Broadcom BRCM1041 User Manual

HP TouchSmart User Guide
TouchSmart tm2
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© Copyright 2009 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: January 2010
Document Part Number: 582064-001
Product notice
This user guide describes features that are common to most models. Some features may not be available on your computer.
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Getting started
Charging the battery ............................................................................................................................. 1
Identifying the installed hardware and software ................................................................................... 1
Identifying hardware ............................................................................................................ 1
Identifying software .............................................................................................................. 1
Rotating the display .............................................................................................................................. 2
Finding more information ...................................................................................................................... 3
Locating Help and Support .................................................................................................. 3
Locating regulatory, safety, and environmental notices ....................................................... 3
2 What's next
Creating recovery discs ........................................................................................................................ 4
Connecting to the Internet .................................................................................................................... 4
Updating your antivirus software .......................................................................................................... 4
Getting to know the computer .............................................................................................................. 4
3 Using Instant Web
Starting Instant Web ............................................................................................................................. 6
Starting Microsoft Windows .................................................................................................................. 6
Disabling and enabling HP Instant Web ............................................................................................... 7
4 Features
Components ......................................................................................................................................... 8
5 Networking
Choosing an ISP ................................................................................................................................ 15
Top components .................................................................................................................. 8
TouchPad ............................................................................................................ 8
Lights ................................................................................................................... 9
Keys .................................................................................................................. 10
Front components .............................................................................................................. 10
Right-side components ...................................................................................................... 11
Left-side components ........................................................................................................ 12
Display components .......................................................................................................... 13
Bottom components ........................................................................................................... 14
Using Internet Services & Offers ....................................................................................... 15
Using ISP-provided icons .................................................................................................. 15
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Using the Windows Connect to the Internet Wizard .......................................................... 16
Creating a wireless connection .......................................................................................................... 16
Identifying wireless icons and controls .............................................................................. 16
Identifying wireless and network status icons ................................................... 16
Using the wireless key ...................................................................................... 17
Using Wireless Assistant software .................................................................... 18
Using operating system controls ....................................................................... 18
Connecting to a WLAN ...................................................................................................... 18
Connecting to an existing wireless network ...................................................... 19
Setting up a wireless network ........................................................................... 19
Step 1: Purchase high-speed Internet service .................................. 20
Step 2: Purchase and install a wireless router ................................. 20
Step 3: Configure the computer to connect to the wireless
network ............................................................................................. 20
Protecting your WLAN ....................................................................................... 21
Roaming to another network ............................................................................. 21
Using HP Mobile Broadband ............................................................................................. 21
Inserting a SIM .................................................................................................. 22
Removing a SIM ................................................................................................ 23
Using Bluetooth wireless devices ...................................................................................... 24
Bluetooth and Internet Connection Sharing (ICS) ............................................. 24
Connecting to a wired network ........................................................................................................... 25
6 Pointing devices and keyboard
Using pointing devices ....................................................................................................................... 26
Setting pointing device preferences ................................................................................... 26
Using the TouchPad .......................................................................................................... 26
Using TouchPad gestures ................................................................................. 26
Using the digitizer pen ........................................................................................................................ 28
Identifying the pen components ......................................................................................... 28
Holding the pen .................................................................................................................. 28
Storing the pen .................................................................................................................. 28
Using the touch screen ...................................................................................................................... 29
Tapping (or clicking) .......................................................................................................... 29
Flicking ............................................................................................................................... 29
Dragging ............................................................................................................................ 30
Scrolling ............................................................................................................................. 30
Rotating ............................................................................................................................. 30
Pinching ............................................................................................................................. 31
Setting touch screen preferences ...................................................................................... 32
Using the action keys ......................................................................................................................... 32
Scrolling ............................................................................................ 26
Pinching ............................................................................................ 27
Rotating ............................................................................................ 27
