UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
VIA LUDWING VAN BEETHOVEN N.24
20090 CINISELLO BALSAMO (MI)
Tel.: +39 0251672201
Fax: +39 0251672213
Mail: sales@bragamoro.com
www.bragamoro.com
USER MANUAL
OCTANS PLUS 15/20kVA 3:1
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USER MANUAL
INDEX
1 DOCUMENT CHECK SECTION ............................................................................................................... 3
2 Safety instructions ..................................................................................................................................... 5
2.1 Prohibitions .............................................................................................................................. 5
3 Safety tips ................................................................................................................................................. 5
4 Production Introduction ............................................................................................................................. 6
4.1 Application ............................................................................................................................... 6
4.2 1.2 Product range ..................................................................................................................... 6
4.3 1.3 System principle diagram .................................................................................................... 6
4.4 Features .................................................................................................................................. 7
4.5 Product overview ...................................................................................................................... 7
4.5.1 Product view ..................................................................................................................... 7
4.5.2 Rear panel instruction ....................................................................................................... 8
5 Installation ................................................................................................................................................. 9
5.1 Unpack checking ...................................................................................................................... 9
5.2 Installation procedure ............................................................................................................... 9
5.2.1 Installation note ................................................................................................................ 9
5.2.2 Installation ..................................................................................................................... 10
5.3 Connection of parallel system .................................................................................................. 12
6 Operation ................................................................................................................................................ 13
6.1 Working modes ...................................................................................................................... 13
6.1.1 AC mode ........................................................................................................................ 13
6.1.2 Bypass mode .................................................................................................................. 13
6.1.3 Battery mode .................................................................................................................. 13
6.1.4 ECO mode ...................................................................................................................... 13
6.2 Panel display, operation and running ....................................................................................... 14
6.2.1 Start up and turn off the UPS ........................................................................................... 14
6.2.2 Faceplate display ............................................................................................................ 15
3 Display instruction ...................................................................................................................... 17
6.3 Working Mode and transferring ............................................................................................... 20
6.3.1 Transfer to bypass if overload .......................................................................................... 20
6.3.2 Normal mode to battery mode ......................................................................................... 20
6.3.3 Go to bypass mode due to over temperature .................................................................... 20
6.3.4 Output short circuit ......................................................................................................... 20
6.3.5 Batter self-Test ............................................................................................................... 20
6.4 UPS monitoring ...................................................................................................................... 20
6.5 Display Messages/ Records ..................................................................................................... 20
6.5.1 Operational Status and Mode(s) ....................................................................................... 21
6.5.2 Alarm Information ........................................................................................................... 21
7 Specification ............................................................................................................................................ 23
8 Maintenance ............................................................................................................................................ 25
8.1 Fan maintenance .................................................................................................................... 25
8.2 Battery maintenance ............................................................................................................... 25
8.3 Visual checking ...................................................................................................................... 25
8.4 UPS status checking ............................................................................................................... 25
9 Trouble shooting ..................................................................................................................................... 26
10 Appendix I USB communication port definition ....................................................................................... 27
11 Appendix II RS232 communication port definition .................................................................................. 28
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B
C
D
E
F
G
H
I
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1 DOCUMENT CHECK SECTION
Drawing
Written by Role Date
David Alessandri Technical Staff 10/04/2019
Control
Controlled by Role Date
David Alessandri Technical Staff 10/04/2019
Approved
Approved by Role Date
UPS OCTANS 10/20kVA 3:1
USER MANUAL
Revision
References
Adelio Abbondio Technical Staff 10/04/2019
Rev. Author Description Date
Ref. Author Title Revision
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UPS OCTANS 10/20kVA 3:1
!
USER MANUAL
THIS MANUAL IS PART OF THE RELEASED DEVICE.
THE KNOWLEDGE OF THIS DOCUMENT IS COMPULSORY TO HANDLE OR USE THE UNIT.
THE MANUAL COMPLIES WITH THE TECHNICAL REVISION OF THE UNIT AT THE DATE OF
PRINTING.
THE CONTENT IS PURELY INFORMATION PURPOSE AND DOES NOT REFER TO THE CONTRACT.
DUE TO THE TECHNICAL EVOLUTION OF THE PRODUCT, POSSIBLE DIVERGENCES BETWEEN
THE CONTENTS OF THE MANUAL AND THE RELEASED PRODUCT.
THE MANUFACTURER IS NOT RESPONSIBLE FOR THE CORRECTNESS OF THE TECHNICAL
DESCRIPTION OR THE DATA SHOWN, BECAUSE THERE IS NO OBLIGATION FOR THE
PERMANENT UPDATE OF THIS DOCUMENTATION.
