BT Freestyle 65 User Manual

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Freestyle 65

Combined Cordless Telephone & Digital
Answering Machine

User

Guide

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Please open this page for an
‘at a glance’ guide to your
Freestyle 65

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Please open this page for a
further ‘at a glance’ guide to your
Freestyle 65

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

1

At a glance

Aerial

Should be extended to
obtain the best signal
and reception available,
see page 7.

Keypad

Recall button

For use with a
switchboard/PBX and
BT Select Services, see
pages 16 and 41.

Redial button

Redials the last number
called, or press to enter
a pause in a stored
number, see page 12.

Talk button

Press to make or receive
a call, see page 11.

Light

Indicates when the

handset rings, is in use

or, if the handset battery

needs recharging,

see page 8.

Screen/Menu

and Secrecy/Music

on hold button

Allows you to access the

answering machine menu,

see page 28.

Allows you to hear a caller

leaving a message. You can

then choose to take the call

or not, see page 31.

Also press to mute the call

so your caller cannot

hear you. You and your

caller will hear music

while on hold, see page 12.

Directory button

Allows you to store and dial

up to 10 numbers in the

memory, see page 13.

e

e

r

n

c

S

M

u

e

n

Telephone line cord socket

Only plug the telephone line
cord into the wall socket when
the handset has been charged
for 24 hours, see page 8.

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

2

In Use

Charging

Skip

Page

In Use light

Flashes when the handset
is in use.

Charging light

Comes on to indicate
charging when the
handset is on the base.

Delete

Deletes recorded
messages and memos,
see page 26.

Volume

Adjust the loudspeaker
volume, see page 18.

Stop

To stop message
playback, see page 26.

Play

Lets you play
and pause your
messages, see
page 25.

Skip forward

Lets you skip
forward through
your messages and
memos, see page 26.

Allows you to select
your Answer Only
outgoing message,
see page 22.

Also allows you to
set the ring delay,
see page 19.

Skip backward

Lets you skip backwards through
your messages and memos, see page 26.

Allows you to select your Answer and Record
outgoing message, see page 22. Also allows you to
switch the audible message alert on or of f, see page 19.

Answer on/off

Switches the answering machine on and off,
see page 18. Also allows you to select your
outgoing message, see page 22 .

Message display LED

Indicates when the
answering machine is on
or off and when the power
is on. See page 17.

Handset hook

Rotate for wall mounting,
see page 45.

Mains power socket

Page button

Press to page the
handset, see page 15.

Big buttons

Larger buttons designed for

ease of use, especially for
those with poor eyesight, a disability or
the elderly.

Add up to 3
additional handsets

Use up to 3 additional
handsets with each base.

10 number directory

Allows you to store up to 10

of your most frequently used
numbers in the memory so they can be
easily dialled.

Screen/Menu/Music on hold

Allows you to hear a caller

leaving a message, so you can
then choose whether to take the call or
not. You can mute a call and speak to
someone else in the room without your
caller hearing. You and your caller will
hear music whilst on hold.

3

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Key features

Digital answering machine

No tape to worr y about. Up

to a maximum of 13 minutes
recording time, including your outgoing
message. Pre-recorded outgoing
messages let you use your Freestyle 65
straight away with the option of
recording your own outgoing message
at any time.

Memo facility

Allows you to leave memo

messages for other users.

Fast forward playback

The Skip buttons allow quick

and easy fast forwarding
during message playback.

Inductive Coupler

The Freestyle 65 is fitted

with an Inductive Coupler to
improve the sound quality for people
using Hearing Aids.

NOTEPAD

e

e

r

n

c

S

M

u

e

n

4

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

In this guide

At a glance 1

Key features 3

Introduction 5

Safety information 6

Setting up 7

Using your Freestyle 65 11

Making and receiving calls 11
Last number redial 12
Secrecy/Music on hold 12
Directory 13
Base ringer volume 15
Paging 15
Call Waiting 16

Setting up and personalising
your answering machine 17

Message display on the
base station 17

Answer delay 18
Audible message alert 19
Outgoing messages 20

Using the Freestyle 65
answering machine via
the base unit 25

Using the Freestyle 65
answering machine via
the handset 28

Remote access 32

Time Saver 33
Operating the answering

machine 33

Using Freestyle 6
Additional Handsets 35

Registering your handset 35
Transferring calls 37

General information 38

Guarantee 38
If you have to return your product 38
Technical information 39
Batteries 39
Call security 40
Switchboard compatibility 40
Switchboard access codes 40

Help and advice 42

Wall mounting 44

Handset hook 45

Index 46

Wall mounting template 48

Note

There is a detailed INDEX at the end of this guide, see page 46.

5

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

For your records

For guarantee purposes proof of
purchase is required, so please keep
your receipt.

Introduction

Date of purchase:

Place of purchase:

Serial number:

(on the underside of the base unit)

HELPLINE

If you have problems with your phone,
call the Freestyle 65 Helpline on
08706 058 047.

Your Freestyle 65 is designed for ease
of use and made to the high standards
set by BT.

You can expect your Freestyle 65 to
provide many years of quality service.
Please read the instructions carefully
before use and keep this user guide for
future reference.

Unpacking your
Freestyle 65

Check that your Freestyle 65 is
complete. If anything is missing, please
contact your place of purchase
immediately.

Freestyle 65 handset.

Freestyle 65 base unit.

Power supply unit.

Telephone line cord
(pre-connected).

Wall plugs and
mounting screws.

In Use

Skip

Charging

Del

6

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Safety information

General

Only use the power supply unit
included with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. The item
number for the power supply unit
is 872264.

For the handset use only approved
rechargeable battery pack. Under
no circumstances should non­rechargeable batteries be used.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.

Radio signals transmitted between
the handset and base may cause
interference to some hearing aids.

Do not dismantle the handset or
base station. This could expose you
to high voltages or other risks.
Contact the Helpline for repairs.

Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.

Cleaning

Simply clean the handset and base
station with a damp (not wet) cloth,
or an antistatic wipe. Never use
household polish as this will damage
the product. Never use a dry cloth
as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when
the batteries are being recharged.
This is normal. However, to avoid
damage we recommend that you
do not place the product on
antique/veneered wood.