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Using the hotkeys ............................................................................................................................... 33
7 Multimedia
Using the media activity keys ............................................................................................................. 35
Multimedia software ........................................................................................................................... 36
Using HP TouchSmart software or HP MediaSmart software ........................................... 36
Using multimedia software ................................................................................................. 36
Installing multimedia software from a disc ......................................................................... 37
Audio .................................................................................................................................................. 37
Adjusting the volume ......................................................................................................... 37
Connecting external audio devices .................................................................................... 38
Webcam ............................................................................................................................................. 38
Adjusting webcam properties ............................................................................................. 39
Video .................................................................................................................................................. 40
Using the external monitor port .......................................................................................... 40
Connecting an HDMI device .............................................................................................. 40
8 Power management
Shutting down the computer ............................................................................................................... 42
Setting power devices ........................................................................................................................ 42
Using power-saving states ................................................................................................. 42
Conserving power .............................................................................................................. 44
Using the battery meter ..................................................................................................... 44
Using power plans ............................................................................................................. 44
Setting password protection on wakeup ............................................................................ 45
Using battery power ........................................................................................................................... 45
Finding battery information in Help and Support ............................................................... 46
Using Battery Check .......................................................................................................... 46
Displaying the remaining battery charge ........................................................................... 46
Removing or inserting the battery ...................................................................................... 46
Charging a battery ............................................................................................................. 47
Maximizing battery discharge time .................................................................................... 48
Managing low battery levels .............................................................................................. 48
Configuring audio for HDMI ............................................................................... 41
Initiating and exiting Sleep ................................................................................ 43
Initiating and exiting Hibernation ....................................................................... 43
Viewing the current power plan ......................................................................... 44
Selecting a different power plan ........................................................................ 44
Customizing power plans .................................................................................. 45
Identifying low battery levels ............................................................................. 48
Resolving a low battery level ............................................................................. 49
Resolving a low battery level when external power is available ....... 49
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Using external AC power .................................................................................................................... 50
9 External devices
Using Digital Media Slot cards ........................................................................................................... 52
Using a USB device ........................................................................................................................... 53
Resolving a low battery level when a charged battery is
available ........................................................................................... 49
Resolving a low battery level when no power source is
available ........................................................................................... 49
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 49
Calibrating a battery ........................................................................................................... 49
Storing a battery ................................................................................................................ 49
Disposing of a used battery ............................................................................................... 50
Replacing the battery ......................................................................................................... 50
Connecting AC power ........................................................................................................ 50
Testing an AC adapter ....................................................................................................... 51
Inserting a digital card ........................................................................................................ 52
Removing a digital card ..................................................................................................... 53
Connecting a USB device .................................................................................................. 53
Removing a USB device .................................................................................................... 54
10 Drives
Handling drives ................................................................................................................................... 55
Improving hard drive performance ..................................................................................................... 55
Using HP ProtectSmart Hard Drive Protection .................................................................................. 56
Inserting and removing a hard drive ................................................................................................... 58
Using external drives .......................................................................................................................... 60
Sharing an optical drive ...................................................................................................................... 61
11 Memory modules
12 Security
Protecting the computer ..................................................................................................................... 66
Using passwords ................................................................................................................................ 66
Using Disk Defragmenter ................................................................................................... 55
Using Disk Cleanup ........................................................................................................... 56
Identifying HP ProtectSmart Hard Drive Protection status ................................................ 56
Managing power with a parked hard drive ......................................................................... 57
Using HP ProtectSmart Hard Drive Protection software .................................................... 57
Connecting optional external drives ................................................................................... 60
Using an external optical drive ........................................................................................... 60
Removing an optical disc when the disc tray will not open ............................... 61
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Setting passwords in Windows .......................................................................................... 67
Setting passwords in Setup Utility ..................................................................................... 67