BEFORE INSTALLING OR OPERATING THIS EQUIPMENT READ THE INSTRUCTIONS CONTAINED
IN THIS MANUAL CAREFULLY AND MAKE SURE THEY ARE RESPECTED BY TECHNICAL
PERSONNEL.
KEEP THIS MANUAL CLOSE TO THE EQUIPMENT FOR EVERY FUTURE REFERENCE.
SAFETY AND RESPONSIBILITY
ALL MAINTENANCE WORKS MUST BE CARRIED OUT BY QUALIFIED PERSONNEL, RESPECTING
ACCIDENT PREVENTION REGULATIONS RELATED TO THE COUNTRY OF USE AND
INTERNATIONAL.
OPENING OR REMOVING THE EQUIPMENT PROTECTIONS YOU MAY COME IN CONTACT WITH
DANGEROUS VOLTAGES!
DISPERSION CURRENTS
MAKE SURE THAT THE GROUNDING IS PERFORMED CORRECTLY BEFORE CONNECTING THE
DEVICE TO THE NETWORK!
PACKING
THE DISINFAL AND INSTALLATION OPERATION MUST BE CARRIED OUT WITH THE MAXIMUM
ATTENTION AVOIDING OVERTURNING AND SHAKES IN ORDER TO DO NOT COMPROMISE THE
CORRECT OPERATION.
TO AVOID DAMAGE CAREFULLY FOLLOW THE INSTALLATION AND COMMISSIONING
PROCEDURE.
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USER MANUAL
2 Safety instructions
2.1 Prohibitions
1. There is a risk of electric shock inside the UPS. DO NOT REMOVE the external panels of the appliance without
first contacting the technical assistance of BRAGA MORO SpA.
2. Contact the distributor before using the UPS to power on:
electromedical equipment;
equipment that can damage people in case of malfunction.
3. Do not dispose of the batteries if they are not from an authorized company and do not store them near heat
sources.
3 Safety tips
1. The output of the UPS with internal batteries can be live even if not connected to the power supply (Battery
operation).
2. Make sure the UPS is completely shut down before making connections or reconfiguration of the connections.
3. MAKE SURE THE EARTH CONNECTIONS ARE WELL DONE BEFORE TURNING THE UPS ON.
4. The operating and storage environment may affect the reliability of the UPS.
5. Avoid placing the UPS and operating it in the following environments:
Areas with temperatures and humidity outside the range stated in the specifications on page 29;
Areas where the UPS is exposed to direct sunlight or near other heat sources;
Areas with the presence of corrosive and / or flammable gases;
Areas with high dust content.
6. Place the UPS so as to guarantee the flow of fresh air to the fans, in case of overtemperature the UPS protects itself
and carries the loads on the Bypass line;
7. Do not place liquid containers on top of the UPS;
8. In the event of a fire in the UPS room, use only powder extinguishers;
9. In environments with high temperatures the life of the batteries is significantly reduced, the test and the possible
periodic replacement of the batteries maintains the characteristics of back up constant;
10. In the case of a higher storage and 3 months it is recommended to connect the UPS to the mains and carry out a
charge of at least 12 hours before storing them again;
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Maintenance switch
USER MANUAL
4 Production Introduction
4.1 Application
This series UPS, providing reliable AC power to various equipment, can be used for computer center,
network management center, auto control system, telecom systems, etc.
4.2 Product range
This series contains many capacities of UPS products.
The UPS models and configuration of 10 k; 15 k; 20 k are as follows.
Capacity
Model
Remarks
Standard model, External
10kVA 15kVA 20kVA
10k 15k 20k
Standard model, External
battery
battery
4.3 System principle diagram
The system can work as a single unit or parallel one, so as to enhance its
reliability.
Bypass
AC Input
Rectifi er Inverter
Input switch
Char ger
Standard model, External
battery
AC Output
Switch
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Fig.4-3 1 Single unit
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USER MANUAL
4.4 Features
This series is newly introduced. It is an intelligent online sine wave UPS.
High frequency, double conversion, high input power factor, wide input voltage range, the output will
not be disturbed by power network, suitable for area with poor power supply condition
DSP technology for all-digital control, high reliability, self-diagnostics and protections are featured
Intelligent battery management which extends battery life
LCD panel and LED indicators clearly indicate the system status and parameters such as input/output
voltage, frequency, load, temperature inside UPS, etc.
