to your BT Freestyle 710
Digital Cordless Telephone
• 50 Name and number phonebook to store all your contact
numbers for easy dialling.
• Store a phonebook entry then copy it – or the entire phonebook
– to another BT Freestyle 710 handset.
• Inductive coupler (for use with digital hearing aids).
• Quick access to a range of BT Services including directory
enquiries and call divert.
• Caller Display lets you see who’s calling and your phone stores
details of the last 20 callers in a Calls list.
• Register up to 5 handsets to the base without the need for
additional wiring.
• Digital call quality with a range of up to 300 metres outdoors and
up to 50 metres indoors (in ideal conditions).
Please note that this equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to emergency services.
1 You must subscribe to your network provider’s Caller Display or Call Waiting service for these
features to work. A quarterly fee may be payable.
1
Section
This User Guide provides you with all the
information you need to get the most
from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
Need help?
If you have any problems setting up or using your
BT Freestyle 710 please call the Helpline on 0800 218 2182*
or email bt.helpdesk@vtecheurope.com
Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.
IMPORTANT
Only use the telephone line cord supplied.
* Calls made within the UK mainland network are free. Mobile and International call
costs may vary.
Got everything?
• BT Freestyle 710 handset
• BT Freestyle 710 base
• 2 x AAA rechargeable batteries
(pre-installed)
• Mains power adaptor
(item code 043650)
• Telephone line cord
If you have purchased a BT
Freestyle 710 multiple pack you
will also have the following items
for each handset:
• BT Freestyle 710 additional
handset
• BT Freestyle 710 charger
• 2 x AAA rechargeable batteries
(pre-installed)
• Small mains power adaptor for
charger (item code 043650)
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Getting started
7
Location
Place your BT Freestyle 710 within 2 metres of the mains
power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Freestyle 710 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
1. Plug the mains power cable into the socket marked on the
underside of the base and plug the other end into the mains
power wall socket and switch the power on. You can place the
cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.
WARNING
Do not place your BT Freestyle 710 in
the bathroom or other humid areas.
Handset range
The BT Freestyle 710 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and handset. Any obstruction between
the base and handset will reduce the
range significantly. With the base
indoors and handset either indoors or
s, the range will normally be
outdoor
up to 50 metres. Thick stone walls can
severely affect the range.
IMPORTANT
The base station must be plugged into
the mains power socket at all times.
Do not connect the telephone line
until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.
If you experience any problems, please call the Helpline on Freephone
0800 218 2182* or email bt.helpdesk@vtecheurope.com
8Getting started
Battery low warning
If theicon flashes in the
handset display you will need to
recharge the handset before you
can use it again. You also hear a low
battery warning beep once every
60 seconds.
During charging, theicon will
scroll in the display.
Battery perfor`mance
In ideal conditions, fully charged
batteries should give up t
talk time or 100 hours standby time on
a single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
t once a week will help it last as
leas
long as possible.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they will
need to be replaced. New batteries are
available from the BT Freestyle 750
Helpline on 0800 218 2182*.
After charging your handset for the
first time, subsequent charging time is
about 6–8 hours a day. Batteries and
handset may become warm during
charging. This is normal.
o 10 hours
The base indicator lights up.
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
3. Place the handset on the base to charge for at least 20 hours.
When the handset is fully charged theicon will
be displayed.
4. When the batteries are fully charged, plug one end of the
telephone line cord into the socket marked on the rear of
the base and the other end into the telephone wall socket.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
9Getting started
Setting up for multiple packs
If you have purchased a BT Freestyle 710 multiple pack, you will
need to prepare any additional handsets and chargers for use.
For each additional handset and charger:
1. Insert the cable through the channel at the rear of the charger
and insert the plug into the power socket. Plug the other end
into the mains wall power socket and switch on.
2. Batteries will come inserted in the battery compartment.
Pull the plastic tag as instructed to activate the batteries.
Charge the battery for at least 20 hours.
Any additional handsets supplied as part of a multipack are
pre-registered to the base so, once charged, are ready for use.
The handset number is shown in the display.
Using your BT Freestyle 710 on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on a
Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.
