Brother FAX-1020E, FAX-1030E User Manual

FAX-1020e FAX-1030e

USER’S GUIDE

THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR.

APPROVAL INFORMATION

Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

Using This Manual

Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through

functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your machine can print a Help List. Make sure that there is no document in the Automatic Document Feeder, and press to print a list of basic operational steps and functions.

Memory/Reports

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature by checking the Index at the back of this manual. Also, throughout this manual, you will see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Symbols Used In This Manual

Note or additional information.

and 1

The machine would be damaged or would not work correctly if this is not observed.

Warnings detail precautions you must take to avoid possible personal injury.

User-Friendly Programming

We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual, page i.)

Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help you program your machine. All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings.

A complete list of the function selections, options, and settings that are available is provided in the appendix of this manual. (See Menu Mode & Menu Selection Table, page 95.)

Function Mode

You can access the Function Mode by pressing Menu/Set. When you enter the Function Mode, your machine displays a list of main menu options from which

you can choose. These options appear one after the other on the display. Select an option by pressing Menu/Set when the option appears on the LCD.

You can “scroll” more quickly through options by pressing . When the screen displays your selection, press Menu/Set. (Use to scroll backward if you passed your choice or to save key strokes. Both arrow keys show all options, in the opposite order.)

When you finish a function, the screen displays ACCEPTED.

If you want to exit the Function Mode, press

Stop/Exit

Alternating Displays

The LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you will probably see most often is shown below, showing you that when you place a document in the feeder, you can either dial a number to send it as a fax or press the copy key to make a copy of the document.

FAX: NO. & START

COPY: PRESS COPY

Using This Manual

User-Friendly Programming

Table of Contents ...............................................................................iii

PREPARATION AND SIMPLE USE GUIDE

Preparation and Simple Use Guide

Advice for Preparation and Simple Use Guide ...................................4

FAX-1020e Control Panel Overview.................................................. 8

FAX-1030e Control Panel Overview................................................10

BASIC USE

Chapter 1 Setup

Initial Settings.................................................................................... 12

Custom Settings................................................................................. 14

Setup Quick Dial Numbers for Easy Dialling...................................15

Chapter 2 Sending a Fax

Scanning Adjustment......................................................................... 18

Sending Operation............................................................................. 18

Dialling a Number............................................................................. 19

Chapter 3 Receiving a Fax

Answer Mode Settings ......................................................................21

Receiving a Fax .................................................................................24

Chapter 4 Making Copies

Copy Functions.................................................................................. 26

Chapter 5 Telephone

Making a Call.................................................................................... 28

Answering a Call............................................................................... 30

Chapter 6 Printing Reports

Transmission Report and Journal Setting.......................................... 31

Using the Reports Key.......................................................................32

iii

ADVANCED USE

Chapter 7 Advanced Sending

Advanced Operations.........................................................................33

Chapter 8 Advanced Receiving

Operation from an External or Extension Telephone ........................42

Chapter 9 Telephone Service

Telephone Service for Australia (Telstra® Duet) ..............................45

Telephone Service for New Zealand..................................................48

Telephone Service for Some Countries .............................................52

Chapter 10 Polling

Polling Receive..................................................................................54

Polled Transmit..................................................................................56

Secure Polling....................................................................................57

Chapter 11 Remote Fax Options (Only for FAX-1020e)

Fax Forwarding..................................................................................58

Remote Retrieval ...............................................................................59

Chapter 12 Message Centre (Only for FAX-1030e)

Message Centre Mode .......................................................................63

Fax Forwarding/Paging......................................................................68

Remote Retrieval ...............................................................................70

MAINTENANCE

Chapter 13 Troubleshooting and Maintenance

Error Messages ..................................................................................75

Document Jams and Paper Jams........................................................77

Difficulty with Operation...................................................................79

Regular Maintenance.........................................................................81

Packing and Shipping the Machine ...................................................85

IMPORTANT INFORMATION

Chapter 14 Important Safety Information

Important Information for Australia ..................................................86

Important Information for New Zealand............................................87

Important Information for Some Countries .......................................90

APPENDIX

Chapter 15 Specifications

Specifications .................................................................................... 93

Menu Mode & Menu Selection Table............................................... 95

Entering Text...................................................................................100

About Fax Machines........................................................................ 101

Glossary........................................................................................... 102

Index................................................................................................ 105

Accessory List .................................................................................108

Preparation and Simple Use Guide

Simple steps to prepare and use the machine.

