16
7.3 The operating logistic of shift between Silent, Smart and Powerful mode: the default
setting in factory is in Smart operating mode.
If you choose the Silent, the heat pump will just operate at silent and smart mode.
If you choose the Smart mode, the heat pump will just operate at Smart and Powerful mode.
If you choose the Powerful mode, the heat pump will just operate at powerful mode.
8. Malfunction and Trouble shooting
8.1 Error code display on LED wire controller
Faults
Remark
Reason Solution
Sensor error inlet water temperature PP01 The sensor is open or short circuited Check or replace the sensor
Sensor error outlet water temperature PP02 The sensor is open or short circuited Check or replace the sensor
Sensor error heating condenser PP03 The sensor is open or short circuited Check or replace the sensor
Sensor error gas return PP04 The sensor is open or short circuited Check or replace the sensor
Sensor error ambient temperature PP05 The sensor is open or short circuited Check or replace the sensor
Sensor error gas at the condenser output PP06 The sensor is open or short circuited Check or replace the sensor
Frost protection in winter PP07
Ambient temperature or water inlet temperature
is too low
Protection from cold temperatures PP08
Ambient temperature or water inlet temperature
is too low
Cooling pipe temperature too high protection PP10 Check the system
High pressure error EE01
1. Too much refrigerant,
2. Too high water or environment temperature,
3. Operating frequency is too high,
4. Motor failure
1. Drain excess refrigerant,
2. Clean air heat exchanger,
3. Check and reconnect the electrical cables
from the high pressure switch,
4. Replace the high pressure switch.
Low pressure error EE02
1. Not enough refrigerant,
2. Insufficient flow,
3. Dirty filter,
4. EEV failure,
5. Fan motor fault,
6. Low pressure switch failure
1. Check that there are no gas leaks, have a
specialised company change add refrigerant,
2. Clean air heat exchanger,
3. Replace the filter,
4. Check and reconnect the electrical cables
from the low pressure switch,
5. Replace the low pressure switch
Impaired water flow
EE03or
„ON“
Weak flow of water, flow in the wrong direction
or flow switch failure
1. Make sure the water flow is sufficient
2. Make sure the water flow switch is connected
correctly
3. Check the wiring to the water flow switch
4. Replace with a new water flow switch.
The water temperature is heated above the
temperature in heating mode
EE04 The water flow is insufficient, or there is no water
1. Check and repair pump
2. Clean water pipe system
3. Check the water flow switch
Failure of exhaust gas temperature sensor EE05
1. Defrosting is not working properly,
2. Insufficient gas,
3. The throttle device is jammed,
4. Weak flow of water
1. Manual defrost,
2. Refill the gas,
3. Replace the throttle device
4. Check the water pump
Regulator fault EE06
1. Electrical connection is not working properly
2. Regulator fault
1. Check or replace cable
2. Restart power
3. Replace the regulator
Compressor check EE07 The compressor downstream is too high
Turn off the heat pump for 10 seconds and
then turn it on again
Communication error between the cable
controller and the instrument panel
EE08
1. Bad cable connection,
2. Control error
1. Check or replace the connecting cable,
2. Turn off the heat pump for 10 seconds and
then turn it on again, or replace the controller
Communication error between the instrument panel and control panel
EE09 Bad cable connection
Reconnect the cables or replace
the instrument panel
Protection against high voltage EE10 The voltage is too high. Check the power supply
IPM module protection EE11 Bad or corrupted data
Turn off the heat pump for 10 seconds and
then turn it on, or replace the instrument
panel
Protection against too low voltage EE12 The voltage is too low.
Check the power supply
Protection against overcurrent EE13
The voltage is too low,
the heat pump is overloaded
1. Check the power
2. Make sure the water temperature is not
too high