Do not expose your product to
fire, explosive or other hazardous
conditions.

There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the
duration of the storm.

7

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Setting up

Follow these steps to set up your Freestyle 65 ready for use.

Plan the location

Situate your Freestyle 65 close enough
to the mains power socket and telephone
socket so that the cables will reach.

Make sure it is at least 1 metre away
from other electrical products to avoid
interference.

Do not situate the product in the
bathroom or other humid areas.

Your Freestyle 65 works by sending and
receiving radio signals between the base
unit and the handset.

The strength of the signal depends on
where you site the base unit and how
the aerial is deployed.

The higher the base unit is located,
the better. An upstairs room is ideal.

Your product can be wall mounted, for
more information see page 44.

2 Plug the power supply

cord into the back of the
base unit

1 Handset aerial

Your Freestyle 65 handset uses a
compact aerial which we recommend
you pull out when on a call to obtain
the best signal and reception available.

8

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

Do not connect the telephone line cord
to the phone socket until the handset
is fully charged. This will prevent the
risk of the phone being answered
before the batteries are charged, which
may prevent them from reaching
maximum capacity.

Note

When fully charged and in good
condition, the handset will provide up
to 7 hours talktime or 72 hours
standby.

If the handset battery is running low,
the light on the handset will flash
every 10-15 seconds.

If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.

Place the handset on the base unit to
recharge.

However, the charge capacity of
rechargeable batteries will reduce with
time as they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be replaced.
New batteries can be obtained from
the Helpline. Please see page 39 for
instructions on how to install a new
battery pack.

To get the longest possible life from
your battery, leave the handset off the
base unit for a few hours each day.

4 Charge the handset

When you first use your Freestyle 65,
the rechargeable battery in the

handset needs charging for 24 hours.

Place the handset on the base unit,
ensuring the contacts are touching.

The red CHARGING light will come on.

The charging light will remain
constantly lit while the handset is
placed on the base unit, even when the
handset batteries are fully charged.

3 Connect the base unit

power supply to a power
socket

The power supply unit must remain
plugged in all the time.

9

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

5 When the handset has

been charged for 24 hours
plug the other end of the
line cord into the
telephone wall socket

6 To set the day and time

The message counter on the
base unit will flash between 0
and C until the day and time
are set.

The day and time must be set
using the Freestyle 65 handset.

Your Freestyle 65 automatically
adds the day and time to all
messages and memos received.

When you first switch the
power on, the clock is set to
Sunday, 12.01pm. You can
change the day and time as
required.

Press the SCREEN/MENU
button, on the Freestyle 65
handset. The main menu
announcements are

automatically announced
through the handset earpiece
when the SCREEN/MENU
button is pressed.

Press the 0 button. The prompt
will announce, “To set day and

time press

✱

, to confirm day

and time press #”.

(Please note that if you press
the

#

button this allows you to

check the day and time.)

Press the

✱

button. The prompt
will announce, “Please enter new
day and time after the tone”.

After the tone enter the day,
followed by the time using the
24 hour clock.

1 = Sun, 2 = Mon,
3 = Tues, 4 = Wed,
5 = Thur, 6 = Fri, 7 = Sat.

For example:

1 1415 = Sunday 2.15pm.

Or

5 0915 = Thursday 9.15am.

You will then hear your setting
confirmed.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

10

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Helpline

If you have any difficulties setting up
your Freestyle 65 please call the
Helpline on 08706 058 047.

Note

If the day and time is entered
incorrectly, the prompt will announce,
“Incorrect, please set again”. Enter
the correct setting within 15 seconds
otherwise the handset will return to
standby mode. If the day and time
is entered incorrectly three times the
handset will return to standby.

Please see the table below for your
Freestyle 65 default settings.

If you wish to personalise your
answering machine settings, for
example record your own outgoing
message etc, please see “Setting up and

personalising your answering machine”

beginning on page 17.

Freestyle 65 Default Settings Table

Feature Default Setting

Day/Time Stamp Sunday 12:01 pm

Answer Delay Your answering

machine will answer

after 6 rings

Audible Message
Alert Tone

OFF

Outgoing Message Answer and Record

“Hello your call cannot

be taken at the

moment so please

leave your message

after the tone.”

Answer Mode ON

Base ringer level High

Base loudspeaker
volume

Level 5

PIN code 000

Dialling mode Tone

The Freestyle 65 answering machine will now be switched ON and set to its

default settings so your Freestyle 65 is now ready for use.

11

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Using your Freestyle 65

Making and receiving calls

To make an external call

Press the buttons in the order
shown:

Lift the handset off the base
unit.

Press the TALK button.

The IN USE light on the base
unit begins to flash and the
light on the handset comes on.

Listen for the dialling tone.

Dial the number you want.

To end a call

Press the TALK button.

Or

Replace the handset on the
base unit.

To receive a call

When the phone rings:

If your handset is on the base
unit, simply pick it up to
answer the call.

Or

If your handset is off the base
unit then the handset light will
flash, press the TALK button
to answer the call.

Note

The handset range is up to 250 metres
from the base unit in ideal conditions.
If you start to go out of range while
using the phone, you will hear warning
beeps. Move closer to the base unit.
If you do not move back into range
your call may be disconnected. Your
Freestyle 65 automatically scans the
available radio channels and selects
the one with the best quality reception.

M

e

n

u

12

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

An Inductive Coupler has been built
into the handset to improve sound
quality for people using hearing aids.
Switch your hearing aid to T and
adjust the position of the handset until
you get the best reception.

To redial the last number
called

Press the TALK button and
wait for the dialling tone.

Press the REDIAL button. The
number is dialled automatically.

Last number redial

Your Freestyle 65 stores the last number
called which enables quick and easy
redialling. A redial number can be no
longer than 32 digits.

Note

Your Freestyle 65 handset uses a
compact aerial which should be pulled
out when on a call to obtain the best
signal and reception available.

To switch Secrecy on and off

During a call press and release
the SCREEN/MENU button.

Your caller will be put on hold
and both you and the caller
will hear music until the
SCREEN/MENU button is
pressed again.

The handset light will flash.

You can now talk to someone in
the room without your caller
hearing you.

