BRINKS BHS i 100 User Manual

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PRINTED IN CHINA.

User’s Manual

for the Brinks Home Security System by InGrid

Model # BHS i 100

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ink’s Home Security is a Registered Trademark of the Brink’s Network, Inc. InGrid is a Trademark of InGrid, Inc. All other trademarks in this manual are the proper

ties of their respective owners

SAVE THESE INSTRUCTIONS!

Place the following message in the “Important Notices” Section at the end of the manual. Note: please include the “recycle symbol” found below adjacent to the text.

Rechargeable Nickel-Metal-Hydride Batteries Must Be Recycled or Disposed of Properly

NI-MH 2004K

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Rechargeable Nickel-Metal-Hydride Battery Warning

• This equipment contains a rechargeable Nickel-MetalHydride battery.

• Nickel is a chemical known to state of California to cause cancer.

• The rechargeable Nickel-Metal-Hydride battery contained in this equipment may explode if disposed of in a fire.

• Do not short-circuit the battery.

• Do not charge the rechargeable Nickel-Metal-Hydride battery used in this equipment in any charger other than the one designed to charge this battery as specified in the owner's manual. Using another charger may damage the battery or cause the battery to explode.

Additional Battery Safety Precautions

Caution! To reduce the risk of fire or injury to persons by the battery, read and follow these instructions:

1. Use only the Uniden battery pack specified in the owner's manual.

2. Do not dispose of the battery pack in a fire.The cell may explode. Check the Nickel Metal Hydride battery disposal package insert for disposal instructions.

3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause damage to the eyes or skin.It may be toxic if swallowed.

4. Exercise care in handling the battery in order not to short the battery with conducting materials such as rings, bracelets, and keys.The battery or conductor may overheat and cause burns.

5. Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the owners manual provided for this product.

6. Observe proper polarity orientation between the battery pack and

battery charger.

Consumer Information

FCC Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept an

y interference received, including interference that may cause undesired operation.

FCC Part 15 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If interference generated by this unit is suspected, call Brink’s Customer Care at 1-800-445-0872.

If this equipment does cause har

mful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient the radio/television antenna;

• Move the television or receiver away from the unit.

• Plug the unit and the TV/radio receiver into different outlets, i.e. not on the same circuit breaker.

• Contact Brinks Home Security or an experienced TV/Radio technician for additional suggestions.

• Review additional instructions on www.mybrinks.com.

Part Number SE 430; FCC ID: S9PSE430 P

t Number BK 410;

FCC ID:

S9PBK410 Part Number IS440; FCC ID: S9PIS440 Part Number BS450; FCC ID: S9PBS450

A Part 68

This equipment complies with P

art 68 of the FCC rules and requirements adopted by the ACTA.

On the outside of this equipment is a label that contains

, among other information, a

product identifier in the f

mat US:AAEQ##TXXXX.

If requested, this n

umber must be

provided to the telephone company The REN (Ringer Equivalence Number) is used to determine the number of devices that

y be connected to a telephone line

. Excessive RENs on a telephone line may result in

the de

vices not r

inging in response to an incoming call.

In most b

ut not all areas

, the sum of RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to a line

, as deter

mined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the f

ormat US:AAAEQ##TXXXX. The digits represented by

## are the REN without a decimal point (e

.g.

03 is a REN of 0.3).

or ear

lier products

, the

REN is separ

ately shown on the label.

t Number SE 430; ACTA Registration Number: US:S9PAL01BSE430

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This equipment is designated to be connected to the telephone network or premises wiring using a compatible modular jack (RJ31X) which is part 68 compliant.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

If this equipment (Model BHS i-100) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could aff

ect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment (Model BHS i-100), for repair or warranty information, please contact Brinks Home Security Customer Care at (800) 445-0872 or visit www.mybrinks.com and select the Frequently Asked Questions link. If the equipment is causing har

m to the telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved. Connection to party line service is subject to tariffs. Contact the state public utility

commission, public service commission or corporation commission for information. This equipment m

ust not be used on party lines.

This equipment is hearing aid compatib

le.

ii 47

Alarm Permits

Your local municipality may require you to obtain an alarm permit before you can operate the Brink’s Home Security system. Please contact your city or county police department to determine the requirements in your area. For more information, visit www.mybrinks.com.

Caution

To ensure proper operation, this equipment must be installed according to the installation instructions. To verify that the equipment is operating properly and can successfully report an alarm, this equipment must be tested immediately after installation, and periodically thereafter, according to the enclosed test instructions.