Perfect network power management can be achieved by using UPS monitoring software
Maintenance bypass switch is provided so the power supply to load will not be interrupted during repair
4.5 Product overview
4.5.1 Product view
Fig. 4-5 1 Complete unit view
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4.5.2 Rear panel instruction
4.5.2.1 10/15/20k(H) Rear panel
1
UPS OCTANS 10/20kVA 3:1
USER MANUAL
2
3
4
5
Fig.4-5 2a 10/15/20 k (H) Rear Instruction
1) Intelligent slot
2) EPO (External Power Off)
3) Parallel port 1
4) Parallel port 2
5) Input & output breaker
6) COM
7) USB
8) Maintenance bypass switch (covered)
9） Terminals (covered)
6
7
8
9
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USER MANUAL
5 Installation
5.1 Unpack checking
1) Don’t lean the UPS when moving it out from the packaging.
2) Check the appearance to see if the UPS is damaged during transportation, do not switch on the
UPS if any damaged is found and please contact the dealer.
3) Check the accessories according to the packing list and contact the dealer if any parts missing.
5.2 Installation procedure
5.2.1 Installation note
Put the UPS at flat place next to the equipment.
Keep the UPS at least 20cm from wall or equipment or other object. Don’t block the ventilation holes
of the UPS located in the front panel and the bottom part, so as to keep the ventilation in good
condition & avoid temperature of components inside getting high.
Keep the UPS away from high temperature, water, flammable gas, corrosive gas, dust, direct
sunlight and explosive things
Don't lay the UPS outdoor.
3P 125A/400V circuit breaker is required at the input and battery and 2P 125A/400V is required at
the output.
PDU is required to connect to the UPS output so as to weaken the affection between loads
In order to fix the UPS, please lock its wheels by shifting the sheet on each wheel.
RCD load like computer, linear load and small inductive load can be connected with the UPS. Please
contact dealer if other types of loads is required to be connected with.
For the safety sake of user and equipment’s, please betake correct power configuration.
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Fig.5-1 Correct power configuration
FIg.5-2 Wrong power configuration
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No
USER MANUAL
5.2.2 Installation
5.2.2.1 External battery connection (for extended model only )
1) Make sure battery quantity complies with the specs（16 to 20 pieces of 12V battery in series）.
Measure the voltage of battery bank after finishing connection.
CAUTION!
Don’t mix batteries with different capacity & brands and don’t mix brand new and old batteries,
either.
2) The breaker on battery cabinet should be off.
3) Take out the connection box and remove the cover of terminals, use multi-meter to make sure
there is no DC voltage at the battery terminals of UPS.
4) Connect battery pole with positive pole, common pole and negative pole to battery connector
(BAT+,BATN,BAT-）, don’t reverse battery connection.
CAUTION!
It is recommended to connect or replace battery after switching
off the system; don’t reverse battery polarity when doing battery hot-swapping.
A
B
C
Ni
Lo
Fig.5-3a 10k(S) External battery connection
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UPS OCTANS 10/20kVA 3:1
OU TP UT L
USER MANUAL
A
B
C
Ni
Lo
N o
BA T+
Positive(+) (8/9/10)
BA TN
Negative(-) (8/9/ 10)
BAT -
Fig.5-3b 10k/15k/20k(H) External battery connection
5.2.2.2 UPS input and output connection
Minimum 8AWG or 10 mm2 copper wires for input/output & battery cables are required for the ups.
Switch off all breakers before connecting cables.
Remove the cover of the terminals, see Fig 2-4, and connect the cables correspondingly
A B C Ni
IN PU T A
IN PU T B
IN PU T C
IN PU T N
Lo N o BAT+BATN BAT
BATTE RY
OU PU T N
Fig. 5-4a 10k/15k/20k I/O terminals connection
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-
BATTE RY
BATTE RY N
"+ "
"- "
" "
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UPS OCTANS 10/20kVA 3:1
USER MANUAL
CAUTION！
Terminators are required so as to ensure the connections are firm
Don’t reverse the input L and N
Don’t connect the UPS input to a wall outlet or the outlet will get burnt.
Connect the UPS output L, N, E to L, N, E of load via a PDU. Tighten the screws and shelter the
terminals
CAUTION
Please connect the output Earth well before go for other operation
5.2.2.3 Connection of the UPS communication cables
1. USB cable provided in accessories can be used to connect the UPS with PC
2. Follow steps below to install SNMP (if purchased ):
3. Refer to the SNMP manual provided to do SNMP setting.
！
a. Remove the cover of SNMP slot at UPS rear panel and keep it for further use.
b. Insert the SNMP card and tighten the screws
c. Connect the UPS with internet by network cable.
5.3 Connection of parallel system
Fig.5-5 parallel system
Make sure all the breakers are off and no output at the UPS output.
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UPS OCTANS 10/20kVA 3:1
USER MANUAL
CAUTION！
Connect the A/B/C/N/L and E well
Wire for requirement:
For 10KVA UPS, select 10AWG or 6mm² I/O copper line. The total line length is N*6mm².
