Multi-Protocol On-board Multi-function Print Server
NETWORK
USER’S GUIDE
Please read this manual thoroughly before using this
machine on your network. You can print or view this manual
from the CD-ROM at any time, please keep the CD-ROM in
a convenient place for quick and easy reference at all
times.
The Brother Solutions Center (http://solutions.brother.com
is your one stop resource for all your printing needs.
Download the latest drivers and utilities for your machine,
read FAQs and troubleshooting tips.
)
Version A
Definitions of warnings, cautions, and notes
We use the following icon throughout this User’s Guide:
Notes tell you how you should respond to a situation that may arise or give tips about how the
operation works with other features.
Trademarks
Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother
Industries, Ltd.
UNIX is a registered trademark of The Open Group.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other terms, brand and product names mentioned in this User’s Guide are registered trademarks or
trademarks of their respective companies.
Compilation and publication notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
latest product’s descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained
herein and shall not be responsible for any damages (including consequential) caused by reliance on the
materials presented, including but not limited to typographical and other errors relating to the publication.
For technical and operational assistance, you must call the country where you purchased the machine. Calls
must be made from within that country.
In USA1-800-284-4329
In Canada1-877-BROTHER
In EuropeVisit http://www.brother.com
on your local Brother office.
If you have any comments or suggestions, please write to us at:
In EuropeEuropean Technical Services
1 Tame Street
Audenshaw
Manchester, M34 5JE
UK
In USACustomer Support
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911
In CanadaBrother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
for contact information
ii
Brother fax-back system (USA)
Brother has set up an easy-to-use fax-back system so you can get instant answers to common technical
questions and information about all our products. This is available 24 hours a day, seven days a week. You
can use the system to send the information to any fax machine.
Call the number below and follow the recorded instructions to receive a fax about how to use the system and
an Index of the subjects you can get information about.
In USA only1-800-521-2846
Service center locator (USA)
For the location of a Brother authorized service center, call 1-800-284-4357
Service center locations (Canada)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Internet addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support, Driver Updates and Utilities:
http://www.brother.com
(In USA Only) For Brother Accessories & Supplies: http://www.brother.com
IP addresses, subnet masks and gateways ..............................................................................................7
IP address ...........................................................................................................................................7
LAN menu................................................................................................................................................12
General problems ....................................................................................................................................46
Scanning and PC-FAX problems.............................................................................................................51
AAppendix A52
Using services .........................................................................................................................................52
Other ways to set the IP address (for advanced users and Administrators)............................................52
Using DHCP to configure the IP address ..........................................................................................52
Using BOOTP to configure the IP address........................................................................................52
Using RARP to configure the IP address .........................................................................................53
Using APIPA to configure the IP address..........................................................................................53
Using ARP to configure the IP address .............................................................................................54
Using the TELNET console to configure the IP address ...................................................................55
Using the Brother Web BRAdmin server software for IIS
Installation when using a Network Print Queue or Share (printer driver only) .........................................56
Multi-function Print Server specifications.................................................................................................57
Function Table and Default Factory Settings...........................................................................................59
1
to configure the IP address ...................56
BIndex
v
1
Introduction1
Overview1
The Brother machine can be shared on a 10/100 MB wired Ethernet network using the internal network print
server. The print server supports various functions and methods of connection depending on the operating
system you are running on a network supporting TCP/IP. These functions include printing, scanning, PC-FAX
®
send, PC-FAX receive, PhotoCapture Center
what network features and connections are supported by each operating system.
, Remote Setup and Status Monitor. The following chart shows
1
Operating
Systems
Windows
98/98SE/Me/
2000/XP/XP
Professional
x64 Edition
Mac OS
10.2.4 or
greater
1
®
Not available for DCP models.
®
X
10/100
BASE-TX
Wired
Ethernet
(TCP/IP)
rrrrrrrr
rrrrrrr
PrintingScanningPC-Fax
Send*
1
PC-FAX
Receive*
Photo
1
Capture
Center
®
Remote
Setup*
1
Status
Monitor
To use the Brother machine through a network, you need to configure the print server, and set up the
computers you use.
In this chapter, you will learn the basic concept of the network function, connection and protocols. In
Chapter 2, you will read information on network configuration. In Chapter 3, you will learn how to configure
the print server using the control panel. Chapter 5 through Chapter 6 describe how to configure your print
server with your operating system:
Chapter 2: Setting the IP address and subnet mask
Chapter 3: Control panel setup
Chapter 5: Network printing from Windows
®
Chapter 6: Network printing from a Macintosh
basic TCP/IP Peer-to-Peer printing
®
1
Introduction
Network function features1
Your Brother machine has the following basic network functions.
