British Telecom BT4600 Service Manual

Designed to block nuisance calls

Quick Set-up and User Guide

BT4600 Premium Nuisance Call Blocker

Big Button Cordless Phone with Answer Machine

You need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features. Charges may apply.

2 Check box contents

Block

Phone

Book

Vol.

Calls

1023

ABC DEF

GHI JKL MNO

987

PQRS TUV WXYZ

LockRinger

Record

Handset Base

Telephone line cord

(pre-installed)

Mains power adaptor

(item code 066270)

2 x AAA Ni-MH 750 mAh

rechargeable batteries

(already in handset)

Contents for each additional handset (multipacks only)

Block

Phone

Book

Vol.

Calls

1023

ABC DEF

GHI JKL MNO

987

PQRS TUV WXYZ

LockRinger

Record

Handset Charger

Mains power adaptor

(item code 066270)

2 x AAA Ni-MH 750 mAh

rechargeable batteries

(already in handset)

Inductive coupler

The BT4600 has an in-built inductive coupler for use with digital hearing aids.

Important: Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT4600 if you use any other type of batteries.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

3In this guide

Quick set up ....................................... 7

BT Call Blocking ................................18

Record your Announce message ....... 19

The Block button.............................. 20

How do you accept, block or send a call

to the answer phone? ....................... 21

How do I change the dierent BT Call

Blocking modes? .............................. 22

To change to Announce or Answer

phone .............................................. 22

Switch BT Call Blocking on/o .......... 22

To add a number to the Blocked list .. 24

To add a number to the Allow list ...... 24

Deleting your Blocked and

Allowed lists .................................... 25

To block numbers by area code ......... 25

Getting to know your phone

Handset buttons

.............................. 26

Handset display/display icons ........... 28

Finding your way around your phone .. 29

Menu map ....................................... 30

Base ................................................ 32

Using the phone

Switch the handset on or o ............. 33

Make an external call ........................ 33

Preparatory dialling .......................... 33

End a call ......................................... 33

Receive a call ................................... 33

Call Waiting ...................................... 34

Mute ............................................... 34

Incoming speech/Handsfree volume .. 35

Amplify ............................................ 35

Make a handsfree call ....................... 35

Answer a call handsfree .................... 36

Switch to handsfree during a call ...... 36

Redial .............................................. 36

Voicemail (1571) ............................. 36

Record a call .................................... 37

Play a recorded call .......................... 37

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Check box contents

Lock/unlock the keypad ................... 38

Turn the handset ringer on or o ...... 38

Finding handset (paging) .................. 38

Call control settings

Set-up Do not disturb

...................... 39

Set outgoing calls control ................. 40

Assign VIPs ...................................... 41

Change the access PIN ...................... 42

Phonebook

Store a contact ................................. 43

Character map ................................. 44

Assign a ringtone to a contact .......... 44

View/dial a contact .......................... 45

Edit a contact................................... 45

Delete a contact ............................... 46

Delete all contacts ............................ 46

View the contact memory status ...... 46

Speed dial

Save a speed dial entry ..................... 47

Dial a speed dial entry ...................... 47

Edit a speed dial entry ...................... 48

Delete a speed dial entry .................. 48

Caller Display and the Calls list

Caller Display

................................... 49

Calls list ........................................... 49

Missed call notication ..................... 50

View and access options in

the Calls list...................................... 50

Block or Allow a Calls list entry.......... 51

Save a Calls list entry to your contacts ..51 Delete an entry in or the

entire Calls list .................................. 52

Answer machine

Using the answer machine from the handset

..................................... 53

Switch the answer machine on or o .. 53

Set the answer mode ....................... 53

Outgoing messages .......................... 54

Record your own outgoing message . 54

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Check box contents 5

Play the current outgoing message ... 55 Reinstate the pre-recorded

outgoing message ............................ 55

Record a memo ................................ 56

Answer delay ................................... 56

Set the answer delay ........................ 57

Set the maximum message length .... 57

Set the message alert on or o ......... 58

Call screening ................................... 58

Turn call screening on or o .............. 58

Using call screening .......................... 59

Message playback using the handset 59

Delete a message ............................. 61

Delete all old (played) messages ....... 61

Save a number in the answer phone

message list to your contacts ............ 61

Using the answer machine from

the base ........................................... 62

Switch the answer machine on or o . 62

Message playback using the base ..... 62

Delete all old (played) messages ....... 63

Remote access ................................. 64

Set the remote access PIN for the

rst time .......................................... 64

Change the remote access PIN .......... 65

Turn remote access on or o ............. 65

If you forget to switch on your

answer machine ............................... 65

Operating your answer

machine remotely ............................ 66

Settings

Set the handset ringtone for external or internal calls

................... 67

Set the handset ringer volume .......... 67

Adjust the handset ringer tone ......... 68

Turn the handset tones on or o ....... 68

Change the handset display contrast . 68

Turn the screensaver on or o........... 69

Change the handset name ................ 69

Change the call settings ................... 69

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Check box contents

Set the base ringtone melody ........... 70

Set the base ringer volume ............... 70

Set a PBX access code....................... 71

Change the system PIN ..................... 71

Reset the handset or base settings ... 72 Delete the handset or base user data . 72

