Brightstar A936 User Manual

Contents

1. For your Safety ..........................................4

2. Mobile Phone Profile .................................7

3. Preparation before Use ..............................9

Install SIM Card .................................................................... 9

Install Memory card ........................................................... 10

Install Battery ..................................................................... 11

Charge Battery ................................................................... 12

Notices on using the battery .............................................. 13

PIN code ............................................................................. 14

4. Use of Menu Functions ............................ 15

File...................................................................................... 15

Contacts ............................................................................. 15

Call logs .............................................................................. 17

Message ............................................................................. 18

Camcorder .......................................................................... 19

Organizer ........................................................................... 19

ATV ..................................................................................... 20

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FM radio ............................................................................. 20

Browser .............................................................................. 21

Dialer.................................................................................. 21

Java .................................................................................... 21

Settings .............................................................................. 22

Connectivity ....................................................................... 24

Bluetooth ........................................................................... 25

WLAN ................................................................................. 25

Profiles ............................................................................... 25

Recorder ............................................................................. 26

Multimedia ......................................................................... 27

Calendar ............................................................................. 27

Facebook ............................................................................ 27

Twitter................................................................................ 28

Album ................................................................................. 28

5. Use of USB............................................... 28

6. Maintenance & Safety ............................. 28

After sales service .............................................................. 29

2

Charger and Adapter Safety ............................................... 29

Battery Information and Care ............................................ 29

General Notice ................................................................... 29

Troubleshooting ................................................................. 30

7. Abbreviations .......................................... 32

3

1. For your Safety

For your safety and proper use of the mobile phone, please
read the following guidelines carefully: Do not switch the
mobile phone on when close to chemical factory, gas station
or other explosive objects.

 During driving, please use headset for safety purpose;

unless otherwise in emergency, always stop the car on
roadside to have a call conversation.

 Because the use of the mobile phone can cause

interference in the aircraft, never use the mobile phone in
aircraft. The use of the mobile phone is dangerous and
illegal; do switch off the mobile phone before boarding.

 Pay special attention to the use of the mobile phone near

heart pacemaker, deaf-aid and some other medical
equipment, because the mobile phone can cause
interference with them.

 None-original factory’s accessories and parts will lose

guarantee.

 Do not dismantle the mobile phone without permission.

In case of failure, please contact the supplier as soon as
possible.

 Do not plug the charger into the mobile phone and charge

without battery. Always power off the mobile phone when
taking out the battery; otherwise the memory of the
phone may be damaged.

 When charging the mobile phone, always keep it in the

place with good ventilation, heat sink and away from

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flammable and explosive objects.

 In order to avoid demagnetization, always keep the

mobile phone away from magnetic objects such as CD,
credit card etc.

 Ensure the mobile phone not to contact any liquid; once

such case occurs, remove the battery and contact the
supplier immediately.

 Do not use the mobile phone in the environment at too

high or too low temperature, never expose the mobile
phone under strong sunshine or too wet environment.
The suitable temperature for the phone and accessories is
0℃-40℃. The height to use the phone shall be less than
2,000m.

 Do not use liquid or wet cloth with strong cleanser to

clean the mobile phone.

 This mobile phone has shooting, videoing and audio

recording functions, which shall be used as per the related
laws and regulations.

 Always keep the mobile phone out of children’s reach. Do

not throw or vibrate the mobile phone because violent
treatment to the mobile phone may damage the inner
circuits and precise structures.

 Please do not discard the waste battery into general

household garbage. Please deal with the waste battery

according to provisions where they are definitely made.
Warning: We will not bear any responsibility for any
incompliance with the above guidelines or improper use of the
mobile phone. Our company keeps the right to make

5

modifications to any of the content here in this user guide
without public announcement in advance. The content of this
manual may vary from the actual content displayed in the
mobile phone. In such case, the latter shall govern.

6

2. Mobile Phone Profile

1
3

5

4
6

7
8

2

7

1.

Receiver

7.

USB jack

2.

LCD

8.

End/Power key

3.

Home Key

9.

Antenna

4.

Menu key

10.