Using antivirus software ..................................................................................................................... 69
Using firewall software ....................................................................................................................... 69
Installing critical security updates ....................................................................................................... 70
Installing an optional security cable .................................................................................................... 70
Using the fingerprint reader (select models only) ............................................................................... 71
Registering fingerprints ...................................................................................................... 71
Using your registered fingerprint to log on to Windows ..................................................... 72
13 Backup and recovery
Creating recovery discs ...................................................................................................................... 73
Backing up your information ............................................................................................................... 74
Using Windows Backup and Restore ................................................................................ 75
Using system restore points .............................................................................................. 75
Performing a recovery ........................................................................................................................ 76
Recovering from the recovery discs .................................................................................. 76
Recovering from the dedicated recovery partition (select models only) ............................ 76
Administrator password ..................................................................................... 68
Managing an administrator password ............................................... 68
Entering an administrator password ................................................. 68
Power-on password .......................................................................................... 68
Managing a power-on password ...................................................... 69
Entering a power-on password ......................................................... 69
When to create restore points ........................................................................... 75
Create a system restore point ........................................................................... 75
Restore to a previous date and time ................................................................. 75
14 Setup Utility (BIOS)
Starting Setup Utility ........................................................................................................................... 77
Using Setup Utility .............................................................................................................................. 77
Changing the language of Setup Utility ............................................................................. 77
Navigating and selecting in Setup Utility ............................................................................ 78
Displaying system information ........................................................................................... 78
Restoring default settings in Setup Utility .......................................................................... 78
Exiting Setup Utility ............................................................................................................ 79
Setup Utility Menus ............................................................................................................................ 79
Main menu ......................................................................................................................... 79
Security menu .................................................................................................................... 79
System Configuration menu .............................................................................................. 79
Diagnostics menu .............................................................................................................. 80
Updating the BIOS ............................................................................................................................. 80
Updating the BIOS ............................................................................................................. 80
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Determining the BIOS version ........................................................................... 80
Downloading a BIOS update ............................................................................. 81
Appendix A Product information
Input power ......................................................................................................................................... 83
Operating environment ....................................................................................................................... 83
Traveling with the computer ............................................................................................................... 84
Routine care ....................................................................................................................................... 84
Cleaning the display .......................................................................................................... 84
Cleaning the TouchPad and keyboard .............................................................................. 85
Labels ................................................................................................................................................. 85
Appendix B Troubleshooting
Quick troubleshooting ......................................................................................................................... 87
The computer is unable to start up .................................................................................... 87
The TouchPad is behaving erratically ................................................................................ 87
The computer screen is blank ............................................................................................ 87
Software is functioning abnormally .................................................................................... 88
The computer is on but is not responding .......................................................................... 88
The computer is unusually warm ....................................................................................... 88
Checking your audio functions ........................................................................................... 88
An external device is not working ...................................................................................... 89
The wireless network connection is not working ................................................................ 89
Cannot connect to a preferred network ............................................................................. 90
Network icon for WLAN is not displayed ............................................................................ 90
Current WLAN network security codes are unavailable .................................................... 90
WLAN connection is very weak ......................................................................................... 91
Cannot connect to the wireless router ............................................................................... 91
Contacting customer support ............................................................................................................. 91
Index ................................................................................................................................................................... 92
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1 Getting started
Charging the battery
To fully charge the battery, leave the computer plugged into external power until the battery light on the computer turns white.
WARNING! To reduce the risk of electric shock or damage to your equipment, observe these
guidelines:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3­pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.
NOTE: A partially charged new battery can run the computer after software setup is complete, but
battery charge displays will not be accurate until the new battery has been fully charged. The battery light turns white when the battery is fully charged.
Identifying the installed hardware and software
Identifying hardware
To see a list of hardware installed in the computer:
Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Identifying software
To see a list of the software installed on the computer:
Select Start > All Programs.
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Charging the battery 1
Rotating the display
To use the computer in slate mode:
1. Open the display.
2. Rotate the display clockwise 180 degrees.
3. Lower the display over the keyboard.
CAUTION: To reduce the risk of damage to your computer, do not force the display past 180 degrees,
and do not transport the computer while it is in slate mode.
