Please complete the following information for future
reference:
Model Number: MFC-5490CN
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE
Directive
ii
Table of Contents
Section IGeneral
1General Information2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software and Network User’s Guide ..............................................2
General Information2
Loading paper and documents8
General setup20
Security features24
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
buttons on the machine’s
control panel or on the screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
Accessing the
1
Software and Network
User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use Printer, Scanner and PC Fax and
Network. When you are ready to learn
detailed information about these operations,
read the Software User’s Guide and Network User’s Guide that are on the
CD-ROM.
1
Courier
New
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Electrical Hazard icons alert you to
possible electrical shock.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
Text in Courier New font
identifies messages on the
LCD of the machine.
2
General Information
Viewing Documentation1
Viewing Documentation
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
®
)1
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Main
Menu will appear.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solution Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Note
If this window does not appear, use
®
Windows
program from the root directory of the
Brother CD-ROM.
Explorer to run the start.exe
d Click Documentation.
Software User’s Guide
Scanning (For Windows
Professional/Windows
®
Vista
ControlCenter3 (For Windows
Professional/Windows
Vista
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
)
®
)
®
2000
®
XP and Windows
®
2000
®
XP and Windows
3
Chapter 1
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
)1
®
. Insert the
b Double-click the Documentation icon.
c Double-click your language folder.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Mac OS
greater)
ControlCenter2 (For Mac OS
greater)
Network Scanning (For Mac OS
or greater)
®
Presto!
Instructions for scanning directly from
Presto!® PageManager®. The complete
Presto!
can be viewed from the Help selection in
the Presto!
PageManager® User’s Guide
®
PageManager® User’s Guide
®
PageManager® application.
®
X 10.2.4 or
®
X 10.2.4 or
®
X 10.2.4
d Double-click top.html to view the
Software User’s Guide and Network
User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
4
Accessing Brother
General Information
Support
(For Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
®
)1
1
To access our web site
(www.brother.com
Page.
For the latest news and product support
information (http://solutions.brother.com
click Brother Solutions Center.
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
), click Brother Home
),
), click
)
5
Chapter 1
d
Control panel overview1
1011
12/10 11:53
Res:Standar
2341
1Fax and telephone keys:
Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo/double-ring.
Also, when connected to a PBX, you can
use this key to gain access to an outside
line or transfer a call to another extension.
Resolution
Lets you temporarily change the resolution
when sending a fax.
2Copy keys (temporary settings):
Enlarge/Reduce
Lets you temporarily enlarge or reduce
copies depending on the ratio you choose.
Quality
Lets you temporarily change the quality
setting.
Options
Lets you temporarily change multiple copy
settings when in copy mode.
3Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
4Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
5Menu keys:
Menu
Lets you access the main menu to program
the machine.
Phone Book key
Lets you store, look up, and dial numbers in
the memory.
6
12/10 11:53 Fax
Res:Standard
General Information
97
810
1
Volume keys
dc
When the machine is idle, you can press
these keys to adjust the ring volume.
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to delete characters or to go back to
the previous menu level.
OK
Lets you choose a setting.
6Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
45
7PowerSave
Lets you put the machine into Power Save
mode.
8Stop/Exit
Stops an operation or exits from a menu.
9Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
10 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
11 One Touch keys
These three keys give you instant access to six
previously stored numbers.
Shift
Lets you access One Touch numbers 4 to 6
when held down.
6
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
7
2
Loading paper and documents2
Loading paper and
other print media
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
b Lift the output paper tray (1).
c With both hands, gently press and slide
the paper side guides (1) and the paper
2
length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the mark for
the paper size you are using.
1
3
2
1
3
Note
When you use Legal size paper, press and
hold the universal guide release button (1)
as you slide out the front of the paper tray.
1
8
Loading paper and documents
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
f Gently adjust the paper side guides (1)
to the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
2
g Close the output paper tray.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
1
9
Chapter 2
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
2
1
Loading envelopes and post
cards2
About envelopes2
Use envelopes that weigh from 80 to
2
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
• That have clasps or staples.
.
CAUTION
Note
Do not use the paper support flap for
Legal paper.
• That are pre-printed on the inside.
Glue 2
Double flap 2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
10
Loading paper and documents
How to load envelopes and post cards2
a Before loading, press the corners and
sides of envelopes or post cards to
make them as flat as possible.
Note
If envelopes or post cards are
‘double-feeding’, put one envelope or post
card in the paper tray at a time.
If you have problems when printing on
envelopes, try the following suggestions:
a Make sure the flap is either to the side of
the envelope or to the back edge of the
envelope when printing.
b Adjust the size and margin in your
application.
2
2
b Put envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. Press and slide the
paper side guides (1) and paper length
guide (2) to fit the size of the envelopes
or post cards.
1
Removing small printouts
from the machine2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
2
11
Chapter 2
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
on the CD-ROM.)
Cut Sheet PaperEnvelopes
3
1
®
or Printing and Faxing for Macintosh® in the Software User's Guide
4
3
4
1
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm24 mm3 mm3 mm
2
Note
The Borderless feature is not available for envelopes.
12
Loading paper and documents
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 21.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
Recommended print media2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 x 15 cm Glossy
Photo
BP71GP
2
Handling and using print
media2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
You can only print on both sides of the
paper with PC printing. (See Printing for
Windows
on the CD-ROM.)
®
in the Software User's Guide
13
Chapter 2
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
Improper Setup
1
1
12mm or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray
Up to 50 sheets of 80 g/m2 A4 or 20 lb Letter
paper.
