Briggs & Stratton 040205-0 User Manual
GenAlerttM
telephone DiAler
Thank you for purchasing this quality-built Briggs & Stratton accessory. We are pleased that you’ve placed your confidence in the
Briggs & Stratton brand. When operated and maintained according to the instructions in this manual, your Briggs & Stratton accessory
will provide years of dependable service.
This manual contains safety information to make you aware of the hazards and risks associated with generator products and how to
avoid them. Because Briggs & Stratton does not necessarily know all the applications this accessory could be used for, it is important
that you read and understand these instructions. Keep this manual for future reference.
This accessory requires installation and programming before use. Refer to the Installation section of this manual for instructions on
installation and programming procedures. Follow the instructions completely.
Make note of the product identification below:
Model Number _______________________________
Serial Number _______________________________
Date Purchased _______________________________
Store Purchased _______________________________
Where to Find Us
You never have to look far to find Briggs & Stratton support and service for your product. Consult your Yellow Pages. There are over
30,000 Briggs & Stratton authorized service dealers worldwide who provide quality service. You can also contact Briggs & Stratton
Customer Service by phone at 1-800-743-4115 or on the Internet at BRIGGSandSTRATTON.COM.
Briggs & Stratton Power Products Group, LLC
900 North Parkway
Jefferson, WI 53549
Copyright © 2007 Briggs & Stratton Power Products Group, LLC. All rights reserved.
No part of this material may be reproduced or transmitted in any form by any means
without the express written permission of Briggs & Stratton Power Products Group, LLC.
Table of Contents
Safety ........................................... 2
Important Safety Rules ........................................2
Hazard Symbols and Meanings ..........................2
Special Installation Considerations: .....................3
Installation .................................... 5
Items Required for Installation ............................5
Controls ......................................... 8
Operation ...................................... 8
Programming GenAlert ........................................8
Star Key Function ................................................9
Important Tips .....................................................9
During an Alarm ................................................10
Canceling the Alarm ..........................................10
Resetting GenAlert .............................................10
GenAlert & Voice Mail .......................................11
Calling GenAlert .................................................11
Voice Mail & the Programmed Number ............11
Maintenance ..................................12
Testing Your GenAlert .......................................12
Battery Replacement .........................................12
Troubleshooting ..............................13
Specifications ................................15
FCC Statement ...................................................16
Warranty .......................................17
Safety
Electrical Shock
Important Safety Rules
The safety alert symbol ( ) is used with a signal
word (DANGER, CAUTION, WARNING), a pictorial
and/or a safety message to alert you to hazards.
DANGER indicates a hazard which, if not avoided, will
result in death or serious injury. WARNING indicates a
hazard which, if not avoided, could result in death or
serious injury. CAUTION indicates a hazard which, if
not avoided, might result in minor or moderate injury.
NOTICE indicates a situation that could result in
equipment damage. Follow safety messages to avoid
or reduce the risk of injury or death.
The manufacturer cannot possibly anticipate every
possible circumstance that might involve a hazard.
The warnings in this manual, and the tags and decals
affixed to the unit are, therefore, not all-inclusive.
If you use a procedure, work method or operating
technique that the manufacturer does not specifically
recommend, you must satisfy yourself that it is safe
for you and others. You must also make sure that the
procedure, work method or operating technique that
you choose does not render the generator unsafe.
Hazard Symbols and Meanings
WARNING
Low voltage wire cannot be installed in
same conduit as power voltage wiring.
Failure to follow above warning could cause
personal injury, damage and/or malfunction of
equipment.
BRIGGSandSTRATTON.COM2
WARNING
The unit must be installed in accordance
to generally accepted low voltage wiring
techniques.
To prevent possible injury, always de-energize
the generator and transfer switch before making
connections to the generator.
IMPORTANT: Read the warranty information and the
FCC statement before using this product.
The performance of local and long distance telephone
lines vary and may affect operation of this equipment.
Therefore, it is important that this equipment be
fully tested after installation to confirm telephone
compatibility. Please see Testing your GenAlert in
Maintenance for complete instructions.
Special Installation Considerations:
This equipment requires a single line telephone,
•
but does not require this line to be dedicated for
its use.
You must have Touch-Tone® telephone service
•
for this equipment to properly operate.
This equipment will not work on pulse or rotary
•
dialing telephone systems.
