Please complete the following information for future
reference:
Model Number: MFC-490CW
1
Serial Number:
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
i
EC Declaration of Conformity under the R & TTE
Directive
ii
Table of Contents
Section IGeneral
1General Information2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
General Information2
Loading paper and documents9
General setup21
Security features27
1
General Information1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
ItalicsItalicized typeface emphasizes
an important point or refers you
to a related topic.
1
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Electrical Hazard icons alert you to
possible electrical shock.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
2
General Information
Accessing the
Software User’s Guide
and Network User’s
Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s Guide and Network User’s Guide that are
on the CD-ROM.
Viewing Documentation1
Viewing Documentation
®
(For Windows
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
)1
c If the language screen appears, click
your language. The CD-ROM Main
Menu will appear.
1
1
Note
If this window does not appear, use
®
Windows
program from the root directory of the
Brother CD-ROM.
Explorer to run the start.exe
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
3
Chapter 1
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Windows
Windows
ControlCenter3
(For Windows
Windows
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
®
2000 Professional/
®
XP and Windows Vista®)
®
2000 Professional/
®
XP and Windows Vista®)
Viewing Documentation
®
(For Macintosh
a Turn on your Macintosh
)1
®
. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected
Setup™ or AOSS™, follow the steps in the
Quick Setup Guide. For more information
about network setup please see the Network
User's Guide.
d Double-click top.html to view the
Software User's Guide and Network
1
User's Guide in HTML format.
e Click the documentation you want to
read:
Software User’s Guide
Network User’s Guide
4
General Information
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
ControlCenter2
(For Mac OS
Network Scanning
(For Mac OS
®
Presto!
The complete Presto!
User’s Guide can be viewed from the Help
selection in the Presto!
application.
PageManager® User’s Guide
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
X 10.2.4 or greater)
®
PageManager®
®
PageManager®
Accessing Brother
Support
(For Windows
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
®
)1
1
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected
Setup™ or AOSS™, follow the steps in the
Quick Setup Guide. For more information
about network setup please see the Network
User's Guide.
1
To access our web site
(http://www.brother.com
Home Page.
For the latest news and product support
information (http://solutions.brother.com
click Brother Solutions Center.
(http://www.brother.com/creativecenter/
for FREE photo projects and printable
downloads, click Brother CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.
), click Brother
),
), click
)
5
Chapter 1
021.12.2009
0
FFaxF
412:45
4
Mem.
Control panel overview1
9
8
Mem.
Mem.
12:
12:
21.12.2
21.12.2
1Fax and telephone keys:
Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo-ring.
Also, when connected to a PBX, you can
use this key to gain access to an outside
line or to transfer a call to another
extension.
2Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
21
3Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
4Menu keys:
Volume keys
dc
When the machine is idle, you can press
these keys to adjust the ring volume.
Speed Dial key
Lets you store, look up, and dial numbers
that are stored in the memory.
d or c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
6
General Information
21.12.2009
Fax
12:45
Mem.
1
76
Mem.
Mem.
Fax
Fax
12:45
12:45
21.12.2009
21.12.2009
a or b
Press to scroll through the menus and
options.
Menu
Access the main menu.
Clear/Back
Press to delete characters or to go back to
the previous menu level.
OK
Choose a setting.
5Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scanning setting in the
ControlCenter software).
345
6Stop/Exit
Stops an operation or exits from a menu.
7Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
8LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD by
lifting it.
9PowerSave
Lets you put the machine into Power Save
mode.
7
Chapter 1
21.12.2009
Fax
12:45
Mem.
Fax
Network
Machine I nf o.
Initial S et up
Print R ep or ts
General S et up
Mode Tim er
Paper Type
Mins
Plain P ap er
A4
On
Paper S iz e
Volume
Auto Da yl ig ht
General S et up
Mode Tim er
Paper Type
Secs
Plain P ap er
A4
On
Paper S iz e
Volume
Auto Da yl ig ht
General S et up
Mode Tim er
Paper Type
Secs
Plain P ap er
A4
On
Paper S iz e
Volume
Auto Da yl ig ht
LCD screen indications1
The LCD shows the current machine status
when the machine is idle.
