British Telecom Premium Phone with 100 nuisance call blocking, mobile sync and answer machine Service Manual
Premium Phone
with 100% nuisance call blocking
and mobile sync
Quick Set-up and User Guide
Digital Cordless Phone with Answer Machine
You’ll need a Caller Display service from your network provider to use
Call Blocking and other Caller Display enabled features, including accessing
your Calls list. Charges may apply.
Important – please read rst
• Only use the line cord, power
supply and rechargeable batteries
that come with your phone.
• Make sure the power supply is
connected to a socket that you
know works.
• Connect your phone to the power
supply and let the batteries charge
for 16 hours before connecting your
phone to the phone socket.
• The base should always be
plugged in to the mains
power supply.
What is BT Call Blocking?
BT Call Blocking puts you back
in control by allowing you to
choose the calls you want to take
and those you want to block. This
means that any caller not on your
contact list or already blocked is
required to announce their name
prior to getting through, allowing
you to choose which calls to accept
or reject.
• If you turn BT Call Blocking o, all
calls will be allowed through, even if
they’re already on your blocked list.
See page 25 to change settings.
2
• You can customise BT Call Blocking
to block certain types of call e.g.
International, Number Withheld etc.
See page 27 to change settings.
• It’s advisable that you don’t use
BT1571 if you’re using BT Call
Blocking. If you’re not using BT
Call Blocking, and you want to
use BT1571 or another voicemail
service, then make sure the ring
delay is set for your answer machine
to answer before the voicemail
service. For BT1571, don’t set the
ring delay to more than 5 rings. See
page 38 to set the ring delay.
• Make sure you always add the full
telephone number when you save
a contact. If you have important
numbers that will always need to
get through e.g. doctors surgery,
National Floodline, Carer Line
numbers etc, make sure you’ve
added them to your Contacts or
Allowed list.
The Premium Phone with 100%
nuisance call blocking and mobile
sync, powered by trueCall’s award
winning technology, oers you
complete control over the calls you
want to take and those you
wish to block.
Check the box contents
Handset Base
Phone line (this comes
already installed)
Two rechargeable
batteries, AAA NiMH
750mAh (already
installed in the handset)
If you bought more than one
handset you’ll also get:
• Extra handset
• Charger
• Mains power adaptor
(item code 090713)
• Two rechargeable batteries,
AAA NiMH 750mAh (already
installed in the handset)
Mains power adaptor
(item code 090713)
Important
Only use the mains power adaptors,
cables and rechargeable batteries
supplied in this box or this product
might not work. Any replacement
rechargeable batteries must be
of the same type. BT accepts no
responsibility for damage caused to
your Premium Phone if you use any
other type of batteries.
3If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Quick set-up guide
1. Plug in
1. Plug the mains power adaptor
into the base.
2. Plug the other end into your wall
socket and switch it on.
3. The phone line cord is already
tted, but don’t plug the other end
into the wall socket yet.
Important
• Don’t connect the phone line to
a phone socket until the handset
is fully charged.
• The base station should be
plugged into the mains power
socket all the time.
BT Premium Phone Single
090630
Where to put your phone
• Place the base within 3 metres
of a mains power socket and 3
metres of a phone socket
so the cables will reach.
• Make sure it’s at least a metre
away from other electrical
appliances to avoid interference.
• Don’t place the phone or
base in a bathroom or other
humid area.
• The product works by sending
radio signals between the
handset and base. The strength
of the signal depends on where
you position the base. Putting it
as high as possible can help give
you the best signal.
1
2
4
Quick set-up guide
2. Charge
1. Activate the batteries by
pulling the plastic tab away from
the handset.
2. The BT logo, then the set-up
wizard will appear. Before you start
following it, place the handset on
the base to charge for 16 hours.
Important
Charge the handset batteries for
16 hours or your phone might
not work.
3. Plug the phone line cord into the
phone socket.
3
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 16 hours before use.
