BQ X5 Plus User Manual

Aquaris X5 Plus

Complete User Manual

Aquaris X5 Plus

The BQ team would like to thank you for purchasing your new Aquaris X5 Plus. We hope you enjoy using it.

With this unlocked smartphone you can enjoy even faster mobile network speeds with 4G coverage. It comes with dual-SIM functionality (nano-SIM), which means you can use two SIM cards at the same time, even if they are from different operators. You can browse the internet rapidly, check your email, enjoy games and apps (which you can download directly onto the device), read e-books, transfer ﬁles via Bluetooth, record audio, watch movies, take photos and record videos, listen to music, chat with your friends and family or enjoy your favourite social networks. It also comes with a ﬁngerprint scanner, enabling you to add a digital ﬁngerprint to unlock your smartphone, authorise purchases, or start sessions in different applications.

About This Manual

· Please read this manual carefully before using your smartphone.

· Some of the images and screenshots shown in this manual may differ slightly from those of the ﬁnal product. Likewise, due to ﬁrmware updates, it is possible that some of the information in this manual does not correspond exactly to the operation of your device.

· BQ shall not be held liable for any issues relating to performance or incompatibility resulting from modiﬁcation of the registry settings by the user. Nor shall it be held liable for any incompatibility issues with third-party applications available through the app stores.

Icon guide

Danger: This icon indicates situations that could pose a risk to personal safety or

health.

Warning: Situations which pose a risk to the correct functioning of the device but not

to personal safety or health.

Tip: Additional information to help you get the best out of your device.

Trademarks

The BQ logo is a registered trademark of Mundo Reader S.L.

The Android and Google Search trademarks of Google Inc.

is a registered trademark of the Wi-Fi Alliance.

Wi-Fi

Bluetooth

MicroSD

is a registered trademark of Bluetooth SIG, Inc.

and the corresponding logo are registered

trademarks of SD-3D, LLC.

Dolby, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories.

Qualcomm is a registered trademark of Qualcomm Incorporated, registered in the USA and other countries.

logos are registered

© 2016 Mundo Reader SL. All rights reserved. It is absolutely forbidden to copy, reproduce, distribute, publish or modify the contents of this document without the prior written express consent of Mundo Reader. The only exception to the aforementioned is that Mundo Reader authorises the translation thereof into other languages provided that it is for didactic purposes, not commercial or non-proﬁt, and that the clariﬁcation “This text is not an ofﬁcial translation by BQ” is included in the said translation. Likewise, Mundo Reader is not responsible for the integrity of said translations and reserves the right to request their withdrawal from the public domain when deemed necessary.

07 Before You Start

07 Box Contents 08 Product Overview

09 Getting Started

09 Inserting a SIM Card 10 Switching the Device On and Off 11 Inserting and Removing the microSD Card 11 Managing microSD Card and USB Drives 14 Charging the Device and Transferring Files 16 Setup Wizard 17 Learning to Use the Multi-Touch Screen

19 Desktop

19 Adjusting Screen Rotation 19 Buttons and Icons 20 Screen Lock 21 Home Screen 24 Status bar 25 Notiﬁcations Bar 27 Keyboard 27 Lock Screen

28 Phone

28 Managing Contacts 31 Calls 35 SMS and MMS

37 Settings

37 WIFI AND NETWORK SETTINGS 37 Wi-Fi 38 Bluetooth 39 SIM Cards 40 Data Usage 41 More...

42 DEVICE SETTINGS 42 Screen 43 Sounds and Notiﬁcations 45 Apps 48 Storage and USB 49 Battery 50 Memory 50 Users 50 Tap and Pay

51 PERSONAL SETTINGS 51 Location 52 Security 53 Accounts 54 Language and Input 54 Google 56 Backup and Reset

57 SYSTEM SETTINGS 57 Date and Time 57 Scheduled Power On and Off 58 Accessibility 61 Printing 61 About Phone 62 Developer Options

63 Multimedia

63 Camera 64 Camera Mode 66 Video Mode 66 Panoramic Mode 67 Motions 68 General Settings 70 Image Gallery 72 Play Music 72 Play Movies

73 Apps

73 Apps from Unknown Sources 74 Play Store 74 Internet Browser 75 Hangouts 75 Calendar 75 Maps and GPS Navigation 75 News & Weather (Genie Widget) 75 BQ Plus 76 Email 77 Calculator 77 Clock 78 FM Radio 78 Sound Recorder

79 Tips

79 Optimising Battery Life 79 OTA Updates 80 Sharing Files 80 Voice Search 81 Selecting Text

82 Appendices

82 Appendix A: Technical Speciﬁcations 82 Appendix B: Cleaning and Safety 85 Appendix C: Information on Exposure to Radio Waves and SAR (Speciﬁc

Absorption Rate)

Appendix D: Disposing of this Product Correctly

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Before You Start

Box Contents

Before using your BQ smartphone for the ﬁrst time, please check the contents of the box. If any of the following items are missing, contact the vendor that sold you the device.

