Please read this manual before using the machine.
Please keep this manual within easy reach for quick reference.
ELECTRONIC EMBROIDERY MACHINE
INSTRUCTION MANUAL
Precautions
• Unauthorized commercial or industrial use of trademarks or copyrighted materials (such as
paintings, drawings, photos, logos, etc.) owned by other companies or persons is illegal. The
use of such materials without the permission of their owners may result in criminal or civil liability.
• This manual may be subsequently modified without prior notice.
• Brother Industries, Ltd. shall assume no responsibility for any consequences of using this manual.
Thank you very much for buying a BROTHER sewing machine. Before using your new machine,
please read the safety instructions below and the explanations given in the instruction manual.
With industrial sewing machines, it is normal to carry out work while positioned directly in front
of moving parts such as the needle and thread take-up lever, and consequently there is always a
danger of injury that can be caused by these parts. Follow the instructions from training personnel
and instructors regarding safe and correct operation before operating the machine so that you
will know how to use it correctly.
SAFETY INSTRUCTIONS
1 Safety indications and their meanings
This instruction manual and the indications and symbols that are used on the machine itself are
provided in order to ensure safe operation of this machine and to prevent accidents and injury to
yourself or other people. The meanings of these indications and symbols are given below.
Indications
DANGER
CAUTION
Symbols
.................This symbol () indicates something that you should be careful of.
.................This symbol () indicates something that you must not do.
The instructions which follow this term indicate situations where
failure to follow the instructions will almost certainly result in death
or severe injury.
The instructions which follow this term indicate situations where
failure to follow the instructions could cause injury when using the
machine or physical damage to equipment and surroundings.
The picture inside the triangle indicates the nature of the caution that must be
taken. (For example, the symbol at left means "beware of injury".)
.................This symbol (
The picture inside the circle indicates the nature of the thing that must be done.
(For example, the symbol at left means "you must make the ground connection".)
) indicates something that you must do.
BES-116AC
1
2 Notes on safety
Wait at least 5 minutes after turning off the power switch and disconnecting the power cord from the wall
outlet before opening the face plate of the control box. Touching areas where high voltages are present can
result in severe injury.
DANGER
CAUTION
Environmental requirements
Use the sewing machine in an area which is free
from sources of strong electrical noise such as
high-frequency welders.
Sources of strong electrical noise may cause
problems with correct operation.
Any fluctuations in the power supply voltage
should be within ±10% of the rated voltage for
the machine.
Voltage fluctuations which are greater than this
may cause problems with correct operation.
The power supply capacity should be greater
than the requirements for the sewing machine's
electrical consumption.
Insufficient power supply capacity may cause
problems with correct operation.
The air supply should have a capacity greater
than the machine air consumption. If air is not
supplied sufficiently, a machine malfunction
may occur.
Installation
Machine installation should only be carried out
by a qualified technician.
Contact your Brother dealer or a qualified electrician for any electrical work that may need to
be done.
The sewing machine weighs more than 195 kg.
The installation should be carried out by two or
more people.
Do not connect the power cord until installation is complete, otherwise the machine may
operate if the start switch is pressed by mistake, which could result in injury.
Be sure to connect the ground. If the ground
connection is not secure, you run a high risk of
receiving a serious electric shock, and problems
with correct operation may also occur.
The ambient temperature should be within the
range of 5°C to 35°C during use.
Temperatures which are lower or higher than this
may cause problems with correct operation.
The relative humidity should be within the range
of 45% to 85% during use, and no dew formation should occur in any devices.
Excessively dry or humid environments and
dew formation may cause problems with correct operation.
Avoid exposure to direct sunlight during use.
Exposure to direct sunlight may cause problems with correct operation.
In the event of an electrical storm, turn off the
power and disconnect the power cord from the
wall outlet.
Lightning may cause problems with correct
operation.
Be sure to wear protective goggles and gloves
when handling the lubricating oil or grease, so
that no oil or grease gets into your eyes or onto
your skin, otherwise inflammation can result.
Furthermore, do not drink the oil or grease under any circumstances, as they can cause vomiting and diarrhoea.
Keep the oil out of the reach of children.
Avoid setting up the sewing machine near
sources of strong electrical noise such as highfrequency welding equipment.
If this precaution is not taken, incorrect machine
operation may result.
Secure the machine with the nuts when installing it so that it will not move by placing the leveling seat on the sound floor.
When securing the cords, do not bend the cords
excessively or fasten them too hard with
staples, otherwise there is the danger that fire
or electric shocks could occur.
2
BES-116AC
CAUTION
Sewing
This sewing machine should only be used by
operators who have received the necessary
training in safe use beforehand.
