Brother FAX-1020E, FAX-1030E User Manual

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FAX-1020e FAX-1030e

USER’S GUIDE

Page 2

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

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Using This Manual

Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through

functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your machine can print a Help List. Make sure that there is no document in the Automatic Document Feeder, and press to print a list of basic operational steps and functions.

Memory/Reports

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature by checking the Index at the back of this manual. Also, throughout this manual, you will see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Symbols Used In This Manual

Note or additional information.

and 1

The machine would be damaged or would not work correctly if this is not observed.

Warnings detail precautions you must take to avoid possible personal injury.

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User-Friendly Programming

We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page i.)

Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

A complete list of the function selections, options, and settings that are available is provided in the appendix of this manual. (See Menu Mode & Menu Selection Table, page 95.)

Function Mode

You can access the Function Mode by pressing Menu/Set. When you enter the Function Mode, your machine displays a list of main menu options from which

you can choose. These options appear one after the other on the display. Select an option by pressing Menu/Set when the option appears on the LCD.

You can “scroll” more quickly through options by pressing . When the screen displays your selection, press Menu/Set. (Use to scroll backward if you passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)

When you finish a function, the screen displays ACCEPTED.

If you want to exit the Function Mode, press

Stop/Exit

Alternating Displays

The LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you will probably see most often is shown below, showing you that when you place a document in the feeder, you can either dial a number to send it as a fax or press the copy key to make a copy of the document.

FAX: NO. & START

COPY: PRESS COPY

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Using This Manual

User-Friendly Programming

Table of Contents ...............................................................................iii

PREPARATION AND SIMPLE USE GUIDE

Preparation and Simple Use Guide

Advice for Preparation and Simple Use Guide ...................................4

FAX-1020e Control Panel Overview.................................................. 8

FAX-1030e Control Panel Overview................................................10

BASIC USE

Chapter 1 Setup

Initial Settings.................................................................................... 12

Custom Settings................................................................................. 14

Setup Quick Dial Numbers for Easy Dialling...................................15

Chapter 2 Sending a Fax

Scanning Adjustment......................................................................... 18

Sending Operation............................................................................. 18

Dialling a Number............................................................................. 19

Chapter 3 Receiving a Fax

Answer Mode Settings ......................................................................21

Receiving a Fax .................................................................................24

Chapter 4 Making Copies

Copy Functions.................................................................................. 26

Chapter 5 Telephone

Making a Call.................................................................................... 28

Answering a Call............................................................................... 30

Chapter 6 Printing Reports

Transmission Report and Journal Setting.......................................... 31

Using the Reports Key.......................................................................32

iii

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ADVANCED USE

Chapter 7 Advanced Sending

Advanced Operations.........................................................................33

Chapter 8 Advanced Receiving

Operation from an External or Extension Telephone ........................42

Chapter 9 Telephone Service

Telephone Service for Australia (Telstra® Duet) ..............................45

Telephone Service for New Zealand..................................................48

Telephone Service for Some Countries .............................................52

Chapter 10 Polling

Polling Receive..................................................................................54

Polled Transmit..................................................................................56

Secure Polling....................................................................................57

Chapter 11 Remote Fax Options (Only for FAX-1020e)

Fax Forwarding..................................................................................58

Remote Retrieval ...............................................................................59

Chapter 12 Message Centre (Only for FAX-1030e)

Message Centre Mode .......................................................................63

Fax Forwarding/Paging......................................................................68

Remote Retrieval ...............................................................................70

MAINTENANCE

Chapter 13 Troubleshooting and Maintenance

Error Messages ..................................................................................75

Document Jams and Paper Jams........................................................77

Difficulty with Operation...................................................................79

Regular Maintenance.........................................................................81

Packing and Shipping the Machine ...................................................85

IMPORTANT INFORMATION

Chapter 14 Important Safety Information

Important Information for Australia ..................................................86

Important Information for New Zealand............................................87

Important Information for Some Countries .......................................90

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APPENDIX

Chapter 15 Specifications

Specifications .................................................................................... 93

Menu Mode & Menu Selection Table............................................... 95

Entering Text...................................................................................100

About Fax Machines........................................................................ 101

Glossary........................................................................................... 102

Index................................................................................................ 105

Accessory List .................................................................................108

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Preparation and Simple Use Guide

Simple steps to prepare and use the machine.

Follow these simple steps below to prepare and use the machine.

However, before you perform these steps, refer to the Important Information (page 86), and Advice for Preparation and Simple Use Guide (page 4).

If you need further information, refer to BASIC USE or ADVANCED USE.

1 Make sure you have the items shown below

Paper Wire

Extension

Telephone Line

(For Australia Only)

Cord

Adapter

Telephone

Handset

Curled Cord

One Touch

Name Labels

1278

User’s Guide

Document Support

Paper Support

Printing Cartridge* (up to 420 pages (A4))

Quick Setup Guide

* The printing cartridge is already installed in the machine.

Keep the packing materials for possible future transport. Failure to pack the machine properly may damage the machine and such damages will not be covered under warranty.

2 Read the Quick Setup Guide

Follow the instructions on the Brother Quick Setup Guide to set up the machine.

3 Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)

Press Menu/Set, 1, 1. The screen prompts you to select TONE or PULSE.

Use or to select the dialling mode, and press Menu/Set when the screen displays the dialling mode you want.

Press Stop/Exit.

4 Using the telephone

Pick up the handset.

When you hear a dial tone, dial the number, using the dial pad.

To hang up, replace the handset on its cradle.

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5 Setting the Document

■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is.

■ Make sure you insert documents face down, top edge first.

■ Adjust the paper guides to fit the width of your document.

Paper Guides

■ The Automatic Document Feeder can hold up to 20 pages, feeding each one individually through the fax machine. Use standard (64 gsm~90 gsm) paper when using the Automatic Document Feeder; if you are using heavier paper, feed each sheet individually to prevent paper jams.

AND SIMPLE USE

PREPARATION

■ Press

Resolution

(before you send the fax) to select the resolution for the document you are sending. If you wish to send in STANDARD resolution, i.e. a general fax with no graphics, then the default is STANDARD, and the resolution button need not be pressed. (See Resolution, page 18)

• DO NOT use, curled, wrinkled paper, folded, ripped paper, or paper with staples, paper clips, paste, or tape attached.

• DO NOT use, cardboard, newspaper, or fabric.

• DO NOT use paper on which correction fluid has been used.

• Make sure documents written with ink are completely dry.

6 Sending a fax automatically

Insert the document face down in the Automatic Document Feeder.

Enter the fax number you want to call.

Press

Fax Start

IMPORTANT: Do not pick up the handset.

Preparation and Simple Use Guide 2

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7 Making a Single Copy

Insert the document face down in the Automatic Document Feeder.

Press Copy.

Press Copy. (See Making Copies, page 26.) To cancel, press Stop/Exit.

Your machine cannot scan anything closer than 4 mm from the edge of the paper.

Do NOT pull the paper while copying is in progress.

8 Setting up the Answer phone (TAD) (Only for FAX-1030e)

Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.

Press or to select ON (or OFF), and press Menu/Set. The screen prompts you to choose a VOICE setting.

Press or to select your setting from the list (ON, OFF or EXT), and press

Menu/Set when the screen displays your selection.

Press Stop/Exit.

Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.

Press or to reach MSG CTR OGM. This is the only setting you can select if you want to turn the Message Centre on.

Press Menu/Set.

Press or to select RECORD MSG and press Menu/Set.

Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the tone. If you wish to send a fax, please press 5 1 ( 9 1 for New Zealand), wait for the fax tones, then press the start button on your machine. (See Recording the Message Centre’s Outgoing Message (MSG CTR OGM), page 64.)

Replace the handset. The Message Centre plays your OGM.

Press Stop/Exit.

Activate Message Centre (TAD) Mode by pressing .

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Advice for Preparation and Simple Use Guide

Packing

Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly.

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.

Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid connecting the fax machine near to interference sources, such as speakers or the base units of cordless phones.

Connecting the Power Cord

• This fax must be earthed using a 3-pin plug.

• Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.

• Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

AND SIMPLE USE

PREPARATION

Memory Storage

Your machine is equipped with an internal battery which will keep the date and time information for up to about 15 hours (FAX-1030e) or about 9 hours (FAX-1020e) after power has been cut off. After this time, the date and time will be lost and you will have to re-enter the information. In the event of a power failure, all settings in the menus are stored permanently except for the settings that are valid for the next fax only (e.g. contrast, overseas mode).

The FAX-1030e will retain any documents stored into the memory for up to 6 hours after a power interruption.

The FAX-1020e will not retain any documents stored into the memory after a power interruption.

Preparation and Simple Use Guide 4

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Connecting an External Telephone Answering Device (TAD)

Connections

You may connect an external TAD to your machine, as shown below.

TAD

(Example for Australia)

Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD (see next page).

Set the external TAD to answer calls.

Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-1030e)

Set the Answer Mode to TAD:ANSWER MACH.. (Only for FAX-1020e) On FAX-1030e, set the Answer Mode to TAD:MSG CTR.

Do not connect a TAD elsewhere on the same phone line––your machine and TAD will both try to control the line.

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Outgoing Message (OGM) of External TAD

Timing is important in recording this message.

Record four seconds of silence at the beginning of your message. (This allows your machine

time to listen for the fax CNG tones of automatic transmissions before they stop.)

Try to record the shortest possible message on your telephone answering device (ideally less

than 20 seconds).

End your message by giving your Remote Activation Code for people sending manual faxes. For

example: “After the beep, leave a message or send a fax manually by pressing 5 1 ( 9 1 for New

Zealand).”

Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone in manual mode. In these cases you must inform callers that they must enter the remote activation code to send a fax.

Sequence of External TAD Reception

When you leave your machine set in TAD mode, all calls will be answered by the externally connected telephone answering device, and fax calls will be received automatically provided they come from a machine which sends standard Calling tone (CNG).

Incoming Call

AND SIMPLE USE

PREPARATION

Fax reception is automatically activated by fax tone.

The fax message is received on paper.

Auto dial fax call

The call is picked up by the TAD. (Recommended short TAD ring delay such as 1 or 2 rings.)

The external TAD outgoing message begins (recommended length of 10 seconds or less).

Voice call

The caller leaves a voice message on the external TAD.

The caller must press

Manual fax call

The caller can also send a fax message after the voice message.

Start or enter your remote activation code to activate the machine and press Start.

The fax message is received on paper.

Preparation and Simple Use Guide 6

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Connecting an External Telephone

Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below.

Extension Telephone

External Telephone

(Example for Australia)

Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.

To disconnect the call on the external phone and switch to the fax, lift the handset and press Hook (FAX-1020e) or Speaker phone (FAX-1030e).

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FAX-1020e Control Panel Overview

AND SIMPLE USE

PREPARATION

4 6 7 8 9 11 12 13

Shift

This key is used to access the “7” through “12” One Touch numbers.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

One Touch Dial Keys

These 6 keys give you access to 12 previously stored phone numbers.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically to fit on to A4 paper, select AUTO.

Sort

Use this key when you want multiple copies of a multiple page original in order.

Copy

Makes a copy.

Hook

Use to shuttle the line between handset and monitor speaker.

Dial Pad

Dials phone and fax numbers and can be used as a keyboard for entering information into the machine.

key lets you switch the dialling type

during a telephone call from “PULSE” to “TONE”. (Not available in New Zealand)

105

Recall

Use this key to gain access to an outside line and/or to recall the operator. (For some countries)

Search/Mute

Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold.

Receive Mode

Use to select how the fax machine will handle incoming calls.

Resolution

Sets the resolution when you send a fax or make a copy.

Fax Start

Starts sending a fax.

Memory/Reports

With document in the Automatic Document Feeder: Lets you take advantage of memory transmission. Without document in the Automatic Document Feeder: Lets you access the Reports menu so you can select a report to print: HELP LIST, QUICK-DIAL,

JOURNAL, TRANSMISSION, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List.

Preparation and Simple Use Guide 8

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Navigation Keys:

Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers.

Press to scroll through the menus and options. —OR— You can press these keys to adjust the ring or speaker volume.

Stop/Exit

Stops a fax, cancels an operation, or exits from function menu mode.

Liquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

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FAX-1030e Control Panel Overview

AND SIMPLE USE

PREPARATION

6 8 9 10 11 13 14 15

DIGITAL TAD

Lets you activate Message Centre. Also, notifies you that you have voice or fax messages in the memory.

Shift

This key is used to access the “7” through “12” One Touch numbers.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

One Touch Dial Keys

These 6 keys give you access to 12 previously stored phone numbers.

MIC (Microphone)

Picks up your voice when you speak to another party using Speaker Phone.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically to fit on to A4 paper, select AUTO.

Sort

Use this key when you want multiple copies of a multiple page original in order.

Copy

Makes a copy.

127

Speaker phone

Lets you speak to the person at the other end and dial telephone and fax numbers without lifting the handset.

Dial Pad

Dials phone and fax numbers and can be used as a keyboard for entering information into the machine.

key lets you switch the dialling type

during a telephone call from “PULSE” to “TONE”. # key also lets you skip to the next message when you are playing voice messages and key lets you repeat the last message when you are playing voice messages. (Not available in New Zealand)

Recall

Use this key to gain access to an outside line and/or to recall the operator. (For some countries)

Search/Mute

Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold.

