Getting Started Guide
accessories
accessories:
www.motorola.com
support:
www.motorola.com/support
Right Soft Key
Left Soft Key
Mini USB Connector
Make & answer calls.
Press from the home screen
to see a list of recent calls.
Turn on & off, hang up,
exit menus.
Call Key
End Key
Microphone
Charge your phone.
2.5mm Headset Connector
Scroll through lists & menus.
Navigation Key
Select menu options.
Center Key
Go handsfree or listen
to the FM Radio*.
Performs the action on the
bottom left of the display.
Performs the action on the
bottom right of the display.
* FM Radio provided on W172 only.
N
P
S
s
Earpiece
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å
Menu
Phonebook
Service Provider
2008/10/3110:30
New
Message
Signal
Strength
Roaming
Missed
Call
Battery
Level
Alarm
Headset
Active
Ring
Style
Call
For ward
congratulations! your phone FM radio calls
congratulations!
Congratulations on your purchase of the stylish
Motorola W165/W172 phone. Whether you’re a talker
or a texter, your phone does it all.
We’ve crammed all the main features of your phone
into this handy guide, and in a matter of minutes
you’ll see just how easy your phone is to use. So, go
on, check it out. Browse the menus and press Option to
see more. You may be surprised at what you discover.
If you’d like even more information about how to use
your new phone, visit
Note: Your phone may not appear exactly as the
images in this manual. However, all key locations,
sequences, and functions are the same.
Caution: Before using your phone for the first time,
please read the important legal and safety
information on the back of this guide.
www.motorola.com/support
your phone
tips & tricks
do it faster from the home screen
see recent calls
Press N.
use application shortcuts
Press the navigation keyS up, down, left or right.
To choose the applications you want to access, press
Menu > w Settings > Shortcut
.
go to your phonebook
Press
Phonebook
(right soft key).
access voicemail
Press and hold 1.
change ring style
Press and hold *.
lock/unlock keypad
To lock, press and hold #. To unlock, press
To set an automatic lock, press Menu > w Settings
> Phone settings > Keypad lock.
Unlock
then #.
calls
it’s good to talk
make & answer calls
To make a call, enter a number
from the home screen and
press
To answer a call when your phone rings or vibrates,
press
end a call
Press P.
adjust volume
You can adjust the volume during a call by pressing
S left or right. To mute a call, press Option > Mute.
emergency calls
To call an emergency number, enter the emergency
number and press
Your service provider programs emergency phone
numbers (such as 112 or 911) that you can call under
any circumstances, even when your phone is locked.
N.
N.
N.
Emergency numbers vary by country. Your phone’s
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
in-call menu
During a call, press Option to access the in-call menu.
From here you can mute the call, use the
speakerphone, write a message or look up contacts.
go handsfree
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear. To t u rn
the speaker on, during a call, press Option > Handsfree. To
turn the speaker off, press Option > Handsfree off.
You can also use an optional 2.5 mm wired headset to
go handsfree.
Note: The send/end key on wired headsets is not
supported on this phone. Use the
on the phone to answer and end calls.
N and P keys
more call features
features
make international calls
* twice to insert the international
Press
access code (shown as +). Then, press the keypad
keys to dial the country code and phone number.
set answer options
Answer a call by pressing any key:
w Settings > Call settings > Any key answer
Menu >
forward calls
Forward calls to another number:
w Settings > Call settings > Call forwarding
Menu >
restrict calls
Restrict outgoing or incoming calls:
w Settings > Call settings > Call barring
Menu >
When prompted, enter the unlock code (supplied
by your service provider) and press OK.
FM radio
listen to your favorite news or music program
Note: Available on W172 only.
1 Plug a 2.5 mm headset into your phone.
Note: The FM radio only works when the headset
is plugged in.
2 Press Menu > f Extras > FM.
To turn the radio on/off, press
To tune in a station, press
To scan available stations, press and hold
right. Repeat to go to more stations.
To adjust volume, press
To hide the radio, press Back.
s.