The sewing machine should not be used for any
applications other than sewing.
Be sure to wear protective goggles when using
the machine.
If goggles are not worn, there is the danger that
if a needle breaks, parts of the broken needle
may enter your eyes and injury may result.
Turn off the power switch at the following times,
otherwise the machine may operate if the start
switch is pressed by mistake, which could result in injury.
• When threading the needle
• When replacing the bobbin and needle
• When not using the machine and when leaving the machine unattended
Do not get on the table.
Table may be damaged.
Cleaning
Secure the machine with the nuts when installing it so that it will not move by placing the leveling seat on the sound floor.
Attach all safety devices before using the sewing machine. If the machine is used without
these devices attached, injury may result.
Do not touch any of the moving parts or press
any objects against the machine while sewing,
as this may result in personal injury or damage
to the machine.
Do not touch the pulse motor and sewing machine bed section during operation or for 30 minutes after operation. Otherwise burns may result.
If an error occurs in machine operation, or if abnormal noises or smells are noticed, immediately
turn off the power switch. Then contact your
nearest Brother dealer or a qualified technician.
If the machine develops a problem, contact your
nearest Brother dealer or a qualified technician.
Turn off the power switch before starting any
cleaning work, otherwise the machine may operate if the start switch is pressed by mistake,
which could result in injury.
Maintenance and inspection
Maintenance and inspection of the sewing machine should only be carried out by a qualified
technician.
Ask your Brother dealer or a qualified electrician to carry out any maintenance and inspection of the electrical system.
Turn off the power switch and disconnect the
power cord from the wall outlet at the following
times, otherwise the machine may operate if the
treadle is depressed by mistake, which could
result in injury.
• When carrying out inspection, adjustment
and maintenance
• When replacing consumable parts such as
the rotary hook and knife.
Be sure to wear protective goggles and gloves
when handling the lubricating oil or grease, so
that no oil or grease gets into your eyes or onto
your skin, otherwise inflammation can result.
Furthermore, do not drink the oil or grease under any circumstances, as they can cause vomiting and diarrhoea.
Keep the oil out of the reach of children.
If the power switch needs to be left on when
carrying out some adjustment, be extremely
careful to observe all safety precautions.
Use only the proper replacement parts as specified by Brother.
If any safety devices have been removed, be absolutely sure to re-install them to their original
positions and check that they operate correctly
before using the machine.
Any problems in machine operation which result from unauthorized modifications to the machine will not be covered by the warranty.
BES-116AC
3
3 Warning labels
* The following warning labels appear on the sewing machine.
Please follow the instructions on the labels at all times when using the machine. If the labels have been
removed or are difficult to read, please contact your nearest Brother dealer.
1
Safety devices: Finger guard, Belt cover, etc.
CAUTION
Moving parts
may cause injury.
Operate with safety devices.
turn off main switch before
changing needle, cleaning
etc.
2
3
DANGERGEFAHR
Hazardous voltage
will cause injury,
Turn off main
switch and unplug
power cord before
opening this cover.
Never touch or push the
needle bar during operation
as it may result in injuries or
damage to the sewing machine.
Hochspannung
verletzungsgefahr!
Vor Öffnen des
Gehäuses
Hauptschalter
ausschalten und
Netzstecker ziehen!
DANGER
Un voltage non adapté
provoque des blessures.
Pour ouvrir cette plaque,
couper le contact
general de la machine
et debrancher le cable
d’alimentation.
PELIGRO
Un voltaje inadecuado
puede provocar las
heridas.
Antes de abrir esta
tapa, desconecte la
máquina y
desenchufela de la red.
4
Direction of operation
Thread take-up
Belt cover
cover
4
3
Finger guard
1
Guard bar
2
4
BES-116AC
Before Starting Operation
Do not force open the shutter for
direct contact with the magnetic
area.
Do not store floppy disks in an
extremely high or low ambient
temperature.
Do not use or store floppy disks in a
dusty place.
Do not place it on cloth.
Do not bring disks near magnetic
matters such as magnetic
screwdriver or the back side of the
programmer.
Do not use floppy disks under high
humidity.
Do not store floppy disks under
direct sunlight.
Do not bend the disk. Do not put
things on the disk.
Store it in the case immediately after
using it to protect it from dust and
damage.
Avoid contact with solvent or drink.
Use a commercially available
cleaning disk to clean the head of
the floppy disk drive periodically.
Do not remove the disk out of the drive during the access lamp is lit.
BES-116AC
5
Protecting data in floppy disks
Write-protection is available for a floppy disk to prevent undesired data deletion.
A write-protected disk is read-only. It is recommended to provide write-protection
for disks which contain important data.
To do so, slide the write-protect notch to open the slot as shown below.
Slide the notch in this direction to
prevent data loss or overwriting.
Slide the notch in this direction to write
data.
6
BES-116AC
Procedure of Reading This Manual
This manual consists of the following chapters:
Chapter 1Preparation of Embroidery Machine
This Chapter describes the specifications, installation and preparatory procedures of
starting up the machine.
Chapter 2Embroidering Procedures
Provides explanations on the operation panel and briefly reviews the flow of
embroidering processes.
Chapter 3Selection of Data and Embroidering
This Chapter describes procedures of reading sewing data and sewing.
Chapter 4Editing of Embroidering Data
Explains how to edit the embroidery data.
Chapter 5Setting
This Chapter describes procedures of setting the machine and working environment.
Chapter 6Operation of Machine
Provides information on machine operation during embroidering.
Chapter 7Maintenance
Describes appropriate maintenance of the machine.
Chapter 8Adjustment
Explains how to adjust the needles.
Chapter 9List of Error Messages
Provides information on error codes and action to be taken.
Chapter 10Troubleshooting
Provides troubleshooting for the machine.
Connection and Installation of Optional Equipment
Describes connections between the machine/computer and optional equipment
available.
Max. 300 (V) x 450 (H) mm (flat hoop area)
85 (V) x 360 (H) mm (with cap frame)
3.5 2DD floppy disk (Tajima format)
3.5 2HD floppy disk (the equivalent to Tajima format)
3.5 2DD floppy disk (Barudan FDR/FMC format) (embroidary data in
FDR35III/V format only)
3.5 2DD floppy disk (ZSK format)
3.5 floppy disk (brother ECS format)
Single phase 120 V, 200 V, 220 V, 240 V, Standard 400 W (maximum 500 W)
Embroidery hoops in different sizes, Bobbin winder,
Cap frame device, Cotton stand 9
16
BES-116AC
Chapter 1 Preparation of Embroidery Machine
2. Names of Machine Components
Thread guide spool shaft
Thread guide
Thread breakage sensor
Thread take-up
Thread tension dial
Embroidery hoop
Table
Operation panel
Disk drive
Carriages
Power switch
Control box
Guard bar
BES-116AC
17
Chapter 1 Preparation of Embroidery Machine
3. Installation
DANGER
Embroidery machines should be installed only
by trained engineers.
Electric wiring should be laid by your distributor or electric experts.
The sewing machine weighs more than 195 kg.
The installation should be carried out by two or
more people.
Do not connect the power source until installation is completed. Doing so may start the machine unintentionally through an accidental
activation of the START switch, resulting in
bodily injuries.
Install a machine in a place away from a highfrequency welding machine or other machines
that may generate a strong electric noise. Failure to do so may cause the embroidery machine
to malfunction.
Be sure to connect the ground. If the ground
connection is not secure, you run a high risk of
receiving a serious electric shock, and problems
with correct operation may also occur.
Secure the machine with the nuts when installing it so that it will not move by placing the leveling seat on the sound floor.
* After installation is completed, get the power supply from a dedicated outlet.
* When connecting multiple machines, exercise care not to exceed the capacity of the outlet.
3-1 Transportation of Machine
When relocating the machine, lift it by the steel frame.
Note) Never lift the machine by the table or the guard bar.
3-2 Installation of Machine
w
q
e
1.Adjust leveling seats q by turning nuts w
in the direction of the arrow until the table
top is placed horizontally.
2.If the table is not stable, loosen nuts w and
turn leveling seats q for adjustment.
When relocating the machine, raise leveling seats q.
The machine can then be moved with casters e.
18
BES-116AC
3-3 Installation of Operation Panel
Chapter 1 Preparation of Embroidery Machine
Operation panel
Loosen thumb bolt q. Adjust the operation
panel position for ease of use, and tighten
thumb bolt q.
q
3-4 Attaching the tead guide bar and the thread guide
1.Insert the thread guide bar q from the top
w
q
of the machine head by turning it.
2.Attach the thread guide q to the thread
guide bar w using the screw.
3-5 Mounting of Guard Bar
q
q
q
Attach guard bar q to the machine. Fix it with bolts, flat washer and spring washer from the
lower side of the frame.
BES-116AC
19
Chapter 1 Preparation of Embroidery Machine
3-6 Attaching the 9-spool cotton stand (optional)
w
o
q
!0
e
u
y
t
1.Remove the screw and the thread guide w from the thread guide bar q.
i
q
r
2.Remove the screws and arm cover (R) e from the machine head.
3.Insert the thread guide bar q into the hole of cotton stand (L) r, and attach it to the machine
head using the two screws.
4.Place cotton stand (S) t on cotton stand (L) r and tighten the screw.
5.Attach thread guides (A) y and (B) u, and the thread guide joint i to the thread guide bar q,
and secure them using the screw.
6.Attach the guide plate o to the thread guide joint i and cotton stands (S) t and (L) r using
the screws.
7.Attach the vinyl tube !0 to thread guides (A) y and (B) u.
20
BES-116AC
3-7 Bobbin winder (optional)
Attaching bobbin winder
t
y
q
e
r
w
Chapter 1 Preparation of Embroidery Machine
1.Loosen the eight screws q and remove
table (L) w.
2.Attach spool shaft t to table (L) w with the
washer e and the nut r.
3.Attach table (L) w to th machine body with
the eight screws q.
4.Pass spool mat y through spool shaft t.
u
o
i
u
!0
o
i
5.Remove the thread guide screw, and then remove the thread guide u from the thread guide
bar i.
6.Remove the screws, and arm cover (R) o from the machine head.
7.Install the accessory cotton stand (L) !0 with the screws, and then install it together with the
arm cover (R) o.
8.Install the thread guide bar i and the thread guide u.
BES-116AC
21
Chapter 1 Preparation of Embroidery Machine
!0
!1
!4
!5
!3
Winding bobbin thread
!2
9.Attach the bobbin winder guide bracket
assembly !1 to the spool stand (L) !0 with
the screws.
10. Attach the bobbin winder equipment
assembly !3 with bobbin winder plate !2 to
the machine body with the two bolts, and
then connect the bobbin winder equipment
connector !5 to the nylon connector !4.
t
i
e
u
y
r
o
q
w
1.Turn on the machine power switch.
2.Press the bobbin q on the bobbin winder shaft w.
3.Pass the thread through the thread guide e.
4.Wind the thread on the bobbin q several times in the direction of the arrow.
5.Press the bobbin presser r.
NOTE)If the thread is not wound evenly on the bobbin, loosen the screw t and move the thread guide e right and
left. When winding more thread on the bobbin, loosen the screw y, then move the bobbin presser r.
6When the winding is finished, remove the bobbin from the bobbin winder shaft and trim the
thread with the thread trimmer u.
NOTE) • If the thread comes out from the thread guide e, loosen the knob i. If the thread is wound too loose,
tighten the knob i.
• The thread winder motor does not operate if the circuit protector activated. In that case, leave the
protector until it's cooled off. Then, press the protector switch o. (If the protector is not cooled off, the
switch does not work.)
22
BES-116AC
Chapter 1 Preparation of Embroidery Machine
4. Preparation for Embroidering
CAUTION
Turn off the power switch before starting preparation.
Failure to do so may start the machine unintentionally through an accidental activation of the START switch,
resulting in bodily injuries.
4-1 Upper Threading
qThread guide
wPre-tension
eThread breakage pulley
rLower thread guide (upper)
iCenter thread guide (left)
uCenter thread guide (center)
yCenter thread guide (right)
!0Needle bar thread guide
oLower thread
guide (lower)
tThread take-up spring
!1Disc
1.Pass the needle thread from the cotton stand through the two loops in the thread guide q
from right to left.
2.Pass the thread through the thread guide of the pre-tension w. Then open the thread guide
plate with your finger so that the thread passes through correctly, and then pass the thread
through the hole at the bottom of the thread guide.
3.Wind the thread twice around the pulley of the thread breakage sensor e, starting from the
front of the pulley, and then pass the thread through the lower thread guide (upper) r.
4.Wind the thread once to the right between the rotary tension discs and then hook it onto the
thread take-up spring t.
5.Hook the thread onto the center thread guides (right y and center u), pass it through the
thread take-up lever, and then pass it once more through the center thread guide (left) i.
6.Pass the thread through the lower thread guide (lower) o, hook it onto the needle bar thread
guide !0, then pass it through the needle eye and hook it onto the disc !1.
BES-116AC
23
Chapter 1 Preparation of Embroidery Machine
4-2 Replacement of Bobbin
Note) Remove dust, lint and oil from the bobbin case before replacement.
Removing bobbin case
w
q
Replacing bobbin
1.Open the rotary hook cover q.
2.Hold the knob w and take out the bobbin
case.
3.Close the knob and take out the bobbin e.
e
1.Put a new bobbin in the bobbin case.
Check the winding direction. (refer the figure)
If the bobbin is inserted in the reverse direction, the lower
thread may slip too much, resultingin a problem in embroidering.
Check that the bobbin is pushed out of the bobbin case
by about 0.5 mm. If not, the slip prevention spring of the
bobbin case does not work. Adjust the height of the
spring or replace it with a new one.
Bobbin
0.5mm
r
t
2.Slide the thread under the tension spring
t through the notch r.
3.Pull out the thread from the hole of the
t
tension spring t.
4.Pull out the thread by about 50 mm.
Pull out by about
50 mm
24
BES-116AC
Attaching bobbin case
Chapter 1 Preparation of Embroidery Machine
w
q
4-3 Replacing and Selecting Needle
q
w
1.Hold the knob w and attach the bobbin
case securely.
2.Close the rotary hook cover q.
Removing needle
Loosen the set screw q and remove the needle
w.
Attaching needle
With the flat side facing the front, insert the
needle all the way until it meets the end of the
needle bar. Tighten the set screw q firmly.
Note) • Set the needle so that the notched part will
come on the rotary hook side.
• The needle eye should not be angled to the
left (when viewed from the front).
* Relationship between materials and needles
Material
Denim
Leather
Handkerchief
Shirt
Towel
Needle
DB x K5
Needle thickness
#14,
#16, #18
#9, #10
#11,
#12, #13
Selecting needle
• When using special threads such as gold,
silver, and rame yarn, use a heavy-duty
needle (#11 ~ #16). For better finish, paste
the waxed paper on the back of the
material.
• In general, use DBxK5 #11 ~ #18 according
to the material thickness. For knitted
materials, use DBxK23 #11 because its
rounded point prevents the knit thread from
breaking.
BES-116AC
25
Chapter 1 Preparation of Embroidery Machine
4-4 Connection to Power Source
DANGER
Be sure to connect an earth cable.
Failure to do so may result in electric shock.
Use a cord plug that matches the receptacle type.
4-5 Preparation of Machine for Operation
Check the following before turning on the power
Thread(1) Is upper thread setting complete?(2) Is the thread passed smoothly?
(3) Is thread passed through needle?(4) Is the lower thread setting complete?
Embroidery hoop(1) Is there any looseness in the material?(2) Is the hoop clamped securely?
Needle stop position(1) Is thread take-up positioned correctly?(2) Is needle bar positioned at the top?
Check that the thread take-up lever is
aligned with the index mark.
Turning on the power switch brings up the
message "Moving frame" and sounds a
beep as a warning. Then, the X and Y
carriages move the embroidery hoop to the
home position or the position where it was
located at the end of the previous
operation. Check that there is no obstacle
above the hoop which will interfere with
needle or presser foot.
26
BES-116AC
Chapter 1 Preparation of Embroidery Machine
When the machine is turned on:
If the machine is not ready to operate because the needle bars in the drive position are out of
the normal position, the message "Needle stop position error" appears. Follow the steps
below if this occurs.
1. Set "100° ()" on the pulley to "STOP
POSITION."
Normal needle stop position
q
w
q
w
2.Press
Note) Check if the needle bars are lowered. If so,
.
STOP
return them to the normal stop position. (Refer to "Normal needle stop position" on page
27.)
3.The message "Moving frame" appears and
a buzzer sounds four times. The X and Y
carriages move automatically so as to bring
the hoop center to the home position or to
the position where it was located at the end
of the previous operation.
4.The main menu appears.
Viewing the inside through the clearance,
needle bar is in the jump position at the top
(as shown in the figure) and needle bar
vertical piece q lowers to keep it from
contact with needle bar clamp w. (The
thread take-up lever is aligned with the
index mark.)
Note) When the power switch has been turned on
or when restarting embroidering while the
machine is stopped or suspended, be sure to
return the needles to the normal stop position.
• Align thread take-up to the normal position.
• If the needle bar in the embroidering posi-
tion is lowered with needle bar vertical
piece q, separate them in the following
manner. For safety, insert a tool such as a
screwdriver into the clearance at the front
left side of the needle bar case and turn the
needle bar vertical piece w by pushing its
end. When the needle bar and the needle
bar vertical piece are separated, the needle
bar is raised to the top by the spring.
BES-116AC
27
Chapter 1 Preparation of Embroidery Machine
Clearing internal memory
Internal memory can be reset to the status before shipment.
Follow the steps below to clear memory:
1.Turn off the machine power switch.
2.Hold down
3.Press
When
DEL
DEL
, and turn on the power switch.
.
is pressed, only the embroidery data is cleared. Therefore, other setting data is saved.
4.Memory has been cleared.
28
BES-116AC
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