Brother FAX-1030E User Manual

USER’S GUIDE

FAX-1020e

FAX-1030e

Using This Manual

Thank you for purchasing a Brother fax machine (FAX).

This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your machine can print a Help List. Make sure that there is no document in the ADF, and press Memory/Reports and 1 to print a list of basic operational steps and functions.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature by checking the Index at the back of this manual. Also, throughout this manual, you will see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Symbols Used In This Manual

Note or additional information.

The machine would be damaged or would not work correctly if this is not observed.

Warnings detail precautions you must take to avoid possible personal injury.

i

User-Friendly Programming

We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page i.)

Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

A complete list of the function selections, options, and settings that are available is provided in the appendix of this manual. (See Menu Mode & Menu Selection Table, page 86.)

Function Mode

You can access the Function Mode by pressing Menu/Set.

When you enter the Function Mode, your machine displays a list of main menu options from which you can choose. These options appear one after the other on the display. Select an option by pressing Menu/Set when the option appears on the LCD.

You can “scroll” more quickly through options by pressing . When the screen displays your selection, press Menu/Set. (Use to scroll backward if you passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)

When you finish a function, the screen displays ACCEPTED.

If you want to exit the Function Mode, press Stop/Exit.

Alternating Displays

The LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you will probably see most often is shown below, showing you that when you place a document in the feeder, you can either dial a number to send it as a fax or press the copy key to make a copy of the document.

FAX: NO. & START

COPY: PRESS COPY

ii

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

iii

Table of Contents
	Using This Manual
	User-Friendly Programming
	Table of Contents ...............................................................................	iv
PREPARATION AND SIMPLE USE GUIDE
	Preparation and Simple Use Guide
	Advice for Preparation and Simple Use Guide ...................................	4
	FAX-1020e Control Panel Overview ................................................	10
	FAX-1030e Control Panel Overview ................................................	12
BASIC USE
Chapter 1	Setup
	Initial Settings....................................................................................	14
	Custom Settings.................................................................................	15
	Setup Quick Dial Numbers for Easy Dialling ...................................	18
Chapter 2	Sending a Fax
	Scanning Adjustment.........................................................................	21
	Sending Operation .............................................................................	21
	Dialling a Number .............................................................................	22
Chapter 3	Receiving a Fax
	Answer Mode Settings ......................................................................	24
	Receiving a Fax .................................................................................	27
Chapter 4	Making Copies
	Copy Functions..................................................................................	29
Chapter 5	Telephone
	Making a Call ....................................................................................	31
	Answering a Call ...............................................................................	33
Chapter 6	Printing Reports
	Transmission Report and Journal Setting..........................................	34
	Using the Reports Key.......................................................................	35

iv

ADVANCED USE
Chapter 7	Advanced Sending
	Advanced Operations.........................................................................	36
Chapter 8	Advanced Receiving
	Operation from an External or Extension Telephone ........................	45
	Telephone Services ............................................................................	47
Chapter 9	Polling
	Polling Receive ..................................................................................	51
	Polled Transmit..................................................................................	53
	Secure Polling ....................................................................................	54
Chapter 10	Remote Fax Options (Only for FAX-1020e)
	Fax Forwarding..................................................................................	55
	Remote Retrieval ...............................................................................	56
Chapter 11	Message Manager (Only for FAX-1030e)
	Message Manager Mode ....................................................................	60
	Fax Forwarding/Paging......................................................................	65
	Remote Retrieval ...............................................................................	67
MAINTENANCE
Chapter 12	Troubleshooting and Maintenance
	Error Messages...................................................................................	72
	Document Jams and Paper Jams ........................................................	74
	Difficulty with Operation...................................................................	76
	Packing and Shipping the Machine....................................................	78
	Regular Maintenance .........................................................................	79
Chapter 13	Important Information
	Important Safety Instructions.............................................................	83
APPENDIX
Chapter 14	Specifications
	Specifications.....................................................................................	85
	Menu Mode & Menu Selection Table ...............................................	86
	Entering Text .....................................................................................	91
	About Fax Machines ..........................................................................	92
	Glossary .............................................................................................	93
	Index ..................................................................................................	96
	Accessory List....................................................................................	99

v

Preparation and Simple Use Guide

Simple steps to prepare and use the machine.

