
A. Installation 
B. Operating 
instructions 
 
 

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CONTENTS 
Part A Installation 
CONTENTS···························································································4 
IMPORTANT NOTES ················································································4 
SAFETY NOTES·····················································································5 
INSTALLING THE COMPONENTS································································8 
INSTALLING THE APPLICATION SOFTWARE AND THE DRIVER (PC)················8  
INSTALLING THE APPLICATION SOFTWARE AND THE DRIVER (MAC)··············9  
INSTALLING THE SCANNER···································································9 
Part B Operating instructions 
INSERTING SLIDES ·············································································· 10 
SCANNING SLIDES ·············································································· 12 
SCAN SOFTWARE CYBERVIEW X – MS ··················································16 
Part A Installation and Part B Operating instructions are included as Adobe PDF file 
on the CyberView X – MS-CD. The file will be installed with the driver and will be 
available on the computer after the installation without the CD. 
Note: 
The CyberView X software and the TWAIN plug-in are being developed 
permanently. It is recommended to regularly check the home pages of 
the manufacturers for driver updates.  
The driver updates can be stored without previously installing the 
software. 
It is recommended to download the latest software version on the 
Internet so that it can be used for the initial installation. 
 
 

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CONTENTS 
Please check the box for completeness. 
Note! 
Save the original box, receipt and packaging material in case you have to 
return the scanner. 
CONTENTS 
Ø Slide scanner 3600  
Ø magazine  
Ø power adapter and power cord 
Warning! 
Using a different power adap ter may severely damage the scanner and 
will void the product warranty. 
Ø USB-2.0 cable  
Ø IEEE-1394 cable  
Ø CD with CyberView X – -MS drivers (PC and Mac)  
Ø CD with Adobe Photoshop Elements and Adobe Photoshop Album 
IMPORTANT NOTES 
Ø The reproduction of this manual in whole or in part without the manufacturer's 
written permission is prohibited. 
Ø The information contained in this manual and the hardware and software are 
subject to change without notice. 
Ø The manufacturer is not liable for damages of film material resulting from the use 
of this scanner. 
Ø The manual was compiled with greatest diligence. In case you detect errors we 
would be grateful to receive notification thereof through the respective section on 
our home page. 
 
 

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SAFETY NOTES 
Please observe the following safety notes in order to avoid damages of the scanner 
or injuries to yourself or other persons. 
Do not modify the scanner 
Inside the housing, there are energized parts. Do not open the housing. 
There is the risk of fire or electrical shock. Have any repair work carried 
out by authorized dealers. 
Do not touch parts inside the scanner or of the power adapter 
In case the scanner or the power adapter is damaged (e.g. when falling 
down) do no longer use the scanner or power adapter. There is the 
danger of suffering an electrical shock. Disconnect the power cord from 
the power outlet and contact the manufacturer's after-sales service. 
In case of unusual incidents, switch of the scanner 
immediately and disconnect from the power outlet 
If the scanner or the power adapter emits unusual sounds or odors or if 
smoke escapes, switch of the scanner immediately and disconnect it from 
the power outlet. 
There is the risk of fire in case of continued operation!  
Have the manufacturer's after-sales service repair the scanner. Do not try 
to repair it yourself - you will expose yourself to severe risk. 
Make sure that no objects enter the housing 
Do not place objects on top of the scanner housing (by no means 
containers filled with liquids). 
Objects or liquids entering the scanner result in the risk of fire or electrical 
shock. In addition, the scanner may be damaged. 
Do not operate the scanner near flammable gas or when dust 
generates 
The non-compliance with this precautionary measure results in the risk of 
fire and explosion. 
Keep children away from the scanner 
The scanner contains parts small enough to swallow which represents a 
special danger for infants. In case a child swallows a part of the scanner, 
consult a physician immediately. 
 