For 15KVA UPS, select 8AWG or 10mm² I/O copper line. The total line length is N*10mm².
For 20KVA UPS, select 6AWG or 16mm² I/O copper line. The total line length is N*16mm².
(N equals the numbers of the UPS in parallel.)
6 Operation
6.1 Working modes
The UPS has AC mode, bypass mode, battery mode and ECO mode
6.1.1 AC mode
If the AC input and load capacity are in normal ranges, the load will be powered by inverter output, battery will
be charged at the same time. AC and inverter indicators on LCD control panel will be on (green).
CAUTION！
Please note below if the UPS input power is provided by a generator.
1) Don't switch on the loads before starting UPS. After the UPS has been started and
worked steadily, switch on the loads one by one. Suggest that the total capacity of the
loads should be lower than 30% of capacity of the generator.
2) It is suggested that the rating of generator should be 1.5-2 times of the capacity of
the UPS.
6.1.2 Bypass mode
When the AC power is connected and the UPS has not been switched on, or the UPS is overloaded after
switching on the UPS, it will go to bypass mode. The Loads will be powered by AC, battery will be charged,
and the bypass indicator on the LCD control panel will be on (yellow). But, if the bypass is beyond normal
range or absent, the UPS will not go to bypass mode and no power will be supplied to the loads.
6.1.3 Battery mode
In AC mode, if the AC is absent or beyond normal range, the rectifier and charger will stop working, the loads
will be powered by battery bank of which energy goes through inverter circuit. The Inverter’s and battery’s
indicators on LCD control panel will be on (green) and the alarm will beep every 2 seconds.
In battery mode, if the battery voltage becomes low and reaches the setting value, the system will give low
battery voltage alarm, beep once every second and the LCD will give low battery alarm, too.
CAUTION！
Charge batteries for at least 8 hours when the UPS is used at the first time, as battery
6.1.4 ECO mode
In AC mode, the UPS can be set to work in ECO mode if the load does require strict power purity and it can
be sustained in bypass mode normally. If the AC is beyond normal range, the UPS will transfer back to inverter
mode. The Efficiency for the UPS in ECO mode is much higher.
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USER MANUAL
6.2 Panel display, operation and running
The operation is simple, operators only need to read the manual and follow the operation instructions listed in
this manual, no need any special training.
6.2.1 Start up and turn off the UPS
Start up operation
1. Turn on the UPS in Line mode
Once AC Power Cord is plugged in, the UPS will start automatically and the LCD display of the UPS will be lit
on. You may view the data and set parameters on the LCD display as well as the LED display showing the
status of the UPS.
2. Turn on the UPS in Battery Mode
Press “On” on the front panel to start the UPS and in the meantime, the LCD display will light up. You may
view the data and set parameters on the LCD display and the LED display of the UPS will show the latest
status of the UPS.
Turn off operation
1. Turn off the UPS in line mode（without batteries）
① Press and hold the OFF key for 2 seconds to turn off the inverter and the UPS is in Bypass mode now;
on the contrary, you may press the hold the OFF key for 2 seconds in order to Change over back to inverter
mode.
② To shut down (turn off) the UPS completely, you need to turn off the input switch.
2. Turn off the UPS with connecting batteries
① Press and hold the OFF key for 2 seconds to turn off the UPS.
② After UPS is turned off, all LED and LCD will be extinguished and there is no output.
Remarks: When the UPS is turned off from the inverter mode, it will discharge DC Bus and then shut
down completely; therefore, sometimes, it takes more several seconds to complete.
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6.2.2 Faceplate display
Faceplate display illumination
1. LCD Display Board
2. ESC
3. Off button
4. On button
5. right or down
6. Enter
7. Left or up
8. Output indicator
9. Inverter Indicator
10. Battery Indicator
11. Mains (AC) Indicator
12. Bypass Indicator
13. Fault Indicator
UPS OCTANS 10/20kVA 3:1
USER MANUAL
ON
OFF
ESC
BYPASS
FAULT
RECT INV O UTPUT
Fig.6.2.2° Overview of the operating panel of the UPS
ENT
LCD display
1、LED indicator definition
1) Fault Indicator（red）： “On ”indicates when a fault occurred; “Off” means no fault occurred.
2) Indicator（Green）： “On” means AC is normal, “Off” means AC is not present, and blinking means
voltage is beyond normal range
3) Inverter Indicator（Green）： “On” means when load is powered by inverter, “Off” means when it is
not working and blinking means it is in overload condition.