Network printing1
The print server provides printing services for Windows® 98/98SE/Me/2000/XP/XP Professional x64 Edition
®
supporting the TCP/IP protocols and Macintosh
Network scanning1
You can scan documents over the network to your computer (See Network Scanning in the Software User’s
Guide).
Network PC-FAX (Not available for DCP models)1
You can directly send a PC file as a PC-FAX over your network (See Brother PC-FAX Software for Windows®
®
and Sending a Fax for Macintosh
can also PC-FAX receive (See PC-FAX receiving in the Software User’s Guide).
in the Software User’s Guide for a complete description). Windows® users
supporting TCP/IP (Mac OS® X 10.2.4 or greater).
1
Network PhotoCapture Center
®
You can view, retrieve and save data from a media card inserted into the Brother machine. For Windows®,
®
double click the Network PhotoCapture Center
installed when you select network connection during the software installation. For Macintosh
icon on the desktop of your PC. The software is automatically
®
, launch any
web browser in which FTP is available and enter FTP://xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP
address of your Brother machine).
Management utility1
BRAdmin Professional (for Windows®)1
The BRAdmin Professional utility provides powerful, easy to use configuration and management of fax and
network settings.
BRAdmin Light (for Mac OS® X 10.2.4 or greater)1
BRAdmin Light is a utility for viewing machine status and configuring network settings from a computer
®
running Mac OS
X 10.2.4 or greater.
1
2
Introduction
Remote Setup (Not available for DCP models)1
The Remote Setup software allows you to configure network settings from a Windows® or Macintosh® (Mac
®
OS
X 10.2.4 or greater). (See Remote Setup for Windows® and Remote Setup & PhotoCapture Center® for
Macintosh
®
in the Software User’s Guide).
Internet Fax/Scan to E-mail Server (Download only)
(MFC-5460CN and MFC-5860CN only) 1
The Brother machine can be assigned an E-mail address allowing you to send, receive or forward documents
over a Local Area Network or the Internet to PC’s or other Internet Fax machines. In order to use this function,
please download the necessary software from our web site The Brother Solutions Center
(http://solutions.brother.com
settings by using the machine’s control panel. For details, please refer to the user’s guide for Internet Fax on
the web site listed above.
).Before using this function, you have to configure the necessary machine
1
3
Introduction
Types of Network Connections1
Network Connection Example1
Peer-to-Peer printing using TCP/IP1
In a Peer-to-Peer environment, each computer directly sends and receives data to each device. There is no
central server controlling file access or printer sharing.
Windows
TCP/IPTCP/IP
®
1
Windows
®
Windows
®
2
1
1 Switch or Router
2 Network printer (your machine)
In a smaller network of 2 or 3 computers, we recommend the Peer-to-Peer printing method as it is easier
to configure than the Network Shared Printing method described on the following page. See Network
Shared Printing on page 5.
Each computer must use the TCP/IP Protocol.
The Brother machine needs an appropriate IP address configuration.
If you are using a router, the Gateway address must be configured on the computers and the Brother
machine.
4
Introduction
Network Shared Printing1
In a Network Shared environment, each computer sends data via a centrally controlled computer. This type
of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.
Windows
Windows
Windows
®
®
®
Windows
®
2
1
TCP/IP
3
1 Network Shared
2 Also known as “Server” or “Print Server”
3 Network printer (your machine)
1
In a larger network, we recommend a Network Shared printing environment.
The “Server” or the “Print Server” must use the TCP/IP Print Protocol.
The Brother machine needs an appropriate IP address configuration unless the machine is shared via the
parallel port or USB port of the server.
5
Introduction
Protocols1
TCP/IP Protocols1
Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain
access to network-connected resources.
The print server used on this Brother product supports the TCP/IP (Transmission Control Protocol/Internet
Protocol) protocols.
TCP/IP is the most popular set of protocols and can be used in almost all operating systems such as
®
Windows
DHCP/BOOTP/RARP1
By using the DHCP/BOOTP/RARP protocols, the IP address can be automatically configured.
Note
To use the DHCP/BOOTP/RARP protocols, please contact your Network Administrator.
, Macintosh® and Linux.The following TCP/IP protocols are available on this Brother product.
