BQ Aquaris X2 User Manual

Aquaris X2

(X2 / X2 Pro)

Complete User Manual

Aquaris X2 / X2 Pro

The BQ team would like to thank you for purchasing your new Aquaris X2 / X2 Pro. We hope you enjoy using it.

Enjoy the fastest mobile network speeds with this unlocked smartphone thanks to 4G coverage. Its dual-SIM functionality (nano-SIM) means you can use two SIM cards at the same time, even if they are from different operators. You can browse the internet rapidly, check your email, enjoy games and apps (which can be acquired directly from the device), read e-books, transfer ﬁles via Bluetooth, record audio, watch ﬁlms, take photos and record videos, listen to music, chat with your friends and family and enjoy your favourite social networks. It also comes with a ﬁngerprint scanner, enabling you to add a digital ﬁngerprint to unlock your smartphone, authorise purchases or sign in to an application.

About this manual

· To make sure that you use your smartphone correctly, please read this manual carefully before you start using it.

· Some of the images and screenshots shown in this manual may differ slightly from those of the ﬁnal product. Likewise, due to ﬁrmware updates, it is possible that some of the information in this manual does not correspond exactly to the operation of your device.

· BQ shall not be held liable for any issues relating to performance or incompatibility resulting from modiﬁcation of the registry settings by the user. Nor shall it be held liable for any incompatibility issues with third-party applications available through the app stores.

Icon guide

Danger: situations that could pose a risk to personal safety or health.

Warning: situations that could pose a risk to the correct functioning of the device but

not to personal safety or health

Tip: additional information to help you make the most of your device.

Trademarks

The BQ logo is a registered trademark of Mundo Reader, S.L. The Google™ logo, Android™ and other brands, are registered

trademarks of Google Inc. Wi-Fi® is a registered trademark of the Wi-Fi Alliance. Bluetooth®

is a registered trademark of Bluetooth SIG, Inc. MicroSDTM and the corresponding logo are registered trademarks of SD-3D, LLC.

Qualcomm is a registered trademark of Qualcomm Incorporated, registered in the USA and other countries.

© 2018 Mundo Reader SL. All rights reserved. The reproduction, copying, distribution, publication or modiﬁcation of this material is strictly prohibited unless carried out with the express prior written consent of Mundo Reader. As a sole exception to the previous, Mundo Reader authorises the translation to other languages for educational purposes only. Proﬁt making or commercial purposes are forbidden. The clariﬁcation:“The present text is not an ofﬁcial BQ translation” must be included in these translations. Mundo Reader shall not be responsible for the accuracy of said translations and reserves the right to request their removal from the public domain if it sees.

Index

07 Before You Start

07 Box Contents 08 Product Overview

09 Getting Started

09 Inserting the SIM cards 10 Switching the Device On and Off 11 Inserting and Removing the microSD Card 12 Charging the Device and Transferring Files 14 Setup Wizard 15 Learning to Use the Multi-Touch Screen

17 Desktop Features

17 Adjusting Screen Rotation 17 Buttons and Icons 19 Screen Lock 20 Home Screen 23 Status Bar 24 Notiﬁcation Bar 27 Lock Screen 28 Keyboard

29 Telephone

29 Managing Contacts 32 Calls 36 SMS and MMS

38 Settings

39 NETWORK AND INTERNET 39 Wi-Fi 39 Mobile Network 39 Data Usage 40 VPN 40 Aeroplane mode 40 Bluetooth 41 Cast screen 41 NFC 41 Android Beam

42 APPS AND NOTIFICATIONS 42 Postpone Individual Notiﬁcations 43 Notiﬁcation Channels and Categories 43 Notiﬁcation Dots 43 Quick Settings

44 BATTERY

45 DISPLAY

46 SOUND

48 STORAGE

48 SECURITY AND LOCATION 49 Device Security 50 Privacy

51 USERS AND ACCOUNTS

51 ACCESIBILITY 51 Accesibility scan

52 GOOGLE

52 SYSTEM 52 Languages and Input 52 Gestures 53 Date and Time 53 Backup 53 System Update 53 Scheduled Power On and Off 53 Reset Options 53 About Phone

54 Multimedia 54 Camera 55 General Settings 57 Camera Mode 58 Video Mode 60 Photos

61 Apps 61 Individual Permission for Apps from Unknown Sources 62 Play Store 62 Chrome 63 Calendar 63 Maps and GPS Navigation 63 BQ Plus 64 Email 65 Calculator 65 Clock

66 Useful Advice 66 OTA Updates 66 Autoﬁll Service 66 Smart Text Selection 66 BQ Launcher 67 Progressive Installation Progress Bar 67 New Emojis 67 Compress Files 67 New Picture-in-Picture Option (PiP)

68 Appendices

68 Appendix A: Technical Speciﬁcations 68 Appendix B: Cleaning and Safety 70 Appendix C: Disposing of this Product Correctly 71 Appendix D: Information regarding maximum transmission power and frequency

bands.