Clock/Alarm

Set the time and date

....................... 73

Set an alarm .................................... 73

Stopping the alarm when it goes o . 74

BT Calling Features

Pre-stored numbers in the Calling Features menu

................................. 75

Using Call Diversion .......................... 75

Cancel Ringback ............................... 76

Using Call Waiting ........................... 76

Using Call barring ............................. 77

Using additional handsets

Registering an additional handset .... 78

De-register a handset ...................... 79

Make an internal call between

handsets .......................................... 80

Transfer a call ................................... 80

Hold 3-way call ................................ 81

Help ................................................ 82

General information

Safety information ........................... 86

Cleaning .......................................... 87

Environmental ................................. 87

How to recycle your equipment ........ 87

Guarantee ........................................ 88

Technical information ....................... 89

Connecting to a switchboard ............ 89

Declaration of Conformance ............. 89

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Quick set up guide

1 Plug in

1. Plug the mains power adaptor into the base.

2. Plug the other end of the power adaptor into the wall power socket and switch on.

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The phone line cord is pre-installed but don’t plug the other end into the wall socket yet.

Chapter8

Quick set up guide

2 Activate the batteries

1. Activate the batteries by pulling the plastic tab away from the back of the handset.

Set up

Set time

and date

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

2. The BT logo will appear on the screen, followed by the set up wizard screen displaying Please set the time and date. Don’t follow these instructions yet. Place

your handset on the base to charge rst.

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3 Charge

Place the handset on the base and leave to charge for 24 hours.

Important

Charge the handset batteries for

Set Up

Set time and date

Block

Phone

Book

Vol.

Calls

1023

ABC DEF

54 6

GHI JKL MNO

PQRS TUV WXYZ

Record

987

LockRinger

24 hours or your phone might not work.

If your screen displays this message, don’t worry. This is normal and will continue to be displayed until you connect the phone line cord in Step 4.

9Quick set up guide

12:03

Please check

line cord

Hide

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Quick set up guide10

4 Connect the phone line cord

After 24 hours, plug the phone line cord into the phone wall socket.

If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries.

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5 Follow the set up wizard

Set the time and date

1. Select OK by pressing the Left option button under the screen. The set up wizard will begin. Follow the prompts to complete the set up process.

2. Use the keypad to enter the time using the 24 hour clock format e.g. for 3:32 pm you need to enter 15:32.

3. Press Next enter the date in the format DD/MM/YYYY.

4. Press Save. Saved is displayed.

Set time

and date

Set time:

12:01

Check box contents 11

Set up

Time & date

Back

11Quick set up guide

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12 Quick set up guide

Complete the set up tasks

5. If you wish to continue following the set up wizard, select Yes. (If you don’t want to follow the wizard, select No and you can start using your phone straight away. You can always set up tasks via the menu later).

Record your answer phone outgoingmessage

6. If you wish to complete this step, select Yes (or No to continue to the next step).

7. Follow the voice prompt and record your message into the phone after the tone.

8. Select Save when you’ve nished.

9. Your message will be played back to you.

10. Select OK (or Delete if you want to replace it).

Set up

phone now?

Yes

Set up

Record out-

going msg?

Yes

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BT Call Blocking

11. Continue to read and follow the prompts.

12. Press OK.

13. Press OK.

You need to have a Caller Display service from your network provider to use all the features available e.g. Call Blocking, Visual Voicemail, Calls List, Text Messaging and other Caller Display enabled features. Charges may apply.

13Quick set up guide

Set up

You need

Caller Display

14. Select Ye s or No, and follow the prompts.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Set up

Turn on Call

Blocking

Yes

Call

Blocking on

Quick set up guide14

Add contacts

15. If you want to add some contact numbers now, select Yes (or select No to continue to next step).

By adding contacts, you will always know that their

calls will get straight through to you, without the

need to go through the BT CallBlocking

annoucement.

Please make sure you always add the full telephone

number when you save a contact. Ifyou have

important numbers that will always need to get through e.g Doctors surgery, National Floodline, Carer Line numbers etc, make sure you’ve added them to your Contacts or Allowed list.

16. Enter the contact name using the keypad and press Next (see page 43/44 for more info).

17. Enter the number and press Save.

Set up

Add some

contacts?

