Brother FAX-1940CN User Manual

Before you can use the machine, you must set up the hardware.
Please read this “Quick Setup Guide” for proper set up instructions.

FAX-1840C

FAX-1940CN

Setting Up the Machine

Setup is Complete!

To find the best solution for your problem or question, access the Brother Solutions Center,

http://solutions.brother.com

Keep this “Quick Setup Guide” and User’s Guide in a convenient place for quick and easy
reference at all times.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

Quick Setup Guide

of the FAX-1940CN

Using the Network features

Version A

■

Warning Hint User’s Guide

Indicates warnings that
must be observed to
prevent possible
personal injury.

Indicates cautions that
must be observed to use
the machine properly or
to prevent damage to the
machine.

Indicates notes and
useful tips to remember
when using the machine.

Indicates reference to the
User’s Guide.

■ Getting Started

Carton Components

Quick Setup Guide

User’s Guide

Accessory Order Form

Telephone Line Cord Curled Handset Cord Telephone Handset

One Touch Label

for FAX-1840C only

Black

(LC41BK)

Carton components may differ from one country to another.
Save all packing materials and the carton.

Magenta

(LC41M)

One Touch Label

for FAX-1940CN only

Yellow

(LC41Y)

Ink Cartridges

Test Sheet

(USA only)

Cyan

(LC41C)

1

Control Panel

(For FAX-1840C)

78101112 9

1 2 3 4 5 6

1. One Touch keys 5. Stop/Exit key 9. Mode keys

2. Shift 6. Start keys 10. Liquid Crystal Display (LCD)

3. Fax and telephone keys 7. On/Off key 11. Copy keys

4. Dial Pad 8. Navigation keys 12. Ink/Reports key

For the details of the control panel, see "Control panel overview" in Chapter 1 of the User’s Guide.

(For FAX-1940CN)

89111213 10

1 2 3 4 5 6 7

1. One Touch keys 6. Stop/Exit key 11. Liquid Crystal Display (LCD)

2. Shift 7. Start keys 12. Copy keys

3. Message Center keys 8. On/Off key 13. Ink/Reports key

4. Fax and telephone keys 9. Navigation keys

5. Dial Pad 10. Mode keys

For the details of the control panel, see "Control panel overview" in Chapter 1 of the User’s Guide.

2

Table of Contents

Setting Up the Machine

1. Removing the Protective Parts.........................................................................4

2. Installing the Handset........................................................................................4

3. Loading Paper ....................................................................................................4

4. Installing the Phone Line and Power Cord......................................................5

5. Installing the Ink Cartridges..............................................................................6

6. Print Quality Check............................................................................................8

7. Setting the Date and Time .................................................................................9

8. Setting Your Station ID......................................................................................9

9. Selecting a Receive Mode (FAX-1840C only) ................................................10

10. Selecting a Receive Mode (FAX-1940CN only)..............................................11

11. Setting Up the Message Center (FAX-1940CN only).....................................11

12. Selecting Your Language (Canada only) .......................................................12

13. Sending in the Product Registration and Test Sheet (USA only)................12

14. Using the FAX as a Printer or for PC-FAX Send ...........................................13

15. Using the Network features of the FAX-1940CN ...........................................13

Replacement Consumables

Ink Cartridges .........................................................................................................14

3

Setting Up the Machine

2

Removing the Protective

1

Parts

Remove the protective tape and paper.

1

Installing the Handset

2

Connect the curled handset cord to the MFC

1

and the other end to the handset.

3

Press and slide the paper guide to fit the
paper width.

Paper Side Guide

Pull out the paper support and unfold the
paper support flap.

Paper Support

Paper Support Flap

Use the paper support flap for Letter, Legal
and A4 size paper.

Loading Paper

3

You can load up to 100 sheets of 20 lb
paper.
For more details, see “About paper” in
Chapter 1 of the User’s Guide.

Pull the paper tray completely out of the

1

machine and remove the output paper tray.

Fan the stack of paper well to avoid paper

4

jams and mis-feeds.

Gently insert the paper into the paper tray

5

print side down and top edge first.
Check that the paper is flat in the tray and
below the maximum paper mark.