Press and release the
SCREEN/MENU button again
to return to your caller.

Secrecy/Music on hold

When on a call you can talk to someone
in the same room, without your caller
hearing.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

13

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

Stored numbers can include
switchboard and network services that
use the

✱

and #buttons as well as

PAUSE and RECALL functions.

Directory

You can store ten of your most frequently
used telephone numbers in the
directory. Please note that the numbers
can be no longer than 20 digits long.

Note

You can mix manual and memory
dialling as required, for example, you can
dial the area code 020 8304 from the
directory and then complete the
number manually.

To store a number in the
directory

Press the DIRECTORY button.

Enter the location number
between 0 and 9, under which
you want to store the number.

Enter the telephone number
you want to store.

Press the DIRECTORY button
to confirm.

You will hear a confirmation
tone.

To insert a pause in a
directory number

With some switchboards, after
dialling the access code you
may have to wait for a moment
while the switchboard picks up
an outside line.

If so, press the REDIAL button
to insert a pause after entering
the switchboard (PBX) access
number and before entering
the telephone number.

0-9

14

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To dial a number in the
directory

Press the TALK button.

Press the DIRECTORY button.

Enter the location number
between 0 and 9, under which
the number is stored.

The number is dialled
automatically.

To delete stored numbers

Press the DIRECTORY button.

Enter the location number,
from 0 to 9, that you want to
delete.

Press the DIRECTORY button.

The stored number has been
deleted.

Alternatively:

Any existing number stored
in the directory can be
overwritten by entering a
new number under the same
location. Simply follow the
steps under the storing numbers
sections previously shown.

Note

There is a directory label included on
the reverse side of your handset. You
can use this to keep a record of which
location number you have used for
each telephone number.

Remove the battery cover by pressing
down on top of the lid and slide the
cover off.

To remove the directory label from
inside the battery cover lid, push up
the directory label
with your thumb
as shown.

0-9

0-9

15

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

You cannot page the handset while it
is being used on a call. An incoming
call will override a page call and the
handset will ring as normal.

If additional handsets are registered
to the Freestyle 65 base unit then all
handsets will ring when paged.

To page the handset

Press the PAGE button on the
base unit.

The handset will ring.

You can stop paging at any
time by pressing the PAGE
button on the base unit or any
buttons on the handset.

Pressing the TALK button will
not only stop the paging but
also seize the line. Press the
TALK button a second time to
clear the line.

Paging will continue to ring
for approximately one minute.
If the paging is not answered
after this time your handset
will return to standby.

Paging

You can page the handset from the
base unit to alert a handset user that
they are wanted or to locate a missing
handset. However, paging calls cannot
be answered by a handset.

Base ringer volume

To adjust the base ringer
volume

There are 3 levels to choose
from, HIGH, LOW and OFF.

1 = HIGH; 2 = LOW and 3 = OFF.
The default setting is HIGH.

Press the DIRECTORY button.

Press the

#

button.

Enter the setting you want,
1-3.

Press the DIRECTORY button
to confirm the setting.

You will hear a confirmation
tone.

You will also hear a sample
ring of the base ringer at levels
1 and 2.

1-2-3

16

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To use Call Waiting

You can answer the second call,
without disconnecting your
first caller, by pressing the R
button. The first caller will be
put on hold.

When you have spoken to the
second caller you can return
to the first caller by pressing
the R button again. You can
switch back and forth between
the 2 calls without disconnecting
either if you wish.

If you wish to disconnect the
first call, press the TALK
button after speaking to the
first caller.

The handset will then ring.
Press the TALK button again
and continue with the second
caller.

The second caller will only be
charged for their call from the
moment you answer and not
while they are waiting for your
initial contact.

If an incoming call arrives while you are
already engaged on a telephone call,
you will hear a soft beep every 5 seconds
(this beep is not audible to the person
you are speaking to).

Instead of the engaged tone, the second
caller will hear an announcement to
hold as you are aware that there is a
second call.

Note

To use Call Waiting you will need to
subscribe to the Service from your
network provider. A quarterly fee is
payable.

Call Waiting

Setting up and personalising
your answering machine

17

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Message display on the
base station

Your Freestyle 65 can digitally record
up to 13 minutes of messages, with
each message lasting a maximum of 3
minutes. As well as recording incoming
messages, you can record memos for
other users.

You can operate your Freestyle 65

from:

• The base unit.

• The handset.

• Remotely from any external

Touchtone

TM

telephone.

Your Freestyle 65 comes with two
pre-recorded outgoing messages,
Answer and Record or Answer Only,
but if you wish you can record your own.

You will need to set the day and
time (if you have not already done so)
so that you will know when each
message was received, see page 9.

The table opposite provides an
explanation of what is shown on the
base station display.

DISPLAY DEFINITION

(Blank)

Power off.

C-0 (flashing)

Day/Time needs to be set.

0-9

Answer-on mode, 0-9
messages.

9 (flashing)

10-59 messages. Indicating
more than 9 messages stored.

––

Power on, but answer off mode

Alternating

The display flashes between a

with

dash and the number of

0-9

messages saved in the memory.

A (flashing) Handset menu and

Remote

access in progress.

E (flashing)

Error.

F (flashing)

Memory full.

P (flashing)

Message paused.

P-1:

When selecting or playing
Answer & Record outgoing
message.

P-2:

When selecting or playing
Answer Only outgoing message.

r (flashing)

Message recording (memo,
outgoing message or incoming
message).

t or 2 to 9

Setting or reading answer delay.

8-0

Counting down.

In Use

Charging

Skip

Page

Answer delay

Answer delay sets the number of times
your Freestyle 65 will ring before the
answer machine picks up your call and
starts playing the outgoing message.
The default setting is for the answering
machine to answer after 6 rings. You
can change this setting to between 2-9
rings.

18

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To switch the answering
machine ON/OFF

Press and release the
ANSWER ON/OFF button to
switch ON or OFF.

If you hear “Answer on, your

outgoing message is....”

the answering machine is
switched on and is ready to
answer incoming calls and
record any messages, unless
Answer Only is selected which
is an advisory announcement
only, so that the machine will
not record an incoming
message.