BT Premium Phone Single
090630
5If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Quick set-up guide
Set up for additional handsets
(multipacks only)
1. Plug the mains power adaptor into
the underside of the charger and plug
the other end into the mains wall
socket and switch on the power.
2. Activate the batteries as explained
on page 5.
3. Place the handset on the charger to
charge for 16 hours.
BT Premium Phone Twin
ITEM CODE: 090631
Using your Premium Phone
on a line with broadband?
To avoid problems with your
broadband or noise on your
phone line, you might need to
plug your telephone line cord
into the wall socket via a
microlter (not supplied).
If your main phone socket has
a single socket, you do need
to use microlters, like this:
You’ll need a microlter for
every phone socket where
you’ve got equipment
plugged in – up to a
maximum of four per line –
including alarm sytems and
digital TV boxes.
You can get BT ADSL micro
lters from bt.com/shop
You don’t need to use
microlters if your main
phone socket has two
separate sockets, like
these:
Tip
If you need to take the batteries out,
slide the battery cover down, then
gently take the batteries out.
6
Quick set-up guide
3. Follow set-up wizard
Follow the set up wizard to set the
time and date, record your outgoing
message for the answer machine, set
up call blocking and add contacts.
Keep following the prompts until
you’ve completed the set up wizard.
Set the time and date
1. Select OK by pressing the Left
option button
under the screen.
The set up wizard will begin.
Follow the prompts to complete
the set up process.
2. Use the keypad to enter the time
using the 12 hour clock format
e.g. for 3:32 pm you need to enter
03:32.
3. Press
then press Left or
Right to select AM or PM.
4. Press
enter the date in the
format DD/MM/YYYY.
5. Press Save. Saved is displayed.
Tip
When prompted to select OK you
can press the OK button in the
centre of the keypad if you prefer.
12:06pm
Set up
Handset 1
Please set the
date and time to
start using your
14 7
telephone
Menu
OK
12:06pm
Set up
Handset 1
Time
HH:MM
AM/PM
14 7
AM
Menu
Save
Calls
Calls
Back
BT Call Blocking
6. Continue to read and follow the
prompts you can choose to set Call
blocking on now or turn it on later.
After pressing Now or Later,
you are given the option to set
other features.
7. Press Ye s or No. Once you have gone
through all features you press OK.
12:06pm
Set up
Handset 1
?
Turn on
14 7
BT Call Blocking?
Menu
Now
Calls
Later
7If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Quick set-up guide
Syncing your mobile to your
Premium Phone using Bluetooth
Using Bluetooth, you can sync all
your contacts between your mobile
and Premium Phone and make
and take your mobile calls. When
following the set-up wizard, you
can only pair one mobile, but you
can pair another later. You’ll need
the mobile handy when you’re going
through the steps.
Pair your phones using the
Premium Phone set-up wizard
When following the set-up wizard to
pair your phones with the Premium
follow these steps.
Phone,
1. On your mobile phone, go to the
Bluetooth Settings menu. Wait for
the list of available devices to load,
then tap BT Premium to pair.
2. Select your Premium Phone
phone name from the list of
available devices on your mobile.
Then type 0000 and press the
relevant button on your mobile to
start pairing.
3. A message will show on your
Premium Phone’
s screen to let you
know when it’s done. If you want,
you can change the display name for
your mobile. This can be up to 10
characters long. Then press Save.
4. You’ll be asked if you want to
import your contacts from your
mobile. Press Yes and the import
will start. Press Stop at any time if
you change your mind.
5. When it’s nished, you’ll get a
message on your screen letting
you know how many contacts have
been imported. Only contacts with
telephone numbers will be imported.
Tip
On some mobile phones you
may be required to give access
to your BT Premium phone to
access the contacts list. You’ll need
to allow this in order to import the
contacts across.
8
Quick set-up guide
4. Go!
Your Premium Phone is now ready
for you to use
• For help setting the date and time,
go to page 45.
