British Telecom Advanced Phone with 100 call blocking and answer machine User Guide

Advanced Phone with 100% call blocking and answer machine Quick Set-up and User Guide

Digital Cordless Phone with Answer Machine

You’ll need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features, including accessing your Calls list. Charges may apply.

Important – please read rst

• Only use the line cord, power supply and rechargeable batteries that come with your phone.

• Make sure the power supply is connected to a socket that you know works.

• Connect your phone to the power supply and let the batteries charge for 16 hours before connecting your phone to the phone socket.

• The base should always be plugged in to the mains power supply.

What is BT Call Blocking?

BT Call Blocking puts you back in control by allowing you to choose the calls you want to take and those you want to block. This means that any caller not on your contact list or already blocked is required to announce their name prior to getting through, allowing you to choose which calls to accept or reject.

• If you turn BT Call Blocking o, all

calls will be allowed through, even if they’re already on your blocked list. See page 23 to change settings.

• You can customise BT Call Blocking to block certain types of call e.g. International, Number Withheld etc. See page 26 to change settings.

• It’s advisable that you don’t use BT1571 if you’re using BT Call Blocking. If you’re not using BT Call Blocking, and you want to use BT1571 or another voicemail service, then make sure the ring delay is set for your answer machine to answer before the voicemail service. For BT1571, don’t set the ring delay to more than 5 rings. See page 37 to set the ring delay.

• Make sure you always add the full telephone number when you save a contact. If you have important numbers that will always need to get through e.g. doctors surgery, National Floodline, Carer Line numbers etc, make sure you’ve added them to your Contacts or Allowed list.

The Advanced Phone Nuisance Call Blocker, powered by trueCall’s

award winning technology, oers

you complete control over the calls you want to take and those you wish to block.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Check the box contents

Handset

If you bought more than one handset you’ll also get:

• Extra handset

• Charger

• Mains power adaptor (item code 090713)

• Two rechargeable batteries,

AAA NiMH 750mAh (already installed in the handset)

Important

Only use the mains power adaptors. Cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your Advanced Phone if you use any other type of batteries.

Base

Phone line (this comes already installed)

Mains power adaptor (item code 090713)

Two rechargeable batteries, AAA NiMH 750mAh (already installed in the handset)

Quick set-up guide

1. Plug in

1. Plug the mains power adaptor into the base, with the cable clipped in the groove provided.

2. Plug the other end of the power adaptor into the wall power socket and switch on.

The phone line cord is pre-installed but don’t plug the other end into the wall socket yet.

Important

• Don’t connect the phone line to a phone socket until the handset is fully charged.

• The base station should be plugged into the mains power socket all the time.

Where to put your phone

• Place the base within 3 metres of a mains power socket and 3 metres of a phone socket so the cables will reach.

• Make sure it’s at least a metre away from other electrical appliances to avoid interference.

• Don’t place the phone or base in a bathroom or other humid area.

• The product works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help give you the best signal.

ITEM CODE: 090638

Quick set-up guide

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

1. Activate the batteries by pulling the plastic tab away from the handset.

2. The BT logo will appear on the screen, followed by the set up wizard screen displaying Please set

the time and date to start using your telephone. Don’t follow these

instructions yet. Place your handset

on the base to charge rst.

3. Place the handset on the base and leave to charge for 16 hours.

Important

Charge the handset batteries for 16 hours or your phone might not work.

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 22 hours talk time or 240 hours standby on a single charge. (This doesn’t mean you can unplug the base or leave the handset for this length of time without charge).

Please note that new Ni-MH rechargeable batteries don’t reach full capacity until they’ve been in normal use for several days.

Battery low warning

The

icon will ash, you’ll

see the message Battery low in the display and hear a

warning beep every minute, to indicate that you need to recharge your handset. You can remove the display message by selecting Hide. If the battery charge completely runs out, the display will show Batteries at. Please charge.