Follow these simple steps below to prepare and use the machine.

However, before you perform these steps, refer to the Important Information (page 83), and Advice for Preparation and Simple Use Guide (page 4).

If you need further information, refer to BASIC USE or ADVANCED USE.

1 Make sure you have the items shown below

Paper Wire			Document
Extension			Support
Telephone			Paper
			Support
Line Cord
Telephone			Printing Cartridge*
			(up to 420 pages A4)
Handset
Handset
Curled Cord
	1	2
One Touch	7	8
	9	10
Name Labels	3	4
	5	6
	11	12
		User’s	Quick Setup Guide
		Guide

* The printing cartridge is already installed in the machine.

Keep the packing materials for possible future transport. If you do not pack the machine properly, it could void your warranty.

2 Read the Quick Setup Guide

Follow the instructions on the Brother Quick Setup Guide to set up the machine.

3 Using the telephone

1Pick up the handset.

2When you hear a dial tone, dial the number, using the dial pad.

3To hang up, replace the handset on its cradle.

PREPARATION USE SIMPLE AND

Preparation and Simple Use Guide 1

4 Setting the Document

■Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is.

■Make sure you insert documents face down, top edge first.

■Adjust the paper guides to fit the width of your document.

Paper Guides

■The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the fax machine. Use standard (64 g/m2~90 g/m2) paper when using the ADF; if you

are using heavier paper, feed each sheet individually to prevent paper jams.

■Press Resolution (before you send the fax) to select the resolution for the document you are sending. If you wish to send in STANDARD resolution, i.e. a general fax with no graphics, then the default is STANDARD, and the resolution button need not be pressed. (See

Resolution, page 21.)

• DO NOT use, curled, wrinkled paper, folded, ripped paper, or paper with staples, paper clips, paste, or tape attached.

• DO NOT use, cardboard, newspaper, or fabric.

•DO NOT use paper on which correction fluid has been used.

•Make sure documents written with ink are completely dry.

5 Sending a fax automatically

1Insert the document face down in the ADF.

2Enter the fax number you want to call.

3Press Fax Start.

IMPORTANT: Do not pick up the handset.

2

6 Making a Single Copy

1Insert the document face down in the ADF.

2Press Copy.

3Press Copy. (See Making Copies, page 29.) To cancel, press Stop/Exit.

Your machine cannot scan anything closer than 4 mm from the edge of the paper.

Do NOT pull the paper while copying is in progress.

7 Setting up the Answer phone (TAD)

1Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.

2Press or to select ON (or OFF), and press Menu/Set. The screen prompts you to choose a VOICE setting.

3Press or to select your setting from the list (ON, OFF or EXT), and press Menu/Set when the screen displays your selection.

4Press Stop/Exit.

5Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.

6Press or to reach TAD MESSAGE.

This is the only setting you can select if you want to turn the Message Manager on.

7Press Menu/Set.

8Press or to select RECORD MSG and press Menu/Set.

9Pick up the handset to record a message.

For example: Hello. We are unable to take your call at this time. Please leave a message after

the tone. If you wish to send a fax, please press 5 1, wait for the fax tones, then press the start button on your machine. (See Recording the Message Manager’s Outgoing Message (TAD MESSAGE), page 61.)

10Replace the handset. The Message Manager plays your OGM.

11Press Stop/Exit.

12Activate Message Manager (TAD) Mode by pressing .

PREPARATION USE SIMPLE AND

Preparation and Simple Use Guide 3

Advice for Preparation and Simple Use Guide

Packing

Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly.