4) Bypass Indicator（Green）： “On” means when UPS is in bypass mode, “Off” means not in bypass
mode and blinking means when the input is beyond normal range
5) Battery Indicator（Green）：On: when UPS is in battery mode, Off: Not in Battery mode; Blinking:
when battery voltage is low or battery is not connected
6) Output Indicator（Green）：On: when there is output, Off: no output.
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Expla
nation
Content
2、LCD display content
1) Running parameters
Input voltage/frequency, output voltage/frequency/current, temperature inside, UPS, battery
remaining capacity, battery charging/fully charged, battery voltage.
2) Alarm information (priority from high to low )
It provides shutting down, auxiliary power fault, output short circuit, inverter fault, rectifier fault, over
temperature, overload, charger fault, battery fault, battery capacity low, ready to shut down and
output fault.
3） Parameter setting
Menu setting, floating /boosting charging setting, battery capacity setting, ID of parallel UPS, output
voltage/frequency level/calibration.
1）Boosting charging voltage 2.30 to 2.35V per cell, floating charging voltage 2.20 to 2.29V per
cell
2）Battery capacity setting includes the Ah of each battery unit, battery quantity (8 to 10)*2,
parallel group number, low battery voltage alarm value (EOD ).
3）Parallel setting
4）UPS ID setting
4） Button Definition
UPS OCTANS 10/20kVA 3:1
USER MANUAL
Button Definition
ON
Switch on the inverter by pressing and holding it for 1s when the
UPS is off
Switch off the inverter output by pressing and holding it for 1s
OFF
when the UPS is on, load will be powered by bypass output if the
bypass is normal
ENT Confirm the operation
ESC cancel and go to previous menu
◀ Turn to another menu or parameter
▶ Turn to another menu or parameter
5）UPS Messages reference table
Initialization CurState: Init
No export No-Out
At bypass Bypass
Rectifier working Mains
Battery mode Battery
Battery testing Testing
Starting Starting
ECO mode CurState: ECO
EPO mode CurState: EPO
UPS maintaining CurState: M-Byp
UPS fault CurState: Fault
Battery float charging Battery Charging
Battery Boost charging Battery Boost
Inverter on/off Invter ON/ Invter OFF
Master of UPS Inver Master
Maintenance switch close or open
SWMB ON/ SWMB OFF
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USER MANUAL
3 Display instruction
1) The main interface below comes out when the power is connected or the system is cold start. see Fig1
Fig.1：Main interface
2) Press ESC/ ◀ or ▶ button, it will change to the basic status interface, see Fig2 below
Fig.2：Basic status interface
3) Press the ENT button, it will change to main menu, see Fig3，
Fig.3： Main menu
4) An arrow icon will come out on the LCD when pressing the ENT, then the data info, status info, setting
5) Select and confirm the data info to be viewed in detail. It contains the details of the AC input /output,
10.0kVA
MODE: ONLINE
Volt: AN BN CN
Vin: 220 220 220
Vout:220V 50Hz
FIGUER
STATUS
SETTING
info can be selected by pressing the right or left arrow button, and checking the details by pressing.
inverter, battery, BUS, parallel , temperature. See Fig 4 to 13 below.
FIGURE
Mains-V
A:220.0 B:220.1
C: 220.0 50.0Hz
Fig.4: Input volt info Fig.5:Input current info
FIGURE
Mains-A
A:0.0 B: 0.0
C:0.0
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FIGURE
Output
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Output
0kW 0kVA
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CAP
：
0Hour
P＿Amount
：0
ENV:27
B
att cap
：
7Ah
USER MANUAL
Fig.6：Output info Fig.7：Output info
FIGURE
Invert
220.0V 50.0Hz
Fig.8：Inverter info Fig.9：Battery info Fig.10 Battery info
Fig.14：main menu Fig.15：main menu
FIGURE
BUS
-370V +370V
Fig.11：Bus info Fig.12：Parallel info Fig.13：Temperature info
6) Select and confirm the status info can view the details, including status information, alarm information,
code, power rating and version. See Fig 14 to 15
STATUS
Code：11
Fault ：0. 0.0.0
Model：10.0kVA
7) Select and confirm setting menu, setting information will be displayed on the screen, which includes
user set, system set, parallel set, battery sett, revise set. See Fig 16 to 24
SETTING
Mode： NOR
Batt num：16
Fig.16：setting menu Fig.17：setting menu
SETTING
V-upper 15%
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V-lower -45%
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FIGURE
P Battery
0V 0.0A
0min 0%
FIGURE
Parallel
ID: 1
STATUS
Version
DSP
Ver:B006D001
SETTING
V-Level：220V
F-Level：50Hz
SETTING
Buzzer：Enable
FIGURE
N Battery
0V 0.0A
0min 0%
FIGURE
Temperature℃
PFC:27 INV:27
Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
Fig.18：setting menu Fig.19：setting menu
SETTING
Parallel set
ID 1
P-amount 2
P-Redund 0
Fig.20：Parallel setting
SETTING
BatTest: Off
Fig.21：Batter self-Test Off Fig.22：Batter self-Test ON ：to 10 seconds
SETTING
BatTest: |10m
Fig.23：Batter self-Test ON: to 10 minutes Fig.24：Batter self-Test ON: to EOD
SETTING
BatTest: |10s
SETTING
BatTest: |EOD
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Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
6.3 Working Mode and transferring
Usually, the UPS should be set to work in AC mode, so it will transfer to battery mode automatically without
interruption when AC fails. When the UPS is overloaded, it will transfer to bypass mode without interruption.
