Brother MFC-5490CN User Manual

USER’S GUIDE

MFC-5490CN

Version 0

USA/CAN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-5490CN

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

Register your product on-line at

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/

© 2008 Brother Industries, Ltd.

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com/

Note

•You can check here for Brother driver updates.

•To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows® only).

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

[phone] (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

i

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

Note

In Canada only Visa and MasterCard are accepted.

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (fax)

http://www.brothermall.com/

In Canada:

1-877-BROTHER

http://www.brother.ca/

Description	Item
Ink Cartridge Standard <black>	LC61BK (Prints approx. 450 pages) 1
Ink Cartridge <yellow>	LC61Y (Prints approx. 325 pages) 1
Ink Cartridge <cyan> (blue)	LC61C (Prints approx. 325 pages) 1
Ink Cartridge <magenta> (red)	LC61M (Prints approx. 325 pages) 1
Premium Plus Glossy Finish Photo Paper
(Letter size / 20 sheets)	BP71GLTR
(4"×6" size / 20 sheets)	BP71GP
Matte Finish Inkjet Paper
(Letter size / 25 sheets)	BP60ML (USA only)
Plain Finish Inkjet Paper
(Letter size / 100 sheets)	BP60PL100 (USA only)
Telephone Line Cord	LG3077001 (USA only)
User's Guide	LS6440001 (English for USA and Canada)
	LS6440002 (French For Canada)

1 For more information about the replacement consumables, visit at www.brother.com/pageyield.

ii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

iii

Brother® Two-Year Limited Warranty and Replacement Service

(USA Only)

Who is covered:

This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper.

Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

Machines: two years from the original purchase date.

Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

1Physical damage to this Product;

2Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or software used with this Product (including but not limited to damage resulting from

use of non Brother®-brand parts and Consumable and Accessory Items);

4Consumable and Accessory Items that expired in accordance with a rated life;

5Problems arising from other than defects in materials or workmanship; and,

6Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-877-BROTHER (1-877- 276-8437) or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole

iv

Brother® Two-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother’s Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within two business days, with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging

instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for the repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all original packing materials, in the event that you ship this Product.

© 2008 Brother International Corporation

v

BROTHER MULTIFUNCTION CENTER / FAX MACHINE

LIMITED WARRANTY (Canada only)

Pursuant to the limited warranty of 2 years from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada. This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.

Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty.

Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Fax machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized

Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest

Authorized Service Centre call 1-877-BROTHER.

Internet support: [e-mail] or browse Brother's Web Site www.brother.ca.

vi

Table of Contents
Section I General
1	General Information	2
	Using the documentation.......................................................................................	2
	Symbols and conventions used in the documentation ....................................	2
	Accessing the Software and Network User’s Guide ..............................................	2
	Viewing Documentation...................................................................................	2
	Accessing Brother Support (For Windows®) .........................................................	5
	Control panel overview ..........................................................................................	6
2	Loading paper and documents	8
	Loading paper and other print media.....................................................................	8
	Loading envelopes and post cards................................................................	10
	Removing small printouts from the machine .................................................	11
	Printable area ................................................................................................	12
	Acceptable paper and other print media..............................................................	13
	Recommended print media ...........................................................................	13
	Handling and using print media .....................................................................	13
	Choosing the right print media.......................................................................	15
	Loading documents .............................................................................................	17
	Using the ADF ...............................................................................................	17
	Using the scanner glass ................................................................................	18
	Scannable area .............................................................................................	19
3	General setup	20
	On/Off key ...........................................................................................................	20
	Turning the machine off.................................................................................	20
	Turning the machine on.................................................................................	20
	Power Off setting ................................................................................................	20
	Mode Timer..........................................................................................................	21
	Paper settings......................................................................................................	21
	Paper Type ....................................................................................................	21
	Paper Size .....................................................................................................	21
	Volume Settings...................................................................................................	22
	Ring Volume ..................................................................................................	22
	Beeper Volume..............................................................................................	22
	Speaker Volume ............................................................................................	22
	Automatic Daylight Savings Time........................................................................	23
	LCD display .........................................................................................................	23
	LCD Contrast.................................................................................................	23
	Sleep Mode .........................................................................................................	23

