Brivo Onair Administrators Manual

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ADMINISTRATOR’S

MANUAL

11/05/2020

Brivo Onair Administrator’s Manual

Legal Disclaimers

Canada-Underwriters Laboratories (C-UL) Compliancy

For C-UL Listed applications, the unit shall be installed in accordance with Part 1 of the Canadian Electrical Code.

Documentation Disclaimer and Restrictions

Information in this document is subject to change without notice and does not represent a commitment on the part of Brivo Systems LLC. For the most up-to-date information, visit www.brivo.com.

This document and the data herein shall not be duplicated, used or disclosed to others for procurement or manufacturing, except as authorized with the written permission of Brivo Systems LLC. The information contained within this document or within the product itself is considered the exclusive property of Brivo Systems LLC. All information in this document or within the hardware and software product themselves is protected by the copyright and/or other intellectual property laws of the United States.

Activation of Services Agreement

Any use of this product is subject to the activation of the Brivo Services Agreement. Please request a copy from Brivo Systems LLC and review this agreement carefully.

is a registered trademark of Brivo Systems LLC. Brivo Systems LLC, 7700 Old Georgetown Road, Suite 300,

Brivo Bethesda, MD 20814.

Brivo Onair Administrator’s Manual

Table of Contents

Home ........................................................................................................................................................ 12

Brivo Onair Overview ........................................................................................................................................ 13

Browser Requirements ...................................................................................................................................... 14

Brivo Onair Support ........................................................................................................................................... 15

Activity ...................................................................................................................................................... 17

What is Activity? ................................................................................................................................................ 18

Browsing the Activity Log .................................................................................................................................. 19

Index of Events .................................................................................................................................................. 22

Video ........................................................................................................................................................ 25

What is the Video tab? ...................................................................................................................................... 26

Search Video ...................................................................................................................................................... 27

Live Feed ............................................................................................................................................................ 29

What is Brivo Onair Cam? .................................................................................................................................. 32

Browsing the Brivo Onair Cam Camera List ....................................................................................................... 33

Adding and Configuring a Brivo Onair Cam Camera .......................................................................................... 34

Managing Brivo Onair Cam Cameras ................................................................................................................. 39

What is Brivo Onair Video Recorder (OVR)? ...................................................................................................... 42

Browsing the OVR Camera List .......................................................................................................................... 43

Adding and Configuring an OVR Camera ........................................................................................................... 44

Viewing OVR Camera Details ............................................................................................................................. 46

Managing Brivo OVR Cameras ........................................................................................................................... 47

What is a DVR/NVR? .......................................................................................................................................... 52

DVR/NVR Overview ........................................................................................................................................... 53

Browsing the DVRs List ...................................................................................................................................... 56

Adding a DVR ..................................................................................................................................................... 57

Managing DVRs ................................................................................................................................................. 59

Browsing the DVR Cameras List ......................................................................................................................... 60

Adding a DVR Camera ........................................................................................................................................ 61

Managing DVR Cameras .................................................................................................................................... 62

Viewing DVR Video ............................................................................................................................................ 63

Browsing the Eagle Eye Camera List .................................................................................................................. 65

Adding an Eagle Eye Camera ............................................................................................................................. 66

Managing Eagle Eye Cameras ............................................................................................................................ 67

Viewing Eagle Eye Video .................................................................................................................................... 68

Users and Groups ...................................................................................................................................... 70

What are Users and Groups? ............................................................................................................................ 71

Browsing the Group List .................................................................................................................................... 72

Viewing Group Details ....................................................................................................................................... 74

Creating a Group ............................................................................................................................................... 76

Editing Group Information ................................................................................................................................ 77

Creating a Group Enabled Schedule .................................................................................................................. 79

Deleting a Group ............................................................................................................................................... 80

Browsing the User List ....................................................................................................................................... 81

Viewing User Details .......................................................................................................................................... 83

Creating a User .................................................................................................................................................. 85

Brivo Onair Administrator’s Manual

Managing Users ................................................................................................................................................. 93

Managing Badges .............................................................................................................................................. 95

Managing Custom Fields ................................................................................................................................... 97

Reports ................................................................................................................................................... 101

What are Reports? .......................................................................................................................................... 102

Public versus Private Reports .......................................................................................................................... 103

My Reports ...................................................................................................................................................... 104

Generating a User Report ................................................................................................................................ 112

Saving and Re-running an Activity Report ....................................................................................................... 115

Running an In/Out Report ............................................................................................................................... 119

Account ................................................................................................................................................... 121

What is an Account? ........................................................................................................................................ 122

My Login .......................................................................................................................................................... 123

Managing Time Zone Display .......................................................................................................................... 128

Managing Company Information .................................................................................................................... 130

Managing Account Settings ............................................................................................................................. 131

Administrators ........................................................................................................................................ 139

What are Administrators? ............................................................................................................................... 140

Browsing the Administrators Directory ........................................................................................................... 141

Viewing Administrator Details ......................................................................................................................... 143

Creating an Administrator ............................................................................................................................... 145

Editing Assistant Administrator Permissions ................................................................................................... 147

Permission Templates ..................................................................................................................................... 150

Understanding Administrator Permissions ..................................................................................................... 152

Managing Administrators ................................................................................................................................ 154

Viewing History ............................................................................................................................................... 157

Cards ....................................................................................................................................................... 158

What is a Card? ................................................................................................................................................ 159

Browsing the Card Bank .................................................................................................................................. 160

Adding Cards ................................................................................................................................................... 162

Managing Cards ............................................................................................................................................... 166

Badging ................................................................................................................................................... 169

What is a Badge? ............................................................................................................................................. 170

Badge Templates ............................................................................................................................................. 172

Bulk Badge Printing ......................................................................................................................................... 184

Sites ........................................................................................................................................................ 186

What are Sites? ............................................................................................................................................... 187

Browsing the Site List ...................................................................................................................................... 188

Viewing Site Details ......................................................................................................................................... 189

Managing Sites ................................................................................................................................................ 191

Doors and Devices ................................................................................................................................... 193

What are Doors and Devices? ......................................................................................................................... 194

Brivo Onair Administrator’s Manual

Viewing Door Details ....................................................................................................................................... 195

Managing Doors .............................................................................................................................................. 197

Viewing Door Relationships ............................................................................................................................. 207

Viewing Device Details .................................................................................................................................... 208

Managing Devices ............................................................................................................................................ 209

Viewing Valid Credential Relationships ........................................................................................................... 213

Elevators ................................................................................................................................................. 214

What is an Elevator? ........................................................................................................................................ 215

Managing Elevators ......................................................................................................................................... 216

Floors ...................................................................................................................................................... 219

What is a Floor? ............................................................................................................................................... 220

Viewing Floor Details ....................................................................................................................................... 221

Viewing Floor Relationships ............................................................................................................................ 222

Managing Floors .............................................................................................................................................. 223

Control Panels ......................................................................................................................................... 225

What are Control Panels? ................................................................................................................................ 226

Browsing the Control Panel List ....................................................................................................................... 227

Viewing Control Panel Details ......................................................................................................................... 228

Creating a Control Panel .................................................................................................................................. 230

Managing Control Panels ................................................................................................................................ 231

Managing Control Boards ................................................................................................................................ 232

Configuring Antipassback ................................................................................................................................ 237

Managing Antipassback Controls .................................................................................................................... 238

Viewing Control Panel Relationships ............................................................................................................... 240

Schedules and Holidays ........................................................................................................................... 241

What are Schedules? ....................................................................................................................................... 242

What are Holidays? ......................................................................................................................................... 243

Browsing the Schedule List .............................................................................................................................. 244

Viewing Schedule Details ................................................................................................................................. 245

Printing a Schedule Report .............................................................................................................................. 247

Creating a Schedule ......................................................................................................................................... 248

Managing Schedules ........................................................................................................................................ 252

Copying Schedules ........................................................................................................................................... 253

Viewing Schedule Relationships ...................................................................................................................... 254

Deleting Schedules .......................................................................................................................................... 255

Browsing the Holiday List ................................................................................................................................ 257

Viewing Holiday Details ................................................................................................................................... 258

Creating a Holiday ........................................................................................................................................... 259

Managing Holidays .......................................................................................................................................... 260

Email Notifications .................................................................................................................................. 261

What are Notifications? .................................................................................................................................. 262

Managing Notification Rules ........................................................................................................................... 263

Sample Email Notifications .............................................................................................................................. 266

Cell Phone Reference ...................................................................................................................................... 268

Brivo Onair Administrator’s Manual

Journal .................................................................................................................................................... 269

Understanding the Journal .............................................................................................................................. 270

Lockdown ................................................................................................................................................ 272

What is Lockdown? ......................................................................................................................................... 273

Group Lockdown ............................................................................................................................................. 274

Door Lockdown ............................................................................................................................................... 276

Brivo Onair Integrations .......................................................................................................................... 280

Intellex DVR Installation Notes ........................................................................................................................ 282

Dedicated Micros DVR Installation Notes ....................................................................................................... 284

Speco DVR Installation Notes .......................................................................................................................... 286

Pelco DVR Installation Notes ........................................................................................................................... 288

Matrix DVR Installation Notes ......................................................................................................................... 290

Samsung DVR Installation Notes ..................................................................................................................... 292

Exacq DVR Installation Notes .......................................................................................................................... 293

IPAC Integration .............................................................................................................................................. 294

Salto Router Integration .................................................................................................................................. 301

Allegion Integration ......................................................................................................................................... 303

Assa Abloy Integration ..................................................................................................................................... 305

2N IP Verso Integration ................................................................................................................................... 307

Alula Integration .............................................................................................................................................. 312

Appendices ............................................................................................................................................. 315

Appendix 1: Troubleshooting .......................................................................................................................... 316

Appendix 2: Glossary ....................................................................................................................................... 318

Appendix 3: Brivo Onair for iOS and Android .................................................................................................. 322

Appendix 4: Brivo Mobile Pass ........................................................................................................................ 324

Appendix 5: Mercury Panels ............................................................................................................................ 326

Brivo Onair Administrator’s Manual

List of Figures

Figure 1. View Welcome Page ................................................................................................................................ 15

Figure 2. Contact Us Page ....................................................................................................................................... 16

Figure 3. View Activity Log ...................................................................................................................................... 19

Figure 4. User Photo Comparison ........................................................................................................................... 21

Figure 5. Searching Brivo Onair Video Recorder (OVR) .......................................................................................... 27

Figure 6. Search OVR Display Page ......................................................................................................................... 28

Figure 7. Live Feed Display ...................................................................................................................................... 29

Figure 8. Live Video ................................................................................................................................................. 30

Figure 9. Create Camera Group .............................................................................................................................. 31

Figure 10. View Onair Cam Camera List ............................................................................................................... 33

Figure 11. Brivo Onir Cam CameraManager Desktop Icon .................................................................................. 34

Figure 12. CameraManager Log In Screen ........................................................................................................... 34

Figure 13. Add Camera Wizard ............................................................................................................................ 35

Figure 14. Brivo Onair Cam CameraManager Dashboard .................................................................................... 35

Figure 15. Add Camera List .................................................................................................................................. 36

Figure 16. Select Zone .......................................................................................................................................... 36

Figure 17. Initial Live Feed ................................................................................................................................... 37

Figure 18. Brivo Onair Cam Camera Configuration Complete ............................................................................. 37

Figure 19. Live Video Feed in CameraManager ................................................................................................... 38

Figure 20. Register a Brivo Onair Cam Camera .................................................................................................... 39

Figure 21. List of Onair Cam Cameras .................................................................................................................. 40

Figure 22. Edit Onair Cam Camera ....................................................................................................................... 40

Figure 23. Delete Camera Message ..................................................................................................................... 41

Figure 24. View OVR Camera List ......................................................................................................................... 43

Figure 25. Register an OVR Camera ..................................................................................................................... 44

Figure 26. View Camera Details ........................................................................................................................... 46

Figure 27. Motion Detection Window ................................................................................................................. 48

Figure 28. List of OVR Cameras ............................................................................................................................ 48

Figure 29. Delete Camera Message ..................................................................................................................... 49

Figure 30. View Activity-Based Playback for an OVR Camera .............................................................................. 50

Figure 31. Unlock a Door via Live Feed ................................................................................................................ 51

Figure 32. Network View of DVR Integration ....................................................................................................... 54

Figure 33. View DVRs List ..................................................................................................................................... 56

Figure 34. Add a DVR ........................................................................................................................................... 57

Figure 35. Edit a DVR ............................................................................................................................................ 59

Figure 36. View Cameras List ............................................................................................................................... 60

Figure 37. Add a DVR Camera .............................................................................................................................. 61

Figure 38. Edit a Camera ...................................................................................................................................... 62

Figure 39. View Live DVR Video ........................................................................................................................... 63

Figure 40. View Live DVR Video Feed .................................................................................................................. 63

Figure 41. View DVR Event Based Video .............................................................................................................. 64

Figure 42. View List of Eagle Eye Cameras ........................................................................................................... 65

Figure 43. Add a New Eagle Eye Camera ............................................................................................................. 66

