Brother FAX-1030Plus, Fax-1020Plus User Manual

FAX-1020Plus FAX-1030Plus

OWNER'S MANUAL

CONTENTS

Chapter 1: SETUP & PREPARATION BEFORE USE Chapter 2: THE CONTROL PANEL KEYS Chapter 3: HOW TO USE ON-SCREEN PROGRAMMING (OSP AND HELP KEY Chapter 4: FUNCTION SETTINGS Chapter 5: USING THE UNIT AS A TELEPHONE Chapter 6: SENDING FAXES Chapter 7: RECEIVING FAXES AND OTHER CALLS Chapter 8: POLLING Chapter 9: REMOTE FAX OPTIONS Chapter 10: MESSAGE MANAGER MODE SETTINGS (Only for FAX 1030 Plus) Chapter 11: MESSAGE MANAGER PLUS SETTINGS

(Only for FAX 1030 Plus) Chapter 12: HOW TO USE THE COPY FUNCTION Chapter 13: PRINTING REPORTS AND LISTS Chapter 14: REGULAR MAINTENANCE AND TROUBLESHOOTING Chapter 15: IMPORTANT INFORMATION Chapter 16: SPECIFICATIONS Chapter 17: INDEX

)

For FAX-1020Plus only

Pan European Approvals Information

Your Brother Fax-1020Plus has been granted a Pan European Approval via KCS in the

Netherlands. The machines are designed to interwork with the basic network functions of the

following countries telecoms networks within the scope of the approval.

Austria/Belgium/Denmark/Finland/France/Germany/Greece/Ireland/Italy/Luxembourg/

Netherlands/Norway/Portugal/Spain/Sweden/Switzerland/United Kingdom.

Your fax machine is designed for optimum performance for operation in the country of

purchase only. This is because there are still network differences between countries covered by

this approval. There are country specific features (such as Caller ID) that vary between countries

and machines designed for one network will not interwork correctly on another with respect to

these.

If you experience problems then please contact your Brother dealer in the first instance for

support.

For FAX-1030Plus only (UK approval regulations only)

THIS EQUIPMENT IS NOT DESIGNED FOR MAKING

TELEPHONE CALLS WHEN THE POWER FAILS.

ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR

ACCESS TO EMERGENCY SERVICES.

How to Use This Owner’s Manual

Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, but you can utilize it to its fullest potential by taking some time to read this owner’s manual. You will be ready to use the fax machine as soon as you read the first four chapters. Then you can refer to topics in the remaining chapters, as needed.

Structure of the Manual

■ Chapters 1-4

How to set up the fax machine and what you need to know before you use it.

■ Chapters 5-7

Basic operations, how to send and receive faxes.

■ Chapters 8-9

Advanced operations for sending and receiving faxes.

■ Chapter 12

How to copy.

■ Chapter 13

How to print reports and lists.

■ Chapter 14-16

Maintenance/Troubleshooting/Important Information/Specifications.

Finding Information in the Owner’s Manual

• Use the table of contents. This lists topics covered in each chapter so you can

find them easily.

• If there is a key on the fax machine you are not familiar with, refer to chapter

• T o find information about a function, refer to the “Function Selection Table” in chapter 3.

• If you have trouble, refer to chapter 14 on troubleshooting.

CONTENTS

• ····················FOR YOUR INFORMATION

Chapter 1. ❖ SETUP & PREPARATION BEFORE USE 1-1

Choosing a Suitable Place for Your Fax Machine............................................. 1-1

The Good Places... ....................................................................................... 1-1

And the Bad Places...................................................................................... 1-1

Packing List ....................................................................................................... 1-2

Setting up Your Fax Machine ............................................................................1-3

Changing the Ribbon .........................................................................................1-8

• Multi Line Connections (PABXs) ............................................................. 1-10

• Connecting to a Private Automatic Branch Exchange ..............................1-10

• Ringer Equivalence Number (REN) (For U.K. only)................................1-10

• Using extension telephones .......................................................................1-11

Chapter 2. ❖ THE CONTROL PANEL KEYS 2-1

a TELEPHONE AREA (FAX 1020 Plus) .......................................................2-2

b ONE-TOUCH AREA (FAX 1020 Plus)....................................................... 2-3

c LCD AND USER SETTING AREA (FAX 1020 Plus) ............................... 2-4

a TELEPHONE AREA (FAX 1030 Plus) .......................................................2-5

b ONE-TOUCH AREA (FAX 1030 Plus)....................................................... 2-6

c LCD AND USER SETTING AREA (FAX 1030 Plus) ............................... 2-7

d MESSAGE MANAGER AREA (FAX 1030 Plus) ...................................... 2-9

Chapter 3. ❖ HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND

HELP KEY 3-1

User-friendly Programming ...............................................................................3-1

On-screen Programming (OSP) ......................................................................... 3-1

Using the Function Mode to Access On-screen Programming (OSP)...............3-1

Alternating Displays for On-screen Programming (OSP) ................................. 3-2