1
APIPA1
If you do not assign an IP address manually (using the MFL-Pro Suite Installation or BRAdmin software) or
automatically (using a DHCP/BOOTP/RARP server), the Automatic Private IP Addressing (APIPA) protocol
will automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255.
DNS client1
The Brother print server supports the Domain Name Service (DNS) client function. This function allows the
print server to communicate with other devices by using its DNS name.
LPR/LPD1
Commonly used printing protocol on a TCP/IP network.
Port 91001
Another commonly used printing protocol on a TCP/IP network.
mDNS1
mDNS allows the Brother print server to automatically configure itself to work in a Mac OS® X Simple Network
Configured system. (Mac OS
®
X 10.2.4 or greater).
TELNET1
The Brother print server supports TELNET server for command line configuration.
SNMP1
Simple Network Management Protocol (SNMP) is used to manage network devices including computers,
routers and Brother network ready machines.
6
2
Configuring your network printer2
Overview2
Before you can use your Brother machine on your network, you need to install the Brother software and also
configure the appropriate TCP/IP network settings on the machine itself. To do this, we recommend that you
use the automatic installer on the Brother CD-ROM as this will guide you through the software and network
installation.
If you do not wish to use the automatic installer, or you do not understand some of the terms used by the
automatic installer, refer to the remainder of this chapter for more information.
Note
If you do not wish to, or are unable to use the automatic installer or any of Brother’s software tools, you
can also use the machine’s control panel to change network settings. For more information, see Control panel setup on page 12.
IP addresses, subnet masks and gateways2
2
To use the machine in a networked TCP/IP environment, you need to configure its IP address and subnet
mask. The IP address you assign to the print server must be on the same logical network as your host
computers. If it is not, you must properly configure the subnet mask and the gateway address.
IP address2
An IP address is a series of numbers that identifies each device connected to a network. An IP address
consists of four numbers separated by dots. Each number is between 0 and 255.
Example: In a small network, you would normally change the final number.
192.168.1.1
If you have a DHCP/BOOTP/RARP server in your network (typically a UNIX®/Linux or Windows® 2000/XP
network) the print server will automatically obtain its IP address from that server.
Note
On smaller networks, the DHCP server may be the Router.
For more information on DHCP, BOOTP and RARP, see Using DHCP to configure the IP
address on page 52, Using BOOTP to configure the IP address on page 52 and Using RARP to configure the
IP address on page 53.
If you do not have a DHCP/BOOTP/RARP server, the Automatic Private IP Addressing (APIPA) protocol will
automatically assign an IP address from the range 169.254.1.0 to 169.254.254.255. For more
information on APIPA, see Using APIPA to configure the IP address on page 53.
, 192.168.1.2, 192.168.1.3
If the APIPA protocol is disabled, the default IP address of a Brother print server is 192.0.0.192. However,
you can easily change this IP address number to match with the IP address details of your network. For
information on how to change the IP address, see Setting the IP address and subnet mask on page 9.
7
Configuring your network printer
Subnet mask2
Subnet masks restrict network communication.
Example: PC1 can talk to PC2
•PC1
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
•PC2
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Note
0 denotes that there is no limit to communication at this part of the address.
In the above example, we can communicate with anything that has an IP address that begins with
192.168.1.X.
Gateway (and router)2
A gateway is a network point that acts as an entrance to another network and sends data transmitted via the
network to an exact destination. The router knows where to direct data that arrives at the gateway. If a
destination is located at an external network, the router transmits data to the external network. If your network
communicates with other networks, you may need to configure the Gateway IP address. If you do not know
the Gateway IP address then contact your Network Administrator.
2
8
Configuring your network printer
Setting the IP address and subnet mask2
Using the BRAdmin Professional utility and the TCP/IP protocol
to configure your network printer (for Windows®)2
BRAdmin Professional utility2
The BRAdmin Professional utility is designed to allow you to manage your network connected Brother
machines in a TCP/IP environment.
How to configure your machine using the BRAdmin Professional utility2
Note
• Please use the BRAdmin Professional utility that was supplied on the CD-ROM of your Brother product.
You can also download the latest Brother BRAdmin Professional utility from http://solutions.brother.com
®
This utility is only available for Windows
• If you are using Personal Firewall software (e.g. the Internet Connection Firewall available in Windows
XP), disable it. Once you are sure that you can print, re-start your Personal Firewall software.
users.
®
2
.
