User’s Guide
Broadxent V.92 PCI DI3652
Information in this document is subject to change without notice and does not represent a commitment on the part of Broadxent
Ptd. Ltd. or Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be
used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other
medium except as specifically allowed in the license agreement. The licensee may make one copy of the software for backup
purposes. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose without the written permission of Broadxent Ptd. Ltd.
Copyright © 2002-2003 Creative Technology Ltd. All rights reserved.
Version 1.0
January 2003
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. All rights reserved. All other products are
trademarks or registered trademarks of their respective owners.
Contents
Contents
Before You Begin
Package Contents ................................................................................................................................. v
Recording Model and Serial Numbers........................................................................................... v
Checking System Requirements....................................................................................................... v
Document Conventions.................................................................................................................... vi
1 Installing Hardware
About Your Modem................................................................................................................................. 1-1
Installation Steps......................................................................................................................................... 1-2
Step 1: Prepare your computer................................................................................................... 1-2
Step 2: Insert the modem card.................................................................................................... 1-3
Step 3: Connect to power supply............................................................................................... 1-3
Step 4: Connect to telephone line and telephone................................................................. 1-4
Step 5: Install drivers and applications....................................................................................... 1-4
Notes on connecting the telephone line and telephone............................................................... 1-5
2 Installing Modem Drivers
Installing the Modem Driver In Windows 98 SE/2000/Me/XP .................................................. 2-1
3 Testing Modem Drivers
In Windows 98 SE/Me.............................................................................................................................. 3-1
In Windows 2000 ...................................................................................................................................... 3-2
In Windows XP.......................................................................................................................................... 3-3
ii
4 Uninstalling Modem Drivers
In Windows 98 SE/Me.............................................................................................................................. 4-1
In Windows 2000/XP............................................................................................................................... 4-2
5 Modem Features
Plug and Play...................................................................................................................................... 5-1
Faxes .................................................................................................................................................... 5-1
Internet Access................................................................................................................................. 5-1
Videoconferencing........................................................................................................................... 5-1
V.92 features ............................................................................................................................................... 5-2
V.44 Data Compression ................................................................................................................ 5-2
Quick Connect................................................................................................................................. 5-2
PCM Upstream................................................................................................................................. 5-2
Modem-On-Hold....................................................................................................................................... 5-3
Using Modem-On-Hold................................................................................................................. 5-4
Receiving a call ........................................................................................................................ 5-4
Making a call............................................................................................................................. 5-5
Appendixes
A Technical Specifications
Plug and Play ........................................................................................................................... A-1
Data Features......................................................................................................................... A-2
Fax Features............................................................................................................................ A-2
Videoconferencing Support ............................................................................................... A-2
iii
B Troubleshooting
Problems Installing Software .................................................................................................................. B-1
Resolving Hardware Conflicts ............................................................................................................... B-2
Resolving Conflicts in Windows 98 SE/Me.............................................................................. B-2
Problems with Your Modem ................................................................................................................. B-3
Problems with Modem-On-Hold ......................................................................................................... B-5
Problems With Installing Creative Drivers........................................................................................ B-6
iv
Before You Begin
Before You Begin
This section contains information you should know about before using this manual.
Read the information carefully before proceeding further.
Package Contents
Recording Model and Serial Numbers
Checking System Requirements
• Broadxent V.92 PCI DI3652 card
• Telephone cable
• Quick Start Leaflet
• CD-ROM containing drivers, applications, and PDF User’s Guide
Your modem card has a model number and a serial number. After removing the
modem card from its packaging, write down its model and serial numbers for
future reference. You will need to provide these numbers when contacting our
Technical Support office.
• An available PCI 2.1 compliant slot
®
•Intel
• 64 MB RAM (128 MB recommended)
• 50 MB of free hard disk space
• Microsoft
(Me), Windows 2000 or Windows XP
• CD-ROM drive installed
Pentium® II 300 MHz or higher IBM compatible PC
®
Windows® 98 Second Edition (SE), Windows Millennium Edition
Before You Begin v
Document Conventions
The following typographical conventions are used throughout this document.
Note. This highlights additional or important information about a
feature.
Caution! This highlights proper usage of your product. Use this
information to avoid risky situations.
Warning! This warns you of possible hazards to yourself or your
product, that may result in injury or damage.