Aquaris X5 Plus

USB (type A) to micro-USB (type A)

SIM key

Documentation:

Quick Start Guide Guarantee and important information BQ Accessories Brochure

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Before You Start

Product Overview

Noise canceller

Notiﬁcation

LED

Nano-SIM slot

Headphone jack

Front camera

Receiver

Light and proximity sensor

microSD

slot

Volume key

On/off button

Screen lock

Rear camera

NFC

Rear

ﬂash

Fingerprint

Back

Microphone

Do not attempt to remove the rear cover of your Aquaris X5 Plus as this may damage the device.

Do not remove the battery by any means. Removing it may invalidate the Warranty.

Home

Micro-USB

port

Speaker

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Getting Started

Inserting a SIM card

Your Aquaris X5 Plus is a dual SIM smartphone which accepts two nano-SIM cards in the same slot.

You can access the SIM tray from the exterior of the device. Do not attempt to remove the battery cover.

You will ﬁnd the SIM key inside the box containing your device. Make sure the device is switched off ﬁrst, then insert it into the SIM slot and extract the tray. Place your nano-SIM card into the tray. Make sure it is in the correct position by using the notch on the corner to guide you (see image). Insert the tray into the slot with the nano-SIM inside it.

Your Aquaris X5 Plus only accepts nano-SIM cards.

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Getting Started

Switching the Device On and Off

To switch on your Aquaris X5 Plus press and hold down the power button located on the side of the phone for a few seconds.

Power On/Off

If you have inserted two nano-SIM cards into your device, you will need to enter the PIN for each card when you switch it on. Every time your Aquaris X5 Plus detects a new SIM, a pop-up window will appear informing you of the default settings for making phone calls, video calls, SMS and the data connection.

To switch off your device, hold down the power button for a few seconds. A menu will appear with various options. Select Power off.

If you brieﬂy press the power button, the screen will switch off but not the device.

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Getting Started

Inserting and Removing the microSD Card

The internal memory of your Aquaris X5 Plus can be expanded to 256 GB using a microSD card.

To insert a microSD card, follow these steps:

Insert the point of the SIM key into the oriﬁce of the microSD slot.

Extract the tray and insert the microSD card, making sure the metal pins are at the bottom and facing towards the back of the device (see image).

To remove the microSD card, follow the same steps but in reverse order, keeping in mind the following recommendations:

a. For greater security, we recommend switching the device off before removing the

microSD card.

b. If you remove the microSD with the device on, perform a “secure removal” of the card ﬁrst

to avoid damaging it. This action might mean that you lose some data. To do this, select the menu options Settings > Storage and USB > SD Card >

> Settings > Eject.

c. Make sure you reinsert the tray to prevent dust or dirt from entering the device.

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Getting Started

Managing microSD Card and USB drives

You can install a microSD card or use USB drives (pendrive or compatible external hard disk connected with an OTG adapter) to cover your storage medium requirements.

When you insert a new microSD or a new device connected with an OTG adapter to your smartphone, a message displays on the notiﬁcation bar informing you that it is available together with the Eject and Conﬁgure options. If you select Conﬁgure, a conﬁguration wizard opens so that you can choose whether you want to use your memory as portable or internal storage.

Portable storage: Its use is limited to the microSD/external USB device. You cannot

install apps on it and it is only an auxiliary storage medium to the internal memory of your smartphone on which you can save your photos, videos, or some external app data (if supported) on it.

· Internal storage: Replaces nearly all the internal memory of your smartphone,

enabling you to install apps on it (if supported) and save all the data you create (photos, videos, downloads, etc). The card or USB device is formatted and encrypted (for security purposes). This means that this microSD/USB device cannot be used on another device without reformatting it.

You can choose whether to store your multimedia ﬁles on your phone´s internal memory or directly onto the external microSD card or external USB device. Remember that any content stored on the MicroSD/USB will not be available when the card is removed and any apps installed on this medium will no longer function.

