
Freeway FM
Personal Mobile Radio 
and Charger
User
Guide

Please open this page for an ‘at a glance’ 
guide to your Freeway FM

1
Talk button
Press and 
hold to talk 
into the 
handset. 
Also used to 
save current 
menu setting 
and exit menu.
Light/Monitor 
button
Used to switch 
the display 
light on.
Press and hold 
to switch 
channel monitor 
on and off.
Channel + and – buttons
Press the 
+
or – button to
increase or decrease the 
channel/subchannel and 
FM radio frequency.
Also used to select next 
menu options.
Call button
Press to alert 
another 
handset user 
that you want 
to talk to them.
Volume buttons
Press the 
+
or – button to
increase or decrease the 
volume of the walkie-talkie 
or FM radio.
Mode button
Press to enter the 
menu mode, to 
toggle between the 
walkie-talkie and FM 
radio.
Also used to save 
current menu 
setting and go to 
next menu option.
Lock button
Press and hold 
to lock the 
walkie-talkie or 
FM channel, the 
mode, power and 
volume buttons.
Freeway FM
Vol
Vol
Freeway FM
M
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Power button
Press and hold to switch 
the handset on or off.
Headset socket
Lift up the rubber bung 
to insert the headset.
At a glance

2
Indicates that the key lock is switched on.
Indicates that the handset is receiving a call.
Indicates that the handset is transmitting.
Displayed when the power is on to indicate 
signal standby.
Indicates the status of the batter y.
Explanation of 
the display icons
FM    CH       CTCSS
.
      MHz
         MON             VOX

3
Displayed when voice operation is 
switched on.
The FM radio station number is shown 
below.
The walkie-talkie (PMR) channel number 
shown below.
The subchannel number is shown below. 
(CTSS=Continuous Tone Coded 
Squelch System).
Indicates that channel monitor mode 
is switched on.
Indicates that the key beeps are 
switched on.
Displays the FM radio frequency.
MON
MHz
FM
CH
VOX
CTCSS

4
Unpacking 
If anything is missing, please contact your place of 
purchase immediately.
Two BT Freeway FM Walkie-Talkie 
handsets
Two belt clips 
(attached to back of handset)
Two Ni-MH rechargeable battery packs
One dual handset charger
One power supply unit for the charger
Two Freeway FM VOX headsets
Introduction
Freeway FM
M
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 F
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For your records
For guarantee purposes proof of purchase is required 
so please keep your receipt.
Date of purchase:
Place of purchase:
Serial number:

6
General
Do not open the handset. 
Never dispose of batteries in a fire. There is a serious risk of
explosion and/or the release of highly toxic chemicals. 
Radio signals transmitted between handsets may cause
interference to hearing aids. 
Switch off the radio when near medical equipment. 
This product should not be used by people with pacemakers. 
Do not use the radio when driving a vehicle or operating
machinery. 
Do not use your radio when on board an aircraft. 
Do not use your radio if it has a damaged antenna. 
Do not operate the radio in hazardous environments, explosion 
or fire may result. Examples of typical hazardous environments 
include petrol stations and areas where explosive products 
are used.
Do not expose your product to direct sunlight, extreme cold 
or place it near heating appliances.
Do not submerge any part of your product in water and do not 
use it in damp, humid or wet conditions.
Do not expose your product to fire, explosive or other 
hazardous conditions.
Do not operate the radio whilst driving.
Safety instructions

7
Cleaning
Simply clean with a damp (not wet) cloth, or an anti-static wipe. 
Never use household polish as this will damage the product. 
Never use a dry cloth as this may cause a static shock.
Note
In the event of an accident this product cannot be used to 
contact the emergency services.
The range of your Freeway FM handsets can be impaired 
when there is no clear sight between the handsets. For 
example, buildings and thick stone walls can severely 
affect the range.