72 Appendix E: Information on Exposure to Radio Waves and SAR (Speciﬁc

Absorption Rate)

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Complete User Manual - English

Before You Start

Box Contents

Before using your BQ smartphone for the ﬁrst time, please check the contents of the box. If any of the following items are missing, contact the vendor that sold you the device.

Aquaris X2 / X2 Pro Type-C to Type-A USB 2.0 cable SIM key Qualcomm® Quick Charge™ 3.0 charger Documentation:

Warranty and important information

BQ genuine accessories comply with the strictest quality and safety standards. As a manufacturer, BQ guarantees the compatibility of its devices only with its genuine accessories. It will not be liable for damages caused by the use of third party accessories with BQ devices, or by the use of third party devices with genuine BQ accessories.

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Before You Start

Product Overview

Noise canceller

MicroSIM/ microSD

Notiﬁcation LED

Speaker

Front

camera

Frontal ﬂash

Volume

Power button

Rear camera

Fingerprint

scanner

Rear ﬂash

Headphone jack

Microphone

Do not attempt to remove the rear cover of your Aquaris X2 / X2 Pro, as this may damage the device. Do not remove the battery by any means. Removing it may invalidate the warranty.

Type C

USB port

Speaker

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Getting Started

Inserting the SIM cards

Your Aquaris X2 / X2 Pro is a dual SIM smartphone which accepts two nano-SIM cards in the same slot.

You can access the SIM tray from the exterior of the device. Do not attempt to remove the battery cover.

You will ﬁnd the SIM key inside the box containing your device. Ensure the device is switched off, then extract the tray by inserting the key into the hole beside the SIM slot. Place your nano-SIM card into the tray. Make sure it is in the correct position by using the notch on the corner to guide you (see image). Insert the tray and nano-SIM into the slot.

Your Aquaris X2 / X2 Pro only accepts nano-SIM cards.

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Getting Started

Switching the Device On and Off

To switch on your Aquaris X2 / X2 Pro, press and hold down the power button for a few seconds located on the side of the smartphone.

Power On/Off

If there are two nano-SIM cards in your device, when switching it on you will need to enter the PIN for each one. Every time your Aquaris X2 / X2 Pro detects a new SIM, a pop-up window appears informing you of the default settings for phone calls, video calls, SMS and the data connection.

To switch off your device, hold down the power button for two seconds. A menu will appear with various options. Select Power off.

If you press brieﬂy on the power button, the screen will switch off but not the device.

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Getting Started

Inserting and Removing the MicroSD Card

The internal memory of your Aquaris X2 / X2 Pro can be expanded to 256 GB using a microSD card.

To insert a microSD card, follow these steps:

Insert the point of the SIM key into the ejector hole. Extract the tray and place the microSD card on it. Make sure the metal pins are pointing

toward the inside of the device (see image). To remove the microSD card, follow the same steps but in reverse order, keeping in mind the

following recommendations:

a. For extra security we recommend the device be switched off before removing the

microSD card.

b. To remove it while the device is switched on, ﬁrst unmount the card to avoid damaging

it and losing data. To do this, go to Settings > Storage > SD Card and tap the icon (Unmount).

c. Make sure you reinsert the tray to prevent dust or dirt from entering the device.

Note that the use of the microSD card will be limited to Portable storage. Applications cannot be installed on it and it will only serve to support the device›s internal memory. Only information such as photos, videos or some external application data (provided the application allows this) can be stored.

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Primeros pasos

Charging the Device and Transferring Files

Your smartphone contains a rechargeable (non-removable) 3100 mAh battery which is charged via the USB type-C port located at the bottom of the device. To charge the battery, a Type-C to Type-A USB 2.0 cable and a Qualcomm® Quick Charge™ 3.0 charger are supplied with the telephone. To charge, follow these simple steps:

A) Using the supplied mains adapter:

1. Plug the Type-A USB 2.0 end of the cable into the USB port of the mains adapter.

2. Plug the mains adapter into any standard power socket (220V/50Hz).

3. Plug the USB Type-C end of the cable into your smartphone’s USB C port.

B) Using a laptop or desktop computer:

1. Connect the Type-A USB 2.0 end of the cable to a compatible USB port on your

computer.

2. Plug the USB Type-C end of the cable into your smartphone’s USB C port.

The battery in your Aquaris X2 / X2 Pro is non-removable. Removal by anyone other than our Technical Support staff may damage the device and invalidate the Warranty.

Allowing the battery to charge fully (2h 20 min) is recommended when you charge it for the ﬁrst time. This will help calibrate the battery meter. Note that some batteries perform better after completing a number of charge cycles. The time required to charge your device can vary markedly depending on whether it is charged via the mains adapter or a computer USB port.