To make best use of a microSD/USB, we would recommend that you choose a high-capacity one so that you do not run out of space, or that the type of microSD card is high (“Class 10” is recommended) to minimise the impact on the performance of the device.

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Getting Started

You can change the conﬁguration of the microSD/USB device at any moment by selecting menu options Settings > Storage and USB > SD Card or USB Device >

> Settings and select Format as Internal (should it be set as “Portable”) or Format as Portable (should it be set as “Internal”).

If you conﬁgure the microSD/USB so that you can save multimedia ﬁles and apps on it, when you connect your device to a computer with MTP, the internal storage of the device cannot be viewed and you can only access the microSD/USB as Internal Storage. However, if the multimedia ﬁles are saved on internal storage instead of on the microSD, when you connect the device to a computer with MTP, you will only be able to view the Internal Storage .

Remember that when formatting the microSD card or USB device with either option you will lose all the data stored on it.

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Getting Started

Charging the Device and Transferring Files

Your smartphone contains a rechargeable (non-removable) 3200 mAh battery, which is charged via the micro-USB port located at the bottom of the device. A USB (type A) to microUSB (type A) cable is provided with the phone for charging the battery. To charge it, follow these simple steps:

A) Using a mains adapter (not included):

1. Plug the USB cable into the mains adapter.

2. Connect the mains adapter to any standard plug socket (220 V/50 Hz).

3. Connect the other end of the cable to the micro-USB port on your smartphone.

B) Using a laptop or desktop computer:

1. Connect the USB cable to a compatible USB port on your computer.

2. Connect the other end of the cable to the micro-USB port on your smartphone.

The battery in your Aquaris X5 Plus is non-removable. If it is removed by anyone other than our Technical Support staff, your device could be damaged and the Warranty invalidated.

Allowing the battery to charge fully (2h 50 min) is recommended when you charge it for the ﬁrst time as this will help calibrate the battery meter. Bear in mind that some batteries perform better after completing a number of charge/discharge cycles.

The time required to charge your device may vary slightly depending on whether it is charged via the mains adapter or via a computer USB port.

For optimum charging, we recommend using a 5 V 1 A charger with your device.

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Getting Started

If you connect your smartphone to a computer using the USB cable, you can also transfer ﬁles between the two devices (to/from the internal memory, or the microSD card, if in use). This will allow you to use, copy or store images, videos, music, text documents, etc. on one or both devices.

You can select the ﬁle transfer mode when you connect your Aquaris X5 Plus to a computer. When you connect it, press the Touch for other USB options message to see the USB

computer connection menu. You can connect as a Media device (MTP), Camera (PTP) or Charging, which allows data connections and ﬁle transfers between the computer and the

device to be eliminated in order to improve the charging speed. Or you can connect as MIDI, allowing you to connect musical instruments or other devices with MIDI inputs such as keyboards for example.

There are a number of ways to transfer ﬁles. The steps below will show you how to transfer them via USB:

Connect your Aquaris X5 Plus to a computer using the micro-USB to USB cable provided.

Insert the micro-USB connector into the corresponding micro-USB port on the device and the generic USB connector into the corresponding USB port on the computer.

Select and copy the desired ﬁles onto your smartphone or computer. Remember that you

can store them on either the phone´s internal memory or on the microSD card, if you are using one.

To transfer files in MTP or PTP mode from your mobile (and/or MicroSD card) to a computer running Mac OS and vice versa, you will need to download and install the free Android File Transfer app to your computer: www.android.com/filetransfer/.

Do not disconnect the cable while ﬁles are being transferred.

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Getting Started

Setup Wizard

The ﬁrst time you switch on your Aquaris X5 Plus, a setup wizard will help you to conﬁgure the basic settings for your device:

· Language

· SIM cards

· Wi-Fi network

· Google account

· Protect your phone

· BQ Services

· BQ Plus

You have the option to add another account to the Gmail app after entering your Google account.

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Getting Started

Learning to Use the Multi-Touch Screen

Your smartphone has a capacitive multi-touch screen with ﬁve simultaneous detection points. Different movements can be made over these points which are linked to different functions:

Touch. Touch the screen brieﬂy to select an icon, open an app, activate a text-entry box, etc.

Touch and hold. Touch the screen and hold for approximately 2 seconds to display the menu of available options.

Drag. To move an icon, press and hold down, drag it to the desired position and then release.

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Getting Started

Swipe or slide. Press brieﬂy on the Home screen and slide your ﬁnger left or right across it to access the extended screens, or slide your ﬁnger up and down the screen to scroll through a website, list or menu.