Receive Mode

Use to select how the fax machine will handle incoming calls.

Resolution

Sets the resolution when you send a fax or make a copy.

Preparation and Simple Use Guide 10

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Fax Start

Starts sending a fax.

Memory/Reports

Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a report to print:

HELP LIST, QUICK-DIAL, JOURNAL, TRANSMISSION, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List.

Navigation Keys:

Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers.

Press to scroll through the menus and options. —OR— You can press these keys to adjust the ring or speaker volume.

Stop/Exit

Stops a fax, cancels an operation or exits from function menu mode.

Liquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

Erase

Lets you delete voice messages, fax messages or all messages.

Play/Record

Lets you listen to voice messages and print fax messages stored in memory. This also lets you record telephone calls.

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Setup

Initial Settings

Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)

Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below.

Press

Menu/Set, 1, 1

. The screen prompts you to select TONE or PULSE.

BASIC USE

Use or to select the dialling mode, and press

dialling mode you want.

Press

Stop/Exit

Although this equipment can use either Pulse or Tone signalling, only the performance of the Tone signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use the Tone signalling for access to public or private emergency services. The Tone signalling also provides faster call set up.

Menu/Set

when the screen displays the

Setting the Date and Time

The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print the date and time on every fax you send.

In the event of a power failure, the machine maintains date and time information for about 15 hours (FAX-1030e), about 9 hours (FAX-1020e).

Press

1 2 3 4 5

Menu/Set, 1, 2

Enter the two digits of the year, and press

Enter two digits for the month and press

Enter two digits for the day and press

Enter the time in 24 hour format and press

Menu/Set

. “03” is registered as 2003 in the machine.

Press

Stop/Exit

Setup 12

Page 20

Setting the Station ID

You can store your name, fax number and telephone number in this setting. The name and fax number will be printed on the fax cover pages and all fax pages that you send. (The telephone number will be printed only on your cover pages and on the call back messages.) (See Electronic Cover Page, page 33 and Call Reservation, page 36.)

It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e. in accordance with the following strict sequence:

- The “+” (plus) character (by pressing key)

- Your Country Code

- Your local area code minus any leading “0”

-A space

- Your number on the local exchange, using spaces to aid readability as appropriate.

Press Menu/Set, 1, 3.

Enter your fax number (up to 20 digits) and press Menu/Set.

Enter your telephone number (up to 20 digits) and press Menu/Set.

Enter your name (up to 20 characters) using the dial pad and the chart. To enter a space press

twice.

Press Menu/Set.

Press Stop/Exit.

■ When you enter your name, see Entering Text, page 100.

■ The telephone number you enter is used only for the Call Back Message and

Cover Page features.

■ If you do not enter a fax number, no additional information can be entered.

■ To enter a space, press once between numbers and twice between

characters.

■ If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.

13 Chapter 1

Page 21

Custom Settings

Volume Settings

Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error, and at the end of sending or receiving a fax.

Press

1 2

Menu/Set, 1, 4

Press or to select your setting.

BASIC USE

When the screen displays the setting you want, press

Press

Speaker Volume

You can adjust the speaker volume. If you have FAX-1020e, you must lift the handset, then press

Hook

Press or to adjust the volume level. The display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Ring Volume

You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press or until the ring is off.

Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Stop/Exit

before you can adjust the volume. If you have FAX-1030e, press

If you have FAX-1030e, you can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (incoming messages).

If you turn Incoming Recording Monitor to the Speaker for screening calls will be disabled and you won’t hear callers leaving messages. The volume for other operations can still be controlled using

Menu/Set

OFF (Menu/Set, 8, 5

Speaker phone

) on FAX-1030e,

and

Setting the Music on Hold

You can set the machine to play or not to play the music during the machine is holding a voice call.

Press

1 2

Menu/Set, 1, 5

Press or to select ON (or OFF), and press selection.

Press

Stop/Exit

Menu/Set

when the screen displays your

Setup 14

Page 22

Setup Quick Dial Numbers for Easy Dialling

You can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes.

Storing One Touch Dial Numbers

You can store 12 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a One Touch key, the screen displays the name or number as the call is dialled. (See One Touch Dialling, page 19.)

One Touch keys are not the dial pad keys. They are the 6 keys (numbers 1-12) located to the left of the dial pad. One Touch Dial Numbers 7 - 12 are accessed by

Shift

holding down

Press Menu/Set, 6, 1.

Press the One Touch key where you want to store a number. The screen displays the location you selected.

Enter a number (up to 20 digits), and press Menu/Set. The screen prompts you to enter a name for this number.

Use the dial pad to enter the name (up to 15 characters). (See Entering Text, page 100.)—OR— Go to Step 5 to store the number without a name.

Press Menu/Set. The screen prompts you to select the type of number this is. Use or to select the type you want.

while you press the appropriate One Touch Dial key.

FAX a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number

Press Menu/Set. Return to Step 2 to store another One Touch dial number—OR—Press Stop/Exit.

When you dial a One Touch dial number, the screen displays the name you have stored, or, if you have not stored a name, the number you have stored.

15 Chapter 1

Page 23

Storing Speed Dial Numbers

You can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.

Press

2 3

4 5

7 8

Menu/Set, 6, 2

The screen prompts you to enter a location.

Use the dial pad to enter a two-digit location (00–99).

Press

Menu/Set

prompts you to enter the number you are storing.

Enter the number (up to 20 digits).

Press

Menu/Set

a name with this number.

Use the dial pad to enter the name (up to 15 characters). You can use the chart of Entering Text, page 100 to help you enter letters—OR—Press without a name.

Press

Menu/Set

The screen prompts you to select the type of number this is. Use or to select the type you want.

FAX a fax number TEL a telephone (voice) number F/T both a fax and telephone (voice) number

Press

Menu/Set

. The screen displays your entry, then

. The screen now prompts you to store

Menu/Set

SPEED-DIAL? #

#05:

ENTER & SET

NAME:

and go to Step 8 to store the number

BASIC USE

Return to Step 2 to store another Speed Dial number—OR—Press

Stop/Exit

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either change it or exit.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

◆ If you want to erase the number, press digits.

◆ If you want to change a digit, use or to position the cursor under the digit you want to change, then enter it.

Follow the directions in Storing One Touch Dial or Speed Dial Numbers.

Stop/Exit

when the cursor is to the far left of the

1.CHANGE 2.QUIT

Setup 16

Page 24

Setting Number Groups for Broadcasting

Number Groups allow you to send the same fax message to many fax numbers by pressing only one Quick-Dial key (Broadcasting).

• First, you will need to store each fax number as a One Touch or Speed Dial number. Leave appropriate un-assigned numbers of one-touch dial buttons for Groups. If you want to set 3 Groups, leave 3 one-touch dial buttons FREE.

• Next, you can combine them into a Number Group. Each Number Group uses a Quick-Dial key.

• Finally, you can have up to 6 small Number Groups, or you can assign up to 111 numbers to one large Group. (See Storing One Touch Dial Numbers, page 15.)

Press Menu/Set, 6, 3. The screen displays SELECT ONE-TOUCH.

Select a Quick-Dial key where you wish to store the number. (For example, press One Touch Dial key 2 to use as a Group.)

Use the dial pad to enter the group number (for example, press 1 for Group 1).

Press Menu/Set. Enter the One Touch or Speed Dial numbers in this group. For example, for One Touch 3, press One Touch Dial key (e.g. 03). For Speed Dial location 09, press Search/Mute, then press 0, 9 on the dial pad. The LCD shows 03, #09.

Press Menu/Set. The screen prompts you to enter a name.

Use the dial pad to enter a name for the group (for example, NEW CLIENTS), and press Menu/Set. (See Entering Text, page 100.)

G01:*03#09

Press Stop/Exit.

You can print a list of all One Touch and Speed Dial numbers. Group numbers will be marked in the column of “

GROUP

”. (See Printing Reports, page 31.)

17 Chapter 1

Page 25

Sending a Fax

Scanning Adjustment

Contrast

If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically.

Insert the document face down in the Automatic Document Feeder.

Press

2 3 4

Menu/Set, 3, 3

Use or to select AUTO, LIGHT, or DARK.

When the screen displays your selection, press

Menu/Set

Press 2 if you Step 6—OR––Press 1 if you want to select additional settings. The display returns to Setup Send menu.

Enter a fax number and press

. The screen displays:

have

finished choosing settings, and go to

Fax Start

to send a fax.

ACCEPTED

1.YES 2.NO

Resolution

When you have a document in the feeder, you can use the continuously until you see your selection on the screen.

see Multiple Resolution Transmission, page 41.

page,

Standard: suitable for most typed documents. Fine: good for small print; transmits a little slower than standard resolution. Super Fine: good for small print or artwork; transmits slower than fine resolution. Photo: use when document has varying shades of grey; slow transmission time.

Resolution

If you want to set a different resolution for each

key. Press

Resolution

BASIC USE

Sending Operation

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

Insert the document face down in the Automatic Document Feeder.

Pick up the handset and listen for a dial tone—OR—Press

only).

Enter the fax number you want to call. (See Dialling a Number, page 19.)

When you hear the fax tone, press

Fax Start

. If you are using the handset, hang up.

Speaker phone

(for FAX-1030e

Sending a Fax 18

Page 26

Automatic Transmission

This is the easiest way to send a fax.

IMPORTANT: Do not pick up the handset—OR—Press Speaker phone (for FAX-1030e only).

Insert the document face down in the Automatic Document Feeder.

Enter the fax number you want to call.

Press Fax Start.

Dialling a Number

One Touch Dialling

Insert the document face down in the Automatic Document Feeder.

Press the One Touch key of the location you want to call.

Press Fax Start.

If you try to use a One Touch or Speed Dial location with no number stored in it, you hear a warning sound, and screen displays returns to normal after 2 seconds.

NOT ASSIGNED

. The display

Speed Dialling

Insert the document face down in the Automatic Document Feeder.

Press Search/Mute, then press # and the two-digit Speed Dial number.

Press Fax Start.

Search

You can search for names you have stored in One Touch and Speed Dial memories. (See Storing One Touch Dial Numbers, page 15 and Storing Speed Dial Numbers, page 16.) Names are displayed

alphabetically.

Insert the document face down in the Automatic Document Feeder.

Press Search/Mute.

To search for numbers alphabetically by name, enter the first letter of the name by using the dial pad, and then press or .

When the screen displays the name you want to call, press Fax Start.

19 Chapter 2

Page 27

Automatic and Manual Fax Redial

Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will automatically redial up to 4 times at 2 minute intervals.

Manual Fax Redial: Place the document to be re-sent and press to make a second call to the last number dialled.

Redial/Pause

and then

Fax Start

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

Insert the document face down in the Automatic Document Feeder.

BASIC USE

Press

2 3

Memory/Reports

Enter the One Touch and Speed Dial numbers (one after the other), Search numbers or a Group number you have stored.

Press

Fax Start

numbers you entered. If the line is busy, your machine will redial.

. The FAX stores the document in memory, and then transmits it to all the

Press To cancel all locations, press page 38.)

. The LCD shows how much memory is available.

Stop/Exit

during transmission to cancel the current fax Broadcast.

Menu/Set, 4

. (See Cancelling a Scheduled Job,

Sending a Fax 20

Page 28

Receiving a Fax

Answer Mode Settings

Select Answer Mode

Manual—Use this function if you receive many telephone calls and few fax messages. You must answer all calls yourself. If you hear fax tones, wait until the machine takes over the call automatically, then hang up (see Fax Detect function).

Fax Only—Use this function if you want to receive fax messages only (no telephone calls). The machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.

F/T—Use this function if you expect to receive many fax messages and few phone calls. The machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with an F/T pseudo-ring, different from the phone company ringing, to alert you to pick up the call. If you select this setting, you will need to set the Ring Delay and F/T Ring Time features (on the following pages). (See For F/T (Fax/Tel) Mode Only, page 42.)

TAD (FAX-1020e)—This is the only setting in which you can use an external answering machine. Your telephone answering device answers every call. Once the external telephone answering device (TAD) answers, the machine listens for fax tones. If it detects fax tones, fax messages are printed.

The TAD setting works only with an external telephone answering device (TAD). Ring Delay and F/T Ring Time do not work in this setting.

TAD (FAX-1030e)—FAX-1030e provides you with a built-in digital Message Centre for fax and voice. When you set the machine to answer calls, it will record up to 30 minutes of messages. See Message Centre (Only for FAX-1030e), page 63 for more information.

FAX-1020e

FAX-1030e

09/06 15:25 FAX

Current

Answer Mode

09/06 15:25 TAD

Current

Answer Mode

MAN:MANUAL

FAX:FAX ONLY

F/T:FAX/TEL

TAD:ANSWER MACH.

(Only for FAX-1020e)

MAN:MANUAL

FAX:FAX ONLY

F/T:FAX/TEL

TAD:MSG CTR

(Only for FAX-1030e)

21 Chapter 3

Page 29

To select or change your Answer Mode

Press

Receive Mode

The options on FAX-1020e are:

The options on FAX-1030e are:

Or, if TAD Mode is switched ON by pressing (

DIGITAL TAD

Mode Setting, so the display shows:

Continue to press returns to the date and time display, along with your new Answer Mode setting.

If you are changing Answer Mode while in another operation, the screen returns to the current operation display.

