Broadview OfficeSuite Quick Reference Manual

OceSuite® Wireless DECT
Module Quick Reference Guide

Welcome to OceSuite®. This guide will help you set up and
start using your OceSuite® wireless DECT handset and/or
headset with your OceSuite® phone.

For an easy “how-to” video, point your browser to:

http://www.broadviewnet.com/getting-started.

PAIRING THE CORDLESS HANDSET/HEADSET
WITH THE PHONE

1. Place the handset in the charging base and/or place the
headset in the charging cradle. The LED blinks green when
charging and is steady green when fully charged. A full
charge may take up to 3 hours. A new, fully charged battery
will have a talk-time of 8 hours.

4. To pair the handset to the phone, perform step 3, then press
and hold the hookswitch until the blue LED on the handset
blinks. The screen on the phone will prompt you if you want
to pair this device. Press “Ye s” . Press “Close”.

5. To pair the headset to the phone, perform step 3, then press
and hold the silver, crescent-shaped hookswitch at the top
of the headset until the blue LED on the headset blinks. The
screen on the phone will prompt you if you want to pair this
device. Press “Yes”. Press “Close”.

2. Ensure the handset/headset is at least partially charged
before attempting to pair the device(s) with the phone.

3. To pair the handset/headset to the phone, press and hold
the pairing button on the back of the Cordless Accessories
Module for 5 seconds to activate telephone pairing mode.
The blue LED on the module blinks and the phone display
prompts you to press the pairing button on the cordless
device.

USING THE WIRELESS DECT
HANDSET/HEADSET

1. Login to the phone with your OceSuite® extension and PIN.
Charge your device(s).

2. The range is 300 feet, but limited by factors such as battery
charge, interference from other electronic devices, oce
layout, and building construction. For best results, use only
within your oce or adjacent oces.

3. Density of DECT 6.0 devices permits 1 active device per 40
square feet.

4. The handset controls are, from left to right, volume down/up,
microphone mute, and hookswitch. They are labeled clearly
with pictograms. Operation of the controls on the handset
will be reected on your OceSuite® phone.

5. On the headset, the silver, crescent-shaped button is the
hookswitch. The button on the top of the headset can be
pressed down to mute and unmute the microphone or it can
be slid forward or backward to increase/decrease volume.
Operations of the controls on the headset will be reected on
your OceSuite® phone.

Troubleshooting

If you experience any problems with the wireless accessory,
ensure the following:

Your device is paired with your phone.

Your device is fully charged.

You are within range of your phone when using the device.

You are not using the device in an environment with heavy
interference from other wireless devices, microwave ovens, and
other radio frequency sources.

You are not using your device in an environment with device
density greater than one device per 40 square feet.

If your headset is not charging, check the cable connection on
the back of the phone to be sure it has not pulled out.

If your devices will not maintain a charge, you may need to
replace the batteries.

6. To receive an incoming call, press the hookswitch
momentarily. Disconnect the call the same way. NOTE: If

engaged in a call and a second call comes in, pressing
hookswitch will disconnect caller 1 and connect you to
caller 2.

7. Outbound calls must be dialed on the keypad of the phone
or via programmed speed dials on your phone.

Contact Us

You can nd additional helpful information about your phone
and other services at www.broadviewnet.com/support and
through our OceSuite® community at https://community.

broadviewnet.com/.

Customer Service can be reached 24 hours per day, 7 days per
week. Call us at 1-888-623-VOIP (8647) or contact us via e-mail
at O[email protected].