BT Freestyle 650 User Manual

User Guide

BT FREESTYLE 650

Welcome…

to your BT Freestyle 650
Digital Cordless Telephone
Answering Machine

The big button keypad and large backlit display together

•

with digital quality sound make the BT Freestyle 650
easy to use, see and listen to.

12 Minutes digital recording time with a capacity for

•

up to 59 messages.

Access your messages remotely from any other

•

Touchtone™ phone.

Use Caller Display to see who is calling before you pick

•

up the phone and keep track of incoming calls with the
40 number Calls list.*

Use the phonebook to store and dial up to 50 of your

•

most frequently used phone numbers.

Handsfree operation for greater flexibility when on

•

the phone.

eature requires subscription to a caller display service from your network provider.

F

*

A quarterly fee may be payable.

This User Guide provides you with all
the information you need to get the
most from your phone.

Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.

Need help?

If you have any problems setting up or using your
BT Freestyle 650 please contact the Helpline on
0870 605 8047 or email [e-mail].
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.

Hearing aid?

The BT Freestyle 650 is fitted with an inductive coupler
so it is compatible with hearing aids.

Got everything?

BT Freestyle

•

650 handset

BT Freestyle

•

650 base

2 x AAA NiMH

•

rechargeable
batteries

If you have purchased
a BT Freestyle 650 multiple
pack you will also have the
following items for each handset:

BT Freestyle

•

650 additional
handset

BT Freestyle

•

650 charger

2 x AAA NiMH

•

rechargeable
batteries

Mains power

•

adaptor (item
code 005391)

Telephone line

•

cord

Mains power

•

adaptor for
charger (item
code 015124)

4

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . .7

Setting up the base and handset . . . . .7

Set day and time . . . . . . . . . . . . . . . . .9

BT Freestyle 650 multiple pack

owners only . . . . . . . . . . . . . . . . . . . . .10

Getting to know your phone

Handset buttons . . . . . . . . . . . . . . . . .12

Handset display icons . . . . . . . . . . . . .13

Base buttons and LEDs . . . . . . . . . . . .14

Navigating the menus . . . . . . . . . . . . .15

Menu map . . . . . . . . . . . . . . . . . . . . . .15

Using the phone

Switching the handset power on/off . . .16

Make an external call . . . . . . . . . . . . . .16

Preparatory dialling . . . . . . . . . . . . . . .16

End a call . . . . . . . . . . . . . . . . . . . . . .16

Receiving calls . . . . . . . . . . . . . . . . . . .16

Call timer . . . . . . . . . . . . . . . . . . . . . .17

Handsfree calling . . . . . . . . . . . . . . . . .17

Earpiece volume . . . . . . . . . . . . . . . . .18

Handset ringer volume . . . . . . . . . . . .18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . .18

Redial . . . . . . . . . . . . . . . . . . . . . . . . .19

Last number redial . . . . . . . . . . . . . . .19

Delete a redial number . . . . . . . . . . . .19

Delete the redial list . . . . . . . . . . . . . .19

Phonebook

Store a phonebook entry . . . . . . . . . . .20

Dial a phonebook entry . . . . . . . . . . . .20

Delete a phonebook entry . . . . . . . . . .21

Edit a phonebook entry . . . . . . . . . . . .21

Caller Display and the calls list

View and dial a calls list entry . . . . . . .22

Delete a calls list entry . . . . . . . . . . . . .23

Delete all calls list entries . . . . . . . . . .23

Copy a calls list entry to

the phonebook . . . . . . . . . . . . . . . . . .24

Call Waiting . . . . . . . . . . . . . . . . . . . . .24

Speak to a second caller . . . . . . . . . . .25

Using the answering machine

Switch the answering machine on/off . .26

Listening to your messages . . . . . . . . .27

Outgoing messages . . . . . . . . . . . . . . .29

Select and play outgoing message . . . .30

Record your own outgoing message(s) .30
Re-instate the pre-recorded

outgoing message . . . . . . . . . . . . . . . .31

Adjust answer delay . . . . . . . . . . . . . . .33

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

5In this guide

Change the security PIN . . . . . . . . . . .34

Check the security PIN . . . . . . . . . . . . .34

Record a memo . . . . . . . . . . . . . . . . . .34

Memory full during a call . . . . . . . . . . .35

Call screening . . . . . . . . . . . . . . . . . . .36

Power failure . . . . . . . . . . . . . . . . . . . .36

Remote access . . . . . . . . . . . . . . . . . .37

Handset settings

To change the external ringer melody .40
To change the external ringer volume .40
To change the internal ringer melody . .41
To change the internal ringer volume . .41

Key beeps . . . . . . . . . . . . . . . . . . . . . .42

Switch beeps on/off . . . . . . . . . . . . . . .42

Auto answer . . . . . . . . . . . . . . . . . . . .43

Selecting a display language . . . . . . . .43

To switch key lock on . . . . . . . . . . . . . .44

To switch key lock off . . . . . . . . . . . . . .44

Quick key lock . . . . . . . . . . . . . . . . . . .44

Naming a handset . . . . . . . . . . . . . . . .45

Set the alarm . . . . . . . . . . . . . . . . . . . .45

Base settings

Security PIN . . . . . . . . . . . . . . . . . . . .46

To change the base PIN code . . . . . . . .46

De-register a handset from the base . .47

To change the ringer melody . . . . . . . .47

To change the ringer volume . . . . . . . .48

Reset the handset and base . . . . . . . . .48

Reset if you have forgotten your

PIN code . . . . . . . . . . . . . . . . . . . . . . .49

Using additional handsets

Registering a new handset

to your BT Freestyle 650 base . . . . . . .50

Making internal calls . . . . . . . . . . . . . .50

Receiving internal calls . . . . . . . . . . . .51

Find a handset / Paging . . . . . . . . . . . .51

Transferring calls . . . . . . . . . . . . . . . . .52

3-Way conference call . . . . . . . . . . . . .52

Using additional bases

Registering your BT Freestyle 650

handset to another base . . . . . . . . . . .53

Selecting a base to use . . . . . . . . . . . .54

Switchboard use

Switchboard external line access code . .55

To insert a pause . . . . . . . . . . . . . . . . .55

Recall . . . . . . . . . . . . . . . . . . . . . . . . .55

Dialling mode . . . . . . . . . . . . . . . . . . .56

Temporary change to tone

dialling mode . . . . . . . . . . . . . . . . . . .56

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

6 In this guide

Help . . . . . . . . . . . . . . . . . . . . . . . . . .57

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . .60

General . . . . . . . . . . . . . . . . . . . . . . . .60

Cleaning . . . . . . . . . . . . . . . . . . . . . . .60

Environmental . . . . . . . . . . . . . . . . . . .60

Product disposal instructions . . . . . . . .61

Guarantee . . . . . . . . . . . . . . . . . . . . . .61

If you have to return your

BT Freestyle 650 . . . . . . . . . . . . . . . . .62

Technical information

How many telephones can you have? . .63

R&TTE . . . . . . . . . . . . . . . . . . . . . . . .63

Declaration of Conformance . . . . . . . .63

Switchboard compatibility . . . . . . . . . .63

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Line in

Line in

Getting started

7

Location

You need to place your BT Freestyle 650 close enough to
a mains power and telephone wall socket so that the
cables will reach.

The strength of the handset signal depends on where
you site the base. Make sure it is at least 1 metre away
from other electrical appliances to avoid interference. Do
not place your BT Freestyle 650 in the bathroom or other
humid areas.