S left or right.
S left or
S up or down.
store favorite stations
When listening to the radio, press Option and select
Channel list to view and edit your preset stations, select
Manual input to enter a station or select Auto search to search
for stations and populate the list. To select a preset
station, press the number key for the station you
want.
menu map
e
Messaging
•SMS
• Voice mailbox
• Info service
s
Recent Calls
• All records
• Incoming calls
• Outgoing calls
• Missed calls
• Call duration
• Message counter
n
Phonebook
•Create
•View
•Search
• Storage status
• Speed dial
• Fixed dial
• Enable FDN
• Caller groups
• Delete all entries
•Copy
w
Settings
• Phone settings
• Display settings
• Network settings
• Call settings
• Shortcut
t
Ring Styles
• General
• Conference
• Outdoor
•Mute
•Customize
f
Extras
•BMI
• Countdown
• Stopwatch
•FM *
?
Office Tools
•Alarm clock
• Calendar
•To do list
• World clock
•Calculator
•Unit converter
• Currency
Q
Games
y
STK
This is a standard main menu layout. Your
phone’s menu may be a little different.
* W172 only
ore informatio
68xxxxx354-A
let’s go
1 Cover: 2 SIM:
3 Battery: 4
Charge: removing battery
5
basics
basics
here are some basics to get you started
turn it on & off
Press and hold P for a few
seconds to turn the phone on/
off.
menu navigation
From the home screen, press
the center key s or Menu (left
soft key) to open the Main
Menu.
Press the navigation key
down, left or right to highlight a
menu option.
s or Select (left soft key) to
Press
select the highlighted option.
Where available, press Option (left
soft key) to display more menu options.
S up,
home screen
keeping you up to date
The home screen displays when you turn on the
phone. Status indicators appear across the top of the
home screen:
Note: Your phone’s home screen may be different
from the one shown.
customize
go ahead, add your personal touch
ring styles & alerts
set a style
Choose your ring style.
Find it: Menu >
t Ring Styles > Style > s > Activate
set details
Choose your ringtones, alerts, volume levels,
reminders and more.
Find it: Menu >
t Ring Styles > Style > s > Personalize
set wallpaper, screen saver & more
Change the wallpaper, screen saver and color scheme
to one that makes you smile.
Find it: Menu >
> Wallpaper, Screen saver or Color schemes
Change the display contrast and back light timeout.
Find it: Menu >
or Back light
w Settings > Display settings
w Settings > Display settings > LCD contrast
phonebook personalize
phonebook
met someone new? save their number
save a contact
1 Enter the number on the home screen and press
Save.
2 Choose to save your contact to your SIM card or
phone memory.
3 Enter the contact name and press OK.
call a contact
1
Press
Phonebook
(right soft key) or
n Phonebook > View > All.
Menu >
press
2 Scroll through the list to highlight the contact.
3 Press N.
Tip: When a contact is highlighted, press Detail > Option
> Send message to send a text message to your contact.
transfer your contacts
If you want to transfer your contacts from your old
phone to your new phone, simply save all your
contacts to your SIM card on your old phone. When
you put the SIM card into your new phone, the
contacts will all be in your phonebook.
Note: W165 & W172 only store basic contact details
(name and number). Other details may be lost and
multiple numbers may be stored as multiple contacts.
speed dial
You can set up to eight phone numbers that you can
call with a single key press.
Note: Speed dial
To set a speed dial phone number:
n Phonebook > Speed dial
Menu >
To call a speed dial phone number, press and hold the
single-digit number from the home screen.
1 is reserved for voicemail.
messages
messages
sometimes it’s better 2 say it in a message
create & send a message
1 Press Menu > e Messaging > SMS > Write message.
2 Enter message text.
Tip: Press
# to switch text entry modes.
3 When you finish the message, press Option > Send.
receive a message
When you receive a new message, a notification
appears. Press Select to read the message immediately,
or press Cancel to save it to your inbox for viewing later.