Follow these simple steps below to prepare and use the machine.

However, before you perform these steps, refer to the Important Information (page 86), and Advice for Preparation and Simple Use Guide (page 4).

If you need further information, refer to BASIC USE or ADVANCED USE.

1 Make sure you have the items shown below

Paper Wire

Extension

Telephone Line

(For Australia Only)

Cord

Adapter

Telephone

Handset

Curled Cord

One Touch

Name Labels

1278

User’s Guide

Document Support

Paper Support

Printing Cartridge* (up to 420 pages (A4))

Quick Setup Guide

* The printing cartridge is already installed in the machine.

Keep the packing materials for possible future transport. Failure to pack the machine properly may damage the machine and such damages will not be covered under warranty.

2 Read the Quick Setup Guide

Follow the instructions on the Brother Quick Setup Guide to set up the machine.

3 Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)

Press Menu/Set, 1, 1. The screen prompts you to select TONE or PULSE.

Use or to select the dialling mode, and press Menu/Set when the screen displays the dialling mode you want.

Press Stop/Exit.

4 Using the telephone

Pick up the handset.

When you hear a dial tone, dial the number, using the dial pad.

To hang up, replace the handset on its cradle.

5 Setting the Document

■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is.

■ Make sure you insert documents face down, top edge first.

■ Adjust the paper guides to fit the width of your document.

Paper Guides

■ The Automatic Document Feeder can hold up to 20 pages, feeding each one individually through the fax machine. Use standard (64 gsm~90 gsm) paper when using the Automatic Document Feeder; if you are using heavier paper, feed each sheet individually to prevent paper jams.

AND SIMPLE USE

PREPARATION

■ Press

Resolution

(before you send the fax) to select the resolution for the document you are sending. If you wish to send in STANDARD resolution, i.e. a general fax with no graphics, then the default is STANDARD, and the resolution button need not be pressed. (See Resolution, page 18)

• DO NOT use, curled, wrinkled paper, folded, ripped paper, or paper with staples, paper clips, paste, or tape attached.

• DO NOT use, cardboard, newspaper, or fabric.

• DO NOT use paper on which correction fluid has been used.

• Make sure documents written with ink are completely dry.

6 Sending a fax automatically

Insert the document face down in the Automatic Document Feeder.

Enter the fax number you want to call.

Press

Fax Start

IMPORTANT: Do not pick up the handset.

Preparation and Simple Use Guide 2

7 Making a Single Copy

Insert the document face down in the Automatic Document Feeder.

Press Copy.

Press Copy. (See Making Copies, page 26.) To cancel, press Stop/Exit.

Your machine cannot scan anything closer than 4 mm from the edge of the paper.

Do NOT pull the paper while copying is in progress.

8 Setting up the Answer phone (TAD) (Only for FAX-1030e)

Press Menu/Set, 8, 1. The screen prompts you to choose a DOC (Document) setting.

Press or to select ON (or OFF), and press Menu/Set. The screen prompts you to choose a VOICE setting.

Press or to select your setting from the list (ON, OFF or EXT), and press

Menu/Set when the screen displays your selection.

Press Stop/Exit.

Press Menu/Set, 8, 3. The screen prompts you to choose an OGM.

Press or to reach MSG CTR OGM. This is the only setting you can select if you want to turn the Message Centre on.

Press Menu/Set.