8
Note
Please note that alkaline batteries will require 
replacing and can NOT be used with the Freeway 
charger. New alkaline batteries must be inserted 
within 5 minutes of the old ones being removed.
1 Installing the battery pack
Your Freeway FM handset is supplied with a Freeway 
rechargeable Ni-MH battery pack. Your handset 
will also operate with 4 x AAA alkaline batteries if 
required. (Not supplied.)
Setting up
Freeway accessories
You can purchase additional Freeway rechargeable 
battery packs or Freeway chargers, by calling 
0870 240 5522.
Or visit: www.withandwithoutwires.com 
Freeway charger item code: 003743. 
Freeway rechargeable battery pack 
item code: 004194. 
Freeway FM VOX headset item code: 008687

If the belt clip is attached you will need to remove it 
first, please see step 3 on page 11.
Pull back the batter y cover tab and lift the cover off.
Insert 4 x AAA (alkaline) batteries or the Freeway 
rechargeable battery pack, ensuring that the + and –
or
9
Battery low indicator
When the batteries are fully charged the display 
will show the  icon. When the battery power 
becomes low the  icon will flash to indicate 
that the batteries need replacing or recharging (if 
the battery pack is fitted). If alkaline batteries are 
being used then you should replace all the batteries, 
do not mix new and old batteries and ensure that
you use all the same type of batteries.
WARNING
Under some conditions although the battery might 
show full the battery will become discharged when 
the talk button is pressed, this is normal operation. 
In these circumstances either replace the Alkaline
batteries or recharge the rechargeable batteries.

10
2 Planning the location of your
Freeway charger
You must ensure that you plan the location of your 
charger. It should be near the mains power supply 
and be easily accessed. Plug the power supply cable 
into the back of the charger and the plug into the 
mains power socket.
The only way to disconnect the product from the 
power supply is to remove the adaptor from the 
mains power socket.
Make sure it is one metre away from other electrical 
products to avoid inter ference.
on the batteries match up with those marked inside 
the batter y compartment. Replace the battery cover 
and make sure that the tab locks back into place.

3 Attaching and removing the belt clip
To attach the belt clip you need to align the belt clip 
tabs up with the guides on the back of your handset 
as shown in the diagram below.
Then slide the belt clip up towards the guides until 
it locks into place.
11
Note
The Freeway FM handset can be charged when it 
is switched on or of f, however, it will take longer to 
fully charge the battery pack if the handset is left 
switched on.
To fully charge the battery pack, from a fully 
discharged state takes around 14 to 16 hours.
The lights on the Freeway charger will stay lit even 
when the battery pack is fully charged.

Note
You must always switch the power OFF before 
installing or removing the headset. We recommend 
initially you set the volume to a LOW level.
PTT button
Lever
12
4 Installing and removing the Freeway
FM VOX headset
To purchase additional Freeway FM VOX headsets 
please call 0870 240 5522 or visit 
www.withandwithoutwires.com
Freeway FM VOX headset item code: 008687.
If you want to remove the belt clip, pull back the lever 
on the top of the belt clip and slide the clip down out 
of the guides.

13
WARNING
Please keep the rubber bung away from small 
children as it is a possible choking hazard.
Open the tab on the top of the handset. 
Insert the headset plug fir mly into the holes on the
top of the handset.
If you remove the headset from the handset you 
should cover the holes with the attached tab to make 
sure dust and dir t is kept away from the contacts.
Using the Freeway FM VOX headset if VOX is disabled. 
Press the PTT (Press To Talk) switch on the 
headset to transmit and release it to receive a call. 
You can also adjust the volume level by using the 
volume buttons on your Freeway handset.
Using the Freeway FM VOX headset if VOX is enabled.
There is no need to press the PTT (Press To Talk) 
switch on the headset as your voice will be 
transmitted wherever you talk (so long as VOX 
sensitivity level is correctly chosen, see page 25).
You can still adjust the volume level by using the 
VOLUME buttons on your handset.