The display on the base unit
shows the number of messages
stored in the memory.

If you hear “Answer off”
the answering machine is
switched off.

The display on the base unit
will flash between a dash and
the number of messages saved
in the memory.

To adjust the base unit
loudspeaker volume

The loudspeaker volume
ranges from 0-9 plus H, where
0 is Off and H is the maximum
level. The default level is 5.

Press VOL + on the base to
increase the volume.

Press VOL - on the base to
decrease the volume.

If you adjust the volume when
the answering machine is not
being used, a beep sounds at
each press. When the volume
reaches its highest or lowest
levels two beeps will sound.

Audible Message alert

When new messages have been
received, your Freestyle 65 will beep
every 10 seconds (when audible
message is switched ON). The volume
of the beep is at the volume you have
set for the loudspeaker. The default
setting is OFF.

To switch audible message
alert ON or OFF

When the answering machine is
in the idle mode:

Press and hold the



SKIP

button on the base unit to
change the setting.

The prompt will announce
“Message alert on/off” as
appropriate.

Skip

To check the answer delay
setting

Press and release the SKIP



button on the base unit.

The current setting will be
announced and also shown on
the base unit display.

Skip

19

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To change the answer
delay setting

Press and hold the SKIP



button on the base unit until
the current setting is
announced, then release.

Press and release the SKIP



button to move through the
settings, with each press the
options will be announced and
will also be shown on the base
unit display, i.e 8, 9, Time
Saver, 2, 3, 4, 5, 6, 7.

When you hear the setting you
want, do not press the SKIP



button again. After a short
delay your chosen setting will
be announced.

Skip

Skip

Skip

To record your own Answer
and Record outgoing message

You can record your own

Answer and Record

outgoing message to use
instead of the pre-recorded
message already available.
Your outgoing message can
be up to 3 minutes long. Your
own outgoing message will
replace the Answer and
Record pre-recorded outgoing
message, but it is possible to
reinstate it later if you wish
(see page 24).

Pick up the handset.

Press the SCREEN/MENU
button. You will hear the main
menu announcement from the
handset earpiece.

Press the 8 button for the
outgoing message menu.

To record your own Answer
and Record outgoing message,
press the 3 button. The
prompt will announce, “Please

speak after the tone. To end
recording, press

#

”.

After the tone, speak your
outgoing message into the
handset. Press

#

when you
have finished. You will hear a
long beep, (throughout
recording r will flash on the
base unit display).

S

c

r

e

e

n

M

e

n

u

Note

You can only record your own outgoing
messages via the handset.

Outgoing messages

The outgoing message is the message
a caller first hears when the answering
machine picks up their call. Your
Freestyle 65 comes with 2 pre-recorded
outgoing messages to choose from as
follows:

Answer and Record

Your Freestyle 65 has a pre-set Answer
and Record outgoing message that
allows your caller to leave a message.

“Hello, your call cannot be taken at the
moment, so please leave your message
after the tone”.

However, you can record your own
Answer and Record outgoing message if
you wish, see ‘To record your own Answer

and Record outgoing message’, opposite.

Answer Only

Your Freestyle 65 will play a
pre-recorded Answer Only outgoing
message but will not allow your caller
to leave a message.

“Hello, your call cannot be taken at the
moment and you cannot leave a message,
so please call later”.

However, you can record your own
Answer Only outgoing message if you
wish, see ‘To record your own Answer

Only outgoing message’, page 21.

20

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

but it is possible to reinstate it
later if you wish (see page 24).

Pick up the handset.

Press the SCREEN/MENU
button. You will hear the main
menu announcement from the
handset earpiece.

Press the 8 button for the
outgoing message menu.

To record your own Answer
Only message, press the
4 button. The prompt will
announce, “Please speak after

the tone. To end recording,
press

#

”.

After the tone, speak your
outgoing message into the
handset. Press

#

when you
have finished. You will hear a
long beep, (throughout
recording r will flash on the
base unit display).

The prompt will announce,
“Your outgoing message is” and
then play your message. The
display will flash p and after
playing your message you will
hear the menu once more.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

To record your own Answer
Only outgoing message

You can record your own
Answer Only outgoing
message to use instead of the
pre-recorded message already
available. Your outgoing
message can be up to the
maximum recording capacity
(13 minutes), but you should
try to keep it short to allow
time for recording memos, or
incoming messages when using
the alternative Answer and
Record outgoing message. Your
own outgoing message will
replace the Answer Only pre­recorded outgoing message,

21

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

The prompt will announce,
“Your outgoing message is” and
then play your message. The
display will flash p and after
playing your message you will
hear the menu once more.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

Note

When recording your own Answer Only
outgoing message, please remember not
to invite your caller to leave a message
as the Answer Only mode will not
record incoming messages.

To check or play your
outgoing message via the
handset

Pick up the handset.

Press the SCREEN/MENU
button.

Press the 8 button.
The prompt will announce,

“To play outgoing message,
press 2”.

Press the 2 button. Your
currently selected outgoing
message will be played.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

To select your outgoing
messages via the base unit

Press and hold the
ANSWER ON/OFF button
until you hear, “Please select
outgoing message”, then release
the button.

Either

To set Answer and Record,
press and release the



SKIP

button.

Or

To set Answer Only, press
and release the SKIP



button.

Your chosen setting will be
announced over the base
speaker.

Skip

To check or play your
outgoing message via the
base unit

You can check and play back
your current outgoing
message at any time via your
Freestyle 65 base unit.

Press the ANSWER ON/OFF
button.

The prompt will announce
either:

•“Answer on, your outgoing
message is...” and play your
currently selected outgoing
message.

Or

•“Answer of f ”. If prompt
is “Answer off”, press the
ANSWER ON/OFF button
again and the prompt will
announce the current
outgoing message.

22

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Skip

To select your Answer Only
outgoing message via the
handset

Press the SCREEN/MENU
button.

Press the 8 button.

To select Answer Only
outgoing message, press the
6 button.

The prompt will announce,

“Your outgoing message is

........”

– To hear main menu, press 1.

– To hear the outgoing

message menu, press 8.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

To select your Answer and
Record outgoing message via
the handset

Press the SCREEN/MENU
button.

