GAS-FIRED
PREMIUM GRILLS
R3(N)-1, R3B(N)-1
R3 GRILL HEAD
Page 1
IMPORTANT INFORMATION
IMPORTANT
T
his manual should be read thoroughly by the installer and by anyone who will use
or maintain the grill.
Installer - Write the model number, serial number, and date of installation in the manual.
If available, attach a copy of the receipt. Leave this manual with the grill owner.
Grill Owner - Read and retain this manual. It contains instructions on using and maintaining your grill, plus information on ordering replacements parts. Attach a copy of
your receipt to this manual. Your receipt established the proof of purchase required
for warranty replacement parts.
WARNING
F
ollow the instruction in this manual for proper installation and maintenance of the
grill. Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. For assistance or additional information consult a
qualied installer, service agency or the gas supplier.
DANGER: FOR YOUR SAFETY
IF YOU SMELL GAS:
1. Extinguish any open ame.
2. Shut off gas to the appliance.
3. Open the grill lid.
4. If odor continues, keep away from the appliance call
your gas supplier or your re department.
WARNING: FOR YOUR SAFETY
1. Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any appliance.
Only the LP tank connected for use shall be placed in the vicinity of this grill.
2.
CAUTION:
P
arts may have sharp edges. Wear leather work gloves and handle parts carefully
during unpacking, assembly and installation.
WARNING
F
or LP grills, use propane cylinders equipped with an Overll Protection Device (OPD).
An overlled or improperly lled propane cylinder can be dangerous.
B102218-5-1016Page 2
Thank you for purchasing a Broilmaster Infrared Grill.
Broilmaster takes pride in its reputation as the The Most Durable Grill Known to Man.
From its thick aluminum casting to its massive cooking grids, your Broilmaster
is built to last. In fact we still make replacement parts for Broilmaster grills built
more than 30 years ago.
Thank You!
Broilmaster is a registered trademark of
Empire Comfort Systems, Inc.
918 Freeburg Ave.
Belleville, Illinois 62220
Telephone 800-851-3153
B102218-5-1016 Page 3
TABLE OF CONTENTS
Y
ou have chosen the nest grill for your outdoor cooking pleasure.
Please take time to read this entire manual before assembling your Broilmaster Infrared grill.
ASSEMBLY INSTRUCTIONS ........................................................................................................ 5
R3 SERIES PARTS DIAGRAM ...................................................................................................... 6
GRILL HEAD HARDWARE PACK ................................................................................................7
LID STOP HARDWARE PACK ...................................................................................................... 8
UNPACK AND REMOVE LID ........................................................................................................9
WIND DEFLECTOR PLACEMENT ..............................................................................................10
INSERT COLLECTOR BOX (R3B ONLY) ................................................................................... 11
INSERT BURNERS (R3B ONLY) ................................................................................................ 12
INSERT INFRARED BURNERS (R3 ONLY) ............................................................................... 13
INSERT BURNER SHIELD (R3B ONLY) .................................................................................... 14
ATTACH GROUND WIRE (R3 ONLY) .........................................................................................15
CONNECT IGNITER LEADS ....................................................................................................... 16
KNOB AND BATTERY PLACEMENT (R3 SHOWN) ................................................................... 17
INSTALL LID STOP ....................................................................................................................18
HANDLE INSTALLATION ............................................................................................................ 19
REINSTALL LID ........................................................................................................................... 20
INSTALL RACKS .................................................................................................................... 21-22
INSTALL WARMING RACK ........................................................................................................23
PROPANE GAS GRILLS ........................................................................................................ 24-27
CONNECTING PROPANE GAS GRILL ...................................................................................... 28
CONNECTING NATURAL GAS GRILL ....................................................................................... 29
NATURAL GAS GRILLS ............................................................................................................. 30
COMPLETED ASSEMBLY ..........................................................................................................31
OWNER’S MANUAL FOR R3 SERIES GRILLS ....................................................................32-43
INFRARED COOKING ........................................................................................................32-33
OPERATION - PROPANE AND NATURAL GAS GRILLS ...................................................34-35
COOKING TIPS ........................................................................................................................35
MAINTENANCE ..................................................................................................................36-37
TROUBLESHOOTING .............................................................................................................38
IMPORTANT SAFETY INFORMATION ............................................................................... 39-40
WARRANTY TERMS ................................................................................................................ 41
GRILL MAINTENANCE HISTORY ........................................................................................... 42
MASTER PARTS DISTRIBUTOR LIST .................................................................................... 43
HOW TO ORDER REPAIR PARTS .......................................................................................... 43
B102218-5-1016Page 4
ASSEMBLY INSTRUCTIONS
BEFORE YOU BEGIN
This Grill Head requires Broilmaster Mounting (Cart, Post, or a Built-In Kit).
See Mounting Instructions to assemble mounting before Assembling Grill Head.
Compare the parts in the box to the parts list provided in this manual. If any are missing, contact your
Broilmaster dealer before beginning assembly.
All Broilmaster grills require some assembly. For the best results, follow the step-by-step instructions.
For natural gas grills and for permanently mounted LP grills, have your gas supplier run service to the desired
location first.
If you purchased an accessory with your Broilmaster, follow the instructions provided. Assemble your base
options before assembling your Broilmaster grill head. Refer to the Broilmaster Cart, Base, and Post
instructions provided with each accessory for assembly, installations, and mounting procedures.
CAUTION:
Parts may have sharp edges. For your safety
wear leather work gloves and handle parts
carefully during unpacking and assembly.
3/8”, 7/16”, 9/16”and 3/4”
REQUIRED
3/8” and 7/16”
3/8” and 7/16”
3/8” and 7/16”
REQUIRED
REQUIRED
REQUIRED
TOOLS
REQUIRED
B102218-5-1016 Page 5
R3 SERIES PARTS DIAGRAM
B102218-5-1016Page 6
GRILL HEAD HARDWARE PACK - B101274
PHILLIPS PAN HEAD SCREW,
SS,10-24 X 1
B073978
(2)
GROUND
WIRE
B072684
(1)
HEX HEAD BOLT,
SS,1/4-20 X 3/4
B063096
(2)
BATTERY, AA
B076529
(1)
HEX NUT,
SS,1/4-20
B076331
(2)
KNOB
R3918
(2)
FOAM GRIP
B073097
(1)
IGNITER GROUND LUG
B069747
(2)
ORIFICE
B101063
(2)
B102218-5-1016 Page 7
LID STOP HARDWARE PACK - B101097
PHILLIPS TRUSS HEAD SCREW,
10-24 X 3/4
B076522
(1)
KEPS NUT,
SS,10-24
B073967
(1)
FLATWASHER,
1/4 ID X 5/8 OD
B076332
(2)
KNOB,TAPERED
B100098
(1)
SPACER
B662325
(1)
LID, STOP
B076521
(1)
B102218-5-1016Page 8
UNPACK AND REMOVE LID
REMOVING LID
To ease assembly, remove Grill Lid
and Warming Rack. Remove Warming
Rack and set aside. Remove the two
Pins and Clips at the rear of the Grill
Lid and set aside. After Pins, Lid and
Warming Rack have been removed,
remove the contents from inside the
Grill.