. The screen displays your current selection.

button), it overrides your Answer

Receive Mode

until your new selection appears. After 2 seconds, the screen

TAD:ANSWER MACH.

TAD:MSG MGR

FAX ONLY

FAX/TEL

MANUAL

FAX ONLY

FAX/TEL

MANUAL

BASIC USE

Setting the Ring Delay

The Ring Delay setting determines the number of times the machine rings before it answers. (See Operation from an External or Extension Telephone, page 42 and For F/T (Fax/Tel) Mode Only, page 42.)

Press

1 2 3

Menu/Set, 2, 1

Press or to select RING DELAY, and press

Press or to select how many times the line rings before the machine answers, and press

Menu/Set

Press

when the screen displays your selection.

Stop/Exit

(Only for FAX-1030e) When Toll Saver is off for the machine to operate using your Ring Delay setting. (See Setting the Toll Saver, page 68.)

. If you have a FAX-1020e, go to Step 3.

, it overrides your Ring Delay setting. Toll Saver must be

Menu/Set

Receiving a Fax 22

Page 30

Setting the F/T Ring Time (Only Applies to F/T Receiving Mode)

You need to determine how long the machine will give its special F/T pseudo-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings for 20, 30, 40 or 70 seconds (20, 30, 40 or 55 seconds for New Zealand); no other phones (extension or external) on the same line rings during the special F/T pseudo-ring.

Press Menu/Set, 2, 2.

Press or to select how long the machine will ring to alert you that you have a voice call, and press Menu/Set when the screen displays your selection.

Press Stop/Exit.

Even if the caller hangs up during the F/T pseudo-ringing, the machine continues the F/T pseudo-ringing for the set time.

Please note that some faxes cannot be received automatically in F/T mode, because some fax machines do not send the standard Group 3 calling tone (“CNG”)

This machine does not generate F/T ringing tones to any extension telephones. Any such extension telephones will only ring during the period set on ring delay.

, but this is not common.

Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM) (Only for FAX-1030e)

This is the announcement played by your machine (not an external TAD) when someone calls and your machine is set to F/T mode. Although callers hear your announcement, they cannot leave a message. See Erasing the Outgoing Message (OGM), page 65 for directions to erase the announcement. The purpose of this F/T message is for the callers to better understand the status of their call, when your machine is set in F/T receiving mode. If you want to use Message Centre, you MUST record the Message Centre OGM.

Press Menu/Set, 8, 3. The screen prompts you to choose FAX/TEL OGM, MSG CTR OGM or PAGING OGM.

Press or to select FAX/TEL OGM, and press Menu/Set.

Press or to select RECORD MSG and press Menu/Set, then pick up the handset to record a message.

Replace the handset. Your announcement is played.

Press Stop/Exit.

23 Chapter 3

Page 31

It is not necessary to have an outgoing message. The F/T mode will work fine without one. It is only to help the caller understand the status of your machine.

For example, you can leave a message that says: “Hello, please wait, we are trying to connect you. If you wish to send a fax, please wait until you

hear a fax tone and press the Start key, or, press 5 1 ( 9 1 for New Zealand) (your three-digit remote activation code) and press the Start key.”

Fax Detect

BASIC USE

When you use this feature, you don’t have to press calling beeps. Just hold the handset and wait for several seconds. When you see RECEIVE on the fax screen or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset, and your machine does the rest.

• Selecting ON allows the machine to receive fax calls automatically, even if you lift the handset of an extension phone, an external phone, a phone or TAD connected to the machine.

• Selecting SEMI lets the fax machine receive the call only if you’ve answered it at the machine.

• Selecting OFF means you will have to activate the machine yourself, by pressing by pressing

an External or Extension Telephone

In case Fax Detect does not work, because of a poor phone line connection, just press press the Activation Code ON in

Menu/Set, 2, 4

Press

1 2

If you’ve set the feature to ON, but your machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press

At the machine, lift the handset and press

Menu/Set, 2, 3

Use or to select ON, SEMI or OFF, and press your selection.

Press

Stop/Exit

5 1 (9 1

for New Zealand) if you are not at your machine. (

, page 42

for New Zealand). (You have to set Remote Activation to

Fax Start

to use

5 1 (9 1

Fax Start

and

For F/T (Fax/Tel) Mode Only

for New Zealand).)

5 1 (9 1

when you answer a fax call and hear

Menu/Set

for New Zealand).

when the screen displays

Fax Start

See

Operation from

, page 42

Fax Start

Receiving a Fax

Printing a Reduced Incoming Document

You can always reduce the size of an incoming fax to a fixed percentage with your machine. If you choose AUTO, the machine reduces an incoming document automatically, so that it fits on one page of A4 recording paper, regardless of the size of the original document.

Press

Menu/Set, 2, 5

. The screen displays

5.REDUCTION

Receiving a Fax 24

Page 32

Use or to select the reduction ratio you want—AUTO, 100%, 93%, 87%, or 75%. Choose 100% if you don’t want a reduction.

Press Menu/Set when the screen displays your selection.

Press Stop/Exit.

If you receive faxes that are split on two pages, change the reduction to —OR—Choose a lower reduction percentage.

■ When you use Auto Reduction to reduce incoming documents to fit on one page of recording paper, you can do so only as long as the original document is not longer than 35 cm. If the original is longer than 35 cm, the data will not be reduced and will carry over to print on a second page.

■ When you use Auto Reduction and you receive an incoming document that is smaller than your recording paper, no reduction will take place, and you will get the same size recorded as the original.

AUTO

Reception into Memory

As soon as the paper cassette becomes empty or ink ribbon runs out during fax reception, the screen will display CHECK PAPER; please put some paper in the paper tray.

If the MEMORY RECEPTION switch is ON at this time…

The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming faxes will also be stored into memory until the memory is full, following which no further incoming fax calls will be automatically answered; all data will be printed as soon as fresh paper is put in the paper cassette.

If the MEMORY RECEPTION switch is OFF at this time…

The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper cassette. The last fax received will be printed as soon as fresh paper is put in the cassette.

Press Menu/Set, 2, 6. The screen displays

Use or to select ON or OFF, and press

Menu/Set when the screen displays your selection.

Press Stop/Exit.

6.MEM.RECEIVE

Printing a Fax from Memory (Only for FAX-1020e)

If you have fax storage ON for remote retrieval, you can still print a fax from the machine’s memory when you are at your machine. (See Setting Fax Storage, page 58.)

Press Menu/Set, 8, 4.

Press Fax Start.

Press Stop/Exit.

25 Chapter 3

Page 33

Making Copies

Copy Functions

To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. Remember, your machine cannot scan anything closer than 4 mm from the edge of the paper.

Making a Single Copy

Insert the document face down in the Automatic Document Feeder.

Press

To cancel, press Do NOT pull on the paper while copying is in progress.

Copy

twice.

Stop/Exit

BASIC USE

The default resolution for a single copy is photographs by using the

Resolution

key.

. Set the resolution to

S.FINE

PHOTO

for

Multiple Copies

You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine.

Insert the document face down in the Automatic

Document Feeder.

If you want copies “stacked,” press

—OR— If you want copies “sorted” (collated), press

Enter the number of copies you want (up to 99).

3 4

Press

Copy

The default resolution for multiple copies is small print or artwork and

and

S.FINE

PHOTO

Copy

PHOTO

resolutions use up more memory than

Sort

for photographs by using the

FAX: NO. & START

COPY: PRESS COPY

. Set the resolution to

FINE

Resolution

FINE

mode.

S.FINE

key.

for

If you are making multiple copies and get an you are scanning the first page, press single copy. If you pressed while scanning subsequent pages, you can press in memory, or press memory, press

Stop/Exit

for stacked copies.

Copy

and the

Sort

to cancel. To restart the copy job using less

OUT OF MEMORY

Stop/Exit

OUT OF MEMORY

message while

to cancel the job. Then make a

message appears

to copy the portion that is

Copy

Making Copies 26

Page 34

Reducing and Enlarging Copies

When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of A4 recording paper automatically, select AUTO. To select a reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select 150%, 125% or 120%. To print a document at its original size, select 100%.

Insert the document face down in the Automatic Document Feeder.

Press Enlarge/Reduce.

Use or to choose a ratio setting.

Press Copy—OR—Sort if you want sorted copies.

Enter the number of copies you want (up to 99). For example, press 9 for nine copies.

Press Copy.

The default resolution for reducing and enlarging copies is

S.FINE

resolution to using the than

Resolution

FINE

mode.

for small print or artwork and

key.

S.FINE

and

PHOTO

resolutions use up more memory

FINE

. Set the

for photographs by

27 Chapter 4

Page 35

Telephone

Making a Call

You can use your machine to make voice telephone calls, by dialling manually or by using One Touch or Speed Dial memory. You can use the handset or if you have FAX-1030e you can use the Speakerphone to make and receive calls. For more details, see Dialling a Number, page 19.

The “full-duplex” digital Speakerphone allows you to operate the phone hands free, or allows more than one person in the room to participate in a two-way phone conversation. When using the Speakerphone, make sure that you speak clearly. If the other party has difficulty hearing you, move closer to the microphone or use the handset.

On Hook Dialling

Dial the number by using the dial pad or Quick-Dial keys.

The number you are dialling, or the name you have stored for One Touch or Speed Dial is displayed on the LCD.

BASIC USE

For FAX-1020e press

the monitor speaker. If you press Replace the handset to finish the call.

For FAX-1030e, press at the other end without lifting the handset. Press conversation.

Fax Start

and pick up the handset when you hear the call answered on

before lifting the handset, the call will be disconnected.

Hook

, and when the call is answered, you can now speak to the party

Speaker phone

when you finish the

One Touch Dialling

Pick up the handset—OR—Press

Press the One Touch Dial key of the location you want to call. To use One Touch Dial numbers

7-12, hold down

To hang up, replace the handset—OR—Press

If you try to use a One Touch or Speed Dial location with no number stored in it, you hear a warning sound, and screen displays returns to normal after 2 seconds.

and press the appropriate One Touch Dial key.

Shift

Speaker phone

(for FAX-1030e only).

Speaker phone

NOT ASSIGNED

(for FAX-1030e only).

. The display

Speed Dialling

Pick up the handset—OR—Press

Press

Search/Mute

Numbers, page 16.)

, then press # and the two-digit Speed Dial number. (See Storing Speed Dial

Speaker phone

(for FAX-1030e only).

To hang up, replace the handset—OR—Press

Speaker phone

(for FAX-1030e only).

Telephone 28

Page 36

Search

You can search for names you have stored in One Touch and Speed Dial memories. (See Storing One Touch Dial Numbers, page 15 and Storing Speed Dial Numbers, page 16.)

Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).

Press Search/Mute, then enter the first letter of the name you are looking for by using the dial pad.

Press or to search the names that are displayed alphabetically.

When the screen displays the name you want to call, press Fax Start to begin dialling.

To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).

Redial

If you are calling someone and the line is busy, you can retry the number by pressing Redial/Pause.

Pick up the handset—OR—Press Speaker phone (for FAX-1030e only).

Press Redial/Pause.

To hang up, replace the handset—OR—Press Speaker phone (for FAX-1030e only).

Pause

Press Redial/Pause to insert a pause between digits to be dialled. If your fax machine is connected to a PABX, you may need to insert an additional number prefix

(e.g. “9”) and a “pause” before each fax or telephone number to gain access to the outside line. When you press Redial/Pause, a dash “-” will appear on the display. By storing a pause, you can create a delay of 3.5 seconds.

Tone/Pulse (Not avilable in New Zealand)

If you have pulse dialling service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

Lift the handset and dial the number.

When you are asked to enter any number, press # on the control panel of the machine. Any digits dialled after this sends tone signals.

When you hang up, the machine returns to pulse dialling service.

29 Chapter 5

Page 37

Answering a Call

F/T (FAX/TEL) Mode

When you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the fax machine can determine whether an incoming call is a fax or a telephone call. (See Answer Mode Settings, page 21.)

Answering Calls with the Speakerphone (Only for FAX-1030e)

When the machine rings, instead of lifting the handset, press toward the microphone. To end the call, press

If you have a bad telephone line connection, the other party might hear your voice echoed during the call. Hang up and try the call again—OR—Pick up the handset.

Speaker phone

Mute

. Speak clearly,

BASIC USE

Press

1 2 3

If you press FAX-1030e only), this key works as the Search key.

Search/Mute

You can replace the handset without disconnecting the call.

Pick up the machine’s handset or press call from hold.

Search/Mute

You can select to play or not to play a music during a call put on hold. (See Setting the Music on Hold, page 14.)

to put a call on hold.

Speaker phone

without lifting the handset or pressing

(for FAX-1030e only) to release the

Speaker phone

Hook Key (Only for FAX-1020e)

If you pick up the machine’s handset and press telephone’s handset, now you can talk to the other party at the machine.

when you are talking lifting the external

Hook

(for

Telephone 30

Page 38

Printing Reports

Transmission Report and Journal Setting

Two reports require initial setup in the Menu table:Transmission Verification Report and Journal Period. For initial setup:

Press Menu/Set, 7, 1. —OR— Press Menu/Set, 7, 2.

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful.

When the feature is OFF, the report is printed automatically only if there’s an error during transmission. If the report indicates ERROR, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.

When the feature is ON, the report is printed with every fax you send.

Press Menu/Set, 7, 1.