Additional BT ADSL microfilters can be
purchased fr
om www.shop.bt.com
Your BT Freestyle 710 is ready for use.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
10
Getting to know your phone
Handset buttons
Delete numbers and characters.
When on a call, press once to mute
the handset and again to switch the
When in a menu, press to cancel and
return to previous menu level.
Press to open the phonebook, page 22.
Press to make and receive calls.
handsfree speaker on and off, page 17.
In standby, press and hold to dial the
Store a speed dial number for each button.
When in standby, press and hold to dial
When storing an entry in the phonebook,
press and hold to enter a Pause, page 22.
For use with switchboard/PBX
Back/Clear/Mute
handset microphone back on.
Phonebook
Talk/Handsfree
In talk mode, press to switch
1 BT Helpline
BT Helpline, 0800 218 2182.
the stored number, page 27.
Recall
and BT Calling Features.
2-9
Menu/OK
In standby, press to open the main menu.
Press to select menu options displayed.
(UP) Redial (on side of handset)
In standby, press to open and scroll
through the Redial list, page 18.
In talk mode, press to adjust volume, page 17.
In menu mode, press to scroll up through the options.
Use to scroll up through the phonebook.
When entering text, press to move the cursor left.
(DOWN) Calls (on side of handset)
In standby, press to open and scroll through the
Calls list, page 37.
In talk mode, press to adjust volume, page 17.
In menu mode, press to scroll down through
the options.
Use to scroll down through the phonebook.
When entering text, press to move the cursor right.
End call/Handset Off or On
Press to end a call.
In standby, press and hold to switch the handset
0
off/on, page 15.
In menu mode, press to return to standby.
#/Lock
Press and hold to lock/unlock the keypad, page 20.
When entering text, press to switch between upper
and lower case letters.
Intercom
Use to make internal calls between handsets,
page 45.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Handset display
Handset name/number
Time
Getting to know your phone
Battery level Full
Flashing (one bar) low
11
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
12
Getting to know your phone
Base
Find
Press to ring all registered handsets, helpful
for finding a missing handset, page 21.
Also used during the registration
process, page 43.
Green Power light
On: power on.
Flashes: when the phone rings, during a call,
during handset registration.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Red Charging light
On: when the handset is on the base.
Getting to know your phone
13
Navigating the menus
Your BT Freestyle 710 has an easy to use menu system.
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
1. Press to open the main menu.
2. Then use or buttons to scroll through the
available options.
3. Press the option button to select a menu option or the
button to return to the previous screen.
To exit a menu and return to standby, press .
Up and Down buttons
Press the and buttons on the side
of the handset to scroll through the
menu options.
Options
If no buttons are pressed for 30
seconds the handset returns to
standby automatically.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
14
Getting to know your phone
Menu map
Redial List
Delete
Delete all
Call number
Store number
Calls List
Details
Delete
Delete all
Call number
Store number
Category
Settings
H/Set settings
Base settings
Date/Time
Alarm
BT Services
Dir enquiries
Divert on
Divert off
Check divert
Call wait on
Call wait off
Chk call wait
Empty
Empty
The following menus can be accessed by pressing the relevant button:
oror
Calls list empty
Settings
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Calls list
displayed,
Option
press
Details
Delete
Delete all
Call number
Store number
Settings
Helpdesk
Names menu
Directory
displayed,
Option
press
New entry
Edit entry
View
Copy entry
Copy all
Delete entry
Delete all
Capacity
Speed dial
Phonebook
empty
New entry
Capacity
Redial list
displayed,
Option
press
Delete
Delete all
Call number
Store number
Using the phone
15
Switch handset on or off
To switch off
1. Press and hold .
2.
Switch off?
is displayed, press
Yes
to confirm.
To switch on
1. Press and hold .
Searching
2.
is displayed, then the screen will return to standby.
Make an external call
1. Press .
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press to
delete the last digit.
2. Press to dial.
End a call
1. Press .
When you make a call, the Power/In
use light on the base flashes.
Call timer
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
16
Using the phone
Auto answer
As long as you have auto answer set to
ON you can answer a call by lifting the
handset off the base. If you have
switched auto answer off, you will
need to pressas well. Auto answer
ON is the default setting. See page 32.
To switch your call waiting service on
or off, see page 42.