When the inverter is defective or over temperature occurred inside the UPS, the UPS will transfer to bypass
mode if the bypass is normal.
6.3.1 Transfer to bypass if overload
When the load of UPS is beyond normal range and lasts for the time set, it will transfer to bypass mode and
beeps twice every second, then the load is powered by AC directly. Please decrease the load immediately
until the alarm is eliminated. The UPS will start the inverter after 5 minutes. In order to protect the load and the
UPS, it is required to set the limitation times of transferring to bypass mode due to overload in 1 hour. If it
exceeds the limitation times set, the UPS will keep in bypass mode.
6.3.2 Normal mode to battery mode
The UPS will go to battery mode if the AC is failed. The UPS will shut down automatically if batteries are
drained. When AC recovers, the UPS will start the inverter automatically.
6.3.3 Go to bypass mode due to over temperature
The temperature inside UPS may be high if ambient temperature is high or the ventilation is poor, then the
UPS will go to Bypass mode, fault indicator will be on (red), the LCD will display that the inner temperature is
high, long beeps will come. If so, please cut off the input power of the UPS, move objects that affecting the
ventilation far from the UPS if any or increase the distance between the UPS and the wall. Wait until the UPS
temperature becomes normal then restart it.
6.3.4 Output short circuit
When the UPS output is in short circuit, the UPS will cut off the output, fault indictor will be on (red ), the LCD
will display output is in short circuit, long beeps come. If so, please disconnect the load in short circuit, cut off
the UPS input power and wait for 10mins, the UPS will shut down automatically or press the off button to shut
down in after10s. Before restarting the UPS, please make sure that the short circuit problem has been solved.
6.3.5 Batter self-Test
The page is the introduction to the Battery self-test setting. The default Settings is “OFF” when the UPS has
no need of the battery self-test function. When turn to “ON”, batteries can do the self-test automatically per 30
days. Three kinds of Battery Self-test Time can be choosing as below.
When choosing 10s, UPS can transfer to Battery Mode automatically per 30 days. And the Battery Self-test
Time is 10 seconds.
When choosing 10m, UPS can transfer to Battery Mode automatically per 30 days. And the Battery Self-test
Time is 10 minutes.
When choosing EOD UPS can transfer to Battery Mode automatically per 30 days.
And the Battery Self-test Time is EOD.
6.4 UPS monitoring
Please refer to the instruction of the UPS monitoring software provided.
6.5 Display Messages/ Records
This section lists the event and alarm messages that the UPS might display. The messages are listed in
alphabetical order. This section is listed with each alarm message to help you troubleshoot problems
.
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Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
6.5.1 Operational Status and Mode(s)
Note： “X” shows that it will determined by other conditions.