Press or to select RECORD MSG and press Menu/Set.

Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the tone. If you wish to send a fax, please press 5 1 ( 9 1 for New Zealand), wait for the fax tones, then press the start button on your machine. (See Recording the Message Centre’s Outgoing Message (MSG CTR OGM), page 64.)

Replace the handset. The Message Centre plays your OGM.

Press Stop/Exit.

Activate Message Centre (TAD) Mode by pressing .

Advice for Preparation and Simple Use Guide

Packing

Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly.

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone socket and a standard, earthed Mains socket.

Avoid placing your machine in a busy area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit’s memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid connecting the fax machine near to interference sources, such as speakers or the base units of cordless phones.

Connecting the Power Cord

• This fax must be earthed using a 3-pin plug.

• Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine, by disconnecting the telephone line first, and then the power cord.

• Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

AND SIMPLE USE

PREPARATION

Memory Storage

Your machine is equipped with an internal battery which will keep the date and time information for up to about 15 hours (FAX-1030e) or about 9 hours (FAX-1020e) after power has been cut off. After this time, the date and time will be lost and you will have to re-enter the information. In the event of a power failure, all settings in the menus are stored permanently except for the settings that are valid for the next fax only (e.g. contrast, overseas mode).

The FAX-1030e will retain any documents stored into the memory for up to 6 hours after a power interruption.

The FAX-1020e will not retain any documents stored into the memory after a power interruption.

Preparation and Simple Use Guide 4

Connecting an External Telephone Answering Device (TAD)

Connections

You may connect an external TAD to your machine, as shown below.

TAD

(Example for Australia)

Set the number of rings to one or two on your external TAD. (The fax machine’s Ring Delay setting does not apply.)

Record the outgoing message on your external TAD (see next page).

Set the external TAD to answer calls.

Set MESSAGE STORE (Function menu 8-1) to VOICE:EXT. (Only for FAX-1030e)

Set the Answer Mode to TAD:ANSWER MACH.. (Only for FAX-1020e) On FAX-1030e, set the Answer Mode to TAD:MSG CTR.

Do not connect a TAD elsewhere on the same phone line––your machine and TAD will both try to control the line.

Outgoing Message (OGM) of External TAD

Timing is important in recording this message.

Record four seconds of silence at the beginning of your message. (This allows your machine

time to listen for the fax CNG tones of automatic transmissions before they stop.)

Try to record the shortest possible message on your telephone answering device (ideally less

than 20 seconds).

End your message by giving your Remote Activation Code for people sending manual faxes. For

example: “After the beep, leave a message or send a fax manually by pressing 5 1 ( 9 1 for New

Zealand).”

Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone in manual mode. In these cases you must inform callers that they must enter the remote activation code to send a fax.

Sequence of External TAD Reception

When you leave your machine set in TAD mode, all calls will be answered by the externally connected telephone answering device, and fax calls will be received automatically provided they come from a machine which sends standard Calling tone (CNG).

Incoming Call

AND SIMPLE USE

PREPARATION

Fax reception is automatically activated by fax tone.

The fax message is received on paper.

Auto dial fax call

The call is picked up by the TAD. (Recommended short TAD ring delay such as 1 or 2 rings.)

The external TAD outgoing message begins (recommended length of 10 seconds or less).

Voice call

The caller leaves a voice message on the external TAD.

The caller must press

Manual fax call

The caller can also send a fax message after the voice message.

Start or enter your remote activation code to activate the machine and press Start.

The fax message is received on paper.

Preparation and Simple Use Guide 6

Connecting an External Telephone

Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below.

Extension Telephone

External Telephone

(Example for Australia)

Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds.

To disconnect the call on the external phone and switch to the fax, lift the handset and press Hook (FAX-1020e) or Speaker phone (FAX-1030e).

