Brother FAX-1030Plus, Fax-1020Plus User Manual

FAX-1020Plus
FAX-1030Plus

OWNER'S MANUAL

CONTENTS

Chapter 1: SETUP & PREPARATION BEFORE USE
Chapter 2: THE CONTROL PANEL KEYS
Chapter 3: HOW TO USE ON-SCREEN PROGRAMMING (OSP
AND HELP KEY
Chapter 4: FUNCTION SETTINGS
Chapter 5: USING THE UNIT AS A TELEPHONE
Chapter 6: SENDING FAXES
Chapter 7: RECEIVING FAXES AND OTHER CALLS
Chapter 8: POLLING
Chapter 9: REMOTE FAX OPTIONS
Chapter 10: MESSAGE MANAGER MODE SETTINGS
(Only for FAX 1030 Plus)
Chapter 11: MESSAGE MANAGER PLUS SETTINGS

(Only for FAX 1030 Plus)
Chapter 12: HOW TO USE THE COPY FUNCTION
Chapter 13: PRINTING REPORTS AND LISTS
Chapter 14: REGULAR MAINTENANCE AND TROUBLESHOOTING
Chapter 15: IMPORTANT INFORMATION
Chapter 16: SPECIFICATIONS
Chapter 17: INDEX

)

For FAX-1020Plus only

Pan European Approvals Information

Your Brother Fax-1020Plus has been granted a Pan European Approval via KCS in the

Netherlands. The machines are designed to interwork with the basic network functions of the

following countries telecoms networks within the scope of the approval.

Austria/Belgium/Denmark/Finland/France/Germany/Greece/Ireland/Italy/Luxembourg/

Netherlands/Norway/Portugal/Spain/Sweden/Switzerland/United Kingdom.

Your fax machine is designed for optimum performance for operation in the country of

purchase only. This is because there are still network differences between countries covered by

this approval. There are country specific features (such as Caller ID) that vary between countries

and machines designed for one network will not interwork correctly on another with respect to

these.

If you experience problems then please contact your Brother dealer in the first instance for

support.

For FAX-1030Plus only (UK approval regulations only)

THIS EQUIPMENT IS NOT DESIGNED FOR MAKING

TELEPHONE CALLS WHEN THE POWER FAILS.

ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR

ACCESS TO EMERGENCY SERVICES.

How to Use This Owner’s Manual

Thank you for purchasing a Brother fax machine. This fax machine has been
designed to be simple to use, but you can utilize it to its fullest potential by taking
some time to read this owner’s manual. You will be ready to use the fax machine
as soon as you read the first four chapters. Then you can refer to topics in the
remaining chapters, as needed.

Structure of the Manual

■ Chapters 1-4

How to set up the fax machine and what you need to know before you use it.

■ Chapters 5-7

Basic operations, how to send and receive faxes.

■ Chapters 8-9

Advanced operations for sending and receiving faxes.

■ Chapter 12

How to copy.

■ Chapter 13

How to print reports and lists.

■ Chapter 14-16

Maintenance/Troubleshooting/Important Information/Specifications.

Finding Information in the Owner’s Manual

• Use the table of contents. This lists topics covered in each chapter so you can

find them easily.

• If there is a key on the fax machine you are not familiar with, refer to chapter

2.

• T o find information about a function, refer to the “Function Selection Table”
in chapter 3.

• If you have trouble, refer to chapter 14 on troubleshooting.

CONTENTS

• ····················FOR YOUR INFORMATION

Chapter 1. ❖ SETUP & PREPARATION BEFORE USE 1-1

Choosing a Suitable Place for Your Fax Machine............................................. 1-1

The Good Places... ....................................................................................... 1-1

And the Bad Places...................................................................................... 1-1

Packing List ....................................................................................................... 1-2

Setting up Your Fax Machine ............................................................................1-3

Changing the Ribbon .........................................................................................1-8

• Multi Line Connections (PABXs) ............................................................. 1-10

• Connecting to a Private Automatic Branch Exchange ..............................1-10

• Ringer Equivalence Number (REN) (For U.K. only)................................1-10

• Using extension telephones .......................................................................1-11

Chapter 2. ❖ THE CONTROL PANEL KEYS 2-1

a TELEPHONE AREA (FAX 1020 Plus) .......................................................2-2

b ONE-TOUCH AREA (FAX 1020 Plus)....................................................... 2-3

c LCD AND USER SETTING AREA (FAX 1020 Plus) ............................... 2-4

a TELEPHONE AREA (FAX 1030 Plus) .......................................................2-5

b ONE-TOUCH AREA (FAX 1030 Plus)....................................................... 2-6

c LCD AND USER SETTING AREA (FAX 1030 Plus) ............................... 2-7

d MESSAGE MANAGER AREA (FAX 1030 Plus) ...................................... 2-9

Chapter 3. ❖ HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND

HELP KEY 3-1

User-friendly Programming ...............................................................................3-1

On-screen Programming (OSP) ......................................................................... 3-1

Using the Function Mode to Access On-screen Programming (OSP)...............3-1

Alternating Displays for On-screen Programming (OSP) ................................. 3-2

Function Selection Table ...................................................................................3-2

Help Key ............................................................................................................ 3-7

How to Print a Help List .................................................................................... 3-7

How to Enter Text in Function Mode ................................................................3-8

How to Enter Special Characters, Symbols and Punctuation Marks in

Function Mode ...................................................................................................3-9

Chapter 4. ❖ FUNCTION SETTINGS 4-1

Setting the Dialling Mode (Tone/Pulse) ............................................................ 4-1

PABX and TRANSFER.....................................................................................4-1

Setting PABX .................................................................................................... 4-2

Setting Transfer and PABX Type (For Ireland only) ........................................4-2

Setting the Beeper Sound Level.........................................................................4-3

Setting the Date and Time ................................................................................. 4-4

Using the Clock Change ....................................................................................4-5

Setting the Station ID......................................................................................... 4-6

Storing One-Touch Dial Numbers .....................................................................4-7

• Types of Numbers ....................................................................................... 4-9

Storing Speed-Dial Numbers ............................................................................. 4-9

• When You Wish to Change the Stored One-Touch and Speed-Dial

• Numbers.....................................................................................................4-11

• Memory Storage ........................................................................................4-11

Setting Up Number Groups ............................................................................. 4-11

Using Memory Security (Only for FAX 1020 Plus)........................................4-13

CONTENTS

• Setting Up the Memory Security for the First Time..................................4-13

• Changing Memory Security Password ......................................................4-14

• Switching Memory Security ON ............................................................... 4-14

• Switching OFF Memory Security..............................................................4-15

Chapter 5. ❖ USING THE UNIT AS A TELEPHONE 5-1

Number-Key Dialling ........................................................................................5-1

One-Touch Dialling ........................................................................................... 5-1

Speed Dialling....................................................................................................5-1

• Using Control Panel Keys during Telephone Calls..................................... 5-1

Tel-Index............................................................................................................ 5-2

Call Reservation................................................................................................. 5-2

The F/T Switch (F/T Mode)...............................................................................5-2

Tel Key .............................................................................................................. 5-2

On Hook Dialling...............................................................................................5-3

Chapter 6. ❖ SENDING FAXES 6-1

A) DOCUMENT BASICS................................................................................6-1

The Size of Your Documents ...................................................................... 6-1

How to Insert the Document........................................................................ 6-1

The Auto Document Feeder (ADF)............................................................. 6-2

Getting Ready to Send a Fax ....................................................................... 6-2

SETTING THE RESOLUTION ........................................................... 6-2

SETTING THE CONTRAST ............................................................... 6-4

B) BASIC FAX TRANSMISSIONS ................................................................ 6-5

• Sending a Fax ........................................................................................ 6-5

Sending a Fax Automatically ...................................................................... 6-5

Sending a Fax Manually .............................................................................. 6-6

Automatic and Manual Re-dialling ............................................................. 6-6

• Optional Settings When You Send a Fax Manually ............................. 6-7

• Printing Page Headers ........................................................................... 6-7

C) ADVANCED FAX TRANSMISSIONS .....................................................6-7

Sending a Fax by Using Memory ................................................................ 6-7

• If You Get a MEMORY FULL Message When Trying to Send

a Fax by Using Memory........................................................................ 6-8

Delayed Transmission ................................................................................. 6-8

Setting the Daily Timer (for Delayed Transmissions).................................6-9

Broadcasting ................................................................................................ 6-9

• Getting Familiar with the Broadcasting Function ............................... 6-10

Sending by Multi-Transmission ................................................................6-10

Interrupting the Timer and Polled Job .......................................................6-12

Cancelling a Job.........................................................................................6-13

D) FAX TRANSMISSION OPTIONS........................................................... 6-14

Setting the Overseas Mode ........................................................................ 6-14

Setting Your Fax Machine for Multiple Resolution Transmission ...........6-15

Sending a Fax with an Electronic Cover Page Message ........................... 6-16

When Using the Cover Page Temporarily.................................................6-16

• The Comments Selection on the Cover Page ...................................... 6-18

Customizing Your Cover Page Comment ................................................. 6-18

Printing the Cover Page ............................................................................. 6-19

To Send a Cover Page for Each Transmission ..........................................6-19

CONTENTS

• Sending an Automatic Cover Page......................................................6-20

Sending a Fax When the Cover Page Is ON..............................................6-20

Sending a Fax with Call Reservation ........................................................ 6-21

• Using the Call Reservation Function .................................................. 6-22

Printing the Call Back Message.................................................................6-22

ECM (Error Correction Mode) .................................................................. 6-23

Error Re-Transmission .............................................................................. 6-23

Next-FAX Reservation .............................................................................. 6-24

Chapter 7. ❖ RECEIVING FAXES AND OTHER CALLS 7-1

A) BASIC SETUP TO RECEIVE FAXES ...................................................... 7-1

Selecting an Answer Mode.......................................................................... 7-1

Automatic Fax Only Reception (FAX Mode) ............................................. 7-2

Manual Reception (MANUAL Mode) ........................................................7-2

Fax Detect.................................................................................................... 7-2

Setting the Ring Delay................................................................................. 7-3

The F/T Switch (F/T Mode) ........................................................................ 7-5

Recording an F/T Outgoing Message (OGM) (Only for FAX 1030 Plus)..7-6

Setting the F/T Ring Time ........................................................................... 7-6

Smoothing.................................................................................................... 7-8

Printing a Reduced Size Copy of the Incoming Document......................... 7-8

Using Auto Reduction Ratio .................................................................7-8

Fixed Reduction .................................................................................... 7-8

Speaker Volume .......................................................................................... 7-9

Ring Volume..............................................................................................7-10

Reception into Memory ............................................................................. 7-11

B) REMOTE ACTIVATION .........................................................................7-12

What is Remote Activation?...................................................................... 7-12

• Connecting an External or Extension Telephone to the Unit .............. 7-12

Using Remote Codes .................................................................................7-13

Using the Activation Code .................................................................. 7-13

Using the Deactivation Code...............................................................7-13

Making the Remote Codes Easier to Use .................................................. 7-13

Troubleshooting......................................................................................... 7-14

Changing and Registering Remote Codes ................................................. 7-14

C) CONNECTION TO A TELEPHONE ANSWERING DEVICE (TAD) ..7-15

How to Use External TAD with the Unit (The TAD Mode)..................... 7-15

• Connecting an External TAD to the Unit............................................ 7-15

• Sequence of External TAD Reception (TAD mode) .......................... 7-16

D) CALLER ID .............................................................................................. 7-17

What is Caller ID? (Caller IDentification) ................................................7-17

Advantages of Caller ID ............................................................................ 7-17

How Does the Caller ID Work? ................................................................ 7-17

The caller ID Appears on the Display When Your Telephone Rings .7-17

The Caller ID is Stored in Your Machine’s Memory..........................7-18

Set the Caller ID to ON .............................................................................7-18

Selecting a Caller ID from the Memory for Call Reply ............................7-19

• To Activate Certain Network Services When Using Call Reply ........7-21

• Call Reply to DDI number via Caller ID ............................................ 7-21

• Clearing the Caller ID Stored in Memory ...........................................7-21

CONTENTS

Printing the Caller ID List ......................................................................... 7-22

BT CALL SIGN (For U.K. FAX 1020 only) .................................................. 7-23

Set BT Call Sign to ON ............................................................................. 7-23

Chapter 8. ❖ POLLING 8-1

• What Is Polling? .......................................................................................... 8-1

• How Does It Work? .....................................................................................8-1

• When to Use Polling? .................................................................................. 8-1

Polling Another Fax Machine (Calling) ............................................................ 8-2

Setting up Polled Waiting (Being Called) ......................................................... 8-3

Secure Polling .................................................................................................... 8-3

Polling Another Brother Fax Machine with Secure Code (Calling).................. 8-4

Setting up Polled Waiting with Secure Polling (Being Called) ......................... 8-5

Delayed Polling..................................................................................................8-6

Setting up Polled Waiting with Memory ........................................................... 8-7

Sequential Polling .............................................................................................. 8-7

Chapter 9. ❖ REMOTE FAX OPTIONS (Only for FAX 1020 Plus) 9-1

Setting the Fax Storage ...................................................................................... 9-1

Fax Forwarding.................................................................................................. 9-2

Setting the Fax Forwarding and Registering the Fax Forwarding Number....... 9-3

What Is Remote Control Access? ...................................................................... 9-3

Setting the Remote Access Code ....................................................................... 9-4

How to Use Remote Access and Control Codes................................................9-5

Remote Fax Retrieval ........................................................................................ 9-5

• When to Enter the Remote Access Code..................................................... 9-5

Remote Control Commands...............................................................................9-6

How to Receive the Memory Status List and Retrieve a Fax Message

at a Remote Fax Location .................................................................................. 9-7

How to Change and Confirm Fax Forwarding Number via a Remote

Fax Machine ...................................................................................................... 9-7

Printing a Fax Message...................................................................................... 9-8

Chapter 10. ❖ MESSAGE MANAGER MODE SETTINGS

(Only for FAX 1030 Plus) 10-1

A) GETTING STARTED ...............................................................................10-1

What Is the Message Manager Mode? ...................................................... 10-1

What Do I Want the Message Manager to Do?......................................... 10-2

Flowchart Sequence of an Incoming Call..................................................10-3

The 3 Basic Steps to Turn the Message Manager Mode On .....................10-7

Setting the Message Store..........................................................................10-7

Recording the TAD Outgoing Message (TAD OGM) .............................. 10-8

Activating the Message Manager Mode ....................................................10-9

B) GETTING YOUR MESSAGES .............................................................. 10-10

How Will I Know Messages Have Been Received? ............................... 10-10

• What Happens When the Memory Is Full......................................... 10-10

Setting the ICM (Incoming Message) Recording Monitor Volume........ 10-11

Playing an Incoming Voice Message (ICM) and Recorded Memo

(or Memo Manager) / Printing an Incoming Fax Message ..................... 10-12

• Erasing and Printing FAX Messages ................................................ 10-13

Back-up Printing Option.......................................................................... 10-13

Calling Your Message Manager for Messages

(See Remote Retrieval)............................................................................ 10-13

C) ERASING YOUR MESSAGES .............................................................. 10-14

Erasing Incoming Voice Messages, Fax Messages and Recorded

Memo (or Memo Manager) ..................................................................... 10-14

One by One Erasing .......................................................................... 10-14

All in One Erasing............................................................................. 10-14

D) CHANGE THE OUTGOING MESSAGE .............................................. 10-15

Playing Your Outgoing Message (OGM)................................................10-15

Erasing Your Outgoing Message (OGM)................................................10-16

E) MORE FEATURES ................................................................................ 10-17

Setting the Toll Saver ..............................................................................10-17

Setting the Maximum Time for Incoming Messages

(ICM MAX. TIME) .................................................................................10-18

Playing OGM ON/OFF Setting ............................................................... 10-18

Recording a Memo .................................................................................. 10-19

F) PAGING/FAX FORWARDING ............................................................. 10-20

Paging/Fax Forwarding ........................................................................... 10-20

Recording the Paging OGM ....................................................................10-21

Setting the Paging and Registering Paging Number ............................... 10-22

Setting the Fax Forwarding and Registering Fax Forwarding Number .. 10-23

• Memory Back-up of Message Manager Memory .............................10-23

G) REMOTE RETRIEVAL..........................................................................10-24

What Is Remote Control Access? ............................................................10-24

Setting the Remote Access Code............................................................. 10-24

How to Use Remote Access and Control Codes ..................................... 10-25

Remote Retrieval ..................................................................................... 10-25