Transparencies and photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
2
14
Loading paper and documents
Choosing the right print media2
Paper type and size for each operation2
Paper TypePaper SizeUsage
FaxCopyPhoto
Capture
Cut SheetLetter
A4210 × 297 mm (8.3 × 11.7 in.)YesYesYesYes
Legal
Executive184 × 267 mm (7 1/4 × 10 1/2 in.)–––Yes
JIS B5182 × 257 mm (7.2 × 10.1 in.)–––Yes
A5148 × 210 mm (5.8 × 8.3 in.)–Yes–Yes
A6105 × 148 mm (4.1 × 5.8 in.)–––Yes
CardsPhoto10 × 15 cm (4 × 6 in.)–YesYesYes
Photo 2L13 × 18 cm (5 × 7 in.)––YesYes
Index Card127 × 203 mm (5 × 8 in.)–––Yes
Post Card 1
Post Card 2
(Double)
Envelopes
C5 Envelope
DL Envelope
215.9 × 279.4 mm (8 1/2 × 11 in.)
215.9 × 355.6 mm (8 1/2 × 14 in.)
100 × 148 mm (3.9 × 5.8 in.)–––Yes
148 × 200 mm (5.8 × 7.9 in.)–––Yes
162 × 229 mm (6.4 × 9 in.)–––Yes
110 × 220 mm (4.3 × 8.7 in.)–––Yes
YesYesYesYes
YesYes–Yes
Printer
2
Transparencies
COM-10105 × 241 mm (4 1/8 × 9 1/2 in.) –––Yes
Monarch98 × 191 mm (3 7/8 × 7 1/2 in.)–––Yes
JE4 Envelope
Letter216 × 279 mm (8 1/2 × 11 in.)–Yes–Yes
A4210 × 297 mm (8.3 × 11.7 in.)–Yes–Yes
105 × 235 mm (4.1 × 9.3 in.)–––Yes
15
Chapter 2
Paper weight, thickness and capacity2
Paper TypeWeightThicknessNo. of
sheets
Cut
Sheet
Plain Paper
Inkjet Paper
64 to 120 g/m
64 to 200 g/m
2
2
0.08 to 0.15 mm
0.08 to 0.25 mm20
150
1
Glossy Paper
CardsPhoto Card
Index Card
Post Card
Envelopes
Up to 220 g/m
Up to 220 g/m
Up to 120 g/m
Up to 200 g/m
75 to 95 g/m
2
2
2
2
2
Up to 0.25 mm
Up to 0.25 mm
Up to 0.15 mm30
Up to 0.25 mm30
Up to 0.52 mm10
Transparencies––10
1
Up to 150 sheets of 80 g/m2paper.
2
BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.
20
20
2
2
16
Loading paper and documents
Loading documents2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF2
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard
2
80 g/m
before putting them in the ADF.
Recommended environment2
Temperature:20 to 30° C
Humidity:50% to 70%
Paper:
Document Sizes Supported2
Length:148 to 355.6 mm
paper and always fan the pages
80 g/m
2
How to load documents2
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
CAUTION
a Unfold the ADF Document Support (1)
and the ADF Document Output Support
Flap (2).
1
2
2
Width:148 to 215.9 mm
Weight:
64 to 90 g/m
2
b Fan the pages well.
17
Chapter 2
c Make sure you place the documents
face up, top edge first in the ADF until
you feel them touch the feed roller.
d Adjust the paper guides (1) to fit the
width of your documents.
1
Using the scanner glass2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported2
Length: Up to 297 mm
Width:Up to 215.9 mm
Weight:Up to 2 kg
How to load documents2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
18
c Close the document cover.
Loading paper and documents
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
CAUTION
Scannable area2
The scannable area depends on the settings
in the application you are using. The figures
below show the unscannable area.
3
1
4
2
2
UsageDocument
Size
FaxLetter3 mm4 mm
A43 mm(Scanner
CopyAny size of
paper
ScanAny size of
paper
Top (1)
Bottom (2)
3mm3mm
3mm3mm
Left (3)
Right (4)
Glass)
3mm
(ADF)
1mm
19
3
General setup3
Power Save mode3
To maintain print quality, prolong print head
life, and provide the best ink cartridge
economy, you should keep your machine
connected to the power at all times.
You can put the machine into Power Save
mode by pressing the Power Save key. You
can still receive telephone calls in Power
Save mode. For further information on
receiving faxes in the Power Save condition,
please see the table on page 20. If you want
to do other operations, you must take the
machine out of Power Save mode.
Note
If you have connected an external
telephone or TAD, it is always available.
Putting your machine in
Power Save mode3
a Press and hold down the Power Save
key. The LCD will show
Shutting Down. The LCD will stay on
for a few seconds before going off.
Bringing your machine out of
Power Save mode3
a Press the Power Save key.
Power Save setting3
You can customize the machine's
Power Save key. The default mode is
Fax Receive:On. Your machine can
receive faxes or calls even when the machine
is in Power Save mode. If you do not want
your machine to receive faxes or calls, turn
this setting to Fax Receive:Off. (See
Power Save mode on page 20.)
a Press Menu, 1, 6.
b Press a or b to choose
Fax Receive:On, or
Fax Receive:Off.
Press OK.
c Press Stop/Exit.
On/Off
setting
Fax Receive:
1
On
(factory setting)
Receive
mode
Fax Only
External TAD
Manual
Fax/Tel
2
Available
operations
Fax Receive
Fax Detect
Delayed Fax
Fax Forward
Fax Storage
PC Fax
Receive
Remote
Retrieval
Fax Detect
Delayed Fax
3
3
3
3
3
3
Note
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available. (See
Power Save setting on page 20.)
20
Fax Receive:
Off
1
You cannot receive a fax with Mono Start or
Colour Start.
2
You cannot receive a fax automatically even if you
have set the receive mode to Fax/Tel.
3
Set before you switch off the machine.
—No machine
operations will
be available
other than
cleaning the
print head.
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