MFC-465CN
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Multi-Protocol On-board Ethernet Multi-function Print Server
NETWORK
USER’S GUIDE
Please read this manual thoroughly before using this machine on
your network. You can print or view this manual from the
CD-ROM at any time, please keep the CD-ROM in a convenient
place for quick and easy reference at all times.
The Brother Solutions Center (http://solutions.brother.com
your one stop resource for all your printing needs. Download the
latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions.
) is
Version 0
Definitions of warnings, cautions, and notes
We use the following icon throughout this User’s Guide:
Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
Trademarks
Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother
Industries, Ltd.
UNIX is a registered trademark of The Open Group.
Apple and Macintosh are registered trademarks of Apple Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States
and / or other countries.
Firefox is a registered trademark of the Mozilla Foundation.
All other terms, brand and product names mentioned in this User’s Guide are registered trademarks or
trademarks of their respective companies.
Copyright and License
Part of the software embedded in this product is gSOAP software.
Portions created by gSOAP are Copyright (C) 2001–2004 Robert A. van Engelen, Genivia inc.
All Rights Reserved.
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY GENIVIA INC AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANYWAY OUT
OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
i
Compilation and publication notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.
©2007 Brother Industries Ltd.
IMPORTANT NOTE
Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64
®
Edition and Windows
XP Home Edition.
ii
Brother numbers
IMPORTANT
For technical and operational assistance, you must call the country where you purchased the machine.
Calls must be made from within that country.
For Customer Service
In USA 1-800-284-4329
In Canada 1-877-BROTHER
In Europe Visit http://www.brother.com
Service center locator (USA)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service center locations (Canada)
For the location of a Brother authorized service center, call 1-877-BROTHER.
for contact information on your local Brother office.
If you have any comments or suggestions, please write to us at:
In USA Customer Support
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater NJ 08807-0911
In Canada Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
In Europe European Product & Service Support
1 Tame Street
Audenshaw
Manchester, M34 5JE, UK
Internet address
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support, Driver Updates and Utilities:
http://www.brother.com
(In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com
iii
Brother fax-back system (USA)
Brother has set up an easy-to-use fax-back system so you can get instant answers to common technical
questions and information about all our products. This is available 24 hours a day, seven days a week. You
can use the system to send the information to any fax machine.
Call the number below and follow the recorded instructions to receive a fax about how to use the system and
an Index of the subjects you can get information about.
In USA only 1-800-521-2846
iv
Table of Contents
1 Introduction 1
Overview....................................................................................................................................................1
Network function features ..........................................................................................................................2
Network printing...................................................................................................................................2
Network scanning ................................................................................................................................2
Network PC-FAX (Not available for DCP models)...............................................................................2
Network PhotoCapture Center™.........................................................................................................2
Management utilities............................................................................................................................2
Types of Network Connections..................................................................................................................4
Network Connection Example .............................................................................................................4
Protocols....................................................................................................................................................6
TCP/IP protocols and functions ...........................................................................................................6
2 Configuring your network printer 8
Overview....................................................................................................................................................8
IP addresses, subnet masks and gateways ..............................................................................................8
IP address ...........................................................................................................................................8
Subnet mask........................................................................................................................................9
Gateway (and router)...........................................................................................................................9
Setting up the IP address and subnet mask ............................................................................................10
Using the BRAdmin Light utility to configure your machine for the network printer ...........................10
Using the control panel to configure your machine for a network......................................................12
Using other methods to configure your machine for a network .........................................................12
Changing the print server settings ...........................................................................................................13
Using the BRAdmin Light utility to change the print server settings ..................................................13
Using the control panel to change the print server settings...............................................................13
Using the Remote Setup to change the print server settings
(Not available for DCP models) ............................................................................................................14
Remote Setup for Windows
Remote Setup for Macintosh
®
.............................................................................................................14
®
...........................................................................................................14
3 Control panel setup 15
LAN menu................................................................................................................................................15
TCP/IP ...............................................................................................................................................15
Setup Misc.........................................................................................................................................23
Printing the Network Configuration List ...................................................................................................24
Restoring the network settings to factory default.....................................................................................25
4 Driver Deployment Wizard (Windows® only) 26
Overview..................................................................................................................................................26
Connection methods................................................................................................................................26