Before You Begin vi
1
Installing Hardware
Installing Hardware
About Your Modem
Place the modem
card in front of you
as you go through
this chapter. This
will help you
identify the various
components found
on your modem
card.
Jacks are one-hole connecting interfaces on your modem card. They allow you to
attach other devices to your card. Jacks are found on the rear panel of your
modem card.
The jacks on your modem card can be seen in Figure 1-1.
Rear Panel
Phone Jack
The Phone jack allows you to
connect a telephone to the
card.
Telephone Line Jack
The Telephone Line jack allows
you to connect to a telephone
line for data transmission and
document faxing.
Figure 1-1: The jacks on your modem card.
Installing Hardware 1-1
Installation Steps
Step 1: Prepare
your computer
Turn off the main
power supply and
disconnect your
computer’s power
cord. Systems using
an ATX power supply
unit with soft power
off may still be
powering the PCI
slot. This can
damage your
modem card when it
is inserted into the
slot.
1. Turn off your computer and all peripheral devices.
2. Touch a metal plate on your system to ground yourself and to discharge any
static electricity, and then unplug the power cord from the wall outlet.
3. Press the power button on your system to discharge any residual electricity in
the power supply.
4. Remove your computer casing.
5. Remove the metal bracket from an unused PCI slot as shown in Figure 1-2.
You will need a screw to secure your modem card to the computer.
metal bracket
PCI slot
ISA slot
Figure 1-2: Removing a metal bracket.
Installing Hardware 1-2
Step 2: Insert the
modem card
Do not force the
modem card into the
slot. Make sure that
the gold finger PCI
connector on the
modem card is
aligned with the
middle of the
expansion slot before
you insert the card.
If it does not fit
properly, gently
remove it and try
again.
1. Align the modem card with the unused PCI slot and press the card gently but
firmly into the slot as shown in Figure 1-3.
2. Secure the modem card with a screw.
Fasten the modem card
and bracket with a screw.
2
Unused brackets
1
PCI slot
ISA slot
Step 3: Connect to
power supply
Figure 1-3: Aligning the modem card against the slot.
1. After you have connected your modem, replace the computer casing.
2. Plug the power cord back into the wall outlet, and then turn on the computer.
Installing Hardware 1-3
Step 4: Connect to
telephone line and
telephone
1. Locate the most convenient telephone wall outlet.
If a telephone is already connected to it, unplug the telephone cable from the
wall outlet.
2. Connect the telephone cable from a telephone to the Phone jack of the
modem.
Tel e p ho n e
Modem card
Phone jack
Step 5: Install
drivers and
applications
To telephone line wall outlet
Telephone cable
(provided)
Figure 1-4: Connecting the telephone line and telephone to your modem.
Tele p h o n e L i ne ja ck
3. Connect one end of the telephone cable provided to the wall outlet and the
other end to the Telephone Line jack of the modem.
To install drivers and applications, refer to “Installing Modem Drivers” on page 2-1.
Installing Hardware 1-4
Notes on connecting the telephone line and telephone
Before using the modem, you need to connect your telephone line and telephone
to the modem card.
To ensure that your modem works properly, know that:
• Your modem cannot be used on “party lines”, nor can it be used on toll or coinoperated lines.
Contact your local telephone company for help if you are not sure about the
suitability of your telephone line.
• This modem is intended for use on an analog telephone line, also called a POTS
(Plain Old Telephone Service) line. This modem cannot be connected directly to
a digital telephone line, such as those commonly found in businesses.
Either obtain an analog line or an analog converter compatible with the
telephone line you are using.
Installing Hardware 1-5
2
Installing Modem Drivers
Installing Modem Drivers
Installing the Modem Driver In Windows 98 SE/2000/Me/XP
After installing the
modem driver, test the
modem to ensure it
has been installed
properly. For more
details, refer to
Chapter 3, “Testing
Modem Drivers”.
1. After you have installed the modem card, turn on your computer. Windows will
automatically detect the modem.
2. If prompted for the device drivers, click the
3. Insert the Installation CD into your CD-ROM drive. The disc supports Windows
AutoPlay mode and starts running automatically. If not, enable your CD-ROM
drive’s auto-insert notification feature. For more details, see “Problems
Installing Software” on page B-1.