Camera

5.

Back key

11.

Speaker

6.

Headset port

11

10
9

8

3. Preparation before Use

Install SIM Card

When registering mobile phone number, you can apply for two
different phone numbers, two different mobile phone network
service providers and thus obtain two SIM (Subscriber
Identification Module) cards.
With these two SIM cards, you can use all functions of your
mobile phone. The SIM cards save the parameters needed for
communications and personal data, including PIN (Personal
Identification Number) code, phonebook, short message and
other extra system services.
Warning: Do not distort or scratch the SIM card nor let it
contact static, dust or moisture. If it is lost, please contact
immediately your network operator for help.
Before SIM card installation, please switch off the mobile
phone. The SIM card is installed on the back of the mobile
phone.
Follow the following diagram to install the SIM card. Please
insert the host SIM card into the SIM1 slot and the slave SIM
card into the SIM2 slot.
Note: If SIM card is inserted only into the SIM1 slot, then only
the host works; likely, If SIM card is inserted only into the SIM2
slot, then only the slave works. When two SIM cards are
inserted into the SIM1 slot and SIM2 slot respectively, you can
choose work mode freely as you wish.

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Note: As the SIM card is small object, keep it out of children’s

SIM 1

SIM 2

touch or prevent children gulping it!

Install Memory card

As the mobile phone does not have enough storage space, to
use some functions, you need to install a memory card (This
mobile phone use MICRO SD card.)
Install MICRO SD card: Open the back cover to take out the
battery, release the Micro SD card lock, insert the Micro SD
card into its slot, and restore the lock and the battery before
restarting the mobile phone.

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Memory Card

Note: As the MICRO SD card is small object, keep it out of
children’s touch or prevent children gulping it!

Install Battery

The mobile phone is suitable for original battery and
accessories. When the battery is idle, it is recommended to
put it into the protection box. Follow the following diagram to
install the battery.
Note: Do install the battery as per the diagram so as prevent
the battery contact patch being damaged.

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Battery

Charge Battery

The new battery cannot reach the optimal efficiency
unless it has undergone several continuous complete charges
and discharges.

When the battery is used up, charge it in time.

Over-discharge can damage the battery.

After the battery is charged full, cut off the connection of
charger with the AC power supply and the connection with the
mobile phone. Note: Please beware that you use the correct
way to connect USB cable with its jack.

12

During charging, the battery capacity icon on the screen
flickers from the right to the left. After the battery is charged
full, the icon is full of bars. Slight heat during charging is
normal.
Warning: When a travel charger and its accessories are used to
charge the battery, please firstly check if they are original or
recognized by the original manufacturer. The use of other
accessories may damage your mobile phone and cause risks!
Always use them indoor and dry places.

Notices on using the battery

The performance of the battery is affected by many
factors, including radio barrier network settings, signal
strength, signal strength, work temperature, chosen and used
functions or settings as well as phone accessories, tone, data
or other applications.

For optimal performances, please follow the rules below:

 New battery or the battery having been idle for long need

charging for long. The standard voltage scope for the
battery is 3.6V-4.2V.

 During charging, keep the battery at room temperature or

similar temperature.

 With time passing by, the battery will gradually be worn

and thus need longer time to charge. This is normal.
However, after normal charging, if call duration decreases
but charging time increases, you need to buy another
battery from the original manufacturer or authorized by

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the original manufacturer. The battery of interior quality

Warning

Charging the mobile phone by
improper means can cause to explosion.
Always refer to the related regulations for
the disposal of the battery.

can damage your mobile phone and cause danger!

 If the phone is overused at low battery when charging,

there might need a longer time for the charge indicator to

be shown on the screen.
Note: Please dispose the battery according to the local
regulations. Try to recycle the battery as possible. Do not treat
the waste battery as common waste.
Warning: Do not throw the battery into fire so as to prevent
fire. The broken battery may cause explosion.

PIN code

PIN1 Code: It is the personal identification number used

to enter SIM and able to prevent others using SIM1 without
permission. If the mobile phone has activated the PIN1 code
protection, when the mobile phone is switched on, the screen

will display “Input PIN”. In the process of inputting PIN1 code,
the screen will use “*” to represent the input content. While

obtaining SIM, you can obtain its PIN1 code.