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4	Security features	24
	TX Lock................................................................................................................	24
	Setting and changing the TX Lock password ................................................	24
	Turning TX Lock on/off ..................................................................................	25

Section II Fax

5	Sending a Fax	28
	Entering Fax mode ..............................................................................................	28
	Faxing from the ADF .....................................................................................	28
	Faxing from the scanner glass ......................................................................	28
	Faxing A4 size documents from the scanner glass .......................................	29
	Color fax transmission ...................................................................................	29
	Canceling a fax in progress ...........................................................................	29
	Broadcasting (Black & White only) ......................................................................	29
	Canceling a Broadcast in progress................................................................	30
	Additional sending operations..............................................................................	30
	Sending faxes using multiple settings ...........................................................	30
	Contrast .........................................................................................................	31
	Changing fax resolution.................................................................................	31
	Dual access (Black & White only)..................................................................	32
	Real time transmission ..................................................................................	32
	Overseas Mode .............................................................................................	32
	Delayed Faxing (Black & White only) ............................................................	33
	Delayed Batch Transmission (Black & White only) .......................................	33
	Checking and canceling waiting jobs.............................................................	33
	Sending a fax manually .................................................................................	34
	Sending a fax at the end of a conversation ...................................................	34
	Out of Memory message ...............................................................................	34
6	Receiving a Fax	35
	Receive modes ....................................................................................................	35
	Choosing the correct Receive Mode .............................................................	35
	Using receive modes ...........................................................................................	37
	Fax only .........................................................................................................	37
	Fax/Tel...........................................................................................................	37
	Manual...........................................................................................................	37
	External TAD .................................................................................................	37
	Receive mode settings ........................................................................................	38
	Ring Delay .....................................................................................................	38
	F/T Ring Time (Fax/Tel mode only)...............................................................	38
	Easy Receive.................................................................................................	38
	Additional receiving operations............................................................................	39
	Printing a reduced incoming fax ....................................................................	39
	Receiving a fax at the end of a conversation.................................................	39
	Receiving faxes into memory when the paper tray is empty .........................	39
	Printing a fax from the memory .....................................................................	39

viii

7	Telephone Services and External devices	40
	Voice Operations .................................................................................................	40
	Tone or pulse (Canada only) .........................................................................	40
	Fax/Tel mode when the power key is on .......................................................	40
	Fax/Tel mode when the power key is off .......................................................	40
	Telephone services..............................................................................................	41
	Voice Mail ......................................................................................................	41
	Distinctive Ring..............................................................................................	42
	Caller ID.........................................................................................................	44
	Connecting an external TAD (telephone answering device)................................	45
	Connections...................................................................................................	46
	Recording an outgoing message (OGM) on an external TAD.......................	46
	Special line considerations ............................................................................	46
	Multi-line connections (PBX) .........................................................................	47
	External and extension telephones......................................................................	48
	Connecting an external or extension telephone ............................................	48
	Using external and extension telephones......................................................	48
	Using a non-Brother cordless external telephone .........................................	49
	Using remote codes.......................................................................................	49
8	Dialing and storing numbers	50
	How to Dial ..........................................................................................................	50
	Manual dialing ...............................................................................................	50
	One Touch Dialing.........................................................................................	50
	Speed Dialing ................................................................................................	50
	Search ...........................................................................................................	50
	Fax Redial .....................................................................................................	51
	Storing numbers ..................................................................................................	51
	Storing a pause .............................................................................................	51
	Storing One Touch Dial numbers ..................................................................	51
	Storing Speed Dial numbers..........................................................................	52
	Changing One Touch or Speed Dial names or numbers...............................	52
	Setting up groups for broadcasting................................................................	53
	Dialing Access codes and credit card numbers.............................................	54
9	Remote fax options (Black & White only)	55
	Fax Forwarding....................................................................................................	55
	Paging .................................................................................................................	56
	Fax Storage .........................................................................................................	56
	PC Fax Receive...................................................................................................	57
	Changing the destination PC.........................................................................	57
	Turning off Remote Fax Options..........................................................................	58
	Changing Remote Fax Options ...........................................................................	58
	Remote Retrieval.................................................................................................	59
	Setting a Remote Access Code.....................................................................	59
	Using your Remote Access Code..................................................................	59
	Remote Fax commands ................................................................................	60
	Retrieving fax messages ...............................................................................	61
	Changing your Fax Forwarding number ........................................................	61