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Finding more information
Locating Help and Support
In addition to the user guides, Help and Support provides information about the operating system, power management, software updates, networking, drivers, troubleshooting tools, and accessing technical support.
NOTE: You do not need to connect to the Internet to access the user guides in Help and Support.
To access Help and Support:
Select Start > Help and Support.
– or –
For country- or region-specific support, go to region, and follow the on-screen instructions.
http://www.hp.com/support, select your country or
Locating regulatory, safety, and environmental notices
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. To access this guide, select
Start > Help and Support > User Guides. The Safety & Comfort Guide is also available on the Web
http://www.hp.com/ergo.
at
For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices.
To access the notices:
Select Start > Help and Support > User Guides.
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Finding more information 3
2What's next
After you set up and register the computer, it is important to take the next steps in this chapter before you begin using the computer. For help in identifying specific components of the computer, refer to
Features on page 8.
Creating recovery discs
After setting up the computer, one of the first and most important steps to take is to create a set of recovery discs of the full factory image. The recovery discs are essential in case of system instability or failure, when they are used to recover the operating system and software to factory settings. For instructions, refer to
Connecting to the Internet
After creating the recovery discs, set up your wired or wireless network so that you can send and receive e-mail and connect to the Internet. For more information, refer to
Updating your antivirus software
After you have connected to the Internet, be sure to update your antivirus software. The software is preinstalled on the computer and includes a limited subscription for free updates. Antivirus software helps protect your computer from damage caused by viruses. For more information, refer to
antivirus software on page 69.
Backup and recovery on page 73.
Networking on page 15.
Using
Getting to know the computer
When you have completed the preceding steps, familiarize yourself with the features of the computer and set up any additional components, such as optional external audio devices.
The following list highlights the entertainment features of the computer and explains where to get additional information for each feature.
HP Instant Web—You can perform many of your favorite activities without the need to start the
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main operating system. If you like to browse the Internet, view digital photos, listen to music, or keep in touch through e-mail, instant messages, or Skype (select models only), you will enjoy the many features of HP Instant Web. For details, refer to
Multimedia software—The computer comes with preinstalled multimedia software, including HP
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TouchSmart software, which turns the computer into a mobile entertainment center. For details, refer to
Audio—The computer includes integrated speakers. For more information on using the integrated
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speakers and setting up optional external audio devices, refer to
Multimedia software on page 36.
Using Instant Web on page 6.
Audio on page 37.
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Video—You can connect an optional display device or an HDMI (High Definition Multimedia
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Interface) device to the computer. You can also connect an optional optical drive. For more information about the video features, refer to
Webcam—Adjustable, with low-light image technology and built-in microphones, the webcam is a
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Video on page 40.
perfect companion to your instant messaging program. For more information on the webcam, refer
Webcam on page 38.
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Getting to know the computer 5
3 Using Instant Web
HP Instant Web provides a fun and engaging way to perform many of your favorite activities. Your computer is ready to go within seconds of sliding the power switch and you can rapidly access several applications without the need to start the main operating system. If you like to browse the Internet, view digital photos, listen to music, or keep in touch through e-mail, instant messages, or Skype (select models only), you will enjoy the many features of HP Instant Web.
NOTE: Instant Web is an optional, instant-on environment that is separate from your Windows
operating system.
Instant Web includes the following features:
Web browser—Browsing the Internet has never been faster or easier. Web browser is optimized
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to give you a great Internet experience instantly. Enjoy surfing the Web and bookmarking your favorite sites at your convenience.
Chat—Access popular Instant Messaging programs such as Google Talk, Windows Live
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Messenger, or Yahoo! Messenger to chat with friends.
Skype (select models only)—Skype is a voice over Internet protocol (VoIP) that lets you
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communicate free of charge with other Skype users. Skype permits long-distance phone calls to land lines and also offers video chat capability.
Web e-mail—View your Web-based e-mail using Gmail, Hotmail, Yahoo, and other webmail
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providers.
Web calendar—Schedule and manage your activities using your favorite online calendar
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application.