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.

Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid connecting the fax machine near to interference sources such as speakers or the base units of cordless phones.

Connecting the Power Cord

•This fax must be earthed using a 3-pin plug.

• Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.

•Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

Memory Storage

Your machine is equipped with an internal battery which will keep the date and time information for up to about 15 hours (FAX-1030e) or about 9 hours (FAX-1020e) after power has been cut off. After this time, the date and time will be lost and you will have to re-enter the information. In the event of a power failure, all settings in the menus are stored permanently except for the settings that are valid for the next fax only (e.g. contrast, overseas mode).

The FAX-1030e will retain any documents stored into the memory for up to 6 hours after a power interruption.

The FAX-1020e will not retain any documents stored into the memory after a power interruption.

4

Multi-Line Connections (PABXs)

Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the machine in FAX ONLY Mode to receive faxes any time of day or night. (See Receiving a Fax, page 24.)

If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received.

If you are installing the machine to work with a PABX:

1 It is not guaranteed that the unit will operate correctly under all circumstances with a PABX. Any cases of difficulty should be reported first to the company that handles your PABX.

2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

3 The unit may be used with either pulse or tone dialling telephone service.

PREPARATION USE SIMPLE AND

Preparation and Simple Use Guide 5

Using Extension Telephones

It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, remote activation may not operate reliably in such a simple configuration.

This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.

Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration. In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.”

The inadvisable configuration is shown in figure 1 below, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by your contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

EXTENSION

EXTENSION

MASTER

SOCKET

SOCKET

SOCKET

INCOMING

LINE

FAX

NOT RECOMMENDED CONNECTION OF EXTENSION SOCKETS

Fig. 1.

DISCONNECT

EXTENSION

EXTENSION

MASTER

SOCKET

SOCKET

SOCKET

INCOMING

LINE

FAX

FAX MACHINE MUST BE PLUGGED

INTO MASTER SOCKET

RECOMMENDED CONNECTION OF EXTENSION SOCKETS

Fig. 2.

6

Connecting an External Telephone Answering Device (TAD)

Connections

1 You may connect an external TAD to your machine, as shown below.

TAD

TAD

PREPARATION USE SIMPLE AND

2 Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.)

3 Record the outgoing message on your external TAD (see below).

4 Set the external TAD to answer calls.

5 Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-1030e)

6 Set the Answer Mode to TAD:ANSWER MACH.. (Only for FAX-1020e) On FAX-1030e, set the Answer Mode to TAD:MSG MGR.

Do not connect a TAD elsewhere on the same phone line––your machine and TAD will both try to control the line.

Preparation and Simple Use Guide 7

Outgoing Message (OGM) of External TAD

Timing is important in recording this message.

1 Record four seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

2 Try to record the shortest possible message on your telephone answering device (ideally less than 10 seconds).

3 End your message by giving your Remote Activation Code for people sending manual faxes. For example:

“After the beep, leave a message or send a fax manually by pressing 51.”

Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone in manual mode. In these cases you must inform callers that they must enter the remote activation code to send a fax.

Sequence of External TAD Reception

When you leave your machine set in TAD mode, all calls will be answered by the externally connected telephone answering device, and fax calls will be received automatically provided they come from a machine which sends standard Calling tone (CNG).

Incoming Call

The call is picked up by the TAD. (Recommended short TAD ring delay such as 1 or 2 rings.)

	Fax reception is
		Auto dial
	automatically
	activated by	fax call
	fax tone.

The fax message is received on paper.

The external TAD outgoing message begins (recommended length of 10 seconds or less).

Voice call

The caller leaves a voice message on the external TAD.

				The caller must press
	Manual			Start or enter your
				remote activation
	fax call
				code to activate the
				machine and press
				Start.

The fax message is received on paper.

The caller can also send a fax message after the voice message.

8

Connecting an External Telephone

Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below.