1
BROILMASTER
PREMIUM GRILLS
assemble Cart or Post mounting first.
provided with your Broilmaster Cart or
2
Prior to assembling Grill Head
Follow Mounting instructions
Post.
3
B102218-5-1016 Page 9
WIND DEFLECTOR PLACEMENT
Place the Wind Deflector in the bottom
Casting.
B102218-5-1016Page 10
INSERT COLLECTOR BOX (R3B ONLY)
9/16”
1
2
Note: If a side shelf accessory is to be
used, install it at this time. Refer to side
shelf installation instructions for more
information.
3
B102218-5-1016 Page 11
INSERT BURNERS (R3B ONLY)
IGNITER WIRES
B102218-5-1016Page 12
INSERT INFRARED BURNERS (R3 ONLY)
IGNITER WIRES
B102218-5-1016 Page 13
INSERT BURNER SHIELD (R3B ONLY)
HEX HEAD BOLT
SS, 1/4-20 X 3/4
B063096 (2)
HEX NUT,
SS, 1/4-20
B076331 (2)
.
7/16”
B102218-5-1016Page 14
ATTACH GROUND WIRE (R3 ONLY)
HEX HEAD BOLT
SS, 1/4-20 X 3/4
B063096 (2)
HEX NUT,
SS, 1/4-20
B076331 (2)
GROUND WIRE
B072684 (1)
IGNITER
GROUND LUG,
SS, 1/4-20
B069747 (2)
.
.
7/16”
B102218-5-1016 Page 15
CONNECT IGNITER LEADS
IGNITER
IGNITER
Route Leads from Burner and Secure to
Ignitor Terminals (polarity is not
important).
B102218-5-1016Page 16
KNOB AND BATTERY PLACEMENT (R3 SHOWN)
AFTER
Unscrew the Igniter Knob from the
Control Panel, and insert AA Battery,
positive side up, and replace Igniter
Button.
AFTER
B102218-5-1016 Page 17
INSTALL LID STOP (R3 GRILL SHOWN)
PHILLIPS TRUSS HEAD SCREW,
SS,10-24 X 3/4
B100128 (1)
HEX LOCK NUT,
SS, 10-24
R4021 (1)
FLAT WASHER
1/4 x 5/8 OD
B076332 (2)
SPACER,
B662325 (1)
3/8”
LID STOP
ROD
KNOB
Screw the black Knob onto the Lid
Stop. Do not overtighten.
B102218-5-1016Page 18
HANDLE INSTALLATION
PHILLIPS PAN HEAD SCREW,
SS,10-24 X 1
B073978 (2)
Tip: For ease of installation, lightly
lubricate the inside of the Foam Grip with
Liquid Soap before twisting it on to
Handle.
B102218-5-1016 Page 19
REINSTALL LID
HINGE PIN,
(FROM PREVIOUS STEPS)
B057804 (2)
COTTER PIN,
(FROM PREVIOUS STEPS)
B057805 (2)
B102218-5-1016Page 20
INSTALL BRIQUETS AND RACKS (R3B ONLY)
3
2
Place the 'Char-Master' Briquets in a
1
single layer evenly on your grill's
briquet rack. DO NOT dump them
onto the briquet rack. A single layer
of 'Char-Master' Briquets works best.
Save leftover briquets for future
use.
Before cooking, always preheat the
grill. Hot briquets give better flavor
and allow quicker cooking.
°
90 ANGLE ON BRIQUETTE
RACK TO CENTER OF GRILL
B102218-5-1016 Page 21
INSTALL RACKS (R3 ONLY)
B102218-5-1016Page 22
B
D
A
C
INSTALL WARMING RACK
A
C
D
B
B102218-5-1016 Page 23
PROPANE GAS GRILLS
For Natural Gas Grills please proceed
to page 29.
3/4”
Attach the LP hose and Regulator to
the fitting on the Burner Control
Valve mounted on the Control Panel.
Tighten this connection withawrench.
LP GAS REGULATOR AND HOSE
B102218-5-1016Page 24
PROPANE GAS GRILLS
Grill Location
This grill is designed for outdoor use only.
Never operate your grill in any building, garage, or other
enclosed area. Never operate your grill in a recreational vehicle
or boat. Never operate your grill under any combustible materials,
such as carports, covered porches, awnings, or overhangs.
CAUTION
Keep the sides of the grill at least 16 inches from any
combustible material. Keep the back of the grill at least
18 inches from any combustible material. Placing a hot
grill too close to a building or other combustible mate-
rial may lead to re, property damage, or personal injury.
Combustible materials include fences, patio furniture,
and your home.
Keep the area around the grill clear to ensure proper ventilation.
The ventilation openings on the propane cylinder enclosure must
also remain free and clear of debris.
Before lighting the grill, position it on a level surface away from
direct wind.
Never move a hot grill.
WARNING
Do not install or operate this grill where gasoline or other
ammable materials are used or stored. Failure to comply
with this warning could result in explosion or re causing
property damage or personal injury.
Propane Cylinder Safety
Propane vapor fuels your grill. Propane is a liquid only when it
is highly compressed. Keeping it compressed requires a heavyduty tank - the LP cylinder.
Inside a full cylinder, the liquid propane makes top up the bottom
80 percent; while propane vapor makes up the 20 percent. As
you draw this vapor from the top of the tank, the liquid below
expands and turns to vapor. Once all of the liquid turns to vapor,
pressure inside the cylinder drops and gas ow stops.
Liquid Propane (LP) gas has a long history of safe use when the
safety precautions provided in this manual are followed.
Failure to follow these safety precautions could result in
a re or explosion causing property damage or personal
injury.
Use extreme caution when handling propane gas cylinders.
Keep the cylinder upright while carrying.
While transporting in a vehicle, keep the cylinder upright and
secured to prevent movement. Never place a propane gas cylinder in the passenger area of a vehicle.