Figure 44. View or Edit an Eagle Eye Camera ....................................................................................................... 67

Figure 45. View Activity-Based Playback for an Eagle Eye Camera ...................................................................... 69

Figure 46. View Group List ................................................................................................................................... 72

Figure 47. View Group Details ............................................................................................................................. 74

Figure 48. View Users in a Group ......................................................................................................................... 75

Figure 49. Create a Group .................................................................................................................................... 76

Figure 50. Edit a Group Name .............................................................................................................................. 77

Figure 51. Edit Group Privileges ........................................................................................................................... 78

Brivo Onair Administrator’s Manual

Figure 52. View User List ...................................................................................................................................... 81

Figure 53. View User Details – Identity Tab ......................................................................................................... 83

Figure 54. View User Details – Groups Tab .......................................................................................................... 83

Figure 55. View User Details – Credentials Tab ................................................................................................... 84

Figure 56. View User Details – Custom Fields Tab ............................................................................................... 84

Figure 57. Create a User – First Tab ..................................................................................................................... 85

Figure 58. Create a User – Identity Tab ............................................................................................................... 85

Figure 59. Upload a Photo ................................................................................................................................... 86

Figure 60. Insert User Image ................................................................................................................................ 86

Figure 61. Create a User – Groups Tab ................................................................................................................ 87

Figure 62. Create a User – Credentials Tab .......................................................................................................... 88

Figure 63. Add Brivo Mobile Pass ........................................................................................................................ 88

Figure 64. Add Brivo Mobile Pass Confirmation .................................................................................................. 89

Figure 65. Brivo Mobile Pass Pending Acceptance .............................................................................................. 89

Figure 66. Active Brivo Mobile Pass ..................................................................................................................... 90

Figure 67. Select Card .......................................................................................................................................... 91

Figure 68. Create a User – Custom Field Tab ....................................................................................................... 92

Figure 69. Edit a User ........................................................................................................................................... 93

Figure 70. Viewing Users With Stored Images ..................................................................................................... 95

Figure 71. Printing a Badge .................................................................................................................................. 96

Figure 72. View Custom Fields List ....................................................................................................................... 97

Figure 73. Add a Custom Field Definition ............................................................................................................ 98

Figure 74. Edit a Custom Field Definition ............................................................................................................. 99

Figure 75. Include Custom Fields ....................................................................................................................... 106

Figure 76. New Report Configuration Page One ................................................................................................ 107

Figure 77. New Report Configuration Page Two ................................................................................................ 107

Figure 78. My Report Configurations ................................................................................................................. 108

Figure 79. Report Scheduling ............................................................................................................................. 109

Figure 80. Report Schedules .............................................................................................................................. 110

Figure 81. Report Shortcuts ............................................................................................................................... 111

Figure 82. View Reports List ............................................................................................................................... 112

Figure 83. Generate a User Report .................................................................................................................... 113

Figure 84. User Report in .csv Format ................................................................................................................ 114

Figure 85. Activity Reports Display .................................................................................................................... 115

Figure 86. Creating an Activity Report ............................................................................................................... 116

Figure 87. Activity Report User options ............................................................................................................. 117

Figure 88. Activity Report Occurred Fields ......................................................................................................... 117

Figure 89. Activity Report filter options ............................................................................................................. 118

Figure 90. Run In/Out Report ............................................................................................................................. 119

Figure 91. View In/Out Report ........................................................................................................................... 120

Figure 92. Change Password .............................................................................................................................. 124

Figure 93. Changing Secret Question and Answer ............................................................................................. 124

Figure 94. Two Factor Authentication Setup – Step One ................................................................................... 125

Figure 95. Two Factor Authentication Setup – Step Two ................................................................................... 126

Figure 96. Two Factor Authentication Setup – Step Three ................................................................................ 126

Figure 97. Login Screen with Two Factor Authentication .................................................................................. 127

Figure 98. Change Two Factor Method .............................................................................................................. 127

Figure 99. Set Time Zone ................................................................................................................................... 128

Figure 100. Edit Company Information ................................................................................................................ 130

Figure 101. Edit General Settings ......................................................................................................................... 131

Figure 102. Brivo Mobile Pass Settings ................................................................................................................ 132

Figure 103. Application Management .................................................................................................................. 133

Figure 104. Eagle Eye Credentials ........................................................................................................................ 134

Brivo Onair Administrator’s Manual

Figure 105. Onair Cam Credentials ...................................................................................................................... 135

Figure 106. Azure Active Directory ...................................................................................................................... 136

Figure 107. GSuite Provisioning ........................................................................................................................... 137

Figure 108. Adding Credentials for Intrusion Provider ........................................................................................ 138

Figure 109. Intrusion Site Association .................................................................................................................. 138

Figure 110. View Administrators Directory .......................................................................................................... 141

Figure 111. View Administrator Details ............................................................................................................... 143

Figure 112. Copy Administrator Permissions ....................................................................................................... 144

Figure 113. Create an Administrator .................................................................................................................... 145

Figure 114. Edit Assistant Administrator Permissions ......................................................................................... 147

Figure 115. Enabling self-serve password reset and soft lockout ........................................................................ 154

Figure 116. Edit Administrator Status .................................................................................................................. 155

Figure 117. Edit Administrator Contact Information ........................................................................................... 156

Figure 118. View History Link ............................................................................................................................... 157

Figure 119. View the Card Bank ........................................................................................................................... 160

Figure 120. Add Cards to the Card Bank .............................................................................................................. 162

Figure 121. View Unknown Cards ........................................................................................................................ 164

Figure 122. Add an Unknown Card ...................................................................................................................... 164

Figure 123. View the Unassigned Card in the Card Bank ..................................................................................... 165

Figure 124. Delete Cards ...................................................................................................................................... 167

Figure 125. Bulk Delete of Cards Based on Filtering ............................................................................................ 168

Figure 126. View Template List ............................................................................................................................ 172

Figure 127. Template Orientation and Name Options ......................................................................................... 173

Figure 128. Select a Background Color ................................................................................................................ 174

Figure 129. Item Properties ................................................................................................................................. 175

Figure 130. Layering Buttons ............................................................................................................................... 176

Figure 131. Badging Interface Icons ..................................................................................................................... 176

Figure 132. Text Icon ............................................................................................................................................ 177

Figure 133. Static Text Layout and Rotation ........................................................................................................ 178

Figure 134. User Photo Properties ....................................................................................................................... 180

Figure 135. Print Badge ........................................................................................................................................ 182

Figure 136. Create Bulk Badge Print Job .............................................................................................................. 184

Figure 137. Bulk Print Badges Page ...................................................................................................................... 185

Figure 138. Bulk Print Badge Error Message Window ......................................................................................... 185

Figure 139. Completed Bulk Badge Print Job ....................................................................................................... 185

Figure 140. View the Site List ............................................................................................................................... 188

Figure 141. View Site Details ................................................................................................................................ 189

Figure 142. Create a Site ...................................................................................................................................... 191

Figure 143. Edit a Site’s Name and Address ......................................................................................................... 192

Figure 144. View Door Details .............................................................................................................................. 195

Figure 145. Add a Door to a Site .......................................................................................................................... 197

Figure 146. Define a Door .................................................................................................................................... 198

Figure 147. Define a Salto Door ........................................................................................................................... 202

Figure 148. Define an Allegion Door .................................................................................................................... 203

Figure 149. Define an Assa Abloy Aperio Door .................................................................................................... 204

Figure 150. Edit a Door ........................................................................................................................................ 205

Figure 151. Unlock a door .................................................................................................................................... 206

Figure 152. View Door Relationships ................................................................................................................... 207

Figure 153. View Switch Device Details ............................................................................................................... 208

Figure 154. Add a Device to a Site ....................................................................................................................... 209

Figure 155. Specify a Device Type ........................................................................................................................ 209

Figure 156. Define a Switch Device ...................................................................................................................... 210

Figure 157. Edit a Device ...................................................................................................................................... 212

Brivo Onair Administrator’s Manual

Figure 158. Add an Elevator to a Control Panel ................................................................................................... 216

Figure 159. View Elevator Details ........................................................................................................................ 217

Figure 160. Edit an Elevator ................................................................................................................................. 218

Figure 161. View Floor Details ............................................................................................................................. 221

Figure 162. Add a Floor to a Site .......................................................................................................................... 223

Figure 163. Edit a Floor ........................................................................................................................................ 224

Figure 164. View Control Panel List ..................................................................................................................... 227

Figure 165. View Control Panel Details ................................................................................................................ 228

Figure 166. Create a Control Panel ...................................................................................................................... 230

Figure 167. Edit a Control Panel ........................................................................................................................... 231

Figure 168. Add a Control Board to a Control Panel ............................................................................................ 232

Figure 169. Configure a Door Control Board ........................................................................................................ 233

Figure 170. Configure an I/O Board ..................................................................................................................... 235

Figure 171. Antipassback Access .......................................................................................................................... 238

Figure 172. Configuring Antipassback Settings .................................................................................................... 238

Figure 173. Antipassback Reset Time .................................................................................................................. 239

Figure 174. View Control Panel Relationships ..................................................................................................... 240

Figure 175. View Schedule List ............................................................................................................................. 244

Figure 176. View Schedule Details ....................................................................................................................... 245

Figure 177. Print Schedules Report ...................................................................................................................... 247

Figure 178. Create a Schedule ............................................................................................................................. 248

Figure 179. Delete Schedule Block ....................................................................................................................... 250

Figure 180. Edit a Schedule .................................................................................................................................. 252

Figure 181. View Schedule Relationships ............................................................................................................ 254

Figure 182. View Holiday List ............................................................................................................................... 257

Figure 183. View Holiday Details ......................................................................................................................... 258

Figure 184. Create a Holiday ................................................................................................................................ 259

Figure 185. Edit a Holiday .................................................................................................................................... 260

Figure 186. View Notification Rule List ................................................................................................................ 263

Figure 187. Create a Notification Rule ................................................................................................................. 264

Figure 188. View the Journal ................................................................................................................................ 271

Figure 189. Activate Group Lockdown ................................................................................................................. 274

Figure 190. Create New Lockdown Scenario ....................................................................................................... 276

Figure 191. Create New Wired Lockdown Configuration ..................................................................................... 277

Figure 192. Initiate Lockdown Scenario ............................................................................................................... 278

Figure 193. Example of Lockdown Scenario Warning Banner ............................................................................. 278

Figure 194. Disable “Run at Startup” ................................................................................................................... 288

Figure 195. Add an IPAC device to a Site ............................................................................................................. 295

Figure 196. Create an IPAC Device ....................................................................................................................... 296

Figure 197. Create a Telephone Directory ........................................................................................................... 298

Figure 198. Create New Resident ........................................................................................................................ 299

Figure 199. List Residents Page ............................................................................................................................ 300

Figure 200. Add a Salto Router ............................................................................................................................ 301

Figure 201. Edit Salto Router ............................................................................................................................... 302

Figure 202. Add an Allegion Gateway .................................................................................................................. 303

Figure 203. Edit Allegion Gateway ....................................................................................................................... 304

Figure 204. Add an Assa Abloy Aperio Hub .......................................................................................................... 305

Figure 205. Edit Assa Abloy Aperio Hub ............................................................................................................... 306

Figure 206. Add an Audio Device ......................................................................................................................... 307

Figure 207. Define an Audio Device ..................................................................................................................... 307

Figure 208. Edit Audio Device .............................................................................................................................. 308

Figure 209. Add a Directory Rule ......................................................................................................................... 310

Figure 210. Edit a Directory Rule ......................................................................................................................... 311

Brivo Onair Administrator’s Manual

Figure 211. Alula Site Selection ............................................................................................................................ 312

Figure 212. Add Intrusion Panel ........................................................................................................................... 312

Figure 213. Add Intrusion Panel Details ............................................................................................................... 313

Figure 214. Set Intrusion ...................................................................................................................................... 314

Figure 215. Set Intrusion ...................................................................................................................................... 314

Brivo Onair Administrator’s Manual

Home

Brivo Onair Administrator’s Manual

Brivo Onair Overview

Brivo Onair is a software application, accessed via the Internet that enables an organization to manage its access control system (ACS) account. The Brivo Onair interface is divided into seven high level tabs. When your mouse hovers over a tab, a dropdown menu is displayed. With certain dropdown menus, a third dropdown menu can appear. Click the menu item to access the Brivo Onair pages, in order to view and maintain your account data.

The Home section provides access to Technical Support contact information and Release Notes.

The Activity section provides access to the Activity Log and Search Brivo Onair Video that shows when

individual doors were accessed and by whom.

The Video section lets you view live video as well as search for and view recorded video clips.

The Users section lets you view and manage the users and groups who have access privileges to your

premises.

The Reports section lets you generate customized reports as well as run User Reports, Activity Reports, and

In/Out Reports.

The Setup section lets you view and manage the initial aspects of account setup and design including basic

account information, cards, sites/doors, schedules, notifications, and video.

The Account section lets you view and manage account-specific information, such as company contact

information, the type of access your Administrators have to Brivo Onair, and time zone preferences.