Setting up the base and handset

1. Plug the power adaptor and telephone cable into the
underside of the base. Only use the cables provided with
the product.

Power adaptor cableTelephone cable

Handset range

The BT Freestyle 650 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and handset. Any obstruction
between the base and handset will
reduce the range significantly.
With the base indoors and handset
either indoors or outdoors, the
range will normally be up to
50 metres. Thick stone walls
can severely affect the range.

Signal strength

The icon on your handset
indicates when you are in range.
When it flashes, you are out of
range.

IMPORTANT

The base station must be plugged
into the mains power socket at all
times.

Do not connect the telephone line
to the telephone line wall socket
until the handset is fully charged.

Which socket?

Power socket

Telephone line socket

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

8

DECT

Getting started

2. Plug the power adaptor into the mains wall socket and
switch the power on. When connected correctly, the
green Power light and the red Messages light on the
base will come on.

Your BT Freestyle 650 answering machine will announce,

“Answer On. Hello, your call cannot be taken at the moment,

Battery performance

To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time.

Running the batteries right down
at least once a week will help them
last as long as possible.

The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.

Eventually they will need to be
replaced. New batteries are
available from the BT Freestyle 650
Helpline on 0870 605 8047.

After charging your handset for the
first time, subsequent charging
time is about 6–8 hours a day.
Batteries and handset may become
warm during charging. This is
normal.

please leave your message after the tone”

3. Place the battery ribbon in the base of the handset battery
compartment. Insert the 2 x AAA rechargeable batteries
supplied observing the polarity (+ and -) markings.
Then slide the battery compartment cover into place.

4. Place the handset in the base to charge, the red charging

.

light comes on and you will hear a beep. The icon
in the display begins scrolling to indicate the battery
is charging.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Getting started

9

The icon will flash while the handset searches for
the base. When the handset has linked with the base the
idle display will be shown:

You should charge the handset for at least 24 hours on
first charge.

5. Once fully charged, plug the telephone line cord into the
telephone wall socket.

Set the day and time using the handset

You will need to set the day and time so that you know
when each answering machine message was received.

Once a message has been played back, the machine will
announce, for example,

“Tuesday, four fifty, pm.”

Set the day:

1. Press , scroll to

2. Scroll to

DAY SETTING

TAM SETTINGS

and press .

and press . The current

day is displayed.

Battery symbols

– Battery fully charged

– Battery half charged

– Battery low

Battery low warning

If the battery charge becomes low
during a call you will hear a
warning beep every minute
(provided the battery warning
beeps are set to on,
If the battery runs out you will be
cut off. You will need to recharge
the handset before using it again.

During charging, the icon
will scroll in the display.

Talk/Standby time

In ideal conditions, the handset
batteries should give about 10 hours
talk time or 100 hours standby on
a single charge. The base must
remain plugged in to the mains
and switched on at all times.

Note that new batteries do not
reach full capacity until they
have been in normal use for
several days.

see page 42).

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

10

Sto

p

Getting started

Default day and time

The default day and time is
Saturday, 12.01pm. If the power
to the base is lost, the date and
time will revert to this default
setting. Your messages will be
unaffected.

If you have subscribed to your
network’s Caller Display service,
the day and time will be set on the
handset automatically. However,
the correct day can only be set
manually, see previous page.

3. Press and to select the required day and press
to confirm.

Set the time:

1. Press , scroll to

2. Scroll to

CLOCK SET

DATE-TIME

and press

.

and press . The current time

is displayed.

3. Use the keypad to set the required time in 24 hour

format, e.g. 18-30 for 6.30pm. Press to confirm.

Check the current day and time setting

1. Press The current day and time setting

is announced.

BT Freestyle 650 multi-pack owners only

For each additional handset:

You need to place your BT Freestyle 650 charger
close enough to a mains power socket so that the cable
will reach.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Setting up the charger and additional handset

1. Plug the power adaptor cable into the underside of
the charger.

Getting started

BT Freestyle 650
Additional Handset

Your BT Freestyle 650 handsets
are the same, so instructions
throughout this guide apply
to both.

11

Power adaptor cable

2. Plug the power adaptor into the mains wall socket and
switch the power on.

Handset numbers

Once registered with the base,
each handset will display its
handset number, 1 and 2
respectively.

3. Place the battery ribbon in the base of the handset
battery compartment. Insert the 2 x AAA rechargeable
batteries supplied observing the polarity (+ and -)
markings. Then slide the battery compartment cover
into place.

4. Place the handset in the charger and charge the handset
for at least 24 hours. The red Charging light on the
charger comes on and the icon begins to scroll.

Your BT Freestyle 650 is ready for use.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

12

Getting to know your phone

Handset buttons

Handsfree (side of handset)

Use for handsfree mode, page 17.

Redial/Vol/Scroll Up/Pause

Press to redial a number, page 19.

During a call, press to increase the

earpiece volume,

While the phone is ringing, press to

increase the ringer volume,

Press to scroll up through display

Press and hold to enter a pause in

a number,

Secrecy/Delete/Clear

During a call, press to stop your

caller hearing you, page 18.

In menu mode, press to return to

the previous menu or press and hold

to exit and return to standby.

In enter/edit mode, press to delete

characters and digits.

Use to delete Calls list and Redial list entries.

Press to make, receive or end

Press and hold to switch key

Press any button then to switch

key lock off, page 44.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

page 18.

page 18.

options, page 15.

page 55.

a call, page 16.

/Keypad lock

*

lock on, page 44.

Talk

In-use light

Comes on when you make a call.
Flashes when you receive a call.

Menu/Select

Press to access the menu, page 15.
Press to select menu options.

Phonebook

Press to access the phonebook,
page 20.

Calls list /Scroll Down

From standby, press to access the
Calls list, page 22.

During a call, press to decrease the
earpiece volume,

While the phone is ringing, press to
decrease the ringer volume, page 18.

Press to scroll down through display
options,

Int

Use to make an internal call, page 50.

Or to transfer a call to an additional
BT Freestyle 650 handset,

Power / R (Recall)

Press and hold to switch the handset
on/off, page 16.

Used when connected to a
switchboard/PBX (page 55) and for
Call Waiting, page 24.

page 18.

page 15.

page 52.

Handset display icons – These are the symbols you will see on your handset’s screen.

EXT

INT

EXT

INT

EXT

INT

EXT

INT

EXT

INT

EXT

INT

EXT

INT

EXT

INT

HandsfreeCalls list indicator

External call

Range

Internal call

Battery

Voicemail received

Menus

Answering machine on

13Getting to know your phone

Phonebook Key lock

Indicates a call is in progress.

EXT icon flashes when you receive an external
call. Stays on during the conversation.

INT icon flashes when you receive an internal
call. Stays on during the internal conversation

.

A 3 way call is in progress.

Displayed when you are using your phone in
handsfree mode,

page 17.

Flashes when you have new unanswered calls in
the Calls list.*

When viewing the Calls list, indicates an
answered call,

page 23.*

When viewing the Calls list, indicates an
unanswered call, page 23.*

or these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call W

* F

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

New call(s)

Displayed when you are viewing the phonebook,

page 20.

Indicates when the battery is fully charged,

page 9.

Indicates when the battery is low, page 9.

Indicates when the Key lock is on, page 44.

Steady when handset is in range of the base.
Flashes when out of range or not registered to
the base.

Displayed when you are using the menus.

Indicates hidden digits (when the displayed
number is longer than 12 digits).

