or .
and press Select.
On
or
Off
and
The default First Ring setting
is ON.
With some connections to the
public telephone network, you
may experience a short burst of
ringtone when receiving a text
message. If you want to stop
this happening, you can change
the First Ring setting to OFF.
If you experience any problems, please call the Helpline on 0870 605 8047
Using the answering machine
48
Each message can be up to 3
minutes long.
Your BT Glide comes with two
pre-recorded outgoing
messages, one for Answer and
Record mode and one for
Answer Only mode.
You can also record your own
outgoing message. See
‘Outgoing message (OGM)’ on
page 51 for more information.
Your BT Glide can digitally record up to 15 minutes
of messages. You can also record memos for other
users of your phone.
You control your answering machine and listen to
your messages with the handset. You can also
access your answering machine remotely from any
external Touchtone
™
telephone (see page 54).
Your BT Glide gives clear voice prompts to help
you when using the answering machine.
When first switched on, your BT Glide answering
machine is ready to go. It is set to answer calls and
record messages. If you have not already set the
day and time, you will need to do this so that you
will know when each message was received,
.
page 8
Switch the answer machine on/off
When the answering machine is switched on, the
icon is displayed.
1. Press
Menu, use the Navigation buttons to
highlight the Answer Machine menu and
Select or
press
2. Scroll to
4. Press or to select either
.
Answer On/Off
and press Select.
On
or
Off
and press
Save to confirm.
see
If you experience any problems, please call the Helpline on 0870 605 8047
Listening to your messages
When you have received new answering machine
messages, the handset will display the icon
showing the number of messages received.
Also, the message light on the base will flash if a
answering machine message, or text, is received.
Playing messages
1. Press Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
The machine announces,
messages”
The machine then announces,
messages”
New messages will always be played back first.
During playback, you can choose any of the following:
Adjust the volume – Press to increase or to
decrease the message playback volume.
Pause playback – Press Pause. Press again to
resume playback.
Skip backward – Press to replay the current
message. Press
message.
Skip forward – Press to skip to the next message.
Delete current message – Press Delete.
Stop playback – Press .
Play Messages
“You have X new
, and your new messages are played back.
, and any old messages are played back.
twice to play the previous
Select or .
and press Select.
“You have X old
49Using the answering machine
If you experience any problems, please call the Helpline on 0870 605 8047
50Using the answering machine
You cannot delete new
messages. You will need to
listen to your messages before
you can delete them.
Delete all old messages
1. Press Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
3. The display shows
Press
Delete Messages
Delete All Old Messages?
Ye s to delete all old messages or No to
Select or .
and press Select.
cancel and return to the previous screen.
Call screening
When the answering machine is taking a call, you
can listen in to your caller leaving a message and
decide if you want to take the call in person.
1. Press the
2. Press
Listen option button.
Talk if you want to speak to the caller and
recording will stop immediately.
Memory full
If there is insufficient memory left to leave a message,
your answering machine will automatically switch to
Answer Only mode. You must delete messages to
allow for more messages to be recorded, see above.
.
If you experience any problems, please call the Helpline on 0870 605 8047
Outgoing message (OGM)
This is the message your caller hears when the
answering machine picks up their call. Your BT
Glide comes with two pre-recorded outgoing
messages to choose from. You can also record
your own outgoing messages.
Answer and record
This allows your caller to leave a message for you.
The pre-recorded message is,
cannot be taken at the moment, so please leave your
message after the tone.”
Answer only
This does not allow your caller to leave a message.
The pre-recorded message is,
cannot be taken at the moment, and you cannot
leave a message, so please call later.”
Select answer mode
1. Press Menu, use the Navigation buttons to highlight
the menu and press
2. Scroll to
3. Scroll to
4. Press or to select either
Answer Only
Answer Machine
Answer Mode
and press Save to confirm.
“Hello, your call
“Hello, your call
Select or .
and press Select.
and press Select.
Answer & Record
or
51Using the answering machine
If you experience any problems, please call the Helpline on 0870 605 8047
52Using the answering machine
Your Answer and Record
message can be up to 3
minutes and the Answer Only
message up to 15 minutes.
It replaces the pre-recorded
outgoing message, but you can
reinstate this later if you wish.
Record your own outgoing message
1. Press Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
3. Scroll to
Outgoing Message
Record Message
4. Press or to select either
Answer Only
and press Select.
Select or .
and press Select.
and press Select.