You must recharge the handset batteries before you can use the handset. If the charge completely runs out the handset will switch o. Place the handset on the base or charger to charge.

2. Charge

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 16 hours before use.

Quick set-up guide

If the screen displays the message shown below, don’t worry. This is normal and it will continue to be displayed until you connect the phone line cord in the next step.

4. After 16 hours, plug the phone line cord into the phone wall socket.

Battery performance

• To keep the batteries in the best condition, leave the handset o the base for a few hours at a time.

• Running the batteries right down at least once a week will help them last as long as possible.

• After charging your handset

for the rst time, subsequent

charging time for the batteries is approximately 8 hours.

• The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time. Eventually they’ll need replacing. For details on how to get replacement batteries, call Discom on 0800 9808 999*.

Line cord

error, please

check

If the screen displays the message shown below, don’t worry. This is normal and it will continue to be displayed until you connect the phone line cord in the next step.

4. After 16 hours, plug the phone line cord into the phone wall socket.

ITEM CODE: 090638

Quick set-up guide

Set up for additional handsets (multipacks only)

1. For additional handsets and chargers: plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power.

2. Activate the batteries as explained on page 5. If you set the

time and date on the rst handset

then it will be shared with all other handsets in your multi pack once you activate the batteries.

3. Place the handset on the charger to charge for 16 hours.

Advanced Phone Twin

ITEM CODE: 090638

Using your Advanced Phone on a line with broadband?

To avoid problems with your broadband or noise on your phone line, you might need to plug your telephone line cord into the wall socket via a

microlter (not supplied).

If your main phone socket has a single socket, you do need

to use microlters, like this:

You’ll need a microlter for

every phone socket where you’ve got equipment plugged in – up to a maximum of four per line – including alarm sytems and digital TV boxes.

You can get BT ADSL micro

lters from bt.com/shop

You don’t need to use

microlters if your main

phone socket has two separate sockets, like these:

Tip

If you need to take the batteries out, slide the battery cover down, then gently take the batteries out.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Quick set-up guide

Follow the set up wizard to set the time and date, record your outgoing message for the answer machine, set up call blocking and add contacts. Keep following the prompts until you’ve completed the set up wizard.

Set the time and date

1. Select OK by pressing the Left option button

under the screen. The set up wizard will begin. Follow the prompts to complete the set up process.

2. Use the keypad to enter the time using the 12 hour clock format e.g. for 3:32 pm you need to enter

03:32.

3. Press

then press Left or

Right to select AM or PM.

4. Press

enter the date in the

format DD/MM/YYYY.

5. Press Save. Saved is displayed.

BT Call Blocking

6. Continue to read and follow the prompts you can choose to set Call blocking on now or turn it on later. After pressing Now or Later, you are given the option to set other features.

7. Press Ye s or No. Once you have gone through all features you press OK.

3. Follow the set up wizard

Tip

When prompted to select OK you can press the

button in the

centre of the keypad if you prefer.

Set up

Please set the

date and time to

start using your

telephone

Save Back

Set up

Time

HH:MM

AM/PM

Set up

Turn on

BT Call Blocking?

Now Later

Quick set-up guide

4. Go!

Your Advanced Phone is now ready for you to use

• For instructions on making a call, go to page 19.

• For help personalising your phone’s settings, go to page 44.

• For instructions on using the answer machine, go to page 36.

• For instructions on Call Blocking, go to page 23.

Or, you may nd the answer in the Help section on page 59 or see our online frequently asked

questions at bt.com/producthelp

If you need to call the Helpline, please read the Help section on

pages 59-61 rst. It contains

troubleshooting tips for common problems and frequently asked questions. If you still need some help, call the Helpline on 0800 145 6789*.

Tip

If you call the Helpline for advice, it’s a good idea to call using another phone so you can follow any instructions using your Advanced Phone.