14
To switch the Freeway FM handset power 
ON or OFF
Press and hold the POWER button for 
1 second.
You will hear a tone to indicate that the 
handset has been switched ON (or OFF).
To select a channel
Press the CHANNEL + or – button to select 
a channel from 1 to 8. To keep scrolling 
through the channels you can press and 
hold the + or – button and then release it 
when you reach the channel you want.
The selected channel will be shown on the 
display.
Using your Freeway 
FM handsets
WARNING
Your Freeway FM works on PMR446 which is a 
European Standard. To check which countries and 
channels you can use your Freeway FM handsets 
on, please refer to the following website
www.ero.dk/EROWEB/WGRR/PMR_446.HTM

15
To reduce interference from unwanted 
calls by selecting a subchannel (CTCSS
)
If the subchannel (CTCSS) is set to 00 then 
you will hear calls from ever yone within 
range who is using the same channel as you. 
To reduce this interference fr om unwanted 
calls you should select a subchannel 
between 01 and 38.
To change the subchannel (CTCSS)
Press the MODE button. The CTCSS icon 
will flash and the current setting will be 
shown below it.
Press and hold the CHANNEL + or – button 
to scroll through the codes until you release 
the button.
Press the TALK button to confirm your 
selection.

To switch the key lock ON or OFF
You can lock the CHANNEL + or –, MODE, 
POWER and VOLUME + or – buttons to
prevent you from accidentally changing your 
settings or from switching the handset of f.
Press and hold the LOCK button for more 
than 1 second to switch the key lock ON.
The key lock icon will appear on the display. 
(You can continue to use the TALK, CALL 
and LIGHT buttons.)
16
It is advisable to lock the keys once you 
have selected your channel to ensure it 
does not change, see below.
Note
To reduce the risk of interference we strongly 
recommend you use the subchannels.
Note
It is important that you infor m all members of 
your group the channel and subchannel you have 
selected so you can talk to and hear each other.

17
You can lock the handset in either 
walkie-talkie or FM radio mode.
To switch the key lock OFF, press and  
hold the LOCK button again for more than  
1 second.
Note
Your handsets have a range of up to 3 km 
(2 miles). However, the range can be affected by the 
environment or terrain in which it is being used. 
To obtain maximum range use in flat open spaces. 
Obstruction between the radios (e.g. buildings) will 
greatly af fect the range achieved.
Standby reception
Your Freeway FM handset is always in standby 
reception when the TALK button is not pressed and 
you are not changing any of the features.
To listen to another handset user when in standby 
reception mode your Freeway FM handset must be 
on the same channel and subchannel as your callers.

18
To talk to another handset
To talk or call others, all radios in your 
group must be set to the same channel and 
subchannel number.
Press and hold the TALK button. Hold the 
handset about 2 inches (7.5cm) from your 
mouth and speak into the microphone. 
The  icon will be shown on the display.
Release the TALK button when you have 
finished speaking. Your listener will hear 
an audible tone (called a roger tone) to 
confirm you have finished speaking. 
You can disable the roger tone if required.
To call another handset
Once you have selected a channel and 
subchannel, press and release the CALL 
button to alert the other handset user that 
you want to communicate with them.
(The other handset user will hear a 
2 second ringing tone (call tone) to alert 
them to your call.

19
Note
If you do not release the TALK button after you 
finish speaking, you will not be able to receive any 
calls. Also, if you press the TALK button for 
extended periods you will reduce the battery power.
Please note that this function will not work when 
listening to the FM radio.
To change the call tone selection
The handset allows you to select any one of 
5 differ ent call tones.
Keep pressing the MODE button until the 
display shows  .
Press the CHANNEL + or – button to listen 
to each of the 5 settings.
When you reach the requested tone, press 
the TALK button to confirm your selection.
To listen to another handset user
If another handset user is calling, you will 
hear a 2 second ringing tone to alert you 
that they are going to speak.

20
To adjust the volume of incoming calls 
and FM radio reception
Press the VOLUME + or – button to increase 
or decrease the volume of incoming calls. 
The volume levels range from 1-8.
You can also press and hold the VOLUME + 
or – button to keep increasing or decreasing 
the volume until you reach the required level 
or until you reach the handset’s maximum 
or minimum level.
The volume level (1-8) will be shown on 
the display for about 3 seconds, the display 
will then return to the channel number.
You will then hear them speaking to you. 
The icon will be shown on the display to 
indicate that you are receiving a call. (You 
may need to adjust the volume, see below).
When the other handset user has finished 
speaking you can respond to the call.