• When to Press the Remote Access Code........................................... 10-25

Remote Control Commands .................................................................... 10-26

How to Receive the Memory Status List and Retrieve a Fax Message

Remotely.................................................................................................. 10-27

How to Change Fax Forwarding Number Remotely............................... 10-27

H) MEMO MANAGER................................................................................10-28

Memo Manager........................................................................................10-28

Setting the Memo Manager ..................................................................... 10-28

• Recording Voice Messages for the Memo Manager .........................10-30

How Will the Memo Manager Perform When the Set Time Comes.......10-30

Using the Memo Manager: Playing entries, Erasing entries one by one,

Erasing all at once....................................................................................10-31

Remote Control of the Memo Manager................................................... 10-31

Chapter 11. ❖ MESSAGE MANAGER PLUS SETTINGS

(Only for FAX 1030 Plus) 11-1

A) GETTING STARTED ...............................................................................11-1

What is Message Manager Plus? ............................................................... 11-1

What Voice-on-Demand Does...................................................................11-1

• Application examples of Voice-on-Demand feature........................... 11-2

What the Personal Mailbox Does .............................................................. 11-2

• Application Examples of Personal Mailbox........................................11-2

How the Caller Gains Access to the Voice-on-Demand Memory Boxes

or Personal Mailboxes ...............................................................................11-3

CONTENTS

• * 1st Guidance OGM: (Message Manager Plus Outgoing Message)..11-4

• ** 2nd Guidance OGM: (Voice-on-Demand, Mailbox Outgoing

Message)..............................................................................................11-4

• Access to the Target Memory Box:.....................................................11-4

B) SETTING UP THE VOICE-ON-DEMAND ............................................11-4

Setting up Step 1a: for Voice-on-Demand ................................................ 11-4

Recording/Erasing/Playing Voice Information in a Memory Box......11-4

C) SETTING UP THE PERSONAL MAILBOX ..........................................11-6

Setting up Step 1b: for Personal Mailbox.................................................. 11-6

Setting up a Password and Recording a Personal Mailbox OGM

for the Mailbox .................................................................................... 11-6

Changing a Password ..........................................................................11-7

Setting up Step 2: Recording/Erasing/Playing the 2nd Guidance OGM

for each Voice-on-Demand and Personal Mailbox ................................... 11-8

Recording an OGM ............................................................................. 11-8

Erasing an OGM................................................................................11-10

Playing an OGM................................................................................11-11

Setting up Step 3: Recording/Erasing/Playing the 1st Guidance OGM

(Message Manager Plus OGM) ............................................................... 11-12

Recording the Message Manager Plus OGM ....................................11-12

Erasing the Message Manager Plus OGM ........................................ 11-13

Playing the Message Manager Plus OGM ........................................ 11-13

Setting up Step 4: Turning on the Message Manager Plus...................... 11-14

D) LISTENING TO ICMs (Incoming Messages) ........................................ 11-14

Listening to the ICMs in the Personal Mailboxes ................................... 11-14

Retrieving the ICMs (Incoming Messages) in the Personal Mailbox

Remotely.................................................................................................. 11-16

Recording a Memo in Personal Mailbox on the Machine ....................... 11-16

Erasing ICMs (Incoming Messages) from the Personal Mailboxes ........ 11-17

Erasing Voice ICMs One by One...................................................... 11-17

Erasing All of the Doc/Voice ICMs at One Time .............................11-18

Chapter 12. ❖ HOW TO USE THE COPY FUNCTION 12-1

Making a Single Copy ..................................................................................... 12-1

Making Multiple Copies ..................................................................................12-2

Stacking Multiple Copies.................................................................................12-2

Making Sorted Copy ........................................................................................ 12-3

• What to Do When You Get a “MEMORY FULL” Message while

Making Copies........................................................................................... 12-4

Making Reduced and Enlarged Copies (Only for FAX 1030) ........................ 12-4

Chapter 13. ❖ PRINTING REPORTS AND LISTS 13-1

How to Print Reports and Lists ........................................................................13-2

Journal Period .................................................................................................. 13-2

Printing the Quick Dial List ............................................................................. 13-4

Transmission Verification (Xmit) Report ........................................................13-5

Memory Status List.......................................................................................... 13-6

Chapter 14. ❖ REGULAR MAINTENANCE AND TROUBLESHOOTING 14-1

Regular Maintenance .......................................................................................14-1

Paper Jams ....................................................................................................... 14-3

Fixing a Document Jam .............................................................................14-3

Fixing a Recording Paper Jam................................................................... 14-4

Troubleshooting ............................................................................................... 14-5

Error Messages ..........................................................................................14-5

Other Problems .......................................................................................... 14-6

Chapter 15. ❖ IMPORTANT INFORMATION 15-1

Important Safety Instructions...........................................................................15-1

BABT approval (For FAX 1030 Plus U.K. only)............................................ 15-2

Chapter 16. ❖ SPECIFICATIONS 16-1
Chapter 17. ❖ INDEX 17-1

For Fax-1030Plus only

WARNING! Miscellaneous approval conditions

Any marking or certification of your fax machine to harmonised European “CE Mark”
requirements for EMC (Electromagnetic Compatibility), and for user safety according to
the European L VD (Low Voltage Directive), ARE NOT indicative of approval for connection
to public telecommunications lines in a country other than that in which the equipment is
approved.

Brother advises that this product will not function correctly in a country other than that in
which it was originally offered for sale, and does not offer any warranty in the event that
this product is used on public telecommunication lines in a country other than that in which
it is approved.

SETUP & PREPARATION BEFORE USE - CHAPTER 1

Chapter 1. SETUP & PREPARATION BEFORE USE

Choosing a Suitable Place for Your Fax Machine

Use the following list as a guide to find a suitable place for your fax machine.

The Good Places...

Place your fax machine on a flat, stable surface, such as a desk.
Select a place that is free from vibration and shocks.
Locate it near a telephone socket and a standard, grounded power outlet.

And the Bad Places...

Avoid setting it up in a busy location.
A void setting up the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Do not select a place that exposes your fax machine to direct sunlight, excessive heat,

moisture, or dust.
Do not connect your fax machine to electrical outlets controlled by wall switches or automatic

timers. Disruption of power can wipe out information in the unit’s memory.
Do not connect your fax machine to electrical outlets on the same circuit as large appliances

or other equipment that might disturb the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.

1-1

SETUP & PREPARATION BEFORE USE

Packing List

Please check to see that you have the following items:

Telephone line cord

Document
support

Telephone
handset

Recording paper
support

Recording paper
wire extension

(Example for U.K.)

Handset
curled cord

Document wire
extension

Owner’s manual

Remote Control
access card
(Only for Fax-1030 Plus)

Printing Cartridge

NOTICE

- Never install telephone wiring during a lightning storm.

- Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.

- Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.

- Use caution when installing or modifying telephone lines.

- Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock from lightning.

- Do not use the telephone to report a gas leak in the vicinity of the leak.

1-2

SETUP & PREPARATION BEFORE USE - CHAPTER 1

Setting up Your Fax Machine

Follow these steps to set up your fax machine.

1. Attach the document supports.

1) Attach the document support.

2) Attach the document wire extension.

Document
support

Document wire
extension

2. Attach the recording paper supports.

1) Attach the recording paper wire extension.

2) Open the recording paper cover. Using the groove in the cover, insert the recording paper
support over the two screws are shown.

Recording paper
wire extension

Recording paper
support

Recording paper
cover

1-3

SETUP & PREPARATION BEFORE USE

3. Install the printing cartridge.

1) Push the OPEN button and open the top
cover.

OPEN button

2) Remove the stopper for the printing
cartridge. Turn the gear towards you and
remove the slack in the ribbon in
printing cartridge carefully.

Top Cover

3) Install the printing cartridge as shown
in the illustration.

1-4

▲ point

SETUP & PREPARATION BEFORE USE - CHAPTER 1

4) Close the cover and push down on both
sides until it clicks.

4. Connect the power cord.

When you connect the power, the display will show “01/01 00:00 FAX”.
NOTE: As this machine has no power switch, it has power running to it whenever it is

connected to the mains.

NOTICE

1. This fax machine must be earthed via a 3 pin socket.

2. Since the machine is earthed through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone network by keeping the
power to your fax machine on when you connect it to a telephone line.

3. Lightning and Power Surges can damage this product! We recommend that you use a
quality Surge Protection Device on the AC power line as well as the telephone line or
unplug the lines during a lightning storm.

IMPORTANT: (For U.K.)
If you need to remove the moulded mains plug in order to fit an appropriate

type, you must discard the moulded plug immediately having cut it off, in
order that it is not inadvertently inserted into a live socket, thus presenting a
shock hazard. The wires in the mains lead of this appliance are coloured in
accordance with the following code.

Green-and-yellow : Earth
Blue : Neutral
Brown : Live

As the wires in the mains lead of this apparatus may not correspond with the
coloured markings identifying the terminals in your plug, proceed as follows:

The wire which is coloured green-and-yellow must be connected to the
terminal in the plug which is marked by the letter “E” or by the safety earth
symbol or coloured green or green-and-yellow.

The wire which is coloured blue must be connected to the terminal which is
marked with the letter “N” or coloured black.

The wire which is coloured brown must be connected to the terminal which is
marked with the letter “L” or coloured red.

1-5

SETUP & PREPARATION BEFORE USE

5. Connect the telephone line.

Recording paper
wire extension

*PC I/F jack only for use with the Brother MFL

Pro for FAX option.

PC I/F

LINE

Handset
curled cord

6.

EXT.

5.

4.

wall

Telephone
line cord

IMPORTANT (For U.K.)

The PC interface is a SELV (Safety Extra Low Voltage) port as defined in EN41003.
It must only be connected with a SELV circuit; only the MFL Pro for Fax cable kit
(available in an option pack), satisfies this requirement.

6. Connect the handset.

1) Connect the plug at the end of the handset cord to the socket on the side of the machine
labelled with the telephone symbol.

2) Hook the curled cord to the handset holder.

3) Place the handset on the cradle.

1-6

SETUP & PREPARATION BEFORE USE - CHAPTER 1

7. Setting the recording paper.

1) Open the recording paper cover.

2) Place the paper (up to 200 sheets) into the recording paper sheet feeder.

NOTE: Make sure that you do not put so much paper in the sheet feeder that the Maximum

height line is obscured. It is possible that paper may jam if there are too many sheets
in the feeder.

Maximum

height line
Recording
paper cover

Recording
paper

3) Close the recording paper cover.
NOTE: If you only place a few sheets of paper in the feeder, please ensure that all the sheets

are correctly aligned to prevent paper jams.

NOTICE

About the Recording Paper...

Please use standard copier paper for the recording paper as below :

Width : A4 size (210mm)
Length : A4 size (297mm)
Weight : 64g/m2 to 90g/m

2

1-7

SETUP & PREPARATION BEFORE USE

Changing the Ribbon

1. Remove the printing cartridge containing the used ribbon.
(See this chapter for removing and installing the printing cartridge.)

Blue shaft

2. Position the printing cartridge (as shown in the illustration) paying special attention to
the position of the blue shaft. Release the four hooks and open the cartridge covers.

Cover

Blue shaft

White shaft

Cover

Hook

Hook

Black gear shaft

3. Take the ribbon out of the cartridge and remove the four shafts from the ends of the
cardboard cores.

1-8

SETUP & PREPARATION BEFORE USE - CHAPTER 1

4. Install the blue, white and black shafts into the cardboard cores of the new ribbon. Pay
special attention to the position of the ribbon as shown in the illustration.

150°

White shaft

Blue shaft

New ribbon

Black gear
shaft

5. Place the ribbon in the cartridge and close the covers, as shown in the illustration. If the
shafts are not positioned correctly then the cover will not close.

Blue shaft

Cover

Hook

White shaft

6. Carefully, tighten the ribbon and put the cartridge back into the machine.

Black gear shaft

1-9

SETUP & PREPARATION BEFORE USE

FOR Y OUR INFORMATION

Multi Line Connections (PABXs)

Most offices use a central telephone system. While it is often relatively simple to connect
the machine to a key system or a PABX (private automatic branch exchange), we suggest
that you contact the company which installed your telephone system and ask them to connect
the fax machine for you.
It is advisable to have a separate line for the fax machine. You can then leave the machine
in FAX mode to receive faxes at any time of the day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to connect the
unit to the last line on the system. This will prevent the unit from being activated each time
a telephone call is received.

Connecting to a Private Automatic Branch Exchange

The following points should be kept in mind if you are installing the machine to work as an
extension to a private automatic branch exchange (PABX).

1) It is not guaranteed that the unit will operate correctly under all circumstances with
PABXs. Any cases of difficulty should be reported first to the company that handles
your PABX.

2) If all incoming calls will be answered by a switchboard operator, it is recommended that
the Answer Mode be set to be MANUAL; see chap. 7. All incoming calls should initially
be regarded as telephone calls.

3) The unit may be used with either pulse or tone dialling telephone lines.

Ringer Equivalence Number (REN) (For U.K. only)

This equipment has a REN value of 1. A BT line has a “bell ringing” capacity, or REN, of

4. This means that adding downstream-connected extension telephones and/or extension

bells to a total REN of greater than 4 may cause a r eduction in the bell volume. In extreme
cases, it may cause the auto-answer facility of the machine to fail.
Therefor e, up to thr ee additional extension telephones (each assuming a REN of 1), may be
connected downstream of your machine. For an explanation of “downstream connection,
read “Using extension telephones” which follows.
Unless otherwise marked, a telephone provided by BT may be assumed to have a REN value
of 1.

1-10

SETUP & PREPARATION BEFORE USE - CHAPTER 1

g

FOR YOUR INFORMATION (For U.K.)

Using extension telephones

It may be that your premises are already wired with parallel extension telephones, or
you intend to add extension telephones to your line, in addition to your machine. While
the simplest arrangement is straightforward parallel connection, ther e are some r easons
as to why this arrangement will cause unsatisfactory service, the most obvious of which
is inadvertent interruption of a facsimile transmission by someone picking up an extension
telephone in order to make an outgoing call. Additionally, remote activation may not
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a transmission at a
pre-set time). This pr e-set job may coincide with someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange modification of your
extension wiring circuit, such that extension devices are connected “downstream” of
your machine, in a master/slave configuration. In such a configuration, this machine
can always detect whether a telephone is in use, thus it will not attempt to seize the line
during that time. This is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 below, and the recommended master/
slave configuration is shown in figure 2.
This new connection configuration can be arranged by your contacting BT, Kingston
upon Hull Telecommunications, your PABX maintainer or a qualified telephone
installation company as appropriate. Simply explained, the extension telephone cir cuit
should be terminated on a normal modular plug (BT 431A style), which in turn should
be inserted into the modular socket of the white “T”-shaped connector provided as part
of the line cord assembly.

EXTENSION

SOCKET

INADVISABLE CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

EXTENSION

SOCKET

FAX

Fig. 1.

DISCONNECT

EXTENSION

SOCKET

Fi

. 2.

MASTER
SOCKET

MASTER
SOCKET

FAX

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

INCOMING

LINE

INCOMING

LINE

1-11

THE CONTROL PANEL KEYS

Chapter 2. THE CONTROL PANEL KEYS

FAX 1020 PLUS

c LCD AND

USER SETTING AREA

FAX-1O2O

Menu

Tel

1

GHI JKL MNO

R

4

Redial / Pause

PQRS TUV WXYZ

7

Speed-Dial

a TELEPHONE AREA

FAX 1030 PLUS

c LCD AND

USER SETTING AREA

Resolution ModeTel-Index

ABC DEF

2
5
8
0

Memory Help

3
6
9

Tone

Shift

01

02

13

14

05

06

18

17

09

10

21

22

Set Clear

04

03

15

07

19

11

23

TX Verification

16

08

20

12

24

Report

Sort

Copy

Stop

Start

b ONE-TOUCH AREA

d MESSAGE MANAGER AREA

Fine
Photo
S.Fine

FAX
TAD
F/T

status

DocVoice

FAX-1O3O

PLAIN PAPER FAX

Resolution Mode Speed-dial

01

02

13

14

05

06

18

17

09

10

21

Shift

22

04

03

16

15

08

07

20

19

12

11

24

23

Mute

R

Redial / Pause

Speaker Phone

Set Clear

Menu

ABC DEF

3

2

1

GHI JKL MNO

5

4

PQRS TUV WXYZ

7

6
9

8
0

Tone

a TELEPHONE AREA b ONE-TOUCH AREA

2-1

Tel-Index

Sort

Enlarge/

Reduce

Copy

TX Vrf Rpt

Memory

Record Erase Play

Stop

Help

Start

e

FAX 1020 PLUS

a

TELEPHONE AREA

FAX-1O2O

THE CONTROL PANEL KEYS - CHAPTER 2

1. Tel

This key is used to have a telephone
conversation having picked up the
handset of an external telephone in
F/T pseudo-ringing mode.