Voicemail message(s) received.

Answering machine on.

aiting* service. A quarterly fee may be payable.

BT Freestyle 650

Del

Sto

p

Ski

p

Ski

p

Digital Clarity

Find

Power/In Use

Charging

Play

14 Getting to know your phone

Base buttons and LEDs

Switches the answering

machine on/off, page 26.

During playback, press to

replay the current message

and press twice to skip back

to the previous message,

Press to announce current

message alert status or press

and hold to select message

Stops message playback,

Use when checking day

Cancels message deletion,

During playback, plays

Press and hold to set answer

delay setting, page 33.

Ans On/Off

< Skip

page 27.

alert on/off.

Stop

page 27.

and time,

page 10.

page 28.

Skip>

next message,

page 27.

Del

page 27.

page 34.

Deletes messages,

Press to announce

your security code,

Message indicator

On = Answering
machine on

Flashes = Answering
machine messages stored

Charging indicator

On = Handset charging

Find handset/Page

Press to find/page
handset(s),
page 51.

Also used when
registering handsets,

page 50.

Outgoing message
(OGM)

Press to check or set
the current OGM,

page 30.

Vol + –

Adjusts the
loudspeaker volume,

page 27.

Play

Press to play back
new messages, or
press and hold to play
all messages.

page 27.

Power/In use indicator

On = Power on

Flashes = During a call,
when the phone rings
and when registering
handsets

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Navigating the menus

Your BT Freestyle 650 handset has a menu system to
guide you through the handset and base options. Refer
to the menu map below for the available options.

When the handset is displaying the idle screen:

1. Press to open the main menu.

2. Use and to scroll through the menu list.

3. When the menu item you want is displayed, press
to select and view the sub-menus available.

Menu map

15Getting to know your phone

Press to exit a menu.

Keep pressing to return to
the idle screen at any time.

PLAY
MESSAGE

NEW MSG

ALL MSG

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

PHONEBOOK

ADD ENTRY

MODIFY
ENTRY

DELETE
ENTRY

TAM SETTINGS

ANS ON/OFF

ANS MODE

MEMO REC

OGM SETTING

DAY SETTING

ANS DELA

REMOTE CODE

Y

SETUP

BASE VOLUME

ODY

BASE MEL

DEL HANDSET

PIN CODE

DIAL MODE

AULT

DEF

HANDSET

BEEP

INT RING V

EXT RING VOL

INT MELODY

EXT MELODY

AUTO ANSWER

NAME

LANGUAGE

KEY LOCK?

OL

DATE – TIME

DATE SET

OCK SET

CL

ALARM SET

REGISTER

SELECT BASE

ASE

REG B

EXT

INT

EXT

INT

16

Using the phone

Switching the handset power on/off

Press and hold the button.

Make an external call

When you make a call, the In Use
light on the handset comes on and
the In Use light on the base
flashes.

Dialling numbers quickly

Numbers can also be dialled in
Handsfree mode (page 17), using
the phonebook (page 20), and
from the calls list (page 22).

1. Press and listen for the dial tone, then dial the
number.

The display shows the icon.

Preparatory dialling

1. Enter the number first. If you make a mistake, press
to delete the last digit.

2. Press to dial.

End a call

1. Press or place the handset back on the base.

When you receive a call, the In Use
lights on the handset and on the
base flash.

Auto-answer

If you have switched auto-answer
off (see page 43) then you will need
to press after lifting the
handset to take the call.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Receiving calls

The base and handset will ring when receiving a call, the

CALL

icon flashes and

is displayed.

1. Press to answer the call or, if the handset is on the
base, simply lift it and speak.

If you have subscribed to your network’s Caller Display

EXT

INT

service, the caller’s number, or name (if an exact
name/number match is found in the phonebook) will also
be displayed,

See page 22 for more information.

Call timer

Your handset automatically times the duration of all
calls, showing the time on the display during your call
and for a few seconds after it has finished.

Handsfree calling

Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to both sides of your conversation.

1. Press listen for the dial tone then dial the number.

The display shows the and then the icons.

At any time during the call, to toggle between handsfree
mode and normal mode (using the handset), press .

17Using the phone

The button is located on the left
side of the handset rather than on
the actual keypad.

To end a handsfree call, press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

18 Using the phone

The earpiece volume will remain at
the level set for all calls until
changed.

The default setting is 3.

Earpiece volume

There are 5 volume levels to select from. The default is

3. You can only adjust the earpiece volume

during a call.

1. Press to increase or to decrease the earpiece
volume. The display shows the set volume, e.g.

VOLUME 2

.

EAR

Handset ringer volume

There are 5 volume levels to select from, or you can set
the volume to off.

While the phone is ringing:

1. Press to increase or to decrease the ringer
volume. The display shows the set volume.

Secrecy

During a call, you can talk to someone nearby without
your caller hearing you.

MUTE

1. During your call, press .

is displayed and your

caller cannot hear you.

2. Press

again to resume your call.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Redial

Your handset automatically saves the last 10 numbers
you dialled into a redial list.

1. Press . Then scroll or to the number you
want to redial.

2. Press to dial the number.

Last number redial

1. Lift the handset and press .

2. Press . The last number called is redialled.

Delete a redial number

With the name or number you want to delete displayed:

1. Press .

DELETE?

2. Press to confirm.

Delete the redial list

With any number from the redial list displayed:

1. Press

and hold .

2. Press to confirm.

is displayed.

DELETE ALL?

is displayed.

Each redial number can be up to a
maximum of 32 digits long.

Only the last 12 digits of the
number will be displayed. The
icon will be displayed if there are
more digits to view.

If there are no numbers saved in the
redial list EMPTY will be displayed.

If a name/number match is found in
the phonebook the name will be
displayed instead of the number.
Press to toggle between the
name and number.

Press to exit a menu.

Keep pressing to return to
the idle display at any time.

19Using the phone

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

20

Phonebook

The icon is displayed while you
view the phonebook.

If you have Caller Display enabled
on your line and your caller’s details
are matched to an entry in the
phonebook then your handset will
ring with the melody selected for
that caller.

Using the phonebook with
additional handsets

If you are using more than one
handset, each handset has a
separate phonebook, so you can
store 50 entries per handset.

Deleting characters/digits

If you make a mistake, press .

Cancel storing

Press once to return to

ADD ENTRY

.

Press repeatedly to exit.

Entering names

Type the letters shown on the
number buttons by pressing the
corresponding digit. For example,
to enter the name TOM:

Press for T.

Press three times for O.

Press for M.

Press to enter a space.

The maximum length for names is
12 characters.

Store a phonebook entry

You can use the phonebook to store up to 50 names and
numbers for easy dialling. Each number can be up to 24
digits and each name up to 12 characters long.

1. Press , then scroll to

2. Display shows

ADD ENTRY

. Press to display

3. Enter a name using the keypad
press .

NUMBER?

is displayed.

PHONEBOOK

(see notes on left), then

and press .

NAME?

4. Enter the telephone number, then press .
You cannot store a name without a number.

5. Select a ringer melody (1 to 10) using or , then
press . You hear a confirmation beep.

6. Repeat steps 2 to 5 to add more entries, or keep
pressing to return to the idle display.

Dial a phonebook entry

1. Press .

2. Enter the first letter of the name you want using the
keypad, then scroll to the exact entry using or .

3. Press to dial the number.

.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Delete a phonebook entry

1. Press , then scroll to

PHONEBOOK

and press .