Peer-to-Peer ......................................................................................................................................26
Network Shared Printer .....................................................................................................................27
How to install the Driver Deployment Wizard software............................................................................28
Using the Driver Deployment Wizard software ........................................................................................29
v
5 Network printing from Windows® basic TCP/IP Peer-to-Peer printing 31
Overview..................................................................................................................................................31
For Windows
Configuring the standard TCP/IP port ...............................................................................................31
Other sources of information ...................................................................................................................32
6 Network printing from a Macintosh
Overview..................................................................................................................................................33
How to select the print server (TCP/IP) .............................................................................................33
Changing the print server settings ...........................................................................................................35
Changing the configuration using the Remote Setup
Using the BRAdmin Light utility to change the print server settings ..................................................35
Other sources of information ...................................................................................................................35
®
2000/XP and Windows Vista™ users ..............................................................................31
®
(Not available for DCP models) .....................................................................................................35
33
7 Troubleshooting 36
Overview..................................................................................................................................................36
General problems ....................................................................................................................................36
Network print software installation problems ...........................................................................................37
Printing problems.....................................................................................................................................39
Scanning and PC Fax problems ..............................................................................................................40
A Appendix A 42
Using services .........................................................................................................................................42
Other ways to set the IP address (for advanced users and administrators) ............................................42
Using DHCP to configure the IP address ..........................................................................................42
Using BOOTP to configure the IP address ........................................................................................42
Using RARP to configure the IP address ..........................................................................................43
Using APIPA to configure the IP address..........................................................................................44
Using ARP to configure the IP address .............................................................................................44
Using the TELNET console to configure the IP address ...................................................................45
Installation when using a Network Print Queue or Share (printer driver only) .........................................46
Installation when using Web Services
(For Windows Vista™ users) ................................................................................................................47
B Appendix B 48
Print server specifications........................................................................................................................48
Ethernet wired network......................................................................................................................48
Function table and default factory settings ..............................................................................................50
C Index 51
vi
1
Introduction 1
Overview 1
The Brother machine can be shared on a 10/100 MB wired Ethernet network using the internal network print
server. The print server supports various functions and methods of connection depending on the operating
system you are running on a network supporting TCP/IP. These functions include printing, scanning, PC-FAX
send, PC-FAX receive, PhotoCapture Center™, Remote Setup and Status Monitor. The following chart
shows what network features and connections are supported by each operating system.
1
Operating Systems
10/100BASE-TX Wired Ethernet
(TCP/IP)
Printing rr
BRAdmin Light rr
BRAdmin Professional
Web BRAdmin
Scanning rr
PC Fax Send
PC Pax Receive
PhotoCapture Center™ rr
Remote Setup
Status Monitor rr
Driver Deployment Wizard r
1
2
2
2
1
Windows® 2000
Windows
Windows
Professional x64
Edition Windows
Vista™
®
XP
®
XP
rr
r
r
rr
r
rr
Mac OS® X 10.2.4 or
greater
1
BRAdmin Professional and Web Admin are available as a download from http://solutions.brother.com.
2
Not available for DCP models.
To use the Brother machine through a network, you need to configure the print server, and set up the
computers you use.
1
Introduction
Network function features 1
Your Brother machine has the following basic network functions.
Network printing 1
The print server provides printing services for Windows® 2000/XP/XP Professional x64 Edition and Windows
®
Vista™ supporting the TCP/IP protocols and Macintosh
Network scanning 1
You can scan documents over the network to your computer (See Network Scanning in the Software User’s
Guide).
Network PC-FAX (Not available for DCP models) 1
You can directly send a PC file as a PC-FAX over your network (See Brother PC-FAX Software for Windows®
®
and Sending a Fax for Macintosh
can also PC-FAX receive (See PC-FAX receiving in the Software User’s Guide).
in the Software User’s Guide for a complete description). Windows® users
supporting TCP/IP (Mac OS® X 10.2.4 or greater).
1
Network PhotoCapture Center™ 1
You can view, retrieve and save data from USB flash memory drive or a media card inserted into the Brother
machine.The software is automatically installed when you select network connection during the software
®
installation. For Windows
ControlCenter3 in the Software User’s Guide. For Macintosh
available and enter FTP://xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP address of your Brother machine).
, choose PhotoCapture tab of the ControlCenter3. For more information, see
®
, launch any web browser in which FTP is
Management utilities 1
BRAdmin Light 1
BRAdmin Light is a utility for initial setup of the Brother network connected devices. This utility can search for
Brother product on your network, view the status and configure basic network settings, such as IP address
®
from a computer running Windows
®
on Windows
BRAdmin Light will be installed automatically when you install the printer driver. If you have already installed
the printer driver, you don’t have to install it again.
For more information on BRAdmin Light, visit us at http://solutions.brother.com
, please see the Quick Setup Guide we provided with the machine. For Macintosh® users,
systems and Mac OS® X 10.2.4 or greater. For installing BRAdmin Light
.
2
Introduction
BRAdmin Professional (for Windows®) 1
BRAdmin Professional is a utility for more advanced management of network connected Brother devices.
This utility can search for Brother products on your network, view the status and configure the network
®
settings from a computer running Windows
system. BRAdmin Professional has additional features from
BRAdmin Light.