Caution

In order for "alarm dialing equipment" to be able to seize the phone line to report an alarm or other event when other customer equipment (telephone, answering system, computer modem, etc.) connected to the same line is in use, "alarm dialing equipment" must be connected to a properly installed RJ31X jack. The RJ31X jack must be connected in series with, and ahead of, all other equipment attached to the same phone line. Series installation of an RJ31X jack is depicted in the figure below.If you have any questions concerning these instructions, you should consult your telephone company or a qualified installer about installing the necessary jack and alarm dialing equipment for you.

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DSL service

If you convert your telephone line to a high-speed data format (such as DSL), it could affect the ability of the security system to transmit signals to the Brink’s Monitoring Center. If you have switched to such a service, you should immediately conduct the Siren and Transmission Test described on page 25. If the test is not successful, call Brink’s Customer Care at 1-800-445-0872. Brink’s may need to install a filter provided by

your DSL company to restore communication.

However, because of the nature of DSL service you should be aware that, even with this filter installed, the system will not be able to communicate with the Brink’s Monitoring Center any time that your telephone is in use or off the hook. For more information, visit

www.mybrinks.com.

Additional Questions?

If you have other questions about the system, please contact Customer Care at 1-800-445-0872 or write:

Brink’s Home Security Customer Care Department 8880 Ester Boulevard Irving, TX 75063

www.mybrinks.com

Warranty Information

This manual does not create any additional expressed or implied warranties.

Important Notices

UL Information

This system is capable of providing either Grade A or Grade B service for residential burglary. If configured to Grade B, performance of a weekly test as indicated in this manual is necessary. Contact Brink’s for more details on your particular installation. Accessories which do not bear the UL mark have not been investigated with this system by Underwriter’s Laboratories, Inc.

iii

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6. What taxes do I have to pay?

Taxes vary from region to region. Most states require the collection of a sales tax on the equipment you purchase. Some states require an additional service tax on the installation, monitoring, and repair services you receive. Also, unless you own Protective Equipment, Brink’s will bill you once a year for the property tax assessed by your local taxing authority. This tax is generally less than $15.

7. Do I pay for service calls and repairs?

Repair service during the first 90 days is free of charge. After the first 90 days, we charge for labor. If you prefer, you can purchase a service plan from Brink’s, to continue to receive free repairs after the first 90 days.

Normal service hours are 8:00 AM to 5:00 PM, Monday through Friday. A premium rate is charged for service calls on weekends, holidays, or after hours.

Repairs and Upgrades

1. Can I make an appointment for a service call?

Our service center schedules service calls for the morning or afternoon of a specific day. Morning service calls occur between 8:00 AM and 12:00 PM. Afternoon calls occur between 12:00 PM and 4:00 PM.

2. Can I have additional equipment installed at a later date?

Yes, additional equipment may be installed. You will be charged for the installation and for the service call. If you choose to have the equipment installed initially, however, you will not be charged for a service call. You can learn more about the wide variety of additional equipment that is available at

www.mybrinks.com.

Table of Contents

Consumer Information.............................................................................................................i

FCC Notices ...............................................................................................................................i

Welcome ..................................................................................................................................2

How to Avoid False Alarms ....................................................................................................3

The Brink’s Home Security System by Ingrid ....................................................................4

Standard Equipment .................................................................................................................4

Optional Equipment ...................................................................................................................6

Optional Features ......................................................................................................................7

The Parts of the Keypad .........................................................................................................8

Message

Window ……………………........................................................................................9

Emergency Keys ......................................................................................................................10

Using the Grid Extender ...........................................................................................................11

Using the Keypad .....................................................................................................................11

Grid Identification Card ............................................................................................................11

User Codes.................................................................................................................................12

Entering and Exiting ...............................................................................................................12

Designated Doors ......................................................................................................................12

Entry Dela

y ...............................................................................................................................12

Exit Delay .................................................................................................................................12

Turning the System On .........................................................................................................13

The Four

“On:” Modes ..............................................................................................................13

Turning the System On in Normal Mode ..................................................................................14

Turning the System On with Motions

Tur

ned Off Mode ...........................................................14

Turning the System On with Motions Turned Off / Instant Mode ..............................................15

Turning the System On in Instant Mode ...................................................................................15

urning the System On When It Is Not Ready .........................................................................16