2. Scroll or to select the entry to delete and press
.

CONFIRM?

3.

is displayed. Press to confirm.

Phonebook

Inserting a Pause

You can insert a Pause in the
dialling sequence. This can be
useful if your phone is connected
to an internal switchboard, see
page 55.

21

Edit a phonebook entry

1. Press , then scroll to

2. Press or to select

MODIFY ENTRY

PHONEBOOK

and press .

. Press

Phonebook entries are listed
alphabetically.

If the number has more than 12
digits, press again to display
the remaining digits.

to confirm.

To change individual characters

3. Scroll or to the entry you want to edit and

press .

4. Use or to move the cursor through the name,

Use or to move the cursor
underneath the letter you want to
change, then overtype the correct
letter.

and edit using to delete and enter new characters
using the keypad, then press .

5. Use to delete digits and enter the new number

using the keypad, then press .

6. Select a ringer melody (1 to 10), then press .

You hear a confirmation beep.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

22

Caller Display and the calls list

IMPORTANT

To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee
may be payable.

For more information on BT’s
Calling Features, call BT on
Freefone 0800 800 150.

Caller information not available

Occasionally the telephone number
of the caller is not available and
cannot therefore be displayed.

In this case, your BT Freestyle 650
will show one of the following
explanatory messages:

WITHHELD

UNAVAILABLE

INTERNATIONA(L)

OPERATOR

PAYPHONE

RINGBACK

If the telephone number is longer
than 12 digits, then only the first
12 digits will be displayed. The
icon will be displayed to the
right of the number if there are
more digits to view.

If you subscribe to a Caller Display service you can see
your caller’s number on your handset’s display (unless it
has been withheld) before you answer the call. If you have
stored the caller’s name and number in the phonebook
then they will be shown alternately in the display.

Whether you answer a call or not, the caller’s phone
number is stored in the calls list.

When you have new entries in the calls list the icon
will flash in the display.

When all the entries have been viewed, the icon
will disappear.

Up to 40 phone numbers can be stored in the calls list.
When the calls list is full, a new call replaces the oldest.

Each stored number can be up to 20 digits and each
name up to 12 characters long.

View and dial a calls list entry

1. Press to open the Calls list.

2. Press or

repeatedly to scroll through the entries.
For each entry, the caller’s number is displayed, or their
name if a name/number match is found in the phonebook.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

23Caller Display and the calls list

3. When viewing an entry press repeatedly to view the
details for the entry: the caller’s number, and the date
and time the call was received.

4. Press to dial the displayed number.

Or

Press to exit the calls list and return to the idle
screen.

Delete a calls list entry

1. Press to open the Calls list.

2. Press or

repeatedly to scroll to the entry you

want.

DELETE

3. Press .

? is displayed.

4. Press to confirm. The display will show the next
number in the calls list.

Delete all calls list entries

1. Press to open the Calls list.

2. Press

and hold until

DELETE ALL?

is displayed.

3. Press to confirm (or to cancel).

What type of call?

The icon indicates a new call
waiting to be viewed.

The icon will be displayed for
calls that you answered.

The icon will be displayed for
unanswered calls.

If there are no numbers saved in
the Calls list
displayed.

When you reach the start or the
end of the Calls list and there are
no more calls to view, you will hear
a long beep tone.

Using the calls list with additional
handsets

If you are using more than one
handset, each handset has a
separate calls list. A call answered
on one handset will show as
unanswered on another.

EMPTY

will be

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

24

Caller Display and the calls list

You can edit the number
(if required) using and
the keypad, then press .

A quarterly fee may be payable for
this service.

Copy a calls list entry to the phonebook

1. Press to open the Calls list.

2. Press or

repeatedly to scroll to the entry you want

to copy.

twice.

ADD?

3. Press

NAME?

4.

is displayed. Enter the name, then press .

is displayed, press .

5. The Calls list number is displayed, press .

6. Press or to select a ringer melody (1 to 10), then
press . You will hear a confirmation beep.

Call Waiting

Providing you have subscribed to your network provider’s
Call Waiting service, you will hear a soft beep every 5
seconds if an incoming call arrives while you are already
on the phone. This beep is not audible to the person you
are speaking to. The second caller’s number (and name
if stored in the phonebook) will appear on the handset
display.

Instead of the engaged tone, the second caller will hear
an announcement asking them to hold the line.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Speak to a second caller

1. Press to answer the second call and put your current
caller on hold. Press again to return to your first
caller and to switch between both callers.

Or

2. If you want to end the current call and pick up the
waiting call, press . The handset will ring. Press
again to connect to the waiting caller.

The second caller is only charged
from the second you answer, not
while they are waiting to be
connected.

25Caller Display and the calls list

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

26

Using the answering machine

Your BT Freestyle 650 answering machine uses voice
prompts to guide you simply through its operation.

You can operate your answering machine from:

Ready to record

The answering machine is pre-set
to ON, so it’s ready to record
messages as soon as the base is
plugged in.

(Remember to charge the handset
for at least 24 hours first).

The Messages indicator on the
base comes on when the answering
machine is switched on.

• the base

• the handset

®

• remotely, from any other Touchtone

telephone, see

page 37.

Before first using your answering machine you should
set the correct day and time. If you have not done this
already when you set up your phone, please see

Switching the answering machine on/off

Using the base:

1. Press . The machine announces, “Answer on”,
followed by the current outgoing message, or “Answer off”.

Using the handset:

1. Press , scroll to

ANS ON/OFF

2.

is highlighted, press .

3. Press or to select either

TAM SETTINGS

ONorOFF

and press .

and press .

page 9.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Listening to your messages

Sto

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Del

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Play

Play

Play

BT Freestyle 650

Del

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Digital Clarity

Find

Power/In Use

C

harging

Play

When you have messages recorded on your answering
machine, the Messages light will flash.

Using the base:

1. Press and hold . Before each message the day and
time of recording is announced and then the total
number of messages is announced. All messages are
then played back, with the oldest message played back
first. After each message the day and time of recording
are announced.

Or press and release . New messages only will
be played.

During playback:

Pause/resume playback.

Once repeats the current message,

twice plays the

previous message.

Once plays the next message,

twice plays the

message after that.

Deletes the current message and you hear

“Message deleted”.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Stops playback, machine goes back to Answer On.

If no messages are stored on the
answering machine, you will hear,

“You have no messages” or “You
have no new messages”.

Message indicator

Message indicator

Flashes when there are answering
machine messages.

Loudspeaker volume

You can adjust the base
loudspeaker volume at any time. In
standby, you hear a beep which
gets louder or softer. A double
beep signifies the highest or lowest
setting. Use the and
buttons.

27Using the answering machine

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Sto

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Del

28 Using the answering machine

Cancel operation

Press to end any operation at
any time.

You will need to place the handset
to your ear to hear the message(s).

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

At the end of playback:

The machine announces, “End of messages. To delete all
messages, press delete”

. The machine gives you 8

seconds during which you can press:

to delete

all messages; or

to cancel message deletion. This will also restore
any messages you have selected individually for deleting.
Any messages not deleted are saved.

You will hear a beep to signal when 8 seconds have elapsed.

Using the handset:

1. Press ,

NEW MSG

2.
press to play

ALL MSG

PLAY MESSAGE

is highlighted, press .

is highlighted and the number of new messages,

new messages only or scroll to

and press to play all your messages.

During playback:

Press or to adjust the playback volume.

Press or

Press or

once to repeat the current message.

twice to play the previous message.