Press or to select ON or OFF, and press Menu/Set.

1.TRANSMISSION

2.JOURNAL PERIOD

Press Stop/Exit.

Setting the Journal Period

You can set the machine to print activity reports at specific intervals (1, 3, 6, 12, 24 hours, 2, 4 or 7 days). If you set the interval to OFF, you can print the report manualy. (See To Print a Report, page

32)

Press Menu/Set, 7, 2.

Press and key to choose your setting and press Menu/Set.

If you choose 7 days, the screen prompts you to choose a day at which to begin the 7-day countdown. Press or to choose your setting and press Menu/Set.

Enter the time to begin printing, in 24-hour format (for example, enter 19:45 for 7:45 PM), and press Menu/Set.

Press Stop/Exit.

31 Chapter 6

Page 39

Using the Reports Key

You can print the following lists and reports:

1.HELP LIST

2.QUICK-DIAL

3.JOURNAL

4.TRANSMISSION

5.TEL.INDEX

6.SYSTEM SETUP

7.MEMORY STATUS

Lists basic operational steps and functions.

Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.

Journal lists information about the last 30 incoming and outgoing faxes. TX means Transmit; RX means Receive.

Choose if Transmission Verification Report is printed after all Faxes sent.

Quick-dial list (above), alphabetically.

Lists settings for INITIAL SETUP, SETUP RECEIVE,

SETUP SEND, REPORT SETTING, REMOTE FAX OPT, SETUP MSG CTR and MISCELLANEOUS.

Lists summary information and amount of occupied memory.

To Print a Report

Make sure that there is no document in the Automatic Document Feeder.

BASIC USE

Press

Memory/Reports

For example, press 6 to print the SYSTEM SETUP.

Press

Stop/Exit

, then enter the number (see list above) of the report you want to print.

Printing Reports 32

Page 40

Advanced Sending

Advanced Operations

Electronic Cover Page

The cover page is sent to the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory, if you have used this feature to start the call.

The cover page indicates the fax is from your Station ID, and the number of pages you are sending. If you have COVERPG SETUP set to ON (see Always Send Cover Page, page 34), the number of pages on the cover page remains blank.

You can select a comment to include on your cover page, or you can select 1.COMMENT OFF if you do not wish to include a comment.

As well as using one of the comments shown on the right, you can also enter up to two customized messages, each 27 characters long. (See Composing Your Own Comments, page 35.)

Cover Page for Next Fax Only

Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work without the Station ID.

You can set the fax to send a cover page with a particular document. This cover page will include the number of pages in your document.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

Insert the document face down in the Automatic Document Feeder.

Press Menu/Set, 3, 1.

Press Menu/Set when the screen displays NEXT FAX ONLY.

Press or to select ON (or OFF), and press Menu/Set.

Press or to view the comment selections.

Press Menu/Set when the screen displays your selection.

Enter two digits to indicate the number of pages you are sending. (Enter 00 to leave the number of pages blank.) If you have made a mistake, press to back up and re-enter the number of pages.

Press Menu/Set. The screen displays:

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 10.

Enter the fax number you are calling and then press Fax Start.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

(user defined)

ACCEPTED

1.YES 2.NO

33 Chapter 7

Page 41

Always Send Cover Page

Make sure Station ID is set up. (See Setting the Station ID, page 13.) This feature does not work without the Station ID.

You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

Press

1 2 3

Menu/Set, 3, 1

Press or to select ON (or OFF).

Press

Menu/Set

is always sent when you send a fax.)

If you selected ON, the screen displays the cover page comment options. Press or to view comment selections.

Press

Menu/Set

selection. The screen displays:

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 to exit if you are finished choosing settings.

when the screen displays COVERPAGE:ON. (If you select ON, a coverpage

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

(user defined)

when the screen displays your

ACCEPTED

1.YES 2.NO

Using a Printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

ADVANCED USE

Press

1 2

Menu/Set, 3, 1

Press or to select PRINT SAMPLE, and press

=== COVER PAGE ===

TO:

FROM: FAX: TEL: PAGE[S] TO FOLLOW

COMMENT:

Menu/Set

Advanced Sending 34

Page 42

Composing Your Own Comments

Press Menu/Set, 3, 2. The screen displays: COVERPAGE NOTE.

Use or to choose position 5 or 6 for your customized comment, and press Menu/Set.

Use the dial pad to enter your customized comment. (See Entering Text, page 100.)

Press Menu/Set. The screen displays:

Press 1 if you want to select additional settings. The

display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and exit.

ACCEPTED

1.YES 2.NO

Overseas Mode

Sometimes, when sending a fax to overseas numbers, problems can be experienced. This mode makes the machine work better for such calls.

After you send a fax using this feature, the feature turns itself off.

Insert the document face down in the Automatic Document Feeder.

Press Menu/Set, 3, 5.

Press or to select ON (or OFF), and press

Menu/Set when the screen displays your selection.

The screen displays

Press 1 if you want to select additional settings. The

display returns to the Setup Send menu—OR—Press 2 if you have finished choosing settings, then go to Step

ACCEPTED

1.YES 2.NO

Enter the fax number you are calling, and press Fax Start.

Memory Transmission

You can scan a fax into the machine’s memory. This will be sent as soon as the scan is completed. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.

• If you get a OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.

• If you get a OUT OF MEMORY message while scanning in a subsequent page, you will have the option to press Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel the operation. In this case, send the fax without Memory Transmission.

Insert the document face down in the Automatic Document Feeder.

Press Memory/Reports. The LCD indicates how much memory is available.

Enter the fax number and then press Fax Start to begin scanning the document into memory.

Once the scan is completed, the machine dials the number.

Depending on your typical faxes, If this happens, send the document without memory transmission.

OUT OF MEMORY

errors can occur frequently.

35 Chapter 7

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Call Reservation

You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your machine will ring. Lift the handset to have a conversation.

If you set Call Reservation and Call Back message to ON, your machine leaves a message if the other party does not answer.

Insert the document face down in the Automatic Document Feeder.

Press

2 3

6 7

Print Sample Call Back Message

Menu/Set, 3, 6

Press or to select ON (or OFF), and press selection.

If you set Call Reservation to ON, the screen displays the current setting for Call Back Message. Press or

to select ON (or OFF), and press

the screen displays your selection. The screen displays

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 6. The screen prompts you to enter the fax number you want to call.

Enter the fax number, and press

If you’ve set Call Reservation to ON, pick up your handset if the machine rings.

You cannot use auto redial with Call Reservation. You cannot use Call Reservation with Delayed Transmission or with Polling. You must register your Station ID to set Call Back Message to

Press

Menu/Set, 3, 6

. The screen displays the current setting for Call Reservation.

Menu/Set

Fax Start

when

when the screen displays your

ACCEPTED

1.YES 2.NO

ADVANCED USE

Press or to select PRINT SAMPLE, and press

Menu/Set

Advanced Sending 36

Page 44

Delayed Transmission (Timer)

You can use this function to send a fax up to 24 hours later.

Insert the document face down in the Automatic Document Feeder.

Press Menu/Set, 3, 7.

Enter the time you want the fax to be sent, in 24-hour format (for example, enter 1945 for 7:45 PM), and press Menu/Set.

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 5. The screen prompts you to enter the fax number.

Enter the fax number, and press Fax Start. The machine will wait until the time you have entered to send the fax.

ACCEPTED

1.YES 2.NO

Next-Fax Reservation

Even if your machine is receiving another fax, you can prepare to send your next fax. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial or One Touch dialling. (When you use One Touch Dial, only the memory location––not the name of the person you are calling––is displayed.)

Insert the document face down in the Automatic Document Feeder. If necessary, press

Resolution to adjust resolution.

Enter the fax number, and press Fax Start.

Press Menu/Set. The screen displays NEXT-FAX RESERVD.

To cancel the reservation, remove the documents and press Stop/Exit.

■ If you use Next-Fax Reservation, the machine will send a document without storing it in memory.

■ You can’t use this feature if there is a document waiting in the feeder (possibly for Delayed Transmission or Polling Transmit), or when the timer has been interrupted.

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Cancelling a Scheduled Job

You can cancel tasks you’ve scheduled such as Timer or Polling Transmit.

Press

3 4

Menu/Set, 4

displays NO JOB WAITING.

If you have more than two jobs waiting, use or to select the job you want to cancel. Press

Menu/Set

waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to quit without cancelling.

Press

Stop/Exit

. Any waiting jobs appear on the display. If no job is waiting, the screen

when the screen displays your selection—OR—If you have only one job

Interrupting Timer and Polled Transmit Jobs

You can send a fax or make a copy now, even if you have the machine set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the function mode.

Press

1 2 3 4 5 6

Menu/Set, 5

Wait 2 seconds, then remove the documents that are waiting in the Automatic Document Feeder.

Insert the document you want to send now in the Automatic Document Feeder.

Enter the number for the fax you want to send now, and press

After the transmission is finished, return the first document to the Automatic Document Feeder.

Press

Menu/Set, 5

Fax Start

to restore the timer.

If you set Timer or Polled Transmit using the memory (that is, if you have already scanned the document into the machine’s memory and will send it from there), you don’t have to interrupt to send a fax or make a copy.

ADVANCED USE

Memory Security

This feature allows you to prevent unauthorised access to the machine. When switched ON, Memory Security prohibits most functions. The following functions listed are available while Memory Security is switched ON.

■ Receiving faxes into memory [limited by Memory Capacity].

■ Scheduled Delayed Transmission*

■ Polling*

■ Fax Forwarding*

■ Remote Retrieval

* Provided it was set before Memory Security was switched ON.

The stored documents will be saved for up to 6 hours in the event of a power failure (FAX-1030e). The stored documents will not be saved in the event of a power failure (FAX-1020e).

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Using Memory Security

You must use a password to switch Memory Security ON and OFF.

Setting Up Memory Security for the First Time

Press Menu/Set, 0, 1.

Enter a 4-digit number as a password.

Press Menu/Set. The screen prompts you to re-enter the password.

Re-enter the password and press Menu/Set.

Press or to choose SET SECURITY.

Press Menu/Set. The screen prompts you to enter the password.

Enter a 4-digit password, followed by Menu/Set. This is the same as the security password of the

machine already stored.

The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security is now switched ON.

If the password you enter at Step 7 is incorrect, the screen would display

WRONG PASSWORD

Miscellaneous Menu. You must then switch ON Memory Security again. (See Switching Memory Security ON, page 40.)

. After 2 seconds the display will then return to

NEW PASSWD:XXXX

ENTER & SET

VERIFY:XXXX

ENTER & SET

PASSWORD:XXXX

ENTER & SET

Changing the Memory Security Password

Press Menu/Set, 0, 1.

Press or to choose SET PASSWORD.

Press Menu/Set. The screen prompts you to enter the old password.

Enter the current password.

Press Menu/Set.

Enter a 4-digit number as a new password.

Press Menu/Set. The screen prompts you to re-enter the new password.

Enter the new password again and press Menu/Set.

Press Stop/Exit.

OLD PASSWD:XXXX

ENTER & SET

NEW PASSWD:XXXX

ENTER & SET

VERIFY:XXXX

ENTER & SET

39 Chapter 7

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Switching Memory Security ON

Press

1 2 3

The screen displays ACCEPTED for 2 seconds, followed by SECURE MODE - Memory Security is now switched ON.

Menu/Set, 0, 1

Press or to choose SET SECURITY.

Press

Menu/Set

The screen prompts you to enter the password.

Enter a 4-digit password, followed by This is the same as the security password of the

machine already stored.

If the password you enter at Step 4 is incorrect, the screen would display

WRONG PASSWORD

Miscellaneous Menu. You must press Security.

PASSWORD:XXXX

Menu/Set

. After 2 seconds the display will then return to

and then start from Step 2 to set Memory

ENTER & SET

Switching OFF Memory Security

When Memory Security is switched ON, press

Menu/Set

Enter a 4-digit password and press

The screen displays ACCEPTED, then after 2 seconds the display reverts to normal. Memory Security is now switched OFF. Then all the data saved in the memory will be printed out.

Menu/Set

PASSWORD:XXXX

ENTER & SET

ADVANCED USE

If the password you enter at Step 2 is incorrect, the screen would display

WRONG PASSWORD SECURE MODE

If you forget the Memory Security password, please contact your Brother dealer for service or the help number given with the warranty documentation.

. After 2 seconds the display will then return to displaying

. You must then start from Step 1 to switch OFF Memory Security.

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Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you are sending. This could be useful if you are sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent.

Insert the document face down in the Automatic Document Feeder, then press Menu/Set, 3, 4.

Use or to select resolution for page 1, and press Menu/Set.

Repeat Step 2 for subsequent pages. Press Stop/Exit when you are finished. The screen displays:

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 5. The screen prompts you to enter the fax number you want to call.

Enter the fax number you are calling, and press Fax Start.

ACCEPTED

1.YES 2.NO

If you want to copy a document using multiple resolutions, press

Copy

in Step 5.

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Advanced Receiving

Operation from an External or Extension Telephone

An external phone is a telephone that is plugged into the machine (either into the machine’s EXT socket or into the back of the connector that plugs into the telephone wall socket).

An extension phone is another phone on the same phone number as the machine, but plugged into a different telephone wall socket. For example, the machine may be connected to a phone line in your study, and you may have another phone on the same line (and same phone number) in your kitchen. This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee, knowing that you can transfer the call to the machine if the incoming call is a fax.