Find it: Menu >
e Messaging > SMS > Inbox
enter text
When entering text, press # to switch text entry
modes:
•tap (
• eZi English ( )—Predictive text. Combines
á, Â or Á)—Press a key one or
more times to cycle through the letters and
numbers of the key you press. When you’ve got
the character you want, just press another key or
wait a second or two to move on.
single key presses and predicts each word as you
enter it. Just press each key once for each
character. For example, to enter home, press
4663. Press S up or down to scroll
through the possible words, press
capitalization.
•Numeric (
to enter numbers.
• Symbol—Press
When entering text, press
move on the next word. Press
punctuation. Press Delete to delete characters.
To set your default text entry mode: press
Menu >
Ã)—Easy one, press number keys
* to display a list of symbols.
0 to enter a space and
w Settings > Phone settings > Text input.
* to change
1 to enter simple
tools
tools
stay on top of things with these handy tools
calendar
Find it: Menu > ? Office Tools > Calendar
Scroll to the day you want and press
Add appointment to add an event or select View to see events
for that day.
When an event reminder occurs, press Ok to dismiss
it.
Tip: To see a summary of your calendar events and
add, edit or delete events, you can also use the to do
list - press Menu >
? Office Tools > To do list.
s. Select
alarm
Find it: Menu > ? Office Tools > Alarm clock
calculator
Find it: Menu > ? Office Tools > Calculator
Tip: To convert length/weight units or convert
currency, press Menu >
Currency.
? Office Tools > Unit converter or
legal & safety
0168
Product
Approval
Number
T he antenna(s) used for this trans mitter must not be co-located or
legal & safety
service & repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/support
care options. You can also contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
, where you can select from a number of customer
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR
DAMAGE.
Most battery issues arise from improper handling of batteries, and particularly
from the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
• Don’t let the phone or battery come in contact with water.
the phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have
them checked by your carrier or contact Motorola, even if they appear to be working
properly.
• Don’t allow the battery to touch metal objects.
stay in prolonged contact with the battery contact points, the battery could become
very hot.
• Don’t place your battery near a heat source.
phone or the battery. High temperatures can cause the battery to swell, leak, or
malfunction. Therefore:
•
Do
not
dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in high temperatures.
Excessive heat can damage the
Water can get into
If metal objects, such as jewelry,
DOs
• Do avoid dropping the battery or phone.
hard surface, can potentially cause damage.
• Do contact your service provider or Motorola if your phone or battery has
been damaged from dropping or high temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE
AND SAFEGUARDS.
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers.
see a message on your display such as
following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and retry charging it;
•
If the message remains, contact a Motorola Authorized Service Center.
Important:
non-Motorola batteries and/or chargers.
Warning:
leakage, or other hazard.
To aid consumers in identifying authentic Motorola batteries from
Motorola mobile devices are designed to work with Motorola batteries. If you
Motorola’s warranty does not cover damage to the phone caused by
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
Dropping these items, especially on a
Invalid Battery
or
Unable to Charge
, take the
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING
Proper battery disposal is not only important for safety, it benefits the environment.
Consumers may recycle their used batteries in many retail or service provider locations.
Additional information on proper disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
(in English only)
battery charging
Notes for charging your phone’s battery:
•
When charging your battery, keep it near room temperature. Never expose batteries
to temperatures below 0°C (32°F) or above 45°C (113°F) when charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteri es and charging systems have circuitry that protects the battery from
damage from overcharging.
Specific Absorption Rate Data
SAR Data
This model meets international guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the protection of all
persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR.
The ICNIRP SAR limit for mobile devices used by the general public is 2 W/kg and the
highest SAR value for this device when tested at the ear is ____ W/kg.
offer a range of functions, they can be used in other positions, such as on the body as
described in this user’s guide.
As SAR is measured utilizing the device’s highest transmitting power, the actual
SAR of this device while operating is typically below that indicated above. This is
due to automatic changes to the power level of the device to ensure it only uses
the minimum level required to reach the network.