Turning the System Off .........................................................................................................18

ning the System Off

When No Alar

ms Are In Prog

ress ......................................................18

urning the System Off and Canceling an Alarm .....................................................................18

ning the System Off

Without Canceling an Alar

..............................................................19

What to Do in an Actual Emergency ........................................................................................19

ning the System Off After an Alar

m in

our Absence ..........................................................20

System Options .....................................................................................................................21

w to Bypass a Zone .............................................................................................................21

How to Turn the Door Chime On or Off ....................................................................................22

w to Add an A

uxiliar

y Code ..................................................................................................22

How to View Alarm Memory .....................................................................................................23

w to Delete an A

uxiliary Code ..............................................................................................24

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2. What if I move within the initial term of my contract?

You may have the system moved to another residence, provided we service the area and you pay the applicable move charge. The new owner of the home may take over the system by signing a new agreement and paying our current reprogramming fee. This will release your from the remaining contract obligations. If the new owner does not wish to take over the system, and you do not choose to move the system, you will be responsible for the original contractual obligation.

3. Do I own the system?

If you paid the connection fee only, Brink’s owns the alarm system. If you paid the additional purchase charge, you own the system. If you purchased the system, your installation work order will show a separate “Purchase Fee” of usually an additional $500.

4. Will I receive a discount on my insurance for having a security system installed?

Most homeowner’s policies offer discounts to policy holders with security systems. Contact your insurance company for more information. The Certificate of Installation that your installer provided can be used to provide proof to your insurance company that the installation took place.

5. How do I receive credit for referring another customer?

If you refer a new customer to Brink’s, and that customer has a Brink’s Home Security system installed, you will receive one month of monitoring free. Please have the person you referred write your name and telephone number in the space provided at the bottom of their contract. Contact Brink’s Customer Care at www.mybrinks.com or call 1-800-445-0872. Your account will be credited within 60 days of the installation date.

System Testing ...................................................................................................................25

Siren and Transmission Test ....................................................................................................25

Testing All Burglary Sensors ....................................................................................................26

Testing the Smoke Detector......................................................................................................27

Testing the Doors and Windows Only ......................................................................................27

Testing With Not Ready Zones .................................................................................................29

Trouble Messages ..................................................................................................................30

No AC Power Indication ...........................................................................................................31

Low Battery Indication/Replacing Battery ................................................................................32

Replacing the Batter

y in the Keypad/Grid Extender ................................................................33

Communication Problem Indication .........................................................................................34

Line Cut Indication (Optional Feature) .....................................................................................35

Upload/Do

wnload Failure ........................................................................................................35

Zone Trouble Indication ............................................................................................................36

Component Failure ..................................................................................................................36

Call Brink’s Indication ...............................................................................................................36

Siren Failure Indication ............................................................................................................36

Cleaning the Smoke Detector ..................................................................................................37

You Trigger an Alarm while Cleaning the Detector ................................................................37

Service the Detector Every Two Years .....................................................................................37

Setting the Clock ...................................................................................................................38

Emergency Evacuation Plans ..............................................................................................38

Questions and Ans

wers ........................................................................................................40

Gener

al Use of the System ......................................................................................................40

Codes and Code

Words ...........................................................................................................41

Alarms and Emergencies .........................................................................................................42

Emergency Contacts ................................................................................................................43

Financial Questions .................................................................................................................43

Repairs and Upg

rades .............................................................................................................45

Additional Questions?...............................................................................................................46

arranty Information ............................................................................................................46

Important Notices ..................................................................................................................46

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Welcome

Thank you for choosing Brinks Home Security®. We appreciate you choosing us as your Home Security provider, and are confident you will appreciate the many advanced features and benefits of Brinks Home Security with the innovative InGrid Security technology.

The new InGrid Home Protection technology delivers the ultimate in safety and security like no other system through its unique digital wireless technology. Each keypad and grid extender you now own together creates your own private “grid network” that is almost impossible for burglars to defeat. With no central control box to easily disable, with its ability to work even when your home’s power goes out, InGrid offers complete protection when used in conjunction with its advanced window and door sensors.

To get the most out of your new system, please take the time to read this manual. It describes the components of the system, some of the great new features you may not have expected, and tells you how to use the keypad.

What’s more, this manual also tells you what to do in the event of an alarm.

Please be sure to read your Customer Emergency Information Schedule so that you will have a clear understanding of Brink’s procedures if you should have an alarm.