Replace any cylinder that has been dropped, dented, has a
malfunctioning valve, or is visibly damaged. Never attempt to
use or repair a damaged propane gas cylinder.
When relling your cylinder, always insist on a reputable, qualied gas dealer. Your propane gas cylinder is lled by weight, and
should never exceed eighty percent (80%) of its weight limit. If
the cylinder is not completely empty, the gas dealer must make
adjustments to ensure it is not overlled. Never use an overlled
Propane gas cylinder.
When you nish grilling, turn off the grill’s burners and turn off
the gas at the cylinder. If the grill will not be used for an extend
period, remove the cylinder from the grill for storage.
Cylinder Storage
Store your grill outdoors in a well-ventilated area when the LP
cylinder is attached to it.
Store Propane cylinders in a secured upright position.
Keep children away from LP cylinders.
Store cylinders out of direct sunlight and well away from heat
sources. Do not store cylinders in a building, garage, or other
enclosed area.
Disconnected cylinders must have a threaded valve plug tightly
installed.
Do not store ammable materials near LP cylinders - including
gasoline, paper, grill covers, etc.
B102218-5-1016 Page 25
PROPANE GAS GRILLS
Propane Cylinder Requirements
Your Broilmaster Infrared Grill requires a standard 20-lb propane
gas cylinder, which is available from your grill dealer, your LP
supplier, and at most hardware and home stores.
CAUTION
Do not use a propane gas cylinder which has a capacity
greater than twenty pounds with this grill.
The propane gas cylinder used must be:
1. Constructed and marked in accordance with the specications
for LP gas cylinder of the U.S. Department of Transportation
(D.O.T.) or the National Standard of Canada, CAN/CSA-B339,
Cylinders, Spheres, and Tubes for Transportation of
Dangerous Goods, and Commission as applicable.
2. Provided with a listed overlling protection device (OPD).
3. Provided with a listed safety device having direct access
with the vapor space of the cylinder and the cylinder supply
system must be arranged for vapor removal. (Which means
the valve assembly is located at top of the LP cylinder and
the cylinder must remain upright for the propane to come
out of the valve as vapor.)
WARNING
Use Propane gas cylinders equipped with an Overll
Protection Device (OPD). An overlled or improperly lled
propane cylinder can cause a re or explosion.
ATTENTION: Propane gas cylinders must comply with Cylinder
Requirements and Connection Requirements above.
Note: Not all valve and cylinder combinations are compatible.
Check warning tag on valve and cylinder as well as external
tting threads.
All Broilmaster pressure regulators and hose assemblies require
Propane cylinders with a Type 1 connection device as illustrated.
See Figure Below.
4. Provided with a shutoff valve terminating in a valve outlet
as specied in the Standard for Compressed Gas Cylinder
Outlet and Inlet Connections, ANSICGA-V-1.
5. Provided with a plug to effectively seal off the cylinder outlet
when the cylinder is being stored or transported.
6. Provided with a collar to protect the cylinder valve.
Connection Requirements
Installation must conform to local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI Z223.1.
In Canada, installation shall be in accordance with CAN/CGAB149.2 Propane Installation Code, or CAN/CGA-B149.1 Natural
Gas Installation Code, and local codes where applicable. Consult
your local gas supplier or propane gas dealer for code regulations
and recommended procedures.
CAUTION
Never use Liquid Propane (LP) gas in a grill designed
for Natural gas, or use Natural gas in a grill designed for
Liquid Propane gas. Questions regarding different types
of gases should be directed to your local gas supplier.
TYPE 1 LP CONNECTION
Inspect the threaded outlet on the tank and the threaded inlet on
the grill’s pressure regulator for dirt, nicks, or corrosion that might
interfere with a gas-tight connection. If the tank outlet shows
damage, return the tank to the supplier for a replacement. If the
grill’s pressure regulator shows nicks or other damage, contact
your dealer for genuine Broilmaster replacement parts.
B102218-5-1016Page 26
PROPANE GAS GRILLS
Pressure Regulator and Hose Assembly
The pressure regulator has an outlet pressure of not more than eleven inches water column. It must be connected to the Propane
gas cylinder’s female valve outlet before the grill can be operated.
CAUTION
Operating a Propane gas grill without the pressure regulator and hose assembly will cause gas leaks which could lead
to re or explosion, resulting in property damage or personal injury.
Inspect the threaded outlet on the tank and the threaded inlet on the grill’s pressure regulator for dirt, nicks, or corrosion that might
interfere with a gas-tight connection. If the tank outlet shows damage, return the tank to the supplier for a replacement. If the grill’s
pressure regulator shows nicks or other damage, contact your dealer for genuine Broilmaster replacement parts.
B102218-5-1016 Page 27
CONNECTING PROPANE GAS GRILL
Pressure Regulator and Hose Assembly
The pressure regulator has an outlet pressure of not more than eleven inches water column. It must be connected to the Propane
gas cylinder’s female valve outlet before the grill can be operated.
Make sure the grill’s burner controls
are off. Open the valve on the top of
the LP cylinder, while listening for
leaks. If you hear a leak or smell gas,
turn off the valve and retighten the
connection. If the problem persists
contact your Broilmaster dealer.
WARNING
Operating a Propane gas grill without the pressure
regulator and hose assembly will cause gas leaks
which could lead to re or explosion, resulting in
property damage or personal injury.
2
To disconnect the Propane gas
cylinder, turn OFF the cylinder's valve
and the grill's control valve. Remove
the regulator by turning the plastic
handwheel counterclockwise.
3
1
Tank must be secured and installed
properly before you attach to
Regulator.
Inspect the threaded outlet on the
tank and the threaded inlet on the
grill's pressure regulator for dirt,
nicks, or corrosion that might
interfere with a gas-tight connection.
If the tank outlet shows damage,
return the tank to the supplier for a
replacement. If the grill's pressure
regulator shows nicks or other
damage, contact your dealer for
genuine Broilmaster replacement
parts.
Ensure that hose does not touch the
grill or rub any mounting
components. (Rotating the LP
cylinder slightly will usually change
the position of the hose.)
Caution: Do not use a wrench or any
other tool to tighten. A wrench or
other tool will damage the plastic
handwheel.
B102218-5-1016Page 28
CONNECTING NATURAL GAS GRILL
3/4”
Attach the Natural Gas hose to the
fitting on the Burner Control Valve
mounted on the Control Panel. Snug
this connection with a wrench.
12 FT QUICK DISCONNECT HOSE
Not Supplied (Purchased Accessory, NG12)
B102218-5-1016 Page 29
NATURAL GAS GRILLS
Grill Location
This grill is designed for outdoor use only.