3. R

Y ou can use this key to gain access
to an outside line when FAX­1020Plus is connected to a Private
Automatic Branch Exchange
(PABX). It is used to recall the
operator or transfer a call to another
extension when it is connected to
PABX; see chap. 4.

4. Redial/Pause

This key re-dials the last number
called. (See chap. 6.) This key is
also used to insert a pause in
autodial numbers.
(See chap. 4)

2. Number Keys

These twelve keys are used to
dial phone and fax numbers (see
chap. 5), and can also be used
as an alphanumeric keyboard for
entering information into the fax
machine (see chap. 3).

FAX-1O2O

Menu

a

Tel

R

Redial / Pause

Speed-Dial

Resolution ModeTel-Index

ABC DEF

1

GHI J KL MNO

4

PQRS TUV WXYZ

7

2
5

8
0

M

3
6
9

Tone

5. Speed-dial

This key lets you access previously
stored speed dial phone numbers
with a two digit number. (See chap.
4, 5)

6. Tone

This key lets you switch the
dialling type during a telephone
call from “PULSE” to “TONE”;
see chap. 4.

2-2

THE CONTROL PANEL KEYS

b

ONE-TOUCH AREA

FAX-1O2O

7. Shift

This key is used to access the “13” through
“24” One-Touch keys. (See chap. 4.)

9. One-Touch Dial Keys

These 12 keys give you instant access to
previously stored phone numbers. (See
chap. 4, 5.)

11. TX V erification Report

This key is used to print the transmission
verification report when you wish to
confirm the last transmission is successful
or not. If you want the report every time a
fax message is sent, use function menu 3-7.
(See chap. 13.)

b

Shift

01

02

13

14

05

06

18

17

09

10

22

21

Set Clear

04

03

15

07

19

11

23

TX Verification

Report

16

08

Sort

20

Stop

Copy

12

24

Start

8. Sort

This key is used to copy original
multiple pages copied in order.
(See chap. 12.)

10. Copy

Press this key to make a copy.
(See chap. 12.)

12. Stop

This key stops a fax, cancels
an operation, or exits from
function mode. (See chap. 3.)

13. Start

Use this key to start an
operation, such as
sending a fax. (See
chap. 6.)

14. Set

This key is used for storing a
function setting into the fax
machine. (See chap. 3.)

*

15. X (Right Arrow)

*

This key moves the LCD cursor to the
right, and it also lets you advance one
step when you are in function mode (see
chap. 3) or Tel-Index. (See chap. 5.)

16. Z (Left Arrow)

*

17. Clear

*

This key moves the LCD cursor to the
left. It also allows you to back up one
step when you are in function mode (see
chap. 3) or Tel-Index. (See chap. 5.)

This key deletes entered data or backs
up one step in a function procedure. (See
chap. 3.)

* The arrow, Set and Clear keys have a dual function and can also work as one-

touch keys.

2-3

c

LCD AND USER SETTING AREA

FAX-1O2O

THE CONTROL PANEL KEYS - CHAPTER 2

18. Menu

This key accesses the function and
on screen programming mode
(OSP), so you can alter various
settings. (See chap. 3.)

20. Tel-Index

This key allows you to
alphabetically look up numbers
stored in the dialling memory. (See
chap. 5.)

FAX-1O2O

Menu

22. Mode

19. Liquid Crystal Display

The LCD displays messages that will
help you set up and operate your fax
machine. (On-Screen Programming)
(See chap. 3.)

21. Resolution

This key is used to set the resolution
requirements when sending a fax. (See
chap. 6.)

c

Resolution ModeTel-Index

Memory Help

23. Help

This key is used to specify how the
fax machine should handle incoming
calls. (Answer Mode) (See chap. 7.)

24. Memory

This key enables you to scan in your
originals at twice the normal speed, by
storing them in the memory before
actual transmission. (See chap. 6.)
When it is pressed, Broadcasting is
available. (See chap. 6.) When it is
pressed together with Shift, Multi
Transmission is available. (See chap. 6.)

Press this key whenever you want a
quick reference Help List printed.
This Help List will give you
information on how to perform
certain settings for a function, how
to register information, or how to get
some basic information for sending
or receiving faxes. (See chap. 3.)

2-4

THE CONTROL PANEL KEYS

FAX 1030 PLUS

a

TELEPHONE AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

1. Mute

You can use this key to put a call
on hold.

2. Microphone

When you speak to the other party
using Speaker Phone or when you
record an OGM or a memo, this
microphone will record your voice.
(See chap. 5, 11.)

4. R

Y ou can use this key to gain access
to an outside line when FAX­1030Plus is connected to a Private
Automatic Branch Exchange
(PABX). It is used to recall the
operator or transfer a call to another
extension when it is connected to
PABX; see chap. 4.

5. Redial/Pause

This key re-dials the last number
called. (See chap. 6.) This key is
also used to insert a pause in
autodial numbers.
(See chap. 4)

3. Number Keys

These twelve keys are used to
dial phone and fax numbers (see
chap. 5), and can also be used
as an alphanumeric keyboard for
entering information into the fax
machine (see chap. 3).

a

Mute

R

Redial / Pause

Speaker Phone

Set Clear

1

GHI J KL MNO

4

PQRS TUV WXYZ

7

Menu

ABC DEF

2
5
8

0

3
6
9

Tone

6. Speaker Phone

This key allows you to talk with
the party at the other end without
lifting the handset. It is also used
to toggle the line between handset
and speaker following
establishment of an “on-hook”
dialled call. (See chap. 5.)

2-5

7. Tone

This key lets you switch the
dialling type during a telephone
call from “PULSE” to “TONE”;
see chap. 4.

b

ONE-TOUCH AREA

FAX 1030 PLUS

FAX-1O3O

PLAIN PAPER FAX

THE CONTROL PANEL KEYS - CHAPTER 2

8. Shift

This key is used to access the “13”
through “24” One-T ouch keys. (See
chap. 4.)

10. One-Touch Dial Keys

These 12 keys give you instant
access to previously stored phone
numbers. (See chap. 4, 5.)

11. Sort

This key is used to copy original
multiple pages copied in order. (See
chap. 12.)

b

Shift

01

02

13

14

05

06

18

17

09

10

21

22

04

03

16

15

08

07

20

19

12

11

24

23

Sort

Enlarge/

Reduce

Copy

9. Enlarge/Reduce

This key is used for copying with
reduction or enlargement. You can
select one of the following ratios:
150%, 125%, 120%, 100%, 93%,
87%, 75%, and 50%. You can also
use the Auto Reduction function to
have the machine automatically
calculate the reduction ratio to fit to
the size of your recording paper. (See
chap. 12.)

Record Erase Play

Stop

Start

12. Copy

Press this key to make a copy. (See
chap. 12.)

14. Stop

This key stops a fax, cancels an
operation, or exits from function
mode. (See chap. 3.)

13. Start

Use this key to start an operation,
such as sending a fax. (See chap.

6.)

2-6

THE CONTROL PANEL KEYS

e

c

LCD AND USER SETTING AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

15. Z (Left Arrow)

This key moves the LCD cursor to
the left. It also allows you to back
up one step when you are in function
mode (see chap. 3) or Tel-Index.
(See chap. 5.)

17. Set

This key is used for storing a
function setting into the fax machine.
(See chap. 3.)

Set Clear

19. Clear

This key deletes entered data or
backs up one step in a function
procedure. (See chap. 3.)

21. X (Right Arrow)

*

Menu

16. Liquid Crystal Display

The LCD displays messages that will
help you set up and operate your fax
machine. (On-Screen Programming)
(See chap. 3.)

18. Menu

This key accesses the function and on
screen programming mode (OSP), so
you can alter various settings. (See
chap. 3.)

c

Fine
Photo
S.Fine

Resolution Mode Spe

20. Resolution

This key is used to set the resolution
requirements when sending a fax. (See
chap. 6.) Also, you can decrease the
speaker volume during a call using
Speaker Phone or while playing a
message by pressing this key.

FAX
TAD
F/T

This key moves the LCD cursor
to the right, and it also lets you
advance one step when you are
in function mode (see chap. 3)
or Tel-Index. (See chap. 5.)

2-7

22. Mode

This key is used to specify how the fax
machine should handle incoming calls.
(Answer Mode) (See chap. 7.) Also, you
can increase the speaker volume during
a call using Speaker Phone or while
playing a message by pressing this key .

c

LCD AND USER SETTING AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

THE CONTROL PANEL KEYS - CHAPTER 2

23. Speed-dial

This key lets you access previously
stored speed dial phone numbers
with a two digit number. (See chap.
4, 5.)

25. Tel-Index

This key allows you to look up
numbers alphabetically stored in the
dialling memory. (See chap. 5.)

c

FAX
TAD
F/T

Mode Speed-dial

status

DocVoice

Tel-Index

TX Vrf Rpt

24. TX Vrf Rpt

This key is used to print the
Transmission Verification Report
when you wish to confirm the last
transmission is successful or not. If
you want the report every time a fax
message is sent, use function menu
3-7. (See chap. 13.)

FAX-1O3O

PLAIN PAPER FAX

Memory

Help

26. Memory

This key enables you to scan in your
originals at twice the normal speed, by
storing them in the memory before
actual transmission. (See chap. 6.)
When it is pressed, Broadcasting is
available. (See chap. 6.) When it is
pressed together with Shift, Multi
Transmission is available. (See chap. 6.)

27. Help

Press this key whenever you want a
quick reference Help List printed.
This Help List will give you
information on how to perform
certain settings for a function, how
to register information, or how to get
some basic information for sending
or receiving faxes. (See chap. 3.)

2-8

THE CONTROL PANEL KEYS

d

MESSAGE MANAGER AREA

FAX-1O3O

PLAIN PAPER FAX

FAX 1030 PLUS

28. Voice and Document
Indicator Lights

These lights tell you whether voice or
document messages are stored in the
memory. (See chap. 10.)

d

Speed-dial

04

16

status

DocVoice

Tel-index

Sort

Enlarge/

29. Record

Use this key to record outgoing
voice messages, memos and
memo manager messages into
your fax machine. You can also
record voice information for the
Voice-on-Demand feature. (See
chap. 10.)

31. Erase

This key erases voice or fax
messages stored in your fax
machine. You can also erase voice
information for the Voice-on­Demand feature. (See chap. 10.)

FAX-1O3O

PLAIN PAPER FAX

TX Vrf Rpt

Memory

Record Erase Play

Help

d

30. Play

Use this key to listen to incoming
voice messages, outgoing voice
messages, memos and memo
manager messages and also to print
fax messages stored in the machine.
You can also play the voice
information stored for the Voice-on­Demand feature. (See chap. 10.)

2-9

THE CONTROL PANEL KEYS - CHAPTER 2

2-10

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY

Chapter 3. HOW TO USE ON-SCREEN

PROGRAMMING (OSP) AND HELP KEY

User-friendly Programming

We have designed your fax machine with on-screen programming and a Help key. This
user-friendly programming helps you take advantage of all the functions your fax machine
has to offer.

On-screen Programming (OSP)

Since your fax programming is done on the LCD, we have created step-by-step on-screen
prompt messages to help you program your fax machine. All you need to do is follow the
prompt instructions as they guide you through the function menu selections, programming
options and settings.

Using the Function Mode to Access On-screen Programming (OSP)

Y ou can access the function mode by pressing Menu, found on your fax Control Panel. (See
chap. 2.)

When you enter function mode, your fax machine will display a list of Level One Functions
to choose from, as seen below.

Left arrow
sequence

(FAX 1020 PLUS)

Press Menu

ENTER NO. & SET

1.TEMP.SETTINGS

2.CANCEL JOB

3.PRINT REPORTS

4.SET QUICK-DIAL

5.USER OPTIONS

6.TEL OPTIONS

7.SETUP SYSTEM

8.REMOTE FAX OPT

Right arrow

or

auto scroll

sequence

Left arrow
sequence

(FAX 1030 PLUS)

Press Menu

ENTER NO. & SET

1.TEMP.SETTINGS

2.CANCEL JOB

3.PRINT REPORTS

4.SET QUICK-DIAL

5.USER OPTIONS

6.TEL OPTIONS

7.SETUP SYSTEM

8.SETUP TAD

Right arrow

or

auto scroll

sequence

3-1

0.INTERRUPT

9.SETUP MM PLUS

0.INTERRUPT

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3

These function options will appear one after the other on the display. You can then choose
one of these options by pressing Set when the option you want appears on the LCD.

Y ou can also move through the function menu options at a faster rate by pressing X (right
arrow). (See chap. 2 to locate this key on your Control Panel.) When you find the option
you want, press Set.

Instead of pressing Set, you can simply press the Level One Function number associated
with each option.

Helpful Hints

The Stop key lets you exit from the function menu and takes you back to the date and time status.

Alternating Displays for On-screen Programming (OSP)

When you see alternating displays, the

SPEAKER:HIGH

ALTERNATE

SELECT { } & SET

LCD will usually alternate between the
currently selected option, and a help
message giving brief instructions on how
to proceed. The example shows the current
speaker volume is high and prompts you
to use Z (left arrow) and X (right arrow)
to change the setting, and then to press Set
to store it.

Function Selection Table

If you have a basic understanding of how to program a fax machine, you can perform most
of the programming settings without the owner's manual. T o help you understand the function
selections, options, and settings that are found in your fax machine, we have provided the
following Function Selection Table.

Read through this table to gain a basic understanding of what your new fax model can do,
and then the next section will instruct you how to use on-screen programming.

Level one

function

1.

TEMP.

(TEMPO-

RARY)
SETTINGS

Level two

function

1.TIMER

2.POLLING

3.CALL
RESERVE

Explanation of Options

Use this for sending documents at a later time.

Polling is the process of retrieving faxes from
another machine. You can also choose whether you
want your polling secured.
STANDARD/SECURE

You can send a fax and then talk to the recipient
using the CALL RESERVE function. ON/OFF.

Factory

setting

OFF 6

Chapter

6

8

3-2

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY

Level one

function

1.

TEMP.

(TEMPO-

RARY)
SETTINGS

Level two

function

4.CONTRAST

5.

RESOLUTION

6.OVERSEAS
MODE

COVERPAGE

7.

Explanation of Options

There are three types of contrast setting. Usually
the AUTO setting is acceptable. But if you want to
send or copy an especially light or dark document,
you should change this setting.
AUTO: Default is AUTO. Contrast setting always

reverts to AUTO after one transmission.
LIGHT: To send very light documents.
DARK: To send very dark documents.

If you need to send a set of originals at various
resolutions, this function will allow you to set the
required resolution page by page. (If all documents
are the same resolution, use the Resolution. See
chap. 2.)
STANDARD/FINE/S. FINE/PHOTO

If you have trouble when sending overseas, you
may want to set OVERSEAS MODE to ON.
ON/OFF

An automatic Cover Page will allow you to send
details of when the fax was sent and from whom it
was sent. ON/OFF

Factory

setting

AUTO

STAN­DARD

OFF

OFF

Chapter

6

6

6

6

2.CANCEL
JOB

3.

PRINT
REPORTS

4.SET
QUICK­DIAL

5.USER
OPTIONS

See page 13-1
for a list of
reports.

ONE-TOUCH

1.
DIAL

2.SPEED­DIAL

3.SETUP
GROUPS

1.

SMOOTHING

2.BEEPER

If you wish to cancel a job that has been set with the
timer, a polled job etc., use this function.

You can print several different lists and reports,
which are available under this function.

If you register names and numbers on One-Touch
dial keys, you can dial a number automatically just
by pressing a One-Touch key. (Max. of 24 locations)

If you register names and numbers as Speed-Dial
numbers, you can dial a number automatically just
by pressing Speed-dial and a two-digit number.
(Max. of 36 locations for FAX 1020 Plus and 100
locations for FAX 1030 Plus.)

This is used for setting up a group number used for
broadcasting.

Smoothing enhances the appearance of incoming
faxes.
If you set SMOOTHING to ON, you will receive
fax messages with the smoothing enhancement.
ON/OFF

You can adjust the volume of the beeper with this
function.
OFF/LOW/HIGH

ON

LOW 4

6

13

4

4

4

7

3-3

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3

Level one

function

5.USER
OPTIONS

Level two

function

Explanation of Options

Factory

setting

Chapter

If you set COVERPAGE to ON, you can send your

3.COVERPG
ON/OFF

documents with a Cover Page generated by your
machine. When the COVERPAGE setting is ON,
you can select a Cover Page comment.