If you answer a fax call on an external or extension phone, you can make your machine take over by using the Activation Code. When you press the Activation Code the machine starts to receive a fax.

If the machine answers a voice call and F/T pseudo-rings for you to take over, use the Deactivation Code

# 5 1 (# 9 1

is used only in F/T mode. (You have to set Remote Activation to ON in

5 1

# 5 1

If you answer a call, and no one is on the line, assume you are receiving a fax.

• If you are using the machine phone, press

• If you are using an extension phone, press receiving tones (chirps), then hang up.

• If you are using an external phone, press to be disconnected (the screen displays RECEIVE) before you hang up. (Your caller will have to press

for New Zealand) to take the call at an extension phone. The Deactivation Code

(

Fax Start

9 1

# 9 1

to send the fax.)

for New Zealand).)

Fax Start

5 1

(

, then hang up.

(

for New Zealand), wait for fax

9 1

for New Zealand) and wait for the phone

9 1

(

5 1

9 1

Menu/Set, 2, 4

for New Zealand),

to use

ADVANCED USE

If you accidentally pick up an extension phone when a fax message is being received, you may disrupt the transmission or render some portions unreadable.

Extension telephones are not permitted in some countries, in such a case the deactivation code will not work.

The Remote Activation Code also can be used by your callers. When you are using an external TAD, your outgoing message (OGM) should end with the statement “to send a fax, press for New Zealand)”. (See Outgoing Message (OGM) of External TAD, page 6.)

5 1

(

9 1

For F/T (Fax/Tel) Mode Only

When the machine is in F/T mode, it will use the F/T Ring Time (F/T pseudo-ringing) to alert you to a voice call.

• If you are at the machine, you can lift the handset to answer.

• If you are at an extension phone, you will need to lift the handset during the F/T Ring Time and press

# 5 1 (# 9 1

• If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing

for New Zealand) between the F/T pseudo-rings.

5 1

(

for New Zealand).

9 1

Advanced Receiving 42

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Remote Call Transfer

In order to use the Activation Voice Code, you should first set REMOTE CODE (Menu/Set, 2, 4) to ON. (See Changing Remote Codes, page 44.)

This function works when you receive the incoming Voice call at the remote cordless phone externally connected to the fax machine. (See Connecting an External Telephone, page 7.) You can transfer voice call to the fax machine. But you can not transfer the incoming voice call from the fax machine to the cordless phone.

To transfer telephone call to the fax machine

When you pick up the voice call at remote DECT cordless phone and would like to transfer it to the fax machine,

Press Activation Voice Code 8 1 at remote cordless phone.

The fax machine rings (pseudo-ring same as current F/T ring) and the display shows PICK UP PHONE.

Pick up the handset and press Hook or Speaker phone (for FAX-1030e only)—OR—Just press Speaker phone (for FAX-1030e only) at the fax machine in order to transfer the voice call to the fax machine.

Don’t hang up the call from the cordless phone until the voice call has been transferred to the fax machine. You will know when this is because you will no longer be able to hear or talk to the caller via the cordless phone. If you do not wait until this point before hanging up from the cordless phone, the call will be lost.

If nobody answers at the fax machine, pseudo-ringing stops after 30 seconds. In that case, it may still be possible to speak with the caller from the cordless phone. Speech between the fax machine and the cordless phone (= intercom) is not possible.

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Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Activation Code is ( preset Activation Voice Code is

for New Zealand). The preset Deactivation Code is

9 1

8 1

If you are always disconnected when accessing your external TAD remotely, try changing the Activation Code from the Deactivation Code from use the same number for the Activation Code, the Deactivation Code, and the Activation Voice Code.

# 5 1

(

5 1

for New Zealand)

(# 9 1

# 5 1 (# 9 1

for New Zealand)

9 1

for New Zealand). The

# # #

. You cannot

1 1 1

To change Remote Codes

Press

1 2

3 4 5 6

Menu/Set, 2, 4

Press or to select ON (or OFF), and press setting you want.

If you want to, enter a new Remote Activation Code, then press

If you want to, enter a new Remote Deactivation Code, then press

If you want to, enter a new Activation Voice Code, then press

Press

Stop/Exit

Menu/Set

when the screen displays the

Menu/Set

5 1

and

ADVANCED USE

Advanced Receiving 44

Page 52

Telephone Service

Telephone Service for Australia (Telstra® Duet)

Distinctive Ringing (Telstra® FaxStream® Duet)

This machine feature lets you use the Distinctive Ringing subscriber service offered by Telstra’s FaxStream phone line. Each phone number has its own Distinctive Ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.

Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes.

Duet, which allows you to have at least two separate telephone numbers on the one

You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.

• In order for Duet to work properly, you must set your receive mode to Manual and set the Distinctive Ringing to ON.

• To have your external TAD answer only the main number, the machine must be in Manual Mode.

Flowchart Sequence of Incoming Call

Incoming Call

(either Voice or Fax)

Registered Duet (Fax) Number

Fax machine automatically receives and prints fax message without ringing.

45 Chapter 9

All extension phones ring, fax machine is silent. (The answer mode must be MANUAL.)

Fax machine begins ringing on third ring.

You answer the call at an external phone or an extension phone or at the machine’s handset.

Main number (Voice Number)

Telephone Answering Device (TAD) answers the call.

Page 53

Set the Distinctive Ringing to ON

Disconnect the fax machine from any TAD or telephone company voice mail.

Set the fax machine to Manual mode.

Press

3 4 5 6

Menu/Set, 0, 3

Press or to select ON (or OFF).

Press

Menu/Set

Press

Stop/Exit

. The screen displays the current setting of this feature.

Caller ID (Caller IDentification)

Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your fax machine memory.

To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.

Advantages of Caller ID

For Business

All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, memory-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification.

At Home

Residential customers can protect themselves from unwanted calls.

ADVANCED USE

How Does the Caller ID Work?

The Caller ID Appears on the Display When Your Telephone Rings

As your telephone rings, the display shows you the caller’s phone number or name. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display.

Helpful Hints

■ If # UNAVAILABLE appears on the display, it means that the call came from outside your caller ID service area or a public phone. *

■ If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. *

■ If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display.

* Depends on network Function.

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The Caller ID is Stored in Your Machine’s Memory

The FAX can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception, The 31st call will cause the oldest ID to be erased.

The Caller ID information stored in the memory can be used for the following.

■ Printing the Caller ID List.

You can review calls you received by checking the Caller IDs in memory. This report will list the Date, Time, Phone Number (Caller ID), and type of Call (Comment).

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your FAX.

Press Menu/Set, 0, 2.

Press or to select DISPLAY ID and press Menu/Set. If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu/Set. The next screen shows the caller’s telephone number and the date and time of the call.

Press or to return to the Caller ID listing—OR—Press Stop/Exit to exit.

Printing Caller ID List

Press Menu/Set, 0, 2.

Press or to select PRINT REPORT.

Press Menu/Set.

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Telephone Service for New Zealand

FaxAbility

FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.

How Will the Fax Machine Treat All Other Numbers?

FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number. When a call comes in to your main number, all the phones will ring. You can set an external answering device (TAD) to answer calls on the other number(s). (See the chart in the following page.)

If you change the answer mode on the fax machine to FAX/TEL (F/T) or FAX ONLY mode, that setting will override the FaxAbility setup. In FAX/TEL (F/T) or FAX ONLY mode, your fax

machine will answer all

What is the Advantage of Using the FaxAbility Function?

Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The fax machine will answer with receiving tones so they will not have to press an activation code. And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second line.

How Does FaxAbility Work?

Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is ON, you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue to ring. The fax machine always listens to the ring pattern before it answers, so do not pick up the phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you or a telephone answering device can answer the main number(s).

the phone numbers (including its own ring pattern).

ADVANCED USE

Telephone Service 48

Page 56

Registered FaxAbility Number

Flowchart Sequence of Incoming Call

Incoming Call

All extension phones ring, fax machine is silent. (The answer mode should be MANUAL.)

Main number

Fax machine automatically receives and prints fax message.

You answer the call at an external phone.

Fax machine begins ringing on third ring.

Telephone Answering Device (TAD) answers the call.

How to Turn FaxAbility OFF or ON

The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either ON or OFF.

Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t If you do

below. The machine can suspend Call Waiting when incoming faxes are being sent to you.

1 2

have Call Waiting as well as FaxAbility, set the Call Waiting menu option to ON. See

Set the fax machine to Manual Mode.

Press Menu/Set, 0, 3.

Press or to select ON (or OFF).

have Call Waiting, you need do nothing at this stage.

4.FAXABILITY

FAXABILITY:OFF

Press Menu/Set.

Only when FAXABILITY is set ON, Call Waiting can be selected ON. In case of FAXABILITY is set OFF, Call Waiting is automatically OFF without choice.

Press Menu/Set.

Press Stop/Exit.

49 Chapter 9

FAXABILITY:ON

CALL WAITING:OFF

CALL WAITING:ON

Page 57

Caller ID (Caller IDentification)

Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’s memory.

To get the Caller ID Service: apply for the Caller ID service at your local telephone company, if available.

Advantages of Caller ID

For Business

At Home

Residential customers can protect themselves from unwanted calls.

How Does the Caller ID Work?

The Caller ID Appears on the Display When Your Telephone Rings

As your telephone rings, the display shows you the caller’s phone number. Once you pick up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number on the display.

ADVANCED USE

Helpful Hints

■ If # UNAVAILABLE appears on the display, it means that the call came from outside your caller ID service area. *

■ If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. *

■ If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display.

* Depends on network Function.

Viewing Caller ID List

Press

1 2

Menu/Set, 0, 2

Press or to select DISPLAY ID and press If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press The next screen shows the caller’s telephone number and the date and time of the call.

Press or to return to the Caller ID listing—OR—Press

Menu/Set

Stop/Exit

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Printing Caller ID List

Press Menu/Set, 0, 2.

Press or to select PRINT REPORT.

Press Menu/Set.

If you use the Caller ID for Dial back…

■ Please be sure that you use appropriate dialling procedures for local and national call.

■ Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.

■ Please understand that you machine may not display precisely the digits to be called.

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Telephone Service for Some Countries

Distinctive Ringing (For Singapore and Hong Kong)

This fax machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.

Your fax machine has a Distinctive Ringing function, allowing you to dedicate one phone number just for receiving faxes. You’ll need to set Distinctive Ringing to ON.

You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function.

■ The fax machine will answer only calls to the Distinctive Ringing number.

■ To have your external TAD answer only the main number, the fax machine must

be in Manual Mode.

■ In FAX/TEL (F/T) or FAX ONLY mode, the fax machine will answer all numbers on the phone line.

Setting the Distinctive Ringing

Set the fax machine to Manual mode.

ADVANCED USE

Press

2 3 4 5

Menu/Set, 0, 3

Press or to select ON (or OFF).

Press

Menu/Set

Press

Stop/Exit

Caller ID (For Singapore and Hong Kong)

The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.

After a few rings, the screen displays the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the screen, but the call information remains stored in the Caller ID memory.

■ You will see the first 16 characters of the number or name.

■ # UNAVAILABLE display means call originates outside your Caller ID service area.

■ # WITHHELD display means the caller has intentionally blocked transmission of information.

■ PICK UP PHONE display remains on the screen when no Caller ID information was

transmitted.

If both the name and number are received, the screen displays only the name. You can print a list of Caller ID information received by; your machine. Caller ID service varies with different carriers. Call your local phone company to determine the kind of service available in you area.

Telephone Service 52

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Viewing Caller ID List

Press Menu/Set, 0, 2.

Press or to select DISPLAY ID and press Menu/Set.

If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to select the Caller ID you want to

view and press Menu/Set. The next screen shows the caller’s telephone number and the date and time of the call.

Press or to return to the Caller ID listing—OR—Press Stop/Exit.

Printing Caller ID List

Press Menu/Set, 0, 2.

Press or to select PRINT REPORT and press Menu/Set.

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All parties involved in polling need to set up their machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. (See Polled Transmit, page 56.)

Polling Receive

Setup for Polling Receive (Standard)

Polling Receive is when you call another fax machine to receive a fax from it.

Polling

Polling is the process of retrieving faxes from another machine. You can use your machine to “poll” other machines, or you can have someone poll your machine.

ADVANCED USE

Press

1 2

Menu/Set, 2, 7

Press or to choose STANDARD, and press

Menu/Set

The screen prompts you to enter the fax number you want to poll, and then to press

Enter the fax number you are polling, and press The screen displays DIALING.

. The screen displays

Fax Start

POLLING:STANDARD

SELECT & SET

Setup for Polling Receive with Secure Code

You need to make sure you are using the same ID number as the other party.

Press

1 2

Menu/Set, 2, 7

Press or to choose SECURE, and press

Menu/Set

Enter a four-digit number. This is the same as the security code of the fax machine you are polling.

Press The screen prompts you to enter the fax number you want to poll, and then to press

Enter the fax number, and press

Menu/Set

POLLING:SECURE

Fax Start

Polling 54

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Setup Delayed Polling Receive

You can set your machine to begin Polling Receive at a later time.

Press Menu/Set, 2, 7.

Press or to choose TIMER, and press

Menu/Set.

The screen prompts you to enter the time you want to begin polling.