This equipment may not be compatible with some
•
PBX (Private Branch eXchange ) or other multiline business telephone systems.
A dual plug adapter or “splitter” (not included),
•
is required only if you share the same phone line
through the connection of a single wall jack.
NOTICE: Connecting this equipment to a commercial
telephone system may cause internal damage to both
systems. This equipment can share a wall phone jack
with a telephone.
3
IMPORTANT: DO NOT program emergency phone
numbers for the police, fire or other emergency
personnel or departments unless you have specific
approval from such agencies. This equipment does
not identify the location that is calling and therefore
cannot provide an audible notification of what address
this phone call originated from.
Statement of Use
GenAlert is designed to alert you by telephone if your
generator either fails while running or fails to turn on.
GenAlert automatically calls one phone number when
the alarm is triggered and relays a factory recorded
message.
NOTICE: The GenAlert Warranty is VOID unless
the system is installed by a licensed electrical
professional.
BRIGGSandSTRATTON.COM4
Installation
A
B
C
D
E
A
A
A
D
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of your GenAlert Plus does not disable your alarm
equipment. If you have questions about what will
disable alarm equipment, consult your alarm system
installer.
Items Required for Installation
One 9-Volt alkaline or lithium battery
•
(not included)
Phillips screwdriver (not included)
•
2 conductor wire
•
(20 AWG or larger, not included)
A single line telephone jack
•
The telephone line does not need to be a dedicated
phone jack. A phone can share the jack with GenAlert
through the use of a telephone line splitter (not
included).
Installation
Remove four cover screws (A) from back cover.
1.
Attach the 9V battery to connector (B) and place
2.
battery in the battery compartment (C).
Locate the four DIP switches (D) on the circuit
3.
board (E).
5
Change switch positions as desired. See
4.
following table for switch settings
Switch # Function OFF Position ON Position Default Position
FACTORY USE ONLY
1
Do not change
N/A N/A OFF
Pick Up Ring Count.
2
When you call your monitored location, should
10 rings 5 rings ON
the dialer pick up after 5 rings or 10 rings?
Call out frequency during an alarm. How often
3
should the dialer call the pre-programmed
telephone number?
4 Alarm Input Position.
Properly position and replace the GenAlert’s back
5.
cover with the phone jack tab (A) over the phone
jack (B).
A
Every
15 minutes
Normally
Closed
Position
Plug one end of the telephone cord into GenAlert.
6.
Every
2 hours
Normally
Open
Position
ON
ON
Plug the other end of the telephone cord into the
wall jack of the single line telephone.
Using generally accepted low voltage wiring
7.
techniques, route the two-conductor wire from
B
GenAlert to the home generator control panel. If
necessary, extend wire lengths as described in
Extending Wire Lengths.
BRIGGSandSTRATTON.COM6
Connect the wire leads (C) from GenAlert to
C
F
E
G
D
8. NOTE: Either of the two wires from GenAlert can
the generator system’s terminal strip (D).
connect to the common port.
Polarity does not matter. One wire connects to
the common terminal screw (E) and the other
connects to the normally open terminal screw (F).
Dip Switch #4 must be in the default (ON)
position.
Should the above connection not be an option,
GenAlert can be modified to use the normally
closed terminal screw (G). Dip Switch #4 must be
changed to the (OFF) position.
Extending Wire Lengths
If necessary, the phone cord or wire leads may be
extended up to 1,000 ft. (304 m).
Use a 2-conductor wire, 20 AWG or larger.
7
Controls
D
E
C
B
A
F
Operation
A - Front Cover.
B - Key Pad.
C - Star Key.
D - LED Light.
E - Pound Key.
F - Telephone Connector Jack.
Programming GenAlert
The programmed telephone number is the number
you want your GenAlert to call if your home standby
generator fails during operation. The phone number
is remembered even if you disconnect the battery and
the phone line from the unit.
You may program up to forty (40) digits in a phone
number. The pound key (E) and star key (C) are used
to program and test GenAlert.
Before programming, make sure your phone line is
connected to GenAlert and the wall telephone jack.
Press and hold the pound key (E) on the
1.
GenAlert’s keypad.
While holding the pound key (E), use the keypad
2.
(B) to enter the telephone number you want
GenAlert to call.
Keep holding down the pound key (E) until the entire
phone number is entered.
BRIGGSandSTRATTON.COM8
Enter the telephone number exactly as you would if
you were to dial that location on the telephone. In
other words, enter a “1” and the area code if required.