OFF 6

ON/OFF

If you set ERROR RE-TRANSMISSION to ON,

4.ERROR
RE-TX

the machine automatically resends the page once
an error occurs.

OFF 6

ON/OFF

You can avoid having an incoming fax on separate
pages by printing a reduced copy of the incoming

5.REDUCTION AUTO 7

document. The reduction methods are AUTO or
Fixed ratio:
AUTO/100%/93%/87%/75%

6.MEM.
RECEIVE

7.CLOCK
CHANGE

8.MEMORY
SECURITY

(Only for FAX 1020 Plus)

Your fax machine will automatically store any
incoming faxes in its memory if it runs out of paper.
ON/OFF

You can adjust the installed clock on a one hour
basis according to summer/winter time change.
SUMMER/WINTER

Prohibit most functions except receiving faxes into
memory.

ON 7

OFF 4

4

6.TEL
OPTIONS

1.TONE/
PULSE

2.RING
DELAY

3.SPEAKER
VOLUME

4.ICM REC.
MONITR

(Only for FAX 1030 Plus)

5.F/T RING
TIME

(4. on FAX 1020 Plus)

6.RING
VOLUME

(5. on FAX 1020 Plus)

There are two different types of dialling and you
must select the type of signal suitable for your
telephone exchange.
TONE/PULSE

This is the number of rings before the fax machine
answers the call when in F/T or FAX Answer
Mode. 1/2/3/4 rings

You can adjust the speaker volume with this function.
OFF/LOW/MEDIUM/HIGH

You can adjust the monitor volume of incoming
voice message being recorded into the Message
Manager Memory.
OFF/LOW/MEDIUM/HIGH

F/T RING TIME sets the time for simulated ringing
in F/T mode.
10/20/30/60 seconds (For U.K.)
10/20/30/45 (For Ireland)

The settings are OFF/LOW/MEDIUM/HIGH.

4TONE

27

LOW

7

LOW 10

20

MED

7

7

3-4

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY

Level one

function

6.TEL
OPTIONS

Level two

function

7.PBX

(6. on FAX 1020 Plus)

7.TRANSFER

(For Ireland only)

8.CALLER ID

(7. on FAX 1020 Plus)

BT CALLSIGN

8.

(For UK only on FAX
1020 Plus)

1.DATE/TIME

2.DAILY
TIMER

Explanation of Options

If you connect your fax with PBX (Private Branch
Exchange), you must set PBX to ON.
ON/OFF

If you connect your fax with PBX (Private Branch
Exchange), you must select the type of your PBX to
activate R key.
FLASH/OFF

You can display the last 30 Caller IDs that are
stored in the memory.

Use with BT CALL Sign.

If you enter the date and time in 24-hour format, the
LCD will display the date and time and they will
also be printed on outgoing faxes.

If you frequently have to send delayed jobs at the
same time each day, you can program the required
time using this function. Once you register it, just
set Timer Transmission in temporary settings and
delayed jobs will be sent at that time each day.

Factory

setting

OFF

01/01/2000

00:00

00:00 6

Chapter

4

4FLASH

7ON

7OFF

4

7.SETUP
SYSTEM

3.JOURNAL
PERIOD

4.STATION ID

5.REMOTE
CODE

6.FAX

DETECT

7.COVER
PAGE NOTE

8.PC
INTERFACE
(Only with MFL
Pro for FAX)

You can select the time interval at which the journal
report is printed.
1/3/6/12/24 hours, 2/4/7 days, OFF

You can enter your name or company name, fax
number and telephone number in STATION ID.
It is printed at the top of each page of every
outgoing fax. It is also printed on the automatic
Cover Page.

If you enter a REMOTE CODE, you can activate or
deactivate the fax machine from a remote telephone.
ON/OFF

If this feature is ON, you can receive fax messages
without pressing Start even on an extension phone.
ON/SEMI/OFF

You can register your own two custom comments
on the Cover Page.

You can select the output device that will receive
fax messages. This function is available when the
MFL Pro for FAX is connected. For FAX 1020 Plus
and FAX 1030 Plus, this software is not included.
(Software is available from your Brother dealer.)
FAX RECEIVE ONLY/PC PRIORITY/PC
RECEIVE ONLY

OFF

*51 (ACT.)

#51 (DEACT.)

PC

PRIORITY

13OFF

4

7

7ON

6

See the

MFL Pro

for FAX

Manual

3-5

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3

Level one

function

8.REMOTE
FAX OPT

(Only for FAX
1020 Plus)

Level two

function

Explanation of Options

Factory

setting

Chapter

You can store the incoming fax messages in the

1.FAX
STORAGE

memory. Then you can use the convenient remote
control functions.
ON/OFF

FAX FORWARDING ON cause the fax machine

2.FAX FWD OFF 9

to send any stored faxes that are received to another
predetermined fax number.
ON/OFF

3.REMOTE
ACCESS

4.PRINT
DOCUMENT

1.MESSAGE
STORE

2.BACKUP
PRINT

You can register a REMOTE ACCESS ID (3 dig­its) allowing you to remotely operate the machine.
(Example : Retrieving an incoming fax message)

You can print incoming faxes that were stored in
memory.

You can select the way you use your memory in
message store mode.
DOC./VOICE

Y ou can set the machine to print a back-up copy of
faxes that are received into the Message Manager
memory. ON/OFF

DOC.:OFF

VOICE:ON

ON

9OFF

9159*

9

10

10

8.SETUP
TAD
(Only for
FAX 1030
Plus)

3.FAX FWD/
PAGING

4.REMOTE
ACCESS

5.ICM MAX.
TIME

6.OGM

7.PLAYING
OGM

8.TOLL
SAVER

You can choose between PAGING, FAX
FORWARDING or OFF. PAGING ON will enable
you to be paged by Message Manager when it
receives FAX/TAD. FAX FORWARDING ON
enables you to have the Message Manager send
any stored faxes that are received to another
predetermined fax number.

You can change REMOTE ACCESS ID (3 digits)
allowing you to remotely operate the machine.
(Example: Retrieving

incoming messages)

You can select Max. ICM (Incoming Message)
recording time. 35/40/45/50/55/60 seconds

The machine has three types of OGM (Outgoing
Messages) for TAD, FAX/TEL switch and
PAGING. After selecting the message type, you
can play, record or erase.

If you set PLA YING OGM to ON, the recorded T AD,
or F/T OGM is re-played if you change the receiving
mode to TAD or F/T respectively. ON/OFF

If you set TOLL SAVER to ON, you can check if a
message was received by the ring delay.
ON/OFF

OFF

159*

35

ON

OFF

10

10

10

7,10

10

10

3-6

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY

Level one

function

9.

SETUP MM
PLUS
(Only for
FAX 1030
Plus)

0.

INTERRUPT

Level two

function

1.MSG MGR
PLUS

2.OGM

3.MAIL BOX

4.VOICE INFO

Explanation of Options

You can turn the Message Manager Plus Mode on
or off with this switch.
ON/OFF

Y ou can record the navigation OGMs for callers to
tell them what to do in each step within 50 seconds.
MSG MANAGER PLUS/MAIL BOX/VOICE ON
DEMAND

There are 5 personal mail boxes. For each mail box,
an owner of the box can record his/her own OGM
for callers. 01/02/03/04/05

Y ou can store the voice information for each Voice
on Demand memory box. Use numbers 01-50 for
memory boxes. (50 total.)

You can send a fax without cancelling the timer or
polled waiting, even if there are documents in the
feeder, by “interrupting” it.

Factory

setting

OFF

Chapter

11

11

11

11

6

Help Key

Press this key whenever you need a quick reference Help List printed. This Help List will
give you information on how to perform settings for a function, how to register information,
or how to get basic information for sending or receiving faxes.

How to Print a Help List

Press Help to get a printout of the Help List. Use it when you need information about how
to register or set one of the functions, or how to send or receive faxes. You can request a
printout whenever the machine meets the following conditions:

-while the LCD displays the date and time.

-while the machine is timer waiting.

-while the machine is polled/polling waiting.

-while the machine is at level one or two of the function menu.

-while you are using the phone.

3-7

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3

How to Enter Text in Function Mode

Each number key has three or four letters printed above them. The following keys “0”, “#”
and “*” have no printed letters because they have special characters.

ABC DEF

12 3

GHI JKL MNO

45 6

PQRS TUV WXYZ

78 9

*

By pressing the appropriate number key the correct number of times, you can access
the character you want. When you are making certain settings, such as One-Touch dial,

you need to enter text into your fax machine.

Key once twice three times four times five times

2ABC2A
3DEF3D
4GHI 4G
5JKL5J
6MNO6M
7PQRS7
8TUV8T
9WXYZ9

Let’s say that you want to enter the initials “BR”. Follow the example below.

KEYS TO PRESS THE DISPLAY WILL SHOW:

0#

Tone

1. Press 2 twice to enter the letter B.

2. Press 7 three times to enter the letter
R.

3. Press Set.

NAME:

ENTER & SET

NAME:B

NAME:BR

3-8

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY

FOR Y OUR INFORMATION

1. If you want to enter a blank space, press X (right arrow) twice.

2. If you entered a letter incorr ectly and want to change it, you can use Z (left arrow) to
move the cursor back. When you reach the letter, you can enter a new one in its place.
Y ou can only overwrite letters, not insert them, so you may have to go back and overwrite
a lot of letters if you forget to enter a letter.

3. If you need to enter a character that is assigned to the same number key as the previous
character, press X (right arrow) to move the cursor to the right.

How to Enter Special Characters, Symbols and Punctuation Marks in
Function Mode

0 key ------------- ДЛЦЬАЗИЙ0

* key ------------- (space) !”#$%&’()*+,-./

# key ------------- :;<=>?@[]^_

The “0” key contains all the accented characters. The “*” and the “#” key are used for
punctuation marks and symbols. Let's say that you want to enter the Symbol “&”. Follow
the example below.

KEYS TO PRESS THE DISPLAY WILL SHOW:

NAME:JAMES _

1. Press * to show a list of characters.

2. Press *, *, *, *, *, * (6 times).

3. Press X (right arrow).

MARK-_!”#$%&’()*

MARK- !”#$%&’()*

NAME:JAMES &_

3-9

HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY - CHAPTER 3

3-10

FUNCTION SETTINGS

Chapter 4. FUNCTION SETTINGS

There are some settings, such as the date and time, you should enter into your fax machine
before you begin using it. Once entered, these settings will remain in the machine until you
change them. You can begin customising the settings by pressing Menu on the control
panel. This activates the function mode and On - Screen Programming prompts. You can
complete a variety of settings in this mode.

Setting the Dialling Mode (Tone/Pulse)

Your fax machine supports both tone (or multi-frequency or DTMF) and pulse (or loop/
disconnect) dialling. It is initially set to TONE, so you do not need to change the setting if
you are connected to that kind of line. If you are using a pulse dial line, you can change the
setting to PULSE by following the steps below:

THE DISPLAY WILL SHOW:KEYS TO PRESS

01/01 00:00 FAX

1. Press Menu.

Y ou will see scrolling options on the
display. You can choose one.

2. Press 6.

3. Press 1.

After two seconds you will be
automatically prompted to select
pulse or tone.

4. Press Z (left arrow) or X (right

arrow) to find the dialling mode that
matches your telephone exchange.
Example: PULSE.

5. Press Set.

6. Press Stop to return to the date and

time.

PABX and TRANSFER

1.TEMP.SETTINGS

6.TEL OPTIONS

1.TONE/PULSE

DIALLING:TONE

SELECT { } & SET

DIALLING:PULSE

1.TONE/PULSE

Your fax machine is initially set to be connected with PSTN (Public Switched Telephone
Network) lines. However many offices use a central telephone system or Private Automatic
Branch Exchange (P ABX). Your fax can be connected to most types of PABX; it has an “R”
key on the control panel, which helps to make certain PABX operations easier.

Also, you can transfer a call to another external by pressing R and you can easily gain
access to the outside line from your fax connected to PABX by just pressing R.

4-1

FUNCTION SETTINGS - CHAPTER 4

Setting PABX

If your fax machine is connected to a PABX system, set PABX: ON. If not, set OFF.

KEYS TO PRESS THE DISPLAY WILL SHOW:

01/01 00:00 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 6.

3. Press 6. (7, on FAX 1030 Plus)

6.TEL OPTIONS

6.PBX

PBX:OFF

SELECT { } & SET

4. Press Z (left arrow) or X (right

arrow) to select PABX ON or OFF.

5. Press Set.

6. Press Stop to exit.

PBX:ON

6.PBX

Setting Transfer and PABX Type (For Ireland only)

If you set transfer/P ABX type, you can transfer a call to another external by pressing R on
the control panel. And if the PABX type is FLASH, you can easily gain access to the
outside line from your fax connected to PABX by just pressing R.

KEYS TO PRESS THE DISPLAY WILL SHOW:

01/01 00:00 FAX

1. Press Menu.

2. Press 6.

3. Press 7.

1.TEMP.SETTINGS

6.TEL OPTIONS

7.TRANSFER

TRANSFER:FLASH

SELECT { } & SET

4-2

FUNCTION SETTINGS

4. Press Z (left arrow) or X (right

arrow) to find the recall (transfer)
type that matches your telephone
line.
Example: OFF.

5. Press Set.

6. Press Stop to exit.

TRANSFER:OFF

7.TRANSFER

Setting the Beeper Sound Level

If the beeper setting is LOW or HIGH, it will “beep” every time you press a key, make an
error, or at the end of sending or receiving a fax.

The initial setting on your fax machine for the beeper is LOW . If you do not want the beeper
on, select OFF, and if you want it loud, select HIGH.

KEYS TO PRESS THE DISPLAY WILL SHOW:

01/01 00:00 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 5.

3. Press 2.

4. Press Z (left arrow) or X (right

arrow) until you get the setting you
want.
Example: OFF.

5. Press Set.

6. Press Stop to return to the date and

time.

5.USER OPTIONS

2.BEEPER

BEEPER:LOW

SELECT { } & SET

BEEPER:OFF

2.BEEPER

4-3

FUNCTION SETTINGS - CHAPTER 4

Setting the Date and Time

Y our fax machine shows the date and time on the display and prints it on every fax page you
send. You can set the date and time in function mode.

KEYS TO PRESS THE DISPLAY WILL SHOW:

01/01 00:00 FAX

1. Press Menu.

2. Press 7.

3. Press 1.

4. Enter the last two digits of the year.

Example: 97.

5. Enter two digits for the month. (JAN

= 01, OCT = 10, etc.)
Example: 12.

6. Enter two digits for the day.

Example: 09.

1.TEMP.SETTINGS

7.SETUP SYSTEM

1.DATE/TIME

ENTER YEAR:XX

ENTER YEAR:97

ENTER MONTH:XX

ENTER MONTH:12

ENTER DAY:XX

ENTER DAY:09

ENTER TIME:XX:XX

7. Enter the time in 24-hour format.

Example: 15:25 (3:25 P.M.).

8. Wait for two seconds.

9. Press Stop to exit and view the new

date and time.

ENTER TIME:15:25

1.DATE/TIME

09/12 15:25 FAX

4-4

FUNCTION SETTINGS

Using the Clock Change

You can easily let the machine’s clock gain or lose one hour by using this feature.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 5.

3. Press 7.

4. Press Set.

5. Press Z or X keys to choose

SUMMER TIME to gain an hour
and WINTER TIME to lose an hour .
Example: WINTER TIME.

6. Press Set.

7. Press 1 to change to the Winter time.

1.TEMP.SETTINGS

5.USER OPTIONS

7.CLOCK CHANGE

TO SUMMER TIME ?

SELECT { } & SET

TO WINTER TIME ?

TO WINTER TIME ?

1.CHANGE 2.QUIT

7.CLOCK CHANGE

8. Press Stop to return to the date and

time.

4-5

09/12 14:25 FAX

FUNCTION SETTINGS - CHAPTER 4

Setting the Station ID

As well as setting the local date and time, you MUST also correctly set your station ID for
identification purposes. Station IDs, if correctly set, can enhance the confidence of fax
users in ensuring that fax messages are sent and received to and from the intended parties.
Your fax machine can store your name, fax number and telephone number. Your machine
transmits this information as part of the electronic Cover Page and of every fax page you
send, both by normal and by polled transmission. The fax number part of your station ID
will also appear on the display of most receiving fax machines during fax communication.

