Brother MFC-465CN User Guide

USER’S GUIDE

MFC-465CN

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-465CN

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows

only).

For Customer Service

In USA: 1-800-284-4329

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-877-552-MALL (6255)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER

http://www.brother.ca

Description Item

Ink Cartridge Standard <black> LC51BK (Prints approx. 500 pages) Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages) Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages) Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages) Premium Glossy Photo Paper (Letter size / 20 sheets)

(4"×6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord LG3077001 (USA only) User's Guide LS2764001 (English for USA and Canada)

BP61GLL

BP61GLP BP60ML (USA only)

BP60PL (USA only)

LS2764002 (French for Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery.

 Except as otherwise provided herein,

Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

 This warranty applies only to products

purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from

use of non Brother Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life; and,

5 Problems arising from other than defects in

materials or workmanship.

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 MFC and DCP and 1-800-276-7746 Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole

if you first reported the problem

-brand parts and

for Fax,

for

Brother® One Year Limited Warranty and Replacement Service

(USA only)

discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or

has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and only statement of Brother's obligations to

you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may vary from state to state.

 This Limited Warranty (and Brother's

obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important:

We recommend that you keep all original packing materials, in the event that you ship this Product.

BROTHER MULTIFUNCTION CENTER MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC machine must be delivered or shipped freight prepaid by the end-user/purchaser to a "Brother" Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC machine, please refer to your Operation Manual for the proper packaging procedures. Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC machine without the ink cartridges or the protective parts will void your warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-Brother.

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

vii

Section I General

1 General Information 2

Using the documentation.......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................2

Viewing Documentation...................................................................................2

Accessing Brother Support (For Windows

Control panel overview ..........................................................................................6

LCD display screen .........................................................................................8

Basic Operations .............................................................................................8

2 Loading documents and paper 9

Loading documents ...............................................................................................9

Using the ADF .................................................................................................9

Using the scanner glass ................................................................................10

Scannable area .............................................................................................10

Acceptable paper and other media......................................................................11

Recommended media ...................................................................................11

Handling and using media .............................................................................11

Choosing the right media...............................................................................12

Loading paper and other media...........................................................................14

Loading envelopes and post cards ................................................................16

Loading photo paper......................................................................................17

Removing small printouts from the machine .................................................18

Printable area ................................................................................................19

) .........................................................5

3 General setup 20

On/Off key............................................................................................................20

Turning the machine off.................................................................................20

Turning the machine on.................................................................................20

On/Off setting ......................................................................................................20

Mode Timer..........................................................................................................21

Paper settings......................................................................................................22

Paper Type ....................................................................................................22

Paper Size .....................................................................................................22

Volume Settings...................................................................................................23

Ring Volume ..................................................................................................23

Beeper Volume..............................................................................................23

Speaker Volume ............................................................................................23

Automatic Daylight Savings Time........................................................................24

LCD display .........................................................................................................24

LCD Contrast.................................................................................................24

Setting the backlight brightness.....................................................................24

Setting the Dim Timer for the backlight ........................................................25

Setting the Off Timer .....................................................................................25

Setting the Wallpaper ....................................................................................25

viii

4 Security features 26

TX Lock ...............................................................................................................26

Setting and changing the TX Lock password................................................26

Turning the TX Lock on/off ............................................................................27

Section II Fax

5 Sending a fax 30

Entering Fax mode ..............................................................................................30

Faxing from the ADF ....................................................................................30

Faxing from the scanner glass ......................................................................30

Faxing A4 size documents from the scanner glass .......................................31

Color fax transmission...................................................................................31

Canceling a fax in progress...........................................................................31

Broadcasting (Black & White only) ......................................................................32

Canceling a Broadcast in progress................................................................32

Additional sending operations..............................................................................33

Sending faxes using multiple settings ...........................................................33

Contrast.........................................................................................................33

Changing fax resolution.................................................................................33

Dual access (Black & White only)..................................................................34

Real time transmission ..................................................................................34

Overseas Mode .............................................................................................35

Delayed Faxing (Black & White only) ............................................................35

Delayed Batch Transmission (Black & White only) .......................................35

Checking and canceling waiting jobs.............................................................35

Setting your changes as the new default.......................................................36

Restoring all settings to the factory settings..................................................36

Sending a fax manually .................................................................................36

Sending a fax at the end of a conversation ...................................................36

Out of Memory message...............................................................................37

6 Receiving a Fax 38

Receive modes ....................................................................................................38

Choosing the Receive Mode .........................................................................38

Using receive modes ...........................................................................................39

Fax only.........................................................................................................39

Fax/Tel...........................................................................................................39