Press or to play the next message.

Press to delete the current message. You will hear,

‘Message deleted’.

At the end of playback:

You will hear, “End of messages. To delete all messages,
press delete”

hear,

. To delete all messages, press , you will

“All messages deleted”. If you do not press any
buttons during the countdown the display will return to
idle and any messages you selected individually for
deletion will be saved.

Outgoing messages

The outgoing message (OGM) is the greeting a caller
hears when the answering machine picks up their call.
Your BT Freestyle 650 gives you a choice of two pre­recorded outgoing messages, one for Answer and Record
and one for Answer Only.

Answer and Record

Callers hear the announcement and are able to leave a
message for you. The pre-recorded message is,

your call cannot be taken at the moment, so please leave
your message after the tone.”

Answer only

Callers hear an announcement but cannot leave a message.
The pre-recorded message is,

“Hello, your call cannot be
taken at the moment, and you cannot leave a message, so
please call later.”

“Hello,

29Using the answering machine

Personalise your OGM

To record your own outgoing
message, see ‘Record your own
outgoing message’, see page 30.

The answering machine is pre-set
to Answer and Record mode.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Ski

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Ski

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30 Using the answering machine

If you only want to hear the current
message just press the button.

Your own outgoing message can
be up to 3 minutes long.

Please ensure you speak into the
microphone on the base when
recording.

Select and play outgoing message

Using the base:

1. Press and hold until you hear, “Please select
outgoing message.”

2. For Answer and Record, press or for Answer Only
press . The selected message is played.

Using the handset:

1. Press , scroll to

2. Scroll to

ANS MODE

3. Press or to select either

TAM SETTINGS

and press .

ANS AND REC

and press .

or

ANS ONLY

and press to confirm.

Record your own outgoing message(s)

Using the base:

1. Press and hold until you hear, “Please select
outgoing message.”

2. Press and keep holding to select Answer and

or press and keep holding for Answer

Record

, until you hear, “Please speak after the tone. To end

Only

recording release the button.”

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

3. After the beep, record your message. Release the button
to end recording. Your new outgoing message is played.

Using the handset:

1. Press , scroll to

2. Scroll to

3. Scroll to

OGM SETTING

RECORD OGM

4. Press or to select either

TAM SETTINGS

and press .

and press .

ANS AND REC

and press .

or

ANS ONLY

and press to confirm.

5. Place the handset to your ear. You will hear,

speak after the tone. To end recording, press #”

“Please

.

6. After the long beep speak your message slowly and
clearly into the handset, to end recording press .
Your message will then be played back to you through
the handset.

To re-instate the pre-recorded outgoing message

You can delete your own outgoing message and return to
the pre-recorded outgoing message.

Using the base:

1. Press and hold until you hear, “Please select
outgoing message.”

31Using the answering machine

You can only delete your own
outgoing message, not the pre­recorded message.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Del

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32 Using the answering machine

2. Press to select Answer and Record or press

for

Answer Only. The selected message to play.

During playback, press . The machine will stop

3.
playing your outgoing message and will revert to and
play the pre-recorded outgoing message.

Using the handset:

1. Press , scroll to

2. Scroll to

3. Scroll to

OGM SETTING

DELETE OGM

4. Press or to select either

TAM SETTINGS

and press .

and press .

ANS AND REC

and press .

or

ANS ONLY

and press to confirm. Your personal OGM has been
deleted and the pre-recorded OGM will be played.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Answer delay

SkipSki

p

Answer delay is the number of times your BT Freestyle
650 rings before the answering machine picks up calls
and starts playing the outgoing message to callers.
You can choose between 2–9 rings, or Time Saver.
The default setting is 6 rings.

Adjust answer delay

Using the base:

1. Press . The machine announces, “Calls will be
answered after X rings.”

2. Press and hold . The machine announces the
settings in turn.
answer delay you want. The new setting is announced.

Using the handset:

1. Press , scroll to

2. Scroll to
will display the current setting.

3. Press or to select the number of rings required
and press to confirm.

Release the button when you hear the

ANS DELAY

TAM SETTINGS

and press . The handset

and press .

What is Time Saver?

Time Saver can save you the cost of
a call when you want to ring in to
find out if you have new messages
(see ‘Remote access’, page 37).

If you have new messages, your
answering machine answers after
2 rings. If you do not have new
messages, it answers after 6 rings.
This gives you a chance to hang up
before the line is connected.

33Using the answering machine

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Del

34 Using the answering machine

IMPORTANT

You should change the security PIN
from the original setting of 000.

Memos can only be recorded using
the handset.

To listen to memos, see ‘Listening
to your messages’,

page 27.

Security PIN

Your 3-digit PIN lets you access your answering machine
remotely from another phone. For security reasons, it is
recommended that you change the PIN from the original
setting of 000.

Change the security PIN

1. Using the handset, press , scroll to

TAM SETTINGS

and press .

2. Scroll to

REMOTE CODE

and press . The handset

will display the current code.

3. Enter a new code and then press to confirm.

Check the security PIN

1. Press on the base. The security PIN is announced.

Record a memo

You can record memo messages for other users which
can be played back just like normal messages.

1. Using the handset, press , scroll to
and press .

TAM SETTINGS

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

35Using the answering machine

2. Scroll to
handset to you ear and you will hear,

the tone. To end recording, press

MEMO REC

and press . Place the

“Please speak after

” then a beep is heard.

3. You can now record your memo by speaking into the
handset, press to end recording.

Memory full

When the recording memory has been used up or a
maximum of 59 messages have been received, no more
messages can be taken. The machine will switch to
Answer Only mode and play future callers the message,

“Hello your call cannot be taken at the moment and you
cannot leave a message, so please call later.”

You must delete existing messages before new ones can
be recorded.

Memory full during a call

When there is approximately 30 seconds of recording
memory left, the caller will hear,

call within 30 seconds.”

If the memory runs out or the maximum message length
of 3 minutes is reached while a caller is leaving a message,
the call is ended.

“Please complete your

When the answering machine
memory is full the Message light
on the base will flash steadily every
half a second.

See ‘Listening to your messages’
on

page 27 for instructions on how

to delete messages.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

36 Using the answering machine

Loudspeaker volume

Use the and buttons.

Call screening

When the answering machine is switched on, you can
use the loudspeaker to listen to callers leaving their
messages.

1. Press to interrupt and speak to the caller.
Any message they have already recorded will be kept.

Power failure

If the mains power is lost, your answering machine will
keep many personalised settings when it is switched on.

The settings after a power failure will be:

Outgoing message . . . . . .As last set by you

Answer Delay . . . . . . . . . .As last set by you

On/Off . . . . . . . . . . . . . . .As last set by you

Message indicator . . . . . . .Flashing, if any messages

have been recorded

Messages . . . . . . . . . . . . .Saved

Volume . . . . . . . . . . . . . . .As last set by you

or level 5 default

PIN . . . . . . . . . . . . . . . . . .As last set by you

or 000 default

Day/time . . . . . . . . . . . . . .Saturday 12:01 PM

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Remote access

You can operate your answering machine from any modern
Touchtone
entering a 3-digit security PIN.

Using a PIN code prevents other people from accessing
your machine without permission.

Switch on your answering machine from
another phone

If you forget to switch on your answering machine, you
can do it from another phone.

1. Dial your phone number and let it ring. After 20 rings,
your answering machine will switch on.

™

phone by calling your BT Freestyle 650 and

Using the answering machine

The default PIN code is 000.

