Brother FAX-2000P User Manual

FAX-2000P
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User's Reference Guide
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Special Notice to User

WARNING;

This equipment is hearing-aid compatible.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant te
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help.
The Brother FAX-2000P complies with Part 68 of FCC rules. Prior to connecting a Brother FAX-2000P to the telephone line, you must, upon request, provide the following information to your telephone company.
1. The TELEPHONE NUMBER of the line to which you will connect your Brother FAX-2000P.
2. The FCC REGISTRATION NUMBER of the Brother FAX-2000P.
3. The RINGER EQUIVALENCE NUMBER (REN) of the Brother FAX-2000P.
The Brother FAX-2000P connects to the telephone line by means of a standard jack called the USOC
RJ11C. If this type of jack is not available where you want to install the Brother FAX-2000P, you may order it
from the telephone company.
The Brother FAX-2000P is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented system) is prohibited. Connection to
party lines service is subject to state tariffs.
if you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request.
The telephone company may make changes in its communication facilities, equipment, operation or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with FCC rules. If such changes can be reasonably expected to render any customer’s devices
incompatible with telephone company facilities, or require modification or alteration, or otherwise materially
affect their performance, written notification must be given to the user to allow uninterrupted service.

Disclaimer

Brother has made every effort to ensure that the information in this manual is
complete and accurate. However, constant efforts are also being made to
improve and update the product. Therefore, Brother assumes no liability for
damages incurred directly or indirectly from errors, omissions, or discrepancies
between the equipment and the manual.

Precaurions

Read the following precautions carefully before you install or use the Brother FAX.
Safety
Installation
Operate the Brother FAX using a standard 110V to 120V AC, 50/60Hz, 15A or
more outlet only. Do not use a multiple plug connector to share the power supply with any other appliances. Avoid bending, kinking or damaging the power cord. Never insert or remove the power cord with wet hands. Also, be sure to hold the cord by the plug when removing it from the outlet.
Do not install the Brother FAX near heaters, air conditioners, or in a location
exposed to direct sunlight or strong light, Leave the space shown below between the machine and the nearest wall.
8 inches : right side and rear side 20 inches : left side
16 inches ; frontside
Place the machine on a stable, horizontal surface, unexposed to vibrations. Do not place any electrical equipment such as a radio or television next to the machine. They may cause electrical interference, FAX-2000P is equipped with a 3-wire grounding type plug, a plug with a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This
is a safety feature. It you are unable to insert the plug into the outlet, contact your electrician to upgrade your outlet, and benefit from the grounding-type
plug. Avoid acidic and alkaline gases, water vapor, etc. Place FAX-2000P in a well-ventilated room. Free of dust and foreign matter.
The FAX-2000P generates ozone in amounts that are considered harmless to
humans. However, in a poorly ventilated environment an ozone odor may be noticeable . Use only Brother authorized toner. Unauthorized toner will not only result in poor printing quality, but also bring about a malfunction of Brother FAX. If you are located in an area subject to earthquakes, consult an authorized
Brother service representative for measures to protect the Brother FAX.
Ill
Precautions
Operation
Daily Use
Maintain an ambient temperature of 50°F to 95°F and a humidity level of 35%
to 80% RH {without visible condensation) when you use the Brother FAX, If
the room temperature is raised rapidly, for example during winter, paper
misfeeds or poor copy quality may result, due to the formation of condensation inside the machine. In that case, make copies continuously; the condensation will dry up as the machine warms up.
High-voltage electrical power exists inside the recording unit. Do not open the cover except for removing a jammed paper or replacing toner/drum units. Avoid using volatile gases such as thinner and alcohol near the FAX-2000P. Do not disassemble this unit, try to repair it or make modifications of any kind.
Be sure that small foreign objects such as paper clips, etc. do not enter the ventilation opening. Under the following conditions unplug the FAX-2000P and contact the Brother service personnel at 1-800-284-4FAX (U.S.A. Only).
1. Abnormal sound, smell or smoke generating from the FAX unit.
2. Power failure or blown fuse.
3. Liquid spilling into the FAX-2000P.
Do not use the FAX-2000P for purposes other than facsimile, and avoid
placing any objects on top.
Do not connect the fax unit with any non-approved apparatus.
Periodically check the FAX-2000P for the following:
1. Abnormal heat generation at power cord or plug.
2. Loose connection of power plug. Damage to power cord.
3. Connection of grounding line.
Clean the Brother FAX with a soft, dry cloth, or a soft cloth lightly moistened with a neutral detergent solution. Do not use any chemicals or liquid agents.
Answering Machine
Compatibility
IV
Although the FAX-2000P is capable of routing a voice caller to an external
answering machine, there is no guarantee that any specific answering
machine will work.