4. Select the applications and drivers to install, and then click the OK button.
For Windows 98 SE users only:
When prompted to locate the SLM.CAT file, click the
locate the driver file in
ROM drive), and then click the OK button.
For Windows XP users only:
When installing drivers from the installaton CD, you may see a message from
Microsoft telling you that the drivers are not certified. If you do, you may
choose to click the
drivers on Windows XP, and they do not impair or destabilize your computer.
For more details, see “Problems With Installing Modem Drivers” on page B-6.
E:\Drivers\Win98
Continue Anyway
Cancel
(where E: represents your CD-
button. Broadxent has tested these
button.
Browse
button and
Installing Modem Drivers 2-1
3
Testing Modem Drivers
Testing Modem Drivers
In Windows 98 SE/Me
1. Click
2. Double-click the
3. Click the
4. Click the COM port that has been assigned to
5. Click the
Start
Properties
your modem.
response status of your modem.
If your modem is not responding, it may be due
to a conflict between the modem and another
peripheral device. To resolve the conflict, you
must change the settings on your modem
(see “Resolving Conflicts in Windows 98 SE/Me”
on page B-2).
Settings
->
Modems
dialog box appears.
Diagnostics
More Info
->
tab (Figure 3-1).
button to display the
Control Panel
icon. The
Modems
.
Figure 3-1
Testing Modem Drivers 3-1
In Windows 2000
1. Click
2. Double-click the
3. Click the
4. Click
5. Click the
6. Click the
Start
icon.
Broadxent V.92 DI3652-1
click the
V.92 DI3652-1 Properties
to Figure 3-2 appears.
response status of your modem.
If your modem is not responding, it may be due
to a conflict between the modem and another
peripheral device. To resolve the conflict, you
must change the settings on your modem
(see “Resolving Conflicts in Windows 2000/XP”
on page B-3).
Settings
->
Phone and Modem Options
Modems
Properties
Diagnostics
Query Modem
tab.
button.
tab. The
Control Panel
->
, and then
Broadxent
dialog box similar
button to display the
.
Figure 3-2
Testing Modem Drivers 3-2
In Windows XP
1. Click
2. Double-click the
3. Click the
4. Click
5. Click the
Start
icon.
Broadxent V.92 DI3652-1
Properties
the
DI3652-1 Properties
click the
response status of your modem.
If your modem is not responding, it may be due to
a conflict between the modem and another
peripheral device. To resolve the conflict, you
must change the settings on your modem
(see “Resolving Conflicts in Windows 2000/XP” on
page B-3).
Control Panel
->
Phone and Modem Options
Modems
Diagnostics
Query Modem
tab.
button. The
tab (Figure 2-3), and then
.
, and then click
Broadxent V.92
dialog box appears.
button to display the
Figure 3-3
Testing Modem Drivers 3-3
4
Uninstalling Modem Drivers
Uninstalling Modem Drivers
You may at times need to uninstall and then reinstall the modem to correct
problems, change configurations, or make version upgrades. The following
instructions tell you how to uninstall the modem.
In Windows 98 SE/Me
1. Click
2. Double-click the
3. Click the
4. Click
5. When the
6. Turn off your computer and remove the modem
Start
Programs Properties
Broadxent V.92 DI3652-1
Add/Remove
the
appears, click the
card.
Settings -> Control Panel
->
Add/Remove Programs
dialog box appears.
Install/Uninstall
button.
Modem Uninstallation
Yes
tab (Figure 4-1).
button.
.
icon. The
, and then click
dialog box
Add/Remove
Figure 4-1
Uninstalling Modem Drivers 4-1
In Windows 2000/XP
1. Click
2. Double-click the
3. Click the
4. Click
5. When the
6. Turn off your computer and
Start
For Windows XP, click
button (Figure 4-2).
Broadxent V.92
DI3652-1
Change/Remove
Uninstallation
appears, click the
remove the modem card.
Settings -> Control Panel
->
Start
Add or Remove Programs
Change or Remove
, and then click the
button.
Modem
dialog box
Yes
button.
Control Panel
->
.
.
icon.
Figure 4-2
Uninstalling Modem Drivers 4-2
5
Modem Features
Modem Features
In addition to transferring data and accessing online information, your Broadxent
modem has the following features:
Plug and Play
Faxes
Internet Access
Videoconferencing
This feature allows you to install your modem easily, as it is automatically
configured.