1234
Mem.
Mem.
Fax
Fax
12:45
12:45
21.12.2009
21.12.2009
5
1Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
a Press Menu.
b Press a or b to choose
General Setup.
General Setup
Fax
Network
Print Reports
Machine Info.
Initial Setup
MENU
Press OK.
c Press a or b to choose Mode Timer.
General Setup
Mode Timer
Paper Type
Paper Size
Volume
Auto Daylight
MENU
d Press d or c to choose 30Secs.
General Setup
Mode Timer
Paper Type
Paper Size
Volume
Auto Daylight
MENU
2 Mins
Plain Paper
A4
On
3030Secs
Plain Paper
A4
On
Press OK.
You can see the current setting on the
LCD:
General Setup
Mode Timer
Paper Type
Paper Size
Volume
Auto Daylight
MENU
3030Secs
Plain Paper
A4
On
Select & Press OK
Select & Press OK
Select & Press OK
Select & Press OK
e Press Stop/Exit.
8
Loading paper and documents2
2
Loading paper and
other print media
Note
To print on 10 x 15 cm or Photo L paper,
you must use the photo paper tray. (See
Loading photo paper on page 13.)
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
With both hands, gently press and slide
the paper side guides (1) and then the
2
paper length guide (2) to fit the paper
size. Make sure that the triangular
marks (3) on the paper side guides (1)
and paper length guide (2) line up with
the mark for the paper size you are using.
2
1
3
b Lift the paper tray cover (1).
1
2
3
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
1
9
Chapter 2
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the paper tray cover.
h Slowly push the paper tray completely
into the machine.
f Gently adjust the paper side guides (1)
to the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
10
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
2
1
Note
Do not use the paper support flap for
Legal paper.
Loading paper and documents
Loading envelopes and
postcards2
About envelopes2
Use envelopes that weigh between 80 to
2
95 g/m
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
• That have clasps or staples.
.
CAUTION
How to load envelopes and postcards2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
2
Note
If envelopes or postcards are ‘doublefeeding’, put one envelope or postcard in
the paper tray at a time.
• That are pre-printed on the inside.
GlueDouble flap
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
11
Chapter 2
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.
1
2
If you have problems when printing on
envelopes, try the following suggestions:
a Make sure the flap is either to the side of
the envelope or to the back edge of the
envelope when printing.
b Adjust the size and margin in your
application.
2
12
Loading paper and documents
Loading photo paper2
Use the photo paper tray which has been
assembled on the top of the paper tray cover
to print on Photo (10 × 15 cm) and Photo L
size paper. When you use the photo paper
tray, you do not have to take out the paper
that is in the tray beneath it.
a Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and push the photo
tray forward until it clicks into the photo
printing position (2).
1
c Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
• Always make sure that the paper is not
curled or wrinkled.
d When you have finished printing photos
return the photo paper tray to the normal
printing position.
Squeeze the blue photo paper tray
release button (1) using your right index
finger and thumb and pull the photo tray
backward until it clicks (2).
2
2
Photo Paper Tray
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
1
2
2
13
Chapter 2
Removing small printouts
from the machine2
When the machine ejects small paper onto
the paper tray you may not be able to reach
it. Make sure printing has finished, and then
pull the tray completely out of the machine.
Printable area2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
on the CD-ROM.)
Cut Sheet PaperEnvelopes
3
1
®
or Printing and Faxing for Macintosh® in the Software User’s Guide
4
3
4
1
2
Top (1)Bottom (2)Left (3)Right (4)
Cut Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm24 mm3 mm3 mm
2
Note
The Borderless feature is not available for envelopes.
14
Loading paper and documents
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 22.)
Recommended print media2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper TypeItem
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 x 15 cm Glossy PhotoBP71GP
2
Handling and using print
media2
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
You can only print on both sides of the
paper with PC printing. (See Printing for
Windows
on the CD-ROM.)
®
in the Software User’s Guide
15
Chapter 2
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
Improper Setup
1
1
12mm or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the paper tray2
Up to 50 sheets of 80 g/m2 A4 paper.
Transparencies and photo paper must be
picked up from the paper tray one page at
a time to avoid smudging.