FAX-1020e Control Panel Overview

AND SIMPLE USE

PREPARATION

4 6 7 8 9 11 12 13

Shift

This key is used to access the “7” through “12” One Touch numbers.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

One Touch Dial Keys

These 6 keys give you access to 12 previously stored phone numbers.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically to fit on to A4 paper, select AUTO.

Sort

Use this key when you want multiple copies of a multiple page original in order.

Copy

Makes a copy.

Hook

Use to shuttle the line between handset and monitor speaker.

Dial Pad

Dials phone and fax numbers and can be used as a keyboard for entering information into the machine.

key lets you switch the dialling type

during a telephone call from “PULSE” to “TONE”. (Not available in New Zealand)

105

Recall

Use this key to gain access to an outside line and/or to recall the operator. (For some countries)

Search/Mute

Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold.

Receive Mode

Use to select how the fax machine will handle incoming calls.

Resolution

Sets the resolution when you send a fax or make a copy.

Fax Start

Starts sending a fax.

Memory/Reports

With document in the Automatic Document Feeder: Lets you take advantage of memory transmission. Without document in the Automatic Document Feeder: Lets you access the Reports menu so you can select a report to print: HELP LIST, QUICK-DIAL,

JOURNAL, TRANSMISSION, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List.

Preparation and Simple Use Guide 8

Navigation Keys:

Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers.

Press to scroll through the menus and options. —OR— You can press these keys to adjust the ring or speaker volume.

Stop/Exit

Stops a fax, cancels an operation, or exits from function menu mode.

Liquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

FAX-1030e Control Panel Overview

AND SIMPLE USE

PREPARATION

6 8 9 10 11 13 14 15

DIGITAL TAD

Lets you activate Message Centre. Also, notifies you that you have voice or fax messages in the memory.

Shift

This key is used to access the “7” through “12” One Touch numbers.

Redial/Pause

Redials the last number called. Also inserts a pause in autodial numbers.

One Touch Dial Keys

These 6 keys give you access to 12 previously stored phone numbers.

MIC (Microphone)

Picks up your voice when you speak to another party using Speaker Phone.

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically to fit on to A4 paper, select AUTO.

Sort

Use this key when you want multiple copies of a multiple page original in order.

Copy

Makes a copy.

127

Speaker phone

Lets you speak to the person at the other end and dial telephone and fax numbers without lifting the handset.

Dial Pad

Dials phone and fax numbers and can be used as a keyboard for entering information into the machine.

key lets you switch the dialling type

during a telephone call from “PULSE” to “TONE”. # key also lets you skip to the next message when you are playing voice messages and key lets you repeat the last message when you are playing voice messages. (Not available in New Zealand)

Recall

Use this key to gain access to an outside line and/or to recall the operator. (For some countries)

Search/Mute

Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold.

Receive Mode

Use to select how the fax machine will handle incoming calls.

Resolution

Sets the resolution when you send a fax or make a copy.

Preparation and Simple Use Guide 10

Fax Start

Starts sending a fax.

Memory/Reports

Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a report to print:

HELP LIST, QUICK-DIAL, JOURNAL, TRANSMISSION, TEL.INDEX, SYSTEM SETUP and MEMORY STATUS List.

Navigation Keys:

Menu/Set

Lets you access the menu and programming mode and stores your settings in the machine.

Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers.

Press to scroll through the menus and options. —OR— You can press these keys to adjust the ring or speaker volume.

Stop/Exit

Stops a fax, cancels an operation or exits from function menu mode.

Liquid Crystal Display

The LCD displays messages to help you set up and operate your fax machine.

Erase

Lets you delete voice messages, fax messages or all messages.

Play/Record

Lets you listen to voice messages and print fax messages stored in memory. This also lets you record telephone calls.

Setup

Initial Settings

Setting the Dialling Mode (Tone/Pulse) (Not available in New Zealand)

Your machine is initially set to TONE. If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below.

Press

Menu/Set, 1, 1

. The screen prompts you to select TONE or PULSE.

BASIC USE

Use or to select the dialling mode, and press

dialling mode you want.