Pinch. Place two ﬁngers on the screen at the same time and move them towards one another or spread them apart to reduce or enlarge an image.

Double-tap. Tap the screen twice in quick succession to increase the zoom. Repeat the action to decrease it. You can also use this to activate the screen.

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Home Screen

Adjusting Screen Rotation

For some apps, the screen will rotate automatically from portrait (vertical) to landscape (horizontal) mode and vice versa, depending on how you are holding your device. To lock the screen rotation, go to Settings > Display > When device is rotated and select Stay in current

orientation.

You can also enable and disable automatic screen rotation using the Auto-Rotate toggle in the Quick Settings menu.

Buttons and icons

In different apps, you can go back to the previous screen by pressing the Back button located at the bottom left of the device.

You can go to the Home screen at any time by pressing the Home button application.

You can access the recent applications list by pressing the Menu button located at the bottom right corner of the device. If you keep it pressed, the options of the application you are in will be displayed or, if you are on the home screen, you can select either a Screen background, Widgets, or access Settings. In addition, if you double tap on it the last app used will appear.

. You can also press and hold it to access the Google Now

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Home Screen

Screen Lock

Your smartphone screen will lock itself automatically by default after a prolonged period of inactivity. To conﬁgure the screen timeout interval, press the apps Menu button go to Settings > Display and Gestures > Sleep and select the desired interval. To switch the screen off manually, press the power button brieﬂy.

To unlock the screen, press the power button brieﬂy and the screen will activate, displaying the unlock option. The screen lights up and displays the conﬁgured unlock option. To change the unlock option, press the Menu button, go to Settings > Security > Screen lock and choose from the following options: None, Swipe, Pattern, PIN and Password. For more information on each of these options, go to Settings > Security.

Your Aquaris X5 Plus includes a new feature that enables you to lock and unlock your phone by double-tapping the top part of the screen, where the notiﬁcation bar is located. Simply tap any part of the screen twice in quick succession so that it lights up and requests the unlock pattern as well as for turning it off again.

, then

This feature is disabled by default. You can activate it from menu options Settings > Display >

Tap to wake.

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Home Screen

The Home screen or Desktop is your main access route to the tools and apps installed on your Aquaris X5 Plus. From here, you can check the status of your device, visit websites, open apps, and much more.

Status and Notiﬁcations bar. Check the time, Wi-Fi signal, the network coverage

for each SIM, the audio proﬁle, the Bluetooth status and remaining battery power. Notiﬁcations such as missed calls, messages, etc. and the quick settings menu will also appear here. Swipe downwards to view it. Slide from the top of the screen once to see the notiﬁcations and twice on this bar to access the Quick Settings menu.

Google Search. Press the search bar to enter the text you want to search for on the

internet. You can also carry out a voice search.

Widget. Add widgets such as Power control (in the picture), time, news and weather, etc.

Shortcuts. These give you quick access to the apps you use most frequently.

Apps menu. Here you can access all the apps installed on your device.

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Home Screen

Customising the Home Screen

The Home screen contains an initial desktop which can be extended to the right. To scroll through the Home screen and extended screens, simply slide your ﬁnger left or right across the screen.

You can customise these screens with images, shortcuts, apps and widgets. To change the wallpaper or add a widget, press and hold on one of the screens until a pop-up window appears containing these options:

· Wallpapers: Select the image you want to use as a background for the Home screen and extended screens and press Set wallpaper to conﬁrm. If the image selected is too large, you will need to crop it.

· Widgets: Select the widgets you want to appear on the Home screen. Widgets are

displayed vertically in alphabetical order so that you can ﬁnd them easily. To distinguish them, all widgets of the same application are organized horizontally. If you keep pressing on the side bar, the initial letter of the apps displays to help you identify them.

· Settings: A shortcut to the device Settings menu.

To create a shortcut to an app or contact, ﬁnd it in the apps drawer, click on its icon and drag it to where you want on the home screen.

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Home Screen

The home screen is conﬁgured by default to be used vertically, but you can modify this to use it horizontally in Settings > Google > Search and Google Now > Enable Rotation. In this way you can rotate both the home screen and the apps drawer. From the home screen, swipe the screen to the right, to access Google Now and view the activated cards and perform searches. To do this, you have to conﬁgure it previously in Settings > Google >

Search and Google Now > Cards Now and select the Show card box.