IMPORTANT: DO NOT program phone numbers of
emergency fire, police or ambulance services into
GenAlert.
Release the pound key (E) after entering all the
3.
digits of the phone number.
Star Key Function
To enter a five second pause in the phone number,
press the star key (C) twice when entering the phone
number in 2 above.
A pause counts as two digits of the total phone
number. For every two star keys entered, there will be
a five second pause.
If three star keys are entered in succession, the first
two will be noted as the 5 second pause and the third
star key will be the actual star key (C) played as part
of the phone number.
If four star keys (C) are entered, GenAlert would
pause the dialing sequence for 10 seconds.
To change the phone number, simply repeat the
process with a new phone number. The old number
will be overwritten.
Important Tips
Long Distance: Make sure you enter the phone
•
number exactly like you would if you were to pick
up the phone and call that number. Use a “1” and
the proper area code if required.
Area Codes: Don’t forget to change your phone
•
number if the telephone area code changes. Your
GenAlert will continue to call to the stored phone
number, even if incorrect. You may incur long
distance charges if you do not change area codes
appropriately.
Dialing “9”: Some phone systems require that
•
you dial a “9” before the rest of the phone
number in order to get an outside line. Simply
include the “9” at the beginning of the phone
number. You may need to add a pause after the
“9” so GenAlert can wait for a dial tone.
Test Your GenAlert: It is important that you test
•
your phone number as indicated in Testing Your
GenAlert in Maintenance.
9
If the programmed phone number is to a
•
monitoring service or a contractor, the GenAlert
location can only be identified by “Caller ID”. The
monitoring company will need to keep a record of
your GenAlert location and the phone line cannot
have caller id blocking.
During an Alarm
GenAlert will begin to call your programmed phone
number when a generator failure occurs. The unit
will continue to call either every 15 minutes or every
2 hours, depending upon your switch settings.
GenAlert will continue to call until the alarm call out is
canceled.
The receiving party will hear the message:
“This is your remote monitoring system. There
is an alarm condition at your remote monitored
location. Please check conditions at your
monitored location.”
GenAlert will repeat the message for a full minute,
allowing it to be recorded on an answering machine
or voice mail.
GenAlert continues to call your programmed phone
number until the alarm call out is canceled.
Canceling the Alarm
After you have received an alarm call, call the
monitored location where GenAlert is located and let
the phone ring 5 times. (10 times if Switch #2 “Pick
Up Ring Count” was set in OFF position). GenAlert
will automatically answer and begin playing the alarm
message.
By calling GenAlert and listening to the alarm
message, you have successfully canceled the alarm
call out. The alarm will remain active until the fault is
repaired, but it will not call out.
Resetting GenAlert
GenAlert automatically resets to monitoring mode
as soon as the alarm condition is corrected AND the
alarm call-out has been canceled.
NOTICE: Accidental alarm cancelation may occur if
anyone calls GenAlert while alarm is active.
To avoid accidental alarm cancelation, set the “Pick
Up Ring Count” to 10 rings (see Installation) and have
an answering machine or voice mail take incoming
calls.
BRIGGSandSTRATTON.COM10
GenAlert & Voice Mail
The GenAlert can answer on either five or ten rings.
GenAlert counts incoming rings over multiple calls.
To ensure incoming calls go to your voice mail or
answering machine first, set the number of rings that
the GenAlert answers on to be greater than that of
your voice mail or answering machine. For example, if
your voice mails answers on 5 rings, set the GenAlert
to answer on 10 rings.
Calling GenAlert
If you wish to call your GenAlert to either check the
alarm condition or to cancel the alarm call out, you
will need to place two or more calls to your monitored
location and let the GenAlert count incoming rings
over those multiple calls until the total “Pick Up
Ring Count” is reached. For example, if your voice
mail/answering machine is set to answer on 5 rings,
your GenAlert should be set to answer on 10 rings.
Therefore, you will need to place three phone calls to
your monitored location in the following manner until
GenAlert has counted a total of 10 rings.
On the first call, let the phone ring four times and
1.
hang up before the answering system answers.
GenAlert has now counted four rings.
On the second call, let the phone ring four more
2.
times and hang up before the answering system
answers. GenAlert has now counted eight rings.
On the third call, let the phone ring until the
3.