 

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Do not touch the power cord during periods of lightning 
activity 
Do not operate the scanner during periods of lightning activity. You might 
suffer an electrical shock via the electrical cords. The scanner may also 
be damaged. Disconnect the scanner from the power outlet during 
electrical storms. 
Ensure the correct power connection 
The scanner must be operated with a power connection of 50/60 Hz and 
100 to 240 V. Use only power cords which are approved for these values 
and which meet the safety regulations of your country. 
Observe the necessary safety regulations when using the 
power cord 
Make sure the power cord is not damaged. Do not make any modifications 
to the power cord. When heavy objects are placed on the cord, if the cord 
is subject to heat or open fire or if it is excessively stretched or twisted, 
there is the risk of fire or electrical shock. 
If the power cord insulation is damaged or if wires are blank contact the 
manufacturer's after-sales service immediately. Do not use damaged 
power cords, there is the risk of fire or electrical shock. 
Do not touch the power cord with wet or damp hands. The noncompliance with this precautionary measure results in the risk of an 
electrical shock. 
Do not play the CD-ROMs with an audio CD player 
The CD-ROMs supplied with the scanner shall not be played with an 
audio CD player. Playing a CD-ROM with an audio CD player may 
damage the hi-fi system and produce sounds which can seriously damage 
the hearing (or even result in a complete loss of hearing). 
Operating ambient temperature range 
+50º to +104ºF (+10º to +40ºC) 
Do not turn on the scanner unless it is within this range.  
If the scanner has been stored or transported outside of this range, allow it 
to return to within this range before turning it on. 
 
 

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Operating ambient humidity range 
15% to 76% relative humidity (non-condensing) 
If the scanner was stored or transported in cold temperature and then 
brought into a warm, humid environment condensation may occur. Allow 
the scanner to fully adapt to the room temperature before turning it on. 
 
 

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INSTALLING THE COMPONENTS 
INSTALLING THE APPLICATION SOFTWARE AND THE DRIVER 
(PC) 
If you have installed Windows XP on your system a test dialog may appear during 
installation. In this case, select "Continue anyway". 
1. Place the Adobe Photoshop Elements software CD into your CD-ROM drive. If 
you have the autoplay function switched off search the CD for the “Autoplay.exe” 
file and open it with a double click. Follow the on-screen instructions to complete 
the installation and remove the CD from the drive. 
2. Place the CyberView X – MS CD (PC version) into your CD-ROM drive. If you 
have the autoplay function switched off search the CD for the “Launch.exe” file 
and open it with a double click. 
3. Click on "CyperView X" to start the installation wizard. Follow the on-screen 
instructions to complete the installation. 
4. There may be additional test software products on the installation CD. If they are 
installed follow the on-screen instructions to complete installation. 
Note:  If you have Windows XP installed DO NOT remove the CyberView X – 
MS CD after rebooting. 
5. Set the switch for the scanner connection to the USB or IEEE-1394 interface and 
use the supplied USB or IEEE-1394 cable to connect the scanner to the computer. 
6. After rebooting switch on the scanner. The operating system will recognize the 
hardware connected to the USB or IEEE-1394 interface and searches the 
respective driver. 
7. In the “Found New Hardware Wizard” window, select “Install the software 
automatically (Recommended) and click “Next”. 
8. In the “Completing the Found New Hardware Wizard” window, click “Finish”, then 
remove the CD. 
9. The installation is completed. 
 
 

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INSTALLING THE APPLICATION SOFTWARE AND THE DRIVER 
(Mac) 
Mac users shall install the application software (Adobe Photoshop Elements) prior to 
installing the scanner driver CyberView X – MS. 
If a TWAIN compatible application software or a Mac plug-in is already installed on 
your computer you can install the scanner driver directly. 
1. Place the Adobe Photoshop Elements software CD into the CD-ROM drive and 
double click on the "Adobe Photoshop Elements" icon in order to install the 
application. Remove the CD. 
2. Place the CyberView X – MS software CD into the CD-ROM drive. The icon for 
the CyberView X – MS CD will appear on the desktop. 
3. Double click on the "CyberView X – MS" icon. 
4. Double click on the "CyberView X – MS Installer" folder in order to install the 
driver. 
5. There may be additional test software products on the installation CD. If they are 
installed follow the on-screen instructions to complete installation. 
INSTALLING THE SCANNER 
1. Make sure the scanner is switched off. 
Remove the transportation adhesive straps on the inserted magazine. 
2. Check the USB/IEEE 1394 switch on the scanner connection.  
Set it to the   symbol for the IEEE-1394 int erface or to the 
 symbol for the 
USB interface.   
3. The scanner shall only be operated with the voltage specified on the scanner. 
Connect the power cord to the power adapter. At first, connect the power cord to 
the mains supply, then connect it to the scanner. 
4. Connect the appropriate end of the USB or IEEE-1394 cable to the respective 
socket on your computer. 
Connect the other end to the appropriate connection on the scanner. 
5. Switch on the scanner. The slide transport arm will extend. Do not push the arm 
back during warming up. 
 