Function Selection Table ...................................................................................3-2

Help Key ............................................................................................................ 3-7

How to Print a Help List .................................................................................... 3-7

How to Enter Text in Function Mode ................................................................3-8

How to Enter Special Characters, Symbols and Punctuation Marks in

Function Mode ...................................................................................................3-9

Chapter 4. ❖ FUNCTION SETTINGS 4-1

Setting the Dialling Mode (Tone/Pulse) ............................................................ 4-1

PABX and TRANSFER.....................................................................................4-1

Setting PABX .................................................................................................... 4-2

Setting Transfer and PABX Type (For Ireland only) ........................................4-2

Setting the Beeper Sound Level.........................................................................4-3

Setting the Date and Time ................................................................................. 4-4

Using the Clock Change ....................................................................................4-5

Setting the Station ID......................................................................................... 4-6

Storing One-Touch Dial Numbers .....................................................................4-7

• Types of Numbers ....................................................................................... 4-9

Storing Speed-Dial Numbers ............................................................................. 4-9

• When You Wish to Change the Stored One-Touch and Speed-Dial

• Numbers.....................................................................................................4-11

• Memory Storage ........................................................................................4-11

Setting Up Number Groups ............................................................................. 4-11

Using Memory Security (Only for FAX 1020 Plus)........................................4-13

CONTENTS

• Setting Up the Memory Security for the First Time..................................4-13

• Changing Memory Security Password ......................................................4-14

• Switching Memory Security ON ............................................................... 4-14

• Switching OFF Memory Security..............................................................4-15

Chapter 5. ❖ USING THE UNIT AS A TELEPHONE 5-1

Number-Key Dialling ........................................................................................5-1

One-Touch Dialling ........................................................................................... 5-1

Speed Dialling....................................................................................................5-1

• Using Control Panel Keys during Telephone Calls..................................... 5-1

Tel-Index............................................................................................................ 5-2

Call Reservation................................................................................................. 5-2

The F/T Switch (F/T Mode)...............................................................................5-2

Tel Key .............................................................................................................. 5-2

On Hook Dialling...............................................................................................5-3

Chapter 6. ❖ SENDING FAXES 6-1

A) DOCUMENT BASICS................................................................................6-1

The Size of Your Documents ...................................................................... 6-1

How to Insert the Document........................................................................ 6-1

The Auto Document Feeder (ADF)............................................................. 6-2

Getting Ready to Send a Fax ....................................................................... 6-2

SETTING THE RESOLUTION ........................................................... 6-2

SETTING THE CONTRAST ............................................................... 6-4

B) BASIC FAX TRANSMISSIONS ................................................................ 6-5

• Sending a Fax ........................................................................................ 6-5

Sending a Fax Automatically ...................................................................... 6-5

Sending a Fax Manually .............................................................................. 6-6

Automatic and Manual Re-dialling ............................................................. 6-6

• Optional Settings When You Send a Fax Manually ............................. 6-7

• Printing Page Headers ........................................................................... 6-7

C) ADVANCED FAX TRANSMISSIONS .....................................................6-7

Sending a Fax by Using Memory ................................................................ 6-7

• If You Get a MEMORY FULL Message When Trying to Send

a Fax by Using Memory........................................................................ 6-8

Delayed Transmission ................................................................................. 6-8

Setting the Daily Timer (for Delayed Transmissions).................................6-9

Broadcasting ................................................................................................ 6-9

• Getting Familiar with the Broadcasting Function ............................... 6-10

Sending by Multi-Transmission ................................................................6-10

Interrupting the Timer and Polled Job .......................................................6-12

Cancelling a Job.........................................................................................6-13

D) FAX TRANSMISSION OPTIONS........................................................... 6-14

Setting the Overseas Mode ........................................................................ 6-14

Setting Your Fax Machine for Multiple Resolution Transmission ...........6-15

Sending a Fax with an Electronic Cover Page Message ........................... 6-16

When Using the Cover Page Temporarily.................................................6-16

• The Comments Selection on the Cover Page ...................................... 6-18

Customizing Your Cover Page Comment ................................................. 6-18

Printing the Cover Page ............................................................................. 6-19

To Send a Cover Page for Each Transmission ..........................................6-19

CONTENTS

• Sending an Automatic Cover Page......................................................6-20

Sending a Fax When the Cover Page Is ON..............................................6-20

Sending a Fax with Call Reservation ........................................................ 6-21

• Using the Call Reservation Function .................................................. 6-22

Printing the Call Back Message.................................................................6-22

ECM (Error Correction Mode) .................................................................. 6-23

Error Re-Transmission .............................................................................. 6-23

Next-FAX Reservation .............................................................................. 6-24

Chapter 7. ❖ RECEIVING FAXES AND OTHER CALLS 7-1

A) BASIC SETUP TO RECEIVE FAXES ...................................................... 7-1

Selecting an Answer Mode.......................................................................... 7-1

Automatic Fax Only Reception (FAX Mode) ............................................. 7-2