Use your modem to send and receive fax documents. This feature also allows you
to configure the modem to serve as a fax-on-demand system by using the
software provided.
Internet Support with the latest drivers and V.92 protocols available for download
to ensure fast connections and the best online experience every time you connect.
Your modem comes complete with V.80 standard support, for use with H.32x
videoconferencing systems.
Modem Features 5-1
V.92 features
Your Internet Service Provider (ISP) must be able to support the following V.92
features before you can use them.
V.44 Data
Compression
Quick Connect
PCM Upstream
V.44 Compression reduces the time it takes to load web pages, run web searches,
and receive e-mail with new compression designed specifically for the Internet.
Quick Connect cuts dial-up time to as little as half, by learning how to connect to
your ISP the first time you call and repeating that for future connections.
PCM Upstream increases your upload speed by as much as 40 percent, so you can
send e-mails with attachments, send files through Instant Messaging programs,
and upload pictures to a website much faster.
Modem Features 5-2
Modem-OnHold
Incoming
Modem-On-Hold
Outgoing
Modem-On-Hold
If Modem-On-Hold
has been enabled,
but your ISP does
not support this
feature, a
Receiving Phone
dialog box
Call
appears. Click the
Ignore Call
Answer Call
as appropriate. The
Internet connection
is automatically cut
off if you choose to
answer a call.
or
button
Your Broadxent modem offers complete Modem-On-Hold support so you can pause
your Internet connection while you answer incoming phone calls and while you
make outgoing phone calls. Since Modem-On-Hold also requires support from
your Internet Service Provider (ISP), you may need to check with them to ensure
that this feature is supported in your area.
Incoming Modem-On-Hold works with Call Waiting service from your phone
company to pause your Internet connection while you answer calls. With the Caller
ID service, Incoming Modem-On-Hold also identifies incoming callers.
Outgoing Modem-On-Hold works with the Three-Way Calling service from your
Phone company to let you pause your Internet connection while you make phone
calls.
Modem Features 5-3
Using Modem-OnHold
Receiving a call
• Your phone line
needs to be Call
Waiting enabled to
support Modem-OnHold.
• Your ISP must be
able to support
Modem-On-Hold
features.
• The amount of hold
time (2 minutes, in
Figure 5-1 and
Figure 5-2) depends
on your ISP.
1. If a call comes in while you are on the Internet, a
dialog box similar to Figure 5-1 appears, asking you if
you want to answer the call. Click the
Answer Call
button and answer the telephone call as you would
normally.
2. A dialog box similar to Figure 5-2 appears, telling you
how much time you have to complete your call. The
Internet connection is automatically cut off after the
hold time expires. Your call remains connected. After
completing your call, hang up the telephone and then
click the
Reconnect
button.
3. A dialog box similar to Figure 5-3 appears. The
modem will reconnect to the Internet.
Figure 5-1
Figure 5-2
Figure 5-3
Modem Features 5-4
Making a call
1. Be sure that you are connected to the Internet.
2. Click the
Modem-On-Hold Utility
icon at the bottom right
hand corner of your screen (Figure 5-4).
Figure 5-4
3. Click the
Make Phone Call
button.
4. A dialog box similar to Figure 5-6 appears,
telling you how much time left you have to make and
complete your call. The Internet connection is
automatically cut off when the specified hold time
expires. Your call remains connected. After completing
your call, hang up the telephone and then click the
Reconnect
button.
5. A dialog box similar to Figure 5-7 appears. The
modem will reconnect to the Internet.
Figure 5-5
Figure 5-6
Figure 5-7
Modem Features 5-5
A
Technical Specifications
Technical Specifications
This appendix lists the general specifications of your modem.
Plug and Play
PCI specification compliant.
❑
Plug and Play resources.
❑
Figure A-1: Plug and Play Resource Information.
EPENDENT
D
FUNCTIONS
Choice 1
COM 3
Choice 2
COM 4
Choice 3
COM 2
Choice 4
COM 1
Choice 5
Free-For-All
ESOURCE INFORMATION
R
I/O Port: 3E8 to 3EF
IRQ: 3, 4, 5, 7, 9, 10, or 11
I/O Port: 2E8 to 2EF
IRQ: 3, 4, 5, 7, 9, 10, or 11
I/O Port: 2F8 to 2FF
IRQ: 3
I/O Port: 3F8 to 3FF
IRQ: 4
I/O Port: 2A0 to 2A7,
2A8 to 2AF,
...