 

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OPERATING INSTRUCTIONS 
INSERTING SLIDES 
Inserting a magazine 
Push the slide transport arm fully into the scanner (Fig. 1) and insert the magazine 
from the back until it touches the slide transport arm (Fig. 2). Make sure that the 
magazine moves easily.  
Make sure there are no objects next to the scanner for the slide transport arm to 
extend fully (<10 cm). 
Fig. 1  Fig. 2 
Loading various magazines
Paximat round magazine 
• P ull out the slide transport arm fully. 
• 
Load the magazine from the top into the magazine tunnel so that the open side points to 
the scanner. The inner ring shall contact the guiding pins. 
Note: The round magazine shall be filled evenly with slides.  
CS magazine 
• It is recommended to use the original CS system (reflecta, Braun) exclusively. 
Other CS magazines or CS frames may lead to disturbances. 
Universal magazine 
• Use only magazines with a DIN 108 label. Other magazines may lead to disturbances. 
• Pull out the slide transport arm fully. 
• Gently press the orange adapter on the slide transport arm. Move the adapter on the 
slide transport arm to the front until it snaps in. 
• Push the slide transport arm back into the scanner. 
• Load the magazine from the back in the respective guiding rails of the magazine tunnel 
until it hits the slide transport arm. 
For all other magazines (except for the universal magazine described above), you 
must return the adapter to its original position at the grip of the slide transport 
To release the adapter, gently press its outer tip. 
Insert from the back 
 
 

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Removing a magazine 
Pull out the slide transport arm fully and remove straight magazines to the front or 
back. Lift round magazines to the top. 
TIP: Do not tilt the magazine to the open side since slides may fall out. 
Moving magazine backward/forward 
You can insert the next or previous slide in the magazine for scanning by pressing 
the respective arrow button (ÅorÆ) in the lateral control panel (see Fig. 3). 
Fig. 3 
As an alternative, you can use the arrow buttons in the CyberView X – MS GUI to 
move the magazine. 
Previewing individual slides 
Insert the slide into the slide viewer at the side of the scanner for previewing (Fig. 4). 
Gently press the slide onto the "mini light table" to switch on the necessary light. The 
scanner must be switched on. 
Fig. 4 
Inserting single slides without magazine 
Using the slide lift, you can scan single slides. To insert a slide, press on the green 
eject button (Fig. 5) and the slide holder will lift-up. 
Place the slide into the slide lift and press the slide holder down until it snaps in  
(Fig. 6). 
 
 

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Note! 
When using the single slide scanning function, please make sure that the slide lift 
snapped into place and that the slide transport arm has been moved completely into 
the scanner. 
Fig. 5  Fig. 6 
The magazine tunnel should be empty or an empty magazine should be loaded 
correctly since the slide transport arm moves out during warm-up and calibration. 
SCANNING SLIDES 
Starting the program 
Load the magazine into the scanner and open the Adobe Photoshop Elements or 
another TWAIN compatible application software. 
When using Adobe Photoshop Elements, select File à Import à CyberView X - MS  
... to open the TWAIN driver. 
Information about Adobe Photoshop Album 
(Please refer to the Adobe Photoshop Album manual for additional details.) 
Open the Photoshop Album program and select File à Get Photos à From  
Scanner…“. Select CyberView X - MS to open the TWAIN driver. 
With the CyberView X software, you can scan directly onto your hard disk without 
using an application software. 
Basic settings for scanning 
Selecting the film type (PC) 
Select the film type, the manufacturer and the brand. If the film type is not specified 
explicitly the best results will be obtained using the Generic setting. 
Example: For a positive film, select Positive à Generic à Generic Positive. 
 
 

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Selecting the film type (Mac) 
Select the film type and the model.  
Example: For a positive film, select Positive Film à Generic Reversal. 
Previewing the scan 
Select Prescan Current Frame to pre-scan a single slide or Prescan… to create a 
selection of slides for pre-scanning. 
Single prescan  Multi prescan 
Settings for the scanning process 
Define the resolution, the color depth and the quality of the slide scan.  
If you do not specify values the settings defined in the Preference dialog (Scan -> 
Preference...) are used for the scan. 
Note:  The higher the resolution, the more scanning time is needed and larger 
storage space required. 
The following table lists the required storage space for a slide 24x36 mm, slides with 
40x40 mm require appropriately more space. 
 