USER MANUAL
6.5.2 Alarm Information
Item UPS Alarm Warning Buzz LED
1 Rectifier Fault Beep continuously Fault LED lit
2 Inverter fault Beep continuously Fault LED lit
3 Inverter Thyristor short Beep continuously Fault LED lit
4 Inverter Thyristor broken Beep continuously Fault LED lit
5 Bypass Thyristor short Beep continuously Fault LED lit
6 Bypass Thyristor broken Beep continuously Fault LED lit
7 Fuse broken (Reserved) Beep continuously Fault LED lit
8 Parallel relay fault Beep continuously Fault LED lit
9 Fan fault Beep continuously Fault LED lit
10 Reserved Beep continuously Fault LED lit
11 Auxiliary power fault Beep continuously Fault LED lit
12 Initialization fault Beep continuously Fault LED lit
13 P-Battery Charger fault Beep continuously Fault LED lit
14 N-Battery Charger fault Beep continuously Fault LED lit
15 DC Bus over voltage Beep continuously Fault LED lit
16 DC Bus below voltage Beep continuously Fault LED lit
17 DC bus unbalance Beep continuously Fault LED lit
18 Soft start failed Beep continuously Fault LED lit
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19 Rectifier Over Temperature Twice per second Fault LED lit
20 Inverter Over temperature Twice per second Fault LED lit
21
Input N loss
Twice per second Fault LED lit
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Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
Item UPS Alarm Warning Buzz LED
22 Battery reverse Twice per second Fault LED lit
23 Cable connection error Twice per second Fault LED lit
24 CAN comm. Fault Twice per second Fault LED lit
25 Parallel load sharing fault Twice per second Fault LED lit
26 Battery over voltage Once per second Fault LED blinking
Mains volt. reverse
27
(Reserved)
28 Bypass reverse (Reserved) Once per second Fault LED blinking
29 Output Short-circuit Once per second Fault LED blinking
30 Rectifier over current Once per second Fault LED blinking
31 Bypass over current Once per second BPS LED blinking
32 Overload Once per second INV or BPS blinking
33 No battery Once per second BATTERY blinking
34 Battery under voltage Once per second BATTERY blinking
35 Battery low pre-warning Once per second BATTERY blinking
Once per second Fault LED blinking
36 Internal Communication Error Once per second Bypass LED lit
37 DC component over limit. Once per 2 seconds INV blinking
38 Parallel Overload Once per 2 seconds INV blinking
39 Mains volt. Abnormal Once per 2 seconds BATTERY LED lit
40 Mains freq. abnormal Once per 2 seconds BATTERY LED lit
41 Bypass Not Available BPS blinking
42 Bypass unable to trace BPS blinking
43 Boot is invalid
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PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
7 Specification
Product Performance
CAPACITY 10kVA/9kW、15kVA/13.5kW、20kVA/18kW PF:0.9
MODEL 10K(S/H)/15K(H)/20K(H)
INPUT 3 phase 5 wires
Input power factor ≥ 0.99
Rated voltage 220Vac/230/240Vac（self-adaption）
Rated frequency 50Hz/60Hz（settable）
AC INPUT
Voltage range 208~478V
Frequency range 45~55Hz（50 Hz）；55~65Hz（60 Hz）
Bypass voltage range
UPS OCTANS 10/20kVA 3:1
USER MANUAL
Max：
220V, +25%(+10%,+15%,+20%, optional)
230V, +20%(+10%,+15%,, optional)
240V, +15%(+10%, , optional)
Min：
-45% (-20%, -30%,, optional)
Bypass frequency range ±1%、±2%、±4%、±5%、±10%
DC INPUT
AC OUTPUT
Battery number 16/18/20 pieces
Battery type VRLA
Charge model Boost charge or float charge auto switch
Charge time Boost charge up to 20 hour (Max)
Charge current (MAX.) 1A（S）/10A（H）
Output type 1 phase 3 wires
Voltage regulation ±1.0%
Voltage distortion (THD)
Output voltage class 220/230/240V±1%
Frequency regulation
Frequency
Frequency track speed
less than 2% at 100% liner load
less than 5% at 100% non-liner load
±0.1% (single machine)
±0.25% (parallel operation)
50/60±0.1Hz【Utility Mode：tracking A phase frequency，＞
±10%（±1%、±2、±4%、±5%）】
50Hz/60±0.1Hz【Battery Mode】
1Hz/s (single machine)
0.5Hz/s (parallel operation)
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load capacity
（Mains, drop a level in
battery mode）
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≤110%，lasts 1 hour
≤125%, lasts 10 minutes
≤150%, lasts 1 minute
＞150%，switch to bypass
Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
Mechanical Characteristics
Rated power
kVA 10
kVA(S
)
USER MANUAL
＞95%, cannot inverter-fed
load capacity
Crest factor 3:1
Efficiency at AC
Dynamic respond 5.0%
Dynamic respond 40ms
output voltage DC
Transfer time
component
Between Normal and
battery mode
Between inverter and
bypass
Noise <55dB（1m）
Display LCD+LED
Safety Meet up with STANDARD IEC62040-1
Max input voltage 320Vac，1 hour（static）
EMI
EMS IEC 62040-2
Load for a long time when rated output current under 125%
Bypass load capacity is controlled by bypass circuit breaker,
tripping when circuit breaker operating current.
10K: ≥90%
15K/20K：≥92%
≤100mV
0ms
0ms(synchronous)
＜15ms (50Hz), ＜13.33ms (60Hz) (asynchronous)
Conduction：IEC 62040-2
Radiation：IEC 62040-2
Harmonics：IEC 62040-2
MTBF 250,000 hours
Isolation resistance > 2MΩ（500Vdc）
Isolation intension 2820Vdc，<3.5mA，1min
Surge
Protection IP20
Meeting up with IEC60664-1,1.2/50uS+8/20uS, composite
wave ability ≥ 6kV/3kA.