Press the 8 button.

To select Answer and Record
outgoing message, press the
5 button.

The prompt will announce,

“Your outgoing message is

........”

– To hear main menu, press 1.

– To hear the outgoing

message menu, press 8.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

23

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

24

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To delete your own outgoing
message and re-instate the
pre-recorded outgoing
message via the handset

Pick up the handset.

Press the SCREEN/MENU
button.

Press the 8 button.

The prompt will announce, “To
play outgoing message, press 2”.

Press the 2 button.

To play the currently selected
outgoing message that you
wish to replace.

Press the 5 button.

Whilst your outgoing message
is being played you will hear a
confirmation beep, followed by
the voice prompt announcing
the default pre-recorded
outgoing message.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

To delete your own outgoing
message and re-instate the
pre-recorded outgoing
message via the base unit

You can delete your
personalised outgoing message
and return to your Freestyle 65’s
pre-recorded outgoing message.

First select the outgoing
message you want to delete,
see page 22.

Whilst your selected outgoing
message is playing press the
DELETE button on the base
unit.

The message will stop playing
and you will hear a short beep,
then the default pre-recorded
outgoing message.

Del

25

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To pause a message during
playback

While listening to the
message, press the PLAY
button.

The message will be
paused. You will hear a
beep every 10 seconds and the
message display will show P
flashing.

Press the PLAY button again
to resume playback.

To playback messages

Press the PLAY button.

The prompt will announce,
“You have (n) messages”.

Your message(s) will be
played back, starting with the
first message received.

At the start of each message,
the number of the message is
announced. The message
number will also be shown on
the base unit display.

Note

Press the STOP button at any time
during playback to stop messages
playing.

Using the Freestyle 65
answering machine via
the base unit

In Use

Charging

Skip

Page

26

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To delete an individual
message

Press the red DELETE button
on the base unit during
message playback.

The prompt will announce,
“Message deleted”.

The message is not deleted
yet, but at the end of playback
when there is an 8 second
countdown followed by a
confirmation tone. Let the
countdown reach 0 and all the
selected messages are deleted
and the remaining messages
are saved.

To delete all messages

When all messages have been
played the prompt will
announce, “End of messages.

To delete all messages, press
delete”. The display counts

down from 8 -0.

During the countdown press
the red DELETE button and
the prompt will announce, “All
messages deleted”. At the end of
the countdown there will be a
confirmation tone.

Del

Del

To cancel deletion

Press the STOP button
during the 8-0 countdown.
All messages will be saved
including any marked for
deletion.

Stop

To skip forward and backward
through messages (including
fast forward playback)

During playback:

Press the SKIP



button to
skip forwards to the next
message.

If you press and hold the

SKIP



button the current
message will be played at
11/2times the speed (fast
forward playback).

Press the



SKIP button to
return to the star t of the
current message. Press again
to return to the star t of the
previous message.

Skip

Skip

Skip

27

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To screen a call from the
base unit

While listening to your caller
leaving a message, via the
base unit loudspeaker, you can
decide to take the call by
pressing the TALK button on
the handset.

Or

If the handset is resting on the
base unit and you decide to
take the call, lift the handset and
speak to the caller.

Recording will stop
automatically.

Call screening

You can let your answering machine pick
up a call, even if you are in. This allows
you to identify the caller and decide
whether to take the call.

Make sure the volume on the base unit
is set to an audible level, see page 18.
Allow the incoming call to be answered
by your Freestyle 65 answering
machine as normal. You will hear the
caller begin to leave a message.

28

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

You can use your Freestyle 65 for a
variety of functions: to listen to your
messages; delete, skip forward or
backward; record a memo or new
outgoing message, and to screen
incoming calls.

To play all messages

To play new messages

To skip back during messages

To delete during messages

To skip forward during messages

To record a new memo

To hear o

utgoing message menu

To play Outgoing Message, Press 2

To record Answer and Record
Outgoing Message, Press 3

To record Answer Only
Outgoing Message, Press 4

To select Answer and Record
Outgoing Message, Press 5

To select Answer Only
Outgoing Message, Press 6

To hear the Outgoing Message Menu
again, Press 8

To hear Main Menu again, Press 1

To set a new security code

(Please see Remote access, page 32)

To set day and time

To hear main menu again.

Press the SCREEN/MENU
button and the handset will
beep and announce the main
menu options.

Accessing your messages
from the handset

Use the table opposite for
instructions on which buttons
to press to access the
answering machine from the
handset.

S

c

r

e

e

n

M

e

n

u

Using the Freestyle 65
answering machine via
the handset

e

e

r

n

c

S

M

u

e

n

29

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To playback messages

Pick up the handset.

Press the SCREEN/MENU
button. You will hear the main
menu announcement from the
handset earpiece.

Press the 2 button to play all
messages.

The prompt will announce,
“You have (n) messages”.

Your message(s) will be
played back, starting with the
first message received.

At the start of each message,
the number of the message is
announced. The message
number will also be shown on
the base unit display.

Press the SCREEN/MENU
button to return the handset to
standby.

To play new messages

Pick up the handset.

Press the SCREEN/MENU
button. You will hear the main
menu announcement from the
handset earpiece.

Press the 3 button to play all
new messages.

The prompt will announce,
“You have (n) new messages”.

Your new message(s) will be
played back, starting with the
first message received.

Press the SCREEN/MENU
button to return the handset to
standby.

To skip back during message
playback

Press the 4 button during
message playback to skip back
to the start of the current
message. Press again to return
to the start of the previous
message.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

To skip forward during
message playback

Press the 6 button during
message playback to skip
forward to the next message.

30

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To delete individual messages
during playback

Press the 5 button during
message playback to delete an
individual message.

The prompt will announce,
“Message deleted”.

To delete all messages

When all messages have been
played the prompt will
announce, “End of messages.

To delete all messages, press 5”.

The prompt will announce,
“All messages deleted”.

This is a useful timesaving
feature to delete all messages,
once you have listened to
them, and avoids having to
delete each one individually
during playback.

Memos

A personal memo can be recorded on
your Freestyle 65 and left as a message
for another user. Memos can be of any
length, up to the maximum recording
capacity (13 minutes), but you should
try to keep them short to allow time for
recording incoming messages.