Manual Reception (MANUAL Mode) ........................................................7-2

Fax Detect.................................................................................................... 7-2

Setting the Ring Delay................................................................................. 7-3

The F/T Switch (F/T Mode) ........................................................................ 7-5

Recording an F/T Outgoing Message (OGM) (Only for FAX 1030 Plus)..7-6

Setting the F/T Ring Time ........................................................................... 7-6

Smoothing.................................................................................................... 7-8

Printing a Reduced Size Copy of the Incoming Document......................... 7-8

Using Auto Reduction Ratio .................................................................7-8

Fixed Reduction .................................................................................... 7-8

Speaker Volume .......................................................................................... 7-9

Ring Volume..............................................................................................7-10

Reception into Memory ............................................................................. 7-11

B) REMOTE ACTIVATION .........................................................................7-12

What is Remote Activation?...................................................................... 7-12

• Connecting an External or Extension Telephone to the Unit .............. 7-12

Using Remote Codes .................................................................................7-13

Using the Activation Code .................................................................. 7-13

Using the Deactivation Code...............................................................7-13

Making the Remote Codes Easier to Use .................................................. 7-13

Troubleshooting......................................................................................... 7-14

Changing and Registering Remote Codes ................................................. 7-14

C) CONNECTION TO A TELEPHONE ANSWERING DEVICE (TAD) ..7-15

How to Use External TAD with the Unit (The TAD Mode)..................... 7-15

• Connecting an External TAD to the Unit............................................ 7-15

• Sequence of External TAD Reception (TAD mode) .......................... 7-16

D) CALLER ID .............................................................................................. 7-17

What is Caller ID? (Caller IDentification) ................................................7-17

Advantages of Caller ID ............................................................................ 7-17

How Does the Caller ID Work? ................................................................ 7-17

The caller ID Appears on the Display When Your Telephone Rings .7-17

The Caller ID is Stored in Your Machine’s Memory..........................7-18

Set the Caller ID to ON .............................................................................7-18

Selecting a Caller ID from the Memory for Call Reply ............................7-19

• To Activate Certain Network Services When Using Call Reply ........7-21

• Call Reply to DDI number via Caller ID ............................................ 7-21

• Clearing the Caller ID Stored in Memory ...........................................7-21

CONTENTS

Printing the Caller ID List ......................................................................... 7-22

BT CALL SIGN (For U.K. FAX 1020 only) .................................................. 7-23

Set BT Call Sign to ON ............................................................................. 7-23

Chapter 8. ❖ POLLING 8-1

• What Is Polling? .......................................................................................... 8-1

• How Does It Work? .....................................................................................8-1

• When to Use Polling? .................................................................................. 8-1

Polling Another Fax Machine (Calling) ............................................................ 8-2

Setting up Polled Waiting (Being Called) ......................................................... 8-3

Secure Polling .................................................................................................... 8-3

Polling Another Brother Fax Machine with Secure Code (Calling).................. 8-4

Setting up Polled Waiting with Secure Polling (Being Called) ......................... 8-5

Delayed Polling..................................................................................................8-6

Setting up Polled Waiting with Memory ........................................................... 8-7

Sequential Polling .............................................................................................. 8-7

Chapter 9. ❖ REMOTE FAX OPTIONS (Only for FAX 1020 Plus) 9-1

Setting the Fax Storage ...................................................................................... 9-1

Fax Forwarding.................................................................................................. 9-2

Setting the Fax Forwarding and Registering the Fax Forwarding Number....... 9-3

What Is Remote Control Access? ...................................................................... 9-3

Setting the Remote Access Code ....................................................................... 9-4

How to Use Remote Access and Control Codes................................................9-5

Remote Fax Retrieval ........................................................................................ 9-5

• When to Enter the Remote Access Code..................................................... 9-5

Remote Control Commands...............................................................................9-6

How to Receive the Memory Status List and Retrieve a Fax Message

at a Remote Fax Location .................................................................................. 9-7

How to Change and Confirm Fax Forwarding Number via a Remote

Fax Machine ...................................................................................................... 9-7

Printing a Fax Message...................................................................................... 9-8

Chapter 10. ❖ MESSAGE MANAGER MODE SETTINGS

(Only for FAX 1030 Plus) 10-1

A) GETTING STARTED ...............................................................................10-1

What Is the Message Manager Mode? ...................................................... 10-1

What Do I Want the Message Manager to Do?......................................... 10-2

Flowchart Sequence of an Incoming Call..................................................10-3

The 3 Basic Steps to Turn the Message Manager Mode On .....................10-7

Setting the Message Store..........................................................................10-7

Recording the TAD Outgoing Message (TAD OGM) .............................. 10-8

Activating the Message Manager Mode ....................................................10-9

B) GETTING YOUR MESSAGES .............................................................. 10-10

How Will I Know Messages Have Been Received? ............................... 10-10

• What Happens When the Memory Is Full......................................... 10-10