PIN2 Code: It is the personal identification number used

for some special functions such as paid call etc.

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PUK Code and PUK2 Code(8-digit)

To change the locked PIN code, you need to use PUK
(Personal Unblocking Key) code. To change the locked PIN2
code, you need to use PUK2 code. If these two codes are not
provided together with the SIM cards, ask the local service
provider for them.
Warning: If the PIN code is input wrongly for successively three
times, the SIM card will be locked. Please contact the network
operator immediately for help. Attempt to unlock the code
may make the SIM card ineffective permanently!

4. Use of Menu Functions

File

You can browse, open and manage the data saved in the

Phone and Memory card by accessing the File Manager

sub-menu. The phone provides a certain space for users to

manage files and supports the Micro SD card.

Contacts

Contacts menu refers to the directory wherein all the contacts

are stored in an alphabetical order. You can view, edit, delete,

send message and perform various other functions on each

contact of your phonebook.

To access the contacts menu, enter the Main Menu taping the

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center Application icon and then select Contacts.

Select to add new

Add a new contact

 Enter Contacts menu and select “Add new contact”
 Select the desired storage i.e. SIM/Phone and enter the

required details. Further, you can also assign a specific picture

and ringtone to the new contact, if the storage is selected as

“phone”.

Quick search

Input certain letter or numeric, you can have a quick search.

perform the following operations:

 View: View the detailed info of a selected contact.
 Send text message: Send a message to the contact.
 Send multimedia message: Send a multimedia message

to the contact.

 Call: Make a call to the contact.
 Edit: Edit the contact.
 Delete: Delete the current contact.
 Copy: Copy the entry to phone, to master SIM or to

slave SIM.

 Mark several: You can mark several numbers.

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 Groups: you can create new groups and classify the

contacts in group.

 Phonebook backup: Backup the contacts.

Phonebook settings: Manage the phonebook settings with

this function.

 Speed dial: Tap main menu key, go to main menu >

Phonebook, choose a contact and scroll down to phonebook

settings to find out speed dial, set speed dial On and set

numbers. While on standby mode, press any of the number

keys from 2~9 to make a speed dial call.

Call logs

In dual-SIM mode, you can separately search the call register

of SIM1 and SIM2 and set separately some operations

corresponding to SIM1 and SIM2. In mono-SIM standby mode,

you can set the available SIM card and see its call register.

Call history includes missed calls, dialed calls and received

calls.

In missed calls, received calls and dialed calls function lists, you

can see the date and time of the call, edit or delete the phone

number in the list, save the number to phonebook or send

SMS and MMS to the number, etc.

Note: SIM1 and SIM2 contain respectively 20 entries. Choose

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any entry from missed calls, received calls and dialed calls,

press the Send key to dial the number directly.

Missed calls: With the function, you can view the duration of

all missed calls.

Dialed calls: With function, you can view the duration of all

dialed calls.

Received calls: With the function, you can view the duration

of all received calls.

Note: The actual call duration and service time in the bill of

the service provider may be different from them, which

depends on the network functions, accounting rounding and

tax etc.

Message

Your phone features, sending and receiving of SMS (Short

Message Service). A SMS is a text message that can only

contain letters, numbers and symbols. To create a message,

select Write Message option. Inbox sub-menu enables you to

view all the messages received. All the messages that are sent

successfully from SIM1 or SIM 2 get stored in the Sent

Messages folder. Tap main menu > Message, do as follows:

through SIM 1/2.

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here.

here by default.

saved here.

service such as weather report, traffic etc that the network

operator sends to the GSM users within certain area. In

dual-SIM mode, you can separately set SIM1 and SIM2.

Camcorder

You can take photos and with the embodied camera.

Organizer

Alarm

The system has set 5 alarm clock options and the defaulted is

off. You can activate one option or all options according to the

actual demand. T ips: When the mobile phone is off, the alarm

clock can still work provided the battery is sufficient.