Extension

Telephone

External

Telephone

PREPARATION USE SIMPLE AND

Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.

To disconnect the call on the external phone and switch to the fax, lift the handset and press Tel (FAX-1020e) or Speaker phone (FAX-1030e).

Preparation and Simple Use Guide 9

FAX-1020e Control Panel Overview

1

17

2

16

3

15

14

4

5

6

7

8

9

10

11

12

13

1

Shift

9 R

This key is used to access the “7” through

Use this key to gain access to an outside

“12” One Touch numbers.

line and/or to recall the operator or

2

Redial/Pause

transfer a call to another extension when it

Redials the last number called. Also

is connected to a PABX.

inserts a pause in autodial numbers.

0 Search/Mute

3

One Touch Dial Keys

Lets you dial stored phone numbers by

These 6 keys give you access to 12

pressing # and a two-digit number. Also

previously stored phone numbers.

lets you look up numbers stored in the

4

Enlarge/Reduce

dialling memory. Also, lets you put calls

Use this key to enlarge or reduce copies

on hold.

depending on the ratio you select: 150%,

A Receive Mode

125%, 120%, 100%, 93%, 87%, 75% or

Use to select how the fax machine will

50%.

handle incoming calls.

To reduce the image size automatically to

B Resolution

fit on to A4 paper, select AUTO.

Sets the resolution when you send a fax or

5

Sort

make a copy.

Use this key when you want multiple

C Fax Start

copies of a multiple page original in order.

Starts sending a fax.

6

Copy

D Memory/Reports

Makes a copy.

With document in the ADF: Lets you take

7

Tel

advantage of memory transmission.

Use to shuttle the line between handset

Without document in the ADF: Lets you

and monitor speaker.

access the Reports menu so you can select

8

Dial Pad

a report to print: HELP LIST,

Dials phone and fax numbers and can be

QUICK-DIAL, JOURNAL,

used as a keyboard for entering

XMIT REPORT, TEL.INDEX,

information into the machine.

SYSTEM SETUP and

# key lets you switch the dialling type

MEMORY STATUS List.

during a telephone call from “PULSE” to

“TONE”.

10

ENavigation Keys: Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

or

Press to scroll forward or backward to set a menu selection

Also, you can use these keys to do an alphabetical search for the names of stored numbers.

or

Press to scroll through the menus and options.

—OR—

You can press these keys to adjust the ring or speaker volume.

FStop/Exit

Stops a fax, cancels an operation, or exits from function menu mode.

GLiquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

PREPARATION USE SIMPLE AND

Preparation and Simple Use Guide 11

FAX-1030e Control Panel Overview

		21
	1	20
	2	19
	3
		18
	4
	5	17
		16

6	7	8	9			10	11			12	13	14	15
1 DIGITAL TAD							9 Speaker phone

Lets you activate Message Manager. Also, notifies you that you have voice or fax messages in the memory.

Lets you speak to the person at the other end and dial telephone and fax numbers without lifting the handset.

	2 Shift	0 Dial Pad
	This key is used to access the “7” through	Dials phone and fax numbers and can be
	“12” One Touch numbers.	used as a keyboard for entering
	3 Redial/Pause	information into the machine.
	Redials the last number called. Also	# key lets you switch the dialling type
	inserts a pause in autodial numbers.	during a telephone call from “PULSE” to
	4 One Touch Dial Keys	“TONE”. # key also lets you skip to the
	These 6 keys give you access to 12	next message when you are playing voice
	previously stored phone numbers.	messages and key lets you repeat the
	5 MIC (Microphone)	last message when you are playing voice
		messages.
	Picks up your voice when you speak to
		A R
	another party using Speaker Phone.
	6 Enlarge/Reduce	Use this key to gain access to an outside
		line and/or to recall the operator or
	Use this key to enlarge or reduce copies
		transfer a call to another extension when it
	depending on the ratio you select: 150%,
		is connected to a PABX.
	125%, 120%, 100%, 93%, 87%, 75% or
		B Search/Mute
	50%.
	To reduce the image size automatically to	Lets you dial stored phone numbers by
	fit on to A4 paper, select AUTO.	pressing # and a two-digit number. Also
	7 Sort	lets you look up numbers stored in the
		dialling memory. Also, lets you put calls
	Use this key when you want multiple
		on hold.
	copies of a multiple page original in order.
		C Receive Mode
	8 Copy
		Use to select how the fax machine will
	Makes a copy.
		handle incoming calls.