Setting the ICM (Incoming Message) Recording Monitor Volume........ 10-11

Playing an Incoming Voice Message (ICM) and Recorded Memo

(or Memo Manager) / Printing an Incoming Fax Message ..................... 10-12

• Erasing and Printing FAX Messages ................................................ 10-13

Back-up Printing Option.......................................................................... 10-13

Calling Your Message Manager for Messages

(See Remote Retrieval)............................................................................ 10-13

C) ERASING YOUR MESSAGES .............................................................. 10-14

Erasing Incoming Voice Messages, Fax Messages and Recorded

Memo (or Memo Manager) ..................................................................... 10-14

One by One Erasing .......................................................................... 10-14

All in One Erasing............................................................................. 10-14

D) CHANGE THE OUTGOING MESSAGE .............................................. 10-15

Playing Your Outgoing Message (OGM)................................................10-15

Erasing Your Outgoing Message (OGM)................................................10-16

E) MORE FEATURES ................................................................................ 10-17

Setting the Toll Saver ..............................................................................10-17

Setting the Maximum Time for Incoming Messages

(ICM MAX. TIME) .................................................................................10-18

Playing OGM ON/OFF Setting ............................................................... 10-18

Recording a Memo .................................................................................. 10-19

F) PAGING/FAX FORWARDING ............................................................. 10-20

Paging/Fax Forwarding ........................................................................... 10-20

Recording the Paging OGM ....................................................................10-21

Setting the Paging and Registering Paging Number ............................... 10-22

Setting the Fax Forwarding and Registering Fax Forwarding Number .. 10-23

• Memory Back-up of Message Manager Memory .............................10-23

G) REMOTE RETRIEVAL..........................................................................10-24

What Is Remote Control Access? ............................................................10-24

Setting the Remote Access Code............................................................. 10-24

How to Use Remote Access and Control Codes ..................................... 10-25

Remote Retrieval ..................................................................................... 10-25

• When to Press the Remote Access Code........................................... 10-25

Remote Control Commands .................................................................... 10-26

How to Receive the Memory Status List and Retrieve a Fax Message

Remotely.................................................................................................. 10-27

How to Change Fax Forwarding Number Remotely............................... 10-27

H) MEMO MANAGER................................................................................10-28

Memo Manager........................................................................................10-28

Setting the Memo Manager ..................................................................... 10-28

• Recording Voice Messages for the Memo Manager .........................10-30

How Will the Memo Manager Perform When the Set Time Comes.......10-30

Using the Memo Manager: Playing entries, Erasing entries one by one,

Erasing all at once....................................................................................10-31

Remote Control of the Memo Manager................................................... 10-31

Chapter 11. ❖ MESSAGE MANAGER PLUS SETTINGS

(Only for FAX 1030 Plus) 11-1

A) GETTING STARTED ...............................................................................11-1

What is Message Manager Plus? ............................................................... 11-1

What Voice-on-Demand Does...................................................................11-1

• Application examples of Voice-on-Demand feature........................... 11-2

What the Personal Mailbox Does .............................................................. 11-2

• Application Examples of Personal Mailbox........................................11-2

How the Caller Gains Access to the Voice-on-Demand Memory Boxes

or Personal Mailboxes ...............................................................................11-3

CONTENTS

• * 1st Guidance OGM: (Message Manager Plus Outgoing Message)..11-4

• ** 2nd Guidance OGM: (Voice-on-Demand, Mailbox Outgoing

Message)..............................................................................................11-4

• Access to the Target Memory Box:.....................................................11-4

B) SETTING UP THE VOICE-ON-DEMAND ............................................11-4

Setting up Step 1a: for Voice-on-Demand ................................................ 11-4

Recording/Erasing/Playing Voice Information in a Memory Box......11-4

C) SETTING UP THE PERSONAL MAILBOX ..........................................11-6

Setting up Step 1b: for Personal Mailbox.................................................. 11-6

Setting up a Password and Recording a Personal Mailbox OGM

for the Mailbox .................................................................................... 11-6

Changing a Password ..........................................................................11-7

Setting up Step 2: Recording/Erasing/Playing the 2nd Guidance OGM

for each Voice-on-Demand and Personal Mailbox ................................... 11-8

Recording an OGM ............................................................................. 11-8

Erasing an OGM................................................................................11-10

Playing an OGM................................................................................11-11

Setting up Step 3: Recording/Erasing/Playing the 1st Guidance OGM

(Message Manager Plus OGM) ............................................................... 11-12

Recording the Message Manager Plus OGM ....................................11-12

Erasing the Message Manager Plus OGM ........................................ 11-13

Playing the Message Manager Plus OGM ........................................ 11-13

Setting up Step 4: Turning on the Message Manager Plus...................... 11-14

D) LISTENING TO ICMs (Incoming Messages) ........................................ 11-14

Listening to the ICMs in the Personal Mailboxes ................................... 11-14

Retrieving the ICMs (Incoming Messages) in the Personal Mailbox

Remotely.................................................................................................. 11-16