* Calls made from within the UK mainland network and mobile networks are free. International call costs may vary.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Contents

4 Quick set-up guide

14 Getting to know your phone

- Handset buttons 16 Handset display

- Calls list indicators 17 Finding your way around

your phone

18 Base buttons

19 Using the phone

- To switch the handset o

- To switch the handset on

- Make an external call

- Preparatory dialling

- End a call

- Call timer

- Receive a call

- Call Waiting 20 Mute

- Incoming speech / Handsfree volume

- Make a handsfree call

- Answer a call handsfree

- Switch to handsfree during a call

21 Redial

- Redial a number

- For compatibility with BT 1571 (or another voicemail service)

22 Keypad lock

- Turn the handset ringer on or o

- Find handset (Paging)

23 Call control settings

- Block nuisance calls (BT Call Blocking)

24 Switch BT Call Blocking on/o

- Personalise your announce message

25 How do you accept, block or

send a call to the answer phone?

- The Block button

26 How do I change the dierent

BT Call Blocking modes?

- Custom mode

- Here’s how to customise settings for certain types of call

27 What happens when you allow a

number (caller)

- What happens to my VIP numbers?

- What happens when you block a number (caller)

- Calls that are always allowed

- How to add numbers straight to your Blocked and Allow lists

28 To ad d a n um be r to th e bl ock l is t

- To block numbers by area code

- To add a number to the allow list or to unblock a number

Contents

- Deleting your blocked and allowed lists

29 Do not disturb

- Set-up Do not disturb

- Outgoing calls

- Set Outgoing calls control

30 Assign VIP status to a contact

34 Caller display and the Calls List

- Caller Display

- Calls list

- Missed call notication

- View and access options in the Calls list

35 Save a Calls list entry to

your contacts

31 Contacts

- Store a contact

- Delete an entry in or the entire Calls list

- Character map

- Entering names

- View/dial a contact

32 Edit a contact

- Delete selected or all contacts

- View the contact memory status

- To enter a pause in a contact number

- To enter a recall in a contact number

36 Answer machine

- Using the answer machine from the handset

- Switch the answer machine on

or o and set the answer mode

- Outgoing messages

- Record your own outgoing message

37 Play the current

outgoing message

- Reinstate the pre-recorded

33 Speed dial

- Save a Speed dial entry

- Dial a Speed dial entry

- Edit a Speed dial entry

- Delete a Speed dial entry

outgoing message

- Record a memo

- Ring delay

- Set the ring delay

38 For compatibility with BT 1571

(or another voicemail service)

- Set the maximum message length

- Set the message alert on or o

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Contents

- Call screening via the handset or the base

- Turn call screening on or o

39 Using call screening

- Message playback using the handset

40 Delete a message or delete all

old (played) messages

- Save a number in the answer phone message list to your contacts

- Send a text to a number in the answer phone message list

41 Using the answer machine from

the base

- Switch the answer machine on

or o

- Message playback using the base

- Delete all old (played) messages

- Remote access

- Set the remote access PIN for

the rst time

42 Change the remote access PIN

- Turn remote access on or o

- If you forget to switch on your answer machine

43 Operating you answer

machine remotely

44 Settings

- Handset settings

- Turn the alert tones on or o

- Turn the handset tones on or o

- Change the handset display contrast

- Change the handset name

45 Change the call settings

(Auto answer, Auto end call, Auto join and First ring)

- Base settings

- Set the base ringtone melody and volume

- PBX access code

- Set a PBX access code

46 Change the system PIN

- Reset the handset or base settings

47 Clear the handset and base

user data

48 Alarm

- Set an alarm

- Stopping the alarm when it

goes o

49 BT Calling Features

- Pre-stored numbers in the Calling Features menu

- Using Call Diversion: set up, cancel or check status

50 Cancel Ringback

- Using Call Waiting

55 Menu map

59 Help

51 Text messaging

- Register to the text messaging service

52 Send a text message

- Receiving text messages

53 Using additional handsets

- Register an additional handset

- Registering another make of handset to your Advanced Phone base

- De-register a handset

54 Make an internal call

between handsets

- Transfer a call

- Hold a 3-way call

62 General information

- Replacing the handset batteries

- Safety 63 Cleaning

- Environmental 64 How to recycle your equipment

- Radio Equipment Directive Declaration of Conformity

- Guarantee

66 Technical details

- Recall (R)

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Getting to know your phone

Handset buttons

Menu/Left option

Press to enter the main menu,

access sub-menus and conrm

options shown on the display above the button.