Music Player—Listen to your favorite music files with Music Player. When you are suddenly in the
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mood, your favorite tunes are only moments away.
Photo Viewer—Browse through photos, create albums, take pictures, and view slide shows using
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Photo Viewer. If a picture is worth a thousand words, it is worth even more to view your pictures when you want to.
For detailed information on Instant Web, refer to the software Help.
Starting Instant Web
To start Instant Web when the computer is powered off:
1. Turn on your computer. The Instant Web Home screen appears.
2. Click an icon on the Instant Web Home screen to launch a program.
Starting Microsoft Windows
To start the main operating system:
1. Click the Windows Start button on the far left of the Instant Web Home screen.
2. A dialog box appears, asking if you are sure you want to start Windows. Click Yes.
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NOTE: Clicking on the Make Windows your default Power On experience in this dialog box disables
Instant Web. For more information on disabling and enabling Instant Web, refer to
enabling HP Instant Web on page 7.
Disabling and enabling HP Instant Web
You can disable or reenable Instant Web in two ways.
To disable or reenable Instant Web from the Windows operating system:
1. Click Start > All Programs > HP Instant Web. The HP Instant Web Installer folder displays.
2. Click HP Instant Web Configuration Tool.
3. Select the Enable HP Instant Web check box.
4. Click OK.
NOTE: The HP Instant Web Configuration Tool can also accessed by clicking Start > Control
Panel.
To disable or reenable Instant Web from within Setup Utility:
1. Open Setup Utility by turning on or restarting the computer. Immediately press f10 repeatedly to
enter Setup Utility.
2. Use the arrow keys to select System Configuration.
Disabling and
3. Use the down arrow key to select HP Instant Web Support, and then press enter.
4. Use the arrow key to select Enable or Disable, and then press enter.
5. Press enter to confirm your change.
6. To save your change and exit Setup Utility, use the arrow keys to select Exit, select Exit Saving
Changes, and then press enter.
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Disabling and enabling HP Instant Web 7
4Features
Components
Top components
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off. Lightly press the button and hold
for 3 seconds to turn the TouchPad on and off.
(2) Left TouchPad button* Functions like the left button on an external mouse.
(3) Right TouchPad button* Functions like the right button on an external mouse.
(4) TouchPad* Moves the pointer and selects or activates items on the screen.
*This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
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Right-side components
Component Description
(1) Fingerprint reader Allows a fingerprint logon to Windows instead of a password
(2) Rotate button Rotates the screen image counter-clockwise into 4
logon.
orientations: landscape primary, portrait primary, landscape secondary, and portrait secondary.
(3) Power light
(4) Power switch
(5) Wireless button Turns the wireless feature on or off, but does not establish a
(6) Wireless light
White: The computer is on.
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Blinking white: The computer is in the Sleep state.
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Off: The computer is off or in Hibernation.
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When the computer is off, slide the power switch to turn
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on the computer.
When the computer is on, briefly slide the power switch
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to exit Sleep.
When the computer is in the Sleep state, briefly slide the
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power switch to exit Sleep.
When the computer is in Hibernation, briefly slide the
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power switch to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Security > Power Options.
wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Off: An integrated wireless device, such as a wireless
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local area network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: Wireless devices are enabled at the factory.
Amber: All wireless devices are off.
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Components 11
Component Description
(7) Digital Media Slot Supports the following digital card formats:
Memory Stick
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Memory Stick Pro
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MultiMediaCard
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Secure Digital Memory Card
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xD-Picture Card
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(8) USB ports (2) Connect optional USB devices.
(9) Battery light
(10) Power connector Connects an AC adapter.
Left-side components
Component Description
(1) Vent Enables airflow to cool internal components.
Off: The computer is running on battery power.
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Blinking amber: The battery has reached a low battery
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level, a critical battery level, or there is a battery error.
Amber: A battery is charging.
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White: The computer is connected to external power and
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the battery is fully charged.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(2) HDMI port Connects an optional video or audio device, such as a high-
(3) USB port Connects an optional USB device.