The Cards section lets you view and manage your card inventory.

The Sites/Doors section lets you view and manage the individual sites defined for your account, as well as

their associated doors and devices. This section also allows you to configure the control panel(s) associated with each site in your account.

The Schedules section lets you view and manage schedules, which are used to define your users’ access

privileges and to control device operations.

The Notifications section lets you view and define rules for determining who within your organization will

receive emails when certain events occur.

The Video section provides the configuration tools for defining Brivo Onair Cam and Brivo Onair Video

cameras, Digital Video Recorders (DVRs), Network Video Recorders (NVRs), and Closed Circuit Television (CCTV) cameras for integration with your Brivo Onair account.

The Configure Lockdown section enables you configure scenarios to override regular access privileges in

an emergency situation.

The Journal button provides quick access to a log of Administrator activities.

The Help section provides access to support documentation.

At the top right of each page:

The Initiate Lockdown button allows you to immediately activate overrides to regular access privileges in an

emergency situation.

The Administrator link allows you to access your account settings, your administrator settings, your personal

Brivo Onair Administrator’s Manual

Browser Requirements

If you are using DVR/Brivo Onair Video functionalities, you must use Internet Explorer 9.0 or higher as your Web browser. If you are not using either of these features, you can use Internet Explorer 9.0 or higher, or the latest versions of Firefox, Chrome, or Safari to access Brivo Onair.

Brivo Onair uses cookies to preserve session information. If your browser disallows cookies, the interface will not function properly.

Brivo Onair uses JavaScript™ to validate form data, control navigation and display images. If your browser has scripting disabled, the interface will not function properly.

Some functional elements require the Flash™ Player. If Flash™ is not detected in your browser, you will be prompted to download it.

The Digital Video Recorder (DVR) functionality uses ActiveX Controls. These will be downloaded by Internet Explorer during the installation process.

Some functional elements appear in popup windows. If you have installed software that blocks popup windows, the interface will not function properly.

Brivo Onair Administrator’s Manual

Brivo Onair Support

The Home section of Brivo Onair provides access to a variety of support options, including contact information for your Brivo dealer and access to online assistance.

Welcome

The Welcome page displays when you first log in to Brivo Onair.

Figure 1. View Welcome Page

This page displays basic information related to the account and to you, as an Administrator, including:

Account Name - The name assigned to the account when it was first created. Account Number - The financial number assigned to the account. Administrator ID - The ID you used to log in to Brivo Onair for the current session. Status - Your Administrator status: Master, Senior, or Assistant. Time Zone - The time zone used to track all events maintained for the account through Brivo Onair. Dealer - The dealer who installed and maintains your system. Shortcuts – links to some of the more common Brivo Onair features. Report Shortcuts – links to reports that have been selected from the Reports tab. Console – a link to the video console feature. Help – a link to the Brivo Onair support documentation. Initiate Lockdown – a link to Lockdown configuration. Administrator Name – the name of the administrator. Clicking on the name provides a dropdown list of

additional features.

Click the Contact Us link, found at the bottom of every page, and the Contact Us page displays. This page contains the contact information for the dealer who created the account.

Brivo Onair Administrator’s Manual

Figure 2. Contact Us Page

Release Notes

Click the Release Notes link, found at the bottom of every page, to access the latest Brivo Onair Release Notes along with the date of publication on the Brivo website.

Brivo Onair Administrator’s Manual

Activity

Brivo Onair Administrator’s Manual

NOTE:

User, site, door and device names appear in the Activity Log as they were at the time of the event.

What is Activity?

Under the Activity tab, the Activity Log is a near real-time display of Access Events, Exception Events, Device Events Control Panel/Board Events, and Camera events. For each event, the Activity Log shows the date and time, user name or nature of the event, site name and door or device name (or control panel ID if the event is not device-specific). Additionally, the Activity Log page allows administrators to unlock doors that are configured to allow such actions, allows for user photo comparison, and displays event-based video playback.

Brivo Onair Administrator’s Manual

Browsing the Activity Log

The Activity Log displays Access Events, Exception Events, Device Events, Camera Events, and Control Panel Events as they occur. See To Search Brivo Onair Video for more information about accessing specific events. Additionally, in the upper right side of the screen, an administrator can use the Unlock Door feature to unlock the selected door. On the right side of the screen, an administrator can view user images and view video playback for events linked to a Brivo Onair Video camera.

For each event, the Activity Log shows the Date and Time, User name (or nature of the event), Site name and Door or Device name (or control panel ID if the event is not device-specific).

To view the Activity Log:

Click on the Activity tab. The Activity Log displays.

Figure 3. View Activity Log

Features of this page include:

The Streaming Events status displays in the upper left-hand corner. The status will show as Active if the

activity log is being viewed in real time. The status will show as Queued if the administrator has taken any actions on the activity log page, such as scrolling down the page. If the status is Queued, once the administrator returns to the top of the page, the status will return to Active.

To filter the activity log by date by clicking the and buttons to the right of the Date/Time field. This

allows sorting activity into 24-hour blocks for easy viewing.

To filter the activity log, click on the Filtered Events button, which allows filtering by non-exception events,

exception events, and camera events.

The Date/Time column indicates the date and time at which the activity took place.

The User/Event column indicates either the name of the user related to the event (for example, the user who

presented a credential at the door specified), or the event itself if there is no identifiable user involved, (for example, Failed Access: Unknown Credential). Click the user name to access the User detail page.

Brivo Onair Administrator’s Manual

To view only those events related to a single user, click on the user name in the User/Event column of the

Activity Log. The User Details page will display. Under the More Operations dropdown list, click on the View User Activity link and the page refreshes, displaying only those events related to the specified person. To clear this filter, click Reset Filters at the top left of the page.

The Site column identifies the specific site affected by the event. To view details related to a specific site, click

the site name. The associated detail page displays.

To view a subset of the log based on site, click on the dropdown list under the Site filter and select your site.

The page refreshes displaying only those events related to the specific site. To clear this filter, click Reset Filters at the top left of the page.

The Door/Device column identifies the door, device, or camera affected by the event. To view details related

to a specific door, device, or camera, click the door, device, or camera name. The associated detail page displays.

To view a subset of the log based on door/device, click on the dropdown list under the Door/Device filter and

select your door/device. The page refreshes displaying only those events related to the specific door/device. To clear this filter, click Reset Filters at the top left of the page.

The Video column provides a link to video related to a specific device if there is either a Digital Video Recorder

or Brivo Onair Video Recorder set up for the account. If there is a user photo associated with a user access or failed access event, the user photo will be displayed along with the video feed associated with that event.

The Control Door feature (version 6.1.4 firmware or later) allows a user to unlock doors and set temporary

overrides from the browser. Simply click on the button and a popup window will appear with all the available devices. Click on the device you wish to control, and the Control Door popup window displays. The device name, along with the site appear in the upper left corner. The device status along with the control panel ID appear in the upper right corner. A large green Momentary Unlock button appears in the top center of the page. If pressed, another popup window displays the successful event with an OK button. Pressing that button returns the user to the Control Door popup window. If a schedule has been assigned to the device, it appears under Door Schedule in the middle of the popup window. Below that, the user may enable or disable temporary overrides on doors with an existing schedule or with no assigned schedule. A user may use the temporary override by selecting if they want to Unlock or Lock the door and may select for how long from the dropdown list (until next schedule change (if there is an assigned schedule), until a certain time, or indefinitely). Once chosen, the user presses the Save Override button. The popup window now displays the temporary override with all the relevant details. To end the override, the user simply presses the Remove button and the popup window displays the change. All changes made in the Control Door popup window appear in the Activity Log.

The User Image box automatically displays a user image (if there is one associated with the credential) when

that credential is used (so long as Streaming Events is in an Active state). It also allows an administrator to view a stored user image from the user profile after clicking NEXT TO the user name in the User/Event column of the Activity Log. If there is no user image attached to the user name, the user image box will remain blank.

The Video Playback box allows an administrator to view a video event from an Brivo Onair Video camera by

clicking on the Video icon in the Video column of the Activity Log. This feature only works for Brivo

Onair Video cameras. Video linked to DVR cameras, accessed by clicking on the DVR icon, will not appear in the Video Playback box, but will appear in a popup window. An administrator download the

current clip by clicking on the icon and a popup window will appear allowing you to save the clip as a

file. They may also view the clips before and after the current clip by clicking on the and buttons, and clicking on the Search Video icon will take you to the Search tab of the Video page.

Brivo Onair Administrator’s Manual

NOTE:

User, site, door and device names appear in the Activity Log as they were at the time of the event.

Figure 4. User Photo Comparison

Brivo Onair Administrator’s Manual

Index of Events

The following events appear in the Activity Log and can be transmitted via email notifications (excluding Telephone Entry Events).

Access Events

Access by User Door unlocked by Administrator Door unlocked by User

Exception Events

Door Ajar3 Door Ajar Cleared Too Many Invalid PINs Door Forced Open Door Forced Open by Key Door Locked by Keypad Door Unlocked by Keypad Door Locked by Timer Door Unlocked by Timer Door Schedule Unlock Override Begin Door Schedule Unlock Override End Failed Access (by Unknown Person): Unknown credential Failed Access (by Unknown Person): Card never issued Failed Access (by Known User): User was deleted Failed Access (by Known User): User’s credential was revoked Failed Access (by Known User): User is out of effective date range Failed Access (by Known User): User is at unauthorized door Failed Access (by Known User): User is out of schedule Failed Access (by Known User): User suspended Failed Access (by Known User): Invalid credential type (Card required)

Device Events

Auxiliary Input Engaged10 Auxiliary Input Disengaged Device Engaged Device Disengaged Wire cut set Wire cut cleared Wire short set Wire short cleared

Appears when an administrator pulses a door. Appears when a Brivo Mobile Pass is used. Door Ajar threshold can vary by door. See Managing Doors. Door Ajar Cleared requires control panel firmware v2.15+. Too Many Invalid PINs applies to keypads or dual readers only. Threshold can vary by door. Door Forced Open applies to doors with Request-to-Exit switches/sensors only. See Managing Doors. Door Forced Open by Key applies only to doors using a Salto Lock. Door Locked/Unlocked by Keypad applies to keypads and dual readers only. Users must have Keypad Unlock-Hold privilege. See Editing

Group Privileges.

All Failed Access Events require control panel firmware v2.15+.

Auxiliary Input Engaged/Disengaged requires control panel firmware v2.15+.

Brivo Onair Administrator’s Manual

Camera Events

Camera Connect Camera Disconnect Video Motion

Control Panel Events

Control Panel Events correspond to sites, not to doors. If a control panel serves multiple sites, the event will appear once for each site.

AC Power Loss (Switch to Battery)11 AC Power Restored Unit Opened (Tamper) Unit Closed (Tamper Cleared) Control Panel Communication Failure Board Battery Set Board Battery Cleared Board Chip Reset Board Communication Failure Set Board Communication Failure Cleared Board Opened (Tamper) Board Closed (Tamper Cleared) Communication Lost

Telephone Entry Events

Calling Resident: (Resident Name) Call Connected: (Resident Name) Call Terminated: (Resident Name) Resident: (Resident Name)

Failed Access Events

A Failed Access Event is an incident of an invalid credential being presented. Failed Access Events are a subset of Exception Events; the system logs Failed Access Events according to the following rules of precedence:

Failed Access by Unknown Persons:

If the credential is unknown to the account: Failed Access: Unknown Credential [Card/PIN value]14

If the credential is in the Card Bank but has never been issued to a user:

Failed Access: Card never

issued [Card value]

All Control Panel Events require control panel firmware v2.15+. Communication Lost refers to comm failure of a Salto router. Appears when a resident successfully grants entry. Unknown card values are displayed as hexadecimal numbers.

Brivo Onair Administrator’s Manual

Failed Access by Known Users:

If the credential last belonged to a deleted user10: Failed Access by John Doe: User was deleted

[Card/PIN value]

If the credential is an old PIN or a revoked card, but the user has not been deleted:

Failed Access by John

Doe: Revoked credential [Card/PIN value]

If the credential belongs to a user who attempts access outside of his or her effective date range:

Failed

Access by John Doe: Out of effective date range

If the credential belongs to a user who attempts access at an unauthorized door:

Failed Access by John

Doe: Unauthorized Door

If the credential belongs to a User who attempts access at an authorized door, but at an unauthorized time:

Failed Access by John Doe: Out of Schedule

If the credential belongs to a User who is suspended:

If the credential is not the proper type of credential: Failed Access: [User Name] Invalid credential

Failed Access by John Doe: User Suspended.

type (Card required)

A card must remain in the Card Bank in order for it to be associated with its last owner.

Brivo Onair Administrator’s Manual

Video

Brivo Onair Administrator’s Manual

What is the Video tab?

The Search feature is a customized query of Brivo Onair Video Recorder (OVR) that allows a search by date and time of day from the selected site. The clip length is 20 minutes (with 10 minutes prior and 10 minutes after the selected time).

The Live Feed feature of Brivo Onair allows an administrator to view live video using different cameras either alone or in sets of two, four, or six.