ix

10	Printing Reports	62
	Fax reports...........................................................................................................	62
	Transmission Verification Report...................................................................	62
	Fax Journal (activity report) ...........................................................................	62
	Reports ................................................................................................................	63
	How to print a report ......................................................................................	63
11	Polling	64
	Polling overview...................................................................................................	64
	Polling receive .....................................................................................................	64
	Setup to receive polling .................................................................................	64
	Sequential polling (Black & White only).........................................................	64
	Polled transmit (Black & White only)....................................................................	65
	Set up for polled transmit...............................................................................	65

Section III Copy

12	Making copies	68
	How to copy .........................................................................................................	68
	Entering Copy mode......................................................................................	68
	Making a single copy .....................................................................................	68
	Making multiple copies ..................................................................................	68
	Stop copying..................................................................................................	68
	Copy keys ............................................................................................................	69
	Changing copy quality ...................................................................................	69
	Enlarging or reducing the image copied ........................................................	70
	Copy options..................................................................................................	71
	Paper Options................................................................................................	74
Section IV Walk-up Photo Printing
13	PhotoCapture Center®: Printing photos from a memory card or
	USB Flash memory drive	76
	PhotoCapture Center® Operations ......................................................................	76
	Printing from a memory card or USB Flash memory drive without a PC.......	76
	Scanning to a memory card or USB Flash memory drive without a PC ........	76
	Using PhotoCapture Center® from your computer ........................................	76
	Using a memory card or USB Flash memory drive .......................................	76
	Memory cards or a USB Flash memory drive folder structure.......................	77
	Getting started .....................................................................................................	78
	How to print from a memory card or USB Flash memory drive ...........................	79
	Print Index (Thumbnails) ...............................................................................	79
	Printing Images..............................................................................................	80
	DPOF printing................................................................................................	81

x

	PhotoCapture Center® print settings ...................................................................	82
	Print quality....................................................................................................	82
	Paper Options................................................................................................	82
	Adjusting Color Enhancement .......................................................................	83
	Cropping ........................................................................................................	83
	Borderless printing.........................................................................................	84
	Print Date.......................................................................................................	84
	Scan to a memory card or USB Flash memory drive ..........................................	84
	Changing the image quality ...........................................................................	85
	Changing the black & white file format ..........................................................	85
	Changing the color file format........................................................................	85
	Understanding the Error Messages.....................................................................	86
14	Printing photos from a camera	87
	Printing photos directly from a PictBridge camera...............................................	87
	PictBridge requirements ................................................................................	87
	Setting your digital camera ............................................................................	87
	Printing Images..............................................................................................	88
	DPOF printing................................................................................................	88
	Printing photos directly from a digital camera (without PictBridge)......................	89
	Printing Images..............................................................................................	89
	Understanding the Error Messages.....................................................................	90
Section V Software
15	Software and Network features	92
Section VI Appendixes
A	Safety and Legal	94
	Choosing a location .............................................................................................	94
	To use the machine safely...................................................................................	95
	Important safety instructions..........................................................................	99
	Standard telephone and FCC Notices (These notices are in effect on
	models sold and used in the United States only.) ...................................	100
	Federal Communications Commission (FCC) Declaration of Conformity
	(USA only) ...............................................................................................	102
	Industry Canada Compliance Statement (Canada only) .............................	103
	LAN connection ...........................................................................................	103
	International ENERGY STAR® Compliance Statement ..............................	103
	Legal limitations for copying ..............................................................................	104
	Trademarks........................................................................................................	105