Recording a Memo in Personal Mailbox on the Machine ....................... 11-16

Erasing ICMs (Incoming Messages) from the Personal Mailboxes ........ 11-17

Erasing Voice ICMs One by One...................................................... 11-17

Erasing All of the Doc/Voice ICMs at One Time .............................11-18

Chapter 12. ❖ HOW TO USE THE COPY FUNCTION 12-1

Making a Single Copy ..................................................................................... 12-1

Making Multiple Copies ..................................................................................12-2

Stacking Multiple Copies.................................................................................12-2

Making Sorted Copy ........................................................................................ 12-3

• What to Do When You Get a “MEMORY FULL” Message while

Making Copies........................................................................................... 12-4

Making Reduced and Enlarged Copies (Only for FAX 1030) ........................ 12-4

Chapter 13. ❖ PRINTING REPORTS AND LISTS 13-1

How to Print Reports and Lists ........................................................................13-2

Journal Period .................................................................................................. 13-2

Printing the Quick Dial List ............................................................................. 13-4

Transmission Verification (Xmit) Report ........................................................13-5

Memory Status List.......................................................................................... 13-6

Chapter 14. ❖ REGULAR MAINTENANCE AND TROUBLESHOOTING 14-1

Regular Maintenance .......................................................................................14-1

Paper Jams ....................................................................................................... 14-3

Fixing a Document Jam .............................................................................14-3

Fixing a Recording Paper Jam................................................................... 14-4

Troubleshooting ............................................................................................... 14-5

Error Messages ..........................................................................................14-5

Other Problems .......................................................................................... 14-6

Chapter 15. ❖ IMPORTANT INFORMATION 15-1

Important Safety Instructions...........................................................................15-1

BABT approval (For FAX 1030 Plus U.K. only)............................................ 15-2

Chapter 16. ❖ SPECIFICATIONS 16-1 Chapter 17. ❖ INDEX 17-1

For Fax-1030Plus only

WARNING! Miscellaneous approval conditions

Any marking or certification of your fax machine to harmonised European “CE Mark” requirements for EMC (Electromagnetic Compatibility), and for user safety according to the European L VD (Low Voltage Directive), ARE NOT indicative of approval for connection to public telecommunications lines in a country other than that in which the equipment is approved.

Brother advises that this product will not function correctly in a country other than that in which it was originally offered for sale, and does not offer any warranty in the event that this product is used on public telecommunication lines in a country other than that in which it is approved.

SETUP & PREPARATION BEFORE USE - CHAPTER 1

Chapter 1. SETUP & PREPARATION BEFORE USE

Choosing a Suitable Place for Your Fax Machine

Use the following list as a guide to find a suitable place for your fax machine.

The Good Places...

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free from vibration and shocks. Locate it near a telephone socket and a standard, grounded power outlet.

And the Bad Places...

Avoid setting it up in a busy location. A void setting up the machine near heaters, air conditioners, water, chemicals, or refrigerators. Do not select a place that exposes your fax machine to direct sunlight, excessive heat,

moisture, or dust. Do not connect your fax machine to electrical outlets controlled by wall switches or automatic

timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your fax machine to electrical outlets on the same circuit as large appliances

or other equipment that might disturb the power supply. Avoid interference sources, such as speakers or the base units of cordless phones.

1-1

SETUP & PREPARATION BEFORE USE

Packing List

Please check to see that you have the following items:

Telephone line cord

Document support

Telephone handset

Recording paper support

Recording paper wire extension

(Example for U.K.)

Handset curled cord

Document wire extension

Owner’s manual

Remote Control access card (Only for Fax-1030 Plus)

Printing Cartridge

NOTICE

- Never install telephone wiring during a lightning storm.

- Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

- Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

- Use caution when installing or modifying telephone lines.

- Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

- Do not use the telephone to report a gas leak in the vicinity of the leak.

1-2

SETUP & PREPARATION BEFORE USE - CHAPTER 1

Setting up Your Fax Machine

Follow these steps to set up your fax machine.

1. Attach the document supports.

1) Attach the document support.

2) Attach the document wire extension.

Document support

Document wire extension

2. Attach the recording paper supports.

1) Attach the recording paper wire extension.

2) Open the recording paper cover. Using the groove in the cover, insert the recording paper support over the two screws are shown.

Recording paper wire extension

Recording paper support

Recording paper cover

1-3

SETUP & PREPARATION BEFORE USE

3. Install the printing cartridge.

1) Push the OPEN button and open the top cover.

OPEN button

2) Remove the stopper for the printing cartridge. Turn the gear towards you and remove the slack in the ribbon in printing cartridge carefully.

Top Cover

3) Install the printing cartridge as shown in the illustration.

1-4

▲ point

SETUP & PREPARATION BEFORE USE - CHAPTER 1

4) Close the cover and push down on both sides until it clicks.

4. Connect the power cord.

When you connect the power, the display will show “01/01 00:00 FAX”. NOTE: As this machine has no power switch, it has power running to it whenever it is

connected to the mains.