Receive a call
When you receive a call, the phone rings. The display shows
the caller’s number if available or the caller’s name if it
matches an entry in the phonebook.
1. Press .
Call Waiting
Providing you have subscribed to your network’s Call Waiting
service and it is switched on, your BT Freestyle 710 will alert
you to a second incoming call while you are already engaged
on an external call.
1. You will hear the call waiting tone and the display will show
the number of the caller, or the name if it matches an entry in
your phonebook.
2. Press to answer the new call and your first caller is put
on hold.
3. Press to toggle between the two callers.
4. Press to hang up the current call.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Using the phone
Earpiece / handsfree volume
During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.
1. Press or to increase or decrease the volume.
The and buttons can be found on
the side of the handset.
Secrecy (Mute)
During a call, you can talk to someone nearby without your
caller hearing.
1. Press . The display shows
cannot hear you.
2. Press again to return to your caller.
Mute on
and your caller
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a handsfree call
1. Dial the number then press . You hear your call over the
handset loudspeaker. Press to switch the call between
the earpiece and the loudspeaker.
2. Press to end the call.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
During a handsfree call, press or to
change the volume.
17
18
Using the phone
Answer a call handsfree
When the phone rings:
1. Press button to answer the call then press it again to
switch to loudspeaker.
Switch to handsfree during a call
1. During a call: press to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
press again.
Redial
Up to the last 5 telephone numbers called are saved in the
redial list. You can then select any of the numbers to redial,
delete or copy to the phonebook.
Redial the last number called
1. Press the last number you called is displayed.
2. Press to dial.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Redial a number from the redial list
1. Press , the last number you called is displayed.
2. Press or to scroll to the number you want.
3. Press to dial.
Using the phone
19
Save a number from the redial list to the phonebook
1. Press . Scroll or to the number you want.
2. Press and scroll to
Store Number
.
3. Press . Use the keypad to enter a name.
Group
4. Press . Scroll or to select a
if required.
5. Press to save. Press to return to the previous
Store numbers up to 24 digits long and
names up to 8 characters.
Press to delete any unwanted
digits and then enter new ones using
the keypad.
If the phonebook is full, the display
shows
Memory full and the number
will not be saved. You will need to
delete a number in the phonebook
first, see page 25.
menu level.
Delete a redial number
1. Press . Scroll or to the number you want.
2. Press and scrollto
Delete Number
.
3. Press to confirm or to cancel.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
20
Using the phone
Delete all redial numbers
1. Press .
2. Press and scroll to
Delete All
.
3. Press to confirm or to cancel.
WARNING
If the keypad is locked you will be able
to dial the emergency numbers 999
and 112.
When the keypad is locked you can still
answer incoming calls and operate the
handset as normal. When the call is
ended, the keypad lock comes on
again.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
To lock the keypad:
1. Press and hold . The handset beeps and
displayed.
Keypad locked
is
To unlock the keypad:
1. Press and hold . The handset beeps and
Keypad unlocked
displayed for 2 seconds before returning to standby.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
is
Find handset (Paging)
You can ring a handset to help locate it.
1. Press on the base. All handsets registered to the base will
ring for up to 30 seconds.
2. Press on the base again to stop the ringing or press a
button on any handset.
New calls and messages alert
When you have new answering machine messages or calls,
your BT Freestyle 710 displays details to access.
New call alert
The screen shows
New message alert
The screen shows
New Call
New Msg.
.
Using the phone
Paging calls cannot be answered by
a handset.
21
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
22
Phonebook
Entering names
Use the keypad letters to enter names,
e.g. to store Tom:
Press once to enter T.
Press three times to enter o.
Press once to enter m.
Writing tips
Press or to move the cursor.
Press to switch between upper
and lower case. Only one character is
changed at a time.
to enter punctuation
Press
characters.
Press to insert a space.
Press to delete the last character
or digit.
You must enter a name to go with
a number.
To enter a pause in a
phonebook number
When storing a number press and hold
and a P will be displayed.
For more information on pauses, see
page 54.
Phonebook empty
If the phonebook is empty and you
press , the display shows
empty
for 2–3 seconds and then
phonebook option
Once an entry has been stored the full
menu is displayed.
New entry.