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Getting Started

Connecting your smartphone to a computer using the USB cable also allows you to transfer ﬁles between the two devices (from its internal memory or from the inserted microSD card). This will allow you to use, copy or store images, videos, music, text documents, etc. on one or both devices.

On connecting the device to a computer, a pop-up window appears with a notiﬁcation containing access options to your data. The media transfer protocol (MTP) is the default option. It lets you access your documents from the computer. Tap Allow to accept this option.

To eliminate data connections and ﬁle transfers between the computer and the device, tap Charge only.

Tick the Remember selection always box to remember the chosen option. In this way, the next time you connect the device to the computer, this will be the option used.

More ﬁle transfer options can be accessed by pulling down the notiﬁcation bar and tapping Use USB to transfer ﬁles.

The connection options are: Charge this device, Supply power, which enables other devices to be charged from the phone battery, Transfers ﬁle (MTP), Transfer photo (PTP) and Use device as MIDI, which allows the connection of musical instruments or other devices with MIDI inputs, such as keyboards.

There are a number of ways to transfer ﬁles. The following steps explain how to do this via a USB connection:

1. Connect your Aquaris X2 / X2 Pro to a computer using the the micro-USB to Type-A USB

2.0 cable provided. Insert the micro-USB connector into the device’s micro-USB port, and the generic USB connector into the computer’s USB port.

2. Select and copy the desired ﬁles to your smartphone or computer. Note that you can store

them on either the telephone’s internal memory or the microSD card if you are using one.

To transfer files in PTP modes between your mobile (and/or microSD card) and a Mac OS computer, download and install the free Android File Transfer application to your computer: www. android.com/filetransfer/.

Do not disconnect the cable while ﬁles are being transferred.

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Getting Started

Setup Wizard

The ﬁrst time you switch on your Aquaris X2 / X2 Pro, a setup wizard will help you to conﬁgure the basic settings for your device:

· Language

· SIM cards

· Wi-Fi networks

· Google account

· Protect your phone

· BQ Services

· BQ Plus

After adding your Google account you have the option to add another account in the Gmail application.

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Getting Started

Learning to Use the Multi-Touch Screen

Your smartphone has a capacitive multi-touch screen with ﬁve simultaneous detection points. Different movements, which are linked to different functions, can be made using these points:

Touch. Touch the screen brieﬂy to select an icon, open an app, activate a text-entry box, etc.

Long press. Touch the screen and hold for approximately 2 seconds to bring up an options menu.

Drag. To move an icon, long-press it, drag to the desired position and then release.

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Getting Started

Swipe or slide. Swipe your ﬁnger left or right on the Home screen to access the extended screens. Slide it up or down to scroll through a website, list or menu.

Pinch. Place two ﬁngers on the screen at the same time, separate them to zoom in and bring them together to zoom out.

Double-tap. Tap the screen twice in quick succession to zoom in. Repeat the action to zoom out. This can also be used to activate the screen.

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Desktop Features

Adjusting Screen Rotation

With some apps the screen will rotate automatically from portrait (vertical) to landscape (horizontal) and vice versa depending on how you are holding your device. To lock the screen rotation, go to Settings > Display > Advanced > Auto-rotate screen and disable it.

Automatic screen rotation can also be enabled or disabled using the Auto-Rotate toggle in the quick settings menu.

Buttons and Icons

The navbar is shown on screen by default to enable you to navigate through the screens of

your device with ease. You can return to a previous screen when using an app by pressing the

Back button . You can go to the Home screen at any time by pressing the Home

button . You can also long-press it to access the Google Assistant. Access the recent applications list by pressing the Menu button

located in the bottom right corner of the device. Double tapping it opens the last app you used. Additionally, pressing and holding this button while the recent apps list is open will enable Multiwindow mode.

The logo (see photo) is not a working button.

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Desktop Features

This feature provides an improved multitasking experience by allowing two apps to be open on the screen.

To start multiwindow mode, one app has to be open and there must be at least one more running in the background. Long-pressing the Recent apps button in the bottom right corner of the device will shift the current app to the top part of the screen, leaving the bottom part free for whichever app you choose from the recent apps list.

Resize the split-screen as desired by sliding the black divider up or down.

To exit multiwindow mode, slide the divider to the screen’s upper or lower edge depending on which app you want to leave open. Long-pressing the Recent apps button will also exit this mode, leaving the app at the top of the screen open.

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Desktop Features

Screen Lock

By default, the screen of your smartphone will lock itself automatically after a prolonged period of inactivity. To set the length of this time period, go to Settings > Display > Screen saver and select the desired value. To switch the screen off manually, press the power button brieﬂy.