Answer & Record
or
5. After the beep, speak your message clearly, close to
the phone. When you have finished recording, press
Save. Your message is played back for checking.
Play/check outgoing message
1. Press Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
3. Scroll to
Outgoing Message
Play Message
4. Press or to select either
Answer Only
and press Select. The selected OGM
Select or .
and press Select.
and press Select.
Answer & Record
or
is played back to you.
5. Press
OK when the OGM has finished playing.
If you experience any problems, please call the Helpline on 0870 605 8047
Answer delay
Answer delay sets the number of times your
BT Glide will ring before the answering machine
picks up your call. The default setting is 6 rings.
You can change this setting to 2 – 9 rings.
1. Press
2. Scroll to
3. Scroll to
Menu, use the Navigation buttons to
highlight the menu and press
Answer Machine
Answer Delay
and press Select.
and press Select.
Select or .
4. Use the and buttons to choose between 2 to
9 rings, then press
Save to confirm.
Message alert on/off
1. Press Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
3. Scroll to
Answer Machine
Message Alert
4. Press or to select either
Select or .
and press Select.
and press Select.
Off
or Onand press
Save to confirm.
With the message alert set to
On, when you have new
messages stored on your
answering machine you will
hear beeps to alert you.
53Using the answering machine
If you experience any problems, please call the Helpline on 0870 605 8047
54Using the answering machine
IMPORTANT
It is recommended that you
change the security PIN to a
4-digit code of your own for
security reasons (see below).
To prevent unauthorised access
to your answering machine it is
recommended that you change
the PIN code from the original
setting 0000.
Keep a note of your remote
access PIN code by writing it in
the space provided on
page 73.
Remote access
You can operate your answering machine remotely
from any Touchtone
and entering a 4-digit security code. The pre-set
0000.
code is
Switch remote access on/off
In order to remotely access your answering machine,
you will need to switch remote access on.
1. Press
Menu, use the Navigation buttons to
highlight the menu and press
2. Scroll to
3. Scroll to
4. Press or to select either
Save to confirm.
Change the remote access PIN code
1. Press Menu, use the Navigation buttons to
highlight the menu and press
Scroll to
2.
3. Scroll to
4. Enter the 4-digit PIN code you want to use and
Save.
press
™
phone by calling your BT Glide
Answer Machine
Remote Access
Answer Machine
Security Code
and press Select.
and press Select.
and press Select.
and press Select.
Select or .
Off
or Onand press
Select or .
If you experience any problems, please call the Helpline on 0870 605 8047
Operate your answering machine remotely
1. Dial your BT Glide phone number and when the
OGM starts to play, press the
2. The answering machine announces
your security code”
(default setting:
. Enter your 4-digit security code
0000).
✱ button.
“Please enter
3. You have now accessed your answering machine
and you can operate it using the keypad buttons
on the phone you are using.
The commands are:
2 To play all messages
3 To play new messages
4 To skip backwards through messages
5 To delete the current message
6 To skip forwards through messages
7 To set the answer mode
8 To play/check the OGM
9 To record a new OGM
0 To switch the answering machine on/off
Incorrect PIN
If you enter the incorrect PIN
code, you will hear “Incorrectsecurity code”. You have two
chances to enter the correct
remote access security code
before your BT Glide hangs up.
55Using the answering machine
If you experience any problems, please call the Helpline on 0870 605 8047
Personalise your phone
56
You can change the available
pictures and ringtones using
BT Glide Phone Manager, see
page 28
.
Select OFF if you do not want
to be disturbed. The will be
displayed to remind you that
the ringer is off.
Use the options in the Images & Sounds and
Settings menus to change your BT Glide’s
handset wallpaper, ringer melodies and ringer
volumes.
Change the handset wallpaper
1. From the Images & Sounds menu, scroll to
Pictures
and press Select.
2. Scroll to the picture you wish to use and press
Options.
3. Scroll to
Use as a wallpaper
and press Select.
External ringer melody
1. From the Images & Sounds menu, scroll to
Melodies
2. Press or to select a melody and press
3. Scroll to
and press Select.
Use for Ext Call
Options.
and press Select.
External ringer volume
1. From the Settings menu, scroll to
Handset
and press Select.
2. Scroll to
Ext. Ringer Volume
.
3. Press or to select a select from 5 volume
levels or Off and press
Save.
If you experience any problems, please call the Helpline on 0870 605 8047
Internal ringer melody
1. From the Images & Sounds menu, scroll to
Melodies
2. Press or to select a melody and press
3. Scroll to
and press Select.