NOTICE

1. This fax machine must be earthed via a 3 pin socket.

2. Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your fax machine on when you connect it to a telephone line.

3. Lightning and Power Surges can damage this product! We recommend that you use a quality Surge Protection Device on the AC power line as well as the telephone line or unplug the lines during a lightning storm.

IMPORTANT: (For U.K.) If you need to remove the moulded mains plug in order to fit an appropriate

type, you must discard the moulded plug immediately having cut it off, in order that it is not inadvertently inserted into a live socket, thus presenting a shock hazard. The wires in the mains lead of this appliance are coloured in accordance with the following code.

Green-and-yellow : Earth Blue : Neutral Brown : Live

As the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

The wire which is coloured green-and-yellow must be connected to the terminal in the plug which is marked by the letter “E” or by the safety earth symbol or coloured green or green-and-yellow.

The wire which is coloured blue must be connected to the terminal which is marked with the letter “N” or coloured black.

The wire which is coloured brown must be connected to the terminal which is marked with the letter “L” or coloured red.

1-5

SETUP & PREPARATION BEFORE USE

5. Connect the telephone line.

Recording paper wire extension

*PC I/F jack only for use with the Brother MFL

Pro for FAX option.

PC I/F

LINE

Handset curled cord

EXT.

wall

Telephone line cord

IMPORTANT (For U.K.)

The PC interface is a SELV (Safety Extra Low Voltage) port as defined in EN41003. It must only be connected with a SELV circuit; only the MFL Pro for Fax cable kit (available in an option pack), satisfies this requirement.

6. Connect the handset.

1) Connect the plug at the end of the handset cord to the socket on the side of the machine labelled with the telephone symbol.

2) Hook the curled cord to the handset holder.

3) Place the handset on the cradle.

1-6

SETUP & PREPARATION BEFORE USE - CHAPTER 1

7. Setting the recording paper.

1) Open the recording paper cover.

2) Place the paper (up to 200 sheets) into the recording paper sheet feeder.

NOTE: Make sure that you do not put so much paper in the sheet feeder that the Maximum

height line is obscured. It is possible that paper may jam if there are too many sheets in the feeder.

Maximum

height line Recording paper cover

Recording paper

3) Close the recording paper cover. NOTE: If you only place a few sheets of paper in the feeder, please ensure that all the sheets

are correctly aligned to prevent paper jams.

NOTICE

About the Recording Paper...

Please use standard copier paper for the recording paper as below :

Width : A4 size (210mm) Length : A4 size (297mm) Weight : 64g/m2 to 90g/m

1-7

SETUP & PREPARATION BEFORE USE

Changing the Ribbon

1. Remove the printing cartridge containing the used ribbon. (See this chapter for removing and installing the printing cartridge.)

Blue shaft

2. Position the printing cartridge (as shown in the illustration) paying special attention to the position of the blue shaft. Release the four hooks and open the cartridge covers.

Cover

Blue shaft

White shaft

Cover

Hook

Black gear shaft

3. Take the ribbon out of the cartridge and remove the four shafts from the ends of the cardboard cores.

1-8

SETUP & PREPARATION BEFORE USE - CHAPTER 1

4. Install the blue, white and black shafts into the cardboard cores of the new ribbon. Pay special attention to the position of the ribbon as shown in the illustration.

150°

White shaft

Blue shaft

New ribbon

Black gear shaft

5. Place the ribbon in the cartridge and close the covers, as shown in the illustration. If the shafts are not positioned correctly then the cover will not close.

Blue shaft

Cover

Hook

White shaft

6. Carefully, tighten the ribbon and put the cartridge back into the machine.

Black gear shaft

1-9

SETUP & PREPARATION BEFORE USE

FOR Y OUR INFORMATION

Multi Line Connections (PABXs)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PABX (private automatic branch exchange), we suggest that you contact the company which installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the machine in FAX mode to receive faxes at any time of the day or night. If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This will prevent the unit from being activated each time a telephone call is received.

Connecting to a Private Automatic Branch Exchange

The following points should be kept in mind if you are installing the machine to work as an extension to a private automatic branch exchange (PABX).

1) It is not guaranteed that the unit will operate correctly under all circumstances with PABXs. Any cases of difficulty should be reported first to the company that handles your PABX.

2) If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to be MANUAL; see chap. 7. All incoming calls should initially be regarded as telephone calls.

3) The unit may be used with either pulse or tone dialling telephone lines.

Ringer Equivalence Number (REN) (For U.K. only)

This equipment has a REN value of 1. A BT line has a “bell ringing” capacity, or REN, of

4. This means that adding downstream-connected extension telephones and/or extension

bells to a total REN of greater than 4 may cause a r eduction in the bell volume. In extreme cases, it may cause the auto-answer facility of the machine to fail. Therefor e, up to thr ee additional extension telephones (each assuming a REN of 1), may be connected downstream of your machine. For an explanation of “downstream connection, read “Using extension telephones” which follows. Unless otherwise marked, a telephone provided by BT may be assumed to have a REN value of 1.