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World clock

The system gives different time zones in the world.

ATV

local region. For instance, Linda is in Brazil of South America,

you can set the region as Brazil.

FM radio

Your mobile phone supports FM radio. To use the mobile

phone to listen to radio, insert the headset connection cable

into the headset port on the mobile phone. The headset

connection cable functions as the antenna of the FM radio, so

it should hang freely. While listening to radio, you can dial or

receive a call normally. During call conversation, the radio will

turn mute automatically. If some applications are using GPRS

or CSD to send or receive data, they may interfere with the

radio.

When the FM radio is activated, the mobile phone will display

the number and name (if having been saved) and frequency of

the radio channel.

Option menu

 Channel list: You can edit and save 30 channels.

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 Manual input: You can edit the specified radio frequency

band. The frequency of the radio is between 87.5mHz and

108.0mHz.

 Preset Auto Search: You can automatically search and save

the searched channels into the list.

 Settings: You can set background play, loud speaker,

record format, audio quality and record storage.

Browser

Go to Main menu> Browser> Data account, and activate the

desired SIM networking account. The moment you activate

your account, you can surf internet.

Dialer

Input a complete phone number tap call 1 icon or call 2 icon to

dial out. To make an international call, long press * key until

“+”appears, then input international call number. To activate

silent mode, long press “#” key.

Java

Your device offers you a game for fun and java.

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Settings

Dual SIM settings

You can in any place and at any time set the dual-mode mobile

phone as the following modes according to your own demand:

 Dual SIM open
 Only SIM1 open
 Only SIM2 open

Phone Settings

In such menu, you can set phone language, standby wallpaper,

time etc.

 Time and Date: With this function, you can set city, time

and date format and the time of specific place.

 Schedule Power on/off: You can set the time for

schedule Power on/off.

 Language: You can choose the desired language for

phone display.

 Write language: you can set a prior among ABC, abc,

Abc or Numeric as your choice

 Widget manager: Select widget and order widget..
 Display: Users can access this item to set wallpaper,

Screen auto lock, etc.

 Auto update time
 Flight mode: Once Flight mode is on, your phone will

22

have no service.

 UART settings: Select SIM 1 or SIM 2.
 Touch vibration switch: On/Off.

Network settings

You can make networking selection from SIM 1 or SIM 2.

Security settings

SIM Security

 PIN Lock: You can set SIM lock (PIN code) as on/off. When

this option is chosen, it is necessary to input PIN code for

every insert of the SIM card.

 Change PIN: you should contact with the SIM networking

operator to get the PIN code firstly and then you can change

the SIM password.

Phone security

 Phone lock: To set On. While you power on the device

next time, you may be asked for a password, please input

0000.

 Change password: You can change the default phone

password “0000” into 4-8-digit number that is easy to

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remember. If the phone lock is activated, when switched on,

the mobile phone will hint “Phone locked”. To unlock it, you

can input the phone lock password and click OK.

Call settings

[SIM 1/SIM 2 call settings]

 Call ID/ Call Waiting/ Call Divert/ Call barring/Line

switching/Group list.

You can view a list of above.

Furthermore, you can access advanced settings to set Blacklist,

Auto redial, Call time reminder, Reject by SMS, etc.

Restore Factory Settings

You can restore the factory settings of the mobile phone. The

factory setting password is 0000.

Connectivity

GSM Data—You can set the number, name DNS etc.

GPRS—You can set the name, APN, user name, password, Auth.

type, DNS.

Note: For related charging standard and detailed settings,

please consult the local network service operator. Different

network service providers provide different services. Consult

the local network operator.

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Bluetooth

The mobile phone supports the Bluetooth function. You can

use Bluetooth wireless technology to set wireless connection

with other compatible devices, including mobile phone,

computer, headset, in-car accessories etc. You can transfer

data, such as music to other device using Bluetooth.

WLAN

Enter WLAN, the device will automatically search available

networks. Choose one to connect. Some WIFI may need

password.