 

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Scan resolution
in bit 
Required storage 
space as tif file in 
MB (approx.) 
Required storage 
space as jpg file in MB 
(approx.) 
1200  8  5  0.5 
1800  8  11.7  1 
2400  8  21  1.2 
3000  8  33  2.3 
3600  8  47  3.2 
1200  16  11  0.5 
1800  16  23.5  1 
2400  16  42  2 
3000  16  66  2.4 
3600  16  94  3.3 
For the jpg file format, the quality BEST was used to store the scans listed above. 
Starting the scan process 
Select Scan Current Frame to scan the slide loaded into the scanner, Scan Selected 
Films to scan the slides selected in the preview, or Multi-Scan... to specify the 
number of slides in the magazine you want to scan.  
You can select the same functions to store one or several slides directly to a file. 
 
 

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Scanning single slides 
When you press the scan button (l) in the lateral control panel of the scanner, the 
current slide will be scanned automatically and transferred to the opened application 
software. 
Exiting the program 
After scanning the slides, the images are transferred to the application software (e.g. 
Adobe Photoshop Elements) or stored to the specified storage location. Click on the 
X in the top right corner of the screen or select Scan -> Exit to close the driver. You 
can now edit, save and print the images with the application software. 
 
 

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Description of CyberView X – MS 
The CyberView X software (CVX) can be used in two different ways: 
1. as independent program 
2. as TWAIN driver directly from other programs. 
The user interface and the functioning of the program differ only slightly. With the 
TWAIN driver, the Scan menu offers options where you can define to transfer the 
scanned data to the calling program or directly to the hard disk. When CVX is started 
as independent program, the data can be stored to the hard disk only (see 1.1.1 
Scanning). 
The CyberView X user interface consists of four areas: 
1. the main window with the menu bar to select the scan commands and 
to control the scanner 
2. the preview window 
3. the window with the preference for the active image 
4. the window with the thumbnail panel to select the active image and the 
images to be scanned 
 
 

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1.  Main window 
1.1  Menu bar 
1.1.1 Scan 
Prescan: 
- Prescan Current Frame 
- Prescan… 
In contrast to the Prescan Current Frame option where a single slide is scanned, 
you can use the Prescan… option to enter a range. Individual ranges are specified 
using a hyphen (–), several ranges or single slides are separated by a comma. 
Example: 1-5,10,12,20-25. 
Scan: 
- Scan Current Frame 
- Scan Selected Films 
- Multi-Scan … 
- Scan Current Frame to File … 
- Scan Selected Films to File … 
- Multi-Scan to File … 
The first three menu items of the Scan sub-menu are displayed only when CVX is 
started as TWAIN driver. In contrast to the other menu items, the corresponding 
scan is transferred to the program where CVX was started. When CVX is used 
independently, the scan(s) are saved as files to the hard disk. 
The differences of the menu items are as follows: 
- Scan Current Frame: The slide currently in the scanner will be scanned. 
- Scan Selected Films: This option is only available after a pre-scan. The images 
of the pre-scans can be selected in the Thumbnail Panel. Please refer to the 
corresponding section for a detailed description. 
- Multi-Scan…: When you select this menu item, you are prompted to enter the 
 
 

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number of scans you want to perform. The scans are performed starting from the 
current position of the magazine. 
When you select Scan ... to File…, you are prompted to enter the storage location, 
the base file name, the file type and the quality (JPEG) of the image(s). 
- Enter the desired path or click on the Browse... button to select a path. 
- Enter the name of the first image in the Base File Name field. 
- Select the file type. 
- If the image is stored as JPG file select the quality of the image in the JPEG 
Quality field.  
The images are numbered automatically, where the first three digits correspond to 
the numbering of the scan, the next two digits define the selection frame of the 
scan (see preview window section).  
These two digits may be omitted. 
- Revert 
All modifications of the current preview windows are discarded and the image is 
displayed in its original state in the preview window. 
 