Never operate your grill in any building, garage, or other
enclosed area. Never operate your grill in a recreational vehicle
or boat. Never operate your grill under any combustible materials,
such as carports, covered porches, awnings, or overhangs.
CAUTION
Keep the sides of the grill at least 16 inches from any
combustible material. Keep the back of the grill at least
18 inches from any combustible material. Placing a hot
grill too close to a building or other combustible mate-
rial may lead to re, property damage, or personal injury.
Combustible materials include fences, patio furniture,
and your home.
Keep the area around the grill clear to ensure proper ventilation.
WARNING
Do not install or operate this grill where gasoline or other
ammable materials are used or stored. Failure to comply
with this warning could result in explosion or re causing
property damage or personal injury.
Gas Type
The type gas required for your grill can be determined from the
product identication label located on the grill’s control panel.
Questions regarding different types of gases should be directed
to your local gas supplier.
Connection Requirements
Broilmaster natural gas grills are not equipped with pressure
regulators. Your gas grill operates at a manifold pressure of
seven inches water column. (Your natural gas technician will
understand what this means.)
For a cart-mounted Natural gas grill have a trained technician
from your gas supplier or your grill dealer run the gas line to
a convenient location, terminating in a gas valve and a quick-
connect gas tting.
Connect your grill to this coupling using the twelve-foot exible
hose with a quick disconnect tting (available for purchase from
your Broilmaster dealer.)
CAUTION
The grill and its individual shutoff valve must be discon-
nected from the gas supply piping system during any
system pressure testing at test pressures in excess of
1/2 PSIG.
CAUTION
The grill must be isolated from the gas supply piping sys-
tem by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at
test pressures equal to or less than 1/2 PSIG.
CAUTION
Never use Liquid Propane (LP) gas in a grill designed
for Natural gas, or Natural gas in a grill designed for
Liquid Propane gas. Questions regarding different types
of gases should be directed to your local gas company.
B102218-5-1016Page 30
COMPLETED ASSEMBLY
Thank you for purchasing a Broilmaster Infrared Grill and we hope
you enjoy years of great meals prepared on your Broilmaster.
Please feel free to visit the Broilmaster Facebook page
and share photos of your Broilmaster grill.
Thank You!
B102218-5-1016 Page 31
INFRARED COOKING
General Overview
Broilmaster Infrared gas grills make it possible for you to enjoy
cooking outdoors quickly and effortlessly. In minutes, you can
enjoy steaks, hamburgers, poultry, pork chops, sh and other
foods. You can also cook more slowly if you wish. Broilmaster's
optional accessories are designed to enhance your grill's versatility.
Infrared Searing Method
Searing is a process that seals juices in food by cooking with intense heat for a short period of time. The juices stay in the food
where they belong and the outside gets coated with avorful
smoke. For best results, follow these procedures when cooking.
Searing Method
1. Follow the Burner Ignition procedures and operate the grill
for 5 minutes or until the burners glow uniformly.
2. Set the Burner Output Knob to HIGH and place the food on
the cooking grid for 1 - 2 minutes, or until food lifts without
sticking.
3. Turn the food and repeat Step 2.
4. Depending upon your taste, continue cooking on HIGH,
turning the food frequently, or adjust the Burner Output
Knob to a setting between LOW and "medium" and continue cooking until the food is cooked to your satisfaction.
Turn as necessary (generally every one to three minutes).
During the searing period, ashing might occur when juices vaporize on contact with the cooking grid and burner surfaces.
The ashes and smoke greatly enhance the avor of food.
The intense infrared energy generated by your Broilmaster Grill
has other advantages. For example, food is evenly cooked
throughout. Also, upon contact with the cooking grids and burn-
ers, drippings vaporize into avorful smoke that cooks back into
the food.
methods. It may take time to get used to the fast cooking process. As a benchmark, foods which generally cook
in 20 minutes or less on conventional grills cook in about
one-half the conventional time on a Broilmaster infrared
grill. Please refer to the Infrared Cooking Sample Times on
page 33.
Indirect Cooking with a Broilmaster
Infrared Grill
Indirect cooking is a slower process used to prepare large main
dishes - roasts, hams, turkeys, etc. Foods are placed on one
side of the grill and the other side is lighted to produce heat.
To protect the infrared burner from damage, place a heavy-duty
disposable aluminum pan over the burner to catch drippings.
Note: Make sure the aluminum pan is the same size or larger
than the infrared burner. Any liquids that land on the burner
while it is not burning may cause it to break when ignited.
The pan may be lled part-way with liquid (water, marinade,
etc.) to enhance the moisture content of the meat, but take
special care not to spill anything onto the burner when adding
liquids or when removing the pan after cooking.
Flare-Up Control
NOTICE: NEVER DOUSE A FLARE-UP WITH LIQUID. IT
WILL DAMAGE THE BURNER AND VOID THE WARRANTY!
To minimize ame are-ups:
• Trim excess fat from meat.
• Reduce heat and reposition foods away from are-ups
when the occur.
• Prevent excess grease build up by periodically
cleaning cooking grids.
Helpful Hints
1. Use the proper tools. Long handled tongs, spatula, knife,
and mitts or a hot pad for handling hot items. When turning
or moving foods, use tongs or a spatula, instead of a fork.
Piercing the food with a fork allows the natural juices and
avor to escape.
2. Monitor meat temperature. Bring large cuts of meat, roasts,
or fowl to room temperature before cooking. Smaller meat
cuts such as hamburgers, hot dogs, or small steaks may be
cooked directly from the refrigerator.
Note: Broilmaster does not recommend cooking portion
meats from a frozen state.