12

DResolution

Sets the resolution when you send a fax or make a copy.

EFax Start

Starts sending a fax.

FMemory/Reports

Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a report to print:

HELP LIST, QUICK-DIAL, JOURNAL, XMIT REPORT, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List.

GNavigation Keys: Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

or

Press to scroll forward or backward to set a menu selection

Also, you can use these keys to do an alphabetical search for the names of stored numbers.

or

Press to scroll through the menus and options.

—OR—

You can press these keys to adjust the ring or speaker volume.

HStop/Exit

Stops a fax, cancels an operation, or exits from function menu mode.

ILiquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

JErase

Lets you delete voice messages, fax messages or all messages.

KPlay/Record

Lets you listen to voice messages and print fax messages stored in memory. This also lets you record telephone calls.

PREPARATION USE SIMPLE AND

Preparation and Simple Use Guide 13

1 Setup

Initial Settings

Setting the Date and Time

The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print the date and time on every fax you send.

In the event of a power failure, the machine maintains date and time information for about 15 hours (FAX-1030e), about 9 hours (FAX-1020e).

1 Press Menu/Set, 1, 1.

2 Enter the two digits of the year, and press Menu/Set. “03” is registered as 2003 in the machine.

3 Enter two digits for the month and press Menu/Set.

4 Enter two digits for the day and press Menu/Set.

5 Enter the time in 24 hour format and press Menu/Set.

6 Press Stop/Exit.

Setting the Station ID

You can store your name, fax number and telephone number in this setting. The name and fax number will be printed on the fax cover pages and all fax pages that you send. (The telephone number will be printed only on your cover pages and on the call back messages.) (See Electronic Cover Page, page 36 and Call Reservation, page 39.)

It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e. in accordance with the following strict sequence:

-The “+” (plus) character (by pressing key)

-Your Country Code (e.g. “44” for the United Kingdom, “41” for Switzerland)

-Your local area code minus any leading “0” (“9” in Spain)

-A space

-Your number on the local exchange, using spaces to aid readability as appropriate.

As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161-444 5555, then you must set the fax and telephone number parts of your station ID as: [phone]

1

2

3

4

Press Menu/Set, 1, 2.

Enter your fax number (up to 20 digits) and press Menu/Set.

Enter your telephone number (up to 20 digits) and press Menu/Set.

Enter your name (up to 20 characters) using the dial pad and the chart. To enter a space press twice.

5

6

Press Menu/Set.

Press Stop/Exit.

14 Chapter 1

■ When you enter your name, see Entering Text, page 91.

■ The telephone number you enter is used only for the Call Back Message and Cover Page features.

■ If you do not enter a fax number, no additional information can be entered. ■ To enter a space, press once between numbers and twice between

characters.

■If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.

Custom Settings

Volume Settings

Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error, and at the end of sending or receiving a fax.

1 Press Menu/Set, 1, 3.

2 Press or to select your setting.

3 When the screen displays the setting you want, press Menu/Set.

4 Press Stop/Exit.

Speaker Volume

You can adjust the speaker volume. If you have FAX-1020e, you must lift the handset, then press Tel before you can adjust the volume. If you have FAX-1030e, press Speaker phone.

Press or to adjust the volume level. The screen displays the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

If you have FAX-1030e, you can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (incoming messages).