Yes

Name

Mark

Clear

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You now have the option to make your contact a

VIP, this means that when you use features like “Do not Disturb or Outgoing Call Control” you will always be able to make and receive calls to these numbers. (e.g If you barred Outgoing Calls to Mobiles, those that are set as a VIP will still be

allowed to be dialled.)

18. VIP status : Press or to choose between O or On. All calls allowed and select Save.

19. Select Ye s if you want to enter more contacts or No if you don’t want to.

Quick set up guide 15

VIP status:

On. All

calls allowed

Save

Set up

Back

Add

another?

Yes

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Quick set up guide16

20. You can now start using your phone.

Please read the rest of this User Guide for

instructions on how to use the most popular features of your BT4600 phone.

Set up

complete

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Chapter 17Quick set up guide

6 Set up your additional handsets (multi packs only)

1. For additional handsets and chargers: plug the mains power adaptor into the back

of the charger and plug the other end into the mains wall socket and switch on the power.

2. Activate the batteries as explained on page 8. Once you’ve set the time and date on

the rst handset then it will be shared with all other handsets in your multi-pack

after you activate the batteries.

3. Place the handset on the charger to charge for 24 hours.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

18 BT Call Blocking

The best way to stop unwanted calls, is to know who’s at the other end of the phone before you decide if you want to take it.

You need Caller Display This will help you get the most out of your BT Call Blocking. You can get it from

your phone service provider (Charges may apply).

Your BT4600 has two BT Call Blocking modes to help you easily manage your

incoming calls in dierent ways. When set to:

• Announce (all calls not saved in your Contacts, Allow and Speed dial list list must say their name. They will hear, “Callers to this number are being screened by a BT Call Blocking phone please say your name after the tone and then press # and wait to be connected”. Those on your Blocked list will hear, “Callers to this number are being screened by a BT Call Blocking phone, the person you are calling isn’t accepting your call. Please hang up”).

• Answer phone (all calls not in your Contacts or Allowed list are sent straight to the Answer phone, including those on your Blocked list).

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 19

In Announce mode (default setting), the BT4600 will lter all rst time calls from

numbers that are not yet saved in your Contacts, Speed dial list or already on your allowed list. By doing this, you gradually build up your lists of allowed and blocked numbers and your BT4600 will know how to deal with the call the next time it comes in.

Record your Announce message

You can personalise the BT Call Blocking greeting, by adding your name to the Announce message.

1. Select Menu, scroll to Call control press OK then BT Call blocking menu is shown, press OK.

2. Scroll to Announce messages, press OK.

3. The Record name option will show. Press OK and follow the voice prompt and press Save.

4. Your recording will then be played back to you. If you aren’t happy with it, you can press Delete while it’s playing.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking

1. In idle mode

2. Incoming call

3. During a call

The Block button

You can use your block call button in three ways.

Press as a shortcut to the BT Call Blocking menu.

When you have an incoming call, before answering, look at the display to see who’s calling.

If you know you want to block the call, press

The number will be blocked and added to the blocked calls list if Caller ID is displayed. For calls with no caller number, withheld or unavailable you can also use the Block button to reject the call. The caller will hear, “Callers to this number are being screened by BT Call Blocking, the person you are calling is not accepting your call. Please hang up.”

If you have already answered the call and then decide you want to block the number, press

. If the number is displayed in the Caller ID, the display will give you the option to select Yes and the number will be added to the blocked numbers list and end the call, or select No to go back to the caller.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 21

How do you accept, block or send a call to the answer phone?

1. BT Call Blocking answers a call for you and asks the caller to say (“announce”) who they are.

2. Your BT4600 then rings with the Announced call on the display and tells you the caller’s name when you pick up. (e.g. “You have a call from Mark”).

3. You now choose to:

• accept the call, press

• always accept their calls, press

• block their calls, press , or

• send this call to the answer phone, press

• ignore the call, just hang up (this call won’t be added to your blocked list)

When a call starts ringing, you can block it straight away by pressing the button. That number (if its not withheld or unavailable) will then be added to your blocked list.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking

How do I change the dierent BT Call Blocking modes?

Your BT4600 has two Call Blocking settings, Announce and Answer phone.

To change to Announce or Answer phone:

1. In idle mode, press

2. BT Call Blocking menu is shown. Press OK.

3. Scroll to Blocking mode, press OK and then select the mode you want to use and press OK.

Switch BT Call Blocking on/o

When BT Call Blocking is set to On, it is On for whichever mode you’re using (e.g.

Announce mode). If you turn Call Blocking O, all calls will be allowed through,

even if they are already on your blocked list.

1. In idle mode, press

2. BT Call Blocking menu is shown. Press OK.

3. On/o is displayed. Press OK, then press press OK.

When you receive a call with BT Call Blocking switched on you will hear the message, ‘You have a call from xxxx. To accept the call press 1. To always accept their call, press 2. To block their call, press 3. To send the call to answer phone, press 4. To hear these options again, press

or to select either On or O and

’.