Press

Stop/Exit

Although this equipment can use either Pulse or Tone signalling, only the performance of the Tone signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use the Tone signalling for access to public or private emergency services. The Tone signalling also provides faster call set up.

Menu/Set

when the screen displays the

Setting the Date and Time

The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print the date and time on every fax you send.

In the event of a power failure, the machine maintains date and time information for about 15 hours (FAX-1030e), about 9 hours (FAX-1020e).

Press

1 2 3 4 5

Menu/Set, 1, 2

Enter the two digits of the year, and press

Enter two digits for the month and press

Enter two digits for the day and press

Enter the time in 24 hour format and press

Menu/Set

. “03” is registered as 2003 in the machine.

Press

Stop/Exit

Setup 12

Setting the Station ID

You can store your name, fax number and telephone number in this setting. The name and fax number will be printed on the fax cover pages and all fax pages that you send. (The telephone number will be printed only on your cover pages and on the call back messages.) (See Electronic Cover Page, page 33 and Call Reservation, page 36.)

It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e. in accordance with the following strict sequence:

- The “+” (plus) character (by pressing key)

- Your Country Code

- Your local area code minus any leading “0”

-A space

- Your number on the local exchange, using spaces to aid readability as appropriate.

Press Menu/Set, 1, 3.

Enter your fax number (up to 20 digits) and press Menu/Set.

Enter your telephone number (up to 20 digits) and press Menu/Set.

Enter your name (up to 20 characters) using the dial pad and the chart. To enter a space press

twice.

Press Menu/Set.

Press Stop/Exit.

■ When you enter your name, see Entering Text, page 100.

■ The telephone number you enter is used only for the Call Back Message and

Cover Page features.

■ If you do not enter a fax number, no additional information can be entered.

■ To enter a space, press once between numbers and twice between

characters.

■ If your Station ID has already been programmed, the screen prompts “1” to make a change, or “2” to exit without changing.

13 Chapter 1

Custom Settings

Volume Settings

Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The machine comes set to LOW. When the beeper is set to LOW or HIGH, the machine beeps every time you press a key or make an error, and at the end of sending or receiving a fax.

Press

1 2

Menu/Set, 1, 4

Press or to select your setting.

BASIC USE

When the screen displays the setting you want, press

Press

Speaker Volume

You can adjust the speaker volume. If you have FAX-1020e, you must lift the handset, then press

Hook

Press or to adjust the volume level. The display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Ring Volume

You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press or until the ring is off.

Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Stop/Exit

before you can adjust the volume. If you have FAX-1030e, press

If you have FAX-1030e, you can adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (incoming messages).

If you turn Incoming Recording Monitor to the Speaker for screening calls will be disabled and you won’t hear callers leaving messages. The volume for other operations can still be controlled using

Menu/Set

OFF (Menu/Set, 8, 5

Speaker phone

) on FAX-1030e,

and

Setting the Music on Hold

You can set the machine to play or not to play the music during the machine is holding a voice call.

Press

1 2

Menu/Set, 1, 5

Press or to select ON (or OFF), and press selection.

Press

Stop/Exit

Menu/Set

when the screen displays your

Setup 14

Setup Quick Dial Numbers for Easy Dialling

You can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes.

Storing One Touch Dial Numbers

You can store 12 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a One Touch key, the screen displays the name or number as the call is dialled. (See One Touch Dialling, page 19.)

One Touch keys are not the dial pad keys. They are the 6 keys (numbers 1-12) located to the left of the dial pad. One Touch Dial Numbers 7 - 12 are accessed by

Shift

holding down

Press Menu/Set, 6, 1.

Press the One Touch key where you want to store a number. The screen displays the location you selected.

Enter a number (up to 20 digits), and press Menu/Set. The screen prompts you to enter a name for this number.

Use the dial pad to enter the name (up to 15 characters). (See Entering Text, page 100.)—OR— Go to Step 5 to store the number without a name.

