200694 Issue 2
1
Installation & Operating Instructions
Models: Desire, Ignite & Hereford Electric Stoves
PLEASE NOTE THAT THIS APPLIANCE USES A MOTOR TO OPERATE THE FLAME EFFECT AND THAT IT
MAY BE POSSIBLE TO HEAR IT WHERE THE BACKGROUND NOISE IS VERY LOW. THIS IS NORMAL AND
SHOULD NOT BE A CAUSE OF CONCERN.
These instructions should be read carefully and retained for future reference
200694 Issue 2
2
Important Safety Advice
WARNING:
In order to avoid overheating do not cover the heater.
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied
through an external switching device ,such as a timer, or connected to circuit that is regularly switch ed on and off by
utility.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified
person in order to avoid a hazard.
Use the heater in a well-ventilated area. Do not insert or allow objects to enter any ventilation or exhaust opening. To
prevent a possible fire, do not block air intakes or exhaust openings in any manner. Do not use on soft surfaces, like
a bed, where openings may become blocked.
Do not place this heater near flammable materials, surfaces or substances, as there may be a risk of fire. Keep the
above flammable materials, surfaces or substances at least 1m from the front of the product and keep them away
from the sides and rear.
• This heater must not be located immediately below a fixed socket outlet or connection box.
• Do not cover this heater, or obstruct the air inlet or outlet, otherwise there is a risk of overheating.
• During normal operation this appliance will emit noise from the internal fan unit.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3
years and less than 8 years shall only switch on/off the appliance provided that it has been placed or
installed in its intended normal operating position and they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3
years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
• Some parts of this product can become very hot and cause burns. Particular attention has to be given where
children and vulnerable people are present.
• Do not use the heater in the immediate surrounds of a bath, a shower, or a swimming pool.
• The heater must be cooled down completely before any maintenance work is carried out.
• After unpacking, please make sure that the appliance is intact, with no signs of damage caused by transport .
If in doubt, do not use the appliance and contact the Service Centre.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
• If this fire is supplied through an extension cable, please ensure that it is the only appliance plugged into the
extension and that the instructions for the extension cable / reel are followed.
• Do not stand the fire on the carpet – stand on a firm surface, which is free of dust and lint.
• In the event of a fault please disconnect the fire from the mains supply
200694 Issue 2
3
Important Safety Advice
Warning: this appliance must be earthed.
The wires in the main lead to this appliance are
coloured in accordance with the following code:
GREEN and YELLOW Earth
BLUE Neutral
BROWN Live
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured
markings identifying the terminals in your plug,
proceed as follows:
• The wire, which is coloured green and yellow,
must be connected to the terminal in the plug with
the letter E or by the earth symbol or coloured green or green and yellow.
• The wire, which is coloured blue, must be connected to the terminal, which is marked with the
letter N or coloured black.
• The wire, which is coloured brown, must be connected to the terminal, which is marked with
the letter L or coloured red.
Packing List
The stove will be supplied in one box fully assembled. Check that the specified components
below are included before you start setting up your Stove.
1 x Steel Stove Body
1 x Flame Effect Unit
1 x Decorative coal effect
1 x Instruction booklet
1 x Wall fixing cable & Fixing
200694 Issue 2
4
Assembly – Wall Fixing & Floor fixings
The stove MUST be secured to the rear wall and floor using the fixing points shown
below.
The floor fixing points also provide adjustment to level up the product when placed on an uneven surface. Front Adjustment is provided by two concealed bolts (under the base).
The wall cable will need to be passed through the hook fixing on the
wall. It can then be adjusted to length and locked using the fixing on
the left hand side (rear of stove body).
Cable Locking Screw
Please Note fixings are not provided to secure the stove to the floor. These fixings will
vary depending on the material you are fixing into.
Rear Level
Adjustment Fixings
Floor Fixing Point
200694 Issue 2
5
Operating Your Stove
To access the controls on the stove you will need to open the door, you should be able to see the
following controls:
Thermostat Control
The thermostat can be used to control the heat output to maintain a constant room temperature
to suit user requirements. This will ensure that excessive heat is not produced unnecessarily.
Setting the temperature
The knob is marked with numbers to indicate the maximum and minimum temperature positions.
Start with setting 9 and when the room has reached a desired level turn the knob slowly to left
until the thermostat ‘clicks off’. The thermostat will then maintain the room at the selected level.
To increase the temperature, turn knob back to right to a higher setting.
Note: - It is possible that if the room temperature is higher than the thermostat setting it
will not come into operation and the heater will remain off until the temperature of the
room cools.
Flame Effect
This switch simply allows the flame effect (consisting of moving ribbons and illuminating bulbs) to
be switched on or off. It is perfectly possible to have the flame effect only (without heat).
1kW Heat
This is the first heat setting, which enables 1kW heat output (50% of the total heat output
available). O is off and I is on.
2kW Heat
This is the second heat setting which enables the full 2kW heat output (100% of the total heat
output available). O is off and I is on.
Please note the flame effect must be on in order to get heat from the unit.