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BT Call Blocking 23

What happens when you allow a number (caller)

When you get an allowed call, you’ll see the caller’s number (if available). If you don’t

answer a call from an allowed number, it will go through to your answer phone (if it’s on) or eventually it will hang up if unanswered.

What happens when you block a number (caller)

A caller calling from a blocked number will hear a message telling them that their call has been blocked.

The caller will hear, “Callers to this number are being screened by BT Call Blocking, the person you are calling is not accepting your call. Please hang up”.

Calls that are always allowed

Ringback, Operator, VIPs and calls made from a Speed dial contact are always allowed and cannot be blocked using BT Call Blocking.

How to add numbers straight to your Blocked and Allow lists

Aside from adding numbers to your Block and Allow list as calls come through, you can also add numbers directly to the lists via your BT Call Blocking menu.

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BT Call Blocking

To add a number to the Blocked list

1. In idle mode, press

2. BT Call Blocking menu is shown. Press OK.

3. Scroll to Block numbers and press OK.

4. Choose Add number. Press OK.

5. Enter the telephone number you want to block (make sure you enter the full dialling code) and press Save.

To add a number to the Allow list

1. In idle mode, press

2. BT Call Blocking menu is shown. Press OK.

2. Go to Allow numbers and press OK.

3. Choose Add number. Press Select.

4. Enter the telephone number you want to allow (make sure you enter the full dialling code) and press Save.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 25

Deleting your Blocked and Allowed lists

When in the Block and Allow number menus, you also have the choice to delete the whole list. Remember, if you do this, all calls previously blocked and allowed, will now be able to contact you.

To block numbers by area code

You can also block numbers by area code. This means that any calls beginning with that code, will be blocked.

1. In idle mode, press

2. BT Call Blocking menu is shown. Press OK.

3. Scroll to Block numbers and press OK.

4. Scroll to Area Codes and press OK.

5. On rst use, you will see Add code? Select Yes.

6. Add the area code (eg 01473) and press Save.

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26 Getting to know your phone

Handset buttons

Left option button

In idle mode, press to enter the main menu.

Also use to access sub menus and conrm options shown

on the display above the button.

3.5mm Headset socket (on side of handset)

Up/Volume

From home screen, press to change the ringer volume, see page 67.

In talk mode, press to increase the incoming speech volume.

In menu mode, press to scroll up through the options.

Phonebook

In idle mode, press to access your stored Contacts.

Talk/Handsfree

In idle mode, press to make and receive calls, page 33.

Switch handsfree on/o, page 36.

Calls/Down

From home screen, press to open and scroll through the

Calls list, see page 49.

In talk mode, press to decrease the incoming speech volume.

In menu mode, press to scroll down through the options.

1 (Speed dial)

From home screen, press and hold to dial BT 1571

or your stored speed dial number, see page 47.

When answer machine message is playing, press to repeat the message

from the beginning.

When answer machine message playing, press to skip

back to the previous message.

Block

Phone

Book

1023

GHI JKL MNO

PQRS TUV WXYZ

Vol.

Calls

ABC DEF

Record

987

LockRinger

When answer machine message playing, press to replay the message slowly.

Press and hold to turn the handset ringer on or o.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Block

Phone

Book

1023

GHI JKL MNO

PQRS TUV WXYZ

Vol.

Calls

ABC DEF

987

LockRinger

Record

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Getting to know your phone 27

Red LED Indicator Call Blocking menu

One touch call blocking and access to the Call Blocking features, see page 18.

Right option button

Press to conrm the option displayed on the screen above the button,

to delete or go back to the previous screen. In answer machine mode, deletes the current message playing.

Amplify (on side of handset)

During a call, press to boost the incoming speech volume.

R (Recall)

R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.

End call/on or o

Press to end a call. In idle mode, press and hold to switch the handset on or o,

see page 33. In menu mode, press to return to home screen.

When answer machine message is playing, press to delete the message.

When answer machine message playing, press to skip forward to the next message.

2-9 (Speed dial)

From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 47.

Press and hold to lock or unlock the keypad.

Record

During a call, press to record the conversation. In idle mode, press to play recorded calls.

Getting to know your phone28

Handset display

Time

Call Blocking

Handset name

Indicates the number of new (missed) calls received*

Handset display icons

Shows handset battery status.

Scrolls when the handset is charging.

Empty frame ashes when battery needs recharging.

UnMute/Mute Indicates when Mute is on or o.

The keypad is locked.

Handset ringer is switched o.

Call Blocking is on.

* For full details of who has called you please make sure you have subscribed to Caller Display from your

network provider.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

+ 64 hidden pages