While there may be differences between the SAR levels of various phones and at
various positions, they all meet the governmental requirements for safe exposure.
Please note that improvements to this product model could cause differences in
the SAR value for later products; in all cases, products are designed to be within
the guidelines.
The World Health Organization has stated that present scientific information does
not indicate the need for any special precautions for the use of mobile devices.
They note that if you want to reduce your exposure then you can do so by limiting
the length of calls or using a “handsfree” device to keep the mobile phone away
from the head and body.
Additional Information can be found on the websites of the World Health Organization
(
http://www.who.int/emf
Inc. (
http://www.motorola.com/rfhealth
1. The tests are carried out in accordance with international guidelines for
testing. The limit incorporates a substantial margin for safety to give
additional protection for the public and to account for any variations in
measurements. Additional related information includes the Motorola testing
protocol, assessment procedure, and measurement uncertainty range for this
product.
1 Please see the Safety and General Information section about body worn operation.
European Union Directives Conformance Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of
Directive 1999/5/EC
•
All other relevant EU Directives
2
In this case, the highest tested SAR value is ____ W/kg.
) or Motorola,
).
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
Number from your product’s label in the “Search” bar on the Web site.
www.motorola.com/rtte
. To find your DoC, enter the Product Approval
Software Copyright Statement
The Motorola products described in this manual may include copyrighted Motorola and
third-party software stored in semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software contained in the
Motorola products may not be modified, reverse-engineered, distributed, or reproduced in
any manner to the extent al lowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent applications of Motorola or
any third-party software provider, except for the normal, non-exclusive, royalty-free license
to use that arises by operation of law in the sale of a product.
1
As mobile devices
Safety and General Information
Safety Information
This section contains important information on the safe and efficient operation of
your mobile device. Read this information before using your mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory requirements in
your country concerning exposure of human beings to RF energy.
Operational Precautions
1
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions.
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use
a body-worn accessory supplied or approved by Motorola, keep the mobile device and its
antenna at least
Usi
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our Web site at:
1.5 centimeters (1 inch) from your body when transmitting.
ng accessories not supplied or approved by Motorola may cause your mobile device to
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Driving Precautions
The use of wireless phones while driving may cause distraction. Discontinue a call if you
can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and regulations on the use of these
products.
Responsible driving practices can be found in the “Smart Practice s While Driving” section in
this guide (or separate guide).
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains ch emicals or particles, such as grain dust, or metal
powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
032376o
Your battery or mobile device may require recycling in
032375o
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not throw your battery or mobile device in the trash.
Do not let your battery, charger, or mobile device get wet.
Listening at full volume to music or voice through a headset
may damage your hearing.
Batteries & Chargers
Caution: Improper treatment or use of batteries may present a danger of fire,
explosion, leakage, or other hazard. For more information, see the “battery use &
safety” section in the user’s guide.
Keep Your Mobile Device and Its Accessories Away From Small
Children
These products are not toys and may be hazardous to children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product is dropped on a h ard surface or receives a substantial i mpact. If glass breaks, do not
touch or attempt to remove. Stop using your mobile device until the glass is replaced by a
qualified service center.
Seizures/Blackouts
Some people may be su sceptible to epileptic sei zures or blackouts when exposed to flashing
lights, such as when playing video games. These may occur even if a person has never had a
previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing video games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the room,
take a 15-minute break every hour, and stop use if you are tired.
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
hearingsafety
(in English only).
www.motorola.com/
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
[Mar0108]
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC approval.
Applicable products bear the FCC logo, and/or an FCC ID in the format
FCC-ID
:WVBW172A on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
This device c omplies with pa rt 15 of the FCC Rules. Opera tion is s ubject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesi red
operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on , the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United States and
Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers,
messaging devices, and consumer and professional two-way radios (excluding commercial,
government or industrial radios) that operate via Family Radio Service or General Mobile
Radio Service, Motorola-branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and
sold for use with these Products (“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and Accessories
as defined above, unless
otherwise provided for
below.
Decorative Accessories
and Cases.