• For instructions on making a call,
go to page 20.
• For help personalising your phone’s
settings, go to page 41.
• For instructions on using the
answer machine, go to page 35.
Or, you may nd the answer in the
Help section on page 62, or see our
online frequently asked questions at
bt.com/producthelp
If you need to call the Helpline,
please read the Common questions
section on pages 54 - 56 rst. It
contains troubleshooting tips for
common problems and frequently
asked questions. If you still need
some help, call the Helpline on
0800 145 6789*.
Tip
If you call the Helpline for advice,
it’s a good idea to call using another
phone so you can follow any
instructions using your Premium
Phone.
* Calls made from within the UK mainland
network and mobile networks are free.
International call costs may vary.
9If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Contents
4 Quick set-up guide
14 Getting to know your phone
– Handset buttons
16 Handset display
17 Calls list screen
18 Finding your way around
your phone
– When the handset is switched
on and at the home screen
19 Base buttons
20 Using the phone
– Making calls
– Ending calls
– Making a handsfree call
21 Mute
– Redial
– Redial a number
– Changing the call volume
– Call Waiting
22 Voicemail (BT 1571)
– Locking or unlocking the keypad
– Turning the handset ringer
on or o
– Finding the handset (Paging)
23 Block nuisance calls
– You need Caller Display
– Your Premium Phone has
four Blocking modes to help you
manage incoming calls:
– To switch BT Call Blocking
on or o
24 The Block button
– How do I accept, block or send a
call to the answer phone?
– Switching it on and o
25 To switch BT Call Blocking o
26 Call control settings
– My Blocked and Allowed lists
– Do Not Disturb
– Outgoing call control
27 The VIP list (allows certain calls
through on Do Not Disturb)
– Change the access PIN
28 Contacts
– Adding a contact
– View/dial a contact
29 Editing your contacts
– Deleting contacts
30 Bluetooth contacts
– To view previously
imported contacts
– Contacts options
– Copy Contacts
31 Remove all
10
Contents
– Memory Status
32 Speed dial
– Saving a speed dial entry
– Dialling a speed dial entry
– Editing a speed dial entry
– Delete a speed dial entry
33 Caller Display and the Calls list
– View and dial from the Calls list
– Missed call notication
34 Deleting an entry, or all of
the Calls list
– Saving a Calls list entry to
your contacts
35 Answer machine
– Message playback using
the handset
– During playback you have the
following options:
– Deleting a message or delete all
old (played) messages
– Saving a number in the answer
phone message list to your
contacts
36 Sending a text to a number in
the answer phone message list
– Playing your messages through
the base
– Delete all old (played) messages
using the base
– Answer machine settings
– Switching the answer machine
on or o and setting the
answer mode
37 Outgoing messages
– Record your own
outgoing message
– Playing your current
outgoing message
– Going back to the pre-recorded
outgoing message
38 Record a memo
– Ring delay
– Setting the Ring delay
– Setting the maximum
message length
– Turning the message alert on
or o
39 Call screening via the handset or
the base
– Turn call screening on or o
40 Remote access
– Setting the remote access PIN
for the rst time
– Changing the remote access PIN
– Turning remote access on or o
– If you forget to switch on your
answer machine
11If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Contents
41 Settings
– Changing the handset ringtone
and volume
– Turning alert tones on or o
– Turn the handset tones on or o
– Handset display options
42 Handset name
– Call settings
– Auto Join
– First Ring
– Auto Answer
43 Changing the base ringtone
melody and volume
– PBX access code
– Changing the system PIN
(dierent to the Call control and
Remote access PIN)
44 Resetting the handset or
base settings
– Clear the handset and base
user data
45 Clock/Alarm
– Setting the time format
(12 or 24 hour), time and date
– Setting an alarm
– Stopping the alarm when it
goes o
12
46 BT Calling Features
– Changing BT Calling
– Features settings
– Call Diversion
– Cancel Ringback
– Call Waiting
47 Bluetooth
®
– Pairing a new mobile and
importing your contacts
48 Viewing already paired devices
49 Removing a paired device
– Reconnecting your mobile with
Premium Phone
– Re-importing contacts
– Changing the Bluetooth PIN
50 Text messaging
– Changing text messaging
settings
– Registering to the text
messaging service
– Sending a text message
– Other options
51 Accessing the Inbox, Drafts
folder or Sent folder
– Editing a template
– Turning the new text message
alert on or o
– Changing the service
centre numbers
Contents
52 Using additional handsets
– Registering an
additional handset
– De-register a handset
53 Transfer a call
– Hold a 3-way call
54 Common questions
57 Menu map
62 Help
65 General information
13If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Getting to know your phone
Handset buttons
Block button
Gives you access to your call blocking
features. See page 23.