3. Start slowly. Infrared grilling is unlike other outdoor cooking
B102218-5-1016Page 32
INFRARED COOKING SAMPLE TIMES
FOOD FOOD “DONENESS”
Steak Pieces - 1” Thick Medium/Medium Rare 4 Minutes, 2 minutes per side
Medium Rare 6 Minutes, Turn every 2 minutes
Medium Well 8 Minutes, Turn every 2 minutes
Well 10 Minutes, Turn every 2 minutes
Steak - 1” Thick Medium Rare 4 Minutes, 2 minutes per side
Medium Well 8 Minutes, Turn every 2 minutes
Well 10 Minutes, Turn every 2 minutes
Pork Chops Medium Well 6 Minutes per side
Well 7 Minutes per side
Hot Dogs Done 4 Minutes, Turn as needed
Shrimp - 20 to 30 count Done 4 Minutes, Turn as needed
Beef Kabob - 1 1/2” Meat Cubes Done 12 Minutes, 1/3 Turn every 2 minutes
Hamburger - 1” Thick Done 14 Minutes, Turn every 2 minutes
Hamburger - 1/2” Thick Medium/Medium Well 7 Minutes, Turn every 2 minutes
Well 9 Minutes, Turn every 2 minutes
Boneless Chicken Breast - 3/4” Thick Rare - NOT RECOMMENDED 14 Minutes, Turn over every 2 minutes
Done 16 Minutes, Turn over every 2 minutes
Well Done - NOT RECOMMENDED 18 Minutes, Turn over every 2 minutes
Chicken Breast - Bone In Done 40 Minutes (Low), Turn as needed
Chicken Legs - Bone In Done 15 Minutes (Low), Turn as needed
Chicken Wings - Bone In Done 15 Minutes (Low), Turn as needed
Spare Ribs Done 8 Minutes per Side (High), Turn every 4 minutes
APPROXIMATE COOKING TIME WITH INFRARED
Cooking temperature setting is on HI unless otherwise specied.
Marinades and rubs will cause are-ups. Use caution with cooking foods seasoned in this manner.
Caution: Under-cooked and raw meat can cause serious illness.
Cooking times are provided as guideline only.
NOTICE: NEVER DOUSE A FLARE-UP WITH LIQUID. IT WILL DAMAGE THE BURNER AND VOID THE WARRANTY!
B102218-5-1016 Page 33
OPERATION - PROPANE AND NATURAL GAS GRILLS
LIGHTING STICK
R734
KEEP HAND AWAY FROM
TOPOF GRILL WHEN LIGHTING
INFRARED BURNER
MATCH LIGHT HOLE
BLUE FLAME BURNER
Check for Gas Leaks
Check for gas leaks every time you connect your Broilmaster
propane gas grill to a Propane gas cylinder, when a connected
cylinder has not been used recently, or when either a natural or
propane grill is being used for the rst time.
WARNING
Do not use an open ame to check for leaks. Checking for
leaks with an open ame may lead to a re or explosion,
resulting in property damage or personal injury.
To check for gas leaks:
1. Use water dish and a little dish washing liquid to make a
soapy solution.
2. Turn OFF the knob on the control panel.
3. Turn ON the gas at the supply or cylinder. A hissing sound
indicates a leak. Turn OFF the gas and repair the leak.
4. Apply the soapy water solution to all gas connections.
5. Look for bubbles. Bubbles indicate a leak.
6. If you see bubbles turn OFF the gas and repair the leak.
7. Turn the gas back ON and repeat the above procedures until
all leaks are repaired.
6. If a burner does not light, turn OFF all gas and refer to the
Troubleshooting section of this manual.
7. Repeat steps 3 through 5 for other burner.
Lighting with a Match
CAUTION
If a burner fails to light after 5 seconds, turn the burner
OFF for 5 minutes, to allow the gas to clear, then try again.
1. Open the grill lid.
2. Turn the burner knob CLOCKWISE to the OFF position.
3. Turn ON gas at the source.
4. For Blue Flame grills, insert a burning long wooden match
through the lighter hole on the left side of the grill. See Fig-
ure Below. For Infrared grills, inserting the lighting stick
with a long wooden match attached through the cooking
grid to ignite the infrared burner from the top.
5. With the grill lid open, push and turn the burner control knob
COUNTERCLOCKWISE to HI.
6. If a burner does not light, turn OFF all gas and refer to the
Troubleshooting section of this manual.
7. Repeat steps 3 through 6 for other burner.
Air Shutter Adjustment (R3B Series Only)
The venturi air shutter(s) are preset at the factory so that after
ve minutes the burner ames are blue with well dened cones.
If, after ve minutes the ame is yellow, or there is a gap between
the burner and the ame, adjust the venturi air shutter as follows:
1. Turn gas OFF and let the burner cool.
2. Beneath the control panel you can access the air shutter(s)
which are located on the end of the burner tubes.
3. Loosen shutter set screw.
4. Close the air shutter to the minimum opening.
5. Light the burner, wait ve minutes and then carefully open
the air shutter until the ame is blue and well-dened.
6. Retighten the set screw.
Operating Instructions
Lighting with the Electric Igniter
CAUTION
If a burner fails to light after 5 seconds, turn the burner
OFF for 5 minutes, to allow the gas to clear, then try again.
1. Open the grill lid.
2. Turn burner knob CLOCKWISE to the OFF position.
3. Turn ON the gas at the source.
4. With the grill lid open, push and turn the burner control knob
COUNTERCLOCKWISE to Hi.
5. Push and hold the igniter button until the burner lights
(approximately 5 seconds).
LIGHTING A MATCH BLUE FLAME BURNER
S
LIGHTING WITH BLUE FLAME AND INFRARED BURNER
B102218-5-1016Page 34
OPERATION - PROPANE AND NATURAL GAS GRILLS
Before Cooking
Before cooking on a grill for the rst time, burn off any oil residue
from the manufacturing process.
1. Open the grill lid.
2. Light grill burner.
3. Burn on HI for ten minutes.
4. Close the lid and burn on LOW for an additional ten minutes.
5. Turn OFF gas. The grill is now ready for use.
Note: NEVER close the lid with the infrared burner on HI.
AVOID
AVOID WATER DAMAGE TO BURNER!
NEVER ALLOW WATER TO CONTACT THE BURNER
AS DAMAGE WILL RESULT. WATER DAMAGE IS NOT
COVERED BY YOUR BROILMASTER WARRANTY.
Preheating
Before cooking on a infrared grill, allow the grill to preheat on HI for
5 minutes with the lid open.
Preheating uses very little fuel, provides better flavor, and
provides more consistent cooking times.
WARNING
HOOD MUST BE OPEN WHEN LIGHTING GRILL BURNERS,
WARMING UP THE GRILL, AND WHILE GRILLING ON HIGH
OR MEDIUM.3
HOOD MAY ONLY BE CLOSED WHILE INFRARED IS IN USE
AND BOTH KNOBS ARE SET ON “LOW,” OR WHILE BLUE
FLAME BURNER IS IN USE ONLY, OR WHEN THE GRILL
IS NOT IN USE. LID STOP MAY ONLY BE USED WITH ONE
OR BOTH KNOBS SET TO LOW, OR WHILE BLUE FLAME
BURNER IS IN USE ONLY.