1
For more information and downloading, visit us at http://solutions.brother.com
®
Web BRAdmin (for Windows
) 1
.
Web BRAdmin is a utility for managing network connected Brother devices on your LAN and WAN. This utility
can search for Brother product on your network, view its status and configure the network settings. Unlike
BRAdmin Professional, which is designed for Windows
®
only, the Web BRAdmin server utility can be
accessed from any client PC with a web browser that supports JRE (Java Runtime Environment). By installing
1
the Web BRAdmin server utility on a PC running IIS
, administrators with a web browser can connect to the
Web BRAdmin server, which then communicates with the device itself.
For more information and downloading, visit us at http://solutions.brother.com
1
Internet Information Server 4.0 or Internet Information Service 5.0/5.1/6.0/7.0
.
Remote Setup (Not available for DCP models) 1
The Remote Setup software allows you to configure network settings from a Windows® or Macintosh® (Mac
®
OS
X 10.2.4 or greater). (See Remote Setup in the Software User’s Guide).
Note
We recommend Microsoft Internet Explorer 6.0
®
Safari™ 1.0 for Macintosh
. Please also make sure that JavaScript and Cookies are always enabled in
®
(or higher) or Firefox® 1.0 (or higher) for Windows® and
whichever browser you use. We recommend you upgrade to Safari™ 1.2 or higher to enable JavaScript.
If a different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.
3
Introduction
Types of Network Connections 1
Network Connection Example 1
Peer-to-Peer printing using TCP/IP 1
In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no
central server controlling file access or printer sharing.
Windows
TCP/IP TCP/IP
1 Switch or Router
2 Network printer (your machine)
®
1
Windows
®
Windows
®
2
1
In a smaller network of 2 or 3 computers, we recommend the Peer-to-Peer printing method as it is easier
to configure than the Network Shared Printing method described on the following page. See Network
Shared Printing on page 5.
Each computer must use the TCP/IP Protocol.
The Brother machine needs an appropriate IP address configuration.
If you are using a router, the Gateway address must be configured on the computers and the Brother
machine.
4
Introduction
Network Shared Printing 1
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type
of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.
Windows
Windows
Windows
®
®
®
Windows
®
2
1
TCP/IP
3
4
1 Network Shared
2 Also known as “Server” or “Print Server”
3 TCP/IP or USB
1
4 Network printer (your machine)
In a larger network, we recommend a Network Shared printing environment.
The “Server” or the “Print Server” must use the TCP/IP Print Protocol.
The Brother machine needs an appropriate IP address configuration unless the machine is shared via the
USB port of the server.
5
Introduction
Protocols 1
TCP/IP protocols and functions 1
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain
access to network connected resources. The print server used on this Brother product supports the TCP/IP
(Transmission Control Protocol/Internet Protocol) protocols. TCP/IP is the most popular set of protocols used
for communication such as Internet and E-mail. This protocol can be used in almost all operating systems
®
such as Windows
product.
DHCP/BOOTP/RARP 1
By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured.
Note
To use the DHCP/BOOTP/RARP protocols, please contact your network administrator.
, Macintosh® and Linux. The following TCP/IP protocols are available on this Brother
1
APIPA 1
If you do not assign an IP address manually (using the control panel of the machine or the BRAdmin software)
or automatically (using a DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA)
protocol will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255.
DNS client 1
The Brother print server supports the Domain Name Service (DNS) client function. This function allows the
print server to communicate with other devices by using its DNS name.
LPR/LPD 1
Commonly used printing protocols on a TCP/IP network.
Port9100 1
Another commonly used printing protocol on a TCP/IP network.
mDNS 1
mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network
®
Configured system. (Mac OS
X 10.2.4 or greater).
TELNET 1
The Brother print server supports TELNET server for command line configuration.
SNMP 1
The Simple Network Management Protocol (SNMP) is used to manage network devices including computers,
routers and Brother network ready machines.
6
Introduction
LLTD 1
The Link Layer Topology Discovery protocol (LLTD) lets you locate the Brother machine easily on the
Windows Vista™ Network Map. Your Brother machine will be shown with a distinctive icon and the node
name. The default setting for this protocol is Off.
You can activate LLTD using the BRAdmin Professional utility software. Visit the download page for your
model at http://solutions.brother.com
to download BRAdmin Professional.
Web Services 1
The Web Services protocol enables Windows Vista™ users to install the Brother printer driver by rightclicking the machine icon from the Start / Network selection. (See Installation when using Web Services (For
Windows Vista™ users) on page 47). The Web Services also lets you check the current status of the
machine from your computer.