Safety thermal cut-out
The appliance is fitted with an Electronic Safety Control (E.S.). This is a safety device, which
switches off the fire if, for any reason, the appliance overheats. The E.S. Control can only be reset after the appliance has cooled down, in order to re-set the E.S. Control proceed as follows:
• Switch off the appliance and leave for approximately 5-10 minutes.
• Switch on appliance and the E.S. Control will re-set.
• Ensure that the appliance is functioning correctly. If the E.S. Control operates again, it
is advisable to have the appliance checked out by a competent Electrician.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut out, this
appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by the utility.
Thermostat
Control
2 kW Heat
1 kW Heat
Flame Effect
200694 Issue 2
6
Maintenance
Warning: Before undertaking any maintenance or cleaning disconnect your appliance
from main supply. Only competent persons should service / repair these appliances.
Changing Bulbs
Open the door and remove the decorative coal effect by gently lifting it up and then rotating it at
an angle to allow it to pass through the door opening. If present remove the cable tie which is
securing the bulb in place. Unscrew and replace the damaged bulb(s) holding the body of the
lamp holder if necessary to prevent rotation. Replace the fuel effect by gently sliding the fuel
effect back into the recess. The Bulbs required are 11W E14 SES Mini Spiral available through
all good DIY and electrical stockists.
Environment
The area around the fire should be kept free of any materials such as lint or house dust (i.e.
Animal hair/ carpet fibres) that could be drawn into the internal workings of the appliance and
hence affect the performance. We recommend that you clean around the fan grille housing at
regular intervals. This can be done using a standard vacuum cleaner and suitable attachment.
Glass
A clean, dry synthetic cloth is normally all that is required to clean the glass. We do not
recommend using any chemical cleaning fluids, sprays or foam as this may damage the paint
finish of the product.
Perspex
To prevent scratching of the flame effect unit screen, we recommend only using a clean, dry
synthetic cloth to clean the screen.
Steel Stove Body
A soft brush is normally sufficient to remove everyday dust and general debris from the surfaces
of the stove. DO NOT use any kind of chemical or abrasive cleaning products on your stove as
this will damage the paint finish.
Electric Supply Cable
Should the electric supply cable get damaged in any way, you will need to have it replaced by a
qualified electrician.
200694 Issue 2
7
Trouble-shooting
It is highly unlikely you should have a fault with your heater, but should there appear to be a
problem, please refer to the following checklist of our most frequent questions from customers. If
these do not answer your query please contact your retailer, or call us.
No light or flame effect
Please check – does the heater still work? If YES – it will almost certainly need a new bulb or set
of bulbs (See maintenance section)
If NO – has the heater cut-out operated? To protect against overheating please refer to the
safety thermal cut-out information in the “Operating Your Stove” section. If the unit is still not
working, first change the 13amp fuse in the plug with one which you know works. Secondly,
check the wall socket by plugging a table lamp that you know works on another socket. If this
does not work get an electrician to check the socket.
200694 Issue 2
8
Guarantee
Please note your point of contact with regards to any warranty claims is the retailer from
whom you purchased the appliance.
Broseley Fires Ltd. (the ‘Company’) provides a Twelve month guarantee in respect to electric stoves
(the ‘Product’) ranges.
1. The Twelve month Guarantee applies to:
a. All products in the ranges manufactured by the ‘Company’ (but subject to the exceptions
below): where
b. The product has been purchased and installed within the UK and in respect of
c. The initial installation: and in favour of
d. The original purchaser
2. Proof of Purchase must be retained by the Purchaser
3. The Twelve month Guarantee does not apply to:
a. Damage or inferior workmanship practices whilst the ‘Product’ is being installed
b. Damage caused by mis-use of the ‘Product’ or where normal standards of care and use
have not been complied with.
c. Damage through a malfunction or an inadequately installed electric fire.
d. Damage or defects due to mis-use, accident or unauthorised alterations.
4. During the year after the ‘Product’ has been supplied, the Guarantee covers the make good
(whether by repair or replacement at the Company’s option) of defects arising from defective
manufacture of materials of ‘Product’ covered in Para 1 all at no cost to the purchaser on the
proviso:
a. The Product has been installed as per Broseley Fires recommendations
b. The Purchaser uninstalls the Product and makes it available for collection by Broseley Fires.
This Guarantee does not affect your statutory rights
On requiring service the purchaser should contact the retailer who supplied your product who will
assist and advise you as necessary.
This fire complies with the European Safety Standards (LVD) EN60335-2-30 and the
European Electro Magnetic Compatibility (EMC) En55015, EN60555-2 and EN60555-3
which covers the essential requirements of the EEC Directives and 89/336
Waste electrical products should not be disposed of with household waste. Please recycle where
facilities exist. Check with your local authority or retailer for recycling advice.
Broseley Fires Ltd.
Knights Way, Battlefield Enterprise Park,
Shrewsbury SY1 3AB
Tel: 01743 461444 Fax: 01743 461446
Email:info@broseleyfires.com
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