 

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- Preference... 
This section is divided into three 3 sub-windows: 
1.1.1.1.Scan Setting 
You can define the resolution, the color depth and the scan mode for the prescans and the scans. 
Note for the color depth: Please note that various programs cannot work with a 16 
bit color depth. 
Note for the scan mode: When using the Quality option, the scan will be slower 
resulting in less noisy scans. 
1.1.1.2.Advanced Setting 
You can set the CVX program to perform an automatic exposure correction (Auto 
Exposure) and/or an automatic gamma correction (Auto Gamma). 
 
 

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1.1.1.3. Default Scanning Area 
CVX recognizes three different scan formats. 
You can specify the slide sizes to be used automatically for the pre-scans and a 
scan offset to position the actual slide section.  
Please note that the x/y values for the offset must correspond to the coordinate 
values as required by Adobe Photoshop. 
+x and +y moves the slide to the right/down. 
- Exit 
The CVX user interface is closed. The system returns to the calling program if 
applicable. 
 
 

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1.1.2 Preview 
- Zoom In: CVX changes the mouse pointer to a magnifying glass. When you now 
click in the preview window, the pre-scan is magnified. 
- Zoom Out: When you click in the preview window, the pre-scan is reduced. 
- Rotate 90 Left: The preview is turned 90 degrees counter clockwise. 
- Rotate 90 Right : The preview is turned 90 degrees clockwise. 
- Flip Horizontal: Flips the preview horizontally. 
- Flip Vertical: Flips the preview vertically. 
 
 

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1.1.3 Image Adjustment 
You can use the Variations..., Color Balance..., and Curves and Levels... 
menu items to adjust color and contrast. 
The settings supplement or add to each other. 
In the bottom area of the Image Adjustment window, you can save the 
settings defined in the three windows to be used for other scans. 
Please note that the settings will only be valid for the current slide (the one 
displayed in the preview). In order to transfer the settings to other slides, 
you can save and load the settings. 
Note: 
The Reset All button restores the settings of all three areas. In order to only 
reset the changes of the current area, press the button with the green arrow. 
Press the OK button to confirm your entries and transfer the modifications to 
the preview.  
In case you pressed this button erroneously, activate the Image Adjustment 
window again and press the Reset All button. This will restore the settings to 
the original state. 
The Cancel button discards your changes like the Reset All button. If your 
settings were not saved they will be lost irrevocably. In addition, the window 
will be closed. 
Note: If you activated the Image Adjustment window using the button 
the changes are applied to the active frame only. 
 
 

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1.1.3.1. Variations 
In this window, you can correct the colors and the brightness of the scan 
using the three areas "Shadows", "Midtones" and "Hightlights" with a 
corresponding setting between Fine (for little change) and Coarse (for great 
change). 
Prior to correcting the scan, set the area and the degree. Now, click on one 
of the corrected images to accept the correction. The image next to the 
original image shows the cumulative modifications of your image. You can 
zoom in and out using the + and – buttons to have a closer look at the 
changes. 
 
 

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1.1.3.2.Color Balance 
The values for brightness, contrast, saturation and color (CMY or RGB) of the 
image can be adjusted with the sliders or by entering the values in the 
corresponding fields.  
You can use the buttons with the magnifying glasses to zoom in and out the 
Before and After windows to have a close look at the changes. 
 
 

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1.1.3.3. Curves and Levels 
You can adjust the color values through gamma correction.  
As in the Color Balance window, you can use the magnifying glasses buttons to 
zoom in the Before and After windows to have a close look at the modifications.  
You can use the three buttons with the pipettes to set a black, gray or white eye 
drop for the image with a simple mouse click. 
You can also use the sliders below the gamma curve to change the values.  
You can use the button with the multi-colored point to adjust the gamma correction 
automatically. 
You can select the color in the channel menu to perform the changes for each 
color individually. 
 
 

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1.1.4 Window 
- Exposure Setting… 
Using the sliders for the different colors, you can correct the exposure already 
when scanning. If your images to be scanned have a color imbalance you can 
make corrections already when scanning.  
The same applies for dark images – increase the three colors evenly in order to 
obtain a stronger general exposure without shifting colors during the scanning. 
 