If you turn Incoming Recording Monitor to OFF (Menu/Set, 8, 5) on FAX-1030e, the Speaker for screening calls will be disabled and you won’t hear callers leaving messages. The volume for other operations can still be controlled using and .

USE BASIC

Setup 15

Ring Volume

You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press or until the ring is off.

Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

PABX and TRANSFER

Your machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line from your fax connected to PABX by just pressing R.

Also, you can transfer a call to another extension by pressing R.

Setting PABX

If your machine is connected to a PABX system, set PBX:ON. If not, set OFF.

1

2

3

Press Menu/Set, 1, 4. The screen displays

Press or to select ON (or OFF), and press Menu/Set when the screen displays your selection.

Press Stop/Exit.

PBX:OFF

SELECT & SET

You can program an R keypress as part of a number stored in a One Touch or Speed Dial location. When programming the One Touch or Speed Dial number (Function menu 6-1 or 6-2) press R first (the screen displays “!”), then enter the telephone number. If you do this, you do not need to press R each time before you dial using a One Touch or Speed Dial location. (See Storing One Touch Dial Numbers, page 18 and Storing Speed Dial Numbers, page 19.)

However, if PBX is set to OFF, you can’t use the One Touch or Speed Dial number that an R keypress is programmed into.

Setting the Clock Change

You can easily let the machine’s clock gain or lose one hour by using this feature.

1 Press Menu/Set, 1, 5. The screen displays

2 Press or to select Summer Time to gain an hour or Winter time to lose an hour, and press

Menu/Set.

TO SUMMER TIME?

SELECT & SET

3 Press 1 to change to Winter Time or Summer Time—OR—Press 2 to exit without changing.

16 Chapter 1

Setting the Music on Hold

You can set the machine to play or not to play the music during the machine is holding a voice call.

1 Press Menu/Set, 1, 6.

2 Press or to select ON (or OFF), and press Menu/Set when the screen displays your selection.

3 Press Stop/Exit.

Setting the Dialling Mode (Tone/Pulse)

Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below.

1 Press Menu/Set, 1, 7. The screen prompts you to select TONE or PULSE.

2 Use or to select the dialling mode, and press Menu/Set when the screen displays the dialling mode you want.

3 Press Stop/Exit.

Although this equipment can use either Pulse or Tone signalling, only the performance of the Tone signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use the Tone signalling for access to public or private emergency services. The Tone signalling also provides faster call set up.

USE BASIC

Setup 17

Setup Quick Dial Numbers for Easy Dialling

You can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes.

Storing One Touch Dial Numbers

You can store 12 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a One Touch key, the screen displays the name or number as the call is dialled. (See One Touch Dialling, page 22.)

1

2

One Touch keys are not the dial pad keys. They are the 6 keys (numbers 1-12) located to the left of the dial pad. One Touch Dial Numbers 7 - 12 are accessed by holding down Shift while you press the appropriate One Touch Dial key.

Press Menu/Set, 6, 1.

Press the One Touch key where you want to store a number. The screen displays the location you selected.

3 Enter a number (up to 20 digits), and press Menu/Set. The screen prompts you to enter a name for this number.

4 Use the dial pad to enter the name (up to 15 characters). (See Entering Text, page 91.)—OR— Go to Step 5 to store the number without a name.

5 Press Menu/Set. The screen prompts you to select the type of number this is. Use or to select the type you want.

FAX a fax only number

TEL a telephone (voice) number

F/T both a fax and telephone (voice) number

6 Press Menu/Set. Return to Step 2 to store another One Touch dial number—OR—Press

Stop/Exit.

When you dial a One Touch dial number, the screen displays the name you have stored, or, if you have not stored a name, the number you have stored.

18 Chapter 1

Press Menu/Set.

Storing Speed Dial Numbers

You can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.

1 Press Menu/Set, 6, 2.

The screen prompts you to enter a location.