List
You can store up to 50 names and numbers in the phonebook.
Names can be up to 8 characters long and numbers up to 24
digits.
Store a name and number
1. From standby, press . The phonebook menu
is displayed.
2. When storing the first entry:
New entry
is highlighted.
Press .
When storing further entries: The phonebook list is displayed,
with the first entry highlighted. Press .
New Entry
highlighted. Press .
3. Enter the name.
4. Press and enter the number.
5. Press . If you don't want to store the number in a
group, press . If you want to add the entry to a group,
scroll to the group you want then press .
6. Press to return to the previous menu level.
is
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
View an entry
1. Press . The first entry is displayed.
2. Press and scroll to
View
.
3. Press . The first entry is displayed. Press to display
the number. Press again to display the Group.
4. Press to dial the number or to return to the
previous menu level.
View phonebook capacity
1. Press . The first entry is displayed.
2. Press and scroll to
Capacity
and press .
The number of entries stored out of 50 is displayed.
3. Press to return to the previous menu level.
Dial an entry
1. In standby, press . The first entry is displayed.
2. Scrollor to the entry you want or search alphabetically.
3. Press to dial.
Phonebook23
To search alphabetically
Press the relevant keypad button, e.g.
for the entries beginning with T press
once then scroll or through the
entries.
Call groups
Your options are:
General
Family
Work
Friends
Utilities
VIP
Others
No Group
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
24
Phonebook
When editing a name or number, press
to delete characters and digits.
You can copy an entry to another
handset registered to the base.
If you copy an entry that already exists
in the receiving handset it will create a
duplicate entry.
Edit a name and number
1. Press .
2. Press and scroll to
Edit Entry
.
3. Press and edit the name. Press and edit
the number.
4. Press . If required, scroll to the Group you want.
5. Press to confirm then to return to the previous
menu level.
Copy an entry
1. Press . Scroll or to the entry you want.
Copy
2. Press and scroll to
.
3. Press and select the handset you want to copy to and
press .
At the receiving handset:
4. Display shows
Receive dir
. Press to confirm
or to cancel.
Copied
5. When successful the display shows
Back
6. Press
to return to the previous menu level.
.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Copy all entries
1. Press .
2. Press and scroll to
Copy All
.
3. Press and select the handset you want to copy to and
press .
At the receiving handset:
4. Display shows
Receive entry?
. Press to confirm or
to cancel.
Copied
5. When successful the display shows
.
6. Press to return to the previous menu level.
Delete an entry
1. Press . Scroll or to the entry you want.
Delete
2. Press and scroll to
.
3. Press to confirm or to cancel.
4. Press to return to the previous menu level.
Phonebook25
You can copy the entire phonebook
to another handset registered to
the base.
If the phonebook becomes full
during copying the display shows
Memory full.
If copying is not successful the display
shows
Dir. copy failed.
If you copy an entry that already exists
in the receiving handset it will create a
duplicate entry.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
26
Phonebook
Delete entire phonebook
1. Press .
2. Press and scroll to
3. Press . Display shows
Delete All
.
Delete All?
.
4. Press to confirm or to cancel.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Speed dial
You can allocate a name and number from the phonebook to
each of the Speed dial buttons to .
Button has the BT Freestyle Helpline number stored
already. To ask BT for help with using your phone, press and
hold to ring the number.
To copy a phonebook entry to a Speed dial
1. Press .
2. Scroll to
3. Scrollor to the button number where you want to store
the speed dial entry. Press .
4. Scroll or to the entry you want to store and press
to confirm.
5. Press to return to the previous menu level.
Speed Dial
and press .
Phonebook27
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
28
Phonebook
To delete a Speed dial
1. Press .
2. Press and scroll or to
3. Scroll or to the
press .
4. The name and number is displayed, press and scroll
to
Delete
.
5. Press to confirm,
6. Press
1. Press .
2. Press and scroll or to
3. Scroll or to the
4. The name and number is displayed, press and
5. Press to confirm, and then scroll or to the entry
Back
To edit a Speed dial
press .
is displayed.
you want and press to save.
Speed dial
to return to the previous menu level.
Speed dial
Speed dial
you want to delete and
Deleted
is displayed.