xi

B	Troubleshooting and Routine Maintenance	106
	Troubleshooting .................................................................................................	106
	If you are having difficulty with your machine ..............................................	106
	Dial Tone ....................................................................................................	112
	Telephone line interference .........................................................................	112
	Error and maintenance messages.....................................................................	113
	Transferring your faxes or Fax Journal report .............................................	117
	Document jam .............................................................................................	118
	Printer jam or paper jam ..............................................................................	119
	Routine maintenance.........................................................................................	121
	Replacing the ink cartridges ........................................................................	121
	Cleaning the outside of the machine ...........................................................	124
	Cleaning the scanner...................................................................................	125
	Cleaning the machine printer platen............................................................	125
	Cleaning the paper pick-up roller.................................................................	126
	Cleaning the print head ...............................................................................	126
	Checking the print quality ............................................................................	127
	Checking the print alignment .......................................................................	128
	Checking the ink volume .............................................................................	128
	Machine Information ..........................................................................................	128
	Checking the serial number.........................................................................	128
	Packing and shipping the machine ....................................................................	129
C	Menu and Features	131
	On-screen programming....................................................................................	131
	Menu table...................................................................................................	131
	Memory storage...........................................................................................	131
	Menu keys .........................................................................................................	131
	Menu Table........................................................................................................	133
	Entering Text .....................................................................................................	143
D	Specifications	144
	General ..............................................................................................................	144
	Print media.........................................................................................................	146
	Fax.....................................................................................................................	147
	Copy ..................................................................................................................	149
	PhotoCapture Center®.......................................................................................	150
	PictBridge ..........................................................................................................	151
	Scanner .............................................................................................................	152
	Printer ................................................................................................................	153
	Interfaces ...........................................................................................................	154
	Computer requirements .....................................................................................	155
	Consumable items .............................................................................................	156
	Network (LAN) ...................................................................................................	157
E	Glossary	158
F	Index	162

xii

Section I

General

General Information	2
Loading paper and documents	8
General setup	20
Security features	24

1 General Information

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

Bold	Bold typeface identifies specific
	keys on the machine’s control
	panel.
Italics	Italicized typeface emphasizes
	an important point or refers you
	to a related topic.
Courier	Text in Courier New font
New	identifies messages on the
	LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Electrical Hazard icons alert you to possible electrical shock.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Accessing the

Software and Network

User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use Printer, Scanner and PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.

Viewing Documentation

Viewing Documentation (For Windows®)

To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose

User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.

b If the model name screen appears, click your model name.

2

c If the language screen appears, click your language. The CD-ROM Main Menu will appear.

Note

If this window does not appear, use

Windows® Explorer to run the start.exe program from the root directory of the Brother CD-ROM.

d Click Documentation.

e Click the documentation you want to read.

HTML documents: Software User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

PDF documents: User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solution Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

General Information

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as 1 follows:

Software User’s Guide

Scanning (For Windows® 2000 Professional/Windows® XP and Windows Vista®)

ControlCenter3 (For Windows® 2000 Professional/Windows® XP and Windows Vista®)

Network Scanning

ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides

The complete ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE application.

3

Chapter 1

Viewing Documentation

(For Macintosh®)

a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c Double-click your language folder.

d Double-click the top.html file to view the

Software User’s Guide and Network User’s Guide in HTML format.

How to find Scanning instructions

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

Scanning (For Mac OS® X 10.2.4 or greater)

ControlCenter2 (For Mac OS® X 10.2.4 or greater)

Network Scanning (For Mac OS® X 10.2.4 or greater)

Presto!® PageManager® User’s Guide

The complete Presto!® PageManager® User’s Guide can be viewed from the Help selection in the Presto!® PageManager® application.

e Click the documentation you want to read.

Software User’s Guide

Network User’s Guide

4

Accessing Brother

Support

(For Windows®)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM.

Click Brother Support on the main menu. The following screen will appear:

To access our web site (www.brother.com), click Brother Home Page.

To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.

To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com.

To access Canada’s Brother online shopping mall (www.brother.ca) for additional product and services information, click Shop Online (Canada).

For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center.

General Information

To visit our web site for original/genuine Brother supplies

(http://www.brother.com/original/), click 1

Supplies Information.

To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) for FREE photo projects and printable downloads, click Brother CreativeCenter.

To return to the main page, click Back or if you have finished, click Exit.

5

Chapter 1

Control panel overview

11

1 2

1Fax and telephone keys:

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers.

Hook

Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.

Also, press this key after picking up the handset of an external telephone during the F/T pseudo/double-ring.

Resolution

Lets you temporarily change the resolution when sending a fax.