It is important that you enter the fax and telephone numbers in the internationally standardised
format, i.e. in accordance with the following strict sequence:

- The “+” (plus) character (to enter the “+”, press “*” once)

- Your Country Code (e.g. “44” for the United Kingdom, “41” for Switzerland)

- Your local area code minus any leading “0” (“9” in Spain)

- A space

- Your number on the local exchange, using spaces to aid readability as appropriate.
As an example, your fax machine is installed in the United Kingdom, is to be used for both

fax and voice calls, and your national telephone number is 0555 5444, then you must set the
fax and telephone number parts of your station ID as:

[phone]
Finally, please remember to change the number part of your station ID if you move the

machine to another location with a different number.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 7.

3. Press 4.

You will then be prompted to enter
your fax number.

7.SETUP SYSTEM

4.STATION ID

FAX:

ENTER & SET

4. Enter your fax number (up to 20

digits). (For a reminder on how to
enter details, see page 3-8)
Example: [phone].

5. Press Set.

You will now be prompted to enter
your telephone number.

FAX:[phone]

TEL:

ENTER & SET

4-6

FUNCTION SETTINGS

6. Enter your telephone number (up to

20 digits).
If your telephone number and fax
number share the same line, enter the
same number again.
Example: [phone].

7. Press Set.

You will be prompted to enter your
name or company’s name.

TEL:[phone]

NAME:

ENTER & SET

8. Enter the name by using the number

keys (up to 20 characters).
Example: BROTHER.
Refer to the section “How to Enter
T ext in Function Mode” in chap. 3.

9. Press Set to confirm the entry.

10.Press Stop to return to the date and

time.

Helpful Hints

1. The telephone number which you stored above is only used for the Call Back Message and the
Cover Page features.

2. If you do not enter a fax number, no additional information can be entered.

3. When you wish to enter a space, use X (right arrow). Then it will be registered as a blank
space.

NAME:BROTHER

4.STATION ID

Storing One-Touch Dial Numbers

Y ou can dial numbers automatically by storing telephone or fax numbers as One-T ouch dial
numbers. You can also store names with the numbers so that when you call, you can verify
the destination on the display. You can store a maximum of 24 numbers. To use 13 to 24,
you need to press Shift. For example, One-Touch location “13” is accessed by pressing
Shift+One-Touch “01” simultaneously. Here is how to store a telephone number as a One­Touch dial number (See chap. 2 for the location of the one-touch dial buttons) :

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 4.

4-7

4.SET␣ QUICK-DIAL

FUNCTION SETTINGS - CHAPTER 4

3. Press 1.

4. Press the One-Touc h key you want

to use to store a number.
Example: One - Touch 05.
The One-Touch keys are not the
number keys.

5. Enter a number (up to 20 digits).

Example: 4155551212.

6. Press Set.

You then will be prompted to enter
the name or company associated
with this number.

7. Enter the name by using the number
keys (up to 15 characters).
Example: SWISS OFFICE.
(See chap. 3 for how to enter text.)

8. Press Set.

1.ONE-TOUCH DIAL

SELECT ONE-TOUCH

*05:

ENTER␣ &␣ SET

*05:4155551212_

NAME:

ENTER␣ &␣ SET

AME:SWISS OFFICE

TYPE OF NO.:FAX

SELECT {␣ } & SET

9. Select the type of number (FAX,
TEL, F/T, ) by using Z (left arrow)
or X (right arrow) to display the
type you want.
Example: FAX.

10.Press Set.

TYPE OF NO.:FAX

SELECT ONE-TOUCH

11. Return to step 4 to enter another
number, or press Stop to return to
the date and time.

Helpful Hints

If your fax machine is connected to a PABX, you may need to insert an additional number prefix
(e.g. “9”) and a “pause” before each fax or telephone number, in order to gain access to the
outside line. When you press Redial/Pause, a dash “-” will appear on the display. By storing a
pause, you can create a delay of 3.5 seconds.

4-8

FUNCTION SETTINGS

FOR Y OUR INFORMATION

Types of Numbers

When you store a number as a One-Touch or as a Speed-Dial number , you have a choice of
choosing the type of number. There are 3 options:

1. FAX (A fax number).

2. TEL (A telephone number).

3. F/T (Both a fax number and a telephone number)

Storing Speed-Dial Numbers

When you store a phone or fax number as a Speed-Dial number, you need to enter a two­digit number, from 01 to 36 for F AX 1020 Plus, from 01 to 00 for F AX 1030 Plus using the

number keys. For example, you cannot enter “5”. You need to enter “05”. You can store as
many as 36 numbers for F AX 1020 Plus or 100 numbers for FAX 1030 Plus as Speed-Dial
numbers.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 4.

3. Press 2.

4. Use the number keys to enter a two­digit number.
Example: 05.

5. Enter the number (up to 20 digits).
Example: 5555151.

6. Press Set.
You then will be prompted to enter
the name or company associated
with this number.

1.TEMP.SETTINGS

4.SET QUICK-DIAL

2.SPEED-DIAL

SPEED-DIAL? #_

SPEED-DIAL? #05

#05:

ENTER & SET

#05:5555151_

NAME:

ENTER & SET

7. Use the number keys to enter a name
(up to 15 characters).
Example: MANCHESTER.
(See chap. 3 for entering text.)

4-9

NAME:MANCHESTER

FUNCTION SETTINGS - CHAPTER 4

8. Press Set.

TYPE OF NO.:FAX

SELECT {␣ } & SET

9. Select the type of number (FAX,
TEL, F/T) by using
or X (right arrow) to display the
type you want.
Example: FAX.

10.Press Set.

11.You are ready to enter another
Speed-Dial number, or press Stop
to return to the date and time.

Helpful Hints

1. IMPORT ANT! Please take great care in ensuring that One-Touch and Speed-Dial numbers are
stored corr ectly. Incorr ectly dialled numbers cause unnecessary inconvenience to others, network
congestion and cost to you.

2. Print out the Quick-Dial List to make sure you have stored the correct numbers; see chap. 13.
This list will indicate the type of number: FAX, TEL or F/T.

3. Even if there should be a loss of electrical power to your fax machine, the telephone and fax
numbers you have stored will not be lost.

ZZ

Z (left arrow)

ZZ

TYPE OF NO.:FAX

SPEED-DIAL? #_

4-10

FUNCTION SETTINGS

FOR Y OUR INFORMATION

When You Wish to Change the Stored One-Touch and Speed-Dial Numbers

When you access the function for a One-T ouch key or Speed-Dial number, that is already in
use, you will be asked if you wish to change it or to exit and select a different One-Touch or
Speed-Dial number . This display does not appear if the One-Touch key or Speed-Dial number
you chose is not assigned.

1. Press 1 to assign a new number to the One-Touch key or Speed-Dial number , or press 2

to choose a different One-Touch key or Speed-Dial number.

*05:SWISS OFFICE

1.CHANGE 2.QUIT

2. If you are replacing an existing number with a new one, the old number and name will

appear in the display. Press Clear to erase the old number and name. Then, enter the
new number and name and press Set to store the entry.

Memory Storage

Your fax machine is equipped with an internal battery that will keep the date and time
information for up to 15 hours after power has been cut off. After that time, the date and
time will be lost and you will have to re-enter the information. All other settings in the SET
QUICK DIAL, USER OPTIONS and SETUP SYSTEM functions are stored permanently
and will be retained even in the event of a power failure. The data stored in the memory
such as Out-of-Paper Reception and Memory Transmission will be lost after the power is
disconnected.

Helpful Hints

If your fax machine is connected to a PABX, you may need to insert an additional number (e.g. ‘9’)
before each fax or telephone number to gain access to an outside line.

Setting Up Number Groups

Number Groups allow you to send the same fax message to many fax numbers by pressing
only one One-Touch key (Broadcasting). You must store each fax number first as a One­Touch or Speed-Dial number. Then you can combine them into a Group.

Y ou can have up to 6 smaller Groups (each group uses a One-T ouch key) or can assign up to
59 numbers on FAX 1020 Plus and 123 numbers on FAX 1030 Plus for each Group. They
can have a name up to 15 characters long. If more groups are required than the amount of
numbers that can be stored is reduced in accordance with the amount of groups.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 4.

4-11

4.SET QUICK-DIAL

FUNCTION SETTINGS - CHAPTER 4

3. Press 3.

4. Press one of the One-T ouch keys to
be the stored group number.
Example: select “One-Touch 1” as
a group.

5. After two seconds enter the group
number by using the number keys.
Example: 1.

6. Enter the One-Touch or Speed-Dial
numbers in this group.
Example: #03, #05,
Use the # key and number keys for
Speed-Dial numbers, and the
and number keys for One-Touch
numbers.)

7. Press Set.

**

*02. (Note:

**

**

* key

**

3.SETUP GROUPS

SELECT ONE-TOUCH

SETUP GROUP:G0

ENTER & SET

SETUP GROUP:G01

G01:

ENTER & SET

G01:#03#05*02_

NAME:

ENTER & SET

8. Enter the group’s name (up to 15
characters).
Example: ALL BROTHER.

9. Press Set.

10.Press Stop to return to date and
time.

Helpful Hints

You can print a list of all One-Touch numbers and Speed-Dial numbers. Group numbers will be
marked in the column of “GROUP”. (See chap. 13.)

NAME:ALL BROTHER

3.SETUP GROUPS

* : One-Touch

# : Speed-Dial

4-12

FUNCTION SETTINGS

Using Memory Security (Only for FAX 1020 Plus)

This feature allows you to prevent unauthorised access to the fax machine. You must use a
password to switch Memory Security ON and OFF.

When switched ON, Memory Security prohibits most functions . The following functions
listed are available while Memory Security is switched ON.

■ Receiving faxes into memory [limited by Memory Capacity]

■ Scheduled Delayed Transmission. *

■ Polling *

■ Fax Forwarding *

■ Remote Retrieval

* Provided it was set before Memory Security was switched ON.

NOTE: In the event of a power failure, remaining jobs in memory will be lost.

Setting Up Memory Security for the First Time

KEYS TO PRESS THE DISPLAY WILL SHOW:

1. Press Menu.

2. Press 5.

3. Press 8.

4. Enter a four-digit number as a new
password.

5. Press Set.

6. Re-enter the password.

7. Press Set.

8. Press Z (left arrow) or X (right
arrow) to choose SET SECURITY.

9. Press Set.

10.Re-enter a 4-digit password,
followed by set.

■ This is the same as the security code
of your machine already stored.

09/12 15:25 FAX

1.TEMP.SETTINGS

5.USER OPTIONS

8.MEM SECURITY

NEW PASSWD:XXXX

VERIFY:XXXX

SET SECURITY

PASSWORD:XXXX

SECURE MODE

4-13

FUNCTION SETTINGS - CHAPTER 4

Helpful Hints

If the password you enter at Step 10 is incorrect, the screen would display WRONG PASSWORD.
After 2 seconds the display will then return to normal (displaying the date & time). You must then
start from Step 1 to set Memory Security.

Changing Memory Security Password

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 5.

3. Press 8.

4. Press Z (left arrow) or X (right
arrow) to choose SET P ASSWORD.

5. Enter the current password.

6. Press Set.

7. Enter a 4-digit number as a new
password.

8. Press Set.

9. Enter the new password again.

10.Press Set.

11.Press Stop to exit.

1.TEMP.SETTINGS

5.USER OPTIONS

8.MEM SECURITY

SET PASSWORD

SET SECURITY

OLD PASSWD:XXXX

NEW PASSWD:XXXX

VERIFY:XXXX

Switching Memory Security ON

KEYS TO PRESS THE DISPLAY WILL SHOW:

1. Press Menu.

2. Press 5.

09/12 15:25 FAX

1.TEMP.SETTINGS

5.USER OPTIONS

4-14

FUNCTION SETTINGS

3. Press 8.

8.MEM SECURITY

4. Press Z (left arrow) or X (right
arrow) to choose SET SECURITY.

5. Press Set.

SET SECURITY

PASSWORD:XXXX

6. Enter a 4 digit password followed by
Set.

■ This is the same as the security code
of your machine already stored.

Helpful Hints

If the password you enter at Step 7 is incorrect, the screen would display WRONG PASSWORD.
After 2 seconds the display will then return to normal (displaying the date & time). You must then
start from Step 1 to set Memory Security.

SECURE MODE

Switching OFF Memory Security

KEYS TO PRESS THE DISPLAY WILL SHOW:

SECURE MODE

1. Press Menu.

PASSWORD:XXXX

2. Enter a 4 digit password.

3. Press Set.

Helpful Hints

If the password you enter at Step 2 is incorrect, the screen would display WRONG PASSWORD.
After 2 seconds the display will then return to displaying SECURE MODE. You must then start
from Step 1 to switch OFF Memory Security.
If you forget the Memory Security password, please contact your Brother dealer for service.

09/12 15:25 FAX

4-15

USING THE UNIT AS A TELEPHONE - CHAPTER 5

Chapter 5. USING THE UNIT AS A TELEPHONE

Your fax machine can be used to make normal telephone calls. You can dial numbers
manually, by pressing the number keys, or by using One-Touch or Speed-Dialling.

Number-Key Dialling

Pick up the handset, and when you hear a dial tone, press number keys. You may now speak
to the person at the other end.

One-Touch Dialling

Pick up the handset, and when you hear the dial tone, press the One-T ouch key. If you try
to use a One-Touch number that has not been assigned, you will hear a warning beep and
the display will carry a message reading “NOT ASSIGNED”. The display will return to
normal after 2 seconds.

Speed Dialling

Pick up the handset, and when you hear the dial tone, press Speed-dial and then the two-digit
Speed Dial number.

Mute (Only for FAX 1030 Plus)

1 Press Verify/Mute to put a call on hold.
2 You can put down the handset without disconnecting the call.
3 Pick up the machine’s handset or press Speaker Phone to release the call from hold.
If you press Verify/Mute without lifting the handset or pressing Speaker Phone, this key

works as the Verify key and prints Transmission Verification Report.

Pause

Press Redial/Pause to insert a pause between digits to be dialled.
If your fax machine is connected to a PABX, you may need to insert an additional number

prefix (e.g. “9”) and a “pause” before each fax or telephone number to gain access to the
outside line. When you press Redial/Pause, a dash “-” will appear on the display. By
storing a pause, you can create a delay of 3.5 seconds.

Tone/Pulse

If you have pulse dialling service, but need to send tone signals (for telephone banking, for
example), follow the directions below . If you have touch tone service, you do not need this
feature to send tone signals.

1 Lift the handset.
2 Press #. Any digits dialled after this sends tone signals.
3 When you hang up, the machine returns to pulse dialling service.

5-1

USING THE UNIT AS A TELEPHONE

FOR YOUR INFORMATION

Using Control Panel Keys during Telephone Calls

- Use Redial/Pause for putting a pause between digits to be dialled.

- Use # to switch the dialling type to “tone” if you are connected to a “pulse” exchange.

Certain services are operated by tone commands, such as those offer ed by banks, cr edit
card companies, or paging services. There is also a growing number of “voice mail”
document services which require touch-tone telephone commands for their operation.
Using this key enables tone transmission from the number keys after the call is connected.
After the handset is replaced, your machine will revert to “pulse” dialling.

Tel-Index

Once you have registered a name and number as a One-Touch number or as a Speed-Dial
number, you can search for that name alphabetically using the Tel-Index. You can also dial
a number directly from the Tel-Index.

THE DISPLAY WILL SHOW:KEYS TO PRESS

1. Press Tel-Index.

2. Use the number keys to input the
first character of the stored name,
and press Z (left arrow) or X
(right arrow) to find the name.

3. Press Start to begin dialling.

4. Pick up the handset.

- Return the handset to its cradle to

cancel the call.

09/12 15:25 FAX

TEL.INDEX

SWISS OFFICE

DIALLING

Call Reservation

You can send a fax and then talk to the recipient using the Call Reservation feature. After
your fax has been printed on the receiving end, the receiving fax machine will ring as if it
were receiving a telephone call. If the recipient picks up the handset, your fax machine will
ring. Then you can pick up your handset and start a conversation.

For further information on how to use this function, see chap. 6.

The F/T Switch (F/T Mode)

When you share one line for your telephone and fax machine, in the F/T switch mode, the
fax machine can determine whether an incoming call is a fax or a telephone call.

For further information on how to use this function, see chap. 7.