How to Use this Manual

Read this section before using your new Brother FAX. It will give you an overall idea of how this manual is organized and how to find the information you need
quickly.
ThiG manual consistG of three PartG.

PART 1: Up and Running with the Brother FAX>2000P

• Overview of the FAX-2000P
• Installation
• Basic Settings and Preparation Before Using
• Basic Procedure for Transmission and Reception
• Using the Fax as a Telephone and as, a Copier

PART 2: Advanced Features and Functions of the Brother FAX-2000P

• Transmission Using Various Modes
• Polling
• ECM Mode, Closed User Group Communication, Voice Request and RS-232C Printer

PART 3: Appendices

• Troubleshooting and Daily Maintenance
• Specifications
Symbols The following symbols are used throughout this manual.
The symbol for a “Note.’’ It indicates additional and important related
information.
!££► "SEE^" points to documentation that provides further related information.
V

Contents

Special Notice to User.....
For the USA.
Disclaimer..................................................................................................................
Precautions
How to Use This Manual.....................................................................................................................................v
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PART 1: Up and Running with the Brother FAX-2000P
Getting Started
Setting Up Your Facsimile
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Major Functions and Features of FAX-2000P
Major Parts........................................................................................................................................
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Removing Transport Spacers.......................................................................................................... 0
Packed Items..................................................................................
Installing {or Replacing) Toner Unit............................................................................................... 13
Replacing Toner Unit............................................................................................................14
Replacing Fixing Cleaner
Replenishing Toner...............................................................................................................16
Replacing Waste Toner Bottle
Installing (or Replacing) Drum Unit....
Attaching Accessories............................................................................................................. 21
Loading Recording Paper............................................................................................................. 25
Tuning on the Power........................................................................................................................27
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3 4 6
Preparing Your Facsimile.....................
Operation Panel............................................................................................................................. 30
Setting the Clock............................................................................................................................ 32
Storing Your Brother FAX ID............................................................................................................33
Setting the Dialing Signal (Puise/Tone)......................................................................................... 36
Setting the Reception Mode........................................................................................................... 37
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VI
Contents
Storing Frequently Used Fax Numbers Under Abbreviated Dials
Ho\A/ to Store.............................................................................
How to Clear All Abbreviated Dials.........................................................................................
How to Print Abbreviated Dial List...........................................................................................43
Storing Frequently Used Fax Numbers Under One-touch Dials.........................................................44
How to Store
How to Clear Ail One-touch Dials (01-24)...............................................................................47
How to Print One-touch Dial List...............................................................................
Storing Frequently Used Communication Modes Under One-touch Program Keys.....
How to Set for One-touch Dials
How to Clear All One-touch Program Keys Used as One-touch Dials
How to Set a Communication Mode........................................................................................51
How to Clear All One-touch Program Keys for Communicatioh Mode
How to Print One-touch Program List.................................................................................. 54
Basic Oporations.................................................................................................................................................. 55
Sending Documents........................................................................................................................ 56
Types of Documents You Can Send......................................................................................56
Placing Documents on the ADF Tray....................................................................................57
Dialing.................................................................................................................................. 57
Resolution and Contrast
Header.................................................................................................................................. 59
Sending Documents............................................................................................................. 60
Setting the Communication Confirmation Report
Redialing............................................................................................................................... 63
Receiving Documents................................................................................................................. 53
Automatic Reception Mode
Manual Reception Mode.................................................................................................... 65
Out-of-paper Reception..........................................................................................................65
Manual Reception by External Telephone........................................................................... 66
Communication Journal................................................................................................................. 67
How to Set Auto-print Mode...................................................................................................67
How to Print out Manually
Communication Journal...................................................................................................... 68
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38 38 42
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48 49
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VII
Contents
Other Useful Basic Functions............................................................................................................
Using the Brother FAX Telephone........................................................................
Making a Call...................................................................................................................... 70
Answering a Call
Placing a Call on Hold......................................................................................................... 70
Hold-melody On/Off............................................................................................................. 70
Pulse/Tone Switching...........................................................................................................70
Telephone Answering System Connection......................................................................................71
How to Set Answering Machine Connection..........................................................................72
How to Set External Telephone Connection..........................................................................72
How to Set the Silence Detection Time..................................................................................73