GenAlert answers. It should only take two or
three more rings because the GenAlert has
counted a total of ten rings over the three phone
calls.
NOTICE: There is a time window of 150 seconds
to make the consecutive cancellation calls before
GenAlert resets it’s call counter.
NOTICE: A “Pick Up Ring Count” of 10 is advisable
for telephone numbers that receive a large amount of
incoming phone calls.
Voice Mail & the Programmed Number
If you have an answering machine or voice mail
message system at the programmed phone number,
the alarm message can be recorded by most
systems. This will not cancel the alarm and GenAlert
will continue to leave messages until the alarm is
canceled. Some answering machines and voice
mail systems, however, are not compatible with
our alarm message and do not allow the message
to be recorded. Please test your system to ensure
compatibility.
11
Maintenance
Testing Your GenAlert
Testing programmed phone number.
Press and hold the star (*) key until you see the
1.
red LED light up.
Release the star key.
2.
GenAlert will call the programmed number and play
the prerecorded alarm message. Canceling the alarm
for this test is not required.
Testing GenAlert Alarm.
The alarm goes off when the generator fails to
run when it is needed. To simulate this failure the
generator needs to be running to see the fault, then
shuts down, followed by the GenAlert calling the
programed number.
Simulate a fault by turning the generator circuit
1.
breaker to the off position. The generator should
shut down and display the fault.
The red LED will light up and GenAlert will then
2.
call the programmed number and indicate an
alarm.
Test Failure
If the test fails, first try reprogramming the phone
number and repeat the test. If a test failure persists,
refer to Troubleshooting.
Battery Replacement
Replace the battery every year.
GenAlert does not notify for “low battery” conditions.
Remove battery when the unit is not in use.
BRIGGSandSTRATTON.COM12
Troubleshooting
Problem Cause Correction
GenAlert is not calling out
during the test or during
an alarm condition.
GenAlert is sending false
alarms.
Phone number not programmed
correctly or never programmed.
Phone line issues:
Broken line.
•
Cord disconnected.
•
Service not available.
•
Off the hook or in use.
•
Faulty line splitter.
•
Faulty surge protector.
•
Wiring issues:
Wire leads loose /
•
disconnected.
Wires improperly spliced.
•
Wires installed incorrectly /
•
reversed / missing.
Dead or no battery. Replace battery in GenAlert.
Wired incorrectly. Contact service professional to check wiring
Generator control panel problem. Contact service professional.
Carefully reprogram the phone number and
try again.
Check phone lines, connections and for dial
tone.
Check wire connections.
on terminal strip and switch #4 position.
13
Problem Cause Correction
Cannot cancel the alarm. Dialer is not operating properly. Replace battery in GenAlert.
External phone area problems. Check with your phone company if you
suspect problems.
Called the wrong number. Verify the right phone number.
I can’t change the alarm
message.
GenAlert will not work on
my multi-line business
phone systems, PBX
systems or digital phone
systems?
GenAlert is designed this way. No
cause.
GenAlert is designed to work only
with a single phone line, found in
most residential homes. Sharing
a phone line with a phone, fax
machine, or computer modem
is acceptable as long as they are
sharing a single phone line.
The alarm message is pre-recorded at our
factory and cannot be changed.
Some PBX systems simply require a “9” to
be dialed before calling the programmed
number. GenAlert should be able to dial the
“9” and the rest of the number. You may
need to enter a pause after the 9 to wait for
the dial tone before the rest of the number
is dialed by the GenAlert.
BRIGGSandSTRATTON.COM14
Specifications
Power Requirements:
9-Volt alkaline or lithium batteries
(not included)
Operating Ambient Temperature Range:
20° to 140°F (-7° to 60°C)
Humidity:
90% non-condensing
REN (Ring Equivalence Number):
0.1B
15
FCC Statement
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
back of your GenAlert is a label that contains, among
other information, the FCC registration number for this
product. If requested, this number must be provided to
the telephone company.
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack
that is also compliant. See Installation for details.
The Ring Equivalency Number (REN) is used to
determine the number of devices that may be
connected to a single telephone line. Excessive REN’s
on a telephone line may result in the devices not
ringing in response to an incoming call. In most but
not all areas, the sum of REN’s should not exceed
five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total
REN’s, contact your local telephone company.