5-2

USING THE UNIT AS A TELEPHONE - CHAPTER 5

Tel Key (Only for FAX 1020 Plus)

This key is used to enter into a telephone conversation having picked up the handset of an
external telephone in F/T pseudo-ringing mode.

For further information, see chap. 2.

On Hook Dialling

1. Dial the number by pressing the number keys or Quick Dial keys.

2. The number you are dialling, or the name you have stored for One-Touch or Speed-dial

is displayed on the LCD.

3. Press Start. You can listen to the other end of the line from the monitor speaker.

4. Pick up the handset when you hear the other end from the monitor speaker. If you press

Tel before lifting the handset, the call will be disconnected. (Only for FAX 1020 Plus).
On FAX 1030 Plus, you can speak immediately to the party at the other end without
lifting the handset. Press Speaker Phone when you finish the conversation.

Answering Calls with the Speakerphone (Only for FAX 1030 Plus)

When the machine rings, instead of lifting the handset, press Speaker Phone. Speak
clearly, toward the microphone. To end the call, press Speaker Phone.

If you have a bad telephone line connection, the other party might hear your voice echoed
during the call. Hang up and try the call again—OR—Pick up the handset.

Tel Key

This key is used to enter into a telephone conversation once you have picked up the handset
of an external telephone during the F/T pseudo-ring. If you press the Tel key and then
replace the handset, then you will be listening through the monitor speaker,but the other
party will not be able to hear you.

5-3

SENDING FAXES

Chapter 6. SENDING FAXES

A) DOCUMENT BASICS

The Size of Your Documents

148mm

216mm (8.5")

Maximum

The size of the documents you want to send by fax should not be larger (or smaller) than
your fax machine can accommodate. The documents should each be between 148 and 216
mm (5.8 and 8.5 inches) wide and between 150 and 600 mm (5.9 and 23.6 inches) long.
There is generally a gap of 4 mm adjacent to each vertical and horizontal edge of the original
page to be transmitted, where no image can be scanned. Please therefore ensure that no
image data are present within these 4 mm “dead zones”.

The maximum width of the scanned area is 208 mm (8.2 inches).

600mm
(23.6")

(5.8")

Minimum

150mm
(5.9")

scanned
(printed)
area

216mm (8.5")
208mm (8.2")

4mm4mm

How to Insert the Document

T o send a fax, first insert the document you wish to send, face down, in
the document feeder. The top edge of the document should go in first, or
the fax will be received upside-down.

To prevent the document from feeding in crooked, adjust the paper guides
to fit the width of the document.

4mm4mm

(

(

Document length

MAX.600mm,23.6"

MIN.100mm,5.9"

TOP

NOTICE

About the Documents You Send...

Do not use documents that are curled, wrinkled, folded, ripped, or that contain staples,
paper clips, paste, correction fluid or tape. Also, do not use car dboard, newspaper, or fabric.

curled

wrinkled ripped paper clip fabric

6-1

folded staples tape

SENDING FAXES - CHAPTER 6

The Auto Document Feeder (ADF)

The Auto Document Feeder (ADF) automatically feeds documents (up to 20 pages) into
the fax machine, one at a time. The thickness and weight of the documents should fall into
the following categories:

Thickness: For one sheet: 0.07 to 0.12 mm (2.8 x 10-3 to 4.7 x 10-3 inches).

For multiple sheets: 0.07 to 0.10 mm (2.8 x 10-3 to 3.9 x 10-3 inches).

Weight: For one sheet: 52 to 85 g/m2 (0.07 x 10-3 to 0.121 x 10-3 lbs/inch2).

For multiple sheets: 52 to 80 g/m2 (0.07 x 10-3 to 0.114 x 10-3 lbs/inch2).

Before inserting documents into the document feeder, fan the sheets of paper to make sure
the documents are not stuck together. Then tap the leading edge on a table so that all the
pages are even when placed in the feeder. Make sure you always put the documents in face
down.

Getting Ready to Send a Fax

SETTING THE RESOLUTION

Y ou can choose a setting (ST ANDARD, FINE, SUPERFINE, or PHOT O) for the resolution
any time before you press Start or Copy. Y ou can choose a setting by pressing the Resolution
key. The current status of the setting will be displayed on the LCD or Resolution lights
when you press the Resolution key.

You can easily check the current setting of resolution by looking at the resolution lights:
means light off . means light on.

Resolution lights are available only on FAX 1030 Plus.

Fine

STANDARD The STANDARD resolution can be used for most typewritten text.

Photo
S.Fine

Transmission speed is normal.
When the STANDARD setting is on, both lights are off.

Fine

FINE The FINE resolution is an ideal setting to use if you want to send

Photo
S.Fine

documents that have small print. Transmission speed is slower
than STANDARD.

When the FINE setting is on, the FINE light will be lit.

Fine

SUPERFINE The SUPERFINE resolution is a good setting to use for documents

Photo
S.Fine

with very small print or artwork. Transmission speed is slower
than FINE.

When the SUPERFINE setting is on, the S. FINE light will be lit.

Fine

PHOT O The PHOTO resolution is ideal for sending documents that have

Photo
S.Fine

varying shades of gray , such as photographs. Transmission speed
is slower than FINE.

The PHOTO setting is on when both lights are lit.

6-2

SENDING FAXES

THE DISPLAY WILL SHOW:KEYS TO PRESS

1. Place the document to be sent into
the feeder.

FAX: NO. & START

COPY: PRESS COPY

2. Press Resolution key.

* LCD will show the current setting

for 2 seconds (Fax 1020 Plus).
For FAX 1030 Plus, Resolution

lights will show the current setting.

* If you press Resolution key during

displaying the current setting, you
can change the setting.

* If you press Resolution key once

more during displaying the setting,
you can get the next resolution.

* Display the desired mode by

pressing Resolution key
continuously.
Example: PHOTO mode.

Then the current setting has changed to PHOTO mode.

** The current resolutions are displayed with 3 digits during copying, sending and receiving:

ST ANDARD: STD
FINE: FNE
SUPER FINE: SUP
PHOTO: PHO

STANDARD

FINE

S.FINE

PHOTO

(2 seconds)

(2 seconds)

(2 seconds)

(2 seconds)

To set different resolutions for each page of a multi page document, refer to “Multiple
Resolution Transmission”.

6-3

SENDING FAXES - CHAPTER 6

SETTING THE CONTRAST

The fax machine has an automatic contrast control, but if you need to send or to copy a
document that is very light or very dark, you may want to set the contrast yourself.

Use LIGHT to send a very light document.
Use DARK to send a very dark document.

THE DISPLAY WILL SHOW:KEYS TO PRESS

09/12 15:25 FAX

1. Insert the documents face down into
the feeder.

2. Press Menu.

3. Press 1.

4. Press 4.
The LCD will alternate messages.

5. Use Z (left arrow) or X (right
arrow) to select one of the settings,
AUTO, LIGHT, or DARK.
Example: LIGHT.

6. Press Set.

FAX: NO. & START

COPY: PRESS COPY

1.TEMP.SETTINGS

1.TEMP.SETTINGS

4.CONTRAST

CONTRAST:AUTO

SELECT { } & SET

CONTRAST:LIGHT

4.CONTRAST

7. Press Stop to exit.

Then start the fax sending operation or copy.

FAX: NO. & START

COPY: PRESS COPY

6-4

SENDING FAXES

B) BASIC FAX TRANSMISSIONS

FOR Y OUR INFORMATION

Sending a Fax

There are 3 basic ways of sending a fax:

1) Automatic transmission:
a. Number-key Dialling

You can send a fax by pressing the number keys and then pressing Start.

b. One-Touch Dialling

Press one of the One-Touch keys. (The numbers must be stored beforehand. See chap.

4.) Then press Start.

c. Speed-Dialling

Press Speed-dial, then use the number keys to enter a two-digit number.
For example, press “05” for 5. (The numbers must be stor ed beforehand. See chap. 4.)
Then press Start.

d. Tel-Index

You can use the Tel-Index to make telephone or fax calls.(See chap. 5.)

2) Delayed transmission:
It is possible to send documents at a later time by using the TIMER function.

3) Manual transmission:
You can talk or listen to the other party before you send a fax by picking up the handset

and dialling the number. After the other party has finished talking and has pushed their
Start button, you will be able to send your fax by pressing your Start key and putting the
handset back down in its cradle. (If you call and all you hear is the chirping sound of a
fax machine, you can go ahead and press your Start key , and then put down the handset.)

NOTE: Talking to the Other Party When Sending a Fax
When you are sending a fax manually and you hear the recipient’s voice instead of fax

tones, you can use the handset to have a conversation. When or if you want to then send a
fax, ask the person on the other line to press Start on his/her fax machine and when you
hear fax tones you can press Start to begin sending your fax.

Sending a Fax Automatically

KEYS TO PRESS THE DISPLAY WILL SHOW:

1. Insert the documents face down into

the feeder.

6-5

09/12 15:25 FAX

FAX: NO. & START

COPY: PRESS COPY

SENDING FAXES - CHAPTER 6

2. Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.
Example: One-Touch dialling.

3. Press Start.

Sending a Fax Manually

KEYS TO PRESS THE DISPLAY WILL SHOW:

1. Insert the documents face down into

the feeder.

2. Pick up the handset and listen to the

dial tone.

SWISS OFFICE

DIALLING

SEND P.01 STD

09/12 15:25 FAX

FAX: NO. & START

COPY: PRESS COPY

ENTER FAX NO.

3. Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.

4. When you hear the fax tones from

the remote machine, press Start
again.
Y our fax machine will begin sending
the documents.

5. Return the handset to its cradle.

THEN PRESS START

SWISS OFFICE

SEND P.01 STD

Automatic and Manual Re-dialling

If a number you have dialled is busy or your call did not go through for some other reason,
you can re-dial that number. There are two ways to re-dial, “automatic” and “manual.”
Automatic redialling can only be used for faxes that were sent using automatic transmission—
not for telephone calls. The fax machine will automatically re-dial the number 4 times at 2
minutes intervals (for the U.K.), 3 times at 2 minutes intervals (for Ireland), before giving
up. It will re-dial the last dialled number when you press Redial/Pause (manual re-dialling).

6-6

SENDING FAXES

FOR Y OUR INFORMATION

Optional Settings When You Send a Fax Manually

• Resolution • Contrast

• Cover Page • Overseas Mode

Printing Page Headers

Your fax machine can print a page header on top of every document you send. It is printed
on the receiving party’s fax paper. It contains the date and time of transmission, your fax
number and name (Station ID), and page number. Of course you need to register your
Station ID beforehand for that information to be available.

Transmission Date and Time Station ID Page Number

09/12/1997 15:25 [phone] BROTHER PAGE 01

C) ADVANCED F AX TRANSMISSIONS

Sending a Fax by Using Memory

If you are faxing a set of documents that are confidential in nature or you just need your
original documents back right away , you don't have to stand at the machine and wait for the
transmission of each page to be completed. You can use Memory in order to get your
original documents back before transmission.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Insert the documents into the feeder.

FAX: NO. & START

COPY: PRESS COPY

2. Press Memory.

The display indicates how much
memory is available.

MEMORY 100%

ENTER FAX NO.

3. Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.

4. Press Start to begin scanning the

documents into memory. Once
completed,the fax machine will dial
the destination.

SWISS OFFICE

MEMORY 100%

6-7

SENDING FAXES - CHAPTER 6

FOR Y OUR INFORMATION

If You Get a MEMORY FULL Message When Trying to Send a Fax by Using
Memory

In the unlikely event of the memory becomes full when scanning page one, the display
shows “PRESS STOP KEY”, then press Stop to abort the job.
If the memory becomes full on page 2 or more of a multi-page document, you will be pr ompted
to press Start to send the portion already scanned, or Stop to abort the job.

Delayed Transmission

You can set the timer to send documents at a later time (up to 24 hours later). Your fax
machine will also produce a report, the “Delayed Sending Report”, after the fax is sent. You
can set up to three different documents for delayed transmission.

KEYS TO PRESS

1. Insert the documents into the feeder.

2. Press Memory if you use memory

transmission.

3. Press Menu.

4. Press 1.

5. Press 1.

6. Enter the time in 24-hour format

using the number keys.
Example: 19:45 (7:45 P.M.).

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

FAX: NO. & START

COPY: PRESS COPY

MEMORY 100%

ENTER FAX NO.

1.TEMP.SETTINGS

1.TEMP.SETTINGS

1.TIMER

SET TIME=00:00

SET TIME=19:45

7. Wait for two seconds.

8. Press Stop.

1.TIMER

ENTER FAX NO.

MEMORY 100%

6-8

SENDING FAXES

9. Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.

10.Press Start.

The fax machine will wait until the
specified time to call.

SWISS OFFICE

09/12 15:25 FAX

Setting the Daily Timer (for Delayed Transmissions)

The Daily Timer function lets you send a fax at a set time every day. This is handy for
sending delayed jobs that must go out at the same time daily . Once you enter the time, you
don’t have to enter it again. The setting will stay the same until you change it. So you can
use it daily, or only on days when you need it.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 7.

1.TEMP.SETTINGS

7.SETUP SYSTEM

3. Press 2.

4. Enter the time in 24-hour format

using the number keys.
Example: 19:45 (7:45 P.M.).

2.DAILY TIMER

ENTER TIME:00:00

ENTER TIME:19:45

5. W ait for two seconds, press Stop to

exit.

2.DAILY TIMER

Broadcasting

By using the numbers you have stored for One-Touch dialling, Speed-Dialling, or group
dialling, you can automatically send faxes to a maximum of 60 locations (FAX 1020 Plus)
and 124 locations (FAX 1030 Plus) at once. If more groups are used then the amount of
numbers that can be stored is reduced in accordance with the amount of groups used.
You cannot broadcast to a number that has not been stored into memory.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Insert the documents into the feeder.

FAX: NO. & START

6-9

COPY: PRESS COPY

SENDING FAXES - CHAPTER 6

2. Press Memory.

MEMORY 100%

ENTER FAX NO.

3. Enter the One-Touch key(s) and/or

Speed-Dial number(s), one after the
other, or a Group number.
Example: Group number.

4. Press Start and the fax machine will

read the documents into memory,
and then start sending faxes to all the
numbers you have entered.

ALL BROTHER

MEMORY 100%

DIALLING

SEND P.01 STD

FOR Y OUR INFORMATION

Getting Familiar with the Broadcasting Function

1. To stop the broadcast in progress, press Stop.

2. If the line is busy or for some other reason a connection could not be made during
broadcasting, the fax machine will automatically re-dial the number.

3. If the memory is full, press Stop to abort the job or pr ess Start to send the portion that is
in the memory (if more than one page has been scanned.)

Helpful Hints

* Use the Tel-Index to help you choose the numbers you want to broadcast to. (See chap. 5.)
* After transmission is completed, a Broadcast Report will be printed automatically to let you

know the result of the transmission.

Sending by Multi-Transmission

Use multi-transmission for sending several different faxes to several destinations at once.
For example, you can automatically fax “Document A” to one destination and “Document
B” to another destination.

This is not to be confused with Broadcasting, which is sending a document to many
destinations.

If you wish, you can combine this function with broadcasting so that you can fax different
documents to different lists of people at the same time. To do this, store various sets of
documents in memory. Then automatically your machine will fax “Document A” to one list
of people and “Document B” to another list of people. You can preset 3 different documents
including timer transmission in memory.

6-10

SENDING FAXES

KEYS TO PRESS

1. Insert “Document A” into the feeder .

2. Press Shift + Memory together to

send by multiple transmission.
The display shows remaining
memory.

3. Enter the fax number. (Or a series of

numbers if you are broadcasting.)

4. Press Start to start scanning

documents.

5. Insert “Document B” within 30

seconds after “Document A” has
been scanned. (If you wait more than
30 seconds to scan another
document, the machine will begin to
send the document(s) it has in
memory.)

6. Repeat the step 2, 3, 4.

7. Insert document “C” within 30

seconds of document “B” being
scaned. (If, after 30 seconds there are
no further pages, your fax machine
starts sending documents “A” and
“B”).

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

FAX: NO. & START

COPY: PRESS COPY

MULTI TX 100%

ENTER FAX NO.

SWISS OFFICE

MULTI TX 100%

09/12 15:27 FAX

ENTER FAX NO.

THEN PRESS START

MULTI TX 70%

8. Repeat steps 2, 3 and 4.

9. After 30 seconds, your fax machine

will start sending the documents in
scanned order.

Helpful Hints

1. If you press only Memory instead of Shift + Memory for the last document, your fax machine

will start dialling without waiting for 30 seconds.