Moving, deleting or uninstalling icons on the Home Screen

To move an icon on the Home screen, press and hold to detach it from the background then drag it to the desired position and release. You can also move icons from one extended screen to another by dragging them to the edge.

To delete an icon, drag it to the top of the screen until an X and the word “Remove” appears. When the icon turns red, release it to delete.

To uninstall an icon

drag it to the top of the screen until an

X and the word “Uninstall” appears. When the icon turns red, release it to uninstall.

Remember that you can only uninstall apps that have been downloaded previously.

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Home Screen

Grouping icons in folders

Drag one icon on top of another that you want to place in the same folder. A folder will automatically be created and the icons placed inside it. You can add more icons to the folder by simply dragging them into it. To name a folder (or rename an existing one), press on it brieﬂy and then on the “Unnamed folder” option. The keypad will then appear, enabling you to type the name of the folder. You can remove icons from the folder by opening it and dragging them out without releasing your ﬁnger from the screen.

Status bar

The Status bar contains important information on the device and is always visible at the top of the screen:

Battery almost empty.

Battery charging.

Battery fully charged.

Wi-Fi enabled and connected to a network.

Sound off and vibrate on.

Do Not Disturb mode enabled.

Aeroplane mode.

Data services enabled (this could be 4G, H+, H, 3G, E or G, according to the type of

data connection and transfer speed).

USB connected.

Bluetooth enabled.

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Home Screen

Notiﬁcations Bar

To view your notifications, pull the bar down with one finger. Delete all notifications by pressing the icon, you can access the other quick settings and the multi-user option. You can also access this screen by swiping the top bar down with two ﬁngers. The notiﬁcations and quick settings have now been integrated into one screen. To receive notiﬁcations, you will need to conﬁgure the settings of each app that you download and/or for adding different accounts: Settings > Accounts > Add an account. To go back to the Home screen, slide the bar upwards.

icon, or delete them individually by swiping them to the side. Using the

Swipe with one ﬁnger Swipe with two ﬁngers

When you swipe the bar down with two ﬁngers, a list of options appears providing quick and easy access to many settings. Set which options to display or hide using the

icon situated in the top right corner. Some of the options which are hidden by default will be explained in more detail later.

You can delete a photo whenever you like to without having to open the Gallery.

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Home Screen

The following options can be enabled/disabled via the pull-down menu:

Wi-Fi: Enables/disables the Wi-Fi connection.

Bluetooth: Enables/disables the Bluetooth function.

Do Not Disturb: Enables/disables Do Not Disturb.

SIM 1: Check the data usage of SIM 1.

Aeroplane mode: Enables/disables the signal.

Flashlight: Enables/disables the ﬂashlight.

Location: Enables/disables GPS on your smartphone.

Auto-rotate: Enables/disables automatic screen rotation.

Cast screen: Enables detection of remote screens for sending images and sound.

Hotspot: Enables your BQ device to be used as a hotspot, sharing your internet

access with other devices.

Tethering: Access the tethering and portable hotspot settings.

Brightness: Select from adaptive or manual brightness adjustment and set the

desired level.

Notiﬁcation LED: Enables/disables the notiﬁcation LED.

Invert colours: Inverts the colour values.

Screenshot: Take a picture of the screen via the pull-down menu.

Screen record: Makes real-time video recording of what is being shown on the screen.

Sound record: Provides access to the app for making audio recordings.

Lock: Enables you to lock the phone.

Shutdown: Enables power-off via the pull-down menu.

Sync: Enables/disables automatic syncing of the device.

Suspend screen: Enables you to set the time delay before the screen automatically

switches off.

SIM 2: Check the data usage of SIM 2.

You can access advanced settings for certain functions such as Wi-Fi and Bluetooth by touching and holding the corresponding icon on the list.

When automatic brightness is deactivated, you can adjust the brightness level of the screen by sliding your ﬁnger to the left or right.

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Home Screen

Keyboard

Pressing on any text ﬁeld will bring up the virtual keyboard.

Enable/disable caps lock.

Change from letters to numbers and symbols, or vice versa.

Space.

Enter/return.

Delete.

The keyboard options may vary depending on which application you are using.

You can ﬁnd more information on the keyboard settings and languages for text entry via Settings > Personal > Language & input.

Lock Screen

With the screen locked, you can access Voice search by Google by swiping your ﬁnger from the bottom left of the screen.

To access the Camera application swipe your ﬁnger from the bottom right of the screen.

If you have security enabled with a PIN or Pattern, you will need to enter these before being able to perform a search.

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