Different cameras can be selected and joined together in a Camera Group so that certain views can be accessed quickly from a dropdown menu.

Definitions for the Icons on Live Feed

- The number of cameras that will appear in Live Feed (one, two, four, or six).

– Refreshes the connections of the current camera group.

- Clears Live Feed of all selected cameras.

– Updates the current camera group to reflect any changes made.

- Deletes the current camera group.

– Makes the current camera group the default camera group.

- Scroll left and scroll right to move between camera pages.

Brivo Onair Administrator’s Manual

Search Video

To Search Video

Click on the Video tab then choose the Search toggle at the top center of the screen. The Begin Your Search page displays.

Figure 5. Searching Brivo Onair Video Recorder (OVR)

The Begin Your Search box, the first section to select is your Site. Choose your site from the dropdown menu. Your selected site will now remain displayed.

The next field to select is your Date field. Either enter the date manually, using the MM/DD/YYYY format, or click on the calendar icon and select the date by clicking on it. Your selected date will now remain displayed.

Next, we move to the Time field. Click on the Time field and the time wheel appears. Choose the time (which will include 10 minutes before and after) and choose AM or PM. Your selected time will remain displayed.

Finally, click on the button to perform the search. The Search OVR Display Page displays.

Brivo Onair Administrator’s Manual

Figure 6. Search OVR Display Page

Each available camera will display on the left side of the screen. Click on the Camera name on the left to select the camera you want to view. The Camera name will appear at the bottom of the screen along with a 20-minute time period (10 minutes before and 10 minutes after your selected time). Each event that occurred will appear along the timeline in blue (normal priority), yellow (medium priority), or red (high priority).

Click on the icon (this example is a normal priority event) and the requested video clip will play. A matching color stripe to the priority will show across the top of the video display area confirming you are watching the matching clip. You may pause the clip, as well as rewind and fast-forward through the clip (jumping forward or back in one-minute increments) using the buttons provided at the bottom of the video display area.

You may download a clip by clicking on the icon, which will open a File Download popup window, allowing you to save the clip as a file.

You may reset the search parameters by clicking on the icon at the top of the Search OVR page. This returns you to the Begin Your Search page.

Brivo Onair Administrator’s Manual

NOTE:

If you have already selected a Default Camera Group, this Default Camera Group will automatically appear when you click Live Feed.

Live Feed

The Live Feed feature of Brivo Onair allows an administrator to view live video using different cameras either alone or in sets of two, four, or six.

To access Live Feed

Click on the Video tab then choose the Live Feed toggle at the top center of the screen. The Live Feed page displays.

Figure 7. Live Feed Display

To view live video using Live Feed

Click on the Video tab then choose the Live Feed toggle at the top center of the screen. The Live Feed page displays.

Choose a camera by clicking on the icon in the upper right-hand corner of the camera live video display. Live video will display. If the camera selected is linked to a door with Control from Browser enabled, an Unlock Door icon along with the door name will appear below the camera name in the dropdown display.

Brivo Onair Administrator’s Manual

NOTE:

An account may only view one live video stream per camera at a time. You cannot have more than one live feed window open viewing the same camera feed, even if different administrators are logged in. One live feed window will show the camera and the rest will show a Stream Lost error message.

NOTE:

An account can have any number of camera groups. While a camera group can house any number of cameras, for ease of use, multiple camera groups containing a reasonable number of cameras is probably a better design choice than one camera group will all the cameras on the account.

Figure 8. Live Video

Multiple cameras may be selected at the same time. Simply choose a different camera view window and choose a camera from the dropdown menu. The video streams will display simultaneously.

To create a camera group

Click on the Video tab then choose the Live Feed toggle at the top center of the screen. The Live Feed page displays.

Select the number of camera view windows you want to display simultaneously (one, two, four or six).

Select cameras by clicking on the icon for each camera view window.

Once they are displaying, click the icon at the top of the Live Feed display page. A popup window will appear asking you to name the Camera Group.

Enter a name for the camera group into the Name field and click OK.

A popup window will appear telling you the camera group was added successfully. Click OK and you are returned to the Live Feed display page.

Brivo Onair Administrator’s Manual

NOTE:

Deleting a Camera Group does not delete the cameras in that Camera Group.

Figure 9. Create Camera Group

To edit a camera group

Click on the Video tab then choose the Live Feed toggle at the top center of the screen. The Live Feed page displays.

From the dropdown menu, select the camera group you wish to edit.

Once the camera group displays, make whatever changes are needed.

Click the icon. A popup window will appear. If you want to keep the same camera group name, simply click OK.

If you wish to save the changes under a new camera group name, change the name and click OK.

To delete a camera group

Click on the Video tab then choose the Live Feed toggle at the top center of the screen. The Live Feed page displays.

From the dropdown menu, select the camera group you wish to delete.

Click on the icon at the top of the Live Feed page. A popup window will appear.

Click OK. A popup window will appear informing you that you have successfully removed the camera group.

Brivo Onair Administrator’s Manual

NOTE: Brivo Onair Cam Preparation

In order to use the Brivo Onair Cam feature, you must also install the Brivo Onair Cam CameraManager application on a local system. Once that is installed locally, you may log into the application using the Account Username and Account Password given to you by your dealer. Instructions on how to add and configure a camera in the CameraManager application can be found below.

NOTE:

The control panel firmware must be version 6.1.2 or later for Brivo Onair Cam to be used. If the control panel has a firmware version of 6.1.1 or earlier, Brivo Onair Cam is not available.

What is Brivo Onair Cam?

Brivo Onair Cam enables, through the use of the Brivo Onair Cam CameraManager application, Brivo Onair users to select from a variety of subscription models. Dependent upon the subscription model chosen, a Brivo Onair user may view only live video or live video and activity-based playback. In addition to a live view only subscription model, activity-based video can also be stored for 7, 14, 30, 60, 90, 180, 365 or 720 days, dependent upon the subscription model chosen.

The first time an administrator accesses Setup > Video > Onair Cam, a message will display across the top of the page.

In order to enable Onair Cam functionality within the Brivo Onair account, the Onair Cam Credentials must be activated under the Account Settings tab.

Click on Setup > Account > Account Settings, and the Account Settings page will display. Click on the Onair Cam Credentials tab on the Account Settings page.

Enter your Onair Cam Account Username and Account Password given to you by your dealer and click Save. A verification message will appear.

Once completed, the Onair Cam tab under Video is now fully available.

Brivo Onair Administrator’s Manual

Browsing the Brivo Onair Cam Camera List

The Onair Cam Cameras list identifies all the Onair Cam cameras currently associated with the account. For each, the name, camera provider, the site to which the camera is attached, and the camera’s connection status is displayed.

All Administrators can view the list of Onair Cam cameras.

To view the list of Onair Cam cameras for your account:

From the Setup tab, click on the Video tab then click on Onair Cam. The Onair Cam Cameras list displays.

Figure 10. View Onair Cam Camera List

Features of this page include:

Click the Video icon associated with the specific Onair Cam camera to view live video.

Click the Edit icon associated with a specific Onair Cam camera to update it.

Click the Delete icon associated with a specific Onair Cam camera to remove it from the account.

Brivo Onair Administrator’s Manual

NOTE:

The Brivo Onair Cam CameraManager application should already be installed on your system. If it is not yet installed, please go to the Account Settings tab in your Brivo Onair account and download either the Windows or Mac version of the CameraManager application.

Adding and Configuring a Brivo Onair Cam Camera

To configure a Brivo Onair Cam camera in the CameraManager application:

From your local system, double click on Brivo Onair Cam CameraManager icon.

Figure 11. Brivo Onir Cam CameraManager Desktop Icon

Enter your Email address and Password into the provided fields. Click the Save password checkbox if you wish. When complete, click the Log in button.

Figure 12. CameraManager Log In Screen

If this is your first time logging in, you will see a Start Wizard pop-up page. Should you desire, you may follow the wizard by clicking on the Start wizard button.

Brivo Onair Administrator’s Manual

Figure 13. Add Camera Wizard

If you prefer to enter the information without the Start Wizard, simply close the pop-up window and the Brivo Onair Cam Dashboard displays.

Figure 14. Brivo Onair Cam CameraManager Dashboard

To Add a Zone

Click on the Add a zone button. The Add zone page displays.

Enter a Zone name (required field), Address, Telephone number, Zip code, City, Email address, State, and select the Country from the dropdown list.

When finished, click Save.

Brivo Onair Administrator’s Manual

To Add a Camera in CameraManager

Click on the Add new camera button. The Setup camera pop-up window will display.

A list of available cameras will appear in the Setup camera window. Find your specific camera under the Camera name list and verify the MAC address. Once verified, click on the Auto-connect button which will complete the connection process for you.

Figure 15. Add Camera List

While connecting, if you have more than one Zone created, click Select Zone from the dropdown list to choose in which Zone this camera will be placed, and click the Next button. When the Brivo Onair Cam camera has successfully connected, the Setup camera window will notify you of the success. To continue, click Next.

Figure 16. Select Zone

Brivo Onair Administrator’s Manual

The live feed from your camera will display and you may change the name of the camera by entering your new information into the Camera name field. To continue, click Next.

Figure 17. Initial Live Feed

You have successfully configured your Brivo Onair Cam camera. To complete the process, click the Finish & go live button.

Figure 18. Brivo Onair Cam Camera Configuration Complete

Brivo Onair Administrator’s Manual

The Brivo Onair Cam Dashboard will appear and display the live video feed from the camera you just added. Once you have successfully added your camera to the Brivo Onair Cam CameraManager application, you may Log out and log into your Brivo Onair account.

Figure 19. Live Video Feed in CameraManager

Brivo Onair Administrator’s Manual

Managing Brivo Onair Cam Cameras

Once added to an account, a Brivo Onair Cam Camera can be updated or deleted at any time. The Master and all Senior Administrators can edit or delete a Brivo Onair Cam Camera.

To add a Brivo Onair Cam camera in Brivo Onair:

From the Setup tab, click on the Video tab, then choose the Onair Cam tab. The Onair Cam Camera list page appears.

Click on the New Camera link at the top of the page. The New Camera page displays.

Enter a Name for the camera you wish to register.

Figure 20. Register a Brivo Onair Cam Camera

Select the Video Camera Site for the camera from the dropdown menu.

Select an Associated Device to link the camera with. Click on the Add Device link. A popup window will appear with all available devices, which can be filtered as necessary. When selected, the device will disappear from the list. Click on the X in the upper right-hand corner of the pop-up window when you are finished.

Select the Camera from the dropdown menu.

Click Save at the bottom of the page. You are taken to the Onair Cam Camera List page where a message appears notifying you of the successful addition.

It may take a moment or two for your Brivo Onair account to synchronize with your CameraManager account, so you may see Loading Connection Status appear in the Connection Status column of your Onair Cam camera list. Once the connection is complete, the message will change to Connected and the video icon will change from greyed out to white.

To edit a Brivo Onair Cam camera:

From the Setup tab, click on the Video tab, then choose the Onair Cam tab. The Onair Cam Camera List page appears.

Brivo Onair Administrator’s Manual

Figure 21. List of Onair Cam Cameras

Click on the edit icon next to the camera you would like to edit. The Edit Camera page displays.

Figure 22. Edit Onair Cam Camera

You may edit the Name, Video Camera Site, and Associated Devices fields. All other camera settings can only be adjusted through the Brivo Onair Cam CameraManager application. The Brivo Onair Cam CameraManager application may be downloaded through Account Settings under the Onair Cam Credentials tab.

After you are finished editing information about the camera, click Save. You are returned to the list of OVR cameras.

To delete a Brivo Onair Cam camera:

From the Setup tab, click on the Video tab, then choose the Onair Cam tab. The Onair Cam Camera List page appears.

Click on the delete icon next to the camera you would like to delete. A pop-up warning appears, asking if you are sure you want to delete the camera.

Click OK. You are returned to the Onair Cam Camera List page.

To complete the process, the camera must also be deleted from the Brivo Onair Cam CameraManager application. Please consult the Brivo Onair Cam Configuration Guide for instructions on deleting a camera in the Brivo Onair Cam CameraManager application.

Brivo Onair Administrator’s Manual

Figure 23. Delete Camera Message

Brivo Onair Administrator’s Manual

NOTE:

OVR functionality currently requires Java Plugin Version 6, as well as Flash Player Version 9 or higher.

What is Brivo Onair Video Recorder (OVR)?

Brivo Onair Video Recorder (OVR) enables Brivo Onair users to select from a variety of subscription models. Dependent upon the subscription model chosen, a Brivo Onair user may view only live video or live video and activity-based playback at five or seven frames per second, depending upon camera model. In addition to a live view only subscription model, activity-based video can also be stored on Brivo’s Hosted Video server for 15, 30, 60, 90, 180, or 365 days, dependent upon the subscription model chosen. The only required equipment for this service is a compatible AVHS IP-based camera. The video is recorded over an encrypted connection at 7 frames per second at 640 x 480 resolution in H.264 encoding or at 5 frames per second with 320 x 240 resolution in MPEG 4 encoding.