Speed dial
you want to edit and
and press .
and press .
Edit
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
6. This new name and number will replace the old name and
number in the Speed dial.
7. Press to return to the previous menu level.
To dial using a Speed dial
1. Press and hold the Speed dial button (to ) with the
number you wish to dial.
2. The display shows
Calling
and the number being dialled.
Phonebook29
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
30
Settings
Select the ringtone for External or
Internal calls. There are 10 ringtones
to choose from.
Handset settings
Handset ringtone
1. Press . Scroll to
2. Display shows
3. Display shows
4. Scroll or to select
5. Scroll or to the ringtone you want. A sample is played.
6. Press to save.
7. Press to return to the previous menu level.
H/Set settings
Ringer
Settings
. Press .
. Press .
External
or
and press .
Internal
. Press.
e are five volume levels plus Off.
Ther
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Handset ringer volume
1. Press . Scroll to
2. Display shows
3. Display shows
4. Scroll to
5. Scroll or to the level you want.
6. Press to save.
7. Press to return to the previous menu level.
H/Set settings
Ringer
Volume
Settings
. Press .
. Press .
and press .
. Press .
Settings
31
Handset tones
1. Press . Scroll to
2. Display shows
3. Scroll to
H/Set settings
Tones
Settings
. Press .
and press .
. Press .
4. Scroll or to the tone you want. Press .
On
or
Off
5. Scroll or to
.
6. Press to save.
7. Press to return to the previous menu level.
Select base
1. Press . Scroll to
2. Display shows
3. Scroll to
H/Set settings
Select Base
Settings
and press .
. Press .
. Press .
4. Scroll or to the Base you want. Press .
5. Press to return to the previous menu level.
Switch Key Beeps, Confirmation tones,
Low Battery and Out of Range
Warning tones on or off.
The default setting is On.
Your handset can be registered to up
to 4 base stations. Select which base
station you use.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
32
Settings
As long as you have auto answer set to
ON you can answer a call by lifting the
handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto
answer ON is the default setting.
Adjust the display contrast to suit
different lighting conditions.
There are 5 levels.
Auto answer
1. Press . Scroll to
2. Display shows
3. Scroll to
H/Set settings
Auto answer
4. Scroll or to select
Settings
. Press .
. Press .
On
or
Off
. Press .
and press .
5. Press to return to the previous menu level.
Display
Contrast
1. Press . Scroll to
2. Display shows
3. Scroll to
4. Display shows
H/Set settings
Display
Contrast
5. Scroll or to select the contrast. Press .
6. Press to return to the previous menu level.
Settings
. Press .
. Press .
. Press .
and press .
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Settings
33
Handset name
1. Press . Scroll to
2. Display shows
3. Scroll to
H/Set settings
Display
Settings
. Press .
. Press .
and press .
4. Scroll to Handset name. Press .
5. Use the keypad to enter a name for your handset then press
to save.
6. Press to return to the previous menu level.
Set a name for your handset, e.g.
Donna or Office.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
34
Settings
Choose from 5 base ringtones.
There are 5 volume levels and Off.
The System PIN is used when changing
certain settings and regis
registration. The default setting is
0000. You can change this to your own
preferred 4-digit number.
If you make a mistake, press
delete digits.
tration / de-
Clear to
Base settings
Ringtone and volume
1. Press , scroll to
2. Scroll to
Ringer
3.
Base settings
is highlighted. Press .
4. Scroll or to the ringtone you want and press .
5. Scroll to
Ring volume
or off.
6. Press to save.
7. Press to return to the previous menu.
System PIN
1. Press , scroll to
2. Scroll to
3. Scroll to
Base settings
System PIN
4. Enter the old PIN (original setting 0000) and press .
5. Enter the new PIN and press .
6. Re-enter the new PIN and press .
7. Press to return to the previous menu level.
Settings
and press .
. Press .
. Press or to select the volume,
Settings
and press .
. Press .
. Press .
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Settings35
System reset
This resets your BT Freestyle 710 to its original settings.
1. Press , scroll to
2. Scroll to
3. Scroll to
4. Enter the system PIN (0000) and press .
5. Press to confirm or
If you confirm the handset returns to standby.
Base settings
System reset
Settings
. Press .
and press .