Note

You cannot record a memo using the
base unit.

To record a new memo

Press the SCREEN/MENU
button on the handset.

Press the 7 button. The prompt
will announce, “Please speak

after the tone. To end recording
press square”.

Speak your memo into the
handset.

The display will show r flashing.

Press the

#

button to end

recording.

Your memo is now stored and
can be played back later.
Memos are stored in the same
way as incoming messages,
and the message counter on
the base unit will increase by 1.

Press the SCREEN/MENU
button to return the handset to
standby.

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

31

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Call screening/Call intercept

You can let your answering machine pick
up a call, even if you are in. This allows
you to identify the caller and decide
whether to take the call.

Make sure the volume is set to an
audible level, see page 18. Allow the
incoming call to be answered by your
Freestyle 65 answering machine as
normal. You will hear the caller begin
to leave a message.

To screen a call via the
handset (when the handset is
off the base unit)

When your Freestyle 65 starts
to record an incoming
message, the IN USE light will
flash.

Press the SCREEN/MENU
button.

You can hear the caller on the
handset.

Or

To interrupt recording and
talk to your caller, press the
TALK button.

Recording is stopped.

S

c

r

e

e

n

M

e

n

u

32

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To switch your answering
machine on remotely

If you go out and forget to turn
your answering machine on you
can switch it on remotely.

Dial your telephone number.

Let the phone ring for 20 rings
until you hear your outgoing
message.

Press the

✱

button.

Enter your security code.

Press the 7 button within
8 seconds. You will hear
“Answer On” and your
answering machine will now
be switched on to answer
incoming calls.

To change your security
PIN code

Press the SCREEN/MENU
button.

Press the 9 button.

To set a new security PIN
code press

✱

.

You will hear a beep, followed
by, “Please enter new security
code after the tone”.

Enter a 3-digit code of your
choice.

The prompt will announce the
new security PIN code.

To confirm your security code
press Press

#

.

Press the SCREEN/MENU
button to return to standby.

You can turn your Freestyle 65
answering machine on and off and listen
to your messages from any Touchtone

TM

telephone. To protect your privacy,
messages can only be accessed by
entering a 3-digit security code.

The pre-set code is 000 and can be
changed. If you change the code it is
advisable that you make a note of it
somewhere safe.

Note

After 15 seconds the handset will
automatically return to standby.

Remote access

S

c

r

e

e

n

M

e

n

u

S

c

r

e

e

n

M

e

n

u

33

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To check for messages

Dial your phone number and
wait.

When you hear your outgoing
message, press the

✱

button

on your phone. You will hear,

“Please enter your security
code”.

Enter your security code.

If you have new messages,
you will hear, “You have ‘n’ new

messages”.

Your messages will be played.

If you have no new messages,
you will hear, “You have no new

messages, to hear main menu
press 1”.

You have 15 seconds to enter
any other instructions before
your Freestyle 65 hangs up.

Operating the
answering machine

When you have accessed your answering
machine, you can operate it using the
keypad numbers on the phone you are
using.

Time saver

The Time saver feature is useful if you
are out and want to ring in and check if
you have received any new messages.

If your answering machine is set to
time saver you can check whether you
have new messages or not before your
answering machine actually answers
your call. If you have new messages
your answering machine will answer
after 2 rings, if you do not have any
new messages, it will not answer until
6 rings. This enables you to hang up
before you are connected, saving you
time and the cost of a call.

Note

If you enter your security PIN code
incorrectly, after the second attempt,
your Freestyle 65 will announce:
“Thank you for calling” and will then
hang up.

Note

If you have new messages they will be
played after you have entered your
security code.

34

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

The Remote access main menu

The main menu lets you
operate a range of answering
machine functions. Simply
follow the instructions as
announced:

“To play all messages,
press 2”.

“To play new messages, press
3”.

“To skip back during messages,
press 4”.

“To delete during messages,
press 5”.

“To skip forward during
messages, press 6”.

“To set answer on or of f
press 7”.

“To hear the outgoing message
menu, press 8”.

“To set a new security code
press 9”.

“To set day and time
press 0”.

“To hear main menu again,
press 1

”

.

35

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Using Freestyle 6
Additional Handsets

You can buy and use up to three
Freestyle 6 additional handsets
(or Quartet 1000 additional handsets)
with your Freestyle 65 to extend your
phone system, without needing to install
extension sockets for each new phone.

Please note that Freestyle 6 handsets
cannot access the Freestyle 65 answering
machine features.

Please note that Quartet 1000 handsets
are compatible with your Freestyle 65
but the Quartet 1000 has more advanced
features. For more information on
Quartet 1000 additional handsets please
refer to the Quartet 1000 user guide.

Each additional handset is supplied with
its own charger and user instructions,
but the following information will tell
you how to register and use an additional
handset with your Freestyle 65.

Registering your handset

You must register your Freestyle 6
additional handset before it can be used
with your Freestyle 65 base unit.

Note

You must charge your additional
handset for 24 hours before registering it.

Note

Once your Freestyle 6 handset has been
registered to your base unit it cannot
be re-registered to another base unit.

In Use

Skip

Charging

Del

36

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

Make a note of the handset number by
writing it on the directory label on the
back of the additional handset.

Each additional handset must
be assigned an identity
number (2, 3 or 4) to be used
when transferring calls. Your
Freestyle 65 handset is already
registered as HANDSET 1. A
Freestyle 6 additional handset
is pre-set as HANDSET 2.
However, further additional
handsets can be numbered as
they are added.

Press the DIRECTORY button.

Press the SCREEN/MENU
button.

Enter the handset number
between (2 and 4).

Press the DIRECTORY button.
You will hear a beep confirming
that the new number has been
stored.

To set the handset number

2-4

S

c

r

e

e

n

M

e

n

u

Note

If the additional handset is not
registered and there is no dial tone,
please try repeating the steps again.
Please ensure that you are registering
the correct handset and that the
telephone line cord is plugged in.

To register an additional
handset

Please ensure you have only
the handset you wish to
register ready when following
the instructions below.

Please remove the handset
from the base unit to access the
PAGE button, which is situated
underneath the handset.