37

Operating your answering machine from
another phone

1. Call your BT Freestyle 650. When you hear the outgoing
message, press .

2. The machine announces,

“Please enter your security code”.
Use the phone’s keypad to enter your 3-digit PIN (default
PIN: 0000). The machine announces,

messages”,

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

and they are played.

“You have ‘x’ new

If you make a mistake when
entering your PIN you will hear,

“Incorrect security code, please enter
your security code.” Enter the

correct PIN. The default PIN code
is 000.

If you make a mistake again, you
will hear,

“Incorrect security code” ,

then a beep and the machine will
hang up.

If you pause for over a minute
without entering the code, the
machine will hang up.

38

Using the answering machine

If you leave the machine on pause
for over 1 minute it will announce,
“Thank you for calling,” and
hang up.

Delete all messages

To delete all messages, press
when prompted at the end of
playback.

3. Using the phone’s keypad you can replay, pause, skip or
delete messages and adjust settings.

To hear the menu options.

To play/pause/restart your messages.

To play new messages only.

Once to repeat the current message; twice to skip back to
previous messages.

To delete the current message.

Once to skip to the next message; twice to skip to the
message after.

To switch the answering machine on or off.

To play the outgoing message menu, see ‘Outgoing
message menu’ on the following page.

To set a new security PIN. Follow the voice prompts.

There are two options:

hear the day and time, press .

To

set the day and time, press . Follow the voice

To
prompts, when you are asked to,

after the tone”

:

“Enter the Day and Time

Enter the day: 1= Sunday to 7 = Saturday.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Enter hours then minutes using the 24-hour clock, e.g.
1340 for 1:40pm.

4. Hang up the phone to end remote access.

Outgoing message menu

You can record an outgoing message (OGM) and set the
message type from another telephone.

During message playback, press . The machine

1.
announces,

“Outgoing message menu” :

To play OGM.

To record Answer and Record OGM.

To record Answer Only OGM.

To select Answer and Record OGM.

To select Answer Only OGM.

To hear OGM menu again.

To hear main menu again.

2. When you have selected the option you want, follow the
simple voice prompts.

Using the answering machine

39

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

40

Handset settings

To exit and return to the idle
display at any time, press
repeatedly.

The default setting is 1.

You can also assign a different
ringer melody to entries in your
phonebook,

The default setting is 3.

see page 20.

Handset ringer melody and volume

You have a choice of 10 melodies and 5 volume levels
(or OFF). You can change the external ringer (ring for an
external incoming call) or the internal ringer (ring for an
internal call).

To change the external ringer melody

1. Press , scroll to

2. Scroll to
melody is played.

3. Press or to hear and select a melody then press

4. Press

To change the external ringer volume

1. Press , scroll to

2. Scroll to
setting is played.

3. Press or to select a volume then press .
The handset gives a confirmation tone.

4. Press

EXT MELODY

. The handset gives a confirmation tone.

repeatedly to return to the idle screen.

EXT RING VOL

repeatedly to return to the idle screen.

HANDSET

and press . The current

HANDSET

and press .

and press .

and press . The current

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

To change the internal ringer melody

1. Press , scroll to

2. Scroll to

INT MELODY

HANDSET

and press .

and press . The current

melody is played.

3. Press or to hear and select a melody then press
. The handset gives a confirmation tone.

4. Press

repeatedly to return to the idle screen.

To change the internal ringer volume

1. Press , scroll to

2. Scroll to

INT RING VOL

HANDSET

and press .

and press . The current

setting is played.

3. Press or to select a volume then press .

The handset gives a confirmation tone.

4. Press

repeatedly to return to the idle screen.

Handset settings

The default setting is 1.

The default setting is 3.

41

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

42 Handset settings

The default settings:
Battery low beeps=LOW
Keytone beeps=ON
Out of range beeps=OFF

Please note

Beeps which confirm settings
cannot be switched off.

Key beeps

You can set your BT Freestyle 650 handset to alert you
to certain situations by beeping:

• If the battery is low

• If you go out of range of the base

• To beep as confirmation each time a handset button
is pressed.

These beeps can be switched ON or OFF.

Switch beeps on/off

1. Press , scroll to

2. Display shows

BEEP

3. Press or to select the alert you want ot set on/off
then press .

KEYTONE

LOW BATTERY

OUT RANGE

– for handset button beeps

– for low battery warning beeps

– for out of range warning beeps

4. Press or to select
The handset gives a confirmation tone.

5. Press

repeatedly to return to the idle screen.

HANDSET

and press .

. Press to confirm.

ON

or

OFF

then press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Auto Answer

When you receive a call, you can answer it by lifting the
handset off the base station, this is called auto answer.
When you switch auto answer off, all calls must be
answered by pressing .

1. Press , scroll to

2. Display shows
press .

3. Press or to select
The handset gives a confirmation tone.

4. Press

BEEP

repeatedly to return to the idle screen.

HANDSET

. Scroll to

ON

and press .

AUTO ANSWER

or

OFF

then press .

and

Selecting a display language

You can select from 17 different display languages for
your BT Freestyle 650.

1. Press , scroll to

2. Scroll to

3. Press or until the language you require is shown
then press . The handset gives a confirmation tone.

4. Press

LANGUAGE

repeatedly to return to the idle screen.

HANDSET

and press .

and press .

43Handset settings

The default setting is ON.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

44

Handset settings

WARNING

While key lock is switched on,
it is NOT possible to make calls,
including calls to emergency
numbers (999/112).

Key lock on/off

You can lock the keypad so that it cannot be used
accidentally while carrying the handset around.

To switch key lock on:

1. Press , scroll to

2. Scroll to

KEY LOCK?

The icon is displayed on the idle screen while the
keypad is locked.

To switch key lock off:

1. Press any button and the display shows

2. Press and the display returns to the idle screen.

Quick key lock

1. Press and hold for 3 seconds.

HANDSET

and press .

and press to confirm.

PRESS *

.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Naming a handset

Each handset registered to the base is assigned a
number. You can give a handset a name as well as a

ANNE

number to match the user or location e.g.

OFFICE

. The name can be up to 10 characters long.

1. Press , scroll to

2. Scroll to

NAME

HANDSET

and press to confirm.

and press .

3. Use to delete the existing name. Enter a new name
using the keypad, then press .

4. Press

repeatedly to return to the idle screen.

Set the alarm

1. Press , scroll to

2. Scroll to

ALARM SET

3. Press or to select

DATE-TIME

and press .

and press to confirm.

ON

or

OFF

then press .

4. Use the keypad to enter the time you want the alarm to
sound, e.g. 07--30 for 7.30 am.

or

Handset settings

The handset name will only be
displayed for approximately 20
seconds when no button is pressed.

To silence the alarm

When the alarm sounds, press any
button to turn it off.

45

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

46

Base settings

To exit and return to the idle
display at any time, press
repeatedly.

The default PIN is 0000.

You can make a note of your new
base PIN using the space provided
on page 62.

Security PIN

Your BT Freestyle 650 has a security PIN code which you
will need to change some of the base settings. The
default setting is 0000. You may want to change this to
prevent unauthorised changes to your settings.

To change the base PIN code

1. Press , scroll to

2. Scroll to

PIN?

3. Enter your old 4 digit PIN then press .

NEW PIN

4. Enter your new 4 digit PIN then press

RETYPE

5. Enter your new 4 digit PIN again for verification then
press . The handset beeps to confirm.

6. Press

PIN CODE

is displayed.

is displayed.

is displayed.

twice to return to the idle screen.