1-10

SETUP & PREPARATION BEFORE USE - CHAPTER 1

FOR YOUR INFORMATION (For U.K.)

Using extension telephones

It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, ther e are some r easons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, remote activation may not operate reliably in such a simple configuration. This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pr e-set job may coincide with someone picking up an extension handset. Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration. In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.” The inadvisable configuration is shown in figure 1 below, and the recommended master/ slave configuration is shown in figure 2. This new connection configuration can be arranged by your contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone cir cuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

EXTENSION

SOCKET

INADVISABLE CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

FAX

Fig. 1.

DISCONNECT

EXTENSION

SOCKET

. 2.

MASTER SOCKET

FAX

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

INCOMING

LINE

INCOMING

LINE

1-11

THE CONTROL PANEL KEYS

Chapter 2. THE CONTROL PANEL KEYS

FAX 1020 PLUS

c LCD AND

USER SETTING AREA

FAX-1O2O

Tel

GHI JKL MNO

Redial / Pause

PQRS TUV WXYZ

Speed-Dial

a TELEPHONE AREA

FAX 1030 PLUS

c LCD AND

USER SETTING AREA

Resolution ModeTel-Index

ABC DEF

2 5 8 0

Memory Help

3 6 9

Tone

Shift

Set Clear

TX Verification

Report

Sort

Copy

Stop

Start

b ONE-TOUCH AREA

d MESSAGE MANAGER AREA

Fine Photo S.Fine

FAX TAD F/T

status

DocVoice

FAX-1O3O

PLAIN PAPER FAX

Resolution Mode Speed-dial

Shift

Mute

Redial / Pause

Speaker Phone

Set Clear

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

6 9

8 0

Tone

a TELEPHONE AREA b ONE-TOUCH AREA

2-1

Tel-Index

Sort

Enlarge/

Reduce

Copy

TX Vrf Rpt

Memory

Record Erase Play

Stop

Help

Start

FAX 1020 PLUS

TELEPHONE AREA

FAX-1O2O

THE CONTROL PANEL KEYS - CHAPTER 2

1. Tel

This key is used to have a telephone conversation having picked up the handset of an external telephone in F/T pseudo-ringing mode.

3. R

Y ou can use this key to gain access to an outside line when FAX1020Plus is connected to a Private Automatic Branch Exchange (PABX). It is used to recall the operator or transfer a call to another extension when it is connected to PABX; see chap. 4.

4. Redial/Pause

This key re-dials the last number called. (See chap. 6.) This key is also used to insert a pause in autodial numbers. (See chap. 4)

2. Number Keys

These twelve keys are used to dial phone and fax numbers (see chap. 5), and can also be used as an alphanumeric keyboard for entering information into the fax machine (see chap. 3).

FAX-1O2O

Tel

Redial / Pause

Speed-Dial

Resolution ModeTel-Index

ABC DEF

GHI J KL MNO

PQRS TUV WXYZ

2 5

8 0

3 6 9

Tone

5. Speed-dial

This key lets you access previously stored speed dial phone numbers with a two digit number. (See chap. 4, 5)

6. Tone

This key lets you switch the dialling type during a telephone call from “PULSE” to “TONE”; see chap. 4.

2-2

THE CONTROL PANEL KEYS

ONE-TOUCH AREA

FAX-1O2O

7. Shift

This key is used to access the “13” through “24” One-Touch keys. (See chap. 4.)

9. One-Touch Dial Keys

These 12 keys give you instant access to previously stored phone numbers. (See chap. 4, 5.)

11. TX V erification Report

This key is used to print the transmission verification report when you wish to confirm the last transmission is successful or not. If you want the report every time a fax message is sent, use function menu 3-7. (See chap. 13.)

Shift

Set Clear

TX Verification

Report

Sort

Stop

Copy

Start

8. Sort

This key is used to copy original multiple pages copied in order. (See chap. 12.)

10. Copy

Press this key to make a copy. (See chap. 12.)

12. Stop

This key stops a fax, cancels an operation, or exits from function mode. (See chap. 3.)

13. Start

Use this key to start an operation, such as sending a fax. (See chap. 6.)

14. Set

This key is used for storing a function setting into the fax machine. (See chap. 3.)

15. X (Right Arrow)

This key moves the LCD cursor to the right, and it also lets you advance one step when you are in function mode (see chap. 3) or Tel-Index. (See chap. 5.)

16. Z (Left Arrow)

17. Clear

This key moves the LCD cursor to the left. It also allows you to back up one step when you are in function mode (see chap. 3) or Tel-Index. (See chap. 5.)

This key deletes entered data or backs up one step in a function procedure. (See chap. 3.)

* The arrow, Set and Clear keys have a dual function and can also work as one-

touch keys.

2-3

LCD AND USER SETTING AREA

FAX-1O2O

THE CONTROL PANEL KEYS - CHAPTER 2

18. Menu

This key accesses the function and on screen programming mode (OSP), so you can alter various settings. (See chap. 3.)