Brivo Onair Administrator’s Manual

Browsing the OVR Camera List

The OVR Cameras list identifies all the OVR cameras currently associated with the account. For each, the name, serial number, the site the camera is attached to, number of devices it is linked to, the camera model, and the camera’s connection status is displayed.

The Master and all Senior Administrators can view the list of OVR cameras.

To view the list of OVR cameras for your account:

From the Setup tab, click on the Video tab then click on OVR. The OVR Cameras list displays.

Figure 24. View OVR Camera List

Features of this page include:

Click the Video icon associated with the specific OVR camera to view live video.

Click the Edit icon associated with a specific OVR camera to update it.

Click the Delete icon associated with a specific OVR camera to remove it from the account.

Brivo Onair Administrator’s Manual

NOTE:

These steps are only necessary if the camera will be configured on a network that requires a static IP address; otherwise, the cameras function as plug-and-play cameras.

Adding and Configuring an OVR Camera

To configure the static IP address of an OVR camera:

Connect the camera via an Ethernet cable.

Disconnect the computer from the wireless network in order to manually configure the static IP to an address other than http://192.168.0.90, as that IP address is assigned to the camera by default. For more information on how to manually configure a static IP address, contact your Network Administrator.

Open your browser and type in the camera’s IP address: http://192.168.0.90. The camera’s main page opens. From this page you can adjust the following:

Focus: allows you to view the camera’s focus in order to determine whether or not the view is clear.

Network Settings: the network settings default to “obtain IP address via DHCP;” for networks that require

a static IP, you must check the box “use the following IP address” and configure the settings according to the information from your Network Administrator.

To add an OVR camera:

From the Setup tab, click on the Video tab, then choose the OVR tab. The OVR Camera list page appears.

Click on the New Camera link at the top of the page. The New Camera page displays.

Enter a Name for the camera you wish to register.

Figure 25. Register an OVR Camera

Enter the Serial Number and the Authentication Key provided for the camera.

Select the Site for the camera from the dropdown menu.

Brivo Onair Administrator’s Manual

NOTE:

Once selected, the subscription model cannot be changed locally. If the subscription model needs to be changed, call your dealer.

NOTE:

The system automatically detects the camera model by the serial number and authentication key entered.

Select an Associated Device to link the camera with. Click on the Add Device link. A popup window will appear with all available devices, which can be filtered as necessary. When selected, the device will disappear from the list. Scroll to the bottom of the list and click Close Window when you are finished.

Select the Subscription Model from the dropdown menu.

Select the Time Zone from the dropdown menu.

Click Save Camera at the bottom of the page. You are taken to the Edit Camera page.

The Brightness, Color, and Contrast fields may be edited (the default is 50).

The Rotation (the default is 0) of the camera can be changed.

To edit the White Balance (the default is automatic), click on the dropdown list and make a selection.

The Motion Sensitivity, Motion History, and Motion Object Size may be edited (the defaults are 90, 70, and 15 respectively).

Click Save Camera at the bottom of the page. You are redirected to the View Camera page.

Brivo Onair Administrator’s Manual

Viewing OVR Camera Details

The View Camera page displays information for a specific OVR camera.

To view the details for a specific OVR camera:

From the Setup tab, click on the Video tab, then select the OVR link. The OVR Camera List page displays.

Click the Camera you wish to view. The View Camera page displays.

Figure 26. View Camera Details

This page lists all information currently maintained for a specific camera, including serial number, authentication key, the site to which the camera is linked and any devices to which the camera is associated.

Brivo Onair Administrator’s Manual

NOTE:

The Inclusion Window in the Motion Detection Window initially covers the entire screen but may be edited.

NOTE:

Only five (5) Exclusion Windows may be added to any camera window.

Managing Brivo OVR Cameras

Once added to an account, an OVR Camera can be updated or deleted at any time. The Master and all Senior Administrators can edit or delete an OVR Camera.

To create/edit a motion detection zone for an OVR camera:

From the Setup tab, click on the Video tab, then choose the OVR tab. The OVR Camera List page appears.

Click on the edit icon next to the camera you would like to edit or click on the Edit Camera link. The Edit Camera page displays.

Click on the Edit Motion Window link. The Motion Detection Window displays.

To add an Exclusion Window click on the icon in the upper left hand corner. An exclusion window will appear in the upper left corner and may be moved to fit the area needed.

To delete an Exclusion window, simply highlight the window and click on the icon which will delete the selected Exclusion Window

When finished, click Save Motion Window and any motion detected within an Exclusion Window will not appear in the Activity log. You are returned to the Edit Camera page. Click Save Camera to save.

Brivo Onair Administrator’s Manual

Figure 27. Motion Detection Window

To edit an OVR camera:

From the Setup tab, click on the Video tab, then choose the OVR tab. The OVR Camera List page appears.

Figure 28. List of OVR Cameras

Click on the edit icon next to the camera you would like to edit or click on the Edit Camera link. The Edit Camera page displays.

After you are finished editing information about the camera, click Save Camera. You are returned to the list of OVR cameras.

To delete an OVR camera:

From the Setup tab, click on the Video tab, then choose the OVR tab. The OVR Camera List page appears.

Brivo Onair Administrator’s Manual

NOTE:

A camera cannot be deleted unless it is listed as Connected under Camera Status. If the camera is listed as Disconnected, please contact Brivo Technical Support for further assistance in deleting your camera from the system.

NOTE:

Only one instance of live video can be viewed at a time.

Click on the trash can icon next to the camera you would like to delete. A pop-up warning appears, asking if you are sure you want to delete the camera.

Click OK. You are returned to the OVR Camera List page.

To complete the process, perform a factory reset on the camera. For more information on how to perform a factory reset, please consult the user manual for the camera.

Figure 29. Delete Camera Message

Camera Connection Status

Connected: the camera is connected to AVHS.

Disconnected: the camera is no longer visible to AVHS. This could be the result of a power failure, lack of

network connection, etc.

To view live video from an OVR camera:

From the Setup tab, click on the Video tab, then choose the OVR tab. The OVR Camera List page appears.

Click on the camera icon next to the camera you would like to view. A popup window appears displaying the live video feed from that camera.

To view activity-based playback from an OVR camera:

From the Activity tab, click on the Activity Log tab. The Activity Log displays.

Brivo Onair Administrator’s Manual

Next to the event for which you would like to view video, click the video camera icon. Video will appear in the Video Playback box only if the event’s corresponding device is associated with an OVR camera and will also display the subsequent two following clips. Otherwise, a popup window will appear to display the video linked to a DVR camera.

Figure 30. View Activity-Based Playback for an OVR Camera

To Unlock a Door via Live Feed

Click on the Video tab. The Begin Your Search page displays. Switch to Live Feed and the Live Feed page displays.

Choose a camera window and select a camera from the dropdown menu. The video window will display along with the camera name and a door name with an unlock door icon (if the door has Yes selected for Control From Browser).

Click the Unlock Door icon. The door will unlock, and the event will appear in the activity log.

Brivo Onair Administrator’s Manual

Figure 31. Unlock a Door via Live Feed

To download a clip from an OVR camera:

Click on the Activity tab. The Activity Log displays.

Next to the event for which you would like to view video, click the video camera icon. Video playback will begin to play.

At the bottom of the video playback screen, click the Download Clip icon and choose a destination for where you would like the file to be saved.

Brivo Onair Administrator’s Manual

What is a DVR/NVR?

A DVR is a Digital or Network Video Recorder that can be integrated with your Brivo Onair account, along with related Closed Circuit Television (CCTV) cameras. The DVR/NVRs section provides the configuration tools for defining a DVR/NVR and related CCTV cameras. It also provides “live” viewing links to any cameras defined within your account.

Because no physical connection is required between the control panel and the video equipment, a DVR/NVR and cameras may be added to your account at any time. However, for ease of administration, it is recommended that they be added after you have already defined the Doors and Devices with which the cameras will be associated.

Brivo Onair Administrator’s Manual

DVR/NVR Overview

This section answers basic questions about the use of DVR/NVRs and CCTV cameras with ACS5000, ACS6000, ACS300, ACS100 and IPDC.

How is video integrated with Brivo Onair?

The primary integration between your DVR and Brivo Onair is via the Activity Log, which allows you to retrieve a video segment related to a specific event. (See Viewing Video below).

From the Activity Log, Brivo Onair uses the time stamp of each event to query the DVR/NVR. It also uses the configuration data supplied on the DVR/NVRs page to determine which camera is associated with an event, via the door or device at which the event took place. The DVR/NVR then returns the requested video stream for the time and camera indicated and plays it in a popup window.

Throughout this entire process, the video images are streamed directly from the DVR to your browser; they do not pass through Brivo’s network, nor is any of your video data stored on Brivo’s servers. Brivo Onair simply acts as a “directory” for associating events in your Activity Log with specific DVR/NVRs, cameras, and time periods.

What types of devices can be integrated with video?

Brivo Onair treats both doors and inputs as special cases of devices; for example, an auxiliary input on a Door Board, or an input on an Input/Output board. All of these device types can be associated with a camera for the sake of providing a link between events in the Activity Log and video segments stored on the DVR/NVR.

Can I configure my DVR/NVR from Brivo Onair?

The Brivo Onair interface to your DVR is not intended to replace the native interface provided by the DVR/NVR itself. Thus, all DVR/NVR configuration is still performed via the manufacturer’s configuration tools.

By the same token, the Brivo Onair interface does not disable or change any of the existing viewing tools provided with your DVR/NVR. These tools may offer a different range of viewing options from the Brivo Onair interface, and the two should be seen as complementary, and used accordingly.

Which Brivo products will integrate with DVR/NVRs?

The DVR/NVR integration feature works with any ACS5000, ACS6000, ACS300, ACS100 or IPDC series control panel.

Which DVR/NVR products are supported?

Brivo is integrating a growing list of DVR/NVRs with Brivo Onair. Please contact your Dealer for a current list of compatible DVR/NVRs.

What are the networking requirements?

In order to view video data from Brivo Onair, your DVR must be configured to allow your Internet browser to connect from any location where you will need to view video.

As shown in the figure below, the Administrator’s browser may be either local or remote to the LAN on which the DVR is set up. Network configuration requirements will vary depending on whether you wish to view video from within your corporate network only, or from anywhere on the Internet. Please consult with your network administrator and the manual for your DVR model to determine the detailed procedures for setting up parameters as described below.

Your DVR will need to be configured with static IP parameters in order for your browser to address it from within Brivo Onair. Your network administrator may even wish to establish a DNS entry for the DVR, although this is not

Brivo Onair Administrator’s Manual

strictly necessary. You will need to enter either the static IP address or the DNS name for your DVR into Brivo Onair in order for it to reach your DVR from the Activity Log and elsewhere within the application.

If you wish to access video from the Internet (i.e., outside your LAN), then your Firewall and Router will need to make the DVR address available outside of your LAN. This may be done through assigning a publicly routable IP address to your DVR, or by setting up port mapping from one of your other publicly routable IP addresses to the DVR. Consult your network administrator for the configuration that best fits your network architecture and information security policies.

Figure 32. Network View of DVR Integration

What must I do to synchronize my DVR with Brivo Onair?

The correct operation of the video retrieval software depends on having the DVR’s internal clock synchronized with the Brivo Onair clocks, which are synchronized to public reference clocks via the Network Time Protocol (NTP). It is important that you configure your DVR to use NTP to set its time; otherwise, the time stamps on events in the Activity Log will not agree with time stamps for the video stream, and you will not see the correct video footage.

What Internet browser plug-ins are required to use a DVR/NVR with Brivo Onair?

Depending on your DVR/NVR brand and model, you may be required to install browser plug-ins from the manufacturer before you can view video from Brivo Onair. Follow the directions in your DVR/NVR manual if the plug-in is not installed automatically.

Does the DVR need to be connected directly to the Brivo Onair control panel?

For some applications, it may be desirable to have the access control system communicate alarms and events back to the DVR system in order to record those events directly in the DVR database. However, it is not necessary to perform any “hard wire” interconnection between the DVR and the Brivo Onair control panel in order to support the integration features described in this chapter.

Brivo Onair Administrator’s Manual

If you do wish to connect the control panel directly to the DVR, conventional integration techniques can be used to connect relay outputs from a Brivo Onair control panel to the inputs on a DVR. See the Devices section of this manual for instructions on how to set up output devices. See your DVR installation manual for information on how to connect relays to the inputs of the DVR.

Are there any setting requirements for the DVR/NVR?

The DVR/NVR must be set for continuous (24 x 7) recording. Brivo Onair presumes this setting and will not interact properly with the DVR/NVR otherwise. Consult your DVR/NVR manual for information on how to change this setting.

Brivo Onair Administrator’s Manual

Browsing the DVRs List

The DVRs list identifies all the digital video recorders currently associated with the account. For each, the name and URL are displayed.

The Master and all Senior Administrators can view the list of DVRs.

To view the list of DVRs for your account:

From the Setup tab, click on the Video tab then click on DVRs. The DVRs list displays.