2D8 to 2DF
IRQ: 3, 4, 5, 7, 9, 10, 11 or
15
Technical Specifications A-1
Data Features
Due to line
conditions and FCC
regulations, your
data rate may be
lower. Current FCC
regulations limit
download speeds to
53 kbps maximum.
Integrated data, fax, and voice mail modem.
❑
56,000/54,667/53,333/52,000/50,667/49,333/48,000/46,667/45,333/42,667/41,333/
❑
40,000/38,667/37,333/36,000/34,667/33,333/32,000
33,600/31,200/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/
❑
7,200/4,800/2,400/1,200/300 bps data speeds.
Compatibility with the following data modem standards:
❑
• V.92, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22, and V.21; Bell 212A
and 103.
• V.42 LAPM and MNP2-4 error correction.
• V.44, V.42bis and MNP5 data compression.
Compression, line control, and error control are implemented in the hardware. Therefore,
❑
no special drivers or libraries are needed to take advantage of higher speeds and data
reliability.
Automatic dial and answer capabilities.
❑
Fax Features
Videoconferencing Support
Supports Class 1 fax commands.
❑
Fax speeds up to 14,400 bps for send and receive.
❑
Compatibility with the following fax modem transmission standards:
❑
• V.17 (14400 bps)
• V.21 Channel 2 (300 bps)
• V.27ter (7200 bps)
• V.29 (9600 bps)
Supports ITU V.80 standard to allow high performance video conferencing over standard
❑
phone lines and the internet. Videoconferencing standards are H.324 and H.323.
Technical Specifications A-2
B
Troubleshooting
Troubleshooting
This appendix provides tips and solutions for resolving some of the problems you
might encounter with the Broadxent modem either during installation or normal
use.
Problems Installing Software
The installation does not start automatically after the Broadxent V.92 PCI
Installation CD is inserted.
The AutoPlay feature in Windows may not be enabled.
To start the installation program through the My Computer shortcut menu:
1. Double-click the
2. In the
3. On the shortcut menu, click
screen.
To install the software from the CD without enabling AutoPlay:
1. Leave the installation CD in the CD-ROM drive.
2. Click
3. In the Run dialog box, type E:ctrun\ctrun.exe (where E: is your CD-ROM
drive).
4. Follow the instructions on the screen to complete the installation.
To enable AutoPlay through Auto Insert Notification:
1. Click
2. Double-click the
3. In the
select your CD-ROM drive.
4. Click the
My Computer
Start
Start
System Properties
Properties
My Computer
Run
->
Settings
->
System
icon on your Windows desktop.
window, right-click the CD-ROM drive icon.
.
button.
AutoPlay
Control Panel
->
icon.
dialog box, click the
and follow the instructions on the
.
Device Manager
tab and
Troubleshooting B-1
5. In the
Notification
Properties
.
dialog box, click the
Settings
6. Click the OK button to exit from the dialog box.
tab and select
Auto Insert
Resolving Hardware Conflicts
Resolving Conflicts
in Windows 98 SE/
Me
If you are unsure of
which peripheral
device is causing the
conflict, you can
isolate the source of
the problem by
temporarily removing
all devices (except
your modem and
essential devices such
as the disk controller).
After that, add the
devices back one at a
time until the device
that is causing the
conflict is found.
Hardware conflicts may occur when two or more peripheral devices are set to use
the same I/O address, IRQ line or DMA channel.
To resolve conflicts in Windows 98 SE, Windows 2000, Windows Me or Windows XP,
change the resource settings of your modem or the conflicting peripheral device
using Device Manager.
To run Device Manager:
1. Click
Start
2. Click the
3. Click the
4. Double-click
5. Select your modem and click the
Settings
->
System
icon. The
->
Device Manager
Modem
.
Control Panel
.
System Properties
tab.
Properties
dialog box appears.
button. The
Properties
dialog
box of the modem appears.
6. Click the
7. Click the
already selected, you need to go to the
Resources
tab.
Use Automatic Settings
check box to select it. If this check box is
Properties
dialog box of the
conflicting peripheral device and select the same check box there.