20. Tel-Index

This key allows you to alphabetically look up numbers stored in the dialling memory. (See chap. 5.)

FAX-1O2O

22. Mode

19. Liquid Crystal Display

The LCD displays messages that will help you set up and operate your fax machine. (On-Screen Programming) (See chap. 3.)

21. Resolution

This key is used to set the resolution requirements when sending a fax. (See chap. 6.)

Resolution ModeTel-Index

Memory Help

23. Help

This key is used to specify how the fax machine should handle incoming calls. (Answer Mode) (See chap. 7.)

24. Memory

This key enables you to scan in your originals at twice the normal speed, by storing them in the memory before actual transmission. (See chap. 6.) When it is pressed, Broadcasting is available. (See chap. 6.) When it is pressed together with Shift, Multi Transmission is available. (See chap. 6.)

Press this key whenever you want a quick reference Help List printed. This Help List will give you information on how to perform certain settings for a function, how to register information, or how to get some basic information for sending or receiving faxes. (See chap. 3.)

2-4

THE CONTROL PANEL KEYS

FAX 1030 PLUS

TELEPHONE AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

1. Mute

You can use this key to put a call on hold.

2. Microphone

When you speak to the other party using Speaker Phone or when you record an OGM or a memo, this microphone will record your voice. (See chap. 5, 11.)

4. R

Y ou can use this key to gain access to an outside line when FAX1030Plus is connected to a Private Automatic Branch Exchange (PABX). It is used to recall the operator or transfer a call to another extension when it is connected to PABX; see chap. 4.

5. Redial/Pause

This key re-dials the last number called. (See chap. 6.) This key is also used to insert a pause in autodial numbers. (See chap. 4)

3. Number Keys

These twelve keys are used to dial phone and fax numbers (see chap. 5), and can also be used as an alphanumeric keyboard for entering information into the fax machine (see chap. 3).

Mute

Redial / Pause

Speaker Phone

Set Clear

GHI J KL MNO

PQRS TUV WXYZ

ABC DEF

2 5 8

3 6 9

Tone

6. Speaker Phone

This key allows you to talk with the party at the other end without lifting the handset. It is also used to toggle the line between handset and speaker following establishment of an “on-hook” dialled call. (See chap. 5.)

2-5

7. Tone

This key lets you switch the dialling type during a telephone call from “PULSE” to “TONE”; see chap. 4.

ONE-TOUCH AREA

FAX 1030 PLUS

FAX-1O3O

PLAIN PAPER FAX

THE CONTROL PANEL KEYS - CHAPTER 2

8. Shift

This key is used to access the “13” through “24” One-T ouch keys. (See chap. 4.)

10. One-Touch Dial Keys

These 12 keys give you instant access to previously stored phone numbers. (See chap. 4, 5.)

11. Sort

This key is used to copy original multiple pages copied in order. (See chap. 12.)

Shift

Sort

Enlarge/

Reduce

Copy

9. Enlarge/Reduce

This key is used for copying with reduction or enlargement. You can select one of the following ratios: 150%, 125%, 120%, 100%, 93%, 87%, 75%, and 50%. You can also use the Auto Reduction function to have the machine automatically calculate the reduction ratio to fit to the size of your recording paper. (See chap. 12.)

Record Erase Play

Stop

Start

12. Copy

Press this key to make a copy. (See chap. 12.)

14. Stop

This key stops a fax, cancels an operation, or exits from function mode. (See chap. 3.)

13. Start

Use this key to start an operation, such as sending a fax. (See chap.

6.)

2-6

THE CONTROL PANEL KEYS

LCD AND USER SETTING AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

15. Z (Left Arrow)

This key moves the LCD cursor to the left. It also allows you to back up one step when you are in function mode (see chap. 3) or Tel-Index. (See chap. 5.)

17. Set

This key is used for storing a function setting into the fax machine. (See chap. 3.)

Set Clear

19. Clear

This key deletes entered data or backs up one step in a function procedure. (See chap. 3.)

21. X (Right Arrow)

16. Liquid Crystal Display

The LCD displays messages that will help you set up and operate your fax machine. (On-Screen Programming) (See chap. 3.)

18. Menu

This key accesses the function and on screen programming mode (OSP), so you can alter various settings. (See chap. 3.)

Fine Photo S.Fine

Resolution Mode Spe

20. Resolution

This key is used to set the resolution requirements when sending a fax. (See chap. 6.) Also, you can decrease the speaker volume during a call using Speaker Phone or while playing a message by pressing this key.

FAX TAD F/T

This key moves the LCD cursor to the right, and it also lets you advance one step when you are in function mode (see chap. 3) or Tel-Index. (See chap. 5.)

2-7

22. Mode

This key is used to specify how the fax machine should handle incoming calls. (Answer Mode) (See chap. 7.) Also, you can increase the speaker volume during a call using Speaker Phone or while playing a message by pressing this key .

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