Up navigation button

Press to enter the ring volume control. Move through menu options. Increase volume.

Contacts

Press to access stored Contacts.

Talk/Handsfree

In standby mode make and receive calls. In talk mode switch handsfree

on or o.

Down navigation button

Press to enter the Calls List. Move through menu options. Decrease volume.

1 to 9 Speed dial buttons

In standby, press and hold to dial a saved speed dial number.

Press and hold to turn handset

ringer on or o.

Press to enter a space.

Getting to know your phone

Call Block

In idle mode, press to enter the Call Control menu. When receiving a call, press to send the call to the answer machine, or during a call, press to end the call. If you have subscribed to a Caller Display Service and the Caller ID is displayed, the number will be blocked and added to the blocked numbers list, see page 23.

Right option

Press to conrm the option displayed on the screen above the button, delete or go back to the previous screen. In answer machine mode, deletes the current message playing. From the home screen press to scroll through your calls history.

R (Recall)

For use with BT Calling Features and when

connected to a switchboard/PBX.

In idle mode, press to access a high-lighted event e.g. missed calls, answer phone messages and text messages on the display.

End call/on or o

End a call or press and hold to turn handset

on or o.

Press to return to home screen when not on a call.

Press and hold to lock or unlock the keypad.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Getting to know your phone

Handset display

Shows how much charge is left

on the handset. Scrolls when charging.

Empty frame ashes when

battery needs recharging.

On – missed call(s) in the

Calls list with number of calls displayed.

On – answer machine

message(s) received with number of messages displayed.

On – text message(s) received

with number of messages displayed.

Mute/Unmute indicates when

Mute is on or o.

On – alarm is set.

Flashing – alarm time has been

reached. O – alarm o.

The keypad is locked.

Handset ringer is switched o.

Calls list indicators

= outgoing call made = incoming call received = missed call

= caller left a voice message

Calls

714

Handset 1

12:06pm

Handset name

Getting to know your phone

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Your new phone’s menu is easy to navigate. Each menu has a list of options, which you can see on page 55.

When the handset is switched on and at the home screen

1. Choose menu by pressing the Left option button

2. Use the

buttons to scroll through the available menu options.

3. When the menu you want is on the screen, press the Left option button

4. Use

or to scroll through

the available menu options. To go back, press the Right option

button

To return to the home screen menu, press

. If you don’t press anything for 60 seconds, the handset will automatically return to the home screen.

Finding your way around your phone

Left option button

Press to select the option displayed on the screen above the button or to

conrm entry.

Navigation buttons

Scroll up or down through the menu options.

Right option button

Press to select the option displayed on the screen above the button or to go back a step.

Calls

Getting to know your phone

Base buttons

Answer on/o

Press to turn the answer machine on

or o. When it’s set to

on, ‘On’ will light up.

Find

Press to ring all registered handsets. This is helpful for

nding missing

handsets. There’s more about this on page 22.

- Volume +

Decrease or increase the speaker volume during playback or in idle mode and the call screening volume during call screening.

Play/Stop

Light on the button

will ash when you

have a new message. Press to play messages. Press to stop messages

during playback.

Delete

Press once to delete a message when you’re playing it. If the Delete button is pressed in idle mode, the base will announce “To delete all old messages, press Delete”. If Delete is pressed within 3 seconds then all old messages will be deleted.