Left option button
Use to select option displayed on the
screen above the button.
Contacts
Gives you access to saved numbers.
Scroll left
Talk/Handsfree
Make and answer calls.
Press again during a call
for handsfree.
OK
Access the main menu when the
phone is idle.
If there are event reminders on the
home screen, pressing OK will open
the selected event.
Press and hold to turn the handset
ringer on or o.
14
Getting to know your phone
Right option button
Use to select option displayed on the
screen above the button.
Up navigation/Down navigation
Scroll up or down through menu options.
In idle, UP will adjust ringer volume and
DOWN will enter the Calls list.
When you’re on a call, turn the earpiece
volume up or down.
When you’re on a handsfree call, turn the
speaker volume up or down.
Recall
Can be used with some calling features.
Scroll right
End call
End a call.
Exit from menu back to home screen.
Press and hold to turn handset on or o.
Press and hold to lock the phone.
15If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Getting to know your phone
16
Shows handset battery status.
Scrolls when the handset is
charging.
Empty frame ashes when
battery needs recharging.
On – missed call(s) in the
Calls list
1
with number of
calls displayed.
On – answer machine
message(s) received with
number of messages displayed.
On – text message(s) received
with number of messages
displayed.
On – answer machine on.
O – answer machine o.
On – alarm is set.
Flashing – alarm time has
been reached.
O – alarm o.
Handsfree is on.
Handset display
The keypad is locked.
Handset ringer is switched o.
On idle screen, this indicates
Bluetooth device 1 is connected.
On idle screen, this indicates
Bluetooth device 2 is connected.
Menu
Calls
14 7
Handset 1
12:06pm
4
1
7
Getting to know your phone
17If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Call matched to Bluetooth
device 1 contacts list
Call matched to Bluetooth
device 2 contacts list
Missed call
Incoming call
Outgoing call
Answer machine message
received
Caller blocked
Please note the Calls list screen
will only be displayed if you’ve
subscribed to a Caller Display Service
from your network provider.
Calls list screen
Options
Back
Edward Cullen
3.31pm Today
Jacob Black
2:45pm 15th
Calls List
Getting to know your phone
Finding your way around your phone
Your new phone’s menu is easy to
navigate. Each menu has a list of
options, which you can see on
page 57.
When the handset is switched
on and at the home screen
1. Press Menu.
2. Use
to scroll through the
available menu options.
3. When the menu you want is on
the screen, press OK.
4. Use
to scroll through
the available menu options.
To return to the home screen
menu, press
. If you don’t
press anything for 60 seconds,
the handset will automatically
return to the home screen.
Left option button
Press to select the
option displayed on
the screen above
the button or to
conrm entry.
12:06pm
Handset 1
Menu
Navigation buttons
Scroll up or down through
the menu options.
Right option button
Press to select the
option displayed
on the screen above
the button or to
go back a step.