SETUP

and press

and press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

De-register a handset from the base

1. Press , scroll to

2. Scroll to

PIN?

DEL HANDSET

is displayed.

3. Enter your 4 digit PIN then press

HANDSET?

is displayed.

4. Enter the handset number you want to de-register, you will
hear a beep, then press .

5. Press twice to return to the idle screen.

SETUP

and press .

and press .

.

Base ringer melody and volume

Base settings

You cannot de-register the handset
you are using. One handset must
remain registered to the base at
any time.

If you enter a handset number that
does not exist, you will hear a
long beep.

47

To change the ringer melody

1. Press , scroll to

2. Scroll to

BASE MELODY

SETUP

and press . The current

and press .

You have a choice of 5 melodies
and 5 volume levels (or OFF).

The default setting is 1.

melody is played.

3. Press or to hear and select a melody then press

to select.

4. Press

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

twice to return to the idle screen.

48

Base settings

The default setting is 3.

To change the ringer volume

1. Press , scroll to

BASE VOLUME

2.

3. Press or to hear and select a volume level then
press . The handset gives a confirmation tone.

4. Press

is displayed, press .

twice to return to the idle screen.

SETUP

and press .

Reset the handset and base

1. Press , scroll to

2. Scroll to

3. Enter your 4 digit PIN then press . Display will show

CONFIRM?

will reset itself to the default settings.

DEFAULT

. Press to select. Your BT Freestyle 650

SETUP

and press .

and press .

PIN?

is displayed.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Reset if you have forgotten your PIN code

1. Remove the handset batteries .

2. Press and hold as you replace the batteries. Wait
until the display shows

DEFAULT

.

3. Press to confirm. After a few seconds the base will
beep and the handset and base will reset automatically.

Base settings

WARNING

If you reset the handset and base,
you will lose any names or
numbers stored in the phonebook,
redial list and calls list.

49

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Find

EXT

INT

50

Using additional handsets

IMPORTANT

You must choose a handset that is
GAP compatible to use with your
BT Freestyle 650.

You can register up to 5 handsets
to one BT Freestyle 650 base.

If you purchase a new handset to use with your BT
Freestyle 650 it will have to be registered to the base.
You will need to do this before you can use it.

If you have purchased a BT Freestyle 650 multiple pack
any additional handsets comes pre-registered to the
base. With 2 or more handsets, you can make internal
calls, page handsets and transfer external calls between
your handsets.

Registering a new handset to your
BT Freestyle 650 base

At the new handset:

1. Follow the new handset’s user guide to set the handset
in registration mode.

If the handset does not locate the
base, the handset will return to the
previous menu. Try to register
again by using a different available
base number. Ensure that you are
in close vicinity of the base.

At the BT Freestyle 650 base:

2. Press and hold the base button for at least 30
seconds, until you hear the validation tone (two beeps),

release the button.

then

Making internal calls

The icon is displayed on both
handsets during an internal call.

You can make internal calls between two BT Freestyle
650 handsets.

1. Press .

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

2. Enter the other handset number using the keypad

Find

(

1 or 2). The called handset will ring and show the

calling handset’s number.

If there is no response, press to end the call at your
handset.

Receiving internal calls

1. When the handset rings, press to answer.

2. Press again to end the call.

Find a handset/Paging

You can alert handset users that they are wanted or
locate a missing handset. Paging calls cannot be
answered by a handset.

1. Press on the base. The handset(s) and base will ring
for 30 seconds.

2. Press any button on the handset(s), or press again on the
base to stop the paging ring.

Using additional handsets

51

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

52

Using additional handsets

Transferring calls

You can transfer an external call to the other handset.

During an external call:

1. Press and the number of the other handset.
Your caller is put on hold. The other handset will ring.

2. When the handset answers, press to transfer the call.

If the other handset does not answer, press to talk
to the caller again.

3-Way conference call

During an external call you can invite another handset to
join the conversation.

During your call:

1. Press . Your external caller is put on hold.
Enter the handset number you want to call (e.g.

1–5).

2. When the receiving handset answers, press to begin
the conference call.

3. Press on either handset to leave the conference
call. The second handset will remain connected to the
external caller.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Find

Using additional bases

53

Your BT Freestyle 650 handset can be registered to up
to 4 other bases.

Registering your BT Freestyle 650 handset to
another base

On the base:

1. Press and hold to put the base into registration mode.

The base beeps and the In use light flashes while the
handset is being registered.

On the handset:

2. Press .

3. Press until

4. Press until

BASE 1 2 3 4

5.
currently registered to will flash.

6. Enter the number of the base you want to register to.

SEARCHING 1

you are searching for).

When the base is located, you will hear a confirmation
tone and

REGISTER

REG BASE

will be displayed. The base that you are

is displayed (where 1 is the base number

PIN?

will be displayed.

is displayed then press .

is displayed then press .

IMPORTANT

You can only register your BT
Freestyle 650 handset to another
base if it is GAP compatible

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

54

Using additional bases

The default PIN code is 0000.

If registration is unsuccessful, after
1 minute, the handset will display
the list of registered bases and you
can try again or select another
base to use.

If you are in an environment where
there is a lot of electrical
interference you may experience
difficulty registering to a base.

If

AUTO

is selected the handset will
automatically link to another base
with a strong signal, if the signal it
is currently receiving from its
present base becomes very poor.

7. Enter the base PIN code and press . You hear a
tone to confirm you have entered the correct code and
the handset returns to idle mode.

Once registered, you will hear a confirmation tone and
the next available handset number is allocated and
shown in the display.

Selecting a base to use

If your handset has been registered to more than one
base you can select which one it uses.

1. Press .

2. Press until

SELECT BASE

3.

4.

AUTO

is displayed, press to select the base you want

REGISTER

is displayed, press .

is displayed then press .

to use (all bases that your handset is registered to will be
displayed).

When the handset locates the selected base you will hear
a confirmation tone.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Switchboard use

Switchboard external line access code

You may need to enter an access code (e.g. 9) in order to
get an outside line. So that the switchboard has time to
pick up an outside line, you may also need to add a
Pause after the access code.

A Pause lasts 3 seconds. You can Pause dialling at any
time by pressing the button.

To insert a pause

1. Begin storing a number and press and hold where a
pause is needed.

Recall

The button is used when connected to certain
switchboards, e.g. to transfer calls, and for some

BT Calling Features or those services available via your
network provider.

P is shown in the display.

Switchboard compatibility

This product is intended for use
within the UK for connection to
public telephone network and
compatible switchboards, which
support tone dialling and timed
break recall. If in doubt please
consult your network service
provider.

For more information on storing
numbers see ‘Store a phonebook
entry’ on page 20.

Pause

You may also need to insert a
pause when storing international
dialling codes, charge card
numbers and with other tele­banking facilities.

55

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

56

Switchboard use

Dialling mode

Your BT Freestyle 650 is set to tone dialling. If required
you can switch it to pulse dialling.

SETUP

1. Press , scroll to

2. Press until

3. Press or to select either

DIAL

then press .

4. Press

Temporary change to tone dialling mode

If you have set your BT Freestyle 650 to Pulse dialling,
you can temporarily switch to Tone dialling during a call.

1. Press , then press , then dial the number as normal.

Your BT Freestyle 650 will switch to Tone dialling only for
the duration of this call.

2. Press and hold before you store the number in the
phonebook.

DIAL MODE

twice to return to the idle screen.