1
7
2
Configuring your network printer 2
Overview 2
Before you can use your Brother machine on your network, you need to install the Brother software and also
configure the appropriate TCP/IP network settings on the machine itself. To do this, we recommend that you
use the automatic installer on the Brother CD-ROM as this will guide you through the software and network
installation.
If you do not wish to use the automatic installer, or you do not understand some of the terms used by the
automatic installer, refer to the remainder of this chapter for more information.
Note
If you do not wish to, or are unable to use the automatic installer or any of Brother’s software tools, you
can also use the machine’s control panel to change network settings. For more information, see Control
panel setup on page 15.
IP addresses, subnet masks and gateways 2
2
To use the machine in a networked TCP/IP environment, you need to configure its IP address and subnet
mask. The IP address you assign to the print server must be on the same logical network as your host
computers. If it is not, you must properly configure the subnet mask and the gateway address.
IP address 2
An IP address is a series of numbers that identifies each device connected to a network. An IP address
consists of four numbers separated by dots. Each number is between 0 and 255.
Example: In a small network, you would normally change the final number.
192.168.1.1
If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX®/Linux, Windows® 2000/XP or
Windows Vista™ network) the print server will automatically obtain its IP address from that server.
Note
On smaller networks, the DHCP server may be the Router.
For more information on DHCP, BOOTP and RARP, see Using DHCP to configure the IP
address on page 42, Using BOOTP to configure the IP address on page 42 and Using RARP to configure the
IP address on page 43.
If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will
automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255. For more
information on APIPA, see Using APIPA to configure the IP address on page 44.
, 192.168.1.2, 192.168.1.3
If the APIPA protocol is disabled, the default IP address of a Brother print server is 192.0.0.192. However,
you can easily change this IP address number to match with the IP address details of your network. For
information on how to change the IP address, see Setting up the IP address and subnet mask on page 10.
8
Configuring your network printer
Subnet mask 2
Subnet masks restrict network communication.
Example: Computer1 can talk to Computer2
• Computer1
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
• Computer2
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Note
0 denotes that there is no limit to communication at this part of the address.
In the above example, we can communicate with anything that has an IP address that begins with
192.168.1.X.
Gateway (and router) 2
A gateway is a network point that acts as an entrance to another network and sends data transmitted via the
network to an exact destination. The router knows where to direct data that arrives at the gateway. If a
destination is located at an external network, the router transmits data to the external network. If your network
communicates with other networks, you may need to configure the Gateway IP address. If you do not know
the Gateway IP address then contact your Network Administrator.
2
9
Configuring your network printer
Setting up the IP address and subnet mask 2
Using the BRAdmin Light utility to configure your machine for the network printer 2
BRAdmin Light 2
The BRAdmin Light utility is designed for initial setup of the Brother network connected devices. It also can
search for Brother products in a TCP/IP environment, view the status and configure basic network settings,
®
such as IP address. The BRAdmin Light utility is available for Windows
®
X 10.2.4 or greater.
OS
How to configure your machine using the BRAdmin Light utility 2
Note
• Please use the BRAdmin Light utility version that was supplied on the CD-ROM of your Brother product.
You can also download the latest Brother BRAdmin Light utility version from http://solutions.brother.com
2000/XP, Windows Vista™ and Mac
2
.
• If you require more advanced printer management, use the latest Brother BRAdmin Professional utility that
is available as a download from http://solutions.brother.com
. This utility is only available for Windows®
users.
• If you are using personal Firewall software, disable it. Once you are sure that you can print, re-start your
personal Firewall software.
• Node Name: Node Name appears in current BRAdmin Light. The default Node Name of the network card
in the machine is “BRNxxxxxxxxxxxx” (“xxxxxxxxxxxx” is your machine’s Ethernet address.)
1
.
• By default, no password is required. To set a password, double click the device you want to set a
password. Click Control tab, and then click Change Password. Enter the new password.
1
For DCP560CN, the default Node Name is “BRN_xxxxxx” (“xxxxxx” is the last six digits of Ethernet address.).
a Start the BRAdmin Light utility.
®
For Windows
Click Start / All Programs
1
Programs for Windows® 2000 users
For Mac OS® X 10.2.4 or greater users
Double-click Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities /
BRAdmin Light.jar file.
2000/XP and Windows Vista™
1
/ Brother / BRAdmin Light / BRAdmin Light.
b BRAdmin Light will search for new devices automatically.
10
c Double-click the unconfigured device.
Windows
®
Configuring your network printer
2
Macintosh
®
Note
• If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the
device will appear as Unconfigured in the BRAdmin Light utility screen.
• You can find the Node Name and Ethernet address by printing the Network Configuration List. See Printing
the Network Configuration List on page 24 for information on how to print the Network Configuration List
on your print server.
11
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