Press and hold the base unit
PAGE button for approximately
5 seconds until you hear a
double confirmation beep and
then release the PAGE button.
Both the IN USE light on the
base unit and the light on
the unregistered handset begin
to flash.

Immediately, press the
TALK button on the additional
handset that you wish to
register.

If successful you will hear a
long confirmation beep and
your additional handset will be
registered.

To check that your additional
handset is registered correctly,
press the TALK button on the
handset. The TALK light
should remain constantly lit
and you will hear a dial tone.

37

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To transfer a call

Transferring calls

You can transfer calls between handsets
that are registered to the base unit.

During your call press the
SCREEN/MENU button and
then the handset number that
you want to transfer the call to.

The called handset will ring.

Press the TALK button on the
ringing handset to speak to
the caller.

If the call is not answered
within 30 seconds the original
calling handset will ring.

If after a further 30 seconds
the call is not taken the caller
will be disconnected.

S

c

r

e

e

n

M

e

n

u

38

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

General information

Guarantee

Your Freestyle 65 is guaranteed for a
period of 12 months from the date of
purchase. Subject to the terms listed
below the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion, the option to replace the
Freestyle 65 or any component thereof,
(other than batteries), which is
identified as faulty or below standard,
or as a result of inferior workmanship
or materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to
defects that occur within the 12 month
guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or
its agent as instructed.

• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or any
attempt at adjustment or repair other
than through approved agents.

• This guarantee does not affect your
statutory rights.

Within the 12 month guarantee period:

Prior to returning your product, please
read the Help section beginning on
page 42 or contact the Helpline on
08706 058 047 for assistance. In the
unlikely event of a defect occurring,
please follow the Helpline’s instructions
for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you
contact BT’s approved repair agent
TecLogic on 01672 564444 or a local
qualified repairer.

If you have to return
your product

Prior to returning your product, please
read the Help section on page 42, or
contact the Helpline on 08706 058 047
for assistance. If you still feel you have
to return your product, pack the base
station and handset securely, preferably
in the original packaging. All parts must
be returned, including line cords, power
supplies and original batteries. (Please
note that we can not take responsibility
for goods damaged in transit).

39

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Technical information

How many telephones can you have?

All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any one telephone line. Your Freestyle
65 has a REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.

Only use approved power supply, item
code: 872264.

Only use approved batteries, item code

872276.

These products are available from the
Freestyle 65 Helpline 08706 058 047.

Remove the battery cover by
pressing down on top of the lid
and slide the cover off.

Unplug the connector and
remove the old battery pack.

Plug the new battery pack
connector in and lower the
battery pack into recess then
replace lid.

To replace the battery pack

Batteries

Although the battery pack is
rechargeable it will eventually need
to be replaced, see below for details on
how to replace the battery pack.

40

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Note

When fully charged and in good
condition, the handset will provide up
to 7 hours talktime or 72 hours
standby.

If the handset battery is running low,
the light on the handset will flash
every 10-15 seconds.

If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.

Place the handset on the base unit to
recharge.

However, the charge capacity of
rechargeable batteries will reduce with
time as they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be replaced.
New batteries can be obtained from
the Helpline.

To get the longest possible life from
your battery, leave the handset off the
base unit for a few hours each day.

Call security

Your Freestyle 65 has its own digital
security code that prevents other
cordless phone owners from using your
phone line. This ensures that you are
charged only for calls using your phone.
However, all approved cordless phones
use radio signals to communicate
between the base unit and cordless
handset units. It is therefore possible that

your conversations could be overheard
by other people, on their cordless
phones, or on ordinary radios that use
the same radio frequencies.

As this problem applies equally to all
similar cordless phones currently
available in the UK, call privacy cannot
be guaranteed. However, the security
coding prevents unauthorised use of
your line.

Switchboard compatibility

This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards, which support tone and
pulse dialling and timed break recall.
If in doubt please consult your service
provider.

Switchboard access codes

To set the dialling mode

Press the DIRECTORY button.

Press the

✱

button. You will

hear a tone.

Press 1 for Tone dialling.

Or

Press 2 for Pulse dialling.

Press the DIRECTORY button.

You will hear a confirmation
tone.

41

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

To use the recall facility

You may need to use the recall
function if you are connected
to a switchboard/PBX (Private
Branch Exchange), contact
your PBX supplier for further
information. The recall
function is set to timed break
recall and is also used for
BT Select Services.

42

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Help and advice

If you have any problems using your Freestyle 65, this section will
give you the most common, easy to follow solutions.

Telephone problems Possible cause Solution

• Buzzing/poor reception. Handset aerial not extended. Extend the handset aerial.

• Answering machine not Answering machine set to Check your outgoing message,

recording incoming messages. Answer Only outgoing message. see page 22 and ensure the

answering machine is set to Answer
and Record, see page 22-23. Make
sure you have not invited your
caller to leave a message in your own
recorded Answer Only outgoing
message.

• Handset emits 3 beeps and Registration problem or interference. Call the BT Helpline on

switches off. 08706 058 047 for assistance.

• Unable to access the answering You may be using a Freestyle 6 Make sure you are using the

machine menu. additional handset. Freestyle 65 handset (Handset 1) as

only the main Freestyle 65 handset
can access this facility.

• No dialling tone. Telephone not connected to Plug the telephone into the

telephone line. telephone line.

• Telephone will not dial out or Mains disconnected. Ensure the power supply is correctly

cannot receive calls. connected and switched on.

Power cut. Wait until the power is restored.

Replace handset on base unit for 10
seconds and try again. If this does
not work, disconnect the handset
battery from the handset for 10
minutes. Also disconnect the mains
power.

Then reconnect the base unit to the
mains, then replace the handset on
the base unit for 10 seconds and try
again.

Handset battery pack is discharged. Place the handset on the base

unit and recharge it for 24 hours
ensuring the CHARGING light
is on.

• Additional handset does not ring Handset not registered. Register the handset, see page 35.

and no light on handset.

Telephone problems Possible cause Solution

• Additional handset does not ring Handset not registered. Register the handset, see page 35.

and no light on handset.

• Additional handset does not ring Handset has not been assigned an Please see page 36 to assign a

when transferring a call. identity number. handset number.