21
To switch the channel monitor ON or OFF
When you are not receiving a call your 
handset automatically mutes the speaker 
so that you will not hear weak signals or 
background noise. You can switch this 
feature of f temporarily or for longer 
periods of time. By switching channel 
monitor ON you can hear transmissions 
on your selected channel that you would 
not hear under normal circumstances as 
the signal is too weak.
To switch the handset display light 
ON or OFF
Press the LIGHT button. The display will 
light up for approximately 10 seconds.
Each time you press the VOLUME + or -, 
CHANNEL + or -, CALL, MODE or LOCK 
buttons while the display light is switched 
on, the 10 second timer will reset so that it 
will stay on for a further 10 seconds.
To switch the display light OFF, press the 
LIGHT button.

22
Note
When channel monitor is ON you will hear a hiss
and a lot of background noise.
To switch channel monitor ON 
temporarily:
Press and hold the LIGHT button for at 
least 1 second.
You will hear an audible tone and the MON 
icon will be shown on the display.
Release the LIGHT button to switch the 
channel monitor OFF.
To switch channel monitor ON for longer 
periods of time:
Press and hold the LIGHT button for more 
than 5 seconds.
You will hear a beep to indicate that the 
channel monitor is ON and you will now 
hear any background noise.
Release the LIGHT button and then operate 
on the channel as usual.
To switch the channel monitor OFF, press 
the CHANNEL + or – button, or press the
LIGHT button again for more than 1 second.

23
To switch the roger tone on and off
The roger tone that your listener will hear 
after you have finished speaking can be 
switched on and off.
Press the MODE button until  appears 
on the display.
Press the CHANNEL + or – button to switch 
between ON and OFF.
Press the TALK button to confirm.
To switch the key beeps on and off
When the key beeps are switched on your 
handset will emit a tone whenever a button 
is pressed (except the TALK button).
Press the MODE button until the  icon 
flashes and  appears on the display.
Press the CHANNEL + or – button to switch 
between ON or OFF.
Press the TALK button to confirm.
Mode
Channel
Tal k
Mode
Channel
Tal k

24
VOX operation
VOX allows you to have a fully handsfree conversation. 
Your voice is detected and transmitted by the radio 
without the need to press the TALK button.
VOX operates through either the handset or the 
headset if connected.
To switch VOX operation on and off
Press the MODE button until the VOX icon 
flashes and  appears on the display.
Press the CHANNEL + or – button to switch 
between  (to switch ON) or 
(to switch off).
Press the TALK button to confirm. 
The VOX icon will be displayed whenever
VOX operation is switched ON.
Mode
Channel
Tal k

25
To adjust the VOX operation sensitivity 
level
You can adjust the VOX sensitivity level to 
avoid your handset transmitting accidentally 
due to background noise in dif ferent 
environments.
The levels range from 1-5 where 1 is the 
least sensitive and 5 is the most sensitive.
Press the MODE button until the VOX icon 
flashes and appears on the display.
Press the CHANNEL + or – button to select 
from level 1-5.
Press the TALK button to confirm.
Note
We recommend that the VOX function is disabled 
when the handsets are left on when placed in the 
charger. This will stop them interacting with each 
other and causing inter ference.
Mode
Channel
Tal k

26
FM radio operation
You can use your Freeway FM handset to tune in and 
listen to FM radio stations. You will need to switch 
from walkie-talkie (PMR) mode to FM radio 
reception mode.
To switch between walkie-talkie mode and 
FM radio reception
To switch to FM radio reception mode, press 
the MODE button for 1 second. The FM 
icon will be displayed and the radio will play 
at the current radio frequency shown on 
the display. 
To switch back to walkie-talkie mode, press 
the MODE again for 1 second.
Note
Please note that when you use the FM radio, the 
PMR walkie talkie will not break in unless you 
have programmed it to do so.