Need questions answered? Visit

www.mybrinks.com or call Brinks’ round-theclock Customer Care at 1-800-445-0872. We look forward to providing you with unprecedented service, security and ease of mind.

Emergency Contacts

1. Who should I list as an emergency contact?

You should list people who live fairly close to you and who usually know where you are and how to contact you. Ideally, at least one of your contacts should have keys to your house and permission to authorize service in your absence.You can change your list of emergency contacts by logging on to the Update My Alarm Contacts List at

www.mybrinks.com or by calling Brink’s Customer

Care at 1-800-445-0872.

2. What should I tell my emergency contacts?

First of all, be sure to tell them that they are one of your emergency contacts. Tell them that, after the emergency agencies are notified, Brink’s may attempt to reach them when there is an alarm at your house. Discuss what action you would like them to take if this happens.You should also tell your emergency contacts if they have your permission to authorize service of the system in your absence.

On occasion, representatives of an emergency agency may ask your emergency contact to meet them at the house with the house keys. Emergency contacts, however, should

never attempt to

investigate an alarm independent of the authorities.

3. How do I change my emergency contacts?

Log on to the Update My Alarm Contacts List at www.mybrinks.com or call Brink’s Customer Care. Be prepared to give your code word and provide the updated information.

Financial Questions

1. Who pays false alarms fines?

Because the vast majority of false alarms are outside of Brink’s control, we require you to be responsible for all of your false alarm fines.

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4. If I go away on vacation, should I give my master code to my neighbor who takes care of the house?

It is best not to give out your master code or code word. Instead, you can program an auxiliary code for your neighbor to use. See the instructions on page 23. You can also add an auxiliary code word by calling Brink’s Customer Care at 1-800-445-0872. Be sure to give your emergency contact(s) a telephone number where you can be reached while you are away.

Alarms and Emergencies

1. If there is an alarm, does the system reset?

Yes, as long as there are no additional alarms after the system stops sounding. The system resets itself approximately five minutes later.

However, if a fire alarm is activated, the siren will sound

continuously until you enter your user code.

2. What happens if my telephone line is cut?

If you purchased the optional Line Cut feature, the siren sounds or the keypad beeps within about a minute of the time the line was cut. The system can still sound an audible alarm but the Monitoring Center will not receive an alarm signal until the line is restored.

3. If the power goes out at my house, will my alarm system still work?

Yes. Each keypad and grid extender has a battery that can provide back-up power for up to 24 hours. Once the electrical power to your home is restored, the batteries recharge automatically. Like all batteries, these will eventually need to be replaced.The keypad will alert you with the “low batt” indictor. To replace a battery refer to page 33 for the grid extender or keypad.For the window or door sensors, call Brink’s Customer Care at 1-800-445-0872 to schedule a service call. If you purchased an extended service plan, there will be no charge for this service.

How to Avoid False Alarms

Numerous false alarms can affect the quality of your monitoring service. They can also result in fines from your local municipality. To avoid false alarms, follow these simple tips:

1. Be sure that everyone in your house knows how to use the alarm system. Everyone should know a user code and the code word. You can use the interactive keypad at

www.mybrinks.com to

practice turning the system on and off without causing an alarm.

2. If you cause an alarm accidentally, cancel it by entering your user code and pressing the CANCEL key. (See page 18.)

3. Test the system every week, following the instructions beginning on page 25. If you discover any problems, promptly notify Brink’s Customer Care at 1-800-445-0872.

4. If there was an alarm on the system, and you do not know why it happened, contact Brink’s Customer Care immediately. You may also review the system’s alarm history at

www.mybrinks.com.

5. If you are going to do any kind of work at your home that will create a large amount of dust, (such as fumigation), completely cover the system’s motion detectors and smoke/heat detectors. Be sure to remove the covers when you are finished.

6. If you know that the motion detector is causing false alarms, you can still turn the system on, while the motion detector is turned off. See the instructions on page 14 (Turning the System On with Motions Turned Off Mode). Promptly notify Brink’s Customer Care to correct the problem.

7. If you get an indoor pet after the system is installed, contact Brink’s Customer Care. The system’s motion detector may need to be adjusted so that your pet does not cause a false alarm.

8. Motion detectors can detect the movement of balloons, plants, curtains, and other common household objects. Be sure that air currents cannot move these items into the area covered by the motion detector.

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+ 21 hidden pages

BRINKS BHS i 100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual