LIMITED WARRANTY
This appliance must be installed and commissioned by a fully qualified,
registered engineer. A “Declaration of completion Certificate” must be
obtained for the installation and retained by the end user. Failure to
comply with these requirements may void your warranty.
You, as the end user, have a contract by law with the supplier / dealer
from whom you purchased the product. That dealer then has the same
contract with the manufacturer or wholesaler and these have a contract
with their suppliers.
ALL CLAIMS MUST FOLLOW THIS PROCEDURE.
Thank you for choosing a Product from Broseley Fires Ltd. This warranty gives you
specific legal rights. The statutory rights of the consumer are not affected by the
warranty, nor the consumers rights against the dealer arising from their sales /
purchase contract.
The manufacturers’ warranty:
Your Product will be free from defective parts, material, and workmanship at the time
of its original purchase for a period of one (1) year.
This warranty does not cover any failure of the unit due to normal wear and tear,
misuse, abuse, accident, illegal modification, installation or repair, damage resulting from
improper use or failure to maintain the product.
The consumable items within the product are not covered by the warranty, nor are the
glass.
If during the warranty period, this Product fails to operate under normal use and
service, due to defects in material and / or workmanship, Broseley Fires will either
repair or replace the product.
The repaired or replaced product shall be warranted for the remaining period of the
original warranty or ninety (90) days from the date of repair, whichever is longer.
Repair or replacement may involve the use of functionally equivalent reconditioned units.
Replaced parts or components will become the property of Broseley Fires.
Should you wish to claim under the warranty, please contact the supplier / dealer from
whom you purchased the appliance from. Do not claim directly to Broseley Fires, as they
are unable to process any direct claim from an end user.
Product design and any specifications are subject to change without notice. This is due
to our continuous product development and improvement. The buyer will not be entitled
to request free upgrades to the new design or compensation for previously purchased
products.
• This Warranty covers all Broseley Fires costs within the Warranty period.
If the appliance remains uninstalled for a period greater than six months from date of delivery
the Warranty will become active six months from the date of original invoice to the distributor.
I
N NO EVENT SHALL BROSELEY FIRES BE LIABLE FOR INCIDENTAL OR CONCEQUENTIAL DAMAGES OF ANY
NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL
EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW
. (if applicable)
A copy of our full terms and conditions is available on request.