■

Make sure the paper side guides touch the
sides of the paper.

■

Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause paper feed problems.

Put the output paper tray back on and push

6

the paper tray firmly back into the machine.

4

Installing the Phone Line

4

and Power Cord

Connect the power cord.

1

Connect the telephone line cord.

2

Connect one end of the telephone line cord
to the jack on the machine marked LINE
and the other end to a modular wall jack.

If you are sharing one phone line with an
external telephone, connect it as shown
below.

If you are sharing one phone line with an
external telephone answering machine,
connect it as shown below.

Please set the Receive Mode to “External
TAD” if you have an external answering
machine. (FAX-1840C only) For more
details, see “Connecting an external device
to your machine” in the Appendix of the
User’s Guide.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

Warning

■

The machine must be connected to a grounded/
earthed plug.

■

Since the machine is grounded through the power
outlet, you can protect yourself from potentially
hazardous electrical conditions on the telephone
network by keeping the power switched on when
you connect the Fax to a telephone line. Similarly,
you can protect yourself when you want to move
your machine by disconnecting the telephone line
first and then the power cord.

TAD

TAD

of the FAX-1940CN

Using the Network features

5

Setting Up the Machine

OK

4

Installing the Ink

5

Cartridges

Warning

If ink gets in your eyes wash them with water
immediately, and if irritation occurs consult a doctor.

Make sure that the power is turned on.

1

The LCD shows:

No Cartridge

Open the top cover.

2

Top Cover

5

Opening

Take out the ink cartridge.

Carefully remove the bottom cap.

DO NOT touch the area shown in the
illustration below.

Remove the protective parts.

3

Do not throw away the protective parts.
You will need them when you transport the
machine.

If the cartridge cover comes off when you
open the bag the cartridge will not be
damaged.

Keep the ink cartridge in an upright position
when you insert it into the slot.

OK

OK

6

Press firmly down on the ink cartridge until

OK

6

the hook snaps over it, taking care to match
the slot color (A) with the cartridge color (B),
as shown in the diagram below.

(B)

(A)

OK

OK

Close the top cover.

7

If Install shows on the LCD after you
install the ink cartridges, check to make sure
the ink cartridges are installed correctly.

The machine will clean the ink tube system
for use for the first time. This process will
occur only once, the first time ink cartridges
are installed. The cleaning process will last
approximately four minutes.

The LCD shows:

Preparing System

Approx 4 Minutes

• DO NOT remove ink cartridges if
you do not need to replace them.
If you do so, it may reduce the ink
quantity and the machine will not
know the quantity of ink left in
the cartridge.

• DO NOT shake the ink cartridges.
If ink stains your body or
clothing, wash with soap or
detergent immediately.

• DO NOT insert and remove the
cartridges repeatedly. If you do
so, the ink may seep out of the
cartridge.

• Brother strongly recommends
that you do not refill the ink
cartridges provided with your
machine. We also strongly
recommend that you continue to
use only Genuine Brother Brand
replacement ink cartridges.
Using or attempting to use
potentially incompatible inks
and/or cartridges in your
machine may cause damage to
the machine itself and/or it may
result in unsatisfactory print
quality. Our warranty coverage
does not apply to any problem
that was caused by the use of
unauthorized third party ink and/
or cartridges. To protect your
investment and guarantee your
print quality please continue to
replace consumed ink cartridges
with only Genuine Brother
Branded Supplies.

■

If you mix the colors by installing an ink
cartridge in the wrong position, you must
clean the print head by running several
cleaning cycles after correcting the
cartridge installation. (See “Cleaning the
print head” in chapter 12 Troubleshooting
and Routine Maintenance of the User’s
Guide.)

■

Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

of the FAX-1940CN

Using the Network features

7

Setting Up the Machine

5

Print Quality Check

6

After the cleaning cycle is finished, the LCD

1

shows:

Set Paper and

Press Start

Make sure the paper is loaded in the paper

2

tray.
Press Color Start.

The machine starts printing the PRINT
QUALITY CHECK SHEET (only during
initial ink cartridge installation).