. Press .
BACK
to cancel.
Date and Time
Set date and time
1. Press . Scroll to
2. Scroll to
3. To change the Time format, press and scroll or to
select 12 hour or 24 hour. Press .
4. To change the Date format, scroll to
5. To enter the time, scroll to
Use the keypad to enter the time then press .
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Date/Time
. Scroll or to select
Settings
and press .
and press .
Date format
dd/mm
or
Enter time
and press
mm/dd
and press .
and press .
36
Settings
6. To set the date, scroll to
keypad to enter the date then press .
7. Press to return to the previous menu level.
Set alarm call
1. Press . Scroll to
2. Scroll to
3. To enter the Time for the call, press and use the keypad
to enter the time. Press .
4. To set the alarm On or Off, scroll to
5. To set the ringtone, scroll to
Scroll or to the Ringtone you want and press .
6. Press to return to the previous menu level.
Stop alarm ring
When the alarm rings, the display shows
rings for 60 seconds.
1. Press any button to stop the alarm.
Alarm
and press .
. Scroll or to select
.
Set date
Settings
Off,Once
Ringtone
and press . Use the
and press .
Alarm On/Off
or
and press .
(( Alarm ))
Daily
and press
, then press
. The alarm
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Calls lists
Caller Display
If you have subscribed to a Caller Display Service, you will be
able to see your caller’s number on your handset display
(provided it is not withheld) prior to answering the call.
If your caller’s name is stored in the phonebook and a
number match is found, you will see the caller’s name on
the display instead.
Calls list
The Calls list holds up to 20 numbers. The date and time of the
call is also stored if available.
When the list is full, and a new call is received, the oldest entry
will be deleted automatically.
The Calls list can hold numbers up to 20 digits and names up
to 15 characters.
View call details
1. Press the most recent entry is at the top of the list.
2. Press or to scroll through the list.
3. Press .
Details
is highlighted. Press .
4. Press or to display details about the next call.
5. Press to return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
IMPORTANT
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
To ensure the caller's name is
displayed, make sur
the full telephone number, including
the dialling code in the phonebook.
When a new call is received in the Calls
list
New call is displayed.
If the number is unavailable,
Unavailable is displayed.
If the number has been withheld by
the caller,
If the call is from the operator,
Operator is displayed.
If the call is fr
Payphone is displayed.
If the call is from a callback request,
Callback is displayed.
If the call is from an int
International will be displayed.
If you do not have a Caller Display
service, an external call is displayed as
External call.
When there are no calls in the calls list,
the display shows
offer the Category option.
e you have stored
Withheld is displayed.
om a payphone,
ernational number,
Empty then will
37
38
Calls lists
When a Calls list is open, press to
scroll from the newest call to the
oldest, or press to scroll from the
oldest call to the newest.
Dial from the Calls list
1. Press the most recent entry is at the top of the list.
2. Press or to scroll through the list.
3. Press to call the number.
Copy a Calls list number to the phonebook
1. Press .
2. Press or to scroll through the list to the entry you want.
3. Press . Scroll to
Store number
and press .
4. Enter the name.
Number
5. Scroll to
6. Scroll to
and edit the number if required.
Select group
and press or to set the call
group you want.
7. Press to save.
8. Press to return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Calls lists
39
Calls list settings
1. Press .
2. Press . Scroll to
3. Press or to select
4. Scroll to
New call alert
5. Press to select
Category
All calls
.
On
or
and press .
or
Missed calls
Off
.
6. Press to save.
7. Press to return to the previous menu level.
If you need to edit the number or
name, press Clear to delete any
unwanted characters, then enter new
ones using the keypad.
.
All calls will list answered and
missed calls in the Calls list.
Missed calls will only list
unanswered calls.
New call alert on will cause the
handset to beep when a missed call is
received.
When you turn the New call alert off
you may need to clear all calls in the
Calls list to stop the beep.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
40
Calls lists
Delete an entry
1. Press .
2. Press or to scroll through the list to the entry you want.
3. Press . Scroll to
shows
Deleted
.
Delete
and press . Display
4. Press to return to the previous menu level.
Delete entire Calls list
1. Press .
2. Press . Scroll to
Delete all
and press .