Making Copies............................................................................................................................... 74
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PART 2: Advanced Features and Functions of the Brother FAX-2000P
Transmission................................................................................................................................................. 77
Sending Documents at a Preset Time (Delayed Transmission)..................................
How to Cancel Delayed Transmission................................................................................ 79
Sending Documents to Multiple Stantions (Broadcasting)
How to Cancel Delayed Broadcasting.......................................................................... .....81
Sending Confidential Documents (Confidential Transmission)
How to Register a New Mailbox at the Receiving Side How to Edit Name and Key Number of Existing Mailbox
How to Set Storage Time (Days) for Keeping Received Confidential Documents................84
I low to Print the Mailbox List.............................................................................................. 05
How to Send Confidential Documents..................................................................................86
How to Cancel a Delayed Confidential Transmission
Mailbox Reception Notice................................................................................................... 87
How to Print out Received Confidential Documents
Transmission Reservation and Interruption.....................................................................................89
Transmission Reservation....................................................................................................89
Transmission Interruption.....................................................................................................89
Sending Documents after Talking on the FAX Phone.................................................................... 90
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69 70
70
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82 83
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Polling.......................................................................................................................................................................................................... 91
Preparing Your FAX to be Polled.....................................................................................................
How to Print out Polled Documents in Memory
How to Cancel Polled Transmission.....................................................................................
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92 93 94
Contents
Polling/Delayed Polling
How to Canoe! Delayed Polling
Sequential Polling/Delayed Sequential Polling...................................................................................96
How to Cancel Delayed Sequential Polling
Confirmation and Cancellation of Timer-related Operation.......................................................................
Confirming and Cancelling Timer-related Operation
Howto Print out Timer-related Operation List (List of Commands}
How to Print out Documents Stored in Memory...............................
How to Cancel Timer-related Operations...............................................................................
How to Abort Broadcasting or Sequential Polling...............................................................................102
Display of Status of Timers (Commands) and Memory in Use .........................................................
Other Functions................................................................................................................................................ 105
Setting ECM
Closed User Group Communication................................................................................................ 107
Requesting Phone Communication
Used as RS-232C Printer..................................................................................................................109
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How to Set Password............................................................................................................ 107
How to Set Closed User Reception Mode...............................................................................107
How to Set Parameters........................................................................................................ 109
How to Print Using the RS-232C interface
ASCII Code Table................................................................................................................ 111
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101 101
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Optional Settings............................................................................................................................................................................................. 113
Parameters for Dialing and Ringing...................................................................................................114
Howto Set the Number of Rings..............................................................................................
How to Set Auto/Manual Reception Mode Switching..............................................................114
How to Set the Redial Count
Howto Set the Redial Interval................................................................................................115
How to Set the Pause Time...................................................................................................116
Parameters for Image Scanning....................................................................................................... 117
How to Set the Scanning Width............................................................................................ 117
How to Set the Home Position for Resolution.................................................................... 117
Howto Set the Home Position for Contrast
How to Set the Halftone Mode...............................................................................................118
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Contents
Parameters for Recording (Printing) Unit........................................................................................ 119
How to Set the Standby Time for the Printer (Power Saving Mode)... How to Set Page Separation Function and Reduction Rate
Printing the Machine Settings..........................................................................................................121
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PART 3: Appendices
Troubleshooting............................................................................................................................................. 125
Check Messages............................................................................................................................. 126
Check Messages Displayed in the LCD.......................................................................... 126
Check Mcssagee Printed in the Sheet................................................................................ 130
Clearing Original Misfeeds...............................................................................................................132
Clearing Mishandled Recording Paper
Cleaning Recording Unit..,........................................................................................................ 135
Troubleshooting Recording Unit Faults........................................................................................ 136
Inquiries......................................................................................................................................... 1^8
Service...................................................................................................................................... 138
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Specifications
Index.............................................................................................................................................................................................................. 143
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Part 1
(Ip and Running with
the Brother FBX-2000P