Check the quality of the four color blocks

3

formed by the short lines printed on the
sheet.
(BLACK/ CYAN/ YELLOW/ MAGENTA)

1. Check the quality of the f our-color blocks formed by the short lines.

2. If all the short lines are c lear and visible, the qu ality is acceptable. the qu ality is acceptable.
Select (Yes). If you can see missing shor t lines, select (No) to be gin the color cleaning proces s
and follow the prompts on the LCD.

Print Quality Check

6

If all lines are clear and visible, press 1 on
the dial pad to finish the quality check.

---OR--­If you can see missing short lines, press 2

.

on the dial pad and go to

OK Poor

The LCD asks you if the print quality is OK
for black and color. Press 1 or 2 on the dial
pad.

Black OK?

1.Yes 2.No

After making your selection 1 (Yes) or 2 (No)
for both black and color, the LCD shows:

Start Cleaning?

1.Yes 2.No

6

Avoid touching the printed surface
of the paper immediately after
printing, the surface may not be
completely dry and may stain your
fingers.

The LCD shows:

4

Is Quality OK?

1.Yes 2.No

Press 1 (Yes), the machine will then start
cleaning the colors.

After cleaning is finished, press
Color Start. The machine starts printing the
PRINT QUALITY CHECK SHEET again
and goes back to step

3

.

8

Setting the Date and

7

Time

Setting Your Station ID

8

Press Menu/Set.

1

Press 0.

2

Press 2.

3

Enter the last two digits of the year on the

4

dial pad, and then press Menu/Set.

Year:2004

(e.g. Enter 0 4 for 2004.)

Enter the two digits for the month on the dial

5

pad, and then press Menu/Set.

Month:03

(e.g. Enter 0 3 for March.)

Enter the two digits for the day on the dial

6

pad, and then press Menu/Set.

Day:01

(e.g. Enter 0 1.)

You should store your name and fax number to be
printed on all fax pages that you send.

Press Menu/Set.

1

Press 0.

2

Press 3.

3

Enter your fax number (up to 20 digits) on

4

the dial pad, and then press Menu/Set.

Fax:_

Use the dial pad to enter your name (up to

5

20 characters), and then press Menu/Set.

Name:_

■

Refer to the following chart for entering
your name.

■

If you need to enter a character that is on
the same key as the previous character,

press

to move the cursor to the right.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

Enter the time in 24-hour format on the dial

7

pad, and then press Menu/Set.

Time:15:25

(e.g. Enter 1 5, 2 5 for 3:25 P.M.)

Press Stop/Exit.

8

If you want to repeat input, press Stop/Exit

1

to start from Step

.

Press

key

2 ABC2
3 DEF 3
4 GH I 4
5 JKL5
6 MNO 6
7 PQRS
8 TUV8
9 WXY Z

Press Stop/Exit.

6

One
time

For more details, see “Setting the Station
ID” in Chapter 2 of the User's Guide.

If you want to repeat input, press Stop/Exit
to start from Step

Two

times

1

Three

times

.

Four

times

of the FAX-1940CN

Using the Network features

9

Setting Up the Machine

9 Selecting a Receive Mode (FAX-1840C only)

There are four possible receive modes: Fax Only, Fax/Tel, Manual and External TAD.

Are you connecting an external telephone or external telephone answering
device to the FAX?

Yes No

Are you using the voice message
function of your external telephone
answering device?

Yes

Press Menu/Set.

1

Do you want to receive a fax
automatically?

Yes

Do you use the MFC for the fax
use only?

No

5

Manual

No

You control the phone line and must
answer every call yourself.

Fax Only

Yes

The MFC automatically answers every
call as a fax.

Fax/Tel

The MFC controls the line and
automatically answers every call. If the
call is not a fax, it will ring for you to pick
up the call.

External TAD

Your external telephone answering
device (TAD) automatically answers
every call. Voice messages are stored on
the external TAD. Fax messages are
printed.

Press Menu/Set.

Press 0.

2

Press 1.

3

Press ▲ or ▼ to select the mode.

4

Press Stop/Exit.

6

For more details, see “Setup Receive” in
Chapter 4 of the User’s Guide.