2 Use the dial pad to enter a two-digit location (00–99).

3 Press Menu/Set. The screen displays your entry, then prompts you to enter the number you are storing.

4 Enter the number (up to 20 digits).

5 Press Menu/Set. The screen now prompts you to store a name with this number.

SPEED-DIAL? #

#05:

ENTER & SET

NAME:

6 Use the dial pad to enter the name (up to 15 characters). You can use the chart of Entering Text, page 91 to help you enter letters—OR—Press Menu/Set and go to Step 8 to store the number without a name.

7 Press Menu/Set.

8 The screen prompts you to select the type of number this is. Use or to select the type you want.

FAX a fax number

TEL a telephone (voice) number

F/T both a fax and telephone (voice) number

9

10 Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a	1.CHANGE 2.QUIT
location where a number is already stored, the screen
displays the current name stored there, then prompts you to
either change it or exit.

1 Press 1 to change the number stored, or press 2 to exit without making a change.

2 Enter a new number.
	If you want to erase the number, press Stop/Exit when the cursor is to the far left of the
	digits.
	If you want to change a digit, use	or	to position the cursor under the digit you want
	to change, then enter it.

3 Follow the directions in Storing One Touch Dial or Speed Dial Numbers.

USE BASIC

Setup 19

Setting Number Groups for Broadcasting

Number Groups allow you to send the same fax message to many fax numbers by pressing only one Quick-Dial key (Broadcasting).

•First, you will need to store each fax number as a One Touch or Speed Dial number.

•Next, you can combine them into a Number Group. Each Number Group uses a Quick-Dial key.

•Finally, you can have up to 6 small Number Groups, or you can assign up to 111 numbers to one large Group. (See Storing One Touch Dial Numbers, page 18.)

1 Press Menu/Set, 6, 3. The screen displays SELECT ONE-TOUCH.

2 Select a Quick-Dial key where you wish to store the number. (For example, press One Touch Dial key 2 to use as a Group.)

3 Use the dial pad to enter the group number (for example, press 1 for Group 1).

4 Press Menu/Set. Enter the One Touch or Speed Dial G01:*03#09 numbers in this group. For example, for One Touch 3,

press One Touch Dial key (e.g. 03). For Speed Dial location 09, press Search/Mute, then press 0, 9 on the dial pad. The screen displays 03, #09.

5 Press Menu/Set. The screen prompts you to enter a name.

6 Use the dial pad to enter a name for the group (for example, NEW CLIENTS), and press Menu/Set. (See Entering Text, page 91.)

7 Press Stop/Exit.

You can print a list of all One Touch and Speed Dial numbers. Group numbers will be marked in the column of “GROUP”. (See Printing Reports, page 34.)

20 Chapter 1

2 Sending a Fax

Scanning Adjustment

Contrast

If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically.

1 Insert the document face down in the ADF.

2 Press Menu/Set, 3, 3.

3 Use or to select AUTO, LIGHT, or DARK.

4 When the screen displays your selection, press Menu/Set. The screen displays:

5 Press 2 if you have finished choosing settings, and go to Step 6—OR––Press 1 if you want to select additional settings. The display returns to Setup Send menu.

6 Enter a fax number and press Fax Start to send a fax.

Resolution

ACCEPTED

NEXT

1.YES 2.NO

When you have a document in the feeder, you can use the Resolution key. Press Resolution continuously until you see your selection on the screen. If you want to set a different resolution for each page, see Multiple Resolution Transmission, page 44.

Standard: suitable for most typed documents.

Fine: good for small print; transmits a little slower than standard resolution.

Super Fine: good for small print or artwork; transmits slower than fine resolution.

Photo: use when document has varying shades of grey; slow transmission time.