3. Press to confirm or to cancel.
4. Press to return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
BT Network Services
41
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
• BT 118500
directory enquiries
• Call divert on
• Call divert off
BT 118500 (Directory Enquiries)
1. Press . Scroll to
Dir enquiries
2.
is highlighted. Press to call.
Call Divert on/off/check
1. Press . Scroll to
2. Scroll to
Divert on,Divert off
Press .
3. Press to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
• Check call divert
• Call waiting on
• Call waiting off
• Check call waiting
BT services
BT services
or
Check divert
and press OK.
and press OK.
.
IMPORTANT
To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly fee
may be payable.
For more details on BT’s Calling
Features, call BT free on 0800 800
150.
If you are not connected to the B
network, some of these services may
not be available. Please contact your
network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services
of your choice.
Call Divert will divert all incoming calls
to another number of your choice.
T
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
42
BT Network Services
Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the screen
will show the caller’s details.
Call Waiting on/off/check
1. Press . Scroll to
2. Scroll to
Call wait on,Call wait off
BT services
and press OK.
or
Chk call wait
.
Press.
3. Press to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Using additional handsets
You can use up to five BT Freestyle 710 additional handsets
with your BT Freestyle 710 base to extend your phone
system without needing to install extension sockets for
each new phone.
Your BT Freestyle 710 handset can also be registered to up to
four other bases. You can then select the base you would
prefer to use.
If you have purchased a BT Freestyle 710 multiple pack any
additional handsets come pre-registered to the base.
If you have purchased an additional handset separately
you must register it to your BT Freestyle 710 base before it can
be used.
Registering an additional handset
At the base:
1. Press and hold .
At the handset:
1. Press , scroll to
H/set settings
2.
3. Scrollor to
4. Press or to select the base you want and press .
Settings
is highlighted. Press .
Register
and press .
and press .
43
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
44
Using additional handsets
If registration is not successful first
time, please repeat the process again
in case the base registration period ran
out of time.
If there are already 5 handsets
registered to the base, the registration
will fail. You must de-register another
handset before you can register the
new one.
If your BT Freestyle 710 handset is
registered to more than one base, you
can select which base to use.
If you have a handset registered to
more than one base and then deregister it from one of them you will
need to re-select which base to use.
Until the base is selected the handset
will display
Register
.
5. Enter the system PIN then press . The display shows
Registering...
The handset is automatically assigned the next available
handset number.
Select base
1. Press , scroll to
2.
H/set settings
3. Scroll to
4.
Base 1
Select base
is highlighted. Scroll or to the base you want and
Settings
and press .
is highlighted. Press .
and press .
press .
Saved
5. Display shows
followed by the standby screen.
De-register a handset
1. Press , scroll to
H/set settings
2.
3. Scroll to
De-register
Settings
and press .
is highlighted. Press .
and press .
4. Enter the System PIN (original setting = 0000) and
press .
5. Scroll or to the handset you want and press .
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Using additional handsets45
6. Display shows
7. Press to return to the previous menu level.
De-registered!
Internal calls
Call another handset
If you have more than one handset registered to the base, you
can make internal calls between two handsets.
1. Press and if you have one other handset it will ring.
If you have extra handsets, pressor to select the handset
(1-5) you want to call, then press .
Transfer a call
You can transfer an external call to another handset registered
to the base.
1. During your call, press . Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets, pressor to select the handset (1-5) you want,
then press .
3. When the other handset answers you can announce the caller.
4. Press to switch between the two callers.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
46
Using additional handsets
If the other handset does not answer,
press Single to return to your original
caller.
3-Way conference call
You can hold a 3-way conference call between 2 internal
callers and 1 external caller
1. During your call, press . Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets pressor to select the handset (1-5) you want,
then press .
3. When the other handset answers, you can announce the call.
Press
Conf
to join all callers.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Help
Phone does not work
• Have you installed the batteries correctly? See page 8.
• Check that the mains power is correctly connected.
No dial tone
• Is the telephone cord of the base plugged into the phone socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Cannot dial out or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
• If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
• The ringer volume may be switched off, see page 30.
• Check that the mains power is correctly connected.
• Make sure the handset is registered to the base, see page 43.