Manual...........................................................................................................39

External TAD .................................................................................................39

Receive mode settings ........................................................................................40

Ring Delay.....................................................................................................40

F/T Ring Time (Fax/Tel mode only)...............................................................40

Easy Receive.................................................................................................41

Additional receiving operations............................................................................41

Printing a reduced incoming fax ....................................................................41

Receiving a fax at the end of a conversation.................................................42

Printing a fax from the memory .....................................................................42

7 Telephone Services and External devices 43

Voice operations ..................................................................................................43

Tone or Pulse (Canada only).........................................................................43

Fax/Tel mode when the power key is on .......................................................43

Fax/Tel mode when the power key is off .......................................................43

Telephone services..............................................................................................44

Voice Mail ......................................................................................................44

Distinctive Ring..............................................................................................45

Caller ID.........................................................................................................47

Connecting an external TAD (telephone answering device)................................49

Connections...................................................................................................50

Recording outgoing message (OGM) on an external TAD ............................50

Special line considerations ............................................................................50

Multi-line connections (PBX) .........................................................................52

External and extension telephones......................................................................52

Connecting an external or extension telephone ............................................52

Using external and extension telephones......................................................52

Using a Non-Brother cordless external telephone.........................................53

Using remote codes.......................................................................................53

8 Dialing and storing numbers 54

How to Dial ..........................................................................................................54

Manual dialing ...............................................................................................54

Speed Dialing ................................................................................................54

Search ...........................................................................................................54

Fax Redial .....................................................................................................55

Outgoing Call.................................................................................................55

Caller ID history .............................................................................................55

Storing numbers ..................................................................................................56

Storing a pause .............................................................................................56

Storing Speed Dial numbers..........................................................................56

Changing Speed Dial names or numbers......................................................58

Setting up groups for broadcasting................................................................59

Dialing Access codes and credit card numbers.............................................60

9 Advanced fax operations (Black & White only) 61

Fax Forwarding....................................................................................................61

Paging..................................................................................................................62

Fax Storage .........................................................................................................63

PC Fax Receive...................................................................................................63

Changing the destination PC .........................................................................64

Turning off Advanced Fax Operations.................................................................65

Changing Advanced Fax Operations ...................................................................65

Remote Retrieval.................................................................................................66

Setting a Remote Access Code.....................................................................66

Using your Remote Access Code..................................................................66

Remote Fax commands ................................................................................67

Retrieving fax messages ...............................................................................68

Changing your Fax Forwarding number ........................................................68

10 Printing Reports 69

Fax reports...........................................................................................................69

Transmission Verification Report...................................................................69

Fax Journal (activity report) ...........................................................................69

Reports................................................................................................................70

How to print a report......................................................................................70

11 Polling 71

Polling overview...................................................................................................71

Polling receive .....................................................................................................71

Setup to receive polling .................................................................................71

Sequential polling (Black & White only).........................................................71

Polled transmit (Black & White only)....................................................................72

Set up for polled transmit...............................................................................72

Section III Copy

12 Making copies 74

How to copy.........................................................................................................74

Entering Copy mode......................................................................................74

Making a single copy .....................................................................................74

Making multiple copies ..................................................................................74

Stop copying..................................................................................................74

Copy settings.......................................................................................................75

Changing copy quality ...................................................................................75

Enlarging or reducing the image copied ........................................................75

Making N in 1 copies or a poster (page layout) ............................................76

Sorting copies using the ADF........................................................................77

Adjusting Brightness, Contrast and Color......................................................77

Paper Options................................................................................................78

Setting your changes as the new default......................................................79

Restoring all settings to the factory settings..................................................80

‘Out of Memory’ message....................................................................................80

Section IV Walk-up Photo Printing

13 PhotoCapture Center®: Printing photos from a memory card

or USB Flash memory drive 82

PhotoCapture Center® Operations ......................................................................82

Printing from a memory card or USB Flash memory drive without a PC.......82

Scanning to a memory card or USB Flash memory drive without a PC ........82

Using PhotoCapture Center

Using a memory card or USB Flash memory drive .......................................82

Memory cards or a USB Flash memory drive folder structure.......................83

Getting started .....................................................................................................84

Entering PhotoCapture mode ........................................................................85

Print Images.........................................................................................................85

View Photo(s) ................................................................................................85

Print Index (Thumbnails) ...............................................................................86

Print Photos ...................................................................................................86

Photo Effects .................................................................................................87

Search by Date..............................................................................................90

Print All Photos..............................................................................................90

Slide show .....................................................................................................90

Trimming........................................................................................................91

DPOF printing................................................................................................91