Sending Operation

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

1 Insert the document face down in the ADF.

2 Pick up the handset and listen for a dial tone—OR—Press Speaker phone (for FAX-1030e only).

3 Enter the fax number you want to call. (See Dialling a Number, page 22.)

4 When you hear the fax tone, press Fax Start. If you are using the handset, hang up.

USE BASIC

Sending a Fax 21

Automatic Transmission

This is the easiest way to send a fax.

IMPORTANT: Do not pick up the handset—OR—Press Speaker phone (for FAX-1030e only).

1 Insert the document face down in the ADF.

2 Enter the fax number you want to call.

3 Press Fax Start.

Dialling a Number

One Touch Dialling

1 Insert the document face down in the ADF.

2 Press the One Touch key of the location you want to call.

3 Press Fax Start.

If you try to use a One Touch or Speed Dial location with no number stored in it, you hear a warning sound, and screen displays NOT ASSIGNED. The display returns to normal after 2 seconds.

Speed Dialling

1 Insert the document face down in the ADF.

2 Press Search/Mute, then press # and the two-digit Speed Dial number.

3 Press Fax Start.

Search

You can search for names you have stored in One Touch and Speed Dial memories. (See Storing One Touch Dial Numbers, page 18 and Storing Speed Dial Numbers, page 19.) Names are displayed alphabetically.

1

2

3

4

Insert the document face down in the ADF.

Press Search/Mute.

To search for numbers alphabetically by name, enter the first letter of the name by using the dial pad, and then press or .

When the screen displays the name you want to call, press Fax Start.

22 Chapter 2

Automatic and Manual Fax Redial

Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will automatically redial up to 4 times at 2 minute intervals.

Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start to make a second call to the last number dialled.

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

1 Insert the document face down in the ADF.

2 Press Memory/Reports. The screen displays how much memory is available.

3 Enter the One Touch and Speed Dial numbers, Search numbers or a Group number you have stored (one after the other).

4 Press Fax Start. The FAX stores the document in memory, and then transmits it to all the numbers you entered. If the line is busy, your machine will redial.

Press Stop/Exit during transmission to cancel the current fax Broadcast.

To cancel all locations, press Menu/Set, 4. (See Cancelling a Scheduled Job, page 41.)

USE BASIC

Sending a Fax 23

3 Receiving a Fax

Answer Mode Settings

Select Answer Mode

Manual—Use this function if you receive many telephone calls and few fax messages. You must answer all calls yourself. If you hear fax tones, wait until the machine takes over the call automatically, then hang up (see Fax Detect function).

Fax Only—Use this function if you want to receive fax messages only (no telephone calls). The machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.

F/T—Use this function if you expect to receive many fax messages and few phone calls. The machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with an F/T pseudo-ring, different from the phone company ringing, to alert you to pick up the call. If you select this setting, you will need to set the Ring Delay and F/T Ring Time features (on the following pages). (See For F/T (Fax/Tel) Mode Only, page 45.)

TAD (FAX-1020e)—This is the only setting in which you can use an external answering machine. Your telephone answering device answers every call. Once the external telephone answering device (TAD) answers, the machine listens for fax tones. If it detects fax tones, fax messages are printed.

The TAD setting works only with an external telephone answering device (TAD). Ring Delay and F/T Ring Time do not work in this setting.

TAD (FAX-1030e)—FAX-1030e provides you with a built-in digital Message Manager for fax and voice. When you set the machine to answer calls, it will record up to 30 minutes of messages. See

Message Manager (Only for FAX-1030e), page 60 for more information.

FAX-1020e

MAN:MANUAL

09/06 15:25

FAX

FAX:FAX ONLY

F/T:FAX/TEL

Current

TAD:ANSWER MACH.

Answer Mode

(Only for FAX-1020e)

FAX-1030e			MAN:MANUAL
	09/06 15:25	TAD	FAX:FAX ONLY
			F/T:FAX/TEL
	Current		TAD:MSG MGR
	Answer Mode		(Only for FAX-1030e)

24 Chapter 3