Enter the time (in 24-hour format) you want to begin polling. For example, enter 21:45 for 9:45 PM.

Press Menu/Set. The screen prompts you to enter the fax number you are polling and then to press Fax Start.

Enter the fax number, and press Fax Start. The machine makes the polling call at the time you entered.

You can set up only one Delayed Polling.

POLLING:TIMER

Sequential Polling

Your machine can request documents from several fax units in a single operation. You just specify several destinations in Step 4. Afterward, a Sequential Polling Report will be printed.

Press Menu/Set, 2, 7. The screen displays

Press or to choose STANDARD, SECURE or TIMER, and press Menu/Set when the screen displays the setting you want.

If you selected STANDARD, the screen prompts you to enter the fax number you want to poll, and then to press Fax Start.

• If you selected SECURE, enter a four-digit number and press Menu/Set.

• If you selected TIMER, enter the time (in 24-hour format) you want to begin polling and press Menu/Set.

Specify the destination fax machines, which you wish to poll by using One Touch, Speed Dial, Search or a Group. For example, for One Touch 3 and Speed Dial location 09, press One Touch Dial key 3, Search/Mute, # and 09. (See Dialling a Number, page 19.)

Press Fax Start. Your machine polls each number or group number in turn for a document.

POLLING:STANDARD

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Cancelling a Scheduled Job

This function allows you to cancel tasks that you’ve scheduled such as Delayed Fax, Delayed Polling Receive or Polling Transmit.

Press

3 4

Menu/Set, 4

displays NO JOB WAITING.

If you have more than two jobs waiting, use or to select the job you want to cancel. Press

Menu/Set

Step 3.

Press 1 to cancel—OR—Press 2 to exit without cancelling.

Press

when the screen displays your selection—OR—If you have only one job waiting, go to

Stop/Exit

. Any waiting jobs appear on the display. If nothing is waiting, the screen

Polled Transmit

Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it.

Insert the document to be retrieved in the Automatic Document Feeder.

Press

Menu/Set, 3, 8

Press or to choose STANDARD, and press

Menu/Set

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 5.

. The screen displays

POLLING:STANDARD

SELECT & SET

ACCEPTED

1.YES 2.NO

ADVANCED USE

Press

Fax Start

. The screen displays POLLED WAITING.

If you do not store the polled document into memory by pressing

Memory/Reports

Feeder until your machine is polled. However, you can “interrupt” it to send another fax. (See Interrupting Timer and Polled Transmit Jobs, page 38.) The document on the Automatic Document Feeder can only be polled once unless they had been stored in memory.

, the polled document remains on the Automatic Document

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Setup for Polling Transmit with Secure Code

When you set POLLING:SECURE to ON, anyone who polls your machine must enter the polling ID number.

Insert the document face down in the Automatic Document Feeder.

Press Menu/Set, 3, 8.

Press or to choose SECURE, and press

Menu/Set.

Enter a four-digit number, and press Menu/Set. The screen displays

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings and go to Step 6.

Press Fax Start and wait for the fax to be polled.

POLLING:SECURE

ACCEPTED

1.YES 2.NO

Secure Polling

Secure Polling is a way to keep your documents from “falling into the wrong hands” while the fax machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Your four-digit ID number must be entered on the fax machine that polls for your documents.

Some machines do not respond to the polling function.

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This chapter is for Model FAX-1020e. If you have model FAX-1030e your remote fax options are handled by the Message Centre. (See Message Centre (Only for FAX-1030e), page 63.)

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory.

Remote Fax Options

(Only for FAX-1020e)

Press

1 2

Menu/Set, 8, 2

Press or to select ON (or OFF), and press selection.

Press

Stop/Exit

If there are faxes in memory when you turn the Fax Storage prompts you to erase any faxes in memory. (See Printing a Fax from Memory (Only for FAX-1020e), page 25.) If you press in memory has not been printed before, it will be printed first, and then erased. If you press

. The screen prompts you to choose fax settings.

Menu/Set

, all fax data is erased and Fax Storage is turned off. If the fax data

, data is not erased, and Fax Storage remains on.

when the screen displays your

, the screens

OFF

Fax Forwarding

You cannot use Fax Forwarding or Remote Retrieval when “Fax Storage” is set to

OFF

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials the fax machine phone number you have programmed, and forwards the fax message.

ADVANCED USE

Press

1 2

3 4

Menu/Set, 8, 1

Press or to select ON (or OFF), and press The screen prompts you to enter the number of the fax machine where faxes will be forwarded.

Enter the forwarding number (up to 20 digits), and press

Press

Stop/Exit

Menu/Set

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Remote Retrieval

You can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses in order to check the receiving status, retrieve fax messages or change settings.

To receive faxes or the Memory Status List at your location, you must call from a fax machine using touch tone. For convenience, you can retrieve faxes and the Status List from a touch tone phone by having them sent to a fax machine.

For example, if your hotel room does not have a fax machine, you can enter the number of the fax machine at the hotel’s Front Desk.

Changing the Remote Access Code

Enter your Remote Access Code when the fax machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this.

Press Menu/Set, 8, 3.

Enter a three-digit code using number keys 0-9, and #, and press Menu/Set. The cannot be changed. Do not use the same digits that appear in your Remote Activation,

Deactivation Code or Activation Voice Code.

Press Stop/Exit.

Using Your Remote Access Code

Dial your fax machine phone number from a touch tone phone.

When your fax machine answers and beeps, immediately enter your Remote Access Code (1 5 9 ).

The fax machine signals if there are any messages received:

1 long beep—Fax message(s) No long beep—no messages

The fax machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the machine beeps three times.

Press 9 0 to reset the machine when you finish.

Hang up.

If your fax machine is set to MANUAL mode, you can access your machine remotely by phoning it and letting it ring for about 100 seconds. Your fax machine will answer the phone after 100 seconds of ringing, and you then have 30 seconds to enter your Remote Access Code.

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Remote Commands

Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote control command.

Remote control commands Detail Operation

95 Change Fax Forwarding

Setting

1 OFF If you hear one long beep, the change is accepted. If you hear 2 Fax forwarding 4 FAX FWD No.

6 FAX STORAGE ON You can set FAX STORAGE ON or OFF. (Switching Fax 7 FAX STORAGE OFF

three short beeps, you cannot change it because the conditions (ex. registering fax forwarding) have not been completed. You can register your fax forwarding number by using 4.FAX FWD NO. Once you have registered the number, the machine will automatically turn to “FAX FWD:ON” mode. Then, receive a Memory Status List by entering 961. Check the List to make sure the Fax Forwarding number you registered is correct. Now the machine will start Fax Forwarding.

Storage OFF is only possible if there are no faxes stored in the memory, or if all faxes have been erased using Remote Control

9 6 3

ADVANCED USE

96 Retrieve FAX

1 Memory Status List You must use a remote fax machine in order to receive a List 2 Retrieve all FAX 3 Erase FAX in the

memory

97 Check the receiving status You can check whether your fax machine has received any

1 DOC

98 Change Answer Mode If you hear one long beep, you can change the answer mode.

1TAD 2F/T 3FAX

90 Exit After a long beep, you can exit remote control.

of stored fax message(s).

If you hear one long beep, you can erase fax message(s) from the memory.

fax message(s). If yes, you will hear one long beep. If no, you will hear three short beeps.

If you hear three short beeps, you cannot change it. (Example: There is no TAD MSG when you want to change to TAD mode.)

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Retrieving the Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 6 1.

Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then press # #.

You cannot use and # as dial numbers. However, if you want to store a pause, press

After you hear your fax machine beep, hang up and wait. Your fax machine calls the remote fax machine and sends the Memory Status List. The remote

fax machine prints the List.

Retrieving Fax Messages

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded to, and then press # #.

You cannot use and # as dial numbers. However, if you want to store a pause,

press

After you hear your fax machine beep, hang up and wait. Your fax machine calls the remote fax machine and sends the stored documents. The remote fax

machine prints your fax messages.

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Changing the Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press

Enter the new number of the remote fax machine where you want your fax messages forwarded,

and then press

To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press

9 6 1

Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press

# #

After you hear your fax machine beep, hang up and wait.

Your fax machine calls the remote fax machine. Your fax machine then sends the Memory Status List showing the new forwarding number to the remote fax machine.

Check the forwarding number.

If the forwarding number is incorrect, return to Step 1 to reset it.

# #

You cannot use and # as dial numbers. However, if you want to store a pause, press

9 5 4

ADVANCED USE

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Message Centre

(Only for FAX-1030e)

Message Centre Mode

Message Centre Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 30 minutes of voice messages, or up to 40 pages of fax messages. The actual number of pages stored in memory varies depending on the content and the resolution used. Memory is shared between fax and voice messages, which are stored on a “first-come, first-served” basis. Any voice or fax message can be retrieved remotely.

You must record an Outgoing Message in order to use the Message Centre Mode. (See Recording the Message Centre’s Outgoing Message (MSG CTR OGM), page 64.)

Flexible Memory Settings (Message Store)

Message Centre Mode offers you six flexible memory settings, so that you can decide which kinds of messages you want to receive.

1. DOC:ON, VOICE:ON Both voice and fax messages are stored. You can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely.

2. DOC:ON, VOICE:EXT You need an external answering machine connected to the fax machine for this setting. Fax messages are stored in the Message Centre memory, but voice messages are stored in your external answering machine. Retrieve voice messages from the external answering machine. You cannot use the Paging feature for voice message with this setting.

3. DOC:ON, VOICE:OFF All memory is used to store fax messages—no voice messages will be stored.

4. DOC:OFF, VOICE:ON All memory is used to store voice messages—no fax messages will be stored. Incoming faxes will be printed on paper. You can use the Paging feature, and retrieve voice messages remotely.

5. DOC:OFF, VOICE:EXT You need an external answering machine connected to the fax machine for this setting. Incoming faxes are not stored in memory, but will be printed on paper. Voice messages are stored in the external answering machine.

6. DOC:OFF, VOICE:OFF Incoming faxes are not stored in memory, but will be printed on paper. Voice calls are not stored in memory.

Setting Up Message Centre

You must set up Message Centre in the following order:

Set the Message Store.

Record the Message Centre’s Outgoing Message (MSG CTR OGM).

Activate Message Centre (TAD) Mode by pressing .

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Setting the Message Store

Select the setting from the descriptions of “Flexible Memory Settings”.

Press

1 2

Menu/Set, 8, 1

Press or to select ON (or OFF), and press The screen prompts you to choose a VOICE setting.

Press or to select your setting from the list (ON, OFF or EXT), and press when the screen displays your selection.

Press

Stop/Exit

. The screen prompts you to choose a DOC (Document) setting.

Menu/Set

Recording the Message Centre’s Outgoing Message (MSG CTR OGM)

Recording the Message Centre’s Outgoing Message (MSG CTR OGM) is the second step you need to follow before you can turn on the Message Centre. Make sure your OGM (Outgoing Message) is less than 20 seconds long.

Press

1 2

Menu/Set, 8, 3

Press or to reach MSG CTR OGM.

This is the only setting you can select if you want to turn the Message Centre on.

Press

Menu/Set

. The screen prompts you to choose an OGM.

ADVANCED USE

Press or to select RECORD MSG and press

Pick up the handset to record a message.

For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press the start button on your machine.

Press

6 7

Listening the Outgoing Message (OGM)

1 2

Stop/Exit

Press

Stop/Exit

Press

Menu/Set, 8, 3

Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and press

Menu/Set

Press or to select PLAY MSG and press or .

Press

Stop/Exit

and replace the handset. The Message Centre plays your OGM.

when the screen displays your selection.

Menu/Set

. Adjust volume by pressing

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Erasing the Outgoing Message (OGM)

Press Menu/Set, 8, 3.

Press or to select MSG CTR OGM (or FAX/TEL OGM or PAGING OGM), and

press Menu/Set when the screen displays your selection.

Press or to select ERASE MSG and press Menu/Set.

Press 1 to erase the OGM—OR—Press 2 to exit without erasing.

Press Stop/Exit.

Activating Message Centre Mode

Press and hold until the button lights and the screen displays TAD:MSG CTR. When light is out, the Message Centre is off. (See Setting Up Message Centre, page 63.)

Message Indicator

The light flashes when you have new messages and/or faxes waiting for your review. The LCD screen displays the total number of voice

(including recorded conversations) and/or fax messages stored in Message Centre memory.

If you press the flashing to turn off the Message Centre before getting your new messages, they won’t be lost. The new messages will be played automatically and the LCD will ask you to acknowledge the new faxes:

Press 1 to print (and automatically delete) the faxes from memory—OR—Press 2 to save the faxes in memory until printing is convenient.

VOICE:03 DOC:02

PRINT DOC?

1.YES 2.NO

What Happens When the Memory Is Full...

If the memory becomes full when you have set your machine to Message Centre mode, the machine will change to F/T mode automatically. In this mode, the machine can accept incoming faxes automatically. Then, if your machine should run out of paper, the answer mode will shift automatically to manual mode. In manual mode the call is not answered, so your caller will know to try again later.

Out of Recording Paper and Memory Full

[Answer Mode] Manual Mode

Print the Memory Status List and select the item to be cleared. This will clear space for new messages and faxes to be stored in memory. (See Printing Reports, page 31.)