Figure 33. View DVRs List

Features of this page include:

Click the Edit icon associated with a specific DVR to update it.

Click the Delete icon associated with a specific DVR to remove it from the account.

Brivo Onair Administrator’s Manual

NOTE:

This section only describes how to add a DVR to your Brivo Onair account. For tips on installing your DVR to work with Brivo Onair, please refer to the DVR Installation Notes section.

Adding a DVR

Because no physical connection is required between the control panel and the video equipment, a DVR and cameras may be added to your account at any time. However, for ease of administration, Brivo recommends adding them after you define the doors and devices that the cameras will monitor.

The Master Administrator and all Senior Administrators can add a DVR to the account.

To add a DVR to your account:

From the Setup tab, click on the Video tab then click on DVRs. The DVRs list displays.

Click New DVR. The New DVR page displays.

Figure 34. Add a DVR

Enter a brief, descriptive Name for the DVR. The name can be any convenient, alphanumeric designator for the DVR. It does not need to agree with any naming established in the DVR itself, as Brivo Onair only uses this reference internally.

From the Type dropdown list click the type of digital video recorder you are adding.

You will need to contact your network administrator and/or DVR administrator in order to determine the URL of the DVR. Enter the URL in one of the following formats:

http://NNN.NNN.NNN.NNN (for a direct IP address)

http://dvr-name.subdomain.top-level-domain (if a DNS name has been established for your DVR)

The URL may also contain additional information, such as port numbers, for non-standard configurations.

From the dropdown list, click the Time Zone used by the DVR. For the DVR feature to work properly, the value selected from this list must mirror the time zone setting for the DVR.

Brivo Onair Administrator’s Manual

For some DVRs, a Playback User Name and Playback Password are required which can be entered into the corresponding fields.

In the Max Video Age (days) field, enter the number of days for which the DVR has been configured to store data. Brivo Onair uses this information to control its display of information on the Activity Log.

If there is a time difference between the clock on the DVR and the clock on the Control Panel, enter that difference in the Playback Offset (seconds) field. For example, if the Control Panel clock is five seconds slower than the DVR clock, enter -5. If the Control Panel clock is ten seconds faster, enter 10.

If using a Speco CS/GS/LS/PS model, the option to use DVRNS is available. To do so, simply check the DVRNS checkbox. Additionally, enter the Watch Port Number and Seek Port Number.

Click Save DVR. You are returned to the DVRs list with the new DVR listed in alphabetical order.

Brivo Onair Administrator’s Manual

Managing DVRs

Once added to an account, a DVR can be updated or deleted at any time. The Master and all Senior Administrators can edit or delete a DVR.

To edit a DVR:

From the Setup tab, click on the Video tab then click on DVRs. The DVRs list displays.

Click the Edit icon associated with the DVR you want to edit. The Edit DVR page displays with the current information displayed.

Figure 35. Edit a DVR

Edit the DVR settings as needed.

Click Save DVR. You are returned to the DVRs list with the updated information displaying.

To delete a DVR:

From the Setup tab, click on the Video tab then click on DVRs. The DVRs list displays.

Click the Delete trashcan icon associated with the DVR you want to delete. A warning prompt asks you to confirm that you want to delete the DVR.

Click OK. You are returned to the DVRs list with the deleted DVR removed from the list.

Brivo Onair Administrator’s Manual

Browsing the DVR Cameras List

The Cameras list identifies all the CCTV cameras currently associated with the account. The list shows the DVR to which each camera is attached, the number assigned to the camera, the camera’s name, and the device monitored by the camera.

The Master and all Senior Administrators can view the list of cameras for an account.

To view the list of DVR cameras for your account:

From the Setup tab, click on the Video tab then click on DVR Cameras. The DVR Cameras list displays.

Figure 36. View Cameras List

Features of this page include:

Click the Video icon associated with a specific camera to view the video stream.

Click the Edit icon associated with a specific camera to update it.

Click the Delete icon associated with a specific camera to remove it from the account.

Brivo Onair Administrator’s Manual

Adding a DVR Camera

The Master and all Senior Administrators can add a camera to the account.

To add a new DVR camera to your account:

From the Setup tab, click on the Video tab then click on DVR Camera. The DVR Cameras list displays.

Click New DVR Camera. The New DVR Camera page displays.

Figure 37. Add a DVR Camera

Enter the Name of the camera. The name can be any convenient alphanumeric designator. It does not need to agree with any naming established in the camera itself, as Brivo Onair only uses this reference internally.

From the dropdown list, select the DVR to which the camera is attached. This list includes all the DVRs defined for your account.

Enter the camera Number. Brivo Onair uses this number when querying the DVR for video, so it must agree with the numbering scheme you have used within your DVR.

From the dropdown list, select the Device this camera will monitor. For example, if you have installed “Camera 1” to provide a view of the area near “Front Door,” select “Front Door” from the list. The camera and device must be associated on this page in order for events in the Activity Log to be correlated with the correct video stream.

Click Save Camera. You are returned to the DVR Cameras List with the new camera listed.

Brivo Onair Administrator’s Manual

Managing DVR Cameras

Once associated with a DVR, a camera can be updated or deleted at any time. The Master and all Senior Administrators can edit and delete cameras.

To edit a DVR camera:

From the Setup tab, click on the Video tab then click on DVR Camera. The DVR Camera List displays.

Click the Edit icon for the camera you want to edit. The Edit DVR Camera page displays.

Figure 38. Edit a Camera

Edit the values as needed.

Click Save Camera. You are returned to the Cameras list with the updated information displaying.

To delete a DVR camera:

From the Setup tab, click on the Video tab then click on DVR Camera. The DVR Camera List displays.

Click the Delete trash can icon associated with the camera you want to delete. A warning prompt asks you to confirm that you want to delete the camera.

Click OK. You are returned to the DVR Cameras List with the deleted camera removed from the list.

Brivo Onair Administrator’s Manual

NOTE:

Brivo Onair only supports video playback with Internet Explorer 8.0 or later. If you attempt to view video using any other Internet browser, you will receive an error message.

Viewing DVR Video

When DVRs are in use, Administrators have multiple options for viewing video, both live and activity based.

To view live DVR video:

From the Setup tab, click on the Video tab then click on DVR Camera. The DVR Camera List displays.

Figure 39. View Live DVR Video

Click on the Video icon for the camera you wish to view. The video begins playing in a popup window.

Figure 40. View Live DVR Video Feed

Brivo Onair Administrator’s Manual

NOTE:

Assistant Administrators do not have access to this functionality.

To view the DVR video stream for a particular event:

From the Activity tab, click on the Activity Log tab. The Activity Log displays.

Figure 41. View DVR Event Based Video

Select the event you wish to view and in the Video column, click the camera icon for the access event you want to view. A popup window opens, showing the video associated with the selected access event. If no camera is associated with the Event, the video icon will be absent. The icon may also be grayed out if the event is older than the oldest video data on the DVR.

To Unlock a Door via DVR Live Video:

From the Setup tab, click on the Video tab then click on DVR Cameras. The DVR Cameras list displays.

Select the Video icon for the camera you wish to view. The video begins playing in a popup window.

Click the Unlock Door button. The door will pulse, and the event will appear in the activity log.

Brivo Onair Administrator’s Manual

NOTE:

Eagle Eye Credentials must be entered and verified in Account Settings to use Eagle Eye functionality.

Browsing the Eagle Eye Camera List

The Eagle Eye Camera list identifies all the Eagle Eye Cameras currently associated with the account. For each, the name is displayed.

The Master and all Senior Administrators can view the list of Eagle Eye Cameras.

To view the list of Eagle Eye cameras for your account:

From the Setup tab, click on the Video tab then click on Eagle Eye. The Eagle Eye Cameras list displays.

Figure 42. View List of Eagle Eye Cameras

Features of this page include:

Click the Video icon associated with a specific camera to view the video stream.

Click the Edit icon associated with a specific Eagle Eye Camera to update it.

Click the Delete icon associated with a specific Eagle Eye Camera to remove it from the account.

To Jump to any point in the alphabet, click a letter in the alphabet bar at the top of the page. For example, to

locate the camera “Side Entrance,” click the letter S. Letters with no corresponding names are grayed out.

Brivo Onair Administrator’s Manual

NOTE:

This section only describes how to add an Eagle Eye camera to your Brivo Onair account. For tips on configuring your Eagle Eye camera to work with Brivo Onair, please refer to the Brivo – Eagle Eye Quick Start Guide.

Adding an Eagle Eye Camera

Because no physical connection is required between the control panel and the video equipment, Eagle Eye cameras may be added to your account at any time. However, for ease of administration, Brivo recommends adding them after you define the doors and devices that the cameras will monitor.

The Master Administrator and all Senior Administrators can add an Eagle Eye Camera to the account.

To add an Eagle Eye camera to your account:

From the Setup tab, click on the Video tab then click on Eagle Eye. The Eagle Eye Camera List page displays.

Click New Camera. The New Camera page displays.

Figure 43. Add a New Eagle Eye Camera

Enter a brief, descriptive Name for the Eagle Eye camera. The name can be any convenient, alphanumeric designator for the Eagle Eye Camera. It does not need to agree with any naming established in the Eagle Eye account itself, as Brivo Onair only uses this reference internally.

From the Video Camera Site dropdown list, select the site to which you are attaching the Eagle Eye camera.

Click on the Add Device button and a Select Devices popup window will appear. Select with which devices this Eagle Eye camera will be associated and close the window when finished.

Select the Camera from the dropdown list to choose the Eagle Eye camera to link to your Brivo Onair account.

Click Save.

Brivo Onair Administrator’s Manual

Managing Eagle Eye Cameras

Once added to an account, an Eagle Eye camera can be viewed, updated or deleted at any time. The Master and all Senior Administrators can view, edit or delete an Eagle Eye camera.

To view or edit an Eagle Eye camera:

From the Setup tab, click on the Video tab then click on Eagle Eye. The Eagle Eye Camera List page displays.

Click the Edit icon associated with the Eagle Eye camera you want to edit. The Edit Camera page displays with the current information displayed.

Figure 44. View or Edit an Eagle Eye Camera

If you wish to make changes, edit the Eagle Eye Camera settings as needed.

Click Save. You are returned to the Eagle Eye Cameras List page with the updated information displaying.

To delete an Eagle Eye Camera:

From the Setup tab, click on the Video tab then click on Eagle Eye. The Eagle Eye Cameras List page displays.

Click the Delete icon associated with the Eagle Eye Camera you want to delete. A warning prompt asks you to confirm that you want to delete the Eagle Eye Camera.

Click OK. You are returned to the Eagle Eye Cameras List page with the deleted Eagle Eye camera removed from the list.

Brivo Onair Administrator’s Manual

NOTE:

From the Activity Log, only one instance of live video can be viewed at a time.

Viewing Eagle Eye Video

When Eagle Eye cameras are in use, Administrators have multiple options for viewing video, both live and activity based.

To view live video from an Eagle Eye camera:

From the Setup tab, click on the Video tab, then click on Eagle Eye. The Eagle Eye Camera List page appears.

Click on the camera icon next in the Video column for the camera you would like to view. A popup window appears displaying the live video feed from that camera. Click the X in the upper right-hand corner of the pop-up window to close the live video feed.

To view activity-based playback from an Eagle Eye camera:

From the Activity tab, click on the Activity Log tab. The Activity Log displays.

Next to the event for which you would like to view video, click the video camera icon. Video will appear in the Video Playback box only if the event’s corresponding device is associated with an Eagle Eye camera and will also display the subsequent two following clips. Otherwise, a popup window will appear to display the video linked to a DVR camera.

Brivo Onair Administrator’s Manual

Figure 45. View Activity-Based Playback for an Eagle Eye Camera

To download a clip from an Eagle Eye camera:

Click on the Activity tab. The Activity Log displays.

Next to the event for which you would like to view video, click the video camera icon. Video playback will begin to play.

At the bottom of the video playback screen, click the Download Clip icon and choose a destination for where you would like the file to be saved.

Brivo Onair Administrator’s Manual

Users and Groups

Brivo Onair Administrator’s Manual

What are Users and Groups?

A user is any person who requires access to one or more doors or floors at a given site or set of sites. A user has unique credentials, such as a card, PIN or Brivo Mobile Pass, that enable entry and exit at the specified doors. Users are listed in alphabetical order in the User List.

A user can belong to one or more groups, depending on the version of the hardware and/or firmware.

A group is a set of users with the same access privileges to one or more sites within an account. A group has a descriptive name, such as “Washington Staff.” Groups are listed in alphabetical order in the Group List.

Access privileges are defined at the group level. A user inherits privileges from the groups to which he or she belongs.

A user’s privileges can be set to start and/or expire on specified dates.

Administrators vs. Users

Throughout Brivo Onair, the term user refers to an individual who has access privileges to a building or some part of a building. It does not refer to end-users of the interface; users do not have direct access to the Brivo Onair interface. Instead, Administrators add and manage user-related information.

The term Administrator, on the other hand, refers to an individual who has access permissions to the interface. Administrators manage the interface itself.