*

is displayed.

and press .

is displayed then press .

TONE DIAL

or

PULSE

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Help

Many common problems are caused by the telephone and power cables being incorrectly
connected, not connected at all, or the power being turned off. Please check that your
BT Freestyle 650 has been correctly set up, see page 7, before ringing the Helpline.

Customer Helpline

Call the dedicated BT Freestyle Helpline on 0870 605 8047 or email
[e-mail].

• if you are having difficulties using your BT Freestyle 650.

• if you need replacement batteries or mains power lead.

No display

• The batteries may be flat or dead. Recharge or replace the batteries, see page 8.

No dial tone

• Is the telephone line cord plugged into the telephone wall socket?
Check that the base station is connected to the mains power and switched on.

You cannot link up with the base station

• Is the icon flashing in the display? The mains power cable may not be connected at the
base or switched on.

• Are you in range of the base? Move closer to the base.

• The batteries could be low or flat. Recharge or replace the batteries.

57

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

58

Help

No ring on the handset

• Check that the base station is plugged into the phone socket and that the mains power
is switched on.

• The ringer volume may be set too low for you. See page 40 to adjust the volume.

Buzzing noise on my radio, TV, computer or hearing aid

• Sometimes your BT Freestyle 650 can interfere with other electrical equipment if it is
placed too close. It is recommended that you place your BT Freestyle 650 at least one
metre away from such appliances to avoid any risk of interference.

The handset charger is not working

• Check that the power adaptor is properly plugged into the charger.
Make sure your handset has slotted correctly into the charger.

• Check the batteries are fitted correctly into the handset.

• Check the base is plugged into a working mains power socket and that the power is
switched on.

• Are you using the correct power adaptor?

Caller’s number is not displayed even though you have subscribed to a Caller
Display service

• The number has been withheld by the caller, is unavailable or is an international call,
see page 22.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Caller’s name is not displayed even though their number is stored in the
Phonebook

• When storing Phonebook numbers, you must remember to store the full number,
including the dialling code. Only exact name/number matches will allow the name to
be displayed.

Answering machine does not record any messages

• The memory may be full. Play and delete old messages, see page 27.

Answering machine messages have the wrong date and time

• Have you set the date and time? See page 9.

Cannot access your messages from another phone

• Have you changed the remote access security PIN code? See page 34. Always keep
a note of the new PIN code in a safe place.

Help

59

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

60

General information

Safety

General

• Only use the power supply included with the

product. Using an unauthorised power supply will
invalidate your guarantee and may damage the
telephone. The item code for the base mains
power supply is 005391. If you have purchased a
BT Freestyle 650 multiple pack, the item code for
the charger mains power supply is 015124.

• For the handset use only approved Nickel Metal

Hydride (NiMH) rechargeable batteries. Never
use other batteries or conventional alkaline
batteries. They could lead to a short circuit or
destroy the battery casing.

• Recommended batteries should have a power

rating of 550mAh 1.2V. Batteries are available
from the BT Freestyle 650 Helpline 0870 605

8047.

• Do not open the handset or base (other than to

change batteries). This could expose you to high
voltages or other risks. Contact the Helpline for
all repairs.

• It is recommended that advice from a qualified

medical expert be sought before using this
product in the vicinity of emergency/intensive
care medical equipment.

• It is recommended that if you have a pacemaker

fitted you check with a medical expert before
using this product.

• Your product may interfere with other electrical

equipment, e.g. TV and radio sets, clock/alarms
and computers if placed too close. It is
recommended that you place your product at
least one metre away from such appliances to
minimise any risk of interference.

• Never dispose of batteries in a fire. There is a

serious risk of explosion and/or the release of
highly toxic chemicals.

Hearing aid?

Please note that the BT Freestyle 650 works by
sending radio signals between the handset and base.
These signals may interfere with some hearing aids,
causing a humming noise.

IMPORTANT

This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for access
to emergency services.

Cleaning

Simply clean the handset and base with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static
shock.

Environmental

• Do not expose to direct sunlight.

• The product may heat up when the batteries are

being recharged. This is normal. However, we
recommend that you do not place the product on
antique/veneered wood to avoid damage.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

General information

61

• Do not stand your product on carpets or other

surfaces which generate fibres, or place it in
locations preventing the free flow of air over its
surfaces.

• Do not submerge any part of your product in

water and do not use it in damp conditions, such
as bathrooms.

• Do not expose your product to fire, explosive or

other hazardous conditions.

• There is a slight chance that your phone could be

damaged by an electrical storm. We recommend
that you unplug the power and telephone line
cord for the duration of the storm.

Product disposal instructions

The symbol shown here and on the product
means that the product is classed as Electrical or
Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.

The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimise
the impact on the environment, treat any
hazardous substances and avoid the increasing
landfill.

Product disposal instructions for
residential users

When you have no further use for it, please
remove any batteries and dispose of them and
the product as per your local authority’s recycling
processes. For more information please contact
your local authority or the retailer where the
product was purchased.

Product disposal instructions for business
users

Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not
mixed with other commercial waste for disposal.

Guarantee

Your BT Freestyle 650 digital cordless telephone
answering machine is guaranteed for a period of
12 months from the date of purchase.

Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the BT
Freestyle 650, or any component thereof, (other
than batteries), which is identified as faulty or
below standard, or as a result of inferior
workmanship or materials. Products over 28 days
old from the date of purchase may be replaced
with a refurbished or repaired product.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

62

General information

The conditions of this guarantee are:

• The guarantee shall only apply to defects that

occur within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent as

instructed.

• This guarantee does not cover any faults or

defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.

• This guarantee does not affect your statutory

rights.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt.

Enter your base PIN here:

Within the 12 month guarantee period:

If you experience difficulty using the product,
prior to returning it, please read the ‘Help’
section beginning on page 58, or contact the
BT Freestyle 650 Helpline on 0870 605 8047, or
email [e-mail].

In the unlikely event of a defect occurring, please
follow the Helpline’s instructions for replacement
or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
contact BT’s approved repair agent, Helpdesk
Solutions on 0870 240 5029 or a local qualified
repairer.

If you have to return your BT Freestyle 650

If the Helpline is unable to remedy your problem
they will ask you to return the product. Where
possible, pack the product in its original
packaging. Please remember to include all parts,
including the line cords, power supply units and
the original batteries. (Please note that we
cannot take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.

[ / / / ]

(See page 46 for more information)

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

General information

63

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to
calculate the number of items which may be
connected to any other telephone line. Your BT
Freestyle 650 has a REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is exceeded, the
telephone may not ring. With different telephone
types there is no guarantee of ringing, even when
the REN is less than 4.

Only use the approved base mains power supply,
item code 015123.

Only use the approved charger mains power
supply, item code 015124 (BT Freestyle 650
multiple pack users only).

Only use approved AAA NiMH rechargeable
batteries.

R&TTE

This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment
Directive 1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies, declares that this
BT Freestyle 650 is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT
Freestyle 650 is published on the website:
http://www.suncorptech.com/bt

Switchboard compatibility

This product is intended for use within the UK
for connection to public telephone network and
compatible switchboards, which support tone
dialling and timed break recall. If in doubt please
consult your network service provider.

If you experience any problems, please call the Helpline on 0870 605 8047 or email [e-mail]

Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publication are
subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2006.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freestyle 650 Issue 2 (09/06) 2
Designed and produced by The Art & Design Partnership Ltd.
Printed in China