Getting Started

This section illustrates all the major parts and functions of the
Brother FAX-2000P. Please read this section carefully before operating the machine
to learn how to operate it safely and correctly.

Major Functions and Features of FAX-2000P

Basic Functions
and Features

Plain Paper Recording

Recording is made on plain paper with a printing quality equivalent to that of a photo copier.
Auto-dialers
60 abbreviated dials and 30 one-touch dials,

Program Keys

6 keys out of the 30 one-touch keys can be used as program keys as well as
one-touch dials, which store various communication modes.

Telephone

In addition tp use as an ordinary telephone, an answering machine is connectablej

Copier

Single or multiple copying can be done.

Out-of-paper Reception

Incoming messages can be stored in memory even when recording paper or
toner runs out.

ECM (Error Correction Mode)

Error-fre© communication
Advanced
Functions

Delayed Communications

Transmission and polling can be performed at a preset time. Documents for transmission can be stored in memory.

Major Funcrions and Features of FAX-2000P

Broadcasting
Documents can be transmitted to multiple destinations after being stored in memory. The destinations can be set by specifying group number(s), which have been previously stored in abbreviated dials and/or one-touch dials or by
specifying abbreviated dials and/or one-touch dials individually.
Confidential Communication
Transmitted confidential documents can be stored in memory (mailbox) at a receiving machine.
Poiiing
Documents for polled transmission can be stored in memory. At this time, the
stored document can bo printed out just for confirmation. Delayed polling and
multi-station polling are possible.
Closed User Group Communication
Internal communications within a closed user group can be carried out using a 4-digit password.
RS-232C Printer
The FAX-2000P can be used as a peripheral printer for a computer using an RS-232C interface.

Major Parts

Front View

O Document Guide
Adjust the left and right guides to the width of
the document you are about to send.
O ADF Tray Extension
Helps to hold documents on the tray.
0 Top Cover Release Button
Press to open the cover of the recording unit.
O Operation Panel Release Lever
Push down to open the operation panei.
0 Document Collecting Tray
Coliects transmitted or copied documents.
0 Operation Panel
Use to control facsimile operations.

Rear and Side View

Mojor Parts
O Handset
Use for ordinary telephone conversation.
O PHONE 1 Connector
Connect a built-in handset.
0 PHONE 2 Connector
Connect an external telephone or answering apparatus.
O LINE Connector
Connect telephone line cord.
0 Waste Toner Bottle Cover
Contains a waste toner bottle.
O Power Switch
Switches facsimile ON and OFF. Normally, leave
this switch ON at all times.
0
AC Power Input Connector
Connect the power cord here.
0 Recording Density Control
Use to increase (CCW) or decrease (CW)
recording density. Normally, neutral (12 o’clock)
position.
O Turn Guide
Open to remove mishandled paper.
Setting CIp YtMir
Read this section for instructions on;
• Removing transport spacers
• Checking packed items
• Installing (replacing) the toner unit
• Installing (replacing) the drum unit
• Attaching Accessories
• Loading the recording paper
• Turning ON the power
Facsimile