For an Administrator to have access privileges to a building, he or she must also be defined as a user in the interface.

Filtering

The filtering system allows administrators to sort results using a variety of criteria. For users, filtering allows for sorting by the following:

First Name – all first names containing the provided criteria

Last Name - all last names containing the provided criteria

Status – the status of all users using the selected status (any active credentials, no active credentials, suspended,

deleted or unaffiliated)

Group – all users belonging to the selected group

Custom Field – all users that have matching information for the selected custom field

For groups, filtering allows for sorting by the following:

Group Name – all groups containing matching information for what was entered in the filter field

Permission to Site – all groups with permission to the selected site

Permission to Device – all groups with permission to the selected device

Brivo Onair Administrator’s Manual

Browsing the Group List

The Group List displays a list of groups in your account. The list displays up to 20 groups at a time, listed alphabetically.

To view the list of groups for your account:

From the Users tab, click the Group tab. The Group List displays.

Figure 46. View Group List

Your Administrator privileges determine which groups display on this page.

The Master Administrator and Senior Administrators can see all groups in the account.

Assistant Administrators can see only the groups for which they have been given View privileges.

Features of this page include:

To Filter the group list page by selecting from the dropdown menu. For example, to locate all groups which

contain the letter P, select Group Name from the filter, type “P” into the text field and click Go. The results will display below.

To Jump to any point in the alphabet, click a letter in the alphabet bar at the top of the page. For example, to

locate the group “Managers,” click the letter M. Letters with no corresponding last names are grayed out.

For all viewable groups, you will see:

Left (back) and right (forward) scroll arrows if the list is more than one page long.

Brivo Onair Administrator’s Manual

An icon next to each group indicating whether or not the group has access privileges. (A grey icon indicates the

group has not yet been assigned privileges.) The Group Name, serving as a link to the Group detail page The number of Users in the group A summary of your Administrator permissions for each group (View, Edit, Append) The date on which the group was Created

An option at the bottom of the page, Print All Groups, allows you to print a report of all current groups along with a list of the schedules used by each.

Brivo Onair Administrator’s Manual

Viewing Group Details

The Group detail page displays information for a specific group.

To view the details for a specific group:

From the Users tab, click the Group tab. The Group List displays.

Click the group you wish to view. The View Group page displays.

Figure 47. View Group Details

This page lists the group name, if the group has keypad unlock-hold privileges, is immune to Antipassback, the Antipassback reset time, and all doors and devices to which the group has access. Links on this page allow you to:

Edit the group’s access privileges via the Edit Group button (See Editing Group Information) Edit the group’s name via the Edit Group button See a list of users who belong to the group Delete the group, if your Administrator permissions allow that action View the history of the group in the Administrative Journal

To view a list of users in a group:

From the Users tab, click the Group tab. The Group List displays.

Click the group for which you wish to view a list of users. The Group detail page displays.

Click the More Operations dropdown and select See Users in this Group. The list of users currently associated with the selected group displays.

Click a user’s name to access the associated User detail page.

To remove a user from the selected group, click on the Remove User From Group button next to the corresponding user. Click OK in the popup window to confirm. The user is removed, and you are returned to the User List of the selected group.

Brivo Onair Administrator’s Manual

Figure 48. View Users in a Group

Brivo Onair Administrator’s Manual

NOTE:

The maximum number of groups to which a user may belong is sixteen (16).

Creating a Group

A group is a set of users with the same access privileges.

For example, your account might have one site, “Maple Street Office,” which has two doors. If we assume that all employees require the same level of access to both doors, then a single group, “Maple Street Staff,” would be sufficient.

Or, your account might have one site, “Elm Street Diner,” which has three doors. If we say that waiters require access to “Front Door” and “Back Door” but not “Office Door,” while managers require access to all three doors, then it would make sense to create two groups, one called “Elm Street Waiters” and one called “Elm Street Managers.”

Or, your account might have two sites, “Miami Store” and “Orlando Store,” which have two doors each. At each store, staff members require access to “Front Door,” while managers require access to “Front Door” and “Stock Room.” In this case, you probably would want to create four groups: “Miami Staff,” “Miami Managers,” “Orlando Staff” and “Orlando Managers.”

To create a group:

From the Users tab, click the Group tab. The Group List displays.

Click the New Group button at the top of the page. The New Group page displays.

Figure 49. Create a Group

In the Group Name field, enter a brief, descriptive name for the group, such as “Chicago Staff.”

Click Save Group. The group is created, and you are transferred to the Edit Group page. See Editing Group Information for instructions on setting access privileges for this group.

Brivo Onair Administrator’s Manual

Editing Group Information

Only the Master Administrator and Senior Administrators can edit a group’s name or privileges.

To edit a group name:

From the Users tab, click the Group tab. The Group List displays.

Click the group you want to rename. The View Group page displays.

Click Edit Group. The Edit Group Page displays.

Figure 50. Edit a Group Name

In the Group Name field, enter a new name for the group.

Click Save. You are returned to the detail page with the new name displayed.

To edit group privileges:

From the Users tab, click the Group tab. The Group List displays.

Click the group you wish to edit. The View Group page displays.

Click Edit Group. The Edit Group page displays.

Brivo Onair Administrator’s Manual

Figure 51. Edit Group Privileges

Click the Keypad Unlock-Hold Privileges checkbox to allow any member of this group to override a door unlock schedule by presenting his or her credentials and entering 99#. To reactivate the door unlock schedule, the group member enters 00#. This option is valid for keypads only.

Click the Immune to Antipassback checkbox if you want this group to not be affected by any antipassback settings in place.

If the account is using the Door Lockdown feature, click the Excluded from Lockdown if you wish this group to be excluded from all Door Lockdown features.

Select an Antipassback Reset Time for soft antipassback or leave the field blank for hard antipassback. For more information, see Configuring Antipassback.

In the Site field, the default is Current Privileges. To view all the available devices for the account, select All Sites from the dropdown list, and the list of sites (as well as each device name and device type) will display. If you only want the group to have access to a certain site(s), you may select a single site from the site dropdown list.

To specify when the group will have access to each device, scroll through the Schedule dropdown list and click the desired access schedule. If you do not want the group to have access to a device on a site, simply do not assign it a schedule.

Click See Schedules to view a report of all the currently defined schedules for the account.

Click Save Group. The group’s privileges are updated. To save changes but continue working with the same group privileges, click Save Group and Continue.

Brivo Onair Administrator’s Manual

WARNING: Enabling Group Grace Periods

When you assign an enabling group to a schedule, you are prompted to specify a Grace Period. Without a grace period, the schedule only becomes active if a group member arrives at or after the schedule start time, not before. For example, if the schedule starts at 9:00 and a member of the enabling group arrives at 8:55, the schedule will not become active at 9:00. With a grace period of ten minutes, a member of the enabling group could arrive any time after 8:50 and the schedule would still become active at its 9:00 start time.

Creating a Group Enabled Schedule

Brivo Onair’s Group Enabled Schedule feature allows you to implement a First-Person-In or Supervisor-on-Site functionality at your facility.

With First-Person-In, you stipulate that the schedule controlling a specific door or elevator cannot be activated until a member of the enabling group accesses it. For example, you may have scheduled the front door of your building to be unlocked at 9:00AM, but only if a security guard is present. If no member of the Front Door Guard group arrives until 9:15, the door remains locked until that time and can only be accessed with a valid credential.

Supervisor-on-Site performs essentially the same function but applies to a situation where you want to ensure that no other employees enter a designated building or area until a supervisor has arrived. Not only does the door remain locked until that time, but card readers and keypads also remain inactive.

Implementing either of these features requires careful thought to ensure that you do not inadvertently bar your employees when you do not intend to, nor leave doors unlocked when they should not be. To ensure the security of your facility you must perform the following steps in the order indicated:

Create a group that includes only those people you want to activate a specific schedule at a specific door or device. Give the group an identifying name, such as “Openers.” These users will almost certainly belong to at least one other group as well, a group that defines their overall access privileges; their membership in the group Openers means only that they can activate the schedule for a specific door or elevator. See Creating a Group for procedural information.

Associate a schedule with the enabling group. When you make this association, you are NOT indicating that members of the group will only have access privileges during that schedule’s time period; it means that when the first member of the enabling group accesses the designated door or elevator the schedule will then become active. See Creating a Schedule for guidelines on associating a schedule with an enabling group.

Assign the enabling group access privileges at the desired door or device. By giving the enabling group access privileges at a specific door or device according to a specific schedule you tell the system “This schedule does not allow access for any user until it is first activated by a member of the enabling group,” If the group “Day Shift” has access to the Front Door according to the schedule “Mon-Fri 9-5,” but the “Day Hours” schedule is associated with the enabling group “Openers,” an employee arriving at work at 9:05 will not be allowed entry at the Front Door unless an Opener has already accessed it. See the instructions for Editing Group Information above for instructions on managing group privileges.

Brivo Onair Administrator’s Manual

Deleting a Group

A group can be deleted at any time. When you delete a group, any user in that group who does not also belong to another group becomes unaffiliated and loses all access privileges.

To delete a group:

From the Users tab, click the Group tab. The Group List displays.

Click the group you wish to delete. The View Group page displays.

Click Delete Group at the bottom of the page.

Click OK in both confirmation prompts. The group is deleted. For information about deleting a single user, please see Managing Users.

Brivo Onair Administrator’s Manual

Browsing the User List

The User List is a list of users for an account. It displays 20 users per page, in alphabetical order by last name.

To view the list of users for your account:

From the Users tab, click on Users. The User List displays.

Figure 52. View User List

Your Administrator permissions determine which users display on this page.

The Master Administrator and all Senior Administrators can see all users in the account.

Assistant Administrators can see only users who belong to groups for which they have View privileges. See

Editing Assistant Administrator Permissions for more information.

Features of this page include:

To Filter the user list page by selecting from the dropdown menu. For example, to locate all users whose last

name contains the letter S, select Last Name from the filter, type “S” into the text field and click Go. The

results will display below.

Brivo Onair Administrator’s Manual

NOTE:

All Administrators can view unaffiliated users.

NOTE:

Only the Master Administrator and Senior Administrators can view deleted users.

To Jump to any point in the alphabet, click a letter in the alphabet bar at the top of the page. For example, to

locate the user “Tom Smith,” click the letter S. Letters with no corresponding last names are grayed out.

To scroll forward in the alphabet, click the right arrow in the top right corner. To scroll backward in the

alphabet, click the left arrow. To the left of the arrows, the system indicates which set of user records you

are currently viewing, i.e., 1-20 (of 25).

The icon next to each user name indicates that user’s current status: Active (green icon), Suspended (yellow

icon), Deleted (red out icon), or Unaffiliated (grey icon). Unaffiliated users are users who do not belong to

any group and therefore have no access privileges. Additionally, an administrator may click on the icon to

suspend or reinstate the selected User. When the administrator clicks on the icon, a pop-up window

appears informing the administrator of the status change. For example, if Joe Smith is an active user, the

icon will change from green (Active) to yellow (Suspended) when the administrator clicks on it. When the

administrator clicks on it a second time, it will change back to its original status.

To view information about a user, click the user’s name. The User detail page displays.

The first three custom fields from the User detail page display on the User List. In the example above,

Department, Parking Spot, and License Plate are all custom fields. For information about renaming the

field labels, please see Managing Custom Fields.

To print a badge for a user, click the Print Badge icon associated with that user’s name to access the Print

Badge page. See Managing Badges for more info.

To delete an individual user, click the delete icon next to that user’s name, and then click OK in the

confirmation window.

To locate a deleted user, use the filter dropdown to select Status, choose Deleted, and click Go. The page will

refresh. Deleted users are represented by a red icon with a white X. You can view, but not edit, the details

of a deleted user.

Click Print All Users to generate a report of the users in the account. The report does not include deleted

users.

Click Export Users to run a User Export report in .zip format. The zip file will contain a folder containing the

users list in .csv format as well as a folder containing pictures associated with each user. The pictures are

named to match the User ID of each user.

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Viewing User Details

The User detail page displays information for a specific user. The user profile page is divided up into four tabs: Identity, Groups, Credentials, and Custom Fields. Whenever an administrator navigates away from one of these tabs, any information on that tab is automatically saved. Under the More Operations tab, the administrator can Delete, Suspend, View User Activity and View History of the user.

To view the details for a specific user:

From the Users tab, click on Users. The User List displays.

Click the user you wish to view. The Identity tab of the associated User displays.

Figure 53. View User Details – Identity Tab

The Identity tab lists First Name, Middle Name, Last Name, a User Image (if one has been applied), Email, Phone, the User Status, when the User was Created and when the User was last Updated. This tab allows an administrator to upload or take a photo of the User as well as printing a badge.

Figure 54. View User Details – Groups Tab

The Groups tab allows an administrator to add the user to new groups and displays to which groups the user is already assigned as well as the ability to remove the user from those groups.