Use for intercom
Options.
and press Select.
Internal ringer volume
1. From the Settings menu, scroll to
Handset
and press Select.
2. Scroll to
Int Ringer Volume
.
3. Press or to select a select from 5 volume
levels or Off and press
Save.
Base ringtone
1. From the Settings menu, scroll to
Select.
press
2. Scroll to
Ringtone
.
3. Press or to select a ringtone and press
Base
Save.
and
57Personalise your phone
Select OFF if you do not want
to be disturbed.
Base ringer volume
1. From the Settings menu, scroll to
press
Select.
2. Scroll to
Ringer Volume
.
Base
3. Press or to select a select from 5 volume
levels or Off and press
If you experience any problems, please call the Helpline on 0870 605 8047
Save.
and
Handset and base settings
58
Use the Settings menu to change your
BT Glide’s handset and base settings such as the
handset name, display contrast etc.
1. Press
Menu, use the Navigation buttons to highlight
the Settings menu and press
Handset settings
Change the handset name
If you have more than one BT
Glide handset, you can set a
name for each handset, for
example, David or Kitchen.
1. From the menu, scroll to
Select.
press
Name
2. Scroll to
3. Enter the handset name you want using the keypad
then press
Earpiece volume
1. From the menu, scroll to
Select.
press
2. Scroll to
Press or to select a select from 5 volume
3.
levels press
.
Save to confirm.
Earpiece Volume
Save.
Select or .
Handset
Handset
.
and
and
Handsfree or headset volume
1. From the menu, scroll to
press
Select.
2. Scroll to
If you experience any problems, please call the Helpline on 0870 605 8047
Handsfree Volume
Handset
or
Headset Volume
and
.
3. Press or to select a select from 5 volume
levels and press
Save.
Auto talk on/off
1. From the menu, scroll to
Select.
press
2. Scroll to
Auto Talk
.
3. Press or to select either
Handset
On
or
Off
and
and press
Save to confirm.
Key clicks on/off
1. From the menu, scroll to
Select.
press
2. Scroll to
Key Click
.
3. Press or to select either
Handset
On
or
Off
and
and press
Save to confirm.
Display language
1. From the menu, scroll to
press
Select.
2. Scroll to
Language
.
Handset
and
3. Press or to select your preferred language
and press
Save to confirm.
The display languages you can
choose from are: English,
Français (French), Deutsch
(German), Italiano (Italian),
Español (Spanish), Nederlands
(Dutch) and P
(Portuguese).
ortuguês
59Handset and base settings
If you experience any problems, please call the Helpline on 0870 605 8047
60Handset and base settings
Display contrast
1. From the menu, scroll to
Select.
press
2. Scroll to
3. Press or to select a select from 5 contrast
levels and press
4. Scroll and to change the setting, then press
OK followed by Save.
Display Contrast
View.
Handset
.
and
Base settings
Base name
1. From the menu, scroll to
Select.
2. Scroll to
3. Enter a name for the base using the keypad and
press
Dialling mode
1. From the menu, scroll to
Select.
2. Scroll to
3. Press or to select a either
press
Base Name
Save to confirm.
Dial Mode
Save to confirm.
.
.
Base
Base
Pulse
and press
and press
or
Tone
and
If you experience any problems, please call the Helpline on 0870 605 8047
PABX (switchboard) code
1. From the menu, scroll to
Select.
2. Scroll to
3. Press or to select either
4. If you selected On: scroll to
enter the one digit PABX code. Press
confirm.
PABX Status
.
On
Base
and press
or
Off
.
PABX Code
Save to
Restore factory (default) settings
1. From the Settings menu, scroll to
Settings
2. The display shows
Reset
3. Press
the previous screen.
After resetting, all settings will be restored to their
factory settings (
calls list, answering machine and text messages
will be saved. Pictures and ringtones will not be
restored.
and press Select.
Reset Settings? System will
.
Ye s to confirm the reset or No to return to
see page 62). The phonebook,
Reset all
61Handset and base settings
and
If you experience any problems, please call the Helpline on 0870 605 8047
62Handset and base settings
Default settings
PIN code0000
Base volumelevel 5
Handset internal ringer volumelevel 5
Handset external ringer volumelevel 5
Handset nameBT Glide
Earpiece volumelevel 3
LanguageEnglish
Handsfree volumelevel 3
Headset volumelevel 3
Display contrastlevel 3
Key beepsOn
Auto talkOn
If you experience any problems, please call the Helpline on 0870 605 8047
Games
Use the Games menu to access the three built-in games on your BT Glide.