8. Restart your system to allow Windows 98 SE/Me to reassign resources to your
modem and/or the conflicting peripheral device.
Troubleshooting B-2
Resolving Conflicts
in Windows 2000/
XP
To run Device Manager:
1. Click
2. Click the
3. Click the
4. Click the
5. Double-click
6. Right-click the name of your modem. A menu appears.
7. Select the
8. Click the
9. Click the
10. Restart your system to allow Windows 2000/XP to reassign resources to your
Start
Device Manager
already selected, you need to go to the
conflicting peripheral device and select the same check box there.
modem and/or the conflicting peripheral device.
Settings
->
System
Hardware
Properties
Resources
Use Automatic Settings
icon. The
Modem
tab.
.
tab.
Control Panel
->
System Properties
button.
option.
.
dialog box appears.
check box to select it. If this check box is
Properties
dialog box of the
Problems with Your Modem
The modem fails to accept commands to dial or answer a call.
There may be an improper telephone line connection.
Check the following:
• Make sure the telephone cable is attached to the Telephone Line Jack.
• Check that all devices are turned on.
There is interference on the telephone line that is connected to the
modem.
To solve this problem:
Try moving the telephone line away from any power source, monitor, printer or any
computer cable.
Troubleshooting B-3
The modem cannot connect to the Internet at 56,000 bps.
This may be due to line conditions in your area. Due to FCC regulations and/or line
conditions, it is not always possible to achieve the maximum data rate.
To solve this problem:
Try moving the telephone line away from any power source, monitor, printer or
computer cable.
The modem or communications software fails to detect that the remote
user has hung up.
The modem or communications software relies on the dial tone, busy tone or
silence period to detect that a remote user has hung up.
This detection may fail due to one of the following reasons:
• Your local telephone system does not generate the dial or busy tone when the
remote user hangs up.
• The silent period for the modem or communications software to detect that the
remote user has hung up is not long enough.
• The modem or communications software cannot detect a different dial or busy
tone. For example, if you are connecting to a PABX system, the dial or busy
tone generated is different from the usual dial or busy tone.
To solve this problem:
Prompt the remote user to respond. This may, however, result in a long delay
before the communications software responds to the remote user hanging up. To
minimize this delay, modify the following settings:
• Voice message recording time.
• Number of prompts.
• Time to wait for a response after prompting.
Troubleshooting B-4
No dial tone when using the modem.
The IRQ of the modem is either in conflict with another device or is mis-reported in
Windows.
To solve this problem:
Many chipsets have IRQ routing drivers for Windows. If you have an internal
modem, and these drivers do not work or do not exist on your system, insert the
modem card into a different PCI slot.
Problems with
Modem-OnHold
Internet connection is lost after incoming phone calls.
This may be caused by the following reasons:
• Modem-On-Hold is not enabled.
• Your phone line is not call-waiting enabled.
• Your Internet service provider does not support Modem-On-Hold.
To solve this problem:
• Enable Modem-On-Hold. See “Modem-On-Hold” on page 5-3.
• Contact your telephone service provider to enable call-waiting.
• If your Internet service provider does not support Modem-On-Hold, change
your service provider to one that does.
Internet connection is lost after outing phone calls.
This may be caused by the following reasons:
• Modem-On-Hold is not enabled.
• Your phone line is not enabled with the 3-Way Calling feature.
• Your Internet service provider does not support Modem-On-Hold.
To solve this problem:
• Enable Modem-On-Hold. See “Modem-On-Hold” on page 5-3.
• Contact your telephone service provider to enable the 3-Way Calling feature.
Note: Please note that your service provider may charge you for this feature.
• If your Internet service provider does not support Modem-On-Hold, change
your service provider to one that does.
Troubleshooting B-5
Problems With Installing Modem Drivers
A Hardware Installation error message appears on a Windows XP operating
system when a driver is being installed.
At the time of this product's release, Microsoft strongly encouraged companies to
submit their hardware solutions for certification. If a hardware device driver is not
submitted for Microsoft certification, a warning message similar to the one below
appears.
You may see this message when installing this driver or update. If you do, click the
Continue Anyway
www.creative.com site for the latest driver updates.
button to successfully complete your installation. Visit the
Troubleshooting B-6
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