Dimension and weight
Height
Width mm 250 250
Depth mm 597 502
N.W. kg 76 10kVA:35,15/20kVA:45
Color Black
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mm 655 616
10kVA/15kVA/20kVA(H)
Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
8 Maintenance
Please follow 2.2.1 to install the UPS
8.1 Fan maintenance
Continual working time of fan is 20000 to 40000 hours. It will be shorter as temperature raises. Please check
the fan periodically, make sure there is wind blowing out from it.
8.2 Battery maintenance
There are sealed lead acid maintenance free batteries inside this series standard models. Battery life depends
on environment temperature and discharge/charge cycles, it will be shortened if temperature raised or deep
discharged. Periodical maintenance is required so as to keep battery in good condition.
1) The most proper working temperature is 15 to 25 Celsius degree.
2) Avoid small discharging current. Don’t let UPS work in battery mode continuously for 24 hours.
3) Charge battery for at least 12 hours every 3 months if it is free of operation. If the environment
temperature is high, charge it once every 2 months.
4) For extended backup models, check and clean the battery connectors periodically. 。
If backup time has become much less than before, or there is battery fault displayed on the LCD, please
contact distributors to confirm whether the batteries are needed to be replaced or not.
CAUTION：
★Before replacing batteries, first please turn off the UPS and break off the
mains. Remove your metallic adornment such as finger ring, watch and so on.
★When replace batteries, please use the screwdriver with insulating handle.
Do not lay the tools or metallic goods on the battery.
★Never reverse or short circuit between the battery anode and cathode.
8.3 Visual checking
1) Clean your UPS regularly, especially intake and exhaust vents to Keep ventilation of the UPS in good
condition. Use a vacuum cleaner to clean up when necessary.
2) Check nothing blocks the ventilation of the front, rear and side panel and the case bottom.
8.4 UPS status checking
1) Check to see if there is any fault occurred, fault indictor is on or any alarm there.
2) Please find the cause if the UPS is working in bypass mode.
3) If the UPS is working in battery mode, make sure it is normal; on the contrary, please find out the
root cause, such as Utility Failure or self-check of battery.
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Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
9 Trouble shooting
When your UPS has the abnormal situation, please refer to the below table for checking and troubleshooting
first.
Please contact the distributor if problems cannot be solved by the trouble shooting below
No. Problem description Probable causes Solution
No display on the LCD,
1
no self- diagnostics
AC normal but AC
2
indicator off, the UPS is
in battery mode
3 No alarm but no output Output connection problem Check the connection and re-do
The UPS doesn’t start
4
after pressing On
button
5 AC indicator blinking
6 Abnormal backup time
Abnormal sound or
7
smell
A Input power absent
B Low input
A Input circuit breaker off.
B Input power connection
problem
A pressing ON button time
is insufficient
B Overload
Input AC is beyond normal
range
A Battery not fully charged
B Battery Bad
Fault inside UPS
Use Multi-meter to measure the
input to see if it is normal or not.
A Switch on the input breaker
B Check the connection and re-do
A Press and hold On button for 1s
B Disconnect all loads and restart
Pay attention to the backup time if
the UPS is in battery mode
A Charge battery for 8 hours when
AC is normal, then test the
backup time again
B Contact distributor to replace
battery
shut down the UPS immediately
and Contact distributor
Please provide the UPS model, SN when calling distributor for maintenance.
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Code
PUV9E010/15/20-AK
UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
10 Appendix I USB communication port definition
Definition of Male port:
1 2
34
Pin 1 VCC, Pin 2 D-
pin 3 D+, Pin 4 GND
Application: use UPSilon2000 Power Management software
Available functions of the USB
Monitor UPS power status
Monitor UPS alarm info
Monitor UPS running parameters
Timing off/on setting
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UNI EN ISO 9001
-
2015 n° 9115.BRMO
UPS OCTANS 10/20kVA 3:1
USER MANUAL
11 Appendix II RS232 communication port definition
Definition of Male port:
Connection between PC RS232 port and UPS RS232 port:
PC RS232 port UPS RS232 port
Pin 2 Pin 2 UPS send，PC receive
Pin 3 Pin 3 PC send，UPS receive
Pin 5 Pin 5 ground
Available function of RS232:
◆ Monitor UPS power status.
◆ Monitor UPS alarm info.
◆ Monitor UPS running parameters.
◆ Timing off/on setting.
RS-232 communication data format:
Baud rate ---------- 2400bps
Byte length ---------- 8bit
End bit ---------- 1bit
Parity check --------none
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