Profiles

Your mobile phone is provided with multiple profiles so that

you can customize some settings in different cases for different

events. Firstly, as per your personal hobby, have individualized

settings on profile and then activate it. You can have such

profiles as General, Silent, Meeting and Outdoor.

The content can be edited at every profiles mode as following:

 Alert type: You can choose any one from Ring, Vibration,

Vibration and Ring, Vibration then Ring as the current ring

mode.

 Ring Type: You can choose any one from single, repeat and

ascending as the current ring type.

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 SIM incoming call: Set the incoming call ringtone.
 Ringtone volume: Set the ringtone volume.
 SIM message: Set the SIM message ringtone.
 Message volume: Set the message ringtone volume.
 Keypad: Set Click or Tone.
 Key tone volume: set the volume of key tone.
 Touch vibration: Set the touch vibration.
 Power on: Set power on ringtone.
 Power off: Set power off ringtone.
 System alert: On/off.

After individualized settings, choose “Activate” in “Select” to

start profiles.

Note: After the headset is inserted into the mobile phone, the

mobile phone will automatically change into headset profile.

Unplug the headset to return to the previous profile.

In dial interface, you can long press # key to switch to silence

profile and again to the previous profile.

Recorder

Use this function to record audio files. The phone supports

WAV and AMR format.

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Multimedia

The Music Player allows you to play audio files. Please save

your audio files in the My Music folder of the Micro SD card
memory card.

Note: If the operation system is Windows 2000 above, no

driver needs installing. To download music, you must insert

the Micro SD card into the mobile phone, switch on the mobile

phone, connect the mobile phone and PC with USB cable, then

the PC will detect the new hardware and create a new mobile

HD. (Only the music in MP3, AMR and MIDI are supportable).

Calendar

With this function, you can set the alarm clock to remind you

of your schedule and record your schedule. Roll the highlight

block to the desired date and then the current date will be

highlighted in green. If the date is set with memo function,

then this date will be highlighted in red. To view all memos of

one day, press OK to see the schedule.

Facebook

You can choose use WLAN network or cellular network to load

your Facebook. After loading, you can communicate with your

friends all around the world.

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Twitter

You can choose use WLAN network or cellular network to load

twitter. After loading, you can communicate with your friends

all around the world.

Album

Pictures taken can be accessed quickly through Image V iewer.

Go to Menu > Multimedia > Image viewer. All the images

available in the storage selected by you are displayed.

5. Use of USB

Notices before use

 Always connect and stop USB device correctly.
 Never use Windows formatting command to format the

mobile disk of the mobile phone; otherwise, it will be
damaged severely.

 USB work environment:

o Windows2000 / XP.
o For other operation systems, the connection

between PC and the mobile phone cannot be
conducted unless USB driver is installed.

6. Maintenance & Safety

Please read and observe the following information for safe and

28

proper use of your phone and to prevent damage. Also, keep
the user guide in an accessible place at all the times after
reading it.

After sales service

You are kindly referred to the Warranty Card provided in the
sales package box.

Charger and Adapter Safety

Charger and adapter are designed for indoor use only.

Battery Information and Care

o Please dispose of your battery properly.
o Do not disassemble or short-circuit the battery.
o Keep the battery’s metal contacts clean.
o Recharge the battery after long periods of non-use to

maximize battery life.

o Battery life will vary due to usage patterns and

environmental conditions.

o The self-protection function of the battery cuts the

power of the phone when its operation is in an abnormal
status. In this case, remove the battery from the phone,
reinsert it, and turn the phone on.

General Notice

o Using a damaged battery or placing a battery in your

29

mouth may cause serious injury.

Phenomena

Possible Causes

o Do not place items containing magnetic components

such as a credit card, phone card, bank book, or subway
ticket near your phone. The magnetism of the phone
may damage the data stored in the magnetic strip.

o Talking on your phone for long period of time may

reduce call quality due to heat generated during use.

o When the phone is not used for a long period time, store

it in a safe place with the power cord unplugged.

o Using the phone in proximity to receiving equipment (i.e.