Decorative
covers, bezels, PhoneWrap™
covers and cases.
Monaural Headsets.
buds and boom headsets that
transmit mono sound through
a wired connection.
Consumer and
Professional Two-Way
Radio Accessories.
One (1) year
from the date of purchase by
the first consumer purcha ser of the product
unless otherwise provided for below.
Limited lifetime warranty
lifetime of owners hip by the first consumer
purchaser of the product.
Ear
Limited lifetime warranty
lifetime of owners hip by the first consumer
purchaser of the product.
Ninety (90) days
purchase by the first consumer purchaser
of the product.
from the date of
for the
for the
Products Covered Length of Coverage
Products and Accessories
that are Repaired or
Replaced.
Exclusions
Normal Wear and Tear.
normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting fro m misuse; (b) contact wi th liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories.
the use of Non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products.
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Communication Services.
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Defects or damage that result from: (a) improper operation, storage,
Products or Accessories with (a) serial numbers or date tags that have
The balance of the original warranty
or for ninety (90) days
returned to the consumer, whichever is
longer.
from the date
Periodic maintenance, repair and replacement of parts due to
Defects or damage that result from
Defects or damages resulting from service,
Defects, damages, or the failure of Products, Accessories or
Software
Products Covered Length of Coverage
Software.
Applies only to physical defects
in the media that embodies the copy of the
software (e.g. CD-ROM, or floppy disk).
Exclusions
Software Embodied in Physical Media.
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media.
media (e.g. software that is downloaded from the internet), is provided “as is” and without
warranty.
Ninety (90) days
date of purchase.
from the
No warranty is made that the software will
Software that is not embodied in physical
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limi ted to personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a back up prior to
requesting service.
How to Obtain Warranty Service or Other Information
USA Phones
Canada All Products
TTY
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
1-800-461-4575
1-888-390-6456
For
Accessories
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
and
Software
, please call the telephone number
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL
BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted Motorola software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be copi ed into, used in, and
redistributed with, the Products associated with such Motorola software. No other use,
including without limitation disassembly of such Motorola software or exercise of the
exclusive rights reserved for Motorola, is permitted.
Hearing Aid Compatibility with Mobile Phones
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the amount
of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box
or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special precautions for the
use of mobile phones. If you are concerned, you may want to limit your own or your
children’s RF exposure by limiting the length of calls or by using handsfree devices to keep
mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information:
http://www.who.int./peh-emf
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions . Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should not be disposed of
with household waste.
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste. These items should be disposed of in
accordance with the national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of Motorola
approved national recycling schemes, and further information on Motorola recycling
activities can be found at:
www.motorola.com/recycling
Disposal of your Mobile Device Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
“Perchlorate Material – special handling may apply. See
hazardouswaste/ perchlorate
.”
There is no special handling required by consumers.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Lock your device’s keypad where this feature is
available.
• Keep software up to date
patch or software fix for your mobile device which updates the device’s security, install
it as soon as possible.
• Erase before recycling
device prior to disposing of it or turning it in for recycling. For step-by-step instructions
on how to delete all personal information from your device, see the section entitled
“master clear” or “delete data” in this user’s guide.
•For information on backing up your mobile device data before erasing it, go to
www.motorola.com
Web page for “Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS
requirements of the FCC, certain Motorola mobile devices incorporate Assisted Global
Positioning System (AGPS) technology. AGPS technology also can be used in
non-emergency applications to track and monitor a user’s location—for example, to
provide driving directions. Users who prefer not to permit such tracking and monitoring
should avoid using such applications.
—Keep your mobile device with you and do n ot leave it where others
—If Motorola or a software/application vendor releases a
—Delete personal information or data from your mobile
and then navigate to the “downloads” section of the consumer
—In order to comply with emergency caller location
www.dtsc.ca.gov/
If you have further questions regarding how use of your mobile device may impact your
privacy or data security, please contact Motorola at
your service provider.
Smart Practices While Driving
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas -- for example,
handsfree use only. Go to
information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial
and redial.
attention off the road.