PhotoCapture Center

Print Quality...................................................................................................93

Paper options ................................................................................................93

Adjusting Brightness, Contrast and Color......................................................94

Cropping ........................................................................................................95

Borderless printing.........................................................................................95

Setting your changes as the new default.......................................................95

Restoring all settings to the factory settings ..................................................95

Scan to a memory card or USB Flash memory drive ..........................................96

Entering Scan mode ......................................................................................96

How to scan to a memory card or USB Flash memory drive.........................96

Understanding the Error Messages .....................................................................97

print settings ...................................................................92

from your computer ........................................82

14 Printing photos from a camera 98

Printing photos directly from a PictBridge camera ...............................................98

PictBridge requirements ................................................................................98

Setting your digital camera............................................................................98

Printing Images..............................................................................................99

DPOF printing................................................................................................99

Printing photos directly from a digital camera (without PictBridge)....................100

Printing Images............................................................................................100

Understanding the Error Messages ...................................................................101

xii

Section V Software

15 Software and Network features 104

Section VI Appendixes

A Safety and Legal 106

Choosing a location...........................................................................................106

To use the machine safely.................................................................................107

Important safety instructions........................................................................110

Standard telephone and FCC Notices (These notices are in effect on

models sold and used in the United States only.) ...................................112

Federal Communications Commission (FCC) Declaration of Conformity

(USA only)...............................................................................................113

Industry Canada Compliance Statement (Canada only) .............................114

LAN connection ...........................................................................................114

Legal limitations for copying ..............................................................................115

Trademarks........................................................................................................116

B Troubleshooting and Routine Maintenance 117

Troubleshooting ................................................................................................ 117

If you are having difficulty with your machine..............................................117

Error messages .................................................................................................123

Error animation............................................................................................126

Transferring your faxes or Fax Journal report .............................................126

Document jam ............................................................................................128

Printer jam or paper jam ..............................................................................128

Dial Tone ....................................................................................................130

Telephone line interference .........................................................................130

Routine maintenance.........................................................................................131

Replacing the ink cartridges ........................................................................131

Cleaning the outside of the machine ...........................................................133

Cleaning the scanner...................................................................................134

Cleaning the machine printer platen............................................................134

Cleaning the paper pick-up roller.................................................................135

Cleaning the print head ...............................................................................135

Checking the print quality ............................................................................136

Checking the print alignment.......................................................................137

Checking the ink volume .............................................................................137

Machine Information..........................................................................................138

Checking the serial number.........................................................................138

Packing and shipping the machine ....................................................................138

xiii

C Menu and Features 141

On-screen programming ....................................................................................141

Menu table...................................................................................................141

Memory storage...........................................................................................141

Mode and menu keys ........................................................................................141

Menu table...................................................................................................142

Entering Text ...............................................................................................153

D Specifications 154

General..............................................................................................................154

Print media.........................................................................................................155

Fax.....................................................................................................................156

Copy ..................................................................................................................157

PhotoCapture Center

PictBridge ..........................................................................................................159

Scanner .............................................................................................................160

Printer ................................................................................................................161

Interfaces ...........................................................................................................162

Computer requirements.....................................................................................163

Consumable items.............................................................................................164

Network (LAN)...................................................................................................165

.......................................................................................158

E Glossary 166

FIndex 170

xiv

Section I

General I

General Information 2 Loading documents and paper 9 General setup 20 Security features 26

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to possible electrical shock.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Accessing the

Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.

Viewing Documentation 1

Viewing Documentation (For Windows

To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

b If the model name screen appears, click

your model name.

) 1

General Information

c If the language screen appears, click

your language. The CD-ROM main menu will appear.

Note

If this window does not appear, use Windows

program from the root directory of the Brother CD-ROM.

Explorer to run the start.exe

d Click Documentation.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning (For Windows

Professional/Windows Windows Vista™)

 ControlCenter3 (For Windows

Professional/Windows Windows Vista™)

 Network Scanning

Scansoft™ PaperPort™ 11SE with OCR How-to-Guides

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.

2000

XP and

2000

e Click the documentation you want to

read.

 HTML documents: Software

User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

 PDF documents: User’s Guide for

stand-alone operations, Software

User’s Guide and Network User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

Chapter 1

Viewing Documentation

(For Macintosh

a Turn on your Macintosh

Brother CD-ROM into your CD-ROM drive. The following window will appear.

) 1

. Insert the

b Double-click the Documentation icon. c Double-click your language folder. d Double-click the top page file to view the

Software User's Guide and Network User's Guide in HTML format.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

(For Mac OS

 ControlCenter2

(For Mac OS

 Network Scanning

(For Mac OS

Presto!

 The complete Presto!

PageManager® User’s Guide

User’s Guide can be viewed from the Help selection in the Presto!

application.

X 10.2.4 or greater)

PageManager®

e Click the documentation you want to

read:

 Software User’s Guide

 Network User’s Guide

General Information

Accessing Brother Support

(For Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on Brother numbers on page i and on the Brother CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

) 1

 To visit our web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

 To return to the main page, click Back or

If you have finished, click Exit.

), click

 To access our web site

(www.brother.com Page.

 To view all Brother Numbers, including

Customer Service ndumbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (www.brothermall.com additional product and services information, click Brother Mall.com.

 To access the Canada’s Brother online

shopping mall (www.brother.ca additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com click Brother Solutions Center.

), click Brother Home

) for

Chapter 1

Control panel overview 1

1 Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.

2 Fax and telephone keys

 Speed Dial

Lets you look up and dial numbers that are stored in the memory.

 Redial/Pause

Redials the last 30 numbers called. It also inserts a pause when programming quick dial numbers.

 Hook

Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.

Also, press this key after picking up the handset of an external telephone during the F/T pseudo/double-ring.

3 Mode keys:

 Fax

Lets you access Fax mode.

 Scan

Lets you access Scan mode.

 Copy

Lets you access Copy mode.

 PhotoCapture

Lets you access PhotoCapture center mode.

4 Menu keys:

 Volume keys

d c

In Fax mode, you can press these keys to adjust the ring volume.

 d or c

Press to scroll backward or forward to a menu selection.

 a or b

Press to scroll through the menus and options.

 Menu

Access the main menu.

 OK

Lets you choose a setting.

 Clear/Back

Press to cancel the current setting.

General Information

876

34 5

5 Start keys:

 Color Start

Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

 Black Start

Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software).

6On/Off

You can turn the machine on and off.

7 Stop/Exit

Stops an operation or exits from a menu.

8 LCD (liquid crystal display)

Displays messages on the screen to help you set up and use your machine.

Also, you can adjust the angle of the LCD display by lifting it.

9Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

Chapter 1

LCD display screen 1

The LCD shows the current machine status when the machine is idle.

1 Current Receive Mode

Lets you see the current receive mode.

 Fax (Fax only)  F/T (Fax/Tel)  TAD (External TAD)  Mnl (Manual)

2 Faxes in memory

Shows how many received faxes are in the memory.

3 Memory Status

Lets you see the available memory in the machine.

4 Ink indicator

Lets you see the available ink volume.

Basic Operations 1

The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.

a Press Menu.

b Press a or b to choose

General Setup.

General Setup

Fax LAN Print Reports Machine Info.

OKSelect & Press

c Press OK. d Press a or b to choose Mode Timer.

General Setup

Mode Timer 2 Mins

Paper Type Paper Size

Volume

Select & Press

Plain Letter

e Press OK. f Press a or b to choose 30 Secs.

Mode Timer

30 Secs

1 Min 2 Mins 5 Mins

OKSelect & Press

g Press OK.

You can see the current setting on the LCD:

General Setup

Mode Timer

Paper Type Paper Size

Volume

Plain Letter

OKSelect & Press

Secs

h Press Stop/Exit.

Loading documents and paper 2

Loading documents 2

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF 2

The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb

(80 g/m before putting them in the ADF.

Recommended environment 2

Temperature: 68 to 86° F (20 to 30° C) Humidity: 50% to 70% Paper:

Document Sizes Supported 2

Length: 5.8 to 14 in.

Width: 5.8 to 8.5 in.

Weight:

) paper and always fan the pages

20 lb LTR (80 g/m

(148 to 355.6 mm)

(148 to 215.9 mm)

17to24lb (64to90g/m

A4)

)

How to load documents 2

DO NOT pull on the document while it is feeding.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

 Make sure documents written with ink are

CAUTION

completely dry.

a Fan the pages well. Make sure you put

the documents face down, top edge first in the ADF until you feel them touch

the feed roller.

b Adjust the paper guides to fit the width of

your documents.

c Unfold the ADF Document Output

Support Flap (1).

DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

CAUTION

Chapter 2

Using the scanner glass 2

You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.

Document Sizes Supported 2

Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg)

How to load documents 2

Note

To use the scanner glass, the ADF must be empty.

a Lift the document cover. b Using the document guidelines on the

left, center the document face down on the scanner glass.

CAUTION

If you are scanning a book or thick document, DO NOT slam the cover down or press on it.

Scannable area 2

The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper.

c Close the document cover.

Usage Document

Size

Fax Letter 0.12 in.