2. Multi-transmission is available for up to three destinations, however the total number includes
Timer transmissions. If you set one timer transmission, multi transmission is only available for
two destinations.

6-11

DIALLING

SENDING FAXES - CHAPTER 6

Interrupting the Timer and Polled Job

Y ou can send a fax without cancelling the timer or polled waiting (see chap. 8) with documents
in the feeder by “interrupting” it. When you interrupt the timer to send a “new” set of
documents, the fax machine does not automatically re-dial the number if it is busy. Also,
you cannot use the function mode when you are interrupting the timer or polled waiting.

Example: TIMER WAITING with a document in the feeder.

KEYS TO PRESS THE DISPLAY WILL SHOW:

TIMER WAITING

1. Press Menu.

2. Press 0.

3. Wait for two seconds.

4. Remove documents from the fax
machine.

5. Place the “new” documents into the
feeder.

6. Enter the new fax number for the
documents you are sending now then
press Start.

7. After the transmission is finished,
place the “old” documents back into
the feeder.

1.TEMP.SETTINGS

0.INTERRUPT

REMOVE DOCUMENT

INSERT DOCUMENT

FAX OR COPY

MENU 0 TO RESET

DIALLING

SEND P.01 STD

INSERT DOCUMENT

FAX OR COPY

8. Press Menu and 0 to restore the
timer.

MENU 0 TO RESET

0.INTERRUPT

TIMER WAITING

6-12

SENDING FAXES

Cancelling a Job

Use the cancel job function to permanently remove scheduled tasks such as polling or polled
job (see chap. 8) and timer job (delayed sending) from your fax machine.

Example: TIMER WAITING with documents in the feeder.

KEYS TO PRESS THE DISPLAY WILL SHOW:

TIMER WAITING

1. Press Menu.

2. Press 2.
Any waiting jobs that have been set
up will appear in the display.
In the event that no jobs are waiting
to be processed, a “NO JOB
WAITING” message will appear in
the display.

3. Use Z (left arrow) or X (right
arrow) to select the job you wish to
cancel.

4. Press Set.

5. Press 1 to cancel the selected job, or
2 to exit without cancelling.
If 1 is selected, the job will be
cancelled and the next job in the
queue will appear in the display.

6. To cancel the next job, press 1 again.
To exit, simply press 2.

1.TEMP.SETTINGS

2.CANCEL JOB

19:45 SWISS OF

SELECT { } & SET

19:45 SWISS OF

19:45 SWISS OF

1.CLEAR 2.QUIT

6-13

SENDING FAXES - CHAPTER 6

D) FAX TRANSMISSION OPTIONS

Setting the Overseas Mode

If you experience difficulty with sending faxes overseas, you may want to use the Overseas
mode. Using the Overseas mode is an effective way to send faxes overseas.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Insert the documents into the feeder.

2. Press Menu.

3. Press 1.

4. Press 6.

5. Press Z (left arrow) or X (right
arrow) to switch to ON.

6. Press Set.

7. Press Stop to exit.

FAX: NO. & START

COPY: PRESS COPY

1.TEMP.SETTINGS

1.TEMP.SETTINGS

6.OVERSEAS MODE

OVERSEAS:OFF

SELECT { } & SET

OVERSEAS:ON

6.OVERSEAS MODE

ENTER FAX NO.

8. Then start the fax sending operation.

After sending your fax, the overseas
mode will switch itself OFF.

THEN PRESS START

6-14

SENDING FAXES

Setting Your Fax Machine for Multiple Resolution Transmission

This is a temporary setting for the current transmission job only.
Y ou can set the resolution of the documents you send by pressing Resolution. Once you set

the resolution, all the pages will be sent at the same resolution. However, there may be
times when you want to send some pages at one resolution, such as “standard”, and other
pages in another resolution, such as “photo.” If you send all pages in photo resolution, for
instance, it would take a great deal of time. It is better to specify the resolution for each page
to minimise transmission time. This is made possible by using the 1.TEMP. SETTINGS
function.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Insert the documents into the feeder.

2. Press Menu.

3. Press 1.

4. Press 5.

5. Press Z (left arrow) or X (right
arrow) to find the resolution you
want for the first page of your
documents.
Example: FINE.

6. Press Set.
Return to step 5 for setting the
resolution for page 2 and the
following pages.

FAX: NO. & START

COPY: PRESS COPY

1.TEMP.SETTINGS

1.TEMP.SETTINGS

5.RESOLUTION

PAGE 01:STANDARD

SELECT { } & SET

PAGE 01:FINE

PAGE 02:FINE

7. When you finish setting the
resolution for all your pages, press
Stop.

6-15

FAX: NO. & START

COPY: PRESS COPY

SENDING FAXES - CHAPTER 6

8. Enter the fax number.

9. Press Start.

The resolution will revert to
ST ANDARD after the documents have
been sent.

Sending a Fax with an Electronic Cover Page Message

An automatic Cover Page will allow you to send details of where the fax is going (“TO :”),
the sender (“FROM :”) and when it was sent. This is what the Cover Page looks like:

09/12/1997 15:25

=== COVER PAGE ===

TO: SWISS OFFICE E

FAX: [phone]

FROM:

03 PAGE[S] TO FOLLOW
COMMENT: PLEASE CALL

BROTHER E
FAX: [phone]
TEL: [phone]

(1) The “TO” information comes from the One-Touch or the Speed-Dial memory. If you

are dialling manually or broadcasting, the name of the destination will be left blank.
(2) The “FROM” information comes from the Station ID.
(3) The number of pages you are sending. When Cover Page is sent each time by using the

automatic settings, the number of pages will be left blank.

If you have used the temporary Cover Page setting, the number of pages you entered

will be listed.
(4) Your comments. You may customise the comments.

When Using the Cover Page Temporarily

KEYS TO PRESS THE DISPLAY WILL SHOW:

(1)

(2)

(3)
(4)

1. Insert the documents into the feeder.

2. Press Menu.

09/12 15:25 FAX

FAX: NO. & START

COPY: PRESS COPY

1.TEMP.SETTINGS

6-16

SENDING FAXES

3. Press 1.

4. Press 7.

5. Press Z (left arrow) or X (right

arrow) to select ON or OFF.
Example: ON.

6. Press Set.

7. Press Z (left arrow) or X (right

arrow) to select the comment you
want.
Example: 2.PLEASE CALL.

8. Press Set.

1.TEMP.SETTINGS

7.COVERPAGE

COVERPAGE:OFF

SELECT { } & SET

COVERPAGE:ON

1.NOTE OFF

SELECT { } & SET

2.PLEASE CALL

TOTAL PAGES? :00

9. Enter the number of pages you are

sending. (Enter “0” to leave the
number of pages excluding the cover
page blank.)

10.Wait for two seconds.

11.Press Stop to exit.

12.Enter the fax number.

13.Press Start.

TOTAL PAGES? :02

7.COVERPAGE

ENTER FAX NO.

THEN PRESS START

SWISS OFFICE

DIALLING

SEND COVERPAGE

SEND P.01 STD

6-17

SENDING FAXES - CHAPTER 6

FOR Y OUR INFORMATION

The Comments Selection on the Cover Page

You can choose one comment from a choice of 6. The first option is to send no comment at
all. The next 3 are built-in comments, and the last two ar e ones you can enter yourself. (For
more information see below “Customising Your Cover Page Comment”.)

1. NOTE OFF

2. PLEASE CALL

3. URGENT

4. CONFIDENTIAL

5. (Your own customised comment up to 27 characters).

6. (Your own customised comment up to 27 characters).

Customising Your Cover Page Comment

You can customise the comment on your Cover Page as follows:

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 7.

3. Press 7.

4. Press Z (left arrow) or X (right

arrow) to select 5 or 6 where you
wish to store a comment.
Example: 5.

5. Press Set.

6. Enter your customised comment by

using the number keys (up to 27
characters).
(See chap. 3 for more details.)
Example: TOP SECRET.

7. Press Set.

8. Press Stop to exit.

1.TEMP.SETTINGS

7.SETUP SYSTEM

7.COVERPAGE NOTE

5.

SELECT { } & SET

5.

5._

ENTER & SET

5.TOP SECRET

7.COVERPAGE NOTE

6-18

SENDING FAXES

Printing the Cover Page

You can print a Cover Page to check the format.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 3.

3. Press 4.

3.PRINT REPORTS

4.COVERPAGE

PRESS START KEY

4. Press Start.

PRINTING

To Always Send a Cover Page

If you often send an automatic Cover Page, you can set it to ON to avoid having to set up
the details of the Cover Page each time. Here is how you can switch the setting for the
automatic Cover Page to ON or OFF:

KEYS TO PRESS

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 5.

3. Press 3.

4. Press Z (left arrow) or X (right

arrow) to choose ON or OFF.
Example: ON.

6-19

1.TEMP.SETTINGS

5.USER OPTIONS

3.COVERPG ON/OFF

COVERPAGE:OFF

SELECT { } & SET

COVERPAGE:ON

SENDING FAXES - CHAPTER 6

5. Press Set.

1.NOTE OFF

SELECT { } & SET

6. If you selected ON, you need to

select a comment, by pressing Z
(left arrow) or X (right arrow).

Example: 2.PLEASE CALL.

7. Press Set.

8. Press Stop to exit.

2.PLEASE CALL

3.COVERPG ON/OFF

FOR Y OUR INFORMATION

Sending an Automatic Cover Page

If you have the Cover Page ON/OFF setting to ON, the total number of pages will not be
printed on the Cover Page. Also, the comment you selected when you set it to ON will be
printed on all the Cover Pages you send.

Sending a Fax When the Cover Page Is ON

KEYS TO PRESS

THE DISPLAY WILL SHOW:

1. Insert the documents into the feeder.

The display will say “COVERP AGE
ON” for one second.

2. Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.

3. Press Start.

Your machine will begin transmit­ting the Cover Page and original
document.

09/12 15:25 FAX

COVERPAGE ON

FAX: NO. & START

COPY: PRESS COPY

SWISS OFFICE

DIALLING

SEND COVERPAGE

SEND P.01 STD

6-20

SENDING FAXES

Sending a Fax with Call Reservation

You can send a fax and then talk to the recipient using the Call Reservation feature. After
your fax has been printed on the receiving end, the receiving fax machine will ring as if it
were receiving a telephone call. If the recipient picks up the handset, your fax machine will
ring. Then you can pick up your handset and start a conversation. If you have both Call
Reservation and Call Back Message set to ON and the recipient does not pick up the handset
when it rings, your fax machine will leave a fax message asking them to call you.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Insert the documents into the feeder.

2. Press Menu.

3. Press 1.

4. Press 3.

5. Press Z (left arrow) or X (right

arrow) to select Call Reservation ON
or OFF.
Example: Call Reserve ON.

6. Press Set.

FAX: NO. & START

COPY: PRESS COPY

1.TEMP.SETTINGS

1.TEMP.SETTINGS

3.CALL RESERVE

CALL RESERVE:OFF

SELECT { } & SET

CALL RESERVE:ON

CALL MESSAGE:OFF

7. Press Z (left arrow) or X (right

arrow) to select Call Back Message
ON or OFF.
Example: Call Back Message ON.

8. Press Set.

6-21

SELECT { } & SET

CALL MESSAGE:ON

3.CALL RESERVE

SENDING FAXES - CHAPTER 6

9. Press Stop.

10.Enter the fax number. You can use

number-keys dialling, One-Touch
dialling, Speed dialling, or Tel­Index.

11. Press Start.

12. The machine will send the fax. If

your handset rings when all pages
have been transmitted then pick up
your handset.

09/12/1997 15:25

=== CALL BACK MESSAGE ===

TO: SWISS OFFICE R
FAX: [phone]

FROM:

BROTHER T

ENTER FAX NO.

THEN PRESS START

SWISS OFFICE

DIALLING

PLEASE CALL AT [TEL]

[FAX]

[phone] Y
[phone] Y

(Example of CALL BACK MESSAGE)

FOR Y OUR INFORMATION

Using the Call Reservation Function

1. There are some fax machines that will not respond to this function.

2. When you use auto re-dialling, you cannot use the Call Reservation function, but if Call
Back Message is ON, your fax machine will leave a Call Back Message to ask the other
party call you.

3. You cannot use Call Reservation with the timer or with the polling function.

4. You must register your Station ID number to set Call Back Message: ON. (See chap.

4.)

Printing the Call Back Message

You can print a sample Call Back Message to check the format.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTING

2. Press 3.

3.PRINT REPORTS

6-22

SENDING FAXES

3. Press 5.

5.CALLBACK MSG.

PRESS START KEY

4. Press Start.

PRINTING

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax
transmission while it is in progress. ECM transmissions are possible only between machines
that both have the ECM feature. If they do, you may send and receive fax messages that are
continually checked for their integrity.

Sufficient memory must be available in your machine for this feature to work.

Error Re-Transmission

Error Re-Transmission is helpful when the receiving machine does not have ECM. Even
though your machine cannot check the integrity of the message, it will resend the page(s)
effected after an error has been caused by accidental noise.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 5.

3. Press 4.

5.USER OPTIONS

4.ERROR RE-TX

ERROR RE-TX:OFF

SELECT { } & SET

4. Press Z (left arrow) or X (right

arrow) to choose either ON or OFF.
Example: ON.

5. Press Set.

6. Press Stop to exit.

- This feature is available only for memory transmission using Memory key.

ERROR RE-TX:ON

4.ERROR RE-TX

6-23

SENDING FAXES - CHAPTER 6

Next-FAX Reservation

Y ou can use Next-F AX Reservation for sending a fax when the fax machine is busy receiving
or transmitting from memory. This function saves you from having to wait until the incoming
fax has printed or the fax stored in the memory has finished transmission. To use the Next­FAX Reservation feature insert the documents as you normally would and follow a few
other simple steps.

KEYS TO PRESS

THE DISPLAY WILL SHOW:

RECEIVE P.01 STD

1. Insert the documents into the feeder.

ENTER No & START

2. Enter the fax number.

3. Press Start.

4155551234

PRESS SET

4. Press Set.

NEXT-FAX RESERVD

DIALLING

- If a One-Touch or Speed-dial number is selected that is not stored, a warning beep will

sound.

FOR Y OUR INFORMATION

1. Next-FAX Reservation cannot be used when there are documents in the document feeder
awaiting timer transmission or polled waiting or when the interrupt function is in use.

2. When you are making a call using Next-FAX Reservation, you can dial manually, or use
One-T ouch, Speed-Dial, or Redial. However , when you use One-Touch dialling, the screen
will only display the number of the One-Touch number you are using, such as “*01”
and not the name of the person you are calling. Similarly , if you use Speed- dialling, the
screen will show you only the Speed-Dial number, such as “#02”.

3. You can set the resolution for Next-FAX Reservation by pressing Resolution, but you
cannot change any settings using the Menu key. (For example you cannot change a
setting for multiple resolution transmission by using function mode.)

4. To cancel a Next-FAX Reservation, remove the documents and press Stop.

6-24

RECEIVING FAXES AND OTHER CALLS

Chapter 7. RECEIVING FAXES AND OTHER CALLS

A) BASIC SETUP TO RECEIVE FAXES

Selecting an Answer Mode

There are 4 answer modes for your fax machine. You can choose one by pressing Mode
repeatedly until you find the mode you want.

Choose one that suits your needs.
(The indicator lights are available only on the FAX 1030 Plus: means light off.

means light on. On the Fax 1020 Plus the receive mode is shown on the display.)

Answer Mode LCD For

1. FAX Dedicated fax use. Telephone line and

09/12 15:25 FAX

fax line are separate.

FAX
TAD
F/T

If you use your telephone line exclusively for sending and receiving faxes, you
may want to use FAX mode. In this mode, you can receive all your incoming
faxes automatically.

2. F/T Both fax and telephone use. When you

09/12 15:25 F/T

share one line for your telephone and
fax machine.

FAX
TAD
F/T

If you want to use your telephone line for both fax and telephone, you may want
to choose F/T mode. In F/T mode, your fax machine will answer incoming faxes
automatically.

3. MANUAL You must answer each call manually.

09/12 15:25 MAN

Use this mode mainly for the telephone
operation.

FAX
TAD
F/T

If you want to answer each incoming call yourself, choose MANUAL mode.

4. TAD For use with an external TAD

09/12 15:25 TAD

(Telephone Answering Device), when
you are not at home.

FAX
TAD
F/T

When you use your fax machine together with a telephone answering machine,
choose TAD mode.

7-1

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

Automatic Fax Only Reception (FAX Mode)

You can automatically receive all your faxes in Automatic Fax Reception mode (FAX light
is ON). Select this mode by pressing Mode.