Message Centre Mode F/T Mode

Memory Full

Out of Recording Paper and Memory Full

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Playing Voice Messages

Follow the steps below to listen to voice messages.

Press

Play/Record

All new messages are played in the order they were recorded. The display shows the number of the current message, and the total number of messages.

If Caller ID information was received, the machine beeps during the message and displays the Caller ID information for one second.

During playback, the screen displays the time and date the message was recorded.

Press (RWD) at the end of the message to repeat a message. Use # (FWD) to skip to the next message. You can press and # repeatedly until you reach the message you want to play.

Press

Stop/Exit

. Adjust volume by pressing or .

Printing a Fax Message

Once you print a new fax message stored in memory, it is erased from the memory automatically.

Press

1 2

Play/Record

After playing voice messages, the display asks if you want to print fax messages that are in the memory. There is no display if there are no faxes.

To print the fax messages, press 1—OR—Press 2 to exit without printing.

. After two seconds, the machine begins to play voice messages.

PRINT DOC?

1.YES 2.NO

Backup Printing Option

ADVANCED USE

When you choose DOC:ON in the Message Centre mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on.

Press

1 2

Menu/Set, 8, 2

Press or to display ON (or OFF), and press selected setting.

Press

Stop/Exit

. The screen prompts you to select a setting.

Menu/Set

when the screen displays your

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Erasing Messages

If you choose to erase all fax messages, the machine will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually.

You can erase voice messages individually, or all at once.

To erase voice messages individually

Press Play/Record. The machine beeps and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.

To erase a specific message, press Erase immediately after the two short beeps, or while the message is playing. The screen prompts:

Press 1 to erase the message—OR—Press 2 to exit without erasing.

Press Stop/Exit.

To erase messages all at once

Press Erase. The screen prompts you to choose what kind of messages you want to erase.

Press or to select erasing all voice messages (ALL VOICE), all document messages (ALL DOC.), or all messages—both voice and fax—(ALL MSG), and press Menu/Set.

ERASE THIS MSG.?

1.YES 2.NO

ERASE ALL VOICE?

SELECT & SET

Press 1 to erase—OR—Press 2 to exit without erasing.

Setting the Maximum Time for Incoming Messages

Your machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds in 5-second increments.

Press Menu/Set, 8, 4. The screen prompts you to select a maximum time.

Press or to select the maximum time setting for incoming messages, and press

Menu/Set when the screen displays your setting.

Press Stop/Exit.

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Setting the Toll Saver

When you set the Toll Saver feature, the machine answers after 4 rings if you don’t have messages, and after 2 rings if you do have messages. This way, when you call the machine, if it rings 3 times, you know you have no messages, and can hang up, avoiding any toll charge.

(Only for FAX-1030e) When Toll Saver is off for the machine to operate using your Ring Delay setting. (See Setting the Ring Delay, page 22.)

, it overrides your Ring Delay setting. Toll Saver must be

Press

1 2 3 4

Menu/Set, 2, 1

Press or to select TOLL SAVER, and press

Press or to select ON (or OFF), and press

Press

Stop/Exit

Menu/Set

ICM Recording Monitor

This feature lets you turn OFF (or ON) the speaker volume for voice messages. When you turn the monitor OFF, you will not hear messages as they come in.

Press

1 2 3

Menu/Set, 8, 5

Press or to select OFF (or ON), and press

Press

Stop/Exit

Menu/Set

Recording a Conversation

You can record a telephone conversation by pressing recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. You cannot record a conversation using the Speakerphone.

Play/Record

during the conversation. Your

Fax Forwarding/Paging

ADVANCED USE

When Paging is set to ON, your machine dials the pager number you have programmed and, when connected, plays the Paging OGM message you have recorded for 60 seconds. This activates your pager and let you know you have a fax or voice message in the Message Centre memory.

When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received.

You cannot use Paging and Fax Forwarding at the same time.

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Programming a Fax Forwarding Number

Press Menu/Set, 8, 6.

Press or until the screen displays FAX FORWARD, and press Menu/Set. The screen prompts you to enter the number of the fax machine where faxes will be forwarded.

Enter the forwarding number (up to 20 digits), and press Menu/Set.

Press Stop/Exit.

You can change a Fax Forwarding number remotely.

Recording the Paging Outgoing Message (OGM)

Before paging can work, you should first record the Paging OGM.

Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.

Press or to reach PAGING OGM, and press Menu/Set.

Press or to select RECORD MSG, and press Menu/Set.

Pick up the handset to record a message.

Press Stop/Exit and replace the handset. The Message Centre plays your OGM.

Press Stop/Exit.

You can delete or play the Paging message in the same way as the MSG CTR OGM. (See Recording the Message Centre’s Outgoing Message (MSG CTR OGM), page 64.)

Programming the Paging Number

Press Menu/Set, 8, 6.

Press or until the screen displays PAGING, and press Menu/Set. The screen prompts you to enter your pager number.

Enter your paging number up to 20 digits and press Menu/Set. This is the telephone number which your machine must call.

Press Stop/Exit.

You cannot change a Paging number remotely.

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Remote Retrieval

This section is for FAX-1030e. (If you have FAX-1020e, please see chapter 10 for your remote fax options.)

You can call your machine from any touch tone phone (or remote Group 3 fax machine set for tone) and use a Remote Access Code and Remote Control Commands to retrieve voice (and fax) messages. You can also program and change some settings for your Message Centre.

Using the Remote Access Code

Dial your machine phone number from a touch tone phone.

When your machine answers and beeps, immediately enter your Remote Access Code.

The machine signals the kinds of messages received:

1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—no messages

The machine then prompts you with two short beeps to enter a command. If you wait longer than

30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the machine beeps three times.

Press 9 0 to reset the machine when you finish.

ADVANCED USE

Hang up.

If your fax machine is set to MANUAL mode, you can access the Message Centre remotely by phoning your machine and letting it ring for about 100 seconds. Your fax machine will answer the phone after 100 seconds of ringing, and you then have 30 seconds to enter your Remote Access Code.

Changing the Remote Access Code

Enter your Remote Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this.

Press

1 2

Menu/Set, 8, 7

Enter a three-digit code using number keys 0-9, and #, and press The cannot be changed. Do not use the same digits that appear in your Remote Activation,

Deactivation Code or Activation Voice Code.

Press

Stop/Exit

When you call your machine and enter the Remote Access Code, you must press the fourth digit (three-digit number plus ).

Menu/Set

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Remote Control Commands

Remote control commands Detail Operation

91 Playing voice messages After one long beep, the machine plays In-Coming Message

(ICM).

1 Skip back Press 1 while listening to an ICM to play it again. If you press

1 before a message, you will hear the previous message. 2 Skip next While playing ICM, you can skip to next message. 9 STOP Playing Stop playing the ICM.

93 Erase all ICM If you hear one long beep, the erase is accepted. If you hear

three short beeps, you cannot erase because all voice

messages have not been played, or there is no voice message

to erase.

*This code erases all recorded messages, not one at a time.

94 Play and Record OGM in

memory

1 Play 1 MSG CTR OGM The machine plays the selected OGM. You can stop playing

2 FAX/TEL OGM

OGMs by pressing 9.

3 PAGING OGM

2 Record 1 MSG CTR OGM After one long beep, you can record the selected OGM. You

2 FAX/TEL OGM 3 PAGING OGM

95 Changing Fax

Forwarding/Paging setting

1OFF 2 Fax Forwarding 3Paging 4 FAX FWD NO.

will hear the message played once. You can stop recording

the message by pressing 9.

If you hear one long beep, the change is accepted. If you hear

three short beeps, you cannot change it because the

conditions have not been met (Example: registering paging

number).

You can register your fax forwarding number by using

4.FAX FWD NO. (See Changing the Fax Forwarding

Number, page 74.) Once you have registered the number, the

machine will automatically turn to “FAX FWD:ON” mode.

Then ret rieve a Memory Status List by e ntering 9 6 1 to make

sure that the Fax Forwarding number you registered is correct

in the List.

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Remote control commands Detail Operation

96 Retrieve Fax Enter the number of a remote fax machine to receive a report

1 Memory Status List

or stored fax messages. (See Retrieving the Memory Status List, page 73 and Retrieving Fax Messages, page 73.)

2 Retrieve all FAX 3Erase FAX in the

memory

If you hear one long beep, you can erase the fax message from the memory.

97 Check the receiving status You can check whether your fax machine has received any

1Document

Document or Voice messages. If yes, you will hear one long beep. If no, you will hear three short beeps.

2Voice

98 Change Answer Mode If you hear one long beep, you can change the answer mode.

1TAD 2F/T

If you hear three short beeps, you cannot change it. (Example: There is no TAD MSG when you want to change to TAD mode.)

3FAX

90 Exit After a long beep, you can exit remote control.

ADVANCED USE

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Retrieving the Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 6 1.

Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then press # #.

You cannot use and # as dial numbers. However, if you want to store a pause, press

After you hear your fax machine beep, hang up and wait. Your fax machine calls the remote fax machine and sends the Memory Status List. The remote

fax machine prints the List.

Retrieving Fax Messages

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, and then press # #.

You cannot use and # as dial numbers. However, if you want to store a pause,

press

After you hear your fax machine beep, hang up and wait. Your fax machine calls the remote fax machine and sends the stored documents. The remote fax

machine prints your fax messages.

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Changing the Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax machine.

Dial your fax machine’s number.

When you hear the beep, immediately enter your Remote Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press

Enter the new number of the remote fax machine where you want your fax messages forwarded,

and then press

To retrieve the Memory Status List, when you hear two short beeps, use the dial pad to press

9 6 1

Use the dial pad to enter the number of the remote fax machine (up to 20 digits), and then press

# #

After you hear your fax machine beep, hang up and wait.

Your fax machine calls the remote fax machine. Your fax machine then sends the Memory Status List showing the new forwarding number to the remote fax machine.

Check the forwarding number.

If the forwarding number is incorrect, return to Step 1 to reset it.

# #

You cannot use and # as dial numbers. However, if you want to store a pause, press before the fax machine’s number. The

. Also, if your fax machine is connected to a PABX, you can press # first

works as well as R key.

9 5 4

ADVANCED USE

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Troubleshooting and Maintenance

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages.

ERROR MESSAGE CAUSE/ACTION

CHECK CARTRIDGE

RESET OR REPLACE

CHECK DOCUMENT

REMOVE DOCUMENT

CHECK DOCUMENT

PRESS STOP KEY

CHECK PAPER

RELOAD PAPER

COMM.ERROR

CONNECTION FAIL

COOLING DOWN

WAIT FOR A WHILE

The machine is out of ribbon or the print cartridge is not properly installed. Install the print cartridge again. (See Replacing the Print Cartridge, page 83.)

The documents were not inserted or fed properly, or were too long. (See Document Jam, page 77.)

The fax machine is out of paper or paper is not properly loaded in the paper tray. Refill the paper or remove the paper and load it again. If this error appears while receiving a fax, load paper to restart printing. If you were coping or printing reports, load paper and try again.

A poor quality phone line resulted in a communications error. Try the call again.

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. Verify the other parties polling setup.

The print head has overheated. Wait 30 minutes for it to cool.

COVER OPEN

PLS CLOSE COVER

DISCONNECTED

MACHINE ERROR XX

CALL YOUR DEALER

NO RESPONSE/BUSY

75 Chapter 13

The cover is not completely closed. Close the cover.

The other party has disconnected during a call or fax.

The fax machine has a mechanical problem. Unplug the machine. Then contact your Brother dealer for service.

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

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ERROR MESSAGE CAUSE/ACTION

OUT OF MEMORY

ERASE MESSAGE

OUT OF MEMORY

PRINT:PRESS COPY

OUT OF MEMORY

QUIT:PRESS STOP

OUT OF MEMORY

SEND:PRESS START

OUT OF MEMORY

QUIT:PRESS STOP

PAPER JAM

PLS OPEN COVER

PAPER JAM

REMOVE PAPER

The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again.

There is not enough memory available to perform your copy operation. Press

Stop/Exit

. Print the faxes stored in memory to delete them. Then try again. —OR—Press

Stop/Exit

to cancel the job. Then try again.

(See Cancelling a Scheduled Job, page 56.)

There is not enough memory available to send your fax. Press

Stop/Exit

. Print the faxes stored in memory to delete them. Then try again. —OR—Press

Stop/Exit

to cancel the job. Then try again.

(See Cancelling a Scheduled Job, page 56.)

The paper is jammed in the machine. (See Paper Jam, page 77.)

MAINTENANCE

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Document Jams and Paper Jams

Document Jam

The documents were not inserted or fed properly, or were too long.

Open the front cover.

Lift the two release levers to release the white roller.

Pull the document toward the front of the machine.

Lock the two release levers back in place.

Close the cover and press Stop/Exit.

Front Cover

Paper Jam

The recording paper is jammed in the paper tray.

Open the paper tray cover and remove the paper in the paper tray.

Release Levers

Paper Tray

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Paper Tray Cover

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Press the OPEN button to open the top cover.

Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.

Top Cover

OPEN button

Sharp Edge

Pull the jammed paper toward the back from the paper tray and remove it as per diagram A.

If you can’t, pull the jammed paper toward the front and remove it as per diagram B. If you cannot see any jammed paper, remove the ribbon cassette and check underneath. Remove

any jammed paper.

MAINTENANCE

Paper Tray

Close the top cover.