• Node name: Node name appears in current BRAdmin Professional window. The default Node name is
“BRN_xxxxxx” (“xxxxxx” is the last six digits of Ethernet address.).
• For MFC5460CN and MFC5860CN, the default password is “access”.
• For other models, no password is required by default. To set a password, double click the device you want
to set a password. Click Control tab, and then click Change Password. Enter the new password.
a Start the BRAdmin Professional utility (from Windows
Edition), by clicking Start / Programs / Brother Administrator Utilities /
Brother BRAdmin Professional Utilities / BRAdmin Professional.
®
98/98SE/Me/2000/XP/XP Professional x64
b Select TCP/IP in the left frame of the main BRAdmin window.
c Select Search Active Devices from the Devices menu. BRAdmin Professional will search for new
devices automatically.
9
Configuring your network printer
Note
• If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the
device will appear as an APIPA device in the BRAdmin Professional utility screen.
• You can find the node name and Ethernet address by printing the Network Configuration List. See Printing the Network Configuration List on page 25 for information on how to print the Network Configuration List
on your print server.
d Double click the unconfigured device.
e Enter the IP address, Subnet Mask and Gateway (if needed) of your print server.
f Click OK.
g With the correctly programmed IP address, you will see the Brother print server in the device list.
Using the control panel to configure your machine for a network2
You can configure your machine for a network using the control panel LAN menu. See Control panel
setup on page 12.
Using other methods to configure your machine for a network2
You can configure your machine for a network using other methods. See Other ways to set the IP address
(for advanced users and Administrators) on page 52.
2
10
Configuring your network printer
Changing the print server settings2
Using the Remote Setup to change the print server settings
(MFC models only)2
2
Remote Setup for Windows
The Remote Setup application allows you to configure network settings from a Windows® application. When
you access this application, the settings on your machine will be downloaded automatically to your PC and
displayed on your PC screen. If you change the settings, you can upload them directly to the machine.
®
a Click the Start button, All Programs, Brothe, MFC-XXXX, Remote Setup (where XXXX is your model
name).
b Enter a password if you have set it.
(For MFC-5460CN and MFC-5860CN, the default password is “access”.)
c Click TCP/IP or Setup Misc.
d You can now change the print server settings.
Remote Setup for Macintosh
The Remote Setup application allows you to configure many MFC settings from a Macintosh® application.
When you access this application, the settings on your machine will be downloaded automatically to your
®
Macintosh
directly to the machine.
and displayed on your Macintosh® screen. If you change the settings, you can upload them
®
a Double click the Macintosh HD icon on your desktop, Library, Printers, Brother, then Utilities.
2
2
b Double click the Remote Setup icon.
c Enter a password if you have set it.
(For MFC-5460CN and MFC-5860CN, the default password is “access”.)
d Click TCP/IP (Wired) or Setup Misc.
e You can now change the print server settings.
11
3
Control panel setup3
LAN menu3
The control panel LAN menu section can be used to configure network settings.
Press Menu, then press a or b to select LAN or press Menu, 5 (For Monochrome Display models) and then
proceed to the menu selection you wish to configure.
Please note that the machine is supplied with the BRAdmin Professional Windows
Macintosh
®
software and RemoteSetup which also can be used to configure network settings.
®
software, BRAdmin Light
TCP/IP3
This menu has nine sections: Boot Method, IP Address, Subnet Mask, Gateway, Node Name,
WINS Config, WINS Server, DNS Server and APIPA.
BOOT Method3
This selection controls how the machine obtains the IP address for itself. The default setting is Auto.
(For Monochrome Display models)
a Press Menu, 5, 1, 1.
b Press a or b to select Auto, Static, RARP, BOOTP or DHCP.
c Press OK.
3
3
d Press Stop/Exit.
(For Color Display models)
a Press Menu.
b Press a or b to select LAN.
Press OK.
c Press a or b to select TCP/IP.
Press OK.
d Press a or b to select BOOT Method.
Press OK.
e Press a or b to select Auto, Static, RARP, BOOTP or DHCP.
Press OK.
f Press Stop/Exit.
3
12
Control panel setup
Auto mode3
In this mode, the machine will scan the network for a DHCP server, if it can find one, and if the DHCP server
is configured to allocate an IP address to the machine, then the IP address supplied by the DHCP server will
be used. If no DHCP server is available, then the machine will scan for a BOOTP server. If a BOOTP server
is available, and it is configured correctly, the machine will take its IP address from the BOOTP server. If a
BOOTP server is not available, the machine will scan for a RARP server. If a RARP server also does not
answer, the IP Address is scanned through APIPA facility, see Using APIPA to configure the IP address on page 53. After it is initially powered ON, it may take a few minutes for the machine to scan the
network for a server.