1. Press
2. Press to the game you want to play and press
Menu, use the Navigation buttons to highlight the menu and press
Select or .
Select. Follow the instructions
shown for the relevant game:
Mars Lander
The player has to land a space probe falling to the surface of the planet, at the
start a ‘far away’ view is seen where the landing sights are shown as green dots
and there is very little detail of the surface (1/10th of the final landing stage) as
the probe falls and reaches the bottom part of the screen the game pauses and
the camera ‘zooms’ in to a closer view showing more detail of the ground and
the actual landing pad.
The player needs to press to fire his retro engines in short bursts and press
and to move the Lander left or right, both of these actions burns fuel and
the player has only a limited supply, use it up too soon and the craft will fall too
fast at the latter stages, use too little and the craft will be falling too quickly to
slow down at the end.
This is played against a clock and the best times and fuel usage is scored (also
based on the hardness of the landing sight).
Exit
To exit the game, press then scroll or to
and press OK.
63
If you experience any problems, please call the Helpline on 0870 605 8047
64Games
Apples & Pears
The player is presented with a board filled with different types of fruit.
The objective is to get 3, 4 or 5 fruits in a row, horizontally or vertically, the
more fruits the higher the score.
Use the navigation buttons to move the cursor around and highlight a fruit and
press to select it. A second cursor will then appear which can be moved in
the same way. Highlighting and selecting an adjacent fruit with this second
cursor will switch the two.
When 3, 4 or 5 fruits are in a row then they will disappear, the score is added to
the total and new fruits fall in to fill the slots.
A target score is presented for each level and when the player reaches that
target the board is cleared and a new level starts with one extra type of fruit.
The game starts with 4 fruits and progresses up to 10 fruits.
The game ends when the timer runs out (the time is reset at the start of
each level).
Solitaire
This is an implementation of the classic card game. The player is presented with a
pack of cards face down, the top card is face up, there are 7 columns of cards, the
first with only one card, the second with 2, the third with 3 and so on. There are 4
empty piles across the screen where the player can place an Ace if available.
The objective is to place the next card in the sequence on top of the last card
on a pile in alternate colours (e.g. red, black, red, black, etc.) and going down in
numeric value (King to Ace). From these piles the player must slowly build up
the four empty piles with a sequence of cards in a particular ‘suit’, Hearts,
Diamonds, Clubs or Spades starting with Ace, 1, 2, 3 and so on. Finally ending
up with only four piles of the same suit cards in number order.
If you experience any problems, please call the Helpline on 0870 605 8047
Use the navigation button to move the cards around the screen.
On the 7 piles:
1. The next card must not be the same colour as the previous card.
2. The next card must be the next lower number.
3. The player can drag any number of these cards onto another pile, provided rules
one and two are adhered to.
On the 4 empty piles:
1. The first card must be the Ace of a suit.
2. The next card must be the next higher card.
3. The next card must be in the same suit.
The un-dealt cards:
1. Should be turned over 3 cards at a time.
2. On turning the last card the pile is ‘reset’.
The game is won when the last card (King) is placed on one of the four piles.
The game is lost when the player can no longer move.
65Games
If you experience any problems, please call the Helpline on 0870 605 8047
66
Help
Many common problems are caused by the telephone and power cables being
incorrectly connected, or the power being switched off.
Please check that your BT Glide has been correctly set up, see
ringing the Helpline. Alternatively, you may also find a solution to your problem
in this section.
BT Glide Helpline 0870 605 8047
Lines open 8am – 8pm, Monday to Saturday and 10am – 3pm on Sundays.
No display
Check that the handset battery is charged. If necessary, replace the battery.
•
No connection between handset and base
You may be out of range of the base. Move closer.
•
Handset does not ring
Check that the battery is inserted correctly.
•
Is the icon displayed? The handset ringer has been switched off, see page 56
•
to switch back on.
Your caller cannot hear you
Secrecy is switched on. Press the Secrecy Off option button to speak to your
•
caller again.
page 6, before
Handset not registering
Check that the base is plugged into the mains power and switched on.
•
Check that the handset battery is fully charged and fitted correctly.
•
Forgotten your PIN number
Try entering the default PIN: 0000. If you have changed the number and
•
cannot remember it, contact the BT Glide Helpline on 0870 605 8047.