To unlock the screen, press the power button brieﬂy and the screen will come on, displaying the unlock option. The screen will turn on and display the conﬁgured lock option. To change the lock option, go to Settings > Security and location > Device security > Screen lock and choose from the following: None, Swipe, Pattern, PIN or Password.

You can create a message to be displayed on the lock screen by tapping the , icon to the right of the Screen lock option.

Your Aquaris X / X2 Pro comes with a function that lets you lock and unlock the phone by double tapping the screen. Double-tapping any part of the screen will make it turn on and request the unlock pattern. Double-tap again to turn it off.

This feature is disabled by default. You can activate it via Settings > Display > Advanced > Wake

up & sleep device.

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Desktop Features

Home Screen

The Home screen or Desktop is the main access route to the tools and apps installed on your Aquaris. From here you can check the status of your device, visit websites, open apps, etc.

Status and notiﬁcation bar. Check the time, Wi-Fi signal, network coverage for each SIM,

audio proﬁle, Bluetooth status and remaining battery power. Notiﬁcations such as missed calls, messages, etc. appear here. The quick settings and notiﬁcations are found in the same area. Swipe the bar downward to open it out. A ﬁrst swipe will show a row of six quick settings tiles: A second swipe will reveal the rest of the tiles.

Google Search. Tap the search bar to enter the text you want to search for on the

internet. Voice searches can also be performed.

Widget. Install widgets, such as Google cards (in the illustration), time, news, calendar,

etc.

Shortcuts. These give you quick access to the apps you use most frequently.

Access to the apps drawer. Access all the applications installed on your device by

swiping from the bottom of the screen or tapping the icon.

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Desktop Features

Customising the Home screen

The Home screen can be extended to the right. To scroll through the Home screen and Extended screens swipe right or left. You can customise these screens with images, shortcuts, apps and widgets.

To change the wallpaper or add a widget, press and hold on one of the screens until a pop-up window appears containing these options:

· Wallpapers: select the image you want to use as a background for the Home Screen and Extended Screens then tap Set wallpaper to confirm. If the selected image is too large it will need to be cropped.

· Widgets: select the widgets you want to have on the Home Screen. They are distributed vertically and in alphabetical order to make them easier to find. Widgets belonging to the same app are positioned horizontally for more clarity. Long-pressing the sidebar displays the first letter of the applications, facilitating their identiﬁcation.

· Settings: Two options for customising the Home screen are found here.

· Display Google application: This function is enabled by default. Swipe the screen rightward to access Google Now, which lets you view cards and perform searches. This will have to be set beforehand by going to Settings > Google > Search > Your feed and ticking the box.

· Allow home screen rotation: by default, the desktop is configured to be used

vertically. Enable this option to use it horizontally. In this way you can rotate both the home screen and the apps drawer.

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Desktop Features

To create a shortcut to an app or contact go to the apps drawer, press on the app’s icon and drag it to the desired position on the desktop.

App shortcuts can also be created from an app icon regardless of whether it is on the Home screen or in the apps drawer. Long-pressing an app icon reveals a menu containing quick actions or shortcuts offered by the said app.

For example, you can create a reminder or event by long-pressing the Google Calendar icon, or access Battery settings, Data usage or Wi-Fi by long-pressing the Settings icon.

Tapping elsewhere on the screen will make the shortcuts menu disappear. An app shortcut can be added to the Home screen by long-pressing and then dragging it to

the desired position.

Not all apps have app shortcuts.

Grouping items into folders

Drag one item on top of another that is to be stored in the same folder. A folder will be created and the items placed inside it automatically. To place another item into this folder, simply drag it in. To name a folder (or rename an existing one), tap to open it, then tap the “Unnamed folder” option. The keypad will then appear, enabling you to type in the name of the folder. Items can be removed from the folder by opening it and dragging them out.

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Desktop Features

Moving, deleting or uninstalling items on the Home Screen

To move an item on the Home screen, long-press it to detach it from the background, drag it to the desired position and release. You can also move items from one extended screen to another by dragging them to the screen’s edge.

To delete an item drag it to the cross labelled Remove. When the icon turns grey, release it to delete.

To uninstall an app drag it to the labelled Uninstall . When the icon turns red, release it to uninstall.

To obtain information on an app, drag it to the icon i labelled App info. When the icon turns blue, release it.

Note that only user-installed applications can be uninstalled.

Status Bar

The Status bar contains important information on the device and is always visible at the top of the screen:

Battery almost ﬂat.

Battery charging.

Battery fully charged.

Wi-Fi enabled and connected to a network.

Sound off and vibrate on.

Do Not Disturb mode enabled.

Aeroplane mode.

Data services enabled (this could be 4G, H+, H, 3G, E or G, according to the type of

data connection and transfer speed).

Bluetooth enabled.

Shows the battery level of the device connected by Bluetooth.

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