Manual Reception (MANUAL Mode)

When you set the Answer Mode to manual, you must answer each incoming call yourself.
Here is what you should do when using MANUAL Mode:

If You Get a... Then You Should...

1. Phone call Talk as you normally would.

2. Phone call and request Press Start when finished talking, and replace the handset.
to send a fax Note: Sender must also press Start.

3. Fax tone... Press Start, and replace the handset.

Fax Detect

When you use this feature, you don’t have to press Start, but need to wait for several
seconds quietly, when you answer a fax call. Just replace the handset after your fax machine
begins to receive the fax. Selecting “ON” allows the machine to receive fax calls
automatically, even if you lift the handset of an extension. Selecting “SEMI” lets the fax
machine receive the call only if you’ve answered it at the fax machine. Selecting “OFF”
means you’ll have to activate the fax machine yourself by pressing Start or entering the
remote activation code from an extension phone.

1. Press Menu.

2. Press 7.

3. Press 6.

4. Press Z (left arrow) or X (right

arrow) to choose ON, SEMI or OFF .
Example: SEMI.

THE DISPLAY WILL SHOW:KEYS TO PRESS

09/12 15:25 FAX

1.TEMP.SETTINGS

7.SETUP SYSTEM

6.FAX DETECT

FAX DETECT:ON

SELECT { } & SET

FAX DETECT:SEMI

7-2

RECEIVING FAXES AND OTHER CALLS

5. Press Set.

6.FAX DETECT

6. Press Stop.

Y ou can pick up the call on any phone on the same line, but if it is a fax call and you hear the
fax calling tone (CNG tone) in the background, then replace the handset. You can also set
Fax Detect to OFF, pick up the fax machine handset and press Start.

When you pick up;
FAX-1020 Plus/

1030 Plus handset
The external

Tel handset
The extension

Tel handset

• means the FAX Detect will work

• ✕ means the FAX Detect will not work

• If you have a fax modem which is connected in parallel to the same line as the fax
machine, the machine may wrongly detect the fax calling tone (CNG tone) that the fax
modem sends to the line as incoming fax call and go into the receiving mode. In this
case it is recommended to set FAX DETECT to SEMI or OFF.

• Sometimes your fax machine may detect your voice and/or your caller ’s voice as a
CNG tone by mistake. If it occurs often on your fax, set the Fax Detect ‘OFF’.

• In cases where Fax Detect does not work, even after you have kept quiet for several
seconds, you should activate the machinery manually by presseing the Start button or
entering the remote activation code.

ON SEMI OFF

✕

✕✕

✕✕

You should replace the handset after

The screen displays ‘RECEIVE’.

The screen displays “RECEIVE” or the CNG
tone stops for more than 5 seconds.

You heard the “chirps”.

Note: For an explanation of the differences between external and extension telephones,

please see page 7-12.

Setting the Ring Delay

You can set up the number of rings before the fax machine will answer automatically in
FAX and F/T mode.

KEYS TO PRESS

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 6.

7-3

6.TEL OPTIONS

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

3. Press 2.

4. Press Z (left arrow) or X (right
arrow) repeatedly until you find the
number of rings you want.
Example: 03.

5. Press Set.

6. Press Stop to exit.

2.RING DELAY

RING DELAY:02

SELECT { } & SET

RING DELAY:03

2.RING DELAY

7-4

RECEIVING FAXES AND OTHER CALLS

The F/T Switch (F/T Mode)

When you share one line for your telephone and fax machine, in the F/T switch mode, the
fax machine can determine whether an incoming call is a fax or a telephone call. (See
diagram below.)

Incoming Call

The fax machine
picks up after ring
delay elapses.

The fax machine picks up
the call and automatically
detects whether it is a fax
or voice call.

Fax call Fax call Voice callVoice call

Fax reception is
automatically
activated.

The fax message
is received.

All extensions in the home
will ring for a period
depending on your ring
delay setting (user
selectable).

Only the fax handset
rings, (double ring)
for you to pick up.
The fax will ring for
several seconds,
depending on your
F/T ring time setting
(user selectable).

You pick up any
extension within ring
delay period.

If FAX DETECT is ON, the fax
machine will determine if it is
a fax call or not. If it is OFF,
you must manually determine
if it is a voice or fax call.

If FAX DETECT is ON,
the fax machine will
start receiving faxes
automatically, if it is
OFF, press Start on the
fax machine.

Talk as
normal.

The caller may
hang up.

The caller stays
on the line through
the entire 10-60 second
ring time.

You pick up the
handset and press
TEL/Speakerphone.

Talk as normal.

Please note that some faxes cannot be received automatically in F/T mode, because some
fax machines do not send the standard Group 3 calling tone (“CNG”).

IMPORTANT! This machine does not re-generate ringing conditions to any extension
telephones. Any such extension telephones will only ring during the time set on the ring
delay period. After the period has expired, only the fax machine will ring. The fax machine
will ring depending on the F/T ring time you have selected.

7-5

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

Setting the F/T Ring Time

Once the fax machine has answered the call and has determined that it is a voice call, you
can specify the amount of time that it will ring before a fax tone is finally generated. This
period can be 10, 20, 30, or 60 (for U.K.) or 10, 20, 30 or 45 (for Ireland) seconds.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

1.TEMP.SETTINGS

2. Press 6.

3. Press 4.

6.TEL OPTIONS

4.F/T RING TIME

RING TIME:20 SEC

SELECT { } & SET

4. Press Z (left arrow) or X (right
arrow) repeatedly until you find the
setting you want.
Example: 10 sec.

5. Press Set.

6. Press Stop to exit.

RING TIME:10 SEC

4.F/T RING TIME

Recording an F/T Outgoing Message (OGM) (Only f or FAX 1030 Plus)

Y ou can store an outgoing message in your fax machine so that callers know what to do. For
example, you can leave a message that says:

“Hello, please wait, we are trying to connect you. If you wish to send a fax, please wait until
you hear a fax tone and press the Start key, or , enter *51 [your three-digit remote activation
code] and press the Start key.”

KEYS TO PRESS THE DISPLAY WILL SHOW:

1. Press Menu.

2. Press 8.

09/12 15:25 FAX

1.TEMP.SETTINGS

8.SETUP TAD

7-6

RECEIVING FAXES AND OTHER CALLS

3. Press 6.

4. Press Z (left arrow) or X (right
arrow) repeatedly until you get the
F/T MSG.

5. Press Set.

6. Press Record and then pick up the
handset.

7. Record a message within 20
seconds.

8. Press Stop. The recorded message
is played automatically.

KEYS TO BE PRESSED

9. Press Stop to exit.

6.OGM

TAD MESSAGE

SELECT { } & SET

F/T MESSAGE

REC/ERASE/PLAY?

RECORD OGM:00/20

RECORD OGM:15/20

RECORD OGM:20/20

PLAYING OGM

F/T MESSAGE

SELECT { } & SET

Helpful Hints

It is not necessary to have an outgoing message. The F/T mode will work fine without one. It is only
to help the caller understand the status of your machine.

7-7

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

Smoothing

The smoothing feature enhances the appearance of incoming faxes by making jagged edges
smooth and takes no additional time. This function does not apply to outgoing faxes, or to
lists or reports you print. The initial setting is ON.

KEYS TO PRESS

1. Press Menu.

2. Press 5.

3. Press 1.

4. Press Z (left arrow) or X (right
arrow) to choose ON or OFF.
Example: OFF.

5. Press Set.

6. Press Stop to exit.

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1.TEMP.SETTINGS

5.USER OPTIONS

1.SMOOTHING

SMOOTHING:ON

SELECT { } & SET

SMOOTHING:OFF

1.SMOOTHING

Printing a Reduced Size Copy of the Incoming Document

You can avoid separating data even if the document is longer than the recording paper by
using this function to print a reduction of the document. There are two types of reduction:
Auto Reduction and Fixed Reduction.

Using Auto Reduction Ratio

Depending on the size of the original incoming document pages, the machine will attempt
to reduce each incoming page onto one page of recording paper. The machine will
automatically calculate the reduction ratio by taking into account the size of the incoming
document and the size of the recording paper.

Fixed Reduction

The incoming document will be reduced at a fixed reduction ratio regardless of the size of
the recording paper. The reduction ratios can be selected from among four choices: 100%,
93%, 87% or 75%.

7-8

RECEIVING FAXES AND OTHER CALLS

KEYS TO PRESS

1. Press Menu.

2. Press 5.

3. Press 5.

4. Press Z (left arrow) or X (right
arrow) to select the reduction ratio
you want :

- If you want Auto Reduction,

choose “AUTO”.

- Choose 93%, 87% or 75% if you

want Fixed Reduction.

- Choose 100% if you want to

record the same size.

Example: 93%

THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1.TEMP.SETTINGS

5.USER OPTIONS

5.REDUCTION

REDUCTION:AUTO

SELECT { } & SET

REDUCTION: 93%

5. Press Set.

6. Press Stop to exit.

5.REDUCTION

NOTICE

• When you use Auto Reduction to reduce incoming documents to fit on one page of
recording paper, you can do so only as long as the original document is not longer than
35 cm (legal size). If the original is longer than legal size, the data will not be reduced
and will carry over to print on a second page.

• When you use Auto Reduction and you receive an incoming document that is smaller
than your recording paper, no reduction will take place, and you will get the same size
recorded.

Speaker Volume

There are three settings available for the speaker volume, OFF , LOW, MEDIUM, or HIGH.
This setting controls the volume of the fax machine’s speaker, which is connected to the
phone line. The initial setting is LOW.

7-9

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 6.

3. Press 3.

1.TEMP.SETTINGS

6.TEL OPTIONS

3.SPEAKER VOLUME

SPEAKER:LOW

SELECT { } & SET

4. Press Z (left arrow) or X (right
arrow) to choose a setting either
OFF, LOW, MEDIUM, or HIGH.
Example: HIGH.

5. Press Set.

6. Press Stop to exit.

(Only for FAX 1030 Plus)

If you want to change the speaker volume during a call using Speaker Phone or while
playing a message, use the control panel keys shown below.

Resolution Mode

SPEAKER:HIGH

3.SPEAKER VOLUME

Press

Ring Volume

You can set the ring volume to either OFF, LOW, MEDIUM or HIGH. The initial setting is
MEDIUM.

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 6.

3. Press 5.

1.TEMP.SETTINGS

6.TEL OPTIONS

5.RING VOLUME

7-10

RECEIVING FAXES AND OTHER CALLS

RING VOLUME:MED

SELECT { } & SET

4. Press Z (left arrow) or X (right
arrow) to choose either OFF , LOW,
MEDIUM, or HIGH.
Example: LOW.

5. Press Set.

6. Press Stop to exit.

Helpful Hints

Even if you select OFF, the ring volume is set LOW for F/T ringing, Call Reservation ringing.

RING VOLUME:LOW

5.RING VOLUME

Reception into Memory

As soon as the paper cassette becomes empty during fax reception, the LCD will display
“CHECK PAPER”; please add more paper in this case (see chap. 1).

If the MEMORY RECEPTION switch is ON at this time...

The current fax reception will continue, with the remaining page(s) being stored in memory ,
subject to available memory. Subsequent incoming faxes will also be stored into memory
until the memory is full, following which no further incoming fax calls will be automatically
answered; all data will be printed as soon as fresh paper is put in the paper cassette.

If the MEMORY RECEPTION switch is OFF at this time...

The current fax reception will continue, with the remaining page(s) being stored in memory ,
subject to available memory. Subsequent incoming fax calls will not be automatically
answered until fresh paper is put in the paper cassette. The last fax received will be printed
as soon as fresh paper is put in the cassette.

1. Press Menu.

2. Press 5.

3. Press 6.

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KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1.TEMP.SETTINGS

5.USER OPTIONS

6.MEM.RECEIVE

MEM.RECEIVE:OFF

SELECT { } & SET

RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

4. Press Z (left arrow) or X (right
arrow) to select ON or OFF.
Example: ON.

5. Press Set.

6. Press Stop to exit.

MEM.RECEIVE:ON

6.MEM.RECEIVE

B) REMOTE ACTIVATION

What is Remote Activation?

You can remotely activate your machine to go to fax receiving mode from an external
phone (a phone connected downstream of your fax machine), provided the phone has touch­tone dialling capability.

FOR Y OUR INFORMATION

Connecting an External or Extension Telephone to the Unit

You may connect an external telephone to your fax machine, as shown below. An extension
phone is a telephone that is plugged into a separate wall jack on the same line.

External
Telephone

Extension
Telephone

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RECEIVING FAXES AND OTHER CALLS

Operation from an External or Extension Telephone

If you answer a fax call on an external or extension phone, you can make your
machine take over by using the Activation Code. When you press the Activation
Code

If the machine answers a voice call and double-rings for you to take over, use the
Deactivation Code # 5 1 to take the call at an extension phone. The Deactivation
Code is used only in F/T mode.

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the
machine phone, press Start, then hang up. At an extension phone, press
for fax receiving tones (chirps), then hang up. At an external phone, press
wait for the phone to be disconnected (the screen displays RECEIVE) before you
hang up. (Your caller will have to press Start to send the fax.)

If you accidentally pick up an extension phone when a fax message is being
received, you may disrupt the transmission or render some portions unreadable.

Extension telephones are not permitted in some countries, in such a case the
deactivation code will not work.

5 1, the machine starts to receive a fax.

5 1, wait

5 1 and

The Remote Activation Code also can be used by your callers. When you are using
an external TAD, your outgoing message (OGM) should end with the statement “to
send a fax, press

5 1”.

For F/T (Fax/Tel) Mode Only

When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo­ringing) to alert you to a voice call. If you’re at the machine, you can lift the handset
to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring
Time and press # 5 1 between the F/T pseudo-rings. If no one is on the line, or if
someone wants to send you a fax, send the call back to the machine by pressing

5 1.

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RECEIVING FAXES AND OTHER CALLS - CHAPTER 7

Troubleshooting

Sometimes other equipment on your phone line reserves a key that is in the Activation or
Deactivation code. (Some answering machines reserve the “*” key .) If the code you use to
retrieve messages from your answering machine causes the line to be disconnected, try
changing the Remote Codes. Change *51 to ### and #51 to 111. The Remote Activation
and Deactivation Codes may not work with some telephone systems or telephone sets.

NOTE: If you accidentally pick up an extension phone when a fax message is being

received, you may disrupt the transmission or render some portions unreadable.

Changing and Registering Remote Codes

KEYS TO PRESS THE DISPLAY WILL SHOW:

09/12 15:25 FAX

1. Press Menu.

2. Press 7.

3. Press 5.

4. Press Z (left arrow) or X (right
arrow) to choose ON or OFF.
Example: ON.

5. Press Set.

6. Enter new remote code to activate.
(The factory setting is “*51”.) Then
wait for 2 seconds.

7. Enter a new remote deactivation
code. (The factory setting is “#51”.)

8. Wait for 2 seconds.

9. Press Stop to exit.

1.TEMP.SETTINGS

7.SETUP SYSTEM

5.REMOTE CODE

REMOTE ACT.:OFF

SELECT { } & SET

REMOTE ACT.:ON

ACT.CODE:*51

DEACT.CODE:#51

5.REMOTE CODE

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RECEIVING FAXES AND OTHER CALLS

C) CONNECTION TO A TELEPHONE ANSWERING DEVICE (TAD)

How to Use External TAD with the Unit (The TAD Mode)

When you leave your fax machine set in TAD mode, phone calls will be answered by the
externally connected telephone answering device; fax calls will subsequently be received
automatically provided they come from a machine which sends standard group 3 fax CalliNG
tone (CNG).

FOR YOUR INFORMATION

Connecting an External TAD to the Unit

You may connect an external TAD to your fax machine, as shown below.

TAD

Helpful Hints

When You Use TAD Mode

1. Y ou can inform callers befor ehand that if they call manually and get your telephone answering
device when they want to send a fax, all they have to do is press their START or FAX key.

2. Another alternative is to record a T AD outgoing message that says, for example, “This answering
machine is connected to a fax unit. If you wish to leave a voice message, please speak after
beep. If you wish to send a fax message, please press your start key or enter (r emote activation
code) on your touch tone dial and press Start key. Thank you.”

3. You need to erase the incoming messages on your external telephone answering device when
it’s full, or the TAD will not answer any calls, faxes or otherwise.

4. If you have a FAX 1030 Plus, set Message Store (function menu 8-1) to VOICE: EXT mode (see
chapter 10).

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