• When available, use a handsfree device.
additional layer of convenience to your mobile device with one of
the many Motorola Original handsfree accessories available today.
• Position your mobile device within easy reach.
access your mobile device without removing your eyes from the
road. If you receive an incoming call at an inconvenient time, if
possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving.
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic.
dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting.
conversations that can divert your attention away from the road.
• Use your mobile device to call for help.
number in the case of fire, traffic accident, or medical emergencies.*
• Use your mobile device to help others in emergencies.
accident, cr ime in progress, or other ser ious emergency where lives are in danger, call
911 or other local emergency number, as you would want others to do for you.*
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary.
hazard, a broken traffic signal, a min or traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number.*
FCC Regulations:
Changes or modi fications not expressly approved by the party responsibl
for compliance could void the user‘s authority to operate the equi pment.
* Wherever wireless phone service is available.
www.motorola.com/callsmart
If available, these features help you to plac e your call without taking yo ur
Make people you are talking with aware you are driving and suspend
If you see a broken-down vehicle posing no serious
privacy@motorola.com
, or contact
(in English only) for more
If possible, add an
Be able to
Rain, sleet,
Jotting down a “to
If you must make a call while moving,
Dial 911 or other local emergency
If you see an auto
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your p hone to the above address. If you need to return your phone for
repairs, replacement, or warranty service, please contact the Motorola Customer
Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and settings of your
service provider’s network. Additionally, certain features may not be activated by your
service provider, and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature availability and
functionality. All features, functionality, and other product specifications, as well as the
information contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing. Motorola reserves
the right to change or modify any information or specifications without notice or
obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark
Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola,
Inc. under license. All other product or service names are the property of their respective
owners.
© 2008 Motorola, Inc. All rights reserved.
Caution:
Changes or modifications made in the radio phone, not expressly approved by
Motorola, will void the user’s authority to operate the equipment.
Manual Number: 68xxxxx354-A
RF Exposure Information (SAR)
T his model device meets the government’s requirements for exposure to
radio waves.
T his device is designed and manufactured not to exceed the emi ssion
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commi ssion of the U.S . G ove rnment.
T he exposure standard f or wireless devices employs a unit of measuremen
known as the Specific Absorption Rate, or SAR. The S AR limit set by the
FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating
positions accepted by the F C C with the device transmitting at its highest
certified power level in all tested frequency bands. Although the SAR is
determi ned at the highest certified power l evel, the actual SAR level of th
device while operating can be well below the maximum value. This is
because the device is designed to operate at multiple power levels so as to
use only the poser required to reach the network. In general, the closer y o
are to a wi reless base station antenna, the lower the power output.
T he highest SAR value for the model device as reported to the FCC when
tested for use at the ear is 1.57 W/kg and when worn on the body, as
described in this us er gui de, is 1.57 W/kg (Body-worn measurements differ
among device models, depending upon available enhancements and FCC
requirements.)
While there may be differences between the SAR levels of various device
and at various positions, they all meet the government requirement.
T he FC C has granted an Equipment Authorization for this model device
with all reported SAR levels evaluated as in compliance with the FCC RF
exposure guidel ines. SAR information on this model device is on file with
the F CC and can be found under the Display Grant s ection of http://www.
fcc.gov/oet/f ccid after s earching on F C C ID: WV B W172A.
T his device is compliance with SAR for general population /uncontrolled
exposure limits in ANSI/IEE E C95.1-1999 and had been tested in
accordance with the measurement methods and procedures specified in
OET Bulletin 65 Supplement C.
F or body worn operation, this device has been tested and meets the F CC
RF exposure guidelines for use with an accessory that contains no metal
and the positions the handset a minimum of 1.5 cm from the body. Use of
other enhanc ements may not ensure compliance with FC C RF exposure
guidelines. If you do no t use a body-worn accessory and are not holding
the device at the ear, position the handset a minimum of 1.5 c m from your
body when the device is switched on.