Press the both edges of the top cover and close it until it clicks.

Put the recording paper back into the paper tray.

Close the paper tray cover.

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Difficulty with Operation

If you think there is a problem with sending or printing quality of your fax machine, make a copy first. If the copy quality looks good then the problem may not be your fax machine. Check the difficulties below and follow the suggestions to help resolve your problems.

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off

Vertical Black Lines When Receiving

Phone Line or Connections

Fax Machine Does Not Answer When Called

No Dial Tone on the Handset Press Speaker phone (for FAX-1030e only)—OR—Lift the

This can be caused by static or interference on the telephone line. You can make a copy using the Copy function and see if the same problem occurs. If the copy is also bad, call your Brother dealer for service.

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, contact the Brother dealer for service.

Make sure the machine is in the correct receiving mode for your setup (either FAX, F/T (FAX/TEL) or TAD). Check for dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the machine’s telephone jack. If there is no ringing when you call your machine, call your Telephone Company to check the line.

handset. If you hear no dial tone, check telephone line cord connections at the machine and wall jack. Check that the handset is connected to the machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

Sending Faxes

Poor Transmitting Quality Try changing your resolution to FINE or S.FINE. (See Resolution,

page 18.) Make a copy to verify the machine’s scanner operation.

Dialling Does Not Work Check for a dial tone.

Change TONE/PULSE setting. (See Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand), page 12.) Check all line cord connections. Check power cord connection. Send a manual fax by pressing Speaker phone (for FAX-1030e only)—OR—Lifting the handset, and dialling the number. Wait to hear fax receiving tones before pressing Fax Start.

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DIFFICULTY SUGGESTIONS

Vertical Black Lines When Sending

Handling Incoming Calls

F/T Pseudo-Ring in F/T Mode

Transferring a Call to the Machine

Machine goes into receive mode when the caller is not a fax

Transmission Verification Report Prints “RESULT:ERROR”

Use your machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner’s white roller and the glass strip under the roller using isopropyl alcohol and a lint-free cloth.

The machine knows the incoming call is not a fax so it is signalling you to answer the voice call. Pick up the machine’s handset or answer from an extension phone and press your machine’s Remote Deactivation Code (default setting is # 5 1 (# 9 1 for New Zealand)).

If you have answered at the machine’s handset, press

Fax Start

, and hang up immediately. If you answered at an extension phone, press your three-digit Remote Activation Code (the factory setting is 5 1 ( 9 1 for New Zealand)). When your machine answers, hang up.

If the machine is set to Fax Detect ON, it is more sensitive to sounds. The machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing

Stop/Exit

. Try avoiding this problem by turning Fax Detect to OFF. (See Fax Detect, page 24.)

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line.

MAINTENANCE

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Page 88

Regular Maintenance

Cleaning the Scanner

Unplug the power cord for safety.

Open the front cover.

Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You will need to lift the two release levers to release the white roller; be sure to lock them in place when you are through.

Release Levers

Close the front cover.

Cleaning the Print Head

Unplug the power cord for safety.

Press the OPEN button to open the top cover.

Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.

Top Cover

Glass Strip

OPEN button

White Roller

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Sharp Edge

Page 89

Take out the printing cartridge.

To clean the machine’s thermal print head, wipe the metal and plastic part with a lint-free cloth

that is dry or lightly moistened with isopropyl alcohol.

MAINTENANCE

Plastic and Metal Part

Wait until the alcohol on the metal and plastic part is totally dried.

Install the printing cartridge. (See Replacing the Print Cartridge, page 83.)

Press both edge of the top cover until it clicks and close the top cover.

Troubleshooting and Maintenance 82

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Replacing the Print Cartridge

Push the OPEN button to open the top cover.

Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.

Top Cover

Take out the used print cartridge.

OPEN button

Sharp Edge

Remove the stopper from the new printing cartridge.

White shaft

Blue shaft

Black Spool

Recessed arrow

Stopper

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Turn the black spool on the right clockwise to tighten the ribbon.

Install the printing cartridge by inserting the recessed first and placing the cartridge into its

four holders.

Recessed

Black Spool

Holder

Press down on both sides of the top cover to close it securely.

MAINTENANCE

Troubleshooting and Maintenance 84

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Packing and Shipping the Machine

Whenever you transport the fax machine, use the packing materials that came with your fax machine. Failure to pack the machine properly may damage the machine and such damages will not be covered under warranty.

Unplug the fax machine from the AC power outlet.

Do not unplug the fax machine after a print job until you hear the final click.

Remove the paper wire extension, document support, paper support, telephone line cord, print cartridge and handset, and pack them.

If you are returning the fax machine to Brother as part of the Brother Exchange Service, pack only the fax machine. Keep all separate parts to use with your “Exchange” machine.

Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material.

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Important Information for Australia

Important Safety Instructions

Important Safety Information

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not

use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not place this product on an unstable surface.

Do not use this product near water.

Slots and openings in the case and the back or bottom are provided for ventilation; to ensure

reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar soft surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are

not sure of the type of power available, consult with your dealer or local power company.

This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed

socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.

Do not allow anything to rest on the power cord. Do not locate this product where people can

walk on the cord.

Do not place anything in front of the machine that will block received faxes. Do not place

anything in the path of received faxes.

Do not touch a document during printing.

Never push objects of any kind into this product through cabinet slots, since they may touch

dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Do not attempt to service this product yourself, because opening or removing covers may expose

you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.

This product has no mains ON/OFF switch. It is therefore highly important that access to the

mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected.

INFORMATION

IMPORTANT

Important Safety Information 86

Page 94

Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the following conditions:

◆ When the power cord is damaged or frayed.

◆ If liquid has been spilled into the product.

◆ If the product has been exposed to rain or water.

◆ If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

◆ If the product has been dropped or the cabinet has been damaged.

◆ If the product exhibits a distinct change in performance, indicating a need for service.

We do not advise the use of an extension lead.

Important Information for New Zealand

Important Safety Instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the telephone and AC sockets (in this order) before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment does not fully meet Telecom’s impedance requirements. Performance limitations may occur when used in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such circumstances.

If a charge for local calls is unacceptable, the “Dial Button” should not be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. Do not dial the area code digit or the “0” prefix.

This equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.

IMPORTANT NOTICE Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use in emergencies.

The call log incorporated in this equipment does not record all answered calls. The call log, therefore may not agree with the Telecom account which may include calls not shown on the log.

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Some parameters required for compliance with Telecom's Telepermit requirements are

dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another.

Some parameters required for compliance with Telecom’s Telepermit requirements are

dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom’s Specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.

This equipment should not be used under any circumstances which may constitute a nuisance to

other Telecom customers.

Not all telephones will respond to incoming ringing when connected to the extension socket.

This equipment may not provide for the effective hand-over of a call to another device connected

to the same line.

The answer delay setting of this equipment shall not be set to less than two rings to answer as

this will destroy Caller ID information.

All persons using this device for recording telephone conversations shall comply with New

Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.

The Caller ID Information is presented in the form: Area Code + Directory number

When dialling back, always insert a zero in front of the area code for a toll call and omit the area code for a local call, If a zero is inserted in front of the area code for a local call, the call will still proceed correctly but if the line has non-code access to another toll carrier, you should check with that carrier before inserting zero on a local call.

Do not place this product on an unstable surface.

Slots and openings in the case and the back or bottom are provided for ventilation; to ensure reliable

operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar soft surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are

not sure of the type of power available, consult with your dealer or local power company.

This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed

socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.

Do not allow anything to rest on the power cord. Do not locate this product where people can

walk on the cord.

Do not place anything in front of the machine that will block received faxes. Do not place

anything in the path of received faxes.

INFORMATION

IMPORTANT

Do not touch a document during printing.

Important Safety Information 88

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Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel.

This product has no mains ON/OFF switch. It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected.

Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified service personnel under the following conditions:

◆ When the power cord is damaged or frayed.

◆ If liquid has been spilled into the product.

◆ If the product has been exposed to rain or water.

◆ If the product does not operate normally when the operating instructions are followed.

◆ If the product has been dropped or the cabinet has been damaged.

◆ If the product exhibits a distinct change in performance, indicating a need for service.

We do not advise the use of an extension lead.

This device only responds to Distinctive Alert Cadences DA1, DA2 and DA4.

Configuration of the machine with Faxability ON will result in Caller ID information being destroyed when ring cadence DA4 is received.

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Important Information for Some Countries

Important Safety Instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

Use a damp cloth for cleaning.

Do not place this product near water.

Do not place this product on an unstable cart, stand, or table. The product may drop, causing

serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure

reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or on a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are

not sure of the type of power available, consult with your dealer or local power company.

This product is equipped with a 2-wire grounding type plug and a 3-wire grounding type plug,

a plug having two or three pins. This plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.

Do not allow anything to rest on the power cord. Do not place this product where people can

walk on the cord.

If an extension cord is used with this product, make sure that the total ampere ratings on the

products plugged into the extension cord do not exceed the extension cord ampere rating.

Do not place anything in front of the machine that will block received faxes. Do not place

anything in the path of received faxes.

Do not touch a document during printing.

Never push objects of any kind into this product through cabinet slots, since they may touch

dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.

INFORMATION

IMPORTANT

Important Safety Information 90

Page 98

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.

Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions:

◆ If the power cord is damaged or frayed.

◆ If the product has been spilled by liquid.

◆ If the product has been exposed to rain or water.

◆ If the product does not operate normally when the operating instructions are followed.

◆ If the product has been dropped or the cabinet has been damaged.

◆ If the product exhibits a distinct change in performance, indicating a need for service.

To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

We do not advise the use of an extension lead.

• For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

• This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.

• Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

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For Your Safety

To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring.

The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician.

Disconnect device

This product must be installed near a socket outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the socket outlet in order to shut off power completely.

Important Safety Information 92

INFORMATION

IMPORTANT

Page 100

Specifications

Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400 (Automatic Fallback) Document size Width: 148 mm to 216 mm

Length: 150 mm to 600 mm Weight: 64 gsm

Paper size Width: 210 mm (A4)

Length: Up to 356 mm Weight: 64 gsm

Scanning/Printing width 208 mm Paper tray Up to 200 sheets (75 gsm Printer type Line thermal with ribbon Grey scale 64 levels (Dithered) Display LCD, 16 characters

to 90 gsm

)

Polling types Standard, Secure, Delayed, Sequential Contrast control Automatic/Light/Dark (Manual setting) Resolution • Horizontal 8 dot/mm

• Vertical Standard—3.85 line/mm Fine, Photo—7.7 line/mm Superfine, Photo (copy)—15.4 line/mm

Memory capacity 1 MB (up to 50 pages*) (FAX-1030e)

512 KB (up to 25 pages*) (FAX-1020e)

One touch dial 12 stations (with Shift key) Speed dial 100 stations Groups Up to 6 Automatic redial 2 times at 2 minute intervals (for Australia)

2 times at 3 minute intervals (for New Zealand) 10 times at 3 minute intervals (for some countries)

Speaker type Full Duplex, Digital (FAX-1030e)

Monitor (FAX-1020e)

93 Chapter 15

Brother FAX-1020E, FAX-1030E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

APPROVAL INFORMATION

Using This Manual

Finding Information

Symbols Used In This Manual

User-Friendly Programming

Function Mode

Alternating Displays

Table of Contents

Chapter 1 Setup

Chapter 2 Sending a Fax

Chapter 3 Receiving a Fax

Chapter 4 Making Copies

Chapter 5 Telephone

Chapter 6 Printing Reports

Chapter 7 Advanced Sending

Chapter 8 Advanced Receiving

Chapter 9 Telephone Service

Chapter 10 Polling

Chapter 11 Remote Fax Options (Only for FAX-1020e)

Chapter 12 Message Centre (Only for FAX-1030e)

Chapter 13 Troubleshooting and Maintenance

Chapter 14 Important Safety Information

Chapter 15 Specifications

Preparation and Simple Use Guide

Simple steps to prepare and use the machine.

Advice for Preparation and Simple Use Guide

Packing

Choosing a Location

Connecting the Power Cord

Memory Storage

Connecting an External Telephone Answering Device (TAD)

Connecting an External Telephone

FAX-1020e Control Panel Overview

FAX-1030e Control Panel Overview

Setup

Initial Settings

Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)

Setting the Date and Time

Setting the Station ID

Custom Settings

Volume Settings

Setting the Music on Hold

Setup Quick Dial Numbers for Easy Dialling

Storing One Touch Dial Numbers

Storing Speed Dial Numbers

Changing One Touch and Speed Dial Numbers

Setting Number Groups for Broadcasting

Sending a Fax

Scanning Adjustment

Contrast

Resolution

Sending Operation

Manual Transmission

Automatic Transmission

Dialling a Number

One Touch Dialling

Speed Dialling

Search

Automatic and Manual Fax Redial

Broadcasting

Receiving a Fax

Answer Mode Settings

Select Answer Mode

Setting the Ring Delay

Setting the F/T Ring Time (Only Applies to F/T Receiving Mode)

Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM) (Only for FAX-1030e)

Fax Detect

Receiving a Fax

Printing a Reduced Incoming Document

Reception into Memory

Printing a Fax from Memory (Only for FAX-1020e)

Making Copies

Copy Functions

Making a Single Copy

Multiple Copies

Reducing and Enlarging Copies