TV or Radio) may cause interference to the phone.

o Do not immerse your phone in water. If this happens,

remove the battery and take it to Authorized Service
Center.

o Do not paint your phone.
o The data saved in your phone might be deleted due to

careless use, repair of the phone, or upgrade of the
software. Please backup your important phone numbers.
(Ring tones, text messages, voice messages, picture, and
videos could also be deleted.) The manufacturer is not
liable for damage due to the loss of data.

o Do not turn your phone on or off when the phone is

close to your ear.

Troubleshooting

30

Unable to switch
on

1. Does the battery have

power?

2. Is the battery placed

correctly

SIM failed

1. The SIM card is dirty. Clean

it.

2. Reinstall the SIM card.

3. The SIM card is damaged.

Replace it.

Poor signals

Check the signal strength icon on
the screen. If the icon contains 4
bars, it indicates the signal is the
strongest; if below 1 bars, it
indicates the signal is very poor.

Unable to dial out

1. Maybe you have set Hide

My Caller ID but your
network operator does not
provide this service for you.

2. Strong interference exists

around you.

3. Maybe you have activated

the call restriction function.

4. Maybe you have activated

Line 2 but your network
operator does not provide
this service for you.

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Unable to charge
the battery

1. The battery may discharge

too much; so it cannot be
charged until it is connected
for certain time.

2. Its performance has

worsened.

Unable to register
to the network

1. Too weak signals or strong

interference.

2. SIM card installed properly?

Bad contact or SIM card
damaged? If the SIM card is
broken, please contact the
network operator to replace
it.

Unable to access
service menus.

Maybe the SIM card does not
support service function.

Only part of the
photo set as
standby photo can
be seen.

The size of the photo may be too
big. The recommended size is
220*176

7. Abbreviations

SMS

Short Message Service

EMS

Enhanced Message Service

SIM

Subscriber Identity Module

32

GSM

Global System for Mobile Communication

PIN

Personal Identity Number

PUK

PIN Unblocking Key

IMEI

International Mobile Equipment Identity

CB

Cell Broadcast

GPRS

General Packet Radio Service

Card 1

The card inserted in SIM1 slot

Card 2

The card inserted in SIM2 slot

o This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.

o
o This device has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not

33

occur in a particular installation If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:

o Reorient or relocate the receiving antenna.
o Increase the separation between the equipment and

receiver.

o Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

o Consult the dealer or an experienced radio/TV technician

for help.

o
o FCC Caution:
o Any Changes or modifications not expressly approved by

the party responsible for compliance could void the
user‘s authority to operate the equipment.

o
o The antenna(s) used for this transmitter must not be

co-located or operating in conjunction with any other
antenna or transmitter.

o
o Note: The country code selection is for non-US model

only and is not available to all US model. Per FCC
regulation, all WiFi product marketed in US must fixed to
US operation channels only.

34

o RF Exposure Information (SAR)
o This device meets the government’s requirements for

exposure to radio waves.

o This device is designed and manufactured not to exceed

the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission
of the U.S. Government.

o
o The exposure standard for wireless device employs a unit

of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests
for SAR are conducted using standard operating positions
accepted by the FCC with the device transmitting at its
highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the device
while operating can be well below the maximum value.
This is because the device is designed to operate at
multiple power levels so as to use only the poser
required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the
power output.

o
o The highest SAR value for the model device as reported

to the FCC when tested for use at the ear is 1.01 W/kg
and when worn on the body, as described in this user
guide, is 0.42 W/kg (Body-worn measurements differ
among device models, depending upon available

35

accessories and FCC requirements.)

o
o While there may be differences between the SAR levels

of various devices and at various positions, they all meet
the government requirement.

o
o The FCC has granted an Equipment Authorization for this

model device with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model device is on file with the FCC
and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on FCC ID:
WVBA936.

o
o For body worn operation, this device has been tested

and meets the FCC RF exposure guidelines for use with
an accessory that contains no metal and be positioned a
minimum of 1.5cm from the body. Use of other
accessories may not ensure compliance with FCC RF
exposure guidelines. If you do not use a body-worn
accessory and are not holding the device at the ear,
position the handset a minimum of 1.5cm from your
body when the device is switched on.

o

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