Press Menu/Set. The screen prompts you to select the type of number this is. Use or to select the type you want.

while you press the appropriate One Touch Dial key.

FAX a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number

Press Menu/Set. Return to Step 2 to store another One Touch dial number—OR—Press Stop/Exit.

When you dial a One Touch dial number, the screen displays the name you have stored, or, if you have not stored a name, the number you have stored.

15 Chapter 1

Storing Speed Dial Numbers

You can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost.

Press

2 3

4 5

7 8

Menu/Set, 6, 2

The screen prompts you to enter a location.

Use the dial pad to enter a two-digit location (00–99).

Press

Menu/Set

prompts you to enter the number you are storing.

Enter the number (up to 20 digits).

Press

Menu/Set

a name with this number.

Use the dial pad to enter the name (up to 15 characters). You can use the chart of Entering Text, page 100 to help you enter letters—OR—Press without a name.

Press

Menu/Set

The screen prompts you to select the type of number this is. Use or to select the type you want.

FAX a fax number TEL a telephone (voice) number F/T both a fax and telephone (voice) number

Press

Menu/Set

. The screen displays your entry, then

. The screen now prompts you to store

Menu/Set

SPEED-DIAL? #

#05:

ENTER & SET

NAME:

and go to Step 8 to store the number

BASIC USE

Return to Step 2 to store another Speed Dial number—OR—Press

Stop/Exit

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either change it or exit.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

◆ If you want to erase the number, press digits.

◆ If you want to change a digit, use or to position the cursor under the digit you want to change, then enter it.

Follow the directions in Storing One Touch Dial or Speed Dial Numbers.

Stop/Exit

when the cursor is to the far left of the

1.CHANGE 2.QUIT

Setup 16

Setting Number Groups for Broadcasting

Number Groups allow you to send the same fax message to many fax numbers by pressing only one Quick-Dial key (Broadcasting).

• First, you will need to store each fax number as a One Touch or Speed Dial number. Leave appropriate un-assigned numbers of one-touch dial buttons for Groups. If you want to set 3 Groups, leave 3 one-touch dial buttons FREE.

• Next, you can combine them into a Number Group. Each Number Group uses a Quick-Dial key.

• Finally, you can have up to 6 small Number Groups, or you can assign up to 111 numbers to one large Group. (See Storing One Touch Dial Numbers, page 15.)

Press Menu/Set, 6, 3. The screen displays SELECT ONE-TOUCH.

Select a Quick-Dial key where you wish to store the number. (For example, press One Touch Dial key 2 to use as a Group.)

Use the dial pad to enter the group number (for example, press 1 for Group 1).

Press Menu/Set. Enter the One Touch or Speed Dial numbers in this group. For example, for One Touch 3, press One Touch Dial key (e.g. 03). For Speed Dial location 09, press Search/Mute, then press 0, 9 on the dial pad. The LCD shows 03, #09.

Press Menu/Set. The screen prompts you to enter a name.

Use the dial pad to enter a name for the group (for example, NEW CLIENTS), and press Menu/Set. (See Entering Text, page 100.)

G01:*03#09

Press Stop/Exit.

You can print a list of all One Touch and Speed Dial numbers. Group numbers will be marked in the column of “

GROUP

”. (See Printing Reports, page 31.)

17 Chapter 1

Sending a Fax

Scanning Adjustment

Contrast

If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically.

Insert the document face down in the Automatic Document Feeder.

Press

2 3 4

Menu/Set, 3, 3

Use or to select AUTO, LIGHT, or DARK.

When the screen displays your selection, press

Menu/Set

Press 2 if you Step 6—OR––Press 1 if you want to select additional settings. The display returns to Setup Send menu.

Enter a fax number and press

. The screen displays:

have

finished choosing settings, and go to

Fax Start

to send a fax.