2Copy keys (temporary settings):

Enlarge/Reduce

Lets you temporarily enlarge or reduce copies depending on the ratio you choose.

Quality

Lets you temporarily change the quality setting.

Options

10
12/10	11:53
Res:Standar
3	4

3Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.

4Mode keys:

Fax

Lets you access Fax mode.

Scan

Lets you access Scan mode.

Copy

Lets you access Copy mode.

Photo Capture

Lets you access PhotoCapture Center® mode.

Lets you temporarily change multiple copy settings when in copy mode.

6

General Information

10	9
12/10 11:53	Fax
Res:Standard
4	5

8		7				1

6

5Menu keys:

Menu

Lets you access the main menu to program the machine.

Phone Book key

Press to store Speed Dial, One Touch and Group numbers in the machine’s memory.

Lets you store, look up, and dial numbers in the memory.

Volume keys

d c

When the machine is idle, you can press these keys to adjust the ring volume.

d

Press to scroll backward to a menu selection.

a or b

Press to scroll through the menus and options.

Clear/Back

Press to delete characters or to go back to the previous menu level.

OK

Lets you choose a setting.

6Start keys:

Color Start

Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

Black Start

Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

7On/Off

You can turn the machine on and off. The On/Off key can be customized by changing the Power Off setting.

8 Stop/Exit

Stops an operation or exits from a menu.

9Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

10LCD (liquid crystal display)

Displays messages on the screen to help you set up and use your machine.

11One Touch keys

These three keys give you instant access to six previously stored numbers.

Shift

Lets you access One Touch numbers 4 to 6 when held down.

7

2 Loading paper and documents

Loading paper and other print media

a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine.

c With both hands, gently press and slide the paper side guides (1) and the paper length guide (2) to fit the paper size.

Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.

1

3

b Lift the output paper tray cover (1).	2

1

3

8

Note

When you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray.

1

d Fan the stack of paper well to avoid paper jams and misfeeds.

Note

Always make sure the paper is not curled.

Loading paper and documents

e Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray.

2

f Gently adjust the paper side guides (1) to fit the paper with both hands.

Make sure the paper side guides touch the sides of the paper.

1

Note

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

9

Chapter 2

g Close the output paper tray cover. Check that the paper is flat in the tray and below the maximum paper

mark (1).

1

h Slowly push the paper tray completely into the machine.

i While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2).

2

1

Note

Do not use the paper support flap for Legal paper.

10

Loading envelopes and post cards

About envelopes

Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m2).

Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.

CAUTION

DO NOT use any of the following types of envelopes, as they will cause paper feed problems:

•That are of a baggy construction.

•That are embossed (have raised writing on them).

•That have clasps or staples.

•That are pre-printed on the inside.

Glue	Double flap

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

How to load envelopes and post cards

a Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible.

Note

If envelopes or post cards are ‘double-feeding’, put one envelope or post card in the paper tray at a time.

b Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side

guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

1

2

Loading paper and documents

If you have problems when printing on envelopes, try the following suggestions:

a Open the envelope flap.

	b Make sure the open flap is either to the	2
	side of the envelope or to the back edge
	of the envelope when printing.

c Adjust the size and margin in your application.

Removing small printouts from the machine

When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

11

Chapter 2

Printable area

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.

Cut Sheet Paper									Envelopes
3						4			3			4
1									1

2	2

	Top (1)	Bottom (2)	Left (3)	Right (4)
Cut Sheet	0.12 in. (3 mm)	0.12 in. (3 mm)	0.12 in. (3 mm)	0.12 in. (3 mm)
Envelopes	0.47 in. (12 mm)	0.95 in. (24 mm)	0.12 in. (3 mm)	0.12 in. (3 mm)

Note

The Borderless feature is not available for envelopes.

12

Acceptable paper and other print media

The print quality can be affected by the type of paper you are using in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

When you print on inkjet paper (coated paper), transparencies and photo paper, be sure to choose the proper print media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type on page 21.)

When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose

When you use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.

Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Loading paper and documents

Recommended print media

To get the best print quality, we suggest using Brother paper. (See table below.)