 

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- Output Preview… 
By defining the output format via the output medium (type and size) and the output 
parameters (resolution in DPI and dimensions), you will receive an impression of 
the designed output. 
1.1.5 Help 
- User Manual 
Opens this manual in CVX. 
- Update Firmware 
You can upgrade the firmware version; this menu item is necessary to upgrade the 
firmware installed in the scanner in case of software upgrades. After selecting this 
menu item, specify the path for the upgrade file. Perform this step only when 
requested to do so by the support. 
- About... 
Displays information about the hardware and software of the scan system. Keep 
this information ready when contacting the telephone support. 
 
 

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1.2  Icon bar 
With the icon bar, you can access the features of the menus faster. 
Menus with sub-menus are identified wit h the   arrow to the left of the icon. 
Please refer to the menu bar section of this manual (1.1) for a detailed description. 
 [ Negative ]  
 [ Positive/slide ] 
 [ Black & white ]  
Selecting the film type -  
If the film type is not specified explicit ly, the best results are achieved with the 
Generic setting. 
Example:  With a positive film (slides), select Positive -> Generic -> Generic 
Positive. 
In the following, the icons and the corresponding menus are listed: 
  San -> Prescan 
  Scan -> Scan 
  Image Adjustment 
  Window -> Output Preview 
The following icons are used to control the scanner: 
  Moves the magazine back one frame. 
  Moves the magazine forward one frame. 
  Loads a new magazine and resets the image counter to 1.  
    Before pressing this button, you should load the magazine 
    manually as described in the operating instructions (Inserting Slides). 
 
 

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  If you move the magazine manually to a new position you can use  
    this menu item to enter the new position so that the counter in the 
    CVX works properly. 
  You can enter a position which the scanner shall address. Example: 
    You want to scan all slides from position 51-100. Use this button to 
    go to position 51 and select Multi-Scan to File… Enter the number of  
    slides to be scanned.  
(There are certainly other ways to solve this task, this is meant as an example.) 
2.  Preview window 
The following settings and information are available in the preview window: 
 When selecting the scan area, you can select several areas at the same 
time. Click on this button and draw the respective frames in the preview window of 
the image. The frame size can be changed afterwards. To delete the current frame, 
press the Del key. For each frame drawn, a separate file is created during the scan 
process. The settings for the respective scan can be modified individually in the 
Active Frame Setting window.  
The following buttons have exactly the same functions as the respective menu 
item in the menu bar (see section 1.1.). 
 
 

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  Preview -> Zoom In (maximum value 1000%) 
  Preview -> Zoom Out 
  Preview -> Rotate 90 Left 
  Preview -> Rotate 90 Right 
  Preview -> Flip Horizontal 
  Preview -> Flip Vertical 
  Scan -> Revert 
Selecting the ruler units in the Preview window 
You can specify the measurement unit in "in" (inch, US), "cm" (centimeter), or "px" 
(Pixel) by clicking on the top left corner. The units are transferred to the Active 
Frame Setting window. Make sure to enter the values in accordance with the 
selected measurement unit. 
Click 
 
 

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Status line (Preview window) 
In the bottom left corner, the color levels of red, green, blue, and the coordinates of 
the respective position are displayed [see I]. In the bottom right corner, the current 
image, the zoom level, and the number of selected frames [see II] are displayed. 
 [ I ] 
 [ II ] 
The status line of the main window shows the settings for the exposure in the 
bottom right corner. 
3.  Active Frame Setting 
You can select the scan resolution, the color depth, and the scan quality of the 
currently scanned (active) image. You can also set the size of the image. Please 
note that the unit you selected (in the Preview window) is the basis for the format 
specifications. You can use the button with the lock for a proportional adjustment 
of width and height. 
The Information area in the bottom part displays different information such as, e.g., 
the expected file size and the current dimensions of the image. 
 
 

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The Advanced mode displays additional information about the planned output. 
Changes in these two entry areas result in corresponding changes of the other 
values. 
 
 

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4.  Thumbnail Panel 
The images from the preview are displayed as thumbnails. By default, all images 
of the preview are selected (visible from the marked check boxes below the 
images). 
When pre-scanning more than six images, you can use the left/right arrow buttons 
to scroll through the images. 
Use the check boxes to select the images to be scanned. You can use the + / buttons on the bottom left corner of the window to mark/unmark all images. The 
active pre-scan image is indicated with a red frame. 
 
 

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5.  Support 
Visit our home page for support and driver updates. 
The Adobe Photoshop Elements and Adobe Photoshop Album products are 
updated by Adobe. Please contact the following web site if you need support for 
these products: 
www.adobe.de