The REN for this product is identified as part of the
FCC product identifier shown on the label on the
back of your GenAlert. The REN for other devices
will be identified on a label on the product in the FCC
product identifier or listed separately. If there is a
product identifier number, it will be in a format as US:
AAAEQ##TXXXX. The ## is the REN number shown
without a decimal point (e.g., 03 is a REN of 0.3).
If this dialer causes harm to the telephone network,
the telephone company will notify you that temporary
discontinuance of service may be required. Also, you
will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures
that could affect the operation of the equipment. If
this happens, the telephone company will provide
advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If trouble is experienced with your dialer, for repair or
warranty information, please contact Briggs & Stratton
Home Power Products LLC at 1-800-743-4115.
BRIGGSandSTRATTON.COM16
BRIGGS & STRATTON POWER
PRODUCTS GROUP, LLC ACCESSORY
WARRANTY POLICY
Effective July 1, 2006 replaces all undated Warranties and all
Warranties dated before July 1, 2006
LIMITED WARRANTY
Briggs & Stratton Power Products Group, LLC will
repair or replace, free of charge, any part(s) of the
accessory that is defective in material or workmanship
or both. Transportation charges on product submitted
for repair or replacement under this warranty must
be borne by purchaser. This warranty is effective
for the time periods and subject to the conditions
stated below. For warranty service, find the nearest
Authorized Service Dealer in our service center locator
at BRIGGSandSTRATTON.COM.
THERE IS NO OTHER EXPRESS WARRANTY.
IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO NINETY
DAYS FROM PURCHASE, OR TO THE EXTENT
PERMITTED BY LAW. ANY IMPLIED WARRANTIES
ARE EXCLUDED. LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARE EXCLUDED TO THE
EXTENT EXCLUSION IS PERMITTED BY LAW.
Some states or countries do not allow limitations on
how long an implied warranty lasts, and some states
or countries do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation and exclusion may not apply to you. This
warranty gives you specific legal rights and you may
also have other rights which vary from state to state or
country to country.
WARRANTY PERIOD
Consumer Use 90 days
Commercial Use None
The warranty period begins on the date of purchase by
the first retail consumer or commercial end user, and
continues for the period of time stated above. No other
use is warranted.
NO WARRANTY REGISTRATION IS NECESSARY
TO OBTAIN WARRANTY ON BRIGGS & STRATTON
PRODUCTS. SAVE YOUR PROOF OF PURCHASE
RECEIPT. IF YOU DO NOT PROVIDE PROOF OF THE
INITIAL PURCHASE DATE AT THE TIME WARRANTY
SERVICE IS REQUESTED, THE MANUFACTURING
DATE OF THE PRODUCT WILL BE USED TO
DETERMINE THE WARRANTY PERIOD.
17
ABOUT YOUR WARRANTY
We welcome warranty repair and apologize to you for
being inconvenienced. Any Authorized Service Dealer
may perform warranty repairs. Most warranty repairs
are handled routinely, but sometimes requests for
warranty service may not be appropriate. For example,
warranty service would not apply if equipment
damage occurred because of misuse, lack of routine
maintenance, shipping, handling, warehousing or
improper installation. Similarly, the warranty is void
if the manufacturing date or the serial number on the
accessory has been removed or the equipment has
been altered or modified. During the warranty period,
the Authorized Service Dealer, at its option, will repair
or replace any part that, upon examination, is found
to be defective under normal use and service. This
warranty will not cover the following repairs and
equipment:
Normal Wear: Outdoor Power Equipment, like
•
all mechanical devices, needs periodic parts and
service to perform well. This warranty does not
cover normal maintenance such as adjustments
and cleaning.
Installation and Maintenance: This warranty does
•
not apply to equipment or parts that have been
subjected to improper or unauthorized installation
or alteration and modification, misuse, negligence,
accident, overloading, improper maintenance,
repair or storage so as, in our judgment, to
adversely affect its performance and reliability.
Other Exclusions: This warranty excludes wear
•
items such as connectors, seals, batteries, or
damage or malfunctions resulting from accidents,
abuse, modifications, alterations, or improper
servicing or freezing or chemical deterioration.
This warranty excludes used, reconditioned, and
demonstration equipment and failures due to acts
of God and other force majeure events beyond the
manufacturers control. 198208E, Rev B, 2/20/2007
BRIGGS & STRATTON POWER PRODUCTS GROUP,
LLC
JEFFERSON, WI, USA
BRIGGSandSTRATTON.COM18
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