A4 0.12 in.

Copy Letter 0.12 in.

A4 0.12 in.

Scan Letter 0.12 in.

A4 0.12 in.

Top (1) Bottom (2)

(3 mm)

Left (3) Right (4)

0.16 in. (4 mm)

0.04 in. (1 mm)

0.12 in. (3 mm)

0in. (0 mm)

Loading documents and paper

Acceptable paper and other media

The print quality can be affected by the type of paper you are using in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 22.)

 When you print on Brother photo paper,

load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Brother paper

Paper Type Item

Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML (USA only) 4 × 6 in. Glossy Photo BP61GLP

Handling and using media 2

 Store paper in its original packaging, and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 The coated side of photo paper is shiny.

Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.

 Avoid touching either side of

transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

DO NOT use the following kinds of paper:

Improper Setup

• Damaged, curled, wrinkled, or irregularly shaped paper

Recommended media 2

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using ‘3M Transparency Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL (USA only)

1 0.08 in. (2 mm) or longer

• Extremely shiny or highly textured paper

• Paper already printed on by a printer

• Paper that cannot be arranged uniformly when stacked

• Paper made with a short grain

Chapter 2

Paper capacity of the output paper tray

 Transparencies or photo paper must be

picked up from the output paper tray one page at a time to avoid smudging.

Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.

Choosing the right media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy Photo

Capture

Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – Yes A5 5.8 × 8.3 in. (148 × 210 mm) – Yes – Yes A6 4.1 × 5.8 in. (105 × 148 mm) – – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) – Yes Yes Yes

Photo L 3 1/2 × 5 in. (89 × 127 mm) – – – Yes Photo 2L 5 × 7 in. (13 × 18 cm) – – Yes Yes Index Card 5 × 8 in. (127 × 203 mm) – – – Yes Post Card 13.9 × 5.8 in. (100 × 148 mm) – – – Yes

Printer

Envelopes C5

Transparencies

Post Card 2 (Double)

Envelope DL

Envelope COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – – Yes Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – – Yes JE4

Envelope Letter 8 1/2 × 11 in. (216 × 279 mm) – Yes – Yes A4 8.3 × 11.7 in. (210 × 297 mm) – Yes – Yes

5.8 × 7.9 in. (148 × 200 mm) – – – Yes

6.4 × 9 in. (162 × 229 mm) – – – Yes

4.3 × 8.7 in. (110 × 220 mm) – – – Yes

4.1 × 9.3 in. (105 × 235 mm) – – – Yes

Loading documents and paper

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut Sheet

Plain Paper

Inkjet Paper

Glossy Paper

Cards Photo 4"×6"

Index Card

Post Card

Envelopes

17 to 32 lb (64 to 120 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m

Up to 32 lb (Up to 120 g/m

Up to 53 lb (Up to 200 g/m

20 to 25 lb (75 to 95 g/m

0.003 to 0.006 in. (0.08 to 0.15 mm)

)

0.003 to 0.01 in. (0.08 to 0.25 mm) 20

)

Up to 0.01 in. (Up to 0.25 mm)

)

Up to 0.01 in. (Up to 0.25 mm)

)

Up to 0.006 in. (Up to 0.15 mm) 30

)

Up to 0.01 in. (Up to 0.23 mm) 30

)

Up to 0.02 in. (Up to 0.52 mm) 10

)

Transparencies – – 10

Up to 50 sheets for Legal size paper 20 lb (80 g/m2). Up to 100 sheets of A4 20 lb (80 g/m

For Photo 4"×6" and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 17.)

) paper.

100

Chapter 2

Loading paper and other media

Note

To print on Photo (4"×6") or Photo L (3.5"×5") paper, see Loading photo paper on page 17.

a If the paper support flap is open, close it,

and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1).

b Press and slide the paper side guides

(1) and paper length guide (2) to fit the

paper size.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Note

Always make sure that the paper is not curled.

+ 162 hidden pages

Brother MFC-465CN User Guide

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

General Information 1

Using the documentation

Symbols and conventions used in the documentation 1

Viewing Documentation 1

How to find Scanning instructions 1

How to find Scanning instructions 1

Control panel overview 1

LCD display screen 1

Basic Operations 1

Loading documents and paper 2

Loading documents 2

Using the ADF 2

Recommended environment 2

Document Sizes Supported 2

How to load documents 2

Using the scanner glass 2

Document Sizes Supported 2

How to load documents 2

Scannable area 2

Acceptable paper and other media

Handling and using media 2

Recommended media 2

Paper capacity of the output paper tray

Choosing the right media 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

Loading paper and other media