3
Static mode
In this mode the machine’s IP address must be manually assigned. Once entered the IP address is locked to
the assigned address.
RARP mode
The Brother print server IP address can be configured using the Reverse ARP (RARP) service on your host
computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an entry
similar to the following:
00:80:77:31:01:07BRN_310107
Where the first entry is the Ethernet address of the print server and the second entry is the name of the print
server (the name must be the same as the one you put in the /etc/hosts file).
If the rarp daemon is not already running, start it (depending on the system the command can be rarpd, rarpd
-a, in.rarpd -a or something else; type man rarpd or refer to your system documentation for additional
information). To verify that the rarp daemon is running on a Berkeley UNIX
®
based system, type the following
command:
ps -ax | grep -v grep | grep rarpd
®
For AT&T UNIX
based systems, type:
ps -ef | grep -v grep | grep rarpd
The Brother print server will get the IP address from the rarp daemon when it is powered on.
3
3
BOOTP mode
BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and
gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running
on your host computer (it should appear in the /etc/services file on your host as a real service; type man
bootpd or refer to your system documentation for information). BOOTP is usually started up via the
/etc/inetd.conf file, so you may need to enable it by removing the “#” in front of the bootp entry in that file. For
example, a typical bootp entry in the /etc/inetd.conf file would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Note
Depending on the system, this entry might be called “bootps” instead of “bootp”.
13
3
Control panel setup
In order to enable BOOTP, simply use an editor to delete the “#” (if there is no “#”, then BOOTP is already
enabled). Then edit the BOOTP configuration file (usually /etc/bootptab) and enter the name, network type
(1 for Ethernet), Ethernet address and the IP address, subnet mask and gateway of the print server.
Unfortunately, the exact format for doing this is not standardized, so you will need to refer to your system
®
documentation to determine how to enter this information (many UNIX
systems also have template
examples in the bootptab file that you can use for reference). Some examples of typical /etc/bootptab entries
include:
BRN_310107 1 00:80:77:31:01:07 192.189.207.3
and:
BRN_310107:ht=ethernet:ha=008077310107:\
ip=192.189.207.3:
Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included
a download filename in the configuration file; if this is the case, simply create a null file on the host and specify
the name of this file and its path in the configuration file.
As with rarp, the print server will load its IP address from the BOOTP server when the printer is powered on.
3
DHCP mode
Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address
®
allocation. If you have a DHCP server in your network (typically a UNIX
, Windows® 2000/XP network) the
print server will automatically obtain its IP address from a DHCP server and register its name with any RFC
1001 and 1002 compliant dynamic name services.
Note
• If you do not want your print server configured via DHCP, BOOTP or RARP, you must set the BOOT
METHOD to static, this will prevent the print server from trying to obtain an IP address from any of these
systems. To change the BOOT METHOD, use the machine’s control panel or the BRAdmin
Professional utility.
• On smaller networks, the DHCP server may be the Router.
3
14
Control panel setup
IP Address3
This field displays the current IP address of the machine. If you have selected a BOOT Method of Static, enter
the IP address that you wish to assign to the machine (check with your network administrator for the IP
address to use). If you have selected a method other than Static, the machine will attempt to determine its IP
address using the DHCP or BOOTP protocols. The default IP address of your machine will probably be
incompatible with the IP address numbering scheme of your network. We recommend that you contact your
network administrator for an IP address for the network the unit will be connected on.
3
(For Monochrome Display models)
a Press Menu, 5, 1, 2.
b Select 1 to change. Enter the IP address.
c Press OK.
d Press Stop/Exit.
(For Color Display models)
a Press Menu.
b Press a or b to select LAN.
Press OK.
c Press a or b to select TCP/IP.
Press OK.
d Press a or b to select IP Address.
Press OK.
e Press a or b to select Change.
Press OK.
3
3
f Enter the IP address.
Press OK.
Note
For DCP models, press a or b repeatedly to enter the first three-digit number for the IP address. Press
c to enter the second three-digit number. Repeat this step until you have entered the fourth three-digit
number to complete the IP address. Press OK.
g Press Stop/Exit.
15
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