10

Selecting a Receive

10

Mode (FAX-1940CN only)

Setting Up the Message

11

Center

There are three possible receive modes: Fax Only,

Fax/Tel and Manual.

Do you want to
receive a fax
automatically?

Yes

Do you use the
for the fax use only?

FAX

No

Yes

Manual

No

You control the phone line
and must answer every call
yourself.

Fax Only

The FAX automatically
answers every call as a fax.

Fax/Tel

The FAX controls the line and
automatically answers every
call. If the call is not a fax, it
will ring for you to pick up the
call.

Press Menu/Set.

1

Press 0.

2

Press 1.

3

Press ▲ or ▼ to select the mode.

4

(FAX-1940CN only)

You must record an outgoing message in order to use
the Message Center mode.

Record Message Center Outgoing

1

Message (MSG CTR OGM).

See “Recording Message Center Outgoing
Message” in Chapter 7 of the User’s Guide.

Activate Message Center mode.

2

Press and hold until it lights and the
LCD shows:

MC:Msg Ctr

Light

If the Message Center Mode is ON, it over
rides your Receive Mode setting. The
built-in digital Message Center answers
voice calls. If the call is a fax, you can
receive a fax automatically.
For more details, see “Message Center
mode” in Chapter 7 of the User’s Guide.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

Press Menu/Set.

5

Press Stop/Exit.

6

For more details, see “Setup Receive” in
Chapter 4 of the User’s Guide.

of the FAX-1940CN

Using the Network features

11

Setting Up the Machine

Selecting Your

12

Language (Canada only)

Press Menu/Set.

1

Press 0.

2

Press 0.

3

Select your language (English or French)

4

▲

by using

Language:English

Press Stop/Exit.

5

or ▼, and then press Menu/Set.

Sending in the Product

13

Registration and Test
Sheet (USA only)

Fill out the Product Registration and Test

1

Sheet.

Open the document tray (1) and pull out

2

the extension (2) and then open the
document support (3).

Place the sheet face down in the Automatic

3

Document Feeder.

Make sure (Fax) is illuminated in
Green.

Enter the toll-free fax number:

4

1-877-268-9575.

Press Black Start.

5

You will receive a confirmation fax of your
Product Registration.

12

You can also register your product online
going to http://www.brother.com/registration

Using the FAX as a

14

Printer or for PC-FAX

Using the Network

15

features of the

Send

You can download the Brother Printer Driver and
PC-FAX Send driver from the Brother Solutions
Center for use with FAX-1840C and FAX-1940CN.
Visit us at:

http://solutions.brother.com

■

Please download the Printer Driver first
before connecting the machine to your
computer with the USB cable.

■

You must use the appropriate USB 2.0
interface cable. If you don’t have it, please
purchase a USB 2.0 interface cable that is
no longer than 6 feet long (2 meters).

FAX-1940CN

When connected to a network the FAX-1940CN
supports network printing and PC-FAX Send.
For details on how to configure and use these network
features, visit us at:

http://solutions.brother.com

■

If you use the FAX-1940CN as a network
printer, you can download the driver and
Network User’s Guide at:
http://solutions.brother.com

■

If you use the FAX-1940CN for network
PC-FAX Send, you can download the
driver at: http://solutions.brother.com

■

Your machine has a USB 2.0 Full-Speed
interface. This interface is compatible with
USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be
12 Mbits/s. The machine can also be
connected to a computer that has a
USB 1.1 interface.

Setting Up the MachineUsing the FAX as a Printer

or for PC-FAX Send

13

of the FAX-1940CN

Using the Network features

■ Replacement Consumables

Ink Cartridges

Black

(Standard)

LC41BK LC41HYBK LC41M LC41Y LC41C

Black

(High Yield)

Magenta Yellow Cyan

14

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
© Copyright 2004 Brother Industries, Ltd. All rights reserved.

All other brand and product names mentioned in this manual are registered trademarks of their respective
companies.

Compilation and Publication

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest
product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and
shall not be responsible for any damages (including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the publication.
This product is designed for use in a Professional Environment.

©2004 Brother Industries, Ltd.

USA
LF57040011