Skip

During playback, press to skip back to previous message.

Skip

During playback, press to skip forward to next message.

Using the phone

To switch the handset o

1. Press and hold until the

handset turns o.

To switch the handset on

1. Press and hold handset turns on.

Make an external call

1. Press

2. When you hear the dial tone,

enter the number.

Preparatory dialling

1. Enter the number rst. If you

make a mistake select Clear by pressing the Right option button to delete the last digit.

2. Press

End a call

1. Press call and add the caller’s number to the blocked numbers list, see page 30 (only blocks if the number is available and if you’ve subscribed to a Caller Display service).

Call timer

Your handset will automatically time your outgoing and incoming calls. The handset shows the length of time both during and for a few seconds after your call.

to dial.

. Or, press to end the

until the

Receive a call

When you receive a call, the phone rings and the display shows Incoming call and a caller display service, the display shows the caller’s number if it’s available or the caller’s name if it matches an entry stored in your contacts list.

1. To accept the call press block the call, press

If you have subscribed to a Caller Display Service and if the number is displayed, the caller’s telephone number will be added to the blocked numbers list.

Call Waiting

If you’ve got a call waiting service and it is switched on, your phone will alert you to a second incoming call if you’re already engaged on an external call. To switch your call waiting service on

or o, see page 50.

1. You’ll hear the call waiting tone and if you also have caller display the display will show the number of the caller, or the name if it matches an entry in your contacts.

. If you’ve got

. Or to

, see page 25.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

Using the phone

2. Select Switch by pressing the Left

option button to answer the new call

and your rst caller is put on hold.

3. Select Switch to toggle between the two callers.

4. Press

to hang up the current call.

Mute

During a call, you can talk to someone nearby without your caller hearing.

1. During a call, select Mute by pressing the Right option button. The display shows Call muted and your caller can’t hear you.

2. Select Unmute to return to your caller.

Incoming speech / Handsfree volume

During a call, you can adjust the handset incoming speech or

loudspeaker volume. There are ve

levels. Incomimg speech default Level is 4 and loudspeaker default is Level 3.

1. Press

or to increase or

decrease the volume. The rst press

will present the Call volume screen so you can see the current volume level. Subsequent presses will change the volume, you will hear the volume level with each press.

Make a handsfree call

Handsfree lets you talk to your caller without holding the handset. It also means anyone in the room can listen to the call as well.

1. Enter the number then press is displayed. You hear your

twice. call over the handset loudspeaker. Press the earpiece and the loudspeaker.

2. Press

to switch the call between

to end the call.

Answer a call handsfree

When the phone rings:

1. Press

after the call has been answered. The call is transferred to the handset loudspeaker.

If Auto Answer is set to o (the

default setting), you will need to

twice.

press

Switch to handsfree during a call

1. During a call, press

to put the

call on the loudspeaker. To switch

handsfree o and return the call to

the earpiece, press

again.

Using the phone

Redial

Telephone numbers that you’ve called are saved in the Calls list. There isn’t a separate redial list, all calls are saved in the Calls list. The Calls list holds up to 50 incoming (missed and answered) calls and 30 outgoing calls. There is no direct redial button, you need to enter the Calls list to redial a number.

Redial a number

1. Press

or select Calls. The most recent entry is at the top of the list. If there are no entries List empty will be displayed.

2. Press

or to scroll to and highlight the number you want to redial, press

. You can also save a number you’ve called to your contacts, delete a number you’ve called or delete all numbers from the Calls list, see page 35.

For compatibility with BT 1571 (or another voicemail service)

It’s advisable that you don’t use BT1571 if you’re using BT Call Blocking. If you’re not, and you want to use BT1571 or another voicemail service, then make sure the Ring delay is set for your answer machine to answer before the voicemail service. For BT1571, don’t set the Ring delay to more than 5 rings. See page 37.

If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp

+ 47 hidden pages