(4) Audio-out (headphone) jack/Audio-in
(microphone) jack
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definition television, or any compatible digital or audio component.
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
NOTE: When a device is connected to the jack, the device
speakers are disabled.
Component Description
(5) Security cable slot Attaches an optional security cable to the computer.
(6) Pen holder Holds the pen.
Display components
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled or stolen.
Component Description
(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam Records video and captures still photographs.
(6) Speakers (2) Produce sound.
(7) Convertible hinge Swivels the display and converts the computer from traditional
notebook mode into slate mode or vice versa. In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
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Bottom components
Component Description
(1) Battery release latch Releases the battery from the battery bay.
(2) Battery bay Holds the battery.
NOTE: The battery is preinstalled in the battery bay at the
factory.
(3) Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(4) Hard drive bay Holds the hard drive.
(5) Memory module compartment Contains the memory module slots.
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5Networking
The computer supports 2 types of Internet access:
Wireless—For mobile Internet access, you can use a wireless connection. To learn about adding
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the computer to an existing network or setting up a wireless network, refer to
connection on page 16.
Wired—You can access the Internet by connecting to a broadband network using the RJ-45
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(network) jack. To learn about connecting using the RJ-45 jack, refer to
network on page 25.
Choosing an ISP
You must set up Internet service before you can connect to the Internet. The computer includes the following software features to help you set up a new Internet account or configure the computer to use an existing account:
Internet Services & Offers (available in some locations)
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ISP-provided icons (available in some locations)
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Windows Connect to the Internet Wizard (available in all locations)
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Creating a wireless
Connecting to a wired
Using Internet Services & Offers
If the Internet Service & Offers utility is supported in the country or region in which you purchased the computer, you can access the utility by using the following method:
Select Start > All Programs > Online Services > Get Online.
The Internet Services & Offers utility assists with these tasks:
Signing up for a new Internet account
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Configuring the computer to use an existing account
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Using ISP-provided icons
If ISP-provided icons are supported in the country or region in which you purchased the computer, the icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services.
To set up a new Internet account or configure the computer to use an existing account, double-
click an icon, and then follow the instructions on the screen.
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Choosing an ISP 15
Using the Windows Connect to the Internet Wizard
You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations:
If you already have an account with an ISP.
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If you have a disc from an ISP.
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If you do not have an Internet account and would like to select an ISP from the list provided within
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the wizard. (The list of ISP providers is not available in all regions.)
If you have selected an unlisted ISP and the ISP has provided you with such information as a
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specific IP address and POP3 and SMTP settings.
To access the Windows Connect To The Internet Wizard and instructions for using the wizard, click
Start, and then click Help and Support.
NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows
Firewall, choose to enable the firewall.
Creating a wireless connection
Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
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networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point.
HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides
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access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
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devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together— typically within 10 meters (approximately 33 feet) of each other.
For more information on wireless technology, refer to the information and Web site links provided in Help and Support.
Identifying wireless icons and controls
Identifying wireless and network status icons
Icon Name Description
Wireless (connected) Identifies the location of the wireless light and the wireless
key on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.
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Wireless (disconnected) Identifies the Wireless Assistant software on the computer
and indicates that all of the wireless devices are off.
Wired network (connected) Indicates that one or more network drivers on your computer
are installed and one or more network devices are connected to the network.
Wired network (disabled/disconnected) Indicates that one or more of your network drivers are
installed, all network devices or all wireless devices are disabled in Windows Control Panel, and no network devices are connected to a wired network.
Network (connected) Indicates that one or more of your network drivers are
installed, one or more network devices are connected to a wireless network, and one or more network devices may be connected to a wired network.
Network (disabled/disconnected) Indicates that one or more of your network drivers are
installed, no wireless connections are available or all wireless network devices are disabled by the wireless button or Wireless Assistant, and no network devices are connected to a wired network.