If you experience any problems, please call the Helpline on 0870 605 8047
Handset on the base does not charge
Maximum charging power is only possible when no calls are being made.
•
Make sure the handset is placed properly on the base. When charging, the
•
battery light comes on.
Incoming caller’s number is not displayed even though you have
subscribed to Caller Display
Caller has to allow their number to be sent. It has been withheld or is unavailable.
•
Possible problems with text messaging
Cannot send text and screen displays
The Sending Service Centre number may be incorrect or may have been deleted.
•
page 43 for instructions on how to re-enter the number.
See
The base power supply or telephone line cord might not be properly connected.
•
Check that the base power supply is plugged into the wall socket and switched
on and that the telephone is plugged into the telephone wall socket.
There might be a fault on the line. Check your telephone line is working properly.
•
Cannot receive text
The Receiving Service Centre number may be incorrect or may have been deleted.
•
See
page 43 for instructions on how to re-enter the number.
More than one text product is plugged into the line. Remove other products.
•
Ensure you have subscribed to a Caller Display service and that it is active.
•
You can check this by noting if your phone displays your caller’s number when
you receive an incoming call.
Message Sending Failed
67Help
Handset is registered to the text service and text has previously been
sent and received but you are now only receiving incoming messages
This may be due to your handset being de-registered at the text service centre.
•
All you need to do is type
confirmation message back. This assumes that your Caller Display service is
active and working on your line. Messages sent to 00000 are
If you experience any problems, please call the Helpline on 0870 605 8047
Register
and send it to 00000. You will receive a
not charged for.
68Help
Further help and advice for text messaging queries on BT lines
BT Residential customers – call 151, choose option 2, when prompted by the
•
Fault Management Service select
handset and wait to speak to a customer adviser.
BT Business Customers – call 152, choose option 2, when prompted by the
•
Fault Management Service select
handset and wait to speak to a customer adviser.
For other telephone service providers please contact their customer services.
•
General sales enquiries
BT Residential lines call 150. BT Business lines call 152.
•
For other telephone service providers please contact their customer service.
•
Billing enquiries
Refer to the telephone number shown on your telephone bill.
•
Other functions and services available from the text service
By sending the following commands to the BT Text self administration facility
•
you can control functions and capabilities in your text phone and the way
messages are handled.
1. Press
2. Type in the following commands (depending upon what you want to do):
3. Press
Menu, use the Navigation buttons to highlight theText Messaging
menu and press
Options, scroll to
press
Send. Display shows
If you experience any problems, please call the Helpline on 0870 605 8047
Select or . Then scroll to
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
option 2, enter your phone number on the
option 2, enter your phone number on the
Write Message
Send
and press Select. Then enter 00000 and
Sending Message
.
and press Select.
If you are sending a message from a fixed line phone to another fixed
line phone
Forces a message you send to be delivered as a voice text even
though the recipient may have an text enabled phone and
usually receives written text.
This command is inserted at the start of the message and applies
only to that message, e.g. ‘
If you require a status report to be sent back to you when you
have sent a message to confirm delivery.
Place at the start of your text message. Write the
message and send it. You will receive a reply text back to your
phone giving the status report for that message.
You keep hearing an error beep
You have pressed the wrong button in a sequence. Check the prompts in the
•
display or refer to instructions in this user guide.
Hello I will be home late’.
69Help
If you experience any problems, please call the Helpline on 0870 605 8047
General information
70
IMPORTANT
This equipment is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
Safety
• Only use the power supply suitable for the
BT Glide range. Using an unauthorised
power supply will invalidate your guarantee
and may damage the telephone.
• For the handset, use only Li-ion 3.7 V
1150mAh battery packs. Never use other
batteries as this could lead to a short circuit
or destroy the battery casing.
• Do not open the handset (except to replace
the handset battery). This could expose you
to high voltages or other risks. Contact the
BT Glide Helpline on 0870 605 8047 for all
repairs.
• Radio signals transmitted between the
handset and base may cause interference to
hearing aids.
• It is recommended that advice from a qualified
medical expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.
• It is recommended that if you have a
pacemaker fitted you check with a medical
expert before using this product.
• Never dispose of batteries in a fire. There is
a serious risk of explosion and/or the
release of highly toxic chemicals.
• Your product may interfere with other
electrical equipment, eg. TV and radio sets,
and computers if placed too close. It is
recommended that you place your product at
least 1 metre away from such appliances to
minimise any risk of interference.