27
To program in a radio station
You can program in 10 FM radio stations 
so you do not have to tune in the radio each 
time you use it.
Tune the radio in, as described on page 26, 
to the station you want.
Press the MODE button. The CH icon will 
flash and the display will show  .
Press the CHANNEL + or – button to select 
a channel number that you want to store 
the programmed radio station under from 
1-10.
Press the TALK button to confirm. 
The frequency display will return.
Repeat the process to program in fur ther 
stations.
To tune the FM radio
Once you are in FM radio mode, press the 
CHANNEL + or – button for 1 second. 
The radio will scan for an active (strong) 
FM station.
When a station is found the scanning will 
stop and the handset will return to standby 
listening mode.
You can use the VOL + and – buttons to 
adjust the volume.
l
o
V
V
o
l
Mode
Channel
Tal k

28
To select a programmed radio station
Press and hold the CALL button for 1 second. 
The CH icon will be displayed.
Press the CHANNEL + or – button to scroll 
to the channel number under which you 
programmed the radio station. The channel 
frequency will be displayed after 1 second.
To choose another station repeat the above 
process.

29
To switch walkie-talkie reception break in 
on and off
You can set your Freeway FM handset to 
allow other handset users to call you while 
you are listening to the radio. Your handset 
will automatically switch to walkie-talkie 
mode if another handset user tries to 
contact you.
While in FM radio mode, press the MODE 
button until the FM icon flashes and  is 
shown on the display.
Press the CHANNEL + or – button to switch 
between on and off.
Press the TALK button to confirm.
WARNING
When using the FM radio the PMR walkie talkie 
will not break in unless you have programmed it 
to do so.
Mode
Channel
Tal k

30
Guarantee
Your BT Freeway FM is guaranteed for a period of 
12 months from the date of purchase.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that 
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as 
instructed.
• This guarantee does not cover any faults or defects 
caused by accidents, misuse, fair wear and tear, 
neglect, tampering with the equipment, or any 
attempt at adjustment or repair other than through 
approved agents.
• This guarantee does not affect your statutory rights.
If you have to return your product:
Pack the handsets securely, preferably in the original 
packaging. All parts must be r eturned, including belt 
clips and original batteries.
Outside of Guarantee:
If your product needs repair outside of the guarantee 
we recommend that you call 01672 564 444 for 
details of our recommended repair agents.
General information

31
RTTE
This equipment complies with the Essential 
Requirements and Provisions of the Radio 
Equipment and Telecommunications Terminal 
Equipment Directive 1999/5/EC.
In demonstration of conformance with the Essential 
Requirements for Electrical Safety, Electro-Magnetic 
Compatibility and Radio Spectrum matters covered 
by the following standards:
EN 60065 (1998) + CORRIGENDUM (1999)
Electrical Safety
EN 301 489 – 5 (2000) 
EN 55013 (2001)
EMC
EN 300 296–2 (2001)
Radio Spectrum
A copy of the original manufacturers Declaration of 
Conformity can be obtained by calling 01473 605893 
or alternatively by e-mail from the following address 
COMMPROD@btuk02.bt.com 

32
Channel number Channel frequency (MHz)
1 446.00625 
2 446.01875 
3 446.03125 
4 446.04375 
5 446.05625 
6 446.06875 
7 446.08125 
8 446.09375
Technical information
Walkie-talkie channel frequency
Lower limit (MHz) Upper limit (MHz)
87.5 108.0
FM radio frequency
Note: tuning step size = 100KHz.

33
Help
Problem Solution
Will not switch on. Recharge batteries or
replace if alkaline.
No transmission. TALK button not pressed.
If VOX is active adjust level 
of sensitivity.
No reception. Out of range.
Confirm radios have same 
channel and subchannel 
settings.
TALK button is accidentally 
being pressed.
Buttons not functioning. Is lock switched on?
Your speech sounds distorted Make sure you are not talking 
at receiving end. too closely to the microphone.
Poor reception. The range is dependant on
environment and terrain.
Interference from other users. Change your channel or
subchannel.
Your settings have been lost. New alkaline batteries must
be inserted within 5 minutes of 
the old ones being removed.

Offices worldwide
The telecommunications services described in this publication 
are subject to availability and may be modified from time to time. 
Services and equipment are provided subject to British 
Telecommunications plc’s respective standard conditions of contract. 
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003. 
Registered Office: 81 Newgate Street, London EC1A 7AJ. 
Registered in England No. 1800000. 
BT Freeway FM Walkie-talkie user guide Issue 1 (4/03) 5 
Designed by The Art & Design Par tnership Limited. 
Printed in China.
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