Network (disconnected) Indicates that one or more of your network drivers are
installed and wireless connections are available, but no network devices are connected to a wired or wireless network.
Using the wireless key
The computer has a wireless key (1), one or more wireless devices, and one wireless light (2). All of the wireless devices on your computer are enabled at the factory.
If the wireless light is amber, one or more wireless devices are off. If the wireless light is off, an integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. Press the wireless key to turn the wireless devices off or on.
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Creating a wireless connection 17
Because the wireless devices are enabled at the factory, you can use the wireless key to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless Assistant software.
Using Wireless Assistant software
A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant.
NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a
network or a Bluetooth-enabled device.
To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the notification area, and position the mouse pointer over the wireless icon.
If the wireless icon is not displayed in the notification area, complete the following steps to change Wireless Assistant properties:
1. Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.
2. Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows®
Mobility Center.
3. Click Properties.
4. Select the check box next to HP Wireless Assistant icon in notification area.
5. Click Apply.
6. Click Close.
For more information, refer to the Wireless Assistant software Help:
1. Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
2. Click the Help button.
Using operating system controls
Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, select Start > Help and Support.
Connecting to a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.
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NOTE: The terms wireless router and wireless access point are often used interchangeably.
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
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that can accommodate a large number of computers and accessories and can separate critical network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
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wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).
Connecting to an existing wireless network
To connect the computer to an existing wireless network, follow these steps:
1. Be sure that the wireless device is on (wireless light is off). If the wireless light is amber, press the
wireless key.
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select a network to connect to.
4. Click Connect.
5. If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
Setting up a wireless network
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an
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Internet service provider (ISP)
A wireless router (purchased separately) (2)
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The wireless computer (3)
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The illustration below shows an example of a wireless network installation that is connected to the Internet.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are
synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on.
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.
For additional help in setting up your WLAN, refer to the information provided by your router manufacturer or your ISP.
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Creating a wireless connection 19
Step 1: Purchase high-speed Internet service
If you already have high-speed Internet service (DSL, cable, or satellite), begin with . If you do not have high-speed Internet service, follow these steps:
1. Contact a local ISP to purchase high-speed Internet service and a DSL or cable modem. The ISP
will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
2. Your ISP will give you a User ID and password to access the Internet. Record this information and
store it in a safe place.
Step 2: Purchase and install a wireless router
Read this section carefully before you install the wireless router using the router manufacturer's instructions and your wireless computer. If you need technical assistance during the router installation, contact the router manufacturer.
NOTE: It is recommended that you temporarily connect your new wireless computer to the router by
using the network cable provided with the router. This will ensure that the computer can access the Internet.
1. Be sure that the wireless light on the computer is off. If the wireless light is on, turn it off by pressing
the wireless key.
2. During the router installation, the router manufacturer's software allows you to change the network
name (SSID) and enable security to protect the privacy of your wireless network. Many routers are shipped with a default network name and with security disabled. If you change the default network name or enable security during the router setup, record the information and store it in a safe place. You will need this information when you configure the computer and any other existing computers to access the router.
NOTE: If you do not enable security, an unauthorized wireless user can access the data on the
computer and use your Internet connection without your knowledge. For more information on securing your wireless network, refer to the Wireless guide in Help and Support.
The Windows operating system also provides tools to help you set up your wireless network for the first time. To use the Windows tools to set up your network:
Click Start > Network > Network and Sharing Center > Set up a connection or network > Set
up a wireless router or access point. Then follow the on-screen instructions.
Step 3: Configure the computer to connect to the wireless network
1. Be sure that the wireless device is on (wireless light is off). If the wireless light is amber, press the
wireless key.
2. Click the network icon in the notification area, at the far right of the taskbar.
3. Select a network to connect to.
4. Click Connect.
5. If the network is a security-enabled WLAN, you are prompted to enter a network security key, which
is a security code. Type the code, and then click OK to complete the connection.
6. Test the wireless network by opening your Web browser and accessing a Web site.
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