COOKING TIPS
Cook Food To Proper Temperatures
Cooking food safely requires that you raise the internal temperature of the meat high enough and for a long enough period of
time to kill any food-borne bacteria that may cause illnesses.
Color is not the best indicator that food is safe to eat. Use a high-quality probe thermometer to be sure your food is properly
cooked. Place the tip of an instant-read thermometer into the center of the thickest part of the food but at least 1/2 inch deep.
Read the temperature after about 10 seconds. Follow the temperature guidelines for the type of food you’re cooking.
The following guidelines are from the U.S. Food and Drug Administration Center for Food Safety and Applied Nutrition.
Cook to Internal Temp
Meat & Poultry Medium Rare Medium Well Done
Fresh Beef - Medium Rare 145°F 160°F 170°F
Ground turkey, chicken 165°F
Ground veal, beef, lamb, pork 145°F with 3 minutes of rest and then turn
Fresh Pork - Medium 160°F 170°F
Chicken - whole 165°F
Turkey - whole 165°F
Poultry breasts, roast 165°F
Poultry thighs, wings 165°F
Stufng (cooked alone or in bird) 165°F
Duck and goose 180°F
Fresh Veal - Medium Rare 160°F
Fresh Lamb - Medium Rare 145°F 160°F 170°F
Ham - fresh (raw) 145°F 160°F 170°F
Ham - pre-cooked (reheat) 140°F
Seafood
Fish Cook until esh turns opaque and akes easily with a fork.
Shrimp, lobster, crab Cook until shells turn red and esh becomes pearly opaque.
Scallops Should turn milky white or opaque and rm.
Clams, mussels, oysters Cook until shells open.
*The above temperature settings are a guide, the temperatures may vary due to wind and outside ambient temperatures.
B102218-5-1016 Page 35
BLUE FLAME BURNER MAINTENANCE
Cleaning the Grill
CAUTION
To prevent injury, use care when cleaning a hot grill.
Buy a good grill brush. Inexpensive grill brushes tend to lose
their metal bristles, which can stick to your cooking grids and
become embedded in foods.
A grill builds up a patina of smoke residue. The “seasoning” is
normal and actually enhances the avor of your foods. If the
build-up grows too think, it can ake off and fall onto your food.
To remove excess build-up, let the grill cool completely and then
brush thoroughly with a high-quality grill brush.
Note: Do not use a commercial cleaner on the cooking grid.
For baked on residue use grill brush on the cooking grid
and other components.
Burn Off
This process is much like that used in self-cleaning ovens and
is most efcient when completed after each use of the grill.
CAUTION
Burn off process must be performed on low. Do not open
the grill during the burn off process. Opening the grill
during the burn off process may cause a sudden grease
re are up that could burn your face and arms. Wait until
the grill has cooled before opening.
1. Turn gas knob to LOW. Close lid and allow the grill to burn
for ten minutes, or until no smoke is present. Do not allow
the grill to burn for more than 30 minutes.
2. Turn gas knob and supply to OFF and allow the grill to cool.
3. Wipe COOL grill with a damp cloth to remove soot.
the ames are yellow or lift off the burner.
Stainless steel burners often turn reddish brown after use. This
does not effect the performance of the grill. When cleaning the
interior of the grill, remove the burners and clean with a brush.
Wash with water and a mild detergent.
Grease Tray
Empty periodically. Replacement tray liners can be purchased
at most supermarkets where disposable aluminum baking pans
are displayed.
Venturi Tubes
The burner (venturi) tubes allow air and gas to mix prior to
burning, thus ensuring an efcient ame. Spiders or other small
insects may build webs or nests inside the tubes obstructing air
ow. Fire, or ashback, can occur, in and/or around obstructed
burner (venturi) tubes and can cause damage to components
beneath the grill or an unsafe condition. To reduce risk,
inspections and cleaning should be performed at least twice
per year and more often if spiders are active. If the grill has
been unused for an extended period of time inspect the tubes
before using the grill.
Cleaning Venturi Tubes
1. Remove the cooking grids and briquet rack (R3B only).
2. Remove the burner from the grill.
3. Use a small exible brush to remove any debris from the
burner (venturi) tube.
4. Flush with water.
5. Allow the burner (venturi) tube to dry before reinstalling.
6. Reinstall the burner, briquet rack and briquets and cooking
grids.
Exterior Cleaning
Turn off the grill and allow it to cool before cleaning. Never use
aerosol sprays or ammable cleaners on or near a hot grill.
Grill Bottom
Periodically remove cooking grids and Char-Master Briquets or
avor screen to clean the interior of the grill. Scrape off baked
on residue with a putty knife or brush and rinse with water. Clean
the bottom air holes with a small knife.
Blue Flame Burner Maintenance
Visually inspect the burner ames with each use. Five minutes
after lighting, the ames should be blue and have well dened
cones. See Figure Below. See the troubleshooting section if
Correct Flame Pattern Incorrect Flame Pattern
Do note use abrasive pads or cleansers on stainless or painted
components. Clean the grill exterior regularly with a solution of
mild detergent and hot water. Touch-up paint is available from
your dealer.
Broilmaster protective covers are recommended. Clean stainless steel components with a stainless steel cleaner available
in most hardware stores.
Char-Master Briquettes
If the briquettes did not come clean during burn off, wait for the
grill to cool and then turn them over. The residue will burn off
during the next warm-up.
B102218-5-1016Page 36
INFRARED BURNER MAINTENANCE
General Overview
Proper care, maintenance and cleaning will help ensure a long
life for your grill. Periodic cleaning will help avoid accumulations
of ammable grease and other debris.
Exterior
Clean regularly with a solution of mild detergent and hot water.
Touch-up paint is available from your dealer. Broilmaster protective covers are recommended. Stainless steel components can
be easily cleaned with a spray-on stainless steel cleaner found
in most hardware stores.
Protection of Burners
The burners of your grill are designed to provide a long life of
satisfactory performance. However, there are steps you must take
to prevent cracking of their ceramic surfaces, which will cause the
burners to malfunction. Following are the most common causes of
cracks and the steps you must take to avoid them. Damage caused
by failure to follow these steps is not covered by your grill warranty.
IMPACT WITH HARD OBJECTS - Never allow hard objects to
strike the ceramic. Take particular care when inserting or removing
the cooking grids and accessories into or from the grill. If objects
such as these fall onto the ceramic, it is likely to crack the ceramic.