47
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
48
Help
No display
• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries
icon not scrolling
• Try cleaning the charging contacts.
• Check that the mains power is correctly connected.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT Freestyle 710 base may be on the line.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 37.
• The caller may have withheld their number.
• An exact name/number match was not found in your phonebook. Check that you have stor
full STD dialling code.
ed the
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Help49
Cannot register a handset to a base
• You can register a total of 5 handsets to your BT Freestyle 710 base and you can register your BT
Freestyle 710 handset to up to 4 bases. Check that you have not exceeded the limits.
• Check that you have entered the correct PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your BT Freestyle 710 can interfere with other electrical equipment if it is placed too
close. It is recommended that you place your BT Freestyle 710 at least one metre away from
electrical appliances or metal obstructions to avoid any risk of interference.
Customer Helpline
If you are still experiencing difficulties please call the BT Freestyle 710 Helpline on
0800 218 2182* or email bt.helpdesk@vtecheurope.com.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
• Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
• Refer to the telephone number shown on your telephone bill.
You keep hearing an error beep
• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
General information
51
IMPORTANT
This equipment is not designed for making emergency
telephone call when the power fails. Alternative
arrangements should be made for access to
emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Replacing the handset battery
After a time, you may find that the handset batteries
are running out of charge more quickly. This is a
standard sign of wear and they will need replacing.
1. Open the battery compartment cover.
2. Take out the old batteries and replace with 2 x new
AAA rechargeable batteries.
3. Push the battery compartment cover back on until it
clicks into place.
WARNING
Do not immerse batteries in water or throw them
into a fire, or dispose of them with ordinary
domestic refuse. Please dispose of batteries
as instructed.
BT accepts no responsibility for damage caused
to your BT Freestyle 710 by using any other types
of batteries.
There is a risk of explosion if incorrect batteries
are fitted.
Safety information
• Only use the power supply suitable for the BT
Freestyle 710 range. Using an unauthorised power
supply will invalidate your guarantee and may
damage the telephone. The item code for the base
mains power supply is 043650. If you have purchased
a multiple pack the item code for the charger mains
power supply is 043650.
• Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the
BT Freestyle 710 Helpline on 0800 218 2182*.
• Do not open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0800 218 2182* for all repairs.
• If the keylock is switched on, it is NOT possible to
make calls, except to the emergency numbers
(999/112).
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
52
General information
• It is recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries
are being charged or during prolonged periods of use.
This is normal. However, we recommend that to avoid
damage you do not place the product on
antique/veneered wood.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be
disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimize the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes. For
more information please contact your local authority
or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
General information53
Guarantee
Your BT Freestyle 710 is guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Freestyle 710
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship or materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
Prior to returning your product, please read the Help
section beginning on page 47 or contact the BT
Freestyle 710 Helpline on Freephone 0800 218 2182*
or email bt.helpdesk@vtecheurope.com for assistance.
In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement or
repair.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network.
We recommend that you contact BT’s approved repair
agent Helpdesk Solutions on 0870 240 5029 or a
local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line
cords, power supply units and the original batteries.
(Please note that we cannot take responsibility for
goods damaged in transit). Please obtain and keep
proof of posting from the Post Office.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required
so please keep your receipt.
54
General information
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT Freestyle 710 has a REN
of 1. A total REN of 4 is allowed. If the total REN of 4
is exceeded, the telephones may not ring. With
different telephone types there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that you
register have a REN of 0.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
1999/5/EC.
Declaration of Conformance
Hereby, VTech declares that this BT Freestyle 710 is in
compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of Conformance,
please email bt.helpdesk@vtecheurope.com
Connecting to a switchboard
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards, which support tone and
pulse dialling and timed break recall. If in doubt
please consult your service provider.
Inserting a pause
With some switchboards, after dialling the access
code you may have to wait for a moment while the
switchboard picks up an outside line so you will need
to enter a pause in the dialing sequence.
Press and hold to insert a pause (P) before
entering the telephone number.
You may also need to enter a pause when storing
international numbers or charge card numbers.
Recall
You may need to use the recall function if you are
connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further
information. The recall function is set to timed break
recall and is also used for BT Calling Feature.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.