Removing Transport Spacers

After unpacking, first remove four transport spacers.
Removing Upper 1. Push the cover release button, and open the top cover.
Guide Plate Spacer
2. Slightly rotate the spacer on the left to release it, as shown below.
Grip of upper guide plate
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3. Lift up the upper guide plate, and remove the spacer as shown at right.
Removing Transport Spacers

Removing Fixing 1 • i^^sh the cover release button, and open the top cover. Unit Spacers

2. Open the fixing unit cover.
3. Remove the spacer by moving it in the direction as shown beiow.
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Packed Hems

When you are ready to install your Brother FAX, open the carton containing the machine and accessories. Check the contents.
The carton contains the following items:
•Brother FAX-2000P........................................................................... 1
•ADF Tray Extension...........................................................................1
•Document Collecting Tray..................................................................1
•Handset with coiled cord....................................................................1
•Paper Cassette (Letter)......................................................................1
•Modular Cord................................................................................... 1
•Power Cord
•User's Reference Guide.............
•lest Sheet..................................................................................... 1
•Warranty Card................................................................................ 1
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1
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Installing (or Replacing) Toner Unit

i^j
Check the feed indicator of the toner unit
When “RED" indication is displayed, no nnore toner can be installed in the toner unit. When the signal to add toner is displayed, the toner unit must be replaced
with a new toner kit. Also replace the fixing cleaner, then supply toner and
change the waste toner bottle.
When 3~1 number is indicated, supply toner and change the waste toner bottle.
Handle the toner unit carefully to avoid scattering toner. Before starting, turn off the power switch, unplug the power cord and push down
the top cover release button to open the cover.
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Installing (or Replocing) Toner Unit
Replacing Toner Unit

1. Removing a used toner unit

Hold the grip of the used toner unit, and lift it upward. If the housing of the toner unit (upper guide plate and under guide plate) is soiled by toner or any other material, remove the drum set, and clean off the
housing with paper.

2. Installing a new toner unit

Hold the grip of the new toner unit. Engage the left and right projections with the grooves of the main body (see
green arrows), then insert the unit horizontally.
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Do not touch the surface of the roller.
InstqlHng (or Replacing) Toner Unît
Replacing Fixing Cleaner

1. Replacing used cleaner

Open the fixing unit cover. Lift the used fixing cleaner using the hand grip.

2. Installing new cleaner

Attach a new fixing cleaner to the inlet of the fixing unit, then shut the unit cover.
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Installing (or Replacing) Toner Unit
Replenishing Toner
Use only Brother authorized toner. Unauthorized toner will not only result /n
poor printing quality but may also cause a malfunction of the Brother FAX.

1. Preparation

Before replenishing toner, shake the toner cartridge at least 10 times keeping the sealed face upward.
2. Placing a cartridge onto the toner unit
Open the toner unit cover
Keeping the sealed face upwards, set the right and left hooks of the toner
cartridge onto the holding shaft of the toner unit, and turn in the direction
indicated by the arrow.
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Installing (or Replacing) Toner Unit

3. Removing the cartridge seal

While pressing the toner cartridge, pull the tab on the sealerstrip in the direction ot the arrow until a red line appears. Allow toner to pour into the
toner unit. Then tap the cartridge on the top to dislodge the remaining toner.

4. Removing the toner cartridge

Return the toner cartridge to the original position, when first attached, then
carefully remove it from the toner unit to avoid spilling toner.
Close the toner unit cover precisely. (Put Ihe used toner cartridge in a vinyl bag for disposal)
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ifiskilling (or Replacing) Toner Unit
Replacing Waste
Toner Bottle
1. Removing the toner cartridge
Raise the side cover and remove the used waste toner bottle. Place used
bottle in the packing saved from the new bottle, then discard. To discard the used waste toner bottle, put it in a vinyl bag for cartridge packing.
if the housing of a waste toner bottle is soiled by toner or by any other material, clean the housing with the special tool packed with the drum set, or
use paper.
2. Installing a new bottle
Attach a new waste toner bottle to the housing, and close the side cover.
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