ACCEPTED

1.YES 2.NO

Resolution

When you have a document in the feeder, you can use the continuously until you see your selection on the screen.

see Multiple Resolution Transmission, page 41.

page,

Standard: suitable for most typed documents. Fine: good for small print; transmits a little slower than standard resolution. Super Fine: good for small print or artwork; transmits slower than fine resolution. Photo: use when document has varying shades of grey; slow transmission time.

Resolution

If you want to set a different resolution for each

key. Press

Resolution

BASIC USE

Sending Operation

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

Insert the document face down in the Automatic Document Feeder.

Pick up the handset and listen for a dial tone—OR—Press

only).

Enter the fax number you want to call. (See Dialling a Number, page 19.)

When you hear the fax tone, press

Fax Start

. If you are using the handset, hang up.

Speaker phone

(for FAX-1030e

Sending a Fax 18

Automatic Transmission

This is the easiest way to send a fax.

IMPORTANT: Do not pick up the handset—OR—Press Speaker phone (for FAX-1030e only).

Insert the document face down in the Automatic Document Feeder.

Enter the fax number you want to call.

Press Fax Start.

Dialling a Number

One Touch Dialling

Insert the document face down in the Automatic Document Feeder.

Press the One Touch key of the location you want to call.

Press Fax Start.

If you try to use a One Touch or Speed Dial location with no number stored in it, you hear a warning sound, and screen displays returns to normal after 2 seconds.

NOT ASSIGNED

. The display

Speed Dialling

Insert the document face down in the Automatic Document Feeder.

Press Search/Mute, then press # and the two-digit Speed Dial number.

Press Fax Start.

Search

You can search for names you have stored in One Touch and Speed Dial memories. (See Storing One Touch Dial Numbers, page 15 and Storing Speed Dial Numbers, page 16.) Names are displayed

alphabetically.

Insert the document face down in the Automatic Document Feeder.

Press Search/Mute.

To search for numbers alphabetically by name, enter the first letter of the name by using the dial pad, and then press or .

When the screen displays the name you want to call, press Fax Start.

19 Chapter 2

Automatic and Manual Fax Redial

Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will automatically redial up to 4 times at 2 minute intervals.

Manual Fax Redial: Place the document to be re-sent and press to make a second call to the last number dialled.

Redial/Pause

and then

Fax Start

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

Insert the document face down in the Automatic Document Feeder.

BASIC USE

Press

2 3

Memory/Reports

Enter the One Touch and Speed Dial numbers (one after the other), Search numbers or a Group number you have stored.

Press

Fax Start

numbers you entered. If the line is busy, your machine will redial.

. The FAX stores the document in memory, and then transmits it to all the

Press To cancel all locations, press page 38.)

. The LCD shows how much memory is available.

Stop/Exit

during transmission to cancel the current fax Broadcast.

Menu/Set, 4

. (See Cancelling a Scheduled Job,

Sending a Fax 20

Receiving a Fax

Answer Mode Settings

Select Answer Mode

Manual—Use this function if you receive many telephone calls and few fax messages. You must answer all calls yourself. If you hear fax tones, wait until the machine takes over the call automatically, then hang up (see Fax Detect function).

Fax Only—Use this function if you want to receive fax messages only (no telephone calls). The machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call.

F/T—Use this function if you expect to receive many fax messages and few phone calls. The machine automatically answers every call. If the call is a fax, it prints the fax. If the call is not a fax, it signals you with an F/T pseudo-ring, different from the phone company ringing, to alert you to pick up the call. If you select this setting, you will need to set the Ring Delay and F/T Ring Time features (on the following pages). (See For F/T (Fax/Tel) Mode Only, page 42.)

TAD (FAX-1020e)—This is the only setting in which you can use an external answering machine. Your telephone answering device answers every call. Once the external telephone answering device (TAD) answers, the machine listens for fax tones. If it detects fax tones, fax messages are printed.

The TAD setting works only with an external telephone answering device (TAD). Ring Delay and F/T Ring Time do not work in this setting.