IMPAIRED VENTILATION OF HOT AIR FROM THE GRILL - In
order for the burners to function properly, hot air created by the
burners must have a way to escape the grill. If the hot air is not
allowed to escape, the burners may become deprived of oxygen,
causing them to backre, especially if the burner output is set at
HIGH. If this occurs repeatedly, the burners may crack. Never
operate your grill with very little or no open space at the cooking
surface (the cooking grids provide sufcient open space.
Examples:
• DO NOT operate the grill on "HIGH" with the hood closed.
• DO NOT use accessories in combinations that cover more than
75% of the cooking surface with solid metal.
• DO NOT cover the entire surface with aluminum foil, a large pan,
etc.
WATER AND OTHER LIQUIDS - When the burners are in op-
eration, their intense heat is normally sufcient to vaporize any
drippings, marinates or sauces that contact the surface as a byproduct of grilling. This does not include water thrown into the grill
to douse a ame. Cold liquid contacting a hot surface in substantial
amounts can cause the surface to break. Also, if the ceramic or
interior of a burner becomes wet while not in use, later operation of the burner can create steam, which may produce enough
pressure to crack the ceramic. In addition, repeated soaking of
the ceramic will cause it to swell and expand. This expansion will
create pressure on the ceramic and cause it to crack and crumble.
To prevent burner damage caused by liquids, please do the following:
Never throw liquid into the grill to control a are-up.
•
• Never expose the burners to the risk of soaking by rainfall, sprin-
klers or otherwise. We recommend that the grill be covered with
a heavy duty vinyl cover at all times when it is
attempt to operate your grill in the open air while it is raining.
not in use. Do not
Finally, using the grill, close the hood as soon as the burners
are off so that, if it rains, the burners will not be exposed to direct
rainfall while the grill is cooling.
• If standing water is in the grill (because of exposure to rainfall,
etc.) examine the ceramic burner surfaces for evidence of possible water soaking. If the ceramic appears to be wet, remove
the burners from the grill and turn them upside down to empty
any water from the burner box. After draining all the water, place
the burners indoors and allow to dry thoroughly. Also, empty any
water standing in the grill's drip tray. Then, reinstall the burners.
After testing for gas leaks around all ttings, resume normal use
of the grill.
CAUTION
Always allow the grill to cool before cleaning. Do not
let liquids come in contact with the burner surface at
any time.
Grease Tray
Empty periodically. Replacement tray liners can be purchased
at most supermarkets where disposable aluminum baking pans
are displayed.
Cooking Grids Burn Off
This process is much like that used in self-cleaning ovens and is
most efcient when completed after each use of the grill.
Because of the high intensity of the Infrared burner, any drippings and food particles that fall onto the burner surface are immediately incinerated. However, some debris and residue may
remain. To remove this residue after cooking, turn the grill on
HIGH for 5-10 minutes with the lid OPEN.
The cooking grids may also be removed and cleaned with a grill
brush and soapy solution. Standard oven cleaners may be used
for further cleaning. Rinse the cooking grids thoroughly with clean
water before using.
Maintenance
The Broilmaster requires very little maintenance. However, a
periodic inspection of orice openings and venturi inlets to clear
obstructions to gas ow is recommended.
Burner Head
To maintain the performance of the Infrared burner it is important
to operate the grill on HIGH for at least 5 minutes after each use.
This procedure will leave some ash on the surface of the burner
head. If it accumulates in excessive amounts, it will clog the small
ports in the ceramic surface. To prevent this blockage, remove
the cooking grid and the burner screen, and vacuum the burner
surface with a low-suction vacuum cleaner every six months, or
as necessary. When completing this procedure be careful not to
scrape or strike the ceramic with the suction device, which may
damage the ceramic.
Heat Indicator
Clean any build-up from indicator probe once a season to prevent
loss of accuracy.
B102218-5-1016 Page 37
TROUBLESHOOTING
Although we have attempted to ensure that your grill will operate properly and satisfactorily, sometimes problems do arise.
The following troubleshooting guide lists several possible problems and their probable cause and solution.
Do not repair or replace any part of the grill unless specically recommended in this manual.
All other service should be referred to a qualied technician.
Problem Cause Solution
Burner will not light. Spider webs in venturi tubes Clean venturi tubes. See Maintenance Section.
Out of gas Rell LP gas cylinder. If natural model, turn on
gas at source.
Gas injector not inserted in
venturi tube
Clogged gas injector Remove gas injector from gas control assembly
Obstruction in gas line For propane models, ensure gas valve on cylin-
Misalignment of collector box
and burner
Dead battery Replace with AA Alkaline battery.
Inadequate grill temperature. Poor combustion Adjust air shutter.
Misalignment of venturi tube
and gas injector
Inadequate gas pressure Contact gas supplier for assistance.
Flames off the burner. Cold grill Preheat grill at least 5 minutes on HI with the
Misalignment of burner tube
and gas injector
Realign/engage gas injector with the venturi
tube.
and clean.
der is OFF. Remove exible hose and blow out
any debris.
Position electrode properly. Clean collector box.
Realign/engage gas injector with the venturi
tube.
grill lid open.
Realign/engage gas injector with the burner
tube.
Poor combustion Adjust air shutter.
Extreme wind Turn or shield grill.
Yellow ames. Air shutter improperly set Open air shutter.
Spider webs in venturi tubes Clean venturi tubes. See Maintenance Section.
Seasoning salts on burner Clean by washing burner with mild detergent.
Oil lm on burner Allow burner to operate on HI for 10-15 minutes.
Low heat with knob in "High" position. Check for proper gas supply and pressure.
Pre-heat grill for a full 15 minutes.
If using L.P. gas, check for empty tank.
Check for kinks in supply line.
If only one burner appears low, clean burner,
clearing ports of any obstructions.
Infrared back burner won't light. Check the burner inlet for obstructions.
Grill may be in a dusty area. Move to a less
dusty area if possible.
B102218-5-1016Page 38
IMPORTANT SAFETY INFORMATION
WARNING
Spiders and insects can nest in gas grill burners causing the gas ignite under the control panel.
This is very dangerous and can damage the grill, making it unsafe to operate. Inspect the grill at
least twice per year and more often if spiders are active.
Be sure all grill controls are turned off and the grill is cool before using any type of aerosol cleaner
on or around the grill. Some chemicals, in the presence of heat, may ignite or cause metal parts
to corrode. Do not operate the grill under unprotected combustible construction. Use only in
well ventilated areas. Do not use in buildings, garages, sheds, breezeways or any enclosed areas.
Keep the area around the grill free from combustible materials, trash, or volatile uids and vapors such as gasoline or charcoal lighter uid. Do not obstruct the ow of combustion and
ventilation air.