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Figure 55. View User Details – Credentials Tab

The Credentials tab allows an administrator to Assign a Credential at the top of the page and provides a list of already Assigned Credentials at the bottom of the page. If Brivo Mobile Pass functionality is enabled for this account, the administrator may add a Brivo Mobile Pass on this tab as well.

Figure 56. View User Details – Custom Fields Tab

The Custom Fields tab allows an administrator to view and edit the custom field information for all custom fields defined in the account. The Custom Fields tab also allows an administrator to rename custom fields.

Brivo Onair Administrator’s Manual

NOTE:

Before creating a user, you must create one or more groups. Please see Creating a Group for more information. Before assigning cards, the cards must be added to the Card Bank. Please see Adding Cards for more information.

Creating a User

The Master Administrator and all Senior Administrators can create users and assign them to any group. When Assistant Administrators create users, however, they can only assign them to groups for which they have Edit permission.

To create a user:

From the Users tab, click Users. The User List page displays.

Click the New User button. The New User page displays with the Identity tab.

Figure 57. Create a User – First Tab

Enter the user’s First Name, Middle Name, and Last Name.

Click the Save Identity button. The User Profile page appears with the four tabs: Identity, Groups, Credentials, and Custom Fields.

Figure 58. Create a User – Identity Tab

On the Identity tab, if you want to associate an image with this user, click Upload Photo to upload an already existing image. The select image popup window displays.

Brivo Onair Administrator’s Manual

NOTE:

The Brivo Onair webcam interface uses Adobe Flash. This program must be loaded in order for the webcam to function. Additionally, the first time the webcam is used, right click on the image area (which will be black) and select Settings. Click the Allow button and the Remember checkbox and Close.

On the Identity tab, if you want to associate an email address with the user, enter an email address in the Email field and then select the type of email (Home, Work, Other) from the dropdown menu. You may also type a new email address type directly in the Select Email Type field by clicking on it (for example, Vacation or San Diego Office). Once you have entered the email address and selected the email type, a green banner will appear across the top of the page notifying you that the email(s) have been saved.

On the Identity tab, if you want to associate a phone number with the user, enter a phone number in the Phone field and then select the type of phone (Home, Work, Mobile, Other) from the dropdown menu. You may also type a new phone number type directly in the Select Phone Type field by clicking on it (for example, San Diego Office). Once you have entered the phone number and selected the phone type, a green banner will appear across the top of the page notifying you that the phone number(s) have been saved.

If you wish to take a new photo with a webcam, click on Take Photo. The Upload Image popup window displays. When you are ready, click on the Take Photo button.

Figure 59. Upload a Photo

Figure 60. Insert User Image

Follow the instructions to click and drag the mouse on the image over the area you want to select for this photo. This allows the user to crop the photo to the desired size.

When finished, click Save. You are returned to the New User page with the user image displayed.

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Click on the Groups tab to move to the next step in Creating a User.

To assign a user to a group, click on the Choose link next to Add Group and select the desired group(s) from the pop up window. When finished, click on the X in the upper right hand corner of the popup window to close the popup window. To remove a user from a group, click on the (–) symbol next to the group in the list. Users can be assigned to up to 16 groups at a time, and they inherit access privileges from the group(s) to which they belong.

Figure 61. Create a User – Groups Tab

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Click on the Credential tab to move to the next step in Creating a User.

Figure 62. Create a User – Credentials Tab

If your doors have keypads, enter a PIN. A PIN can be four- to eight-digits long. Click 4 ... to have the system generate a random four-digit PIN, click 5 ... for a five-digit PIN, etc.

Once you have selected a PIN, click on the Save PIN button and the PIN will be added to the list of Assigned Credentials.

If your doors have card readers and you would like to:

Assign ONE card to a user: enter a card number in the blank field next to Card Reference ID and click Add or click Choose… to view a popup list of all currently unassigned cards. Clicking on the desired card automatically adds the

card to the Assigned Credentials list. Once finished adding a card, close the popup list to return to the Credentials tab.

Assign MULTIPLE cards to a user: enter a card number in the blank field next to Card Reference ID and click Add, repeating the process as needed and adding up to 16 cards for that user. You may also click Choose… to view a popup list of all currently unassigned cards. Clicking on the desired card automatically adds the card to the Assigned Credentials list. Once finished adding multiple cards, close the popup list to return to the Credentials tab.

If you wish to use Brivo Mobile Pass functionality, click on the Add button next to the Brivo Mobile Pass. The Add Brivo Mobile Pass popup window will appear. This popup window shows the available number of Passes Available as well as a link for contacting your dealer to request additional Brivo Mobile Passes.

Figure 63. Add Brivo Mobile Pass

Enter the Email of the Brivo Mobile Pass user in the field and click Send. A notification message will appear in the Add Brivo Mobile Pass window with the following information.

Brivo Onair Administrator’s Manual

• Pass ID – This is the email address of the Brivo Mobile Pass recipient.

• Pass Code – A unique identifier which expires after 72 hours if not redeemed.

• Redeem By – This is the reminder date and time that the email token will expire if not

redeemed.

• Click Link to Add Pass – This is a deep link which can be copied into a browser on the user’s phone which will allow them to use the Brivo Mobile Pass.

Figure 64. Add Brivo Mobile Pass Confirmation

Until the user accepts and activates the Brivo Mobile Pass, the Brivo Mobile Pass will list as Pending in the Credentials tab. At any time prior to the activation of the Brivo Mobile Pass, the administrator may click on the Cancel Invite button to rescind the Brivo Mobile Pass invitation.

Figure 65. Brivo Mobile Pass Pending Acceptance

Once the user has activated their Brivo Mobile Pass, the Brivo Mobile Pass will then show as Active and be listed under Assigned Credentials.

Brivo Onair Administrator’s Manual

NOTE:

For more information on Brivo Mobile Pass, please consult the appendix at the end of this manual and download the app from either the Apple Store or Google Play Store.

NOTE:

It is possible to manually enter a card number in the Card Reference ID field. However, if the card is not listed in the Card Bank, or if there are multiple cards with the number you entered, you must click on Choose to specify which card has the corresponding facility code you would like to add.

Figure 66. Active Brivo Mobile Pass

The Effective Date defaults to today’s date. Change the date if the user’s access privileges should take effect on a later date. The Effective To field is empty by default. Click on the Effective To field to enter a date if the user’s access privileges should expire on a pre-determined date; otherwise leave the field blank.

Brivo Onair Administrator’s Manual

NOTE:

If any of the doors or elevators to which this user will have access uses two-factor credentials, you must enter both a PIN and a Card #.

Figure 67. Select Card

Click on the Custom Fields tab to move to the final step in Creating a User.

This tab displays custom fields (if any have been defined) for the account. A custom field is a field that can be used for account-specific purposes such as Employee Number or Telephone Extension. These fields are optional and can be renamed to meet the needs of your organization. To rename a custom field, click the Rename Custom Field (See Managing Custom Fields for more information).

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Figure 68. Create a User – Custom Field Tab

All information entered into the Identity, Groups, Credentials, and Custom Fields tabs is automatically saved. Once all data is entered, the User profile is updated.

Brivo Onair Administrator’s Manual

NOTE:

A suspended user’s credentials will not work at any device.

Managing Users

The Master Administrator and Senior Administrators can edit and delete all users. Assistant Administrators can only edit and delete users who belong to groups for which they have Edit permission.

To edit a user:

From the Users tab, click on Users. The User List displays.

Click the user you wish to edit. The Identity tab of the user displays.

All fields on the Identity, Credentials, Groups, and Custom Fields tabs can be edited following the steps for Creating a User, described above.

Figure 69. Edit a User

If needed, on the Custom Fields tab, click Rename Custom Fields to change the names of the existing custom fields.

On the Identity tab, you can also remove a user image by clicking on the icon located in the upper right-hand corner of the user image.

All information entered into the Identity, Credentials, Groups, and Custom Fields tabs is automatically saved. Once all data is entered, the User profile is updated.

To suspend/reinstate a user:

From the Users tab, click on Users. The User List displays.

Click the user you wish to edit. The User detail page displays.

Click the More Operations dropdown list and select either Suspend User or Reinstate User.

Click OK in the popup window.

A message appears noting that the user was suspended or user was reinstated.

Brivo Onair Administrator’s Manual

WARNING: Deleting Users

When you delete a user, the user is removed from all groups to which he or she belongs. Accordingly, the user’s access privileges are revoked. If the user has a PIN, it will no longer be viable. If the user has a card, the card will become unassigned and can be assigned to another user at a later date.

Once a user is deleted, the user cannot be undeleted. To add the user back, he or she must be re-created as a new user.

To delete a user:

From the Users tab, click on Users. The User List displays.

If your Administrator permissions permit this action, the Delete function is active on this page. Locate the user you wish to delete and click the delete icon next to that name.

Click OK in the confirmation prompt. The user is deleted.

Brivo Onair Administrator’s Manual

Managing Badges

Once you have one or more badge templates defined for your account, you can use those templates with any user for whom you have an image stored. This allows you to generate a badge for the user.

To print a badge:

From the Users tab, click on Users. The User List displays.

Figure 70. Viewing Users With Stored Images

There is a Print Badge icon associated with each user for whom an image is stored in the system. Click this icon for the user for whom you want to print a badge. The badging window displays.

Brivo Onair Administrator’s Manual

Figure 71. Printing a Badge

Select a layout from the Badge Template Name dropdown list. A preview of the badge displays.

Click Print. If you have a card printer configured to work with your system, the badge prints, and you are returned to the User List.

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NOTE:

The Order is significant because the first three will display on the User List.

Managing Custom Fields

Only the Master Administrator and Senior Administrators can manage custom fields. Custom fields store optional information about a user, such as parking space assignment or cell phone number. You can create up to fifty custom fields, and each can hold up to 40 alpha-numeric characters. All custom fields display on the User details page under the Custom Fields tab (up to the maximum limit of 60 custom fields total). The first three appear as columns in the User List.

To view the list of custom fields for your account:

From the Setup tab, choose the Account tab then click the Custom Fields tab. The Custom Fields List displays.

Figure 72. View Custom Fields List

Only the Master Administrator and all Senior Administrators can view, create, edit or delete custom fields.

Features of this page include:

Click the Up arrow associated with any custom field to move it up in Order. Click the Down arrow to move it

down.

The Field Name indicates the type of data stored in the field.

The Field Type indicates if the field is used to store text, numbers or dates. If dates are selected, a column

showing today’s date with pattern will be displayed.

Click Edit to change the field name or order.

Click Delete to remove a specific custom field from the account.

Brivo Onair Administrator’s Manual

NOTE:

You must use MM, with capitalization, to signify months in the Date Format field.

Lower case

mm will be read as minutes by the application.

Also,

DD is used to indicate the day of the year and can therefore have a value of 1-

366, while

dd is used to indicate day of the month and can only have a value of 1-31.

NOTE:

The Display Order Position is significant because Custom Fields 1, 2 and 3 are the only ones to display on the User List.

To create a new custom field:

From the Setup tab, choose the Account tab, and then click the Custom Fields tab. The Custom Fields List displays.

Click New Custom Field. The New Custom Field page displays.

Figure 73. Add a Custom Field Definition

Enter a brief, descriptive Field Name.

From the dropdown list, click a Field Type.

If the Field Type is Date, enter a Date Format, such as will be valid on data entry pages such as New User or Edit User.

In the Display Order Position field enter the number indicating where this custom field should appear in the list of fields. For example, if you enter

number possible, but you can easily change it. So, if there are 11 fields already, when you create a new one it will be assigned the Display Order Position of

Click Save Custom Field. You are returned to the Custom Fields List with the new field listed in the order you specified.

1, this field will appear first. By default, the new field is assigned the highest

12, but you can change that to any number from 1 to 12.

MM-dd-yyyyy. Only dates entered in the specified format

To edit a custom field:

From the Setup tab, choose the Account tab then click the Custom Fields tab. The Custom Fields List displays.

Click the Edit checkbox associated with the field you want to edit. The Edit Custom Field page displays.

Brivo Onair Administrator’s Manual

NOTE:

Because changes to custom fields are reflected throughout the account, you should think carefully before making any such changes. For example, if there is a custom field named Department and you change it to Office Number, all department data enter previous to the change will now be recorded as office numbers.

WARNING: Deleting Custom Fields

When you delete a custom field, you delete all data stored in that field. For example, if you delete the custom field Cell Phone, all cell phone numbers for all users are also permanently removed from the account.

Figure 74. Edit a Custom Field Definition

You can change the Field Name and Display Order Position of the field, and if the field has been defined as a date, you can also change the Date Format. However, you cannot change the Field Type once a custom field is created. Instead, you must delete the existing field and create a new one of the type desired.

Click Save Custom Field. You are returned to the Custom Fields List with the updated information displayed. The changes are automatically effective throughout the account.

To delete a custom field:

From the Setup tab, choose the Account tab, then click the Custom Fields tab. The Custom Fields List displays.

Click the Delete icon associate with the field you want to delete. A warning prompt displays.

Click OK. The field and any content stored in it are permanently removed from the account.

Brivo Onair Administrators Manual

Specifications and Main Features

Frequently Asked Questions

User Manual