Cleaning
• Simply clean the handset and base with a
damp (not wet) cloth, or an anti-static wipe.
• Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.
Environmental
• Do not expose to direct sunlight.
• The product may heat up when the battery
pack is being recharged. This is normal.
However, we recommend that you do not
place the product on antique/ veneered
wood to avoid damage.
• Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free flow
of air over its surfaces.
• Do not submerge any part of your product
in water and do not use it in damp
conditions, such as bathrooms.
• Do not expose your product to fire,
explosive or other hazardous conditions.
• There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
adaptor and telephone line cord from the
base for the duration of the storm.
If you experience any problems, please call the Helpline on 0870 605 8047
71General information
Product disposal instructions
The symbol shown here and on the
product means that the product is
classed as Electrical or Electronic
Equipment and should not be disposed
with other household or commercial waste
at the end of its working life.
The Waste of Electrical and Electronic
Equipment (WEEE) Directive (2002/96/EC)
has been put in place to recycle products
using best available recovery and recycling
techniques to minimise the impact on the
environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for
residential users
When you have no further use for it, please
remove any batteries and dispose of them
and the product as per your local
authority’s recycling processes. For more
information please contact your local
authority or the retailer where the product
was purchased.
Product disposal instructions for
business users
Business users should contact their
suppliers and check the terms and
conditions of the purchase contract and
ensure that this product is not mixed with
other commercial waste for disposal.
Technical information
How many telephones can you have?
All items of telephone equipment have a
Ringer Equivalence Number (REN), which is
used to calculate the number of items which
may be connected to any other telephone
line. Your BT Glide has a REN of 1. A total
REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephone may not ring.
With different telephone types there is no
guarantee of ringing, even when the REN is
less than 4.
Switchboard compatibility
This product is intended for use within the
UK for connection to public switched
telephone networks and compatible
switchboards, which support tone dialling
and timed break recall. If in doubt please
consult your network service provider.
Dialling mode
Your BT Glide is set to Tone dialling.
Some older switchboards may require
Pulse dialling. To change the dialling mode,
see ‘Set the dialling mode’,
PABX access code
If you are connecting your BT Glide to a
switchboard/PBX you may need to enter an
access code (e.g. 9) in order to get an
outside line, see ‘Set the PABX (switchboard)
page 61. So that the switchboard has
code’,
time to pick up an outside line, you may also
need to add a Pause after the access code in
numbers stored in the phonebook.
page 60.
If you experience any problems, please call the Helpline on 0870 605 8047
72General information
Enter a pause
To enter a pause in a number, press and
at the point where you want to
hold
add a Pause.
R&TTE Directive
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive (1999/5/EC).
In demonstration with the Essential
Requirement for efficient use of the radio
spectrum, the product complies with
EN301 406.
For a copy of the Declaration of Conformity
please contact the BT Glide Helpline on
0870 605 8047.
Guarantee
Your BT Glide is guaranteed for a period of
12 months from the date of purchase.
Subject to the terms listed below, the
guarantee will provide for the repair of, or
at BT’s or its agent’s discretion the option
to replace the BT Glide, or any component
thereof, (other than batteries), which is
identified as faulty or below standard, or as
a result of inferior workmanship of
materials. Products over 28 days old from
the date of purchase may be replaced with
a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its
agent as instructed.
If you experience any problems, please call the Helpline on 0870 605 8047
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
• This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning it, please read the ‘Help’
section beginning on
the BT Glide Helpline on 0870 605 8047,
8am – 8pm, Monday to Saturday and
10am – 3pm on Sundays.
In the unlikely event of a defect occurring,
please follow the Helpline’s instructions for
replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements for
connection to the telephone network. We
recommend that you contact BT’s approved
repair agent, Helpdesk Solutions on 08702
405029 or a local qualified repairer.
Returning your product
If the Helpline is unable to remedy your
problem they will ask you to return the
product. Where possible, pack the product
in its original packaging. Please remember
to include all parts, including the line cords,
power supply units and the original
batteries. Please note that we cannot take
responsibility for goods damaged in transit.
Please obtain and keep proof of posting
from the Post Office or other carrier.
page 66, or contact
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
Enter your remote access PIN here:
[///]
(See page 54 for more information)
73General information
If you experience any problems, please call the Helpline on 0870 605 8047
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time
to time. Services and equipment are provided subject to
British Telecommunications plc’s respective standard
conditions of contract. Nothing in this publication forms
any part of any contract.