If the grill is stored indoors ensure that it is cool. Remove the propane cylinder and store it outside
in a well-ventilated area, out of reach of children.
Never use the grill in windy conditions. If located in a consistently windy area (oceanfront, mountain
top, etc.) a windbreak will be required.
Always adhere to the specied clearance.
Keep electrical cords always from the heated areas of the grill.
Do not use the grill for cooking excessively fatty meats or products, which promote are-ups.
Keep Children Away from the Grill at All Times
Never leave children unattended near the grill. Teach them to stay away even when you are not
cooking, as the grill can remain hot after it is turned off.
Never allow children to sit, stand or play on or around the grill at any time. Do not store items of
interest to children around or below the grill.
B102218-5-1016 Page 39
IMPORTANT SAFETY INFORMATION
Practice Safe Grilling
Do not wear loose tting clothing or ammable clothing (such as synthetics) around the grill. Never
let clothing, pot holders, or other ammable materials come in contact with or too close to any grate,
burner or hot surface. Fabric may ignite and result in personal injury.
Use only dry pot holders. Using a damp pot holder on a hot surface may cause burns from steam.
Do not use towels or bulky cloth in place of pot holders. Do not let pot holders touch hot cooking
grids. Never use a sponge on a hot surface, as it may cause steam burns.
Protect your hand with an oven mitt or pot holder when opening the grill lid. Never lean over an
open grill.
Use heat-proof cookware and tools specically designed for grilling. Other types of material may
shatter with sudden temperature changes or melt from extreme heat. Use tools with insulated
handles and keep them away from the grill to avoid heat build-up.
Do not spray aerosol oil or butter or pour liquid oil into the grill. Doing so will cause a ash re that
can burn you.
Grease is ammable. Let grease cool before attempting to handle it. Avoid letting grease deposits
collect in the bottom of the grill. Clean your grill often.
Do not use aluminum foil to line the cooking grids or grill bottom. This can disrupt combustion air
ow or trap excess heat in the control area. Excess heat can melt knobs or igniters, and increase
the chance of personal injury. The drip tray accessory may be lined with aluminum foil.
Do not heat unopened food containers - such as cans, jars, and sealed pans. Pressure build-up
may cause the container to burst.
When lighting a grill, always open the lid rst and pay close attention to what you are doing. Turn
one burner knob to HI, press the igniter button and count to ve.
For proper lighting and performance of the burners keep the ports clean.
Clean the grill with caution. Avoid steam burns; do not use a wet sponge or cloth to clean the grill
while it is hot. Some cleaners produce noxious fumes or can ignite if applied to a hot surface.
B102218-5-1016Page 40
WARRANTY TERMS
Empire Comfort Systems Inc. warranties this Broilmaster premium gas grill to be free from defects at the time of purchase and for the periods
specied below. Broilmaster Premium Gas Grills must be installed by a qualied technician and must be maintained and operated safely, in
accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty
repairs must be accomplished by a qualied gas appliance technician.
Limited Lifetime Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
The limited lifetime warranty provides one-time replacement of a covered component.
•Aluminum Grill Housing (except paint)
•Stainless Steel Cooking Grids and Stainless Steel Griddles
•Select Stainless Steel Components – Cart, Mounting, Bowtie Burner, Side Burner (DPSBSS), Side Burner Housing, and
Warming Rack
•Stainless Steel Built-In Components – Built-In Kits for 3-Series Grill Heads, Door Kit, Tilt-Out LP Tank Door, and Vent Register Kit
Limited Ten-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•Stainless Steel Burners for H-Series, Q-Series, and R3B
•Stainless Steel Drip Pan for Q-Series
•Side Burner (DPASBC), Side Burner Housing (BSA)
Limited Five-Year Parts Warranty – Against Rust-Through
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•Infrared Burners on R3 or R3B
•Flare Buster™ Ceramic Flavor Enhancers
•Painted Electro-Galvanized Steel Components
•Stainless Steel Smoker Shutter
Limited Two-Year Parts Warranty – Against Rust-Through
•Porcelain Coated Steel Briquette Racks
•Chrome-Plated Warming Rack
•Stainless Steel Heat Shield
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
Limited One-Year Parts Warranty
If the items listed below fail because of defective workmanship or material, Empire will repair or replace at Empire’s option.
•Valves, knobs, igniters, labels, hoses, ttings, grease cups, drip buckets, and all other parts and accessories – including those made
from stainless steel – unless specied above
•Paint on Aluminum Grill Head
Duties of the Owner
The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with the appliance.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation or storage of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
The costs of a service call to diagnose a problem and labor for replacement or repairs.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the
model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing service and will
contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory.
Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact:
Consumer Relations Department, Empire Comfort Systems Inc.,
or send an e-mail to info@empirecomfort.com with “Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives your specic legal rights, and you may also have other rights, which vary from state to state.
PO Box 529, Belleville, Illinois 62222,
B102218-5-1016 Page 41
GRILL MAINTENANCE HISTORY
Date Maintenance Performed
B102218-5-1016Page 42
MASTER PARTS DISTRIBUTOR LIST
To order parts under warranty, please contact your local Broilmaster dealer. See the dealer locator at www.broilmaster.com.
To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem. Please keep your receipt to establish ownership and date of purchase.
To order parts after the warranty period, please contact your dealer or one of the Master Parts Distributors listed below.
The Master Parts Distributor list changes from time to time. For the current list go to www.broilmaster.com and click on
the Parts button.
Note: Master Parts Distributors are independent businesses that stock the most commonly ordered repair parts.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
Able Distributors
2501 North Central Avenue
Chicago, IL 60639
Phone: 773-889-5555
Toll Free: 800-880-2253
Fax: 773-466-1118
Website: www.abledistributors.com
Parts: Heater
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts
Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped
directly to the service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required
for warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from
the name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part
from the following illustration and part list. Be sure to give all this information . . .
Model Number / Dealer Part Description
Serial Number / Dealer Phone Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware
store.
Shipments contingent upon strikes, res and all causes beyond our control.
Your Broilmaster Infrared Grill is identied by model number, serial number, and gas type. This information is provided on a product identication label located on the grill’s control panel. For your convenience, complete this section
for future reference when contacting your dealer.
B102218-5-1016 Page 43
PREMIUM GRILLS
BROILMASTER
A Division of Empire Comfort Systems, Inc.
Belleville, Illinois
broilmaster.com
If you have a general question about our products, please e-mail us at info@empirecomfort.com.
If you have a service or repair question, please contact your dealer.
B102218-5-1016Page 44
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