Calls
18
Getting to know your phone
Base buttons
Delete
Press once to delete a
message when you’re
playing it. In idle mode,
press to delete all
old messages. You’ll
hear, “To delete all
Answer on/o
Press to turn the
answer machine on
or o. When it’s set to
on, ‘On’ will light up.
old messages, press
Delete”. Press within
3 seconds to delete
all old messages.
Find
Ring all registered
handsets – helpful
for nding missing
handsets. There’s more
about this on page 22.
Skip<<
During playback,
press once to return
to the start of the
message. Press twice
to play the previous
message.
- Volume +
Decrease or increase
the base screening
volume during base call
screening mode and the
playback volume during
idle mode.
Play
Green light on the
button will ash
when you have a new
message.
Press to play messages.
Press to stop messages
during playback.
Base light
Lights up when the
phone is on the base.
Flashes when the
handset is on a call.
Skip>>
During message
playback, press to skip
forward to the start of
the next message.
19If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Using the phone
Making calls
To make a call, press
then dial the number when you hear
the tone.
Or, you can enter the number you
want to dial and then press
If you’ve pre-dialled the number, or
dialled from the phonebook, your
Premium Phone will ask which device
you want to use to make the call
if you have paired it with another
device via Bluetooth. Choose it and
your call will begin from the device
you selected. When you get incoming
calls, the line it’s coming in to will
show on the digital display screen.
To pi ck i t u p, p res s
Ending calls
Press .
Or, press
the caller to the blocked
numbers list.
Making a handsfree call
1. Type in the number then press
twice,
call on loudspeaker.
2. Press
between the earpiece and the
loudspeaker.
3. Press
to end the call and add
is displayed. You’ll hear your
to switch the call
to end the call.
, and
.
.
Note: incoming calls from
saved contacts or speed dial
entries cannot be blocked.
20
Using the phone
Mute
1. During a call, select Mute by
pressing the Right option button
. The display shows Call muted
and your caller won’t be able to
hear you.
2. Select Unmute to return to
your call.
Redial
Telephone numbers that you’ve
called are saved in the Calls list.
There isn’t a separate redial list, all
calls are saved in the Calls list. The
Calls list holds up to 50 incoming
(missed and answered) calls and 30
outgoing calls. There is no direct
redial button, you need to enter the
Calls list to redial a number.
Redial a number
1. Pressthe Right option button
or Down on the button.
to open the Calls list. You’ll see your
most recent call.
2. Use the
button to scroll
to the entry you want to redial,
.
press
Changing the call volume
Press Up or Down on the
button.
Call Waiting
If you’ve got a call waiting service,
your phone will let you know if you
have a second incoming caller. When
the second call comes in, you’ll
hear the call waiting tone and the
number or contact will show on the
handset display screen.
1. To answer the call, choose
Switch by pressing Left option
button
. Your rst caller will be
put on hold.
2. To sw it ch ba ck , pre ss Left option
button
again.
3. To end one of the calls, connect
to it and press
. The handset will
then ring for the caller on hold.
21If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
Using the phone
Voicemail (BT 1571)
For compatibility with BT 1571
(or another voicemail service)
it’s advisable that you don’t use
BT1571 if you’re using BT Call
Blocking. If you’re not, and you want
to use BT1571 or another voicemail
service, then make sure the ring
delay is set for your answer machine
to answer before the voicemail
service. For BT1571, don’t set the
ring delay to more than 5 rings.
See page 38.
Locking or unlocking the keypad
Press and hold
. You’ll hear a
conrmation tone and Keypad
locked or Keypad unlocked will
show on the display screen. If you’ve
locked the keypad, the icon will also
show on the display screen.
Turning the handset ringer
on or o
To turn the ringer on or o, press
and hold
. Whichever option
you’ve switched to will show on the
display screen and if you’ve turned it
o, the icon will show on the screen.
Finding the handset (Paging)
1. Press the Find button on the
back of the main base. All handsets
registered to the base will ring for up
to two minutes.
2. To stop the ringing, press the
Find button again.
22
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