• You have dialling tone but the You may be trying to use tone dialling See page 40 to change to pulse

telephone will not dial out. on a pulse dialling exchange. dialling.

You are connected to a PBX and are Use the PBX access code.
not dialling the access code.

See page 40 for more information
on switchboard use.

• Base unit does not ring but Telephone is not connected to the Plug the telephone into the telephone

lights show on base unit. telephone line. socket.

The base ringer is set to off. Set the base ringer setting to a

higher volume, see page 15.

Line fault or faulty socket. Try the telephone on another socket

or another line. If the telephone
works, contact BT on 151, or your
telephone network operator for
repairs to the line or socket.

• Callers are faint. You are moving out of range. Move closer to the base unit.

• Interference.

• Buzzing.

• Tinniness. The base unit or the handset are Relocate the base unit or move

too close to electrical equipment or around with the handset until
metal obstructions. reception improves.

• No Directory number You may have pressed the TALK Don’t press the TALK button when

stored. button first before storing the number. storing numbers, see page 13.

• Call appears to have been You may have pressed a number key Wait 30 seconds; the call will return

cut off after pressing the on the handset after pressing the to the current handset.
SCREEN/MENU button. SCREEN/MENU button. The current Or press the TALK button and the

handset will try to transfer the call to call will retur n immediately.
another handset.

• Light on the handset The handset needs recharging or Replace the handset on the base unit,

is flashing. there is an incoming call. ensuring that the base unit is

plugged in and that the CHARGING
light is on.

• No CHARGING light on the Dirty contacts on base unit or Clean the contacts with a dry cloth.

base unit. handset. Heavy soiling can be removed with

a pencil eraser.

43

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

If you are still experiencing difficulties please call the Helpline on 08706 058 047.

44

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Wall mounting

For the best operating conditions,
try to place the base unit away from
large metal objects and other
electrical appliances.

Drill 2 holes for the screws and insert
the wall-plugs provided (if required).

Drive the screws into the wall, leaving
about 4mm free on which to mount
the bracket and base unit.

Make sure that the power supply and
the telephone cables are connected
to the base unit, then fit the cables
into the channels on the bottom of the
base unit.

Attach the base unit by hooking it over
the screws protruding from the wall.

Your Freestyle 65 can be wall-mounted
by removing the desk bracket.

To remove, just squeeze the bracket in
with thumbs and lift off as shown.

Please refer to page 48, wall-mounting
template.

WALL

WALL PLUG

70 mm

1

2

3

4

Note

Before you wall-mount your
Freestyle 65, check that:

• the wall can support the weight of
the base unit and handset;

• you are not drilling into any hidden
wiring or pipework;

• the power supply cable will reach
from the mains power socket to your
wall mounting position;

• the position you choose leaves enough
space so that the base unit is clear
of any obstruction on the wall, such
as a shelf or cupboard. Room should
be left so that the handset can be
placed on charge without touching
any obstructions.

45

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Handset hook

Keeps the handset in place when the
Freestyle 65 is wall mounted.

Revolve the handset catch on the top of
the base unit.

Ensure the handset is firmly attached
to the base unit.

The handset will now be able to rest on
the hook when wall-mounted.

In Use

Charging

Skip

In Use

Charging

Skip

Del

Del

1 2

e

r

e

c

n

S

M

u

e

n

In Use

Charging

D

el

Skip

46

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Additional handsets 35

Aerial 7, 12

Answer on/off 18

Answer delay 18

Answering machine

answer delay 18

audible message alert 19

base unit loudspeaker 18

call screening 27, 31

loudspeaker volume 18

memos 30

message display on base 17

on/off 18

outgoing messages 20

pause playback 25

playback messages 25, 29

set day and time 9

skip forward/backward 26, 29

remote access 32

At a glance 1

Audible message alert on/off 19

Base ringer volume 15

Batteries

charging 8

low warning 8

replacing 39

Call screening

via the base 27

via the handset 31
Call security 40
Calls

end 11

external 11

make 11

receive 11

redial 12

transfer 37
Call Waiting 16
Charge handset 8

Day – set 9

Delete

directory number 14

messages via the base 26

messages via the handset 30

own outgoing message 24
Directory 13

deleting 14

dial 14

label 14

store 13
Dialling mode 40

Fast forward message playback 26
Guarantee information 38

Index

47

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Handset

accessing messages 28
additional 35
aerial 7
charging 8
hook 45
register 35

set number 36
Help 42
Helpline 5

Inductive Coupler 12
Location of product 7
Make a call 11

Memo 30
Memories 13
Number of rings 18

On/off

answer machine 18

audible message alert 19

secrecy 12
Outgoing messages

check or play via the base 22

check or play via the handset 22

record Answer and Record 20

record Answer Only 21

select via the base 22

select via the handset 23

Paging 15

Pause – insert 13
Pause during playback 25
Phone socket 9
Playback messages

via the base 25

via the handset 29

Power supply unit 7

Recall 41

Receive a call 11
Record

outgoing message 20-21

memo 30
Redial 12
Registering a handset 35
Remote access 32
Returning product 38
Ring delay 18
Ringer – base 15

Safety information 6

Screening calls 27, 31
Secrecy 12
Security PIN code 32
Security coding 40
Set day and time 9
Setting up 7
Skip forward/backward

during playback 26, 29
Store a number 13
Switchboard use 40

Technical information 39

Telephone line cord 9
Time set 9
Time saver 33
Transfer a call 37

Unpacking 5
Volume

base ringer 15

base loud speaker 18

Wall mounting 44

Wall mounting template 48

48

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

70mm

Wall mounting template

49

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

R&TTE

This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards.

This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
1999/5/EC.

Declaration of Conformance

Hereby, Suncorp Technologies,
declares that this Freestyle 65 is in
compliance with the essential
requirements and other relevant
provisions of Directive 1999/5/EC.

The Declaration of Conformance for
the Freestyle 65 is published on the
website http://www.suncorptech.com/bt

Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2002.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Freestyle 65 Issue 1 (4/02) 5
Designed by The Art & Design Par tnership Limited.
Printed in China by SunCorp Technologies.

0123

!