TAD (FAX-1030e)—FAX-1030e provides you with a built-in digital Message Centre for fax and voice. When you set the machine to answer calls, it will record up to 30 minutes of messages. See Message Centre (Only for FAX-1030e), page 63 for more information.

FAX-1020e

FAX-1030e

09/06 15:25 FAX

Current

Answer Mode

09/06 15:25 TAD

Current

Answer Mode

MAN:MANUAL

FAX:FAX ONLY

F/T:FAX/TEL

TAD:ANSWER MACH.

(Only for FAX-1020e)

MAN:MANUAL

FAX:FAX ONLY

F/T:FAX/TEL

TAD:MSG CTR

(Only for FAX-1030e)

21 Chapter 3

To select or change your Answer Mode

Press

Receive Mode

The options on FAX-1020e are:

The options on FAX-1030e are:

Or, if TAD Mode is switched ON by pressing (

DIGITAL TAD

Mode Setting, so the display shows:

Continue to press returns to the date and time display, along with your new Answer Mode setting.

If you are changing Answer Mode while in another operation, the screen returns to the current operation display.

. The screen displays your current selection.

button), it overrides your Answer

Receive Mode

until your new selection appears. After 2 seconds, the screen

TAD:ANSWER MACH.

TAD:MSG MGR

FAX ONLY

FAX/TEL

MANUAL

FAX ONLY

FAX/TEL

MANUAL

BASIC USE

Setting the Ring Delay

The Ring Delay setting determines the number of times the machine rings before it answers. (See Operation from an External or Extension Telephone, page 42 and For F/T (Fax/Tel) Mode Only, page 42.)

Press

1 2 3

Menu/Set, 2, 1

Press or to select RING DELAY, and press

Press or to select how many times the line rings before the machine answers, and press

Menu/Set

Press

when the screen displays your selection.

Stop/Exit

(Only for FAX-1030e) When Toll Saver is off for the machine to operate using your Ring Delay setting. (See Setting the Toll Saver, page 68.)

. If you have a FAX-1020e, go to Step 3.

, it overrides your Ring Delay setting. Toll Saver must be

Menu/Set

Receiving a Fax 22

Setting the F/T Ring Time (Only Applies to F/T Receiving Mode)

You need to determine how long the machine will give its special F/T pseudo-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings for 20, 30, 40 or 70 seconds (20, 30, 40 or 55 seconds for New Zealand); no other phones (extension or external) on the same line rings during the special F/T pseudo-ring.

Press Menu/Set, 2, 2.

Press or to select how long the machine will ring to alert you that you have a voice call, and press Menu/Set when the screen displays your selection.

Press Stop/Exit.

Even if the caller hangs up during the F/T pseudo-ringing, the machine continues the F/T pseudo-ringing for the set time.

Please note that some faxes cannot be received automatically in F/T mode, because some fax machines do not send the standard Group 3 calling tone (“CNG”)

This machine does not generate F/T ringing tones to any extension telephones. Any such extension telephones will only ring during the period set on ring delay.

, but this is not common.

Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM) (Only for FAX-1030e)

This is the announcement played by your machine (not an external TAD) when someone calls and your machine is set to F/T mode. Although callers hear your announcement, they cannot leave a message. See Erasing the Outgoing Message (OGM), page 65 for directions to erase the announcement. The purpose of this F/T message is for the callers to better understand the status of their call, when your machine is set in F/T receiving mode. If you want to use Message Centre, you MUST record the Message Centre OGM.

Press Menu/Set, 8, 3. The screen prompts you to choose FAX/TEL OGM, MSG CTR OGM or PAGING OGM.

Press or to select FAX/TEL OGM, and press Menu/Set.

Press or to select RECORD MSG and press Menu/Set, then pick up the handset to record a message.

Replace the handset. Your announcement is played.

Press Stop/Exit.

23 Chapter 3

+ 88 hidden pages