	We recommend using ‘3M Transparency		2
	Film’ when you print on transparencies.
	Brother paper
	Paper Type	Item
	Letter Plain	BP60PL100
		(USA only)
	Letter Glossy Photo	BP71GLTR
	Letter Inkjet (Matte)	BP60ML (USA only)
	4 × 6 in. Glossy Photo	BP71GP

Handling and using print media

Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

You can only print on both sides of the paper with PC printing. (See Printing for Windows® in the Software User's Guide on the CD-ROM.)

13

Chapter 2

Improper Setup

DO NOT use the following kinds of paper:

•Damaged, curled, wrinkled, or irregularly shaped paper

1

1

1 0.08 in. (2 mm) or greater

•Extremely shiny or highly textured paper

•Paper that cannot be arranged uniformly when stacked

•Paper made with a short grain

Paper capacity of the output paper tray cover

Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.

Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging.

14

Loading paper and documents

Choosing the right print media

Paper type and size for each operation

										2
Paper Type	Paper Size					Usage
						Fax	Copy	Photo	Printer
								Capture
Cut Sheet	Letter	8 1/2 ×11 in. (215.9 ×279.4 mm)				Yes	Yes	Yes	Yes
	A4	8.3		×	11.7 in. (210 × 297 mm)	Yes	Yes	Yes	Yes
	Legal	8 1/2 ×14 in. (215.9 ×355.6 mm)				Yes	Yes	–	Yes
	Executive	7 1/4 ×10 1/2 in. (184 ×267 mm)				–	–	–	Yes
	JIS B5	7.2		×	10.1 in. (182 × 257 mm)	–	–	–	Yes
	A5	5.8		×	8.3 in. (148 × 210 mm)	–	Yes	–	Yes
	A6	4.1		×	5.8 in. (105 × 148 mm)	–	–	–	Yes
Cards	Photo	4	× 6 in. (10 × 15 cm)			–	Yes	Yes	Yes
	Photo 2L	5	× 7 in. (13 × 18 cm)			–	–	Yes	Yes
	Index Card	5	× 8 in. (127 × 203 mm)			–	–	–	Yes
	Post Card 1	3.9		×	5.8 in. (100 × 148 mm)	–	–	–	Yes
	Post Card 2	5.8		×	7.9 in. (148 × 200 mm)	–	–	–	Yes
	(Double)
Envelopes	C5 Envelope	6.4		×	9 in. (162 × 229 mm)	–	–	–	Yes
	DL Envelope	4.3		×	8.7 in. (110 × 220 mm)	–	–	–	Yes
	COM-10	4	1/8		× 9 1/2 in. (105 × 241 mm)	–	–	–	Yes
	Monarch	3	7/8		× 7 1/2 in. (98 × 191 mm)	–	–	–	Yes
	JE4 Envelope	4.1		×	9.3 in. (105 × 235 mm)	–	–	–	Yes
Transparencies	Letter	8 1/2 ×11 in. (215.9 ×279.4 mm)				–	Yes	–	Yes
	A4	8.3		×	11.7 in. (210 × 297 mm)	–	Yes	–	Yes

15

Chapter 2

Paper weight, thickness and capacity

	Paper Type		Weight	Thickness	No. of
					sheets
	Cut	Plain Paper	17 to 32 lb (64 to 120 g/m2)	3 to 6 mil (0.08 to 0.15 mm)	150 1
	Sheet
		Inkjet Paper	17 to 53 lb (64 to 200 g/m2)	3 to 10 mil (0.08 to 0.25 mm)	20
		Glossy Paper	Up to 58 lb (Up to 220 g/m2)	Up to 10 mil (Up to 0.25 mm)	20
	Cards	Photo 4" × 6"	Up to 58 lb (Up to 220 g/m2)	Up to 10 mil (Up to 0.25 mm)	20
		Photo 2L
		Index Card	Up to 32 lb (Up to 120 g/m2)	Up to 6 mil (Up to 0.15 mm)	30
		Post Card	Up to 53 lb (Up to 200 g/m2)	Up to 10 mil (Up to 0.25 mm)	30
	Envelopes		20 to 25 lb (75 to 95 g/m2)	Up to 20 mil (Up to 0.52 mm)	10
	Transparencies		–	–	10

1 Up to 150 sheets of plain paper 20 lb (80 g/m2).

16